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User’s Guide
NPD3903-01 EN
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Copyrights and Trademarks
2
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed
only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations
to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface
cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON
®
and EPSON STYLUS
®
are registered trademarks, and Exceed Your Vision is a trademark of Seiko Epson Corporation.
Microsoft
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microsoft Corporation.
Apple
®
and Macintosh
®
are registered trademarks of Apple Inc.
Intel
®
is a registered trademark of Intel Corporation.
PowerPC
®
is a registered trademark of International Business Machines Corporation.
Adobe
®
, Photoshop
®
, Lightroom
®
and Adobe
®
RGB are registered trade marks of Adobe Systems Incorporated.
Info-ZIP copyright and license
This is version 2005-Feb-10 of the Info-ZIP copyright and license. The definitive version of this document should be available at
ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely.
Copyright © 1990-2005 Info-ZIP. All rights reserved.For the purposes of this copyright and license, “Info-ZIP” is defined as the following set of
individuals:
Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris Herborth,
Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko,
Steve P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda, Christian
Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White
This software is provided “as is,” without warranty of any kind, express or implied. In no event shall Info-ZIP or its contributors be held liable for any
direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this software.Permission is granted to anyone to
use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:
- Redistributions of source code must retain the above copyright notice, definition, disclaimer, and this list of conditions.
- Redistributions in binary form (compiled executables) must reproduce the above copyright notice, definition, disclaimer, and this list of conditions in
documentation and/or other materials provided with the distribution. The sole exception to this condition is redistribution of a standard UnZipSFX
binary (including SFXWiz) as part of a self-extracting archive; that is permitted without inclusion of this license, as long as the normal SFX banner has
not been removed from the binary or disabled.
- Altered versions--including, but not limited to, ports to new operating systems, existing ports with new graphical interfaces, and dynamic, shared, or
static library versions--must be plainly marked as such and must not be misrepresented as being the original source. Such altered versions also must not
be misrepresented as being Info-ZIP releases--including, but not limited to, labeling of the altered versions with the names “Info-ZIP” (or any variation
thereof, including, but not limited to, different capitalizations), “Pocket UnZip,” “WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such
altered versions are further prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or of the Info-ZIP URL(s).
- Info-ZIP retains the right to use the names “Info-ZIP,” “Zip, “UnZip,” “UnZipSFX,” “WiZ,” “Pocket UnZip,” “Pocket Zip,” and “MacZip” for its own
source and binary releases.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims
any and all rights in those marks.
© 2010 Seiko Epson Corporation. All rights reserved.
3
Copyrights and Trademarks
Safety Instructions
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . 6
Warning, Cautions, and Notes . . . . . . . . . . . . . . . . . 6
When choosing a place for this product. . . . . . . . . . 6
When setting up this product . . . . . . . . . . . . . . . . . . 6
When using this product . . . . . . . . . . . . . . . . . . . . . . 7
When handling the ink cartridges. . . . . . . . . . . . . . . 8
When transporting this product . . . . . . . . . . . . . . . . 8
Introduction
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front section. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rear section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The Control Panel
Buttons, Lights, and Messages . . . . . . . . . . . . . . . . . . . 12
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Menu Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Menu mode . . . . . . . . . . . . . . . . . . . . . . . 16
Menu list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Details of Menu mode . . . . . . . . . . . . . . . . . . . . . . . 21
Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Maintenance mode list . . . . . . . . . . . . . . . . . . . . . . . 30
Paper Handling
Supported Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cut sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using Roll Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Loading roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cutting the roll paper . . . . . . . . . . . . . . . . . . . . . . . . 36
Removing the roll paper . . . . . . . . . . . . . . . . . . . . . . 37
Using Cut Sheet Media . . . . . . . . . . . . . . . . . . . . . . . . . 39
Loading cut sheet smaller than A3 size . . . . . . . . . 39
Loading cut sheet A3 size or larger /
thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Ejecting Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
For roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
For cut sheet media . . . . . . . . . . . . . . . . . . . . . . . . . .42
Using the paper basket and paper guides . . . . . . . .43
Using Auto Take-up Reel Unit (For Epson Stylus
Pro 9900/9910 only) . . . . . . . . . . . . . . . . . . . . . . . . .47
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Basic Settings
Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Printing procedures (Windows) . . . . . . . . . . . . . . .55
Printing procedures (Mac OS X). . . . . . . . . . . . . . .56
Checking the printer status . . . . . . . . . . . . . . . . . . .59
When problem occurs during printing. . . . . . . . . .59
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Canceling printing using the computer
(Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Canceling printing using the computer
(Mac OS X) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Canceling printing using the printer. . . . . . . . . . . .61
Changing the Black Ink . . . . . . . . . . . . . . . . . . . . . . . . .61
Options and Consumable Products
Maintenance
Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Instructions for placing the printer. . . . . . . . . . . . .65
Notes for when you are not using the printer . . . .65
Instructions for using paper . . . . . . . . . . . . . . . . . . .65
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . .67
When ink needs to be replaced/When ink
gets low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Confirming the ink cartridge remaining . . . . . . . .67
About ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . .69
Replacing ink cartridges . . . . . . . . . . . . . . . . . . . . . .70
Replacing the Maintenance Tank. . . . . . . . . . . . . . . . .72
Confirming the free space of
the maintenance tank . . . . . . . . . . . . . . . . . . . . . . . .72
Replacing the maintenance tank . . . . . . . . . . . . . . .72
Replacing the Cutter. . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Adjusting the Print Head. . . . . . . . . . . . . . . . . . . . . . . .76
Nozzle check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Head cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Power cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Automatic maintenance function . . . . . . . . . . . . . .82
Contents
Contents 4
Print head alignment. . . . . . . . . . . . . . . . . . . . . . . . . 83
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Cleaning outside of the printer . . . . . . . . . . . . . . . . 85
Cleaning inside of the printer . . . . . . . . . . . . . . . . . 86
Keeping the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
If you do not use your printer for a long time. . . . 87
If you have not used your printer for more
than six months . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Protecting the print head . . . . . . . . . . . . . . . . . . . . . 88
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . 88
Repacking the printer . . . . . . . . . . . . . . . . . . . . . . . . 88
Transporting the printer. . . . . . . . . . . . . . . . . . . . . . 89
Setting up the printer after transporting . . . . . . . . 89
Problem Solver
Error Messages on the LCD Panel . . . . . . . . . . . . . . . . 90
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
When the maintenance call error occurs . . . . . . . . 99
When the service call error occurs . . . . . . . . . . . . . 99
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
You cannot print (because the printer does not
work) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
The printer sounds like it is printing,
but nothing prints . . . . . . . . . . . . . . . . . . . . . . . . . .103
The prints are not what you expected . . . . . . . . .104
Feeding or ejecting troubles . . . . . . . . . . . . . . . . . .108
Other troubles . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Using the Printer Software (Windows)
Printer Software Introduction . . . . . . . . . . . . . . . . . . 112
Printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . 113
EPSON LFP Remote Panel 2 . . . . . . . . . . . . . . . . .113
Accessing the Printer Driver. . . . . . . . . . . . . . . . . . . .113
From Windows applications . . . . . . . . . . . . . . . . .113
From the Printer icon . . . . . . . . . . . . . . . . . . . . . . .114
Getting Information Through Online Help . . . . . . . 115
Using the Printer Utilities . . . . . . . . . . . . . . . . . . . . . .116
Using EPSON Status Monitor 3 . . . . . . . . . . . . . .117
Uninstalling the Printer Software . . . . . . . . . . . . . . . 119
Uninstalling the printer driver . . . . . . . . . . . . . . .119
Uninstalling EPSON LFP Remote Panel 2. . . . . .120
Using the Printer Software
(Mac OS X)
Printer Software Introduction . . . . . . . . . . . . . . . . . . 121
Printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
EPSON Printer Utility3/4 . . . . . . . . . . . . . . . . . . . .122
EPSON StatusMonitor . . . . . . . . . . . . . . . . . . . . . .122
EPSON LFP Remote Panel 2 . . . . . . . . . . . . . . . . .122
Accessing the Printer Driver. . . . . . . . . . . . . . . . . . . .123
Accessing the Page Setup dialog . . . . . . . . . . . . . .123
Accessing the Print dialog . . . . . . . . . . . . . . . . . . .123
Getting Information Through Online Help . . . . . . .124
Using Printer Utilities . . . . . . . . . . . . . . . . . . . . . . . . .124
Accessing EPSON Printer Utility3/4. . . . . . . . . . .125
Using EPSON StatusMonitor. . . . . . . . . . . . . . . . .125
Uninstalling the Printer Software. . . . . . . . . . . . . . . .126
Uninstalling the printer driver. . . . . . . . . . . . . . . .126
Uninstalling EPSON LFP Remote Panel 2 . . . . . .128
Variety of Printings
Auto Color Adjustment by PhotoEnhance
(Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Color Adjustment by the Printer Driver . . . . . . . . . .130
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Black-and-White Photo Printing . . . . . . . . . . . . . . . .133
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Supported media type . . . . . . . . . . . . . . . . . . . . . . .137
Application settings . . . . . . . . . . . . . . . . . . . . . . . . .138
Printer driver settings . . . . . . . . . . . . . . . . . . . . . . .138
Roll paper cut for borderless printing. . . . . . . . . .141
Enlarge or Reduce Size Printing . . . . . . . . . . . . . . . . .142
Fit to Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Fit to Roll Paper Width (Windows only) . . . . . . .144
Custom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Pages Per Sheet Printing . . . . . . . . . . . . . . . . . . . . . . .146
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Poster Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Joining the sheets together along the guide . . . . .149
Printing on Custom Paper. . . . . . . . . . . . . . . . . . . . . .152
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Banner Printing on Roll Paper . . . . . . . . . . . . . . . . . .155
Application settings . . . . . . . . . . . . . . . . . . . . . . . . .155
Printer driver settings . . . . . . . . . . . . . . . . . . . . . . .155
Printing with Non-Epson Media . . . . . . . . . . . . . . . .158
Setting the custom paper in the printer . . . . . . . .158
Customize the Items of the Printer Driver . . . . . . . .161
Contents 5
Saving the printer driver settings . . . . . . . . . . . . .161
Menu arrangement . . . . . . . . . . . . . . . . . . . . . . . . .163
Exporting or Importing . . . . . . . . . . . . . . . . . . . . .164
Using Color Management. . . . . . . . . . . . . . . . . . . . . .165
Color management by Driver ICM
(Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Color management by Host ICM or
ColorSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Color management by application . . . . . . . . . . . .170
Paper Information
Paper Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Cut sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Where To Get Help
Technical Support Web Site . . . . . . . . . . . . . . . . . . . .184
Contacting Epson Support . . . . . . . . . . . . . . . . . . . . .184
Before Contacting Epson . . . . . . . . . . . . . . . . . . . .184
Help for Users in North America . . . . . . . . . . . . . 185
Help for Users in Europe . . . . . . . . . . . . . . . . . . . .185
Help for Users in Taiwan . . . . . . . . . . . . . . . . . . . .185
Help for Users in Australia. . . . . . . . . . . . . . . . . . .186
Help for Users in Singapore. . . . . . . . . . . . . . . . . . 186
Help for Users in Thailand. . . . . . . . . . . . . . . . . . .187
Help for Users in Vietnam . . . . . . . . . . . . . . . . . . .187
Help for Users in Indonesia . . . . . . . . . . . . . . . . . . 187
Help for Users in Hong Kong . . . . . . . . . . . . . . . .187
Help for Users in Malaysia. . . . . . . . . . . . . . . . . . .188
Help for Users in India . . . . . . . . . . . . . . . . . . . . . .188
Help for Users in the Philippines . . . . . . . . . . . . .189
Product Information
System Requirements for the Printer Driver . . . . . .190
System requirements. . . . . . . . . . . . . . . . . . . . . . . .190
Connection requirements. . . . . . . . . . . . . . . . . . . .190
Printer Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . 191
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Standards and Approvals . . . . . . . . . . . . . . . . . . . .194
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Index
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Safety Instructions
6
Safety Instructions
Important Safety
Instructions
Read all of these instructions before using the printer.
Also be sure to follow all warnings and instructions
marked on the printer.
Warning, Cautions, and Notes
When choosing a place for this
product
O Place this product on a flat, stable surface that is
larger than this product. This product will not
operate properly if it is tilted or at an angle.
O Avoid places subject to rapid changes in
temperature and humidity. Also keep it away from
direct sunlight, strong light, or heat sources.
O Avoid places subject to shocks and vibrations.
O Keep this product away from dusty areas.
O Place this product near a wall outlet where the plug
can be easily unplugged.
When setting up this product
O Do not block or cover the openings in this
product’s cabinet.
O Do not insert objects through the slots. Take care
not to spill liquid on this product.
O This product’s power cord is for use with this
product only. Use with other equipment may
result in fire or electric shock.
O Connect all equipment to properly grounded
power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that
regularly switch on and off.
O Avoid electrical outlets controlled by wall switches
or automatic timers.
O Keep the entire computer system away from
potential sources of electromagnetic interference,
such as loudspeakers or the base units of cordless
telephones.
O Use only the type of power source indicated on the
product’s label.
O Use only the power cord that comes with this
product. Use of another cord may result in fire or
electric shock.
O Do not use a damaged or frayed power cord.
w
Warning:
must be followed carefully to avoid bodily injury.
c
Caution:
must be observed to avoid damage to your
equipment.
Note:
contain important information and useful tips on the
operation of this printer.
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Safety Instructions
7
O If you use an extension cord with this product,
make sure the total ampere rating of the devices
plugged into the extension cord does not exceed
the cord’s ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere
rating.
O Do not attempt to service this product yourself.
O Unplug this product and refer servicing to
qualified service personnel under the following
conditions:
The power cord or plug is damaged; liquid has
entered the product; the product has been dropped
or the cabinet damaged; the product does not
operate normally or exhibits a distinct change in
performance.
O If you plan to use the printer in Germany, observe
the following:
To provide adequate short-circuit protection and
over-current protection for this printer, the
building installation must be protected by a 10 or
16 amp circuit breaker.
O If damage occurs to the plug, replace the cord set
or consult a qualified electrician. If there are fuses
in the plug, make sure you replace them with fuses
of the correct size and rating.
When using this product
O Do not put your hand inside this product or touch
the ink cartridges during printing.
O Do not move the print heads by hand; otherwise
you may damage this product.
O Always turn the product off using the Power
button on the control panel. When this button is
pressed, the Power light flashes briefly then goes
off. Do not unplug the power cord or turn off the
product until the Power light stops flashing.
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Safety Instructions
8
When handling the ink
cartridges
O Keep ink cartridges out of the reach of children
and do not drink.
O If ink gets on your skin, wash it off with soap and
water. If it gets in your eyes, flush them
immediately with water.
O Shake the ink cartridge well before installing it for
best results.
O Use the ink cartridge before the date printed on its
package.
O Use up the ink cartridge within six months of
installation for best results.
O Do not dismantle the ink cartridges or try to refill
them. This could damage the print head.
O Do not touch the green IC chip on the side of the
cartridge. This may affect normal operation and
printing.
O The IC chip on this ink cartridge retains a variety
of cartridge related-information, such as the ink
cartridge status, so that the cartridge may be
removed and reinserted freely. However, each time
the cartridge is inserted, some ink is consumed
because the printer automatically performs a
reliability check.
O If you remove an ink cartridge for later use, protect
the ink supply area from dirt and dust, and store it
in the same environment as this product. Note that
there is a valve in the ink supply port, making
covers or plugs unnecessary, but care is needed to
prevent the ink from staining items that the
cartridge touches. Do not touch the ink supply
port or surrounding area.
When transporting this product
O Before transporting the printer, make sure the
print heads are in the home (far right) position.
c
Caution:
Do not shake cartridges (that have been
installed previously) with too much force.
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9
Introduction
Features
Epson Stylus Pro 9900/9910 and Epson Stylus Pro
7900/7910 are wide-format ink jet color printers
supporting 44-inch and 24-inch paper respectively.
The features of this printer are described below.
Newly developed orange and green inks strengthen
our ink lineup and greatly expand the color
reproducible range
This allows you to perform the most suitable color
reproduction for color proofing.
Pigment inks have greater light fastness and
resistance to ozone for reducing fading effect
This opens up the range of uses from printing photos
to displays and banners for storefronts using long
paper or posters normally subject to fading.
Reduced color difference in different light source
conditions
Previously, coloring with light colors was used to
achieve subtle tones. However, to minimize this and
thereby reduce color differences in different light
source conditions, Light Light Black ink is used
instead. The color remains stable even under different
light sources, ensuring consistently high quality
printing.
Printing monochrome photos
Using the three densities of black ink as the main inks
adjusted with light coloring, you can achieve subtle
black and white tones. Also, you can print
monochrome photos with rich tones from color photo
data using only the functions of the printer driver,
without having to use an application.
See “Black-and-White Photo Printing” on page 133
Support for a range of paper types
Epson offers a range of special media for ensuring
high-quality printing. By selecting the right paper for
the application, whether for indoor or outdoor use
(lamination is recommended), you can express a whole
new world of art. Also, the printer handles paper up to
1.5-mm thick and can also print on paperboard.
See “Paper Information” on page 172
Spindleless simplifies the roll paper setting
Since the printer employs a spindleless mechanism,
you do not have to set the roll paper to a spindle. This
allows you to set the paper in a small space, as well.
Tension adjustment is also adjusted automatically
according to the media type. You can also set the
tension on the LCD panel.
Stability of ink after printing
Since the color of the ink stabilizes soon after printing,
the prints can be used in the prepress workflow and for
color proof purposes.
Support two kind of black inks
Both Photo and Matte Black ink are installed in this
printer. Photo Black ink can be used for all media types
with professional quality results. Matte Black ink
significantly increases black optical density when
printing on matte and fine-art type papers. Switch the
black ink on the printer’s control panel according to
the paper used.
Large-capacity (350 or 700 ml) ink cartridge
Epson provides large-capacity (350 or 700 ml) ink
cartridges for this printer that realize the high
productivity required for professional work.
Roll paper remaining
The remaining amount of the roll paper is displayed on
the LCD panel. When you remove the roll paper, the
barcode (including the paper type, the roll paper
length, and the roll length alert value information) is
printed on the roll paper edge. This will facilitate paper
setting the next time the same paper is used.
High-speed USB 2.0 / Ethernet
You can connect to a network using USB 2.0 or
Ethernet.
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Borderless printing
Using Auto Expand or Retain Size, you can perform
borderless printing.
See “Borderless Printing” on page 137
There is also a borderless poster printing function that
allows you to make big posters by simply joining
together a number of prints.
See “Poster Printing” on page 147
Automate the post-process by using Auto Take-up
Reel Unit and SpectroProofer (optional)
By installing SpectroProofer, you can perform the
color measurement operation using the print result
done.
Auto Take-up Reel Unit winds the roll paper
automatically. The Auto Take-up Reel Unit is optional
with Epson Stylus Pro 9900/9910.
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Printer Parts
Front section
1. Adapter holder
Fix the roll paper when setting the roll paper.
2. Roll paper cover
Open the roll paper cover when you set or remove the
roll paper.
3. Control panel
The control panel consists of buttons, lights, and a
liquid crystal display (LCD).
4. Ink cover (on both sides)
Open the ink cover when installing the ink cartridges.
It slightly opens when you push the button on the
printer’s control panel.
5. Front cover
Open the front cover when you remove jammed paper.
6. Paper basket
Receives the ejected paper.
7. Paper guides
Use the paper guides to lead the paper for feeding
forward or backward.
8. Manual box
Place the manual in here. You can set it either on the
left or right side of the stand.
Rear section
1. Maintenance tanks (on both sides and the center)
The tank where the waste ink goes into. There are two
maintenance tanks on both sides of Epson Stylus Pro
9900/9910. There is one maintenance tank on the right
side of Epson Stylus Pro 7900/7910.
2. USB interface connector
Connects the computer and printer with a USB
interface cable.
3. Option interface connector
Connects the printer and options with a cable.
4. Network interface connector
Connects the printer to the network with a network
interface cable.
5. AC inlet
Plug the power cord.
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The Control Panel
Buttons, Lights, and
Messages
You can check the ink remaining and printer status on
the control panel.
Buttons
1. Power button ( )
Turns the printer on or off.
2. Pause/Reset button ( )
O The printer enters the PAUSE state when this
button is pressed in the READY state. To cancel
the pause, select PAUSE CANCEL on the LCD panel.
When selecting JOB CANCEL, it functions as the
Reset button. The printer stops printing and clears
print data in the printer. After clearing the data, it
may take a while to return to the READY state.
O The printer returns to the READY state when this
button is pressed in the Menu mode.
O Clears errors if it is possible.
See “Error messages” on page 90
3. Black Ink Change button ( )
Switches the black ink types.
See “Changing the Black Ink” on page 61
4. Ink Cover Open button ( )
Slightly opens the selected ink cover, choosing left or
right side indicated on the display.
5. Paper Source button ( )
O Selects a paper source and roll paper cut method.
The icon changes by pressing this button.
However, you cannot change the paper source
icon to Sheet when you set the paper while
REMAINING PAPER SETUP is set to ON.
O Returns to the previous level when pressed in the
Menu mode.
O When you print from the printer driver, the
settings you make on the printer driver have
priority over the settings you make on the printer’s
control panel.
6. Paper Feed button ( / )
O Feeds the roll paper in the forward or reverse
direction.
You can feed 3 m of paper in the forward
direction with one press. If you want to feed the
paper faster in the forward direction, press and
hold it for 3 seconds. You can feed 20 cm of paper
in the reverse direction with one press.
O If you press these buttons while the paper presser is
released, you can adjust the paper suction in the
paper feed path in 3 stages.
See “Loading cut sheet A3 size or larger / thick
paper” on page 40
O Press the button when setting a single cut sheet
having a thickness under 0.5 mm, the printer starts
paper feeding and then goes to the READY state.
O Feeds the sheet in the forward direction when you
press the button.
O Changes the parameter in the forward or
reverse order when selecting a desired
parameter in the Menu mode.
Icon Explanation
Roll Auto Cut
On
Prints on the roll paper.
It cuts the roll paper
automatically after
printing each page.
Roll Auto Cut
Off
Prints on the roll paper.
It does not cut the paper
automatically after
printing. You need to
cut the paper with a
cutter manually.
Sheet Prints on the sheet.
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7. Menu button ( )
O Enters the Menu mode when pressed in the
READY state.
See “Menu Mode” on page 16
O Enters the PRINTER STATUS menu if pressed
during printing.
See “PRINTER STATUS” on page 24
O When pressed in the Menu mode, a desired menu
can be selected.
8. OK button ( )
O Sets the selected parameter in the selected item in
the Menu mode. Executes the item if the selected
item is for execution only.
O The printer ejects the cut sheet by pressing this
button after printing.
O Press this button during ink drying or color chart
drying, the printer stops the operation.
O When you press this button while there is no paper
in the printer, you can see the paper feeding
procedures on the LCD panel.
9. Paper Cut button ( )
Cut the roll paper by the built-in cutter.
10. Paper Secure button ( )
O This button locks or unlocks the paper presser.
When you set the paper, press the button to unlock
the paper presser first, and then set the paper. Press
the button again so the printer starts feeding the
paper and then goes to the READY state.
O When you press this button while REMAINING
PAPER SETUP is ON, a barcode is printed on the roll
paper edge and the paper presser is released.
Lights
1 Power light On The printer is on.
Flashing The printer is receiving
the data.
The printer is in process
of turning off.
Off The printer is off.
2 Paper Check
light
On No paper is loaded in the
paper source.
The paper setting is not
correct.
Flashing Paper is jammed.
Paper is not loaded
straight.
Off The printer is ready to
print data.
3Ink Check
light
On The installed ink
cartridge is expended.
The ink cartridge is not
installed.
The wrong ink cartridge
is installed.
Flashing The installed ink
cartridge is nearly
expended.
Off The printer is ready for
print data.
4 Pause light On The printer is in the
Menu mode or pause
mode.
The printer has an error.
Off The printer is ready to
print data.
5Paper
Secure light
On The paper presser is
released.
Off The printer is ready to
print data.
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Display
1. Messages
Displays the printer status, operation, and error
messages.
See “Error Messages on the LCD Panel” on page 90
See “Details of Menu mode” on page 21
2. Paper Source icon
Displays the paper source and roll paper cut setting.
You can select the following paper source icons by
pressing the button displayed on the LCD panel.
When you print from the printer driver, the settings
you make on the printer driver have priority over the
settings you make on the printer’s control panel.
3. Platen Gap icon
Displays the Platen Gap setting.
See “Menu list” on page 19
4. Paper Number
When you select paper number (1 to 10) for CUSTOM
PAPER, the number you selected appears.
See “Printing with Non-Epson Media” on page 158
5. Roll Paper Margin icon
Displays the paper margin icon with the margins
you have selected for the ROLL PAPER MARGIN.
O 15mm: When TOP/BOTTOM 15mm is selected.
O 35/15mm: When TOP 35/BOTTOM 15mm is
selected.
O 3mm: When 3mm is selected.
O 15mm: When 15mm is selected.
O Auto: When DEFAULT is selected.
See “Menu list” on page 19
Icon Explanation
Prints on the roll paper. It cuts the roll
paper automatically after printing each
page.
When using the optional Auto Take-up
Reel Unit, set the Auto switch to Off;
otherwise, the printer does not cut the
paper.
Prints on the roll paper. It does not cut
automatically after printing.
Prints on the sheet.
Icon Explanation
None STANDARD
NARROW
WIDE
WIDER
WIDEST
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6. Roll Paper Counter icon
Displays the remaining amount of roll paper.
When you make the following settings in ROLL PAPER
REMAINING of the PAPER SETUP menu, the icon
and the remaining amount of roll paper is displayed.
O REMAINING PAPER SETUP is set to ON.
O The length of the roll paper is set for the ROLL
PAPER LENGTH.
O The roll length alert value is set for the ROLL
LENGTH ALERT.
See “PAPER SETUP” on page 25
7. Ink cartridge status icon
Displays the remaining amount of ink in each
cartridge.
O Ink cartridge
O Ink remaining
8. Maintenance tank icon
The rightmost icons show the free space of the
maintenance tanks. There are two maintenance icons
for Epson Stylus Pro 9900/9910 and one for Epson
Stylus Pro 7900/7910.
Number Ink color
1Cyan (C)
2Orange (O)
3 Yellow (Y)
4 Light Cyan (LC)
5 Matte Black (MK)
6 Photo Black (PK)
7 Vivid Magenta (VM)
8 Light Black (LK)
9 Green (G)
10 Light Light Black (LLK)
11 Vivid Light Magenta (VLM)
Icon Description
There is enough ink remaining.
Prepare a new ink cartridge.
(flashing)
This icon indicates the yellow
tank.
The ink is expended so you
cannot print. Replace the ink
cartridge with a new one.
(flashing)
This icon indicates the yellow
tank.
Cartridge error or no cartridge.
(flashing)
This icon indicates the yellow
tank.
Icon Description
There is enough free space in the
maintenance tanks.
We recommend you prepare a
new maintenance tank. (flashing)
The maintenance tank is at the
end of its service life. Replace the
maintenance tank with a new
one. (flashing)
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9. Option usage icon
Displays whether options are available to use or not.
10. Black Ink icon
Displays the black ink that is selected.
Menu Mode
The Menu mode enables you to make printer settings
similar to those you would normally make in the driver
or software, as well as other additional settings, directly
through the control panel. The control panel shows the
printer information, and operations such as nozzle
check can be performed using the control panel.
Using the Menu mode
Follow the steps below to use the Menu mode.
Option Icon Description
Auto
Take-up
Reel Unit
Available
Not available
No icon Not connected
SpectroPr
oofer
Available
Not available
No icon Not connected
Note:
Press the button whenever you want to exit the
Menu mode and return to the READY state.
Press the button to return to the previous step.
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1. Select a menu.
Example: Select PRINTER SETUP.
A
Press the button to enter the Menu mode.
The first menu appears on the LCD panel.
B
Press the / button to select PRINTER
SETUP.
C
Press the button to enter the PRINTER
SETUP menu.
2. There are three cases depending
on the items you have selected.
A. When you can select a parameter
Example: When selecting PLATEN GAP in the PRINTER
SETUP menu
A
Press the / button to select PLATEN GAP.
B
Press the button to enter the PLATEN GAP
item.
C
Press the / button to select a parameter
for the item.
The current setting is marked with ( ).
D
Press the button to store the selected
parameter.
E
Press the button to return to the previous
level, or press the button to exit the Menu
mode.
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B. When you execute a function
Example: When selecting NOZZLE CHECK in the TEST
PRINT menu
A
In the TEST PRINT menu, press the /
button to select NOZZLE CHECK.
B
Press the button to enter the NOZZLE CHECK
item.
C
Press the button to execute the NOZZLE
CHECK.
C. When you want to display the printer information
Example: When selecting INK LEVEL in the PRINTER
STATUS menu.
A
In the PRINTER STATUS menu, press the
/ button to select INK LEVEL.
B
Press the button to enter the INK LEVEL
item.
C
Confirm the remaining ink on the display. Press
the / button to display the remaining
amount of each ink color.
Example: Matte Black 84%
D
Press the button to return to the previous
level or press the button to exit the Menu
mode.
