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User's Guide
NPD5016-00 EN
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
e
information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use
of this information as applied to other printers.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2013 Seiko Epson Corporation. All rights reserved.
e
contents of this manual and the
specications
of this product are subject to change without notice.
User's Guide
Copyright
2
Coronet is a registered trademark of Ludlow Type Foundry.
Eurostile is a trademark of Nebiolo.
Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark
Oce and may be registered in certain jurisdictions.
Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark
Oce
and may be
registered in certain jurisdictions.
PCL is the registered trademark of Hewlett-Packard Company.
Adobe, Adobe Reader, PostScript3, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated,
which may be registered in certain jurisdictions.
Getopt
Copyright © 1987, 1993, 1994 e Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms, with or without modication, are permitted provided that
the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following
disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
4. Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this soware without specic prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
Arcfour
is code illustrates a sample implementation of the Arcfour algorithm.
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modication, are permitted provided that
this copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
User's Guide
Trademarks
4
microSDHC Logo is a trademark of SD-3C, LLC.
Note: microSDHC is built into the product and cannot be removed.
General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
5
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals..................10
Marks and Symbols........................10
Descriptions Used in this Manual..............11
Operating System References.................11
Important Instructions
Safety Instructions.........................12
Printer Advisories and Warnings.............. 13
Advisories and Warnings for Setting Up/
Using the Printer........................13
Advisories and Warnings for Using the
Printer with a Wireless Connection...........14
Advisories and Warnings for Using the
Touchscreen........................... 14
Advisories and Warnings for Using the
Optional Cabinet........................14
Protecting Your Personal Information...........15
Administrator Settings
Locking the Printer Settings Using an
Administrator's Password....................16
Unlocking the Printer Settings................16
User Feature Restrictions....................16
Printer Basics
Part Names and Functions...................18
Control Panel............................ 22
Buttons and Lights.......................22
Icons Displayed on the LCD Screen...........22
Icons Displayed on the Soware Keyboard of
the LCD Screen.........................24
Menu Options............................24
Copy Mode............................24
Scan Mode.............................26
Fax Mode............................. 28
Memory Device Mode....................29
Setup Mode............................30
Contacts Mode......................... 40
Presets Mode...........................41
Status Menu............................41
Loading Paper
Paper Handling Precautions..................42
Available Paper and Capacities................42
List of Paper Types.......................45
Loading Paper in the Paper Cassette............46
Loading Paper in the Rear Paper Feed...........48
Loading Paper in the Front Paper Feed Slot. . . . . . . 50
Loading Envelopes and Precautions............ 51
Setting the Paper Size and Paper Type for Each
Paper Source.............................52
Placing Originals
Available Originals for the ADF............... 53
Placing Originals on the ADF.................53
Placing Originals on the Scanner Glass. . . . . . . . . . 55
Managing Contacts
Registering Contacts....................... 57
Registering Grouped Contacts................ 57
Registration and Backup of Contacts Using a
Computer...............................58
Printing
Printing from the Control Panel...............59
Printing from a Computer................... 59
Authenticating Users in the Printer Driver
when User Feature Restriction Is Enabled (for
Windows Only).........................60
Printing Basics - Windows.................60
Printing Basics - Mac OS X.................62
Printing on 2-Sides.......................63
Printing Several Pages on One Sheet..........66
Printing to Fit the Paper Size................67
Printing Multiple Files Together (for
Windows Only).........................68
Enlarged Printing and Making Posters (for
Windows Only).........................69
Printing on Envelopes.................... 75
Printing Using Advanced Features........... 76
Printing Using a PostScript Printer Driver........78
Printing Using a PostScript Printer Driver -
Windows..............................78
User's Guide
Contents
6
Printing Using a PostScript Printer Driver -
Mac OS X.............................80
Setting Items for the PostScript Printer Driver. . . 83
Printing Using the Epson Universal P6 Printer
Driver (for Windows Only)...................83
Smart Devices Printing......................84
Canceling Printing.........................84
Canceling Printing - Printer Button...........84
Canceling Printing - Status Menu............84
Canceling Printing - Windows.............. 85
Canceling Printing - Mac OS X..............85
Copying
Scanning
Scanning Using the Control Panel..............87
Scanning to an Email.....................87
Scanning to a Network Folder or FTP Server. . . . 88
Scanning to a Memory Device.............. 88
Scanning to the Cloud....................89
Scanning Using Document Capture Pro (for
Windows Only).........................89
Scanning to a Computer (WSD).............90
Scanning from a Computer...................90
Authenticating Users when Using Access
Control in EPSON Scan (for Windows Only). . . .90
Scanning in Oce Mode.................. 91
Scanning in Professional Mode..............92
Smart Devices Scanning.....................94
Faxing
Setting Up a Fax...........................95
Connecting to a Phone Line................95
Making Basic Fax Settings................. 99
Sending Faxes...........................101
Basic Fax Sending Operations..............101
Various Ways of Sending Faxes.............103
Receiving Faxes..........................107
Setting Receiving Mode..................107
Various Ways of Receiving Faxes............108
Making Output Settings for Received Faxes. . . . 109
Using Other Faxing Features.................111
Printing Fax Report and List...............111
Setting Security for Faxing................112
Checking Fax Jobs......................112
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Ink Cartridges and
the Maintenance Box......................114
Checking the Status of the Ink Cartridges and
the Maintenance Box - Control Panel........ 114
Checking the Status of the Ink Cartridges and
the Maintenance Box - Windows............114
Checking the Status of the Ink Cartridges and
the Maintenance Box - Mac OS X...........114
Ink Cartridge Codes.......................115
Ink Cartridge Handling Precautions...........115
Replacing Ink Cartridges................... 116
Maintenance Box Code.....................118
Maintenance Box Handling Precautions........ 118
Replacing a Maintenance Box................118
Maintenance Rollers Codes..................120
Replacing Maintenance Rollers in Paper
Cassette 1.............................. 120
Replacing Maintenance Rollers in Paper
Cassette 2 to 4...........................124
Temporarily Printing with Black Ink...........127
Temporarily Printing with Black Ink - Windows 128
Temporarily Printing with Black Ink -
Mac OS X............................ 129
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)................... 130
Improving Print and Scan Quality
Checking and Cleaning the Print Head.........131
Checking and Cleaning the Print Head -
Control Panel..........................131
Checking and Cleaning the Print Head -
Windows.............................132
Checking and Cleaning the Print Head -
Mac OS X............................ 132
Aligning the Print Head....................132
Aligning the Print Head - Control Panel. . . . . . 133
Aligning the Print Head - Windows..........133
Aligning the Print Head - Mac OS X.........134
Cleaning the Paper Path....................134
Cleaning the ADF........................ 135
Cleaning the Scanner Glass..................137
Applications and Network Service
Information
Epson Connect Service.....................138
User's Guide
Contents
7
Web Cong.............................138
Necessary Applications.....................138
Windows Printer Driver..................138
Mac OS X Printer Driver................. 140
EPSON Scan (Scanner Driver).............142
Document Capture Pro (for Windows Only). . . 142
PC-FAX Driver (Fax Driver)...............143
FAX Utility........................... 143
E-Web Print (for Windows Only)........... 143
EPSON Soware Updater.................144
EpsonNet Cong.......................144
Uninstalling Applications...................144
Uninstalling Applications - Windows.........144
Uninstalling Applications - Mac OS X........145
Installing Applications.....................146
Installing a PostScript Printer Driver.........146
Installing the Epson Universal P6 Printer
Driver (for Windows Only)................149
Updating Applications and Firmware..........150
Solving Problems
Checking the Printer Status..................151
Checking Messages on the LCD Screen. . . . . . . 151
Error Code on the Status Menu.............152
Checking the Printer Status - Windows.......157
Checking Printer Status - Mac OS X.........157
Removing Jammed Paper...................157
Removing Jammed Paper from the Front
Cover (A)............................ 158
Removing Jammed Paper from the Rear
Paper Feed (B1). . . . . . . . . . . . . . . . . . . . . . . . 159
Removing Jammed Paper from the Front
Paper Feed Slot (B2). . . . . . . . . . . . . . . . . . . . . 159
Removing Jammed Paper from the Paper
Cassette (C1/C2/C3/C4)..................160
Removing Jammed Paper from Rear Cover 1
(D1) and Rear Cover 2 (D2)...............161
Removing Jammed Paper from the Rear
Cover (E) of the Optional Paper Cassette Unit. . 162
Removing Jammed Paper from the ADF (F). . . 163
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 165
Original Does Not Feed in the ADF. . . . . . . . . .166
Power and Control Panel Problems............167
Power Does Not Turn On.................167
Power Does Not Turn O.................167
LCD Screen Gets Dark...................167
Printer Does Not Print.....................167
Printout Problems........................168
Print Quality Is Poor.................... 168
Copy Quality Is Poor....................169
An Image of the Reverse Side of the Original
Appears in the Copied Image..............170
e Position, Size, or Margins of the Printout
Are Incorrect..........................170
Paper Is Smeared or Scued...............170
Printed Characters Are Incorrect or Garbled. . . 171
e Printed Image Is Inverted..............172
e Printout Problem Could Not be Cleared. . . 172
Printing Is Too Slow.......................172
PostScript Printer Driver Problems............172
Printer Does Not Print While Using
PostScript Printer Driver................. 172
Printer Does Not Print Correctly While
Using PostScript Printer Driver.............173
Print Quality Is Poor While Using PostScript
Printer Driver......................... 173
Printing Is Too Slow While Using PostScript
Printer Driver......................... 173
Cannot Start Scanning.....................173
Scanned Image Problems...................174
Scan Quality Is Poor.....................174
Characters Are Blurred...................175
An Image of the Reverse Side of the Original
Appears in the Scanned Image............. 175
Moiré (Cross-Hatch) Patterns Appear in the
Scanned Image.........................175
Scanning Area or Direction Is Not Correct. . . . 175
e Scanned Image Problem Could Not be
Cleared..............................176
Other Scanning Problems...................176
umbnail Preview Does Not Work Properly. . .176
Scanning Is Too Slow....................176
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 177
Problems when Sending and Receiving Faxes. . . . .177
Cannot Send or Receive Faxes..............177
Cannot Send Faxes......................178
Cannot Send Faxes to a Specic Recipient. . . . . 179
Cannot Send Faxes at a Specied Time....... 179
Cannot Receive Faxes....................179
Memory Full Error Occurs................179
Sent Fax Quality Is Poor..................180
Faxes Are Sent at the Wrong Size............180
Received Fax Quality Is Poor...............181
Cannot Receive A3 Size Faxes..............181
Received Faxes Are Not Printed............ 181
Other Faxing Problems.....................181
Cannot Make Calls on the Connected
Telephone............................181
User's Guide
Contents
8
Answering Machine Cannot Answer Voice
Calls................................182
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong......182
Other Problems..........................182
Slight Electric Shock when Touching the
Printer...............................182
Operation Sounds Are Loud...............182
e Date and Time Are Incorrect........... 182
Memory Device Is not Recognized..........183
Cannot Save Data to a Memory Device.......183
Forgot Your Password....................183
Application Is Blocked by a Firewall (for
Windows Only)........................183
Appendix
Technical Specications....................184
Printer
Specications
....................184
Scanner Specications...................184
Interface Specications...................185
Fax Specications.......................185
Wi - F i
Specications
.....................186
Ethernet Specications...................186
Security Protocol.......................186
External USB Device Specications..........187
Supported Data
Specications
..............187
Dimensions...........................188
Electrical Specications..................188
Environmental Specications..............189
System Requirements....................189
Font Information.........................190
Available Fonts for PostScript..............190
Available Fonts for PCL 5.................191
Available Fonts for PCL 6.................193
List of Symbol Sets......................194
Regulatory Information....................200
Standards and Approvals................. 200
Restrictions on Copying..................201
Printer Transfer and Transportation...........202
Printer Transfer Within a Short Distance. . . . . . 202
Transporting the Printer..................202
Installing the Optional Units.................203
Optional Cabinet Code...................203
Installing the Optional Cabinet.............203
Optional Paper Cassette Unit Code..........208
Installing the Optional Paper Cassette Units. . . 209
Printer Sharing...........................213
Where to Get Help........................214
Technical Support Web Site................214
Contacting Epson Support................214
User's Guide
Contents
9
About This Manual
Introduction to the Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer. is manual may not be included
depending on model and region.
Start Here (paper manual)
Provides you with an introduction to the printer and services.
User's Guide (PDF manual)
is manual. Provides instructions on using the printer, replacing ink cartridges, maintenance, and solving
problems.
Network Guide (PDF manual)
Provides information on network settings and solving problems when using the printer on a network.
Administrator's Guide (PDF manual)
Provides network administrators with information on management and printer settings.
Epson Connect Guide (PDF manual)
Provides information on Epson Connect services.
is
guide is available from the Epson Connect portal
website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
As well as the manuals above, check the various types of help information available from the printer itself or from
the applications.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Instructions containing useful tips and restrictions on printer operation.
&
Related Information
User's Guide
About This Manual
10
Links to related sections.
Descriptions Used in this Manual
Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8 or Mac OS
X v10.8.x. e content displayed on the screens varies depending on the model and situation.
Illustrations of the printer used in this manual are examples only. Although there may be slight
dierences
depending on the model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP",
"Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and
"Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all
versions.
Microso® Windows® 8.1 operating system
Microso®
Windows® 8 operating system
Microso® Windows® 7 operating system
Microso® Windows Vista® operating system
Microso® Windows® XP operating system
Microso® Windows® XP Professional x64 Edition operating system
Microso® Windows Server® 2012 operating system
Microso® Windows Server® 2008 R2 operating system
Microso® Windows Server® 2008 operating system
Microso®
Windows Server® 2003 R2 operating system
Microso® Windows Server® 2003 operating system
Mac OS X
In this manual, "Mac OS X v10.9.x" refers to "OS X Mavericks" and "Mac OS X v10.8.x" refers to "OS X Mountain
Lion". Additionally, "Mac OS X" is used to refer to "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x",
"Mac OS X v10.6.x", and "Mac OS X v10.5.8".
User's Guide
About This Manual
11
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain
aer
a thorough
ushing,
see a doctor immediately.
Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
Do not use a telephone to report a gas leak in the vicinity of the leak.
e
printer is heavy and should not be
lied
or carried by less than two people. When
liing
the printer, two
people should assume the correct positions as shown below.
User's Guide
Important Instructions
12
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white
at
cable inside the printer.
Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause
re.
Do not move the print head by hand; otherwise, you may damage the printer.
Be careful not to trap your ngers when closing the document cover.
Do not press too hard on the scanner glass when placing the originals.
Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops
ashing.
Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless
Connection
Do not use this printer inside medical facilities or near medical equipment. Radio waves from this printer may
adversely
aect
the operation of electrical medical equipment.
Do not use this printer near automatically controlled devices such as automatic doors or re alarms. Radio
waves from this printer may adversely aect these devices, and could lead to accidents due to malfunction.
Advisories and Warnings for Using the Touchscreen
e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Press the touchscreen gently with your
nger.
Do not press force or operate with your nails.
Do not operate by a sharp edge thing such as a ball point pen, sharp pencil, stylus pen and so on.
Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Advisories and Warnings for Using the Optional Cabinet
is
cabinet is exclusively designed to install this printer on top as well as the optional paper cassette units. Do
not install any other products except for the specied printer and paper cassette unit.
Do not climb on the cabinet or place heavy object on it.
Make sure you use the cabinet with the two stands attached.
User's Guide
Important Instructions
14
Secure the printer or the optional paper cassette unit to the cabinet using the two attachments and screws
supplied with the cabinet.
When using the printer, make sure you lock the casters at the front of the cabinet.
Do not move the cabinet when the casters are locked.
When moving the cabinet with the printer or the optional paper cassette unit installed, avoid moving over
uneven or rough surfaces.
Protecting Your Personal Information
is printer allows you to store names, telephone numbers, and email addresses in its memory even when the
power is turned o.
If you give the printer to someone else or dispose of it, erase the memory by selecting Setup > System
Administration > Restore Default Settings > Clear All Data and Settings on the control panel.
User's Guide
Important Instructions
15
Administrator Settings
Locking the Printer Settings Using an Administrator's
Password
You can set an administrator's password to lock the printer settings so that they cannot be changed by other users.
You can lock the following settings.
System Administration
Eco Mode
Presets
Contacts
You cannot change settings without entering the password. is password is also required when you make settings
using Web Cong or EpsonNet Cong.
c
Important:
Do not forget the password. If you forget the password, contact your dealer.
1. Enter Setup from the home screen.
2. Select Admin Settings > Admin Password.
3. Select Register, and then enter a password.
4. Enter the password again.
5. Select Lock Setting, and then enable it.
Unlocking the Printer Settings
1. Enter Setup from the home screen.
2. Select Admin Settings.
3.
Enter the administrator's password.
4. Select Lock Setting, and then disable it.
User Feature Restrictions
Note:
Mac OS X is not supported.
e administrator can restrict printer features for individual users. To use a restricted feature, the user has to enter
an ID and password on the control panel. Use this feature to prevent misuse of the printer.
User's Guide
Administrator Settings
16
Use Web Cong to congure restriction settings on a computer. See the Administrator's Guide for more details.
Aer conguring settings on the computer, enable the user restriction feature on the printer. Select Setup > System
Administration > Security Settings > Access Control from the home screen, and then enable it.
User's Guide
Administrator Settings
17
Printer Basics
Part Names and Functions
A
ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF.
B
ADF input tray (F) Feeds originals automatically.
C
Edge guides Feeds originals straight into the printer. Slide to the
edges of the originals.
D
ADF output tray Holds originals ejected from the ADF.
E
Edge guides Feeds the paper straight into the printer. Slide to the
edges of the paper.
F
Front paper feed slot (B2) Load one sheet of paper at a time by hand.
G
Paper cassette 1 (C1) Loads paper.
H
Paper cassette 2 to 4 (C2 to C4) Optional paper cassette units. Load paper.
I
Cabinet Optional cabinet. Stores paper or other consumables.
User's Guide
Printer Basics
18
A
Edge guides Feeds the paper straight into the printer. Slide to the
edges of the paper.
B
Paper support Supports loaded paper.
C
Rear paper feed (B1) Loads paper.
D
Feeder guard Prevents foreign substance from entering the printer.
Usually keep this guard closed.
E
Output tray Holds the ejected paper.
F
Edge guides Feeds the paper straight into the printer. Slide to the
edges of the paper.
G
Paper cassette Loads paper.
User's Guide
Printer Basics
19
A
Document cover Blocks external light while scanning.
B
Scanner glass Scans placed originals.
C
Control panel Operates the printer.
D
External interface USB port Connects memory devices.
E
Print head Fires ink.
F
Front cover (A) Open when replacing ink cartridges or removing
jammed paper inside the printer.
User's Guide
Printer Basics
20
A
Rear cover 2 (D2) Pull out when removing jammed paper.
B
AC inlet Connects the power cord.
C
Rear cover 1 (D1) Open when replacing the maintenance box or
maintenance rollers, or removing jammed paper.
D
Rear cover (E) Covers for the optional paper cassette units. Open
when replacing the maintenance rollers or removing
jammed paper.
E
Service USB port USB port for future use.
Do not remove the sticker.
F
LINE port Connects a phone line.
G
EXT. port Connects external phone devices.
H
LAN port Connects a LAN cable.
I
USB port Connects a USB cable.
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21
Control Panel
Buttons and Lights
A
Turns the printer on or o.
Unplug the power cord when the power light is o.
B
Displays the home screen.
C
Pauses the current job and allows you to interrupt another job. Press this button again to
restart a paused job.
D
Returns the current settings to their previous status.
E
Stops the current operation.
F
- Displays menus and messages. Touch the LCD screen to select a menu, and scroll by swiping.
G
Returns to the previous screen.
H
Displays the Status Menu. You can check the printer's status and job history.
The error light on the left ashes or turns on when an error occurs.
The data light on the right ashes when the printer is processing data. It turns on when there
are queued jobs.
I
0 - 9
,
Enters numbers, characters, and symbols.
J
c Clears number settings such as the number of copies.
K
Starts printing, copying, scanning, and faxing in black and white.
L
Starts printing, copying, scanning, and faxing in color.
Icons Displayed on the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status. Press the network icon to
check the current network settings and make Wi-Fi settings.
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22
Press this icon to view operating instructions such as how to load paper, and how to place
originals.
Turns on when originals are placed in the ADF.
Turns on when ink cartridges are running low or the maintenance box is nearly full. Press
the
button, and then select Printer Information to check the status.
Turns on when ink cartridges are expended or the maintenance box is full. Press the
button, and then select Printer Information to check the status.
Turns on when received documents that have not yet been read, printed, or saved, are
stored in the product's memory.
Indicates fax memory usage.
Indicates that the fax memory is full. Delete unnecessary documents from the inbox.
Indicates that the printer is connecting to a wireless (Wi-Fi) or wired (Ethernet) network.
Turns on while the printer is connected to a wired (Ethernet) network.
Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of bars
indicates the signal strength of the connection. The more bars there are, the stronger the
connection.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the
printer is searching for a wireless (Wi-Fi) network connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Ad Hoc mode.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct mode.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Simple AP mode.
Indicates that the user restriction feature is enabled. Press this icon to log in to the printer.
You need to enter a user name and password. Contact your printer administrator for login
information.
Indicates that a user with access permission has logged in.
Related Information
& “Memory Full Error Occurs” on page 179
User's Guide
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23
Icons Displayed on the Software Keyboard of the LCD Screen
You can enter characters and symbols by using the soware keyboard screen when you register a contact, make
network settings, and so on. e following icons are displayed on the soware keyboard screen.
Note:
Available icons vary depending on the setting item.
Switches between upper case and lower case.
Switches the character type.
123#: Enters numbers and symbols.
ABC: Enters letters.
ÁÄÂ: Enters special characters such as umlauts and accents.
Changes the keyboard layout.
Enters a space.
Deletes a character to the left.
Enters a character.
Menu Options
Copy Mode
Note:
Available menus vary depending on the layout you selected.
Press Settings to display hidden setting menus.
Menu Settings and Explanations
Number of copies Enter the number of copies.
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24
Menu Settings and Explanations
Layout Order
Select the copy layout for multiple pages when you have selected 2-up or 4-up as the Layout
setting.
Scan Order
Select which page of a booklet to scan when you have selected Split Pages as the Layout setting.
Remove Shadow Removes shadows that appear in the center of copies when copying a booklet or that appear around
copies when copying thick paper.
Remove Punch
Holes
Removes the binding holes when copying.
Collate Copy Prints multiple copies of multiple originals collated in order and sorts them into sets.
Mixed Documents You can place the following combination of sizes in the ADF at the same time. A3 and A4; B4 and B5.
When using these combinations, originals are copied at the actual size of the originals.
Place your originals as shown below.
Dry Time Select the drying time.
Advanced Settings Adjust image settings such as contrast and saturation.
Scan Mode
Email
Menu Settings and Explanations
Contacts Select email addresses to send the scanned image from the contacts list.
Format
Select the format in which to save the scanned image. When you select TIFF (Single Page) or TIFF
(Multi Page), only monochrome scanning is available.
Menu Email Settings Subject: Enter a subject for the email.
Filename Prex: Enter a prex for the name of the le to be sent.
Basic Settings
See the list of menus in Settings.
Scan Report Prints a history that shows when and to which email address scanned les
have been sent.
Network Folder/FTP
Menu Settings and Explanations
Contacts Select a folder in which to save the scanned image from the contact list. You do not need to make
location settings when you have selected a folder from the contacts list.
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26
Menu Settings and Explanations
Location Communication
Mode
Select the communication mode.
