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Excel Galaxy II Handleiding

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Excel Galaxy II
User Manual
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
Contents
1. Introduction
1.1 Dealer Information
2. Product Identication
2.1 Scooter Components
2.2 About The Excel Galaxy II
3. General Safety
3.1 Warnings
4. User Instructions
4.1 Before Driving
4.2 Getting On The Scooter
4.3 Getting Off The Scooter
4.4 Whilst Driving
4.4.1 Driving Up Inclines
4.4.2 Driving Down Inclines
4.5 Steering
4.5.1 Steering Backwards
4.6 EMI / RFI
4.6.1 EMI / RFI Recommendations
5. Scooter Specications
6. Scooter Components
6.1 Dashboard Specications
6.2 Tiller
6.3 Ignition
6.4 Armrests
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© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II User Manual | Excel Galaxy II
6.4.1 Armrest Height Adjustment
6.4.2 Armrest Width Adjustment
6.5 Seat
6.6 Freewheel
6.7 Frame
6.8 Battery
6.8.1 Charging Batteries
6.9 Wheels
6.9.1 Anti-tip Wheels
7. Maintenance
7.1 Tyres
7.1.1 Air Tyres
7.1.2 PU Tyres
7.2 Bodywork
8. Service Checklist
8.1 Service Checklist Form
8.2 Error Codes
9. Warranty Application
9.1 Warranty Conditions
Conformity Declaration Certicate
Page 16
Page 16
Page 17
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The warnings mentioned in this user manual must always be followed,
in order to prevent damage to your Excel Galaxy II scooter or and injury
to yourself.
Tip The tips mentioned in this user manual are intended to make better use
of your Excel Galaxy II scooter.
User Manual | Excel Galaxy II
Before you use your new Excel Galaxy II, you must fully read and understand this user manual. Once
you have read this user manual, you agree to the conditions mentioned in this user manual. We want to
thank you for your condence in our Excel ® products.
The policy of Van Os Medical is focused on continuously improving the quality and reliability of our
products. We therefore reserve the right without further notice to make any changes to this user
manual.
It is important you read this user manual very carefully, before you use your scooter. This user manual
contains important information about the safe use and maintenance of your scooter. We recommend
you keep this user manual safe because it is also your proof of warranty.
The safety instructions in this user manual are general guidelines, which must be seen as overall
guidelines. It is possible that you develop your own way to make common movements. However we
always advise you to consult a professional for assistance in developing safe and effective techniques;
regarding your daily activities within your physical capabilities, for operating your product safely.
Your new scooter requires frequent general maintenance to prolong the life of your scooter, most of
which you can do yourself. We advise you to take your scooter to a professional for a check at least
once a year. You will nd a maintenance schedule further on in this user manual.
Attention!
In this user manual you will nd helpful tips and warnings. These are clearly identied by symbols and
display of the text (see examples below).
Warning
1. Introduction
1
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
Company Name :
Dealer Address :
Telephone Number :
Email Address :
Website Address :
..............................................................................................
..............................................................................................
..............................................................................................
..............................................................................................
..............................................................................................
1.1 Enter Your Authorised Dealer Information
2
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
Your scooter is equipped with a unique serial number. You will nd this number on the frame of your
scooter. Please see below for an example of the frame label sticker. Here you will nd details of all the
information on the frame label along with an explanation listed below.
1. Production Date
The date of manufacture.
2. Serial Number
Every scooter has its own unique serial number. You need this number if you have any technical
questions or if you want to order any parts under warranty for the scooter.
3. Maximum Weight
The maximum weight allowed on the scooter.
4. Model Number
This number indicates which model of scooter you have. You need this number when you have any
technical questions or if you want to order any parts for the scooter.
5. Model Name
The model name of your scooter starts with the brand name Excel. The brand name Excel, followed
by the additional model description forms the model name of the scooter. You need the model name
if you have any technical questions or if you want to order any parts for the scooter, in this case Excel
Galaxy II.
6. Description
The intended use of your scooter is described here.
7. Warranty
Here, the warranty period of your scooter is reected. Section 9 describes the warranty conditions in
further detail.
160
SN
KG
Warranty: 10 years (parts subject to normal usage wear and tear are excluded from warranty)
24 months
Excel Galaxy II
8 mph road scooter
10
10
2
2
Garantie:
Garantie:
10 jaar
10 ans
(uitgezonderd van garantie zijn onderdelen die onderhevig zijn aan slijtage)
(la garantie exclue les pièces d´usures normal)
24 maanden
24 mois
Van Os Medical UK Ltd. Excel House 2 Ashbrooke Park Lincoln Way Sherburn in Elmet North Yorkshire LS25 6PJ | www.vanosmedical.co.uk
MAX.
00/00/0000
User Manual | Excel Galaxy II
2. Product Identication
3
1
2
3
4
5
67
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
Your scooter is equipped with various components and parts. You should know these components and
parts before proceeding to use the Excel Galaxy II scooter.
1. Headrest
2. Armrests
3. Dashboard
4. Tiller
5. Basket
6. Seat Adjustment Levers
7. Freewheel Lever
8. Rear Wheels
9. Anti-tip Wheels
10. Front Wheels
User Manual | Excel Galaxy II
1
2
3
4
5
6
7
8
910
2.1 Scooter Components
The Excel Galaxy II is the ultimate modern road scooter available in 7 colours, including 2 new and
exclusive limited edition matte silk nishes. This scooter comes with a range of features including a
new improved multi-function LCD display screen, angle adjustable tiller, rotating Captain seat chair
with adjustable seat height and backrest angle. Suitable for users up to 25 Stone in weight. The Excel
Galaxy II is a scooter that comes standard with;
• Non-slip foot mat
• Angle adjustable tiller
• Height adjustable headrest
• Multi-function LCD tiller display
• Full LED lighting system and design
• Adjustable seat height and backrest angle
