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User's Guide
NPD5258-02 EN
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2015 Seiko Epson Corporation. All rights reserved.
e
contents of this manual and the
specications
of this product are subject to change without notice.
User's Guide
Copyright
2
Trademarks
❏ EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏
Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of
Microso
Corporation.
❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
❏ Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
❏ Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be
registered in certain jurisdictions.
❏ Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark
Oce and may be registered in certain jurisdictions.
❏ Albertus, Arial, and Times New Roman are trademarks of e Monotype Corporation.
❏ ITC Avant Garde, ITC Bookman, ITC Zapf-Chancery, and ITC Zapf Dingbats are trademarks of International
Typeface Corporation registered in the United States Patent and Trademark Oce and may be registered in
certain jurisdictions.
❏ Clarendon, Helvetica, New Century Schoolbook, Palatino, Times and Univers are registered trademarks of
Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed
through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.
❏ Wingdings is a registered trademark of
Microso
Corporation in the United States and other countries.
❏ Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.
❏ Marigold is a trademark of AlphaOmega Typography.
❏ Coronet is a registered trademark of Ludlow Type Foundry.
❏ PCL is the registered trademark of Hewlett-Packard Company.
❏ Getopt
Copyright © 1987, 1993, 1994 e Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms, with or without modication, are permitted provided that
the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following
disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
4. Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this soware without specic prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN
ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
User's Guide
Trademarks
3
❏ Arcfour
is code illustrates a sample implementation of the Arcfour algorithm.
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modication, are permitted provided that
this copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
❏ microSDHC Logo is a trademark of SD-3C, LLC.
Note: microSDHC is built into the product and cannot be removed.
❏ Intel
®
is a registered trademark of Intel Corporation.
❏ General Notice: Other product names used herein are for
identication
purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
4
Contents
Copyright
Trademarks
About This Manual
Introduction of Manuals..................... 8
Marks and Symbols.........................8
Descriptions Used in this Manual...............8
Operating System References..................9
Important Instructions
Safety Instructions.........................10
Printer Advisories and Warnings.............. 11
Advisories and Warnings for Setting Up/
Using the Printer........................11
Advisories and Warnings for Using the
Printer with a Wireless Connection...........12
Advisories and Warnings for Using the LCD
Screen................................12
Protecting Your Personal Information...........12
Administrator Settings
Locking the Printer Settings Using an
Administrator's Password....................13
Unlocking the Printer Settings................13
Printer Basics
Part Names and Functions...................14
Control Panel............................ 17
Buttons and Lights.......................17
Icons Displayed on the LCD Screen...........18
Menu Options............................18
Menu................................ 18
Loading Paper
Paper Handling Precautions..................26
Available Paper and Capacities................27
List of Paper Types.......................29
Loading Paper in the Paper Cassette............30
Loading Paper in the Rear Paper Feed...........32
Loading Paper in the Front Paper Feed Slot. . . . . . . 34
Printing
Printing from a Computer................... 36
Printing Basics - Windows.................36
Printing Basics - Mac OS X.................37
Printing on 2-Sides.......................40
Printing Several Pages on One Sheet..........42
Printing to Fit the Paper Size................43
Printing Multiple Files Together (for
Windows Only).........................44
Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only).......... 45
Printing Using Advanced Features........... 51
Printing Using a PostScript Printer Driver........53
Printing Using a PostScript Printer Driver -
Windows..............................53
Printing Using a PostScript Printer Driver -
Mac OS X.............................55
Setting Items for the PostScript Printer Driver. . . 58
Printing from Smart Devices................. 58
Using Epson iPrint.......................58
Using AirPrint..........................61
Canceling Printing.........................61
Canceling Printing - Printer Button...........61
Canceling Printing - Windows.............. 62
Canceling Printing - Mac OS X..............62
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box.......................63
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . . 63
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows......... 63
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS X.........63
Ink Cartridge Codes........................64
Ink Cartridge Handling Precautions............64
Replacing Ink Cartridges....................65
Maintenance Box Code..................... 67
Maintenance Box Handling Precautions.........67
Replacing a Maintenance Box.................67
Maintenance Rollers Codes.................. 69
Replacing Maintenance Rollers in Paper
Cassette 1............................... 69
User's Guide
Contents
5
Replacing Maintenance Rollers in Paper
Cassette 2 to 3............................73
Temporarily Printing with Black Ink............76
Temporarily Printing with Black Ink - Windows. 77
Temporarily Printing with Black Ink -
Mac OS X.............................78
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)....................78
Improving Print Quality
Checking and Cleaning the Print Head..........80
Checking and Cleaning the Print Head -
Control Panel.......................... 80
Checking and Cleaning the Print Head -
Windows..............................81
Checking and Cleaning the Print Head -
Mac OS X.............................81
Aligning the Print Head.....................82
Improving Horizontal Streaks.................83
Cleaning the Paper Path.....................83
Applications and Network Service
Information
Epson Connect Service......................85
Web
Cong
..............................85
Running Web Cong on a Web Browser. . . . . . . 85
Running Web Cong on Windows........... 86
Running Web Cong on Mac OS X...........86
Necessary Applications......................87
Windows Printer Driver...................87
Mac OS X Printer Driver.................. 88
E-Web Print (for Windows Only)............89
EPSON Soware Updater..................89
EpsonNet
Cong
........................90
Uninstalling Applications....................90
Uninstalling Applications - Windows......... 90
Uninstalling Applications - Mac OS X.........91
Installing Applications......................92
Installing a PostScript Printer Driver..........92
Installing the Epson Universal Printer Driver
(for Windows Only)......................95
Updating Applications and Firmware...........95
Solving Problems
Checking the Printer Status.................. 97
Checking Messages on the LCD Screen........97
Checking the Printer Status - Windows........98
Checking Printer Status - Mac OS X..........98
Removing Jammed Paper....................98
Removing Jammed Paper from the Front
Cover (A)............................. 99
Removing Jammed Paper from the Rear
Paper Feed (B1)........................100
Removing Jammed Paper from the Front
Paper Feed Slot (B2).....................100
Removing Jammed Paper from the Paper
Cassette (C1/C2/C3).................... 101
Removing Jammed Paper from Rear Cover 1
(D1) and Rear Cover 2 (D2)...............102
Removing Jammed Paper from the Rear
Cover (E).............................103
Paper Does Not Feed Correctly...............104
Power and Control Panel Problems............105
Power Does Not Turn On.................105
Power Does Not Turn O.................105
LCD Screen Gets Dark...................105
Printer Does Not Print.....................105
Printout Problems........................ 106
Print Quality Is Poor.................... 106
e Position, Size, or Margins of the Printout
Are Incorrect..........................107
Paper Is Smeared or Scued...............108
Printed Characters Are Incorrect or Garbled. . . 108
e Printed Image Is Inverted..............108
e Printout Problem Could Not be Cleared. . . 109
Other Printing Problems................... 109
Printing Is Too Slow.....................109
Printing Slows Down Dramatically During
Continuous Printing.....................109
PostScript Printer Driver Problems............110
Printer Does Not Print While Using
PostScript Printer Driver................. 110
Printer Does Not Print Correctly While
Using PostScript Printer Driver.............110
Print Quality Is Poor While Using PostScript
Printer Driver......................... 110
Printing Is Too Slow While Using PostScript
Printer Driver......................... 110
Other Problems..........................110
Slight Electric Shock when Touching the
Printer...............................110
Operation Sounds Are Loud...............111
Forgot Your Password....................111
Application Is Blocked by a Firewall (for
Windows Only)........................111
User's Guide
Contents
6
Appendix
Technical Specications....................112
Printer
Specications
....................112
Interface
Specications
...................113
Wi-Fi Specications.....................113
Ethernet Specications...................113
Security Protocol.......................113
Supported
ird
Party Services.............114
Dimensions...........................114
Electrical Specications..................114
Environmental
Specications
..............115
System Requirements....................115
Font Information.........................116
Available Fonts for PostScript..............116
Available Fonts for PCL.................. 117
List of Symbol Sets......................119
Regulatory Information....................124
Standards and Approvals................. 124
German Blue Angel.....................125
Restrictions on Copying..................125
Saving Power............................125
Saving Power - Control Panel..............125
Transporting the Printer....................126
Installing the Optional Units.................127
Optional Paper Cassette Unit Code..........127
Installing the Optional Paper Cassette Units. . . 127
Where to Get Help........................132
Technical Support Web Site................132
Contacting Epson Support................133
User's Guide
Contents
7
About This Manual
Introduction of Manuals
e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer. is manual may not be included
depending on model and region.
❏ Start Here (paper manual)
Provides you with information on setting up the printer and installing the
soware.
❏ User's Guide (PDF manual)
is manual. Provides overall information and instructions on using the printer, and on solving problems.
❏ Network Guide (PDF manual)
Provides information on network settings and solving problems when using the printer on a network.
❏ Administrator's Guide (PDF manual)
Provides network administrators with information on management and printer settings.
As well as the manuals above, check the various types of help information available from the Epson applications.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏ Screenshots of the printer driver screens are from Windows 8.1 or Mac OS X v10.10.x.
e
content displayed on
the screens varies depending on the model and situation.
User's Guide
About This Manual
8
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP",
"Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows
Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is
used to refer to all versions.
❏ Microso
®
Wi nd o ws
®
8.1 operating system
❏ Microso
®
Wi nd o ws
®
8 operating system
❏ Microso
®
Wi nd o ws
®
7 operating system
❏ Microso
®
Wi nd o ws Vi sta
®
operating system
❏ Microso
®
Wi nd o ws
®
XP operating system
❏ Microso
®
Wi nd o ws
®
XP Professional x64 Edition operating system
❏ Microso
®
Wi nd o ws S e r ver
®
2012 R2 operating system
❏
Microso
®
Wi nd o ws S e r ver
®
2012 operating system
❏ Microso
®
Wi nd o ws S e r ver
®
2008 R2 operating system
❏ Microso
®
Wi nd o ws S e r ver
®
2008 operating system
❏ Microso
®
Wi nd o ws S e r ver
®
2003 R2 operating system
❏ Microso
®
Wi nd o ws S e r ver
®
2003 operating system
Mac OS X
In this manual, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and
"Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X
v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".
User's Guide
About This Manual
9
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except
as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain
aer
a thorough
ushing,
see a doctor immediately.
❏ e printer is heavy and should not be lied or carried by less than two people. When liing the printer, two or
more people should assume the correct positions as shown below.
User's Guide
Important Instructions
10
❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
❏ Do not shake ink cartridges too vigorously; otherwise ink may leak from the cartridge.
❏ Keep ink cartridges and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and
o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏ Do not insert objects through the slots in the printer.
User's Guide
Important Instructions
11
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white
at
cable inside the printer.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Always turn the printer
o
using the
P
button. Do not unplug the printer or turn
o
the power at the outlet
until the
P
light stops ashing.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or
re
alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the LCD Screen
❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏ Only use a dry,
so
cloth for cleaning. Do not use liquid or chemical cleaners.
❏ e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Menu > System Administration > Restore Default Settings > Clear All Data and Settings
on the control panel.
User's Guide
Important Instructions
12
Administrator Settings
Locking the Printer Settings Using an Administrator's
Password
You can set an administrator's password to lock the printer settings so that they cannot be changed by other users.
You can lock the following settings.
System Administration
You cannot change settings without entering the password. is password is also required when you make settings
using Web Cong or EpsonNet Cong.
c
Important:
Do not forget the password. If you forget the password, contact Epson support.
1.
Enter Menu from the home screen.
2. Select Admin Settings > Admin Password.
3. Select Register, and then enter a password.
4. Enter the password again.
5. Select Lock Setting, and then enable it.
Unlocking the Printer Settings
1. Enter Menu from the home screen.
2. Select Admin Settings.
3.
Enter the administrator's password.
4. Select Lock Setting, and then disable it.
User's Guide
Administrator Settings
13
Printer Basics
Part Names and Functions
A
Edge guides Feeds the paper straight into the printer. Slide to the
edges of the paper.
B
Front paper feed slot (B2) Load one sheet of paper at a time by hand.
C
Paper cassette 1 (C1) Loads paper.
D
Paper cassette 2 to 3 (C2 to C3) Optional paper cassette units. Loads paper.
User's Guide
Printer Basics
14
A
Edge guides Feeds the paper straight into the printer. Slide to the
edges of the paper.
B
Paper support Supports loaded paper.
C
Rear paper feed (B1) Loads paper.
D
Feeder guard Prevents foreign substance from entering the printer.
Usually keep this guard closed.
E
Output tray Holds the ejected paper.
F
Edge guides Feeds the paper straight into the printer. Slide to the
edges of the paper.
G
Paper cassette Loads paper.
User's Guide
Printer Basics
15
A
Control panel Operates the printer.
B
Print head Fires ink.
C
Front cover (A) Open when replacing an ink cartridge and removing
jammed paper inside the printer.
D
NFC tag Pass a smart device over this tag to print from the smart
device directly.
