General
In case of faults phone the service
department. See the guarantee certificate or
consult the internet site www.hps.nl.
If you notice a crack on the cooking
surface (no matter how little), switch
off the appliance immediately. Remove the
plug from the socket or set the switch of the
power supply cable (in the case of a fixed
connection) to zero or turn off the fuse
switch(es) in the meter cupboard.
Phone the service department.
This appliance should only be connected up
by a registered electrical installer!
The electrical connection must comply with
national and local regulations.
Damage caused by incorrect connection,
incorrect use or incorrect building in is not
covered by the guarantee.
96
97
FAULTS
Table
If the appliance does not work properly, this does not always mean that it is defective. Try to
deal with the problem yourself first by checking the points mentioned below:
You have observed the following: Possible causes: Solutions:
The display lights up. Normal operation. Do nothing, the display disappears
after 30 seconds.
Only works on one side.
The fuse in the meter cupboard is
defective.
Continuous beep.
The appliance is incorrectly
connected.
Check the electrical connection.
See electrical connection (page
100).
When first used a strange smell
comes from the hob.
New appliance. Warm a pan full of water for 30
minutes on each zone.
The hob does not work and the
displays on the operating panel
remain out.
The appliance is receiving no
power. Defective power supply or
incorrect connection.
Check the fuses and the electrical
master switch.
The hob does not work and an error
code F1, F2, F3 or F4 is displayed.
The electrical circuit works poorly. Contact the Service Department.
The hob does not work, the
information or is
displayed.
The hob is locked. See chapter on use of child
protection.
The hob switches off during use, 4
dashes are displayed.
Something has boiled over or there
is an object on the operating panel.
Clean the hob or remove the object
and then continue cooking.
A series of small or F0 is
displayed.
The electronic circuits are warm. See chapter on installation.
Error code F0 Pan is boiled dry or to hot. Let appliance cool down or continu
cooking on a lower setting.
After switching on a cooking zone,
the operating panel display
continues to flicker.
The pan you are using is not
suitable for induction cooking or
has a diameter of less than 12 cm
(10 cm for the 16 cm cooking zone).
See chapter on pans for induction
cooking.
Error code F5 or F6 Appliance overheated due to
insufficient ventilation.
Check the building-in situation or
contact the Service Department.
The pans are noisy during cooking.
Your cooking pan makes a ticking
sound during cooking.
Normal for certain types of pan. It is
caused by the energy being
transmitted from the hob to the pan
Do nothing. There is no danger for
the hob or for your pan.
The ventilator continues to work for
several minutes after the hob has
been switched off.
The electronics are cooling off.
Normal operation.
Nothing.