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Menu list
Menu Item Parameter
“PRINTER SETUP” on
page 21
PLATEN GAP NARROW, STANDARD, WIDE, WIDER, WIDEST
PAGE LINE ON, OFF
ROLL PAPER MARGIN DEFAULT, TOP/BOTTOM 15mm, TOP 35/BOTTOM 15mm,
3mm, 15mm
PAPER SIZE CHECK ON, OFF
PAPER SKEW CHECK ON, OFF
REFRESH MARGIN ON, OFF
AUTO NOZZLE CHECK ON: PERIODICALLY, ON: EVERY JOB, OFF
PRINT NOZZLE PATTERN OFF, ON: EVERY PAGE, ON: EVERY 10 PAGES
CHANGE BLACK INK MANUAL, AUTO
INITIALIZE SETTINGS EXECUTE
“TEST PRINT” on page
23
NOZZLE CHECK PRINT
STATUS SHEET PRINT
NETWORK STATUS SHEET PRINT
JOB INFORMATION PRINT
CUSTOM PAPER PRINT
“MAINTENANCE” on
page 23
CUTTER ADJUSTMENT EXECUTE
CUTTER REPLACEMENT EXECUTE
CLEANING NORMAL CLEANING, CLEAN COLOR PAIRS, POWER
CLEANING
CLOCK SETTING MM/DD/YY HH:MM
“PRINTER STATUS” on
page 24
VERSION HW0xxxx-xx.xx.IBCC or HN0xxxx-xx.xx.IBCC
INK LEVEL (ink color) nn%
MAINTENANCE TANK LEFT nn%
RIGHT nn%
JOB HISTORY No. 0-No. 9
INK xxxxx.xml
PAPER xxx.x cm2
TOTAL PRINTS nnnnnn PAGES
EDM (or myEpsonPrinter) STATUS INITIALIZING, NOT STARTED, ENABLED, DISABLED
LAST UPLOADED
MM/DD/YY HH:MM GMT, (NOT UPLOADED)
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“PAPER SETUP” on page
25
ROLL PAPER REMAINING REMAINING PAPER SETUP
ROLL PAPER LENGTH
ROLL LENGTH ALERT
PAPER TYPE Photo Paper
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
CUSTOM PAPER
NO PAPER SELECTED
CUSTOM PAPER PAPER NO.1 - 10
“HEAD ALIGNMENT” on
page 28
PAPER THICKNESS SELECT PAPER TYPE
SELECT THICKNESS
ALIGNMENT AUTO, MANUAL
“NETWORK SETUP” on
page 28
NETWORK SETUP DISABLE, ENABLE
IP ADDRESS SETTING AUTO, PANEL
IP, SM, DG SETTING IP ADDRESS
000.000.000.000 - 255.255.255.255
SUBNET MASK
000.000.000.000 - 255.255.255.255
DEFAULT GATEWAY
000.000.000.000 - 255.255.255.255
BONJOUR ON, OFF
INIT NETWORK SETTING EXECUTE
“OPTIONS SETUP” on
page 29
SpectroProofer STATUS INFORMATION
DEVICE ALIGNMENT
TAKE UP REEL TAKE UP REEL VERSION
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Details of Menu mode
PRINTER SETUP
Item Parameter Explanation
PLATEN GAP NARROW You can adjust the distance between the print head and paper.
O STANDARD: Normally, select STANDARD.
O When selecting other than STANDARD, the following icon
appears on the LCD panel.
: NARROW
: WIDE
: WIDER
: WIDEST
STANDARD
WIDE
WIDER
WIDEST
PAGE LINE ON You can select whether to print a page line (line along which to
cut) on the roll paper. Select ON if you want to print the page line,
or OFF otherwise.
The vertical line may be printed when the roll paper width that is
set in the printer driver is smaller than the width of the roll paper
that is loaded in the printer.
This setting is available for roll paper only.
OFF
ROLL PAPER MARGIN DEFAULT You can select margins for roll paper.
O DEFAULT:
The top margin of Premium Glossy Photo Paper (250),
Premium Semigloss Photo Paper (250), and Premium Luster
Photo Paper (260) are 20 mm and the bottom margin is 15
mm.
O TOP/BOTTOM 15mm:
The top and bottom margins are 15 mm and left and right
margins are 3 mm.
O TOP 35/BOTTOM 15mm:
The top margin is 35 mm, bottom is 15 mm, and left and
right are 3 mm.
O 15mm:
The margins of all four sides are 15 mm.
O 3mm:
The margins of all four sides are 3 mm.
The print size does not change even when the margins are
changed.
TOP/BOTTOM15mm
TOP 35/BOTTOM 15mm
15mm
3mm
PAPER SIZE CHECK ON You can select whether to check the paper width.
O ON:
Check the paper width and top edge of the paper.
O OFF:
Do not check the paper width and top edge of the paper.
The printer continues to print even if the paper width does
not match the data width, and the printer may print beyond
the paper. Because this soils the inside of the printer, we
recommend you select ON. This may result in a wider blank
margin at the top of each page.
OFF
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PAPER SKEW CHECK ON O ON:
If the paper is not straight, an error message appears on the
LCD panel and the printer stops printing.
O OFF:
A paper align error does not occur even if the printed data is
out of range of the paper, and the printer continues to print.
This setting is available for roll paper only.
OFF
REFRESH MARGIN ON When you select ON, the printer cuts an extra print area
automatically after borderless printing.
OFF
AUTO NOZZLE CHECK ON: PERIODICALLY The printer performs a nozzle check and if there are missing dots,
it performs cleaning automatically.
O ON: PERIODICALLY
Automatically performs a nozzle check periodically.
O ON: EVERY JOB
Performs a nozzle check before printing each job.
O OFF
Does not perform a nozzle check automatically, except for
some operations.
ON: EVERY JOB
OFF
PRINT NOZZLE PATTERN OFF When you select ON, the printer prints the nozzle check pattern
before printing each print job or the 10th sheet, depending on
the setting you have set.
This setting is available for roll paper only.
ON: EVERY PAGE
ON: EVERY 10 PAGES
CHANGE BLACK INK MANUAL This function is enabled when printing to paper that supports
both matte black and photo black ink.
Select between automatically switching black ink (AUTO) or not
automatically switching black ink (MANUAL) when switching the
type of black ink from the printer driver.
When AUTO is selected, the printer automatically switches to the
type of black ink set in the printer driver, even if the type of black
ink set in the printer driver and the printer itself do not match.
A confirmation message is displayed when MANUAL is selected.
If you choose to continue printing, the printer switches to the
type of black ink specified in the printer driver, and then performs
the printing operation.
When printing to paper that has a specific type of supported
black ink, you cannot set the type of black ink from the printer
driver regardless of this setting. You must set the type of black ink
that is compatible with your paper from the printer's control
panel before printing. See “Changing the Black Ink” on page
61
AUTO
INITIALIZE SETTINGS EXECUTE You can return all setting values you have made in the PRINTER
SETUP menu to their factory set value.
Item Parameter Explanation
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TEST PRINT
MAINTENANCE
You can perform maintenance functions, such as head cleaning.
Item Parameter Explanation
NOZZLE CHECK PRINT You can print a print head nozzle check pattern for each ink
cartridge.
See “Nozzle check” on page 77
STATUS SHEET PRINT You can print the current printer status.
NETWORK STATUS SHEET PRINT You can print the current network status.
JOB INFORMATION PRINT You can print the job information saved in the printer (up to 10
jobs.)
CUSTOM PAPER PRINT You can print custom paper information registered in the CUSTOM
PAPER menu.
Item Parameter Explanation
CUTTER ADJUSTMENT EXECUTE You can fine tune the cutting position when printing to roll paper
with no margins in all directions. When using this function, a
cutter position adjustment pattern is printed. You can select the
cutter position number within a range of -120 to +120 mil (-3.0 to
+3.0 mm) in increments of 8 mil (0.2 mm).
CUTTER REPLACEMENT EXECUTE Starts the cutter replacement operation.
See “Replacing the Cutter” on page 73
CLEANING NORMAL CLEANING You can perform normal cleaning.
CLEAN COLOR PAIRS You can select the nozzles to clean from the following two-color
combinations; C/VM, PK (MK)/LK, O/G, LLK/Y, or VLM/LC.
POWER CLEANING You can clean the print head more effectively than normal head
cleaning.
CLOCK SETTING MM/DD/YY HH:MM You can set year, month, date, hour, and minute.
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PRINTER STATUS
This menu shows the printer status.
* This function is not supported in some areas. For details, visit your local Epson Web site or contact your local Epson
dealer/representative.
Item Parameter Explanation
VERSION HW0xxxx-xx.xx.IBCC or
HN0xxxx-xx.xx.IBCC
You can see the firmware version.
INK LEVEL (ink color) nn% You can see the status of each ink cartridge.
MAINTENANCE TANK LEFT nn% You can see the free space of the maintenance tank.
RIGHT nn%
JOB HISTORY No. 0 - No.9
INK xxxxx.xml
PAPER xxx.x cm2
You can see ink consumption (INK) in milliliters and paper size
(PAPER) for each print job saved in the printer. The latest job is
saved as No. 0.
TOTAL PRINTS nnnnnn PAGES You can see the total amount of pages you have printed.
EDM (or myEpsonPrinter)
STATUS *
INITIALIZING, NOT
STARTED, ENABLED,
DISABLED
You can see if the EDM (or myEpsonPrinter) is enabled or
disabled. If it is enabled, the time that the EDM status was last
uploaded is displayed.
LAST UPLOADED
MM/DD/YY HH:MM GMT,
(NOT UPLOADED)
Note:
O When the Ink Check light flashes or remains on, you need to replace the expended ink cartridge. If you replace the
cartridge correctly, the counter resets automatically.
See “Replacing Ink Cartridges” on page 67
O You need to replace the maintenance tank when the LCD panel instructs to do so. If you replace the tank correctly,
the counter resets automatically.
See “Replacing the Maintenance Tank” on page 72
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PAPER SETUP
When you use non-Epson media, be sure to make the appropriate settings for the paper.
Item Parameter Explanation
ROLL PAPER REMAINING REMAINING PAPER SETUP You can set the paper remaining counter function only if paper is
not loaded in the printer.
O OFF:
The ROLL PAPER REMAINING function is disabled. The Roll
Paper Counter icon does not appear on the LCD panel.
O ON:
The remaining amount of roll paper is displayed on the LCD
panel. When you press the button, the barcode
(including the paper type, the roll paper length, and the roll
length alert value information) is printed on the roll paper
edge. When the roll paper is changed, the barcode is
scanned and the paper type, the roll paper length, and the
roll length alert value information are set.
ROLL PAPER LENGTH These settings are available only when REMAINING PAPER SETUP
is ON.
You can get a message when there is not much paper left, by
setting the roll alert.
When using roll paper, enter the length of the roll paper set in the
printer and the alert value. You can set the roll paper length from
5.0 to 99.5 m, and the roll length alert from 1 to 15 m.
ROLL LENGTH ALERT
PAPER TYPE Photo Paper You can select the media type loaded in the printer.
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
CUSTOM PAPER
NO PAPER SELECTED
CUSTOM PAPER PAPER NO.1 - 10 You can select a number (between 1 to 10) to register the settings
(such as Paper Type, Platen Gap, Thickness Pattern, Paper Feed
Adjust, Drying Time, Paper Suction) or to recall these settings you
have made.
The number you select here is displayed on the LCD panel.
See “CUSTOM PAPER” on page 26
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26
CUSTOM PAPER
When you use non-Epson media, you need to make settings suitable for the media.
After you have selected the paper number, make the following settings. Make sure to select the paper from PAPER
TYPE first, and then make the PLATEN GAP setting and so on.
To set the custom paper, see the following section.
“Setting the custom paper in the printer” on page 158
Item Parameter Explanation
PAPER TYPE Photo Paper You can select the media type that is most similar to the paper
you are using.
Proofing Paper
Fine Art Paper
Matte Paper
Plain Paper
Others
PLATEN GAP NARROW You can adjust the distance between the print head and paper.
STANDARD: Normally, select STANDARD.
NARROW: Use this when printing on thin paper.
WIDE or WIDER: Select this if you find that printed images are
smeared.
STANDARD
WIDE
WIDER
THICKNESS PATTERN PRINT You can print the paper thickness detection pattern.
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27
PAPER FEED ADJUST PATTERN Use this setting if you are unable to resolve banding (horizontal
striped lines or uneven colors) even after cleaning or aligning the
print head.
O Pattern
This method allows you to correct by visually checking a
printed pattern and entering a correction value.
Check for the lightest colored pattern in lines A to D on the
printed adjustment pattern. In the following example, “3”
should be selected as it is the lightest.
Enter the confirmed number for each entry screen for lines
A to D.
O Value
You can change the value based on the banding in the
printed material.
The correction value (-0.70 to + 0.70%) is set at a rate of one
meter per paper feed. Because a black band occurs (dark
colored stripe) if too little paper is fed, adjust it in a +
direction. Because a white band occurs (a white or light
colored stripes) if too much paper is fed, adjust it in a -
direction.
VALUE
DRYING TIME 0.0sec You can set the ink drying time for each print head pass. The
range is 0 to 10 seconds. Depending on the ink density or paper
type, the ink does not dry soon. In this case, set the drying time
longer.
0.0sec to 10.0sec
PAPER SUCTION STANDARD You can set the suction pressure used to feed the printed paper.
-1 to -4
SET ROLL PAPER TENSION NORMAL When using a cloth or thin paper or when wrinkles appear in the
paper during printing, select HIGH or EXTRA HIGH.
HIGH
EXTRA HIGH
REMOVE SKEW ON You can select whether to perform this operation to reduce the
paper skew or not.
OFF
Item Parameter Explanation
1 2 3 4 5
A
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The Control Panel
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HEAD ALIGNMENT
You can perform print head alignment. For more details, see the following section.
“Print head alignment” on page 83
NETWORK SETUP
When you use the printer on the network, set the following items.
Item Parameter Explanation
PAPER THICKNESS SELECT PAPER TYPE When using Epson special media, select the paper type. If you use
non-Epson special media, enter the paper thickness in the range
of 0.1 to 1.5 mm.
SELECT THICKNESS
ALIGNMENT AUTO When you select AUTO, the adjustment pattern for output is read
by the sensor and the optimum adjustment value is registered
automatically in the printer. When you select MANUAL, you need
to check the pattern and enter the value for alignment.
MANUAL
Item Parameter Explanation
NETWORK SETUP DISABLE You can make the network settings using the printer’s control
panel. The following items appear only when ENABLE is selected.
After setting the items, press the button in the NETWORK
SETUP menu, so the network is reset and the network connection
is available after 40 seconds. The NETWORK SETUP menu does not
appear while resetting the network.
ENABLE
IP ADDRESS SETTING AUTO You can select the method to set the IP address to the printer.
When you select PANEL, IP,SM,DG SETTING appears.
PANEL
IP,SM,DG SETTING Ask your system administrator for detailed information.
BONJOUR ON You can enable or disable the Bonjour setting.
OFF
INIT NETWORK SETTING EXECUTE You can return the network settings of the printer to the factory
default value.
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The Control Panel
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OPTIONS SETUP
When you use the optional equipment, set the following items.
Item Parameter Explanation
SpectroProofer STATUS INFORMATION In STATUS INFORMATION, displays the status of each item of
SpectroProofer, such as the version of SpectroProofer, the
product numbers of the white calibration tiles, the temperature
of Color Measurement Device (ILS20EP), ambient air
temperature, and the color of the backing.
In DEVICE ALIGNMENT, perform the setup for SpectroProofer
installed.
DEVICE ALIGNMENT
TAKE UP REEL TAKE UP REEL VERSION Displays the version of Auto Take-up Reel Unit.
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The Control Panel
30
Maintenance Mode
You can change the language or unit used on the
display or return all the setting values to their factory
default.
A
Turn off the printer by pressing the button.
B
Press both the button and the button
at the same time to turn on the printer.
Refer to the "Maintenance mode list" on the
right for details.
The setting procedures are the same as those for
the Menu mode.
See “Using the Menu mode” on page 16
C
To exit the Maintenance mode, press the
button to turn off the printer.
Maintenance mode list
Item Parameter Explanation
LANGUAGE JAPANESE You can select the
language to be
displayed on the LCD
panel.
ENGLISH
FRENCH
ITALIAN
GERMAN
PORTUGUE
SPANISH
DUTCH
KOREAN
CHINESE
LENGTH UNITS METRIC You can select a unit
of measurement to
use to display length.
FEET/INCH
TEMPERATURE
UNITS
°C You can select the
unit of temperature
displayed on the LCD
panel.
F
ROLL PAPER
TENSION
1 - 5 You can change the
maximum value of
Roll Paper Tension.
SS CLEANING EXECUTE You can perform
ultrasonic head
cleaning.
DEFAULT
PANEL
EXECUTE You can set all
setting values you
made in the Menu
mode to their factory
set value.
AUTO
CLEANING
TIMES
1 - 3 The number of times
to perform auto
cleaning when a clog
was detected after
performing an auto
nozzle check.
CUSTOM 0 - 255 You can make
custom settings.
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Paper Handling
31
Paper Handling
Supported Media
We recommend you use Epson special media that can
enhance the usage and expressive power of the printing
results. See the following section for more information
on the paper.
“Paper Information” on page 172
Roll paper
Cut sheet
Note:
O Do not use paper that is wrinkled, scuffed, torn,
dirty or otherwise imperfect.
O Insert the paper just before printing. Remove it
from the printer when printing is finished and store
it in accordance with the instructions for the media
that you are using.
O When you use paper other than Epson special
media, see the instructions included with the paper,
or contact your supplier for more information. Test
the print quality before purchasing a large amount
of paper.
Media
types
Plain paper, recycled paper, others
Roll paper
size
2-inch core:
Outer diameter 103 mm or less
3-inch core:
Outer diameter 150 mm or less
Paper size Epson Stylus Pro 9900/9910:
2-inch core: 254 to 1118 mm × 45 m
3-inch core: 254 to 1118 mm × 202 m
Epson Stylus Pro 7900/7910:
2-inch core: 254 to 610 mm × 45 m
3-inch core: 254 to 610 mm × 202 m
Thickness Plain paper, recycled paper:
0.08 to 0.11 mm
(Weight: 64 to 90 g/m
2
)
Others:
0.08 to 0.5 mm
Available
width for
borderless
printing
10 inches, 300 mm, 13 inches (Super A3),
16 inches, 17 inches, 512 mm (B2),
594 mm (A1), 24 inches (Super A1), 728
mm (B1), 36 inches (Super A0), 44 inches
(Super B0)
Media
types
Plain paper, recycled paper, others
Paper size Epson Stylus Pro 9900/9910:
Width: 210 to 1118 mm
Length: 279.4 to 1580 mm
(A4 to Super B0)
Epson Stylus Pro 7900/7910:
Width: 210 to 610 mm
Length: 279.4 to 914 mm
(A4 to Super A1)
Thickness Plain paper, recycled paper:
0.08 to 0.11 mm
(Weight: 64 to 90 g/m
2
)
Others:
Length 279 to 728 mm:
0.08 to 1.5 mm
Length 728 to 2032 mm:
0.08 to 0.5 mm
Available
width for
borderless
printing
10 inches, 300 mm, 13 inches (Super A3),
16 inches, 17 inches, 512 mm (B2), 594 mm
(A1), 24 inches (Super A1), 728 mm (B1), 36
inches (Super A0), 44 inches (Super B0)
Note:
O Since the quality of any particular brand or type of
paper may be changed by the manufacturer at any
time, Epson cannot attest to the quality of any
non-Epson brand or type of paper. Always test
samples of paper before purchasing large quantities
or printing large jobs.
O Poor quality paper may reduce print quality and
cause paper jams or other problems. If you
encounter problems, switch to a higher grade of
paper.
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Using Roll Paper
Loading roll paper
To load roll paper, follow the steps below.
A
Turn on the printer by pressing the button.
B
Open the roll paper cover.
C
To unlock the adapter holder, push the lock
lever of the adapter holder down firmly. Then
move the adapter holder to the left with the
handle.
D
Place the paper roll in the gap on the top face of
the printer.
Note:
O When REMAINING PAPER SETUP is ON, the
barcode (including the paper information) is
printed on the roll paper edge before the paper is
removed. This will facilitate paper setting the next
time the same paper is used.
See “PAPER SETUP” on page 25
O We recommend that you load the roll paper
immediately before printing. If the paper roll is left
in the printer, the roller for securing the paper may
leave a mark on the surface of the paper.
Note:
After turning on the printer, press the
button before loading the paper to display the
instructions for paper settings.
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E
Switch the lever of the roll media adapter to fit
the core size of the roll paper.
Using 2-inch core:
Using 3-inch core:
F
Release the lock lever of the adapters on both
sides.
G
Attach the roll media adapters on both ends of
the roll paper. Then, pull down the lock lever of
the adapters on both sides to lock.
Push the adapters into the paper core firmly.
H
Move the roll paper to the right side until it
touches the roll paper set guide.
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I
Slide the adapter holder with the handle to make
the left roll media adapter align with on the
adapter holder.
J
Roll the roll paper slowly into the roll paper
holder.
K
Slide the adapter holder with the handle to the
right to set it in the holder axis firmly.
Make sure to set both ends of the roll paper into
the adapters firmly.
L
Push the lock lever of the adapter holder up to
lock.
M
Press the button.
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N
Insert the paper into the insertion slot. Pull the
paper down through the paper insertion slot so
that it comes out below.
Take care not to fold the edge of the paper, and
insert it so that there is no slack.
If you have difficulty feeding the paper, adjust
the paper suction by pressing the or
button. Pull the paper to fit the edge of the paper
to the label position.
O
Close the roll paper cover.
P
Press the button.
After a few seconds, the paper moves to the
printing position. When you press the
button, it moves immediately.
Q
If ARE THESE SETTINGS OK? appears on the
LCD panel, press the or button to select
NO and then press the button. Set the media
type and paper remaining, and then press the
button to set the media.
The previous setting appears on the LCD panel.
If the media type and paper remaining are
correct, select YES and then press the
button.
R
If the edge of the roll paper has folds, press the
button to cut the edge.
S
When using the paper basket, set it in the
forward or backward position.
If you are using Epson Stylus Pro 9900/9910,
you can also use the optional Auto Take-up Reel
Unit.
See “Using the paper basket and paper
guides” on page 43
See “Using Auto Take-up Reel Unit (For
Epson Stylus Pro 9900/9910 only)” on page 47
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Paper Handling
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Cutting the roll paper
There are two ways to cut the roll paper.
Setting the cutting method
Before printing, select the cutting method.
Printing from the printer’s control panel (such
as printing a status sheet)
Press the button to select cutting method.
Printing from the computer
Set the Auto Cut setting in the Roll Paper Option
dialog box of the printer driver.
Cutting the roll paper after printing
Cutting the roll paper automatically
Cut the roll paper automatically after printing each
page.
Cutting the roll paper manually
To cut the roll paper manually, follow the steps below.
A
While watching the inside of the printer over the
front cover, press the button to feed the roll
paper and adjust the cutting position to the
mark on the left side of the print head.
B
Press the button. When the selection menu
appears, select CUT by using the or
button, and then press the button.
The paper is cut by the built-in cutter.
Method Operation
Auto cut Cut the roll paper after printing each page
automatically.
Manual cut Cut the roll paper manually, or cut the roll
paper using cutter sold at a store.
Note:
O Some of the roll paper may not be cut using the
built-in cutter. Use a cutter sold at a store to cut
the paper.
O It may take a while to cut the roll paper.
Icon Explanation
Roll Auto Cut On
Roll Auto Cut Off
Note:
O If the paper cannot be cut by the built-in
cutter, press the button so the printer
automatically feeds the paper to the
position where you can cut it manually.
Cut the paper using the cutter.
O Depending on the paper type, the
minimum length of paper you can cut is set
from 60 to 127 mm. You can not change it.
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Removing the roll paper
A
Make sure the printer is turned on.
B
Open the roll paper cover.
C
Press the button to release the paper
presser.
The roll paper is rewound automatically if the
printer state is after the paper cut but in the
READY state. However, when using the
optional Auto Take-up Reel Unit, the printer
does not rewind the roll paper.Rewind the roll
paper manually, if it is not automatically done.
Note:
We recommend that you remove the roll paper from the
printer after printing. If the paper roll is left in the
printer, the roller for securing the paper may leave a
mark on the surface of the paper.
Note:
When you are not using the roll paper, wrap it
using the optional roll paper belt.
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D
To unlock the adapter holder, push the lock
lever of the adapter holder down firmly. Move
the adapter holder to the left with the handle
until the end. Then take it off from the holder
axis.
E
Roll over the paper roll to the front side, and
then place it in the gap on the top face of the
printer.
F
Pull up the lock lever of the adapter to unlock.
Then remove the roll media adapter from the
paper roll.
After rewinding the roll paper carefully, place it
in the original bag that it came in when you
purchased it.
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Using Cut Sheet Media
The procedures differ depending on your paper size
and thickness.
Loading cut sheet smaller than
A3 size
A
Turn on the printer by pressing the button.
B
Press the button repeatedly until Sheet
appears.
C
Make sure that the roll paper cover is closed.
Paper Refer to
Smaller than A3
size
“Loading cut sheet smaller
than A3 size” on page 39
A3 or larger or
thick paper
“Loading cut sheet A3 size or
larger / thick paper” on page 40
Note:
O Flatten the paper before loading it in the printer. If
paper that is wavy or slack is loaded, the printer
may not recognize the paper size correctly or may
not print normally.
Also, we recommend that you repack the paper in
its original package and store it flat, only taking it
out of the bag just before you use it.
O If roll paper is loaded, rewind it first before loading
single sheet paper.
O When you use paper other than Epson special
media, see the instructions included with the
paper, or contact your supplier for more
information.
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Paper Handling
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D
Load the sheet into the paper insertion slot until
it meets resistance.
Align the right edge of the paper with the setting
position, and then insert the paper until it meets
resistance. When using paper sizes A4 or below,
set the paper until it reaches the bottom along
the line on the metal part under the paper
insertion slot.
PRESS THE BUTTON appears on the LCD
panel.
E
Press the button.
The paper moves to the start position.
F
If ARE THESE SETTINGS OK? appears on the
LCD panel, press the or button to select
NO and then press the button. Set the media
type and paper remaining, and then press the
button to set the media.
The previous setting appears on the LCD panel.
If the media type and paper remaining are
correct, select YES and then press the
button.
G
If you use the paper basket, set it backward
position.
See “Using the paper basket and paper
guides” on page 43
Loading cut sheet A3 size or
larger / thick paper
When you load a cut sheet media A3 or larger or thick
paper (0.5 to 1.5 mm), follow the steps below.
Setting direction of the paper is as indicated below.
A
Turn on the printer by pressing the button.
B
Press the button repeatedly until Sheet
appears.
C
Make sure that the roll paper cover is closed.
D
Press the button.
Note:
Load the sheet vertically, like most magazines.
Paper Direction
A3 or larger cut sheet (with
thickness of 0.5 mm or less)
Vertical
Thick paper with length of 728
mm or less
Vertical
Thick paper with length of 728
mm or longer
Horizontal
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Paper Handling
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E
Load the sheet into the paper insertion slot.
F
Make sure that the right and bottom edges of the
sheet are straight and in line with the set line.
If you have difficulty adjusting the thick paper,
adjust the paper suction by pressing the or
button.
G
Press the button.
After a few seconds, the paper moves to the start
position. If you press the button, it moves
at once.
H
If ARE THESE SETTINGS OK? appears on the
LCD panel, press the or button to select
NO and then press the button. Set the media
type and paper remaining, and then press the
button to set the media.
The previous setting appears on the LCD panel.
If the media type and paper remaining are
correct, select YES and then press the
button.
I
If you use the paper basket, set it in the forward
position.
See “Using the paper basket and paper
guides” on page 43
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Ejecting Paper
This section explains how to eject paper after printing.
For roll paper
See the following section to cut the roll paper.
“Cutting the roll paper” on page 36
For cut sheet media
A
When printing is complete, the printer supports
the printed media, and PAPER OUT. LOAD
PAPER is displayed on the LCD panel.
If READY appears on the LCD panel, press the
button to feed the paper.
B
Press the button to remove the paper.
Note:
When you use the paper basket, see the following
section.
“Using the paper basket and paper guides” on page
43
When you use optional Auto Take-up Reel Unit, see the
following section.
“Using Auto Take-up Reel Unit (For Epson Stylus
Pro 9900/9910 only)” on page 47
c
Caution:
Do not press any buttons when the Power
light or the Pause light is flashing.
c
Caution:
The paper may fall after ejecting. Be sure
to hold the paper to avoid falling and
damaging the paper.
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Paper Handling
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Using the paper basket and
paper guides
To avoid your prints getting dirty or crinkled, set the
paper basket as explained below. The feeding direction
is different depending on the media type.
When feeding paper forward
The paper guides keep the ejected prints straight. This
section explains how to switch the status from feeding
paper backward to feeding paper forward.
A
For Epson Stylus Pro 9900/9910, bring the rear
basket up to the vertical position.
B
Remove the hook-and-loop fastener straps of
the front paper basket, and tilt it down.
Direction Epson Stylus Pro
9900/9910
Epson Stylus Pro
7900/7910
Forward Paper length:
1580 mm or longer
Paper thickness:
0.5 mm or more
Paper length:
914.4 mm or
longer
Paper thickness:
0.5 mm or more
Backward Paper length:
Less than
1580 mm
Paper thickness:
Less than 0.5 mm
Paper length:
Less than
914.4 mm
Paper thickness:
Less than 0.5 mm
Note:
O Ejecting your prints in the wrong direction may
cause dirty or crinkled prints.
O When printing on Canvas using the paper basket,
feed the paper forward to avoid damaging printed
surface.
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C
Slightly tilt the front paper basket to set the
paper guides to the horizontal position.
D
Bring the paper basket to the vertical position.
This makes the basket cloth tight.
E
In order to parallelize the basket cloth, move the
paper guides.
When feeding paper backward
Feed the prints backward and store them in the paper
basket. This section explains how to switch the status
from feeding paper forward to feeding paper
backward.
A
Bring the paper guides to the horizontal
position.
B
Tilt the front paper basket slightly down from
the fixed position.
