ENGLISH ............................................................................................................................................................................................................4
PREPARATIONS FOR MAINTENANCE ..................................................................................................................................................................................................7
COMBUSTION AIR ......................................................................................................................................................................................................................................9
NORIS NORIS PLUS DETAILS .......................................................................................................................................................................10
HOT AIR DUCTING ..........................................................................................................................................................................................11
ADDITIONAL THERMOSTAT TO CONTROL THE DUCT MOTOR ...............................................................................................................................................11
COMBUSTION AIR ..........................................................................................................................................................................................11
OPERATION IN AIR DUCTING WITH THERMOSTAT OR PROBE OPTIONAL ............................................................................................12
NOTES FOR CORRECT OPERATION ..............................................................................................................................................................13
PELLETS AND LOADING ................................................................................................................................................................................14
REMOTE CONTROL .........................................................................................................................................................................................15
REMOTE CONTROL ICONS ....................................................................................................................................................................................................................16
INSERTING THE BATTERIES ...................................................................................................................................................................................................................16
ADVICE AND PRECAUTIONS FOR THE USE OF THE REMOTE CONTROL ............................................................................................................................16
CONTROL BOARD ...........................................................................................................................................................................................17
GENERAL MENU ........................................................................................................................................................................................................................................18
GENERAL WARNINGS ..............................................................................................................................................................................................................................18
FIRST IGNITION SETTINGS ............................................................................................................................................................................19
LANGUAGE ..................................................................................................................................................................................................................................................19
CHIMNEY FLUE TYPE ...............................................................................................................................................................................................................................19
OPERATION AND LOGIC ................................................................................................................................................................................20
AIR DUCTING 12 NORIS PLUS ..................................................................................................................................................................21
AIR ZONE CONTROL NORIS PLUS ..............................................................................................................................................................22
EXAMPLE ......................................................................................................................................................................................................................................................24
CHRONO TIME SLOT ................................................................................................................................................................................................................................24
SET TEMPERATURE ...................................................................................................................................................................................................................................24
AUX ................................................................................................................................................................................................................................................................24
STAND BY .....................................................................................................................................................................................................................................................25
OPERATION WITH ADDITIONAL THERMOSTAT OPTIONAL .................................................................................................................................................25
FIRST LOAD .................................................................................................................................................................................................................................................26
EASY CONTROL .........................................................................................................................................................................................................................................27
CLEANING AND MAINTENANCE ...................................................................................................................................................................28
PERIODIC CLEANING UNDER USER'S RESPONSIBILITY .............................................................................................................................................................28
ROUTINE MAINTENANCE PERFORMED BY QUALIFIED TECHNICIANS ....................................................................................................30
SHUTDOWN END OF SEASON ........................................................................................................................................................................................................30
During combustion, thermal energy is released that signicantly increases the heat of surfaces, doors, handles, controls, glass, exhaust
pipes, and even the front of the appliance. Avoid contact with those elements if not wearing protective clothing (protective gloves
included). Make sure children are aware of the danger and keep them away from the stove during operation.
4ENGLISH
WARNINGS
This instructions manual is an integral part of the product: make sure that
it always accompanies the appliance, even if transferred to another owner
or user, or if transferred to another place. If it is damaged or lost, request
another copy from the area technician. This product is intended for the use
for which it has been expressly designed. The manufacturer is exempt from
any liability, contractual and extracontractual, for injury/damage caused to
persons/animals and objects, due to installation, adjustment and mainte-
nance errors and improper use.
Installation must be performed by qualied sta, which assumes com-
plete responsibility for the denitive installation and consequent good
functioning of the product installed. One must also bear in mind all laws
and national, regional, provincial and town council Standards present
in the country in which the appliance has been installed, as well as the
instructions contained in this manual.
The use of the appliance must comply with all local, regional, national
and European regulations.
The Manufacturer cannot be held responsible for the failure to comply
with such precautions.
After removing the packaging, ensure that the content is intact and com-
plete. Otherwise, contact the dealer where the appliance was purchased.
All electric components that make up the product must be replaced with
original spare parts exclusively by an authorised after-sales centre, thus
guaranteeing correct functioning.
SAFETY
THE APPLIANCE MAY BE USED BY CHILDREN 8 YEARS OF AGE OR
OLDER AND INDIVIDUALS WITH REDUCED PHYSICAL, SENSORY, OR
MENTAL CAPACITIES OR WITHOUT EXPERIENCE OR THE NECESSARY
KNOWLEDGE, PROVIDED THAT THEY ARE SUPERVISED OR HAVE
We thank you for having chosen our company; our product is a great heating solution developed from the
most advanced technology with top quality machining and modern design, aimed at making you enjoy the
fantastic sensation that the heat of a ame gives, in complete safety.
5ENGLISH
RECEIVED INSTRUCTIONS ON SAFE USE OF THE APPLIANCE AND THAT
THEY UNDERSTAND THE INHERENT DANGERS.
THE GENERATOR MUST NOT BE USED BY PERSONS INCLUDING
CHILDREN WITH REDUCED PHYSICAL, SENSORY AND MENTAL
CAPACITIES OR WHO ARE UNSKILLED PERSONS, UNLESS THEY ARE
SUPERVISED AND TRAINED REGARDING USE OF THE APPLIANCE BY A
PERSON RESPONSIBLE FOR THEIR SAFETY.
THE CLEANING AND MAINTENANCE REQUIRED BY THE USER MUST
NOT BE PERFORMED BY CHILDREN WITHOUT SUPERVISION.
CHILDREN MUST BE CHECKED TO ENSURE THAT THEY DO NOT PLAY
WITH THE APPLIANCE.
DO NOT TOUCH THE GENERATOR WHEN YOU ARE BAREFOOT OR
WHEN PARTS OF THE BODY ARE WET OR DAMP.
IT IS FORBIDDEN TO MODIFY THE APPLIANCE IN ANY WAY.
DO NOT PULL, REMOVE, TWIST THE ELECTRICAL CABLES COMING
OUT OF THE PRODUCT EVEN IF IT IS DISCONNECTED FROM THE MAINS.
IT IS ADVISED TO POSITION THE POWER SUPPLY CABLE SO THAT IT
DOES NOT COME INTO CONTACT WITH HOT PARTS OF THE APPLIANCE.
THE POWER SUPPLY PLUG MUST BE ACCESSIBLE AFTER
INSTALLATION.
DO NOT CLOSE OR REDUCE THE DIMENSIONS OF THE AIRING VENTS
IN THE PLACE OF INSTALLATION. THE AIRING VENTS ARE ESSENTIAL
FOR CORRECT COMBUSTION.
DO NOT LEAVE THE PACKAGING ELEMENTS WITHIN REACH OF
CHILDREN OR UNASSISTED DISABLED PERSONS.
THE HEARTH DOOR MUST ALWAYS BE CLOSED DURING NORMAL
FUNCTIONING OF THE PRODUCT.
WHEN THE APPLIANCE IS FUNCTIONING AND HOT TO THE TOUCH,
ESPECIALLY ALL EXTERNAL SURFACES, ATTENTION MUST BE PAID
CHECK FOR THE PRESENCE OF ANY OBSTRUCTIONS BEFORE
SWITCHING THE APPLIANCE ON FOLLOWING A PROLONGED PERIOD
OF INACTIVITY.
THE GENERATOR HAS BEEN DESIGNED TO ADJUST ITSELF
AUTOMATICALLY IN PARTICULAR OPERATING CONDITIONS
THE GENERATOR HAS BEEN DESIGNED TO FUNCTION IN ANY
CLIMATIC CONDITION. IN PARTICULARLY ADVERSE CONDITIONS
6ENGLISH
STRONG WIND, FREEZING SAFETY SYSTEMS MAY INTERVENE
THAT SWITCH THE GENERATOR OFF. IF THIS OCCURS, CONTACT THE
TECHNICAL AFTERSALES SERVICE AND ALWAYS DISABLE THE SAFETY
SYSTEMS.
IN THE EVENT THE FLUE CATCHES FIRE, USE SUITABLE SYSTEMS
FOR SUFFOCATING THE FLAMES OR REQUEST HELP FROM THE FIRE
BRIGADE.
THIS APPLIANCE MUST NOT BE USED TO BURN WASTE
DO NOT USE ANY FLAMMABLE LIQUIDS FOR IGNITION
DURING THE FILLING PHASE DO NOT PUT THE BAG OF PELLETS TO
INTO CONTACT WITH THE PRODUCT
THE MAJOLICAS ARE TOP QUALITY ARTISAN PRODUCTS AND
AS SUCH CAN HAVE MICRODOTS, CRACKLES AND CHROMATIC
IMPERFECTIONS. THESE FEATURES HIGHLIGHT THEIR VALUABLE
NATURE. DUE TO THEIR DIFFERENT DILATION COEFFICIENT, THEY
PRODUCE CRACKLING, WHICH DEMONSTRATE THEIR EFFECTIVE
AUTHENTICITY. TO CLEAN THE MAJOLICAS, IT IS RECOMMENDED TO
USE A SOFT, DRY CLOTH. IF A DETERGENT OR LIQUID IS USED, THE
LATTER COULD PENETRATE INSIDE THE CRACKLES, HIGHLIGHTING
THEM.
