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User's Guide
NPD5235-00 EN
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2015 Seiko Epson Corporation. All rights reserved.
e
contents of this manual and the
specications
of this product are subject to change without notice.
User's Guide
Copyright
2
Trademarks
❏ EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏ PRINT Image Matching
™
and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
❏ EPSON Scan soware is based in part on the work of the Independent JPEG Group.
❏ libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏ SDXC Logo is a trademark of SD-3C, LLC.
❏
Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of
Microso
Corporation.
❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
❏ Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
❏ Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be
registered in certain jurisdictions.
❏ Intel
®
is a registered trademark of Intel Corporation.
❏ General Notice: Other product names used herein are for
identication
purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
3
Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................7
Marks and Symbols.........................7
Descriptions Used in this Manual...............8
Operating System References..................8
Important Instructions
Safety Instructions..........................9
Printer Advisories and Warnings............... 9
Advisories and Warnings for Setting Up/
Using the Printer........................10
Advisories and Warnings for Using the
Printer with a Wireless Connection...........11
Advisories and Warnings for Using Memory
Cards................................ 11
Advisories and Warnings for Using the LCD
Screen................................11
Protecting Your Personal Information...........11
Printer Basics
Part Names and Functions...................12
Control Panel............................ 14
Buttons...............................14
Guide to the LCD Screen..................14
Loading Paper
Paper Handling Precautions..................19
Available Paper and Capacities................20
List of Paper Types.......................21
Loading Paper in the Rear Paper Feed...........21
Placing Originals on the Scanner
Glass
Placing Other Originals.....................26
Inserting a Memory Card
Supported Memory Cards................... 28
Inserting and Removing a Memory Card.........28
Printing
Printing from the Control Panel...............30
Printing Photos by Selecting from a Memory
Card.................................30
Printing Original Writing Paper and Calendars. . 31
DPOF Printing......................... 32
Menu Options for Printing Photos........... 32
Printing from a Computer................... 32
Printing Basics - Windows.................32
Printing Basics - Mac OS X.................34
Printing on 2-Sides (for Windows only). . . . . . . .36
Printing Several Pages on One Sheet..........37
Printing to Fit the Paper Size................38
Printing Multiple Files Together (for
Windows Only).........................39
Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only).......... 40
Printing Using Advanced Features........... 46
Printing Photos Using Epson Easy Photo Print. . 48
Printing from Smart Devices................. 49
Using Epson iPrint.......................49
Using AirPrint..........................51
Canceling Printing.........................51
Canceling Printing - Printer Button...........51
Canceling Printing - Windows.............. 52
Canceling Printing - Mac OS X..............52
Copying
Menu Options for Copy Mode................ 53
Scanning
Scanning Using the Control Panel..............56
Scanning to a Computer...................56
Scanning to a Computer (WSD).............56
Scanning from a Computer...................57
Scanning Basics.........................57
Scanning Using Advanced Features...........60
Scanning from Smart Devices.................63
Installing Epson iPrint....................63
Using Epson iPrint.......................63
Replacing Ink Cartridges
Checking the Ink Levels.....................65
Checking the Ink Levels - Control Panel.......65
User's Guide
Contents
4
Checking the Ink Levels - Windows...........65
Checking the Ink Levels - Mac OS X..........65
Ink Cartridge Codes........................65
Ink Cartridge Handling Precautions............66
Replacing Ink Cartridges....................68
Temporarily Printing with Black Ink............71
Temporarily Printing with Black Ink - Windows. 72
Temporarily Printing with Black Ink -
Mac OS X.............................73
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)....................74
Maintaining the Printer
Checking and Cleaning the Print Head..........75
Checking and Cleaning the Print Head -
Control Panel.......................... 75
Checking and Cleaning the Print Head -
Windows..............................76
Checking and Cleaning the Print Head -
Mac OS X.............................77
Aligning the Print Head.....................77
Aligning the Print Head - Control Panel.......77
Aligning the Print Head - Windows...........78
Aligning the Print Head - Mac OS X..........78
Cleaning the Paper Path.....................79
Cleaning the Scanner Glass...................79
Saving Power.............................80
Saving Power - Control Panel...............80
Saving Power - Windows.................. 80
Saving Power - Mac OS X..................81
Menu Options for Setup Mode
Menu Options for Ink Levels................. 82
Menu Options for Maintenance............... 82
Menu Options for Printer Setup...............82
Menu Options for Network Settings............83
Menu Options for Epson Connect Services.......84
Menu Options for Google Cloud Print Services. . . . 84
Menu Options for File Sharing................85
Menu Options for Restore Default Settings.......85
Network Service and Software
Information
Epson Connect Service......................86
Web Cong..............................86
Running Web
Cong
on a Web Browser.......87
Running Web Cong on Windows........... 87
Running Web Cong on Mac OS X...........87
Windows Printer Driver.....................88
Guide to Windows Printer Driver............88
Making Operation Settings for the Windows
Printer Driver..........................91
Mac OS X Printer Driver.................... 91
Guide to Mac OS X Printer Driver........... 92
Making Operation Settings for the Mac OS X
Printer Driver..........................93
EPSON Scan (Scanner Driver)................94
Epson Event Manager.......................94
Epson Easy Photo Print..................... 95
E-Web Print (for Windows Only)..............95
Easy Photo Scan...........................95
EPSON Soware Updater. . . . . . . . . . . . . . . . . . . .96
Uninstalling Applications....................96
Uninstalling Applications - Windows......... 96
Uninstalling Applications - Mac OS X.........97
Installing Applications......................98
Updating Applications and Firmware...........98
Solving Problems
Checking the Printer Status.................. 99
Checking Error Codes on the LCD Screen. . . . . .99
Checking the Printer Status - Windows.......100
Checking Printer Status - Mac OS X.........100
Removing Jammed Paper...................101
Removing Jammed Paper from the Rear
Paper Feed............................101
Removing Jammed Paper from the Output Tray 101
Removing Jammed Paper from Inside the
Printer...............................102
Paper Does Not Feed Correctly...............103
Paper Jams............................103
Paper Feeds at a Slant....................103
Several Sheets of Paper are Fed at a Time. . . . . . 104
No Paper Feeds........................ 104
Paper Out Error Occurs..................104
Power and Control Panel Problems............104
Power Does Not Turn On.................104
Power Does Not Turn
O
.................104
LCD Screen Gets Dark...................104
Cannot Print from a Computer...............104
Cannot Use AirPrint.......................105
Printing is Paused........................ 105
Printout Problems........................ 105
User's Guide
Contents
5
Nothing or a Very Faint Image is Printed. . . . . . 105
Print Quality is Poor.....................106
Print Quality Does Not Improve Even Aer
Aligning the Print Head..................106
Images or Photos are Printed in Unexpected
Colors...............................107
Banding Appears at Intervals of
Approximately 2.5 cm....................107
Copy Quality Is Poor.................... 107
An Image of the Reverse Side of the Original
Appears in the Copied Image..............108
e
Position, Size, or Margins of the Printout
Are Incorrect..........................108
Cannot Print Without Margins.............108
Edges of the Image are Cropped During
Borderless Printing......................108
Paper Is Smeared or Scued...............109
Printed Characters Are Incorrect or Garbled. . . 109
e Printed Image Is Inverted..............109
e Printout Problem Could Not be Cleared. . . 109
Other Printing Problems................... 110
Printing Is Too Slow.....................110
Printing Slows Down Dramatically During
Continuous Printing.....................110
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................110
Cannot Start Scanning.....................111
Cannot Start Scanning when Using the
Control Panel..........................111
Scanned Image Problems...................112
Scan Quality Is Poor.....................112
Characters Are Blurred...................112
An Image of the Reverse Side of the Original
Appears in the Scanned Image............. 112
Moire (Cross-Hatch) Patterns Appear in the
Scanned Image.........................112
Scanning Area or Direction Is Not Correct. . . . 113
e Scanned Image Problem Could Not be
Cleared..............................113
Other Scanning Problems...................113
Cannot Scan in Full Auto Mode in EPSON
Scan................................ 113
umbnail Preview Does Not Work Properly. . .114
Scanning Is Too Slow....................114
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 114
Other Problems..........................114
Slight Electric Shock when Touching the
Printer...............................114
Operation Sounds Are Loud...............114
Cannot Save the Data to a Memory Card......114
Application Is Blocked by a Firewall (for
Windows Only)........................115
"?" Is Displayed on the Photo Selection Screen. . 115
Appendix
Technical Specications....................116
Printer
Specications
....................116
Scanner
Specications
...................117
Interface Specications...................117
Wi-Fi Specications.....................117
Security Protocol.......................118
Supported
ird
Party Services.............118
External Storage Device Specications........118
Dimensions...........................119
Electrical
Specications
.................. 119
Environmental
Specications
..............120
System Requirements....................120
Regulatory Information....................121
Standards and Approvals for European Model. . 121
Restrictions on Copying..................121
Transporting the Printer....................122
Accessing a Memory Card From a Computer. . . . .123
Where to Get Help........................124
Technical Support Web Site................124
Contacting Epson Support................125
User's Guide
Contents
6
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the
soware,
using the printer, solving
problems, and so on.
❏ User's Guide (digital manual)
is
manual. Provides overall information and instructions on using the printer, and on solving problems.
