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Administrator's Guide
NPD5761-00 EN
Contents
Copyright
Trademarks
About this Manual
Marks and Symbols.........................7
Descriptions Used in this Manual...............7
Operating System References..................7
Introduction
Manual Component.........................9
Denitions
of Terms Used in this Guide..........9
Preparation
Flow of the Printer Settings and Management. . . . . 12
Example of Network Environment............. 13
Introduction of Printer Connection Settings. . . . 13
Preparing Connection to a Network............15
Gathering Information on the Connection
Setting................................15
Printer
Specications
.....................15
Using Port Number......................15
Type of IP Address Assignment..............15
DNS Server and Proxy Server...............16
Method for Setting Network Connection.......16
Connection
Connecting to the Network.................. 18
Connecting to the Network from the Control
Panel.................................18
Connecting to the Network Using the Installer. . 24
Connecting to a Phone Line..................25
Compatible Telephone Lines................25
Connecting the Printer to a Phone Line........25
Connecting Your Phone Device to the Printer. . . 27
Making Basic Fax Settings................... 28
Making Basic Fax Settings Using the Fax
Setting Wizard..........................28
Making Paper Source Settings to Receive Faxes. . 30
Using Wi-Fi Direct (Simple AP) Connection. . . . . . 30
Enabling Wi-Fi Direct (Simple AP)...........30
Conguring a Mail Server................... 30
Mail Server Setting Items..................31
Checking a Mail Server Connection............32
Mail Server Connection Test References.......32
Function Settings
Soware for Setting. . . . . . . . . . . . . . . . . . . . . . . . 35
Web Cong (Web Page for Device)...........35
Using the Print Functions....................36
Requirement for Printing over a Network. . . . . . 36
Setting of the Printer Driver Using Server /
Client Connection.......................36
Printer Driver Settings for Peer to Peer
Connection............................41
Using Scan Functions.......................42
Scanning From a Computer................43
Scanning using the control panel............ 43
Using Fax Functions........................44
Setting Receive Mode.....................44
Receiving Faxes Using a Connected
Telephone (Remote Receive)................45
Dealing with Received Faxes................46
Descriptions of the Fax Settings Menu.........49
Using PC-FAX Function...................58
Using Contacts........................... 58
Destination Setting Features................58
Conguring Contacts.....................59
Cooperation between the LDAP Server and
Users.................................63
Backing Up the Contacts..................68
Making System Settings.....................69
Setting the Control Panel..................69
Power Saving Settings During Inactivity.......69
Setting the Sound........................69
Synchronizing the Date and Time with Time
Server................................70
Setting the Default Value for Scanning and
Copying (User Default Settings).............70
Registering Settings Used Frequently to Preset. . .71
Using MS Network.......................72
Print Settings...........................72
Using Epson Connect Service.................73
Product Security Settings
Introduction of Product Security Features. . . . . . . . 74
Conguring the Administrator Password. . . . . . . . 75
Administrator's Guide
Contents
2
Conguring the Administrator Password
from the Control Panel....................75
Conguring the Administrator Password
Using Web Cong.......................76
Items to be Locked by Administrator Password. . . . 77
Restricting Available Features.................79
Conguring Access Control................79
Setting the Restriction for the External Interface. . . 81
Controlling Using Protocols..................82
Controlling protocols.....................82
Protocols you can Enable or Disable..........82
Protocol Setting Items.................... 83
SSL/TLS Communication with the Printer. . . . . . . .85
About Digital Certication.................85
Obtaining and Importing a CA-signed
Certicate.............................85
Deleting a CA-signed Certicate.............89
Updating a Self-signed Certicate............89
Congure CA Certicate..................90
Operation and Management Settings
Conrm
Information of a Device..............93
Managing Devices (Epson Device Admin)........93
Updating Firmware........................94
Updating the Printer's Firmware using the
Control Panel.......................... 94
Updating Firmware Using Web Cong........95
Updating Firmware by Using Epson
Firmware Updater.......................95
Backing Up the Settings.....................95
Export the settings.......................95
Import the settings.......................96
Solving Problems
Tips for Solving Problems....................97
Checking the Log for Server and Network Device. . 97
Initializing the Network Settings...............97
Disabling Wi-Fi from Web Cong............97
Disconnecting Wi-Fi Direct (Simple AP)
from Web Cong........................97
Disabling Wi-Fi from the Control Panel........98
Disconnecting Wi-Fi Direct (Simple AP)
Connection from the Control Panel.......... 98
Restoring the Network Settings from the
Control Panel.......................... 99
Checking the Communication between Devices
and Computers...........................99
Checking the Connection Using a Ping
Command - Windows.................... 99
Checking the Connection Using a Ping
Command - Mac OS.................... 101
Printing a Network Connection Report.........102
Messages and Solutions on the Network
Connection Report......................103
E-1.................................103
E-2, E-3, E-7.......................... 104
E-5.................................104
E-6.................................105
E-8.................................105
E-9.................................105
E-10................................ 106
E-11................................ 106
E-12................................ 107
E-13................................ 107
Message on the Network Environment. . . . . . . 108
Printing a Network Status Sheet.............. 108
Problems Using Network Soware............ 108
Cannot Access Web Cong................108
Model name and/or IP address are not
displayed on EpsonNet Cong............. 109
Problems Using Cloud Services...............110
Cannot Use Cloud Services at Could
Previously Be Used......................110
Problems Using Network Security Features. . . . . . 110
Cannot Create the Secure IPP Printing Port. . . .110
Problems on Using a Digital Certicate.........111
Cannot Import a CA-signed
Certicate
.......111
Cannot Update a Self-Signed Certicate...... 111
Cannot Create a CSR....................112
Warning Relating to a Digit al
Certicate
Appears..............................112
Delete a CA-signed Certicate by Mistake. . . . . 114
Appendix
Introduction of Network Soware.............115
Epson Device Admin....................115
EpsonNet Cong.......................115
EpsonNet Print (Windows Only)............116
EpsonNet SetupManager................. 116
Assigning an IP Address Using EpsonNet Cong. . 116
Assigning IP Address Using Batch Settings. . . . 116
Assigning an IP Address to Each Device......119
Making Wi-Fi Settings from the Control Panel
(WPS).................................120
Making Wi-Fi Settings by Push Button Setup
(WPS)...............................121
Administrator's Guide
Contents
3
Making Wi-Fi Settings by PIN Code Setup
(WPS)...............................122
Changing the Connection Method............ 122
Changing from Ethernet Connection to Wi-
Fi Connection.........................123
Changing from Wi-Fi Connection to
Ethernet Connection....................123
Using Port for the Printer...................124
Administrator's Guide
Contents
4
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2017 Seiko Epson Corporation
e
contents of this manual and the
specications
of this product are subject to change without notice.
Administrator's Guide
Copyright
5
Trademarks
EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
Epson Scan 2
soware
is based in part on the work of the Independent JPEG Group.
Google Cloud Print, Chrome, Chrome OS, and Android are trademarks of Google Inc.
Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
Apple, Macintosh, macOS, OS X, Bonjour, Safari, AirPrint, the AirPrint Logo, iPad, iPhone, iPod touch, and
iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Administrator's Guide
Trademarks
6
About this Manual
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Instructions containing useful tips and restrictions on printer operation.
Related Information
& Clicking this icon takes you to related information.
Descriptions Used in this Manual
Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or OS X
El Capitan. e content displayed on the screens varies depending on the model and situation.
Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", Windows Server 2016, "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
Microso
®
Wi nd ow s
®
10 operating system
Microso
®
Wi nd ow s
®
8.1 operating system
Microso
®
Wi nd ow s
®
8 operating system
Microso
®
Wi nd ow s
®
7 operating system
Microso
®
Wi nd ow s Vis t a
®
operating system
Microso
®
Wi nd ow s
®
XP operating system
Microso
®
Wi nd ow s
®
XP Professional x64 Edition operating system
Administrator's Guide
About this Manual
7
Microso
®
Wi nd ow s S e r v e r
®
2016 operating system
Microso
®
Wi nd ow s S e r v e r
®
2012 R2 operating system
Microso
®
Wi nd ow s S e r v e r
®
2012 operating system
Microso
®
Wi nd ow s S e r v e r
®
2008 R2 operating system
Microso
®
Wi nd ow s S e r v e r
®
2008 operating system
Microso
®
Wi nd ow s S e r v e r
®
2003 R2 operating system
Microso
®
Wi nd ow s S e r v e r
®
2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X
Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Administrator's Guide
About this Manual
8
Introduction
Manual Component
is manual is for the device administrator who is in charge of connecting the printer or scanner to the network
and it contains information on how to make settings to use the functions.
See the User's Guide for function usage information.
Preparation
Explains the administrator's tasks, how to set devices, and the soware for managing.
Connection
Explains how to connect a device to the network or phone line. It also explains the network environment, such as
using a port for the device, DNS and proxy server information.
Function Settings
Explains the settings for each function, such as printing, scanning, and faxing.
Product Security Settings
Explains the basic security settings, such as administrator password settings and protocol control.
Operation and Management Settings
Explains the operations
aer
beginning use of devices, such as information check and maintenance.
Solving Problems
Explains settings initialization and troubleshooting of the network.
Denitions of Terms Used in this Guide
e following terms are used in this guide.
Administrator
e person in charge of installing and setting the device or the network at an oce or organization. For small
organizations, this person may be in charge of both device and network administration. For large organizations,
administrators have authority over the network or devices on the group unit of a department or division, and
network administrators are in charge of the communication settings for beyond the organization, such as the
Internet.
Network administrator
e
person in charge of controlling network communication.
e
person who set up the router, proxy server, DNS
server and mail server to control communication through the Internet or network.
Administrator's Guide
Introduction
9
User
e
person who uses devices such as printers or scanners.
Server / client connection (printer sharing using the Windows server)
e
connection that indicates the printer is connected to the Windows server through the network or by USB
cable, and the print queue set on the server can be shared. Communication between the printer and the computer
goes through the server, and the printer is controlled on the server.
Peer to peer connection (direct printing)
e connection that indicates the printer and the computer are connected to the network through the hub or
access point, and the print job can be executed directly from the computer.
Web Cong(devices web page)
e
web server that is built into the device. It is called Web
Cong
. You can check and change the devices status on
it using the browser.
Print queue
For Windows, the icon for each port displayed on Device and Printer such as a printer or scanner. Two or more
icons are created even for a single device if the device is connected to the network by two or more ports, such as
standard TCP/IP and WSD network.
Tool
A generic term for
soware
to setup or manage a device, such as Epson Device Admin, EpsonNet
Cong
,
EpsonNet SetupManager, etc.
Push scan
A generic term for scanning from the devices control panel. By using this function, the scanning result is saved to a
folder, attached to an email, or saved to a cloud service.
ASCII (American Standard Code for Information Interchange)
One of the standard character codes. 128 characters are dened, including such characters as the alphabet (a-z, A-
Z), Arabic numbers (0-9), symbols, blank characters, and control characters. When "ASCII" is described in this
guide, it indicates the 0x20 - 0x7E (hex number) listed below, and does not involve control characters.
SP*!"#$%&'()*+,-./
0123456789: ; <=>?
@A B C DE F G HI J K L MNO
PQRSTUVWXYZ[ \ ] ^_
` abcdef ghi j kl mno
pqr s t uvwx y z { | } ~
* Space character.
Administrator's Guide
Introduction
10
Unicode (UTF-8)
An international standard code, covering the major global languages. When "UTF-8" is described in this guide, it
indicates coding characters in UTF-8 format.
Administrator's Guide
Introduction
11
Preparation
is chapter explains the role of the administrator and preparation before making settings.
Flow of the Printer Settings and Management
e administrator makes the network connection settings, initial setup and maintenance for the printer or the
scanner so they can be available to users.
1. Preparing
Collecting the connection setting information
Decision on the connection method
2. Connecting
Network connection from the printer's control panel
Connection to the phone line
3. Setting up the functions
Printer driver settings
Scanner driver settings
Fax settings
Registration to the contacts
Wi-Fi Direct (Simple AP) connection
Other advanced settings
Cloud services
4. Security settings
Administrator settings
Access control settings
SSL/TLS
Protocol control
5. Operating and managing
Checking the device status
Backup the device settings
Related Information
& Preparation” on page 12
&
“Connection” on page 18
& “Function Settings” on page 35
& “Product Security Settings” on page 74
Administrator's Guide
Preparation
12
& “Operation and Management Settings” on page 93
Example of Network Environment
(A) : Oce 1
(A) - 1 : LAN 1
(A) - 2 : LAN 2
(B) : Oce 2
(B) - 1 : LAN 1
(B) - 2 : LAN 2
(C) : WAN
(D) : Internet
Introduction of Printer Connection Settings
e following two methods are available for the printer's network connection. e printer is connected to the
network directly by both methods.
Server / client connection (printer sharing using the Windows server)
Peer to peer connection (direct printing)
Related Information
& “Server / Client Connection Settings” on page 14
Administrator's Guide
Preparation
13
& “Peer to Peer Connection Settings” on page 14
Server / Client Connection Settings
Connection method:
Connect the printer to the network via hub or access point.
You can also connect the printer to the server directly by USB cable.
Printer driver:
Install the printer driver on the Windows server depending on the OS of the client computers.
By accessing the Windows server and linking the printer, the printer driver is installed on the client computer and
can be used.
Features:
Manage the printer and the printer driver in batch.
Depending on the server spec, it may take time to start the print job because all print jobs go through the print
server.
You cannot print when the Windows server is turned o.
Related Information
&
Denitions
of Terms Used in this Guide” on page 9
Peer to Peer Connection Settings
Connection method:
Connect the printer to the network directly via hub or access point.
Printer driver:
Install the printer driver on each client computer.
It can be delivered as a package by using EpsonNet SetupManager or automatically by using the Group Policy of
the Windows server.
Features:
e print job starts immediately because the print job is sent to the printer directly.
You can print as long as the printer runs.
Related Information
& “Denitions of Terms Used in this Guide” on page 9
Administrator's Guide
Preparation
14
Preparing Connection to a Network
Gathering Information on the Connection Setting
You need to have an IP address, gateway address, etc. for network connection. Check the following in advance.
Divisions Items Note
Device connection
method
Ethernet
Wi-Fi
Use a category 5e or higher STP (Shielded Twisted Pair) cable for
Ethernet connection.
LAN connection
information
IP address
Subnet mask
Default gateway
If you automatically set the IP address using the DHCP function of the
router, it is not required.
Wi-Fi connection
information
SSID
Password
The following are supported:
Compliance: 802.11b/g/n
Wi-Fi security: WEP (64/128 bit), WPA-2PSK (AES), WPA2-Enterprise
DNS server information IP address for
primary DNS
IP address for
secondary DNS
In any of the following cases, congure the DNS server.
You use a static IP address.
You cannot automatically assign the DNS server since the IP
address is assigned automatically using the DHCP function.
Proxy server
information
Proxy server name
Port number
Congure when using a proxy server for Internet connection and
when using the Epson Connect service or the rmware's automatic
update function.
Related Information
& “Type of IP Address Assignment” on page 15
Printer Specications
e specication that the printer supports standard or connection mode, see the User's Guide.
Using Port Number
See “Appendix” for the port number that the printer uses.
Related Information
& “Using Port for the Printer” on page 124
Type of IP Address Assignment
ere are two types for assigning an IP address to the printer.
Administrator's Guide
Preparation
15
Static IP address:
Assign the predetermined unique IP address to the printer.
e IP address is not changed even when turning the printer or router o, so you can manage the device by IP
address.
is
type is suitable for a network where many printers are managed, such as a large
oce
or school.
Automatic assignment by DHCP function:
e correct IP address is automatically assigned when the communication between the printer and router that
supports the DHCP function succeeds.
If it is inconvenient to change the IP address for a particular device, reserve the IP address in advance and then
assign it.
Note:
For the port for the print queue, select the protocol that can automatically detect the IP address, such as EpsonNet Print Port.
DNS Server and Proxy Server
If you use an Internet connection service, congure the DNS server. If you do not congure it, you need to specify
the IP address for accessing because you may fail the name resolution.
e proxy server is placed at the gateway between the network and the Internet, and it communicates to the
computer, printer, and Internet (opposite server) on behalf of each of them. e opposite server communicates
only to the proxy server. erefore, printer information such as the IP address and port number cannot be read
and increased security is expected.
You can prohibit access to a specic URL by using the ltering function, as the proxy server is able to check the
contents of the communication.
Method for Setting Network Connection
For connection settings for the printers IP address, subnet mask, and default gateway, proceed as follows.
Using the Control Panel:
Congure
the settings using the printers control panel for each printer. Connect to the network
aer
conguring
the printer’s connection settings.
Using the Installer:
If the installer is used, the printer's network and client computer are set automatically.
e
setting is available by
following the installer's instructions, even if you do not have deep knowledge of the network. is is recommended
when setting the printer and a few client computers by using the server/client connection (sharing the printer
using the Windows server)
Using a Tool:
Use a tool from the administrator’s computer. You can discover a printer and then set the printer, or create an
SYLK le to make batch settings to printers. You can set many printers, but they need to be connected physically by
the Ethernet cable before setting. erefore, this is recommended if you can build an Ethernet for the setting.
Administrator's Guide
Preparation
16
Related Information
& Connecting to the Network from the Control Panel” on page 18
& Connecting to the Network Using the Installer” on page 24
& “Assigning an IP Address Using EpsonNet Cong” on page 116
Administrator's Guide
Preparation
17
Connection
is chapter explains the environment or procedure to connect the printer to the network.