• 360 degree rotating Captain seat chair
• Front shopping basket with carry handle
• Height and width adjustable ip-back
removable armrests
2.2 About The Excel Galaxy II
4
• Looped tiller for nger or thumb steering
• Available colours: Shiraz Red, Gun Metal Grey,
Emerald Green, Lightning Blue, Midnight
Black, Dark Storm* and Rapid Ocean* (Limited
Edition Colours)*
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
User Manual | Excel Galaxy II
5
Van Os Medical will not take responsibility for any injuries or property damage, in the unlikely event of
an accident when the recommendations and warnings described in this user manual are not followed.
The Excel Galaxy II is a very safe product when used correctly and if operated incorrectly may cause
injuries or damage.
Protect your scooter by checking it regularly. When any part of your Excel Galaxy II doesn’t function
correctly, a dangerous situation could occur. Therefore, you must keep your scooter in perfect
condition, to ensure safe use. Periodical inspection, a correct adjustment and replacement of broken or
worn parts in quick time will result in use for years without any problems. An authorised Excel dealer,
who will only use Excel replacement parts, will take care of your scooter and make sure you can use
your scooter for years without problems.
To prevent any damage to your property, the scooter or the user of the scooter, you must read the
following warnings. Failure to follow all the instructions in this user manual may result in damage to the
scooter or serious injury.
3.1 Warnings!
• Always operate your scooter with thought, care and safety.
• Do not drive into kerbs.
• It is important that the maximum user weight is not exceeded. The maximum user weight is the
weight of the person including luggage etc.
• Unauthorised modication and or use of parts not supplied by Excel will invalidate the scooter
warranty which may lead to user injury or and damage to the scooter.
• Do not let children play with or on your scooter and allow any children to sit on your lap
• To avoid a tipping hazard, do not make sharp turns at full speed.
• All wheels must be in contact with the oor at all times during use. This will ensure the scooter is
properly balanced.
• Do not use your scooter when it is damaged or has any malfunction.
• Do not attempt to use your scooter on an escalator. Always use an elevator.
• Do not carry passengers under any circumstances.
• Always make sure the scooter is off before mounting or dismantling.
• Do not drive backwards or across on an incline or across an uneven surface.
• Always make sure the seat is locked forward before operating your scooter.
• Always come to a full stop before charging direction from forward to reverse or from reverse to
forward.
• Do not use your scooter if you are under the inuence of alcohol, drugs or medication an offence
under The Road Trafc Act 1998.
• Do not climb ramps or kerbs that exceed your scooters capacity.
• Always approach inclines straight on.
• Always be aware of and careful near mechanical pinch points especially when assembling and
disassembling to your scooter.
3. General Safety
5
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
6
• Never sit on your scooter when it is being transported.
• If you need to transport the scooter by car, you should always do this with the right system.
• Always keep extra care when driving on soft or uneven surfaces such as grass and gravel.
• Always cross streets at intersections and use crosswalks or the most direct route, making sure that
your path is clear and that you are visible to motor trafc.
• Never drive backwards off a kerb.
• Never drive a kerb or step up or down if it is higher than one third of the diameter of the wheels
in cm.
• Do not drive your scooter in icy or salted conditions.
• Always check with your doctor to determine if any of the medications you are taking may affect
your judgment and/or your ability to operate your scooter. Also check with your physician
concerning your physical ability to operate a scooter.
• Do not tow any type of load with the scooter.
• When driving outside, use pavements or bicycle lanes. Never drive in car lanes.
• Do not drive beside a river, port, or lake without a fence or railing.
• If possible, avoid driving in the rain or at night.
• Keep your arms on or inside the armrests and feet on the footplate or footrests at all times.
• Do not attempt to cross over a gap greater than 4”/10 cm.
• Be aware of trafc and other road users when crossing or using roads.
• Never ride on motorways or dual carriageways.
Any changes to the Roadster DX8 Deluxe scooter, which are structural
changes, are always at the expense of the warranty.
Warning
6
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
It is very important that you teach yourself the correct user instructions. Therefore, you need to know
all the components of the scooter as described in this user manual. Always check with an expert about
developing safe methods regarding your physical abilities to use your scooter.
4.1 Before Driving
Please ensure you have familiarised yourself with how to operate this scooter safely before driving.
This scooter may only be driven on pavement in pedestrian areas up to a max speed of up to 4 mph
(6.4 kph). Use the High/Low button on the lower setting to ensure you do not exceed this speed. The
scooter may be driven on single carriage way roads with the button set to high. This will allow speeds
up to 8 mph (12.8 kph).
Before using the scooter in busy or hazardous environments, familiarise yourself with the operation of
the scooter. Practice operating the scooter in a safe open environment.
Practice operating your scooter on the lower speed setting (up to 4 mph) until you are condent that
you can easily operate and control the scooter at the higher speed (up to 8 mph).
4.2 Getting On The Scooter
• Before getting on the scooter make sure it is on a at surface.
• The scooter should always be in the drive gear before getting on the scooter.
• Always check if the scooter is turned off before getting on.
• You can do this by checking the LED lights on the dashboard, these should be off (no light).
• If the scooter is off, you eliminate the chance of accidentally touching the levers, possibly causing
injury to yourself or others. The tiller should always be upright.
• You can rotate the chair 90 degrees with the lever on the bottom right side of the chair. This way
you can easily get on and turn the chair back into driving position. You can also do this with the
armrests raised up.
• Put your foot in the middle of the footrest when getting in the scooter to ensure stability.
• If there is a seatbelt present, attach this before driving. For assuming the correct driving posture
you can adjust the tiller to a desired angle.