Note:
Do not stack more than one print in the paper basket. If
you stack multiple prints, the space between the paper
supports and paper basket becomes narrow. This may
cause a paper feed error.
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C
Move the paper guides to the vertical position,
and then bring the front basket back as far as it
goes.
D
Bring the front paper basket up and fasten it
with the hook-and-loop fastener straps.
Be sure to fasten the hook-and-loop fastener
upward.
E
For Epson Stylus Pro 9900/9910, switch the
position of the rear paper basket depending on
the paper size.
If the paper is A1 or smaller:
Lift both the front and rear baskets as shown
below.
If the paper is larger than A1 size:
Tilt the rear basket until parallel to the floor
during printing.
Tilt the front basket until parallel to the floor
when ejecting your prints.
Note:
If you are concerned about the print quality
when printing on Doubleweight Matte Paper or
Enhanced Matte Paper, try to set the paper
guides in the front direction.
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Storing the paper basket
If the paper basket is not used, bring the front basket up
to the vertical position. This section explains how to
switch the status from feeding paper backward status to
storing paper basket.
A
For Epson Stylus Pro 9900/9910, bring the rear
basket up to the vertical position.
B
Bring the paper guides to the horizontal
position.
Note:
When printing on Enhanced Matte Paper, you can
stack plural prints on the front basket by tilting it until
parallel to the floor. The quality of the prints may not
be assured, including scratches or dirty appearing.
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C
Remove the hook-and-loop fastener straps, and
refasten it downward. Then bring the front
paper basket up to the vertical position.
D
Tilt the paper guides.
Using Auto Take-up Reel Unit
(For Epson Stylus Pro 9900/9910
only)
When you want to print your data on roll paper and do
not want to cut it or feed it out onto the floor, you can
use the optional Auto Take-up Reel Unit to roll up
your print.
You can wind the roll paper forward or backward.
Forward Backward
w
Warning:
Make sure the take-up reel unit is installed
properly and securely. Bodily injury may occur if
it falls.
Note:
O Make sure that the leading edge of the roll paper is
straight; otherwise, the Auto Take-up Reel Unit
does not take up the roll paper correctly.
See “Cutting the roll paper” on page 36
O See the Auto Take-up Reel Unit Setup Guide for
detailed information on installing the Auto
Take-up Reel Unit.
O When using Doubleweight Matte Paper or
Singleweight Matte Paper, wind the roll paper
forward.
O When using Singleweight Matte Paper with a
24-inch width or wider, use the Tensioner that
comes with the Auto Take-up Reel Unit to ensure
the print quality.
See “Winding paper forward” on page 48
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Control box
1. Sensor light
Displays the status of the Auto Take-up Reel Unit.
2. Auto switch
It automatically winds the roll paper after printing.
3. Manual switch
It manually winds the roll paper after printing. This
mode becomes available when the Auto switch is Off.
Winding paper forward
A
Plug the power cord into an outlet and make
sure the sensor light is on.
B
Turn on the printer by pressing the button.
C
Make sure the Auto Take-up Reel Unit icon is
displayed on the LCD panel.
If the icon is not displayed, make sure the Auto
Take-up Reel Unit is connected properly and
the power is on.
D
Set the roll paper.
See “Loading roll paper” on page 32
E
Press the button to select Roll Auto Cut Off
or Roll Auto Cut On .
F
Press the button to feed the roll paper.
Light Status
On It is ready to use.
Flashing rapidly It is operating.
Flashing slowly It is in the power-saving
mode.
Long interval of flashing It has an error.
Off It is off.
Item Description
Backward It automatically winds the roll paper with
printed surface inside.
Forward It automatically winds the roll paper with
printed surface outside.
Off Do not rewind the roll paper.
Item Description
Backward It winds the roll paper with printed
surface inside. It becomes faster by
pressing this button for 3 seconds.
Forward It winds the roll paper with printed
surface outside. It becomes faster by
pressing this button for 3 seconds.
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Paper Handling
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G
Tape the leading edge of the roll paper to the
take-up reel core in three places.
H
Press the button to feed the paper forward
and create a loop of slack.
I
Set the Manual switch to Forward and hold it
for a while to take up the roll paper for three or
more revolutions of the take-up paper core.
After taking up the paper, ensure that there is
adequate slack between the roll paper and the
take-up reel core.
Winding paper backward
A
Turn on the printer, and then pull out the roll
paper. See step 3 to 6 of the following section.
“Winding paper forward” on page 48
B
Pull the bottom of the roll paper around the
back of the reel core as shown below. Then tape
the leading edge of the paper to the reel core in
three places.
C
Press the button to feed the paper forward
and create a loop of slack.
D
Set the Manual switch to Backward and hold it
for a while to take up the roll paper for three or
more revolutions of the take-up paper core.
After taking up the paper, ensure that there is
adequate slack between the roll paper and the
take-up reel core.
Note:
For Singleweight Matte Paper with a 24-inch
width or wider, place the Tensioner in the slack
of the roll paper. Make sure to place it in the
center of the roll paper.
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Paper Handling
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Taking up your prints
When the Auto Take-up Reel Unit is installed, and the
take-up reel core is loaded with paper to take up in the
desired direction, you can use the unit to take up your
prints.
A
Set the Auto switch to Forward or Backward.
B
Send a print job to the printer.
The printer starts printing. The Auto Take-up
Reel Unit takes up the roll paper in the direction
you set in step 1.
Removing paper after take-up
After paper take-up, follow the steps below to remove
the take-up reel core.
A
Set the Auto switch to Off.
B
Cut the roll paper.
O Press the button to cut the roll paper.
O If the roll paper cannot be cut with the
built-in cutter, use a scissors or cutter sold
at a store.
C
Turn the lever to unlock the movable unit, and
then slide it to the left so that the flange knob
clears the end of the take-up reel core.
While doing this, support the take-up reel core
with one hand to keep it from falling.
w
Warning:
Do not touch the Auto Take-up Reel Unit while it
is operating. Doing so may result in injury.
Note:
When printing by using the Roll Auto Cut On ,
set the Auto switch of the Auto Take-Up Reel Unit to
Off, otherwise the printer does not cut the paper. You
can set the Auto switch to Off during printing to cut
the paper automatically.
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Paper Handling
51
D
Remove the take-up reel core from the flange
knob on the movable unit and the drive unit.
Using the core from a used paper roll
as a take-up reel core
You can use a used paper roll as the take-up reel core.
The installation of the flange to the Auto Take-up Reel
Unit varies depend on the core size of the paper.
A
Remove the flange by pinching the knob.
B
Reverse the flange so that the smaller knob is
positioned on the outside, then replace it on the
drive unit by pinching the knob.
c
Caution:
The paper roll is heavy so have two people
hold it by both ends of the paper roll.
Note:
If the paper roll core is deformed or damaged, it cannot
be used as a take-up reel core.
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Paper Handling
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C
Remove the flange by pinching the knob.
D
Reverse the flange so that the smaller knob is
positioned on the outside, then replace it on the
movable unit by pinching the knob.
Installing a take-up reel core
The method of installing the take-up reel unit is the
same for both 2-inch and 3-inch reel cores.
A
Make sure that the lock lever is released (turned
to the left). Slide the movable unit to the left end
of the horizontal strut.
B
Slip one end of the take-up reel core over the
flanged knob on the drive unit.
C
Insert the flanged knob on the movable unit into
the other end of the take-up reel core.
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Paper Handling
53
D
Turn the lock lever to the front to lock the
movable unit.
Make sure the take-up reel unit is locked
properly and firmly.
Printable area
For roll paper, the following margin widths can be
selected using the control panel.
See “PRINTER SETUP” on page 21
A Roll
paper
The minimum top margin is 3.0 mm
(0.12")
Cut
sheets
The minimum top margin is 3.0 mm
(0.12")
B-L Roll
paper
The minimum left margin is 0.0 mm
(0")
Cut
sheets
The minimum left margin is 0.0 mm
(0")
B-R Roll
paper
The minimum right margin is
0.0 mm (0")
Cut
sheets
The minimum right margin is
0.0 mm (0")
C Roll
paper
The minimum bottom margin is
3.0 mm (0.12")
Cut
sheets
The minimum bottom margin is
14.0 mm (0.55")
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Paper Handling
54
Parameter A B-L B-R C
TOP/
BOTTOM
15mm
15mm 3mm 3mm 15mm
TOP35/
BOTTOM
15mm
35mm 3mm 3mm 15mm
15mm 15mm 15mm 15mm 15mm
3mm 3mm 3mm 3mm 3mm
Note:
O The print area does not change even when the
margins are changed.
O The printer automatically detects the dimensions
of the paper that is loaded. Print data that exceeds
the printable area of the paper cannot be printed.
O When the same data is printed with a 3-mm
margin and a 15-mm margin and compared, you
may notice that part of the right side of the 15-mm
margin image is not printed.
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Basic Settings
55
Basic Settings
Print Settings
This section describes how to print your data from an
application using the Epson printer driver.
Printing procedures (Windows)
Making the paper settings
A
Start your application.
B
From the File menu, select Page Setup (or the
paper setting menu such as Print.)
C
Make the settings such as paper size in the Page
Setup dialog box.
Example: Paint
D
Click OK to close the dialog box.
Then, create a print data.
Making the printer driver settings
A
Turn on the printer, and set the paper in the
printer.
See “Paper Handling” on page 31
B
From the File menu, select Print or Page Setup.
C
Make sure your printer is selected, and click
Printer, Setup, Options, Properties, or
Preferences.
D
Select the media type, color, or print quality
according to the paper loaded in the printer.
Note:
The dialog box may differ depending on the
application. See its online help for the details.
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Basic Settings
56
E
Select the paper source and paper size according
to the paper loaded in the printer.
After making the settings, click OK.
Make sure to select the same paper size as you
set in the application.
F
Click Print.
The progress meter appears on your display,
and printing will be started.
Printing procedures (Mac OS X)
Making the paper settings
A
Start your application.
B
From the File menu, select Page Setup (or the
paper setting menu such as Print.)
C
Select the printer, and then make the settings.
The list of available paper appears in the Paper
Size list. Select the appropriate paper size.
See “Selecting the paper size” on page 57
D
Click OK to close the dialog box.
Then, create a print data.
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Basic Settings
57
Selecting the paper size
Paper Size *XXXX is the paper size. Explanation
Roll
paper
XXXX Roll Paper - Banner Select this size when using a banner printing application.
This prints no margins on the top and bottom and a 3-mm
margin on the right and left sides.
XXXX Roll Paper - Borderless (Auto Expand) Select this size when performing borderless printing on the
roll paper. In the borderless printing for Auto Expand, the
printer driver enlarges the size of print data 3 mm on both
the right and left sides. You can change the amount of
enlargement in the Expansion setting. The size of print data
also enlarges on the top and bottom sides at an equal rate.
This enlarges the size of print data automatically so that you
can perform borderless printing easily. Enlarged areas that
exceed the paper size will not be printed on the paper.
XXXX Roll Paper - Borderless (Retain Size) Select this size when performing borderless printing on roll
paper. The printer driver prints without changing the ratio
of the print data. It does not enlarge the image data. You
need to enlarge 3 mm on both the left and right sides of the
data by using the application that created it in advance.
XXXX Roll Paper - Borderless Banner Select this size when performing borderless printing by
using an application that supports banner printing. The
printer driver enlarges the print area 3 mm on both the left
and right for the width of the paper. Since it does not
enlarge the print data, the sizes on the top and bottom are
printed at the size you created. However, you need to
create the data exceeding 3 mm on both the right and left
sides in advance. This setting has no margin on the top and
bottom sides.
Cut sheet XXXX Sheet - Borderless (Auto Expand) Select this size when performing borderless printing on
both the right and left sides of a single cut sheet. In the
borderless printing for Auto Expand, the printer driver
enlarges the size of print data 3 mm on both the right and
left sides. You can change the amount of enlargement in
the Expansion setting. The size of print data is also enlarged
on the top and bottom sides at an equal rate. This enlarges
the size of print data automatically so that you can perform
borderless printing easily. Enlarged areas that exceed the
paper size on both the right and left sides will not be
printed on the paper. In addition, a 3-mm margin on the top
and a 14-mm margin on the bottom appear.
XXXX Sheet - Borderless (Retain Size) Select this size when performing borderless printing on
both the right and left sides of a single cut sheet. In Retain
Size, the driver performs borderless printing without
enlarge the print data. You need to create the data
exceeding 3 mm on both the right and left sides in advance.
While the margin sizes on the top and bottom are printed at
the size you created, a 3-mm margin on the top and a
14-mm margin on the bottom appear.
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Basic Settings
58
Making the printer driver settings
A
Turn on the printer, and set the paper in the
printer.
See “Paper Handling” on page 31
B
Click Print on the File menu of your
application.
C
Select the printer, then click the button, and
then select Print Settings from the list.
For Mac OS X 10.3.9 to 10.4, select the printer,
and then select Print Settings from the list.
D
Make the settings.
Select the same media type that you loaded in
the printer. Normally, you can print correctly
just by making the settings in the Print Settings
dialog.
E
Make the settings as necessary, and then click
Print to start printing.
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Basic Settings
59
Checking the printer status
For Windows
The Progress Meter appears on your display when you
start printing. It indicates the progress of the current
print job and provides printer status information such
as ink remaining and product number of the ink
cartridges. Also, you can cancel a print job using
Progress Meter.
For Mac OS X
For Mac OS X 10.5 to 10.6, the EPSON Printer Monitor
appears on your display when you start printing. It
indicates the progress of the current print job and
provides printer status information such as ink
remaining and product number of the ink cartridges.
The printer icon appears in the Dock. By clicking the
printer icon, you can check the progress of the current
print job and its printer status information. You can
also cancel a print job.
When problem occurs during
printing
For Windows
If a problem occurs during printing, an error message
appears in the EPSON Status Monitor 3 window.
Click How to, and EPSON Status Monitor 3 will lead
you step by step through a procedure to solve a
problem.
For Mac OS X
If a problem occurs during printing, an error message
appears. Click How to, and EPSON StatusMonitor will
lead you step by step through a procedure to solve a
problem.
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Basic Settings
60
Canceling Printing
There are a few ways to stop the print operation
depending on the situation.
While sending data
While sending or printing data
While printing
: Available
- : Not Available
Canceling printing using the
computer (Windows)
When Progress Meter is displayed
Click Stop on the EPSON Progress Meter dialog box.
When the Progress Meter is not displayed
A
Double-click the printer icon on the task bar.
B
Select the job you want to delete, and then select
Cancel from the Document menu.
When you want to delete all the jobs, select
Cancel all documents from the Printer menu.
If the job has been sent to the printer, the print
data does not appear in the dialog box above. In
this case, cancel the print job using the printer.
Cancel
using
computer
Cancel
using
printer
Operation
- Select the data that you want
to cancel using the
computer.
✓✓O Even if you cancel
printing using the
computer, you cannot
cancel a print job that
has already been sent to
the printer. Perform the
cancel operation at the
printer as well;
otherwise, it may
continue to print on the
data stored in the
printer.
O Even if you cancel
printing using the
printer, you cannot
cancel a print job that
has been stored in the
computer. Perform the
cancel operation using
the computer as well;
otherwise, it may resend
the data stored in the
computer and will start
printing after resetting
the printer.
O When you cancel the
print job from the
printer, the rest of the
print jobs in the cue are
also deleted.
- All the jobs are deleted.
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Basic Settings
61
Canceling printing using the
computer (Mac OS X)
A
Click the Printer icon in the Dock.
B
Select the job you want to delete, and then click
the Delete button.
If the job has been sent to the printer, the print
data does not appear in the dialog above. In this
case, cancel the print job using the printer.
Canceling printing using the
printer
Press the button to select JOB CANCEL, and then
press the button.
Even when it is printing a job, the printing is canceled.
After canceling the job, it takes a while before the
printer is in the READY state.
Changing the Black Ink
Both Photo and Matte Black ink are installed in this
printer.
Photo Black ink can be used for photo papers with
professional quality results. Matte Black ink
significantly increases black optical density when
printing on matte and fine art type papers.
See the following section for the suitable black ink for
the media type.
“Paper Information” on page 172
To switch the black ink, press the button on the
printer’s control panel.
To change the black ink from Photo Black to Matte
Black, it takes about two minutes and consumes
approximately 1.2 ml of ink. To change the black ink
from Matte Black to Photo Black, it takes about three
minutes and consumes approximately 3.4 ml of ink.
Therefore, we recommend performing the printing in a
planned manner to avoid consuming the ink
needlessly.
Follow the steps below to select the black ink when the
media type supports both Photo and Matte Black ink.
A
Set CHANGE BLACK INK to AUTO in the Menu.
If CHANGE BLACK INK is set to AUTO, you can
automatically switch black ink from the printer
driver.
The factory setting is MANUAL. See
“PRINTER SETUP” on page 21
Note:
You cannot cancel a job spooling in the computer. To
cancel a job spooling in the computer, see the section
“Canceling printing using the computer (Windows)” on
page 60 or “Canceling printing using the computer (Mac
OS X)” on page 61.
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Basic Settings
62
B
Open the Main menu (Windows) or the Print
Settings dialog (Mac OS X).
C
After selecting the paper type from Media Type,
select the black ink you want to use.
When the paper selected in Media Type is only
designed for a certain type of black ink, you
cannot change the type of black ink. Select the
type of black ink that supports the paper in
advance from the printer's control panel.
Windows
Mac OS X
D
Check the other settings, and then start printing.
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Options and Consumable Products
63
Options and Consumable Products
The following consumable products are available for use with your printer (as of May, 2008).
For the latest information, see the Epson Web site.
Name Product Code Explanation
Epson
special
media
See the following section for media.
“Paper Information” on page 172
Ink
cartridges
(Color) Epson Stylus Pro
7900/9900
Epson Stylus Pro
7910/9910
Epson recommends the use of genuine
Epson ink cartridges. Epson cannot
guarantee the quality or reliability of
non-genuine ink. The use of
non-genuine ink may cause damage
that is not covered by Epson’s
warranties, and under certain
circumstances, may cause erratic
printer behavior. Information about
non-genuine ink levels may not be
displayed.
See the following section to replace the
ink cartridge.
“Replacing ink cartridges” on page
70
350 ml 700 ml 350 ml 700 ml
Cyan T5962 T6362 T5972 T6372
Orange T596A T636A T597A T637A
Yellow T5964 T6364 T5974 T6374
Light Cyan T5965 T6365 T5975 T6375
Matte Black T5968 T6368 T5978 T6378
Photo Black T5961 T6361 T5971 T6371
Vivid Magenta T5963 T6363 T5973 T6373
Light Black T5967 T6367 T5977 T6377
Green T596B T636B T597B T637B
Light Light Black T5969 T6369 T5979 T6379
Vivid Light Magenta T5966 T6366 T5976 T6376
Maintenance Tank C12C890191 See the following section to replace the
maintenance tank.
“Replacing the Maintenance Tank”
on page 72
Auto Cutter Spare Blade C12C815331 See the following section to replace the
cutter.
“Replacing the Cutter” on page 73
Roll Paper Belt C12C890121
Auto Take-up Reel Unit
(for Epson Stylus Pro 9900/9910)
C12C815321 Auto Take-up Reel Unit is for Epson
Stylus Pro 9900/9910 only. You cannot
use with Epson Stylus Pro 7900/7910.
See the Auto Take-up Reel Unit Setup
Guide for installing it.
See the following section to use Auto
Take-up Reel Unit.
“Using Auto Take-up Reel Unit (For
Epson Stylus Pro 9900/9910 only)” on
page 47
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Options and Consumable Products
64
SpectroProofer Mounter 44"
(for Epson Stylus Pro 9900/9910)
C12C890521 See the SpectroProofer Mounter 24"/44"
Setup Guide and User’s Guide for details.
SpectroProofer Mounter 24"
(for Epson Stylus Pro 7900/7910)
C12C890531
Roll Media Adapter C12C811241 See the following section for details.
“Using Roll Paper” on page 32
Note:
O When using the USB connection and a USB hub, we recommend that you connect the printer to the first hub
connected directly to the computer. Also, some hubs may cause unstable operation. If problems occur, connect the
printer directly to the USB port of the computer.
O When using an Ethernet connection, use a LAN cable. When using a 100BASE-TX STP (shielded twisted-pair) cable,
it should be Category 5 or higher.
Name Product Code Explanation
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Maintenance
65
Maintenance
Daily Maintenance
Instructions for placing the
printer
Observe the following when setting up the printer:
O Choose a flat and stable location that can support
the printer weight (about 135.1 kg for Epson Stylus
Pro 9900/9910 and 100.9 kg for Epson Stylus Pro
7900/7910).
O Use only an outlet that meets the power
requirements of this printer.
O Leave enough room for easy operation,
maintenance, and ventilation.
See "Choosing a place for the printer" in the
Unpacking and Setup Guide
O Operate the printer under the following conditions
(temperature is 10 to 35°C and humidity is 20 to
80%).
Even when the conditions above are met, you may not
print properly if the environmental conditions are not
proper for the paper. Be sure to use the printer where
the paper conditions are met. See the handling
instructions of the paper for more detailed
information. Keep the printer away from drying, direct
sunlight, or heat sources to maintain the appropriate
humidity.
Notes for when you are not
using the printer
The print head nozzles are very small, thus, they can
become clogged easily if dust gets on the print head. To
avoid this, close the roll paper cover or the front cover
when you are not using the printer. If you are not using
the printer for a long time, put a non-static cloth on the
printer to avoid getting dust on the printer.
Instructions for using paper
Notes for handling paper
See the instructions below and the handling
instructions of the paper for more details.
O Use Epson special media under the following
conditions (temperature is 15 to 25°C and
humidity is 40 to 60%).
O Do not bend the paper or scratch on the surface of
the paper.
O Keep fingers off the printable surface of the media,
as fingerprints may reduce the print quality.
O Set the roll paper by handling the edges of the roll
paper. Whenever possible, use gloves to handle
media.
O The paper may bend if the temperature and
humidity will change rapidly. Be careful not to
bend or soil the paper, and flatten it before setting
it in the printer.
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Maintenance
66
O Do not lose the paper package so you can use it for
storing the paper.
Notes for after printing
See the instructions below for after printing.
O Do not touch the surface of the print; otherwise,
the ink may smudge.
O Do not rub or scratch the print; otherwise, the ink
may come off.
O Be careful not to bend or pile paper on top of
another, and dry it completely. The color may be
changed where the paper is piled. If you leave
paper lying on top of another, the scratches may
stay on the paper even after the paper dries.
O If you put the prints on the album before they dry,
they may be blurred. After you print, be sure to dry
the paper completely.
O Do not use a dryer for drying the print.
O Avoid direct sunlight.
O See the instructions of the paper for keeping the
color from fading. The print can keep the color for
a long time if you store it properly.
Notes for storing the paper
See the instructions below and the handling
instructions of the paper for more details.
O Avoid locations that are subject to direct sunlight,
excessive heat, or moisture.
O Keep the paper in the package, and keep it on a flat
place.
O Remove the roll paper that is not in use from the
printer. Roll it properly and then store it in the
original package of the roll paper. If you leave the
roll paper in the printer, its quality will deteriorate.
O Do not wet the paper.
O Store prints in a dark place to avoid direct sunlight,
excessive heat, and moisture to keep the printed
color.
Note:
Typically, prints and photos fade over time (change
color) due to the effects of light and various constituents
in the air. This also applies to Epson special media.
However, with the correct storage method, the degree of
color change can be kept to the minimum.
O See the instructions of the Epson special media for
detailed information on handling the paper after
printing.
O The colors of photos, posters, and other prints
appear differently under different lighting
conditions (light sources*). The colors of prints
from this printer may also appear differently
under different light sources.
* Light sources include sunlight, fluorescent light,
incandescent light and other types.
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Maintenance
67
Replacing Ink Cartridges
When ink needs to be
replaced/When ink gets low
When the Ink Check light is flashing, this indicates that
the ink level is low. If EPSON Status Monitor is
installed, a message appears on the computer’s display
that tells you the ink is low. If the ink is low, you need
to replace the ink cartridge as soon as possible. You
cannot continue to print even if only one of the ink
cartridges is expended. If an ink cartridge runs out
while printing, replace it with a new one so the printer
can continue to print.
Windows
Mac OS X
Click How to to see the instructions on replacing an
ink cartridge.
Confirming the ink cartridge
remaining
Using the printer’s control panel
The remaining ink in the cartridges is always displayed
on the LCD panel.
See “Display” on page 14
You can check the accurate amount of ink remaining
in the PRINTER STATUS menu. You need to check the
amount of ink remaining before printing a lot of data.
If there is a low ink cartridge, prepare a new one.
See “Using the Menu mode” on page 16
See “PRINTER STATUS” on page 24
Note:
When you replace the ink cartridges while the printer is
turned off, the remaining ink cannot be detected
correctly so the ink may become unusable before the
Ink Check light comes on and you cannot print
correctly. Follow the steps below to replace an ink
cartridge.
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Maintenance
68
Using the printer driver
You can check the amount of ink remaining on your
computer by using EPSON Status Monitor.
For Windows
Open the printer driver window, and click the Utility
tab, and then click EPSON Status Monitor 3.
For Mac OS X
Open the EPSON Printer Utility3 dialog, and then click
EPSON StatusMonitor.
Note:
In the Monitoring Preferences dialog box, select the
Shortcut Icon check box to display a shortcut icon on
your Windows taskbar. Right-click the shortcut icon,
and select the printer name to display the EPSON
Status Monitor 3 dialog box.
See “Viewing information in Monitoring
Preferences” on page 119
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Maintenance
69
About ink cartridges
Be sure to use the ink cartridges that are supported
with this printer.
See “Options and Consumable Products” on page
63
Notes for handling the ink cartridges
O When INK LOW appears on the LCD panel, replace
the cartridges with a new one as soon as possible to
avoid ink to being expended while printing.
O We recommend storing ink cartridges at normal
room temperature, and to use them by the expiry
date printed on the cartridge packaging.
O Use up the ink cartridge within six months of
installation for best results.
O If you move the ink cartridge from the cold place
to warm place, condensation may occur. Leave it at
room temperature for more than four hours before
using the ink cartridge.
O Do not use an ink cartridge beyond the date
printed on the cartridge carton. If you use an ink
cartridge beyond the expiry date, it may affect the
print quality.
O Store ink cartridges under the same condition as
the printer.
O Do not touch the ink supply port or its
surrounding area. The ink may leak from it.
O Do not touch the green IC chip on the side of the
ink cartridge. Doing so may affect normal
operation and printing.
O Because the green IC chip has the cartridge’s own
information and the ink remaining information,
you can still use the ink cartridge after pulling out
the ink cartridge from the printer.
O Do not disassemble or remodel the ink cartridge,
otherwise you may not be able to print normally.
O Do not drop or knock it against hard objects;
otherwise, the ink may leak.
O Although nothing may be printed, the printer uses
ink from all cartridges during head cleaning and
other maintenance operations to keep the print
heads in good condition.
O Although the ink cartridges may contain recycled
materials, this does not affect product function or
performance.
Notes for replacing the ink cartridges
O Shake an ink cartridge horizontally well (about 5
seconds) before installing it for best results.
O Do not leave the printer without ink cartridges
installed. If the print head (nozzles) dries, you may
not be able to print. Leave ink cartridges in all slots
even while you do not use the printer.
O Install an ink cartridges into each slot. You cannot
print if any of the slots are empty.
O Make sure that the printer is turned on when you
replace an ink cartridge. If you replace cartridges
while the power is off, the amount of ink
remaining may not be detected correctly, and you
cannot print before the Ink Check light turns on.
O Removed ink cartridges may have ink around the
ink supply port, so be careful not to get any ink on
the surrounding area.
O To ensure you receive premium print quality and
to help protect your print head, a variable ink
safety reserve remains in the cartridge when your
printer indicates to replace the cartridge.
Notes for storing the ink cartridges
O Store ink cartridges under the same condition as
the printer (temperature is 10 to 35°C and
humidity is 20 to 80%).
O Ink cartridges that are removed before ink end is
detected can be reinstalled in the printer and used
again if the expiry date printed on the ink cartridge
packaging has not passed.
Note:
A protection system is provided to prevent improper
cartridge insertion. If you cannot insert the ink
cartridge smoothly, the type of cartridge may be
incorrect. Check the package and product code.
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O Avoid getting dirt on the ink system port and store
the ink cartridge properly. You do not need to put
the ink cartridge in the package. The ink system
port has a valve in it so you do not need to put a
cap on it; however, be careful not to tamper with
the ink system port.
Replacing ink cartridges
A
Make sure the printer is on.
B
Press the button.
C
Select the cover that the target ink cartridge is
set, and then press the button.
The ink cover is unlocked and slightly opened.
D
Open the ink cover by hand fully.
Note:
The button is not available while
printing or cleaning.
Note:
Do not open the cover until it is unlocked.
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E
Push the expended cartridge so the cartridge is
slightly pushed out.
F
Carefully pull the expended cartridge straight
out of the slot.
G
Remove the new cartridge from the package,
shake the ink cartridge at least 15 times
horizontally in approximately 5 cm movements
as shown in the illustration.
H
Hold the ink cartridge with the arrow mark
facing up and pointing to the rear of the printer,
and then insert it into the slot as far as it will go
until it clicks.
Match the ink cartridge color with the color
label on the back side of the ink cover.
I
Close the ink cover.
w
Warning:
If ink gets on your hands, wash them
thoroughly with soap and water. If ink gets
into your eyes, flush them immediately
with water.
c
Caution:
Do not touch the green chip on the side of
the cartridge. Doing so may prevent
normal operation and printing.
Note:
Be sure to install all eleven ink cartridges. You
cannot print if any of the ink cartridges is not
installed.