SINCE THE PRODUCT CAN TURN ON AUTOMATICALLY THANKS TO
THE TIMER, OR REMOTELY USING THE DEDICATED APPLICATIONS, IT IS
STRICTLY FORBIDDEN TO LEAVE ANY COMBUSTIBLE OBJECT WITHIN
THE SAFETY DISTANCES INDICATED ON THE TECHNICAL DATA PLATE.
INTERNAL COMBUSTION CHAMBER PARTS CAN BE SUBJECT TO
EXTETICAL WARN, IT DOESN'T AFFECT THE FUNCTIONALITY
ROUTINE MAINTENANCE
Based on Decree 22 January 2008 n°37 art.2, routine maintenance means
interventions aimed at reducing degradation due to normal use, as well
as dealing with accidental events entailing the need of rst interventions,
which however do not modify the structure of the system upon which one
is intervening or its intended use according to the requirements laid down
by the technical standards in force and by the manufacturer's use and main-
tenance manual.
7ENGLISH
INSTALLING INSERTS
When installing inserts, access must be prevented to the internal parts of the appliance and it must not be possible to access live parts during
extraction operations.
Any wiring, for example the power cable or room probe, must be positioned so as not to be damaged during movement of the insert and must
not come into contact with hot parts. If a cavity made of combustible material is installed, we recommend taking all the safety precautions
indicated by the installation standards.
VENTILATION AND AERATION OF INSTALLATION ROOMS
In case of non-airtight heater and/or installation, the ventilation must respect the minimum area indicated below (considering the highest value
among those provided):
Appliance categoriesReference standard
Percentage of the
net opening section with respect to the
appliance fumes outlet section
Minimum net opening value of the
ventilation duct
Pellet stovesUNI EN 14785-80 cm²
BoilersUNI EN 303-550%100 cm²
INSTALLATION
GENERAL
The ue gas exhaust and hydraulic connections must be carried out by qualied personnel who must issue installation conformity
documentation compliant with national standards.
The installer must provide the owner or person acting for him, according to the legislation in force, with the declaration of conformity,
supplied with:
1) the use and maintenance manual of the appliance and of the system components (such as for example, the smoke ducts, chimney, etc.);
2) photocopy or photograph of the chimney plaque;
3) system booklet (where applicable).
The installer must ask to be issued with a receipt stating that the documentation has been provided, and must keep it with a copy of the technical
documentation relating to the installation.
For installation in a condominium, prior approval from the condominium's administrator must be requested.
Where required, check the exhaust gas emissions after installation. Should a sampling point be installed, it must be airtight.
COMPATIBILITY
Do not install in rooms with a re hazard. It is also forbidden to install it in living areas with the following characteristics:
1. where there are liquid fuel appliances with continuous or discontinuous operation that draw the combustion air into the room in which they
are installed.
2. where there are type B gas appliances intended for heating, with or without domestic hot water production and in adjacent and communicating
rooms.
3. where the depression measured in situ between the external and internal environment is greater than 4 Pa.
N.B.: Watertight appliances can also be installed in the cases indicated in points 1, 2 and 3 of this paragraph.
INSTALLATIONS IN BATHROOMS, BEDROOMS AND STUDIO FLATS
Installation in bathrooms, bedrooms and studio ats is only allowed for sealed or closed hearth appliances with ducted combustion air taken
from the outside.
oor protection
POSITIONING AND SAFETY DISTANCES
The support surfaces and/or points must have a suitable capacity to bear the overall weight
of the appliance, accessories and coverings. If the oor is made of a combustible material,
we recommend using a non-combustible material to protect the front part from any burnt
material which might fall during routine cleaning operations. The generator must be level
to function properly. The side walls, the rear walls and the oor support surface should be
made of non-combustible material.
One must also bear in mind all laws and national,
regional, provincial and town council regulations in force
in the country in which the appliance has been installed,
as well as the instructions contained in this manual.
Air inlet
Under any condition, including in the presence of extractor hoods and/or of controlled forced ventilation systems, the pressure dierence
between the generator installation rooms and the outside must always be equal to or less than 4 Pa.
MINIMUM DISTANCES PELLET STOVES
Installation next to ammable or heat-sensitive materials is permitted only if the special
safety distances specied on the label at the beginning of the manual (pag.2) are
observed. If the materials are not ammable, you must keep a side and rear distance of at
least 100 mm (without the inserts). For products equipped with rear spacers, wall-mounting
installation is permitted exclusively for the rear side.
PREPARATIONS FOR MAINTENANCE
To carry out extraordinary maintenance operations on the product, it may be necessary to move it away from the adjacent walls. This must be
done by a technician authorised to disconnect the combustion product evacuation ducts and then reconnect them. For heaters connected to the
hydraulic system, the connection between the system itself and the product must be made in such a way that, when an authorised technician is
about to carry out extraordinary maintenance operations, it is possible to move the heater at least 1 metre away from the adjacent walls.
3 - 5%
Max 3 mt
8ENGLISH
EXAMPLES OF CORRECT CONNECTION TO THE CHIMNEY
In the presence of type B gas appliances with intermittent operation not intended for heating, they must have their own aeration and/or
ventilation opening.
The air inlets must meet the following requirements:
they must be protected with grids, metal mesh, etc., but without reducing the net useful section;
they must be made so as to make the maintenance operations possible;
positioned so that they cannot be obstructed;
The clean and non-contaminated air ow can also be obtained from a room adjacent to that of installation (indirect aeration and
ventilation), as long as the ow takes place freely through permanent openings communicating with the outside.
The adjacent room cannot be used as a garage, or to store combustible material or for any other activity with a re hazard, bathroom,
bedroom or common room of the building.
FLUE GAS EXHAUST
The heat generator works in depression and is equipped with an outlet fan for ue gas extraction. There must be a single exhaust system for
the generator. Using a ue that is shared with other devices is not allowed.
The components of the ue gas exhaust system must be chosen in relation to the type of appliance to be installed in compliance with:
UNI/ TS 11278 in the event of metal chimneys, with particular attention to that stated in the specication;
UNI EN 13063-1 and UNI EN 13063-2, UNI EN 1457, UNI EN 1806 in the event of non-metallic chimneys.
The length of the horizontal section must be minimal and, in any case, no longer than 3 metres, with a minimum upward slope of 3%
There must not be more than 4 direction changes including the one due to the use of the "T" element.
A “T” tting with a condensation collection cap must be provided at the base of the vertical section.
If the exhaust is not inserted in an existing ue, a vertical section with a windproof end piece is required (UNI 10683).
The vertical duct can be inside or outside the building. If the smoke duct is inserted in an existing ue, it must be certied for solid fuel.
If the smoke duct is outside the building, it must always be insulated.
The smoke ducts must have at least one airtight inlet for ue gas sampling.
All the sections of the ue gas duct must be accessible to inspection.
Inspection openings must be provided for cleaning.
If the generator has a fume temperature lower than 160°C+ ambient temperature caused by the high yield (contact technicians) it
MUST be resistant to humidity.
A ue system that does not respect the previous points or, in general, that does not comply with the regulations, may cause condensation
phenomena inside it.
CHIMNEY CAP
The chimney caps must meet the following requirements:
they must have a useful outlet section no less than double that of the chimney/ducted system on which it is installed;
they must be adapted in order to prevent the penetration of rain and snow in the chimney/ducted system;
they must be built so that, in the event of winds coming from all directions and from any angle, the expulsion of combustion products
is in any case ensured;
Protection from rain
and wind
Condensation-proof
"T" tting with
inspection plug
Insulated ue
Insulated "T"
tting with
inspection plug
Protection from rain and wind
"T" tting with
inspection
plug
CONNECTION TO THE MAINS ELECTRIC SUPPLY
The generator is supplied with an electric power cable to be plugged into a 230V 50 Hz socket, possibly with a circuit breaker switch. The
socket must be easily accessible.
The electrical system must be compliant with standards. The eciency of the earthing circuit must be checked. Unsuitable earthing of the
system can cause malfunctioning for which the manufacturer will not be held liable.
Power supply variations beyond 10% can cause faulty operation of the product.
FOR GERMANY ONLY
The product can be connected to a shared ue (multi-connection) provided that the requirements of the regional and national regulations,
amongst which DIN EN 13384-2, DIN V 18160-1, DIN 18896 and of the MFeuV-2007 (Muster-Feuerungsverordnung) are strictly complied with,
and that the local chimney sweep has checked and approved the installation conditions.
Please also remember the following indications, which the end user must comply with:
•The device can be operated only with the doors closed.
•The doors and all setting devices must remain closed when the device is not on (except for cleaning and maintenance operations).