Location Enter a folder path in which to save the scanned image.
User Name Enter a user name for the specied folder.
Password Enter a password for the specied folder.
Connection Mode Select the connection mode.
Port Number Enter a port number.
Format
Select the format in which to save the scanned image. When you select TIFF (Single Page), only
monochrome scanning is available.
Menu File Settings
Enter a prex for the le name in Filename Prex.
Basic Settings
See the list of menus in Settings.
Scan Report Prints a history that shows when and to which folder the scanned les have
been sent.
Memory Device
Menu Settings and Explanations
Format
Select the format in which to save the scanned image. When you select TIFF (Multi Page), only
monochrome scanning is available.
Settings
See the list of menus in Settings.
Cloud
Menu Settings and Explanations
Format Select the format in which to save the scanned image.
Settings
See the list of menus in Settings.
Document Capture Pro
is
menu has no setting item.
Computer (WSD)
is menu has no setting item.
Settings
Note:
Available menus vary depending on the destination type, such as email or folder, and the format in which scanned images
are saved.
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27
Menu Settings and Explanations
Resolution Select the scanning resolution.
Scan Area Select the scan area.
Auto Cropping: Crops the white space around the text or image when scanning.
Max Area: Scans at the maximum scan area of the scanner glass or the ADF.
2-Sided
Scans both sides of the original. When performing 2-sided scanning, select Binding Direction and
then select the binding position of the original.
Document Type Select the type of your original.
Density Select the contrast of the scanned image.
Document
Orientation
Select the orientation of your original.
Compression Ratio Select how much to compress the scanned image.
PDF Settings
When you have selected PDF as the save format setting, use these settings to protect PDF les.
Document Open Password: Creates a PDF le that requires a password when opening.
Permissions Password: Creates a PDF le that requires a password when printing or editing.
Attached File Max
Size
Select the maximum le size that can be attached to the email.
Fax Mode
From the home screen, select Fax > Menu. You can access some of the setting menus directly from the Fax screen.
Menu Settings and Explanations
Fax Send Settings Resolution Select the resolution of the outgoing fax.
Select Photo for originals that contain both text and photo images.
Density Set the density of the outgoing fax.
Document Size
(Glass)
Select the size and orientation of the original you placed on the scanner
glass.
ADF 2-Sided When sending a monochrome fax, both sides of the original placed in the
ADF are scanned.
Direct Send See the pages that describe these features for more details.
Priority Send
Continuous Scan
from ADF
Transmission
Report
Prints a transmission report automatically after you send a fax. Select Print
on Error to print a report only when an error occurs.
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Menu Settings and Explanations
Send Fax Later See the pages that describe these features for more details.
Polling Receive
Polling Send
Store Fax Data
Fax Report Fax Settings List Prints the current fax settings.
Fax Log Prints a transmission report automatically after you send a fax. You can set to
print this report automatically using the following menu.
Setup > System Administration > Fax Settings > Output Settings > Fax
Log Auto Print
Transmission
Report
Prints a report for the previous fax that was sent or received through polling.
Stored Fax
Documents
Prints a list of fax documents stored in the printers memory, such as
unnished jobs.
Protocol Trace Prints a detailed report for the previous fax that was sent or received.
Related Information
& “Sending Many Pages of a Monochrome Document (Direct Send)” on page 105
& “Sending a Fax Preferentially (Priority Send)” on page 106
& Sending Dierent Size Documents Using ADF (Continuous Scan from ADF)” on page 106
& “Sending Faxes at a Specied Time (Send Fax Later)” on page 104
& “Receiving Faxes by Polling (Polling Receive)” on page 109
& “Sending Faxes on Demand (Polling Send)” on page 105
&
“Storing a Fax Without Specifying a Recipient (Store Fax Data)” on page 104
Memory Device Mode
Note:
Memory device is a generic name for external USB devices such as USB ash drives.
File format
Menu Settings and Explanations
JPEG Select the le format of the le you want to print.
TIFF
PDF
Settings
Note:
Available menus vary depending on the selected le format.
User's Guide
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29
Menu Settings and Explanations
Number of
printouts
Enter the number of printouts.
Settings Paper Source Select the paper source that you want to use.
When you select Front Paper Feed Slot, select the paper size and paper type
you loaded in the Front Paper Feed Slot.
Layout Select the layout.
Quality Select the print quality.
Date Select the format of the date on the printouts.
Fit Frame Crops the top and bottom edges of the image to t in the selected paper size.
Turning this o causes margins to appear on the left and right side of the
image.
Bidirectional Select which side to re ink when the print head moves. Turn this on under
normal usage.
Enabled: Prints when the print head moves in both directions.
Disabled: Prints only when the print head moves in one direction. Print
quality improves, but the printing speed is slow.
2-Sided Select 2-sided layout.
Select a layout, select Settings, and then select the binding position and
drying time.
Print Order Last Page on Top: Prints from the rst page of a le.
First Page on Top: Prints from the last page of a le.
Image Adjustments Enhance Select the image correction method.
On: Enhances the image automatically by using Epson's unique image
analysis and image processing technology.
P.I.M.: Adjusts the image by using your camera's PRINT Image Matching or Exif
Print information.
Fix Red-Eye Fixes red-eye in photos.
Corrections are not applied to the original le, only to the printouts.
Depending on the type of photo, parts of the image other than the eyes may
be corrected.
Menu Select Images
Select All Images selects all of the images on the memory device.
Select Group Select this menu to select another group.
Setup Mode
Menu Settings and Explanations
Ink Levels Displays the approximate levels of the ink cartridges and the maintenance box.
When an exclamation mark is displayed, the ink cartridge is running low on ink or the maintenance
box is nearly full.
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30
Menu Settings and Explanations
Maintenance Print Head Nozzle
Check
Prints a pattern to check if the print head nozzles are clogged.
Print Head
Cleaning
Cleans clogged nozzles in the print head.
Print Head
Alignment
Adjusts the print head to improve print quality.
Run Vertical Alignment if your printouts look blurry or text and lines are
misaligned.
Run Horizontal Alignment if your printouts contain horizontal banding at
regular intervals.
Thick Paper Reduces ink smearing when printing. Enable this feature only when you see
ink smearing on your printouts because it may lower the printing speed. This
feature is disabled when the power is turned
o.
Paper Guide
Cleaning
Use this feature to feed plain paper for cleaning when there are ink stains on
the internal rollers or a paper feed problem has occurred.
Remove Paper Use this feature if there are still some torn pieces of paper inside the printer
even after removing jammed paper.
Maintenance Roller
Information
Displays the status of the maintenance rollers for the paper cassette in the
Maintenance Roller Status.
After replacing maintenance rollers, select Reset Maintenance Roller
Counter to reset the counter for the paper cassette in which you replaced the
maintenance rollers.
Paper Setup Select the paper size and paper type you loaded in each paper source.
Print Status Sheet Conguration
Status Sheet
Prints an information sheet showing the current printer status and settings.
Supply Status
Sheet
Prints an information sheet showing the status of consumables.
Usage History
Sheet
Prints an information sheet showing the usage history of the printer.
PS3 Status Sheet Prints an information sheet when you use this printer as a PostScript printer.
PS3 Font List Prints a list of fonts that are available for a PostScript printer.
PCL Font List Prints a list of fonts that are available for an Epson Universal P6 printer.
Network Status Wi-Fi/Network
Status
Displays or prints the current network settings.
Wi-Fi Direct Status
Email Server Status Displays the current email server settings.
Epson Connect
Status
Displays whether or not the printer is registered and connected to Epson
Connect or Google Cloud Print service.
See the Epson Connect portal website for more details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Google Cloud Print
Status
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31
Menu Settings and Explanations
Admin Settings These menus allow an administrator to register an administrator password to protect the printer
settings from being changed by other users.
Admin Password Set, change, or reset the administrator password.
If you forget the password, contact your dealer.
Lock Setting
You need to enter an administrator password when you enter the System
Administration settings and when you change the settings of Eco Mode,
Presets, and the contacts.
System
Administration
See the pages that describe these features for more details.
Related Information
&
“System Administration” on page 32
System Administration
Select Setup on the home screen, and then select System Administration.
User's Guide
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32
Menu Settings and Explanations
Printer Settings Paper Source
Settings
Rear Paper Feed
Priority
Feeds paper from the rear paper feed on a priority
basis.
A4/Letter Auto
Switching
Feeds paper from the paper source set as A4 size
when there is no paper source set as Letter, or feeds
from the paper source set as Letter size when there is
no paper source set as A4.
Auto Select Settings Specify which paper source to feed from when using
features such as copying and faxing. When there are
multiple paper sources available, paper is fed from
the paper source with paper settings that match the
copy or print job.
Error Notice Displays an error message when the paper size or
type settings in Paper Setup and the print settings
do not match.
USB I/F Timeout
Setting
Specify the length of time in seconds that must elapse before ending USB
communication with a computer after the printer receives a print job from a
PostScript printer driver or Epson Universal P6 printer driver. If the job ending
is not clearly dened from a PostScript printer driver or Epson Universal P6
printer driver, it can cause endless USB communication. When this occurs, the
printer ends communication after the specied time has elapsed. Enter 0
(zero) if you do not want to end communication.
Printing Language Select the printing language for the USB interface or the network interface.
Auto Error Solver Select an action to perform when a 2-sided printing error or a memory full
error occurs.
2-sided printing error
Enabled: If a 2-sided job is sent when there is no paper available that
supports 2-sided printing, the printer displays an error message, and then
automatically prints on only one side of the paper.
Disabled: The printer displays an error message and cancels printing.
Memory full error
Enabled: If the printer's memory becomes full while printing, the printer
displays an error message, and then prints only the part of the data that
the printer could process.
Disabled: The printer displays an error message and cancels printing.
Memory Device
Interface
Memory Device Enables a memory device inserted in the printer. If
this feature is disabled, the printer does not recognize
the inserted memory device.
File Sharing Select whether to give write access to the memory
device from a USB-connected computer or from a
network-connected computer.
PC Connection via
USB
Enables the printer which is connected to the computer over a USB
connection. If this feature is disabled, the computer does not recognize
printers with a USB connection.
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Menu Settings and Explanations
Common Settings LCD Brightness Adjust the brightness of the LCD screen.
Sound Adjust the volume and select the type of audio.
Sleep Timer Select the time period before the printer enters sleep mode (energy saving
mode) when no operations are performed.
The LCD screen turns black when the set time passes.
Power O Timer You can adjust the time before power management is applied. Any increase
will
aect
the product’s energy
eciency.
Please consider the environment
before making any change.
Date/Time Settings Date/Time Enter the current date and time.
Daylight Saving
Time
Select the summer time setting that applies to your
area.
Time Dierence Enter the time dierence between your local time and
UTC (Coordinated Universal Time).
Country/Region Select the country or region.
Language Select the display language.
Operation Time
Out
If this feature is enabled, the LCD screen returns to the home screen when no
operations have been performed for about three minutes. This feature is
automatically enabled when the user restriction feature is enabled.
Wi-Fi/Network
Settings
Wi-Fi/Network
Status
Displays or prints the network settings and connection status.
Wi-Fi Setup Wi-Fi Setup Wizard See the Network Guide for more details.
Push Button Setup
(WPS)
PIN Code Setup
(WPS)
Wi-Fi Auto Connect
Disable Wi-Fi You may be able to resolve network problems by
disabling the Wi-Fi settings or making the Wi-Fi
settings again. See the Network Guide for more details.
Wi-Fi Direct Setup See the Network Guide for more details.
Connection Check Checks the status of the network connection and prints the network
connection check report. If there are any problems with the connection, see
the check report to solve the problem.
Advanced Setup See the Network Guide for more details.
Epson Connect
Services
You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the
services (restore the default settings).
See the Epson Connect portal website for more details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Google Cloud Print
Services
User's Guide
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34
Menu Settings and Explanations
Copy Settings
The settings made in the User Default Settings are displayed as the default settings in each mode.
For details on the setting items, see the list of menus for each mode.
Scan Settings
Fax Settings
See the list of menus in Fax Settings.
Universal Print
Settings
These print settings are applied when printing from an external device without using the printer
driver, or when printing from a PostScript printer driver.
Top Oset Adjust the top or left margin of the paper.
Left Oset
Top Oset in Back Adjust the top margin or left margin for the back of the page when
performing 2-sided printing.
Left Oset in Back
Check Paper Width Checks the paper width before the printer starts printing. This prevents
printing beyond the edges of the paper when the paper size setting is not
correct, but the printing time may be little longer.
Dry Time Select the drying time when performing 2-sided printing.
Skip Blank Page Skips blank pages in the print data automatically.
PDL Print
Conguration
See the list of menus in PDL Print Conguration.
Security Settings Access Control Requires the administrator password to operate the printer.
Select whether or not to allow jobs that do not have the necessary
authentication information.
Delete All
Condential Jobs
Deletes all saved condential jobs.
Eco Mode The following Eco mode settings are available. When these settings are disabled, the settings made in
Common Settings are applied.
Congure Sleep Timer Select the time period before the printer enters sleep
mode (energy saving mode) when no operations are
performed.
The LCD screen turns black when the set time passes.
LCD Brightness Adjust the brightness of the LCD screen.
2-Sided (Copy) Sets 2-sided copying as the default setting.
2-Sided (Memory
Device)
Sets 2-sided printing as the default setting.
Clear Internal
Memory Data
Deletes the print settings for a PostScript printer driver and Epson Universal P6 printer driver.
Select Clear All to delete all of the data for a PostScript printer driver and Epson Universal P6 printer
driver that is saved in the printer's memory.
Restore Default
Settings
Resets the selected settings to their defaults.
Related Information
& Copy Mode” on page 24
User's Guide
Printer Basics
35
& “Scan Mode” on page 26
& “Fax Settings” on page 36
& “PDL Print Conguration” on page 39
Fax Settings
From the home screen, select Setup > System Administration > Fax Settings.
Menu Settings and Explanations
User Default
Settings
The settings made in this menu become your default settings for sending faxes. For details on the
setting items, See the list of menus in Fax mode.
Send Settings Auto Rotation An A4 size original placed in the ADF or on the scanner glass with its long
edge facing to the left is sent as an A3 size fax.
Enabled: The printer rotates the scanned image to send it at A4 size.
Disabled: The printer sends the document at A3 size and the recipient
machine prints it on A3 paper, or reduces the image to A4 size.
Batch Send See the page that describes this feature.
Save Failure Data Saves documents that failed to be sent in the printer's memory. You can
resend the documents from the Status Menu.
Receive Settings Receive Mode Select the receive mode.
DRD If you have subscribed to a distinctive ring service from your telephone
company, select the ring pattern to be used for incoming faxes (or select On).
Rings to Answer Select the number of rings that must occur before the printer automatically
receives a fax. Select "0" (zero) if you want to receive faxes with no ringing.
Remote Receive When you answer an incoming fax call on a phone connected to the printer,
you can start receiving the fax by entering the code using the phone.
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36
Menu Settings and Explanations
Output Settings Fax Output You can set to save received documents in the inbox, on a memory device, or
on a computer, or forward the documents.
Auto Reduction Reduces large received documents to t on the paper in the paper source.
Reducing may not always be possible depending on the received data. If this
is turned o, large documents are printed at their original size on multiple
sheets, or a blank second page may be ejected.
Auto Rotation Rotates a landscape-oriented A5, B5, A4, or Letter size received document so
that it is printed on the correct paper size. This setting is applied when two or
more paper sources are set for fax printing in Paper Source Settings > Auto
Select Settings, and the paper size settings use the following combinations;
A3 and A4, B4 and B5, or A4 and A5.
Collation Stack Prints received documents from the last page (print in descending order) so
that the printed documents are stacked in the correct page order. When the
printer is running low on memory, this feature may not be available.
Print Suspend Time
Turn this on and enter the Time to Stop and Time to Restart to stop printing
documents received during the specied time period and save them in the
memory instead. Before using this feature, make sure there is enough free
memory. You can check and print documents received during that time from
the Status Menu. This feature can be used for noise prevention at night or to
prevent condential documents from being disclosed while you are away.
Forwarding Report Prints a report after forwarding a received document.
Attach Image to
Report
Prints a Transmission Report with an image of the rst page of the sent
document.
On(Large Image): Prints the upper part of the page without reducing.
On(Small Image): Prints the entire page reducing it to
t
onto the report.
Fax Log Auto Print Prints the fax log automatically.
On(Every 30): Prints a log every time 30 fax jobs are completed.
On(Time): Prints the log at a specied time. However, if the number of fax jobs
exceeds 30, the log is printed before the specied time.
Report Format
Select a format for fax reports other than Protocol Trace. Select Detail to
print with error codes.
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Menu Settings and Explanations
Basic Settings Fax Speed Select the fax transmission speed.
We recommend selecting Slow(9,600bps) when a communication error
occurs frequently, when sending/receiving a fax to/from abroad, or when you
are using an IP (VoIP) phone service.
ECM Automatically corrects errors in the fax transmission (Error Correction Mode),
mostly caused by telephone line noise. If this is disabled, you cannot send or
receive documents in color.
Dial Tone Detection Detects a dial tone before starting to dial.
If the printer is connected to a PBX (Private Branch Exchange) or digital phone
line, the printer may fail to start dialing. In this situation, change the Line
Type setting to PBX. If this does not work, disable this feature. However,
disabling this feature may drop the rst digit of a fax number and send the
fax to the wrong number.
Dial Mode Select the type of phone system to which you have connected the printer.
When set to Pulse, you can temporarily switch the dialing mode from pulse
to tone by pressing
("T" is entered) while entering numbers on the fax top
screen. Depending on the region, this setting may not be displayed.
Line Type Select the line type to which you have connected the printer. For more
details, see the page that describes the settings for PBX.
Header Enter your sender name and fax number. These appear as a header on
outgoing faxes.
You can enter up to 40 characters for your name, and up to 20 digits for your
fax number.
Security Settings Direct Dialing
Restrictions
Enable this to prevent fax numbers from being entered manually allowing
the operator to select recipients only from the contacts list or sent history.
Select Enter Twice to require the operator to enter the fax number again
when a number is entered manually.
Conrm Address
List
Displays a recipient conrmation screen before starting the transmission.
Inbox Password
Settings
Select to password protect the inbox to restrict users from viewing received
faxes.
Select Change to change the password, and select Reset to cancel password
protection. When changing or resetting the password, you need the current
password.
Backup Data Auto
Clear
Fax documents deleted by using the control panel disappear from the LCD
screen, but their backups are temporarily stored in the memory. The
following features delete backups.
Backup Data Auto Clear: Automatically deletes backups each time a sent or
received document is deleted.
Clear Backup Data: Deletes all backups. Run this before you give the printer to
someone else or dispose of it.
Clear Backup Data
Check Fax
Connection
Checks if the printer is connected to the phone line and ready for fax transmission, and prints the
check result on A4 size plain paper.
Fax Setting Wizard Select to make basic fax settings by following the on-screen instructions.
For more details, see the page that describes basic fax settings.
User's Guide
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38
Related Information
& “Fax Mode” on page 28
& Making Output Settings for Received Faxes” on page 109
& “Sending Multiple Faxes to the Same Recipient at Once (Batch Send)” on page 106
& “Making Basic Fax Settings” on page 99
PDL Print Conguration
Select Setup > System Administration > Universal Print Settings > PDL Print Conguration from the home
screen.
Menu Settings and Explanations
Common
Settings
Paper Size Select the paper size.
Paper Type Select the paper type.
Orientation Select the printing direction.
Quality Select the print quality.
Ink Save Mode Conserves ink by reducing the print density.
Print Order Last Page on Top: Prints from the rst page of a le.
First Page on Top: Prints from the last page of a le.
Number of
Copies
Set the number of copies.
Binding Margin Select the binding position.
Auto Paper
Ejection
Ejects paper automatically when printing is stopped during a print job.
2-Sided Printing Performs 2-sided printing.
User's Guide
Printer Basics
39
Menu Settings and Explanations
PCL Menu Font Source Resident: Select to use a preinstalled font on the printer.
Download: Select to use a font you have downloaded.
Font Number Select the default font number for the default font source. The available number
varies depending on the settings you made.
Pitch Set the default font pitch if the font is scalable and of xed-pitch. You can select from
0.44 to 99.99 cpi (characters per inch), in 0.01 increments.
This item may not appear depending on the font source or font number settings.
Height Set the default font height if the font is scalable and proportional. You can select
from 4.00 to 999.75 points, in 0.25 increments.
This item may not appear depending on the font source or font number settings.
Symbol Set Select the default symbol set. If the font that you selected in the font source and the
font number setting is not available in the new symbol set setting, the font source
and the font number settings are automatically replaced with the default value, IBM-
US.
Form Set the number of lines for the selected paper size and orientation. This also causes a
line spacing (VMI) change, and the new VMI value is stored in the printer. This means
that later changes in the page size or orientation settings cause changes in the Form
value based on the stored VMI.
CR Function Select the line feed command when printing with a driver from a specic operating
system.
LF Function
Paper Source
Assign
Set the assignment for the paper source select command. When 4 is selected, the
commands are set as compatible with the HP LaserJet 4. When 4K is selected, the
commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When
5S is selected, the commands are set as compatible with the HP LaserJet 5S.
PS3 Menu Error Sheet Prints a sheet showing the error status when any PostScript errors occur while
printing and any errors occur while printing a PDF le.
Coloration Select the color mode for PostScript printing.
Image Protect Disable this feature to lower the print quality automatically if the printer's memory
becomes full.
Binary Enable this feature when printing data that contains binary images.
The application may send the binary data even if the printer driver setting is set to
ASCII, but you can print the data when this feature is enabled.
Text Detection Converts the text le to a PostScript le when printing.
This feature is available when Printing Language is set to PS3.
PDF Page Size
Select the paper size when printing a PDF le. If Auto is selected, the paper size is
determined based on the size of the rst page that is printed.
Contacts Mode
Menu Description
Menu Registers contacts and a contact group, or prints the contacts list.
User's Guide
Printer Basics
40
Menu Description
View Select whether to display all contacts or the contacts for each feature only.
LDAP allows you to search in the contacts registered in the LDAP server.
Presets Mode
You can register frequently used copy, fax, and scan settings as presets. To register a preset, select Presets from the
home screen, select Add New, and then select the feature for which you want to register a contact. Make the
necessary settings, press Save, and then enter a name for the preset.
To load a registered preset, select the preset from the list.
Press Preset on the screen of each feature. You can register the current address (except for address that have been
entered directly and the contacts in the LDAP address list) and settings.
Menu Description
Menu Displays the details of registered presets, and allows you to change their names, edit, and delete.
Status Menu
Press the button on the control panel.
Menu Description
Printer Information Displays the status of the consumables and any errors that have occurred in the printer. Select the
error from the list to display the error massage.
Job Monitor Displays a list of ongoing jobs and jobs waiting to be processed. You can also cancel jobs.
Job History Displays the job history. If a job has failed, an error code is displayed in the history.
Job Storage
Select Inbox to display the received faxes stored in the printer's memory.
Condential Job Displays a list of jobs for which a password has been set. To print a job, select the job and enter the
password.
User's Guide
Printer Basics
41
Loading Paper
Paper Handling Precautions
Read the instruction sheets supplied with the paper.
Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
Related Information
& “Printer Specications” on page 184
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Note:
Genuine Epson paper is not available when printing with the Epson Universal P6 printer driver.
User's Guide
Loading Paper
42
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Paper
Cassette 1
Paper
Cassette 2
to 4
Rear Paper
Feed
Front
Paper Feed
Slot
Epson Bright White
Ink Jet Paper
A4 200 400 50 1
Auto, Manual
*
Epson Ultra Glossy
Photo Paper
A4, 13 × 18 cm
(5 × 7 in.), 10 ×
15 cm (4 × 6 in.)