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Replacing the
Maintenance Tank
The maintenance tank absorbs ink discharged when
cleaning the print head. There are two maintenance
tanks placed on the left and right for Epson Stylus Pro
9900/9910 and one placed on the right for Epson Stylus
Pro 7900/7910. You need to replace the maintenance
tank when the LCD panel instructs to do so.
Confirming the free space of the
maintenance tank
Using the printer’s control panel
The free space of the maintenance tank is always
displayed on the LCD panel.
See “Display” on page 14
You can check the free space in the PRINTER STATUS
menu. You need to check it before printing a lot of
data. If the maintenance tank has not enough empty
space, prepare a new one.
See “Using the Menu mode” on page 16
See “PRINTER STATUS” on page 24
Using the printer driver
You can check the free space of the maintenance tank
on your computer by using EPSON Status Monitor.
The instructions are the same as confirming the ink
cartridge remaining.
See “Using the printer driver” on page 68
Replacing the maintenance tank
Be sure to use a maintenance tank that is supported
with this printer.
See “Options and Consumable Products” on page
63
A
Turn off the printer.
B
Take a new maintenance tank out of the
package.
C
Put your hand on the handle of the maintenance
tank, then gently pull it straight out.
D
Put the used maintenance tank in the plastic bag
provided with the replacement cartridge, and
dispose of it properly.
c
Caution:
Do not replace the maintenance tank while
printing data.
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E
Insert the new maintenance tank into place as
far as it will go.
F
For Epson Stylus Pro 9900/9910, repeat step 3 to
5 to replace the maintenance tank on the other
side.
Replacing the Cutter
When the paper cutter does not cut cleanly, it may be
dull and require replacement. See the following section
for the product code of the paper cutter that is
supported with this printer.
See “Options and Consumable Products” on page
63
A
Make sure the printer is on.
If paper is loaded, remove it from the printer.
B
Press the button to enter the Menu mode.
C
Press the / button to select
MAINTENANCE, and then press the button.
D
Press the / button to select CUTTER
REPLACEMENT, and then press the button.
c
Caution:
Do not touch the green chip on the side of
the maintenance tank. Doing so may
prevent normal operation.
c
Caution:
Take care not to damage the cutter blade.
Dropping it or knocking it against hard objects
may chip the blade.
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E
Press the button.
The paper cutter holder stops at the replacement
position.
F
If the optional SpectroProofer Mounter is
attached to the printer, remove it from the
printer and then turn off the printer.
See the SpectroProofer Mounter 24"/44" User’s
Guide for details on removing it from the
printer.
G
To remove the cover, lower it with the knob, and
pull it low.
H
Screw down the cutter with a screwdriver.
I
Carefully remove the old cutter from the
printer.
J
Take the new paper cutter out of the package
and insert it as shown.
Install the cutter into the cutter holder, setting
the pin of the cutter to the hole of the holder.
w
Warning:
Take care not to hurt yourself with the
blade of the cutter. Do not let children
touch the blade.
Note:
Put the used cutter in a bag or the like, and
dispose of it in accordance with local
regulations.
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K
Screw up the cutter firmly with a cross head
screwdriver.
L
Align the downside of the cover and the cutter
holder, and then press the cover firmly until it
clicks.
M
Install the SpectroProofer Mounter if it was
attached, and then turn the printer on.
The cutter holder moves to the home position. If
the SpectroProofer Mounter is installed, the
following operation (step 14 to 15) is not
necessary.
N
Press the button.
O
Make sure the cover is installed, and press the
button.
Note:
Screw up the cutter firmly, otherwise the cut
position may be slightly shifted or skewed.
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Adjusting the Print Head
You may need to adjust the print head if white lines appear in your printed data or if you notice the print quality has
declined. You can perform the following printer maintenance functions for maintaining the print head in
consistently good condition to ensure the best print quality.
Manual cleaning function
You can perform cleaning manually according to the print quality.
Auto cleaning function (Auto maintenance function)
Print head alignment function
Functions Printer driver Printer Explanation
Nozzle check ✓✓Checks the print head nozzles for clogging by printing a nozzle
check pattern.
Head cleaning ✓✓Cleans the print head to improve the print quality. You can select
the print head to be cleaned.
Power
cleaning
Cleans the print head more effectively than normal head cleaning.
Power cleaning process consumes more ink than head cleaning.
When you perform power cleaning, make sure that enough ink is
remaining. Otherwise, prepare a new ink cartridge.
Function Explanation
AUTO NOZZLE CHECK The printer performs a nozzle check and if there are missing dots, it performs cleaning
automatically.
Capping Put a cap on the print head to keep it from drying.
Functions Printer driver Printer Explanation
Print head
alignment
✓✓Aligns the print head when misaligned lines appear on the printed
data.
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Nozzle check
This function checks the print head
*1
nozzles
*2
for
clogging by printing a nozzle check pattern. Perform
head cleaning if you find that the nozzle check pattern
is unexpectedly faint or has missing dots in the nozzle
check pattern.
By using the AUTO NOZZLE CHECK function, the
printer performs a nozzle check without printing a
pattern and if there are missing dots, it performs
cleaning automatically.
*
1
Print head: The part that prints by spraying ink onto
the paper.
*
2
Nozzle: A minute hole for spraying ink. It is
positioned where it cannot be seen from the outside.
You can perform nozzle check from:
O Printer driver
O Printer’s control panel
Checking the print head nozzles
using the printer driver
This section explains how to check the print head
nozzle using the Window printer driver.
Use EPSON Printer Utility3 for Mac OS X.
See “Accessing EPSON Printer Utility3/4” on page
125
A
Make sure that roll paper or A4/Letter size or
larger is loaded in the printer.
Select the correct paper source according to the
paper.
See “Paper Handling” on page 31
B
Open the Utility menu of the printer driver.
C
Click Nozzle Check.
D
Click Print.
The nozzle check pattern is printed.
Note:
You cannot perform a nozzle check when the Ink Check
light is on.
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E
Check if there are missing dots on the nozzle
check pattern.
If there are no missing dots, click Finish.
If there are missing dots, click Clean.
After printing a nozzle check pattern, make sure
that the nozzle check pattern printing is
complete before starting to print your data or
cleaning the print head.
Checking the print head nozzles
using the printer’s control panel
A
Make sure that roll paper or A4/Letter size or
larger is loaded in the printer.
Select the correct paper source according to the
paper.
See “Paper Handling” on page 31
B
Press the button to enter the Menu mode.
C
Press the / button to display TEST
PRINT, and then press the button.
D
Press the / button to display NOZZLE
CHECK, and then press the button.
E
Press the button to start printing a nozzle
check pattern.
F
Check the nozzle check pattern.
Good
There are no missing dots so the nozzles are not
clogged.
Bad
There are missing dots so the nozzles are
clogged. Perform head cleaning.
See “Head cleaning” on page 79
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Head cleaning
If you find that the printed data is unexpectedly faint or
dots in the printed data are missing, you may be able to
solve these problems by using the Head Cleaning
utility to clean the print head, which ensures that the
nozzles are delivering ink properly.
You can perform head cleaning from:
O Printer driver
O Printer’s control panel
Cleaning the print head using the
printer driver
This section explains how to clean the print head using
the Window printer driver.
Use EPSON Printer Utility3 for Mac OS X.
See “Accessing EPSON Printer Utility3/4” on page
125
A
Open the Utility menu of the printer driver.
B
Click Head Cleaning.
C
Click Start.
The head cleaning starts and it takes about 2 to
13 minutes.
Note:
O The cleaning process consumes ink of all ink
cartridges at the same time. Even if you are using
only black inks, the head cleaning also consumes
color inks.
O You do not need to perform head cleaning unless
the printed data is blurred or the color of the
image is not good.
O After cleaning the print head, print a nozzle check
pattern to check if it is printed correctly.
O When the Ink Check light is flashing or on, you
cannot clean the print head. Replace the ink
cartridge with a new one first. (If the ink enough
remains for the head cleaning, you may perform
head cleaning using the printer’s control panel.)
See “Replacing Ink Cartridges” on page 67
O When repeating head cleaning in a short time
period, the maintenance tank may be nearing the
end of its service life quickly due to minimal ink
evaporation in the tank.
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D
Click Print Nozzle Check Pattern in the Head
Cleaning dialog box.
Confirm the nozzle check pattern.
See “Nozzle check” on page 77
Cleaning the print head using the
printer’s control panel
A
Press and hold the button.
B
Press the / button to display
MAINTENANCE, and then press the button.
C
Press the / button to display CLEANING,
and then press the button.
D
Press the / button to display NORMAL
CLEANING, and then press the button.
Note:
You can perform the cleaning for only the
specified nozzles when you select CLEAN COLOR
PAIRS in the MAINTENANCE menu.
See “MAINTENANCE” on page 23
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E
Press the button.
The Power light starts flashing and the head
cleaning starts (it takes 2 to 13 minutes.) The
cleaning is finished when the Power light is on.
F
Print a nozzle check pattern, and check the
result.
See “Nozzle check” on page 77
Power cleaning
If the nozzles are still clogged after performing head
cleaning a few times, perform power cleaning.
A
Press the button to enter the Menu mode.
B
Press the / button to display
MAINTENANCE, and then press the button.
C
Press the / button to select CLEANING,
and then press the button.
D
Press the / button to select POWER
CLEANING, and then press the button.
E
Press the button to execute power cleaning.
PLEASE WAIT appears on the LCD panel. It
takes about 4 minutes to complete power
cleaning.
F
Print a nozzle check pattern to see if there are
any missing dots.
See “Nozzle check” on page 77
Note:
O If the nozzles are still clogged after cleaning
the print head a few times, perform power
cleaning.
See “Power cleaning” on page 81
O Power cleaning process consumes more ink
than normal cleaning.
O If the nozzles are still clogged after
performing the power cleaning, turn off the
printer and leave it overnight or longer, so
that the ink may dissolve.
If the nozzles are still clogged, contact your
Epson dealer.
O If the CLEANING ERROR appears on the
LCD panel, see the following section to
solve the problem.
See “Error Messages on the LCD Panel”
on page 90
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Automatic maintenance
function
This printer has a self-cleaning function and capping
function for maintaining the print head in consistently
good condition to ensure the best print quality.
AUTO NOZZLE CHECK function
The printer performs a nozzle check without printing a
pattern, and if there are missing dots, it performs
cleaning automatically (taking 2 to 13 minutes).
The AUTO NOZZLE CHECK function works in the
following cases:
(1) Just after ink charging
(2) After head cleaning
(3) When printing starts
Also, number (3) is performed using ON:
PERIODICALLY or ON: EVERY JOB, depending on the
timing selected on the control panel. When clogging is
detected, auto cleaning is performed the number of
times set on the control panel (the factory setting is
once; three times maximum) until the clogged nozzles
are cleared; number (2) is only performed once
regardless of the preset number.
Capping function
Capping is a function for automatically covering the
print head with a cap (lid) to prevent the print head
from drying out. Capping is performed in the
following situations.
O When several seconds have elapsed after printing
finishes (that is there is no print data sent)
O When printing is stopped
Take care of the following points to ensure that the
print head is capped properly.
O If the print head is not positioned on the right side
(it is not capped), turn the printer on, then off
again. By turning the printer off with the
button, the head is capped properly.
O If you turn the power off when a paper jam or error
occurs and the print head is not capped, turn the
printer on again. Shortly, the print head is capped
automatically. Check that it is properly capped,
then turn the printer off.
O Do not move the print head manually under any
circumstances.
O Do not remove the power plug of the printer when
the power is on, or cut the power at the breaker.
The head may not be capped properly.
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Print head alignment
To prevent deterioration of print quality caused by
misalignment of the print head, align the print head
before you start printing your data.
You can perform print head alignment using:
O printer driver
O printer’s control panel
Usually perform print head alignment using the
printer driver. If you do not have a computer or
software, use the printer’s control panel.
Aligning the print head using the
printer driver
A
Make sure that the roll paper or one sheet of
A4/Letter size or larger paper is loaded in the
printer.
See “Paper Handling” on page 31
B
Open the Utility menu of the printer driver.
C
Click Print Head Alignment.
Follow the on-screen instructions to align the
print heads.
Aligning the print head using the
control panel
Select AUTO to correct any head misalignment
automatically to obtain optimum printing results.
If you select MANUAL, you need to check the pattern and
enter the value for alignment.
Setting the paper type and paper thickness
Set the paper type for the Epson special media, and set
the paper thickness for the non-Epson media.
A
Make sure that the roll paper or one sheet of
A4/Letter size or larger paper is loaded in the
printer.
Make sure to set the paper correctly according
to the paper.
See “Paper Handling” on page 31
B
Press the button to enter the Menu mode.
C
Press the / button to select HEAD
ALIGNMENT, and then press the button.
D
Press the / button to select PAPER
THICKNESS, and then press the button.
E
Set the paper type or paper thickness depending
on the paper you set in the printer.
Epson special media:
1. Press the / button to select SELECT
PAPER TYPE, and then press the button.
2. Press the / button to select the paper
type you set in the printer, and then press the
button.
Non-Epson media:
1. Press the / button to select SELECT
THICKNESS, and then press the button.
2. Press the / button to select a paper
thickness value between 0.1 and 1.5 mm, and
then press the button.
See the manual that comes with the paper for the
paper thickness.
Note:
Align the print head for the paper width loaded in the
printer. Use the Epson special media (except plain
paper) which paper width is the same as the paper that
you actually use for printing.
Note:
You cannot use Plain Paper for automatic alignment.
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F
Press the button twice for non-Epson media
or three times for Epson special media.
To align the print head, see either of the
following section.
“Aligning the print head automatically” on
page 84
“Aligning the print head manually” on page
84
Aligning the print head automatically
A
Press the / button to select ALIGNMENT,
and then press the button.
B
Select AUTO, and press the button.
C
Press the / button to select BI-D
2-COLOR, and then press the button to
print the pattern.
The adjustment pattern for output is read by the
sensor and the optimum adjustment value is
registered automatically in the printer.
If you are not satisfied with the result of this
alignment, press the button to return to the
previous level, and then select BI-D ALL.
If you are not satisfied with the result of the
BI-D ALL alignment, try UNI-D.
You can also align the print head individually by
selecting BI-D #1, BI-D #2, BI-D #3, or BI-D
#4. Select an ink dot size from BI-D #1 to BI-D
#4 depending on the media you use and the
print mode you want to try.
Aligning the print head manually
Because there is a distance between the print head and
paper, the misalignment may occur by the humidity or
temperature or moving the print head bidirectionally.
In this case, try UNI-D first, and then BI-D 2-COLOR.
If you want to perform a highly accurate adjustment,
try BI-D ALL.
A
Press the / button to select ALIGNMENT,
and then press the button.
B
Press the / button to select MANUAL, and
then press the button.
C
Press the / button to select UNI-D, and
then press the button to print the pattern.
D
Check the pattern and select the set number that
has the smallest gaps.
E
When UNI-D #1 C appears on the LCD panel,
press the / button to select the number,
and then press the button.
F
Set the number for #1 C to #4 VLM, and press
the button.
G
Press the / button to select BI-D
2-COLOR. Then press the button.
H
Check the pattern and select the set number that
has the smallest gaps.
I
When BI-D 2-COLOR #1 LC appears on the
LCD panel, press the / button to select
the number, and then press the button.
Alignment Explanation
UNI-D Use all ink colors except Light Cyan to
align the print head unidirectionally.
BI-D 2-COLOR Use Light Cyan and Vivid Light
Magenta ink color to align the print
head bidirectionally.
Bi-D ALL Use all ink colors to align the print
head bidirectionally.
Note:
When you print the pattern on a cut sheet media,
you need to prepare several sheets. When the first
page is printed, set the next paper.
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J
Set the number for #1 LC to #4 VLM, and then
press the button.
If you are not satisfied with the result of this
alignment, see the next section to try BI-D ALL.
After you set the patterns, press the
button to return to the READY state.
Bi-D ALL alignment
A
Press the / button to select BI-D ALL,
and then press the button to print a
pattern.
B
Check the pattern and select the set number that
has the smallest gaps.
C
When BI-D ALL #1 C appears on the LCD
panel, press the / button to select the
number, and then press the button.
D
Set the number for #1 C to #4 VLM, and then
press the button.
Cleaning the Printer
To keep your printer in top operating condition, clean
it thoroughly if it becomes soiled.
Cleaning outside of the printer
A
Remove the paper from the printer.
B
Make sure the printer is turned off and all the
lights are off, and then unplug the power cord
from the electrical outlet.
C
Use a soft, clean cloth to carefully remove any
dust or dirt.
If the dirt does not come off, clean it using a soft,
clean cloth dampened with a mild detergent.
Then, wipe the outside of the printer with a dry,
soft cloth.
Note:
When you print the pattern on a cut sheet media,
you need to prepare several sheets. When the first
page is printed, set the next paper.
c
Caution:
Take care to prevent water or other foreign
matter getting inside the printer. If moisture, dirt,
or other matter gets inside of the printer, besides
affecting print quality, it may cause the electric
circuits to short.
c
Caution:
Never use alcohol or thinners to clean the
printer; these chemicals can damage the
components as well as the case.
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Cleaning inside of the printer
If the print gets a scratch or smudge, follow the steps
below to wipe off the smudge inside of the printer.
Cleaning the roller
If the print is soiled by ink on the roller, follow the steps
below to clean the roller by feeding the plain paper.
A
Turn on the printer, and set the roll paper.
Set the roll paper of 44-inch width for Epson
Stylus Pro 9900/9910 and 24-inch width for
Epson Stylus Pro 7900/7910.
See “Using Roll Paper” on page 32
B
Press the button to feed the paper.
Repeat step 2 for a few times until the paper is not
soiled with ink.
Cut the paper after cleaning is done.
See “Cutting the roll paper” on page 36
Cleaning inside
A
Make sure the printer is turned off and all the
lights are off, and then unplug the power cord
from the electrical outlet.
B
Leave the printer for a minute.
C
Open the front cover and use a soft, clean cloth
to carefully clean away any dust or dirt inside
the printer.
Wipe the gray part by following the directions of
the arrows. If there is a serious problem of dirt
on the inside of the printer, clean it using a soft,
clean cloth dampened with a mild detergent.
Then, wipe the inside of the printer with a dry,
soft cloth.
D
If the back of a print is soiled, wipe the gray part
carefully.
c
Caution:
O Do not touch the light magenta parts (roller
and ink absorption) in the illustration
above; otherwise, prints may be soiled.
O Do not touch the ink tubes located inside the
printer.
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E
If some powdery paper dust is accumulated on
the platen, use something like a toothpick to
remove it.
Keeping the Printer
When storing the printer, place it on a horizontal
surface with the ink cartridges installed in the printer.
If you do not use your printer for
a long time
O If you do not use your printer for a long time, the
print head nozzles may become clogged. We
recommend that you print regularly to prevent
clogging. Also, turn on the printer at least once a
month, and leave it on for a few minutes.
O Do not leave the printer without ink cartridges;
otherwise, the ink will dry out and the printer is
not able to print properly. Even if you do not use
the printer, leave all of the ink cartridges in the
slots.
O Do not leave the paper in the printer for a long
period of time; otherwise, the roller for securing
the paper may leave a mark on the surface of the
paper.
c
Caution:
The printer must be kept flat. Do not tilt it, stand
it on end, or turn it upside down.
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If you have not used your printer
for more than six months
O When activating AUTO NOZZLE CHECK in the
panel settings, the printer checks the print head
nozzles for clogging, and performs print head
cleaning automatically if needed.
O If you have not used your printer for a long time,
print a nozzle check pattern to check for clogging.
If the nozzle check pattern is not good, perform
head cleaning before printing your data.
See “Nozzle check” on page 77
See “Head cleaning” on page 79
See “Power cleaning” on page 81
O You need to perform head cleaning a few times
before the nozzle check pattern is correctly
printed. If the nozzles are still clogged after
performing head cleaning three times, perform
power cleaning.
See “Head cleaning” on page 79
See “Power cleaning” on page 81
O After performing the head cleaning a few times,
turn off the printer and leave it overnight or
longer, so that the ink may dissolve.
O If the nozzles are still clogged after trying the
instructions above, contact your Epson dealer.
Protecting the print head
This printer has a capping function that automatically
puts a cap on the print head to keep it away from
drying.
If the print head is left uncapped, the print quality may
decline. When you are not using the printer, make sure
the print head is located on the far right so that it is
capped.
See “Capping function” on page 82
Transporting the Printer
When transporting the printer, repack the printer
using the original box and packing materials to protect
from shock and vibration.
Repacking the printer
A
Turn off the printer, and then unplug the cables
such as the power cord.
B
Remove the roll paper and roll media adapter if
they are set in the printer.
C
Remove the paper basket if it is installed.
D
Remove the optional Auto Take-up Reel Unit or
SpectroProofer Mounter if they are installed.
E
Open the front cover to install the protective
material for fixing the print head, and then close
the cover.
See the Unpacking and Setup Guide
c
Caution:
O Do not remove the ink cartridges; otherwise,
the print head nozzles may dry up or ink may
leak from the cartridge.
O Be careful not to touch the parts unless you
needed to; otherwise, the printer may be
damaged.
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Maintenance
89
Transporting the printer
When you transport the printer, be sure to repack the
printer using the original box and packing materials.
Setting up the printer after
transporting
The steps you need to take to set up the printer after
transporting it are almost identical to the steps carried
out the first time you set up the printer. When you set
up the printer again, refer to the Unpacking and Setup
Guide.
A
Make sure that the place is proper.
See "Choosing a place for the printer" in the
Unpacking and Setup Guide
B
Plug in the power cable to the electrical outlet,
and turn on the printer.
See "Setting up" in the Unpacking and Setup
Guide
C
Perform a nozzle check to see if there are any
missing dots.
See “Nozzle check” on page 77
D
Perform the print head alignment to ensure
print quality.
See “Print head alignment” on page 83
c
Caution:
O When moving or transporting the printer,
keep it flat. Do not tilt it, stand it on end, or
turn it upside down. Doing so may cause the
ink to leak inside the printer. Also, proper
operation of the printer after moving or
transportation cannot be guaranteed.
O When transporting the printer, repack the
printer using the original box and packing
materials to protect it from shock and
vibration.
O When moving or transporting this product
equipped with the stand on an uneven
surface, lift the printer and carry it.
O When moving or transporting this product
equipped with the stand, check all the screws
for proper tightness on the stand afterward.
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Problem Solver
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Problem Solver
Error Messages on the LCD Panel
Error messages
Messages are either status messages or error messages. Many common printer problems can be identified by the
lights and messages on the LCD panel. See the following messages to solve problems.
Error messages related to paper
Error messages Description What to do
PAPER OUT
LOAD PAPER
No paper is loaded in the
printer.
Load paper correctly.
See “Using Roll Paper” on page 32
See “Using Cut Sheet Media” on page 39
The button has been
pressed without paper set
in the printer.
Press the button to release the paper presser, and
then set the paper.
The paper runs out while
printing is in progress.
Press the button to release the paper presser, and
then remove the paper. Then, load a new paper.
PAPER RELEASED
LOAD PAPER
The paper presser is
released.
Set the paper, and then press the button.
PAPER SKEW
LOAD PAPER PROPERLY
The paper is not loaded
straight.
O It may not be printed in the printable area properly.
Check the print result.
O Press the button to release the paper presser,
and then load the paper straight.
See “Using Roll Paper” on page 32
See “Using Cut Sheet Media” on page 39
PAPER SETTING ERROR
CHECK THE PAPER SOURCE IN THE
DRIVER SETTINGS AND LOAD PAPER
CORRECTLY
The paper source selected
in the printer driver and
the printer’s control panel
do not match.
Check the Source setting in the printer driver and
printer’s control panel, and load the paper correctly.
PAPER CUT ERROR
REMOVE UNCUT PAPER
Paper is not cut correctly. O Press the button to release the paper presser,
and open the front cover. Then remove the uncut
paper.
See “Feeding or ejecting troubles” on page 108
O Paper cutter may be dull. Replace the paper cutter.
See “Replacing the Cutter” on page 73
CUTTER UNIT NEARING END OF
SERVICE LIFE. RECOMMEND
REPLACING THE CUTTER UNIT
Paper cutter may be dull. Replace the paper cutter.
See “Replacing the Cutter” on page 73
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Problem Solver
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PAPER ERROR
LOAD PAPER CORRECTLY
REFER TO THE MANUAL
The paper is not loaded
correctly.
Press the button to release the paper presser, and
remove the paper. Then, set the paper correctly.
See “Using Roll Paper” on page 32
See “Using Cut Sheet Media” on page 39
PAPER SENSOR ERROR
PRESS THE BUTTON
LOAD DIFFERENT PAPER
The barcode has not been
read correctly.
Press the button to clear the error, or press the
button to release the paper presser to set a different
paper.
See “Using Roll Paper” on page 32
See “Using Cut Sheet Media” on page 39
PAPER LOW The roll paper is close to
running out.
Replace the roll paper with a new one.
See “Using Roll Paper” on page 32
BORDERLESS ERROR
LOAD A SUPPORTED PAPER SIZE OR
LOAD PAPER CORRECTLY
The paper installed is not
supported for borderless
printing.
Press the button to cancel jobs, and then eject
the paper. Then load a different size of paper.
See “Using Roll Paper” on page 32
See “Using Cut Sheet Media” on page 39
See “Paper Information” on page 172
The size of the cut sheet
media is not recognized
properly.
If the paper is wavy or slack, the printer cannot recognize
the paper size correctly. In this case, flatten the paper
before loading it in the printer.
See “Using Cut Sheet Media” on page 39
The paper is not set
correctly.
Set the paper correctly in the printer.
See “Using Roll Paper” on page 32
See “Using Cut Sheet Media” on page 39
PAPER EJECT ERROR
REMOVE PAPER FROM PRINTER
The roll paper is used with
the Sheet mode.
Press the button to release the paper presser, and
then remove the paper.
PAPER SIZE ERROR
LOAD CORRECT PAPER SIZE
The loaded paper size
does not match the data
size.
Match the loaded paper size to the data size.
PAPER JAM
REMOVE PAPER
The paper is jammed. Remove the jammed paper.
See “Feeding or ejecting troubles” on page 108
Error messages Description What to do
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Problem Solver
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Error messages related to the printer
Error messages Description What to do
FRONT COVER OPEN
CLOSE FRONT COVER
The front cover is open. Close the front cover.
INK COVER OPEN
CLOSE RIGHT AND LEFT INK COVERS
The ink cover(s) is open. Close the ink cover(s).
INK COVER OPEN
CLOSE RIGHT INK COVER
INK COVER OPEN
CLOSE LEFT INK COVER
CANNOT OPEN INK COVER
IS ANYTHING OBSTRUCTING
THE RIGHT INK COVER?
PRESS INK COVER OPEN BUTTON
The ink cover(s) cannot be
opened.
Remove any object if it is obstructing the ink cover(s).
Then, press the button again.
CANNOT OPEN INK COVER
IS ANYTHING OBSTRUCTING
THE LEFT INK COVER?
PRESS INK COVER OPEN BUTTON
F/W INSTALL ERROR
UPDATE FAILED
RESTART THE PRINTER
The printer fails to update
the firmware.
Turn the printer off, and then restart the printer. Then,
update the firmware using EPSON LFP Remote Panel 2
again.
PRINTER ERROR
RESTART THE PRINTER
The printer needs to be
restarted while recovering
the error.
Turn the printer off, and after a while turn it on again.
COMMAND ERROR
CHECK DRIVER SETTINGS
The printer receives data
that is unsupported by the
printer.
Stop printing, and press the button to cancel the
job and reset the printer.
The printer receives data
with a wrong command.
The installed printer driver
is not correct for the
printer.
Stop printing, and press the button to cancel the
job and reset the printer. Then make sure that the
installed printer driver is correct for the printer.
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Problem Solver
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Error messages related to the maintenance
Error messages Description What to do
PAPER SENSOR ERROR
PRESS THE BUTTON
LOAD THE CORRECT PAPER
REFER TO THE MANUAL
The loaded paper is not
proper for the Print Head
Alignment.
Press the button to clear the error. Press the
button to release the paper presser, and then load the
paper that matches with the media type selected for the
Print Head Alignment.
See “Print head alignment” on page 83
CLEANING ERROR
AUTOMATIC HEAD
CLEANING FAILED
RETRY?
YES
NO
Nozzles are still clogged
even though auto
cleaning has been
performed. (When
printing starts and auto
cleaning has already been
performed three times
(maximum).)
Press the button to clear the error, and perform
cleaning again.
See “Nozzle check” on page 77
If the cleaning does not start, stop the printing from the
computer, and turn the printer off and on again.
CLEANING ERROR
NOT ENOUGH INK OR
SPACE IN MAINT TANK
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
There is not enough ink or
space in the maintenance
tank to perform cleaning.
By clicking YES, the message to replace the ink cartridge
or maintenance tank appears. Replace the ink cartridge or
maintenance tank with a new one to continue cleaning.
See “Replacing Ink Cartridges” on page 67
See “Replacing the Maintenance Tank” on page 72
INK TOO LOW TO CLEAN
REPLACE INK CARTRIDGE
There is not enough ink to
perform cleaning.
Replace the ink cartridge with a new one.
See “Replacing Ink Cartridges” on page 67
INK TOO LOW TO CLEAN
THE CARTRIDGE BEING USED CAN
BE INSTALLED AGAIN FOR
PRINTING
There is not enough ink to
perform cleaning.
Replace the ink cartridge with a new one.
See “Replacing Ink Cartridges” on page 67
NO CARTRIDGE
INSTALL INK CARTRIDGE
No ink cartridge is installed
or the ink cartridge may
not fit.
Install an ink cartridge correctly. Do not reinstall the ink
cartridge that caused an error.