A
Rear cover 2 (D2) Remove when replacing maintenance rollers or
removing jammed paper.
B
AC inlet Connects the power cord.
User's Guide
Printer Basics
16
C
Rear cover 1 (D1) Open when replacing the maintenance rollers or
removing jammed paper.
D
Rear cover (E) Covers for the optional paper cassette units. Open
when replacing the maintenance rollers or removing
jammed paper.
E
Service USB port USB port for future use.
Do not remove the sticker.
F
USB port Connects a USB cable.
G
LAN port Connects a LAN cable.
Control Panel
Buttons and Lights
A
Turns the printer on or o.
Unplug the power cord when the power light is o.
B
Displays the Paper Setup screen. You can select the paper size and paper type settings for each
paper source.
C
Error Flashes or turns on when an error occurs.
D
Data Flashes while the printer is processing data.
Turns on when there are queued jobs.
E
- Displays menus and messages.
F
Returns to the previous screen.
G
l
,
u
,
r
,
d
, OK Press
l
,
u
,
r
, and
d
to select menus. Press OK to conrm your selection or run the selected
feature.
When entering characters, press
l
,
u
,
r
, and
d
to select characters.
H
Stops the current operation.
When entering characters, press this button to change the character type.
User's Guide
Printer Basics
17
Icons Displayed on the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status.
Turns on while the printer is connected to a wired (Ethernet) network.
Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not
connected.
Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of
bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the
printer is searching for a wireless (Wi-Fi) network connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Ad Hoc mode.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct
mode.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Simple AP mode.
Turns on when Eco Mode is enabled.
Menu Options
Menu
Menu Settings and Explanations
Ink Levels Displays the approximate levels of the ink and the maintenance box.
When an ! icon is displayed, the ink is running low or the maintenance box is nearly full.
When a X icon is displayed, the ink is expended or the maintenance box is full.
User's Guide
Printer Basics
18
Menu Settings and Explanations
Maintenance Print Head Nozzle
Check
Prints a pattern to check if the print head nozzles are clogged.
Print Head
Cleaning
Cleans clogged nozzles in the print head.
Print Head
Alignment
Adjusts the print head to improve print quality.
Run Ruled Line Alignment if text and lines are misaligned.
Run Vertical Alignment if your printouts look blurry.
Run Horizontal Alignment if your printouts contain horizontal banding at
regular intervals.
Improve Horizontal
Streaks
Use this feature if your printouts contain horizontal banding after trying Print
Head Cleaning and Horizontal Alignment.
This feature provides more accurate adjustment than Horizontal Alignment.
Thick Paper Reduces ink smearing when printing. Enable this feature only when you see
ink smearing on your printouts because it may lower the printing speed.
Paper Guide
Cleaning
Use this feature to feed paper for cleaning when there are ink stains on the
internal rollers.
Remove Paper Use this feature if there are still some torn pieces of paper inside the printer
even after removing jammed paper.
Maintenance Roller
Information
Displays the status of the maintenance rollers for the paper cassette in the
Maintenance Roller Status.
After replacing maintenance rollers, select Reset Maintenance Roller
Counter to reset the counter for the paper cassette in which you replaced the
maintenance rollers.
Paper Setup Select the paper size and paper type you loaded in the paper source.
Print Status Sheet Conguration
Status Sheet
Prints an information sheet showing the current printer status and settings.
Supply Status
Sheet
Prints an information sheet showing the status of consumables.
Usage History
Sheet
Prints an information sheet showing the usage history of the printer.
PS3 Font List Prints a list of fonts that are available for a PostScript printer.
Network Status Wired LAN/Wi-Fi
Status
Displays the current network settings.
Wi-Fi Direct Status Displays the current Wi-Fi Direct settings.
Epson Connect
Status
Displays whether or not the printer is registered and connected to Epson
Connect or Google Cloud Print service.
See the Epson Connect portal website for more details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Google Cloud Print
Status
Print Status Sheet Displays or prints the current network settings.
User's Guide
Printer Basics
19
Menu Settings and Explanations
Condential Job Displays a list of jobs that have passwords. To print a job, select the job and enter the password.
Admin Settings These menus allow an administrator to register an administrator password to protect the printer
settings from being changed by other users.
Admin Password Set, change, or reset the administrator password.
If you forget the password, contact Epson support.
Lock Setting
You need to enter an administrator password when you enter the System
Administration settings.
System
Administration
See the pages that describe these features for more details.
Related Information
& “System Administration” on page 20
System Administration
Select Menu on the home screen, and then select System Administration.
User's Guide
Printer Basics
20
Menu Settings and Explanations
Printer Settings Paper Source
Settings
Rear Paper Feed
Priority
Feeds paper from the rear paper feed on a priority
basis.
A4/Letter Auto
Switching
Feeds paper from the paper source set as A4 size
when there is no paper source set as Letter, or feeds
from the paper source set as Letter size when there is
no paper source set as A4.
Auto Select Settings Specify which paper source to feed from. When there
are multiple paper sources available, paper is fed from
the paper source with paper settings that match the
print job.
Error Notice Displays an error message when the paper size or
type settings in Paper Setup and the print settings
do not match.
USB I/F Timeout
Setting
Specify the length of time in seconds that must elapse before ending USB
communication with a computer after the printer receives a print job from a
PostScript printer driver or PCL printer driver. If the job ending is not clearly
dened from a PostScript printer driver or PCL printer driver, it can cause
endless USB communication. When this occurs, the printer ends
communication after the
specied
time has elapsed. Enter 0 (zero) if you do
not want to end communication.
Printing Language Select the printing language for the USB interface or the network interface.
Auto Error Solver Select an action to perform when a 2-sided printing error or a memory full
error occurs.
❏ 2-sided printing error
Enabled: If a 2-sided job is sent when there is no paper available that
supports 2-sided printing, the printer displays an error message, and then
automatically prints on only one side of the paper.
Disabled: The printer displays an error message and cancels printing.
❏ Memory full error
Enabled: If the printer's memory becomes full while printing, the printer
displays an error message, and then prints only the part of the data that
the printer could process.
Disabled: The printer displays an error message and cancels printing.
PC Connection via
USB
Select whether the printer allows an access from USB connected computer.
Disable this function to restrict printing and scanning that was not sent
through a network connection.
Paper Feed Assist
Mode
Prevents multiple sheets of paper from feeding through paper cassette 1 at
the same time, but the printing speed is slower.
User's Guide
Printer Basics
21
Menu Settings and Explanations
Common Settings Sleep Timer Select the time period before the printer enters sleep mode (energy saving
mode) when no operations are performed.
The LCD screen turns black when the set time passes.
Power O Timer You can adjust the time before power management is applied. Any increase
will aect the product’s energy eciency. Please consider the environment
before making any change.
LCD Contrast Adjust the brightness of the LCD screen.
Date/Time Settings Date/Time Enter the current date and time.
Daylight Saving
Time
Select to set summer time.
Time Dierence Enter the time dierence between your local time and
UTC (Coordinated Universal Time).
Language Select the display language.
Scroll Speed Select the scroll speed of the LCD screen.
Network Settings Network Status Displays or prints the network settings and connection status.
Wi-Fi Setup Wi-Fi Setup Wizard See the Network Guide for more details.
Push Button Setup
(WPS)
PIN Code Setup
(WPS)
Wi-Fi Auto Connect
Disable Wi-Fi You may be able to resolve network problems by
disabling the Wi-Fi settings or making the Wi-Fi
settings again. See the Network Guide for more details.
Wi-Fi Direct Setup See the Network Guide for more details.
Connection Check Checks the status of the network connection and prints the network
connection check report. If there are any problems with the connection, see
the check report to solve the problem.
Advanced Setup See the Network Guide for more details.
Epson Connect
Services
You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the
services (restore the default settings).
See the Epson Connect portal website for more details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Google Cloud Print
Services
User's Guide
Printer Basics
22
Menu Settings and Explanations
Universal Print
Settings
These print settings are applied when printing from an external device without using the printer
driver, or when printing from a PostScript printer driver or PCL printer driver.
Top Oset Adjust the top or left margin of the paper.
Left Oset
Top Oset in Back Adjust the top margin or left margin for the back of the page when
performing 2-sided printing.
Left Oset in Back
Check Paper Width Checks the paper width before the printer starts printing. This prevents
printing beyond the edges of the paper when the paper size setting is not
correct, but the printing time may be little longer.
Dry Time Select the drying time when performing 2-sided printing.
Skip Blank Page Skips blank pages in the print data automatically.
PDL Print
Conguration
See the list of menus in PDL Print Conguration.
Security Settings Delete All
Condential
Jobs
Deletes all saved condential jobs.
Eco Mode The following Eco mode settings are available. When these settings are disabled, the settings made in
Common Settings are applied.
Sleep Timer Select the time period before the printer enters sleep mode (energy saving
mode) when no operations are performed.
The LCD screen turns black when the set time passes.
Power O Timer Select the time period before the printer turns o automatically.
Clear Internal
Memory Data
Deletes the print settings for a PostScript printer driver and a PCL printer driver.
Select Clear All to delete all of the data for a PostScript printer driver and a PCL printer driver that is
saved in the printer's memory.
Restore Default
Settings
Resets the selected settings to their defaults.
Related Information
& “PDL Print Conguration” on page 23
PDL Print Conguration
Select Menu > System Administration > Universal Print Settings > PDL Print Conguration from the home
screen.
User's Guide
Printer Basics
23
Menu Settings and Explanations
Common
Settings
Paper Size Select the paper size.
Paper Type Select the paper type.
Orientation Select the printing direction.
Quality Select the print quality.
Ink Save Mode Conserves ink by reducing the print density.
Print Order Last Page on Top: Prints from the rst page of a le.
First Page on Top: Prints from the last page of a le.
Number of
Copies
Set the number of copies.
Binding Margin Select the binding position.
Auto Paper
Ejection
Ejects paper automatically when printing is stopped during a print job.
2-Sided Printing Performs 2-sided printing.
PCL Menu Font Source Resident: Select to use a preinstalled font on the printer.
Download: Select to use a font you have downloaded.
Font Number Select the default font number for the default font source. The available number
varies depending on the settings you made.
Pitch Set the default font pitch if the font is scalable and of xed-pitch. You can select from
0.44 to 99.99 cpi (characters per inch), in 0.01 increments.
This item may not appear depending on the font source or font number settings.
Height Set the default font height if the font is scalable and proportional. You can select
from 4.00 to 999.75 points, in 0.25 increments.
This item may not appear depending on the font source or font number settings.
Symbol Set Select the default symbol set. If the font that you selected in the font source and the
font number setting is not available in the new symbol set setting, the font source
and the font number settings are automatically replaced with the default value, IBM-
US.
Form Set the number of lines for the selected paper size and orientation. This also causes a
line spacing (VMI) change, and the new VMI value is stored in the printer. This means
that later changes in the page size or orientation settings cause changes in the Form
value based on the stored VMI.
CR Function Select the line feed command when printing with a driver from a specic operating
system.
LF Function
Paper Source
Assign
Set the assignment for the paper source select command. When 4 selected, the
commands are set as compatible with the HP LaserJet 4. When 4K is selected, the
commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When
5S is selected, the commands are set as compatible with the HP LaserJet 5S.
User's Guide
Printer Basics
24
Menu Settings and Explanations
PS3 Menu Error Sheet Prints a sheet showing the error status when any PostScript errors occur while
printing and any errors occur while printing a PDF
le.
Coloration Select the color mode for PostScript printing.
Binary Enable this feature when printing data that contains binary images. This settings is
only available when the printer is connected to the network.
The application may send the binary data even if the printer driver setting is set to
ASCII, but you can print the data when this feature is enabled.
PDF Page Size
Select the paper size when printing a PDF le. If Auto is selected, the paper size is
determined based on the size of the rst page that is printed.
User's Guide
Printer Basics
25
Loading Paper
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are
pued
up with air,
press them down to atten them before loading.
❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏ Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Printer Specications” on page 112
User's Guide
Loading Paper
26
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Note:
Genuine Epson paper is not available when printing with the Epson universal printer driver.
Media Name Size Loading Capacity (Sheets) 2-Sided
Printing
Paper
Cassette 1
Paper
Cassette 2
to 3
Rear Paper
Feed
Front
Paper Feed
Slot
Epson Bright White
Ink Jet Paper
A4 400 400 50 1
Auto, Manual
*
Epson Ultra Glossy
Photo Paper
A4, 13×18 cm
(5×7 in.), 10×15
cm (4×6 in.)
––20––
Epson Premium
Glossy Photo Paper
A4, 13×20 cm
(5×8 in.), 13×18
cm (5×7 in.),
16:9 wide size
(102×181 mm),
10×15 cm (4×6
in.)
––20––
Epson Premium
Semigloss Photo
Paper
A4, 10×15 cm
(4×6 in.)
––20––
Epson Photo Paper
Glossy
A4, 13×18 cm
(5×7 in.), 10×15
cm (4×6 in.)