––20––
Epson Premium
Glossy Photo Paper
A3+, A3 10
A4, 13 × 18 cm
(5 × 7 in.), 16:9
wide size (102 ×
181 mm), 10 ×
15 cm (4 × 6 in.)
––20––
Epson Premium
Semigloss Photo
Paper
A3+, A3 10
A4, 10 × 15 cm
(4 × 6 in.)
––20––
Epson Photo Paper
Glossy
A4, 13 × 18 cm
(5 × 7 in.), 10 ×
15 cm (4 × 6 in.)
––20––
Epson Matte
Paper-
Heavyweight
A3+, A3 10
A4 ––20––
Epson Photo
Quality Ink Jet
Paper
A3+, A3 50
A4 ––70––
* Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 30 sheets for paper with one side
already printed.
User's Guide
Loading Paper
43
Commercially Available Paper
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided
Printing
Paper
Cassette 1
Paper
Cassette 2
to 4
Rear Paper
Feed
Front
Paper Feed
Slot
Plain paper
Copy paper
Letterhead
Recycled paper
Color paper
Preprinted paper
A3, B4
Up to the line under the
d
symbol inside the edge
guide.
50 1 Auto,
Manual
*1*2
Legal, Letter,
A4, B5, A5
Up to the line under the
d
symbol inside the edge
guide.
80 1 Auto,
Manual
*1*2
B6, A6 Up to the
line under
the
d
symbol
inside the
edge guide.
–801
Manual
*1*2
Executive Up to the
line under
the
d
symbol
inside the
edge guide.
–801
Manual
*1*2
User Dened
(mm)
55 × 127 to 105
× 148,
297 × 431.8 to
329 × 1200
--1Manual
User Dened
(mm)
105 × 148 to
148 × 210
––801
Manual
*1*2
User Dened
(mm)
148 × 210 to
215 × 297
––801Auto,
Manual
*1*2
User Dened
(mm)
215 × 297 to
297 × 431.8
––501Auto,
Manual
*1*2
Thick paper A3, B4, Legal,
Letter, A4, B5,
A5, A6,
Executive
––10
Manual
*3
User Dened––1–Manual
User's Guide
Loading Paper
44
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided
Printing
Paper
Cassette 1
Paper
Cassette 2
to 4
Rear Paper
Feed
Front
Paper Feed
Slot
Envelope Envelope #10,
Envelope DL,
Envelope C6
––10––
Envelope C4––1––
*1 Only use the rear paper feed to print 2-sided print jobs manually.
*2 You can load up to 30 sheets for paper with one side already printed.
*3 You can load up to 5 sheets for paper with one side already printed.
Related Information
& “Part Names and Functions” on page 18
List of Paper Types
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel Printer Driver PostScript Printer
Driver
Epson Universal P6
Printer Driver
Copy paper, Plain
paper
Epson Bright White
Ink Jet Paper
plain papers plain papers Plain Plain
Letterhead Letterhead Letterhead Letterhead Letterhead
Recycled paper Recycled Recycled Recycled Recycled
Colored paper Color Color Color Color
Preprinted paper Preprinted Preprinted Preprinted Preprinted
Epson Ultra Glossy
Photo Paper
Ultra Glossy Epson Ultra Glossy Epson Ultra Glossy -
Epson Premium
Glossy Photo Paper
Prem. Glossy Epson Premium
Glossy
Epson Premium
Glossy
-
Epson Premium
Semigloss Photo
Paper
Prem. Semigloss Epson Premium
Semigloss
Epson Premium
Semigloss
-
Epson Photo Paper
Glossy
Glossy Photo Paper Glossy Photo Paper Glossy -
User's Guide
Loading Paper
45
Media Name Media Type
Control Panel Printer Driver PostScript Printer
Driver
Epson Universal P6
Printer Driver
Epson Matte Paper-
Heavyweight
Epson Photo Quality
Ink Jet Paper
Matte Epson Matte Epson Matte -
Thick paper Thick-Paper Thick-Paper Thick Thick
Envelope Envelope Envelope Envelope Envelope
Loading Paper in the Paper Cassette
Note:
If the optional cabinet and the paper cassette units are installed, do not pull out two or more paper cassettes at the same
time.
1. Check that the printer is not operating, and then pull out the paper cassette.
User's Guide
Loading Paper
46
2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper
size you want to use.
3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper.
c
Important:
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line just under the
d
symbol inside the edge guide.
4. Check that the paper size label matches the size of the paper loaded in the paper cassette. If it does not match,
remove the holder and change the paper size indicated on the label.
5. Insert the paper cassette all the way.
6. On the control panel, set the size and type of the paper you loaded in the paper cassette.
User's Guide
Loading Paper
47
7. Slide out the output tray.
Related Information
& “Paper Handling Precautions” on page 42
& “Available Paper and Capacities” on page 42
Loading Paper in the Rear Paper Feed
1. Open the feeder guard and pull out the paper support.
2.
Slide the edge guides.
User's Guide
Loading Paper
48
3. Load paper at the center of the rear paper feed with the printable side facing up.
c
Important:
Do not load more than the maximum number of sheets
specied
for the paper. For plain paper, do not load
above the line just under the
d
symbol inside the edge guide.
Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,
load paper long edge rst.
4. Slide the edge guides to the edges of the paper.
5. On the control panel, set the size and type of the paper you loaded in the rear paper feed.
6.
Slide out the output tray.
User's Guide
Loading Paper
49
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for pre-
punched paper.
Loading capacity: One sheet
Available size: A3, B4, A4, B5, A5, Letter, Legal
Binding holes: Do not load paper with the binding holes at the top or the bottom.
Adjust the print position of your le to avoid printing over the holes.
Related Information
& “Paper Handling Precautions” on page 42
& “Available Paper and Capacities” on page 42
& “Loading Envelopes and Precautions” on page 51
Loading Paper in the Front Paper Feed Slot
You can only load one sheet of paper in the front paper feed slot. Because the front paper feed slot also serves the
output tray, you cannot load paper during printing.
c
Important:
You can load paper with a thickness of 0.08 to 0.11 mm in the front paper feed slot. However, even if the thickness is
within this range, some papers may not be fed correctly depending on their hardness.
1. Slide out the output tray.
User's Guide
Loading Paper
50
2. Slide the edge guides to adjust to the paper size you want to use.
3. Insert the paper with the printable side facing down until the printer partially pulls in the paper.
c
Important:
Load paper short edge
rst.
However, when you have set the long edge as the width of the user
dened
size,
load paper long edge rst.
Keep the paper straight to prevent it from being fed askew.
Note:
If the printer does not pull in the paper, load it again.
Related Information
& “Paper Handling Precautions” on page 42
&
“Available Paper and Capacities” on page 42
Loading Envelopes and Precautions
Envelopes can only be loaded in the rear paper feed. Load envelopes short edge rst at the center with the ap
facing down, and slide the edge guides to the edges of the envelopes.
User's Guide
Loading Paper
51
Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,
press them down to
atten
them before loading.
Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
Do not use envelopes with adhesive surfaces on the aps or window envelopes.
Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Available Paper and Capacities” on page 42
& “Loading Paper in the Rear Paper Feed” on page 48
Setting the Paper Size and Paper Type for Each Paper
Source
Aer loading paper, set the paper size and paper type for each paper source on the control panel. Once these
settings have been made, when automatic paper source selection is enabled, paper is automatically fed from a
paper source that matches the paper size and type settings for the print job. You do not need to select the paper
source each time you print.
1. Enter Setup from the home screen.
2. Select Paper Setup.
3. Select a paper source.
4. Select the paper size and paper type you loaded.
Related Information
& “List of Paper Types” on page 45
User's Guide
Loading Paper
52
Placing Originals
Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support.
You can scan multiple originals and both sides of the originals at the same time with the ADF.
Available Originals for the ADF
Available Paper Sizes A6 landscape/A5 to Ledger (Maximum 297 × 431.8 mm)
Paper Type Plain paper
Paper Thickness (Weight of Paper) 52 to 105 g/m
Loading Capacity 50 sheets or 5 mm
To prevent paper jams, avoid placing the following originals in the ADF. For these types, use the scanner glass.
Originals that are torn, folded, wrinkled, deteriorated, or curled
Originals with binder holes
Originals held together with tape, staples, paper clips etc.
Originals that have stickers or labels stuck to them
Originals that are cut irregularly or not right angled
Originals that are bound
OHPs, thermal transfer paper, or carbon backs
Placing Originals on the ADF
1.
Align the edges of the originals.
2. Slide the edge guides.
User's Guide
Placing Originals
53
3. Place the originals in the center of the ADF, facing up.
c
Important:
Do not load originals above the line just under the
d
symbol inside the edge guide.
Note:
You can place originals smaller than A4 size with the long edge facing toward the ADF.
4.
Slide the edge guides to the edges of the originals.
e size of the originals is automatically detected.
Note:
Some sizes may not be automatically detected. In this situation, manually select the size of the originals.
Related Information
& “Available Originals for the ADF” on page 53
User's Guide
Placing Originals
54
Placing Originals on the Scanner Glass
!
Caution:
Be careful not to trap your
ngers
when closing the document cover. Otherwise you may be injured.
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
2. Remove any dust or stains on the scanner glass.
3. Place the original face-down and slide it to the corner mark.
Note:
A range of 1.5 mm from the edges of the scanner glass is not scanned.
When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.
User's Guide
Placing Originals
55
4. Close the cover gently.
e
size of the originals is automatically detected.
Note:
Some sizes may not be automatically detected. In this situation, manually select the size of the originals.
Remove the originals aer scanning or copying. If you leave the originals on the scanner glass for a long time, they
may stick to the surface of the glass.
User's Guide
Placing Originals
56
Managing Contacts
Registering a contacts list allows you to easily enter destinations. You can register up to 200 entries, and you can
use the contacts list for faxing, Scan to Email, and Scan to Network Folder/FTP.
You can also register contacts in the LDAP server. See the Administrator's Guide to register contacts in the LDAP
server.
Registering Contacts
1.
Select Contacts from the home screen, the Scan mode, or the Fax mode.
2. Press Menu, and then select Add Entry.
3. Select in which mode you want to use the contact.
Note:
is screen is displayed when you open the contacts list from the home screen.
4. Select the entry number that you want to register.
5. Make the necessary settings for each mode.
Note:
When entering a fax number, enter an external access code at the beginning of the fax number if your phone system is
PBX and you need the access code to get an outside line. If the access code has been set in the Line Type setting, enter a
hash (#) instead of the actual access code. To add a pause (pause for three seconds) during dialing, enter a hyphen by
pressing
.
6. Press Save.
Note:
To edit or delete an entry, select the target entry and press Edit or Delete.
Registering Grouped Contacts
Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations
at the same time.
1. Select Contacts from the home screen, the Scan mode, or the Fax mode.
2. Press Menu, and then select Add Group.
3.
Select in which mode you want to use the grouped contact.
Note:
is screen is displayed when you open the contacts list from the home screen.
4. Select the entry number that you want to register.
5. Enter Name and Index Word, and then press Proceed.
User's Guide
Managing Contacts
57
6. Press the check box of the contacts that you want to register in the group.
Note:
You can register up to 199 contacts.
To deselect, press the check box of the contact again.
7. Press Save.
Note:
To edit or delete a grouped contact, select the target grouped contact and press Edit or Delete.
Registration and Backup of Contacts Using a
Computer
You can register and backup contacts on the printer using EpsonNet Cong. See the EpsonNet Cong help for
details.
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data
whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering
data and/or settings even during a warranty period.
Related Information
& EpsonNet Cong” on page 144
User's Guide
Managing Contacts
58
Printing
Printing from the Control Panel
You can print data stored on a memory device, such as a USB ash drive, directly.
1. Load paper in the printer.
2. Insert a memory device into the printer's external interface USB port.
3. Enter Memory Device from the home screen.
4. Select a le format.
Note:
If you have more than 999 images on your memory device, images are automatically divided into groups and the group
selection screen is displayed. Select the group that contains the image you want to print. Images are sorted by the date
they were taken. To select another group, select Options > Select Group.
5. Select the le you want to print.
6. Enter the number of printouts using the numeric keypad.
7. Press Settings, and then make print settings.
Note:
When you select JPEG as the
le
format, you can adjust the image. Press Adjustments. You can also add more images.
Press the
y
button, or swipe the screen horizontally to select the image.
8.
Press the
x
button.
Related Information
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed” on page 48
& “Loading Paper in the Front Paper Feed Slot” on page 50
& “Part Names and Functions” on page 18
& Memory Device Mode on page 29
Printing from a Computer
If you cannot change some of the printer driver settings, they may have been restricted by the administrator.
Contact your printer administrator for assistance.
User's Guide
Printing
59
Authenticating Users in the Printer Driver when User Feature
Restriction Is Enabled (for Windows Only)
When the user feature restriction is enabled, a user ID and password are required to print. Register the user ID and
password in the printer driver. If you do not know the password, contact your printer administrator.
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
3.
Select Save Access Control settings, click Settings, and then enter the user name and the password.
Related Information
& “Windows Printer Driver” on page 138
Printing Basics - Windows
Note:
See the online help for explanations of the setting items. Right-click an item, and then click Help.
Operations may dier depending on the application. See the application's help for details.
1. Load paper in the printer.
2.
Open the
le
you want to print.
3. Select Print or Print Setup from the File menu.
4. Select your printer.
User's Guide
Printing
60
5. Select Preferences or Properties to access the printer driver window.
6. Make the following settings.
Paper Source: Select the paper source in which you loaded the paper.
Document Size: Select the paper size you set in the application.
Orientation: Select the orientation you set in the application.
Paper Type: Select the type of paper you loaded.
Make sure you select the correct paper type to optimize the print quality.
Color: Select Grayscale when you want to print in black or shades of gray.
Note:
If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the
Quality setting to make your printout vivid.
7. Click OK to close the printer driver window.
8. Click Print.
Related Information
& “Available Paper and Capacities” on page 42
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed” on page 48
&
“Loading Paper in the Front Paper Feed Slot” on page 50
&
“List of Paper Types” on page 45
&
“Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for Windows Only)” on
page 60
User's Guide
Printing
61
Printing Basics - Mac OS X
Note:
Operations dier depending on the application. See the application's help for details.
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Select Print from the File menu or another command to access the printer driver window.
If necessary, click Show Details or
d
to expand the print window.
4. Make the following settings.
Printer: Select your printer.
Paper Size: Select the paper size you set in the application.
Orientation: Select the orientation you set in the application.
User's Guide
Printing
62
5. Select Print Settings from the pop-up menu.
6. Make the following settings.
Paper Source: Select the paper source in which you loaded the paper.
Media Type: Select the type of paper you loaded.
Make sure you select the correct paper type to optimize the print quality.
Grayscale: Select to print in black or shades of gray.
7. Click Print.
Related Information
& “Available Paper and Capacities” on page 42
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed” on page 48
&
“Loading Paper in the Front Paper Feed Slot” on page 50
&
“List of Paper Types” on page 45
Printing on 2-Sides
You can use either of the following methods to print on both sides of the paper.
Automatic 2-sided printing
Manual 2-sided printing (for Windows only)
When the printer has nished printing the rst side, ip the paper over to print on the other side.
User's Guide
Printing
63
You can also print a booklet that can be created by folding the printout. (For Windows only)
Note:
If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
& “Available Paper and Capacities” on page 42
Printing on 2-Sides - Windows
Note:
Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled,
access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status
Monitor 3.
Manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Access the printer driver window.
4.
Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual
(Short-edge binding) from 2-Sided Printing on the Main tab.
5.
Click Settings and make the appropriate settings.
Note:
To print a folded booklet, select Booklet.
6. Click Print Density, select the document type from Select Document Type, and then click OK to close the
window.
e printer driver automatically sets the Adjustments options for that document type.
Note:
Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density
Adjustment window and for Quality on the Main tab.
7. Set the other items on the Main and More Options tabs as necessary, and then click OK.
User's Guide
Printing
64
8. Click Print.
For manual 2-sided printing, when the rst side has nished printing, a pop-up window is displayed on the
computer. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed” on page 48
& “Loading Paper in the Front Paper Feed Slot” on page 50
& “Printing Basics - Windows” on page 60
Printing on 2-Sides - Mac OS X
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Access the printer driver window.
4. Select Two-sided Printing Settings from the pop-up menu.
5.
Select the bindings and Document Type.
Note:
Printing may be slow depending on the Document Type setting.
If you are printing high-density data such as photos or graphs, select Text & Graphi cs or Te xt & Photo s as the
Document Type setting. If scung occurs or the image bleeds through to the reverse side, adjust the print density
and ink drying time by clicking the arrow mark next to Adjustments.
6. Set the other items as necessary.
7. Click Print.
Related Information
&
“Loading Paper in the Paper Cassette” on page 46
&
“Loading Paper in the Rear Paper Feed” on page 48
&
“Loading Paper in the Front Paper Feed Slot” on page 50
&
“Printing Basics - Mac OS X” on page 62
User's Guide
Printing
65
5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6. Set the other items as necessary.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed” on page 48
& “Loading Paper in the Front Paper Feed Slot” on page 50
& “Printing Basics - Mac OS X” on page 62
Printing to Fit the Paper Size
You can print to t the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
1.
Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4.
Make the following settings on the More Options tab.
Document Size: Select the paper size you set in the application.
Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 46
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2. Open the le you want to print.
3. Access the printer driver window.
4.
Select Job Arranger Lite on the Main tab.
5. Set the Paper Source, Document Size, Orientation, and Paper Type.
6. Click OK to close the printer driver window.
7. Click Print.
e Job Arranger Lite window is displayed and the print job is added to the Print Project.
8. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and
then repeat steps 3 to 7.
Note:
If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File
menu.
9. Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary.
10. Select Print from the File menu.
Related Information
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed” on page 48
& “Loading Paper in the Front Paper Feed Slot” on page 50
& “Printing Basics - Windows” on page 60
Enlarged Printing and Making Posters (for Windows Only)
You can print one image on multiple sheets of paper to create a larger poster. You can print alignment marks that
help you stick the sheets together.
1.
Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
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5. Click Settings, make the appropriate settings, and then click OK.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed” on page 48
& “Loading Paper in the Front Paper Feed Slot” on page 50
& “Printing Basics - Windows” on page 60
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
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1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
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3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le
of the cross marks).
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
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6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
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8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
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10. Cut o the remaining margins along the outer guide.
Printing on Envelopes
Printing on Envelopes - Windows
1.
Load envelopes in the printer.
2.
Open the le you want to print.
3. Access the printer driver window.
4. Make the following settings on the Main tab.
Paper Source: Select the paper source in which you loaded the envelopes.
Document Size: Select the envelope size you set in the application.
Orientation: Select landscape.
Paper Type: Select Envelope.
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5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
Related Information
& “Loading Envelopes and Precautions” on page 51
& “Printing Basics - Windows” on page 60
Printing on Envelopes - Mac OS X
1. Load envelopes in the printer.
2. Open the
le
you want to print.
3. Access the printer driver window.
4. Make the following settings.
Paper Size: Select the envelope size you set in the application.
Orientation: Select landscape.
5. Select Print Settings from the pop-up menu.
6. Make the following settings.
Paper Source: Select the paper source in which you loaded the envelopes.
Media Type: Select Envelope.
7.
Click Print.
Related Information
& “Loading Envelopes and Precautions” on page 51
& “Printing Basics - Mac OS X” on page 62
Printing Using Advanced Features
is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
&
“Windows Printer Driver” on page 138
&
“Mac OS X Printer Driver” on page 140
Adding a Printing Preset
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
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Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Mac OS X
Access the printer driver window. To add your own preset, set items such as the Paper Size and Media Type, and
then save the current settings as the preset in the Presets setting.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Access the printer driver window. Select Scale, and then enter a percentage.
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
ese adjustments are not applied to the original data.
PhotoEnhance adjusts the color by analyzing the location of the subject. erefore, if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the
borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone
may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
Windows
Select Custom as the Color Correction setting on the More Options tab. Click Advanced, select the Color
Management setting, and then make appropriate settings.
Mac OS X
Access the printer driver window. Select Color Matching from the pop-up menu, and then select EPSON Color
Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the
arrow next to Advanced Settings and make the appropriate settings.
Printing an Anti-Copy Pattern (for Windows Only)
You can print documents with invisible letters such as "Copy". ese letters appear when the document is
photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy
pattern.
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Note:
is feature is only available when the following settings are selected.
Paper Type: plain papers
Quality: Standard
Auto 2-sided printing: Disabled
Color Correction: Automatic
Short Grain Paper: Disabled
Click Watermark Features on the More Options tab, and then select an anti-copy pattern. Click Settings to
change details such as the size and density.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the color and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Setting a Password for a Print Job (for Windows Only)
You can set a password for a print job to prevent printing until the password is entered on the printer's control
panel.
Select Condential Job on the More Options tab, and then enter a password.
To print the job, press the
button on the printer's control panel, and then select Condential Job. Select the job
and enter the password.
Printing Using a PostScript Printer Driver
Printing Using a PostScript Printer Driver - Windows
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the PostScript printer driver window.
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4. Select the orientation you set in the application as the Orientation on the Layout tab.
5. Make the following settings on the Paper/Quality tab.
Paper Source: Select the paper source in which you loaded the paper.
Media: Select the type of paper you loaded.
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6. Click Advanced, make the following settings, and then click OK.
Paper Size: Select the paper size you set in the application.
Color Mode: Select to print in full color or monochrome.
7. Click OK.
8. Click Print.
Printing Using a PostScript Printer Driver - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
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3. Access the printer driver window.
4. Make the following settings.
Printer: Select your printer.
Paper Size: Select the paper size you set in the application.
Orientation: Select the orientation you set in the application.
5. Select Paper Feed from the pop-up menu, and then select the paper source in which you loaded the paper.
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6. Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the
type of paper you loaded as the MediaType setting.
7.
Select Color as the Feature Sets setting, and then select the setting for Color Mode.
8. Click Print.
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Setting Items for the PostScript Printer Driver
Click Advanced to make the following settings.
Note:
e availability of these settings varies by model.
Color Mode Select whether to print in color or in monochrome.
Press Simulation You can select a CMYK ink color to simulate when you print by reproducing the CMYK ink
color of the
oset
press.
Simulation Method Select the method of color conversion for the CMYK simulation.
Pure Black Mode Select whether or not to print black text data or line drawing data using only black ink.
However, other color inks may be consumed depending on the paper, even when this
feature is set.
Ink Save Mode Conserves ink by reducing the print density.
Rotate by 180º Rotates the data 180 degrees before printing.
Printing Using the Epson Universal P6 Printer Driver
(for Windows Only)
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the Epson Universal P6 printer driver window.
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4. Make the following settings.
Color Options: Select to print in full color or black.
Orientation: Select the orientation you set in the application.
Paper Size: Select the paper size you set in the application.
Paper Type: Select the type of paper you loaded.
Paper Source: Select the paper source in which you loaded the paper.
5. Click OK.
6. Click Print.
Smart Devices Printing
By using the Epson iPrint application you can print photos, documents, and Web pages from a smart device such
as a smartphone or tablet. To use Epson iPrint, install it on your smartphone or tablet.
Visit the following website for more details.
http://ipr.to/c
Canceling Printing
Note:
In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
If you have sent a print job from Mac OS X v10.6.x or v10.5.8 through the network, you may not be able to cancel
printing from the computer. In this case, cancel the print job by using the printer's control panel. If you cannot cancel
printing from the control panel, see the Network Guide.
