PROTECTION OF THE ENVIRONMENT – DIRECTIVE 2012/19/EU
In order to preserve our environment and protect human health, the waste electrical and
electronic equipment should be disposed of in accordance with specific rules with the
implication of both suppliers and users. For this reason, as indicated by the symbol
on the rating label or on the packaging, your appliance should not be disposed of as
unsorted municipal waste. The user has the right to bring it to a municipal collection point
performing waste recovery by means of reuse, recycling or use for other applications in
accordance with the directive.
TERMS OF GUARANTEE
For our products, the legal terms concerning claims under guarantee are valid. During
the legal period, all material and manufacturing defects are covered. No claims will be
accepted for broken accessories, defects resulting from inappropriate use or care,
excessive wear due to intensive use, wrong use due to the non-observance of the
instruction manual, or normal wear and tear. No guarantee claims will be accepted if the
appliance has been modified or if attempts have been made to repair the appliance. In
such case, the vendor cannot be held responsible in case of accidents.
On website www.ggv-service.de you can find a quick and easy solution to register a
complaint in case of a defect within the warranty period. Just log on to the service portal
(www.ggv-service.de), designate the appliance and then you will be guided through the
menu, with all necessary information and advantages, to help you and solve your
problem. We are at your service on the service portal during and also after the warranty
period.
In case of a defective accessory, the complete appliance will not be exchanged, but
only the accessory will be sent free of charge. In such case, do not return the complete
appliance but only order the accessory! In case of glass damages, glass spare parts will
be charged.
Pieces undergoing wear and tear as well as cleaning and maintenance or the exchange
of worn out pieces are not covered by the guarantee and will thus be charged!
AFTER THE LEGAL PERIOD OF GUARANTEE
Repairs after the guarantee period can be performed at a charge by a competent
qualified technician or a repair service.
The user manual is by simple request also available in electronic format from the after-
sales service.