––20––
Epson Matte
Paper-
Heavyweight
A4 ––20––
Epson Photo
Quality Ink Jet
Paper
A4 ––70––
* Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 30 sheets for paper with one side
already printed.
Note:
❏ e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏ When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
User's Guide
Loading Paper
27
Commercially Available Paper
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided
Printing
Paper
Cassette 1
Paper
Cassette 2
to 3
Rear Paper
Feed
Front
Paper Feed
Slot
Plain paper
Copy paper
Letterhead
Recycled paper
Color paper
Preprinted paper
Legal, Letter,
A4, B5, A5
Up to the line under the
d
symbol inside the edge
guide.
80 1 Auto,
Manual
*1*2
B6, A6 ,
Executive
Up to the
line under
the
d
symbol
inside the
edge guide.
–801
Manual
*1*2
Half Letter – – 80 1
Plain paper
Copy paper
Letterhead
Recycled paper
Color paper
Preprinted paper
User Dened
(mm)
55×127 to
105×148,
215.9×355.6 to
215.9×1200
--1–Manual
User Dened
(mm)
105×148 to
148×210
––801
Manual
*1*2
User Dened
(mm)
148×210 to
215.9×355.6
––801Auto,
Manual
*1*2
Thick paper Letter, A4, B5,
A5
––10–
Manual
*3
Envelope Envelope #10,
Envelope DL,
Envelope C6
––10––
Envelope C4––1––
*1 Only use the rear paper feed to print 2-sided print jobs manually.
*2 You can load up to 30 sheets for paper with one side already printed.
*3 You can load up to 5 sheets for paper with one side already printed.
Related Information
&
“Part Names and Functions” on page 14
&
“Technical Support Web Site” on page 132
User's Guide
Loading Paper
28
List of Paper Types
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel Printer Driver PostScript Printer
Driver
Epson Universal
Printer Driver
Copy paper, Plain
paper
Epson Bright White
Ink Jet Paper
plain papers plain papers Plain Plain
Letterhead Letterhead Letterhead Letterhead Letterhead
Recycled paper Recycled Recycled Recycled Recycled
Color paper Color Color Color Color
Preprinted paper Preprinted Preprinted Preprinted Preprinted
Epson Ultra Glossy
Photo Paper
Ultra Glossy Epson Ultra Glossy Epson Ultra Glossy -
Epson Premium
Glossy Photo Paper
Prem. Glossy Epson Premium
Glossy
Epson Premium
Glossy
-
Epson Premium
Semigloss Photo
Paper
Prem. Semigloss Epson Premium
Semigloss
Epson Premium
Semigloss
-
Epson Photo Paper
Glossy
Glossy Photo Paper Glossy Photo Paper Glossy -
Epson Matte Paper-
Heavyweight
Epson Photo Quality
Ink Jet Paper
Matte Epson Matte Epson Matte -
Thick paper Thick-Paper Thick-Paper Thick Thick
Envelope Envelope Envelope Envelope Envelope
User's Guide
Loading Paper
29
Loading Paper in the Paper Cassette
1. Check that the printer is not operating, and then pull out the paper cassette.
2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper
size you want to use.
3.
Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper.
User's Guide
Loading Paper
30
c
Important:
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the
d
symbol on the edge guide.
4. Check that the paper size label matches the size of the paper loaded in the paper cassette. If it does not match,
remove the holder and change the paper size indicated on the label.
5.
Insert the paper cassette all the way.
6. On the control panel, set the size and type of the paper you loaded in the paper cassette.
Note:
You can also display the paper size and paper type settings screen by selecting Menu > Paper Setup.
7. Slide out the output tray.
Related Information
& “Paper Handling Precautions” on page 26
& “Available Paper and Capacities” on page 27
User's Guide
Loading Paper
31
Loading Paper in the Rear Paper Feed
1. Open the feeder guard and pull out the paper support.
2. Slide the edge guides.
3.
Load paper at the center of the rear paper feed with the printable side facing up.
c
Important:
❏ Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line just under the
d
symbol inside the edge guide.
❏ Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,
load paper long edge
rst.
User's Guide
Loading Paper
32
❏ Envelopes
❏ Pre-punched paper
Note:
You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for pre-
punched paper.
❏ Loading capacity: One sheet
❏ Available size: A4, B5, A5, A6, B6, Letter, Legal
❏ Binding holes: Do not load paper with the binding holes at the top or the bottom.
Adjust the print position of your le to avoid printing over the holes.
4. Slide the edge guides to the edges of the paper.
5. On the control panel, set the size and type of the paper you loaded in the rear paper feed.
Note:
You can also display the paper size and paper type settings screen by selecting Menu > Paper Setup.
User's Guide
Loading Paper
33
6. Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
& “Paper Handling Precautions” on page 26
& “Available Paper and Capacities” on page 27
Loading Paper in the Front Paper Feed Slot
You can only load one sheet of paper in the front paper feed slot. Because the front paper feed slot also serves the
output tray, you cannot load paper during printing.
c
Important:
You can load paper with a thickness of 0.08 to 0.11 mm in the front paper feed slot. However, even if the thickness is
within this range, some papers may not be fed correctly depending on their hardness.
1. Slide out the output tray.
User's Guide
Loading Paper
34
2. Slide the edge guides to adjust to the paper size you want to use.
3. Insert the paper with the printable side facing down until the printer partially pulls in the paper.
c
Important:
❏ Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,
load paper long edge rst.
❏ Keep the paper straight to prevent it from being fed askew.
Note:
If the printer does not pull in the paper, load it again.
Related Information
& “Paper Handling Precautions” on page 26
& “Available Paper and Capacities” on page 27
User's Guide
Loading Paper
35
Printing
Printing from a Computer
If you cannot change some of the printer driver settings, they may have been restricted by the administrator.
Contact your printer administrator for assistance.
Printing Basics - Windows
Note:
❏ See the online help for explanations of the setting items. Right-click an item, and then click Help.
❏ Operations may
dier
depending on the application. See the application's help for details.
1. Load paper in the printer.
2. Open the le you want to print.
3.
Select Print or Print Setup from the File menu.
4. Select your printer.
5. Select Preferences or Properties to access the printer driver window.
6.
Make the following settings.
❏ Paper Source: Select the paper source in which you loaded the paper.
❏ Document Size: Select the paper size you loaded in the printer.
User's Guide
Printing
36
❏ Orientation: Select the orientation you set in the application.
❏ Paper Type: Select the type of paper you loaded.
❏ Color: Select Grayscale when you want to print in black or shades of gray.
Note:
❏ If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the
Quality setting to make your printout vivid.
❏ When printing on envelopes, select Landscape as the Orientation setting.
7. Click OK to close the printer driver window.
8. Click Print.
Related Information
&
“Available Paper and Capacities” on page 27
&
“Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “List of Paper Types” on page 29
Printing Basics - Mac OS X
Note:
Operations dier depending on the application. See the application's help for details.
1. Load paper in the printer.
2. Open the le you want to print.
User's Guide
Printing
37
3. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
4. Make the following settings.
❏ Printer: Select your printer.
❏ Presets: Select when you want to use the registered settings.
❏ Paper Size: Select the paper size you loaded in the printer.
❏ Orientation: Select the orientation you set in the application.
Note:
When printing on envelopes, select landscape orientation.
User's Guide
Printing
38
5. Select Print Settings from the pop-up menu.
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
6. Make the following settings.
❏ Paper Source: Select the paper source in which you loaded the paper.
❏ Media Type: Select the type of paper you loaded.
❏ Grayscale: Select to print in black or shades of gray.
Note:
If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Normal-Vivid as the Print
Quality setting to make your printout vivid.
7. Click Print.
Related Information
&
“Available Paper and Capacities” on page 27
&
“Loading Paper in the Paper Cassette” on page 30
&
“Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “List of Paper Types” on page 29
User's Guide
Printing
39
Printing on 2-Sides
You can use either of the following methods to print on both sides of the paper.
❏ Automatic 2-sided printing
❏ Manual 2-sided printing (for Windows only)
When the printer has nished printing the rst side, ip the paper over to print on the other side.
You can also print a booklet that can be created by folding the printout. (For Windows only)
Note:
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
&
“Available Paper and Capacities” on page 27
Printing on 2-Sides - Windows
Note:
❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled,
access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status
Monitor 3.
❏ Manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual
(Short-edge binding) from 2-Sided Printing on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
To print a folded booklet, select Booklet.
User's Guide
Printing
40
6. Click Print Density, select the document type from Select Document Type, and then click OK.
e
printer driver automatically sets the Adjustments options for that document type.
Note:
❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
❏ For manual 2-sided printing, the Print Density Adjustment setting is not available.
7. Set the other items on the Main and More Options tabs as necessary, and then click OK.
8. Click Print.
For manual 2-sided printing, when the rst side has nished printing, a pop-up window is displayed on the
computer. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “Printing Basics - Windows” on page 36
Printing on 2-Sides - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the print dialog.
4. Select Two-sided Printing Settings from the pop-up menu.
5. Select the bindings and Document Type.
Note:
❏ Printing may be slow depending on the Document Type setting.
❏ If you are printing high-density data such as photos or graphs, select Text & Graphic s or Text & P hoto s as the
Document Type setting. If scung occurs or the image bleeds through to the reverse side, adjust the print density
and ink drying time by clicking the arrow mark next to Adjustments.
6. Set the other items as necessary.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “Printing Basics - Mac OS X” on page 37
User's Guide
Printing
41
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Access the printer driver window.
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “Printing Basics - Windows” on page 36
Printing Several Pages on One Sheet - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the print dialog.
4. Select Layout from the pop-up menu.
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42
5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6. Set the other items as necessary.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “Printing Basics - Mac OS X” on page 37
Printing to Fit the Paper Size
You can print to t the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
1.
Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4.
Make the following settings on the More Options tab.
❏ Document Size: Select the paper size you set in the application.
❏ Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
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43
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “Printing Basics - Windows” on page 36
Printing to Fit the Paper Size - Mac OS X
1.
Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4. Select the size of the paper you set in the application as the Paper Size setting.
5. Select Paper Handling from the pop-up menu.
6. Select Scale to t paper size.
7. Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
&
“Loading Paper in the Front Paper Feed Slot” on page 34
&
“Printing Basics - Mac OS X” on page 37
Printing Multiple Files Together (for Windows Only)
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as layout, print order, and orientation.
Note:
To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next,
select Open from the File menu to select the le. e extension of the saved les is "ecl".
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44
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select Job Arranger Lite on the Main tab.
5. Click OK to close the printer driver window.
6.
Click Print.
e Job Arranger Lite window is displayed and the print job is added to the Print Project.
7. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and
then repeat steps 3 to 6.
Note:
If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File
menu.
8.
Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary.
9. Select Print from the File menu.
Related Information
&
“Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “Printing Basics - Windows” on page 36
Printing One Image on Multiple Sheets to Create a Poster (for
Windows Only)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Access the printer driver window.
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Printing
45
4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “Printing Basics - Windows” on page 36
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
User's Guide
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46
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
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47
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le
of the cross marks).
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
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48
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
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Printing
49
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
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Printing
50
10. Cut o the remaining margins along the outer guide.
Printing Using Advanced Features
is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
& “Windows Printer Driver” on page 87
& “Mac OS X Printer Driver” on page 88
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
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51
Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
it.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Select Page Setup from the File menu. Select the settings for Format For and Paper Size, and then enter a
percentage in Scale. Close the window, and then print following the basic printing instructions.
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
❏ ese adjustments are not applied to the original data.
❏ PhotoEnhance adjusts the color by analyzing the location of the subject.
erefore,
if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. If the image is out
of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than
PhotoEnhance.
Windows
Select the method of color correction from Color Correction on the More Options tab.
If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
you select Custom and click Advanced, you can make your own settings.
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
Advanced Settings and make the appropriate settings.
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52
Printing an Anti-Copy Pattern (for Windows Only)
You can print documents with invisible letters such as "Copy". ese letters appear when the document is
photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy
pattern.
Note:
is feature is only available when the following settings are selected.
❏ Paper Type: plain papers
❏ Quality: Standard
❏ Auto 2-sided printing: Disabled
❏ Color Correction: Automatic
❏ Short Grain Paper: Disabled
Click Watermark Features on the More Options tab, and then select an anti-copy pattern. Click Settings to
change details such as the size and density.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the density and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Setting a Password for a Print Job (for Windows Only)
You can set a password for a print job to prevent printing until the password is entered on the printer's control
panel.
Select Condential Job on the More Options tab, and then enter a password.
To print the job, enter Menu from the printer's home screen, and then select Condential Job. Select the job and
enter the password.
Printing Using a PostScript Printer Driver
Printing Using a PostScript Printer Driver - Windows
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the PostScript printer driver window.
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Printing
53
4. Select the orientation you set in the application as the Orientation on the Layout tab.
5. Make the following settings on the Paper/Quality tab.
❏ Paper Source: Select the paper source in which you loaded the paper.