Canceling Printing - Printer Button
Press the
y
button to cancel the print job in progress.
Canceling Printing - Status Menu
1. Press the button to display Status Menu.
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2. Select Job Monitor > Print Job.
Ongoing jobs and jobs that are standing by are shown in the list.
3. Select the job that you want to cancel.
4. Press Cancel.
Canceling Printing - Windows
1.
Access the printer driver window.
2. Select the Maintenance tab.
3. Click Print Queue.
4. Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 138
Canceling Printing - Mac OS X
1. Click the printer icon in the Dock.
2. Select the job you want to cancel.
3.
Cancel the job.
Mac OS X v10.8.x to Mac OS X v10.9.x
Click
next to the progress meter.
Mac OS X v10.5.8 to v10.7.x
Click Delete.
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Copying
1. Load paper in the printer.
2. Place the originals.
3. Enter Copy from the home screen.
4. Enter the number of copies by using the numeric keypad.
5. Press Layout, and then select the appropriate layout.
6. Make other settings as necessary. You can make detailed settings by pressing Settings.
Note:
Press Preset to save your settings as a preset.
Press Preview to preview the copy results. However, you cannot preview when you have placed the originals on the
ADF.
7.
Press the
x
button.
Related Information
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed” on page 48
& “Loading Paper in the Front Paper Feed Slot” on page 50
& “Placing Originals” on page 53
& Copy Mode” on page 24
&
“Presets Mode” on page 41
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Scanning
Scanning Using the Control Panel
Scanning to an Email
You can send scanned image les by email directly from the printer through a pre-congured email server. Before
using this feature, you need to
congure
the email server. See the Administrator's Guide for more details.
You can specify the email address by entering directly, but it may be easier if you register the email address in the
contacts list rst.
Note:
Before you use this feature, make sure you have set the date/time and time
dierences
in Date/Time Settings correctly.
1. Place the originals.
2. Enter Scan from the home screen.
3. Select Email.
4. Enter the email addresses.
To select from the contacts list: Press Contacts, press the check box to add a check mark to a contact, and
then press Proceed.
To enter the email address manually: Select Enter Email Address > Enter Email Address, enter the email
address, and then press the enter key at the bottom-right of the screen.
Note:
You can send emails to up to 10 individual email addresses and groups.
5. Press Format, and then select the le format.
6. Press Menu, and then make settings for Email Settings and Basic Settings.
Note:
You can specify the maximum size for les that can be attached to an email in Attached File Max Size.
When you select PDF as the le format, you can set a password to protect the le. Select PDF Settings, and then
make settings.
Press Preset to save your settings as a preset.
7. Press the
x
button.
e scanned image is sent by email.
Related Information
&
“System Administration” on page 32
&
“Managing Contacts” on page 57
& “Placing Originals” on page 53
& “Scan Mode” on page 26
& “Presets Mode” on page 41
User's Guide
Scanning
87
Scanning to a Network Folder or FTP Server
You can save the scanned image to a specied folder on a network. You can specify the folder by entering a folder
path directly, but it may be easier if you register the folder information in the contacts list rst.
1. Place the originals.
2. Enter Scan from the home screen.
3. Select Network Folder/FTP.
4. Specify the folder.
To select from the contacts list: Press Contacts, select a contact, and then press Proceed.
To enter the folder path directly: Press Enter Location. Select Communication Mode, enter the folder path
as Location, and then make other folder settings.
5. Press Format, and then select the
le
format.
6. Press Menu, and then make settings for File Settings and Basic Settings.
Note:
When you select PDF as the
le
format, you can set a password to protect the
le.
Select PDF Settings, and then
make settings.
Press Preset to save your settings as a preset.
7.
Press the
x
button.
e scanned image is saved.
Related Information
& “Managing Contacts” on page 57
& “Placing Originals” on page 53
& “Scan Mode” on page 26
& “Presets Mode” on page 41
Scanning to a Memory Device
You can save the scanned image to a memory device.
1.
Insert a memory device into the printer's external interface USB port.
2. Place the originals.
3. Enter Scan from the home screen.
4.
Select Memory Device.
5. Press Format, and then select the le save format.
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6. Press Settings, and then make scan settings.
Note:
When you select PDF as the
le
format, you can set a password to protect the
le.
Select PDF Settings, and then
make settings.
Press Preset to save your settings as a preset.
7. Press the
x
button.
e scanned image is saved.
Related Information
& “Part Names and Functions” on page 18
& “Placing Originals” on page 53
& “Scan Mode” on page 26
& “Presets Mode” on page 41
Scanning to the Cloud
You can send scanned images to destinations that you specied on the Epson Connect user page.
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Scanning Using Document Capture Pro (for Windows Only)
You can scan the original using the settings specied in Document Capture Pro.
Note:
Before scanning, install Document Capture Pro and make settings for the job.
Before scanning, connect the printer and the computer to the network.
1.
Place the originals.
2. Enter Scan from the home screen.
3. Select Document Capture Pro.
4. Press Select Computer, and then select the computer registered to the job in Document Capture Pro.
Note:
If you select Option > Network Scanning Settings, and enable Protect with password in Document Capture Pro,
enter a password.
If you set only one job, proceed to step 6.
5. Select the job.
6.
Press the area in which the job content is displayed, and check the job details.
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7. Press the
x
button.
e scanned image is saved.
Related Information
& “Placing Originals” on page 53
& Document Capture Pro (for Windows Only)” on page 142
Scanning to a Computer (WSD)
Note:
Before using this feature, you need to setup your computer. See the Network Guide for more details.
is f u nc t io n i s on ly av ai l ab le f or c om pu te r s r un ni ng Win d ow s 8 .1 / Wi nd ow s 8 / Win d ow s 7/ Wi nd o ws Vi s ta .
1.
Place the originals.
2. Enter Scan from the home screen.
3. Select Computer (WSD).
4. Select a computer.
5. Press the
x
button.
e scanned image is saved.
Note:
See your computer's documentation for information on where the scanned image is stored on the computer.
Related Information
& “Placing Originals” on page 53
Scanning from a Computer
See the EPSON Scan help for an explanation of the setting items.
Authenticating Users when Using Access Control in EPSON Scan (for
Windows Only)
When the access control function is enabled for a printer, you need to enter a user ID and password when
scanning. Register a user name and password in EPSON Scan. If you do not know the password, contact your
printer administrator.
1. Access the EPSON Scan Settings.
Windows 8.1/Windows 8/Windows Server 2012
Enter "EPSON Scan Settings" in the search charm, and then select the displayed icon.
Except Windows 8.1/Windows 8/Windows Server 2012
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Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan
Settings.
2. Click Access Control.
3. Enter the user name and the password.
Scanning in
Oce
Mode
You can scan many text documents quickly.
1. Place the originals.
2. Start EPSON Scan.
3. Select Oce Mode from the Mode list.
4. Make the following settings on the Main Settings tab.
Document Source: Select the document source in which you placed your original.
Size: Select the size of your original.
Image Type: Select the type of image you want to scan.
Resolution: Select the resolution of the image you want to scan.
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5. Click Preview.
e preview window opens.
Note:
If you have place originals in the ADF, the rst page of the originals is ejected when the preview is nished. Place your
rst document page on top of the rest of the pages, and then load the entire original into the ADF.
6. Conrm the preview, and make settings on the Image Adjustment tab as necessary.
Note:
You can adjust the image such as making text enhancements.
7. Click Scan.
8. In the File Save Settings window, make appropriate settings and then click OK.
e scanned image is saved in the specied folder.
Note:
When you select PDF as the Image Format setting, you can set a password to protect the
le.
Click Options, select the
Security tab, and then make settings.
Related Information
&
“Placing Originals” on page 53
&
“EPSON Scan (Scanner Driver)” on page 142
Scanning in Professional Mode
You can scan images while adjusting the quality and color. is mode is recommended for advanced users.
1. Place the originals.
2. Start EPSON Scan.
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3. Select Professional Mode from the Mode list.
4. Make the following settings.
Document Source: Select the document source in which you placed your original.
Auto Exposure Type: Select the exposure type that suits your original.
Image Type: Select the type of image you want to scan.
Resolution: Select the resolution of the image you want to scan.
Target Size: Select the output image size you want to scan to.
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5. Click Preview.
e preview window opens.
Note:
If you have place originals in the ADF, the rst page of the originals is ejected when the preview is nished. Place your
rst document page on top of the rest of the pages, and then load the entire original into the ADF.
6. Check the preview, and adjust the image as necessary.
Note:
You can make various image adjustments such as improving the color, sharpness, and contrast.
7. Click Scan.
8. In the File Save Settings window, make appropriate settings and then click OK.
e scanned image is saved in the specied folder.
Note:
When you select PDF as the Image Format setting, you can set a password to protect the
le.
Click Options, select the
Security tab, and then make settings.
Related Information
& “Placing Originals” on page 53
& “EPSON Scan (Scanner Driver)” on page 142
Smart Devices Scanning
By using the Epson iPrint application you can scan photos and documents from smart devices such as
smartphones or tablets. To use Epson iPrint, install it on your smartphone or tablet.
Visit the following website for more details.
http://ipr.to/c
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Scanning
94
Faxing
Setting Up a Fax
Connecting to a Phone Line
Compatible Telephone Lines
You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and
PBX (Private Branch Exchange) telephone systems.
You may not be able to use the printer with the following phone lines or systems.
VoIP phone line such as DSL or
ber-optic
digital service
Digital phone line (ISDN)
Some PBX telephone systems
When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the
telephone wall jack and the printer
Connecting the Printer to a Phone Line
Connect the telephone line and the printer using the following phone cable.
Phone line: RJ-11 (6P2C)
Telephone set connection: RJ-11 (6P2C)
Depending on the area, a phone cable may be included with the printer. If it is included, use that cable.
You may need to connect the phone cable to an adapter provided for your country or region.
c
Important:
Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not
remove the cap if you are not connecting your telephone.
In areas where lightning strikes occur frequently, we recommend that you use a surge protector.
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Connecting to a Standard Phone Line (PSTN) or PBX
Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer.
Related Information
& “Making Settings for a PBX Phone System” on page 100
Connecting to DSL or ISDN
Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the
printer. See the manuals that came with the modem or the adapter for details.
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Note:
If your DSL modem is not equipped with a built-in DSL lter, connect a separate DSL lter.
Connecting Your Phone Device to the Printer
When using the printer and your telephone on a single phone line, connect the telephone to the printer.
Note:
If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the
phone device for details.
When connecting an answering machine, make sure you set the Rings to Answer setting correctly.
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c
Important:
When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If
you split the line to connect the phone device and the printer separately, the phone and the printer do not work
correctly.
3. Pick up the handset of the connected phone device and conrm that the [e phone line is in use.] message is
displayed on the LCD screen.
If the message is not displayed, check that the phone cable is securely connected to the EXT. port.
Related Information
& “Settings for the Answering Machine” on page 107
Making Basic Fax Settings
First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then
congure
the other
settings as necessary.
e Fax Setting Wizard is automatically displayed when the printer is turned on for the rst time. Once you have
made the settings, you do not need to make them again unless the connection environment is changed.
If an administrator has locked the settings, only the administrator can make the settings.
Making Basic Fax Settings Using the Fax Setting Wizard
Make basic settings by following the on-screen instructions.
1. Connect the printer to the phone line.
c
Important:
Because an automatic fax connection check runs at the end of the wizard, make sure you connect the printer to
the phone line before starting the wizard.
2. Enter Setup from the home screen.
3. Select System Administration > Fax Settings > Fax Setting Wizard, and then press Start.
e
wizard begins.
4. On the fax header entry screen, enter your sender name such as your company name.
Note:
Your sender name and your fax number appear as the header for outgoing faxes.
5. On the phone number entry screen, enter your fax number.
6. On the DRD Setting screen, make the following settings.
If you have subscribed to a distinctive ring service from your telephone company: Press Proceed, select the
ring pattern to be used for incoming faxes, and then go to step 9. Receive Mode is automatically set to
Auto.
If you do not need to set this option: Press Skip, and then go to the next step.
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Note:
Distinctive ring services, oered by many telephone companies (the service name diers by company), allows you to
have several phone numbers on one phone line. Each number is assigned a
dierent
ring pattern. You can use one
number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD.
Depending on the region, On and O are displayed as the DRD options. Select On to use the distinctive ring feature.
7.
On the Receive Mode Setting screen, select whether you are using your phone device connected to the printer.
When connected: Press Ye s , and go to the next step.
When not connected: Press No and go to step 9. Receive Mode is set to Auto.
8. On the Receive Mode Setting screen, select whether you want to receive faxes automatically.
To receive automatically: Press Ye s . Receive Mode is set to Auto.
To receive manually: Press No. Receive Mode is set to Manual.
9. On the
Conrm
Settings screen, check the settings you made, and then press Proceed.
To correct or change settings, press the
y
button.
10. Press Start to run the fax connection check, and when the screen prompts you to print the check result, press
the
x
button.
A report of the check result that shows the connection status is printed.
Note:
If there are any errors reported, follow the instructions on the report to solve them.
If the Select Line Type screen is displayed, select the line type. When you are connecting the printer to a PBX phone
system or terminal adapter, select PBX.
If the Select Dial Tone Detection screen is displayed, select Disable.
However, setting this to Disable may cause the printer to skip the rst digit of a fax number when dialing and send
the fax to the wrong number.
Related Information
& Connecting the Printer to a Phone Line” on page 95
& Setting Receiving Mode” on page 107
& “Making Settings for a PBX Phone System” on page 100
& “Fax Settings” on page 36
Making Basic Fax Settings Individually
You can make fax settings without using the fax setting wizard by selecting each setting menu individually.
e
settings congured using the wizard can also be changed. For more details, see the list of menus in fax settings.
Related Information
& “Fax Settings” on page 36
Making Settings for a PBX Phone System
Make the following settings when using the printer in oces that use extensions and require external access codes,
such as 0 and 9, to get an outside line.
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1. Enter Setup from the home screen.
2. Select System Administration > Fax Settings > Basic Settings > Line Type.
3.
Select PBX.
4. On the Access Code screen, select Use.
5. Press the Access Code eld, enter the external access code used for your phone system, and then press the
enter key at the bottom-right of the screen.
e access code is stored in the printer. When sending a fax to an outside fax number, enter # (hash) instead of
the actual access code.
Note:
When # (hash) is entered at the beginning of the fax number, the printer replaces the # with the stored access code when
dialing. Using # helps avoid connection problems when connecting to an outside line.
Making Paper Source Settings to Receive Faxes
Set the paper sources that you do not want to use for printing received documents or fax reports. Make this setting
if you have loaded special paper such as photo paper in one paper source and you do not want to use the paper for
printing faxes.
1. Enter Setup from the home screen.
2.
Select System Administration > Printer Settings > Paper Source Settings > Auto Select Settings > Fax.
3. Select the paper source that you do not want to use for printing faxes, and then disable it.
Sending Faxes
Basic Fax Sending Operations
Send faxes in color or monochrome (B&W). When sending a fax in monochrome, you can preview the scanned
image on the LCD screen before sending.
Note:
If the fax number is busy or there is some problem, the printer automatically redials aer one minute.
You can reserve up to 50 monochrome fax jobs even while the phone line is in use for a voice call, sending another fax, or
receiving a fax. You can check or cancel reserved fax jobs from Job Monitor in Status Menu.
If you have enabled the Save Failure Data feature, failed faxes are saved, and you can resend them from Job Monitor in
Status Menu.
Sending Faxes Using the Control Panel
1. Place the originals.
Note:
You can send up to 100 pages in one transmission; however depending on the remaining amount of memory, you may
not be able to send faxes with less than 100 pages.
2. Enter Fax from the home screen.
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3. Specify the recipient.
To enter manually: Enter numbers using the numerical keypad on the control panel or the LCD screen, and
then press the enter key at the bottom-right of the screen.
To select from the contacts list: Press Contacts, press the check box to add a check mark to a contact, and
then press Proceed.
To select from the sent fax history: Press History, select a recipient, and then press Menu > Send to this
number.
Note:
You can send the same monochrome fax to up to 200 recipients. A color fax can only be sent to one recipient at a
time.
To add a pause (pause for three seconds) during dialing, enter a hyphen by pressing
.
When Direct Dialing Restrictions in Security Settings is enabled, you can only select fax recipients from the
contacts list or the sent fax history. You cannot manually enter a fax number.
If you set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the
beginning of the fax number.
To delete recipients you entered, display the list of recipients by pressing the
eld
on the screen that shows a fax
number or the number of recipients, select the recipient from the list, and then select Delete from the List.
4. Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method
as necessary.
Note:
To send 2-sided originals, enable ADF 2-Sided. However, you cannot send in color with this setting.
Press Preset on the fax top screen to save the current settings and the recipients in Preset.
5. When sending a monochrome fax, press Preview on the fax top screen to check the scanned document.
: Moves the screen in the direction of the arrows.
: Reduces or enlarges.
: Moves to the previous or the next page.
Retry: Cancels the preview.
View: Displays or hides the operation icons.
Note:
You cannot send the fax in color aer previewing.
When Direct Send is enabled, you cannot preview.
When the preview screen is
le
untouched for 20 seconds, the fax is sent automatically.
e
image quality of a sent fax may be
dierent
from what you previewed depending on the capability of the
recipient machine.
6. Press the
x
button.
Note:
To cancel sending, press the
y
button.
It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the
printer is sending a color fax, you cannot use the other features.
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Related Information
& “Placing Originals” on page 53
& “Fax Mode” on page 28
& “Checking Fax Jobs” on page 112
& “Managing Contacts” on page 57
& “Presets Mode” on page 41
Sending Faxes Dialing from the External Phone Device
You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending
a fax, or when the recipient's fax machine does not switch to the fax automatically.
1. Place the originals.
Note:
You can send up to 100 pages in one transmission.
2.
Pick up the handset of the connected telephone, and then dial the recipient's fax number using the phone.
3. Press Start Fax on the printer's control panel, and then press Send.
4. Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method
as necessary.
5.
When you hear a fax tone, press the
x
button, and then hang up the handset.
Note:
When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs
scanning and sending simultaneously. While sending the fax, you cannot use the other features.
Related Information
&
“Placing Originals” on page 53
& “Fax Mode” on page 28
Various Ways of Sending Faxes
Sending Faxes After Conrming the Recipient's Status
You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating,
and transmitting. You can also use this feature when you want to receive a fax from a fax polling service by
following audio guidance.
1. Place the originals.
2. Enter Fax from the home screen.
3. Press On Hook.
Note:
You can adjust the sound volume of the speaker.
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4. Specify the recipient.
5. When you hear a fax tone, press Send/Receive, and then press Send.
Note:
When receiving a fax from a fax polling service, and you hear the audio guidance, follow the guidance to make the
printer operations.
6. Press the
x
button.
Related Information
& “Sending Faxes Using the Control Panel” on page 101
& “Receiving Faxes by Polling (Polling Receive)” on page 109
& “Placing Originals” on page 53
& “Fax Mode” on page 28
Sending Faxes at a Specied Time (Send Fax Later)
You can set to send a fax at a specied time. Only monochrome faxes can be sent when the time to send is
specied.
1. Place the originals.
2. Enter Fax from the home screen.
3. Specify the recipient.
4. Press Menu, and then select Send Fax Later.
5. Press On, enter the time to send the fax, and then press OK.
6.
Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method
as necessary.
7. Press the
x
button.
Note:
To cancel the fax, cancel it from Job Monitor in Status Menu.
Related Information
&
“Sending Faxes Using the Control Panel” on page 101
&
“Placing Originals” on page 53
& “Fax Mode” on page 28
& “Checking Fax Jobs” on page 112
Storing a Fax Without Specifying a Recipient (Store Fax Data)
You can store up to 100 pages of a single document in monochrome. is allows you to save the time spent
scanning the document when you need to send the same document frequently.
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From the home screen, select Fax > Menu > Fax Send Settings > Direct Send > On.
Sending a Fax Preferentially (Priority Send)
You can send an urgent document ahead of the other faxes waiting to be sent.
From the home screen, select Fax > Menu > Fax Send Settings > Priority Send > On.
Note:
You cannot send your document preferentially while one of the following is in progress because the printer cannot accept
another fax.
Sending a monochrome fax with Direct Send enabled
Sending a color fax
Sending a fax using a connected telephone
Sending a fax sent from the computer
Sending Dierent Size Documents Using ADF (Continuous Scan from ADF)
If you place dierent sized originals in the ADF, all of the originals are sent at the largest size among them. You can
send them in their original sizes by sorting and placing them by size, or placing them one by one.
Before placing originals, select Fax > Menu > Fax Send Settings > Continuous Scan from ADF > On from the
home screen. Follow the on-screen instructions to place originals.
e printer stores the scanned documents, and sends as one document.
Note:
If you leave the printer untouched for 20 seconds aer prompted to set the next originals, the printer stops storing and starts
sending the document.
Sending Multiple Faxes to the Same Recipient at Once (Batch Send)
If there are multiple faxes waiting to be sent to the same recipient, you can set the printer to group them together to
send them at once. Up to 5 documents (up to 100 pages in total) can be sent at one time. is helps you save on
connection fees by reducing the number of transmission times.
From the home screen, select Setup > System Administration > Fax Settings > Send Settings > Batch Send > On.
Note:
Scheduled faxes are also grouped together when the recipient and the time to send the fax match.
Batch Send is not applied to the following fax jobs.
Monochrome fax with Priority Send enabled
Monochrome fax with Direct Send enabled
Color faxes
Faxes sent from the computer
Sending a Fax from a Computer
You can send faxes from the computer by using the FAX Utility and PC-FAX driver. See the help of FAX Utility and
PC-FAX driver for the operating instructions.
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Related Information
& “PC-FAX Driver (Fax Driver)” on page 143
& “FAX Utility” on page 143
Receiving Faxes
Setting Receiving Mode
You c an s e t Receive Mode using the Fax Setting Wizard. When you set up the fax feature for the rst time, we
recommend using the Fax Setting Wizard. If you want to change the Receive Mode settings individually, follow
the steps below.
1.
Enter Setup from the home screen.
2. Select System Administration > Fax Settings > Receive Settings > Receive Mode.
3. Select how to receive.
Auto: Recommended for heavy fax users. e printer automatically receives a fax aer the number of rings
you specied.
c
Important:
When you do not connect a telephone to the printer, select the Auto mode.
Manual: Recommended for users who do not fax
oen,
or who want to receive a fax
aer
answering calls
with the connected telephone. When receiving a fax, pick up the handset, and then operate the printer.
Note:
If you enable the Remote Receive feature, you can only start receiving a fax by operating the connected telephone.
Related Information
&
“Making Basic Fax Settings Using the Fax Setting Wizard” on page 99
& “Receiving Faxes Manually” on page 108
& “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 108
Settings for the Answering Machine
You need settings to use an answering machine.
Set the Receive Mode of the printer to Auto.
Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering
machine. Otherwise, the answering machine cannot receive voice calls to record voice messages. See the
manuals that came with the answering machine for its settings.
e Rings to Answer setting may not be displayed depending on the region.
Related Information
& “Fax Settings” on page 36
User's Guide
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107
Various Ways of Receiving Faxes
Receiving Faxes Manually
When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below
to receive faxes.
1. When the telephone rings, pick up the handset.
2. When you hear a fax tone, press Start Fax on the LCD screen of the printer.
Note:
When you enable the Remote Receive feature, you can only start receiving the fax by operating the telephone.
3. Press Receive.
4.
Press the
x
button, and then hang up the handset.