• Put the key into the ignition and turn one quarter to the right. The LEDs on the dashboard will
now light up and you will be ready to go.
4. User Instructions
User Manual | Excel Galaxy II
7
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
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T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
• When getting off the scooter you should follow the same steps for getting on in reverse order.
• Put the tiller back into the upright position if not already.
• Make sure the scooter is always off and the key is removed from the ignition when getting off the
scooter.
• You can rotate the chair 90 degrees with the lever on the bottom right side of the chair. This way
you can easily get off and turn the chair back into driving position. You can also do this with the
armrests raised up.
4.4 Whilst Driving
• Do not move any part of your body out of the scooter whilst travelling.
• Ensure your clothing and other garments including accessories do not get tangled or caught on
the scooter handles or in the wheels.
• Plan your journey ahead and ensure you have enough power (miles) to take you to your nal
destination to avoid any unplanned routes which could result in injury to yourself and or damage
to your scooter.
4.4.1 Driving Up Inclines
• When driving up any incline always do so by going in a forwards direction and perpendicular to
the ramp or slope.
• Ensure you keep control when going up the incline by driving at a controlled average speed.
• Always keep the scooter in the drive gear and driving whilst going up an incline.
• In the event you stop on an incline, restart and increase speed slowly (The scooter may roll
backward slightly before continuing forward).
User Manual | Excel Galaxy II
4.3 Getting Off The Scooter
• Do not get on or off the scooter whilst driving or and on an incline.
• Do not carry extra weight that exceeds the maximum user weight as the anti-tip
wheels are designed to keep the centre of gravity on the back of the scooter; as this
may cause unintended damage.
• Do not attempt to drive across a sloping surface greater than 3 degrees, this may
cause the scooter to tip over.
• Do not attempt to drive up an incline greater than 10 degrees.
• Do not go backwards down or up an incline.
Warning
8
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
User Manual | Excel Galaxy II
• When driving down an incline always do so by going in a forwards direction.
• Ensure you keep control when going down the incline by driving at a controlled average speed
and ready to brake if necessary.
• Always keep the scooter in the drive gear and driving whilst going down an incline.
4.4.2 Driving Down Inclines
Warning
• Never go up or down an incline that is covered with snow, ice, leaves,
pebbles/stones, wet grass or recently mowed grass. Avoid any ground that
may be dangerous to drive on.
• In the event your scooter builds momentum faster then you can control when
going down an incline, always slowly release the gas lever. By feeding less
power the scooter will automatically brake and cause the scooter to slow.
4.5 Steering
Tip The most important action on a scooter is steering. For driving comfort
always drive with arms slightly bent and hands on the handlebar.
• Turn scooter speed down to the lower setting.
• Steer in the desired direction.
• Slowly pull the throttle lever.
4.5.1 Steering Backwards
• Turn scooter speed down to the lower setting.
• Observe surroundings and pay attention to behind your scooter using your mirrors.
• Pull the left throttle lever.
• Turn the handlebar to the left to go left.
• Turn the handlebar to the right to go right.
9
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
The fast development of electronics, mostly in the area of communication, has ooded our world
with electromagnetic (radio) waves transmitted by TV, radio, laptops, microwaves and pacemakers.
These electromagnetic waves are invisible and get stronger the closer one gets to a source. If these
electromagnetic waves cause electrical appliances to stop functioning correctly or even completely
stop working, this is called Electromagnetic Interference (EMI) or Radio Frequency Interference
(RFI).
All electrical vehicles, including scooters, are susceptible for Electromagnetic Interference / Radio
Frequency Interference (RFI). This can result in unexpected movements of your scooter. Should
any unintended movements occur, or the brakes don’t work as normal, turn off your scooter
immediately. The FDA has ruled that every scooter should be able to resist EMI / RFI up to a certain
level. The higher the level of interference it can withstand, the better the protection against EMI
/ RFI is. This is measured in volts per meter (V/m). The minimum resistance level against EMI / RFI
should be 20 V/m. This product has been tested and found to have a resistance level of 20 V/m.
User Manual | Excel Galaxy II
4.6 EMI / RFI
• Do not use personal electronic communication devices like a mobile phone, when using your
scooter.
• Be extra careful when in the neighbourhood of radio and TV towers.
• Turn off your scooter when you are standing still for a longer time.
• If unintended movement or brake release occurs, turn off the scooter as soon as it is safe to
do so.
• Report all incidents of unintended movement or brake release to the manufacturer and note
wether there is a radio wave source nearby.
• Be aware that adding accessories or components, modifying the scooter may make it more
susceptible to interference from radio wave sources. (Note: there is no easy way to evaluate
their effect on the overall immunity of the scooter).
4.6.1 EMI / RFI Recommendations
10
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
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User Manual | Excel Galaxy II
Total length 146 cm
Total width 65 cm
Total height 130 cm
Total weight 127 kg
Max User weight 160 kg
Seat width 51 cm
Seat depth 46 cm
Seat height 65 cm (from ground)
Turning radius 161 cm
Ground clearance 13 cm
Max. speed 8 mph
Battery 2 x 12V / 90Ah
Charger 24V / 8Ah
Range 56 km (measured under ideal circumstances)
Available colours Shiraz Red, Gun Metal Grey, Emerald Green, Lightning Blue, Midnight Black,
Dark Storm* and Rapid Ocean* (Limited Edition Colours)*
User Manual | Excel Galaxy II
Below you nd the specications for The Excel Galaxy II.
5. Scooter Specications
11
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
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© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
In this Section the different components of the Excel Galaxy II are described. On the scooter
are a number of components present which are adjustable. If you want to add or remove any
of its components, make any adjustments of replace components, you should always follow the