❏ Media: Select the type of paper you loaded.
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54
6. Click Advanced, make the following settings, and then click OK.
❏ Paper Size: Select the paper size you loaded in the printer.
❏ Color Mode: Select to print in full color or monochrome.
7. Click OK.
8. Click Print.
Printing Using a PostScript Printer Driver - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
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Printing
55
3. Access the print dialog.
4. Make the following settings.
❏ Printer: Select your printer.
❏ Paper Size: Select the paper size you loaded in the printer.
❏ Orientation: Select the orientation you set in the application.
5.
Select Paper Feed from the pop-up menu, and then select the paper source in which you loaded the paper.
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56
6. Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the
type of paper you loaded as the MediaType setting.
7. Select Color as the Feature Sets setting, and then select the setting for Color Mode.
8. Click Print.
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57
Setting Items for the PostScript Printer Driver
Note:
e availability of these settings varies by model.
Color Mode Select whether to print in color or in monochrome.
Ink Save Mode Conserves ink by reducing the print density.
Rotate by 180º Rotates the data 180 degrees before printing.
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such
as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing externally over the internet. To use remote print, register
your printer in the Epson Connect service.
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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58
e following screens are subject to change without notice.
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Select what you want to print such as photos, documents, and web pages.
E
Displays the screen to make print settings such as paper size and paper type.
F
Displays photos and documents you selected.
G
Starts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the
le
sharing function in iTunes.
Related Information
& “Epson Connect Service” on page 85
Printing by Touching Smart Devices to the NFC Tag
Even if the printer and your smart device are not connected, you can connect them automatically and print by
touching the NFC antenna of a smart device running Android 4.0 or later and that supports NFC (Near Filed
Communication) to the printer's NFC tag.
e location of the NFC antenna varies depending on the smart device. See the documentation provided with your
smart device for more details.
User's Guide
Printing
59
c
Important:
❏ Make sure that Wi-Fi Direct Simple AP mode is running. See the Network Guide for more details.
❏ Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart
device to the printer's NFC tag and install it.
Note:
❏ If the printer does not communicate with the smart device even aer touching it to the tag, try adjusting the position of
the smart device and touch it to the tag again.
❏ If there are obstacles such as metal between the printer's NFC tag and the NFC antenna of the smart device, the printer
may not be able to communicate with the smart device.
❏ is feature uses Wi-Fi Direct Simple AP mode to connect to the printer. You can connect up to four devices to the printer
at the same time. See the Network Guide for more details.
❏ If you have changed the password for the Wi-Fi Direct Simple AP mode, you cannot use this feature. Restore the initial
password to use this feature.
1. Load paper in the printer.
2. Touch the NFC antenna of your smart device to the printer's NFC tag.
Epson iPrint starts.
3. On the Epson iPrint home screen, touch the NFC antenna of your smart device to the printer's NFC tag again.
e
printer and the smart device are connected.
4. Display the image you want to print.
5. Touch the NFC antenna of your smart device to the printer's NFC tag again.
Printing starts.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
User's Guide
Printing
60
Using AirPrint
AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest
version of iOS and from your Mac OS X v10.7.x or later.
Note:
See the AirPrint page of the Apple website for more details.
1. Load paper in the printer.
2. Connect your device to the same wireless network that your printer is using.
3.
Print from your device to your printer.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “System Administration” on page 20
Canceling Printing
Note:
❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
❏ If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
computer. In this case, cancel the print job by using the printer's control panel. You need to change settings in Web Cong
to cancel printing from the computer. See the Network Guide for more details.
Canceling Printing - Printer Button
Press the
y
button to cancel the print job in progress.
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Printing
61
Canceling Printing - Windows
1. Access the printer driver window.
2. Select the Maintenance tab.
3.
Click Print Queue.
4. Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 87
Canceling Printing - Mac OS X
1. Click the printer icon in the Dock.
2. Select the job you want to cancel.
3. Cancel the job.
❏ Mac OS X v10.8.x or later
Click
next to the progress meter.
❏ Mac OS X v10.6.8 to v10.7.x
Click Delete.
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62
Replacing Ink Cartridges and Other
Consumables
Checking the Status of the Remaining Ink and the
Maintenance Box
You can check the approximate ink levels and the approximate service life of the maintenance box from the control
panel or the computer.
Checking the Status of the Remaining Ink and the Maintenance Box
- Control Panel
1. Enter Menu from the home screen.
2. Select Ink Levels.
Note:
e indicator on the far right indicates the available space in the maintenance box.
Checking the Status of the Remaining Ink and the Maintenance Box
- Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 87
Checking the Status of the Remaining Ink and the Maintenance Box
- Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
User's Guide
Replacing Ink Cartridges and Other Consumables
63
Ink Cartridge Codes
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. e use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
e following are the codes for genuine Epson ink cartridges.
Product Black Cyan Magenta Yellow
WF-6090 T9081
T9071
T9082
T9072
T9083
T9073
T9084
T9074
WF-6091 T7521 T7522 T7523 T7524
Note:
❏ Not all cartridges are available in all regions.
❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields.
http://www.epson.eu/pageyield
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Handling precautions
❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of installation.
❏ Aer bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
❏ Install all ink cartridges; otherwise you cannot print.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Do not turn
o
the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
❏ Do not leave the printer with the ink cartridges removed; otherwise, ink remaining in the print head nozzles
may dry out and you may not be able to print.
User's Guide
Replacing Ink Cartridges and Other Consumables
64
❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink cartridge in the same environment as the printer. Because the ink supply port is equipped
with a valve designed to contain the release of excess ink, there is no need to supply your own covers or plugs.
❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
❏ is printer uses ink cartridges equipped with a green chip that monitors information such as the amount of
remaining ink for each cartridge. is means that even if the cartridge is removed from the printer before it is
expended, you can still use the cartridge aer reinserting it back into the printer.
❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your printer indicates to replace the cartridge. e yields quoted for you do not
include this reserve.
❏ Although the ink cartridges may contain recycled materials, this does not aect printer function or
performance.
❏
Specications
and appearance of the ink cartridge are subject to change without prior notice for improvement.
❏ Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
❏ Do not drop or knock it against hard objects; otherwise, the ink may leak.
❏ You cannot use the cartridges that came with the printer for the replacement.
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Consumption of Ink
❏ To maintain optimum print head performance, some ink is consumed from all cartridges not only during
printing but also during maintenance operations such as print head cleaning.
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏ e ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. is one-o process
consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink
cartridges.
Replacing Ink Cartridges
1. Open the front cover.
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Replacing Ink Cartridges and Other Consumables
65
2. Push the ink cartridge that you want to replace.
e
ink cartridge will pop out slightly.
3. Remove the ink cartridge from the printer.
4. Remove the new ink cartridge from its package.
c
Important:
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
User's Guide
Replacing Ink Cartridges and Other Consumables
66
5. Shake the ink cartridge horizontally for 5 seconds, moving it back and forth about 10 cm 15 times.
6. Insert the cartridge into the printer until it clicks.
Note:
If Cartridge Check is displayed on the control panel, press the OK button to check if the cartridges are installed
correctly.
7. Close the front cover.
Related Information
& “Ink Cartridge Codes” on page 64
& “Ink Cartridge Handling Precautions” on page 64
Maintenance Box Code
Epson recommends the use of a genuine Epson maintenance box.
e
following is the code for the genuine Epson maintenance box.
T6712
Maintenance Box Handling Precautions
Read the following instructions before replacing the maintenance box.
❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
❏ Do not remove the lm on the top of the box; otherwise ink may leak.
❏ Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
❏ Keep the maintenance box out of direct sunlight.
❏ Do not replace the maintenance box during printing; otherwise, ink may leak.
❏ Do not reuse a maintenance box which has been removed and le detached for a long period. Ink inside the box
will have
solidied
and no more ink can be absorbed.
Replacing a Maintenance Box
In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink
leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the
User's Guide
Replacing Ink Cartridges and Other Consumables
67
maintenance box has reached its limit. Whether and how oen this is required will vary according to the number
of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs.
Replace the maintenance box when you are promoted to do so. e Epson Status Monitor, your LCD, or lights on
the control panel will advise you when this part needs replacing. e need for replacement of the box does not
mean that your printer has ceased to operate in accordance with its
specications.
e
Epson warranty does not
cover the cost of this replacement. It is a user-serviceable part.
1. Remove the new maintenance box from its package.
c
Important:
❏ Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation
and printing.
❏ Do not remove thelm on the top of the box; otherwise ink may leak.
Note:
A transparent bag for the used maintenance box is provided with the new maintenance box.
2. Open rear cover 1.
3.
Remove the used maintenance box.
4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the
bag shut.
User's Guide
Replacing Ink Cartridges and Other Consumables
68
c
Important:
❏ Do not remove the lm on the top of the maintenance box.
❏ Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
5. Insert the new maintenance box all the way into the printer.
6. Close rear cover 1.
Related Information
& “Maintenance Box Code” on page 67
& “Maintenance Box Handling Precautions” on page 67
Maintenance Rollers Codes
Epson recommends the use of genuine Epson maintenance rollers.
e
following are the codes.
Maintenance rollers of paper cassette 1: S210046
Maintenance rollers of paper cassette 2 to 3: S210047
Replacing Maintenance Rollers in Paper Cassette 1
ere are two places for replacing the maintenance rollers: on the back of the printer (two rollers) and on the paper
cassette (one roller).
1. Remove the new maintenance rollers from their package.
c
Important:
❏ e maintenance rollers for the paper cassette 1 and paper cassette 2 to 3 are dierent. Check the direction
of the arrow at the center of the maintenance rollers, and make sure the maintenance rollers are the ones for
paper cassette 1. If you attach the wrong rollers, the printer may not feed the paper.
❏ Be careful not to stain the surface of the maintenance rollers. If dust collects on the surface of the
maintenance rollers, clean the rollers by using a so and dry cloth.
2. Turn o the printer by pressing the
P
button, and then unplug the power cord.
User's Guide
Replacing Ink Cartridges and Other Consumables
69
3. Pull out paper cassette 1.
4. Turn the printer around, and open rear cover 1.
5. Pull out rear cover 2.
User's Guide
Replacing Ink Cartridges and Other Consumables
70
6. Remove the cover inside the back of the printer.
7. Slide out the two used maintenance rollers, and remove them.
8. Insert two new maintenance rollers until they click into place.
Note:
Insert the maintenance rollers by rolling them so that you can insert them smoothly.
9. Reattach the cover inside the back of the printer.
User's Guide
Replacing Ink Cartridges and Other Consumables
71
10. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it.
11. Install the new maintenance roller in the paper cassette.
12. Hold down the maintenance roller
rmly.
13. Insert rear cover 2, close rear cover 1, and then insert the paper cassette.
14. Turn on the printer, select Menu>Maintenance>Maintenance Roller Information>Reset Maintenance
Roller Counter, and then select the paper cassette in which you replaced the maintenance rollers.
Related Information
& “Maintenance Rollers Codes” on page 69
User's Guide
Replacing Ink Cartridges and Other Consumables
72
Replacing Maintenance Rollers in Paper Cassette 2 to
3
ere are two places for replacing the maintenance rollers: on the back of the printer (two rollers) and on the paper
cassette (one roller).
1.
Remove the new maintenance rollers from their package.
c
Important:
❏ e maintenance rollers for the paper cassette 1 and paper cassette 2 to 3 are dierent. Check the direction
of arrow on the center of the maintenance rollers, and make sure the maintenance rollers are the ones for
paper cassette 2 to 3. If you attach the wrong rollers, the printer may not feed the paper.
❏ Be careful not to stain the surface of the maintenance rollers. If the dust collects on the surface of the
maintenance rollers, clean the rollers by using a
so
and dry cloth.
2. Turn o the printer by pressing the
P
button, and then unplug the power cord.
3. Pull out the paper cassette for which you want to replace the rollers.
User's Guide
Replacing Ink Cartridges and Other Consumables
73
4. Turn the printer around, and then open the printer's rear cover.
5. Remove the screws by a screwdriver and remove the cover on the rear of inside the printer.
6. Slide out two used maintenance rollers, and remove both of them.
7. Insert two new maintenance rollers until they click into place.
User's Guide
Replacing Ink Cartridges and Other Consumables
74
Note:
Insert the maintenance rollers by rolling them so that you can insert them smoothly.
8. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it.
9. Install the new maintenance roller in the paper cassette.
10.
Hold down the maintenance roller rmly.
11. Fasten the screws to attach the cover back on, and close the rear cover.
12. Insert the paper cassette.
13. Turn on the printer, select Menu > Maintenance > Maintenance Roller Information > Reset Maintenance
Roller Counter, and then select the paper cassette in which you replaced the maintenance rollers.
User's Guide
Replacing Ink Cartridges and Other Consumables
75
Related Information
& “Maintenance Rollers Codes” on page 69
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains, you can use the following settings to continue printing for
a short time using only black ink.