❏ Network Guide (digital manual)
Provides information on network settings and solving problems when using the printer on a network.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “EPSON Soware Updater” on page 96
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
User's Guide
About This Manual
7
Descriptions Used in this Manual
❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac
OS X v10.10.x. e content displayed on the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer
to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso
®
Wi n d ow s
®
8.1 operating system
❏
Microso
®
Wi n d ow s
®
8 operating system
❏ Microso
®
Wi n d ow s
®
7 operating system
❏ Microso
®
Wi n d ow s Vist a
®
operating system
❏
Microso
®
Wi n d ow s
®
XP operating system
❏ Microso
®
Wi n d ow s
®
XP Professional x64 Edition operating system
Mac OS X
In this manual, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and
"Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X
v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".
User's Guide
About This Manual
8
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain
aer
a thorough
ushing,
see a doctor immediately.
❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes,
ush
them immediately with water. If discomfort or vision problems continue
aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink cartridge; otherwise ink may get into your eyes or on your skin.
❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏ Keep ink cartridges out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
User's Guide
Important Instructions
9
Advisories and Warnings for Setting Up/Using the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a
at,
stable surface that extends beyond the base of the printer in all directions.
e
printer
will not operate properly if it is tilted at an angle.
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain
ammable
gases inside or around the printer. Doing so may cause
re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
❏ Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops
ashing.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
User's Guide
Important Instructions
10
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively
aect
the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using Memory Cards
❏ Do not remove a memory card or turn o the printer while the memory card light is ashing.
❏ e methods for using memory cards vary according to card type. Be sure to refer to the manual packaged with
your memory card for details.
❏ Use only memory cards compatible with the printer.
Related Information
& “Supported Memory Card Specications” on page 118
Advisories and Warnings for Using the LCD Screen
❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness.
ese
are normal and do not indicate that it is damaged in any way.
❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏ e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Setup > Restore Default Settings > All Settings on the control panel.
User's Guide
Important Instructions
11
Printer Basics
Part Names and Functions
A
Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper.
B
Rear paper feed Loads paper.
C
Paper support Supports loaded paper.
D
Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard
closed.
E
Output tray Holds the ejected paper. Before printing, raise the stopper to prevent the
ejected paper from falling
o
the tray.
F
Control panel Operates the printer.
A
B
User's Guide
Printer Basics
12
A
Memory card slot Insert a memory card.
B
Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath.
A
Document cover Blocks external light while scanning.
B
Scanner glass Place the originals.
C
Scanner unit Scans placed originals. Open when replacing ink cartridges or removing
jammed paper inside the printer.
A
B
A
AC inlet Connects the power cord.
B
USB port Connects a USB cable.
User's Guide
Printer Basics
13
Control Panel
You can change the angle of the control panel.
To lower the control panel, squeeze the lever on the back of the panel as shown below.
Buttons
A
Turns the printer on or o.
Do not turn o while the power light is ashing (while the printer is operating or processing
data).
Unplug the power cord when the power light is o.
B
Displays the home screen.
C
u
d
l
r
OK Use the
u
d
l
r
buttons to select a menu, and press the OK button to run the selected menu.
D
Stops the current operation or returns to the previous screen.
E
Starts an operation such as printing or copying.
Guide to the LCD Screen
Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the
u
d
l
r
buttons.
User's Guide
Printer Basics
14
Guide to the Home Screen
e following icons and menus are displayed on the home screen.
A
Icons that show the network status are displayed.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is
searching for a wireless (Wi-Fi) network connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are,
the stronger the connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Ad Hoc mode
Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless
network connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Simple AP mode.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct mode.
Indicates that Wi-Fi Direct is disabled, or that the printer is processing a wireless network
connection.
B
When
l
and
r
are displayed, you can scroll right or left by pressing the
l
or
r
button.
User's Guide
Printer Basics
15
C
Function icons and names are displayed as mode icons.
Copy
Enters Copy mode that allows you to copy a document.
Print Photos
Enters Print Photos mode that allows you to print photos on your memory card.
Scan
Enters Scan mode that allows you to scan a document or a photo.
Personal
Stationery
Enters Personal Stationery mode that allows you to print original items, such as ruled paper
and calendars, using the photos on your memory card.
Quiet Mode
Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However,
enabling this may reduce print speed. Depending on the paper type and print quality settings
you selected, there may be no dierence in the printer's noise level.
This is a shortcut to the following menu.
Setup > Printer Setup > Quiet Mode
Setup
Enters Setup mode that allows you to make maintenance, printer setup, and network settings.
Wi-Fi Setup Displays menus that allow you to set up the printer for use on a wireless network. This is a
shortcut to the following menu.
Setup > Network Settings > Wi-Fi Setup
D
Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button.
Entering Characters
To enter characters and symbols for network settings from the control panel, use the
u
,
d
,
l
, and
r
buttons.
Press the
u
or
d
button to select the character you want to enter, and then press the
r
button to move the cursor
to the next input position. When you have nished entering characters, press the OK button.
e displayed screen varies depending on the settings items. e following is the screen to enter a password of your
Wi- Fi n et work .
Icons Descriptions
Switches the character type.
ABC: Uppercase characters
abc: Lowercase characters
123: Numbers and symbols
u
d
Selects the character to be entered.
User's Guide
Printer Basics
16
Icons Descriptions
r
Moves the cursor to the right.
l
Deletes a character to the left (backspace).
OK Enters the selected characters.
Returns to the previous screen.
Entering the Practice String "13By"
1.
Press the
button twice to switch the character type to 123.
2. Press the
u
button twice to select "1".
3.
Press the
r
button once to move the cursor, and then press the
u
button four times to select "3".
User's Guide
Printer Basics
17
4. Press the
r
button once to move the cursor, and then press the button to switch the character type to
ABC. Press the
u
button twice to select "B".
5. Press the
r
button once to move the cursor, and then press the button to switch the character type to abc.
Press the
d
button twice to select "y".
6. Press the OK button.
User's Guide
Printer Basics
18
Loading Paper
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are
pued
up with air,
press them down to atten them before loading.
❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏ Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Printer Specications” on page 116
User's Guide
Loading Paper
19
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media Name Size Loading
Capacity
(Sheets)
Manual 2-
Sided Printing
Borderless
Printing
Epson Bright White Ink Jet
Paper
A4
80
*
✓ –
Epson Ultra Glossy Photo
Paper
A4, 13 × 18 cm (5 × 7 in.), 10
× 15 cm (4 × 6 in.)
20 – ✓
Epson Premium Glossy
Photo Paper
A4, 13 × 18 cm (5 × 7 in.),
16:9 wide size (102 × 181
mm), 10 × 15 cm (4 × 6 in.)
20 – ✓
Epson Premium Semigloss
Photo Paper
A4, 10 × 15 cm (4 × 6 in.) 20 – ✓
Epson Photo Paper Glossy A4, 13 × 18 cm (5 × 7 in.), 10
× 15 cm (4 × 6 in.)
20 – ✓
Epson Matte Paper-
Heavyweight
A4 20 – ✓
Epson Photo Quality Ink Jet
Paper
A4 80 – –
* For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
Commercially Available Paper
Media Name Size Loading Capacity
(Sheets)
Manual 2-Sided
Printing
Borderless
Printing
Plain paper
*1
Letter
*2
, A4, B5
*2
, A5
*2
, A6
*2
Up to the line
indicated by the
triangle symbol on
the edge guide.
*3
✓ –
Legal
*2
1
User Dened
*2
Envelope
*2
Envelope #10, Envelope DL,
Envelope C6
10 – –
*1 The loading capacity for pre-punched paper is one sheet.
*2 Only printing from computer is available.
User's Guide
Loading Paper
20
*3 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
Related Information
& “Technical Support Web Site” on page 124
List of Paper Types
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel
Printer Driver, Smart device
*2
Epson Bright White Ink Jet Paper
*1
plain papers plain papers
Epson Ultra Glossy Photo Paper
*1
Ultra Glossy Epson Ultra Glossy
Epson Premium Glossy Photo Paper
*1
Prem. Glossy Epson Premium Glossy
Epson Premium Semigloss Photo Pa-
per
*1
Prem. Semigloss Epson Premium Semigloss
Epson Photo Paper Glossy
*1
Glossy Photo Paper Glossy
Epson Matte Paper-Heavyweight
*1
Matte Epson Matte
Epson Photo Quality Ink Jet Paper
*1
Matte Epson Matte
Plain paper
*1
plain papers plain papers
Envelope Envelope Envelope
*1 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more
information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
*2 For smart devices, these media types can be selected when printing using Epson iPrint.
Loading Paper in the Rear Paper Feed
1. Open the feeder guard, extend the paper support, and then tilt it backwards.
User's Guide
Loading Paper
21
2. Slide the edge guide to the le.
3.
Load paper vertically along the right side of the rear paper feed with the printable side facing up.
c
Important:
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏ Envelopes
User's Guide
Loading Paper
22
❏ Pre-punched paper
Note:
❏ Load a single sheet of paper without binding holes at the top or the bottom.
❏ Adjust the print position of your le to avoid printing over the holes.
4. Slide the edge guide to the edge of the paper, and then close the feeder guard.
5. Check the paper size and paper type settings displayed on the control panel. To use the settings, select
Conrm using the
u
or
d
button, press the OK button, and then go to step 7. To change the settings, select
Change using the
u
or
d
button, press the OK button, and then go to the next step.
c
Important:
e
paper setting screen is not displayed if the paper is not loaded along the right side of the rear paper feed. An
error occurs when you start printing.
Note:
e paper setting screen is not displayed if you have disabled Paper Conguration in the following menus. Go to step 7.
Setup > Printer Setup > Paper Source Settings > Paper
Conguration
6. On the paper size setting screen, select the paper size using the
l
or
r
button, and then press the OK button.