See “Replacing Ink Cartridges” on page 67
INK CARTRIDGE
INK LOW REPLACE INK CARTRIDGE
The ink cartridge is
expended.
Replace the ink cartridge with a new one.
See “Replacing Ink Cartridges” on page 67
BLACK INK MISMATCH
THE TYPE OF BLACK INK
IS DIFFERENT
TO CANCEL PRINTING
CANCEL THE PRINT JOB
TO CONTINUE PRINTING
CHANGE THE BLACK INK
The setting of the black ink
cartridge differs from the
printer and printer driver.
To cancel printing, press the button.
To continue printing, press the button to change
the black ink.
See “Changing the Black Ink” on page 61
INK LOW The ink cartridge is nearly
expended.
Replacement of the ink cartridge is nearly needed.
See “About ink cartridges” on page 69
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Problem Solver
94
INK CARTRIDGE ERROR
REPLACE CARTRIDGE
The ink cartridge was
found faulty. There may be
a bad contact or dew
condensation in the
cartridge.
O Remove the ink cartridge and reinstall it. If this
message appears after reinstalling the ink cartridge,
replace it with a new one. (Do not reinstall the ink
cartridge that caused an error.)
See “About ink cartridges” on page 69
See “Replacing ink cartridges” on page 70
O Condensation may occur in the ink cartridge so
leave it at room temperature for at least four hours
before installing the ink cartridge.
See “Notes for replacing the ink cartridges” on
page 69
NO MAINTENANCE TANK
INSTALL THE LEFT SIDE
MAINTENANCE TANK
The maintenance tank is
not set in the printer.
Install the maintenance tank.
See “Replacing the Maintenance Tank” on page 72
NO MAINTENANCE TANK
INSTALL THE RIGHT SIDE
MAINTENANCE TANK
NOT ENOUGH EMPTY SPACE
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
The maintenance tank has
not enough empty space
so the cleaning cannot be
performed.
Replace the target maintenance tank with a new one.
See “Replacing the Maintenance Tank” on page 72
REPLACE MAINTENANCE TANK
SOON
The maintenance tank is
nearing the end of its
service life.
Although you can continue printing, you need to replace
the maintenance tank with a new one as soon as possible.
See “Replacing the Maintenance Tank” on page 72
MAINTENANCE TANK ERROR
REPLACE THE LEFT SIDE
MAINTENANCE TANK
The maintenance tank is
not correctly set in the
printer.
Set the maintenance tank properly. If the same error
occurs, replace the maintenance tank with a new one.
See “Replacing the Maintenance Tank” on page 72
MAINTENANCE TANK ERROR
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
MAINTENANCE TANK
REPLACE THE LEFT SIDE
MAINTENANCE TANK
The maintenance tank is at
the end of its service life.
Replace the maintenance tank with a new one.
See “Replacing the Maintenance Tank” on page 72
MAINTENANCE TANK
REPLACE THE RIGHT SIDE
MAINTENANCE TANK
INK CARTRIDGE
PLEASE USE GENUINE EPSON INK
CARTRIDGES
Non-genuine ink cartridge
is installed.
Replace the ink cartridge with a genuine Epson ink
cartridge.
See “About ink cartridges” on page 69
See “Replacing ink cartridges” on page 70
Error messages Description What to do
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Problem Solver
95
INK CARTRIDGE
NON-GENUINE CARTRIDGE!
QUALITY OF NON-GENUINE
INK MAY VARY
NON-GENUINE CARTRIDGE
MAY NOT PERFORM AT
OPTIMUM. CONTINUE?
DECLINE
ACCEPT
Non-genuine ink cartridge
is installed.
Select DECLINE to replace the ink cartridge with a
genuine Epson ink cartridge. Selecting ACCEPT may void
EPSON’s warranty.
See “About ink cartridges” on page 69
See “Replacing ink cartridges” on page 70
INK CARTRIDGE ERROR
PLEASE INSTALL THE CORRECT
CARTRIDGE
An ink cartridge that
cannot be used with this
printer is installed.
Remove the ink cartridge, and install an ink cartridge that
can be used with this printer.
See “About ink cartridges” on page 69
See “Replacing ink cartridges” on page 70
NOZZLE CLOG DETECTED
NOT ENOUGH INK
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
There is not enough ink to
perform cleaning.
By clicking YES, the message to replace the ink cartridge
appears. Replace the ink cartridge with a new one to
continue cleaning.
See “Replacing ink cartridges” on page 70
NOZZLE CLOG DETECTED
NOT ENOUGH EMPTY
SPACE IN MAINT TANK
CONTINUE CLEANING?
YES (RECOMMENDED)
NO
There is not enough ink or
space in the maintenance
tank to perform cleaning.
By clicking YES, the message to replace the maintenance
tank appears. Replace the maintenance tank with a new
one to continue cleaning.
See “Replacing the Maintenance Tank” on page 72
CLOGGED NOZZLES DETECTED
CLEANING RECOMMENDED
Print head nozzles are
clogged.
Perform head cleaning to remove any clogs. This
message continues to be displayed until the clogged
nozzles have been cleared, but it is removed when a
check pattern is printed.
Printing is possible while the message is displayed.
See “Head cleaning” on page 79
Error messages Description What to do
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Problem Solver
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Error messages related to the options
Error messages Description What to do
TAKE-UP DISCONNECTED
SET AUTO TAKE-UP REEL SYSTEM IN
PRINTER AND RESTART THE
PRINTER
Auto Take-up Reel Unit is
not correctly installed in the
printer.
Turn the printer off, and then install the Auto Take-up
Reel Unit properly.
See “Using Auto Take-up Reel Unit (For Epson
Stylus Pro 9900/9910 only)” on page 47
TAKE-UP DISCONNECTED
AUTO TAKE-UP REEL UNIT IS
DISCONNECTED
DO YOU CONTINUE?
NO
YES
Auto Take-up Reel Unit is
not correctly installed in the
printer.
Select NO, and turn the printer off, and then install the
Auto Take-up Reel Unit properly. If you select YES, the
paper is ejected without using the Auto Take-up Reel
Unit.
See “Using Auto Take-up Reel Unit (For Epson
Stylus Pro 9900/9910 only)” on page 47
TAKE-UP ERROR
CHECK THE STATUS OF AUTO
TAKE-UP REEL UNIT AND RESTART
THE PRINTER
The roll paper is not set to
the Auto Take-up Reel Unit
properly.
Press the button to release the paper presser, and
then set the roll paper to the Auto Take-up Reel Unit
properly.
See “Using Auto Take-up Reel Unit (For Epson
Stylus Pro 9900/9910 only)” on page 47
TAKE-UP ERROR
IS ANYTHING OBSTRUCTING THE
TAKE-UP REEL SENSOR SYSTEM?
LOAD PAPER AGAIN
The Auto Take-up Reel Unit
does not wind the paper.
Make sure there is no obstruction in the sensor system.
Press the button to release the paper presser, and
then set the paper correctly in the Auto Take-up Reel
Unit.
See “Using Auto Take-up Reel Unit (For Epson
Stylus Pro 9900/9910 only)” on page 47
SProofer DISCONNECTED
CONNECT SpectroProofer
TO THE PRINTER
AND RESTART THE PRINTER
The SpectroProofer is not
connected to the printer
properly.
Turn the printer off, and then connect the
SpectroProofer to the printer properly.
See the SpectroProofer Mounter 24"/44" Setup Guide
ILS20EP DISCONNECTED
REFER TO THE MANUAL AND
CONNECT ILS20EP TO
SpectroProofer
RESTART THE PRINTER
The color measurement
device (ILS20EP) is not
connected properly.
Turn the printer off, and then connect the color
measurement device (ILS20EP) to the SpectroProofer
properly.
See the SpectroProofer Mounter 24"/44" Setup Guide
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Problem Solver
97
SpectroProofer ERROR
REFER TO THE MANUAL TO
FIND OUT HOW TO SOLVE
THE PROBLEM
NN
*NN is the error number.
Error No. 01
The SpectroProofer is not
connected to the printer
properly.
Turn the printer off, and then remove the
SpectroProofer from the printer. Connect the
SpectroProofer to the printer properly, and then turn
on the printer.
See "Removing the Mounter" in the SpectroProofer
Mounter 24"/44" User’s Guide
See the SpectroProofer Mounter 24"/44" Setup Guide
If the same error occurs, contact your dealer.
Error No. 13
The paper presser does not
function properly due to
one of the following factors:
O The backing is not
attached properly.
O There are some foreign
objects between the
paper presser and
backing.
O The media type is not
supported.
O The product is used out
of its operational
environment.
O Turn off the printer, and then remove the
SpectroProofer. If there are objects such as
packing materials around the backing, remove
them. Then, attach the backing properly, and
then turn on the printer.
See the See the SpectroProofer Mounter
24"/44" User’s Guide
See the SpectroProofer Mounter 24"/44" Setup
Guide
O Check the media type and system requirements.
See "Supported Media" and "System
Requirements" in the SpectroProofer Mounter
24"/44" User’s Guide
If the same error occurs, contact your dealer.
Error No. 15
The Color Measurement
Device carriage does not
function properly due to
one of the following factors:
O There is some foreign
object in the moving
range of the carriage.
O The backing is not
attached properly.
O The white calibration
tile holder is not
installed properly.
O The media type is not
supported.
O The product is used out
of its operational
environment.
O Turn off the printer, and then remove the
SpectroProofer. If there are objects such as
packing materials around the backing, remove it.
Then, attach the backing properly and turn on the
printer.
See the See the SpectroProofer Mounter
24"/44" User’s Guide
See the SpectroProofer Mounter 24"/44" Setup
Guide
O Check the media type and system requirements.
See "Supported Media" and "System
Requirements" in the SpectroProofer Mounter
24"/44" User’s Guide
If the same error occurs, contact your dealer.
Error No. 12, 14, D5, D6, 65
The SpectroProofer has an
error.
Note the code and contact your dealer.
SProofer DISCONNECTED
SpectroProofer IS DISCONNECTED
DO YOU CONTINUE?
NO
YES
The SpectroProofer is not
connected to the printer
properly.
Select NO, and then turn the printer off, and then
connect the SpectroProofer to the printer properly. If
you select YES, the printer continues printing.
See the SpectroProofer Mounter 24"/44" Setup Guide
Error messages Description What to do
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Problem Solver
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Service call / Maintenance call
DEVICE ALIGNMENT
ADJUSTMENT NOT COMPLETE
The initial settings have not
been made for the
SpectroProofer.
Refer to the following guide to make initial settings to
the SpectroProofer.
See the SpectroProofer Mounter 24"/44" User’s
Guide
ILS20EP DISCONNECTED
ILS20EP IS DISCONNECTED
DO YOU CONTINUE?
NO
YES
The color measurement
device (ILS20EP) is not
connected properly.
Select NO, and then turn the printer off, and then
connect the color measurement device (ILS20EP)
properly. If you select YES, the printer continues
printing.
See the SpectroProofer Mounter 24"/44" Setup Guide
Error messages Description What to do
MAINTENANCE REQUEST
NNNN
A part used in the printer
has nearly reached the end
of its life.
Note the code and contact your dealer.
See “When the maintenance call error occurs” on
page 99
CALL FOR SERVICE
CODE NNNN
POWER OFF AND THEN ON.
IF THIS DOESN’T WORK,
NOTE THE CODE AND CALL
FOR SERVICE
If 3000 appears, the power
cord is not plugged into
the electrical outlet or the
AC inlet of the printer
properly
Turn the printer off. Plug the power cord into the
electrical outlet or the AC inlet of the printer properly.
Then, turn the printer on and off a few times. If this
message appears on the LCD panel again, contact
your dealer.
See “When the service call error occurs” on page
99
A fatal error has occurred. Turn the printer off, leave it for a while, and turn the
printer on again. If this message appears on the LCD
panel again, note the code and contact your dealer.
See “When the service call error occurs” on page
99
Error messages Description What to do
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Problem Solver
99
When the maintenance call error occurs
A maintenance call warns you to replace the consumables with a new one very soon. If MAINTENANCE CALL NNNN
is displayed on the LCD panel, contact your dealer and tell them the maintenance call code. If you continue to use
the printer, the service call error occurs.
When the service call error occurs
A service call error occurs when:
O The power cord is not plugged properly into the electrical outlet or the power connector of the printer.
O An fatal error has occurred.
When a service call has occurred, SERVICE CALL ERROR NNNN appears and the printer stops printing. Turn off the
printer, and then check that the power cord is plugged properly into the electrical outlet or the power connector of
the printer. Plug the power cord properly and then turn on the printer. If the service call error is cleared, you can
continue to use the printer. If the same service call error is displayed on the LCD panel, contact your dealer for
assistance. Tell them the service call code is "NNNN".
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Problem Solver
100
Troubleshooting
You cannot print (because the printer does not work)
Cause What to do
The printer does not turn on.
Is the power cord plugged into the electrical outlet or the printer?
Make sure the power cord is securely plugged into the printer.
Is there any problem with the electrical outlet?
Make sure your outlet works by trying to connect the power cord of another electric
product.
The printer driver is not installed
properly (Windows).
Is the printer icon in the Printers and Faxes or Printers folder?
O Yes
The printer driver is installed. Check the port, as described in the next item.
O No
The printer driver is not installed. Install the printer driver.
See the Unpacking and Setup Guide
Does the printer port setting match the printer connection port?
Check the printer port.
Click the Ports tab in the printer driver’s Properties dialog box, and check the printer
port.
O [USBxxx] (x stands for the port number) for the USB connection
O A correct IP address for the network connection
If it is not indicated, the printer driver is not correctly installed. Uninstall the printer driver
and reinstall it.
See “Uninstalling the printer driver” on page 119
The printer driver is not installed
properly (Mac OS X).
Is the printer added to the printer list?
For Mac OS X 10.3.9 to 10.4:
1. Double-click the hard disk icon.
2. Double-click the Applications folder, and then double-click the Utility folder.
3. Double-click the Printer Setup Utility icon.
If the printer name is not displayed, see the following to add the printer.
For Mac OS X 10.5 to 10.7:
1. Double-click the hard disk icon.
2. Double-click the Applications folder, and then double-click the System Preferences
folder.
3. Double-click the Print & Fax (Print & Scan for Mac OS X 10.7) icon.
If the printer name is not displayed, see the following to add the printer.
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Problem Solver
101
The printer is not correctly
connected to the computer.
Is the cable plugged properly?
Make sure the printer’s interface cable is securely plugged into the correct terminal of
the computer. Also, make sure the cable is not broken nor bent. If you have a spare cable,
try with the spare cable.
Does the interface cable specification match the specifications for the computer?
Make sure the interface cable specifications match the specifications for the printer and
computer.
See “Connection requirements” on page 190
Is the interface cable directly connected to the computer?
Make sure the interface cable is directly connected to the computer without passing
through any device, such as a printer switching device, or extension cable.
When using a USB hub, is it being used correctly?
In the USB specification, daisy-chains of up to five USB hubs are possible. However, we
recommend that you connect the printer to the first hub connected directly to the
computer. Also, some hubs may cause unstable operation. If problems occur, connect
the printer directly to the USB port of the computer.
Is the USB hub recognized correctly? (Windows)
Make sure the USB hub is recognized correctly in the computer. If the USB hub is
recognized correctly, unplug all of the USB hubs from the computer’s USB port, and then
connect the printer’s USB connector directly to the computer’s USB port. Ask the USB
hub manufacturer about USB hub operation.
The printing is not available under
the network environment.
Are the network settings correct?
Ask your network administrator for the network settings.
Connect the printer directly to the computer using a USB cable, and then try to
print.
If you can print through USB, there are some problems on the network environment. Ask
your system administrator, or refer to the manual for your network system. If you cannot
print, see the appropriate section in this manual.
The printer has an error.
Confirm if errors have occurred in the printer by checking the lights and messages
on the printer’s control panel.
See “Lights” on page 13
See “Error Messages on the LCD Panel” on page 90
Cause What to do
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Problem Solver
102
The printer stops printing.
Is the status of print queue "paused"? (Windows)
If you stop printing or the printer stops printing because of some troubles, the status of
print queue becomes "paused". You cannot print in this condition.
Double-click the printer icon in the Printers folder, and select Pause Printing from the
Printer menu to clear the check box.
Is the status in the Print Center or Printer Setup Utility "Pausing"? (Mac OS X)
For Mac OS X 10.3.9 to 10.4:
If you click Stop Jobs in the Printer Setup Utility, the printer does not start printing until
it is released.
1. Double-click the Applications folder, and then double-click the Utility folder. Then,
double-click the Printer Setup Utility icon.
2. Double-click the printer that is pausing.
3. Click the job that is paused, and then click Start Jobs.
If the Print Center or Printer Setup Utility is displayed in the Dock, you can follow the
steps below.
1. In the Dock, click the Print Center or Printer Setup Utility icon.
2. Double-click the printer that is pausing.
3. Click the job that is paused, and then click Start Jobs.
For Mac OS X 10.5 to 10.7:
If you click Stop Jobs in the Print & Fax (Print & Scan for Mac OS X 10.7), and then click
Open Print Queue, the printer does not start printing until it is released.
1. Double-click the Applications folder, and then double-click the System Preferences
folder. Then, double-click the Print & Fax (Print & Scan for Mac OS X 10.7) icon.
2. Double-click the printer that is pausing.
3. Click the job that is paused, and then click Start Jobs.
Your trouble is not listed here.
Decide whether the trouble is caused by the printer driver or the application
software.
Perform a test print from the printer driver so you can tell that the connection between
the printer and computer is correct and the printer driver settings are correct.
1. Make sure that the printer is in the READY state, and set a sheet of A4 or larger.
2. From the Start menu, open the Printers and Faxes or Printer folder.
3. Right-click the target printer icon, and select Properties.
4. In the General tab, click the Print Test Page button.
After a while the printer starts to print a test page.
O If the test page is printed correctly, the connection between the printer and
computer is correct. Go to the next section.
O
If the test page is not printed correctly, check the items above again.
See “You cannot print (because the printer does not work)” on page 100
* "Driver Version" shown on the test page is the version of the driver installed in
Windows. It is not the Epson printer driver version that you installed.
Cause What to do
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The printer sounds like it is printing, but nothing prints
Cause What to do
The ink cartridges may have a
problem.
If the print head moves, but nothing prints, confirm the printer operation.
Print a nozzle check pattern. You can check the printer’s operation and status without
connecting the printer to the computer.
See “Nozzle check” on page 77
If the nozzle check pattern has missing dots, perform a print head cleaning.
See “Head cleaning” on page 79
If you replace the ink cartridges while the printer is turned off, the remaining amount of
ink cannot be detected correctly so that the Ink Check light does not come on even when
the ink cartridge needs to be replaced; otherwise you cannot print correctly. Be sure to
follow the instructions in this manual to replace the ink cartridge.
See “Replacing Ink Cartridges” on page 67
Has the printer not been used for a long time?
If the printer has not been used for a long time, the nozzles are dried and may be
clogged. See the following section.
“If you have not used your printer for more than six months” on page 88
The print head moves, but nothing
prints.
Is the message Motor Self Adjustment displayed on the control panel's screen?
The printer adjusts the internal motor. Wait for a while without turning off the printer.
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The prints are not what you expected
Cause What to do
Print quality is poor, uneven, too
light, or too dark.
Are the print head nozzles clogged?
If the nozzles are clogged, the print quality is reduced. Print the nozzle check pattern.
If you replace the ink cartridges while the printer is turned off, the remaining of the ink
cannot be detected correctly so that the Ink Check light is not on even the ink cartridge
is needed to be replaced or you cannot print correctly. Be sure to follow the instructions
in this manual to replace the ink cartridge.
See “Replacing Ink Cartridges” on page 67
Is there any gap in the print head during bidirectional printing?
With bidirectional printing, the print head prints while moving left and right. If the print
head is misaligned, ruled lines may be printed misaligned with gaps. If vertical ruled lines
are misaligned with bidirectional printing, adjust the gap.
See “Print head alignment” on page 83
Are you using a genuine Epson ink cartridge?
If you use the non-Epson ink cartridge, the prints may smear, or the color of the printed
image may be changed because the ink end is not correctly detected. Be sure to use the
correct ink cartridge.
Are you using an old ink cartridge?
The print quality decreases when an old ink cartridge is used. Replace the old ink
cartridge with a new one. Be sure to use the ink cartridge before the expiry date (within
six months after installing to the printer).
Is the media type setting correct?
It affects the print quality if the paper you have selected in the Main menu (Windows) or
Print Settings dialog (Mac OS X) does not match with the paper that is loaded in the
printer. Be sure to match the media type setting with the paper that is loaded in the
printer.
Did you select Speed for Print Quality?
The print quality may decrease when you select Speed rather than Quality. If you want
to improve your print quality, select Quality for the Print Quality setting in the Main
menu.
Are you using PhotoEnhance?
Photo Enhance provides a variety of image-correction settings for the image data of
which contrast or brightness is not appropriate. Because of that, if Photo Enhance is
enabled, the color of the prints may differ from the color you see on the display.
See “Auto Color Adjustment by PhotoEnhance (Windows only)” on page 129
Have you made color adjustment settings?
The color is produced differently because the output devices (such as display, printer)
are different. In order to reduce the differences in color between each device, perform
color adjustment.
See “Using Color Management” on page 165
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Print quality is poor, uneven, too
light, or too dark.
Have you compared the printing result with the image on the display monitor?
Since monitors and printers produce colors differently, printed colors will not always
match on-screen colors perfectly.
O Televisions and monitors produce a range of colors by combining the 3 colors
known as the 3 primary colors of light, red (R), green (G), and blue (B). When none
of the lights are shining, the result is black, and when all 3 colors are shining, the
result is white.
O However, color gravure printing and color printers use a combination of the 3
primary colors of pigment, yellow (Y), magenta (M), and cyan (C). When no color is
applied, the result is white, and when all 3 colors are mixed evenly, the result is
black.
O Printing a scanned image necessitates the changes from the original image (CMY)
to the monitor (RGB) then to the print (CMY), making color matching even more
difficult. In this case, color matching between the devices is handled by ICM
(Windows) or ColorSync (Mac OS X).
When using a color management system such as ICM (Windows) or ColorSync (Mac
OS X), have you set a monitor profile?
For proper management, the input devices and applications used must support ICM
(Windows) or ColorSync (Mac OS X). Also, it is necessary to set the profile for the monitor
that you are using.
Did you open the front cover during printing?
If the front cover is opened during printing, the carriage stops suddenly causing
unevenness in the color. Do not open the front cover during printing.
Does INK LOW appear on the LCD panel?
The print quality may decrease when the ink is nearly expended. Replace the ink
cartridge with a new one. If the print quality is not good after replacing the ink cartridge,
perform head cleaning a few times.
The color is not the same as
another printer.
Colors vary depending on the printer type due to each printer’s characteristics.
Since each printer differs according to the model, such as the ink, printer driver, and
printer profile, hence each printer’s results slightly differ as well. You can achieve similar
colors with the same color adjustment method (sRGB or Adobe RGB) or gamma setting
by using the printer driver.
See “Using Color Management” on page 165
To match the color precisely, use the color measurement device to perform color
management.
Cause What to do
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The print is not positioned
properly on the paper.
Have you specified the print area?
Check the print area in the settings of the application and printer.
Is the paper size setting correct?
If the Paper Size setting and the size of the actual paper do not match, the print may not
be where you want it, or part of it may be cut off. In this case, check the print settings.
Is the paper skewed?
If PAPER SKEW CHECK in the panel settings is OFF, the paper is printed even if it is skewed.
In this case, the print will not be in the print area. Set PAPER SKEW CHECK to ON in the
Menu mode.
See “PRINTER SETUP” on page 21
Does the print data fit within the paper width?
If the print image is bigger than the paper width, printing normally stops. However, if the
PAPER SIZE CHECK is OFF, the paper is printed even if the paper width is exceeded. Set
PAPER SIZE CHECK to ON in the Menu mode.
See “PRINTER SETUP” on page 21
Is the roll paper margin set to 15 mm or 35 mm?
With auto rotation, or if you print to the full width of the paper (printing at A1 vertical size
on 24-inch wide roll paper, or printing at A2 horizontal size), if the ROLL PAPER MARGIN
is set to 15 mm or 35 mm, the data extending beyond the print area on the right side of
the paper is not printed. Set ROLL PAPER MARGIN to 3 mm.
See “PRINTER SETUP” on page 21
Left/right ruled lines are bumpy.
Is the print head misaligned (leaving gaps)? (during bidirectional printing)
With bidirectional printing, the print head prints while moving left and right. If the print
head is misaligned, ruled lines may be printed misaligned with gaps. If vertical ruled lines
are misaligned with bidirectional printing, adjust the gap.
See “Print head alignment” on page 83
The printed surface is scuffed or
soiled.
Is the paper too thick or too thin?
Check that the paper is a specification that can be used with this printer. For information
about the media types and appropriate settings for printing on paper from other
manufacturers or when using a raster image processor (RIP), please refer to the handling
instructions for the paper, or contact the retailer of the paper or the manufacturer of the
RIP.
Is the print head scuffing the printed surface with thick paper?
When using thick paper, the print head may scuff the printed surface. In this case, set
PLATEN GAP to a point between WIDE and WIDEST.
See “PRINTER SETUP” on page 21
The paper is creased.
Are you using the printer at normal room temperature?
Epson's special paper should be used at normal room temperature (temperature: 15 to
25°C, humidity: 40 to 60%). For information about paper such as thin paper from other
manufacturers that requires special handling, refer to the relevant handling instructions.
When using paper other than Epson special media, have you set the paper
characteristics?
When using paper other than Epson special media, set the paper characteristics (custom
paper) before printing.
See “Printing with Non-Epson Media” on page 158
The back of the printed paper is
soiled.
Set PAPER SIZE CHECK to ON in the Menu mode.
If the print image is bigger than the paper width and the PAPER SIZE CHECK is OFF, the
image is still printed extending beyond the print area, causing the inside of the printer
to become soiled. In order to keep the inside of the printer clean, set PAPER SIZE CHECK
to
ON in the Menu mode.
See “PRINTER SETUP” on page 21
Cause What to do
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Too much ink is being released.
Is the Media Type setting correct?
Make sure that the paper settings of the printer match the paper that you are using. The
discharge of ink is controlled in accordance with the media type. If you print on plain
paper using the photo paper setting, too much ink will be discharged for the type of
paper.
Is the Color Density setting correct?
Lower the density of the ink in Paper Configuration dialog box in the printer driver. The
printer may be discharging too much ink for the paper. See the online help of the printer
driver for detailed information on the Paper Configuration dialog box.
Margins appear with borderless
printing.
Are the settings for the print data in the application correct?
Ensure that the paper settings in the application are correct as well as in the printer
driver.
See “Borderless Printing” on page 137
Are the paper settings correct?
Make sure that the paper settings of the printer match the paper that you are using.
See “Paper Information” on page 172
Have you changed the amount of enlargement?
Adjust the amount of enlargement for borderless printing. Margins may appear if you set
the amount of enlargement to Min.
See “Borderless Printing” on page 137
Is the paper stored correctly?
The paper may expand or contract if it is not stored correctly so that margins appear
even when borderless is set. Refer to the handling instructions for the paper for correct
storage.
Are you using paper that supports borderless printing?
Paper that is not intended for borderless printing may expand or contract during use so
that margins appear even when borderless is set. We recommend that you use the
recommended paper for borderless printing.
See “Paper Information” on page 172
Try to adjust the cutter.
When there are margins on the top and bottom of the roll paper while performing
borderless printing, try CUTTER ADJUSTMENT. It may reduce the margins.
See “MAINTENANCE” on page 23
Cause What to do
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Feeding or ejecting troubles
Cause What to do
Unable to feed or eject paper.
Is the paper loaded in the right position?
Refer to the following for the correct position to load the paper.
See “Paper Handling” on page 31
If the paper is loaded correctly, check the condition of the paper that you are using.
Is the paper loaded vertically?
Single sheets should always be loaded vertically. If they are loaded horizontally, the
paper is not recognized and an error occurs.
See “Supported Media” on page 31
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always use new paper.
Is the paper damp?
Do not use paper that is damp. Also, Epson special media should be left in the bag until
you intend to use it. If it is left out for a long time the paper curls up and gets damp so
that it does not feed properly.
Is the paper wavy or slack?
Single sheet paper becomes wavy or slack due to changes in temperature or humidity
which may result in the printer being unable to recognize the paper size correctly. In this
case, flatten the paper before loading it in the printer.
Is the paper too thick or too thin?
Check that the paper is a specification that can be used with this printer. For information
about the paper types and appropriate settings for printing on paper from other
manufacturers or when using a raster image processor (RIP), please refer to the handling
instructions for the paper, or contact the retailer of the paper or the manufacturer of the
RIP.
Are you using the printer at normal room temperature?
Epson special media should be used at normal room temperature (temperature:15 to
25°C, humidity: 40 to 60%).
Is the paper jammed in the printer?
Open the front cover of the printer and check that there are no paper jams or foreign
objects in the printer. If there is a paper jam, remove the paper while referring to the
following.
See “To remove jammed paper, follow the steps below:” on page 109
Unable to rewind the roll paper.
Is the status of the printer after the paper cut but in the READY state?
Rewinds the roll paper automatically when pressing the button in the waiting
mode after cutting the paper. If you use the optional Auto Take-up Reel Unit, the printer
does not rewind the paper.
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The paper is jammed.
To remove jammed paper, follow the steps below:
1. If roll paper is jammed, open the roll paper cover and cut the paper at the paper
insertion slot.
2. Make sure that the Pause light is not flashing, and then press the button to release
the paper presser.
3. Rewind the roll paper.
Cause What to do
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The paper is jammed 4. Open the front cover if the paper is jammed inside the printer.