instructions described in this user manual.
The Excel Galaxy II is equipped with a clear dashboard. The dashboard consists or different
components that all have a different function. Below, several components are explained further:
User Manual | Excel Galaxy II
6. Scooter Components
1
3
4
2
6
Photo 1 Dashboard display
4
12
78
55
910
11
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© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
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User Manual | Excel Galaxy II
User Manual | Excel Galaxy II
1. Speed Dial
With this dial, you can adjust the speed. By turning the dial to the right, the speed will increase and
when turning it to the left, speed is decreased.
2. Horn
By pressing this button, you can sound the horn. When used you will hear a beeping sound used as the
horn.
3. Hazard Lights
4. Control Levers
To ride forwards with you scooter, pull the right lever. Of course riding backwards is also possible
with the Excel Galaxy II. You can do this by pulling the left lever. The Excel Galaxy II is equipped with
automatic brakes. This makes the scooter brake automatically when the gas lever is released.
5. Indicators
When you want take a right or left turn, you should always indicate that you are going to change
direction. This way, other trafc members know you are about to change direction. To use the
indicators, press the left or right button, depending on what direction you are going to turn.
6. Battery Indicator
The battery indicator shows the level of power in the battery. Green means the battery is fully charged
and red means the power is running low and it is time to charge the battery.
Please Note: It is important to avoid completely running out of power. By recharging the battery when
it hits 20 percent, you can extend the battery life.
7. Lighting
This button turns on the lights of your scooter. The most important purpose of the lights is to be seen
by other trafc members, preventing dangerous situations. By pressing the button again, the lights go
off.
8. Half Speed Button
This is the green button located on the top right side of the tiller dashboard. By pressing the half
speed button, the speed of your scooter will be halved immediately. This button is very useful when
riding the scooter indoors. With this button you are in better control of your driving.
9. Tiller Adjustment Lever
This lever is used to adjust and set the tiller angle.
10. Handbrake Lever
This lever is the brake, squeeze this gently to slow down the scooter or to bring the scooter to a
standstill.
6.1 Dashboard Specications
13
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
The Excel Galaxy II tiller can be adjusted in angle very easily. By adjusting the tiller to the desired
angle, your riding comfort will be increased. You can adjust the tiller angle by following the steps
below;
• Photo 2 shows the tiller in a upright position.
• On the tiller you will nd a black lever on the left located underneath the left wing mirror (see
photo 1). By squeezing this lever, you can pull the tiller either towards yourself or away from
yourself to adjust the tiller angle (see photo 3).
• Once the desired position has been achieved, release the lever to set the adjustment.
• To put the tiller back into its most upright position, squeeze the lever and push the tiller
forwards away from yourself and release the lever to set this adjustment. You should always
put the tiller back in the upright position before getting off the scooter (see photo 2).
6.2 Tiller
User Manual | Excel Galaxy II
Photo 2 Upright tiller position Photo 3 Angled tiller position
14
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
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User Manual | Excel Galaxy II
User Manual | Excel Galaxy II
The Excel Galaxy II comes standard with theft prevention, by means of an ignition key.
The ignition is located under the dashboard on the tiller.
The key should always be in the ignition when you use your scooter. To turn on the scooter, turn the
key clockwise and turn the key counter-clockwise to turn off the scooter.
6.3. Ignition
The Excel Galaxy II is equipped with height and width adjustable ip-back removable armrests. To ip
the armrests up, simply pull the armrests upwards. This makes getting on and off your scooter easier to
do.
6.4. Armrests
Photo 4 Down armrest
15
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
Not only can the armrests of the Excel Galaxy II be ipped up, they can also be adjusted in height. To
adjust the height of the armrests, unscrew the star knob on the back of each armrest (see photo 5) until
the arms have loosened. Then pull or push each arm up or down to adjust the armrest height. When
the desired armrest height has been achieved, re-screw the star knobs until the armrests are xed in
position.
6.4.1 Armrest Height Adjustment
16
Photo 5 Armrest height adjustment
The Excel Galaxy II armrests can also be adjusted in width. To adjust the width of the armrests, unscrew
the star knob under each armrest until the arms have loosened (see photo 6). Then pull or push each
armrest out or in to adjust the armrest width. The armrests should slide outwards, widening the gap
between the armrest and chair seat (see photo 7). When the desired armrest width has been achieved,
rescrew the star knobs until the armrests are xed in position.
The armrests can also be removed completely. To remove the armrests, after loosening the star knob,
slide out the armrests all the way.
6.4.2 Armrest Width Adjustment
Photo 6 Width adjustment
Star knob
Photo 7 Width adjustment
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
The Excel Galaxy II is tted with a height adjustable, 360 degree rotatable Captain seat chair with
adjustable headrest. Additionally, the backrest can be folded forward and adjusted in angle. The
360 degree rotatable chair makes getting in and out of the scooter easier. Located underneath
the right side of the seat is a lever that allows the seat to rotate in 45 degrees. By pulling the lever
upward, the mechanism unlocks and the chair can be rotated. By releasing the lever, the chair locks
into position.
You can also move the seat of the Excel Galaxy II backwards and forwards. You can do this using the
other lever located underneath the right side of the seat. Pull this lever towards yourself and slide
the chair backwards or forwards. When the desired position has been achieved, let go of the lever
to set this adjustment.
The backrest of the seat can be adjusted in angle. On the right side of the chair, between the seat
and the armrest, is a lever. To adjust the angle of the backrest, pull this lever towards yourself. You
can now adjust the angle of the backrest. When the desired backrest angle has been achieved, let