Max 4 mt
9ENGLISH
INSTALLATION EXAMPLE
One must also bear in mind all laws and national, regional, provincial and town council regulations in force in the country in which the appliance has been
installed, as well as the instructions contained in this manual.
Max. 1.5 m -
max. 2 elbows
HERMETICALLY SEALED INSTALLATION
The generator is a fully sealed product with respect to the environment in which it is installed. This means that it is ideal for passive houses
because it does not take air in from within the house.
COMBUSTION AIR
To ensure the stove remains hermetically sealed, the connection pipe for the combustion air must be directly connected to the exterior, using
special pipes and sealed connectors.
FUMES EXHAUST SYSTEM
•If the generator has a fumes temperature of less than 160°C+ room temperature due to the high performance (refer to technical data),
the fumes exhaust system must be completely waterproof.
•If there is a possibility that fumes may condense, an external inspection hatch must be tted.
B
D
A
G
H
EF
L
K
I
C
J
10ENGLISH
NORIS NORIS PLUS DETAILS
ARoom air outletE*Air ducting Z2ITA inlet
BAccess to combustion chamber
and ash drawerF*Air ducting Z1J*Ducting thermostat inputs
CAccess to ash drawerGCombustion air inletKRoom probe
DPellet hopperHFlue gas outletL
On/O
Fuse
230 V power supply
*PLUS VERSION ONLY
11ENGLISH
HOT AIR DUCTING
The stove has 2 independent outlets for air ducting.
Air ducting 1 - 2 are enabled by factory default.
The pipe used for ducting the hot air must have an internal diameter of 80 mm and it must also be
insulated or at least be protected against heat dispersion.
THE RELEVANT HOT AIR DUCTING PIPE MUST BE INSTALLED BY QUALIFIED PERSONNEL AND/OR BY THE MANUFACTURER’S
TECHNICIANS
AIR DUCTING FEATURES
Rear outletPossibility to thermostat the ducting
Diameter of air ducting outlet: 2x80 mm4 possible settings: OFF, QUIET, REGULAR, BOOST
Maximum recommended air ducting length 8 m
COMBUSTION AIR
The generator has an inlet for drawing combustion air directly from the room or from outside the building.
ADDITIONAL THERMOSTAT TO CONTROL THE DUCT MOTOR
For models with duct motor, it is also possible to thermostat the motor itself. The connection to an external thermostat will allow for the
duct motor to be controlled regardless of stove operation.
At this point, simply set the desired temperature on the thermostat; the thermostat will command the operation of the second motor:
at the set temperature (contact closed), the air ducting motor will follow the stove settings.
when the temperature has been reached (contact open), the motor will switch o.
The duct thermostat terminal features a standard bridge.
See the example image.
12ENGLISH
WITH PROBE NTC 10K
Remove the jumper and connect the NTC probe in the room that needs to be temperature-controlled through air ducting.
3 control modes:
OPERATION IN AIR DUCTING WITH THERMOSTAT OR PROBE OPTIONAL
The stove is tted with an independent motor for ducting. The connection of an external thermostat or temperature probe (NTC 10K) in the
input, located in the rear part of the stove, makes it possible to control the air ducting motor independently of the stove.
Suce it to connect the thermostat/temperature probe and set the desired temperature.
For information on air ducting settings see chapter:" MENU AIR DUCTING"
WITH AMBIENT THERMOSTAT OPTIONAL
Remove the jumper and connect the ambient thermostat in the room that needs to be temperature-controlled through air ducting 1.
3 control modes:
OPERATION IN AIR DUCTING WITH AMBIENT THERMOSTAT OPTIONAL
SET on OFF
(The temperature setting is not visible)
The ducted motor will remain o unless the fumes temperature exceeds the normal
operating temperature or the user sets the appliance to power 5
SET on REGULAR
(The temperature setting is not visible)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised (CLOSED CONTACT) the air ducting motor will follow the stove settings.
When the temperature set on the thermostat is reached (OPEN CONTACT), the air ducting
motor will switch OFF and switch on again when there is a new request.
SET on QUIET
(The temperature setting is not visible)
Once the specic activation threshold has been reached and exceeded, at temperature to
be satised (CLOSED CONTACT) the air ducting motor will follow the stove settings but at
a lower speed than in REGULAR, for greater acoustic-environmental comfort.
When the temperature set on the thermostat is reached (OPEN CONTACT), the ducting
motor will switch o and switch on again when there is a new request.
SET on BOOST
(The temperature setting is not visible)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised (CLOSED CONTACT) the air ducting motor will follow the stove settings
but at a higher speed than in REGULAR, for faster heat exchange.
When the temperature set on the thermostat is reached (OPEN CONTACT), the ducting
motor will switch o and switch on again when there is a new request.
SAME OPERATING SETTINGS FOR AIR DUCTING 2 MOTOR
OPERATION IN AIR DUCTING WITH NTC PROBE 10K OPTIONAL
SET on OFF
Set the desired temperature ( from 7 to 37 °C)
The ducted motor will remain o unless the fumes temperature exceeds the normal
operating temperature or the user sets the appliance to power 5
SET on REGULAR
Set the desired temperature ( from 7 to 37 °C)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised the air ducting motor will follow the stove settings.
Once the temperature set in TEMPERATURE has been reached, the duct motor will turn
OFF and then it will turn back on when required.
SET on QUIET
Set the desired temperature ( from 7 to 37 °C)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised the air ducting motor will follow the stove settings but at a lower speed
than in REGULAR, for greater acoustic-environmental comfort.
Once the temperature set in TEMPERATURE has been reached, the duct motor will turn
OFF and then it will turn back on when required.
SET on BOOST
Set the desired temperature ( from 7 to 37 °C)
Once the specic activation threshold has been reached and exceeded, at temperature
to be satised the air ducting motor will follow the stove settings but at a higher speed
than in REGULAR, for faster heat exchange.
Once the temperature set in TEMPERATURE has been reached, the duct motor will turn
OFF and then it will turn back on when required.
SAME OPERATING SETTINGS FOR AIR DUCTING 2 MOTOR
13ENGLISH
FUSE
If the stove is not powered, have the condition of
the fuse (A) checked by a qualied technician.
NOTES FOR CORRECT OPERATION
The following indications must be respected for correct pellet
stove operation:
Both during stove operation and when it is not used, all hatches
(pellet hopper, door, ash drawer) must remain closed at all times.
They can be opened only for the time required to load the fuel
and for maintenance.
Failure to comply with the above during operation will cause the
display to show the following:
"CLOSE HOPPER STOVE DOOR"
This indication means that you have 60 seconds to close the
hatch/door and the pellet lid.
Once 60 seconds have passed, during ignition the stove will
go into "DEPR ALARM" mode, while during normal operation
the stove will go into "COOLING STAND BY" mode before
automatically resuming operation once the conditions are
satised (cold stove, etc.).
Pellet hopper lid
Fire door
14ENGLISH
THE USE OF POOR QUALITY PELLETS OR ANY OTHER MATERIAL DAMAGES THE FUNCTIONS OF THE GENERATOR
AND MAY INVALIDATE THE WARRANTY AND RELIEVE THE MANUFACTURER OF ALL RESPONSIBILITY.
Keep clean
DO NOT PLACE THE BAG DIRECTLY ON THE STOVE WHEN LOADING THE HOPPER!
ALWAYS USE A SCOOP TO LOAD THE HOPPER. DO NOT RUB AGAINST OR PLACE WEIGHTS ON THE HOPPER SEAL,
KEEP THE HOPPER LID SEAL SUPPORTING SURFACE CLEAN AT ALL TIMES. CHECK THE CONDITIONS OF THE SEAL
FREQUENTLY. IN CASE OF DETERIORATION, CONTACT YOUR LOCAL AUTHORISED TECHNICIAN.
PELLET HOPPER
During stove operation, the pellet hopper lid must always be closed.
PELLETS AND LOADING
Pellets are made by subjecting wood shavings i.e. the rejects of pure unpainted wood from sawmills, carpentry products and products from
other activities connected to wood working and transformation, to very high pressures.
This type of fuel is fully ecological as no glues are used for its compaction. In fact, pellet compactness is guaranteed over time by a natural
substance found in wood: lignin.
In addition to being an ecological fuel, making best use of wood residue, pellets also have a series of technical advantages.
While wood has a caloric value of 4.4 kWh/kg (with 15% moisture, therefore after approximately 18 months of curing), that of pellets is 5
kWh/kg.
Pellet density is about 650 kg/m3 and water content is equal to 8% of its weight. For this reason pellets do not need to be cured to obtain a
sucient heat yield.
The pellets used must be class A1 certied according to standard ISO
17225-2 (ENplus-A1, DIN Plus or NF 444 of the following category:
“High quality NF biocombustible wood pellets”).