On the paper type setting screen, select the paper type in the same way, and then press the OK button.
Conrm the settings, and then press the OK button.
Note:
You can also display the paper size and paper type settings screen by selecting the following menus.
Setup > Printer Setup > Paper Source Settings > Paper Setup
User's Guide
Loading Paper
23
7. Slide out the output tray and then raise the stopper.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
& “Paper Handling Precautions” on page 19
& “Available Paper and Capacities” on page 20
User's Guide
Loading Paper
24
Placing Originals on the Scanner Glass
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
2. Remove any dust or stains on the scanner glass.
3. Place the original face-down and slide it to the corner mark.
Note:
e area 1.5 mm from the edges of the scanner glass is not scanned.
User's Guide
Placing Originals on the Scanner Glass
25
If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm
away from the horizontal and vertical edges of the scanner glass.
Note:
❏ Place multiple photos at least 20 mm apart from each other.
❏ e photos should be larger than 15 x 15 mm.
4. Close the cover gently.
Note:
Remove the originals aer scanning or copying. If you leave the originals on the scanner glass for a long time, they may
stick to the surface of the glass.
Placing Other Originals
When copying a double-page spread
User's Guide
Placing Originals on the Scanner Glass
26
When copying into 2-up layout
User's Guide
Placing Originals on the Scanner Glass
27
Inserting a Memory Card
Supported Memory Cards
miniSD
*
miniSDHC
*
microSD*
microSDHC
*
microSDXC
*
SD
SDHC
SDXC
* Attach an adapter to t the memory card slot. Otherwise, the card may get stuck.
Related Information
& “Supported Memory Card Specications” on page 118
Inserting and Removing a Memory Card
1.
Insert a memory card into the printer.
e printer starts reading the data and the light ashes. When reading is complete, the light stops ashing and
remains on.
c
Important:
Do not try to force the card all the way into the slot. It should not be fully inserted.
User's Guide
Inserting a Memory Card
28
2. When you have nished using the memory card, make sure the light is not ashing, and then remove the card.
c
Important:
If you remove the memory card while the light is ashing, the data in the memory card may be lost.
Note:
If you access the memory card from a computer, you need to operate the computer to safely remove the removable
device.
Related Information
& “Accessing a Memory Card From a Computer” on page 123
User's Guide
Inserting a Memory Card
29
Printing
Printing from the Control Panel
Printing Photos by Selecting from a Memory Card
1. Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. Insert a memory card into the printer.
c
Important:
Do not remove the memory card until you have nished printing.
3.
Enter Print Photos from the home screen using the
l
or
r
button, and then press the OK button.
4. Use the
l
or
r
button to select a photo, and use the
u
or
d
button to set the number of copies. When
printing more than one photo, repeat this procedure.
5. Press the OK button to display the print settings
conrmation
screen.
6. To change the print settings, press the
d
button to display the setting screen. Use the
u
or
d
button to select
setting items such as the paper size and the paper type, and change the settings using the
l
or
r
button.
When you have nished, press the OK button.
7. Press the
x
button.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “List of Paper Types” on page 21
& “Inserting a Memory Card” on page 28
& “Menu Options for Printing Photos” on page 32
User's Guide
Printing
30
Printing Original Writing Paper and Calendars
You can easily print lined paper, calendars, and original writing paper using the Personal Stationery menu.
1.
Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. To print writing paper using a photo on your memory card, insert the memory card into the printer.
3. Enter Personal Stationery from the home screen using the
l
or
r
button, and then press the OK button.
4.
Select a menu item using the
l
or
r
button, and then press the OK button.
5.
Follow the on-screen instructions to print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “List of Paper Types” on page 21
& “Inserting a Memory Card” on page 28
& “Menu Options for Printing Original Writing Paper and Calendars” on page 31
& “Menu Options for Printing Photos” on page 32
Menu Options for Printing Original Writing Paper and Calendars
Lined Papers
Prints some types of lined paper, graph paper, or music paper on A4 size paper.
Writing Papers
Prints some types of writing paper on A4 size paper with a photo from the memory card set as the
background. e photo is printed lightly so that it can be easily written on.
Calendar
User's Guide
Printing
31
Prints a weekly or monthly calender. Select the year and the month for the monthly calendar.
DPOF Printing
is
printer is compatible with DPOF (Digital Print Order Format) Ver. 1.10. DPOF is a format that stores
additional information for photos such as the date, time, user name, and printing information. DPOF-compatible
cameras allow you to set which image on a memory card to print and the number of copies. When the memory
card is inserted into the printer, the photos selected by the camera are printed.
Note:
For information on making print settings on your camera, see the documentation provided with your camera.
When you insert a memory card into the printer, a conrmation screen is displayed. Press the OK button to
display the print start screen. Press the
x
button to start printing. If you want to change the print settings, press
the
d
button. Setting items are the same as in Print Photos mode.
Related Information
& “Printing Photos by Selecting from a Memory Card” on page 30
& “Menu Options for Printing Photos” on page 32
Menu Options for Printing Photos
Paper Size
Select the paper size you loaded.
Paper Type
Select the paper type you loaded.
Borderless
To print without margins around the edges, select Borderless.
e
image is enlarged a little to remove
margins from the edges of the paper. To print with margins around the edges, select Wi t h B o rd e r .
Quality
Select the print quality. Selecting Best provides higher quality printing, but the printing speed may be
slower.
Printing from a Computer
Printing Basics - Windows
Note:
❏ See the online help for explanations of the setting items. Right-click an item, and then click Help.
❏ Operations
dier
depending on the application. See the application's help for details.
User's Guide
Printing
32
1. Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. Open the le you want to print.
3. Select Print or Print Setup from the File menu.
4. Select your printer.
5. Select Preferences or Properties to access the printer driver window.
6. Make the following settings.
❏ Document Size: Select the paper size you loaded in the printer.
❏ Borderless: Select to print with no margins around the image.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Click Settings to select the amount of enlargement.
❏ Orientation: Select the orientation you set in the application.
❏ Paper Type: Select the type of paper you loaded.
❏ Color: Select Grayscale when you want to print in black or shades of gray.
Note:
When printing on envelopes, select Landscape as the Orientation setting.
User's Guide
Printing
33
7. Click OK to close the printer driver window.
8. Click Print.
Related Information
& “Available Paper and Capacities” on page 20
& “Loading Paper in the Rear Paper Feed” on page 21
& “Guide to Windows Printer Driver” on page 88
& “List of Paper Types” on page 21
Printing Basics - Mac OS X
Note:
Explanations in the section use TextEdit as an example. Operations and screens dier depending on the application. See the
application's help for details.
1. Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. Open the le you want to print.
3.
Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
4. Make the following settings.
❏ Printer: Select your printer.
❏ Presets: Select when you want to use the registered settings.
❏ Paper Size: Select the paper size you loaded in the printer.
When printing with no margins, select a "borderless" paper size.
User's Guide
Printing
34
❏ Orientation: Select the orientation you set in the application.
Note:
❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then
make settings.
❏ When printing on envelopes, select landscape orientation.
5. Select Print Settings from the pop-up menu.
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
6. Make the following settings.
❏ Media Type: Select the type of paper you loaded.
❏ Expansion: Available when selecting a borderless paper size.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Select the amount of enlargement.
❏ Grayscale: Select to print in black or shades of gray.
7. Click Print.
Related Information
& “Available Paper and Capacities” on page 20
& “Loading Paper in the Rear Paper Feed” on page 21
& “Guide to Mac OS X Printer Driver” on page 92
User's Guide
Printing
35
& “List of Paper Types” on page 21
Printing on 2-Sides (for Windows only)
e printer driver prints automatically separating even pages and odd pages. When the printer has nished
printing the odd pages, ip the paper over following the instructions to print the even pages. You can also print a
booklet that can be created by folding the printout.
Note:
❏ is feature is not available for borderless printing.
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1. Load paper in the printer.
2.
Open the le you want to print.
3. Access the printer driver window.
4. Select Manual (Long-edge binding) or Manual (Short-edge binding) from 2-Sided Printing on the Main
tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
To print as a booklet, select Booklet.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
When the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screen
instructions.
User's Guide
Printing
36
Related Information
& “Available Paper and Capacities” on page 20
& “Loading Paper in the Rear Paper Feed” on page 21
& “Printing Basics - Windows” on page 32
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the printer driver window.
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “Printing Basics - Windows” on page 32
User's Guide
Printing
37
Printing Several Pages on One Sheet - Mac OS X
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Access the print dialog.
4. Select Layout from the pop-up menu.
5.
Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6. Set the other items as necessary.
7. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “Printing Basics - Mac OS X” on page 34
Printing to Fit the Paper Size
You can print to
t
the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
Note:
is feature is not available for borderless printing.
1.
Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Make the following settings on the More Options tab.
❏ Document Size: Select the paper size you set in the application.
❏ Output Paper: Select the paper size you loaded in the printer.
User's Guide
Printing
38
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “Printing Basics - Windows” on page 32
Printing to Fit the Paper Size - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4. Select the size of the paper you set in the application as the Paper Size setting.
5. Select Paper Handling from the pop-up menu.
6.
Select Scale to
t
paper size.
7. Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 21
& “Printing Basics - Mac OS X” on page 34
Printing Multiple Files Together (for Windows Only)
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as layout, print order, and orientation.
User's Guide
Printing
39
Note:
To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next,
select Open from the File menu to select the le. e extension of the saved les is "ecl".
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select Job Arranger Lite on the Main tab.
5. Click OK to close the printer driver window.
6. Click Print.
e
Job Arranger Lite window is displayed and the print job is added to the Print Project.
7. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and
then repeat steps 3 to 6.
Note:
If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File
menu.
8.
Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary.
9.
Select Print from the File menu.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “Printing Basics - Windows” on page 32
Printing One Image on Multiple Sheets to Create a Poster (for
Windows Only)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
1.
Load paper in the printer.
User's Guide
Printing
40
2. Open the le you want to print.
3. Access the printer driver window.
4.
Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “Printing Basics - Windows” on page 32
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
User's Guide
Printing
41
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
User's Guide
Printing
42
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le
of the cross marks).
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide
Printing
43
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
User's Guide
Printing
44
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
User's Guide
Printing
45
10. Cut o the remaining margins along the outer guide.
Printing Using Advanced Features
is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
& “Windows Printer Driver” on page 88
& “Mac OS X Printer Driver” on page 91
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
User's Guide
Printing
46
Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
it.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Note:
is feature is not available for borderless printing.
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Note:
Operations dier depending on the application. See the application's help for details.
Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and
then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
❏ ese adjustments are not applied to the original data.
❏ PhotoEnhance adjusts the color by analyzing the location of the subject.
erefore,
if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the
borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone
may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
Windows
Select the method of color correction from Color Correction on the More Options tab.
If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
you select Custom and click Advanced, you can make your own settings.
User's Guide
Printing
47
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
Advanced Settings and make the appropriate settings.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the density and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Printing Photos Using Epson Easy Photo Print
Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help
for details.
Note:
❏ By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
❏ To perform borderless printing using a commercially available application, make the following settings.
❏ Create the image data to fully t the paper size and if a margin setting is available in the application you are using, set
the margin to 0 mm.
❏ Enable the borderless printing setting in the printer driver.
Related Information
& “Epson Easy Photo Print” on page 95
User's Guide
Printing
48
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
& “Epson Connect Service” on page 86
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
User's Guide
Printing
49
e following screens are subject to change without notice.
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Select what you want to print such as photos, documents, and web pages.
E
Displays the screen to make print settings such as paper size and paper type.
F
Displays the paper size. When this is displayed as a button, press it to display the paper settings currently
set on the printer.
G
Displays photos and documents you selected.
H
Starts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
User's Guide
Printing
50
Using AirPrint
AirPrint allows you to wirelessly print to your product from your Apple device running the latest version of iOS.
Note:
❏ AirPrint also allows you to wirelessly print to your product from your Mac running OS X 10.7 or later.
❏ If you disabled paper conguration messages on your product control panel, you cannot use AirPrint. See the link below
to enable the messages, if necessary.
1. Load paper in your product.
2.
Set up your product for wireless printing. See the link below.
http://epson.sn
3.
Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note:
For details, see the AirPrint page on the Apple website.
Related Information
& “Cannot Use AirPrint” on page 105
& “Loading Paper in the Rear Paper Feed” on page 21
Canceling Printing
Note:
❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
❏ If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
computer. In this case, cancel the print job by using the printer's control panel.
Canceling Printing - Printer Button
Press the
y
button to cancel the print job in progress.
User's Guide
Printing
51
Canceling Printing - Windows
1. Access the printer driver window.
2. Select the Maintenance tab.
3.
Click Print Queue.
4. Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 88
Canceling Printing - Mac OS X
1. Click the printer icon in the Dock.
2. Select the job you want to cancel.
3. Cancel the job.
❏ Mac OS X v10.8.x or later
Click
next to the progress meter.
❏ Mac OS X v10.6.8 to v10.7.x
Click Delete.
User's Guide
Printing
52
Copying
1. Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. Place the originals.
3. Enter Copy from the home screen using the
l
or
r
button, and then press the OK button.
4. Set the number of copies using the
u
or
d
button.
5. Select color copy or monochrome copy using the
l
or
r
button.
6. Press the OK button to display and check the print settings. To change the settings, press the
d
button, select
the setting items using the
u
or
d
button and change settings using the
l
or
r
button. When you have
nished, press the OK button.
Note:
If you want to copy by reducing or enlarging the size of a document by a specic percentage, select any item other than
Auto Fit as the Reduce/Enlarge setting, and then press the OK button. Specify a percentage in Custom Size. You can
change the percentage in increments of 10% by holding down the
l
or
r
button.
7. Press the
x
button.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “Placing Originals on the Scanner Glass” on page 25
&
“Menu Options for Copy Mode” on page 53
Menu Options for Copy Mode
Note:
Available menus vary depending on the layout you selected.
The number of copies
Enter the number of copies.
Color
Copies the original in color.
B&W
Copies the original in black and white (monochrome).
Layout
User's Guide
Copying
53
❏ Wit h B o rd er
Copies with margins around the edges.
❏ Borderless
Copies without margins around the edges. e image is enlarged a little to remove margins from the
edges of the paper.
❏ A4, 2-up Copy
Copies two A4 single-sided originals onto a single sheet of A4 size paper in 2-up layout.
❏ A4, Book/2-up
Copies two A4 facing pages of a book and so on onto a single sheet of A4 size paper in 2-up layout.
Reduce/Enlarge
Enlarges or reduces the originals.
❏ Actual Size
Copies at 100 % magnication.
❏ Auto Fit
Detects the scan area and automatically enlarges or reduces the original to t to the paper size you
selected. When there are white margins around the original, the white margins from the corner mark
of the scanner glass are detected as the scan area, but the margins at the opposite side may be
cropped.
❏ Custom
Select to specify the magnication to enlarge or reduce the original.
Custom Size
Species the magnication used to enlarge or reduce the original within a range of 25 to 400%.
Paper Size
Select the paper size you loaded.
Paper Type
Select the paper type you loaded.
Quality
User's Guide
Copying
54
Select the print quality. Dra provides faster printing, but the printouts may be faint. Best provides
higher quality printing, but the printing speed may be slower.
For users in Belgium, the dra mode is not available.
Density
Increase the level of density by pressing the
r
button when the copying results are faint. Decrease the
level of density by pressing the
l
button when ink smears.
User's Guide
Copying
55
Scanning
Scanning Using the Control Panel
Scanning to a Computer
You can save the scanned image to a computer.
c
Important:
Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature.
1. Place the originals.
2. Enter Scan from the home screen using the
l
or
r
button, and then press the OK button.
3. Select how to save the scanned image to a computer from the following menus using the
l
or
r
button, and
then press the OK button.
❏ To C omputer (JPEG) : Saves the scanned image in JPEG format.
❏ To C omputer (PDF): Saves the scanned image in PDF format.
❏ To C omputer (Emai l): Starts the email client on your computer, and then automatically attaches it to an
email.
4. Select the computer to which you want to save the scanned images.
Note:
❏ You can change to frequently-used scan settings such as the document type, folder to save, or save format by using
Epson Event Manager.
❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned
image. Up to 20 computers can be displayed on the printer's control panel.
❏ When the computer to which you want to save the scanned images is detected on the network, the initial 15
characters of the computer name are displayed on the control panel. If you set Network Scan Name
(Alphanumeric) on Epson Event Manager, it is displayed on the control panel.
5. Press the
x
button.
Related Information
& “Placing Originals on the Scanner Glass” on page 25
& “Epson Event Manager” on page 94
Scanning to a Computer (WSD)
Note:
❏ i s f e at u r e i s on l y av a i l abl e fo r com p u t e r s r u n n i n g Wi n d ow s 8 . 1 / Wi nd o w s 8 / Wi n dow s 7 / Win d ow s Vi st a .
❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. See the
Network Guide for more details.
User's Guide
Scanning
56
1. Place the originals.
2. Enter Scan from the home screen using the
l
or
r
button, and then press the OK button.
3. Select To C omputer (WSD) using the
l
or
r
button, and then press the OK button.
4. Select a computer.
5.
Press the
x
button.
Related Information
& “Placing Originals on the Scanner Glass” on page 25
Scanning from a Computer
Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item.
Scanning Basics
is
section uses EPSON Scan's Home Mode to explain the basics of scanning.
e
operation work
ow
is the
same in other scanning modes.
1. Place the originals.
2. Start EPSON Scan.
User's Guide
Scanning
57
3. Select Home Mode from the Mode list.
4. Make the following settings.
❏ Document Type: Select the type of the original you want to scan.
❏ Image Type: Select the color type of the image you want to scan.
Although this is automatically selected by the Document Type setting, you can change the setting.
❏ Destination: Select the resolution of the image you want to scan.
If you select Other, you can set Resolution.
❏ umbnail: Only available if you select Photograph as the Document Type setting.
If you select this item and click Preview, you can scan by automatically detecting the scan area, direction,
or skew of the document, or place multiple photos on the scanner glass.
User's Guide
Scanning
58
5. Click Preview.
Note:
❏ Depending on the photos and the scanning conditions, the scan results may not be as intended. Clear
umbnail
,
and only place one photo.
❏ When placing multiple photos, place them at least 20 mm (0.8 inch) apart. Also, the edge area of the scanner glass is
not scanned.
6. Adjust the quality or brightness of the image as necessary.
Note:
Depending on the originals, the scan results may not be as intended.
7. Click Scan.
8. In the File Save Settings screen, make appropriate settings such as the le name, location, and image format
type, and then click OK.
Note:
When Show this dialog box before next scan is cleared, the File Save Settings screen is not displayed and scanning
starts immediately. To display the File Save Settings screen, click the
(File Save Settings) icon to the right of Scan
before starting to scan.