go of the lever.
It is possible to adjust the height of your Captain seat chair however you should never do this
yourself and always contact your local Excel dealer, to do carry out this adjustment for you.
6.5 Seat
User Manual | Excel Galaxy II
Photo 9 Side seat position Photo 10 Angled seat position Photo 11 Rotated seat position
17
Photo 8 Seat adjustment levers
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
The Excel Galaxy II has two settings, namely the drive setting and freewheel setting (see photos 12 and
13). The scooter should always be in drive when you want to use it. The freewheel setting allows you to
move the scooter without turning it on. When the scooter is put in freewheel mode, it can be pushed
without the motor giving resistance.
6.6 Freewheel
Never put the scooter in freewheel setting when it is on an incline. This
way you prevent the scooter from rolling downwards unexpectedly.
Warning
The frame of the Excel Galaxy II is tted with impact resistant covers and bumpers on the front and
back. The advantage of the impact resistant covers is that these do not damage or break as soon as
you hit something with your scooter.
6.7 Frame
Photo 12 Drive position Photo 13 Freewheel position
18
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
The Excel Galaxy II is equipped with two closed, maintenance free batteries. Van Os Medical
recommends to charge the batteries fully before rst use. We advise you to charge them for at
least 12 continuous hours. The charger port is located on the tiller (see photo 14). The batteries of
the Excel Galaxy II can not be removed for the purpose of charging.
6.8 Battery
To increase battery life, you should charge the batteries as follows;
• Turn off the scooter.
• Flip the charging port cover up and plug the charger into the the port on the side of the tiller.
• Plug the charger into the power outlet.
• Do not turn on the charger before all plugs are plugged in correctly.
• The LED light of the battery charger will be a amber colour during charging.
• When the batteries are fully charged, the LED light will turn green.
6.8.1 Charging Batteries
The Excel Galaxy II has four air tyres and two anti-tip wheels as standard.
6.9 Wheels
Photo 14 Charging port
Tip
• If you do not use the scooter for longer than a week you should
always disconnect the battery pack after fully charging, to avoid
unnecessary battery drainage.
• When the scooter is not used, keep the batteries in a frost free
environment of at least +6 degrees Celsius.
User Manual | Excel Galaxy II
19
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
20
The Excel Galaxy II is tted with anti-tip wheels. The anti-tip wheels are attached to the back of the
scooter. The wheels will roll and move when riding over obstacles and provide additional safety.
6.9.1 Anti-tip Wheels
Your Excel Galaxy II scooter needs periodical maintenance. This is necessary for long and optimum
comfort for the user of the scooter. A badly maintained scooter will create technical problems, make
it harder to steer and will not be covered by the warranty. Preventative maintenance is very important.
We advise your scooter is checked by a qualied Van Os Medical dealer at least once a year. This
dealer will replace where necessary only Excel parts. These annual inspections will make sure your
scooter will function correctly for years.
There are a lot of things you can do yourself to keep your scooter in optimum condition. If you
regularly check the scooter and perform (small) maintenance tasks, this will extend the lifetime of your
scooter and increase the ease of use. In the following paragraphs these steps maintenance are further
described.
7. Maintenance
You need to check the tyres of the scooter regularly, because the tyres will wear out. If the wear is at
an advanced stage, then you should replace the tyres.
7.1 Tyres
Air tyres should be checked weekly for correct tyre pressure. You will nd the recommended tyre
pressure on the rear wheels and, you can check it with a standard car or bicycle tyre pressure gauge.
If the tyres of the scooter do not have the correct pressure it will lean to the side where the lower
pressure is. It will also affect the ride and it will mean you have to exert more effort to move the
scooter. We recommend a tyre pressure of 30-35 psi.
Clean the tyres with car shampoo and a moist cloth. Do not use solvents on the tyres. These can
damage or soften the tyres material.
7.1.1 Air Tyres
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
The Excel Galaxy II is compatible his scooter is equipped with four polyurethane tyres. Polyurethane
(PU) tyres are leak-proof tyres. These are increasingly being used on scooters as standard. An
advantage of PU tyres is that they do not need not be pumped up and can not be punctured.
PU tyres should also be checked as a precautionary measure, although they are maintenance free and
require no regular maintence it is important to check they are in good condition to ensure they are safe
to use.
Clean PU tyres with car shampoo and a moist cloth. Do not use solvents on the tyres. These can
damage or soften the tyres material.
7.1.2 PU Tyres
21
User Manual | Excel Galaxy II
Taking good care of the bodywork is very important, because well maintained bodywork also protects
the mechanical parts or your scooter. The main reason for taking care of the bodywork is to prevent it
from rusting. To care for your bodywork, check the following aspects;
• Washing your scooter is useful for preventing dirt to stick to the material and eat away at it.
• Van Os Medical reccommends you to wash your scooter weekly.
• Keep the bodywork of your scooter clean with car shampoo and a moist cloth. Do not hose down
your scooter! You can dry the bodywork using a soft cloth.
• Use cold water and a mild soap to remove grease and dirt.
7.2 Bodywork
To maximise the lifetime of your product, we recommend you get your scooter checked at least once
a year, by an authorised Van Os Medical Dealer. The form on page 21 can be used for this check. It is
important to continue the maintenance of your product, especially if you use your product regularly as
this is more likely to cause wear and tear; which is not covered under warranty.
8. Service Checklist
Tip Maintenance is not covered under warranty. Your dealer may deviate
from the maintenance interval.
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
22
User Manual | Excel Galaxy II
8.1 Service Checklist Form
Year
2 3 4 5
1 Year 2 3 4 5
1
Service Dates
Controller
On/Off Switch
Control Lever
Braking
Recharge Point
Batteries
Levels
Connections
Discharge Test
Wheels and Tyres
Wear
Pressure
Bearings
Wheel Nuts
Motors
Wiring
Noise
Connections
Brake
Brushes
Chassis
Condition
Steering
Electrics
Connections Conditions
Lights