UNI EN 303-5 with the following characteristics: water content ≤ 12%,
ash content ≤ 0.5% and lower caloric value >17 MJ/kg (in the case of
boilers).
The Manufacturer recommends using pellets with a diameter of 6mm
with its products.
Pellet storage
To guarantee combustion without problems, the pellets must be kept
in a dry place.
Open the tank lid and load the pellets using a scoop.
2
3
4
5
1
6
7
8
9
10
12
11
15ENGLISH
REMOTE CONTROL
The remote control can be used to adjust the main stove functions.
1Transmitter7Select air mode
2Display8Lock keyboard
3On/o stove (hold for 3 seconds)9Degrees Celsius / Fahrenheit
4Set power 10Press the button once to enable or disable the chrono
5
Set switch-o delay: The button allows to set the switch-
o delay.
For example, if you set it to one hour, the stove will
automatically switch o after the set time
11Reset
6Set room temperature12Battery compartment
16ENGLISH
INSERTING THE BATTERIES
Remove the battery compartment cover by sliding it down. Insert 2 AAA
batteries.
Insert the batteries respecting the correct polarity (+) and (-).
Close the cover of the battery compartment.
Respect the environment!
Used batteries contain metals that are harmful to the environment, and therefore must be disposed of separately in
special containers.
IF THE REMOTE CONTROL IS SWITCHED OFF DUE TO NO BATTERY
INSTALLED, THE STOVE CAN BE CONTROLLED FROM THE
COMMAND PANEL LOCATED ON THE UPPER PART OF THE STOVE.
WHEN CHANGING THE BATTERIES, MAKE SURE YOU FOLLOW THE
SYMBOLS PRINTED INSIDE THE REMOTE CONTROL.
REMOTE CONTROL ICONS
ADVICE AND PRECAUTIONS FOR THE USE OF THE
REMOTE CONTROL
Remove the batteries if it is not used for a long time.
When being used, direct it towards the stove's signal receiver.
Handle the remote control with care. When it is not being used, place it
on the special base supplied.
The remote control must not be left in a place where it is exposed to
direct sunlight or near a source of heat.
The quality of the signal may be aected by other IR sources.
Air mode selected:
Flashing QUIET
On REGULAR
Enable chrono
Light on = activated
Light o = deactivated
Set switch-o delay
Indicates the transmission of the radio
signal
On = during all radio communication
O = radio communication absent
Battery lowKeys locked
Set power level.
The power level is displayed, instead of the set room temperature, for 3 seconds when one of the set
power buttons is pressed (4).
J
THE REMOTE CONTROL IS FITTED WITH AN LCD BACKLIT DISPLAY. THE BACKLIGHTING LASTS 20 SECONDS FROM THE
LAST PRESS OF A BUTTON. AFTER A CERTAIN TIME, TO SAVE BATTERY POWER, THE DISPLAY TURNS OFF ENERGY SAVING
MODE.
THE CONTROL FUNCTIONS ARE REACTIVATED WHEN THE REMOTE IS REMOVED FROM ITS UNIT OR BY A LONG PRESS OF
THE BUTTON.
17ENGLISH
CONTROL BOARD
ON/OFF
BUTTON
VIEWING OF VARIOUS
TEXT MESSAGES
TO ACCESS
THE MENU
SET
TEMPERATURE
SET
OPERATING POWER
ICON KEY
!
WI-FIBTSTBY
OK
ON
Indicates the presence of an alarm.
O: indicates that there are no alarms
On: indicates the presence of an alarm
!
WI-FIBTSTBY
OK
ON
Indicates the status of the weekly programming
O: deactivated.
On: activated.
!
WI-FIBTSTBY
OK
ON
Not in use
!
WI-FIBTSTBY
OK
ON
Not in use
!
WI-FIBTSTBY
OK
ON
Indicates the contact of the external additional thermostat
Closed contact: the contact of the external additional
thermostat is closed.
Open contact: the contact of the external additional
thermostat is open.
(Icon visible only if MODE is set to "AUX")
!
WI-FIBTSTBY
OK
ON
STAND BY function icon
O: deactivated.
On: activated.
!
WI-FIBTSTBY
OK
ON
Indicates the stove power.
Flame on: stable power.
Flame ashing: the power is increasing or decreasing.
P- followed by a number indicates the actual machine
power.
!
WI-FIBTSTBY
OK
ON
Not in use.
!
WI-FIBTSTBY
OK
ON
Indicates the operation of the fan.
O = ventilation not active.
On = ventilation active.
Flashing = ventilation active in QUIET mode
!
WI-FIBTSTBY
OK
ON
Indicates the DELAY SWITCHOFF function
On = delay switch-o active
O = delay switch-o not active
1
23
45
6
14
3
2
5
6
18ENGLISH
GENERAL MENU
Go back - exit
Scroll parameters: next (3); previous (2)
Change settings data: increase (4); decrease (5)
Conrm - access menu
MODESSET
VENTILATIONSET
*AIR DUCTING 1SET
**TEMPERATURE
*AIR DUCTING 2SET
**TEMPERATURE
*AIR ZONE CONTROLSET
EASY SETUPSET
CHRONOENABLING
CHRONO MODE
PRG1
SETTINGSDATETIMEPRG2
LANGUAGEPRG3
CHIMNEY FLUE TYPEPRG4
DISPLAY
STANDBY
DELTA T
***STOVE STATUSFIRST LOAD
*PLUS ONLY
**IF A TEMPERATURE PROBE IS CONNECTED
***TECHNICIANS ONLY
CLEANING
DEGREES
RESET
*** TECH MENUEASY CONTROL
GENERAL WARNINGS
Advice to follow for the rst start-ups of the product:
During the rst hours of operation, there may be some smoke or
odours, but they are due to the normal “thermal break-in” process.
During this process, the duration of which changes depending on the
product, it is recommended to:
Ventilate the room well
If present, remove any majolica or natural stone parts from the
top part of the product
Activate the product at the maximum power and temperature
Avoid remaining in the room for a long time
Do not touch the surfaces of the product
Notes:
The process is completed after a few heating/cooling cycles.
For combustion, do not use elements or substances other than those
indicated in the manual.
Before turning on the product, it is necessary to perform the
following checks:
If it is intended to be connected to a hydraulic system, it must
be complete and fully functional and in compliance with the
instructions given in the product manual and with the relevant
regulations in force.
The pellet hopper must be fully loaded
The combustion chamber and the burn pot must be clean
Make sure that the re holder, the ash drawer and the pellet
hopper close hermetically (if present in the hermetic version); they
must be closed and there must be no foreign bodies in the sealing
elements and gaskets.
Check that the power cord is properly connected
The switch (if present) must be set to position “1”.
19ENGLISH
FIRST IGNITION SETTINGS
After connecting the power cord at the back of the generator, turn the switch (if any) to position (I).
The switch is used to power the heat generator board.
DATETIME
This menu allows the date and time to be set.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Conrm DATETIME by pressing key 6 and using keys 4 and 5 to set the day.
Continue by pressing key 6.
Use keys 4 or 5 to set and key 6 to advance, to set the day, hour, minutes, date, month, year.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
LANGUAGE
This menu allows the preferred language to be selected.
The available languages are:
Italian - English - German - French - Spanish - Portuguese - Danish - Estonian - Croatian - Slovenian - Dutch - Polish - Czech.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until LANGUAGE appears and conrm by pressing key 6.
Select the language using keys 4 or 5.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
CHIMNEY FLUE TYPE
This menu allows you to indicate the type of installation used for the appliance.
The choices available are:
"Standard" for installation with separate ue gas outlet and combustion air inlet.
"Coaxial" for installation with coaxial ue gas outlet and combustion air inlet.
CONTROLS PROCEDURE
Press key 6.
press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until CHIMNEY FLUE TYPE appears and conrm by pressing 6.
Select STANDARD/ COAXIAL using keys 4 or 5.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
DEGREES
This menu allows you to set the unit of measurement for the temperature. The predened value is °C.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Press key 3 until DEGREES appears and conrm by pressing key 6.
Use keys 4 -5 to select Celsius or Fahrenheit.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
IT IS FORBIDDEN TO USE THE DEVICE WITHOUT THE FLAME GUARD SEE
FIGURE TO THE SIDE. REMOVAL WILL COMPROMISE THE SAFETY OF THE
PRODUCT AND RESULT IN THE IMMEDIATE NULLIFICATION OF THE WARRANTY
PERIOD. IN THE EVENT OF WEAR OR DETERIORATION, ASK THE AFTERSALES
SERVICE TO REPLACE THE PARTS REPLACEMENT DOES NOT FALL WITHIN THE
PRODUCT WARRANTY AS THE PART IS SUBJECT TO WEAR.