Related Information
& “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 108
& Making Output Settings for Received Faxes” on page 109
& “Making Paper Source Settings to Receive Faxes” on page 101
Receiving Faxes Using a Connected Telephone (Remote Receive)
To receive a fax manually, you need to operate the printer
aer
you pick up the handset of the telephone. By using
the Remote Receive feature, you can start receiving a fax just by operating the phone.
e Remote Receive feature is available for telephones that support tone dialing.
Related Information
&
“Receiving Faxes Manually” on page 108
Setting Up Remote Receive
1.
Enter Setup from the home screen.
2. Select System Administration > Fax Settings > Receive Settings > Remote Receive.
3. Aer enabling Remote Receive, enter a two digit code (0 to 9, *, and # can be entered) in the Start Code eld.
4. Press OK.
Using Remote Receive
1. When the telephone rings, pick up the handset.
2. When you hear a fax tone, enter the start code using the telephone.
3. Aer conrming that the printer has started receiving the fax, hang up the handset.
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108
Receiving Faxes by Polling (Polling Receive)
You can receive a fax stored on another fax machine for fax polling by dialing the fax number. You can receive a
specic document from a fax information service by following the audio guidance of the service.
Note:
When you follow the audio guidance, dial the fax number using the On Hook feature, or using the connected telephone.
1.
Enter Fax from the home screen.
2. Select Menu > Polling Receive, and then enable the function.
3. Enter the fax number.
Note:
When Direct Dialing Restrictions in Security Settings is enabled, you can only select fax recipients from the contacts
list or the sent fax history. You cannot manually enter a fax number.
4. Press the
x
button.
Related Information
& “Sending Faxes Aer Conrming the Recipient's Status” on page 103
& “Sending Faxes Dialing from the External Phone Device” on page 103
Making Output Settings for Received Faxes
You can set to save received faxes in the printer's inbox, a memory device, or a computer. You can also make
settings to forward received documents automatically. If you set none of them, received documents are printed
automatically.
1.
Enter Setup from the home screen.
2. Select System Administration > Fax Settings > Output Settings > Fax Output.
3. Press Settings, select the option you want, and then make settings.
Save to Inbox:
Saves all received documents in the printer's inbox.
e
stored documents are not automatically printed.
You can view the documents on the LCD screen of the printer and print them if needed.
Save to Computer:
On the computer connected to the printer, make settings to save received documents on the computer using
FAX Utility. See the help of FAX Utility for more details.
Once the received documents are saved on the computer, they are deleted from the printer. To print the
documents automatically while saving them on the computer, select Ye s a nd Pr in t on the printer
aer
nishing the FAX Utility settings.
Note:
When the computer is not turned on, the printer temporarily saves the received documents in its memory. If the
memory becomes full, the printer cannot send or receive faxes.
Save to Memory Device:
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Converts received documents into PDF format and saves them in a memory device connected to the
printer. Once the received documents are saved in the memory device, they are deleted from the printer. To
print the documents automatically while saving them in the memory device, select Ye s a nd Print on the
printer.
Before using this feature, you need to create a folder in the memory device in which received documents are
saved. Select Other Settings > Create Folder to Save, and then create a folder.
Note:
Make sure the memory device is connected to the printer. If you leave the device disconnected, sending and receiving
faxes may become impossible due to a memory full error because the printer temporarily saves the received documents
while the device is disconnected.
Forward:
Forwards received documents to another fax machine, or converts the documents into PDF format and
forwards them to a folder on a server or to an email address. Forwarded documents are deleted from the
printer. To print the documents automatically while forwarding them, select Ye s a nd Print.
You can specify up to ve destinations to forward. Select Other Settings > Where to Forward, and then
select the destinations from the contacts list.
Note:
Color faxes cannot be forwarded.
When forwarding to an email address, you can specify a subject for the email. Select Other Settings > Email Subject
to Forward, and enter the subject.
When forwarding to an email address, make sure the Date/Time and Ti me Di e r en ce settings of the printer are
correct. If they are incorrect, time stamps on your emails may not display correctly on the recipient's computer.
You can select whether to print the documents or save them in the printer's memory when the printer failed to
forward. Select Other Settings > Options When Forwarding Failed, and then select one of the options.
Related Information
& “FAX Utility” on page 143
& “Managing Contacts” on page 57
& “System Administration” on page 32
Checking the Received Faxes on the LCD Screen
You can check the received documents saved in the printer's inbox on the LCD screen.
1. On the home screen, check the icon that lights up when there are faxes to be processed, such as new faxes and
faxes waiting to be forwarded.
2. Enter Fax from the home screen.
3. Select Open Inbox.
4. If the inbox has been password protected, enter the inbox password or the administrator password.
5. Select the fax to view from the list.
e contents of the fax are displayed.
: Rotates the image to the right by 90 degrees.
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110
: Moves the screen in the direction of the arrows.
: Reduces or enlarges.
: Moves to the previous or the next page.
View: Displays or hides the operation icons.
6. Press Menu, select whether to print or delete the document you have viewed, and then follow the on-screen
instructions.
Note:
e printer cannot receive and send faxes when the memory is full. We recommend deleting the viewed or printed
documents.
Related Information
& “Icons Displayed on the LCD Screen” on page 22
& “Fax Settings” on page 36
Using Other Faxing Features
Printing Fax Report and List
Printing Fax Report Manually
1. Enter Fax from the home screen.
2. Select Menu > Fax Report.
3.
Select the report to print, and then follow the on-screen instruction.
Note:
You can change the report format. From the home screen, select Setup > System Administration > Fax Settings >
Output Settings, and then change the Attach Image to Report or Report Format settings.
Related Information
& “Fax Mode” on page 28
& “Fax Settings” on page 36
Setting Up to Print Fax Reports Automatically
You can make settings to print the following fax reports automatically.
Transmission Report
From the home screen, select Setup > System Administration > Fax Settings > User Default Settings >
Transmission Report, and then select Print or Print on Error.
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111
Note:
To change the setting when sending a fax, press Menu on the fax top screen, and then select Fax Send Settings >
Transmission Repor t.
Forwarding Report
From the home screen, select Setup > System Administration > Fax Settings > Output Settings > Forwarding
Report, and then select Print or Print on Error.
Fax Log
From the home screen, select Setup > System Administration > Fax Settings > Output Settings > Fax Log Auto
Print, and then select On(Every 30) or On(Time).
Related Information
& “Fax Mode” on page 28
& “Fax Settings” on page 36
Setting Security for Faxing
You can make security settings to prevent sending a fax to the wrong recipient, or prevent received documents
from being leaked or lost. You can also delete backed-up fax data.
1. Enter Setup from the home screen.
2. Select System Administration > Fax Settings > Security Settings.
3. Select the menu, and then make the settings.
Related Information
& “Fax Settings” on page 36
Checking Fax Jobs
Checking Fax Jobs in Progress
You can check, cancel, print, resend, or delete the following fax documents.
Received documents that have not been printed yet.
Documents that have not be sent yet
Documents stored using Polling Send or Store Fax Data.
Documents that have failed to be sent (if you have enabled Save Failure Data)
1. Press the
button.
2. Select Job Monitor, and then select Communication Job or Print Job.
3. Select a job to check.
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Checking the Fax Job History
You can check the history of sent or received fax jobs. e received fax logs include the received documents so that
you can reprint them. You cannot print or resend sent documents from the sent log.
1. Press the
button.
2. Select Job History, and then select Receive Job or Send Job.
3. Select a job to check.
Note:
All the received documents are stored in Job History so that you can reprint them, but they are deleted in chronological
order when the printer runs out of memory.
Checking the Received Documents in the Inbox
You can check received documents stored in the printer's inbox.
1. Press the
button.
2. Select Job Storage and then select Inbox.
Note:
Press Menu to display menus for printing or deleting all the documents in the inbox.
3. Select a fax to check.
e content of the document is displayed.
Note:
Press Menu, and then select Details to see detailed information such as the date and time, and the sender.
e printer cannot receive and send faxes when the memory is full. We recommend deleting the viewed or printed
documents.
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Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Ink Cartridges and the
Maintenance Box
You can check the approximate ink levels and the approximate service life of the maintenance box from the control
panel or the computer.
Checking the Status of the Ink Cartridges and the Maintenance Box
- Control Panel
1. Press the button on the control panel.
2. Select Printer Information.
Note:
e indicator on the far right indicates the available space in the maintenance box.
Checking the Status of the Ink Cartridges and the Maintenance Box
- Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 138
Checking the Status of the Ink Cartridges and the Maintenance Box
- Mac OS X
1. Start the printer driver utility:
Mac OS X v10.6.x to v10.9.x
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Mac OS X v10.5.8
Select System Preferences from the
menu > Print & Fax, and then select the printer. Click Open Print
Queue > Utility.
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Replacing Ink Cartridges and Other Consumables
114
2. Click EPSON Status Monitor.
Ink Cartridge Codes
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink.
e
use of non-genuine ink may cause damage that is not covered by Epsons warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
e following are the codes for genuine Epson ink cartridges.
Black Cyan Magenta Yellow
T7561
T7551
T7541
T7562
T7552
T7542
T7563
T7553
T7543
T7564
T7554
T7544
Note:
Not all cartridges are available in all regions.
For information on Epson's ink cartridge yields, visit the following website.
http://www.epson.eu/pageyield
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Handling precautions
Store ink cartridges at normal room temperature and keep them away from direct sunlight.
Epson recommends using the ink cartridge before the date printed on the package.
For best results, use up ink cartridge within six months of opening the package.
Aer bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
Install all ink cartridges; otherwise you cannot print.
Do not move the print head by hand; otherwise, you may damage the printer.
Do not turn
o
the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
User's Guide
Replacing Ink Cartridges and Other Consumables
115
Do not leave the printer with the ink cartridges removed; otherwise, ink remaining in the print head nozzles
may dry out and you may not be able to print.
If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink cartridge in the same environment as the printer. Because the ink supply port is equipped
with a valve designed to contain the release of excess ink, there is no need to supply your own covers or plugs.
Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
is
printer uses ink cartridges equipped with an IC chip that monitors information such as the amount of
remaining ink for each cartridge. is means that even if the cartridge is removed from the printer before it is
expended, you can still use the cartridge aer reinserting it back into the printer.
To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your printer indicates to replace the cartridge. e yields quoted for you do not
include this reserve.
Although the ink cartridges may contain recycled materials, this does not
aect
printer function or
performance.
Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
Do not drop or knock it against hard objects; otherwise, the ink may leak.
You cannot use the cartridges that came with the printer for the replacement.
Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Consumption of Ink
To maintain optimum print head performance, some ink is consumed from all cartridges not only during
printing but also during maintenance operations such as print head cleaning.
When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
e ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. is one-o process
consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink
cartridges.
Replacing Ink Cartridges
1.
Open the front cover.
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Replacing Ink Cartridges and Other Consumables
116
2. Push the ink cartridge that you want to replace.
e
ink cartridge will pop out slightly.
3. Remove the ink cartridge from the printer.
4. Remove the new ink cartridge from its package.
c
Important:
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
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Replacing Ink Cartridges and Other Consumables
117
5. Shake the ink cartridge horizontally for 5 seconds, moving it back and forth about 10 cm 15 times.
6. Insert the cartridge into the printer until it clicks.
Note:
If Check is displayed on the control panel, press it to check if the cartridges are installed correctly.
7.
Close the front cover.
Note:
Put used ink cartridges in a plastic bag and dispose of them according to your local laws and regulations.
Related Information
& “Ink Cartridge Codes” on page 115
& “Ink Cartridge Handling Precautions” on page 115
Maintenance Box Code
Epson recommends the use of a genuine Epson maintenance box.
e
following is the code for the genuine Epson maintenance box.
T6712
Maintenance Box Handling Precautions
Read the following instructions before replacing the maintenance box.
Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
Keep the maintenance box out of direct sunlight.
Do not replace the maintenance box during printing; otherwise, ink may leak.
Do not reuse a maintenance box which has been removed and
le
detached for a long period. Ink inside the
box will have solidied and no more ink can be absorbed.
Replacing a Maintenance Box
In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the
User's Guide
Replacing Ink Cartridges and Other Consumables
118
maintenance box has reached its limit. Whether and how oen this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
Replace the maintenance box when you are promoted to do so. e Epson Status Monitor, your LCD, or lights on
the control panel will advise you when this part needs replacing. e need for replacement of the box does not
mean that your printer has ceased to operate in accordance with its
specications.
e
Epson warranty does not
cover the cost of this replacement. It is a user-serviceable part.
Note:
When it is full, you cannot print until the maintenance box is replaced to avoid ink leakage. However, you can perform
operations such as sending faxes and saving data to an external USB device.
1. Remove the new maintenance box from its package.
c
Important:
Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation
and printing.
Do not remove thelm on the top of the box; otherwise ink may leak.
Note:
A transparent bag for the used maintenance box is provided with the new maintenance box.
2. Open rear cover 1.
3. Remove the used maintenance box.
4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the
bag shut.
User's Guide
Replacing Ink Cartridges and Other Consumables
119
c
Important:
Dispose the used maintenance box without removing the lm.
Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
5. Insert the new maintenance box all the way into the printer.
6. Close rear cover 1.
Related Information
& “Maintenance Box Code” on page 118
& “Maintenance Box Handling Precautions” on page 118
Maintenance Rollers Codes
Epson recommends the use of genuine Epson maintenance rollers.
e
following are the codes.
Maintenance rollers of paper cassette 1: S990011
Maintenance rollers of paper cassette 2 to 4: S990021
Replacing Maintenance Rollers in Paper Cassette 1
ere are two places for replacing the maintenance rollers: on the back of the printer (two rollers) and on the paper
cassette (one roller).
1. Remove the new maintenance rollers from their package.
c
Important:
e maintenance rollers for the paper cassette 1 and paper cassette 2 to 4 are dierent. Check the direction
of the arrow at the center of the maintenance rollers, and make sure the maintenance rollers are the ones for
paper cassette 1. If you attach the wrong rollers, the printer may not feed the paper.
Be careful not to stain the surface of the maintenance rollers. If dust collects on the surface of the
maintenance rollers, clean the rollers by using a so and dry cloth.
2. Turn
o
the printer by pressing the
P
button, and then unplug the power cord.
User's Guide
Replacing Ink Cartridges and Other Consumables
120
3. Pull out paper cassette 1.
4. Turn the printer around, and open rear cover 1.
5. Pull out rear cover 2.
User's Guide
Replacing Ink Cartridges and Other Consumables
121
6. Remove the cover inside the back of the printer.
7. Slide out the two used maintenance rollers, and remove them.
8. Insert two new maintenance rollers until they click into place.
Note:
Insert the maintenance rollers by rolling them so that you can insert them smoothly.
User's Guide
Replacing Ink Cartridges and Other Consumables
122
9. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it.
10. Install the new maintenance roller in the paper cassette.
11. Hold down the maintenance roller rmly.
12. Insert rear cover 2, close rear cover 1, and then insert the paper cassette.
13. Turn on the printer, select Setup > Maintenance > Maintenance Roller Information > Reset Maintenance
Roller Counter, and then select the paper cassette in which you replaced the maintenance rollers.
User's Guide
Replacing Ink Cartridges and Other Consumables
123
Related Information
& “Maintenance Rollers Codes” on page 120
Replacing Maintenance Rollers in Paper Cassette 2 to
4
ere are two places for replacing the maintenance rollers: on the back of the optional paper cassette unit (two
rollers) and on the paper cassette (one roller).
1. Remove the new maintenance rollers from their package.
c
Important:
e
maintenance rollers for the paper cassette 1 and paper cassette 2 to 4 are
dierent.
Check the direction
of arrow on the center of the maintenance rollers, and make sure the maintenance rollers are the ones for
paper cassette 2 to 4. If you attach the wrong rollers, the printer may not feed the paper.
Be careful not to stain the surface of the maintenance rollers. If the dust collects on the surface of the
maintenance rollers, clean the rollers by using a so and dry cloth.
2. Turn o the printer by pressing the
P
button, and then unplug the power cord.
3.
Pull out the optional paper cassette of which you want to replace the rollers.
User's Guide
Replacing Ink Cartridges and Other Consumables
124
4. Turn the printer around, and open the rear cover of the optional paper cassette unit.
5. Remove the screws by a screwdriver and remove the cover on the rear of inside the printer.
User's Guide
Replacing Ink Cartridges and Other Consumables
125
6. Slide out two used maintenance rollers, and remove both of them.
7. Insert two new maintenance rollers until they click into place.
Note:
Insert the maintenance rollers by rolling them so that you can insert them smoothly.
8.
Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it.
User's Guide
Replacing Ink Cartridges and Other Consumables
126
9. Install the new maintenance roller in the paper cassette.
10. Hold down the maintenance roller rmly.
11.
Fasten the screws to attach the cover back on, and close the rear cover.
12. Insert the paper cassette.
13. Turn on the printer, select Setup > Maintenance > Maintenance Roller Information > Reset Maintenance
Roller Counter, and then select the paper cassette in which you replaced the maintenance rollers.
Related Information
& “Maintenance Rollers Codes” on page 120
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains, you can use the following settings to continue printing for
a short time using only black ink.
Type of paper: plain papers, Envelope
Color: Grayscale
User's Guide
Replacing Ink Cartridges and Other Consumables
127
EPSON Status Monitor 3: Enabled (for Windows only)
Because this feature is only available for approximately
ve
days, replace the expended ink cartridge as soon as
possible.
Note:
If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
e available period varies depending on the usage conditions.
Temporarily Printing with Black Ink - Windows
1. When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
2. Access the printer driver window.
User's Guide
Replacing Ink Cartridges and Other Consumables
128
3. Select plain papers or Envelope as the Paper Type setting on the Main tab.
4. Select Grayscale.
5.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
7. Click Print in Black in the window displayed.
Related Information
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed” on page 48
&
“Loading Paper in the Front Paper Feed Slot” on page 50
&
“Printing Basics - Windows” on page 60
Temporarily Printing with Black Ink - Mac OS X
Note:
To use this feature through a network, connect with Bonjour.
1. Click the printer icon in the Dock.
2. Cancel the job.
Mac OS X v10.8.x to Mac OS X v10.9.x
Click
next to the progress meter.
Mac OS X v10.5.8 to v10.7.x
Click Delete.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4. Select On as the Permit temporary black printing setting.
5. Access the printer driver window.
6. Select Print Settings from the pop-up menu.
7. Select plain papers or Envelope as the Media Type setting.
8. Select Grayscale.
9. Set the other items as necessary.
10.
Click Print.
User's Guide
Replacing Ink Cartridges and Other Consumables
129
Related Information
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed” on page 48
& “Loading Paper in the Front Paper Feed Slot” on page 50
& “Printing Basics - Mac OS X” on page 62
Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink cartridge.
is feature is only available when you select the following settings in the printer driver.
Paper Type: plain papers
Quality: Standard
EPSON Status Monitor 3: Enabled
Note:
If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
Composite black looks slightly dierent from pure black. In addition, the print speed is reduced.
To maintain the quality of the print head, black ink is also consumed.
Options Description
Yes Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink cartridge and it runs low again.
User's Guide
Replacing Ink Cartridges and Other Consumables
130
Improving Print and Scan Quality
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the
computer.
c
Important:
Do not open the front cover or turn
o
the printer during head cleaning. If the head cleaning is incomplete, you may
not be able to print.
Note:
Because print head cleaning uses some ink, clean the print head only if quality declines.
When ink is low you may not be able to clean the print head. Replace the appropriate ink cartridge rst.
If print quality has not improved aer repeating nozzle check and head cleaning about four times, wait for at least six
hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. If the printer
operates printing while waiting, extend the waiting time. We recommend to turn
o
the printer. If print quality has still
not improved, contact Epson support.
To prevent the print head from drying out, always turn the printer o by pressing the
P
button.
To keep the print head operating at its best, we recommend printing a few pages on a regular basis.
Checking and Cleaning the Print Head - Control Panel
1. Make sure that A4-size plain paper is loaded in the printer.
2.
Enter Setup from the home screen.
3. Select Maintenance > Print Head Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
Note:
e test pattern may vary by model.
5. Compare the printed check pattern with the sample shown below.
All lines are printed: e print head nozzles are not clogged. Select Done.
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Improving Print and Scan Quality
131
ere are broken lines or missing segments: e print head nozzles may be clogged. Go to the next step.
6.
Select Clean the Print Head.
7. When cleaning is nished, select Print Nozzle Check Pattern to print the nozzle check pattern again. Repeat
cleaning and printing the pattern until all lines are printed completely.
Checking and Cleaning the Print Head - Windows
1.
Make sure that A4-size plain paper is loaded in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Windows Printer Driver” on page 138
Checking and Cleaning the Print Head - Mac OS X
1. Make sure that A4-size plain paper is loaded in the printer.
2. Start the printer driver utility:
Mac OS X v10.6.x to v10.9.x
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Mac OS X v10.5.8
Select System Preferences from the
menu > Print & Fax, and then select the printer. Click Open Print
Queue > Utility.
3. Click Nozzle Check.
4.
Follow the on-screen instructions.
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head. You can perform print head
alignment from the control panel or the computer.
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Improving Print and Scan Quality
132
Aligning the Print Head - Control Panel
1. Make sure that A4-size plain paper is loaded in the printer.
2. Enter Setup from the home screen.
3.
Select Maintenance > Print Head Alignment.
4. Select Verti cal Alignment or Horizontal Alignment, and then follow the on-screen instructions to print an
alignment pattern.
Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned.
Horizontal Alignment: Select this if you see horizontal banding at regular intervals.
Note:
e test pattern may vary by model.
5. Follow the on-screen instructions to align the print head.
Vertical Alignment: Find and enter the number for the most solid pattern in each group.
Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern.
Aligning the Print Head - Windows
1. Make sure that A4-size plain paper is loaded in the printer.
2. Access the printer driver window.
3.
Click Print Head Alignment on the Maintenance tab.
4. Follow the on-screen instructions.
User's Guide
Improving Print and Scan Quality
133
Related Information
& “Windows Printer Driver” on page 138
Aligning the Print Head - Mac OS X
1. Make sure that A4-size plain paper is loaded in the printer.
2. Start the printer driver utility:
Mac OS X v10.6.x to v10.9.x
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Mac OS X v10.5.8
Select System Preferences from the
menu > Print & Fax, and then select the printer. Click Open Print
Queue > Utility.
3. Click Print Head Alignment.
4. Follow the on-screen instructions.
Cleaning the Paper Path
When the printouts are smeared or scued or paper does not feed correctly, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer.
e
print head nozzles may be clogged with lint.
1. Load a sheet of paper for cleaning the printer.
When the printouts are smeared or scued, load A3-size plain paper in the paper source that you want to
clean.
When paper does not feed correctly from the rear paper feed, load the cleaning sheet that came with the
Epson genuine paper in the rear paper feed. If you do not have a cleaning sheet, you can use plain paper
instead of the cleaning sheet.
2. Enter Setup from the home screen.
3. Select Maintenance > Paper Guide Cleaning.
4. Select the paper source, and then follow the on-screen instructions to clean the paper path.
Note:
Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared or scued, clean the
other paper sources.
When paper does not feed correctly, repeat these steps two or three times.
User's Guide
Improving Print and Scan Quality
134
Cleaning the ADF
When the copies, faxes, or scanned images are smeared or the originals do not feed in the ADF correctly, clean the
ADF.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Raise the lever and open the ADF cover.
2. Use a so, dry, clean cloth to clean the roller and the interior of the ADF.
User's Guide
Improving Print and Scan Quality
135
3. Open the document cover.
4. Clean the part that is shown in the illustration.
Note:
If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
and a so cloth to remove it. Wipe o all remaining liquid.