Connecting to the Network
Connecting to the Network from the Control Panel
Connect the printer to the network by using the printer's control panel.
For the printer's control panel, see the User's Guide for more details.
Assigning the IP Address
Set up the basic items such as IP Address, Subnet Mask, Default Gateway.
1. Turn on the printer.
2. Select Settings on the home screen on the printer's control panel.
3.
Select General Settings > Network Settings > Advanced.
Administrator's Guide
Connection
18
4. Select TCP/IP.
5.
Select Manual for Obtain IP Address.
When you set the IP address automatically by using the DHCP function of router, select Auto. In that case, the
IP Address, Subnet Mask, and Default Gateway on step 6 to 7 are also set automatically, so go to step 8.
6. Enter the IP address.
Conrm the value reected on the previous screen.
Administrator's Guide
Connection
19
7. Set up the Subnet Mask and Default Gateway.
Conrm the value reected on the previous screen.
c
Important:
If the combination of the IP Address, Subnet Mask and Default Gatewayis incorrect, Start Setup is inactive
and cannot proceed with the settings.
Conrm
that there is no error in the entry.
8. Enter the IP address for the primary DNS server.
Conrm
the value
reected
on the previous screen.
Note:
When you select Auto for the IP address assignment settings, you can select the DNS server settings from Manual or
Auto. If you cannot obtain the DNS server address automatically, select Manual and enter the DNS server address.
en,
enter the secondary DNS server address directly. If you select Auto, go to step 10.
9.
Enter the IP address for the secondary DNS server.
Conrm the value reected on the previous screen.
10.
Tap Start Setup.
11. Close the
conrmation
screen.
Setting the Proxy Server
If you have built a proxy server in your network environment, set up the proxy server.
1. Select Settings on the home screen.
Note:
When making settings
aer
IP address setting, the Advanced screen is displayed. Go to step 3.
2. Select General Settings > Network Settings > Advanced.
Administrator's Guide
Connection
20
3. Select Proxy Server.
4.
Select Use for Proxy Server Settings.
5.
Enter the address for the proxy server by IPv4 or FQDN format.
Conrm the value reected on the previous screen.
Administrator's Guide
Connection
21
6. Enter the port number for the proxy server.
Conrm
the value
reected
on the previous screen.
7. Tap Start Setup.
8. Close the conrmation screen.
Connecting to LAN
Connect the printer to the network by Ethernet or Wi-Fi.
Related Information
& Connecting to Ethernet” on page 22
& “Making Wi-Fi Settings Manually from the Control Panel” on page 23
& Connecting to the Network Using the Installer” on page 24
Connecting to Ethernet
Connect the printer to the network by using the Ethernet cable, and check the connection.
1. Connect the printer and hub (L2 switch) by Ethernet cable.
2. Select Settings on the home screen.
3. Select General Settings > Network Settings.
4. Select Connection Check.
e
connection diagnosis result is displayed.
Conrm
the connection is correct.
5. Tap OK to nish.
When you tap Print Check Report, you can print the diagnosis result. Follow the on-screen instructions to
print it.
Administrator's Guide
Connection
22
Making Wi-Fi Settings Manually from the Control Panel
You can manually set up the information necessary to connect to an access point from the printer's control panel.
To set up manually, you need the SSID and password for an access point.
When the access point supports WPS, you can automatically make the Wi-Fi connection settings by using the push
button or PIN code, without using the SSID and password.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID
and password, contact the person who set up the access point, or see the documentation provided with the access point.
1.
Tap
on the home screen.
2. Select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change Settings to
change the settings.
If the printer is already connected by Ethernet, tap Change to Wi-Fi connection., and then tap Ye s aer
conrming the message.
4. Select Wi-Fi Setup Wizard.
5. Select the SSID for the access point.
Note:
If the SSID you want to connect to is not displayed on the printer’s control panel, tap Search Again to update the list.
If it is still not displayed, tap Enter Manually, and then enter the SSID directly.
If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the SSID written on the label.
6. Enter the password.
Note:
e password is case-sensitive.
If you do not know the password, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the password written on the label. e password may also be called a "Key", a
"Passphrase", and so on.
If you enter the SSID directly, select Available for Password, and then enter the password.
If you do not know the password for the access point, see the documentation provided with the access point, or
contact the person who set it up.
7. When you have setup nished, tap Start Setup.
Administrator's Guide
Connection
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8. Tap OK to nish.
Note:
If you fail to connect, load A4 size plain paper, and then tap Print Check Report to print a connection report.
9.
Close the network connection settings screen.
Connecting to the Network Using the Installer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the
soware
disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
Select the connection type and then click Next.
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Connecting to a Phone Line
Compatible Telephone Lines
You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and
PBX (Private Branch Exchange) telephone systems.
You may not be able to use the printer with the following phone lines or systems.
VoIP phone line such as DSL or ber-optic digital service
Digital phone line (ISDN)
Some PBX telephone systems
When adapters such as terminal adapters, VoIP adapters, splitters, or DSL router are connected between the
telephone wall jack and the printer
Connecting the Printer to a Phone Line
Connect the printer to a telephone wall jack using an RJ-11 (6P2C) phone cable. When connecting a telephone to
the printer, use a second RJ-11 (6P2C) phone cable.
Depending on the area, a phone cable may be included with the printer. If it is included, use that cable.
You may need to connect the phone cable to an adapter provided for your country or region.
Note:
Remove the cap from the EXT. port of the printer only when connecting your telephone to the printer. Do not remove the cap
if you are not connecting your telephone.
In areas where lightning strikes occur frequently, we recommend that you use a surge protector.
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Connecting to a Standard Phone Line (PSTN) or PBX
Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer.
Connecting to DSL or ISDN
Connect a phone cable from the DSL modem or the ISDN terminal adapter to the LINE port on the back of the
printer. See the documentation provided with the modem or the adapter for more details.
Note:
If your DSL modem is not equipped with a built-in DSL lter, connect a separate DSL lter.
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Connecting Your Phone Device to the Printer
When using the printer and your telephone on a single phone line, connect the telephone to the printer.
Note:
If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the
phone device for details.
If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of
rings your answering machine is set to answer a call.
1.
Remove the cap from the EXT. port on the back of the printer.
2.
Connect the phone device and the EXT. port with a phone cable.
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Note:
When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split
the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
3. Select Fax on the home screen.
4. Pick up the handset.
e connection is established when
x
(Send) is enabled as the following screen.
Related Information
& “Settings for the Answering Machine” on page 45
Making Basic Fax Settings
e fax setting item is dierent depending on the region or country of use.
Access Web Cong and select the Device Management tab > Country/Region to make the settings for your
country or region before starting to make other settings.
Related Information
& “Accessing Web Cong” on page 36
Making Basic Fax Settings Using the Fax Setting Wizard
Make basic settings by following the on-screen instructions.
1. Connect the printer to the phone line.
Note:
Because an automatic fax connection check runs at the end of the wizard, make sure you connect the printer to the
phone line before starting the wizard.
2. Tap Settings on the home screen.
3.
Tap General Settings > Fax Settings > Fax Setting Wizard.
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4. On the Conrmation screen, tap OK.
e wizard begins.
5. On the fax header entry screen, enter the sender name such as your company name, and then tap OK.
Note:
Your sender name and your fax number appear as the header for outgoing faxes.
6. On the phone number entry screen, enter your fax number, and then tap OK.
7. On the Distinctive Ring Detection (DRD) Setting screen, make the following settings.
If you have subscribed to a distinctive ring service from your telephone company: Tap Proceed, and then
select the ring pattern to be used for incoming faxes.
- If you select All, go to step 8.
- If you select any other setting, Receive Mode is automatically set to Auto. Go to step 10.
If you do not need to set this option: Tap Skip, and then go to step 10.
Note:
Distinctive ring services, oered by many telephone companies (the service name diers by company), allows you to
have several phone numbers on one phone line. Each number is assigned a
dierent
ring pattern. You can use one
number for voice calls and another for fax calls. Select the ring pattern assigned to fax calls in DRD.
Depending on the region, On and O are displayed as the DRD options. Select On to use the distinctive ring feature.
8. On the Receive Mode Setting screen, select whether you are using your phone device connected to the printer.
When connected: Tap Ye s , and then go to the next step.
When not connected: Tap No, and then go to step 10. Receive Mode is set to Auto.
9. On the Receive Mode Setting screen, select whether you want to receive faxes automatically.
To re ceive automat ical ly : Tap Ye s . Receive Mode is set to Auto.
To receive manually: Tap No. Receive Mode is set to Manual.
10. On the Proceed screen, check the settings you made, and then tap Proceed.
To correct or change settings, tap
.
11. Tap Start Checking to run the fax connection check, and when the screen prompts you to print the check
result, tap Print.
A report of the check result that shows the connection status is printed.
Note:
If there are any errors reported, follow the instructions on the report to solve them.
If the Select Line Type screen is displayed, select the line type.
- When you are connecting the printer to a PBX phone system or terminal adapter, select PBX.
- When you are connecting the printer to a standard phone line (PSTN), select Disable on the Conrmation screen
displayed. However, setting this to Disable may cause the printer to skip the rst digit of a fax number when dialing
and send the fax to the wrong number.
Related Information
& Connecting the Printer to a Phone Line” on page 25
& Descriptions of the Fax Settings Menu” on page 49
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Making Paper Source Settings to Receive Faxes
You can set the printer so that specic paper sources are not used for printing received documents and fax reports.
By default, all of the paper sources are enabled for fax printing. Use this feature if you do not want to use paper in a
specic paper source for fax printing.
1. Tap Settings on the home screen.
2. Tap General Settings > Printer Settings > Paper Source Settings > Auto Select Settings > Fax.
3. Tap each box of the paper source that you do not want to use for printing faxes.
e
paper source setting is changed to
O
and is disabled for printing faxes.
Using Wi-Fi Direct (Simple AP) Connection
You can directly connect to the printer without going through the connected network by using Wi-Fi Direct
(Simple AP) from a smartphone or tablet when the administrator permits direct connection.
When you use NFC from a smartphone or tablet, Wi-Fi Direct (Simple AP) must be enabled.
Enabling Wi-Fi Direct (Simple AP)
1. Access Web
Cong
and select the Network tab > Wi- Fi D i r e c t .
2. Select Enable for Wi - Fi Di r e c t .
3. Click Next.
4.
Click OK.
e network is re-connected, and then Wi-Fi Direct (Simple AP) is enabled.
Note:
By clicking Delete you can delete the registered device information connected by Wi-Fi Direct (Simple AP).
Related Information
& “Accessing Web Cong” on page 36
Conguring a Mail Server
Congure this when you want to use the scan function using email.
Check the following before conguring.
e printer is connected to a network.
e computers email server information.
1. Access Web Cong and select the Network tab > Email Server > Basic.
2. Enter a value for each item.
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3. Select OK.
e settings you have selected are displayed.
Related Information
& “Accessing Web Cong” on page 36
& “Mail Server Setting Items” on page 31
Mail Server Setting Items
Items Settings and Explanation
Authentication Method Specify the authentication method for the printer to access the mail server.
O Authentication is disabled when communicating with a mail
server.
SMTP AUTH Requires that a mail server supports SMTP Authentication.
POP before SMTP Congure the POP3 server when selecting this method.
Authenticated Account
If you select SMTP AUTH or POP before SMTP as the Authentication Method, enter the
authenticated account name between 0 and 255 characters in ASCII (0x20-0x7E).
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Items Settings and Explanation
Authenticated Password
If you select SMTP AUTH or POP before SMTP as the Authentication Method, enter the
authenticated password between 0 and 20 characters using A-Z a-z 0-9 ! # $ % & ' * + - . / = ?
^ _ { | } ~ @.
Sender's Email Address Enter the senders email address. Enter between 0 and 255 characters in ASCII (0x20-0x7E)
except for : ( ) < > [ ] ; ¥. A period "." cannot be the rst character.
SMTP Server Address Enter between 0 and 255 characters using A-Z a-z 0-9 . - . You can use IPv4 or FQDN format.
SMTP Server Port Number Enter a number between 1 and 65535.
Secure Connection Specify the secure connection method for the email server.
None
If you select POP before SMTP in Authentication Method,
the connection method is set to None.
SSL/TLS
This is available when Authentication Method is set to O
or SMTP AUTH.
STARTTLS
This is available when Authentication Method is set to O
or SMTP AUTH.
Certicate Validation
The certicate is validated when this is enabled. We recommend this is set to Enable.
POP3 Server Address
If you select POP before SMTP as the Authentication Method, enter the POP3 server
address between 0 and 255 characters using A-Z a-z 0-9 . - . You can use IPv4 or FQDN
format.
POP3 Server Port Number
If you select POP before SMTP as the Authentication Method, enter a number between 1
and 65535.
Related Information
&
“Conguring a Mail Server” on page 30
Checking a Mail Server Connection
1.
Access Web Cong and select the Network tab > Email Server > Connection Test.
2. Select Start.
e connection test to the mail server is started. Aer the test, the check report is displayed.
Related Information
& “Accessing Web Cong” on page 36
& “Mail Server Connection Test References” on page 32
Mail Server Connection Test References
Messages Cause
Connection test was successful. This message appears when the connection with the server is successful.
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Messages Cause
SMTP server communication error.
Check the following. - Network
Settings
This message appears when
The printer is not connected to a network
SMTP server is down
Network connection is disconnected while communicating
Received incomplete data
POP3 server communication error.
Check the following. - Network
Settings
This message appears when
The printer is not connected to a network
POP3 server is down
Network connection is disconnected while communicating
Received incomplete data
An error occurred while connecting to
SMTP server. Check the followings. -
SMTP Server Address - DNS Server
This message appears when
Connecting to a DNS server failed
Name resolution for an SMTP server failed
An error occurred while connecting to
POP3 server. Check the followings. -
POP3 Server Address - DNS Server
This message appears when
Connecting to a DNS server failed
Name resolution for an POP3 server failed
SMTP server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when SMTP server authentication failed.
POP3 server authentication error.
Check the followings. - Authentication
Method - Authenticated Account -
Authenticated Password
This message appears when POP3 server authentication failed.
Unsupported communication method.
Check the followings. - SMTP Server
Address - SMTP Server Port Number
This message appears when you try to communicate with unsupported protocols.
Connection to SMTP server failed.
Change Secure Connection to None.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server does not support SMTP secure connection (SSL
connection).
Connection to SMTP server failed.
Change Secure Connection to SSL/TLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an SSL/TLS connection for an SMTP
secure connection.
Connection to SMTP server failed.
Change Secure Connection to
STARTTLS.
This message appears when an SMTP mismatch occurs between a server and a
client, or when the server requests to use an STARTTLS connection for an SMTP
secure connection.
The connection is untrusted. Check the
following. - Date and Time
This message appears when the printers date and time setting is incorrect or the
certicate
has expired.
The connection is untrusted. Check the
following. - CA
Certicate
This message appears when the printer does not have a root certicate
corresponding to the server or a CA
Certicate
has not been imported.
The connection is not secured. This message appears when the obtained certicate is damaged.
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Messages Cause
SMTP server authentication failed.
Change Authentication Method to
SMTP-AUTH.
This message appears when an authentication method mismatch occurs between
a server and a client. The server supports SMTP AUTH.
SMTP server authentication failed.
Change Authentication Method to
POP before SMTP.
This message appears when an authentication method mismatch occurs between
a server and a client. The server does not support SMTP AUTH.
Sender's Email Address is incorrect.
Change to the email address for your
email service.
This message appears when the specied senders Email address is wrong.
Cannot access the printer until
processing is complete.
This message appears when the printer is busy.
Related Information
& “Checking a Mail Server Connection” on page 32
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Function Settings
is chapter explains the rst settings to make in order to use each function of the device.
Software for Setting
In this topic, the procedure for making settings from the administrator’s computer using Web Cong is explained.
Web Cong (Web Page for Device)
About Web Cong
Web
Cong
is a browser-based application for
conguring
the printer's settings.
To access Web Cong, you need to have rst assigned an IP address to the printer.
Note:
You can lock the settings by conguring the administrator password to the printer.
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35
Accessing Web Cong
Enter the printer’s IP address into a web browser. JavaScript must be enabled. When accessing Web Cong via
HTTPS, a warning message will appear in the browser since a self-signed certicate, stored in the printer, is used.
Accessing via HTTPS
IPv4: https://<printer IP address> (without the < >)
IPv6: https://[printer IP address]/ (with the [ ])
Accessing via HTTP
IPv4: http://<printer IP address> (without the < >)
IPv6: http://[printer IP address]/ (with the [ ])
Examples
IPv4:
https://192.0.2.111/
http://192.0.2.111/
IPv6:
https://[2001:db8::1000:1]/
http://[2001:db8::1000:1]/
Note:
If the printer name is registered with the DNS server, you can use the printer name instead of the printer’s IP address.
Related Information
& “SSL/TLS Communication with the Printer” on page 85
& “About Digital Certication” on page 85
Using the Print Functions
Enable to use the printer's print function.
Requirement for Printing over a Network
e
following is required to print over a network.
You can congure these settings using the printer driver and functions of the operating system.
Installing the printer driver
Making the print queue to a computer
Setting the port to a network
Setting of the Printer Driver Using Server / Client Connection
Set the printer to enable printing from a computer that was previously set as the print server, and share the printer.
Install the printer driver for both the server and the client on the print server.
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If the installer is used, setting of the printer’s network or computer, installation of the driver, and making the print
queue are performed automatically.