FLAME GUARD
20ENGLISH
J
NO IGNITION
THE APPLIANCE MAY FAIL TO LIGHT BECAUSE THE AUGER IS EMPTY AND NOT ALWAYS ABLE TO LOAD THE BURN
POT FAST ENOUGH WITH THE PELLETS NEEDED FOR NORMAL IGNITION. IF THE PROBLEM OCCURS AFTER ONLY A
FEW MONTHS OF OPERATION, CHECK THAT THE ROUTINE CLEANING DESCRIBED IN THE STOVE HANDBOOK HAS
BEEN CARRIED OUT CORRECTLY
OPERATION AND LOGIC
IGNITION
Once the previously listed points have been checked, press key 1 for three seconds to ignite the stove. During ignition, the stove will check
for a ame for a period of 15 minutes. Once the control temperature has been reached, the stove interrupts the ignition phase and switches
to PREPARATION.
The stove is set to MANUAL mode, power 5, by default.
PREPARATION
During the preparation phase, the stove stabilises combustion, increasing it progressively, to then start ventilation and switch to WORK
WORK IN MANUAL MODE
During the work phase, the stove reaches the POWER dened by the user, heating the room using the VENTILATION set by the user.
ADJUSTMENT IN SET TEMPERATURE MODE
This mode, by means of the SET THERMOSTAT, allows for the room temperature to be set.
The adjustment is made using buttons 2 and 3, from 7 to 37°C.
If the value is between 7°C - 37°C, the stove checks the room temperature using a probe on the machine.
See paragraph MODE for more details.
AUXMODE
If AUX MODE is selected, temperature control is entrusted to the contact of the additional thermostat, thus ignoring the temperature probe
built into the radio control.
If the contact is open (met), the stove operates at the minimum value (or it switches o if STAND BY mode is active).
If the contact is closed (request), the stove works at the set power.
REGULATION OF SET POWER
Set Power has 5 levels of operation. The power can be changed with keys 2 or 3.
Power 1 = minimum level - Power 5 = maximum level.
Press key 1 to exit and save the change.
CLEANING
At preset intervals, the generator cleans the burn pot, turning the machine o.
When the cleaning phase is nished, the generator will re-start automatically and continue the working phase, returning to the power level
selected
AUTO BLOW
During the work phase, the stove cleans the burn pot at regular intervals with the function called "AUTO BLOW".
When this procedure starts, a message is displayed. During the "AUTO BLOW" procedure, the pellet feed slows down and the fumes motor
increases.
After cleaning, the stove resumes operation in normal conditions.
SWITCHOFF
Press key 1 for three seconds.
Once this operation has been performed, the appliance automatically enters the switch-o phase, blocking the pellet feed.
The ue gas exhaust motor and the hot air ow motor will remain on until the stove temperature has dropped below the safety settings.
REIGNITION
The stove can only be re-ignited if the temperature of the exhaust fumes is lower than the preset threshold and the minimum safety time has
passed.
21ENGLISH
VENTILATION
This feature uses the PRO AIR SETUP which allows for the ventilation to be adjusted according to 4 levels: OFF, QUIET, REGULAR, BOOST.
OFF When you want to use natural convection heat only, without the aid of the fans, for maximum quietness
QUIET: Ventilation works to optimise acoustic comfort. The fans run at a reduced speed.
REGULAR: To obtain the best possible balance between performance and comfort. This is the factory setting.
BOOST: When you want to feed the set heat output of the appliance into the room as fast as possible.
CONTROLS PROCEDURE
Press key 6.
Press 3 until VENTILATION appears and conrm by pressing 6.
Use keys 4-5 to set the desired mode.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
MODE
This menu is used to set the operating logic of the machine for the power used.
Range: (MANUAL, SET TEMPERATURE, AUX)
By selecting MANUAL mode, the user can choose the heat output level delivered and the type of VENTILATION, according to his/her
preferences.
The stove will operate only according to the settings set by the user.
By selecting SET TEMPERATURE mode, the user can set the desired room temperature, the power and the VENTILATION to be used.
The stove controls the room temperature using a probe on board the machine. Once the set temperature has been reached, the stove
automatically reduces the power, guaranteeing best comfort and reducing pellet consumption: this process is called “modulation”.
By selecting AUX mode, the user can choose the power level delivered and the type of VENTILATION.
The stove will adjust its operation based on the external thermostat TA.
With the contact closed, the stove operates according to the set settings; with the contact open, the stove switches to minimum modulation
(or it switches o if the STAND BY function is active).
CONTROLS PROCEDURE
Press key 6.
Press 3 until MODE appears and conrm by pressing 6.
Use keys 4 -5 to set the desired MODE.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
ACOUSTIC COMFORTHEATING SPEED
OFF
QUIET
REGULAR
BOOST
N.B.: The appliance is designed to work in safe conditions at all times.
In some cases, changing the ventilation level may have no noticeable eect on the setting.
AIR DUCTING 12 NORIS PLUS
This feature uses the PRO AIR SETUP which allows for the ventilation to be adjusted according to 4 levels: OFF, QUIET, REGULAR, BOOST.
OFF When you want to use natural convection heat only, without the aid of the fans, for maximum quietness
QUIET: Ventilation works to optimise acoustic comfort. The fans run at a reduced speed.
REGULAR: To obtain the best possible balance between performance and comfort. This is the factory setting.
BOOST: When you want to feed the set heat output of the appliance into the room as fast as possible.
Check that the ducting is not disabled; in this case follow the instructions given in the chapter “HOT AIR DUCTING".
CONTROLS PROCEDURE
Press key 6.
Press 3 until AIR DUCTING appears and conrm by pressing 6.
Use keys 4-5 to set the desired mode.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
By connecting an external NTC probe to the input, it is possible to adjust the TEMPERATURE.
CONTROLS PROCEDURE
Press key 6.
Press 3 until TEMPERATURE appears and conrm by pressing 6.
Use keys 4 -5 to set the desired Set Temperature.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
SIMILAR SETTINGS FOR AIR DUCTING 2
22ENGLISH
EASY SETUP
The volumetric weight of the pellet is the ratio between the weight and the volume of the pellet. This ratio may change without altering
pellet quality. By using the EASY SETUP function, it is possible to dose the pellets by increasing or decreasing the preset values.
In the stove program, the available values range from “– 3” to “+ 3”; all stoves are calibrated during production with the optimal value which
is 0
If you notice an excessive deposit on the burn pot, access the EASY SETUP program and lower the value by one unit to “- 1”; then wait until
the next day and if there is no improvement, decrease again, to a maximum of “- 3”. If, on the other hand, it is necessary to increase the pellet
dosage, switch the factory value from "0" to "+ 1, + 2, + 3" as required.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until EASY SETUP appears and conrm by pressing key 6.
Use keys 4 -5 to set the range.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
EXCESSIVE PELLET DEPOSIT IN BURN POTNORMAL OPERATIONMINIMUM PELLET DEPOSIT IN BURN POT
-3-2-10+1+2+3
THIRD DECREASE
RANGE IF THE
FIRST TWO ARE
INSUFFICIENT
SECOND
DECREASE
RANGE IF
THE FIRST IS
INSUFFICIENT
FIRST DECREASE
RANGE (TEST FOR
1 DAY)
OPTIMAL FACTORY
VALUE
FIRST INCREASE
RANGE
SECOND
INCREASE RANGE
IF THE FIRST IS
INSUFFICIENT
THIRD INCREASE
RANGE IF THE
FIRST TWO ARE
INSUFFICIENT
N.B.: IF THESE ADJUSTMENTS DO NOT SOLVE THE PROBLEM OF PELLET DEPOSITS IN THE BURN POT, PLEASE CONTACT YOUR LOCAL
SERVICE CENTRE.
AIR ZONE CONTROL NORIS PLUS
This menu allows you to enable the AIR ZONE CONTROL mode
Range: (ON, OFF)
If ON is selected, the stove will optimise the adjustments so that the heat is sent to the ducting when the main room temperature set is
reached.
CONTROLS PROCEDURE
Press key 6.
Press 3 until AIR ZONE CONTROL appears and conrm by pressing 6.
Use keys 4--5 to enable (ON) or disable (OFF)
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
When the function is active, AIR ZONE CONTROL appears on the display
WARNINGS: If the appliance is installed with air ducting active, but ambient probe or thermostat for air ducting (i.e. the jumper is
kept on the ducting terminal), and the AIR ZONE CONTROL function is activated, it sends heat into the ducting regardless of the
temperature of the room receiving the ducting.
CHRONO
This function allows stove ignition and switch-o to be automatically programmed.
The factory setting for CHRONO is o.
The chrono allows the programming of 4 time slots per day, which can be used every day of the week.
In each time slot, it is possible to set
the ignition and switch-o times, the days of use of the programmed time slot, the desired temperature (if SET TEMPERATURE) is
used and the set power. Current day and time settings are essential for the correct operation of the Chrono.
Recommendations
Before using the chrono function, you must set the current date and time, so check that you have followed the points listed in the sub-
chapter “DATETIME”. To use the chrono function correctly, it must not only be programmed, but also enabled. The 4 time slots can be
overlapped using the ignition and switch-o time settings. In this way, it is possible to create a combination of time slots with dierent
temperatures and power levels, without changing the status of the stove.