Caution:
Be careful not to touch the cables around the print head; otherwise, the printer may be
damaged.
5. Carefully remove the jammed paper.
Be careful not to touch the roller, ink absorption, and ink tubes inside the printer.
6. Close the front cover, and then turn the printer off and back on.
To load the paper, see the following section.
“Using Roll Paper” on page 32
“Using Cut Sheet Media” on page 39
Cause What to do
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Other troubles
Cause What to do
Color ink runs out quickly even
when printing in the Advanced
B&W Photo mode or when
printing black data.
Color ink is consumed in print head cleaning.
When print head cleaning is performed, all nozzles are cleaned so that the ink for all
colors is consumed. (Even when Advanced B&W Photo mode is selected, the ink for all
colors is consumed during cleaning.) However, when you specify nozzles using CLEAN
COLOR PAIRS in the MAINTENANCE menu, you can save the inks when you perform
cleaning.
See “Head cleaning” on page 79
The printer driver is not the latest
version.
Please obtain the latest printer driver.
Normally the printer driver packaged with the printer can be used without any
problems. However, when applications are upgraded, it may be necessary to upgrade
the printer driver. In this case, access the Epson Web site to obtain the latest printer
driver.
The paper is not cut cleanly.
Replace the cutter.
If the paper is not cut cleanly or the cut edge is fuzzy, replace the cutter.
See “Replacing the Cutter” on page 73
There are copies of the printer
driver in Windows.
Have you installed the same printer driver several times?
If you install the driver for this printer when the driver for the printer is already installed
in Windows, icons labeled as copies appear in the Printer or Printers and Faxes folder
(e.g., [EPSON Stylus Pro 9900 (Copy 2)], [EPSON Stylus Pro 9900 (Copy 3)]) You may
delete the copies and leave the icon of the original driver. If at least one icon remains for
the printer in the printer folder, the printer driver itself is not deleted even if the other
icons are deleted.
The red light is on inside the
printer.
This is not a failure.
The red light is a lamp inside the printer.
The plastic part in the roll paper
cover comes off.
Reattach the part.
Reattach the plastic part from the rear side of the printer, keeping the roll paper cover
closed. Insert the part from its top edge into the roll paper cover.
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Using the Printer
Software (Windows)
Printer Software
Introduction
The printer software CD-ROM includes the following
software. See its online help for detailed information
for each software.
O Printer driver
O EPSON Status Monitor 3
O EPSON LFP Remote Panel 2
Printer driver
The printer driver lets you print documents from
applications to the printer.
The following are the main functions of the printer
driver:
O Sends the print data to the printer.
O Makes the printer settings, such as the media type,
paper size. You can register these settings, and you
can also easily import or export these registered
settings.
O Executes the printer maintenance functions and
sets the operation of the printer driver in the
Utility tab. You can also import or export printer
settings.
Note:
The dialog box may differ depending on the version of
the printer software.
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EPSON Status Monitor 3
This utility provides you with printer status
information, such as the ink cartridge status, the free
space of the maintenance tank, and it also checks for
printer error. EPSON Status Monitor 3 is installed with
the printer driver automatically.
EPSON LFP Remote Panel 2
EPSON LFP Remote Panel 2 gives the user a broad
range of control over the printer, to update the
firmware or register the custom paper.
Accessing the Printer
Driver
You can access the printer driver in the following ways:
O From Windows applications
O From the Printer icon
From Windows applications
Access the printer driver from your application when
you make the print settings.
The following procedures may differ depending on the
application you use.
A
From the File menu, select Print or Page Setup.
B
Make sure your printer is selected, and click
Printer, Setup, Options, Properties, or
Preferences.
Example:
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Example:
The printer driver window appears.
Make the settings as necessary, and then start printing.
From the Printer icon
When you make common settings or perform printer
maintenance, such as Nozzle Check, Head Cleaning,
access the printer driver from the Printer icon.
A
Open the Printers and Faxes or Printers folder.
For Windows XP:
Click Start, click Control Panel, click Printers
and Other Hardware, and then click Printers
and Faxes.
For Windows 7/Windows Vista:
Click , click Control Panel, click Hardware
and Sound, and then click Printers.
For Windows 2000:
Click Start, point to Settings, and then select
Printers.
Note:
If your Control Panel is in the Classic View,
click Start, click Control Panel, and then click
Printers and Faxes.
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B
Right-click your printer icon, and click Printing
Preferences.
The printer driver window appears.
The settings you make here become the default settings
of the printer driver.
Getting Information
Through Online Help
You can view a detailed explanation using the
following ways.
O Right-click the item, and then click Help.
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O For Windows XP/Windows 2000, click the
button on the top right of the printer driver
window, and then click the item.
Using the Printer Utilities
The Epson printer utilities let you check the current
printer status and perform printer maintenance from
your screen.
Nozzle Check
This utility checks the print head nozzles to see if they
are clogged and need to be cleaned. Check the nozzles
when you notice the print quality has declined and
after cleaning to confirm that the print head nozzles
have been cleaned. If the print head nozzles are
clogged, perform head cleaning.
See “Nozzle check” on page 77
Head Cleaning
This utility cleans the color and black print heads. You
may need to clean the print head if you notice the print
quality has declined.
See “Head cleaning” on page 79
Print Head Alignment
This utility can be used to improve the print quality of
your printed data. The alignment of the print head may
need to be adjusted if vertical lines appear out of
alignment or if white or black banding noise appear in
your printed data. Use this utility to realign the print
head.
See “Print head alignment” on page 83
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EPSON Status Monitor 3
This utility provides you with printer status
information, such as the ink cartridge status, the free
space of the maintenance tank, and it also checks for
printer error.
See “Using EPSON Status Monitor 3” on page 117
Monitoring Preferences
This function lets you specify the monitoring feature of
EPSON Status Monitor 3.
See “Using Monitoring Preferences” on page 118
Print Queue
This function displays the job waiting list.
You can check the list of all jobs waiting and their
information, and also cancel or restart print jobs.
Speed & Progress
You can make settings related to print speed and
progress.
Menu Arrangement
You can arrange the Select Setting, Media Type, and
Paper Size list items. Arrange the items as you prefer,
or classify the items into groups. You can also hide the
items you are not using.
Export or Import
You can export or import the printer driver settings. It
is convenient to use this function when you want to
make the same printer driver settings to multiple
computers.
EPSON LFP Remote Panel 2
This utility lets you optimize your printer. You can
start this utility only if it is installed. See the EPSON
LFP Remote Panel 2 online help for detailed
information.
Printer Firmware Update
EPSON LFP Remote Panel 2 is started and updates the
printer firmware. See the EPSON LFP Remote Panel 2
online help for detailed information.
Printer Linearization
Installing the Printer Linearization utility supplied
with this printer enables this function. You can then
use the optional SpectroProofer to perform
high-accuracy color calibration, or perform standard
color calibration using the printer's built-in sensor. For
more details, see the Printer Linearization help.
You can also perform similar calibrations if the
SpectroProofer Utilities (Ver. 2.11 or later) is installed.
Using EPSON Status Monitor 3
EPSON Status Monitor 3 provides you with detailed
printer status information, a graphic display of the ink
cartridge status and the free space of the maintenance
tank, and status messages. To know the detailed status
of the printer, open the printer detailed window.
EPSON Status Monitor 3 starts to monitor the printer
status when the printing begins, and if there are any
problems, it shows an error message and its solutions.
You can also access EPSON Status Monitor 3 from the
printer driver or the shortcut icon by double-clicking
the printer-shaped icon on the Windows taskbar to
check the status of the printer.
Accessing EPSON Status Monitor 3
Open the printer driver window, and click the Utility
tab, and then click EPSON Status Monitor 3.
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Viewing information in EPSON Status
Monitor 3
EPSON Status Monitor 3 provides you with detailed
printer status information, a graphic display of the ink
cartridge status and the free space of the maintenance
tank, and status messages. If a problem occurs during
printing, an error message appears. Check the message
and solve the problem accordingly.
Using Monitoring Preferences
This function lets you specify the monitoring feature of
EPSON Status Monitor 3.
Accessing Monitoring Preferences
Open the printer driver window, click the Utility tab,
and then click Monitoring Preferences.
Note:
In the Monitoring Preferences dialog box, select the
Shortcut Icon check box to display a shortcut icon on
your Windows taskbar. Right-click the shortcut icon,
and select the printer name to display the EPSON
Status Monitor 3 dialog box.
See “Viewing information in Monitoring
Preferences” on page 119
Note:
In the Monitoring Preferences dialog box, select the
Shortcut Icon check box to display a shortcut icon on
your Windows taskbar. Right-click the shortcut icon,
and select Monitoring Preferences to open the
Monitoring Preferences dialog box.
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Viewing information in Monitoring
Preferences
In the Monitoring Preferences dialog box, you can
select error types for which you wish to receive
notification, and you can make the shortcut icon
setting and monitoring of shared printers setting.
Uninstalling the Printer
Software
This section describes how to uninstall the printer
software from your computer.
Uninstalling the printer driver
To uninstall the printer driver, follow the steps below.
A
Turn off the printer, and unplug the interface
cable connected with the computer and printer.
B
Click Add or Remove Programs (or
Add/Remove Programs) in the Control Panel.
For Windows 7/Windows Vista, click Uninstall
a programs from Programs category in the
Control Panel.
C
Select EPSON Printer Software, and then click
Change/Remove (or Uninstall/Change).
Note:
O For Windows XP/Windows Vista/Windows 7,
you must log in as a user with an Administrator
account. When you uninstall the printer software
from Windows Vista/Windows 7, the password
may be required. If you are asked for the
password, enter it and continue the operation.
O For Windows 2000, you must log in as a user with
administrator rights (a user belonging to the
Administrators group).
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D
Select the target printer icon, and then click OK.
E
Follow the on-screen instructions to complete
uninstallation.
When the confirmation message appears, click
Yes.
Restart the computer when you reinstall the printer
driver.
Uninstalling EPSON LFP Remote
Panel 2
EPSON LFP Remote Panel 2 can be uninstalled from
Add or Remove Programs (or Add/Remove
Programs) in the Control Panel. For detailed
information, see the EPSON LFP Remote Panel 2
online help.
Note:
When you delete the printer driver, the
following message appears.
In the personal settings information file, the
settings you have made are saved. If you do not
delete this file, you can use the settings you have
registered when you reinstall the printer driver.
Click No if you plan to reinstall the printer
driver later, or click Yes to delete the file
completely.
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Using the Printer
Software
(Mac OS X)
Printer Software
Introduction
The printer software CD-ROM includes the following
software. See the Unpacking and Setup Guide for
installing the software and its online help for detailed
information for each software.
O Printer driver
O EPSON Printer Utility3/4
O EPSON StatusMonitor
O EPSON LFP Remote Panel 2
Printer driver
The printer driver lets you print documents from
applications to the printer.
The following are main functions of the printer driver:
O Sends the print data to the printer.
O Makes the printer settings, such as the media type,
paper size. You can register these settings, and you
can also easily import or export these registered
settings.
Note:
The dialog may differ depending on the version of the
printer software.
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EPSON Printer Utility3/4
You can execute the printer maintenance functions,
such as Nozzle Check, Head Cleaning. EPSON Printer
Utility3 is installed with the printer driver
automatically.
EPSON StatusMonitor
This utility provides you with printer status
information, such as the ink cartridge status, the free
space of the maintenance tank, and a printer error.
EPSON LFP Remote Panel 2
EPSON LFP Remote Panel 2 gives the user a broad
range of control over the printer, to update the
firmware or register the custom paper.
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Accessing the Printer
Driver
To access the printer driver, follow the steps below.
The following procedures may differ depending on the
application you use.
O Page Setup dialog
You can make the paper settings, such as media
type, paper size.
O Print dialog
You can make the settings related to print quality.
Accessing the Page Setup dialog
A
Click Page Setup on the File menu of your
application.
B
The Page Setup dialog is displayed.
You can select a paper size, borderless printing,
a paper source, and a print area in the Paper Size
setting.
Accessing the Print dialog
A
Click Print on the File menu of your
application.
B
The Print dialog is displayed.
For Mac OS X 10.5 to 10.6, click the button.
For Mac OS X 10.7, click Show Details at the
bottom of the screen.
Make the settings as necessary, and then start printing.
Note:
For Mac OS X 10.5 to 10.7, you can make the Page
Setup settings depending on the application you use.
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Getting Information
Through Online Help
To access the online help, click the button in the
dialog of the printer driver.
Using Printer Utilities
The Epson printer utilities let you check the current
printer status and perform printer maintenance from
your screen.
EPSON StatusMonitor
This utility provides you with printer status
information, such as the ink cartridge status, the free
space of the maintenance tank, and a printer error.
Nozzle Check
This utility checks the print head nozzles to see if they
are clogged and need to be cleaned. Check the nozzles
when you notice the print quality has declined and
after cleaning to confirm that the print head nozzles
have been cleaned. If the print head nozzles are
clogged, perform head cleaning.
See “Nozzle check” on page 77
Head Cleaning
This utility cleans the color and black print heads. You
may need to clean the print head if you notice the print
quality has declined.
See “Head cleaning” on page 79
Print Head Alignment
This utility can be used to improve the print quality of
your printed data. The alignment of the print head may
need to be adjusted if vertical lines appear out of
alignment or if white or black banding noise appear in
your printed data. Use this utility to realign the print
head.
See “Print head alignment” on page 83
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EPSON LFP Remote Panel 2
This utility lets you optimize your printer. You can
start this utility only if it is installed. See the EPSON
LFP Remote Panel 2 online help for detailed
information.
Manual
You can access the User’s Guide. If the User’s Guide is
not installed, it will access a technical support Web site.
Printer Firmware Update
EPSON LFP Remote Panel 2 is started and updates the
printer firmware. See the EPSON LFP Remote Panel 2
online help for detailed information.
Accessing EPSON Printer
Utility3/4
Double-click the Applications folder, and then
double-click the EPSON Printer Utility3/4 icon.
Using EPSON StatusMonitor
EPSON StatusMonitor provides you with detailed
printer status information, a graphic display of the ink
cartridge status and the free space of the maintenance
tank, and status messages.
Accessing EPSON StatusMonitor
Open the EPSON Printer Utility3/4 window, and then
click EPSON StatusMonitor.
Note:
O The name for the EPSON Printer Utility changes
as follows according to the operating system being
used.
- Mac OS X 10.3 to 10.6: EPSON Printer Utility3
- Mac OS X 10.7: EPSON Printer Utility4
O You can also select Print Settings on the Print
dialog and click the to start EPSON Printer
Utility3.
Note:
For Mac OS X 10.5 and 10.6, the error message appears
automatically on your screen when an error occurs,
even if EPSON StatusMonitor is not opened.
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Viewing information in EPSON
StatusMonitor
EPSON StatusMonitor provides you with detailed
printer status information, a graphic display of the ink
cartridge status and the free space of the maintenance
tank, and status messages. If a problem occurs during
printing, an error message appears. Check the message
and solve the problem accordingly.
Uninstalling the Printer
Software
To uninstall the printer software, follow the steps
below.
Uninstalling the printer driver
To uninstall the printer driver and EPSON Printer
Utility3/4, follow the steps below.
Mac OS X 10.3.9 to 10.6
A
Turn off the printer, and unplug the interface
cable connected with the computer and printer.
B
Close the all application software.
C
Double-click the hard disk icon.
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D
For Mac OS X 10.5 to 10.6:
Double-click the Applications folder, and then
double-click the System Preferences folder.
Then double-click the Print & Fax folder.
For Mac OS X 10.3.9 to 10.4:
Double-click the Applications folder, and then
double-click the Utilities folder. Double-click
Printer Setup Utility.
E
Delete the printer.
For Mac OS X 10.5 to 10.6:
Select the printer, and then click -.
For Mac OS X 10.3.9 to 10.4:
Select the printer, and then click Delete.
After clicking Delete, close the dialog.
F
Insert the printer software CD-ROM into the
CD-ROM drive.
G
Double-click the Printer Driver folder.
Note:
If the folder does not appear, double-click the
EPSON icon on the desk top.
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H
Double-click the EPSON_IJ_Printer icon.
I
If the Authenticate dialog appears, enter the
password or phrase and then click OK.
To uninstall the printer driver, you must log in
as a user with administrator rights.
J
Click Continue, and then click Accept.
K
Select Uninstall from the pull-down menu, and
then click the Uninstall button.
L
Follow the on-screen instructions to uninstall
the printer driver.
Mac OS X 10.7
Using the Uninstaller.
Acquiring Uninstaller
Download the Uninstaller from the Epson Web site.
URL: http://www.epson.com
Operating procedures
Check and follow the procedures when you acquire the
Uninstaller.
Uninstalling EPSON LFP Remote
Panel 2
Drag the EPSON LFP Remote Panel 2 folder to the
Trash. See the EPSON LFP Remote Panel 2 online help
for more information.
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Variety of Printings
Auto Color Adjustment by
PhotoEnhance (Windows
only)
When using PhotoEnhance, you can adjust the color of
the prints depending on the types of subject, such as
people, landscape, or night scene. It can also convert
color data to gray print or sepia print. The printer
driver performs color adjustment automatically when
selecting your desired mode. PhotoEnhance is Epson's
proprietary technology that uses the color
reproduction range of the printer effectively to ensure
the image data is output with beautiful balanced color.
For Windows
When using PhotoEnhance in the printer driver from
an application with a color management function, the
settings vary depending on the Windows environment
and type of the application. Refer to the following chart
to set the application.
A
Open the printer driver window.
See “From Windows applications” on page
113
B
Click Custom for the Mode in the Main menu,
and select PhotoEnhance, and then click
Advanced.
Note:
It is recommended that you use images with a color
space of sRGB.
Windows
7/Windows
Vista/ Windows
XP Service Pack
2 or later, and
.NET 3.0
Windows XP/
Windows 2000
Adobe
Photoshop
CS3 or later
Printer Manages
Colors
No Color
Management
Other
applications
No Color
Management
No Color
Management
Note:
This is a setting example for Windows 7/Windows
Vista, when printing from Adobe Photoshop CS3 by
using PhotoEnhance.
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C
In the PhotoEnhance dialog box, select the effect
settings.
See the online help of the printer driver for
detailed information.
D
Check other settings, and then start printing.
Color Adjustment by the
Printer Driver
You can adjust colors using the printer driver during
printing by setting one of the following three color
systems.
O EPSON Standard (sRGB)
O Adobe RGB
O Charts and Graphs
Furthermore, when you set manual color adjustment
(by selecting Custom for Windows or Advanced
Settings for Mac OS X), you can perform fine tuning of
the color and brightness. Use this function if the
application does not support color management.
For Windows
The settings vary depending on the Windows
environment and type of application used, when the
printer driver performs the automatic or manual color
adjustment by using an application featuring a color
management function. Refer to the following chart to
set the application.
Windows
7/Windows
Vista/ Windows
XP Service Pack
2 or later, and
.NET 3.0
Windows XP/
Windows 2000
Adobe
Photoshop CS3
or later
Printer Manages
Colors
No Color
Management
Other
applications
No Color
Management
No Color
Management
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A
Open the printer driver window.
See “From Windows applications” on page
113
B
In the Main menu, select Automatic or
Custom.
C
Select the method for the color adjustment.
If you select Custom for the Mode to set
manually, select Color Controls, and then click
Advanced.
D
Make the necessary settings.
See the online help of the printer driver for
detailed information.
E
Check other settings, and then start printing.
For Mac OS X
The settings vary depending on the Mac OS X
environment and the type of application used, when
the printer driver performs the automatic or manual
color adjustment by using an application featuring a
color management function. Refer to the following
chart to set the application.
Note:
This is a setting example for Windows 7/Windows
Vista, when printing from Adobe Photoshop CS3 by
using automatic or manual color adjustment.
Note:
You can perform the color adjustment by
checking the sample image on the left side of the
window. You can also use the color circle for the
fine color adjustment.
Mac OS X 10.5
to 10.7
Mac OS X
10.3.9 to 10.4
Adobe
Photoshop CS3
or later
Adobe
Photoshop
Lightroom
Printer Manages
Colors
No Color
Management
Other
applications
No Color
Management
No Color
Management
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A
Open the Print dialog.
See “Accessing the Print dialog” on page 123
B
For Mac OS X 10.5 to 10.7, select Color
Matching, and then select EPSON Color
Controls.
C
Open the advanced settings dialog.
For Mac OS X 10.5 to 10.7:
Select Print Settings, and change Color Settings
if necessary. If you adjust the color manually,
click Advanced Color Settings.
For Mac OS X 10.3.9 to 10.4:
Select Printer Color Management, and click
Color Controls, and then click Advanced
Settings.
Note:
This is a setting example for Mac OS X 10.5 to 10.7,
when printing from Adobe Photoshop CS3 by using
automatic or manual color adjustment.
Note:
When using Adobe Photoshop CS3 or later or
Adobe Photoshop Lightroom in Mac OS X 10.5
to 10.7, make sure EPSON Color Controls is
selected. If EPSON Color Controls is not
selected, open the Print dialog, and select
Printer Manages Colors for Color Handling.
See “For Mac OS X” on page 131
Note:
If you use Adobe Photoshop CS3 or Adobe
Photoshop Lightroom for Mac OS X 10.5 to
10.7, clear the Use Generic RGB checkbox.
When you use another application, select the
checkbox.
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D
Make the necessary settings.
See the online help of the printer driver for
detailed information.
For Mac OS X 10.5 to 10.7:
For Mac OS X 10.3.9 to 10.4:
E
Check other settings, and then start printing.
Black-and-White Photo
Printing
Advanced black-and-white photo printing is available
by making the settings in the Color Controls dialog
box, without using the application software. The print
image is adjusted without affecting the original data.
For Windows
The settings vary depending on the Windows
environment and the type of application used, when
the printer driver performs the black-and-white photo
printing by using an application featuring a color
management function. Refer to the following chart to
set the application.
Note:
It is recommended that you use images with a color
space of sRGB.
Windows
7/Windows
Vista/ Windows
XP Service Pack
2 or later, and
.NET 3.0
Windows XP/
Windows 2000
Adobe
Photoshop CS3
or later
Printer Manages
Colors
No Color
Management
Other
applications
No Color
Management
No Color
Management
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A
Open the printer driver window.
See “From Windows applications” on page
113
B
Select Advanced B&W Photo for the Color.
C
Click Custom for the Mode in the Main menu,
and select Color Controls, and then click
Advanced.
D
Make the necessary settings, and then start
printing.
For more detailed information, see the online
help of the printer driver.
E
Check other settings, and then start printing.
For Mac OS X
The settings vary depending on the Mac OS X
environment and the type of application used, when
the printer driver performs the Advanced B&W Photo
printing by using an application featuring a color
management function. Refer to the following chart to
set the application.
Note:
This is a setting example for Windows 7/Windows
Vista, when printing from Adobe Photoshop CS3 by
using Advanced B&W Photo printing.
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A
Open the Print dialog.
See “Accessing the Print dialog” on page 123
B
Select Print Settings, and select Advanced
B&W Photo for the Color.
For Mac OS X 10.5 to 10.7:
For Mac OS X 10.3.9 to 10.4:
Mac OS X 10.5
to 10.7
Mac OS X 10.3.9
to 10.4
Adobe
Photoshop CS3
or later
Adobe
Photoshop
Lightroom
Printer Manages
Colors
No Color
Management
Other
applications
No Color
Management
No Color
Management
Note:
This is a setting example for Mac OS X 10.5 to 10.7,
when printing from Adobe Photoshop CS3 by using
Advanced B&W Photo printing.
Note:
If you use Adobe Photoshop CS3 or Adobe
Photoshop Lightroom for Mac OS X 10.5, clear
the Use Generic RGB checkbox. When you use
another application, select the checkbox.
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C
Open the advanced settings dialog.
For Mac OS X 10.5 to 10.7:
Click Advanced Color Settings.
For Mac OS X 10.3.9 to 10.4:
Select Printer Color Management.
D
Make the necessary settings.
For more detailed information, see the online
help of the printer driver.
For Mac OS X 10.5 to 10.7:
For Mac OS X 10.3.9 to 10.4:
E
Check other settings, and then start printing.
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Borderless Printing
You can print your data without margins on paper.
There are two types of borderless printing.
O Auto Expand
Enlarge the size of print data automatically and
print without margins. Enlarged areas that exceed
the paper size will not be printed on the paper.
O Retain Size
Using an application, enlarge your image data to
exceed the paper width and height, to avoid
unprinted areas appearing along the left and right
edges. The printer driver does not enlarge the
image data. Enlarging 3 mm in both the left and
right directions (total of 6 mm) is recommended
by using the application that created the data.
Select this setting if you do not want to change the
ratio of your print data by the printer driver.
Supported media type
The following media sizes are supported for borderless
printing.
Epson Stylus Pro 7900/7910 does not support these size.
Depending on the media type, the print quality may
decline or the borderless printing is not supported. See
the following section for detailed information.
See “Paper Information” on page 172
Note:
If you are using roll paper, all four sides can be
borderless, and if you are using a sheet of paper, only
left and right sides can be borderless.
Paper width
254 mm/10 inch
300 mm
329 mm/13 inch/Super A3
406 mm/16 inch
432 mm/17 inch
515 mm/B2
594 mm/A1
610 mm/24 inch/Super A1
728 mm/B1
914 mm/36 inch/Super A0
1118 mm/44 inch/Super B0
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Application settings
Set the size of the image data using the Page Setting
dialog box of the application software.
For Auto Expand
O Set the same paper size as used for printing.
O If your application has margin settings, set the
margin to 0 mm.
O Make the image data as large as the paper size.
For Retain Size
O Enlarge 3 mm in both the left and right directions
(total of 6 mm), using the application that created
the data.
O If your application has margin settings, set the
margin to 0 mm.
O Make the image data as large as the paper size.
Printer driver settings
To print your data with this feature, follow the steps
below.
For Windows
A
Open the printer driver window.
See “From Windows applications” on page
113
B
In the Main menu, select the media type, paper
source, page size, or paper size.
C
When you print on roll paper, click Roll Paper
Option, and select the Auto Cut setting.
See “Roll paper cut for borderless printing”
on page 141
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D
Select Borderless, and then click Expansion.
E
Select Auto Expand or Retain Size. If you select
Auto Expand, set the amount of enlargement.
F
Check the other settings, and then start printing.
For Mac OS X
A
Open the Page Setup dialog.
See “Accessing the Page Setup dialog” on
page 123
B
Select the printer, and then select the paper size
and borderless printing such as Auto Expand or
Retain Size, and then click OK.
C
Open the Print dialog.
See “Accessing the Print dialog” on page 123
D
If Auto Expand is selected, set the amount of
the enlargement.
For Mac OS X 10.5 to 10.7:
Select Page Layout Settings.
Max 3 mm for left and 5 mm for right
(the image shifts 1 mm to the right)
Standard 3 mm for left and right
Min 1.5 mm for left and right
Note:
Moving the slider towards Min decreases the
amount of the image enlargement; however, as
this amount decreases, margins may appear on
one or more sides of the paper.
Max 3 mm for left and 5 mm for right
(the image shifts 1 mm to the right)
Standard 3 mm for left and right
Min 1.5 mm for left and right
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For Mac OS X 10.3.9 to 10.4:
Select Expansion.
E
In the Print Settings dialog, select the media
type.
F
If you print on roll paper, select the Auto Cut
setting.
For Mac OS X 10.5 to 10.7:
Select Page Layout Settings.
For Mac OS X 10.3.9 to 10.4:
Select Roll Paper Option.
See “Roll paper cut for borderless printing”
on page 141
G
Check the other settings, and then start printing.
Note:
Moving the slider towards Min decreases the
amount of the image enlargement; however, as
this amount decreases, margins may appear on
one or more sides of the paper.
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Roll paper cut for borderless printing
When you use roll paper for borderless printing, the paper cut operation is different according to the Borderless and
Auto Cut settings of the printer driver.
No margins for left and right No margins for all directions
(single cut)
No margins for all directions
(double cut)
Printer driver
setting
Borderless: Enable Borderless: Enable Borderless: Enable
Auto Cut: Normal Cut Auto Cut: Single Cut Auto Cut: Double Cut
Printer
operations
Explanation Normal Cut is default setting. O The top area may smear
because the top area of the
roll paper is cut while the print
operation is stopped.
O If the cut position is slightly
shifted, the image on the
continuous page remains on
the top or bottom area;
however, the printing time
gets shorter.
O If you select Single Cut and
print only a piece of paper,
the operation will be the same
as Double Cut. If you print
more than one paper
continuously, cut 1 mm along
the inside of each picture to
avoid creating a margin
between pictures.
O The top area may smear
because the top area of the
roll paper is cut while the
print operation is stopped.
O Because the inside of each
picture is cut in order to not
leave a white area in the top
and bottom areas, the length
of the paper becomes 2 mm
shorter.
O After cutting the bottom
area of the previous page,
the printer feeds the paper
and then cuts the top area of
the next page. Because of
that, 80 to 130 mm of scrap
of paper is produced. Take
care to cut the paper
precisely.
Note:
When you want to cut prints manually, select Off.
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Enlarge or Reduce Size
Printing
You can fit the size of your data to the size of paper you
print on. There are three ways to enlarge or reduce the
size of your data.
O Fit to Page
Proportionally enlarges or reduces the size of your
data to make it fit the paper size you have selected
in the Output Paper list.
O Fit to Roll Paper Width (Windows only)
Proportionally enlarges or reduces the size of your
data to make it fit the width of the roll paper you
have selected in Output Paper list.
O Custom
Lets you define the percentage you want to enlarge
or reduce a data.
Fit to Page
You can fit the size of your data to the size of paper you
to print on.
For Windows
A
Open the printer driver window.
See “From Windows applications” on page
113
B
Click the Page Layout tab, and then select the
same paper size as the paper size of the data.