Related Information
& “Placing Originals on the Scanner Glass” on page 25
& “EPSON Scan (Scanner Driver)” on page 94
User's Guide
Scanning
59
Scanning Using Advanced Features
Scanning by Detecting the Original Automatically (Full Auto Mode)
You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list
in EPSON Scan.
Scanning at
Specied
Sizes (
Oce
Mode)
You can scan originals at the specied size without previewing the image. Select Oce Mode from the Mode list in
EPSON Scan.
User's Guide
Scanning
60
Note:
Oce Mode is not available for Japanese operating systems.
User's Guide
Scanning
61
Scanning by Adjusting the Image Quality (Professional Mode)
You can scan images while adjusting the quality and color. is mode is recommended for advanced users. Select
Professional Mode from the Mode list in EPSON Scan.
User's Guide
Scanning
62
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
Related Information
&
“Epson Connect Service” on page 86
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
e following screens are subject to change without notice.
User's Guide
Scanning
63
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Displays the scanning screen.
E
Displays the screen where you can make scan settings such as resolution.
F
Displays scanned images.
G
Starts scanning.
H
Displays the screen where you can save scanned data to a smart device or Cloud services.
I
Displays the screen where you can send scanned data by email.
J
Displays the screen where you can print scanned data.
User's Guide
Scanning
64
Replacing Ink Cartridges
Checking the Ink Levels
You can check the approximate ink levels from the control panel or the computer.
Checking the Ink Levels - Control Panel
1.
Enter Setup from the home screen using the
l
or
r
button, and then press the OK button.
2. Select Ink Levels using the
l
or
r
button, and then press the OK button.
Checking the Ink Levels - Windows
1. Access the printer driver window.
2. Click Ink Levels on the Main tab.
Note:
If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance
tab, and then select Enable EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 88
Checking the Ink Levels - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Ink Cartridge Codes
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. e use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
e following are the codes for genuine Epson ink cartridges.
User's Guide
Replacing Ink Cartridges
65
Icon BK (Black) C (Cyan) M (Magenta) Y (Yellow)
Strawberry
29
29XL
*
29
29XL
*
29
29XL
*
29
29XL
*
* "XL" indicates a large cartridge.
Note:
❏ Not all cartridges are available in all regions.
❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields.
http://www.epson.eu/pageyield
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Handling precautions
❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of opening the package.
❏ For best results, store ink cartridge packages with their bottom down.
❏ Aer bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
❏ Do not open the ink cartridge package until you are ready to install it in the printer. e cartridge is vacuum
packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal
printing may not be possible.
❏ Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or
you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage.
User's Guide
Replacing Ink Cartridges
66
❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become
unusable.
❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
❏ Install all ink cartridges; otherwise you cannot print.
❏ Do not replace ink cartridges with the power o. Do not move the print head by hand; otherwise, you may
damage the printer.
❏ Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
❏ Do not leave the printer with the ink cartridges removed or do not turn
o
the printer during cartridge
replacement.Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.
❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or
sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is
equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers
or plugs.
❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
❏ is printer uses ink cartridges equipped with a green chip that monitors information such as the amount of
remaining ink for each cartridge. is means that even if the cartridge is removed from the printer before it is
expended, you can still use the cartridge
aer
reinserting it back into the printer. However, when reinserting a
cartridge, some ink may be consumed to guarantee printer performance.
❏ For maximum ink eciency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with
low ink status may not be used when reinserted.
User's Guide
Replacing Ink Cartridges
67
❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your printer indicates to replace the cartridge.
e
yields quoted for you do not
include this reserve.
❏ Although the ink cartridges may contain recycled materials, this does not
aect
printer function or
performance.
❏ Specications and appearance of the ink cartridge are subject to change without prior notice for improvement.
❏ Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
❏ You cannot use the cartridges that came with the printer for the replacement.
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Ink consumption
❏ To maintain optimum print head performance, some ink is consumed from all cartridges not only during
printing but also during maintenance operations such as ink cartridge replacement and print head cleaning.
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏
e
ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. is one-o process
consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink
cartridges.
Replacing Ink Cartridges
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be injured.
Note:
❏ You can continue printing even aer the printer indicates that the ink is low. However, prepare new ink cartridges as soon
as possible.
❏ If you replace the ink cartridges while copying, the originals may move out of place. Press the
y
button to cancel and
replace the originals.
1.
Do one of the following.
❏ When prompted to replace ink cartridges
Check which ink cartridge needs to be replaced, and then press the OK button. Select Replace now using
the
u
or
d
button, and then press the OK button.
❏ When replacing ink cartridges before they are expended
Enter Setup from the home screen using the
l
or
r
button, and then press the OK button. Select
Maintenance using the
l
or
r
button, and then press the OK button. Select Ink Cartridge Replacement
using the
l
or
r
button, and then press the OK button. Next, press the
x
button.
User's Guide
Replacing Ink Cartridges
68
2. When replacing the black ink cartridge, gently shake the new black ink cartridge four or ve times and then
remove it from its package. When replacing other color cartridges, remove the new color cartridges from their
package without shaking.
c
Important:
Do not shake cartridges aer opening the package, as they may leak.
3.
Remove only the yellow tape.
User's Guide
Replacing Ink Cartridges
69
c
Important:
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
4. Open the scanner unit with the document cover closed.
5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it
rmly.
User's Guide
Replacing Ink Cartridges
70
6. Insert the new ink cartridge, and then press it down rmly.
7. Close the scanner unit.
8. Press the
x
button.
Ink charging starts.
c
Important:
Do not turn
o
the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
Related Information
& “Ink Cartridge Codes” on page 65
& “Ink Cartridge Handling Precautions” on page 66
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains when printing from a computer, you can use the following
settings to continue printing for a short time using only black ink.
❏ Type of paper: plain papers, Envelope
❏ Color: Grayscale
❏ Borderless: Not selected
❏ EPSON Status Monitor 3: Enabled (for Windows only)
Because this feature is only available for approximately
ve
days, replace the expended ink cartridge as soon as
possible.
Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ e available period varies depending on the usage conditions.
User's Guide
Replacing Ink Cartridges
71
Temporarily Printing with Black Ink - Windows
1. When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
2. Access the printer driver window.
3. Clear Borderless on the Main tab.
4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
User's Guide
Replacing Ink Cartridges
72
5. Select Grayscale.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
8. Click Print in Black in the window displayed.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “Printing Basics - Windows” on page 32
Temporarily Printing with Black Ink - Mac OS X
Note:
To use this feature through a network, connect with Bonjour.
1. Click the printer icon in the Dock.
2.
Cancel the job.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4.
Select On as the Permit temporary black printing setting.
5. Access the print dialog.
6. Select Print Settings from the pop-up menu.
7.
Select any paper size except for a borderless size as the Paper Size setting.
8. Select plain papers or Envelope as the Media Type setting.
9. Select Grayscale.
10. Set the other items as necessary.
11.
Click Print.
Related Information
& “Canceling Printing - Mac OS X” on page 52
& “Loading Paper in the Rear Paper Feed” on page 21
& “Printing Basics - Mac OS X” on page 34
User's Guide
Replacing Ink Cartridges
73
Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink cartridge.
is feature is only available when you select the following settings in the printer driver.
❏ Paper Type: plain papers
❏ Quality: Standard
❏ EPSON Status Monitor 3: Enabled
Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ Composite black looks slightly dierent from pure black. In addition, the print speed is reduced.
❏ To maintain the quality of the print head, black ink is also consumed.
Options Description
Yes Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink cartridge and it runs low again.
User's Guide
Replacing Ink Cartridges
74
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
Do not open the scanner unit or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
Note:
❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
❏ When ink is low, you may not be able to clean the print head. Replace the ink cartridge rst.
❏ If print quality has not improved aer repeating nozzle check and head cleaning about four times, wait for at least six
hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to
turn o the printer. If print quality has still not improved, contact Epson support.
❏ To prevent the print head from drying out, always turn the printer o by pressing the
P
button.
❏ To keep the print head operating at its best, we recommend printing a few pages on a regular basis.
Checking and Cleaning the Print Head - Control Panel
1.
Load A4-size plain paper in the printer.
2. Enter Setup from the home screen using the
l
or
r
button, and then press the OK button.
3. Select Maintenance using the
l
or
r
button, and then press the OK button.
4. Select Nozzle Check using the
l
or
r
button, and then press the OK button.
5. Follow the on-screen instructions to print the nozzle check pattern.
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Maintaining the Printer
75
6. Compare the printed check pattern with the sample shown below.
❏ All lines are printed:
e
print head nozzles are not clogged. Select No using the
u
or
d
button and press
the OK button.
❏ ere are broken lines or missing segments: e print head nozzles may be clogged. Go to the next step.
Note:
e test pattern may vary by model.
7. Select Ye s using the
d
or
u
button, and then press the OK button.
8.
Follow the on-screen instructions to clean the print head.
9. When cleaning is nished, select Nozzle Check using the
d
or
u
button, and then follow the on-screen
instructions to print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are
printed completely.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
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Maintaining the Printer
76
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “Windows Printer Driver” on page 88
Checking and Cleaning the Print Head - Mac OS X
1. Load A4-size plain paper in the printer.
2.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5. Follow the on-screen instructions.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 21
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
Aligning the Print Head - Control Panel
1. Load A4-size plain paper in the printer.
2. Enter Setup from the home screen using the
l
or
r
button, and then press the OK button.
3.
Select Maintenance using the
l
or
r
button, and then press the OK button.
4. Select Head Alignment using the
l
or
r
button, and then press the OK button.