N.B.: in the case of overlapping time slots, the stove will remain on until the last switch-o time.
23ENGLISH
J
WHEN THE WEEKLY PROGRAMMER IS ACTIVE, THE RELATIVE ICON WILL BE SHOWN ON THE RADIO CONTROL
DISPLAY
ENABLING
Allows the chrono and the dierent stove time slots to be enabled/disabled.
CONTROLS PROCEDURE
Press key 6.
Press 3 until CHRONO appears and conrm by pressing key 6.
Conrm ENABLING by pressing 6.
Use keys 4 -5 to enable (ON) or disable (OFF)
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
CHRONO MODE
It allows the user to choose in which MODE the stove will be switched on in the set time slots, choosing between: MANUAL, SET TEMPERATURE, AUX
CONTROLS PROCEDURE
Press key 6.
Press 3 until CHRONO appears and conrm by pressing key 6.
Press 3 until MODE appears and conrm by pressing 6.
Use keys 4-5 to set the desired mode.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
PRG 14
Prg x allows you to set the ignition and switch-o time, the days of use of the programmed time slot, the temperature and also the desired
power. Current day and time settings are essential for the correct operation of the Chrono.
CONTROLS PROCEDURE
Press key 6.
Press 3 until CHRONO appears and conrm by pressing key 6.
Press 3 until PRG 14 appears and conrm by pressing 6.
Use keys 4 -5 to set the preferences.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
CHRONO>ENABLING>PRG 1ON/OFFEnable/disable PRG 1
>
PRG 2ON/OFFEnable/disable PRG 2
>
PRG 3ON/OFFEnable/disable PRG 3
>
PRG 4ON/OFFEnable/disable PRG 4
>
CHRONO MODE>MANUAL/
SET TEMPERATURE /
AUX-Set Chrono mode
>
PRG1>START PRG1OFF-00:00-23:50Ignition time PRG1
>
STOP PRG1OFF-00:00-23:50Switch-o time PRG1
>
MONDAY...SUNDAYON/OFFEnable/disable the days of PRG1
>
*SET PRG107- 37 °C Set thermostat PRG1
>
POWER PRG11-5Set power PRG1
>
PRG2>START PRG2OFF-00:00-23:50Ignition time PRG2
>
STOP PRG2OFF-00:00-23:50Switch-o time PRG2
>
MONDAY...SUNDAYON/OFFEnable/disable the days of PRG2
>
*SET PRG207- 37 °C Set thermostat PRG2
>
POWER PRG21-5Set power PRG2
>
PRG3>START PRG3OFF-00:00-23:50Ignition time PRG3
>
STOP PRG3OFF-00:00-23:50Switch-o time PRG3
>
MONDAY...SUNDAYON/OFFEnable/disable the days of PRG3
>
*SET PRG307- 37 °C Set thermostat PRG3
>
POWER PRG31-5Set power PRG3
>
PRG4>START PRG4OFF-00:00-23:50Ignition time PRG4
STOP PRG4OFF-00:00-23:50Switch-o time PRG4
MONDAY...SUNDAYON/OFFEnable/disable the days of PRG4
*SET PRG407- 37 °C Set thermostat PRG4
*Only in AUTOMATIC modePOWER PRG41-5Set power PRG4
h
02:0023:0008:0016:30t
02:0023:0008:0016:30t
5
1
02:0023:0008:0016:30t
22°
18°
2
1
24ENGLISH
EXAMPLE
CHRONO TIME
SLOT
MANUAL
Power
Time slot 1Start 02:00
Stop 23:00Power 5
h02:0023:0008:0016:30t
02:0023:0008:0016:30t
5
1
02:0023:0008:0016:30t
22°
18°
2
1
Time slot 2Start 08:00
Stop 16:30Power 1
Stove setting
AUX
Power
Time slot 1Start 02:00
Stop 23:00Power 5
h02:0023:0008:0016:30t
02:0023:0008:0016:30t
5
1
02:0023:0008:0016:30t
22°
18°
2
1
Time slot 2Start 08:00
Stop 16:30Power 1
Stove setting if TA contact closed
SET TEMPERATURE
PowerSet Thermostat
h02:0023:0008:0016:30t
02:0023:0008:0016:30t
5
1
02:0023:0008:0016:30t
22°
18°
2
1
h02:0023:0008:0016:30t
02:0023:0008:0016:30t
5
1
02:0023:0008:0016:30t
22°
18°
2
1
Time slot 1Start 02:00 - Stop 23:00Power 5 - set temp 22°C
Time slot 2Start 08:00 - Stop 16:30Power 1 - set temp 18°C
Stove setting
25ENGLISH
J
FOR CORRECT OPERATION, SET TO AUX.
> SEE THE INSTALLATION CHAPTER SUPPLEMENTARY THERMOSTAT
STAND BY FUNCTION SET TO ON
If the STAND BY function is enabled (ON) and the room temperature exceeds the SET THERMOSTAT + DELTA T OFF value, then the stove
switches o after a preset factory delay, and STAND BY will be displayed on the screen.
When the room temperature is lower than the SET THERMOSTAT - DELTA T ON value, and after a possible cooling time, the stove switches
back on.
STAND BY FUNCTION SET TO OFF FACTORY SETTING
If the STAND BY function is not active (OFF), if the stove exceeds the set room temperature it will switch to the minimum value, modulating
and displaying MODULATION. When the room temperature is lower than the SET THERMOSTAT the stove will restart at the set power and
WORK will be displayed on the screen.
OPERATION WITH ADDITIONAL THERMOSTAT OPTIONAL
STAND BY FUNCTION SET TO OFF FACTORY SETTING
If the STAND BY function is not active (OFF), if the stove exceeds the room temperature set on the additional thermostat (open contact) it will
switch to the minimum value, displaying MODULATION. When the room temperature is lower than the set value on the additional thermostat
(closed contact), the stove will resume operation at the set power, and WORK will be displayed on the screen.
STAND BY FUNCTION SET TO ON
When the STAND BY function is activated (ON), when the room temperature set on the additional thermostat is reached (open contact), the
stove will switch o after a preset delay, and STAND BY will appear on the screen.
When the room temperature is less than the set temperature on the additional thermostat (closed contact), and after a certain cooling time,
the stove ignites again.
J
WHEN STAND BY AND AIR ZONE CONTROL ARE ACTIVE, THE GENERATOR IS SWITCHED OFF ONLY IF BOTH ROOMS
INSTALLATION, DUCTING REACH THE SET TEMPERATURE.
SETTINGS
•DATETIME
•LANGUAGE
•DEGREES
SEE CHAPTER: FIRST IGNITION SETTINGS
DISPLAY
This menu allows you to adjust the brightness of the display. The values range from OFF, 1 to 20. If set to OFF, the display backlighting is set
to maximum brightness and turns o after a 60 second delay.
The backlighting can be turned on again by pressing any key or if the stove is in the alarm condition.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Keep pressing key 3 until DISPLAY appears and conrm by pressing key 6.
Use keys 4-5 to set the desired intensity.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
STAND BY
The STAND BY function is used if the stove needs to be turned o immediately instead of a power modulation.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Keep pressing key 3 until STAND BY appears and conrm by pressing key 6.
Use keys 4-5 to enable (ON) / disable (OFF).
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
26ENGLISH
FIRST LOAD
This function allows the auger to be lled, thus facilitating rst stove ignition phases, or in the event the pellet hopper is empty. With the
stove cold and "OFF", make sure the pellets have been introduced inside the hopper and activate the FIRST LOAD function, conrming by
pressing OK.
To stop the continuous loading, simply press 1 for 3 seconds.
CONTROLS PROCEDURE
Press key 6.
press key 3 until SETTINGS appears and conrm by pressing key 6.
Keep pressing key 3 until FIRST LOAD appears and conrm by pressing key 6.
Use keys 4-5 to enable "ON" / disable "OFF"
Press key 1 several times to conrm and exit the menu.
RESET
Allows the user to reset all editable values to the default values.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Keep pressing 3 until RESET appears and conrm by pressing 6.
Use keys 4-5 to enable "ON" / disable "OFF"
Press key 1 several times to conrm and exit the menu.
DELTAT
This function allows the hysteresis thresholds to be set for stove ignition (DELTA-T ON) and switch-o (DELTA-T OFF), used as a room
temperature adjustment interval if not managed by an external thermostat.
The possible values for DELTAT go from: 0.5 - 5°C
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6
Press key 3 until DELTAT appears and conrm by pressing key 6.
Use keys 4-5 to set the desired value.
Press key 6 to conrm and key 1 to scroll back through the menus until the initial page.
CLEANING
This function allows to open the burn pot base, facilitating the combustion chamber cleaning operations.
With the stove cold and switched "OFF", activate the CLEANING function.
