❏ If the printer has been set to save received faxes on a memory device, connect the device, in which you have
created a folder to save faxes, to the printer. Once the faxes are saved in the device, they are deleted from the
printer's memory. Make sure that the device has enough available memory and is not write protected.
❏ Even though the memory is full, you can send a monochrome fax by using the Direct Send feature. Or divide
your originals into two or more to send them in several batches.
❏ If the printer cannot print a received fax due to a printer error, such as a paper jam or expended ink cartridges,
the memory full error may occur. Solve the printer problem, and then contact the sender and ask them to send
the fax again.
Related Information
& “Making Output Settings for Received Faxes” on page 100
& “Checking the Received Faxes on the LCD Screen” on page 101
& “Fax Mode” on page 26
& “Removing Jammed Paper” on page 144
& “Replacing Ink Cartridges” on page 107
Sent Fax Quality Is Poor
❏ Clean the scanner glass and the document cover.
❏ Clean the roller in the ADF.
❏ Change the Resolution setting on the control panel. If your originals contain both text and photos, select
Photo.
❏ Change the Contrast setting on the control panel.
❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select
Fine as the Resolution setting.
If you select Super Fine or Ultra Fine for a monochrome fax, and send the fax without using the Direct Send
feature, the printer may automatically lower the resolution.
❏ Enable the ECM setting on the control panel.
Related Information
& “Fax Mode” on page 26
& “Fax Settings” on page 33
& “Cleaning the Scanner Glass” on page 128
& “Cleaning the ADF” on page 126
Faxes Are Sent at the Wrong Size
❏ Before you send an A3 size document, ask the recipient if the recipient's machine supports A3 size. If you see
OK (Reduced Size) in the fax transmission report, the recipient's fax machine does not support A3 size.
❏ When sending a fax using the scanner glass, place the original correctly aligning its corner with the origin mark.
Select your original size on the control panel.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
User's Guide
Solving Problems
166