5. Follow the on-screen instructions to print the alignment pattern.
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Maintaining the Printer
77
6. Follow the on-screen instructions to align the print head. Find and select the number for the most solid
pattern in each group using the
u
or
d
button, and then press the OK button.
Note:
❏ e test pattern may vary by model.
❏ If print quality is not improved, align the print head from a computer.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
Aligning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Print Head Alignment on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “Windows Printer Driver” on page 88
Aligning the Print Head - Mac OS X
1.
Load A4-size plain paper in the printer.
2. Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Print Head Alignment.
5. Follow the on-screen instructions.
User's Guide
Maintaining the Printer
78
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
Cleaning the Paper Path
When the printouts are smeared or scued, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer.
e
print head nozzles may be clogged with lint.
1. Make sure there is no dust or stains on the scanner glass and the document cover.
2.
Enter Setup from the home screen using the
l
or
r
button, and then press the OK button.
3. Select Maintenance using the
l
or
r
button, and then press the OK button.
4. Select Paper Guide Cleaning using the
l
or
r
button, and then press the OK button.
5. Load A4-size plain paper in the printer.
6. Press the
x
button.
e paper is ejected from the printer.
Note:
e printer continues to make operating sounds for a while aer the paper is ejected. is is normal and not a sign of a
malfunction.
7.
Repeat this procedure until the paper is not smeared with ink.
Note:
If you have a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able
to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning
sheet, load the sheet in the printer following the instructions that came with the sheet. If a paper setup screen is
displayed, press the
button to continue. Repeat the procedure several times using the cleaning sheet.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
Cleaning the Scanner Glass
When the copies or scanned images are smeared or scued, clean the scanner glass.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
User's Guide
Maintaining the Printer
79
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
Note:
❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
and a so cloth to remove it. Wipe o all remaining liquid.
❏ Do not press the glass surface too hard.
❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the printer's energy eciency. Please
consider the environment before making any change.
Saving Power - Control Panel
1. Enter Setup from the home screen using the
l
or
r
button, and then press the OK button.
2. Select Printer Setup using the
l
or
r
button, and then press the OK button.
3. Select Power O Timer or Sleep Timer using the
l
or
r
button, and then press the OK button.
4. Select the setting using the
u
or
d
button, and then press the OK button.
Saving Power - Windows
1. Access the printer driver window.
2.
Click Printer and Option Information on the Maintenance tab.
3. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn
o
automatically, select the time period as the Power
O
Timer setting, and click Send.
4. Click OK.
User's Guide
Maintaining the Printer
80
Saving Power - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer Settings.
4. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click
Apply.
User's Guide
Maintaining the Printer
81
Menu Options for Setup Mode
By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer
maintenance.
Menu Options for Ink Levels
Select the menus on the control panel as described below.
Setup > Ink Levels
Displays the approximate levels of the ink cartridges. When an ! icon is displayed, the ink cartridge is running low.
When a X mark is displayed, the ink cartridge is expended.
Menu Options for Maintenance
Select the menus on the control panel as described below.
Setup > Maintenance
Nozzle Check
Prints a pattern to check if the print head nozzles are clogged.
Head Cleaning
Cleans clogged nozzles in the print head.
Head Alignment
Adjusts the print head to improve print quality.
Ink Cartridge Replacement
Use this feature to replace the ink cartridges before the ink is expended.
Paper Guide Cleaning
Cleans the roller inside the printer. Use this feature when your printouts are smeared or when paper is
not fed correctly.
Related Information
& “Checking and Cleaning the Print Head” on page 75
& “Aligning the Print Head” on page 77
& “Cleaning the Paper Path” on page 79
Menu Options for Printer Setup
Select the menus on the control panel as described below.
User's Guide
Menu Options for Setup Mode
82
Setup > Printer Setup
Paper Source Settings
❏ Paper Setup
Select the paper size and paper type you loaded in the paper source.
❏ Paper Setting Alert
Alerts you when the paper settings of a print job dier from the settings stored in the printer.
❏ Paper Conguration
Automatically displays the paper settings screen when paper is loaded. Disable this function if you
always load the same size of paper and you do not want to make paper settings every time you load
paper. AirPrint is not available when this is disabled. Also, the printer does not warn you even if the
paper settings do not match the paper you loaded.
Quiet Mode
Reduces the noise the printer makes, however, this may reduce print speed. Depending on the paper
type and print quality settings you selected, there may be no dierence in the printer's noise level.
Power O Timer
Automatically turns the printer o if no operations are performed for a period of time. You can adjust
the time before power management is applied. Any increase will
aect
the product’s energy
eciency.
Please consider the environment before making any change.
Language
Select the display language.
Sleep Timer
Select the time period before the printer enters sleep mode (energy saving mode) when no operations
are performed. e LCD screen turns black when the set time passes.
Menu Options for Network Settings
Select the menus on the control panel as described below.
Setup > Network Settings
Print Status Sheet
Prints a network status sheet.
Wi-Fi Setup
See the Network Guide to make the following settings.
❏ Wi - Fi S e t up Wi z a rd
Select a SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network.
❏ Push Button (WPS)
Connects the printer to a wireless (Wi-Fi) network by pressing a WPS push button on a wireless
router.
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Menu Options for Setup Mode
83
❏ PIN Code (WPS)
In the wireless router utility, enter the PIN code displayed on the printer's screen to connect the
printer to a wireless (Wi-Fi) network.
❏ Wi - Fi Aut o C o n n e c t
Connects the printer to a wireless (Wi-Fi) network using a computer that is connected to the access
point. Insert the soware disc supplied with the printer into the computer, and then follow the on-
screen instructions. When you are prompted to operate the printer, run this menu.
❏ Disable Wi-Fi
Disables the connection by turning o the wireless signal without deleting the network information.
To enable the connection, set up the wireless (Wi-Fi) network again.
❏ Wi - Fi D i re c t S e t u p
Connects the printer to a wireless (Wi-Fi) network without a wireless router.
Connection Check
Checks the status of the network connection and prints the network connection check report. If there
are any problems with the connection, see the check report to solve the problem. See the Network Guide
for more details.
Menu Options for Epson Connect Services
Select the menus on the control panel as described below.
Setup > Epson Connect Services
Status
Check whether or not the printer is registered and connected to the Epson Connect services.
Email Address
Check the printer's email address that is registered to the Epson Connect services.
Register/Delete
Register or delete the printer to or from the Epson Connect services.
Suspend/Resume
Select whether to suspend or resume Epson Connect services.
Related Information
& “Epson Connect Service” on page 86
Menu Options for Google Cloud Print Services
Select the menus on the control panel as described below.
Setup > Google Cloud Print Services
User's Guide
Menu Options for Setup Mode
84
Status
Check whether or not the printer is registered and connected to the Google Cloud Print services.
Suspend/Resume
Select whether to suspend or resume Google Cloud Print services.
Restore Default Settings
Resets the settings to their defaults.
Menu Options for File Sharing
Select the menus on the control panel as described below.
Setup > File Sharing
Select the connection method between the printer and a computer that will have write access to the memory card
inserted in the printer. Read and write access is given to the computer with the priority connection. Only read
access is given to other computers.
Related Information
& “Accessing a Memory Card From a Computer” on page 123
Menu Options for Restore Default Settings
Select the menus on the control panel as described below.
Setup > Restore Default Settings
Network Settings
Resets the network settings to their defaults.
All except Network
Resets all settings except for network settings to their defaults.
All Settings
Resets all settings to their defaults.
User's Guide
Menu Options for Setup Mode
85
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied CD.
Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
e
features available on the Internet are as follows.
Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver
✓✓ – ✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Cong
Web Cong is an application that runs in a web browser, such as Internet Explorer and Chrome, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
Note:
e following browsers are supported.
OS Browser
Windows XP or later
Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.6.8 or later
Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*: Use the latest version.
User's Guide
Network Service and Software Information
86
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Select Setup > Network Settings > Print Status Sheet from the control panel, and then press the
x
button or
the OK button. Check the printer's IP address on the printed status sheet.
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
& “Printing Using Epson iPrint” on page 49
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Access the devices and printers screen in Windows.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound (or
Hardware).
❏ Wind ow s 7
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound.
❏ Wind ow s Vis t a
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3. Select the Web Ser vice tab and click the URL.
Running Web Cong on Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies> Show Printer Webpage.
User's Guide
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87
Windows Printer Driver
e
printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏ Wi n d o ws 7
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏ Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Printing preferences.
❏ Wi n d o ws X P
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Guide to Windows Printer Driver
Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each
item, and then click Help.
Main Tab
You can make basic settings for printing, such as paper type or paper size.
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Network Service and Software Information
88
You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
User's Guide
Network Service and Software Information
89
More Options Tab
You can select additional layout and printing options such as changing the size of a printout or making color
corrections.
User's Guide
Network Service and Software Information
90
Maintenance Tab
You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor 3, you can check printer status and error information.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1.
Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3. Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
& “Windows Printer Driver” on page 88
Mac OS X Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
User's Guide
Network Service and Software Information
91
Accessing the printer driver from applications
Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or
d
) to expand
the print window.
Note:
Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
displaying the print screen may dier. See the application's help for details.
Starting the utility
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Guide to Mac OS X Printer Driver
Print dialog
Switch the pop-up menu on the center of the screen to show more items.
Pop-up Menu Descriptions
Print Settings You can make the basic print settings such as paper type and print quality.
Layout You can select a layout for printing several pages on one sheet or select to print a border.
Paper Handling You can reduce or enlarge the size of the print job to automatically t the paper size you
loaded.
Color Matching You can adjust the colors.
Color Options
When you select EPSON Color Controls from the Color Matching menu, you can select a
color correction method.
