• Why doesn’t the washing machine fill with water?
– When this fault is detected, the Wash and Rinse dis-
plays will flash in turn. If your washing machine has a
display, it will show F01.
– This water input fault could be due to an interrup-
tion in the water supply, water input tap or because
the water input filter on the washing machine is
blocked.
– Therefore, you should take the following steps: wait
until the water supply starts again, open the water
input tap or loosen the water input pipe and clean its
filter.
• Why doesn’t the washing machine drain or spin?
– When this fault is detected, the Rinse and End dis-
plays will flash in turn. If your washing machine has a
display, it will show F02.
– Possible reasons for this fault may be: obstruction in
the drain motor pump in the washing machine, obs-
truction in the drainage piping of the building or inco-
rrect electrical connection of the motor pump.
– Action: if the reason for the fault is an obstruction in
the motor-pump, follow the steps in section 2.
Maintaining and cleaning the machine.
• Why doesn’t the washing machine spin the clothes?
– When this fault is detected, the Pre-wash and Wash
displays will flash in turn. If your washing machine has
a display, it will show F03.
– This fault occurs because the laundry is not evenly
distributed in the drum, which can cause too much
vibration.
– Solution: return to the spin stage. .
• Is it better to put the detergent in the drawer or directly in the drum?
The use of “detergent tablets” that go directly into the
drum is increasingly common. These tablets wash well
and do not damage the laundry. However, other powder
and liquid detergents contain aggressive components
that may damage clothes if applied directly to the gar-
ments. In this case, we recommend you use the drawer
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