Setting Up Standard TCP/IP Ports - Windows
Set up the Standard TCP/IP port on the print server, and create the print queue for network printing.
1. Open the devices and printers screen.
Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel > Devices and Printers .
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers.
Windows 7/Windows Server 2008 R2
Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
Windows Vista/Windows Server 2008
Click start > Control Panel > Hardware and Sound > Printers.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click start > Control Panel > Printers and Other Hardware > Printers and Faxes.
2. Add a printer.
Windows 10/Windows 8.1/Windows 8/Windows Server 2016/Windows Server 2012 R2/Windows Server
2012
Click Add printer, and then select e printer that I want isn't listed.
Windows 7/Windows Server 2008 R2
Click Add printer.
Windows Vista/Windows Server 2008
Click Install Printer.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Install Printer, and then click Next.
3. Add a local printer.
Windows 10/Windows 8.1/Windows 8/Windows Server 2016/Windows Server 2012 R2/Windows Server
2012
Select Add a local printer or network printer with manual settings, and then click Next.
Windows 7/Windows Server 2008 R2/Windows Vista/Windows Server 2008
Click Add a local printer.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Select Local printer attached to this computer, and then click Next.
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4. Select Create a new port, select Standard TCP/IP Port as the Port Type, and then click Next.
For Windows XP/Windows Server 2003 R2/Windows Server 2003, click Next on the Add Standard TCP/IP
Printer Port Wizard screen.
5. Enter the printer's IP address or printer name in Host Name or IP Address or Printer Name or IP Address,
and then click Next.
Do not change Port name.
Click Continue when the User Account Control screen is displayed.
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For Windows XP/Windows Server 2003 R2/Windows Server 2003, click Done on the Standard TCP/IP
Printer Port screen.
Note:
If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if
printer's IP address has been changed by DHCP. You can conrm the printer name from the network status screen on
the printer's control panel or network status sheet.
6. Set the printer driver.
If the printer driver is already installed:
Select Manufacturer and Printers. Click Next.
If the printer driver is not installed:
Click Have Disc and then insert the soware disc supplied with the printer. Click Browse, and then select
the folder on the disc containing the printer driver. Make sure you select the correct folder. e location of
the folder may change depending on your operating system.
32 bit version of Windows: WINX86
64 bit version of Windows: WINX64
7. Follow the on-screen instructions.
For Windows XP/Windows Server 2003 R2/Windows Server 2003, setup is complete. For Windows Vista/
Windows Server 2008 and later, check the port conguration.
When using the printer under the server / client connection (printer sharing using the Windows server), make the
sharing settings hereaer.
Related Information
& “Sharing the Printer (Windows only)” on page 40
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Function Settings
39
Checking the Port Conguration - Windows
Check if the correct port is set for the print queue.
1. Open the devices and printers screen.
Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Control Panel > Devices and Printers .
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Desktop > Settings > Control Panel > Hardware and Sound or Hardware > Devices and Printers.
Windows 7/Windows Server 2008 R2
Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
Windows Vista/Windows Server 2008
Click start > Control Panel > Hardware and Sound > Printers.
2. Open the printer properties screen.
Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/
Windows Server 2012/Windows Server 2008 R2
Right-click the printer icon, and then click Printer properties.
Wind ows Vis ta
Right-click the printer icon, and then select Run as administrator > Properties.
Windows Server 2008
Right-click the printer icon, and then click Properties.
3. Click the Ports tab, select Standard TCP/IP Port, and then click
Congure
Port.
4. Check the port conguration.
For RAW
Check that Raw is selected in Protocol, and then click OK.
For LPR
Check that LPR is selected in Protocol. Enter "PASSTHRU" in Queue name from LPR Settings. Select LPR
Byte Counting Enabled, and then click OK.
Sharing the Printer (Windows only)
When using the printer under the server / client connection (printer sharing using the Windows server), set up the
printer sharing from the print server.
1. Select Control Panel > View devices and printers on the print server.
2. Right-click the printer icon (print queue) that you want to share with, and then select Printer Properties >
Sharing tab.
3.
Select Share this printer and then enter to Share name.
For Windows Server 2012, click Change Sharing Options and then congure the settings.
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40
Installing Additional Drivers (Windows only)
If the Windows versions for a server and clients are dierent, it is recommended to install additional drivers to the
print server.
1. Select Control Panel > View devices and printers on the print server.
2. Right-click the printer icon that you want to share with the clients, and then click Printer Properties >
Sharing tab.
3. Click Additional Drivers.
For Windows Server 2012, click Change Sharing Options and then
congure
the settings.
4. Select versions of Windows for clients, and then click OK.
5. Select the information le for the printer driver (*.inf) and then install the driver.
Related Information
& “Using the Shared Printer – Windows” on page 41
Using the Shared Printer – Windows
e administrator needs to inform the clients of the computer name assigned to the print server and how to add it
to their computers. If the additional driver(s) have not been congured yet, inform the clients how to use Devices
and Printers to add the shared printer.
If additional driver(s) have already been congured on the print server, follow these steps:
1. Select the name assigned to the print server in Windows Explorer.
2. Double-click the printer that you want to use.
Related Information
& “Sharing the Printer (Windows only)” on page 40
& “Installing Additional Drivers (Windows only)” on page 41
Printer Driver Settings for Peer to Peer Connection
For peer to peer connection (direct printing), the printer driver must be installed on each client computer.
Related Information
& “Setting the Printer Driver” on page 41
Setting the Printer Driver
For small organizations, we recommend installing the printer driver on each client computer. Use the installer on
Epson website or on the soware disc.
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41
Note:
When the printer is used from many client computers, by using EpsonNet SetupManager and delivering the driver as a
package, install operation time can be reduced dramatically.
1. Run the installer.
Running from the website
Access the following website, and then enter the product name. Go to Setup, download the soware, and
then run it.
http://epson.sn
Running from the
soware
disc (only for the models that come with a
soware
disc and users with
computers with disc drives.)
Insert the soware disc into the computer.
2.
Select the connection method for the printer, and then click Next.
Note:
If Select
Soware
Installation is displayed, select Change or re-set the connection method and then click Next.
3. Follow the on-screen instructions.
Related Information
& “EpsonNet SetupManager” on page 116
Using Scan Functions
You can use the scan functions from the computer or by using the printer's control panel.
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42
Scanning From a Computer
Install the soware and check that the network scan service is enabled to scan via a network from the computer.
Related Information
& “Soware to be installed” on page 43
& “Conrming that Network Scan is Enabled” on page 43
Software to be installed
EPSON Scan 2
is is a scanner driver. If you use the device from a computer, install the driver on each client computer.
If EpsonNet SetupManager is used, the printer driver is also distributed as a package.
Related Information
& “EpsonNet SetupManager” on page 116
Conrming that Network Scan is Enabled
You can set the network scan service when you scan from a client computer over the network.
e
default setting is
enabled.
1. Access Web Cong and select the Scan/Copy tab > Network Scan.
2. Make sure that Enable scanning of EPSON Scan is selected.
If it is selected, this task is completed. Close Web Cong.
If it is cleared, select it and go to next step.
3. Click Next.
4. Click OK.
e network is re-connected, and then the settings are enabled.
Related Information
& “Accessing Web Cong” on page 36
Scanning using the control panel
e scan to folder function and the scan to mail function using the printer’s control panel, as well as the transfer of
scan results to mail, folders, etc. are performed by executing a job from the computer.
Related Information
& “Settings of Servers and Folders” on page 44
Administrator's Guide
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Settings of Servers and Folders
Name Settings Location Requirement
Scan to Network Folder
(SMB)
Create and set up sharing of
the save folder
A computer that has a save
folder location
The administrative user
account to the computer
that creates save folders.
Destination for Scan to
Network Folder (SMB)
Contacts of the device User name and password
to log on to the
computer that has the
save folder, and the
privilege to update the
save folder.
Scan to Network Folder
(FTP)
Setup for FTP server log on Contacts of the device Logon information for
the FTP server and the
privilege to update the
save folder.
Scan to Email Setup for email server Device Setup information for
email server
Scan to Cloud Printer registration to Epson
Connect
Device Internet connection
environment
Contact registration to Epson
Connect
Epson Connect service User and printer
registration to Epson
Connect
Related Information
& “Conguring a Mail Server” on page 30
& “Using Epson Connect Service” on page 73
Using Fax Functions
Enable to use the printer's fax functions.
Setting Receive Mode
Depending on your situation, set up Receive Mode.
1. Access Web Cong and select the Fax tab > Receive Settings > Basic.
2. Select how to receive on Receive Mode.
Auto: Recommended for heavy fax users.
e
printer automatically receives a fax
aer
the number of rings
you specied.
Manual: Recommended for users who do not fax oen, or who want to receive a fax aer answering calls
with the connected telephone. When receiving a fax, pick up the handset, and then operate the printer.
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44
c
Important:
If you do not connect a telephone to the printer, select Auto mode.
Note:
If you enable the Remote Receivefunction, you can start receiving a fax just by using the connected telephone.
3. Click OK.
Related Information
& “Accessing Web Cong” on page 36
& “Making Basic Fax Settings Using the Fax Setting Wizard” on page 28
& “Receiving Faxes Using a Connected Telephone (Remote Receive)” on page 45
Settings for the Answering Machine
You need to make the following settings to use an answering machine.
1. Access Web Cong and then select the Fax tab > Receive Settings > Basic.
2. Select Auto for Receive Mode.
3. Set the Rings to Answer setting of the printer to a higher number than the number of rings for the answering
machine.
If the Rings to Answer setting of the printer is set to a lower number than the number of rings for the
answering machine, the answering machine cannot receive voice calls to record voice messages. See the guides
that came with the answering machine for its settings. is item is not displayed except for the machine that
supports an answering machine.
4. Click OK.
Related Information
& “Accessing Web Cong” on page 36
Receiving Faxes Using a Connected Telephone (Remote Receive)
By using the Remote Receive function, you can start receiving faxes just by using the phone. e Remote Receive
function is available for telephones that support tone dialing.
1. Access Web Cong and select the Fax tab > Receive Settings > Basic.
2. Select On for Remote Receive.
3. Enter a two digit code (0 to 9, *, and # can be entered) in the Start Code
eld.
Start Code is a code that is entered on a connected telephone in order to start receiving faxes.
4.
Click OK.
Administrator's Guide
Function Settings
45
Related Information
& “Accessing Web Cong” on page 36
Dealing with Received Faxes
You can deal with a received fax as follows.
Print
Save to Inbox
Save to Computer
Save to Memory Device
Forward
Note:
If you select all features above, received documents are saved and transferred to each destination and you can receive a
notication
email when the process has
nished.
You cannot select only Print and Save to Inbox.
Related Information
&
“Setting the Mail
Notication
Aer
Receiving a Fax” on page 46
&
“Making Print Settings for Receiving Faxes” on page 47
&
“Setting to Save Received Faxes in the Inbox” on page 47
&
“Setting PC-FAX Reception” on page 47
& “Saving Settings for External Memory” on page 48
& Forwarding Settings for Faxes” on page 49
Setting the Mail Notication After Receiving a Fax
When the process of receiving a fax has
nished,
an email
notication
can be sent.
e notication address must be registered in the contacts in advance.
e mail server must be congured to use this function.
1. Access Web Cong and select the Fax tab > Receive Settings > Fax Output.
2.
Select items that you want to be notied about by email when the fax dealing has nished for Email
Notications.
3. Click Select from Contacts for Recipient.
4. Select the notication address.
5. Click Select to set the destination.
6. Click OK.
Related Information
& “Accessing Web Cong” on page 36
Administrator's Guide
Function Settings
46
& “Conguring a Mail Server” on page 30
Making Print Settings for Receiving Faxes
1.
Access Web Cong and select the Fax tab > Receive Settings > Fax Output.
2. Select Printing.
3. Make the settings for Print Settings as necessary.
4. Click OK.
Related Information
& “Accessing Web
Cong
” on page 36
Setting to Save Received Faxes in the Inbox
1. Access Web Cong and select the Fax tab > Receive Settings > Fax Output.
2. Select Save to Inbox.
3. Click OK.
4. Select Receive Settings > Inbox.
When the box password has been set, enter the password to open the setting screen.
5. Select the option to use when the inbox is full.
Reject incoming faxes: e printer does not answer incoming fax calls.
Receive and print faxes: e printer prints all received documents that cannot be saved in the Inbox.
6. When protecting the settings by password, select Change Password, and then set up the box password.
7. Click OK.
Related Information
& “Accessing Web Cong” on page 36
Setting PC-FAX Reception
To use PC-FAX reception, install the printer driver and FAX Utility on the computer. When you use the installer
for setting up the printer, they are installed at the same time. In case you have to install individually, use the
soware disc or download them from Epson website.
Convert the received Fax to a PDF
le,
and save it to the connected computer. It can be printed at the same time.
Administrator's Guide
Function Settings
47
c
Important:
Set the printer's received mode to Auto.
Before saving faxes on the computer, they are saved in the printer's memory. Leave the destination computer on
because the printer's memory is limited, and send and receive may not be available. e amount of temporary
saved data is displayed on the fax mode icon.
1. Run FAX Utility on the computer connected to the printer.
2. Open the FAX Utility settings screen.
Wi n d o w s
Select Fax Settings for Printer > Received Fax Output Settings.
Mac OS
Click Fax Receive Monitor, select your printer, and then click Receive Settings.
3.
Click Save faxes on this computer and specify the destination folder to save.
4. Make other settings as necessary, and send the settings to the printer.
Note:
For an explanation on the setting items and a detailed procedure, see the help for FAX Utility.
5. Tap Settings on the printer's control panel.
6.
Tap General Settings > Fax Settings > Receive Settings.
7.
Tap Save/Forward Settings > Unconditional Save/Forward.
8. Current settings are displayed. Conrm the settings are set to save to the computer (Save to Computer).
9. When you want to save data to the computer and print automatically at the same time, tap Save to Computer
> Yes an d Print .
Note:
To quit saving data to the computer, select No for Save to Computer on the printer's control panel. On Web
Cong
select the Fax tab > Receive Settings > Fax Output, clear Save to Computer, and then click OK.
Saving Settings for External Memory
1. Access Web
Cong
and select the Fax tab > Receive Settings > Fax Output.
2. Select Save to Memory Device.
3. Click OK.
Related Information
& “Accessing Web
Cong
” on page 36
Administrator's Guide
Function Settings
48
Forwarding Settings for Faxes
e forwarding destination must have been previously registered in the contacts.
1. Access Web Cong and select the Fax tab > Receive Settings > Fax Output.
2.
Select Forward.
3. Click Select from Contacts on Where to Forward.
4. Select the forwarding destination.
You ca n se t up t o v e.
5. Click Select.
6. Set up the handling method for when forwarding fails for Options When Forwarding Failed.
7. Enter the subject for emails with attached faxes on Email Subject to Forward.
Enter 50 characters or less in ASCII (0x20-0x7E). If you do not specify this, leave it blank.
8. Click OK.
Related Information
& “Accessing Web Cong” on page 36
Descriptions of the Fax Settings Menu
You ca n
congure
detailed settings for the fax function in the Fax tab using Web
Cong
.
Related Information
& “Accessing Web Cong” on page 36
Send Settings
Basic
Item Description
PC to FAX Function You can specify whether to transmit using fax from computer.
Auto Rotation If a document is set to portrait orientation on A4 size paper in the ADF or scanner glass, it will
usually be sent as an A3 size document. If you enable the setting, the document is rotated and sent
as A4 size.
Batch Send Multiple documents with the same destination can be sent automatically. You can send up to ve
documents (total of 100 pages). It reduces the number of transmissions and saves on transmission
costs.
Save Failure Data A document whose transmission failed is saved to the memory.
Auto Redial Count Select the number of redials while talking or when an error occurs.
Administrator's Guide
Function Settings
49
Item Description
Auto Redial Interval Select the time for the next redial.
Fax Header Setup for fax header and your phone number. Setup content here displays the header of document
transmission. The fax header can have up to 40 characters in Unicode (UTF-8). If you do not specify
this, leave it blank.
Others You can add a fax header to be displayed in the header of the transmitted document. The fax
header entered here can be selected at fax transmission. You can enter up to 40 characters in
Unicode (UTF-8) and register up to 20 destinations.
Your Phone Number Setup for your phone number. Setup content here displays the header of document transmission.
Enter within 30 characters or less using 0-9 + or space. If you do not specify this, leave it blank.
Send Stored Document Box
Select the menu to switch to the editing screen of the send box. When the password is set to the send box, and the
administrator password is not congured, switch to the password entry screen. When the administrator password
is set, switch to the editing screen regardless of the password setting of the send box.
Item Description
Change Password Select whether to change the password of the box.
Box Password Set the password of the box. Enter within 20 characters or less in ASCII (0x20-0x7E). If you do not
specify this, leave it blank.
Conrm Password Enter the password to conrm.
Polling Send Box
Item Description
Change Password Select whether to change the password of the box.
Box Password Set the password of the box. Enter the within 20 characters or less in ASCII (0x20-0x7E). If you do
not specify this, leave it blank.
Conrm Password Enter the password to conrm.
Auto Delete After
Polling Send
Select whether to delete the transmitted document after polling.
Notify Send Result Select whether to send email notications after polling.
Recipient Set up the destination for email notications.
Board Box (Top screen)
Item Description
Number Index number of the box.
Name Name of the box.
Administrator's Guide
Function Settings
50
Item Description
Edit
Select the box and click Edit to switch to the editing screen.