Once the burn pot bottom has been opened completely, scrape the walls of the combustion chamber using the special tool supplied and let
the residual ash drop into the ash drawer.
CONTROLS PROCEDURE
Press key 6.
press key 3 until SETTINGS appears and conrm by pressing key 6.
Keep pressing 3 until CLEANING appears and conrm by pressing 6.
Use keys 4-5 to enable "ON" / disable "OFF"
Press key 1 several times to conrm and exit the menu.
Once the cleaning operation has been completed, close the re door and press the key 1 for 3 seconds to nish and wait for the main screen
to reappear.
OPEN THE DOOR ONLY WHEN THE OPERATION IS COMPLETE! THE DISPLAY WILL INDICATE THAT THE DOOR HAS BEEN OPENED!
27ENGLISH
DELAY SWITCHOFF
You can program a delayed switch-o for the stove. For example, if it is 8 pm and the delayed switch-o is set to 1h, the stove will automatically
switch o at 9 pm.
If you press and hold keys 6 + 2 at the same time, the screen “DELAY SWITCH-OFF” will appear (this setting can only be congured if the stove
is in the PREPARATION or WORK phase.
Use keys 2 and 3 to increase/decrease the number of hours after which the stove will automatically start the nal cleaning phase.
The number of hours range from OFF, 1 to 9.
Press P6 to conrm and return to the Home page.
One hour after the set switch-o time, the remaining operating time is indicated by displaying at one-minute intervals “switch o in” and
the time “HOURS xx:xx”.
INSTALLATION MUST BE PERFORMED BY QUALIFIED STAFF AND/OR THE MANUFACTURER'S SERVICE TECHNICIANS
ADDITIONAL FUNCTIONS
ADDITIONAL THERMOSTAT INSTALLATION OPTIONAL
The stove can control the room temperature through an additional thermostat (optional).
After ignition (by pressing key 6 or in chrono mode), the stove will work to reach the set value on the thermostat, displaying WORK (closed
contact) on the screen. The standard room sensor is by-passed automatically.
When the thermostat temperature has been reached (open contact), the stove switches to minimum power level and displays MODULATION
ON THE SCREEN.
CONTROLS PROCEDURE
A mechanical or digital thermostat with a “normally open” input is required.
Remove the plug from the socket.
Using the gure to the side as a reference, connect the two thermostat cables (clean contact - no 230 V!).
Connect the power to the stove again.
Set the SET MODE to AUX.
PLEASE NOTE: THE TERMINAL CAN BE FOUND IN THE BAG INSIDE THE STOVE.
EASY CONTROL
The function allows for two values to be set:
OFF (disabled - factory default)
ON (enabled)
Activation (EASY CONTROL = ON) is recommended in the event that there is an excessive formation of combustion residues in the ue during
operation at reduced power (see FLUE EXHAUST chapter).
Caution! It is advisable to activate the EASY CONTROL function under the supervision of a qualied technician.
CONTROLS PROCEDURE
Press key 6.
Press key 3 until SETTINGS appears and conrm by pressing key 6.
Keep pressing 3 until EASY CONTROL appears and conrm by pressing 6.
Use keys 4-5 to enable "ON" / disable "OFF"
Press key 1 several times to conrm and exit the menu.
28ENGLISH
CLEANING AND MAINTENANCE
ALWAYS FOLLOW THE INSTRUCTIONS IN COMPLETE SAFETY!
Make sure that the power cord is unplugged because the generator may have been programmed to switch on.
That the generator is cold all over.
That the ashes are completely cold.
Ensure ecient air exchange in the room during product cleaning operations.
Poor cleaning will compromise correct operation and safety!
MAINTENANCE
For correct operation, the generator must undergo routine maintenance by a qualied technician, at least once a year.
The periodic inspection and maintenance operations must always be performed by specialised, qualied technicians, who operate in
accordance with the laws in force and the instructions given in this use and maintenance manual.
PERIODIC CLEANING UNDER USER'S RESPONSIBILITY
The periodic cleaning operations, as indicated in this use and maintenance manual, must be performed with the utmost care after reading the
instructions, procedures and frequency described in this use and maintenance manual.
CLEANING THE SURFACES AND COVERING
Never use abrasive or chemically aggressive detergents for cleaning!
The surfaces must be cleaned when the generator and covering are completely cold. For the maintenance of the surfaces and metal parts,
simply use a cloth dampened with water or water and neutral soap.
Failure to comply with these instructions may damage the surfaces of the generator and cause the invalidation of the warranty.
CLEANING THE CERAMIC GLASS
Never use abrasive or chemically aggressive detergents for cleaning!
The ceramic glass must be cleaned when the glass is completely cold.
To clean the ceramic glass, simply use a dry brush and some damp newspaper dipped in ash. If the glass is very dirty, use a specic cleaning
agent for ceramic glass. Spray a small amount on a cloth and use it on the ceramic glass. Do not spray the cleaning agent or any other liquid
directly on the glass or seals!
Failure to comply with these instructions may damage the surfaces of the ceramic glass and cause the invalidation of the warranty.
CLEANING THE PELLET HOPPER
When the hopper is completely empty, disconnect the power cord of the generator, remove the residue (dust, chippings, etc.) from the empty
hopper and then ll it up.
EVERY YEAR, HAVE THE FUME EXTRACTION SYSTEM, FLUE PIPES AND “T” FITTINGS, INCLUDING THE INSPECTION
CAPS CLEANED. IF PRESENT, ALSO CLEAN THE ELBOWS AND HORIZONTAL SECTIONS!
THE GENERATOR CLEANING FREQUENCY IS INDICATIVE! IT DEPENDS ON THE QUALITY OF THE PELLETS AND
FREQUENCY OF USE.
THESE OPERATIONS MAY SOMETIMES NEED TO BE PERFORMED MORE OFTEN
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR VISIT THE
WEBSITE: WWW.LANORDICA-EXTRAFLAME.COM
IF THE POWER CORD IS DAMAGED, IT MUST BE REPLACED BY THE SERVICE CENTRE OR BY A SIMILARLY QUALIFIED
PERSON, SO AS TO AVOID ALL RISKS.
THE PELLET HOPPER GASKETS, BURN POT AND FIRE DOOR GUARANTEE CORRECT STOVE OPERATION. THESE NEED TO
BE PERIODICALLY CHECKED BY THE USER. IF THEY ARE WORN OR DAMAGED, IMMEDIATELY REPLACE THEM.
THESE OPERATIONS MUST BE CARRIED OUT BY A QUALIFIED TECHNICIAN.
29ENGLISH
BURN POT AND COMBUSTION
CHAMBER:
By means of a mechanical system, the burn pot
is cleaned automatically at preset intervals. It is
however advisable to remove any residues by
using a vacuum cleaner.
Suck the ash deposited between the partition
and the re holder.
Remove the resistor assembly.
Clean the combustion chamber and the
bottom of the burn pot completely, using a
suitable vacuum cleaner.
After cleaning the burn pot, always make sure:
That the pellet chute assembly rests on the
burn pot correctly, and not on another surface of
the combustion chamber.
THE IMAGES ARE FOR ILLUSTRATIVE PURPOSES.
J
A CLEAN BURN POT GUARANTEES CORRECT OPERATION!
BY KEEPING THE BURN POT AND ITS HOLES CONSTANTLY CLEAN AND FREE OF
COMBUSTION RESIDUE, EXCELLENT COMBUSTION IS GUARANTEED OVER TIME,
THUS PREVENTING ANY GENERATOR MALFUNCTIONS THAT MAY REQUIRE
TECHNICAL ASSISTANCE.
THE “EASY SETUP” FUNCTION IN THE USER MENU CAN BE USED TO ADAPT
COMBUSTION ACCORDING TO THE NEEDS DESCRIBED.
BURN POT HOLES
ASH DRAWER:
Remove the ash drawer and empty it into a
suitable container.
30ENGLISH
THE IMAGES ARE FOR ILLUSTRATIVE PURPOSES.
PARTS/FREQUENCYEVERY 7 DAYSEVERY YEAR
BURN POT (USER)X
COMBUSTION CHAMBER (USER)X
ASH DRAWER (USER)X
HEAT EXCHANGER CLEANING (TECHNICIAN)X
T-SHAPED FITTING / SMOKE DUCT (TECHNICIAN)X
ROUTINE MAINTENANCE PERFORMED BY QUALIFIED TECHNICIANS
Routine maintenance must be performed at least once a year.
Given that the generator uses pellets as solid fuel, it requires annual routine maintenance, which must be performed by a Qualied technician,
using only original spare parts.
Failure to comply may jeopardise the safety of the appliance and invalidate the warranty conditions.
By observing the cleaning schedule reserved to the user described in the use and maintenance manual, the generator will be guaranteed
correct combustion over time, thus preventing any faults and/or malfunctions which may require subsequent technical assistance. Requests
for routine maintenance are not covered by the warranty.
GASKETS: PELLET HOPPER LID, DOOR, ASH DRAWER AND BURN POT
The gaskets ensure the proper sealing of the stove and therefore its proper operation.