Do not press the glass surface too hard.
Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide
Improving Print and Scan Quality
136
Cleaning the Scanner Glass
When the copies or scanned images are smeared or
scued,
clean the scanner glass.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
Note:
If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
and a
so
cloth to remove it. Wipe
o
all remaining liquid.
Do not press the glass surface too hard.
Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide
Improving Print and Scan Quality
137
Applications and Network Service
Information
Epson Connect Service
Using Epson Connect, you can easily print or scan from your smartphone, tablet PC, or laptop, anytime and
practically anywhere.
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Cong
Web Cong is an application that allows you to change the printer settings on a Web browser and it is embedded in
the printer. See the Network Guide or the Administrator's Guide for details.
Note:
To use Web Cong, you need the printer's IP address. Select Setup > Network Status > Wi -F i/ Ne t w o rk St at u s from the
home screen, and then check the printer's IP address.
Necessary Applications
Windows Printer Driver
e printer driver is an application that controls the printer according to the print commands from other
applications. Making settings on the printer driver provides the best printing results. You can also check the status
of the printer or keep it in top operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
User's Guide
Applications and Network Service Information
138
Windows 8.1/Windows 8/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w de v i c e s a n d p r i nt e r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vie w d e v i ce s and pr i n ter s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Starting the utility
Access the printer driver window. Click the Maintenance tab.
Restricting Available Settings for the Windows Printer Driver
Administrators can restrict the following printer driver settings for each user to prevent unintended changes of the
settings.
Anti-Copy Pattern
Wa te r mark
Header/Footer
Color
2-Sided Printing
Multi-Page
Note:
Log on to your computer as an administrator.
1. Open the Optional Settings tab in printer properties.
Windows 8.1/Windows 8/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w de v i c e s a n d p r i nt e r s in Hardware and Sound. Right-
click on your printer, or press and hold it and then select Printer properties. Click the Optional Settings
tab.
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vie w d e v i ce s and pr i n ter s in Hardware and Sound.
Right-click on your printer, and then select Printer properties. Click the Optional Settings tab.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your
printer, and then select Properties. Click the Optional Settings tab.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
Right-click on your printer, and then select Properties. Click the Optional Settings tab.
2. Click Driver Settings.
User's Guide
Applications and Network Service Information
139
3. Select the feature that you want to restrict.
See the online help for explanations of the setting items.
4. Click OK.
Making Operation Settings for the Windows Printer Driver
You can make various settings such as skipping blank pages, checking the paper width, and ne tuning the printing
position.
1. Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3. Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
& “Windows Printer Driver” on page 138
Mac OS X Printer Driver
e printer driver is an application that controls the printer according to the print commands from other
applications. Making settings on the printer driver provides the best printing results. You can also check the status
of the printer or keep it in top operating condition using the printer driver utility.
Accessing the printer driver from applications
Select Print from the File menu. If necessary, click Show Details (or
d
) to expand the print window.
Note:
Operations dier depending on the application. See the application's help for details.
User's Guide
Applications and Network Service Information
140
Starting the utility
Mac OS X v10.6.x to v10.9.x
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Mac OS X v10.5.8
Select System Preferences from the
menu > Print & Fax, and then select the printer. Click Open Print
Queue > Utility.
Making Operation Settings for the Mac OS X Printer Driver
You can make various settings such as skipping blank pages and enabling/disabling high speed printing.
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
2. Make the appropriate settings, and then click OK.
ick
paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, the
print speed may be slower.
Skip Blank Page: Avoids printing blank pages.
Quiet Mode: Prints quietly. However, the print speed may be slower.
Permit temporary black printing: Prints only with black ink temporarily.
High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
Warning Notications: Allows the printer driver to display warning notications.
Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the
printer information is impossible because the printer is shared with Windows computers on a network or
for any other reason.
Lower Cassette: Add the optional paper cassette units to the paper source.
Note:
e availability of these settings varies by model.
User's Guide
Applications and Network Service Information
141
Related Information
& “Temporarily Printing with Black Ink” on page 127
EPSON Scan (Scanner Driver)
EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image.
Note:
You can also start EPSON Scan from a TWAIN-compliant scanning application.
Starting on Windows
Note:
For Windows Server operating systems, you need to install the Desktop Experience feature.
Windows 8.1/Windows 8/Windows Server 2012
Enter the
soware
name in the search charm, and then select the displayed icon.
Except Windows 8.1/Windows 8/Windows Server 2012
Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan.
Starting on Mac OS X
Note:
EPSON Scan does not support the Mac OS X fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > EPSON Scan.
Document Capture Pro (for Windows Only)
Document Capture Pro is an application that allows you to set the method for processing scanned images from a
printer connected to the computer over a network.
You can register up to 30 jobs (separation settings aer scanning, save format, folders to save, destination, and so
on) that you want the soware to perform aer scanning a document. Registered jobs are can be performed not
only from the computer, but also from the control panel of the printer; select Scan > Document Capture Pro.
See the Document Capture Pro help for details on using the soware.
Note:
Windows Server operating systems are not supported.
You can register up to 100 computers in Document Capture Pro.
Starting
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Wi ndo w s 7/ Wi n d ow s Vist a / Wi n d ow s X P
Click the start button, and select All Programs or Programs > Epson
Soware
> Document Capture Pro.
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Applications and Network Service Information
142
PC-FAX Driver (Fax Driver)
PC-FAX driver is an application that allows you to send a document created on a separate application as a fax
directly from the computer. PC-FAX driver is installed when you install FAX Utility.
Note:
Windows Server operating systems are not supported.
e operation diers depending on the application you used to create the document. See the application's help for details.
Accessing from Windows
In the application, select Print or Print Setup from the File menu. Select your printer (FAX), and then click
Preferences or Properties.
Accessing from Mac OS X
In the application, select Print from the File menu. Select your printer (FAX) as the Printer setting, and then select
Fax Settings or Recipient Settings from the pop-up menu.
FAX Utility
FAX Utility is an application that allows you to congure various settings for sending faxes from a computer. You
can create or edit the contacts list to be used when sending a fax, congure to save received faxes in PDF format on
the computer, and so on.
Note:
Windows Server operating systems are not supported.
Make sure you have installed the printer driver before installing FAX Utility.
Starting on Windows
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Wi ndo w s 7/ Wi n d ow s Vist a / Wi n d ow s X P
Click the start button, and select All Programs (or Programs) > Epson Soware > FAX Utility.
Starting on Mac OS X
Mac OS X v10.6.x to v10.9.x
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
Mac OS X v10.5.8
Select System Preferences from the
menu > Print & Fax, and then select the printer (FAX). Click Open
Print Queue > Utility.
E-Web Print (for Windows Only)
E-Web Print is an application that allows you to print Web pages with various layouts.
Note:
Windows Server operating systems are not supported.
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Applications and Network Service Information
143
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
EPSON Software Updater
EPSON
Soware
Updater is an application that checks for new or updated
soware
on the internet and installs it.
You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Starting on Windows
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Wi ndo w s 7/ Wi n d ow s Vist a / Wi n d ow s X P
Click the start button, and select All Programs (or Programs) > Epson
Soware
> EPSON
Soware
Updater.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EPSON Soware Updater.
EpsonNet Cong
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the
Network Guide for more details.
Starting on Windows
Windows 8.1/Windows 8/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
Except Windows 8.1/Windows 8/Windows Server 2012
Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Cong V4 > EpsonNet
Cong.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong V4 > EpsonNet Cong.
Uninstalling Applications
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn
o
the printer.
2. Quit all running applications.
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144
3. Open Control Panel:
Windows 8.1/Windows 8/Windows Server 2012
Select Desktop > Settings > Control Panel.
Except Windows 8.1/Windows 8/Windows Server 2012
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012/Windows Server 2008 R2/
Windows Server 2008
Select Uninstall a program in Programs.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6. Uninstall the applications:
Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012/Windows Server 2008 R2/
Windows Server 2008
Click Uninstall/Change or Uninstall.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS X
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
3. To uninstall the printer driver or PC-FAX driver, select System Preferences from the
menu > Printers &
Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
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145
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
& “EPSON Soware Updater” on page 144
Installing Applications
You can install the applications described in this manual by following the instructions below.
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
When reinstalling an application, you need to uninstall it rst.
1.
Quit all running applications.
2. When installing the printer driver or EPSON Scan, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3. Install the applications by following the instructions on the website below.
http://support.epson.net/setupnavi/
Note:
Install Document Capture Pro from the website below.
http://support.epson.net/
http://assets.epson-europe.com/gb/en/document_capture_pro/index.html (Europe)
For Windows, you can also use the soware disc that came with the printer.
Related Information
& “Uninstalling Applications” on page 144
Installing a PostScript Printer Driver
Installing a PostScript Printer Driver Using USB Interface - Windows
1.
Turn o all virus protection applications.
2. Insert the soware disc that came with the printer into the computer.
Note:
If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
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146
3. Connect the printer to the computer with a USB cable, and then turn on the printer.
Note:
For Windows Vista/Windows XP, when the Found New Hardware screen appears, click Ask me again later.
4. Add a printer.
Windows 8.1/Windows 8/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w de v i c e s a n d p r i nt e r s in Hardware and Sound, and then
click Add a Printer.
Windows 7/Windows Server 2008 R2
Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then
click Add a Printer.
Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a
Printer.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a
Printer, and then click Next.
5. Add a local printer.
Windows 8.1/Windows 8/Windows Server 2012
Click e printer that I want isn't listed, select Add a local printer or network printer with manual
settings, and then click Next.
Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008
Click Add a local printer.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Select Local printer attached to this computer, clear Automatically detect and install my Plug and Play
printer, and then click Next.
6. Select Use an existing port, select USB001 (Virtual printer port for USB), and then click Next.
7.
Click Have Disk, specify the "eppsnt.inf" le that is on the soware disc or that you have downloaded from the
website, and then click OK.
8. Select your printer, and then click Next.
9. Follow the on-screen instructions for the rest of the installation.
Installing a PostScript Printer Driver Using Network Interface - Windows
1. Select Setup > Network Status > Wi - Fi / Ne t w o r k St a t u s on the control panel, and then conrm the IP address.
2.
Turn o all virus protection applications.
3. Turn on the printer.
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147
4. Insert the soware disc that came with the printer into the computer.
Note:
If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
5. Add a printer.
Windows 8.1/Windows 8/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w de v i c e s a n d p r i nt e r s in Hardware and Sound, and then
click Add a Printer.
Windows 7/Windows Server 2008 R2
Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then
click Add a Printer.
Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a
Printer.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a
Printer, and then click Next.
6. Add a local printer.
Windows 8.1/Windows 8/Windows Server 2012
Click e printer that I want isn't listed, select Add a local printer or network printer with manual
settings, and then click Next.
Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008
Click Add a local printer.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Select Local printer attached to this computer, clear Automatically detect and install my Plug and Play
printer, and then click Next.
7. Select Create a new port, select Standard TCP/IP Port, and then click Next.
Note:
For Windows XP/Windows Server 2003 R2/Windows Server 2003, when the Add Standard TCP/IP Printer Port
Wi z a r d screen appears, click Next.
8. Enter the printer's IP address, and then click Next.
Note:
For Windows XP/Windows Server 2003 R2/Windows Server 2003, when the Add Standard TCP/IP Printer Port
Wi z a r d screen appears, click Finish.
9. Click Have Disk, specify the "eppsnt.inf" le that is on the soware disc or that you have downloaded from the
website, and then click OK.
10. Select your printer, and then click Next.
11. Follow the on-screen instructions for the rest of the installation.
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148
Installing a PostScript Printer Driver - Mac OS X
Download the printer driver from the Epson Support website, and then install it.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
You need the IP address of the printer while installing the printer driver. Conrm the IP address by selecting Setup
> Network Status > Wi - Fi / Ne t w ork S t a tus on the control panel.
Adding the Printer Driver (for Mac OS X Only)
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax).
2. Click +, and then select Add Other Printer or Scanner.
3. Select your printer, and then click Add.
Note:
If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.
For a USB, IP, or Bonjour connection, set the optional paper cassette unit manually aer adding the printer driver.
Related Information
& “Setting the Optional Paper Cassette Unit in the Printer Driver - Mac OS X” on page 213
Installing the Epson Universal P6 Printer Driver (for Windows Only)
e
Epson Universal P6 Printer Driver is a universal PCL6 compatible printer driver that comes with the following
features.
It supports basic print functions needed for business situations.
It supports multiple Epson business printers as well as this printer.
It supports most of the languages from the printer drivers for this printer.
You need the IP address of the printer while installing the printer driver. Conrm the IP address by selecting Setup
> Network Status > Wi - Fi / Ne t w ork S t a tus on the control panel.
1. Insert the soware disc that came with the printer into the computer.
Note:
If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
2. Double-click the EP_P6x64.exe (for 64-bit Windows) or EP_P6x86.exe (for 32-bit Windows) le that is on the
soware
disc or that you have downloaded from the website.
3. Follow the on-screen instructions for the rest of the installation.
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149
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
c
Important:
Do not turn
o
the computer or the printer while updating.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON Soware Updater” on page 144
User's Guide
Applications and Network Service Information
150
Solving Problems
Checking the Printer Status
You can check error messages and the approximate ink levels on the LCD screen or the computer.
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer error. Turn the power o and on again.
For details, see your documentation.
Remove any paper or protective material in the printer. If the error
message is still displayed, contact your dealer.
Printer error. For details, see your
documentation.
The printer may be damaged. Contact Epson or an authorised Epson
service provider to request repairs. However, non-printing features such
as scanning are available.
Too many paper cassette units are installed. Turn
the power
o
and uninstall the extra units. See
your documentation for details.
You can install up to three optional paper cassette units. For other
optional paper cassette units, uninstall them by following the reverse
steps to installation.
Cannot print because XX is out of order. You can
print from another paper source.
Turn the power o and on again, and then reinsert the paper cassette. If
the error message is still displayed, contact Epson or an authorised
Epson service provider to request repairs.
Maintenance rollers on XX are nearing the end
of their service life.
The maintenance rollers need to be replaced periodically. Paper is not
fed correctly from the paper cassette when it is time for replacement.
Prepare new maintenance rollers.
Maintenance rollers on XX are at the end of their
service life.
Replace the maintenance rollers. After replacing the rollers, select Setup
> Maintenance > Maintenance Roller Information > Reset
Maintenance Roller Counter, and then select the paper cassette for
which you replaced the maintenance rollers.
You need to replace the following ink
cartridge(s).
To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge when
your printer indicates it is time to replace the cartridge. Replace the
cartridge when a message prompts you to do so.
Communication error. Check if the computer is
connected.
Connect the computer and the printer correctly. If you are connecting
over a network, see the Network Guide. If the error message is still
displayed, make sure that EPSON Scan and Document Capture Pro are
installed on the computer.
No dial tone detected.
This problem might be resolved by selecting Setup > System
Administration > Fax Settings > Basic Settings > Line Type, and then
selecting PBX. If your phone system requires an external access code to
get an outside line, set the access code after selecting PBX. Use # (hash)
instead of the actual access code when entering an outside fax number.
This makes connection more secure.
If the error message is still displayed, set the Dial Tone Detection
settings to disabled. However, disabling this feature may drop the rst
digit of a fax number and send the fax to the wrong number.
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151
Error Messages Solutions
Combination of the IP address and the subnet
mask is invalid. See your documentation.
See the Network Guide.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
Related Information
& Contacting Epson Support” on page 214
& “Installing the Optional Units” on page 203
& “Replacing Maintenance Rollers in Paper Cassette 1” on page 120
& “Replacing Maintenance Rollers in Paper Cassette 2 to 4” on page 124
& “Installing Applications” on page 146
& “Updating Applications and Firmware” on page 150
Error Code on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the
button, and then selecting Job History. See the following table to nd the problem and
its solution.
Code Problem Solution
001 The product was turned o by a power failure. -
101 The memory is full. Try the methods below to reduce the size of the print
job.
Lower the print quality and the resolution.
Change the format setting.
Reduce the number of images, letters or fonts
used in the print job.
102 Collated printing has failed due to a lack of available
memory.
Select Setup > System Administration > Clear
Internal Memory Data > Clear Font and Macro,
and then clear the fonts and the macros that you
have downloaded.
Try the methods below to reduce the size of the
print job. If you do not want to use these
methods, try printing one copy at a time.
Lower the print quality and the resolution.
Change the format setting.
Reduce the number of images, letters or fonts
used in the print job.
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152
Code Problem Solution
103 Printing quality has been lowered due to a lack of
available memory.
If you do not want to lower the print quality, try the
following methods to reduce the size of the print job.
Change the format setting.
Reduce the number of images, letters or fonts
used in the print job.
104 Reverse printing has failed due to a lack of available
memory.
Select Setup > System Administration > Clear
Internal Memory Data > Clear Font and Macro,
and then clear the fonts and the macros that you
have downloaded.
If you want to print in reverse, try the following
methods to reduce the size of the print job.
Lower the print quality and the resolution.
Change the format setting.
Reduce the number of images, letters or fonts
used in the print job.
106 Cannot print from the computer due to the access
control settings.
Contact your printer administrator.
107 User authentication failed. The job has been
canceled.
Contact your printer administrator.
108 Condential job data was deleted when the product
was turned o.
-
109 The received fax was already deleted. -
110 The job was printed on one side only because the
paper loaded does not support double sided
printing.
If you want to perform 2-sided printing, load paper
that supports 2-sided printing.
111 Available memory is running low. Try the methods below to reduce the size of the print
job.
Lower the print quality and the resolution.
Change the format setting.
Reduce the number of images, letters or fonts
used in the print job.
201 The memory is full.
Print received faxes from Job Monitor in Status
Menu.
Delete received faxes saved in the inbox from Job
Storage in Status Menu.
If you are sending a monochrome fax to a single
destination, you can send it by using Direct Send.
Divide your originals in two or more to send them
in several batches.
202 The line was disconnected by the recipient machine. Wait for a while and then try again.
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153
Code Problem Solution
203 The product cannot detect the dial tone. Make sure that the phone cable is connected
correctly and the phone line is working.
When the printer is connected to the PBX or the
terminal adapter, change the Line Type setting to
PBX.
Select Setup > System Administration > Fax
Settings > Basic Settings > Dial Tone
Detection, and then disable the dial tone setting.
204 The recipient machine is busy. Wait for a while and then try again.
205 The recipient machine does not answer. Wait for a while and then try again.
206 The phone cable is incorrectly connected to the LINE
and EXT. port of the product.
Check the connection of the LINE port and the EXT.
port of the printer.
207 The product is not connected to the phone line. Connect the phone cable to the phone line.
208 The fax could not be sent to some of the specied
recipients.
Print a Fax Log or Transmission Report for previous
faxes from Fax Report in the Fax mode to check the
failed destination. When the Save Failure Data
setting is enabled, you can resend a fax from Job
Monitor in Status Menu.
301 There is not enough storage space available to save
the data in the memory device.
Increase the storage space in the memory device.
Reduce the number of documents.
Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
302 The memory device is write-protected. Disable write protection on the memory device.
303 No folder has been created to save the scanned
image.
Insert another memory device.
304 The memory device has been removed. Reinsert the memory device.
305 An error occurred while saving the data to the
memory device.
-
306 The memory is full. Wait until other ongoing jobs are nished.
311 A DNS error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
Check the DNS settings for the server, the
computer, or the access point.
312 An authentication error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server >
Server Settings, and then check the server
settings.
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154
Code Problem Solution
313 A communication error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server > Server Settings, and then check the
server settings.
Check the network connection. See the Network
Guide for more details.
314 The data size exceeds the maximum size for attached
les.
Increase the Attached File Max Size setting in
the scan settings.
Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
315 The memory is full. Retry after other ongoing jobs are nished.
321 A DNS error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
Check the DNS settings for the server, the
computer, or the access point.
322 An authentication error has occurred.
Check the Location settings.
323 A communication error has occurred.
Check the Location settings.
Check the network connection. See the Network
Guide for more details.
324 A le with the same name already exists in the
specied folder.
Delete the le with the same name.
Change the le name prex in File Settings.
325 There is not enough storage space available in the
specied folder.
Increase the storage space in the specied folder.
Reduce the number of documents.
Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
327 The memory is full. Wait until other ongoing jobs are nished.
328 The destination was wrong or the destination does
not exist.
Check the Location settings.
331 A communication error occurred while acquiring the
destination list.
Check the network connection. See the Network
Guide for more details.
332 There is not enough storage space available to save
the scanned image in the destination storage.
Reduce the number of documents.
333 The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
Select the destination again.
334 An error occurred while sending the scanned image. -
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155
Code Problem Solution
341 A communication error has occurred. Check the connections for the printer and the
computer. If you are connecting over a network,
see the Network Guide.
Make sure that Document Capture Pro is installed
on the computer.
401 There is not enough storage space available to save
the data in the memory device.
Increase the storage space in the memory device.
402 The memory device is write-protected. Disable write protection on the memory device.
404 The memory device has been removed. Reinsert the memory device.
405 An error occurred while saving the data to the
memory device.
Reinsert the memory device.
Use a dierent memory device on which you have
created a folder using the Create Folder to Save
function.
411 A DNS error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
Check the DNS settings for the server, the
computer, or the access point.
412 An authentication error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server > Server Settings, and then check the server
settings.
413 A communication error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > Email
Server > Server Settings, and then check the
server settings.
Check the network connection. See the Network
Guide for more details.
421 A DNS error has occurred.
Select Setup > System Administration > Wi-Fi/
Network Settings > Advanced Setup > DNS
Server, and then check the DNS settings.
Check the DNS settings for the server, the
computer, or the access point.
422 An authentication error has occurred.
Select
Setup > System Administration > Fax
Settings > Output Settings > Fax Output > Other
Settings, and then check the settings of the folder
selected in Where to Forward.
423 A communication error has occurred. It is also
possible that a
le
with the same name is open or the
le is a read-only le.
Check the network connection. See the Network
Guide for more details.
Select Setup > System Administration > Fax
Settings > Output Settings > Fax Output >
Other Settings, and then check the settings of
the folder selected in Where to Forward.
Close the
le
with the same name or disable the
read-only protection.
User's Guide
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156
Code Problem Solution
425 There is not enough storage space available in the
forwarding destination folder.
Increase the storage space in the forwarding
destination folder.
428 The destination was wrong or the destination does
not exist.
Select Setup > System Administration > Fax
Settings > Output Settings > Fax Output > Other
Settings, and then check the settings of the folder
selected in Where to Forward.
Related Information
& Connecting to a Phone Line” on page 95
& “Scan Mode” on page 26
& “Fax Settings” on page 36
&
“Available Paper and Capacities” on page 42
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 138
Checking Printer Status - Mac OS X
1.
Start the printer driver utility:
Mac OS X v10.6.x to v10.9.x
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Mac OS X v10.5.8
Select System Preferences from the
menu > Print & Fax, and then select the printer. Click Open Print
Queue > Utility.
2. Click EPSON Status Monitor.
Removing Jammed Paper
Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including
any torn pieces.
User's Guide
Solving Problems
157
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Removing Jammed Paper from the Front Cover (A)
1. Open the front cover.
2. Remove the jammed paper.
c
Important:
Do not touch the parts inside the printer. Doing so may cause a malfunction.
3. Close the front cover.
Note:
If any torn pieces of paper remain, select Setup > Maintenance > Remove Paper
aer
clearing the paper jam error.
is helps you to remove the remaining pieces of paper.
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158
Removing Jammed Paper from the Rear Paper Feed (B1)
Remove the jammed paper.