When the password is set to the send box, and the administrator password is not congured,
switch to the password entry screen. When the administrator password is set, switch to the editing
screen regardless of the password setting of the send box.
Board Box (Editing screen)
Item Description
Number Index number of the box.
Name Enter the name of the box. Enter within 30 characters or less in Unicode (UTF-8) without control
characters. If you do not specify this, leave it blank. Double-bytes character and single-byte
characters are both counted as one character.
Change Password Select whether to change the password of the box.
Box Password Set the password of the box. Enter within 20 characters or less in ASCII (0x20-0x7E). If you do not
specify this, leave it blank.
Conrm Password Enter the password to conrm.
Subaddress(SEP) Set the sub address of the box. Enter within 20 characters or less using 0-9, *, # or spaces. If you do
not specify this, leave it blank.
Password(PWD) Set the password for the sub address. Enter up within 20 characters or less using 0-9, *, # or spaces.
If you do not specify this, leave it blank.
Auto Delete After
Polling Send
Select whether to delete the transmitted document after polling.
Notify Send Result Select whether to send email notications after polling.
Recipient Set up the destination for email notications.
Receive Settings
Basic
Item Description
Receive Mode Select the receiving mode. The setting item is dierent depending on your region or country.
DRD If you subscribe to the DRD service that your phone company supplies, you can select the ringer
pattern for fax reception. DRD (Distinctive Ring Service) is a service that multiple phone numbers
are able to use with a phone line, and many phone companies provide this service. (the service
name is
dierent
depending on the company). A ring pattern is given for each phone number. You
can use one for voice calls, and another for fax calls. On and O are displayed as DRD settings
depending on your region.
Rings to Answer Select the number of rings to receive a fax after the phone rings. The setting item is dierent
depending on your region or country.
Remote Receive When you answer a call that is a fax using an external phone, enter the start code to start fax
reception using the phone.
Set whether or not to use remote reception.
Administrator's Guide
Function Settings
51
Item Description
Start Code
Set the start code of Remote Receive. Enter two characters using 0-9, *, #.
Fax Output
Item Description
Fax Output Set how to process the received documents. When you select multiple methods,
the same document is saved to each destination, and the same document is
transferred to the destination.
You cannot specify only Print and Save to Inbox.
Printing Printing received documents.
Save to Inbox You can store a maximum of 100 received documents in the printer's inbox. When
you set this, received documents are not printed automatically. You can check on
the printer's control panel, and then print out only the necessary documents.
Save to
Computer
Convert received documents to PDF format, and save to the computer that is
connected to the printer. Saving and printing are available at the same time.
You can set in this using FAX Utility. Install FAX Utility on the computer in advance.
Save to Memory
Device
Convert received documents to PDF format, and then save them to an external
memory device that is connected to the printer. Saving and printing are available
at the same time.
Forward Received documents are transferred to another fax machine, converted to PDF
format, and then transferred to the folder or email address in the network.
Transferred documents will be deleted. You need to register the contacts in
advance. Also, if the destination you specify is an email address, you need to
congure a mail server.
Print Settings Print setup for printing received documents.
Administrator's Guide
Function Settings
52
Item Description
Auto Reduction When the size of a received document is larger than the size of the paper loaded
in the printer, it shrinks to
t
the paper size, and then prints. Depending on the
document, it may be unable to shrink. When disabled, multiple pages are printed
without reduction, and a second page might be blank.
Auto Rotation When A5, B5, A4, and Letter size landscape-oriented documents are received, it
rotates automatically to print on a suitable paper size.
Overlap When
Split
For split printing, set whether to overlap the printings. When enabled, enter the
amount of overlap from 1-15.
Delete Print Data
After Split
For split printing, set whether to delete the top edge or the bottom edge of the
image. When enabled, enter the amount of deletion from 1-30.
Add Reception
Information
Select whether to print reception information on the header of the received fax.
Collation Stack Printing from the last page of a received document, then sorting it into the correct
page order. This might not be applied when the memory for receiving documents
is low.
2-Sided Select whether to use 2-Sided printing for received documents.
Binding(Copy) Select the binding direction when printing 2-Sided.
Print Start Timing Select the settings for when to start printing received documents.
Print Suspend
Time
Save this time (in the specied time zone) in the memory of the received
document without printing it. It will automatically print at the restart time. You
can take advantage of noise prevention at night as well as prevention of
condential information leaks during your absence.
Time to Stop Set the time to stop printing received documents.
Time to Restart Set the time start printing received documents.
Quiet Mode Set the quiet mode to enable or disable.
Forward Settings Congure settings for transferring received documents.
Where to
Forward
Click Select from Contacts, then select the destination for transferring received
documents. You can select up to 5 destinations.
Options When
Forwarding
Failed
Select this operation when transferring a received document has failed.
Email Subject to
Forward
Enter the subject of the email in ASCII within 50 characters or less when the
transfer destination of received documents is email. If you do not specify this,
leave it blank.
Email Notications Set whether to notify by email when the process for a received document is
complete.
Administrator's Guide
Function Settings
53
Item Description
Receive Notify when you receive a fax.
Printing Notify when you nish printing a received fax.
Save to Memory
Device
Notify when you nish storing a received fax on an external memory device.
Forward Notify when you nish transferring a received fax.
Recipient
Set the destination of the process completion email. Click Select from Contacts
to select from contacts.
Conditions Output Settings (Top screen)
Item Description
Number Index number of the box.
Name Name of the box.
Edit
Select the box and click Edit to switch to the editing screen.
Delete Delete the selected box.
Conditions Output Settings (Editing screen)
Item Description
Enable this Conditions Output
Settings.
Enable the conditional box that has been set.
Number Index number of the conditional output.
Name Enter the name of the box. Enter within 30 characters or less in Unicode (UTF-8)
without control characters If you do not specify this, leave it blank. Double-bytes
character and single-byte characters are both counted as one character.
Condition(s) Set the conditions for distributing received documents.
Administrator's Guide
Function Settings
54
Item Description
Number Set the senders phone number as a condition. Select the condition to match, and
then enter the phone number.
Enter within 20 characters or less using 0-9, +, *, #, or space for the phone number.
If you do not specify this, leave it blank.
Subaddress(SUB)
Set the sub address as a condition. When you select Equals, enter the sub address
to match.
Enter within 20 characters or less using 0-9, *, #, or space for the sub address. If
you do not specify this, leave it blank.
Password(SID)
Set the password of the sub address as a condition. When you select Equals, enter
the password to match.
Enter within 20 characters or less using 0-9, *, #, or space for the password. If you
do not specify this, leave it blank.
Receiving Time Set to specify the time that the condition applies. Overtime setting is the same as
disabling the condition setting, and conditional output does not apply.
Start Time Set the start time that the condition applies.
End Time Set the end time that the condition applies.
Fax Output Set the processing method for when the situation matches the conditions.
Printing Select to print for when received documents match the conditions.
Save to Fax Box Select to store in the inbox or condential box for when received documents
match the conditions.
Select the name of the Inbox and Personal Box from the pull-down menu.
Save to Memory
Device
Select to store to an external memory device for when received documents match
the conditions.
Forward
Select to transfer for when received documents match the conditions. Click Select
from Contacts to select the transfer destination from the contacts.
Options When
Forwarding
Failed
Select this operation when conditional processing has failed.
Email Notications Set whether to notify by email when completing the conditional output.
Receive Notify when you store received documents in the inbox or condential box.
Printing Notify when you nish printing a received fax.
Save to Memory
Device
Notify when you nish storing a received fax on an external memory device.
Forward Notify when you nish transferring a received fax.
Recipient
Set the destination of the process completion email. Click Select from Contacts
to select from contacts.
Report Settings Set the report for conditional output.
Transmission
Report
Select a condition to output from the conditional output result report.
Administrator's Guide
Function Settings
55
Fax Block Settings
Item Description
Rejection Fax Set a rejection of the incoming faxes from the other partys number.
Rejection
Number List
If the other partys phone number is in the rejection number list, set whether to
reject the incoming faxes.
Fax Header Blank
Blocked
If the other partys phone number is blocked, set whether to reject the incoming
faxes.
Unregistered
Contacts
If the other partys phone number is not in the contacts, set whether to reject the
incoming faxes.
Rejection Number List Register the other party's phone number to reject incoming faxes and calls. You
can register up to 30 destinations.
Enter within 20 characters or less using 0-9, *, #, or space for the other party's
phone number, and then click Add.
To delete registered phone number(s), select them, and then click Delete.
Click OK on the page to add the registered phone number.
Inbox
Select the menu to switch to the editing screen of the inbox. When the password is set to the inbox, and the
administrator password is not congured, switch to the password entry screen. When the administrator password
is set, switch to the editing screen regardless of the password setting of the inbox.
Item Description
Change Password Select whether to change the password of the box.
Box Password Set the password of the box. Enter within 20 characters or less in ASCII (0x20-0x7E).If you do not
specify this, leave it blank.
Conrm Password Enter the password to conrm.
Operation Fax Data
Full
Set the operation when the inbox memory is full.
Personal Box (Editing screen)
Select the menu to switch to the editing screen of the inbox. When the password is set to the inbox, and the
administrator password is not congured, switch to the password entry screen. When the administrator password
is set, switch to the editing screen regardless of the password setting of the inbox.
Item Description
Number Index number of the box.
Name Enter the name of the box. Enter within 30 characters or less in Unicode (UTF-8) without control
characters. If you do not specify this, leave it blank. Double-bytes character and single-byte
characters are both counted as one character.
Change Password Select whether to change the password of the box.
Box Password Set the password of the box. Enter within 20 characters or less in ASCII (0x20-0x7E). If you do not
specify this, leave it blank.
Administrator's Guide
Function Settings
56
Item Description
Conrm Password Enter the password to conrm.
Report Settings
Item Description
Forwarding Report Set whether to print the report on transferring of the received document.
Backup Error Report Set whether to print the report in case automatic backup after fax transmission fails.
Fax Log Auto Print
Set whether to print the fax log automatically. Select On(Every 30) to print a log every time 30 fax
jobs are completed. Select On(Time) to print the log at a specied time. However, if the number of
fax jobs exceeds 30, the log is printed before the specied time.
If you select On(Time), it will also set the time to be printed.
Attach Image to
Report
Prints a Last Transmission Report with an image of the rst page of the sent document. Select
On(Large Image) to print the upper part of the page without reducing. Select On(Small Image) to
print the entire page reducing it to t onto the report.
Report Format Set the display format of the fax log report and transmission result report. If the display format is
Detail, error codes will be displayed.
Output Method Select the output destination of the report.
Where to Forward
(When the report
output destination is
[Forward])
Select the destination when the output destination of the report is set to Forward. Click Select
from Contacts to select a destination from the contacts.
Line Settings
Item Description
Line Type Select the line type to which you have connected the printer. When using the printer in an
environment that uses extensions and requires an external access code, such as 0 and 9, to get an
outside line, select PBX and register the access code. Once you have registered the access code,
enter # (hashtag) instead of the access code when sending a fax to an outside fax number. For an
environment that uses a DSL modem or terminal adapter, setting to PBX is also recommended.
Access Code
Set whether or not to use the access code. Register when PBX is used and when the access code is
required for outside access.
If enabled, enter within four characters or less using 0-9, *, or # when accessing. If you do not
specify this, leave it blank.
Dial Mode
Select the type of phone system to which you have connected the printer. When set to Pulse, you
can temporarily switch the dialing mode from pulse to tone by pressing
("T" is entered) while
entering numbers on the fax top screen.
This setting may not be displayed depending on your region or country.
Fax Speed Set the fax transmission speed. When communication errors occur often or when using an IP
telephone in an environment, Slow(9,600bps) is recommended.
Administrator's Guide
Function Settings
57
Item Description
ECM Automatically corrects errors in the fax transmission (Error Correction Mode), which are mainly
caused by telephone line noise. If this is disabled, you cannot send or receive documents in color.
Dial Tone Detection Detects a dial tone before starting to dial. If the printer is connected to a PBX (Private Branch
Exchange) or IP telephone, you cannot dial the number. In this situation, change the Line Type
setting to PBX. If this does not work, disable this feature. However, disabling this feature may drop
the rst digit of a fax number and send the fax to the wrong number.
Security Settings
Item Description
Direct Dialing
Restrictions
Enable this to disable the manual entry of recipient's fax numbers allowing the operator to select
recipients only from the contacts list or sent history. Select Enter Twice to require the operator to
enter the fax number again when the number was manually entered.
Conrm Address List Displays a recipient conrmation screen before starting the transmission.
Backup Data Auto
Clear
To prepare for an unexpected power o due to an electricity failure or an incorrect operation, the
printer temporarily stores backup copies of sent and received documents in its memory. Enable this
option to automatically erase the backups when sending or receiving a document completes
successfully and the backups become unnecessary.
Using PC-FAX Function
When FAX Utility is installed on the client computer connected by network or USB cable, sending and receiving
faxes is enabled.
Set up the following.
1. Access the Web
Cong
and select the Fax tab > Send Settings > Basic.
2. Select Use for PC to FAX Function.
3. Click OK.
Related Information
&
“Accessing Web
Cong
” on page 36
Using Contacts
Destination Setting Features
You can use the printer's contacts list or the LDAP server to choose the destination for the scan and fax features.
Administrator's Guide
Function Settings
58
Note:
e available features may vary by model. For more details, see the printer's documentation.
You can switch between your printer's contacts list and the LDAP using the printers control panel.
To use email features, you need to congure a mail server.
Related Information
&
Conguring
Contacts” on page 59
&
“Cooperation between the LDAP Server and Users” on page 63
& “Conguring a Mail Server” on page 30
Conguring Contacts
e
Contacts list can include the following types of destinations:
Fax: Destination for fax
Email: Destination for email
Network Folder (SMB)/FTP: Destination for scan data and fax forwarding data
Contacts Conguration Comparison
ere are three tools for conguring the printer's contacts: Web Cong, EpsonNet Cong, and the printer’s control
panel.
e
dierences
between three tools are listed in the table below. Using EpsonNet
Cong
will open Web
Cong
, and you can then
congure
using Web
Cong
.
Features Web Cong Printers control panel
Registering a destination ✓✓
Editing a destination ✓✓
Adding a group ✓✓
Editing a group ✓✓
Deleting a destination or groups ✓✓
Deleting all destinations
Copying destinations or groups
Importing a le
Exporting to a le
Assigning destinations to frequent use ✓✓
Sorting destinations assigned to
frequent use
Note:
You can also congure the fax destination using the FAX Utility.
Administrator's Guide
Function Settings
59
Registering a Destination to Contacts
1. Access Web Cong and select the Scan/Copy or Fax tab > Contacts.
2. Select the number that you want to register, and then click Edit.
3. Enter Name and Index Word.
4. Select the destination type as the Type option.
Note:
You cannot change the Ty pe option
aer
registration is complete. If you want to change the type, delete the destination
and then register again.
5. Enter a value for each item, and then click Apply.
Related Information
& “Accessing Web Cong” on page 36
& “Destination Setting Items” on page 60
& “Backing Up the Contacts” on page 68
Destination Setting Items
Administrator's Guide
Function Settings
60
Items Settings and Explanation
Common Settings
Name Enter a name displayed in the contacts in 30 characters or less in Unicode (UTF-8).
If you do not specify this, leave it blank.
Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not
specify this, leave it blank.
Type Select the type of the address that you want to register.
Assign to Frequent Use Select to set the registered address as a frequently used address.
When setting as a frequently used address, it is displayed on the top screen of fax
and scan, and you can specify the destination without displaying the contacts.
Fax
Fax Number Enter between 1 and 64 characters using 0-9 - * # and space.
Fax Speed Select a communication speed for a destination.
Subaddress (SUB/SEP) Set the sub address of the box. Enter within 20 characters or less using 0-9, *, # or
spaces. If you do not specify this, leave it blank.
Password (SID/PWD) Set the password for the sub address. Enter within 20 characters or less using 0-9,
*, # or spaces. If you do not specify this, leave it blank.
Email
Email Address Enter between 1 and 255 characters using A-Z a-z 0-9 ! # $ % & ' * + - . / = ? ^ _ { | }
~ @.
Network Folder (SMB)
Save to \\“Folder path
Enter the location where the target folder is located between 1 and 253 characters
in Unicode (UTF-8), omitting "\\".
User Name Enter a user name to access a network folder in 30 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F).
Password Enter a password to access a network folder in 20 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F).
FTP
Save to Enter the server name between 1 and 253 characters in ASCII (0x20-0x7E),
omitting "ftp://".
User Name Enter a user name to access an FTP server in 30 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F). If the server
allows anonymous connections, enter a user name such as Anonymous and FTP. If
you do not specify this, leave it blank.
Password Enter a password to access to an FTP server within 20 characters or less in Unicode
(UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F). If you do not
specify this, leave it blank.
Connection Mode Select the connection mode from the menu. If a rewall is set between the printer
and the FTP server, select Passive Mode.
Port Number Enter the FTP server port number between 1 and 65535.
Administrator's Guide
Function Settings
61
Related Information
& “Registering a Destination to Contacts” on page 60
Registering Destinations as a Group
If the destination type is set to Fax or Email, you can register the destinations as a group.
1.
Access Web Cong and select the Scan/Copy or Fax tab > Contacts.
2. Select the number that you want to register, and then click Edit.
3. Select a group from Type.
4. Click Select for Contact(s) for Group.
e available destinations are displayed.
5. Select the destination that you want to register to the group, and then click Select.
6. Enter a Name and Index Word.
7. Select whether or not you assign the registered group to the frequently used group.
Note:
Destinations can be registered to multiple groups.