They must be periodically checked and immediately replaced if worn or damaged.
These operations must be carried out by a qualied technician.
CONNECTION TO THE FLUE
Annually, or in any case each time the ue pipe needs to be vacuumed and cleaned. If there are horizontal sections, the residue must be
removed to prevent it from obstructing the ow of fumes.
SHUTDOWN END OF SEASON
At the end of each season, before turning the stove o, it is advisable to completely empty the pellet hopper, removing any pellet residue and
dust with a vacuum cleaner.
Routine maintenance must be performed at least once a year.
One day means an average use of 8h at the rated power.
How often the ash drawer is emptied depends on a number of factors: the type of pellets, the stove output, the use of the stove and the
type of installation.
1
3
4
2
31ENGLISH
HEAT EXCHANGER CLEANING
ATTENTION!DO
NOT DAMAGE
THE PROBE!
B
E
NORISNORIS PLUSB
DD
E
F
A
F
C
A
F
C
G
1
2
3
32ENGLISH
THE IMAGES ARE FOR ILLUSTRATIVE PURPOSES
AFumes motor (disassembly and cleaning and fumes pipe and "T"), new silicone in the provided points
BGaskets, pellet hopper, inspections, ash drawer and door (replace and apply silicone where indicated)
CCombustion chamber and heat exchanger (full cleaning) including ignition plug pipe
DHopper (complete emptying and cleaning) and check gasket.
ECheck the air intake pipe and check/clean the mechanical pressure switch
FRemove the room air fan and remove any dust and pellet residue.
GClean the burn pot bottom (1), the rail (2) and grease the worm screw (3).
B
D
A
C
B
NORIS - NORIS PLUS
B
33ENGLISH
AFumes motor (disassembly and cleaning and fumes pipe and "T"), new silicone in the provided points
BGaskets, pellet hopper, inspections, ash drawer and door (replace and apply silicone where indicated)
CCombustion chamber and heat exchanger (full cleaning) including ignition plug pipe
DHopper (complete emptying and cleaning) and check gasket.
ECheck the air intake pipe and check/clean the mechanical pressure switch
FRemove the room air fan and remove any dust and pellet residue.
THE IMAGES ARE FOR ILLUSTRATIVE PURPOSES
34ENGLISH
DISPLAYS
DISPLAYREASON
OFF
Generator
o
STARTThe start-up phase is in progress
PELLET LOADINGContinuous pellet feeding is in progress during the ignition phase
IGNITIONThe ignition phase is in progress
PREPARATIONThe preparation phase is in progress
WORKThe normal work phase is in progress
MODULATIONThe
generator
is working at minimum
BURN POT CLEANINGAutomatic burn pot cleaning is in progress
FINAL CLEANINGThe nal cleaning is in progress
STAND BYGenerator o waiting for re-ignition due to an external thermostat
COOLING
STAND BY
A new ignition is attempted when the generator has just been switched o. When the generator switches o, one must wait for
the complete shutdown of the fumes motor, then clean the burn pot. The generator can only be re-ignited when these operations
have been
performed
.
TAMBDisplays the ambient temperature (in models with this function).
BLACK OUT
STAND BY
The generator
is cooling after a power cut.
Once cooling is completed, it will re-start automatically
AUTO BLOWThe automatic blow is active
CLOSE
HOPPERSTOVE DOOR
This indication means that you have 60 seconds to close the hatch/door and the pellet lid.
After 60 seconds have passed, the stove will enter “DEPR ALARM” during the ignition phase, while during normal
operation, the stove will enter "COOLING STAND BY" and then restart automatically when the conditions are met
(cold stove, etc.).
MIN DELTAPThe appliance has detected abnormal conditions in the combustion air or ue gas outlet ows.
* on models with this function.
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR GO TO THE WEBSITE WWW.LANORDICA-EXTRAFLAME.COM
ALARMS
DISPLAYEXPLANATIONSOLUTION
Indicates the presence of an alarm.
On: indicates the presence of an alarm
Flashing: indicates the deactivation of the depression sensor.
The alarm can be reset only if the fumes motor has stopped and 15 minutes have
passed since the alarm was displayed, by pressing the key 1/ for 3 seconds.
FUMES MOTOR
FAULT Fumes motor faultContact after-sales centre
35ENGLISH
* on models with this function.
TO FIND OUT WHERE YOUR NEAREST SERVICE CENTRE IS, CONTACT YOUR DEALER OR GO TO THE WEBSITE WWW.LANORDICA-EXTRAFLAME.COM
FUMES PROBE Fumes probe fault.Contact after-sales centre
HOT FUMES High fumes temperatureCheck pellet feed (see “Easy setup”), if the problem cannot be solved,
contact a qualied technician.
NO
IGNITION
The pellet hopper is empty.
Pellet feed calibration inadequate.
Thermostat bulbs tripped.*
Check for the presence of pellets in the hopper.
Adjust the pellet ow (see “Pellet load adjustment”).
Check the procedures described in the “Ignition” chapter.
Check bulb thermostats (see chapter on Resetting)*
NO FLAME
The pellet hopper is empty.
No pellet feed.
The gearmotor does not feed pellets.
Check for the presence of pellets in the hopper.
Check bulb thermostats (see chapter on Resetting)*
Adjust the pellet ow (see “Pellet feed adjustment”).
DEPR ALARM
The door is not closed correctly.
The ash drawer is not closed correctly.
The combustion chamber is dirty.
The fumes exhaust pipe is blocked/dirty
The air intake pipe is blocked/dirty
Check hermetic door closure.
Check hermetic closure of the ash drawer.
Check cleanliness of the fumes pipe and the combustion chamber.
Check/clean air inlet.
TRAPDOOR BLOCKED
The automatic cleaning of the burn pot is
blocked.
Burn pot dirty/clogged
The door is not closed correctly.
The ash drawer is not closed correctly.
Check that the door closes correctly.
Check that the burn pot is clear and clean. The automatic cleaning of the
burn pot is blocked.
If the problem persists, contact the service centre.
Check hermetic closure of the ash drawer.
AUGER CONTROL
ALARMAbnormal pellet feeding. Contact after-sales centre
AUGER BLOCKEDAbnormal operation of pellet motor.Contact after-sales centre
EMPTY HOPPER
The pellet hopper is empty.
The door is not closed correctly.
The ash drawer is not closed correctly.
The combustion chamber is dirty.
The fumes exhaust pipe is blocked.
Check for the presence of pellets in the hopper.
Check hermetic door closure.
Check hermetic closure of the ash drawer.
Check cleanliness of the fumes pipe, of the sensor in the primary air
channel and the combustion chamber.
Contact after-sales centre
MAX ELECTRICAL CUR
RENT
The automatic cleaning of the burn pot is
blocked.
Burn pot dirty/clogged
The door is not closed correctly.
Check that the door closes correctly.
Check that the burn pot is clear and clean.
The automatic cleaning of the burn pot is blocked.
If the problem persists, contact the service centre.
CHAMB PROBEChamber probe fault.Contact the after-sales centre.
DELTAP FAULTDierential pressure transducer faulty or
disconnected.Contact after-sales centre
MINIMUM DELTAP
ALARM
The ash drawer is not closed correctly.
The air intake is clogged.
The combustion chamber is dirty.
The holes in the burn pot are clogged.
The heat exchanger and/or the fume pipe of
the appliance are dirty.
The T-shaped fitting, the flue pipe or the
chimney flue are clogged.
Check hermetic closure of the ash drawer.
Clean the air intake.
Clean the combustion chamber.
Clear the burn pot holes.
Clean the heat exchanger and the fume pipe of the appliance.
Clean/clear the T-shaped fitting, the flue pipe and the chimney flue.
36ENGLISH
DISPOSAL
INFORMATION FOR MANAGEMENT OF ELECTRIC AND ELECTRONIC APPLIANCE WASTE CONTAINING BATTERIES OR
ACCUMULATORS
This symbol, which is used on the product, batteries, accumulators or on the packaging or documents, means that at the end of its useful
life, this product, the batteries and the accumulators included must not be collected, recycled or disposed of together with domestic waste.
Improper management of electric or electronic waste or batteries or accumulators can lead to the leakage of hazardous substances contained
in the product. For the purpose of preventing damage to health or the environment, users are kindly asked to separate this equipment and/
or batteries or accumulators included from other types of waste and to arrange for disposal by the municipal waste service It is possible to ask
your local dealer to collect the waste electric or electronic appliance under the conditions and following the methods provided by national
laws transposing the Directive 2012/19/EU.
Separate waste collection and recycling of unused electric and electronic equipment, batteries and accumulators helps to save natural
resources and to guarantee that this waste is processed in a manner that is safe for health and the environment.
For more information about how to collect electric and electronic equipment and appliances, batteries and accumulators, please contact your
local Council or Public Authority competent to issue the relevant permits.
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