❏ Clean the roller in the ADF.
❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
❏ If banding appears at intervals of 2.5 cm, align the print head.
❏ If a moire (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly
dierent angle.
Related Information
& “Cleaning the Paper Path” on page 139
& “Cleaning the Scanner Glass” on page 139
& “Cleaning the ADF (ADF-equipped Printers Only)” on page 140
& “Aligning the Print Head” on page 138
& “Print Quality Is Poor” on page 169
An Image of the Reverse Side of the Original Appears in the Copied
Image
❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏ Lower the copy density setting on the control panel.
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ When printing on photo stickers, enter Setup, select Printer Setup - Stickers, and then adjust the printing
position.
❏ When printing on a disc, enter Setup, select Printer Setup - CD/DVD, and then adjust the printing position.
❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped
o,
move the original slightly
away from the corner.
❏ When you place multiple originals on the scanner glass to copy them separately, but they are copied onto a
single sheet, place the originals at least 5 mm (0.2 inch) apart. If the problem continues, place one original at a
time.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend
to include the dust or stains, resulting in the wrong printing position or small images.
❏ Select the appropriate paper size setting on the control panel or in the printer driver.
❏ Adjust the margin setting in the application so that it falls within the printable area.
User's Guide
Solving Problems
171