Test Run
Forward
Reverse
Emergency Stop
Left Turn
Right Turn
Slope Test
Upholstery
Seat
Back
Armrests
Over Obstacles
Checked By
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
User Manual | Excel Galaxy II
It is possible that some problems may occur during the use of your Excel Galaxy II. Please see below
for possible error codes. If you experience problems you can not nd in this form, we advise you to
contact an ofcial Van Os Medical dealer.
1. Low Battery
The batteries need to be charged. This error code may appear as a spanner icon to indicate this.
2. Battery Voltage Too Low
Indicates that the battery voltage is too low or one or both of the batteries may be defect. Charge
the batteries. If the fault still occurs after charging, it is possible that the charger is defect.
3. Contact Authorised Dealer
4. Overheated Motor
Indicates that the motor is overloaded or overheated. Turn the scooter power off and allow the
scooter to rest for 10 minutes.
5. Brake
Indicates a brake or brake wiring problem. The freewheel lever may be in the disengaged position.
Make certain that the freewheel lever is in the engaged position. Turn the key switch to the off
position to stop the ash code. Set the freewheel lever to the engaged position. Turn the key back to
the on position. If the above remedies do not solve the problem, contact your authorised dealer.
6. Throttle
Indicates that the throttle control lever was not in the neutral position when the key switch was
turned to the on position. Turn the key switch to the off position. Make certain that the throttle
control lever is in the neutral position. Turn the key switch to the on position.
7. Speed Potentiometer
Indicates a problem with the throttle control lever or the speed potentiometer. Make certain that
all electrical connections are rmly and correctly joined. If the problem is not solved contact your
authorised dealer.
8. Motor Voltage
Indicates a motor voltage problem.
9. Internal Errors
Indicates other internal errors or faults. Contact a authorised dealer.
8.2 Error codes
23
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
On your scooter is a factory warranty label. It could also be possible that your dealer offers an
additional warranty. However, in this user manual we are assuming the only warranty is the one given
by Van Os Medical.
This warranty is only granted to you as the consumer. It is not intended to be used commercially (hire
or institutional use). The warranty is limited to defects to materials and possible hidden shortages.
Van Os Medical guarantees the following components on your Excel Galaxy II scooter.
• Warranty period on chassis; 10 years;
• Warranty period on battery and charger; 6 months;
• Warranty period on all other items; 12 months (excluding general wear and tear and
consumables).
9. Warranty Application
The warranty period starts upon the date of purchase of your scooter . If within the warranty period,
your scooter develops a defect, it will be repaired or replaced. However you do need to provide to
Van Os Medical a complete warranty registration form or a copy of the bill with date of purchase.
Without a warranty registration form or a proof of the purchase, the warranty will start at the date
when you purchased the chair from the dealer.
Repairs and replacements must be tted by an authorised Van Os Medical service agent. To qualify
for the warranty, your scooter must have an up to date service schedule. Furthermore, if a problem
occurs, you need to inform the Van Os Medical service agent immediately.
When parts of the scooter fail within the warranty period of purchasing, the part or parts will be
repaired or replaced free of charge, if the problem is a manufactory or material error and only if the
scooter is with its original owner, our warranties are non-transferable between shops or persons.
This warranty does not include any labour charges incurred by replacements. Replaced or repaired
parts fall under the same warranty conditions as the original scooter . Worn parts are not guaranteed,
unless these parts are worn as a direct result of an original manufacturer defect. These parts are for
example upholstery, tyres, inner tubes and similar kinds of parts. The warranty conditions above
describe all scooter parts, and are applied for the models bought at the normal price.
9.1 Warranty Conditions
24
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
Under normal circumstances no responsibility is accepted when the scooter needs replacement or
repairs as a direct result from:
• Not maintaining the scooter and parts according to the recommendations of the manufacturer, or
not using the specic original parts.
• Damaging the scooter or parts by inattentive use, accident or wrong use.
• Adjusting the scooter or parts, different from the specications of the manufacturer, or
reparations done before the service agent is warned.
• If the product is not equipped with an original factory frame number and identication label as
described in the manual (see section 2, page 3).
The scooter which is described and shown in this user manual can differ from your own model in
details. However, all instructions are relevant, independent of slightly different details. We reserve the
right to change the product in this user manual without further notice. All drawings, measures and
capacities showed in this manual, are approximations and may be slightly different to your scooters
specications.
For warranty service, contact your authorised dealer from where you bought your scooter. In the event
they are unable to help or satised, Van Os Medical welcomes you to contact us in writing.
Van Os Medical UK Limited cannot be liable for any consequent or individual
damage whatsoever. While this manual is created with care, it is not exclusive. If
your scooter does not comply with the rules contained in this user manual, you
should always go to an authorised Van Os Medical dealer or the dealer who sold you
the product to discuss the problem. The warranty is only valid during the indicated
period. If adjustments are made to the Travelux Tiempo scooter, which have
structural impact on the product, the warranty will become void.
Warning
User Manual | Excel Galaxy II
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn in Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
25
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
User Manual | Excel Galaxy II
© 2019 Excel, part of Van Os Medical Ltd. | Excel House | Ashbrooke Park | Lincoln Way | Sherburn in Elmet | North Yorkshire | LS25 6PJ
T: +44 (0) 1977 681 400 | E: sales@vanosmedical.com | W: www.vanosmedical.co.uk
Van Os Medical UK Ltd | Excel House | Ashbrooke Park
Sherburn-in-Elmet | North Yorkshire | LS25 6PJ
T : 01977 681 400 E : sales@vanosmedical.com
www.vanosmedical.co.uk
… 10 …