❏ Type of paper: plain papers, Envelope
❏ Color: Grayscale
❏ EPSON Status Monitor 3: Enabled (for Windows only)
Because this feature is only available for approximately ve days, replace the expended ink cartridge as soon as
possible.
Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ e available period varies depending on the usage conditions.
User's Guide
Replacing Ink Cartridges and Other Consumables
76
Temporarily Printing with Black Ink - Windows
1. When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
2. Access the printer driver window.
3. Select plain papers or Envelope as the Paper Type setting on the Main tab.
4.
Select Grayscale.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
7. Click Print in Black in the window displayed.
User's Guide
Replacing Ink Cartridges and Other Consumables
77
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “Printing Basics - Windows” on page 36
Temporarily Printing with Black Ink - Mac OS X
Note:
To use this feature through a network, connect with Bonjour.
1. Click the printer icon in the Dock.
2.
Cancel the job.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4. Select On as the Permit temporary black printing setting.
5. Access the print dialog.
6. Select Print Settings from the pop-up menu.
7. Select plain papers or Envelope as the Media Type setting.
8.
Select Grayscale.
9. Set the other items as necessary.
10. Click Print.
Related Information
&
“Canceling Printing - Mac OS X” on page 62
&
“Loading Paper in the Paper Cassette” on page 30
&
“Loading Paper in the Rear Paper Feed” on page 32
&
“Loading Paper in the Front Paper Feed Slot” on page 34
& “Printing Basics - Mac OS X” on page 37
Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink cartridge.
is
feature is only available when you select the following settings in the printer driver.
User's Guide
Replacing Ink Cartridges and Other Consumables
78
❏ Paper Type: plain papers
❏ Quality: Standard
❏ EPSON Status Monitor 3: Enabled
Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ Composite black looks slightly dierent from pure black. In addition, the print speed is reduced.
❏ To maintain the quality of the print head, black ink is also consumed.
Options Description
Yes Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink cartridge and it runs low again.
User's Guide
Replacing Ink Cartridges and Other Consumables
79
Improving Print Quality
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the
computer.
c
Important:
Do not open the front cover or turn
o
the printer during head cleaning. If the head cleaning is incomplete, you may
not be able to print.
Note:
❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
❏ When ink is low, you may not be able to clean the print head. Replace the ink cartridge rst.
❏ If print quality has not improved aer repeating nozzle check and head cleaning about four times, wait for at least six
hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to
turn
o
the printer. If print quality has still not improved, contact Epson support.
❏ To prevent the print head from drying out, always turn the printer o by pressing the
P
button.
❏ To keep the print head operating at its best, we recommend printing a few pages on a regular basis.
Checking and Cleaning the Print Head - Control Panel
1. Load A4-size plain paper in the printer.
2. Enter Menu from the home screen.
3. Select Maintenance > Print Head Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
Note:
e test pattern may vary by model.
5. Compare the printed check pattern with the sample shown below.
❏ All lines are printed: e print head nozzles are not clogged. Close the nozzle check feature.
User's Guide
Improving Print Quality
80
❏ ere are broken lines or missing segments: e print head nozzles may be clogged. Go to the next step.
6.
Follow the on-screen instructions to clean the print head.
7. When cleaning is nished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until
all lines are printed completely.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2.
Access the printer driver window.
3.
Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Windows Printer Driver” on page 87
Checking and Cleaning the Print Head - Mac OS X
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5.
Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
User's Guide
Improving Print Quality
81
& “Loading Paper in the Rear Paper Feed” on page 32
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
1. Load A4-size plain paper in the printer.
2.
Enter Menu from the home screen.
3. Select Maintenance > Print Head Alignment.
4. Select one of the alignment menus and follow the on-screen instructions to print a pattern for alignment.
❏ Ruled Line Alignment: Select this if vertical lines look misaligned.
❏ Vertical Alignment: Select this if your printouts look blurry.
❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals.
5.
Follow the on-screen instructions to align the print head.
Note:
e alignment patterns may be slightly dierent from the actual ones, but the procedures are the same.
❏ Ruled Line Alignment: Find and enter the number for the pattern that has the least misaligned vertical line.
❏ Vertical Alignment: Find and enter the number for the most solid pattern in each group.
User's Guide
Improving Print Quality
82
❏ Horizontal Alignment: Find and enter the number for the least separated or overlapping pattern in each
group.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
Improving Horizontal Streaks
If your printouts contain horizontal banding or streaks aer trying Print Head Cleaning and Horizontal
Alignment, nely tune the horizontal alignment.
1. Enter Menu from the home screen.
2. Select Maintenance > Improve Horizontal Streaks.
3. Follow the on-screen instructions to perform horizontal alignment.
Cleaning the Paper Path
When the printouts are smeared or scued, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1. Make sure there is no dust or stains on the scanner glass and the document cover.
2.
Load A4-size plain paper in the paper source that you want to clean.
3. Enter Menu from the home screen.
4. Select Maintenance > Paper Guide Cleaning.
5. Select the paper source, and then follow the on-screen instructions to clean the paper path.
User's Guide
Improving Print Quality
83
6. Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared or scued,
clean the other paper sources.
Note:
If the rear paper feed has a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper,
you may be able to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When
using the cleaning sheet, load the sheet in the rear paper feed following the instructions that came with the sheet. If a
paper setup screen is displayed, leave the paper settings as they are.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 32
User's Guide
Improving Print Quality
84
Applications and Network Service
Information
Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
e features available on the Internet are as follows.
Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver
✓✓ – ✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Cong
Web Cong is an application that runs on a Web browser, such as Internet Explorer and Chrome, from a computer
or smart device. You can conrm the printer status or change the network service and printer settings. To use Web
Cong, connect the computer or device to the same network as the printer.
Note:
e following browsers are supported.
OS Browser
Windows XP or later
Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.5.8 or later
Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*Use the latest version.
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Select Menu > Network Status > Wi r e d L A N / Wi-Fi S t a tu s from the home screen, and then check the printer's
IP address.
User's Guide
Applications and Network Service Information
85
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
& “Using Epson iPrint” on page 58
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1.
Access the devices and printers screen in Windows.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vie w d e v i c e s a n d p r i nte r s in Hardware and Sound (or
Hardware).
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a nd pr i nte r s in Hardware and Sound.
❏ Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3.
Select the Web Ser vice tab and click the URL.
Running Web Cong on Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.
Click Options & Supplies> Show Printer Webpage.
User's Guide
Applications and Network Service Information
86
Necessary Applications
Windows Printer Driver
e
printer driver is an application that controls the printer according to the print commands from other
applications. Making settings on the printer driver provides the best printing results. You can also check the status
of the printer or keep it in top operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vie w d e v i c e s a n d p r i nte r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a nd pr i nte r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏ Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Starting the utility
Access the printer driver window. Click the Maintenance tab.
Restricting Settings for the Windows Printer Driver
You can lock some settings of the printer driver so that other users cannot change them.
Note:
Log on to your computer as an administrator.
1. Open the Optional Settings tab in printer properties.
❏ Windows 8.1/Windows 8/Windows Server 2012
User's Guide
Applications and Network Service Information
87
Select Desktop > Settings > Control Panel > Vie w d e v i c e s a n d p r i nte r s in Hardware and Sound. Right-
click on your printer, or press and hold it and then select Printer properties. Click the Optional Settings
tab.
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a nd pr i nte r s in Hardware and Sound.
Right-click on your printer, and then select Printer properties. Click the Optional Settings tab.
❏ Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your
printer, and then select Properties. Click the Optional Settings tab.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
Right-click on your printer, and then select Properties. Click the Optional Settings tab.
2. Click Driver Settings.
3. Select the feature that you want to restrict.
See the online help for explanations of the setting items.
4. Click OK.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1. Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3. Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
&
“Windows Printer Driver” on page 87
Mac OS X Printer Driver
e printer driver is an application that controls the printer according to the print commands from other
applications. Making settings on the printer driver provides the best printing results. You can also check the status
of the printer or keep it in top operating condition using the printer driver utility.
Accessing the printer driver from applications
Select Print from the File menu. If necessary, click Show Details (or
d
) to expand the print window.
Note:
Operations dier depending on the application. See the application's help for details.
User's Guide
Applications and Network Service Information
88
Starting the utility
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Making Operation Settings for the Mac OS X Printer Driver
You can make various settings such as skipping blank pages and enabling/disabling high speed printing.
1.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
2. Make the appropriate settings, and then click OK.
❏ ick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, the
print speed may be slower.
❏ Skip Blank Page: Avoids printing blank pages.
❏ Quiet Mode: Prints quietly. However, the print speed may be slower.
❏ Permit temporary black printing: Prints only with black ink temporarily.
❏ High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏ Warn ing
Notications
: Allows the printer driver to display warning
notications.
❏ Establish bidirectional communication: Usually, this should be set to On. Select
O
when acquiring the
printer information is impossible because the printer is shared with Windows computers on a network or
for any other reason.
❏ Lower Cassette: Add the optional paper cassette units to the paper source.
Note:
e availability of these settings varies by model.
Related Information
& “Temporarily Printing with Black Ink” on page 76
E-Web Print (for Windows Only)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
Windows Server operating systems are not supported.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's rmware and manual.
User's Guide
Applications and Network Service Information
89
Note:
Windows Server operating systems are not supported.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Wi nd o ws 7 / Wi nd o ws Vi st a / Wi nd o ws X P
Click the start button, and select All Programs (or Programs) > Epson Soware > EPSON Soware Updater.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EPSON Soware Updater.
EpsonNet Cong
EpsonNet
Cong
is an application that allows you to set the network interface addresses and protocols. See the
operations guide for EpsonNet
Cong
or the application's help for more details.
Starting on Windows
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Cong V4 > EpsonNet
Cong
.
Starting on Mac OS X
Select Go > Applications > Epson
Soware
> EpsonNet > EpsonNet
Cong
V4 > EpsonNet
Cong
.
Uninstalling Applications
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click the start button and select Control Panel.
User's Guide
Applications and Network Service Information
90
4. Open Uninstall a program (or Add or Remove Programs):
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/
Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6. Uninstall the applications:
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/
Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS X
1.
Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn
o
the printer.
3. To uninstall the printer driver, select System Preferences from the
menu > Printers & Scanners (or Print
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5.
Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e
Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
User's Guide
Applications and Network Service Information
91
Related Information
& “EPSON Soware Updater” on page 89
Installing Applications
If your computer is connected to a network, install the latest applications available on the website. If you are unable
to download the applications from the website, install them from the
soware
disc that came with the printer.
Note:
❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏ When reinstalling an application, you need to uninstall it rst.
1. Quit all running applications.
2. When installing the printer driver, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3.
Install the applications by following the instructions on the website below.
http://epson.sn
Related Information
& “Uninstalling Applications” on page 90
Installing a PostScript Printer Driver
Installing a PostScript Printer Driver Using USB Interface - Windows
1. Turn o all virus protection applications.
2. Insert the
soware
disc that came with the printer into the computer, and download the "Driver/PostScript/
eppsnt.inf" le.
Note:
If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
3. Connect the printer to the computer with a USB cable, and then turn on the printer.
Note:
For Windows Vista/Windows XP, when the Found New Hardware screen appears, click Ask me again later.
4.
Add a printer.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vie w d e v i c e s a n d p r i nte r s in Hardware and Sound, and then
click Add a Printer.
❏ Windows 7/Windows Server 2008 R2
User's Guide
Applications and Network Service Information
92
Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then
click Add a Printer.
❏ Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a
Printer.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a
Printer, and then click Next.
5. Add a local printer.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click e printer that I want isn't listed, select Add a local printer or network printer with manual
settings, and then click Next.
❏ Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008
Click Add a local printer.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Select Local printer attached to this computer, clear Automatically detect and install my Plug and Play
printer, and then click Next.
6.
Select Use an existing port, select USB001 (Virtual printer port for USB), and then click Next.
7. Click Have Disk, specify the "eppsnt.inf"
le
that is on the
soware
disc or that you have downloaded from the
website, and then click OK.
8. Select your printer, and then click Next.
9. Follow the on-screen instructions for the rest of the installation.
Installing a PostScript Printer Driver Using Network Interface - Windows
1.
Select Menu > Network Status > Wi r e d L A N / Wi-Fi S t a tu s on the control panel, and then conrm the IP
address.
2.
Turn o all virus protection applications.
3. Turn on the printer.
4. Insert the soware disc that came with the printer into the computer, and download the "Driver/PostScript/
eppsnt.inf " le.
Note:
If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
5. Add a printer.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vie w d e v i c e s a n d p r i nte r s in Hardware and Sound, and then
click Add a Printer.
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Applications and Network Service Information
93
❏ Windows 7/Windows Server 2008 R2
Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then
click Add a Printer.
❏ Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a
Printer.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a
Printer, and then click Next.
6. Add a local printer.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click e printer that I want isn't listed, select Add a local printer or network printer with manual
settings, and then click Next.
❏ Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008
Click Add a local printer.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Select Local printer attached to this computer, clear Automatically detect and install my Plug and Play
printer, and then click Next.