Administrator's Guide
Function Settings
62
8. Click Apply.
Related Information
& “Accessing Web Cong” on page 36
& “Backing Up the Contacts” on page 68
Cooperation between the LDAP Server and Users
When cooperating with the LDAP server, you can search and specify the destination for email or fax from the
contacts on the LDAP server.
Related Information
& “Conguring the LDAP Server” on page 63
Conguring the LDAP Server
1. Access the Web Cong and select the Network tab > LDAP Server > Basic.
2. Enter a value for each item.
3.
Select OK.
e settings you have selected are displayed.
Related Information
& “Accessing Web Cong” on page 36
& “LDAP Server Setting Items” on page 64
Administrator's Guide
Function Settings
63
LDAP Server Setting Items
Items Settings and Explanation
Use LDAP Server
Select Use or Do Not Use.
LDAP Server Address Enter the address of the LDAP server. Enter between 1 and 255 characters of
either IPv4, IPv6, or FQDN format. For the FQDN format, you can use alphanumeric
characters in ASCII (0x20-0x7E) and "- " except for the beginning and end of the
address.
LDAP server Port Number Enter the LDAP server port number between 1 and 65535.
Secure Connection Select the encryption method for connecting to the LDAP server.
Certicate Validation Specify whether to validate the certicate when connecting to the LDAP server.
Search Timeout (sec) Set the length of time for searching before timeout occurs between 5 and 300.
Authentication Method Select one of the methods.
If you select Kerberos Authentication, select LDAP Server > Kerberos Settings
to make settings for Kerberos.
Kerberos Realm to be Used
If you select Kerberos Authentication for Authentication Method, select the
Kerberos realm that you want to use.
Administrator's Guide
Function Settings
64
Items Settings and Explanation
User Name Enter the user name for the LDAP server in 128 characters or less in Unicode
(UTF-8). You cannot use control characters, such as 0x00-0x1F and 0X7F. This
setting is not used when Anonymous Authentication is selected as the
Authentication Method. If you do not specify this, leave it blank.
Password Enter the password for the LDAP server authentication in 128 characters or less in
Unicode (UTF-8). You cannot use control characters, such as 0x00-0x1F and 0X7F.
This setting is not used when Anonymous Authentication is selected as the
Authentication Method. If you do not specify this, leave it blank.
Related Information
& “Conguring the LDAP Server” on page 63
& “Kerberos Settings” on page 65
Kerberos Settings
If you select Kerberos Authentication for Authentication Method of LDAP Server > Basic, make the following
Kerberos settings from the Network tab > Kerberos Settings. You can make up to 10 settings for the Kerberos
settings.
Items Settings and Explanation
Realm (Domain) Enter the realm of the Kerberos authentication in 255 characters or less in ASCII
(0x20-0x7E). If you do not specify this, leave it blank.
KDC Address Enter the address of the Kerberos authentication server. Enter 255 characters or
less in either IPv4, IPv6 or FQDN format. If you do not specify this, leave it blank.
Port Number (Kerberos) Enter the Kerberos server port number between 1 and 65535.
Conguring the LDAP Server Search Settings
1. Access Web Cong and select the Network tab > LDAP Server > Search Settings.
2. Enter a value for each item.
3. Click OK to display the setting result.
e settings you have selected are displayed.
Related Information
& “Accessing Web Cong” on page 36
& “LDAP Server Search Setting Items” on page 66
Administrator's Guide
Function Settings
65
LDAP Server Search Setting Items
Items Settings and Explanation
Search Base (Distinguished Name) If you want to search an arbitrary domain, specify the domain name of the LDAP
server. Enter between 0 and 128 characters in Unicode (UTF-8). If you do not
search for arbitrary attribute, leave this blank.
Example for the local server directory: dc=server,dc=local
Number of search entries Specify the number of search entries between 5 and 500. The specied number of
the search entries is saved and displayed temporarily. Even if the number of the
search entries is over the specied number and an error message appears, the
search can be completed.
User name Attribute Specify the attribute name to display when searching for user names. Enter
between 1 and 255 characters in Unicode (UTF-8). The
rst
character should be a-z
or A-Z.
Example: cn, uid
User name Display Attribute Specify the attribute name to display as the user name. Enter between 0 and 255
characters in Unicode (UTF-8). The
rst
character should be a-z or A-Z.
Example: cn, sn
Fax Number Attribute Specify the attribute name to display when searching for fax numbers. Enter a
combination of between 1 and 255 characters using A-Z, a-z, 0-9, and -. The
rst
character should be a-z or A-Z.
Example: facsimileTelephoneNumber
Administrator's Guide
Function Settings
66
Items Settings and Explanation
Email Address Attribute Specify the attribute name to display when searching for email addresses. Enter a
combination of between 1 and 255 characters using A-Z, a-z, 0-9, and -. The
rst
character should be a-z or A-Z.
Example: mail
Arbitrary Attribute 1 - Arbitrary
Attribute 4
You can specify other arbitrary attributes to search for. Enter between 0 and 255
characters in Unicode (UTF-8). The
rst
character should be a-z or A-Z. If you do
not want to search for arbitrary attributes, leave this blank.
Example: o, ou
Related Information
& “Conguring the LDAP Server Search Settings” on page 65
Checking the LDAP Server Connection
1.
Access Web Cong and select the Network tab > LDAP Server > Connection Test.
2.
Select Start.
e connection test is started. Aer the test, the check report is displayed.
Related Information
& “Accessing Web Cong” on page 36
& “LDAP Server Connection Test References” on page 67
LDAP Server Connection Test References
Messages Explanation
Connection test was successful. This message appears when the connection with the server is successful.
Connection test failed.
Check the settings.
This message appears for the following reasons:
The LDAP server address or the port number is incorrect.
A timeout has occurred.
Do Not Use is selected as the Use LDAP Server.
If Kerberos Authentication is selected as the Authentication Method,
settings such as Realm (Domain), KDC Address and Port Number (Kerberos)
are incorrect.
Connection test failed.
Check the date and time on your
product or server.
This message appears when the connection fails because the time settings for the
printer and the LDAP server are mismatched.
Authentication failed.
Check the settings.
This message appears for the following reasons:
User Name and/or Password is incorrect.
If Kerberos Authentication is selected as the Authentication Method, the
time/date may not be
congured.
Administrator's Guide
Function Settings
67
Messages Explanation
Cannot access the printer until
processing is complete.
This message appears when the printer is busy.
Related Information
& “Checking the LDAP Server Connection” on page 67
Backing Up the Contacts
By exporting the contacts on Web Cong, you can copy them to the other printers.
Exporting the Contacts
1. Access Web Cong, and then select the Device Management tab > Export and Import Setting Value >
Export.
2. Select Contacts.
3. Enter a password to encrypt the exported le.
You need the password to import the le. Leave this blank if you do not want to encrypt the le.
4. Click Export.
Related Information
& “Accessing Web
Cong
” on page 36
Importing the Contacts
1. Access Web Cong, and then select the Device Management > Export and Import Setting Value > Import.
2.
Select the exported le, and then enter the encrypted password.
3. Click Next.
4. Select Contacts, and then click Next.
5. Click OK.
e settings are applied to the printer.
Related Information
& “Accessing Web Cong” on page 36
Administrator's Guide
Function Settings
68
Making System Settings
Setting the Control Panel
Setup for the printer's control panel. You can set up as follows.
1. Access Web Cong and select the Device Management tab > Control Panel.
2. Set up the following items as necessary.
Language
Select the displayed language on the control panel.
Panel Lock
If you select ON, the administrator password is required when you perform an operation that requires the
administrator's authority. If the administrator password is not set, panel lock is disabled.
3. Click OK.
Related Information
& “Accessing Web Cong” on page 36
Power Saving Settings During Inactivity
Make the power saving setting for the printer's period of inactivity. Set the time depending on your usage
environment.
Note:
You can also make the power saving settings on the printer's control panel.
1. Access Web Cong and select the Device Management tab > Power Saving.
2. Enter the time for the Sleep Timer to switch to power saving mode when inactivity occurs.
You can set up to 240 minutes by the minute.
3. Select the turning o time for the Power O Timer. If you use the fax function, set to None.
4.
Click OK.
Related Information
& “Accessing Web Cong” on page 36
Setting the Sound
Make the sound settings when operating the control panel, printing, faxing and so on.
1. Access Web Cong and select the Device Management tab > Sound.
Administrator's Guide
Function Settings
69
2. Set up the following items as necessary.
Normal Mode
Set the sound when the printer is set to Normal Mode.
Quiet Mode
Set the sound when the printer is set to Quiet Mode.
is is enabled when the one of the following items is enabled.
Printer's control panel:
Settings > General Settings > Printer Settings > Quiet Mode
Settings > General Settings > Fax Settings > Receive Settings > Print Settings > Quiet Mode
Web
Cong
:
Fax tab > Receive Settings > Fax Output > Quiet Mode
3. Click OK.
Related Information
& “Accessing Web Cong” on page 36
Synchronizing the Date and Time with Time Server
If you use a CA certicate, you can prevent trouble with the time.
1.
Access Web Cong and select the Device Management tab > Date and Time > Time Ser ver.
2. Select Use for Use Time Server.
3. Enter the time server address for Time Server Address.
You can use IPv4, IPv6 or FQDN format. Enter 252 characters or less. If you do not specify this, leave it blank.
4. Enter Update Interval (min).
You can set up to 10,800 minutes by the minute.
5. Click OK.
Note:
You can
conrm
the connection status with the time server on Time S er v e r St a tu s.
Related Information
& “Accessing Web Cong” on page 36
Setting the Default Value for Scanning and Copying (User Default
Settings)
You can set the default value for the functions.
You can set the following functions.
Administrator's Guide
Function Settings
70
Scan to Network Folder/FTP
Scan to Email
Scan to Memory Device
Scan to Cloud
Copy
Fax
1. Access Web
Cong
and select the functions for which you want to set the default value for the Scan/Copy tab
> User Default Settings.
Select the Fax tab > User Default Settings to set the default value for fax.
2. Set each item.
3. Click OK.
If the combination of the value is invalid, a valid value that is automatically modied is displayed. Conrm the
modied
value and click OK again.
Related Information
& “Accessing Web Cong” on page 36
Registering Settings Used Frequently to Preset
You can save settings such as scanning, copying, and the faxing function as presets. Register it aer nishing the
settings for each function.
You can set up the following functions.
Scan to Network Folder/FTP
Scan to Email
Scan to Memory Device
Scan to Cloud
Scan to Computer
Copy
Fax
1. Access Web Cong and select Scan/Copy or Fax tab > Presets.
2.
Select the registered number and click Edit.
3. Select Type for the preset you want to set.
Note:
Aer
registering, Ty pe cannot be changed. If you want to change Ty pe
aer
registering, delete the preset and then re-
register.
4.
Click Next.
Administrator's Guide
Function Settings
71
5. Set up each item.
Enter a Name between 1 and 30 characters in Unicode (UTF-8).
6. Click OK.
If the combination of the value is invalid, a valid value that is automatically modied is displayed. Conrm the
modied value and click OK again.
Related Information
&
“Accessing Web
Cong
” on page 36
Using MS Network
You ca n sp e ci f y w h et h er or no t to enable MS network sharing.
When this is enabled, you can send the scanned result and received fax to the folder shared by the workgroup.
1. Access Web Cong and select the Network tab > MS Network.
2. Select Use
Microso
network sharing.
3. Enter the name of the workgroup that the printer belongs to in Workgroup Name within 15 characters or less
in ASCII.
4. Click Next.
5. Conrm the settings, and then click OK.
Related Information
& “Accessing Web Cong” on page 36
Print Settings
Paper Source Settings
Set the size and type of paper to be loaded in each paper source.
Error Settings
Set for which device errors to display.
Paper Size Notice
Set whether to display an error on the control panel when the paper size of the specied paper source is
dierent from the paper size of the print data.
Paper Type Notice
Set whether to display an error on the control panel when the paper type of the specied paper source is
dierent from the paper type of the print data.
Auto Error Solver
Set whether to automatically cancel the error if there is no operation on the control panel for 5 seconds
aer
displaying the error.
Administrator's Guide
Function Settings
72
Universal Print Settings
Make settings to print from external devices via the printer driver.
Using Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
e features available on the Internet are as follows.
Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver
✓✓✓✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Administrator's Guide
Function Settings
73
Product Security Settings
is chapter explains the security settings of the device.
Introduction of Product Security Features
is section introduces the security function of the Epson Devices.
Feature name Feature type What to set What to prevent
Setup for the
administrator
password
Locks the system settings,
such as connection setup for
network or USB, detail setup
for fax reception/transmission
or transferring, and the user
default settings.
An administrator sets a
password to the device.
Conguration or update are
available anywhere from Web
Cong, the control panel,
Epson Device Admin, and
EpsonNet
Cong
.
Prevent from illegally reading
and changing the
information stored in the
device such as ID, password,
network settings, and
contacts. Also, reduce a wide
range of security risks such as
leakage of information for the
network environment or
security policy.
Setup for access
control
Limits the functions that can
be used on devices, such as
print, scan, copy, and fax for
each user. If you log on with a
user account registered in
advance, you are allowed to
use certain functions.
Register any user account,
and then select the function
you want to allow, such as
copy and scan.
You can register up to 10 user
accounts.
The risk of leakage and
unauthorized viewing of data
can be reduced by
minimizing the numbers of
functions in accordance with
the business content and the
role of the user. In addition,
after logging on from the
control panel, you will be
logged o automatically if
there is no activity for a
certain period of time.
Setup for external
interface
Controls the interface, such as
USB port and NFC port, that
connects to the device.
Enable or disable the USB
port for connecting external
devices such as USB memory,
NFC, and USB connection
with the computer.
USB port control: Reduces
the possibility of data
being taken through
unauthorized scanning of
condential documents.
NFC: Prevents illegal
printing using NFC.
USB connection of
computer: Prevents
unauthorized use of the
device by prohibiting
printing or scanning
without going through
the network.
Control of protocol Controls the protocols and
services to be used for
communication between
devices and computers, and it
enables and disables features,
such as print, scan, and PC-
FAX transmission.
A protocol or service that is
applied to features allowed or
prohibited separately.
Reducing security risks that
may occur through
unintended use by
preventing users from using
unncessary functions.
Administrator's Guide
Product Security Settings
74
Feature name Feature type What to set What to prevent
SSL/TLS
communications
The communication content
is encrypted with SSL/TLS
communications when
accessing to the Epson server
on the Internet from the
device, such as
communicating to the
computer via web browser,
using Epson Connect, and
updating rmware.
Obtain a CA-signed
certicate,
and then import it
to the printer.
Clearing an identication of
the device by the CA-signed
certication prevents
impersonation and
unauthorized access. In
addition, communication
contents of SSL/TLS are
protected, and it prevents the
leakage of contents for
printing data and setup
information.
Related Information
& “About Web Cong” on page 35
& EpsonNet Config” on page 115
& Epson Device Admin” on page 115
& “Conguring the Administrator Password” on page 75
& “Restricting Available Features” on page 79
& “Setting the Restriction for the External Interface” on page 81
& Controlling Using Protocols” on page 82
& “SSL/TLS Communication with the Printer” on page 85
Conguring the Administrator Password
When you set the administrator password, users other than the administrators will not be able to change the
settings for the system administration. You can set and change the administrator password using either Web
Cong
, the printer's control panel, or
soware
(Epson Device Admin or EpsonNet
Cong
). When using the
soware, see the documentation for each soware.
Related Information
&
Conguring
the Administrator Password from the Control Panel” on page 75
&
Conguring
the Administrator Password Using Web
Cong
” on page 76
&
“EpsonNet Config” on page 115
&
“Epson Device Admin” on page 115
Conguring the Administrator Password from the Control Panel
You can set the administrator password from the printer's control panel.
1. Select Settings on the printer's control panel.
2. Select General Settings > System Administration > Security Settings.
3. Select Admin Settings.
Administrator's Guide
Product Security Settings
75
4. Select Admin Password > Register.
5. Enter the new password.
6.
Enter the password again.
7. Close the conrmation screen.
e
administrator settings screen is displayed.
8. Select On for Lock Setting, and then close the conrmation screen.
e administrator password will be required when you operate the locked menu item.
Note:
When you have entered the administrator password to unlock and operate menu items, you have logged in as an
administrator.
If you set Settings > General Settings > Basic Settings > Operation Time Out to On, the printer will log you o aer a
period of inactivity on the control panel.
You can change or delete the administrator password when you select Change or Reset on the Admin Password screen
and enter the administrator password.
Conguring the Administrator Password Using Web Cong
You can set the administrator password usingWeb Cong.
1. Access Web Cong and select the Product Security tab > Change Administrator Password.
Administrator's Guide
Product Security Settings
76
2. Enter a password to New Password and Conrm New Password. Enter the user name, if necessary.
If you want to change the password to new one, enter a current password.
3. Select OK.
Note:
To set or change the locked menu items, click Administrator Login, and then enter the administrator password.
To delete the administrator password, click Product Security tab > Delete Administrator Password, and then enter
the administrator password.
Related Information
& “Accessing Web Cong” on page 36
Items to be Locked by Administrator Password
Administrators have setting and change privileges for all features on devices.
In addition, if an administrator password is set on a device, it locks and does not allow the item for network setting
to be changed and restricts user features relating to device management.
e following are the items that an administrator can control.