Hulp nodig? Stel uw vraag in het forum

Spelregels
1

Forum

Excel-Galaxy-II

  • storing display 6 met een sleutel wat betekend dat Gesteld op 13-2-2025 om 15:55

    Reageer op deze vraag Misbruik melden

  • scootmobiel blijft op het schildpadje staan en 1 keer op schildpad drukken heeft geen zin en werkt dus niet.
    krijg het niet uit.
    iemand een idee Gesteld op 10-10-2024 om 12:18

    Reageer op deze vraag Misbruik melden

  • Ik heb de excel Galaxy plus 4 evo
    En zou graag het geluid van de richting aanwijzer aanpassen of zelfs uit hebben
    Kan iemand mij daarmee helpen Gesteld op 4-9-2024 om 16:23

    Reageer op deze vraag Misbruik melden

  • Mijn galaxy 2 geeft nadat de accu's zijn los gekoppeld zijn geweest in de display sleutel 5 melding en wilt hij niet meer rijden.
    Gesteld op 19-8-2024 om 11:12

    Reageer op deze vraag Misbruik melden

  • Ik heb de excel galaxy 2 evo.
    Hoe kan ik de stoel verwijderen om bij de accu’s te komen
    Dank René Gesteld op 3-8-2024 om 13:43

    Reageer op deze vraag Misbruik melden

  • Beste mensen ik sta weer stil… galaxy 2 code display 6 met sleutel… hij doet helemaal niets meer en ook zakt de stuur kolom naar beneden… wie helpt me want ik sta met pech Gesteld op 1-8-2024 om 13:20

    Reageer op deze vraag Misbruik melden
6
12

  • Bedankt voor de tip !!!!! Geantwoord op 5-4-2024 om 14:30

    Waardeer dit antwoord Misbruik melden

  • Hello my school mobile is always smart with a turtle what's mean Gesteld op 7-2-2023 om 19:53

    Reageer op deze vraag Misbruik melden

  • de klok instellen van mijn galaxy 2 hoe doe ik dit

    Gesteld op 21-12-2022 om 19:47

    Reageer op deze vraag Misbruik melden

  • Klik op deze LINK Geantwoord op 26-4-2024 om 11:14

    Waardeer dit antwoord (24) Misbruik melden

  • hoe stel ik de klok (display) in op de Galaxy 2 pro Gesteld op 25-4-2022 om 14:04

    Reageer op deze vraag Misbruik melden

    • Dit antwoord verderop gevonden:

      Weergave instellingen dashboard wijzigen
      Om weergave instellingen van uw digitale dashboard te wijzigen, volgt u de volgende stappen;
      • Zet het contact uit;
      • Druk tegelijk de verlichtingsknop en de schildpadknop in en houd deze ingedrukt terwijl u nu het
      contact aanzet;
      EXCEL GALAXY II | Foto 1
      • De AM/PM letters zullen nu knipperen om aan te tonen dat u deze instelling kunt veranderen. U kunt nu de twee knoppen loslaten;
      • Gebruik te richtingaanwijzer knoppen om te kiezen tussen AM of PM en bevestig uw keuze met de gevarenlichten knop Geantwoord op 18-5-2022 om 21:57

      Waardeer dit antwoord (6) Misbruik melden

  • goedemorgen,
    heb een vraag over excel galaxy 2.
    kon eerder wel 20 km rijden, maar red nu 5 nog niet.
    de koolborstels heb ik vervangen , weet niet wat er nog meer mis kan wezen.
    accu,s hebben een vermogen van zo een 16 volt. dus lijken me ook oke.
    zie geen knipperende lampjes ofzo op display als op contact zet.
    wie kan mij verder helpen????
    mvg gerwin Gesteld op 11-3-2022 om 07:25

    Reageer op deze vraag Misbruik melden

    • Uw accu heeft een SPANNING van 16 volt ( dit is geen vermogen), Elke accu is een samenstelling van een stroombron + een interne weerstand, Bij een nieuwe accu is de interne weerstand zeer laag doch deze verhoogd naarmate het gebruik. Ook bij een versleten accu zal de spanning 16 volt bedragen.
      Rijd eens binnen bij een batterijwinkel, garage, heel eenvoudig kan deze de staat van de accu nameten = interne weerstand, Hierna weet U of hij aan vervanging toe is. Geantwoord op 11-3-2022 om 08:45

      Waardeer dit antwoord (1) Misbruik melden

  • Als de scootmobiel niet meer wil rijden met melding 6? Gesteld op 2-3-2022 om 14:52

    Reageer op deze vraag Misbruik melden

  • Waar vind ik het identificatie plaatje? En hoe kom ik daar bij? Gesteld op 31-10-2021 om 10:43

    Reageer op deze vraag Misbruik melden
18
24

  • waar zit aan de achterkant de plek waar de accukabel oetvworden aangesloten
    Gesteld op 26-4-2021 om 14:24

    Reageer op deze vraag Misbruik melden

  • Bij aansluiting, met de lader word elke mogelijkheid om te rijden uitgeschakeld. ( Beveiliging ) Aldus zou ik het gevaarlijk vinden een extra laadpunt bij te plaatsen aan de achterzijde. Geantwoord op 26-4-2021 om 17:21

    Waardeer dit antwoord (1) Misbruik melden

  • Hoe kan ik als leverancier de galaxy 2 programmeren met de laptop Gesteld op 8-3-2021 om 12:27

    Reageer op deze vraag Misbruik melden

  • Míjn tijd loopt niet op tijd wie kan mij daarbij helpen? Gesteld op 6-2-2021 om 21:00

    Reageer op deze vraag Misbruik melden

    • Weergave instellingen dashboard wijzigen
      Om weergave instellingen van uw digitale dashboard te wijzigen, volgt u de volgende stappen;
      • Zet het contact uit;
      • Druk tegelijk de verlichtingsknop en de schildpadknop in en houd deze ingedrukt terwijl u nu het
      contact aanzet;
      EXCEL GALAXY II | Foto 1
      • De AM/PM letters zullen nu knipperen om aan te tonen dat u deze instelling kunt veranderen. U kunt nu de twee knoppen loslaten;
      • Gebruik te richtingaanwijzer knoppen om te kiezen tussen AM of PM en bevestig uw keuze met de gevarenlichten knop Geantwoord op 6-2-2021 om 22:25