7.
Select Create a new port, select Standard TCP/IP Port, and then click Next.
Note:
For Windows XP/Windows Server 2003 R2/Windows Server 2003, when the Add Standard TCP/IP Printer Port
Wi z a r d screen appears, click Next.
8. Enter the printer's IP address, and then click Next.
Note:
For Windows XP/Windows Server 2003 R2/Windows Server 2003, when the Add Standard TCP/IP Printer Port
Wi z a r d screen appears, click Finish.
9. Click Have Disk, specify the "eppsnt.inf" le that is on the soware disc or that you have downloaded from the
website, and then click OK.
10. Select your printer, and then click Next.
11. Follow the on-screen instructions for the rest of the installation.
Installing a PostScript Printer Driver - Mac OS X
Download the printer driver from the Epson Support website, and then install it.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
You need the IP address of the printer while installing the printer driver.
Conrm
the IP address by selecting Menu
> Network Status > Wi re d L A N /Wi- Fi S t atu s on the control panel.
Adding the Printer Driver (for Mac OS X Only)
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax).
User's Guide
Applications and Network Service Information
94
2. Click +, and then select Add Other Printer or Scanner.
3. Select your printer, and then click Add.
Note:
❏ If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.
❏ For a USB, IP, or Bonjour connection, set the optional paper cassette unit manually aer adding the printer driver.
Related Information
& “Setting the Optional Paper Cassette Unit in the Printer Driver - Mac OS X” on page 132
Installing the Epson Universal Printer Driver (for Windows Only)
e Epson universal printer driver is the universal PCL6 compatible print driver that has the following features:
❏ It supports the basic print functions needed for business situations.
❏ It supports multiple Epson business printers besides this printer.
❏ It supports most languages among the print drivers for this printer.
Connect the printer to the same network as the computer, and then follow the procedure below to install the
printer driver.
1. Download the executable le of the driver from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Note:
We recommend downloading the latest driver from the website. However you can get it from the soware disc that came
with the printer. Access to "Driver\Universal".
2. Double-click the executable
le
that you have downloaded from the website or that is in the
soware
disc.
3. Follow the on-screen instructions for the rest of the installation.
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON
Soware
Updater, and update the applications or the
rmware.
c
Important:
Do not turn
o
the computer or the printer while updating.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
User's Guide
Applications and Network Service Information
95
Related Information
& “EPSON Soware Updater” on page 89
User's Guide
Applications and Network Service Information
96
Solving Problems
Checking the Printer Status
You can check error messages and the approximate ink levels on the LCD screen or the computer.
Checking Messages on the LCD Screen
If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to
solve the problem.
Error Messages Solutions
Printer Error 0xXX
Turn the power o and on again. For details, see
your documentation.
Remove any paper or protective material in the printer and the paper
cassette. If the error message is still displayed after turning the power o
and on again, contact Epson support.
Printer Error 0xXX
For details, see your documentation.
The printer may be damaged. Contact Epson or an authorised Epson
service provider to request repairs. However, non-printing features are
available.
Too many paper cassette units are installed.
Turn the power o and uninstall the extra units.
See your documentation for details.
You can install up to 2 optional paper cassette units. For other optional
paper cassette units, uninstall them by following the reverse steps to
installation.
Cannot print because XX is out of order.
You can print from another paper source.
Turn the power o and on again, and then reinsert the paper cassette. If
the error message is still displayed, contact Epson or an authorised
Epson service provider to request repairs.
Maintenance rollers on XX are nearing the end
of their service life.
The maintenance rollers need to be replaced periodically. Paper is not
fed correctly from the paper cassette when it is time for replacement.
Prepare new maintenance rollers.
Maintenance rollers on XX are at the end of their
service life.
Replace the maintenance rollers. After replacing the rollers, select Menu
> Maintenance > Maintenance Roller Information > Reset
Maintenance Roller Counter, and then select the paper cassette for
which you replaced the maintenance rollers.
You need to replace the following ink
cartridge(s).
To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge when
your printer indicates it is time to replace the cartridge. Replace the
cartridge when a message prompts you to do so.
Memory full. Try the methods below to reduce the size of the print job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts used in the print job.
Invalid IP address and subnet mask.
Enter them correctly. See your documentation.
See the Network Guide.
User's Guide
Solving Problems
97
Error Messages Solutions
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
Related Information
& “Contacting Epson Support” on page 133
& “Installing the Optional Units” on page 127
& “Replacing Maintenance Rollers in Paper Cassette 1” on page 69
& “Replacing Maintenance Rollers in Paper Cassette 2 to 3” on page 73
& “Replacing Ink Cartridges” on page 65
& “Updating Applications and Firmware” on page 95
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 87
Checking Printer Status - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Removing Jammed Paper
Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including
any torn pieces.
User's Guide
Solving Problems
98
!
Caution:
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Removing Jammed Paper from the Front Cover (A)
1. Open the front cover.
2. Remove the jammed paper.
c
Important:
Do not touch the parts inside the printer. Doing so may cause a malfunction.
3. Close the front cover.
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Solving Problems
99
Removing Jammed Paper from the Rear Paper Feed (B1)
Remove the jammed paper.
Removing Jammed Paper from the Front Paper Feed Slot (B2)
1. Remove the output tray and pull out the paper cassette.
2. Pull the lever.
e cover comes o.
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100
3. Remove the jammed paper.
4. Reattach the cover.
5. Insert the paper cassette, and then set the output tray.
Removing Jammed Paper from the Paper Cassette (C1/C2/C3)
1. Pull out the paper cassette.
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101
2. Remove the jammed paper.
3. Insert the paper cassette.
Removing Jammed Paper from Rear Cover 1 (D1) and Rear Cover 2
(D2)
1. Open rear cover 1.
2.
Remove the jammed paper.
Note:
If you cannot remove the paper, pull rear cover 2 a little.
User's Guide
Solving Problems
102
3. Pull out rear cover 2.
4. Remove the jammed paper.
5.
Insert rear cover 2.
6. Close rear cover 1.
Removing Jammed Paper from the Rear Cover (E)
1. Open the rear cover.
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103
2. Remove the jammed paper.
3. Close the rear cover.
Paper Does Not Feed Correctly
Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds,
or paper is ejected.
❏ Place the printer on a at surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line just under the
d
symbol inside the edge guide.
❏ Insert the paper cassette all the way.
❏ When paper does not feed aer replacing the maintenance rollers, the rollers may not have been replaced
correctly. Check if they have been replaced correctly.
❏ If you have added optional paper cassette units, you need to make settings in the printer driver.
❏ When a no-paper error occurs although paper is loaded in the rear paper feed, load paper again in the center of
the rear paper feed.
❏ When multiple sheets of paper feed at once during manual 2-sided printing, remove any paper which is loaded
in the paper source before you reload the paper.
❏ Load and eject paper without printing to clean the paper path.
❏ Close the front cover if you opened it during printing. Keeping the –front cover open during printing pauses the
print job.
❏ Do not open the rear cover while printing. is causes a paper jam.
❏ e maintenance rollers may be at the end of their service life. Select Menu > Maintenance > Maintenance
Roller Information > Maintenance Roller Status, and then replace the maintenance rollers as necessary.
❏ Make sure the paper size and paper type settings of the paper source are correct.
❏ Enable Paper Feed Assist Mode in the System Administration > Printer Settings menu when multiple sheets
of paper are fed at the same time from paper cassette 1.
Related Information
& “Environmental Specications” on page 115
User's Guide
Solving Problems
104
& “Available Paper and Capacities” on page 27
& “Paper Handling Precautions” on page 26
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “Replacing Maintenance Rollers in Paper Cassette 1” on page 69
& “Replacing Maintenance Rollers in Paper Cassette 2 to 3” on page 73
& “Setting the Optional Paper Cassette Unit in the Printer Driver” on page 132
& “Cleaning the Paper Path” on page 83
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “System Administration” on page 20
Power and Control Panel Problems
Power Does Not Turn On
❏ Hold down the
P
button for a little longer.
❏ Make sure the power cord is securely plugged in.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn
o
the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
LCD Screen Gets Dark
e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Printer Does Not Print
Check the following if the printer does not operate or prints nothing.
❏ Connect the USB cord securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you are using the printer over a network, make sure the printer is connected to the network. You can check
the status by checking the indicators on the control panel or by printing the network status sheet. If the printer
is not connected to the network, see the Network Guide.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
User's Guide
Solving Problems
105
❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
Cancel printing if necessary.
❏ Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏ If you are using the printer through AirPrint, enable the AirPrint setting on Web Cong. If this setting is
disabled, you cannot use AirPrint.
Related Information
& “Canceling Printing” on page 61
& “Checking and Cleaning the Print Head” on page 80
Printout Problems
Print Quality Is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors,
misalignment, and mosaic-like patterns in the prints.
❏ Use paper supported by this printer.
❏ Do not print on paper that is damp, damaged, or too old.
❏ If the paper is curled or the envelope is
pued
up,
atten
it.
❏ When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
❏ Select the appropriate paper type setting in the printer driver for the type of paper loaded in the printer.
❏ Print using a high quality setting in the printer driver.
❏ If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If
you have selected Normal-Vivid as the quality setting on the Mac OS X printer driver, change to Normal.
❏ When images or photos are printed in unexpected colors, adjust the color and then print again. e automatic
color correction feature uses the standard PhotoEnhance correction mode. Try another PhotoEnhance
correction mode by selecting an option other than Auto Correct as the Scene Correction setting. If the
problem continues, use any other color correction feature other than PhotoEnhance.
User's Guide
Solving Problems
106
❏ Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow
down.
❏ Wi n d o w s
Clear High Speed on the printer driver's More Options tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed
Printing setting.
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏ Align the print head. If your printouts contain horizontal banding or streaks aer trying Print Head Cleaning
and Horizontal Alignment, select Menu > Maintenance > Improve Horizontal Streaks to
nely
tune the
horizontal alignment.
❏ Do not stack the paper immediately aer printing.
❏ Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏ Try to use genuine Epson ink cartridges.
is
product is designed to adjust colors based on the use of genuine
Epson ink cartridges.
e
use of non-genuine ink cartridges may cause print quality to decline.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of installation.
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Related Information
&
“Paper Handling Precautions” on page 26
&
“List of Paper Types” on page 29
&
“Adjusting the Print Color” on page 52
&
“Checking and Cleaning the Print Head” on page 80
& “Aligning the Print Head” on page 82
& “Improving Horizontal Streaks” on page 83
& “Available Paper and Capacities” on page 27
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Select the appropriate paper size setting on the control panel or in the printer driver.
❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Paper Cassette” on page 30
& “Loading Paper in the Rear Paper Feed” on page 32
& “Loading Paper in the Front Paper Feed Slot” on page 34
& “Printable Area” on page 112
User's Guide
Solving Problems
107
Paper Is Smeared or Scued
Check the following if the paper is smeared or scued when printing.
❏ Clean the paper path.
❏ Load paper in the correct direction.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
❏ Enable the reduce smear setting for thick paper. If you enable this feature, print quality may decline or the
printing may slow down.
erefore,
this feature should normally be disabled.
❏ Control panel
Select Menu > Maintenance from the home screen, and then enable
ick
Paper.
❏ Wi n d o w s
Click Extended Settings on the printer driver's Maintenance tab, and then select ick Paper and
Envelopes.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the
ick
paper and
envelopes setting.
❏ For Windows, if the paper is still smeared aer selecting the ick Paper and Envelopes setting, select Short
Grain Paper in the Extended Settings window of the printer driver.
❏ When printing high-density data such as images or graphs using automatic 2-sided printing, lower the print
density setting and choose a longer drying time.
Related Information
& “Cleaning the Paper Path” on page 83
&
“Loading Paper in the Paper Cassette” on page 30
&
“Loading Paper in the Rear Paper Feed” on page 32
&
“Loading Paper in the Front Paper Feed Slot” on page 34
&
“Print Quality Is Poor” on page 106
Printed Characters Are Incorrect or Garbled
❏ Connect the USB cord securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
& “Canceling Printing” on page 61
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
User's Guide
Solving Problems
108
❏ Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏ Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
& “Uninstalling Applications” on page 90
& “Installing Applications” on page 92
Other Printing Problems
Printing Is Too Slow
❏ Close any unnecessary applications.
❏ Lower the quality setting on the printer driver. High quality printing slows down the printing speed.
❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Wi n d o w s
Select High Speed on the printer driver's More Options tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏ Disable Quiet Mode.
❏ Wi n d o w s
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is o.
User's Guide
Solving Problems
109
PostScript Printer Driver Problems
Note:
e menu items and text on the printer driver vary depending on your computer's environment.
Printer Does Not Print While Using PostScript Printer Driver
❏ Set the Printing Language setting to Auto or PS3 on the control panel.
❏ If you cannot print text data, even when Text Detection is enabled on the control panel, set the Printing
Language setting to PS3.