Removing Jammed Paper from the Front Paper Feed Slot (B2)
1. Remove the output tray and pull out the paper cassette.
2. Pull the lever.
e cover comes o.
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159
3. Remove the jammed paper.
4. Reattach the cover.
5. Insert the paper cassette, and then set the output tray.
Removing Jammed Paper from the Paper Cassette (C1/C2/C3/C4)
Note:
If the optional cabinet and the paper cassette units are installed, do not pull out two or more paper cassettes at the same
time.
1. Pull out the paper cassette.
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160
2. Remove the jammed paper.
3.
Insert the paper cassette.
Removing Jammed Paper from Rear Cover 1 (D1) and Rear Cover 2
(D2)
1. Open rear cover 1.
2. Remove the jammed paper.
Note:
If you cannot remove the paper, pull rear cover 2 a little.
User's Guide
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161
3. Pull out rear cover 2.
4. Remove the jammed paper.
5.
Insert rear cover 2.
6. Close rear cover 1.
Removing Jammed Paper from the Rear Cover (E) of the Optional
Paper Cassette Unit
1.
Open the rear cover.
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2. Remove the jammed paper.
3. Close the rear cover.
Removing Jammed Paper from the ADF (F)
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the document cover. Otherwise you may be
injured.
1. Raise the lever and open the ADF cover.
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2. Remove the jammed paper.
3. Close the ADF cover.
4. Open the document cover.
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5. Remove the jammed paper.
6. Close the document cover.
7. Raise the ADF input tray, and then remove the jammed paper.
Paper Does Not Feed Correctly
Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds,
or paper is ejected.
Place the printer on a at surface and operate in the recommended environmental conditions.
Use paper supported by this printer.
Follow the paper handling precautions.
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
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Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line just under the
d
symbol inside the edge guide.
Insert the paper cassette all the way.
When paper does not feed aer replacing the maintenance rollers, the rollers may not have been replaced
correctly. Check if they have been replaced correctly.
If you have added optional paper cassette units, you need to make settings in the printer driver.
When a no-paper error occurs although paper is loaded in the rear paper feed, load paper again in the center of
the rear paper feed.
When multiple sheets of paper feed at once during manual 2-sided printing, remove any paper which is loaded
in the paper source before you reload the paper.
Load and eject paper without printing to clean the paper path.
Close the front cover if you opened it during printing. Keeping the front cover open during printing pauses the
print job.
Do not open rear cover 1 of paper cassette 1 or the rear cover of the optional paper cassette unit while printing.
is causes a paper jam.
e maintenance rollers may be at the end of their service life. Select Setup > Maintenance > Maintenance
Roller Information > Maintenance Roller Status, and then replace the maintenance rollers as necessary.
Make sure the paper size and paper type settings of the paper source are correct.
Related Information
& Environmental Specications on page 189
&
“Available Paper and Capacities” on page 42
&
“Paper Handling Precautions” on page 42
&
“Loading Paper in the Paper Cassette” on page 46
&
“Loading Paper in the Rear Paper Feed” on page 48
&
“Loading Paper in the Front Paper Feed Slot” on page 50
&
“Replacing Maintenance Rollers in Paper Cassette 1” on page 120
&
“Replacing Maintenance Rollers in Paper Cassette 2 to 4” on page 124
& “Setting the Optional Paper Cassette Unit in the Printer Driver” on page 213
& “Cleaning the Paper Path” on page 134
& “Setting the Paper Size and Paper Type for Each Paper Source” on page 52
Original Does Not Feed in the ADF
Use originals supported by the ADF.
Load originals in the correct direction, and slide the edge guides against the edges of the originals.
Clean the inside of the ADF.
Do not load above the line just under the
d
symbol inside the edge guide.
Related Information
& “Available Originals for the ADF” on page 53
& “Placing Originals on the ADF” on page 53
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& “Cleaning the ADF” on page 135
Power and Control Panel Problems
Power Does Not Turn On
Hold down the
P
button for a little longer.
Make sure the power cord is securely plugged in.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn
o
the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
LCD Screen Gets Dark
e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Printer Does Not Print
Check the following if the printer does not operate or prints nothing.
When the user feature restriction is enabled, a user ID and password are required to print. If you do not know
the password, contact your printer administrator.
For Mac OS X, the printer may not print when the user feature restriction is enabled. Contact your printer
administrator.
Connect the interface cable securely to the printer and the computer.
If you are using a USB hub, try to connect the printer directly to the computer.
If you are using the printer over a network, make sure the printer is connected to the network. See the Network
Guide for details.
If you are printing a large image, the computer may not have enough memory. Print the image at a lower
resolution or a smaller size.
In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
Check if there are any paused print jobs.
Cancel printing if necessary.
Make sure the printer is not oine or pending.
If the printer is
oine
or pending, clear the
oine
or pending setting from the Printer menu.
Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
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In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
& Canceling Printing” on page 84
& “Checking and Cleaning the Print Head” on page 131
Printout Problems
Print Quality Is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors,
misalignment, and mosaic-like patterns in the prints.
Do not print on paper that is damp, damaged, or too old.
If the paper is curled or the envelope is pued up, atten it.
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Select the appropriate paper type setting on the control panel or in the printer driver for the type of paper
loaded in the printer.
Print using a high quality setting on the control panel or in the printer driver.
If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If
you have selected Normal-Vivid as the quality setting on the Mac OS X printer driver, change to Normal.
When using certain color adjustment features, the colors may change or the tone may be unnatural. Try
disabling the features.
Control panel
When printing a JPEG, select Adjustments > Fix Photo, and then select anything other than On.
Wi n d o w s
Select Custom as the Color Correction setting on the printer driver's More Options tab. Click Advanced,
and then select anything other than PhotoEnhance as the Color Management setting.
Mac OS X
Select Color Matching from the printer driver's pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select anything other than PhotoEnhance.
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Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow
down.
Control panel
When printing JPEGs or TIFFs, press Settings, and then disable Bidirectional.
Wi n d o w s
Clear High Speed on the printer driver's More Options tab.
Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed
Printing setting.
Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Align the print head.
Do not stack the paper immediately aer printing.
Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuine
Epson ink cartridges. e use of non-genuine ink cartridges may cause print quality to decline.
Epson recommends using the ink cartridge before the date printed on the package.
For best results, use up ink cartridge within six months of opening the package.
When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Related Information
& “Paper Handling Precautions” on page 42
& “List of Paper Types” on page 45
& “Checking and Cleaning the Print Head” on page 131
& “Aligning the Print Head” on page 132
& “Available Paper and Capacities” on page 42
Copy Quality Is Poor
Check the following if uneven colors, smears, dots, or straight lines appear in the copied image.
Load and eject paper without printing to clean the paper path.
Clean the scanner glass and the document cover.
Clean the roller in the ADF.
Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
If a moiré (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly
dierent angle.
User's Guide
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Related Information
& “Cleaning the Paper Path” on page 134
& “Cleaning the Scanner Glass” on page 137
& “Cleaning the ADF” on page 135
& Print Quality Is Poor” on page 168
An Image of the Reverse Side of the Original Appears in the Copied
Image
For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
Lower the copy density setting on the control panel.
The Position, Size, or Margins of the Printout Are Incorrect
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
When you place multiple originals on the scanner glass to copy them separately, but they are copied onto a
single sheet, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a
time.
Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend
to include the dust or stains, resulting in the wrong printing position or small images.
Select the appropriate size setting for the original on the control panel.
Select the appropriate paper size setting on the control panel or in the printer driver.
Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Paper Cassette” on page 46
& “Loading Paper in the Rear Paper Feed” on page 48
& “Loading Paper in the Front Paper Feed Slot” on page 50
& “Placing Originals” on page 53
& “Cleaning the Scanner Glass” on page 137
& “Printable Area” on page 184
Paper Is Smeared or Scued
Check the following if the paper is smeared or scued when printing.
Clean the paper path.
Clean the scanner glass and the document cover.
Load paper in the correct direction.
When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
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The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
Mac OS X
Clear Mirror Image from the printer driver's Print Settings menu.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
& “Uninstalling Applications” on page 144
& “Installing Applications” on page 146
Printing Is Too Slow
When printing continuously for approximately more than 10 minutes, printing slows down to prevent the
printer mechanism from overheating and being damaged. However, you can continue printing. To return the
printer to normal printing speed, cancel printing, and leave the printer idle for at least 30 minutes with the
power on.
e
printer does not recover if the power is
o.
Close any unnecessary applications.
Lower the quality setting on the control panel or the printer driver. High quality printing slows down the
printing speed.
Disable quiet mode. is feature slows down the printing speed.
Wi n d o w s
Select O as the Quiet Mode setting on the printer driver's Main tab.
Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
PostScript Printer Driver Problems
Note:
e menu items and text on the printer driver vary depending on your computer's environment.
Printer Does Not Print While Using PostScript Printer Driver
Set the Printing Language setting to Auto or PS3 on the control panel.
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If you cannot print text data, even when Text Detection is enabled on the control panel, set the Printing
Language setting to PS3.
In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on
the Advanced tab in the printer properties.
Related Information
& “System Administration” on page 32
Printer Does Not Print Correctly While Using PostScript Printer
Driver
If the le is created in an application that allows you to change the data format, such as Adobe Photoshop, make
sure that the settings in the application match the settings in the printer driver.
EPS les made in binary format may not be printed correctly. Set the format to ASCII when making EPS les in
an application.
For Windows, the printer cannot print binary data when it is connected to the computer using a USB interface.
Set the Output Protocol setting on the Device Settings tab in the printer properties to ASCII or TBCP.
Print Quality Is Poor While Using PostScript Printer Driver
For Windows, select the appropriate substitution fonts on the Device Settings tab in the printer properties.
You cannot make color settings on the Paper/Quality tab in the printer driver. Click Advanced, and then set
the Color Mode setting.
Printing Is Too Slow While Using PostScript Printer Driver
Set the Print Quality setting to Fast in the printer driver.
Cannot Start Scanning
When the access control function is enabled for a printer, you need to enter a user ID and password when
scanning. If you do not know the password, contact your system administrator.
When the access control function is enabled, Mac OS X might not be able to scan. Contact your system
administrator.
If you are scanning with the ADF, check that the document cover and ADF cover are closed.
Connect the interface cable securely to the printer and the computer.
If you are using a USB hub, connect the printer directly to the computer.
When using the printer on a network, make sure the printer is connected to the network properly. See the
Network Guide for more details.
Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan.
If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
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In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then
re-install EPSON Scan. See the following to access Scanner and Camera.
Windows 8.1/Windows 8/Windows Server 2012
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
Windows 7/Windows Server 2008 R2
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then
check if the printer is displayed.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and
then check if the printer is displayed.
If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN-
compliant application.
For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or
PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.
Related Information
& “Uninstalling Applications” on page 144
& “Installing Applications” on page 146
Scanned Image Problems
Scan Quality Is Poor
Clean the scanner glass and the document cover.
Clean the roller in the ADF.
Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
Remove dust from the original.
Make the appropriate document type settings on the control panel.
Scan at a higher resolution.
Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details.
Related Information
& “Cleaning the Scanner Glass” on page 137
& “Cleaning the ADF” on page 135
& “Scan Mode” on page 26
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174
Characters Are Blurred
In
Oce
Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Tex t
Enhancement.
In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
Adjust the threshold settings in EPSON Scan.
Oce Mode
Select Black & White as the Image Type on the Main Settings tab, and then adjust the threshold setting on
the Image Adjustment tab.
Professional Mode
Select Black & White as the Image Type setting, and then adjust the threshold setting.
Scan at a higher resolution.
An Image of the Reverse Side of the Original Appears in the
Scanned Image
For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
Make the appropriate document type settings on the control panel or in EPSON Scan.
In
Oce
Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Tex t
Enhancement.
Related Information
&
“Scan Mode” on page 26
Moiré (Cross-Hatch) Patterns Appear in the Scanned Image
Place the original at a slightly dierent angle.
Select Descreening in EPSON Scan.
Change the resolution setting on the control panel or in EPSON Scan.
Related Information
& “Scan Mode” on page 26
Scanning Area or Direction Is Not Correct
When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the scanned image are cropped o, move the original
slightly away from the corner.
Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a
single le, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a
time.
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When scanning from the control panel, set the scan area correctly.
When scanning using the thumbnail preview in EPSON Scan, move the original 4.5 mm (0.18 inch) away from
the edges of the scanner glass. In other situations, move the original 1.5 mm (0.06 inch) away from the edges of
the scanner glass.
When using the thumbnail preview for a large original in Professional Mode, the scanning area may not be
correct. When previewing in EPSON Scan, create marquees of the area you want to scan on the Normal tab in
the Preview window.
Click Conguration in EPSON Scan, and then clear Auto Photo Orientation on the Preview tab.
If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help.
When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too
high. Lower the resolution or adjust the scanning area in the Preview window.
Related Information
& “Placing Originals” on page 53
& “Cleaning the Scanner Glass” on page 137
& “Scan Mode” on page 26
The Scanned Image Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, click
Conguration
in the EPSON Scan
window, and then click Reset All on the Other tab to initialize the EPSON Scan settings. If initialization does not
solve the problem uninstall and re-install EPSON Scan.
Related Information
& “Uninstalling Applications” on page 144
& “Installing Applications” on page 146
Other Scanning Problems
Thumbnail Preview Does Not Work Properly
See the EPSON Scan help.
Scanning Is Too Slow
Lower the resolution.
Related Information
&
“Scan Mode” on page 26
User's Guide
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176
Scanning Stops when Scanning to PDF/Multi-TIFF
When scanning using EPSON Scan, you can scan up to 999 pages in PDF format and up to 200 pages in Multi-
TIFF format. When scanning using the control panel, you can scan up to 50 pages in PDF format and in Multi-
TIFF format.
When scanning large volumes, we recommend scanning in grayscale.
Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
& “Scan Mode” on page 26
Problems when Sending and Receiving Faxes
Cannot Send or Receive Faxes
Use Check Fax Connection on the control panel to run the automatic fax connection check. Try the solutions
printed on the report.
Check the error code displayed for the failed fax job, and try the solutions described in the error code list.
Check the Line Type setting. Setting to PBX may solve the problem. If your phone system requires an external
access code to get an outside line, register the access code to the printer, and enter # (hash) at the beginning of a
fax number when sending.
If a communication error occurs, change the Fax Speed setting to Slow(9,600bps) on the control panel.
Check that the telephone wall jack works by connecting a phone to it and testing it. If you cannot make or
receive calls, contact your telecommunication company.
To connect to a DSL phone line, you need to use a DSL modem equipped with a built-in DSL lter, or install a
separate DSL
lter
to the line. Contact your DSL provider.
If you are connecting to a DSL phone line, connect the printer directly to a telephone wall jack to see if the
printer can send a fax. If it works, the problem may be caused by the DSL lter. Contact your DSL provider.
Enable the ECM setting on the control panel. Color faxes cannot be sent or received when ECM is
o.
To send or receive faxes using the computer, make sure that the printer is connected using a USB cable or a
network, and that the printer driver and the PC-FAX Driver have been installed on the computer. e PC-FAX
Driver is installed together with FAX Utility.
User's Guide
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& “Cannot Send or Receive Faxes” on page 177
Cannot Send Faxes to a
Specic
Recipient
Check the following if you cannot send faxes to a specic recipient due to an error.
If the recipient machine does not pick up your call within 50 seconds
aer
the printer has
nished
dialing, the
call ends with an error. Dial using the On Hook feature or using a connected telephone to check how long it
takes before you hear a fax tone. If it takes more than 50 seconds, add pauses aer the fax number to send the
fax. Press
to enter the pause. A hyphen is entered as the pause mark. One pause is about three seconds. Add
multiple pauses as needed.
If you have selected the recipient from the contacts list, verify that the registered information is correct. If the
information is correct, select the recipient from the contacts list, press Edit and change Fax Speed to
Slow(9,600bps).
Related Information
& “Sending Faxes Aer Conrming the Recipient's Status” on page 103
& “Sending Faxes Dialing from the External Phone Device” on page 103
& “Managing Contacts” on page 57
& “Cannot Send or Receive Faxes” on page 177
Cannot Send Faxes at a Specied Time
Set the date and the time correctly on the control panel.
Related Information
& “Sending Faxes at a Specied Time (Send Fax Later)” on page 104
& “System Administration” on page 32
Cannot Receive Faxes
If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the
service provider.
If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel.
Related Information
& “Fax Settings” on page 36
& “Cannot Send or Receive Faxes” on page 177
Memory Full Error Occurs
If the printer has been set to save received faxes in the inbox, delete faxes you have already read from the inbox.
If the printer has been set to save received faxes on a computer, turn on the computer that is set to save the
faxes. Once the faxes are saved in the computer, they are deleted from the printer's memory.
User's Guide
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Related Information
& “Fax Mode” on page 28
& “Placing Originals” on page 53
& “Cleaning the Scanner Glass” on page 137
Received Fax Quality Is Poor
Enable the ECM setting on the control panel.
Contact the sender and ask them to send using a higher quality mode.
Reprint the received fax. Select Job History from Status Menu to reprint the fax.
Related Information
&
“Fax Settings” on page 36
&
“Checking the Fax Job History” on page 113
Cannot Receive A3 Size Faxes
Check that the paper size setting of the paper source that contains A3 paper has been set to A3, and that the paper
source is set for use with the fax feature. Select Setup > System Administration > Printer Settings > Paper Source
Settings > Auto Select Settings > Fax, and then check the enabled paper source(s).
Related Information
& “System Administration” on page 32
Received Faxes Are Not Printed
If an error has occurred on the printer, such as a paper jam or expended ink cartridges, the printer cannot print
received faxes. Check the printer.
If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Fax Output setting.
Related Information
& “Checking the Printer Status” on page 151
& “Removing Jammed Paper” on page 157
& “Replacing Ink Cartridges” on page 116
& Making Output Settings for Received Faxes” on page 109
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
User's Guide
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181
Related Information
& Connecting Your Phone Device to the Printer” on page 97
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
& “Fax Settings” on page 36
& “Settings for the Answering Machine” on page 107
Sender's Fax Number Not Displayed on Received Faxes or the
Number Is Wrong
e sender may not have set the fax header information or may have set it incorrectly. Contact the sender.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable quiet mode. However, this may slow down printer operations.
Windows printer driver
Select On as the Quiet Mode setting on the Main tab.
Mac OS X printer driver
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
The Date and Time Are Incorrect
Set the date and the time correctly on the control panel. Aer a power failure caused by a lightning strike or if the
power is
le
o
for a long time, the clock may show the wrong time.
Related Information
& “System Administration” on page 32
User's Guide
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182
Memory Device Is not Recognized
Enable the memory card in the Memory Device Interface settings on the control panel.
Related Information
& “System Administration” on page 32
Cannot Save Data to a Memory Device
Insert the memory device in the printer, and then select Fax Output > Other Settings > Create Folder to Save
to create a folder to save documents in the memory device. You cannot use a memory device that does not have
a folder.
Check that the memory device is not write protected.
Check that the memory device has enough available memory. If the available memory is low, data cannot be
saved.
Related Information
& Making Output Settings for Received Faxes” on page 109
& “System Administration” on page 32
Forgot Your Password
If you forget the administrator's password, contact your dealer.
Related Information
& Contacting Epson Support” on page 214
Application Is Blocked by a Firewall (for Windows Only)
See the Network Guide for details.
User's Guide
Solving Problems
183
Appendix
Technical Specications
Printer
Specications
Print Head Nozzle Placement Black ink nozzles: 400 × 2 rows
Color ink nozzles: 400 × 2 rows for each color
Weight of Paper Plain Paper 64 to 90 g/m (17 to 24 lb)
Thick Paper 91 to 256 g/m (25 to 68 lb)
Envelope Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Envelope C4: 80 to 100 g/m (21 to 26 lb)
Printable Area
Print quality may decline in the shaded areas due to the printer's mechanism.
Single sheets
A 3.0 mm (0.12 in.)
B 46.0 mm (1.81 in.)
C 51.0 mm (2.01 in.)
Envelopes
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 46.0 mm (1.81 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
User's Guide
Appendix
184
Interface RJ-11 Phone Line, RJ-11 Telephone set connection
* The specications may dier by country or region.
Wi-Fi
Specications
Standards
IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Coordination Modes
Infrastructure, Ad hoc
*2
, Wi-Fi Direct
*3*4
Wireless Securities
WEP (64/128bit), WPA-PSK (AES)
*5
, WPA2-Enterprise
*1 Complies with either IEEE802.11b/g/n or IEEE802.11b/g depending on location of purchase.
*2 Not supported for IEEE 802.11n.
*3 Not supported for IEEE 802.11b and IEEE 802.11n.
*4 Simple AP mode is compatible with Ethernet connection.
*5 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet Specications
Standards IEEE802.3i (10BASE-T)
IEEE802.3u (100BASE-TX)
IEEE802.3ab (1000BASE-T)
*1
IEEE802.3az (Energy Ecient Ethernet)
*2
Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps
Half duplex
Connector RJ-45
*1 To prevent risk of radio interference, we recommend using a Category-5e or higher Shielded Twisted Pair cable.
*2 The connected device should comply with IEEE802.3az standards.
Security Protocol
IEEE802.1X
*
IPsec/IP Filtering
SSL/TLS HTTPS Server/Client
IPPS
SNMPv3
* You need to use a device for connection that complies with IEEE802.1X.
User's Guide
Appendix
186
Dimensions
Only the printer
Dimensions Storage
Width: 590 mm (23.2 in.)
Depth: 570 mm (22.4 in.)
Height: 464 mm (18.3 in.)
Printing
Width: 590 mm (23.2 in.)
Depth: 902 mm (35.5 in.)
Height: 562 mm (22.1 in.)
Weight
*
Approx. 35.3 kg (77.8 lb)
* Without the ink cartridges and the power cord.
Printers with options
ese are the dimensions of printers with three optional paper cassette units and an optional cabinet.
Dimensions Storage
Width: 615 mm (24.2 in.)
Depth: 794 mm (31.3 in.)
Height: 1132 mm (44.6 in.)
Printing
Width: 615 mm (24.2 in.)
Depth: 907 mm (35.7 in.)
Height: 1230 mm (48.4 in.)
Weight
*
Approx. 87.8 kg (193.6 lb)
* Without the ink cartridges and the power cord.