Administrator's Guide
Product Security Settings
77
Item Description
Maintenance
information
(Web Cong only)
Conrm information about the total pages for printing, paper size, color/black and white, pages
of printing for 2-sided and 1-sided, and printing pages for each language of the printer.
Maintenance contacts Registering and editing of a destination to the contacts.
User default setting The default setting of push scan and fax.
Access control Setup for the user or functions that allow use.
Printer setting Operation settings for error occurrence, etc.
Fax settings General fax settings for reception and transmission, output, and communication mode.
Wi-Fi, Ethernet
connection settings
Change the name of devices and the IP address, setup of the DNS server or proxy server, and
setting changes related to network connections.
User services setting Setup for controlling communication protocols or MS Network, Network scan, and Wi-Fi Direct
services.
Email server setting Setup of an email server that devices directly communicate with.
LDAP server setting Setup to use the contacts on the LDAP server as an email or fax destination.
Security setting Settings for network security, such as SSL/TLS communication.
Cloud service
connection setting
Connection setup for the Epson Connect service or another company's cloud service. And
updating a root certicate that is necessary for cloud service.
Firmware update Check and update the rmware of devices.
Time, timer setting Sleep transition time, auto power o, date/time, non-operation timer, other settings related to a
timer.
Default mode setting Setting of the control panel when the printer is turned on. You can set the features of the screen
to something like copy and fax, instead of the home screen.
Home setting Placement and background color setting of the home screen.
Default screen of status
conrmation
Setting of the status display of the print job or a printer that is displayed by tapping the Job/
Status of the control panel.
Scan setting Email server setting, destination conrmation before scan.
Favorite setting Settings for favorites, such as registering, deleting, and sorting.
Register/Delete the
contacts limit*
Omitting registration and deletion of contacts from the setting items that are locked by the
administrator password.
To omit from the target, select in order Settings > General Settings > System Administration
> Security Settings > Access to Register/Delete Contacts.
Log access setting* Setting for the display of detailed information about the job history, such as job log, fax recent
access, sent history of Scan to Email.
To omit from the target, select in order Settings > General Settings > System Administration
> Security Settings > Job log access.
Transmission of printer
information setting
Setting transmission information of the printing count.
Administrator's Guide
Product Security Settings
78
Item Description
Deletion of internal
memory
Setting deletion of data from the internal memory of the printer.
Delete all password
printing jobs
Setting deletion of all password printing jobs.
Restore to default
settings
Setting for the printer to be re-set to factory settings.
Administrator setting Setting of the administrator lock or administrator password.
* You can omit from the locked items.
Restricting Available Features
You can create up to 10 unique users and restrict available printer features for each user. Users have to log in with a
username and password using the printer's control panel. Users can log out manually or the printer will log them
out automatically aer a period of time.
If you want to restrict printing from the printer driver and the scanner driver, use the dedicated driver for the
printer.
If you use the printer from a Windows computer, you can assign the user name and password to the printer driver
and the scanner driver in advance. e printer will authenticate the user automatically when using the computer
and you will not need to enter a password each time. For more information on conguring the driver, see the
driver's help.
You cannot use this feature with Mac OS.
Conguring
Access Control
1. Access Web Cong and select the Product Security tab > Access Control Settings > Basic.
Administrator's Guide
Product Security Settings
79
2. Select the Enables Access Control box and click OK.
c
Important:
If you un-check the Allows printing and scanning without authentication information box, unauthenticated
jobs sent from the following sources will not be received:
e OS default driver
e PCL printer driver/ PostScript printer driver
Web services such as Epson Connect and Google Cloud Print
Smartphones and other mobile devices
3. Select the Product Security tab > Access Control Settings > User Settings.
4. Click Add, then enter a value for each item.
5.
Click Apply.
Note:
Delete is displayed when you edit a registered user. Click it to delete a user.
Related Information
&
“Accessing Web
Cong
” on page 36
& “User Features Setting Items” on page 81
Administrator's Guide
Product Security Settings
80
User Features Setting Items
Items Settings and Explanation
User Name Enter a display name on the list between 1 and 14 characters in ASCII (0x20-0x7E).
Password Enter between 0 and 20 characters in ASCII (0x20-0x7E). If you want to restore a
password to the default, leave the eld blank.
Select the check box to enable or
disable each function.
Checked functions are allowed for use.
Setting the Restriction for the External Interface
You can restrict the usage of the USB connection from the computer. Make the restriction settings to restrict
printing and scanning other than via network.
Note:
You can also make the restriction settings on the printer's control panel.
1. Access Web
Cong
and select the Product Security tab > External Interface.
2. Select Enable or Disable.
If you want to restrict it, select Disable.
Administrator's Guide
Product Security Settings
81
3. Click OK.
Related Information
& “Accessing Web Cong” on page 36
Controlling Using Protocols
You can print using a variety of pathways and protocols. If you are using a multi-function printer, you can use
network scanning and PC-FAX from an
unspecied
number of network computers. You can lower unintended
security risks by restricting printing from
specic
pathways or by controlling the available functions.
Controlling protocols
Congure the protocol settings.
1. Access Web Cong and then select the Network Security tab > Protocol.
2.
Congure each item.
3. Click Next.
4. Click OK.
e
settings are applied to the printer.
Protocols you can Enable or Disable
Protocol Description
Bonjour Settings You can specify whether to use Bonjour. Bonjour is used to search for devices, print (AirPrint),
and so on.
SLP Settings You can enable or disable the SLP function. SLP is used for push scanning and network
searching in EpsonNet
Cong
.
WSD Settings You can enable or disable the WSD function. When this is enabled, you can add WSD devices
or print and scan from the WSD port.
LLTD Settings You can enable or disable the LLTD function. When this is enabled, it is displayed on the
Windows network map.
LLMNR Settings You can enable or disable the LLMNR function. When this is enabled, you can use name
resolution without NetBIOS even if you cannot use DNS.
LPR Settings You can specify whether or not to allow LPR printing. When this is enabled, you can print from
the LPR port.
RAW(Port9100) Settings You can specify whether or not to allow printing from the RAW port (Port 9100). When this is
enabled, you can print from the RAW port (Port 9100).
IPP Settings You can specify whether or not to allow printing from IPP. When this is enabled, you can print
over the Internet (including AirPrint).
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82
Protocol Setting Items
Items Setting value and Description
Bonjour Settings
Use Bonjour Select this to search for or use devices through Bonjour. You
cannot use AirPrint if this is cleared.
Bonjour Name Displays the Bonjour name.
Bonjour Service Name Displays the Bonjour service name.
Location Displays the Bonjour location name.
Top Priority Protocol Select the top priority protocol for Bonjour print.
SLP Settings
Enable SLP Select this to enable the SLP function. This is used with the
Push Scan function and network searching in EpsonNet Con-
g
.
WSD Settings
Enable WSD Select this to enable adding devices using WSD, and print
and scan from the WSD port.
Printing Timeout (sec) Enter the communication timeout value for WSD printing
between 3 to 3,600 seconds.
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83
Items Setting value and Description
Scanning Timeout (sec) Enter the communication timeout value for WSD scanning
between 3 to 3,600 seconds.
Device Name Displays the WSD device name.
Location Displays the WSD location name.
LLTD Settings
Enable LLTD Select this to enable LLTD. The printer is displayed in the
Windows network map.
Device Name Displays the LLTD device name.
LLMNR Settings
Enable LLMNR Select this to enable LLMNR. You can use name resolution
without NetBIOS even if you cannot use DNS.
LPR Settings
Allow LPR Port Printing Select to allow printing from the LPR port.
Printing Timeout (sec) Enter the timeout value for LPR printing between 0 to 3,600
seconds. If you do not want to timeout, enter 0.
RAW(Port9100) Settings
Allow RAW(Port9100) Printing Select to allow printing from the RAW port (Port 9100).
Printing Timeout (sec) Enter the timeout value for RAW (Port 9100) printing be-
tween 0 to 3,600 seconds. If you do not want to timeout, en-
ter 0.
IPP Settings
Enable IPP Select to enable IPP communication. Only printers that sup-
port IPP are displayed. You cannot use AirPrint if this is disa-
bled.
Allow Non-secure Communication Select to allow the printer to communicate without any se-
curity measures (IPP).
Communication Timeout (sec) Enter the timeout value for IPP printing between 0 to 3,600
seconds.
URL(Network) Displays IPP URLs (http and https) when the printer is con-
nected by wired LAN or Wi-Fi. The URL is a combined value
of the printers IP address, Port number, and IPP printer
name.
URL(Wi-Fi Direct) Displays IPP URLs (http and https) when the printer is con-
nected by Wi-Fi Direct. The URL is a combined value of the
printers IP address, Port number, and IPP printer name.
Printer Name Displays the IPP printer name.
Location Displays the IPP location.
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Product Security Settings
84
SSL/TLS Communication with the Printer
When the server
certicate
is set using SSL/TLS (Secure Sockets Layer/Transport Layer Security) communication
to the printer, you can encrypt the communication path between computers. Do this if you want to prevent remote
and unauthorized access.
About Digital Certication
Certicate signed by a CA
A certicate signed by a CA (Certicate Authority) must be obtained from a certicate authority. You can
ensure secure communications by using a CA-signed certicate. You can use a CA-signed certicate for each
security feature.
CA certicate
A CA certicate indicates that a third party has veried the identity of a server. is is a key component in a
web-of-trust style of security. You need to obtain a CA certicate for server authentication from a CA that issues
it.
Self-signed certicate
Self-signed certicate is a certicate that the printer issues and signs itself. is certicate is unreliable and
cannot avoid spoong. If you use this certicate for an SSL/TLS certicate, a security alert may be displayed on
a browser. You can use this certicate only for an SSL/TLS communication.
Related Information
& “Obtaining and Importing a CA-signed Certicate” on page 85
& “Deleting a CA-signed Certicate” on page 89
& “Updating a Self-signed Certicate” on page 89
Obtaining and Importing a CA-signed
Certicate
Obtaining a CA-signed Certicate
To obtain a CA-signed certicate, create a CSR (Certicate Signing Request) and apply it to certicate authority.
You can create a CSR using Web Cong and a computer.
Follow the steps to create a CSR and obtain a CA-signed certicate using Web Cong. When creating a CSR using
Web Cong, a certicate is the PEM/DER format.
1. Access Web Cong, and then select the Network Security tab > SSL/TLS > Certicate.
2. Click Generate of CSR.
A CSR creating page is opened.
3. Enter a value for each item.
Note:
Available key length and abbreviations vary by a certicate authority. Create a request according to rules of each
certicate authority.
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85
4. Click OK.
A completion message is displayed.
5. Select the Network Security tab > SSL/TLS >
Certicate
.
6. Click one of the download buttons of CSR according to a specied format by each certicate authority to
download a CSR to a computer.
c
Important:
Do not generate a CSR again. If you do so, you may not be able to import an issued CA-signed
Certicate
.
7. Send the CSR to a certicate authority and obtain a CA-signed Certicate.
Follow the rules of each
certicate
authority on sending method and form.
8. Save the issued CA-signed
Certicate
to a computer connected to the printer.
Obtaining a CA-signed Certicate is complete when you save a certicate to a destination.
CSR Setting Items
Items Settings and Explanation
Key Length Select a key length for a CSR.
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86
Items Settings and Explanation
Common Name You can enter between 1 and 128 characters. If this is an IP address, it should be a
static IP address.
Example:
URL for accessing Web Cong: https://10.152.12.225
Common name: 10.152.12.225
Organization/ Organizational Unit/
Locality/ State/Province
You can enter between 0 and 64 characters in ASCII (0x20-0x7E). You can divide
distinguished names with commas.
Country Enter a country code in two-digit number specied by ISO-3166.
Related Information
&
“Updating a Self-signed
Certicate
” on page 89
Importing a CA-signed Certicate
c
Important:
Make sure that the printer’s date and time is set correctly.
If you obtain a
certicate
using a CSR created from Web
Cong
, you can import a
certicate
one time.
1. Access Web Cong and then select the Network Security tab > SSL/TLS > Certicate.
2. Click Import
A
certicate
importing page is opened.
3. Enter a value for each item.
Depending on where you create a CSR and the le format of the certicate, required settings may vary. Enter
values to required items according to the following.
A certicate of the PEM/DER format obtained from Web Cong
Private Key: Do not congure because the printer contains a private key.
Password: Do not congure.
CA Certicate 1/CA Certicate 2: Optional
A certicate of the PEM/DER format obtained from a computer
Private Key: You need to set.
Password: Do not congure.
CA Certicate 1/CA Certicate 2: Optional
A certicate of the PKCS#12 format obtained from a computer
Private Key: Do not congure.
Password: Optional
CA Certicate 1/CA Certicate 2: Do not congure.
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4. Click OK.
A completion message is displayed.
Note:
Click Conrm to verify the certicate information.
Related Information
& “Accessing Web Cong” on page 36
& “CA-signed Certicate Importing Setting Items” on page 88
CA-signed Certicate Importing Setting Items
Items Settings and Explanation
Server Certicate or Client Certicate Select a certicate’s format.
Private Key If you obtain a certicate of the PEM/DER format by using a CSR created from a
computer, specify a private key le that is match a certicate.
Password Enter a password to encrypt a private key.
CA Certicate 1
If your certicate’s format is Certicate (PEM/DER), import a certicate of a
certicate authority that issues a server certicate. Specify a le if you need.
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88
Items Settings and Explanation
CA Certicate 2
If your certicate’s format is Certicate (PEM/DER), import a certicate of a
certicate authority that issues CA Certicate 1. Specify a le if you need.
Related Information
& Importing a CA-signed Certicate” on page 87
Deleting a CA-signed Certicate
You ca n de le te a n i mp o rt e d
certicate
when the
certicate
has expired or when an encrypted connection is no
longer necessary.
c
Important:
If you obtain a certicate using a CSR created from Web Cong, you cannot import a deleted certicate again. In
this case, create a CSR and obtain a certicate again.
1. Access Web Cong, and then select the Network Security tab > SSL/TLS > Certicate.
2.
Click Delete.
3. Conrm that you want to delete the certicate in the message displayed.
Updating a Self-signed
Certicate
If the printer supports the HTTPS server feature, you can update a self-signed certicate. When accessing Web
Cong
using a self-signed
certicate,
a warning message appears.
Use a self-signed certicate temporarily until you obtain and import a CA-signed certicate.
1. Access Web
Cong
and select the Network Security tab > SSL/TLS >
Certicate
.
2. Click Update.
3. Enter Common Name.
Enter an IP address, or an identier such as an FQDN name for the printer. You can enter between 1 and 128
characters.
Note:
You can separate distinguished name (CN) with commas.
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89
4. Specify a validity period for the certicate.
5. Click Next.
A conrmation message is displayed.
6. Click OK.
e printer is updated.
Note:
Click Conrm to verify the certicate information.
Related Information
& “Accessing Web Cong” on page 36
Congure CA Certicate
You can import, display, delete a CA Certicate.
Related Information
& “Accessing Web Cong” on page 36
& “CSR Setting Items” on page 86
& Importing a CA-signed Certicate” on page 87
Administrator's Guide
Product Security Settings
90
Importing a CA Certicate
1. Access Web Cong and then select the Network Security tab > CA Certicate.
2. Click Import.
3. Specify the CA
Certicate
you want to import.
4. Click OK.
When importing is complete, you are returned to the CA Certicate screen, and the imported CA Certicate is
displayed.
Deleting a CA Certicate
You can delete the imported CA Certicate.
1. Access Web Cong and then select the Network Security tab > CA Certicate.
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91
2. Click Delete next to the CA Certicate that you want to delete.
3. Conrm that you want to delete the certicate in the message displayed.
Related Information
&
“Accessing Web
Cong
” on page 36
Administrator's Guide
Product Security Settings
92
Operation and Management Settings
is chapter explains the items related to the daily operations and management of the device.
Conrm
Information of a Device
You can check the following information of the operating device from Status by using Web
Cong
.
Product Status
Check the language, status, cloud service, product number, MAC address, etc.
Network Status
Check the information of the network connection status, IP address, DNS server, etc.
Maintenance
Check the
rst
day of printings, ink replacement count, printed pages, printing count for each language,
scanning count, etc.
Hardware Status
Check the status of each scanner and fax feature.
Job History
Check the job log for a print job, reception job, and transmission job.
Panel Snapshot
Display a screen image snapshot that is displayed on the control panel of the device.
Related Information
& “Accessing Web Cong” on page 36
Managing Devices (Epson Device Admin)
You can manage and operate many devices using Epson Device Admin. Epson Device Admin allows you to
manage devices located on a dierent network. e following outlines the main management features.
For more information about functions and using the soware, see the documentation or help of Epson Device
Admin.
Discovering devices
You can discovering devices on the network, and then register them to a list. If Epson devices such as printers
and scanners are connected to the same network segment as the administrator's computer, you can nd them
even if they have not been assigned an IP address.
You can also discover devices that are connected to computers on the network by USB cables. You need to
install the Epson Device USB Agent on the computer.
Setting devices
You can make a template containing setting items such as the network interface and the paper source, and apply
it to other devices as shared settings. When it is connected to the network, you can assign an IP address on a
device that has not been assigned an IP address.
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Operation and Management Settings
93
Monitoring devices
You can regularly acquire the status and detailed information for devices on the network. You can also monitor
devices that are connected to computers on the network by USB cables and devices from other companies that
have been registered to the device list. To monitor devices connected by USB cables, you need to install the
Epson Device USB Agent.
Managing alerts
You can monitor alerts about the status of devices and consumables.
e
system automatically sends
notication emails to the administrator based on set conditions.