      Waardeer dit antwoord (16) Misbruik melden

  • Is niet mogelijk vanwege het ontbreken van ( tip ) toetsen. Een grandioze misser van de fabrikant. Geantwoord op 8-2-2021 om 16:44

    Waardeer dit antwoord (2) Misbruik melden

  • Jammer dat het niet lukt. Ik kampte met het zelfde probleem en kreeg deze uitleg. Op de display kun je weinig doen, maar met de knoppen voor richtingaanwijzer, alarm enz. is dit wel mogelijk. Ik heb deze nieuwe scootmobiel vanaf december 2020, een nieuwe versie. Geantwoord op 8-2-2021 om 17:48

    Waardeer dit antwoord (1) Misbruik melden

  • Hoe moet ik de zomertijd verzetten op het desbord?
    Gesteld op 28-12-2020 om 10:30

    Reageer op deze vraag Misbruik melden

  • hoe kan ik na de zomer/winter overgang op het digitale dahsbord van mijn galaxy 2 weer de juiste tijd instellen? Gesteld op 12-11-2020 om 15:09

    Reageer op deze vraag Misbruik melden

  • moet ik mijn dashbord op am of pm instellen om te rijden Gesteld op 2-11-2020 om 14:10

    Reageer op deze vraag Misbruik melden
30

  • storing display 5 met een sleutel wat betekend dat Gesteld op 10-7-2020 om 15:22

    Reageer op deze vraag Misbruik melden

  • 1 Accu dient opgeladen te worden
    2 Accu voltage is te laag
    3 Accu voltage is te hoog
    4 Stroombegrenzing time-out/ Controller overhit
    5 Rem defect
    6 Gashendel niet in de neutrale positie bij opstarten
    7 Snelheidspotmeter defect
    8 Motor voltage fout
    9 Overige interne fout
    Het is belangrijk dat u bij geval van foutmelding overleg pleegt met uw dealer. Geantwoord op 10-7-2020 om 16:14

    Waardeer dit antwoord (27) Misbruik melden

  • Vaak betekend dit dat de vrijloop geactiveerd is. Dit merk je doordat er eerst geen melding is in het scherm en na gashendel gebruik de melding zichtbaar wordt.
    Wat te doen:

    Stap 1. Schakel de scootmobiel weer uit.
    Stap 2. De gele hendel rechtsachter boven het wiel naar andere kant verzetten.
    Stap 3. Schakel scootmobiel weer in en wacht 5 tot 10 sec. Daarna gashendel gebruiken en ervaren of het geholpen heeft. Herhaal zo nodig nogmaals. Helpt dit niet?Raadpleeg dan een dealer voor service. Dan is er een werkelijk defect in de rem. Geantwoord op 21-6-2023 om 11:08

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  • Zit er geen geluid bij het knipperlicht als je de bocht omgaat Gesteld op 19-5-2020 om 14:53

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  • ik heb een galaxy 2 elite , al een wat oudere . nu heb ik twee accus gezet met 45 am , maar hij doet het niet. de verlichting wel maar rijden helemaalniets meer. wat kan dat zijn.bvd Gesteld op 14-12-2019 om 10:02

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    • Elke accu geeft spanning maar heeft ook een inwendige weerstand, bij weinig verbruik B.V. lampen telt men de weerstanden samen inwendige weerstand + weerstand lampen ( welke hoog is) de spanning zakt wel doch de lampen blijven branden, indien men de motor gebruikt ( met een kleinere weerstand dan de lampen, neemt de inwendige weerstand van het accu alle stroom op, en de rest spanning te weinig om de motor te laten draaien. ( eventueel meet de spanning op het accu, valt deze weg bij gebruik motor moet je de accu vervangen, { indien laad installatie in orde}) Geantwoord op 14-12-2019 om 15:46

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  • hoe zet ik de accuoplader aan van de Excel Galaxy II Gesteld op 21-8-2019 om 13:06

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    • Eerst de 3punt stekker in de scootmobiel steken, een plat vlakje aan de bovenkant, hierna de stekker in de elektrische stekkerdoos steken, een roodlampje gaat branden als het groen wordt zijn de batterijen opgeladen, eerst de stekker uit de stroom trekken dan de lader van loskoppelen van de scootmobiel, afdek plaatje terug over aansluiting draaien. Geantwoord op 21-8-2019 om 16:15

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  • Bij mij brand links een groen lampje en rechts een soort van geel lampje. wat ook vreemd is dat de oplader niet warm wordt. Geantwoord op 21-8-2019 om 17:57

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  • hoe schakel ik het geluid van de knipper lichten en het achteruit rijden UT die maken veel te veel kabaal. Gesteld op 2-3-2019 om 12:43

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    • De boven kant losmaken en dan zitten daar draadjes die je los kunt maken. Alleen doet dan de toeter het helemaal niet meer maar je bent wel van de achteruit rijd toeter af Geantwoord op 17-7-2020 om 17:42

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  • Ik heb een scootmobiel Galaxy 2. Regelmatig valt de stroom uit. Monteur geraadpleegd en deze dacht dat het aan een zekering lag. Zekering vernieuwd probleem hetzelfde. Wie weet raad ?
    Gesteld op 15-9-2016 om 11:26

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36

  • Het contact ( sleutel) uitschakelen, even wachten, contact maken na 3 sec wachten kunt U verder rijden, ( dan is het systeem gereset. ) Kan gebeuren bij te snel willen vertrekken of uw contact te lang laten opstaan zonder iets te doen. Geantwoord op 2-3-2019 om 14:23

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