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C
Select the paper size that is loaded in the printer
from the Output Paper list.
Proportionally enlarges or reduces the size of
your data to make it fit the paper size you have
selected for the Output Paper.
D
Check the other settings, and then start printing.
For Mac OS X
(Not including Mac OS X 10.3.9)
A
Open the Print dialog.
See “Accessing the Print dialog” on page 123
B
Select Paper Handling, and select Scale to fit
paper size.
For Mac OS X 10.5 to 10.7:
For Mac OS X 10.4:
C
Select the paper size that is set in the printer.
D
Check the other settings, and then start printing.
Note:
If you select the Scale down only checkbox, the
setting works a reduce direction only. Clear the
Scale down only checkbox, if you perform
enlarged size printing when the size of the paper
is larger than the print data.
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Fit to Roll Paper Width
(Windows only)
A
Open the printer driver window.
See “From Windows applications” on page
113
B
Click the Page Layout tab, and then select the
same paper size as the paper size of the data.
C
Select Reduce/Enlarge, and then click Fit to
Roll Paper Width.
D
Select the roll paper width that is loaded in the
printer from the Roll Width list.
Proportionally enlarges or reduces the size of
your data to make it fit the paper size you have
selected for the Roll Width.
E
Check the other settings, and then start printing.
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Custom
Lets you define the percentage you want to reduce or
enlarge.
For Windows
A
Open the printer driver window.
See “From Windows applications” on page
113
B
Click the Page Layout tab, and then select the
same paper size as the paper size of the data.
C
Select the paper size that is loaded in the printer
from Output Paper or Roll Width.
D
Select Reduce/Enlarge, and then click Custom.
Click the arrows next to the Scale box to select a
proportion from 10 to 650%.
E
Check the other settings, and then start printing.
For Mac OS X
A
Open the Page Setup dialog.
See “Accessing the Page Setup dialog” on
page 123
B
Select the printer and paper size that is loaded in
the printer.
C
Set the scale in Scale.
If Scale is not displayed on the Print screen,
open the Page Setup screen, and then make the
settings.
D
Click OK.
Then, print your data as usual.
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Pages Per Sheet Printing
You can print two or four pages of your document on
one sheet of paper.
If you print continuous layout data prepared at A4 size,
it will be printed as shown below.
For Windows
A
Open the printer driver window.
See “From Windows applications” on page
113
B
Click the Page Layout tab, select the Multi-Page
check box, select N-up, and then click Settings.
C
In the Print Layout dialog box, specify the order
in which the pages will be printed.
To print frames around the pages printed on
each sheet, check the Print page frames check
box.
D
Check the other settings, and then start printing.
Note:
O For Windows users, use the printer driver's
function for layout printing. For Mac OS X, use the
standard feature of the operating system for layout
printing.
O You cannot use the Multi-Page function of
Windows printer driver if you are using borderless
printing.
O For Windows users, using the Fit to Page function,
you can print the data on different sizes of paper.
See “Enlarge or Reduce Size Printing” on page
142
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For Mac OS X
A
Open the Print dialog.
See “Accessing the Print dialog” on page 123
B
Select Layout from the list to specify the order in
which the pages will be printed.
C
Check the other settings, and then start printing.
Poster Printing
The poster printing function allows you to print
poster-size images by enlarging one page to cover
several sheets of paper. This function is supported by
Windows only. You can make a poster or a calendar by
joining the several printed sheets of paper together.
Poster printing is available up to 16-fold of the normal
printing (four sheets by four sheets.) The poster
printing function supports the following two types.
O Borderless poster printing
You can print a borderless poster-size image by
automatically enlarging one page to cover several
sheets of paper. You can make a poster just by
joining the several printed sheets of paper together.
Because the image data is enlarged beyond the
paper size, the area that exceeds the sheets cannot
be printed. This function is available for roll paper
only.
O Poster printing with margins
You can print a poster-size image by automatically
enlarging one page to cover several sheets of paper.
You need to cut the margins and then join the
several sheets of paper together to make a poster.
Note:
If you select other than None for Border, the
frames around the pages are printed on each
sheet.
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A
Prepare the print data by using an application.
The printer driver automatically enlarges the
image data during printing.
B
Open the printer driver window.
See “From Windows applications” on page
113
C
Click the Page Layout tab, select the Multi-Page
check box, select Poster, and then click
Settings.
D
In the Poster Settings dialog box, select the
number of printed pages you want the poster to
cover.
E
When you want to print a borderless poster,
select Borderless in the Main menu. Then,
select the Borderless Poster Print check box,
and select the number of panels, and then click
OK. Then go to step 6.
Note:
You can make a larger poster if you select a
greater number for division.
Note:
If Single Cut is selected for Auto Cut, the length
of the paper becomes 1 or 2 mm shorter because
the inside of each picture is cut in order to not
leave a white area at the top and bottom areas.
Select Off or Normal Cut for Auto Cut.
See “Roll paper cut for borderless printing”
on page 141
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F
If you want margins around the poster, make
sure the Borderless Poster Print check box is
cleared, and make the other settings as
necessary.
G
Check the other settings, and then start printing.
Joining the sheets together
along the guide
The steps to join the sheets together are different
whether the printed sheets are borderless or not.
For borderless poster printing
This section explains how to join the four printed pages
together. Join the printed pages together appropriately,
and stick them on the back of sheets using the
cellophane tape.
Join them by the following order indicated in the
illustration below.
Note:
Regarding the size when the parts are joined
together:
The finished size whether Trim Lines is selected
or not is the same. However, if Print Cutting
Guides is selected, the finished size is smaller by
the amount of the overlap.
Note:
Borderless poster printing may not produce a seamless
poster image which consists of multiple printed sheets of
paper. If you want a seamless image, try the Poster
printing with margins feature.
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For poster printing with margins
When you select Overlapping Alignment Marks, the
following marks are printed on the paper. See the
procedures below to join the four printed pages
together using the alignment marks.
The four sheets are joined together by the following
order.
A
Cut the upper left sheet along the alignment
mark (vertical blue line).
The guide is black for the black-and-white
printing.
B
Lay the upper left sheet on top of the upper right
sheet. The X marks should be matched as in the
illustration below, and join the upper left sheet
to the upper right sheet with cellophane tape
temporarily.
C
Cut the upper sheets along the alignment mark
(vertical red line).
The guide is black for the black-and-white
printing.
D
Join the upper left and right sheets together with
cellophane tape on the back of the sheets.
E
Try step 1 to 4 for the lower sheets.
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F
Cut the bottom of upper sheets along the
alignment mark (horizontal blue line).
The guide is black for the black-and-white
printing.
G
Lay the upper sheets on top of the lower sheets.
The X marks should be matched as in the
illustration below, and join the upper sheets and
lower sheets together with cellophane tape
temporarily.
H
Cut the sheets along the alignment mark
(horizontal red line).
The guide is black for black-and-white printing.
I
Join the upper sheets and lower sheets together
with cellophane tape on the back of the sheets.
J
After joining all the sheets together, cut the
margins along the outer guide.
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Printing on Custom Paper
You can also print on a custom paper, using the steps
below.
The size you can register is as follow.
The maximum length of the paper roll can be longer than
the paper height if using application software that
supports banner printing. However, the actual print size is
depending on the application, the paper size set in the
printer, or the computer environment.
For Windows
A
Open the printer driver window.
See “From Windows applications” on page
113
B
Click User Defined in the Main menu.
Paper width Epson Stylus Pro 9900/9910:
89 to 1118 mm
Epson Stylus Pro 7900/7910:
89 to 610 mm
Paper height
Windows: 127 to 15000 mm
Mac OS X: 127 to 15240 mm
Note:
O For Mac OS X, you can set a larger size in the
Custom Paper Size than the size that you can set in
the printer; however, it does not print correctly.
O The available output size may be limited
depending on the application software.
Note:
You cannot select User Defined if both Sheet is
selected for Source and Borderless is selected for
Paper Settings.
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C
Set the custom paper size you want to use, and
then click Save.
O You can enter up to 24 single-byte
characters for the Paper Size Name.
O You can easily change the size by selecting
the paper size close to the size you want to
set in the Base Paper Size.
O If the ratio is same as the defined paper size,
select the ratio from the Fix Aspect Ratio
and select either Landscape or Portrait for
the Base. In this case, you can only adjust
either the Paper Width or Paper Height.
D
Click OK to save the custom paper size.
The custom paper size is registered in the Paper
Size.
Now, you can print by taking the same steps as
usual.
For Mac OS X
A
Open the Page Setup dialog.
See “Accessing the Page Setup dialog” on
page 123
B
Select Manage Custom Sizes in Paper Size.
C
Click +, and enter the paper size name.
Note:
O To change the paper size you have
registered, select the paper size name in the
list, and then change the size.
O To delete the user-defined size you have
registered, select the paper size name in the
list, and then click Delete.
O You can register up to 100 paper sizes.
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D
Enter the paper width, paper height, and
margins, and then click OK.
The paper size and printer margin you can set is
as follow.
E
Click OK.
The custom paper size is registered in the Paper
Size pop-up menu. Now, you can print by taking
the same steps as usual.
Page setup Paper size Margins
Sheet Supported
paper size
Top, Left,
Right: 3 mm
Bottom:
14.2 mm
Roll Paper Supported
paper size
Top, Bottom,
Left, Right:
3mm
Roll Paper
(Banner)
Supported
paper size
Top, Bottom:
0mm
Left, Right:
3mm
Roll Paper
(Borderless,
Auto Expand)
The paper
width that
supports
borderless
printing.
Top, Bottom,
Left, Right:
0mm
Roll Paper
(Borderless,
Retain Size)
Roll Paper
(Borderless,
Banner)
The paper
width that
supports
borderless
printing and
plus 6 mm.
Top, Bottom,
Left, Right:
0mm
Note:
O To change the setting you have registered,
click the paper size name from the list.
O To duplicate the paper size you have
registered, click the paper size name from
the list, and then click Duplicate.
O To delete the paper size you have registered,
click the paper size name from the list, and
then click -.
O The custom paper size setting is different
depending on the version of the operating
system. See your operating system’s
documentation for details.
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Banner Printing on Roll
Paper
This section explains how to print a banner and
panorama pictures.
There are two ways to print a banner.
The following are the available printing sizes.
The maximum length of the paper roll can be longer than
the paper height if using the software that supports
banner printing; however, the actual printable height may
be different depending on the application and the
computer used for printing.
Application settings
You need to make the data for printing a banner using
an application.
If the paper size you want to print is equal to or smaller
than the maximum setting size the application can set,
select the paper size you prefer.
Printer driver settings
For Windows
A
Open the printer driver window.
See “From Windows applications” on page
113
B
In the Main menu, select media type.
Paper source Application
Roll Paper Document preparation tool,
image editing software
Roll Paper (Banner) Software that supports banner
printing
Paper width Epson Stylus Pro 9900/9910:
89 to 1118 mm
Epson Stylus Pro 7900/7910:
89 to 610 mm
Paper height
Windows: Max. 15000 mm
Mac OS X: Max. 15240 mm
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C
Select Roll Paper or Roll paper (Banner) from
the Source list.
D
Click Roll Paper Option, and then select
Normal Cut or Off from the Auto Cut list.
E
Click User Defined and customize the paper size
if necessary.
F
Click the Page Layout tab, and select
Reduce/Enlarge, and then select Fit to Page or
Fit to Roll Paper Width.
G
Select the document size created using the
application from the Page Size list and select the
roll paper width set in the printer for the Roll
Width.
Note:
Roll Paper (Banner) can be used for an
application that supports banner printing.
Paper width Epson Stylus Pro 9900/9910:
89 to 1118 mm
Epson Stylus Pro 7900/7910:
89 to 610 mm
Paper height 127 to 15000 mm
Note:
If you are using an application that supports
banner printing, you do not need to set the
user-defined size if you select Roll Paper
(Banner) for the Source.
Note:
If you are using an application that supports
banner printing, you do not need to make
Enlarge/Reduce setting if Roll Paper (Banner)
is selected for the Source.
Note:
You cannot make settings if you are using an
application that supports banner printing.
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H
Make sure the Optimize Enlargement check
box is selected.
I
Check the other settings, and then start printing.
For Mac OS X
A
Open the Page Setup dialog.
See “Accessing the Page Setup dialog” on
page 123
B
Make sure your printer is selected, and select the
document size created using the application.
You can also customize the paper size by
selecting Manage Custom Sizes.
C
Make settings in Scale to enlarge the size of the
document you created in your application to the
size of the paper you want to print on.
If Scale is not displayed on the Print screen,
open the Page Setup screen, and then make the
settings.
D
Click OK.
Print your data as usual.
Paper width Epson Stylus Pro 9900/9910:
89 to 1118 mm
Epson Stylus Pro 7900/7910:
89 to 610 mm
Paper height 127 to 15240 mm
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Printing with Non-Epson
Media
When using non-Epson media, make the paper
settings according to the paper characteristics before
printing. There are two ways to make settings and to
print.
O Register the custom paper in the Menu mode using
the printer's control panel, and print using the
registered setting.
The registered contents are stored when this
product is turned off. You can register up to 10
types of custom paper.
O Make setting using the Paper Configuration dialog
box in the printer driver.
Windows:
Set the Media Settings in the Main menu.
See “Saving as a custom media” on page 162
Mac OS X:
Set in the Layout dialog.
See the printer driver online help for details.
Setting the custom paper in the
printer
There are two ways to register a custom size paper.
O Register the custom paper on the LCD panel of the
printer. Set the items for PAPER SETUP menu.
O Register the custom paper by using EPSON LFP
Remote Panel 2. When using EPSON LFP Remote
Panel 2, you can easily register the custom paper to
the memory in this product from the computer.
See the EPSON LFP Remote Panel 2 online help
for details.
This section explains how to register the custom paper
from the printer’s control panel.
The registered number is displayed on the LCD panel.
A
Load the paper that you want to use.
Make sure to set the paper that is actually used.
B
Enter the CUSTOM PAPER menu.
1. Press the button to enter the Menu mode.
2. Press the / button to display PAPER
SETUP, and then press the button.
3. Press the / button to display CUSTOM
PAPER, and press the button.
Note:
O Make sure to check the paper characteristics such
as paper tension, ink fixing, or paper thickness
before setting the custom paper. See the description
that comes with the paper for information on the
paper characteristics.
O The settings you make on the printer driver have
priority over the settings you make on the printer's
control panel.
O If bidirectional printing does not print evenly on
the custom paper you have registered, use
unidirectional printing. Select Quality Options for
the Print Quality setting to show the Quality
Options dialog box. Then, clear the High Speed
check box.
Note:
The printer becomes in the READY state when you
press the button at any point of making the
following settings. The settings you have made so far are
registered as the custom settings (including unchanged
settings).
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C
Select the registered number for the user setting.
You can select the number from 1 to 10.
1. Press the / button to select the number
you want to register.
2. Press the button.
The settings you make from step 4 are registered
in the number you have selected here.
D
Select paper type, if necessary.
1. Press the / button to select PAPER
TYPE, and then press the button.
2. Press the / button to select media type,
and then press the button.
3. Press the / button to select media.
4. Press the button.
5. Press the button twice to go back to the
previous menu.
E
Set the distance between the print head and the
paper (Platen Gap), if necessary.
1. Press the / button to select PLATEN
GAP, and then press the button.
2. Press the / button to select a suitable
setting for the paper.
3. Press the button.
4. Press the button to go back to the previous
menu.
Note:
We recommend you write down the registered
number and the settings you make from step 4.
Note:
You can adjust the distance between the print
head and paper. The print quality improves
when you adjust the Platen Gap properly. If the
Platen Gap is too narrow when you print on the
thick paper, the print head touches the paper so
that the print head and the paper may be
damaged.
Paper thickness Platen Gap
Thick paper Wider
Wide
Normal paper Standard
Thin paper Narrow
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F
Print a paper thickness test pattern.
1. Press the / button to select THICKNESS
PATTERN, and then press the button.
2. Press the button to print the paper
thickness test pattern.
Example of pattern:
G
Examine the printed pattern to determine which
set of lines are aligned (showing the smallest
gap), and select the Thickness Number (from 1
to 15).
1. Press the / button to select the number.
In the case of the illustration above, select 4.
2. Press the button.
H
Set Paper Feed Adjustment, if necessary.
Set the paper feed amount (- 0.7 to 0.7%).
1. Press the / button to select PAPER
FEED ADJUST, and then press the button.
2. Press the / button to set the paper feed
amount.
3. Press the button.
4. Press the button to go back to the previous
menu.
I
Set drying time, if necessary.
You can set the ink drying time for each print
head pass. The range is 0.0 to 10.0 seconds.
1. Press the / button to select DRYING
TIME, and then press the button.
2. Press the / button to select the time in
seconds.
3. Press the button.
4. Press the button to go back to the previous
menu.
J
Select the paper suction, if necessary.
1. Press the / button to select PAPER
SUCTION, and then press the button.
2. Press the / button to select a suitable
setting for the paper.
3. Press the button.
4. Press the button to go back to the previous
menu.
K
Select the roll paper tension, if necessary.
1. Press the / button to select SET ROLL
PAPER TENSION, and then press the button.
2. Press the / button to select a suitable
setting for the paper.
3. Press the button.
4. Press the button to go back to the previous
menu.
L
Select the remove skew setting, if necessary.
1. Press the / button to select REMOVE
SKEW, and then press the button.
2. Press the / button to select a suitable
setting for the paper.
3. Press the button.
4. Press the button to go back to the previous
menu.
M
After registering the paper settings, press the
button to exit the Menu mode.
The custom paper setting is now completed.
Start printing to print on the custom paper you
just set.
Note:
You can get a high-quality result if you print a
sample image using EPSON LFP Remote Panel
2 to set the value for Paper Feed Adjustment.
Note:
If the ink blurs on the paper, set a longer time
for ink drying.
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To use the registered custom settings, follow the steps
below.
1. Press the button to enter the Menu mode.
2. Press the / button to display PAPER SETUP,
and then press the button.
3. Press the / button to select PAPER TYPE, and
then press the button.
4. Press the / button to display CUSTOM PAPER,
and then press the button.
5. Press the / button to select media type, and
then press button.
Press the button to exit the Menu mode and then
print the data.
Customize the Items of
the Printer Driver
You can save the settings or change the display items as
you prefer. You can also export the settings as a file and
make the same printer driver settings to multiple
computers.
Saving the printer driver
settings
You can save up to 100 settings.
Saving as a favorite
You can save all the setting items of the printer driver.
A
Change the settings in the Main and Page
Layout menu.
B
Click Save/Del... in the Main or Page Layout
menu.
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C
Enter the name in the Name box, and then click
Save.
You can choose a setting you have registered from the
Select Setting list box.
Saving as a custom media
You can save the items of the Media Settings in the
Main menu.
A
Change the Media Settings items in the Main
menu.
B
Click Custom Settings.
C
Enter the name in the Name box, and then click
Save.
You can choose a setting you have registered from the
Media Type list box.
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Menu arrangement
You can arrange the Select Settings, Media Type, and
Paper Size items.
A
Click the Utility tab, and then click Menu
Arrangement.
B
Select the edit item.
C
In the List box, arrange the items as you prefer,
or classify the items into groups.
O You can arrange the list items by drag-and-drop
operation.
O To add a new group (a folder), click Add Group.
O To delete the group (a folder), click Delete Group.
O Move the unused items into the Not Display
group by drag-and-drop operation.
D
Click Save.
Note:
You cannot delete the default items.
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Exporting or Importing
You can export or import the settings you have
registered as a file.
Exporting the settings
A
Open the Save or Deletes Select Settings dialog
box or the Saves or deletes Custom Media dialog
box.
B
Select the setting in the List box, and click
Export.
C
Select the location, and enter the file name, and
then click Save.
Importing the settings
A
Open the Save or Deletes Select Settings dialog
box or the Saves or deletes Custom Media dialog
box.
B
Click Import.
C
Select the file you want to import, and then click
Open.
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Exporting or importing all settings
You can export or import the all of the printer driver
settings as a file.
A
Click the Utility tab, and then click Export or
Import.
B
Click Export or Import.
C
To export the setting, enter the file name and
then click Save. To import the setting, select the
file you want to import and then click Open.
Using Color Management
You can perform color management by the printer
driver in the following three ways.
O Color management by Driver ICM (Windows
only)
You can perform color management by using the
printer driver only. It is useful when you use an
application that does not support this function. It
prints using the color management function of the
operating system.
O Color management by Host ICM/ ColorSync
An application needs to support a color
management system. Since it prints using the color
management function of the operating system, you
can obtain the prints by the same color
management system even when performing the
function using different applications. However, the
printed colors may differ depending on the version
of the operating system.
O Color management by application
An application needs to support a color
management system. Since it prints using the color
management function of an application in
common, you can obtain the print results by using
the same color management system even when
performing the function with a different operation
system.
Setting profiles
Setting for an input profile, printer profile, and intent
vary depending on each color management system.
This is because the usage of color management is
different between the engines.
Input
profile
Output
profile
Intent
setting
Driver ICM Printer
driver
Printer
driver
Printer
driver
Host ICM/
ColorSync
Appli-
cation
Printer
driver
Appli-
cation
Application Appli-
cation
Appli-
cation
Appli-
cation
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The printer profile for each sheet that is needed when
performing color management is installed with the
printer driver of this product. You can select the profile
in the settings dialog box of the printer driver.
See the following for detailed information.
See “Color management by Driver ICM (Windows
only)” on page 166
See “Color management by Host ICM or
ColorSync” on page 168
See “Color management by application” on page
170
Color management by Driver
ICM (Windows only)
When using Driver ICM in the printer driver from an
application with a color management function, the
settings vary depending on the Windows environment
and type of the application. Refer to the following chart
to set the application.
When using this function with an application which
does not support a color management function, you
need to perform the color matching process from step
4.
Using Adobe Photoshop CS3
A
From the File menu, select Print.
Note:
Even when you use the same image data, it looks
different between an original image and a displayed
image. The printing result may look different as well
from the image you see on the display. This occurs from
the difference of characteristics between the input and
output devices. Input devices such as a scanner or
digital camera import the color as electronic data while
output devices reproduce an image based on the color
data. To adjust the color between the devices, use a
color management system. Each operating system is
equipped with a color management system, such as
ICM for Windows and ColorSync for Mac OS X. Also,
some image editing software support color
management systems.
In a color management system, a color definition file
called "Profile" is used for performing color matching
between devices. (This file is also called an ICC profile.)
The profile of an input device is called an input profile
(or source profile), and an output device, such as a
printer, is called a printer profile (or output profile).
The profile is prepared for each printer model and each
media type.
The color conversion area by an input device and the
color reproducing area by an output device are
different. As a result, there exists a color area that fails
to match even if performing "color matching" by using
the profile. In the color management system, specify
the condition of conversion for the area that fails to
match as "Intent" other than specifying profiles. The
name and type of intent vary depending on the color
management system you are using.
If you perform the color management between an
input device and the printer, you cannot match the
color of the printing result and image you see on the
display. To match both colors, you need to perform the
color management between the input device and the
display as well.
Windows
7/Windows
Vista/ Windows
XP Service Pack
2 or later, and
.NET 3.0
Windows XP/
Windows 2000
Adobe
Photoshop
CS3 or later
Printer Manages
Colors
No Color
Management
Other
applications
No Color
Management
No Color
Management
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B
For Windows 7/Windows Vista/Windows XP
(Service Pack 2 or later and .NET3.0):
Select Color Management, and select
Document for the Print. Select Printer
Manages Colors for the Color Handling. Then
click Print One.
For Windows XP/Windows 2000:
Select Color Management, and select
Document for the Print. Select No Color
Management for the Color Handling. Then
click Print.
C
Open the printer driver window.
See “From Windows applications” on page
113
D
Select Custom for the Mode in the Main menu,
and select ICM, and then click Advanced.
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E
In the ICM dialog box, select Driver ICM
(Basic) or Driver ICM (Advanced) for the ICM
Mode.
If you select Driver ICM (Advanced), you can
specify the profiles and intent for image,
graphics, and text data individually.
F
Check other settings, and then start printing.
Color management by Host ICM
or ColorSync
Use image data in which an input profile has been
embedded. The application needs to support ICM or
ColorSync.
When using Adobe Photoshop CS3 or later or Adobe
Photoshop Lightroom in Mac OS X 10.5 to 10.7, the
color management by the Host ICM or ColorSync
cannot be used. Use the color management function of
the application.
Using Adobe Photoshop CS3
A
From the File menu, select Print.
Intent Explanation
Saturation Performs conversion, keeping
the current saturation
unchanged.
Perceptual Performs conversion so that a
more visually natural image is
produced. This feature is used
when a wider gamut of color
is used for image data.
Relative
Colorimetric
Performs conversion so that a
set of color gamut
coordinates and white point
(or color temperature)
coordinates in original data
match their corresponding
print coordinates. This feature
is used for many types of color
matching.
Absolute
Colorimetric
Assigns absolute color gamut
coordinates to both of original
and print data and performs
conversion. Therefore, color
tone adjustment is not
performed on any white point
(or color temperature) for the
original or print data. This
feature is used for special
purposes such as logo color
printing.
Adobe
Photoshop CS2
Adobe
Photoshop CS3
Adobe
Photoshop
Lightroom
Other
Applications
Mac OS X 10.3.9
to 10.4
Available Available
Mac OS X 10.5
to 10.7
Not Available Available
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Variety of Printings
169
B
Select Color Management, and then select
Document for the Print. Select Printer
Manages Colors for the Color Handling. Then
click Print.
Then, set the printer driver as described below.
Windows
See “For Windows” on page 169
Mac OS X 10.3.9 to 10.4
See “For Mac OS X 10.3.9 to 10.4” on page 170
For Windows
A
Open the printer driver window.
See “From Windows applications” on page
113
B
Select Custom for the Mode in the Main menu,
and select ICM, and then click Advanced.
C
Select Host ICM.
The printer profile is selected automatically.
You can change it by selecting the Show all
profiles check box.
D
Check other settings, and then start printing.
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For Mac OS X 10.3.9 to 10.4
A
Open the Print dialog.
See “Accessing the Print dialog” on page 123
B
Select Printer Color Management, and then
select ColorSync.
C
Check other settings, and then start printing.
Color management by
application
The following procedures are for Adobe Photoshop
CS3 and Adobe Photoshop Elements.
Refer to the application’s user manual for details of the
settings.
Using Adobe Photoshop CS3
A
From the File menu, select Print.
B
Select Color Management, and select
Document for the Print. Select Photoshop
Manages Colors for the Color Handling. Select
the Printer Profile and the Rendering Intent.
Then click Print.
Note:
In Mac OS X 10.5 to 10.7, when you want to perform
color management by the Host ICM or ColorSync using
an application other than Adobe Photoshop CS3 or
later or Adobe Photoshop Lightroom, make the
following settings.
1. In the Print dialog box, select Color Matching, and
then select ColorSync.
2. Select Print Settings from the list, and select Off (No
Color Adjustment) for the Color Settings.
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171
C
Open the printer driver window (Windows) or
the Print dialog (Mac OS X).
Windows
See “From Windows applications” on page
113
Mac OS X
See “Accessing the Print dialog” on page 123
D
Set the color management to off.
For Windows, select Custom for the Mode in
the Main menu, and then select Off (No Color
Adjustment).
For Mac OS X 10.5 to 10.7, select Print Settings
and select Off (No Color Adjustment) for the
Color Settings.
For Mac OS X 10.3.9 to 10.4, select Off (No
Color Adjustment) in the Printer Color
Management dialog.
E
Check other settings, and then start printing.
Note:
When using Windows 7/Windows
Vista/Windows XP Service Pack 2 or later and
.NET 3.0, Off (No Color Adjustment) is
automatically selected.
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Paper Information
Paper Information
Epson offers specially designed media for ink jet printers to meet most high-quality printing needs.
Item Explanation
Media name Describes the media name.
Size Describes the paper size for cut sheet media and the width for roll paper.
Borderless Describes whether borderless printing is available.
Recommended: The recommended paper for borderless printing.
Possible: Borderless printing is possible.*
Impossible: Borderless printing is not supported.
* You can print without margins on paper; however, it may deteriorate print
quality, or may produce unwanted margins due to paper expansion or
shrinkage. Also, some ordinary paper products cannot be used for
borderless printing.
Thickness Describes the thickness of each media.
Core diameter Describes the core diameter of the roll paper.
ICC profile Describes the ICC profile of the media type. It is shown as the profile name
in the printer driver or the application. The file name of the profile is used as
the profile name in the printer driver or the application. Each profile is
provided for the paper products for which both Photo Black ink and Matte
Black ink can be used.
Media type of the printer driver Describes the Media Type of the printer driver. Be sure to match the media
type you set in the printer driver and the paper loaded in the printer;
otherwise, the print quality may decline.
Auto Cut Describes whether Auto Cut is supported.
Y: Auto Cut is supported.
N: Auto Cut is not supported. Use a cutter sold at a store to cut the paper.