Managing reports
You can create regular reports as the system accumulates data on device usage and consumables. You can then
save these created reports and send them by email.
Related Information
& Epson Device Admin” on page 115
Updating Firmware
Updating the Printer's Firmware using the Control Panel
If the printer is connected to the Internet, you can update the printer's rmware using the control panel. You can
also set the printer to regularly check for rmware updates and notify you if any are available.
c
Important:
Do not turn
o
or unplug the printer until the update is complete; otherwise, the printer may malfunction.
1. Select Settings on the home screen.
2. Select General Settings >System Administration > Firmware Update.
Note:
Select
Notication
> On to set the printer to regularly check for available
rmware
updates.
3. Select Update.
4. Select Start Checking.
e
printer starts searching for available updates.
5. If a message is displayed on the LCD screen informing you that a rmware update is available, follow the on-
screen instructions to start the update.
c
Important:
If the
rmware
update is not completed or is unsuccessful, the printer does not start up normally and
"Recovery Mode" is displayed on the LCD screen the next time the printer is turned on. In this situation, you
need to update the rmware again using a computer. Connect the printer to the computer with a USB cable.
While "Recovery Mode" is displayed on the printer, you cannot update the
rmware
over a network
connection. On the computer, access your local Epson website, and then download the latest printer
rmware. See the instructions on the website for the next steps.
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Operation and Management Settings
94
Updating Firmware Using Web Cong
Updates rmware using Web Cong. e device must be connected to the Internet.
1. Access Web Cong and select the Device Management tab > Firmware Update.
2. Click Start.
e
rmware
conrmation
starts, and the
rmware
information is displayed if the updated
rmware
exists.
3. Click Start, and follow the on-screen instructions.
Note:
You can also update the rmware using Epson Device Admin. You can visually conrm the rmware information on the
device list. It is useful when you want to update multiple devices' rmware. See the Epson Device Admin guide or help for
more details.
Related Information
& “Accessing Web Cong” on page 36
& Epson Device Admin” on page 115
Updating Firmware by Using Epson Firmware Updater
You can download the device's rmware from Epson website on the computer, and then connect the device and the
computer by USB cable to update the rmware. If you cannot update over the network, try this method.
1.
Access Epson website and download the rmware.
2. Connect the computer that contains the downloaded
rmware
to the device by USB cable.
3. Double-click the downloaded .exe le.
Epson Firmware Updater starts.
4. Follow the on-screen instructions.
Backing Up the Settings
By exporting the setting items on Web Cong, you can copy the items to the other printers.
Export the settings
Export each setting for the printer.
1. Access Web Cong, and then select the Device Management tab > Export and Import Setting Value >
Export.
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95
2. Select the settings that you want to export.
Select the settings you want to export. If you select the parent category, subcategories are also selected.
However, subcategories that cause errors by duplicating within the same network (such as IP addresses and so
on) cannot be selected.
3. Enter a password to encrypt the exported le.
You need the password to import the le. Leave this blank if you do not want to encrypt the le.
4. Click Export.
c
Important:
If you want to export the printer’s network settings such as the device name and IPv6 address, select Enable to
select the individual settings of device and select more items. Only use the selected values for the replacement
printer.
Related Information
& “Accessing Web Cong” on page 36
Import the settings
Import the exported Web Cong le to the printer.
c
Important:
When importing values that include individual information such as a printer name or IP address, make sure the
same IP address does not exist on the same network. If the IP address overlaps, the printer does not reect the value.
1. Access Web Cong, and then select the Device Management tab > Export and Import Setting Value >
Import.
2. Select the exported
le,
and then enter the encrypted password.
3. Click Next.
4.
Select the settings that you want to import, and then click Next.
5. Click OK.
e settings are applied to the printer.
Related Information
& “Accessing Web
Cong
” on page 36
Administrator's Guide
Operation and Management Settings
96
Solving Problems
Tips for Solving Problems
You can nd more information in the following manuals.
User's Guide
Provides instructions on using the printer, replacing ink supply unit, maintenance, and solving problems.
Epson Connect website
https://www.epsonconnect.com/
Provides information on Epson Connect features and solving problems.
Checking the Log for Server and Network Device
If trouble occurred in the network connection, you may be able to identify the cause by checking the log for the
mail server or the LDAP server or the status by using the system log for the network device, such as a router, or
commands.
Initializing the Network Settings
Disabling Wi-Fi from Web Cong
To use Web
Cong
, printers and devices must have an IP address and be connected to the same network.
1. Check the printer's IP address.
You can check this from the Network Status screen on the printer's control panel, a connection report, or the
[IP Address] column of a network status sheet.
2.
Enter the printer's IP address into a browser to run Web Cong.
3. Select the Network tab > Wi - F i , and then select Disable Wi-Fi.
4.
Check the message, and then select OK.
Disconnecting Wi-Fi Direct (Simple AP) from Web Cong
To use Web Cong, printers and devices must have an IP address and be connected to the same network.
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97
1. Check the printer's IP address.
You can check this from the network status screen on the printer's control panel, a connection report, or the
[IP Address] column of a network status sheet.
2. Enter the printer's IP address into a browser to run Web
Cong
.
3. Select the Network tab > Wi - Fi Di r e c t .
4. Select Disable for Wi - Fi D i r e c t .
5. Click Next
6. Check the message, and then select OK.
Disabling Wi-Fi from the Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Tap
on the home screen.
2. Select Router.
e network status is displayed.
3. Tap Change Settings.
4. Select Others > Disable Wi-Fi.
5. Check the message, and then start setup.
6. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
7. Close the network connection settings screen.
Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control
Panel
Note:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi
Direct (Simple AP) connection are disconnected. If you want to disconnect a specic device, disconnect from the device
instead of the printer.
1.
Tap
on the home screen.
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98
2. Select Wi - Fi D i re c t .
e Wi-Fi Direct information is displayed.
3. Tap Change Settings.
4. Select Disable Wi-Fi Direct.
5. Check the message, and then start setting.
6. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
7. Close the network connection settings screen.
Restoring the Network Settings from the Control Panel
You can restore all network settings to their defaults.
1. Select Settings on the home screen.
2. Select General Settings >System Administration >Restore Default Settings > Network Settings.
3. Check the message, and then select Ye s .
4. When a completion message is displayed, close the screen.
e screen automatically closes aer a specic length of time.
Checking the Communication between Devices and
Computers
Checking the Connection Using a Ping Command - Windows
You can use a Ping command to make sure the computer is connected to the printer. Follow the steps below to
check the connection using a Ping command.
1.
Check the printer's IP address for the connection that you want to check.
You can check this from the Network Status screen on the printer's control panel, a connection report, or the
IP Address column of a network status sheet.
2. Display the computer's command prompt screen.
Windows 10/Windows Server 2016
Right-click the start button or press and hold it, and then select Command Prompt.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Display the application screen, and then select Command Prompt.
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99
Windows 7/Windows Server 2008 R2/Windows Vista/Windows Server 2008 or earlier
Click the start button, select All Programs or Programs > Accessories > Command Prompt.
3. Enter ‘ping xxx.xxx.xxx.xxx', and then press the Enter key.
Enter the printer's IP address for xxx.xxx.xxx.xxx.
4. Check the communication status.
If the printer and the computer are communicating, the following message is displayed.
If the printer and the computer are not communicating, the following message is displayed.
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100
Checking the Connection Using a Ping Command - Mac OS
You can use a Ping command to make sure the computer is connected to the printer. Follow the steps below to
check the connection using a Ping command.
1. Check the printer's IP address for the connection that you want to check.
You can check this from the Network Status screen on the printer's control panel, a connection report, or the
IP Address column of a network status sheet.
2. Run Network Utility.
Enter "Network Utility" in Spotlight.
3. Click the Ping tab, enter the IP address that you checked in step 1, and then click Ping.
4. Check the communication status.
If the printer and the computer are communicating, the following message is displayed.
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101
If the printer and the computer are not communicating, the following message is displayed.
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1. Load papers.
2. Select Settings on the home screen.
3. Select General Settings > Network Settings > Connection Check.
e connection check starts.
4. Select Print Check Report.
5. Print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
6. Close the screen.
Related Information
& Messages and Solutions on the Network Connection Report” on page 103
Administrator's Guide
Solving Problems
102
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
E-1
Message:
Conrm
that the network cable is connected and network devices such as hub, router, or access point are turned
on.
Solutions:
Make sure the Ethernet cable is securely connected to your printer and to your hub or other network device.
Make sure your hub or other network device is turned on.
Administrator's Guide
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103
E-2, E-3, E-7
Message:
No wireless network names (SSID) found.
Conrm
that the router/access point is turned on and the wireless
network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found. Conrm that the wireless network name (SSID) of the PC you wish to
connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point. Conrm security key/
password. Contact your network administrator for assistance.
Solutions:
Make sure your access point is turned on.
Conrm
that your computer or device is connected correctly to the access point.
Turn o the access point. Wait for about 10 seconds, and then turn it on.
Place the printer closer to your access point and remove any obstacles between them.
If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
If you are using push button setup to establish a network connection, make sure your access point supports
WPS. You cannot use push button setup if your access point does not support WPS.
Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
Makes sure you know your SSID and password before connecting to the access point. If you are using an access
point with its default settings, the SSID and password are located on a label on the access point. If you do not
know your SSID and password, contact the person who set up the access point, or see the documentation
provided with the access point.
If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the soware from the following website.
http://epson.sn > Setup
Another smart device was added to the network using push button setup.
e Wi-Fi network was set up using any method other than push button setup.
E-5
Message:
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Conrm security mode. Contact
your network administrator for assistance.
Solutions:
Make sure the access point's security type is set to one of the following. If it is not, change the security type on the
access point, and then reset the printer's network settings.
WEP-64 bit (40 bit)
Administrator's Guide
Solving Problems
104
WEP-128 bit (104 bit)
WPA PSK (TKIP/AES)
*
WPA2 PSK (TKIP/AES)
*
WPA (TKIP/AES)
WPA2 (TKIP/AES)
* WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Message:
MAC address of your printer may be ltered. Check whether your router/access point has restrictions such as
MAC address ltering. See the documentation of the router/access point or contact your network administrator for
assistance.
Solutions:
Check if MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is not
ltered. See the documentation provided with the access point for details. You can check the printer's MAC
address from the Network Status part on the network connection report.
If your access point is using shared authentication with WEP security, make sure the authentication key and
index are correct.
E-8
Message:
Incorrect IP address is assigned to the printer. Conrm IP address setup of the network device (hub, router, or
access point). Contact your network administrator for assistance.
Solutions:
Enable DHCP on the access point if the printers Obtain IP Address setting is set to Auto.
If the printers Obtain IP Address setting is set to Manual, the IP address you manually set is invalid due to out
of range (for example: 0.0.0.0). Set a valid IP address from the printer’s control panel or by using Web Cong.
E-9
Message:
Conrm
the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is
available. Contact your network administrator for assistance.
Solutions:
Check the following.
Devices are turned on.
Administrator's Guide
Solving Problems
105
You can access the Internet and other computers or network devices on the same network from the devices you
want to connect to the printer.
If still does not connect your printer and network devices
aer
conrming
the above, turn
o
the access point.
Wait for about 10 seconds, and then turn it on. en reset your network settings by downloading and running the
installer from the following website.
http://epson.sn > Setup
E-10
Message:
Conrm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available.
Contact your network administrator for assistance.
Solutions:
Check the following.
Other devices on the network are turned on.
Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's
Obtain IP Address to Manual.
Reset the network address if they are incorrect. You can check the IP address, subnet mask, and default gateway
from the Network Status part on the network connection report.
If DHCP is enabled, change the printers Obtain IP Address setting to Auto. If you want to set the IP address
manually, check the printer's IP address from the Network Status part on the network connection report, and then
select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
If still does not connect your printer and network devices, turn
o
the access point. Wait for about 10 seconds, and
then turn it on.
E-11
Message:
Setup is incomplete.
Conrm
default gateway setup. Connection using the EpsonNet Setup is available. Contact
your network administrator for assistance.
Solutions:
Check the following.
e default gateway address is correct if you set the printer's TCP/IP Setup setting to Manual.
e device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status part
on the network connection report.
Administrator's Guide
Solving Problems
106
E-12
Message:
Conrm
the following -Entered security key/password is correct -Index of the security key/password is set to the
rst number -IP address, subnet mask, or default gateway setup is correct Contact your network administrator for
assistance.
Solutions:
Check the following.
Other devices on the network are turned on.
e network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
e
network addresses for other devices (subnet mask and default gateway) are the same.
e IP address does not conict with other devices.
If still does not connect your printer and network devices aer conrming the above, try the following.
Turn o the access point. Wait for about 10 seconds, and then turn it on.
Make network settings again using the installer. You can run it from the following website.
http://epson.sn > Setup
You can register several passwords on an access point that uses WEP security type. If several passwords are
registered, check if the
rst
registered password is set on the printer.
E-13
Message:
Conrm the following -Entered security key/password is correct -Index of the security key/password is set to the
rst
number -Connection and network setup of the PC or other device is correct Contact your network
administrator for assistance.
Solutions:
Check the following.
Network devices such as an access point, hub, and router are turned on.
e TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network
may dier from the network for other devices.)
If it still does not work aer checking the above, try the following.
Tu rn
o
the access point. Wait for about 10 seconds, and then turn it on.
Make network settings on the computer that is on the same network as the printer using the installer. You can
run it from the following website.
http://epson.sn > Setup
You can register several passwords on an access point that uses the WEP security type. If several passwords are
registered, check if the rst registered password is set on the printer.
Administrator's Guide
Solving Problems
107
Message on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router
o
and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the access point and removing any
obstacles between them, turn
o
the access point. Wait for about 10 seconds,
and then turn it on. If it still does not connect, see the documentation
supplied with the access point.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
You can simultaneously connect up to four computers and smart devices in
Wi-Fi Direct (Simple AP) connection. To add another computer or smart
device, disconnect one of the connected devices rst.
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1. Load papers.
2.
Select Settings on the home screen.
3. Select General Settings > Network Settings > Network Status.
4. Select Print Status Sheet.
5. Check the message, and then print the network status sheet.
6. Close the screen.
e screen automatically closes aer a specic length of time.
Problems Using Network Software
Cannot Access Web
Cong
Is the IP address of the printer properly
congured?
Congure the IP address using EpsonNet Cong or the printer’s control panel. You can conrm the current setting
information with a network status sheet or from the printer’s control panel.
Does your browser support the bulk encryptions for the Encryption Strength for SSL/TLS?
e bulk encryptions for the Encryption Strength for SSL/TLS are as follows. Web Cong can only be accessed in a
browser supporting the following bulk encryptions. Check your browser's encryption support.
80bit: AES256/AES128/3DES
Administrator's Guide
Solving Problems
108
112bit: AES256/AES128/3DES
128bit: AES256/AES128
192bit: AES256
256bit: AES256
The message "Out of date" appears when accessing Web
Cong
using SSL communication (https).
If the certicate is out of date, obtain the certicate again. If the message appears before its expiration date, make
sure that the printer's date is congured correctly.
The message "The name of the security certicate does not match···" appears when accessing Web
Cong using SSL communication (https).
e printer's IP address entered for Common Name for creating a self-signed certicate or CSR does not match
with the address entered into the browser. Obtain and import a certicate again or change the printer name.
The printer is being accessed via a proxy server.
If you are using a proxy server with your printer, you need to congure your browser's proxy settings.
Wi n d o w s :
Select Control Panel > Network and Internet > Internet Options > Connections > LAN settings > Proxy
server, and then congure not to use the proxy server for local addresses.
Mac OS:
Select System Preferences > Network > Advanced > Proxies, and then register the local address for Bypass
proxy settings for these Hosts & Domains.
Example:
192.168.1.*: Local address 192.168.1.XXX, subnet mask 255.255.255.0
192.168.*.*: Local address 192.168.XXX.XXX, subnet mask 255.255.0.0
Related Information
& “Accessing Web Cong” on page 36
& “Assigning the IP Address” on page 18
& “Assigning an IP Address Using EpsonNet Cong” on page 116
Model name and/or IP address are not displayed on EpsonNet
Cong
Did you select Block, Cancel, or Shut down when a Windows security screen or a rewall screen was
displayed?
If you select Block, Cancel, or Shut down, the IP address and model name will not display on EpsonNet Cong or
EpsonNet Setup.
To correct this, register EpsonNet
Cong
as an exception using Windows
rewall
and commercial security
soware.
If you use an antivirus or security program, close it and then try to use EpsonNet
Cong
.
Administrator's Guide
Solving Problems
109
Is the communication error timeout setting too short?
Run EpsonNet Cong and select To o ls > Options > Ti me o ut , and then increase the length of time for the
Communication Error setting. Note that doing so can cause EpsonNet Cong to run more slowly.
Related Information
& “Running EpsonNet
Cong
- Windows” on page 116
& “Running EpsonNet
Cong
- Mac OS” on page 116
Problems Using Cloud Services
Cannot Use Cloud Services That Could Previously Be Used
Is the following message displayed on the printer's control panel?
To use cloud services, update the root certicate from the Epson Web Cong utility.
If this message is displayed, access Web Cong, select the Network Security tab > Root Certicate Update, and
then click Start to update.
Related Information
& “Accessing Web Cong” on page 36
Problems Using Network Security Features
Cannot Create the Secure IPP Printing Port
Is the correct certicate specied as the server certicate for SSL/TLS communication?
If the
specied
certicate
is not correct, creating a port may fail. Make sure you are using the correct
certicate.