Electrical Specications
Rated Power Supply Voltage 100 to 240 V
Rated Frequency Range 50 to 60 Hz
Rated Current 1.2 to 0.6 A
Power Consumption (with USB
Connection)
Standalone copying: Approx. 39 W (ISO/IEC24712)
Ready mode: Approx. 17 W
Sleep mode: Approx. 2.4 W
Power o: Approx. 0.4 W
User's Guide
Appendix
188
Font Information
Available Fonts for PostScript
Roman fonts
Font Name
Albertus, Albertus Italic, Albertus Light
AntiqueOlive Roman, AntiqueOlive Italic, AntiqueOlive Bold, AntiqueOlive Compact
Apple Chancery
ITC AvantGarde Gothic Book, ITC AvantGarde Gothic Book Oblique, ITC AvantGarde Gothic Demi, ITC AvantGarde Gothic
Demi Oblique
Bodoni, Bodoni Italic, Bodoni Bold, Bodoni Bold Italic, Bodoni Poster, Bodoni Poster Compressed
ITC Bookman Light, ITC Bookman Light Italic, ITC Bookman Demi, ITC Bookman Demi Italic
Carta
Chicago
Clarendon, Clarendon Light, Clarendon Bold
CooperBlack, CooperBlack Italic
Copperplate Gothic 32BC, Copperplate Gothic 33BC
Coronet
Courier, Courier Oblique, Courier Bold, Courier Bold Oblique
GillSans, GillSans Italic, GillSans Bold, GillSans Bold Italic, GillSans Condensed, GillSans Condensed Bold, GillSans Light, Gill-
Sans Light Italic, GillSans Extra Bold
Eurostile, Eurostile Bold, Eurostile Extended Two, Eurostile Bold Extended Two
Geneva
Goudy Oldstyle, Goudy Oldstyle Italic, Goudy Bold, Goudy BoldItalic, Goudy ExtraBold
Helvetica, Helvetica Oblique, Helvetica Bold, Helvetica Bold Oblique, Helvetica Condensed, Helvetica Condensed Oblique,
Helvetica Condensed Bold, Helvetica Condensed Bold Oblique, Helvetica Narrow, Helvetica Narrow Oblique, Helvetica Nar-
row Bold, Helvetica Narrow Bold Oblique
Hoeer Text, Hoeer Text Italic, Hoeer Text Black, Hoeer Text Black Italic, Hoeer Text Ornaments
Joanna, Joanna Italic, Joanna Bold, Joanna Bold Italic
LetterGothic, LetterGothic Slanted, LetterGothic Bold, LetterGothic Bold Slanted
ITC Lubalin Graph Book, ITC Lubalin Graph Book Oblique, ITC Lubalin Graph Demi, ITC Lubalin Graph Demi Oblique
Marigold
Monaco
User's Guide
Appendix
190
Font Name
ITC Mona Lisa Recut
New Century Schoolbook Roman, New Century Schoolbook Italic, New Century Schoolbook Bold, New Century Schoolbook
Bold Italic
New York
Optima, Optima Italic, Optima Bold, Optima Bold Italic
Oxford
Palatino Roman, Palatino Italic, Palatino Bold, Palatino Bold Italic
Stempel Garamond Roman, Stempel Garamond Italic, Stempel Garamond Bold, Stempel Garamond Bold Italic
Symbol
Tekton
Times Roman, Times Italic, Times Bold, Times Bold Italic
Univers, Univers Oblique, Univers Bold, Univers Bold Oblique, Univers Light, Univers Light Oblique
UniversCondensed, UniversCondensed Oblique, UniversCondensed Bold, UniversCondensed Bold Oblique
UniversExtended, UniversExtended Oblique, UniversExtended Bold, UniversExtended Bold Oblique
Wingdings
ITC Zapf Chancery Medium Italic
ITC Zapf Dingbats
Arial, Arial Italic, Arial Bold, Arial Bold Italic
Times New Roman, Times New Roman Italic, Times New Roman Bold, Times New Roman Bold Italic
Available Fonts for PCL 5
Scalable Font
Font Name Family HP Equivalent Symbol
Set
Fixed Pitch 810 Medium, Bold, Italic, Bold Italic Courier 1
Fixed Pitch 850 Regular, Bold, Italic Letter Gothic 1
Fixed Pitch 810 Dark Medium, Bold, Italic, Bold Italic CourierPS 3
Dutch 801 Medium, Bold, Italic, Bold Italic CG Times 2
Zapf Humanist 601 Medium, Bold, Italic, Bold Italic CG Omega 3
Ribbon 131 - Coronet 3
Clarendon 701 - Clarendon Condensed 3
Swiss 742 Medium, Bold, Italic, Bold Italic Univers 2
User's Guide
Appendix
191
Font Name Family HP Equivalent Symbol
Set
Swiss 742 Condensed Medium, Bold, Italic, Bold Italic Univers Condensed 3
Incised 901 Medium, Bold, Italic Antique Olive 3
Aldine 430 Medium, Bold, Italic, Bold Italic Garamond 3
Calligraphic 401 - Marigold 3
Flareserif 821 Medium, Extra Bold Albertus 3
Swiss 721 SWM Medium, Bold, Italic, Bold Italic Arial 3
Dutch 801 SWM Medium, Bold, Italic, Bold Italic Times New 3
Swiss 721 SWA Medium, Bold, Oblique, Bold Oblique Helvetica 3
Swiss 721 Narrow SWA Medium, Bold, Oblique, Bold Oblique Helvetica Narrow 3
Zapf Calligraphic 801 SWA Medium, Bold, Italic, Bold Italic Palatino 3
Geometric 711 SWA Medium, Bold, Oblique, Bold Italic ITC Avant Garde Gothic 3
Revival 711 SWA Light, Demi Bold, Light Italic, Demi Bold
Italic
ITC Bookman 3
Century 702 SWA Medium, Bold, Italic, Bold Italic New Century Schoolbook 3
Dutch 801 SWA Medium, Bold, Italic, Bold Italic Times 3
Chancery 801 Medium SWA
Italic
-ITC Zapf Chancery Medium
Italic
3
Symbol SWM - Symbol 4
More WingBats SWM - Wingdings 5
Ding Dings SWA - ITC Zapf Dingbats 6
Symbol SWA - SymbolPS 4
David BT Medium, Bold David 7
Narkis Tam BT Medium, Bold Narkis 7
Miryam BT Medium, Bold, Italic Miryam 7
Kou BT Medium, Bold Kou 8
Naskh BT Medium, Bold Naskh 8
Ryadh BT Medium, Bold Ryadh 8
Bitmap Font
Font Name Symbol
Set
Line Printer 9
User's Guide
Appendix
192
OCR/Barcode Bitmap Font
Font Name Family Symbol
Set
OCR A - 10
OCR B - 11
Code39 9.37cpi, 4.68cpi 12
EAN/UPC Medium, Bold 13
Note:
Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may
not be readable. Print a sample and make sure the fonts can be read before printing large quantities.
Related Information
& “List of Symbol Sets for PCL 5” on page 195
Available Fonts for PCL 6
Scalable Font
Font Name Family HP Equivalent Symbol
Set
FixedPitch 810 Medium, Bold, Italic, Bold Italic Courier 1
FixedPitch 850 Regular, Bold, Italic Letter Gothic 1
FixedPitch 810 Dark Medium, Bold, Italic, Bold Italic CourierPS 3
Dutch 801 Medium, Bold, Italic, Bold Italic CG Times 2
Zapf Humanist 601 Medium, Bold, Italic, Bold Italic CG Omega 3
Ribbon 131 - Coronet 3
Clarendon 701 - Clarendon Condensed 3
Swiss 742 Medium, Bold, Italic, Bold Italic Univers 2
Swiss 742 Condensed Medium, Bold, Italic, Bold Italic Univers Condensed 3
Incised 901 Medium, Bold, Italic Antique Olive 3
Aldine 430 Medium, Bold, Italic, Bold Italic Garamond 3
Calligraphic 401 - Marigold 3
Flareserif 821 Medium, Extra Bold Albertus 3
Swiss 721 SWM Medium, Bold, Italic, Bold Italic Arial 3
Dutch 801 SWM Medium, Bold, Italic, Bold Italic Times New 3
Swiss 721 SWA Medium, Bold, Oblique, Bold Oblique Helvetica 3
User's Guide
Appendix
193
Font Name Family HP Equivalent Symbol
Set
Swiss 721 Narrow SWA Medium, Bold, Oblique, Bold Oblique Helvetica Narrow 3
Zapf Calligraphic 801 SWA Medium, Bold, Italic, Bold Italic Palatino 3
Geometric 711 SWA Medium, Bold, Oblique, Bold Italic ITC Avant Garde Gothic 3
Revival 711 SWA Light, Demi Bold, Light Italic, Demi Bold
Italic
ITC Bookman 3
Century 702 SWA Medium, Bold, Italic, Bold Italic New Century Schoolbook 3
Dutch 801 SWA Medium, Bold, Italic, Bold Italic Times 3
Chancery 801 Medium SWA
Italic
-ITC Zapf Chancery Medium
Italic
3
Symbol SWM - Symbol 4
More WingBats SWM - Wingdings 5
Ding Dings SWA - ITC Zapf Dingbats 6
Symbol SWA - SymbolPS 4
David BT Medium, Bold David 7
Narkis Tam BT Medium, Bold Narkis 7
Miryam BT Medium, Bold, Italic Miryam 7
Kou BT Medium, Bold Kou 8
Naskh BT Medium, Bold Naskh 8
Ryadh BT Medium, Bold Ryadh 8
Bitmap Font
Font Name Symbol
Set
Line Printer 9
Related Information
& “List of Symbol Sets for PCL 6” on page 197
List of Symbol Sets
Your printer can access a variety of symbol sets. Many of these symbol sets dier only in the international
characters
specic
to each language.
When you are considering which font to use, you should also consider which symbol set to combine with the font.
User's Guide
Appendix
194
Note:
Since most soware handles fonts and symbols automatically, you will probably never need to adjust the printer's settings.
However, if you are writing your own printer control programs, or if you are using older
soware
that cannot control fonts,
refer to the following sections for symbol set details.
List of Symbol Sets for PCL 5
Symbol Set
Name
Attribute Font Classication
1 2 3 4 5 6 7 8 9 10 11 12 13
ISO 60: Danish/
Norwegian
0D ✓✓✓----------
Roman
Extension
0E -------- ----
ISO 15: Italian 0I ✓✓✓----------
ISO 8859/1
Latin 1
0N ✓✓✓----- ----
ISO 11:
Swedish
0S ✓✓✓----------
ISO 6: ASCII 0U ✓✓✓---✓✓-----
ISO 4: United
Kingdom
1E ✓✓✓----------
ISO 69: French 1F ✓✓✓----------
ISO 29: German 1G ✓✓----------
Legal 1U ✓✓✓----- ----
ISO 8859/2
Latin 2
2N ✓✓✓----- ----
ISO 17: Spanish 2S ✓✓✓----------
ISO 8859/4
Latin 4
4N ✓✓✓----------
Roman-9 4U ✓✓✓----------
PS Math 5M ✓✓✓---✓✓-----
ISO 8859/9
Latin 5
5N ✓✓✓----- ----
Windows 3.1
Latin 5
5T ✓✓✓----------
Microsoft
Publishing
6J ✓✓✓----------
Ventura Math 6M ✓✓✓----------
ISO 8859/10
Latin 6
6N ✓✓✓----- ----
User's Guide
Appendix
195
Symbol Set
Name
Attribute Font Classication
1 2 3 4 5 6 7 8 9 10 11 12 13
DeskTop 7J ✓✓✓----------
Math-8 8M ✓✓✓---✓✓-----
Roman-8 8U ✓✓✓----- ----
Windows 3.1
Latin 2
9E ✓✓✓----------
Pc1004 9J ✓✓✓----------
ISO 8859/15
Latin 9
9N ✓✓✓----- ----
PC-8 Turkish 9T ✓✓✓----------
Windows 3.0
Latin 1
9U ✓✓✓----------
PS Text 10J ✓✓✓----------
PC-8, Code
Page 437
10U ✓✓✓----- ----
PC-8, D/N,
Danish/
Norwegian
11U ✓✓✓----- ----
MC Text 12J ✓✓✓----------
PC-850,
Multilingual
12U ✓✓✓----- ----
Ventura
International
13J ✓✓✓----------
PcEur858 13U ✓✓✓----------
Ventura US 14J ✓✓✓----------
Pi Font 15U ✓✓✓----------
PC852, Latin 2 17U ✓✓✓----------
Unicode 3.0 18N ✓✓✓---✓✓-----
Windows Baltic 19L ✓✓✓----------
Windows 3.1
Latin/Arabic
19U ✓✓✓----------
PC-755 26U ✓✓✓----------
PC-866, Cyrillic 3R ✓✓-----------
Greek8 8G ✓✓-----------
Windows
Greek
9G ✓✓-----------
User's Guide
Appendix
196
Symbol Set
Name
Attribute Font Classication
1 2 3 4 5 6 7 8 9 10 11 12 13
Windows
Cyrillic
9R ✓✓-----------
PC-851, Greek 10G ✓✓-----------
ISO 8859/5
Cyrillic
10N ✓✓------ ----
PC-8, Greek 12G ✓✓-----------
ISO 8859/7
Greek
12N ✓✓-----------
PC-866 UKR 14R ✓✓-----------
Hebrew7 0H ----- ------
ISO 8859/8
Hebrew
7H ----- ------
Hebrew8 8H ----- ------
PC-862,
Hebrew
15H ----- ------
PC-862,
Hebrew
15Q ----- ------
Arabic8 8V ------- -----
HPWARA 9V ------- -----
PC-864, Arabic 10V - - - - - - - -----
Symbol 19M - - - ---------
Wingdings 579L - - - - --------
ZapfDigbats 14L - - - - - -------
OCR A 0O --------- ---
OCR B 1O ---------- --
OCR B
Extension
3Q ---------- --
Code3-9 0Y ---------- - -
EAN/UPC 8Y ---------- - -
List of Symbol Sets for PCL 6
Symbol Set Name Attribute Font Classication
1 2 3 4 5 6 7 8 9
ISO Norwegian 4 ✓✓✓------
User's Guide
Appendix
197
Symbol Set Name Attribute Font Classication
1 2 3 4 5 6 7 8 9
ISO Italian 9 ✓✓✓------
ISO 8859-1 Latin 1 14 ✓✓✓-----
ISO Swedish 19 ✓✓✓------
ASCII 21 ✓✓✓---✓✓-
ISO United Kingdom 37 ✓✓✓------
ISO French 38 ✓✓✓------
ISO German 39 ✓✓✓------
Legal 53 ✓✓✓-----
ISO 8859-2 Latin 2 78 ✓✓✓-----
ISO Spanish 83 ✓✓✓------
Roman-9 149 ✓✓✓------
PS Math 173 ✓✓✓---✓✓-
ISO 8859-9 Latin 5 174 ✓✓✓-----
Windows 3.1 Latin 5 180 ✓✓✓------
Microsoft Publishing 202 ✓✓✓------
ISO 8859/10 Latin 6 206 ✓✓✓-----
DeskTop 234 ✓✓✓------
Math-8 269 ✓✓✓---✓✓-
Roman-8 277 ✓✓✓-----
Windows 3.1 Latin 2 293 ✓✓✓------
Pc1004 298 ✓✓✓------
ISO 8859-15 Latin 9 302 ✓✓✓------
PC-Turkish 308 ✓✓✓------
Windows 3.0 309 ✓✓✓------
PS Text 330 ✓✓✓------
PC-8 341 ✓✓✓-----
PC-8 D/N 373 ✓✓✓-----
MC Text 394 ✓✓✓------
PC-850 405 ✓✓✓
-----
PcEur858 437 ✓✓✓------
User's Guide
Appendix
198
Symbol Set Name Attribute Font Classication
1 2 3 4 5 6 7 8 9
Pi Font 501 ✓✓✓------
PC852 565 ✓✓✓------
Unicode 3.0 590 ✓✓✓------
WBALT 620 ✓✓✓------
Windows 3.1 Latin 1 629 ✓✓✓------
PC-755 853 ✓✓✓------
Wingdings 18540 ---- ----
Symbol 621 - - - -----
ZapfDigbats 460 ----- ---
PC-866, Cyrillic 114 ✓✓-------
Greek8 263 ✓✓-------
Windows Greek 295 ✓✓-------
Windows Cyrillic 306 ✓✓-------
PC-851, Greek 327 ✓✓-------
ISO 8859/5 Cyrillic 334 ✓✓-------
PC-8, Greek 391 ✓✓-------
ISO 8859/7 Greek 398 ✓✓-------
PC-866 UKR 466 ✓✓-------
Hebrew7 8 --------
ISO 8859/8 Hebrew 232 ----- --
Hebrew8 264 ----- --
PC-862, Hebrew 488 ----- --
Arabic8 278 ------- -
HPWARA 310 ------- -
PC-864, Arabic 342 ------- -
User's Guide
Appendix
199
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
is
equipment contains the following wireless module.
Manufacturer: Askey Computer Corporation
Type: WLU6117-D69 (RoHS)
is
product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modication of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
Standards and Approvals for European Model
Low voltage directive 2006/95/EC EN60950-1
EMC directive 2004/108/EC EN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024
R&TTE directive 1999/5/EC EN300 328
EN301 489-1
EN301 489-17
TBR21
EN60950-1
For European users
We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC:
C521A
User's Guide
Appendix
200
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxembourg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Cyprus, Greece, Slovenia, Malta,
Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended
modication
of the products.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
User's Guide
Appendix
201
Printer Transfer and Transportation
!
Caution:
When carrying the printer,
li
it using a stable position.
Liing
the printer using an unstable position may result
in injury.
Because this printer is heavy, always use two people to carry it when unpacking or transporting.
When liing the printer, place your hands in the positions shown below. If you li the printer holding other
positions, the printer may fall or you may trap your
ngers
when placing the printer.
When carrying the printer, do not tilt it more than 10 degrees; otherwise the printer may fall.
When installing the printer on the optional cabinet, lock the casters before starting installation. If the cabinet
moves unexpectedly, you may be injured.
Printer Transfer Within a Short Distance
Turn o the printer and disconnect the power cord and cables. Do not apply vibrations to the printer and keep it
level while carrying.
When lifting the printer
If you have installed the optional cabinet and the paper cassette units, remove them, and then li the printer.
When moving the printer on the casters
If you have installed the optional cabinet, you can move the printer without
liing
it because the cabinet has
casters. However, do not move over uneven or rough surfaces to avoid impacts to the printer. Uninstall the stands
for the cabinet and unlock the casters before moving.
Transporting the Printer
Prepare the printer for transport as described here.
User's Guide
Appendix
202
c
Important:
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the
printer from printing.
Leave the maintenance box installed; otherwise ink may leak during transporting.
1.
Turn o the printer by pressing the
P
button, and then unplug the power cord.
2.
Disconnect any connected cables.
3. Remove all of the paper from the printer.
4. Make sure there are no originals on the printer.
5. Store the paper support and the output tray.
6. Uninstall the optional cabinet or paper cassette units.
7. Repack the printer in its box, using the protective materials.
Remove the protective materials before you use the printer again.
If print quality has declined the next time you print, clean and align the print head.
Related Information
& “Part Names and Functions” on page 18
& “Checking and Cleaning the Print Head” on page 131
& “Aligning the Print Head” on page 132
Installing the Optional Units
Optional Cabinet Code
e
following is the code for the optional cabinet.
Optional Cabinet
Installing the Optional Cabinet
e cabinet can be attached to the printer and the optional paper cassette units.
User's Guide
Appendix
203
!
Caution:
Make sure you turn o the printer, unplug the power cord from the printer, and disconnect any cables before
starting installation. Otherwise, the power cord may be damaged resulting in re or electric shock.
Lock the casters of the cabinet before starting installation. If the cabinet moves unexpectedly, you may be injured.
When liing the printer, place your hands in the positions shown below. If you li the printer holding other
positions, the printer may fall or you may trap your ngers when placing the printer.
1. Turn o the printer by pressing the
P
button, and then unplug the power cord.
2. Disconnect any connected cables.
Note:
If optional paper cassette units have been installed, uninstall them as well.
3.
Remove the cabinet from the box, and then remove any protective materials.
4. Check the items supplied.
User's Guide
Appendix
204
5. Place the cabinet on a at surface and lock the casters at the front.
6.
Secure the stands with the attachments and screws.
User's Guide
Appendix
205
7. Remove the output tray and pull out the paper cassette.
User's Guide
Appendix
206
8. Lower the printer or an optional paper cassette unit gently onto the cabinet aligning the corners, and then
secure them with the screws.
Note:
Use a screwdriver to tighten the screws when securing the printer.
Depending on the conguration, some screws may be le over aer assembly.
User's Guide
Appendix
207
9. Secure the printer or an optional paper cassette unit at the back with the attachments and screws.
10. Insert the paper cassette, and then attach the output tray.
11. Connect the cables and plug in the printer.
Note:
When uninstalling the cabinet, turn o the printer, unplug the power cord, disconnect any cables, and then perform the
installation procedure in reverse.
Related Information
& Optional Cabinet Code” on page 203
Optional Paper Cassette Unit Code
e following is the code for the optional paper cassette unit.
500-Sheet Optional Cassette Unit
User's Guide
Appendix
208
Installing the Optional Paper Cassette Units
You can install up to three paper cassette units.
!
Caution:
Make sure you turn o the printer, unplug the power cord from the printer, and disconnect any cables before
starting installation. Otherwise, the power cord may be damaged resulting in re or electric shock.
When liing the printer, place your hands in the positions shown below. If you li the printer holding other
positions, the printer may fall or you may trap your ngers when placing the printer.
c
Important:
If you are using the optional cabinet, install it under the bottom of the paper cassette unit in advance.
1. Turn
o
the printer by pressing the
P
button, and then unplug the power cord.
2. Disconnect any connected cables.
Note:
If other optional paper cassette units have been installed, uninstall them as well.
3. Remove the optional paper cassette unit from its box, and then remove any protective materials.
4. Check the items supplied.
User's Guide
Appendix
209
5. Place the optional paper cassette unit where you want to set up the printer.
6. Remove the output tray and pull out the paper cassette.
7. Stack all optional paper cassette units on top of each other, and then secure them with the screws.
User's Guide
Appendix
210
8. Lower the printer gently onto the optional paper cassette aligning the corners, and then secure them with the
screws using a screw driver.
Note:
Depending on the conguration, some screws may be le over aer assembly.
9. Secure the optional paper cassette unit and the printer at the back with the attachments and screws.
User's Guide
Appendix
211
10. Insert a label showing the size of the paper to be loaded in the cassette into the holder.
11. Insert the paper cassette, and then attach the output tray.
12.
Place the sticker indicating the cassette number.
13. Reconnect the power cord and any other cables, and then plug in the printer.
14.
Turn on the printer by pressing the
P
button.
15. Pull out and reinsert the optional paper cassette unit to check that the optional paper cassette unit is displayed
on the Paper Setup screen.
Note:
When uninstalling the optional paper cassette unit, turn o the printer, unplug the power cord, disconnect any cables,
and then perform the installation procedure in reverse.
Proceed with the printer driver settings.
User's Guide
Appendix
212
Related Information
& Optional Paper Cassette Unit Code” on page 208
& “Installing the Optional Cabinet” on page 203
Setting the Optional Paper Cassette Unit in the Printer Driver
To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information.
Setting the Optional Paper Cassette Unit in the Printer Driver - Windows
Note:
Log on to your computer as an administrator.
1.
Open the Optional Settings tab from the printer properties.
Windows 8.1/Windows 8/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi e w de v i c e s a n d p r i nt e r s in Hardware and Sound. Right-
click on your printer, or press and hold it, select Printer properties, and then click the Optional Settings
tab.
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vie w d e v i ce s and pr i n ter s in Hardware and Sound.
Right-click on your printer, select Printer properties, and then click the Optional Settings tab.
Windows Vista/Windows Server 2008
Click the start button, and then select Control Panel > Printers in Hardware and Sound. Right-click on
your printer, select Property, and then click Optional Settings.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
Right-click on your printer, select Property, and then click the Optional Settings tab.
2. Select Acquire from Printer, and then click Get.
Optional Paper Sources information is displayed in Current Printer Information.
3. Click OK.
Setting the Optional Paper Cassette Unit in the Printer Driver - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
2. Set Lower Cassette according to the number of paper cassettes.
3.
Click OK.
Printer Sharing
Sharing the printer allows you to use the printer from other computers on the network.
e computer connected directly to the printer acts as a server. Other computers on the network access the "server"
and share the printer.
User's Guide
Appendix
213
See the computer's help for details.
Note:
To use the printer on a network, see the Network Guide.
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
Product serial number
(e serial number label is usually on the back of the product.)
Product model
Product
soware
version
(Click About, Version Info, or a similar button in the product
soware.)
Brand and model of your computer
Your computer operating system name and version
Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
User's Guide
Appendix
214
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