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Roll paper
Premium Glossy Photo Paper (250)
Size Borderless Thickness Core diameter
406 mm 16" Recommended 0.27 mm 3"
610 mm 24"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Photo Paper Premium Glossy
Photo Paper (250)
Y
Pro9900_7900
PremiumGlossyPhoto
Paper250.icc
Premium Semigloss Photo Paper (250)
Size Borderless Thickness Core diameter
406 mm 16" Recommended 0.27 mm 3"
610 mm 24"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Photo Paper Premium
Semigloss Photo
Paper (250)
Y
Pro9900_7900
PremiumSemigloss
PhotoPaper250.icc
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Premium Luster Photo Paper (260)
Size Borderless Thickness Core diameter
254 mm 10" Recommended 0.27 mm 3"
300 mm 12"
406 mm 16"
508 mm 20" Impossible
610 mm 24" Recommended
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Photo Paper Premium Luster
Photo Paper (260)
Y
Pro9900_7900
PremiumLusterPhoto
Paper260.icc
Premium Semimatte Photo Paper (260)
Size Borderless Thickness Core diameter
406 mm 16" Recommended 0.27 mm 3"
610 mm 24"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Photo Paper Premium
Semimatte Photo
Paper (260)
Y
Pro9900_7900
PremiumSemimatte
PhotoPaper260.icc
Photo Paper Gloss 250
Size Borderless Thickness Core diameter
432 mm 17" Recommended 0.25 mm 3"
610 mm 24"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Photo Paper Photo Paper Gloss
250
Y
Pro9900_7900
PhotoPaperGloss250.
icc
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Premium Glossy Photo Paper (170)
Size Borderless Thickness Core diameter
420 mm (A2) Impossible 0.18 mm 2"
610 mm 24" Recommended
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Photo Paper Premium Glossy
Photo Paper (170)
Y
Pro9900_7900
PremiumGlossyPhoto
Paper170.icc
Premium Semigloss Photo Paper (170)
Size Borderless Thickness Core diameter
420 mm (A2) Impossible 0.18 mm 2"
610 mm 24" Recommended
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Photo Paper Premium
Semigloss Photo
Paper (170)
Y
Pro9900_7900
PremiumSemigloss
PhotoPaper170.icc
Epson Proofing Paper White Semimatte
Size Borderless Thickness Core diameter
330 mm 13" Possible 0.25 mm 3"
432 mm 17"
610 mm 24"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Proofing Paper Epson Proofing
Paper White
Semimatte
Y
Pro9900_7900
EpsonProofingPaper
WhiteSemimatte.icc
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Epson Proofing Paper Publication
Size Borderless Thickness Core diameter
330 mm 13" Possible 0.20 mm 3"
432 mm 17"
610 mm 24"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Proofing Paper Epson Proofing
Paper Publication
Y
Pro9900_7900
EpsonProofingPaper
Publication.icc
Epson Proofing Paper Commercial
Size Borderless Thickness Core diameter
330 mm 13" Possible 0.20 mm 3"
432 mm 17"
610 mm 24"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Proofing Paper Epson Proofing
Paper Commercial
Y
Pro9900_7900
EpsonProofingPaper
Commercial.icc
Enhanced Synthetic Paper
Size Borderless Thickness Core diameter
610 mm 24" Possible 0.12 mm 2"
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Others Enhanced
Synthetic Paper
Y
Pro9900_7900
EnhancedSyntheticPaper.i
cc
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Enhanced Adhesive Synthetic Paper
Size Borderless Thickness Core diameter
610 mm 24" Possible 0.17 mm 2"
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Others Enhanced
Adhesive
Synthetic Paper
Y
Pro9900_7900
EnhancedAdhesive
SyntheticPaper.icc
Doubleweight Matte Paper
Size Borderless Thickness Core diameter
610 mm 24" Recommended 0.21 mm 2"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Matte Paper Doubleweight
Matte Paper
Y
Pro9900_7900
DoubleweightMatte
Paper.icc
Enhanced Matte Paper
Size Borderless Thickness Core diameter
432 mm 17" Possible 0.25 mm 3"
610 mm 24"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Matte Paper Enhanced Matte
Paper
Y
Pro9900_7900
EnhancedMattePaper_PK.i
cc
Pro9900_7900
EnhancedMattePaper_MK
.icc
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Singleweight Matte Paper
Size Borderless Thickness Core diameter
432 mm 17" Recommended 0.14 mm 2"
610 mm 24"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Matte Paper Singleweight
Matte Paper
Y
Pro9900_7900
SingleweightMatte
Paper.icc
Watercolor Paper - Radiant White
Size Borderless Thickness Core diameter
610 mm 24" Possible 0.29 mm 3"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Fine Art Paper Watercolor Paper -
Radiant White
Y
Pro9900_7900
WatercolorPaper-
RadiantWhite_PK.icc
Pro9900_7900
WatercolorPaper-
RadiantWhite_MK.icc
UltraSmooth Fine Art Paper
Size Borderless Thickness Core diameter
432 mm 17" Possible 0.32 mm 3"
610 mm 24"
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Fine Art Paper UltraSmooth Fine
Art Paper
Y
Pro9900_7900
UltraSmoothFineArt
Paper_PK.icc
Pro9900_7900
UltraSmoothFineArt
Paper_MK.icc
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* Epson Stylus Pro 7900/7910 does not support these size.
Textured Fine Art Paper
Size Borderless Thickness Core diameter
432 mm 17" Possible 0.37 mm 3"
610 mm 24"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Fine Art Paper Textured Fine Art
Paper
Y
Pro9900_7900
TexturedFineArtPaper_PK.
icc
Pro9900_7900
TexturedFineArtPaper_MK
.icc
Canvas
Size Borderless Thickness Core diameter
610 mm 24" Possible 0.46 mm 2"
914 mm * 36" *
1118 mm * 44" *
ICC profile Media type of the printer driver Auto Cut
Photo Black Matte Black Fine Art Paper Canvas Y
Pro9900_7900
Canvas_PK.icc
Pro9900_7900
Canvas_MK.icc
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Cut sheet
Premium Glossy Photo Paper
Size Borderless Thickness
Super A3/B Possible 0.27 mm
A2 Impossible
ICC profile Media type of the printer driver
Photo Black Matte Black Photo Paper Premium Glossy Photo
Paper
Pro9900_7900
PremiumGlossyPhoto
Paper.icc
Premium Semigloss Photo Paper
Size Borderless Thickness
Super A3/B Possible 0.27 mm
A2 Impossible
ICC profile Media type of the printer driver
Photo Black Matte Black Photo Paper Premium Semigloss Photo
Paper
Pro9900_7900
PremiumSemiglossPhoto
Paper.icc
Premium Luster Photo Paper
Size Borderless Thickness
Super A3/B Possible 0.27 mm
A2 Impossible
ICC profile Media type of the printer driver
Photo Black Matte Black Photo Paper Premium Luster Photo
Paper
Pro9900_7900
PremiumLusterPhotoPaper.icc
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Archival Matte Paper/Enhanced Matte Paper
Size Borderless Thickness
Super A3/B Possible 0.26 mm
A2 Impossible
ICC profile Media type of the printer driver
Photo Black Matte Black Matte Paper Archival Matte Paper
Enhanced Matte
Paper
Pro9900_7900
ArchivalMattePaper_PK.icc
Pro9900_7900
ArchivalMattePaper_MK.icc
Singleweight Matte Paper
Size Borderless Thickness
Super A3/B Possible 0.14 mm
A2 Impossible
ICC profile Media type of the printer driver
Photo Black Matte Black Matte Paper Singleweight Matte
Paper
Pro9900_7900
SingleweightMattePaper.icc
Photo Quality Inkjet Paper
Size Borderless Thickness
Super A3 Possible 0.12 mm
A2 Impossible
ICC profile Media type of the printer driver
Photo Black Matte Black Matte Paper Photo Quality Ink Jet
Paper
Pro9900_7900
PhotoQualityInkJetPaper.icc
Epson Proofing Paper White Semimatte
Size Borderless Thickness
Super A3/B Possible 0.25 mm
SuperW A3
ICC profile Media type of the printer driver
Photo Black Matte Black Proofing Paper Epson Proofing Paper
White Semimatte
Pro9900_7900
EpsonProofingPaperWhiteSe
mimatte.icc
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182
Watercolor Paper - Radiant White
Size Borderless Thickness
Super A3/B Possible 0.29 mm
ICC profile Media type of the printer driver
Photo Black Matte Black Fine Art Paper Watercolor Paper - Radiant
White
Pro9900_7900
WatercolorPaper-RadiantWhit
e_PK.icc
Pro9900_7900
WatercolorPaper-RadiantWhit
e_MK.icc
UltraSmooth Fine Art Paper
Size Borderless Thickness
Super A3 Possible 0.46 mm
A2 Impossible
ICC profile Media type of the printer driver
Photo Black Matte Black Fine Art Paper UltraSmooth Fine Art
Paper
Pro9900_7900
UltraSmoothFineArtPaper_PK.
icc
Pro9900_7900
UltraSmoothFineArtPaper_M
K.icc
Velvet Fine Art Paper
Size Borderless Thickness
Super A3/B Possible 0.48 mm
A2 Impossible
ICC profile Media type of the printer driver
Photo Black Matte Black Fine Art Paper Velvet Fine Art Paper
Pro9900_7900
VelvetFineArtPaper_PK.icc
Pro9900_7900
VelvetFineArtPaper_MK.icc
Textured Fine Art Paper
Size Borderless Thickness
24" × 30" Possible 0.67 mm
36" × 44"
ICC profile Media type of the printer driver
Photo Black Matte Black Fine Art Paper Textured Fine Art Paper
Pro9900_7900
TexturedFineArtPaper_PK.
icc
Pro9900_7900
TexturedFineArtPaper_MK.
icc
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Enhanced Matte Posterboard
Size Borderless Thickness
24" × 30" Possible 1.30 mm
30" × 40"
ICC profile Media type of the printer driver
Photo Black Matte Black Others Enhanced Matte Poster
Board
Pro9900_7900
EnhancedMattePoster
Board_PK.icc
Pro9900_7900
EnhancedMattePoster
Board_MK.icc
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Where To Get Help
New :See comments to select sections you need. Th e word "other" indicates products except fo r inkjet, SPC, Page, and SIDM.
Technical Support Web
Site
New :Only inkjet, SPC, and Scanner products are used in this section.
Epson’s Technical Support Web Site provides help
with problems that cannot be solved using the
troubleshooting information in your product
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
http://support.epson.net/
If you need the latest drivers, FAQs, manuals, or other
downloadables, access the site at:
http://www.epson.com
Then, select the support section of your local Epson
Web site.
Contacting Epson
Support
New :For All products
Before Contacting Epson
If your Epson product is not operating properly and
you cannot solve the problem using the
troubleshooting information in your product
documentation, contact Epson support services for
assistance. If Epson support for your area is not listed
below, contact the dealer where you purchased your
product.
Epson support will be able to help you much more
quickly if you give them the following information:
O Product serial number
(The serial number label is usually on the back of
the product.)
O Product model
O Product software version
(Click About, Version Info, or similar button in
the product software.)
O Brand and model of your computer
O Your computer operating system name and
version
O Names and versions of the software applications
you normally use with your product
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185
Help for Users in North America
New :Use Inkjet, SPC, and "other" products Only.(general)
Epson provides the technical support services listed
below.
Internet Support
Visit Epson’s support website at
http://epson.com/support and select your product for
solutions to common problems. You can download
drivers and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your
questions.
Speak to a Support Representative
Dial: (562) 276-1300 (U.S.), or (905) 709-9475
(Canada), 6 am to 6 pm, Pacific Time, Monday
through Friday. Days and hours of support are subject
to change without notice. Toll or long distance charges
may apply.
Before you call Epson for support, please have the
following information ready:
O Product name
O Product serial number
O Proof of purchase (such as a store receipt) and date
of purchase
O Computer configuration
O Description of the problem
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink cartridges,
ribbon cartridges, paper, and accessories from an
Epson authorized reseller. To find the nearest reseller,
call 800-GO-EPSON (800-463-7766). Or you can
purchase online at http://www.epsonstore.com (U.S.
sales) or http://www.epson.ca (Canadian sales).
Help for Users in Europe
Check your Pan-European Warranty Document for
information on how to contact Epson support.
Help for Users in Taiwan
New :For business
Contacts for information, support, and services are:
World Wide Web
(http://www.epson.com.tw)
Information on product specifications, drivers for
download, and products enquiry are available.
Epson HelpDesk
(Phone: +0800212873)
Our HelpDesk team can help you with the following
over the phone:
O Sales enquiries and product information
O Product usage questions or problems
O Enquiries on repair service and warranty
Repair service center:
Telephone
number
Fax
number
Address
02-23416969 02-23417070 No.20, Beiping E. Rd.,
Zhongzheng Dist.,
Taipei City 100, Taiwan
02-27491234 02-27495955 1F., No.16, Sec. 5,
Nanjing E. Rd.,
Songshan Dist., Taipei
City 105, Taiwan
02-32340688 02-32345299 No.1, Ln. 359, Sec. 2,
Zhongshan Rd.,
Zhonghe City, Taipei
County 235, Taiwan
039-605007 039-600969 No.342-1, Guangrong
Rd., Luodong
Township, Yilan County
265, Taiwan
038-312966 038-312977 No.87, Guolian 2nd Rd.,
Hualien City, Hualien
County 970, Taiwan
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
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186
Help for Users in Australia
New :For all products
Epson Australia wishes to provide you with a high level
of customer service. In addition to your product
documentation, we provide the following sources for
obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify
and resolve problems. The dealer should always be the
first call for advise on problems; they can often solve
problems quickly and easily as well as give advise on
the next step to take.
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages.
Worth taking your modem here for the occasional surf!
The site provides a download area for drivers, Epson
contact points, new product information and technical
support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make
sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing, configuring and
operating your Epson product. Our Pre-sales Helpdesk
staff can provide literature on new Epson products and
advise where the nearest dealer or service agent is
located. Many types of queries are answered here.
The Helpdesk numbers are:
We encourage you to have all the relevant information
on hand when you ring. The more information you
prepare, the faster we can help solve the problem. This
information includes your Epson product
documentation, type of computer, operating system,
application programs, and any information you feel is
required.
Help for Users in Singapore
New :For All products
Sources of information, support, and services available
from Epson Singapore are:
World Wide Web
(http://www.epson.com.sg)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), Sales
Enquiries, and Technical Support via e-mail are
available.
Epson HelpDesk
(Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following
over the phone:
03-2810606 03-2810707 No.413, Huannan Rd.,
Pingzhen City, Taoyuan
County 324, Taiwan
03-5325077 03-5320092 1F., No.9, Ln. 379, Sec.
1, Jingguo Rd., North
Dist., Hsinchu City 300,
Taiwan
04-23291388 04-23291338 3F., No.510, Yingcai Rd.,
West Dist., Taichung
City 403, Taiwan
04-23805000 04-23806000 No.530, Sec. 4, Henan
Rd., Nantun Dist.,
Taichung City 408,
Taiwan
05-2784222 05-2784555 No.463, Zhongxiao Rd.,
East Dist., Chiayi City
600, Taiwan
06-2221666 06-2112555 No.141, Gongyuan N.
Rd., North Dist., Tainan
City 704, Taiwan
07-5520918 07-5540926 1F., No.337, Minghua
Rd., Gushan Dist.,
Kaohsiung City 804,
Taiwan
07-3222445 07-3218085 No.51, Shandong St.,
Sanmin Dist.,
Kaohsiung City 807,
Taiwan
08-7344771 08-7344802 1F., No.113, Shengli
Rd., Pingtung City,
Pingtung County 900,
Taiwan
Telephone
number
Fax
number
Address
Phone: 1300 361 054
Fax: (02) 8899 3789
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187
O Sales enquiries and product information
O Product usage questions or problems
O Enquiries on repair service and warranty
Help for Users in Thailand
New :For all products
Contacts for information, support, and services are:
World Wide Web
(http://www.epson.co.th)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
e-mail are available.
Epson Hotline
(Phone: (66)2685-9899)
Our Hotline team can help you with the following over
the phone:
O Sales enquiries and product information
O Product usage questions or problems
O Enquiries on repair service and warranty
Help for Users in Vietnam
New :For all products
Contacts for information, support, and services are:
Help for Users in Indonesia
New :For all products
Contacts for information, support, and services are:
World Wide Web
(http://www.epson.co.id)
O Information on product specifications, drivers for
download
O Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
Epson Hotline
O Sales enquiries and product information
O Technical support
Epson Service Center
Help for Users in Hong Kong
New :For All products
To obtain technical support as well as other after-sales
services, users are welcome to contact Epson Hong
Kong Limited.
Epson Hotline (Phone): 84-8-823-9239
Service Center: 80 Truong Dinh Street,
District 1, Hochiminh City
Vietnam
Phone (62) 21-572 4350
Fax (62) 21-572 4357
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Makassar MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
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188
Internet Home Page
Epson Hong Kong has established a local home page in
both Chinese and English on the Internet to provide
users with the following information:
O Product information
O Answers to Frequently Asked Questions (FAQs)
O Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following
telephone and fax numbers:
Help for Users in Malaysia
New :For All products
Contacts for information, support, and services are:
World Wide Web
(http://www.epson.com.my)
O Information on product specifications, drivers for
download
O Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Epson Helpdesk
O Sales enquiries and product information (Infoline)
O Enquiries on repair services & warranty, product
usage and technical support (Techline)
Help for Users in India
New :For all products
Contacts for information, support, and services are:
World Wide Web
(http://www.epson.co.in)
Information on product specifications, drivers for
download, and products enquiry are available.
Epson India Head Office - Bangalore
Epson India Regional Offices:
Helpline
For Service, Product info or to order a cartridge -
18004250011 (9AM - 9PM) - This is a Toll-free
number.
For Service (CDMA & Mobile Users) - 3900 1600
(9AM - 6PM) Prefix local STD code
Phone: (852) 2827-8911
Fax: (852) 2827-4383
Phone: 603-56288288
Fax: 603-56288388/399
Phone: 603-56288222
Phone: 603-56288333
Phone: 080-30515000
Fax: 30515005
Location Telephone
number
Fax number
Mumbai 022-28261515
/16/17
022-28257287
Delhi 011-30615000 011-30615005
Chennai 044-30277500 044-30277575
Kolkata 033-22831589 / 90 033-22831591
Hyderabad 040-66331738/ 39 040-66328633
Cochin 0484-2357950 0484-2357950
Coimbatore 0422-2380002 NA
Pune 020-30286000
/30286001
/30286002
020-30286000
Ahmedabad 079-26407176 / 77 079-26407347
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Where To Get Help
189
Help for Users in the Philippines
New :For All products
To obtain technical support as well as other after sales
services, users are welcome to contact the Epson
Philippines Corporation at the telephone and fax
numbers and e-mail address below:
World Wide Web
(http://www.epson.com.ph)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
E-mail Enquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)
Our Hotline team can help you with the following over
the phone:
O Sales enquiries and product information
O Product usage questions or problems
O Enquiries on repair service and warranty
Trunk Line: (63-2) 706 2609
Fax: (63-2) 706 2665
Helpdesk
Direct Line:
(63-2) 706 2625
E-mail: epchelpdesk@epc.epson.com.ph
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Product Information
190
Product Information
System Requirements for
the Printer Driver
Your computer should meet the following system
requirements to use the printer driver:
System requirements
Windows
Mac OS X
Connection requirements
The connection requirements differ depending on the
connection you use. See the Epson Web site for the
latest supported operating system.
USB connection
Windows
The following conditions must be met:
O A computer that Windows 7, Windows Vista,
Windows XP, or Windows 2000 is pre-installed, or
Windows 2000, Windows Me, or Windows 98 is
pre-installed and then upgraded to Windows 7,
Windows Vista, Windows XP, or Windows 2000.
O A computer with a USB port that is guaranteed by
the computer manufacturer. (Ask the computer
manufacturer if necessary.)
Mac OS X
An operating system and the computer with a USB
port that is guaranteed by Apple Inc.
Network connection
See the Network Guide for detailed information.
Operating
system
Windows 7, Windows Vista x64,
Windows Vista, Windows XP x64,
Windows XP, Windows 2000
CPU Pentium 4 3 GHz or higher processor
Memory 1 GB RAM or more
Hard disk
space
32 GB or more free hard disk space
Interface USB2.0 High Speed
Ethernet 10BASE-T, 100BASE-TX
Display SVGA (800 x 600) or higher resolution
Note:
O For Windows 2000, you must log in as a user with
administrator rights (a user belonging to the
Administrators group).
O For Windows XP, Windows Vista and Windows 7,
you must log in as a user with an Administrator
account. You cannot install the printer driver with
a limited account. When you install the printer
software in Windows Vista, the password may be
required. If you are asked for the password, enter it
and continue the operation.
Operating
system
PowerPC-based Macintosh computers
running Mac OS X 10.3.9 to 10.7
Intel-based Macintosh computers with
Rosetta
CPU PowerPC G5 2GHz or higher processor
Memory 1 GB or more available memory
Hard disk
space
32 GB or more free disk space
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Product Information
191
Printer Specifications
Printing
* characters per inch
* dots per inch
Printing
method
On-demand ink jet
Nozzle
configuration
Black: 360 nozzles × 3
(Photo Black / Matte Black, Light
Black, Light Light Black)
Color: 360 nozzles × 7
(Cyan, Vivid Magenta, Light Cyan,
Vivid Light Magenta, Yellow, Orange,
Green)
Character
mode
Character
Pitch
Printing Column
10 cpi* 437 (Epson Stylus
Pro 9900/9910)
237 (Epson Stylus
Pro 7900/7910)
Raster
graphic
mode
(Epson
Stylus
Pro
9900/99
10)
Horizontal
resolution
Printable
width
Available
dots
360 dpi* 1125.6 mm
(44.31")
15,953
720 dpi 1125.6 mm
(44.31")
31,906
1440 dpi 1125.6 mm
(44.31")
63,813
2880 dpi 1125.6 mm
(44.31")
127,627
Raster
graphic
mode
(Epson
Stylus
Pro
7900/79
10)
360 dpi* 617.6 mm
(24.31")
8,753
720 dpi 617.6 mm
(24.31")
17,506
1440 dpi 617.6 mm
(24.31")
35,013
2880 dpi 617.6 mm
(24.31")
70,027
Resolution Maximum 2880 × 1440 dpi
Print direction Bidirectional
Control code ESC/P2, ESC/P3
RAM 256 MB for Main
65 MB for Network
Character tables PC 437 (US, Standard Europe)
Character sets EPSON Courier 10 cpi
Paper feed method Friction
Paper path Roll paper
Cut sheet (manual insertion)
Dimensions Epson Stylus Pro 9900/9910:
Width: 1864 mm
Depth: 667 mm
Height: 1218 mm
Epson Stylus Pro 7900/7910:
Width: 1356 mm
Depth: 667 mm
Height: 1218 mm
Weight
(Total of printer,
stand, and paper
basket)
Epson Stylus Pro 9900/9910:
Approx. 135.1 kg without the ink
cartridges
Epson Stylus Pro 7900/7910:
Approx. 100.9 kg without the ink
cartridges
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Product Information
192
Electrical Ink cartridges
Rated voltage AC 100-240 V
Input voltage
range
AC 90 to 264 V
Rated frequency
range
50 to 60 Hz
Input frequency
range
49.5 to 60.5 Hz
Rated current Epson Stylus Pro 9900/9910:
1.0 to 0.5 A
Epson Stylus Pro 7900/7910:
1.0 to 0.5 A
Power
consumption
Epson Stylus Pro 9900/9910:
Approx. 80 W
Approx. 16 W in Sleep
mode
Approx. 1 W or below in Power
off mode
Epson Stylus Pro 7900/7910:
Approx. 70 W
Approx. 16 W in Sleep
mode
Approx. 1 W or below in Power
off mode
Colors Photo Black
Matte Black
Light Black
Light Light Black
Cyan
Vivid Magenta
Orange
Green
Yellow
Light Cyan
Vivid Light Magenta
Cartridge life 2 years from production date if
unopened.
Within 6 months of installation for
best results.
Temperature Storage
(uninstalled)
-20 to 40ºC
(-4 to 104ºF)
1 month at 40ºC
(104ºF)
Storage
(installed)
-20 to 40ºC
(-4 to 104ºF)
1 month at 40ºC
(104ºF)
Capacity 700 ml/350 ml
Dimensions 700 ml: (W) 40 mm × (D) 320 mm ×
(H) 107 mm
350 ml: (W) 40 mm × (D) 240 mm ×
(H) 107 mm
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Product Information
193
Environmental
*Without condensation
** Stored in shipping container
Operational conditions (temperature and humidity):
Note:
O The ink cartridges packaged with your printer are
partly used during initial setup. In order to
produce high-quality prints, the print head in your
printer will be fully charged with ink. This one-off
process consumes a quantity of ink and therefore
these cartridges may print fewer pages compared
to subsequent ink cartridges.
O Actual ink consumption may vary depending on
the images that you are printing, the paper type
that you are using, the frequency of your printings
and environmental conditions such as
temperature.
O Ink is consumed during the following operations:
print head cleaning and ink charging when an ink
cartridge is installed.
O To maintain print quality, we recommend
printing a few pages on a regular basis.
Temperature Operation 10 to 35ºC
(50 to 95ºF)
Print Quality
Guarantee
15 to 25ºC
(59 to 77ºF)
Storage -20 to 40ºC
(-4 to 104ºF)
Humidity Operation 20 to 80% RH*
Print Quality
Guarantee
40 to 60% RH*
Storage 5 to 85% RH**
Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Product Information
194
Standards and Approvals
For Users in Europe
Interface
Your printer is equipped with a USB interface and an
Ethernet interface.
USB interface
The printer’s built-in USB interface is based on the
standards specified in the Universal Serial Bus
Specifications Revision 2.0 and the Universal Serial Bus
Device Class Definition for Printing Devices Version
1.1. This interface has the following characteristics.
Ethernet interface
The printer has a built-in Ethernet interface. Use a
10BASE-T, 100BASE-TX STP (shielded twisted-pair)
cable via the RJ-45 connector to connect to a network.
Safety UL 60950-1
CAN/CSA C22.2 No.60950-1
Low Voltage Directive
2006/95/EC
EN 60950-1
EMC FCC part 15 subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
AS/NZS CISPR 22 Class B
EMC Directive
2004/108/EC
EN 55022
Class A
EN 55024
EN 61000-3-2
EN 61000-3-3
w
Warning:
This is a class A product. In a domestic
environment this product may cause radio
interference in which case the user may be
required to take adequate measures.
Standard Based on Universal Serial Bus
Specifications Revision 2.0,
Universal Serial Bus Device Class
Definition for Printing Devices
Version 1.1
Bit rate 480 Mbps (High Speed Mode)
12 Mbps (Full Speed Device)
Data encoding NRZI
Adaptable
connector
USB Series B
Note:
Only computer equipped with a USB connector and
running Windows 7, Windows Vista, XP x 64, XP,
2000, or Mac OS X.10.x support the USB interface.
195
A
AC inlet, 11
Adapter holder, 11
Adjust paper margin, 137
Alignment, 28
Automatic maintenance function, 82
Auto nozzle check, 22
B
Banner printing, 155
BI-D 2-COLOR, 84
Bi-D ALL, 84
Black-and-white photo printing, 133
Bonjour, 28
Borderless printing, 137
Buttons, 12
C
Capping, 82
Cleaning, 23, 76
Cleaning outside of the printer, 85
Cleaning the printer, 85
Clock setting, 23
ColorSync, 168
Consumable, 63
Contacting Epson, 184
Control panel, 11, 12
Custom, 30, 142
Custom paper, 23, 25
Custom paper menu, 26
Cutter adjustment, 23
Cutter replacement, 23
D
Default panel, 30
Details of Menu mode, 21
Display, 14
Driver ICM, 166
Drying time, 27
E
EDM (or myEpsonPrinter) status, 24
Enlarge size printing, 142
EPSON Printer Utility 3/4, 122
EPSON StatusMonitor (Mac OS X), 125
EPSON Status Monitor 3 (Windows), 117
F
Fit to Page, 142
Front cover, 11
H
Head cleaning, 79
Help
Epson, 184
Help (Mac OS X), 124
Help (Windows), 115
Host ICM, 168
How to print, 55
I
Initialize setting, 22
Init network setting, 28
Ink cartridge status icon, 15
Ink cover, 11
Ink level, 24
IP,SM,DG setting, 28
IP address setting, 28
J
Job history, 24
Job information, 23
L
Language, 30
M
Maintenance menu, 23
Maintenance mode, 30
Maintenance tank, 11, 24
Maintenance tank status icon, 15
Manual box, 11
Menu setting, 16
Messages, 14
N
Network interface connector, 11
Network setup, 28
Network status sheet, 23
Nozzle check, 23, 77
O
Option interface connector, 11
P
Page line, 21
Pages per sheet printing, 146
Paper basket, 11
Paper feed adjust, 27
Paper guides, 11
Paper jam, 109
Paper size check, 21
Index
Index 196
Paper skew check, 22
Paper suction, 27
Paper thickness, 28
Paper type, 25, 26
PhotoEnhance (Windows), 129
Platen Gap, 21, 26
Poster printing with margins, 147
Power cleaning, 81
Printer driver, 190
Printer Status menu, 24
Printer utilities (Mac OS X), 124
Printer utilities (Windows), 116
Print head alignment, 28, 83
Printing on the custom paper, 152
Print nozzle pattern, 22
Problems
contacting Epson, 184
solving, 184
R
Reduce size printing, 142
Refresh margin, 22
Remaining paper setup, 25
Remove skew, 27
Replacing ink cartridges, 70
Replacing maintenance tank, 72
Roll length alert, 25
Roll paper cover, 11
Roll paper length, 25
Roll paper margin, 21
Roll paper remaining, 25
Roll paper tension, 30
S
Service, 184
Set roll paper tension, 27
Specifications
electrical, 192
interface, 194
Standards and Approvals, 194
SpectroProofer, 29
SS Cleaning, 30
Status sheet, 23
Supported media type for borderless printing, 137
System requirements, 190
T
Take up reel, 29
Technical support, 184
Temperature units, 30
Test Print menu, 23
Thickness pattern, 26
Total prints, 24
U
UNI-D, 84
Uninstall (Mac OS X), 126
Uninstall (Windows), 119
Unit, 30
USB cable, 190
USB interface connector, 11
Using roll paper, 32
V
Version, 24
10

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