❏ In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on
the Advanced tab in the printer properties.
Related Information
& “System Administration” on page 20
Printer Does Not Print Correctly While Using PostScript Printer
Driver
❏ If the le is created in an application that allows you to change the data format, such as Adobe Photoshop, make
sure that the settings in the application match the settings in the printer driver.
❏ EPS les made in binary format may not be printed correctly. Set the format to ASCII when making EPS les in
an application.
❏ For Windows, the printer cannot print binary data when it is connected to the computer using a USB interface.
Set the Output Protocol setting on the Device Settings tab in the printer properties to ASCII or TBCP.
❏ For Windows, select the appropriate substitution fonts on the Device Settings tab in the printer properties.
Print Quality Is Poor While Using PostScript Printer Driver
You cannot make color settings on the Paper/Quality tab in the printer driver. Click Advanced, and then set the
Color Mode setting.
Printing Is Too Slow While Using PostScript Printer Driver
Set the Print Quality setting to Fast in the printer driver.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
User's Guide
Solving Problems
110
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏ Windows printer driver
Select On as the Quiet Mode setting on the Main tab.
❏ Mac OS X printer driver
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
Forgot Your Password
If you forget the administrator's password, contact Epson support.
Related Information
& “Contacting Epson Support” on page 133
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide
Solving Problems
111
Appendix
Technical Specications
Printer
Specications
Print Head Nozzle Placement Black ink nozzles: 400 × 2 rows
Color ink nozzles: 400 × 2 rows for each color
Weight of Paper Plain Paper 64 to 90 g/m (17 to 24 lb)
Thick Paper 91 to 256 g/m (25 to 68 lb)
Envelope Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Envelope C4: 80 to 100 g/m (21 to 26 lb)
Printable Area
Print quality may decline in the shaded areas due to the printer's mechanism.
Single sheets
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 46.0 mm (1.81 in.)
D 51.0 mm (2.01 in.)
Envelopes
A 3.0 mm (0.12 in.)
B Except for C4:
5.0 mm (0.20 in.)
C4:
9.5 mm (0.37 in.)
C 51.0 mm (2.01 in.)
D 46.0 mm (1.81 in.)
User's Guide
Appendix
112
Interface Specications
For Computer Hi-Speed USB
Wi-Fi Specications
Standards
IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Coordination Modes
Infrastructure, Ad hoc
*2
, Wi-Fi Direct
*3 *4
Wireless Securities
WEP (64/128bit), WPA2-PSK (AES)
*5
, WPA2-Enterprise
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2 Not supported for IEEE 802.11n.
*3 Not supported for IEEE 802.11b.
*4 Simple AP mode is compatible with a Wi-Fi connection (infrastructure) or an Ethernet connection. See the Network Guide for
more details.
*5 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet Specications
Standards
IEEE802.3i (10BASE-T)
*1
IEEE802.3u (100BASE-TX)
IEEE802.3ab (1000BASE-T)
*1
IEEE802.3az (Energy Ecient Ethernet)
*2
Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps
Half duplex
Connector RJ-45
*1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
*2 The connected device should comply with IEEE802.3az standards.
Security Protocol
IEEE802.1X
*
IPsec/IP Filtering
SSL/TLS HTTPS Server/Client
IPPS
SMTPS (STARTTLS, SSL/TLS)
SNMPv3
User's Guide
Appendix
113
* You need to use a device for connection that complies with IEEE802.1X.
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Google Cloud Print
Dimensions
Only the printer
Dimensions Storage
❏ Width: 478 mm (18.8 in.)
❏ Depth: 522 mm (20.6 in.)
❏ Height: 404 mm (15.9in.)
Printing
❏ Width: 478 mm (18.8 in.)
❏ Depth: 756 mm (29.8 in.)
❏ Height: 540 mm (21.3in.)
Weight
*
Approx. 23.0 kg (50.7 lb)
* Without the ink cartridges and the power cord.
Printers with options
ese are the dimensions of printers with 2 optional paper cassette units.
Dimensions Storage
❏ Width: 478 mm (18.8 in.)
❏ Depth: 527 mm (20.7 in.)
❏ Height: 660 mm (26.0in.)
Printing
❏ Width: 478 mm (18.8 in.)
❏ Depth: 756 mm (29.8 in.)
❏ Height: 796 mm (31.3in.)
Weight
*
Approx. 41.2 kg (90.8 lb)
* Without the ink cartridges and the power cord.
Electrical
Specications
Model 100 to 240 V Model 220 to 240 V Model
User's Guide
Appendix
114
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 1.0 to 0.5 A 0.8 A
Power Consumption (with USB Con-
nection)
Printing: Approx. 33 W (ISO/IEC24712)
Ready mode: Approx. 8.1 W
Sleep mode: Approx. 2.5 W
Power o: Approx. 0.5 W
Printing: Approx. 33 W (ISO/IEC24712)
Ready mode: Approx. 8.2 W
Sleep mode: Approx. 2.7 W
Power o: Approx. 0.5 W
Note:
❏ Check the label on the printer for its voltage.
❏ For users in Belgium, power consumption when copying may vary.
Check http://www.epson.be for the latest
specications.
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Cartridges
Storage Temperature
-20 to 40 °C (-4 to 104 °F)
*
Freezing Temperature -23 °C (-9.4 °F)
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏ Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-bit)/Windows Vista (32-bit, 64-
bit)/Windows XP Professional x64 Edition/Windows XP (32-bit)/Windows Server 2012 R2/Windows Server
2012/Windows Server 2008 R2/Windows Server 2008 (32-bit, 64-bit)/Windows Server 2003 R2 (32-bit, 64-bit)/
Windows Server 2003 (32-bit, 64-bit)
User's Guide
Appendix
115
❏ Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.8
Note:
❏ Mac OS X may not support some applications and features.
❏ e UNIX File System (UFS) for Mac OS X is not supported.
Font Information
Available Fonts for PostScript
Font Name Family HP Equivalent
Nimbus Mono Medium, Bold, Italic, Bold Italic Courier
Letter Gothic Medium, Bold, Italic Letter Gothic
Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS
Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times
URW Classico Medium, Bold, Italic, Bold Italic CG Omega
URW Coronet - Coronet
URW Clarendon Condensed - Clarendon Condensed
URW Classic Sans Medium, Bold, Italic, Bold Italic Univers
URW Classic Sans Condensed Medium, Bold, Italic, Bold Italic Univers Condensed
Antique Olive Medium, Bold, Italic Antique Olive
Garamond Antiqua, Halbfett, Kursiv, Kursiv Halbfett Garamond
Mauritius - Marigold
Algiers Medium, Extra Bold Albertus
NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial
Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New
Nimbus Sans Medium, Bold, Oblique, Bold Oblique Helvetica
Nimbus Sans Narrow Medium, Bold, Oblique, Bold Oblique Helvetica Narrow
Palladio Roman, Bold, Italic, Bold Italic Palatino
URW Gothic Book, Demi, Book Oblique, Demi Oblique ITC Avant Garde
URW Bookman Light, Demi, Light Italic, Demi Italic ITC Bookman
URW Century Schoolbook Roman, Bold, Italic, Bold Italic New Century Schoolbook
Nimbus Roman Medium, Bold, Italic, Bold Italic Times
URW Chancery Medium Italic - ITC Zapf Chancery Italic
Symbol - Symbol
User's Guide
Appendix
116
Font Name Family HP Equivalent
URW Dingbats - Wingdings
Dingbats - ITC Zapf Dingbats
Standard Symbol - SymbolPS
Available Fonts for PCL
Scalable Font
Font Name Family HP Equivalent Symbol
Set
Nimbus Mono Medium, Bold, Italic, Bold Italic Courier 1
Letter Gothic Medium, Bold, Italic Letter Gothic 1
Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS 3
Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times 2
URW Classico Medium, Bold, Italic, Bold Italic CG Omega 3
URW Coronet - Coronet 3
URW Clarendon Condensed - Clarendon Condensed 3
URW Classic Sans Medium, Bold, Italic, Bold Italic Univers 2
URW Classic Sans
Condensed
Medium, Bold, Italic, Bold Italic Univers Condensed 3
Antique Olive Medium, Bold, Italic Antique Olive 3
Garamond Antiqua, Halbfett, Kursiv, Kursiv Halbfett Garamond 3
Mauritius - Marigold 3
Algiers Medium, Extra Bold Albertus 3
NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial 3
Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New 3
Nimbus Sans Medium, Bold, Oblique, Bold Oblique Helvetica 3
Nimbus Sans Narrow Medium, Bold, Oblique, Bold Oblique Helvetica Narrow 3
Palladio Roman, Bold, Italic, Bold Italic Palatino 3
URW Gothic Book, Demi, Book Oblique, Demi Oblique ITC Avant Garde 3
URW Bookman Light, Demi, Light Italic, Demi Italic ITC Bookman 3
URW Century Schoolbook Roman, Bold, Italic, Bold Italic New Century Schoolbook 3
Nimbus Roman Medium, Bold, Italic, Bold Italic Times 3
User's Guide
Appendix
117
Font Name Family HP Equivalent Symbol
Set
URW Chancery Medium
Italic
- ITC Zapf Chancery Italic 3
Symbol - Symbol 4
URW Dingbats - Wingdings 5
Dingbats - ITC Zapf Dingbats 6
Standard Symbol - SymbolPS 4
URW David Medium, Bold HP David 7
URW Narkis Medium, Bold HP Narkis Tam 7
URW Miryam Medium, Bold, Italic HP Miryam 7
URW Kou Medium, Bold Kou 8
URW Naskh Medium, Bold Naskh 8
URW Ryadh Medium, Bold Ryadh 8
Bitmap Font
Font Name Symbol
Set
Line Printer 9
OCR/Barcode Bitmap Font (for PCL5 only)
Font Name Family Symbol
Set
OCR A - 10
OCR B - 11
Code39 9.37cpi, 4.68cpi 12
EAN/UPC Medium, Bold 13
Note:
Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may
not be readable. Print a sample and make sure the fonts can be read before printing large quantities.
Related Information
& “List of Symbol Sets for PCL 5” on page 119
& “e List of the Symbol Sets for PCL 6” on page 122
User's Guide
Appendix
118
List of Symbol Sets
Your printer can access a variety of symbol sets. Many of these symbol sets dier only in the international
characters specic to each language.
When you are considering which font to use, you should also consider which symbol set to combine with the font.
Note:
Since most soware handles fonts and symbols automatically, you will probably never need to adjust the printer's settings.
However, if you are writing your own printer control programs, or if you are using older soware that cannot control fonts,
refer to the following sections for symbol set details.