Is a CA certicate imported to the computer accessing the printer?
If a CA
certicate
is not imported to the computer, creating a port may fail. Make sure a CA
certicate
is imported.
Related Information
& “SSL/TLS Communication with the Printer” on page 85
Administrator's Guide
Solving Problems
110
Problems on Using a Digital Certicate
Cannot Import a CA-signed Certicate
Does the CA-signed
certicate
and the information on the CSR match?
If the CA-signed certicate and CSR do not have the same information, the CSR cannot be imported. Check the
following:
Are you trying to import the certicate to a device that does not have the same information?
Check the information of the CSR and then import the certicate to a device that has the same information.
Did you overwrite the CSR saved into the printer aer sending the CSR to a certicate authority?
Obtain the CA-signed certicate again with the CSR.
Is the CA-signed
certicate
more than 5KB?
You cannot import a CA-signed certicate that is more than 5KB.
Is the password for importing the
certicate
correct?
If you forget the password, you cannot import the certicate.
Related Information
& Importing a CA-signed Certicate” on page 87
Cannot Update a Self-Signed
Certicate
Has the Common Name been entered?
Common Name must be entered.
Have unsupported characters been entered to Common Name? For example, Japanese is not
supported.
Enter between 1 and 128 characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E).
Is a comma or space included in the Common Name?
If a comma is entered, the Common Name is divided at that point. If only a space is entered before or aer a
comma, an error occurs.
Related Information
& “Updating a Self-signed Certicate” on page 89
Administrator's Guide
Solving Problems
111
Cannot Create a CSR
Has the Common Name been entered?
e Common Name must be entered.
Have unsupported characters been entered to Common Name, Organization, Organizational Unit,
Locality, State/Province? For example, Japanese is not supported.
Enter characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E).
Is a comma or space included in the Common Name?
If a comma is entered, the Common Name is divided at that point. If only a space is entered before or aer a
comma, an error occurs.
Related Information
& “Obtaining a CA-signed Certicate” on page 85
Warning Relating to a Digital
Certicate
Appears
Messages Cause/What to do
Enter a Server Certicate.
Cause:
You have not selected a le to import.
What to do:
Select a le and click Import.
CA Certicate 1 is not entered.
Cause:
CA certicate 1 is not entered and only CA certicate 2 is entered.
What to do:
Import CA
certicate
1
rst.
Invalid value below.
Cause:
Unsupported characters are contained in the le path and/or password.
What to do:
Make sure that the characters are entered correctly for the item.
Invalid date and time.
Cause:
Date and time for the printer have not been set.
What to do:
Set date and time using Web Cong, EpsonNet Cong or the printer's control
panel.
Invalid password.
Cause:
The password set for CA certicate and entered password do not match.
What to do:
Enter the correct password.
Administrator's Guide
Solving Problems
112
Messages Cause/What to do
Invalid le.
Cause:
You are not importing a certicate le in X509 format.
What to do:
Make sure that you are selecting the correct certicate sent by a trusted certicate
authority.
Cause:
The le you have imported is too large. The maximum le size is 5KB.
What to do:
If you select the correct
le,
the
certicate
might be corrupted or fabricated.
Cause:
The chain contained in the certicate is invalid.
What to do:
For more information on the certicate, see the website of the certicate
authority.
Cannot use the Server Certicates that
include more than three CA
certicates.
Cause:
The certicate le in PKCS#12 format contains more than 3 CA certicates.
What to do:
Import each certicate as converting from PKCS#12 format to PEM format, or
import the
certicate
le
in PKCS#12 format that contains up to 2 CA
certicates.
The certicate has expired. Check if the
certicate
is valid, or check the date
and time on your printer.
Cause:
The certicate is out of date.
What to do:
If the certicate is out of date, obtain and import the new certicate.
If the certicate is not out of date, make sure the printer's date and time are set
correctly.
Private key is required.
Cause:
There is no paired private key with the certicate.
What to do:
If the
certicate
is the PEM/DER format and it is obtained from a CSR using a
computer, specify the private key le.
If the certicate is the PKCS#12 format and it is obtained from a CSR using a
computer, create a le that contains the private key.
Cause:
You have re-imported the PEM/DER certicate obtained from a CSR using Web
Cong.
What to do:
If the
certicate
is the PEM/DER format and it is obtained from a CSR using Web
Cong, you can only import it once.
Administrator's Guide
Solving Problems
113
Messages Cause/What to do
Setup failed.
Cause:
Cannot nish the conguration because the communication between the printer
and computer failed or the le cannot be read by some errors.
What to do:
After checking the
specied
le
and communication, import the
le
again.
Related Information
& “About Digital Certication” on page 85
Delete a CA-signed Certicate by Mistake
Is there a backup
le
for the
certicate?
If you have the backup le, import the certicate again.
If you obtain a certicate using a CSR created from Web Cong, you cannot import a deleted certicate again.
Create a CSR and obtain a new certicate.
Related Information
& “Deleting a CA-signed Certicate” on page 89
& Importing a CA-signed Certicate” on page 87
Administrator's Guide
Solving Problems
114
Appendix
Introduction of Network Software
e following describes the soware that congures and manages devices.
Epson Device Admin
Epson Device Admin is an application that allows you to install devices on the network, and then congure and
manage the devices. You can acquire detailed information for devices such as status and consumables, send
notications
of alerts, and create reports for device usage. You can also make a template containing setting items
and apply it to other devices as shared settings. You can download Epson Device Admin from Epson support
website. For more information, see the documentation or help of Epson Device Admin.
Running Epson Device Admin (Windows only)
Select All Programs > EPSON > Epson Device Admin > Epson Device Admin.
Note:
If the rewall alert appears, allow access for Epson Device Admin.
EpsonNet Cong
EpsonNet Cong allows the administrator to congure the printer's network settings, such as assigning an IP
address and changing the connection mode.
e
batch setting feature is supported on Windows. For more
information, see the documentation or help of EpsonNet Cong.
Administrator's Guide
Appendix
115
Running EpsonNet Cong - Windows
Select All Programs > EpsonNet > EpsonNet Cong SE > EpsonNet Cong.
Note:
If the rewall alert appears, allow access for EpsonNet Cong.
Running EpsonNet Cong - Mac OS
Select Go > Applications > Epson
Soware
> EpsonNet > EpsonNet
Cong
SE > EpsonNet
Cong
.
EpsonNet Print (Windows Only)
EpsonNet Print is a soware to print on the TCP/IP network. ere are features and restrictions listed below.
e
printers status is displayed on the spooler screen.
If the printers IP address is changed by DHCP, the printer is still detected.
You can use a printer located on a dierent network segment.
You can print using one of the various protocols.
IPv6 address is not supported.
EpsonNet SetupManager
EpsonNet SetupManager is a soware to create a package for a simple printer installation, such as installing the
printer driver, installing EPSON Status Monitor and creating a printer port. is soware allows the administrator
to create unique soware packages and distribute them among groups.
For more information, visit your regional Epson website.
Assigning an IP Address Using EpsonNet Cong
You can assign an IP address to the printer using EpsonNet
Cong
. EpsonNet
Cong
allows you to assign an IP
address to a printer that has not been assigned one aer connecting using an Ethernet cable. When connecting to
Wi-Fi, connect to Ethernet once, and then change the connection to Wi-Fi.
Assigning IP Address Using Batch Settings
Creating the File for Batch Settings
Using the MAC address and model name as the keys, you can create a new SYLK le to set the IP address.
When you connect the printer to Wi-Fi, assign an IP address by following the procedures, and then change the
connection to Wi-Fi.
1. Open a spreadsheet application (such as
Microso
Excel) or a text editor.
Administrator's Guide
Appendix
116
2. Enter "Info_MACAddress", "Info_ModelName", and "TCPIP_IPAddress" in the rst row as the setting item
names.
Enter setting items for the following text strings. To distinguish between upper case/lower case and double-
byte/single-byte characters, if only one character is
dierent,
the item will not be recognized.
Enter the setting item name as described below; otherwise, EpsonNet Cong cannot recognize the setting
items.
Info_MACAddress Info_ModelName TCPIP_IPAddress
3. Enter the MAC address, model name, and IP address for each network interface.
Info_MACAddress Info_ModelName TCPIP_IPAddress
0000XXXX0001 ALC-XXXXX 192.168.100.102
0000XXXX0002 ALC-XXXXX 192.168.100.103
0000XXXX0003 ALC-XXXXX 192.168.100.104
4. Enter a name and save as a SYLK le (*.slk).
Making Batch Settings Using the Conguration File
Assign IP addresses in the conguration le (SYLK le) at one time. You need to create the conguration le
before assigning.
When you connect the printer to Wi-Fi, assign an IP address by following the procedures, and then change the
connection to Wi-Fi.
1. Connect all devices to the network using Ethernet cables.
2. Turn on the printer.
3. Start EpsonNet Config.
A list of the printers on the network is displayed. It may take a while before they are displayed.
4. Click To o ls > Batch Settings.
5. Click Open.
6. On the le selection screen, select the SYLK le (*.slk) containing the settings, and then click Open.
Administrator's Guide
Appendix
117
7. Select the devices for which you want to perform batch settings with the Status column set to Unassigned,
and the Process Status set to Assign Successful.
When making multiple selections, press Ctrl or Shi and click or drag your mouse.
8. Click Transmit.
9. When the password entry screen is displayed, enter the password, and then click OK.
Transmit the settings.
c
Important:
e
information is transmitted to the network interface until the progress meter is
nished.
Do not turn
o
the
device or the wireless adapter, and do not send any data to the device.
10.
On the Transmitting Settings screen, click OK.
Administrator's Guide
Appendix
118
11. Check the status of the device you set.
For devices that show
or , check the contents of the settings le, or that the device has rebooted
normally.
Icon Status Process Status Explanation
Setup
Complete
Setup Successful Setup completed normally.
Setup
Complete
Rebooting When information has been transmitted, each device needs to
reboot to enable the settings. A check is performed to
determine whether or not the device can be connected to after
rebooting.
Setup
Complete
Reboot Failed Cannot conrm the device after transmitting settings. Check
that the device is turned on, or if it has rebooted normally.
Setup
Complete
Searching
Searching for the device indicated in the settings le.
*
Setup
Complete
Search Failed Cannot check devices that have already been setup. Check that
the device is turned on, or if it has rebooted normally.
*
*Only when setting information is displayed.
Related Information
& “Running EpsonNet Cong - Windows” on page 116
& “Running EpsonNet Cong - Mac OS” on page 116
Assigning an IP Address to Each Device
Assign an IP address to the printer using EpsonNet Config.
1. Turn on the printer.
2. Connect the printer to the network using an Ethernet cable.
3. Start EpsonNet Config.
A list of the printers on the network is displayed. It may take a while before they are displayed.
4.
Double-click the printer that you want to assign to.
Note:
If you have connected multiple printers of the same model, you can identify the printer using the MAC address.
5. Select Network > TCP/IP > Basic.
Administrator's Guide
Appendix
119
6. Enter the addresses for IP Address, Subnet Mask, and Default Gateway.
Note:
Enter a static address when you connect the printer to a secure network.
7. Click Transmit.
e
screen
conrming
transmission of the information is displayed.
8. Click OK.
e transmission completion screen is displayed.
Note:
e information is transmitted to the device, and then the message "Conguration successfully completed." is displayed.
Do not turn
o
the device, and do not send any data to the service.
9. Click OK.
Related Information
& “Running EpsonNet Cong - Windows” on page 116
& “Running EpsonNet Cong - Mac OS” on page 116
Making Wi-Fi Settings from the Control Panel (WPS)
You can connect to Wi-Fi from the printer's control panel using the WPS function.
Related Information
& “Making Wi-Fi Settings by Push Button Setup (WPS)” on page 121
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 122
Administrator's Guide
Appendix
120
Making Wi-Fi Settings by Push Button Setup (WPS)
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
e access point is compatible with WPS (Wi-Fi Protected Setup).
e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1. Tap on the home screen.
2. Select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Select Push Button Setup(WPS).
5. Hold down the [WPS] button on the access point until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
6. Tap Start Setup.
7. Close the screen.
e screen automatically closes aer a specic length of time.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
network connection report and check the solution.
8.
Close the network connection settings screen.
Administrator's Guide
Appendix
121
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can automatically connect to an access point by using a PIN code. You can use this method to set up if an
access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1. Tap
on the home screen.
2. Select Router.
3. Tap Start Setup.
If the network connection is already set up, the connection details are displayed. Tap Change to Wi-Fi
connection. or Change Settings to change the settings.
4. Select Others > PIN Code Setup(WPS)
5.
Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
6. Tap Start Setup.
7. Close the screen.
e
screen automatically closes
aer
a
specic
length of time if you do not select Close.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
8. Close the network connection settings screen.
Changing the Connection Method
Change the connection method. Make this setting on the network enabling condition.
If the IP address assignment setting is manual, conrm with the network administrator whether the same IP
address can be used on the new network.
Note:
When the Wi-Fi connection is enabled, the Ethernet connection is disabled.
Related Information
& “Changing from Ethernet Connection to Wi-Fi Connection” on page 123
& Changing from Wi-Fi Connection to Ethernet Connection” on page 123
Administrator's Guide
Appendix
122
Changing from Ethernet Connection to Wi-Fi Connection
Changing to Wi-Fi Connection from the Control Panel
Change the Ethernet connection to Wi-Fi connection from the printer's control panel. e changing connection
method is basically the same as the Wi-Fi connection settings. See the topic in this guide on Wi-Fi connection
settings from the printer's control panel.
Related Information
& “Making Wi-Fi Settings Manually from the Control Panel” on page 23
Changing to Wi-Fi Connection by Using Web Cong
Change the Ethernet connection to Wi-Fi connection by using Web Cong.
1. Access Web
Cong
and select the Network tab > Wi - F i .
When the administrator password has been set, log in as an administrator by entering the user name and
password.
2. Click Setup.
3. Select the SSID for the access point and enter the password.
If the SSID you want to connect to is not displayed, select Enter SSID and enter the SSID.
4. Click Next.
5.
Conrm
the displayed message and click OK.
6. Disconnect the Ethernet cable from the printer.
Note:
You can also change the connection method by using EpsonNet Cong or Epson Device Admin. For details, see the guide or
help for each soware.
Related Information
& “Accessing Web Cong” on page 36
& EpsonNet Config” on page 115
& Epson Device Admin” on page 115
Changing from Wi-Fi Connection to Ethernet Connection
Changing the Network Connection to Ethernet from the Control Panel
Follow the steps below to change the network connection to Ethernet from Wi-Fi using the control panel.
1. Select Settings on the home screen.
Administrator's Guide
Appendix
123
2. Select General Settings > Network Settings > Wi r e d L A N S e tu p .
3. Tap Start Setup.
4. Check the message, and then close the screen.
e screen automatically closes aer a specic length of time.
5.
Connect the printer to a router using an Ethernet cable.
Changing to Ethernet Connection Using Web Cong
Change the Wi-Fi connection to Ethernet connection by using Web Cong.
1. Access Web
Cong
and select the Network tab > Wi - F i .
When the administrator password has been set, log in as an administrator by entering the user name and
password.
2. Click Disable Wi-Fi.
3. Check the message, and then select OK.
4.
Connect the printer and hub (L2 switch) by Ethernet cable.
Note:
You can also change the connection method by using EpsonNet Cong or Epson Device Admin. For details, see the guide or
help for each soware.
Related Information
& “Accessing Web Cong” on page 36
& EpsonNet Config” on page 115
& Epson Device Admin” on page 115
Using Port for the Printer
e printer uses the following port. ese ports should be allowed to become available by the network
administrator as necessary.
Administrator's Guide
Appendix
124
Sender (Client) Use Destination
(Server)
Protocol Port Number
Printer File sending (When scan to folder is
used from the printer)
FTP server FTP (TCP) 20
21
File server SMB (TCP) 445
NetBIOS (UDP) 137
138
NetBIOS (TCP) 139
Email sending (When scan to mail is
used from the printer)
SMTP server SMTP (TCP) 25
SMTP SSL/TLS
(TCP)
465
SMTP STARTTLS
(TCP)
587
POP before SMTP connection (When
scan to mail is used from the printer)
POP server POP3 (TCP) 110
When Epson Connect is used Epson Connect
Server
HTTPS 443
XMPP 5222
When printing from Google Cloud
Print
Google Cloud
Print Server
HTTPS 443
XMPP 5222
Collecting user information (Use the
contacts from the printer)
LDAP server LDAP (TCP) 389
LDAP SSL/TLS
(TCP)
636
LDAP STARTTLS
(TCP)
389
User authentication when sending
email
User authentication when collecting
user information (When using the
contacts from the printer)
KDC server Kerberos 88
Control WSD Client computer WSD (TCP) 5357
Administrator's Guide
Appendix
125
Sender (Client) Use Destination
(Server)
Protocol Port Number
Client computer Discover the printer from an
application such as EpsonNet Cong,
printer driver, and scanner driver.
Printer ENPC (UDP) 3289
Collect and set up the MIB information
from an application such as EpsonNet
Cong
, printer driver, and scanner
driver.
Printer SNMP (UDP) 161
Forwarding LPR data Printer LPR (TCP) 515
Forwarding RAW data Printer RAW (Port9100)
(TCP)
9100
Forwarding AirPrint (IPP/IPPS printing)
data
Printer IPP / IPPS (TCP) 631
Searching WSD printer Printer WS-Discovery
(UDP)
3702
Administrator's Guide
Appendix
126
126

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