List of Symbol Sets for PCL 5
Symbol Set
Name
Attribute Font Classication
1 2 3 4 5 6 7 8 9 10 11 12 13
ISO 60: Danish/
Norwegian
0D ✓✓✓----------
Roman
Extension
0E --------✓ ----
ISO 15: Italian 0I ✓✓✓----------
ISO 8859/1
Latin 1
0N ✓✓✓-----✓ ----
ISO 11:
Swedish
0S ✓✓✓----------
ISO 6: ASCII 0U ✓✓✓---✓✓-----
ISO 4: United
Kingdom
1E ✓✓✓----------
ISO 69: French 1F ✓✓✓----------
ISO 29: German 1G ✓✓✓----------
Legal 1U ✓✓✓-----✓ ----
ISO 8859/2
Latin 2
2N ✓✓✓-----✓ ----
ISO 17: Spanish 2S ✓✓✓----------
ISO 8859/4
Latin 4
4N ✓✓✓----------
Roman-9 4U ✓✓✓----------
PS Math 5M ✓✓✓---✓✓-----
ISO 8859/9
Latin 5
5N ✓✓✓-----✓ ----
Windows 3.1
Latin 5
5T ✓✓✓----------
User's Guide
Appendix
119
Symbol Set
Name
Attribute Font Classication
1 2 3 4 5 6 7 8 9 10 11 12 13
Microsoft
Publishing
6J ✓✓✓----------
Ventura Math 6M ✓✓✓----------
ISO 8859/10
Latin 6
6N ✓✓✓-----✓ ----
DeskTop 7J ✓✓✓----------
Math-8 8M ✓✓✓---✓✓-----
Roman-8 8U ✓✓✓-----✓ ----
Windows 3.1
Latin 2
9E ✓✓✓----------
Pc1004 9J ✓✓✓----------
ISO 8859/15
Latin 9
9N ✓✓✓-----✓ ----
PC-8 Turkish 9T ✓✓✓----------
Windows 3.0
Latin 1
9U ✓✓✓----------
PS Text 10J ✓✓✓----------
PC-8, Code
Page 437
10U ✓✓✓-----✓ ----
PC-8, D/N,
Danish/
Norwegian
11U ✓✓✓-----✓ ----
MC Text 12J ✓✓✓----------
PC-850,
Multilingual
12U ✓✓✓-----✓ ----
Ventura
International
13J ✓✓✓----------
PcEur858 13U ✓✓✓----------
Ventura US 14J ✓✓✓----------
Pi Font 15U ✓✓✓----------
PC852, Latin 2 17U ✓✓✓----------
Unicode 3.0 18N ✓✓✓---✓✓
-----
Windows Baltic 19L ✓✓✓----------
Windows 3.1
Latin/Arabic
19U ✓✓✓----------
PC-755 26U ✓✓✓----------
User's Guide
Appendix
120
Symbol Set
Name
Attribute Font Classication
1 2 3 4 5 6 7 8 9 10 11 12 13
PC-866, Cyrillic 3R ✓✓-----------
Greek8 8G ✓✓-----------
Windows
Greek
9G ✓✓-----------
Windows
Cyrillic
9R ✓✓-----------
PC-851, Greek 10G ✓✓-----------
ISO 8859/5
Cyrillic
10N ✓✓------✓ ----
PC-8, Greek 12G ✓✓-----------
ISO 8859/7
Greek
12N ✓✓-----------
PC-866 UKR 14R ✓✓-----------
Hebrew7 0H ✓ -----✓ ------
ISO 8859/8
Hebrew
7H ✓ -----✓ ------
Hebrew8 8H ✓ -----✓ ------
PC-862,
Hebrew
15H ✓ -----✓ ------
PC-862,
Hebrew
15Q ✓ -----✓ ------
Arabic8 8V -------✓ -----
HPWARA 9V -------✓ -----
PC-864, Arabic 10V - - - - - - - ✓ -----
Symbol 19M - - - ✓ ---------
Wingdings 579L - - - - ✓ --------
ZapfDigbats 14L - - - - - ✓ -------
OCR A 0O ---------✓ ---
OCR B 1O ---------- ✓ --
OCR B
Extension
3Q ---------- ✓ --
Code3-9 0Y ---------- - ✓ -
EAN/UPC 8Y ---------- - - ✓
User's Guide
Appendix
121
The List of the Symbol Sets for PCL 6
Symbol Set Name Attribute Font Classication
1 2 3 4 5 6 7 8 9
ISO Norwegian 4 ✓✓✓------
ISO Italian 9 ✓✓✓------
ISO 8859-1 Latin 1 14 ✓✓✓-----✓
ISO Swedish 19 ✓✓✓------
ASCII 21 ✓✓✓---✓✓-
ISO United Kingdom 37 ✓✓✓------
ISO French 38 ✓✓✓------
ISO German 39 ✓✓✓------
Legal 53 ✓✓✓-----✓
ISO 8859-2 Latin 2 78 ✓✓✓-----✓
ISO Spanish 83 ✓✓✓------
Roman-9 149 ✓✓✓------
PS Math 173 ✓✓✓---✓✓-
ISO 8859-9 Latin 5 174 ✓✓✓-----✓
Windows 3.1 Latin 5 180 ✓✓✓------
Microsoft Publishing 202 ✓✓✓------
ISO 8859/10 Latin 6 206 ✓✓✓-----✓
DeskTop 234 ✓✓✓------
Math-8 269 ✓✓✓---✓✓-
Roman-8 277 ✓✓✓-----✓
Windows 3.1 Latin 2 293 ✓✓✓------
Pc1004 298 ✓✓✓------
ISO 8859-15 Latin 9 302 ✓✓✓-----✓
PC-Turkish 308 ✓✓✓------
Windows 3.0 309 ✓✓✓------
PS Text 330 ✓✓✓------
PC-8 341 ✓✓✓-----✓
PC-8 D/N 373 ✓✓✓-----✓
MC Text 394
✓✓✓------
User's Guide
Appendix
122
Symbol Set Name Attribute Font Classication
1 2 3 4 5 6 7 8 9
PC-850 405 ✓✓✓-----✓
PcEur858 437 ✓✓✓------
Pi Font 501 ✓✓✓------
PC852 565 ✓✓✓------
Unicode 3.0 590 ✓✓✓---✓✓-
WBALT 620 ✓✓✓------
Windows 3.1 Latin 1 629 ✓✓✓------
PC-755 853 ✓✓✓------
Wingdings 18540 ----✓ ----
Symbol 621 - - - ✓ -----
ZapfDigbats 460 -----✓ ---
PC-866, Cyrillic 114 ✓✓-------
Greek8 263 ✓✓-------
Windows Greek 295 ✓✓-------
Windows Cyrillic 306 ✓✓-------
PC-851, Greek 327 ✓✓-------
ISO 8859/5 Cyrillic 334 ✓✓------✓
PC-8, Greek 391 ✓✓-------
ISO 8859/7 Greek 398 ✓✓-------
PC-866 UKR 466 ✓✓-------
Hebrew7 8 ✓ -----✓ --
ISO 8859/8 Hebrew 232 ✓ -----✓ --
Hebrew8 264 ✓ -----✓ --
PC-862, Hebrew 488 ✓ -----✓ --
Arabic8 278 -------✓ -
HPWARA 310 -------✓ -
PC-864, Arabic 342 -------✓ -
User's Guide
Appendix
123
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
is
equipment contains the following wireless module.
Manufacturer: Askey Computer Corporation
Type: WLU6320-D69 (RoHS)
is
product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modication of the product. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject
to licensing.
Standards and Approvals for European Model
Low voltage directive 2006/95/EC EN60950-1
EMC directive 2004/108/EC EN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024
R&TTE directive 1999/5/EC EN300 328
EN301 489-1
EN301 489-17
EN60950-1
For European users
We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC:
B621A
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
User's Guide
Appendix
124
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended
modication
of the products.
German Blue Angel
is printer meets the standards for the German Blue Angel. See the following website for the specications
required for the Blue Angel standard.
http://www.epson.de/blauerengel
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the printer's energy eciency. Please
consider the environment before making any change.
Saving Power - Control Panel
1. Enter Menu from the home screen, and then select System Administration.
2.
Select Common Settings.
3. Select Power
O
Timer or Sleep Timer, and then make settings.
User's Guide
Appendix
125
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
!
Caution:
❏ When carrying the printer, li it using a stable position. Liing the printer using an unstable position may result
in injury.
❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and
transporting.
❏ When liing the printer, place your hands in the positions shown below. If you li the printer holding other
positions, the printer may fall or you may trap your ngers when placing the printer.
❏ When carrying the printer, do not tilt it more than 10 degrees; otherwise the printer may fall.
c
Important:
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Leave the ink cartridge installed. Removing the cartridge can dry out the print head and may prevent the printer
from printing.
❏ Leave the maintenance box installed; otherwise ink may leak during transporting.
1.
Turn o the printer by pressing the
P
button.
2.
Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4. Remove all of the paper from the printer.
User's Guide
Appendix
126
5. Store the paper support and the output tray.
6. Uninstall the optional paper cassette if it is installed.
7. Pack the printer in its box, using the protective materials.
Note:
If print quality has declined the next time you print, clean and align the print head.
Related Information
& “Part Names and Functions” on page 14
& “Checking and Cleaning the Print Head” on page 80
& “Aligning the Print Head” on page 82
Installing the Optional Units
Optional Paper Cassette Unit Code
e following is the code for the optional paper cassette unit.
500-Sheet Optional Cassette Unit (C12C932011)
Installing the Optional Paper Cassette Units
You can install up to 2 paper cassette units.
!
Caution:
❏ Make sure you turn o the printer, unplug the power cord from the printer, and disconnect any cables before
starting installation. Otherwise, the power cord may be damaged resulting in re or electric shock.
❏ When liing the printer, place your hands in the positions shown below. If you li the printer holding other
positions, the printer may fall or you may trap your ngers when placing the printer.
1.
Turn o the printer by pressing the
P
button, and then unplug the power cord.
User's Guide
Appendix
127
2. Disconnect any connected cables.
Note:
If other optional paper cassette units have been installed, uninstall them as well.
3. Remove the optional paper cassette unit from its box, and then remove any protective materials.
4.
Check the items supplied.
5. Place the optional paper cassette unit where you want to set up the printer.
User's Guide
Appendix
128
6. Remove the output tray and pull out the paper cassette.
7. Stack all optional paper cassette units on top of each other, and then secure them with the screws.
User's Guide
Appendix
129
8. Lower the printer gently onto the optional paper cassette aligning the corners, and then secure them with the
screws using the screw driver that came with the optional paper cassette unit.
Note:
Depending on the conguration, some screws may be le over aer assembly.
9. Secure the optional paper cassette unit and the printer at the back with the attachments and screws.
User's Guide
Appendix
130
10. Insert a label showing the size of the paper to be loaded in the cassette into the holder.
11.
Insert the paper cassette and then attach the output tray.
12. Place the sticker indicating the cassette number.
13. Reconnect the power cord and any other cables, and then plug in the printer.
14. Turn on the printer by pressing the
P
button.
15. Press the
button, and check that the optional cassette unit that you installed is displayed on the Paper
Setup screen.
Note:
When uninstalling the optional paper cassette unit, turn o the printer, unplug the power cord, disconnect any cables,
and then perform the installation procedure in reverse.
Proceed with the printer driver settings.
Related Information
& “Optional Paper Cassette Unit Code” on page 127
User's Guide
Appendix
131
Setting the Optional Paper Cassette Unit in the Printer Driver
To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information.
Setting the Optional Paper Cassette Unit in the Printer Driver - Windows
Note:
Log on to your computer as an administrator.
1. Open the Optional Settings tab from the printer properties.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vie w d e v i c e s a n d p r i nte r s in Hardware and Sound. Right-
click on your printer, or press and hold it, select Printer properties, and then click the Optional Settings
tab.
❏ Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e v i c e s a nd pr i nte r s in Hardware and Sound.
Right-click on your printer, select Printer properties, and then click the Optional Settings tab.
❏ Windows Vista/Windows Server 2008
Click the start button, and then select Control Panel > Printers in Hardware and Sound. Right-click on
your printer, select Property, and then click Optional Settings.
❏ Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes.
Right-click on your printer, select Property, and then click the Optional Settings tab.
2. Select Acquire from Printer, and then click Get.
Optional Paper Sources information is displayed in Current Printer Information.
3. Click OK.
Setting the Optional Paper Cassette Unit in the Printer Driver - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
2. Set Lower Cassette according to the number of paper cassettes.
3. Click OK.
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
User's Guide
Appendix
132
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(e serial number label is usually on the back of the product.)
❏ Product model
❏ Product
soware
version
(Click About, Version Info, or a similar button in the product soware.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk (Phone: +02-80242008)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
User's Guide
Appendix
133
Repair service center:
Telephone number Fax number Address
02-23416969 02-23417070 No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100, Taiwan
02-27491234 02-27495955 1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City 105,
Taiwan
02-32340688 02-32340699 No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei County
235, Taiwan
039-605007 039-600969 No.342-1, Guangrong Rd., Luodong Township, Yilan County 265,
Taiwan
038-312966 038-312977 No.87, Guolian 2nd Rd., Hualien City, Hualien County 970, Taiwan
03-4393119 03-4396589 5F., No.2, Nandong Rd., Pingzhen City, Taoyuan County 32455,
Taiwan
03-5325077 03-5320092 1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City 300,
Taiwan
04-23011502 04-23011503 3F., No.30, Dahe Rd., West Dist., Taichung City 40341, Taiwan
04-2338-0879 04-2338-6639 No.209, Xinxing Rd., Wuri Dist., Taichung City 414, Taiwan
05-2784222 05-2784555 No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan
06-2221666 06-2112555 No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan
07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan
07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan
08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900,
Taiwan
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
User's Guide
Appendix
134
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Hotline (Phone: (66) 2685-9899)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline (Phone): 84-8-823-9239
Service Center: 80 Truong Dinh Street, District 1, Hochiminh City, Vietnam.
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏ Information on product specications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
❏ Sales enquiries and product information
❏ Technical support
Phone: (62) 21-572 4350
Fax: (62) 21-572 4357
Epson Service Center
Jakarta Mangga Dua Mall 3rd oor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
User's Guide
Appendix
135
Bandung Lippo Center 8th oor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116-118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan Wisma HSBC 4th oor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Makassar MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
Help for Users in Hong Kong
To obtain technical support as well as other aer-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical sta at the following telephone and fax numbers:
Phone: (852) 2827-8911
Fax: (852) 2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
User's Guide
Appendix
136
❏ Information on product specications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head
Oce:
Phone: 603-56288288
Fax: 603-56288388/399
Epson Helpdesk:
❏ Sales enquiries and product information (Infoline)
Phone: 603-56288222
❏ Enquiries on repair services & warranty, product usage and technical support (Techline)
Phone: 603-56288333
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone and fax numbers and e-mail address below:
Trunk Line: (63-2) 706 2609
Fax: (63-2) 706 2665
Helpdesk Direct Line: (63-2) 706 2625
E-mail: epchelpdesk@epc.epson.com.ph
World Wide Web
http://www.epson.com.ph
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Toll-Free No. 1800-1069-EPSON (37766)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
User's Guide
Appendix
137
… 19 …

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