User's Guide
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92
Note:
On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer,
and then add the printer again. See the following to add a printer.
http://epson.sn
Epson Printer Utility
You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor, you can check printer status and error information.
Making Operation Settings for the Mac OS X Printer Driver
Accessing the Operation Settings Window of the Mac OS X Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS X Printer Driver
❏ Skip Blank Page: Avoids printing blank pages.
❏ Quiet Mode: Reduces the noise the printer makes, however, this may reduce print speed. Depending on the
paper type and print quality settings you selected, there may be no dierence in the printer's noise level.
User's Guide
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93
❏ Permit temporary black printing: Prints only with black ink temporarily.
❏ High Speed Printing: Prints when the print head moves in both directions.
e
print speed is faster, but the
quality may decline.
❏ Warning Notications: Allows the printer driver to display warning notications.
❏ Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Related Information
& “Temporarily Printing with Black Ink - Mac OS X” on page 73
EPSON Scan (Scanner Driver)
EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image.
Note:
You can also start EPSON Scan from a TWAIN-compliant scanning application.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan.
Starting on Mac OS X
Note:
EPSON Scan does not support the Mac OS X fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > EPSON Scan.
Epson Event Manager
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > Epson
Soware
> Event Manager.
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Network Service and Software Information
94
Starting on Mac OS X
Select Go > Applications > Epson Soware > Event Manager.
Related Information
& “Scanning to a Computer” on page 56
Epson Easy Photo Print
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
Note:
To use this application, the printer driver needs to be installed.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and then select All Programs or Programs > Epson
Soware
> Epson Easy Photo
Print.
Starting on Mac OS X
Select Go > Applications > Epson Soware > Epson Easy Photo Print.
E-Web Print (for Windows Only)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Easy Photo Scan
Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer
or cloud service. You can also easily adjust the scanned image. See the application's help for details.
Note:
To use this application, the scanner driver EPSON Scan needs to be installed.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
User's Guide
Network Service and Software Information
95
❏ Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > Epson
Soware
> Easy Photo Scan.
Starting on Mac OS X
Select Go > Applications > Epson Soware > Easy Photo Scan.
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's
rmware
and manual.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > Epson Soware > EPSON Soware Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Uninstalling Applications
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
❏ Except for Windows 8.1/Windows 8
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista
Select Uninstall a program in Programs.
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96
❏ Wind ow s X P
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6. Uninstall the applications:
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista
Click Uninstall/Change or Uninstall.
❏ Wind ow s X P
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.
Uninstalling Applications - Mac OS X
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn
o
the printer.
3. To uninstall the printer driver, select System Preferences from the
menu > Printers & Scanners (or Print
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
&
“Installing Applications” on page 98
User's Guide
Network Service and Software Information
97
Installing Applications
Connect your computer to the network and install the latest version of applications from the website.
Note:
❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏ When reinstalling an application, you need to uninstall it rst.
1. Quit all running applications.
2. When installing the printer driver or EPSON Scan, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3.
Install the applications by following the instructions on the website below.
http://epson.sn
Note:
If you are using a Windows computer and you cannot download applications from the website, install them from the
soware
disc that came with the printer.
Related Information
& “Uninstalling Applications” on page 96
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
c
Important:
Do not turn
o
the computer or the printer while updating.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON
Soware
Updater” on page 96
User's Guide
Network Service and Software Information
98
Solving Problems
Checking the Printer Status
Checking Error Codes on the LCD Screen
A code is displayed on the LCD screen if there is an error or information that requires your attention.
Code Situation Solutions
E-01 A printer error has occurred. Open the scanner unit and remove any paper or protective material
inside the printer. Turn the power
o
and on again.
E-02 A scanner error has occurred. Turn the power o and on again.
E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
W-01 A paper jam has occurred. Remove the paper from the printer and press the button displayed on
the bottom of the LCD screen to clear the error. In some case, you
need to turn the power
o
and on again.
W-11 An ink pad is nearing the end of its
service life.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be
displayed until the ink pad is replaced.
Press the
x
button to resume printing.
W-12 Ink cartridges are installed
incorrectly.
Press the ink cartridge down rmly.
W-13 The ink cartridge displayed on the
LCD screen has not been
recognized.
Replace the ink cartridge. Epson recommends the use of genuine
Epson ink cartridges.
I-22
Set Wi-Fi from the Push Button
(WPS).
Push the access point button. If there is no button on the access
point, open the access point setting window, and then click the
button displayed in the software.
I-23
Set Wi-Fi from the PIN Code (WPS).
Enter the PIN code displayed on the LCD screen into the access point
or computer within two minutes.
I-31
Set Wi-Fi from the Wi-Fi Auto
Connect.
Install the software on your computer, and then press the OK button
when Wi-Fi setup starts.
I-41
Paper Conguration is disabled.
Some functions cannot be used.
If Paper Conguration is disabled, you cannot use AirPrint. To use
the feature, enable Paper Conguration.
I-60 Your computer may not support
WSD (Web Services for Devices).
The scan to computer (WSD) feature is only available for computers
running English versions of Windows 8.1, Windows 8, Windows 7 or
Windows Vista. Make sure that the printer is correctly connected to
the computer. See the Network Guide for more details.
I-71 -
Place the originals on the scanner glass to copy in A4, 2-up Copy or
A4, Book/2-up layout.
User's Guide
Solving Problems
99
Code Situation Solutions
Recovery
Mode
The printer has started in recovery
mode because the
rmware
update
failed.
Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how
oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its
specications.
e
printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider.
e
Epson warranty
does not cover the cost of this replacement.
Related Information
&
“Contacting Epson Support” on page 125
&
“Removing Jammed Paper” on page 101
&
“Installing Applications” on page 98
& “Menu Options for Printer Setup” on page 82
& “Placing Other Originals” on page 26
& “Updating Applications and Firmware” on page 98
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 88
Checking Printer Status - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
User's Guide
Solving Problems
100
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
Removing Jammed Paper from the Output Tray
Remove the jammed paper.
User's Guide
Solving Problems
101
Removing Jammed Paper from Inside the Printer
!
Caution:
❏ Be careful not to trap your hand or
ngers
when opening or closing the scanner unit. Otherwise you may be
injured.
❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,
it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1. Open the scanner unit with the document cover closed.
2. Remove the jammed paper.
c
Important:
Do not touch the white
at
cable or translucent part inside the printer. Doing so may cause a malfunction.
User's Guide
Solving Problems
102
3. Close the scanner unit.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏ Place the printer on a at surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
Related Information
& “Environmental
Specications
” on page 120
& “Available Paper and Capacities” on page 20
&
“Paper Handling Precautions” on page 19
& “List of Paper Types” on page 21
Paper Jams
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Load one sheet of paper at a time if you have loaded several sheets of paper.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 21
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
User's Guide
Solving Problems
103
Several Sheets of Paper are Fed at a Time
❏ Load one sheet of paper at a time.
❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the printer before you reload the paper.
No Paper Feeds
❏ Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏ If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer.
Related Information
& “Available Paper and Capacities” on page 20
& “Cleaning the Paper Path” on page 79
Paper Out Error Occurs
When a paper out error occurs although paper is loaded in the rear paper feed, reload paper against the right edge
of the rear paper feed.
Power and Control Panel Problems
Power Does Not Turn On
❏ Hold down the
P
button for a little longer.
❏ Make sure the power cord is securely plugged in.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
LCD Screen Gets Dark
e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Cannot Print from a Computer
❏ Install the printer driver.
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
User's Guide
Solving Problems
104
❏ If you cannot print over a network, see the Network Guide.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
Cancel printing if necessary.
❏ Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
❏ In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Related Information
&
“Installing Applications” on page 98
& “Canceling Printing” on page 51
Cannot Use AirPrint
❏ In the Printer Setup > Paper Source Settings menu on the control panel, enable Paper Conguration.
❏ Enable the AirPrint setting on Web Cong.
Related Information
& “Menu Options for Printer Setup” on page 82
& “Web Cong” on page 86
Printing is Paused
If you are printing a large data size image, printing may be paused and the paper may be ejected. Print the image at
a lower resolution or a smaller size.
Printout Problems
Nothing or a Very Faint Image is Printed
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
User's Guide
Solving Problems
105
Related Information
& “Checking and Cleaning the Print Head” on page 75
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors,
misalignment, and mosaic-like patterns in the prints.
❏ Use paper supported by this printer.
❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
❏ Do not print on paper that is damp, damaged, or too old.
❏ If the paper is curled or the envelope is pued up, atten it.
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏ Align the print head.
❏ Print using a higher quality setting.
❏ Do not stack the paper immediately aer printing.
❏ Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
❏ Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuine
Epson ink cartridges. e use of non-genuine ink cartridges may cause print quality to decline.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of opening the package.
❏ When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Related Information
& “Available Paper and Capacities” on page 20
& “List of Paper Types” on page 21
& “Paper Handling Precautions” on page 19
& “Checking and Cleaning the Print Head” on page 75
& “Aligning the Print Head” on page 77
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏ Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
User's Guide
Solving Problems
106
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Images or Photos are Printed in Unexpected Colors
Adjust the color and then print again. e automatic color correction feature uses the standard correction mode in
PhotoEnhance. Try another correction mode in PhotoEnhance by selecting an option other than Auto Correct as
the Scene Correction setting. If the problem continues, use any other color correction feature other than
PhotoEnhance.
Related Information
& “Adjusting the Print Color” on page 47
Banding Appears at Intervals of Approximately 2.5 cm
❏ Align the print head.
❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
Related Information
& “Aligning the Print Head” on page 77
Copy Quality Is Poor
Check the following if uneven colors, smears, dots, or straight lines appear in the copied image.
❏ Clean the paper path.
❏ Clean the scanner glass.
❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard.
❏ If a moiré (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly
dierent angle.
❏ When the paper is smeared, lower the copy density setting.
Related Information
& “Cleaning the Paper Path” on page 79
& “Cleaning the Scanner Glass” on page 79
& “Print Quality is Poor” on page 106
& “Menu Options for Copy Mode” on page 53
User's Guide
Solving Problems
107
An Image of the Reverse Side of the Original Appears in the Copied
Image
❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏ Lower the copy density setting on the control panel.
Related Information
& “Menu Options for Copy Mode” on page 53
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
❏ When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
❏ Select the appropriate paper size setting.
❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “Placing Originals on the Scanner Glass” on page 25
&
“Cleaning the Scanner Glass” on page 79
& “Printable Area” on page 116
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Related Information
& “Menu Options for Printing Photos” on page 32
& “Menu Options for Copy Mode” on page 53
& “Printing Basics - Windows” on page 32
& “Printing Basics - Mac OS X” on page 34
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
User's Guide
Solving Problems
108
❏ Wi n d o w s
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏ Mac OS X
Change the Expansion setting from the print dialog's Print Settings menu.
Paper Is Smeared or Scued
❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏ When vertical banding appears or the paper is smeared, clean the paper path.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 21
& “Cleaning the Paper Path” on page 79
& “Print Quality is Poor” on page 106
Printed Characters Are Incorrect or Garbled
❏ Connect the USB cable securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
& “Canceling Printing” on page 51
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏ Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏ Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
&
“Uninstalling Applications” on page 96
& “Installing Applications” on page 98
User's Guide
Solving Problems
109
Other Printing Problems
Printing Is Too Slow
❏ Close any unnecessary applications.
❏ Lower the quality setting. High quality printing slows down the printing speed.
❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Wi n d o w s
Select High Speed on the printer driver's More Options tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏ Disable Quiet Mode.
❏ Control Panel
From the home screen, select Quiet Mode, and then disable it.
❏ Wi n d o w s
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Related Information
& “Menu Options for Printer Setup” on page 82
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is o.
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
If you want to stop printing from your computer, make the following settings.
Run Web
Cong
, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System
Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and
then add the printer again.
Related Information
& “Web Cong” on page 86
User's Guide
Solving Problems
110
Cannot Start Scanning
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you cannot scan over a network, see the Network Guide.
❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan.
❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then
re-install EPSON Scan. See the following to access Scanner and Camera.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏ Wind ow s 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
❏ Wind ow s Vist a
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then
check if the printer is displayed.
❏ Wind ow s X P
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and
then check if the printer is displayed.
❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN-
compliant application.
❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or
PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.
Related Information
&
“Uninstalling Applications” on page 96
& “Installing Applications” on page 98
Cannot Start Scanning when Using the Control Panel
❏ Make sure EPSON Scan and Epson Event Manager are installed correctly.
❏ Check the scanning setting assigned in Epson Event Manager.
Related Information
& “Cannot Start Scanning” on page 111
& “Epson Event Manager” on page 94
User's Guide
Solving Problems
111
Scanned Image Problems
Scan Quality Is Poor
❏ Clean the scanner glass.
❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard.
❏ Remove dust from the original.
❏ Make the appropriate document type settings.
❏ Scan at a higher resolution.
❏ Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details.
Related Information
& “Cleaning the Scanner Glass” on page 79
Characters Are Blurred
❏ In Home Mode or Oce Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and
then select Text Enhancement.
❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
❏ Adjust the threshold settings in EPSON Scan.
❏ Home Mode
Select Black & White as the Image Type setting, click Brightness, and then adjust the threshold.
❏ Oce Mode
Select Black & White as the Image Type setting, and then adjust the threshold.
❏ Professional Mode
Select Black & White as the Image Type setting, and then adjust the threshold setting.
❏ Scan at a higher resolution.
An Image of the Reverse Side of the Original Appears in the
Scanned Image
❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏ Make the appropriate document type settings.
❏ In Home Mode or Oce Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and
then select Text Enhancement.
Moire (Cross-Hatch) Patterns Appear in the Scanned Image
❏ Place the original at a slightly dierent angle.
❏ Select Descreening in any mode other than Full Auto Mode in EPSON Scan.
User's Guide
Solving Problems
112
❏ Change the resolution setting.
Scanning Area or Direction Is Not Correct
❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the scanned image are cropped
o,
move the original
slightly away from the corner.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
❏ When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a
single le, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a
time.
❏ Set the scan area correctly.
❏ When scanning using Full Auto Mode or the thumbnail preview in EPSON Scan, move the original 4.5 mm
(0.18 inch) away from the edges of the scanner glass.
❏ When using the thumbnail preview for a large original in Home Mode or Professional Mode in EPSON Scan,
the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want
to scan on the Preview tab in the Preview window.
❏ If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help.
❏ Clear Auto Photo Orientation in EPSON Scan.
❏ When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too
high. Lower the resolution or adjust the scanning area in the Preview window.
Related Information
& “Placing Originals on the Scanner Glass” on page 25
& “Cleaning the Scanner Glass” on page 79
The Scanned Image Problem Could Not be Cleared
If you have tried all of the solutions and could not solve the problem, click Conguration in a mode other than
Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON
Scan settings. If initialization does not solve the problem uninstall and re-install EPSON Scan.
Related Information
& “Uninstalling Applications” on page 96
& “Installing Applications” on page 98
Other Scanning Problems
Cannot Scan in Full Auto Mode in EPSON Scan
❏ You cannot scan to PDF/Multi-TIFF format continuously in Full Auto Mode. Scan in a mode other than Full
Auto Mode.
❏ See the EPSON Scan help for other way of solving problems.
User's Guide
Solving Problems
113
Thumbnail Preview Does Not Work Properly
See the EPSON Scan help.
Scanning Is Too Slow
Lower the resolution.
Scanning Stops when Scanning to PDF/Multi-TIFF
❏ When scanning large volumes, we recommend scanning in grayscale.
❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
Note:
Depending on the paper type and print quality settings you selected, there may be no dierence in the printer's noise level.
❏ Control Panel
From the home screen, select Quiet Mode, and then enable it.
❏ Wi n d o w s
Enable Quiet Mode on the Main tab in the printer driver.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
Related Information
& “Menu Options for Printer Setup” on page 82
Cannot Save the Data to a Memory Card
❏ Use a memory card which is supported by the printer.
❏ Check that the memory card is not write protected.
User's Guide
Solving Problems
114
❏ Check that the memory card has enough available memory. If the available memory is low, data cannot be
saved.
Related Information
& “Supported Memory Card Specications” on page 118
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
"?" Is Displayed on the Photo Selection Screen
"?" is displayed on the LCD screen when the image le is not supported by the product.
Related Information
& “Supported Data Specications” on page 119
User's Guide
Solving Problems
115
Appendix
Technical Specications
Printer
Specications
Print Head Nozzle Placement Black ink nozzles: 180
Color ink nozzles: 59 for each color
Weight of Paper Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Printable Area
Print quality may decline in the shaded areas due to the printer's mechanism.
Single sheets (normal printing)
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 40.0 mm (1.57 in.)
D 32.0 mm (1.26 in.)
Single sheets (borderless printing)
A 43.0 mm (1.69 in.)
B 35.0 mm (1.38 in.)
User's Guide
Appendix
116
Envelopes
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 40.0 mm (1.57 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.)
A4, Letter
Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Color Depth Color
❏ 48 bits per pixel internal (16 bits per pixel per color internal)
❏ 24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏ 16 bits per pixel internal
❏ 8 bits per pixel external
Black and white
❏ 16 bits per pixel internal
❏ 1 bits per pixel external
Light Source LED
Interface
Specications
For Computer Hi-Speed USB
Wi-Fi
Specications
Standards
IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Coordination Modes
Infrastructure, Ad hoc
*2
, Wi-Fi Direct
*3*4
Wireless Securities
WEP (64/128bit), WPA2-PSK (AES)
*5
User's Guide
Appendix
117
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2 Not supported for IEEE 802.11n.
*3 Not supported for IEEE 802.11b.
*4 Simple AP mode is compatible with Wi-Fi connection (infrastructure). See the Network Guide for more details.
*5 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Security Protocol
SSL/TLS HTTPS Server/Client, IPPS
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Scan Mac OS X v10.9.x or later
Google Cloud Print
External Storage Device Specications
Supported Memory Card
Specications
Compatible Memory Cards Maximum Capacities
miniSD
*
2 GB
miniSDHC
*
32 GB
microSD
*
2 GB
microSDHC
*
32 GB
microSDXC
*
64 GB
SD 2 GB
SDHC 32 GB
SDXC 64 GB
* Attach an adapter to t the memory card slot. Otherwise, the card may get stuck.
Supported memory card voltages
3.3 V type, dual voltage (3.3 V and 5V) type (supply voltage: 3.3 V)
5 V memory cards are not supported.
Maximum supply current: 200 mA
User's Guide
Appendix
118
Supported Data Specications
File Format
JPEG with the Exif Version 2.3 standard taken by digital cameras DCF
*1
version 1.0
or 2.0
*2
compliant
Image Size Horizontal: 80 to 10200 pixels
Vertical: 80 to 10200 pixels
File Size Less than 2 GB
Maximum Number of Files 2000
*1 Design rule for Camera File system.
*2 Photo data stored in the built-in memory of a digital camera is not supported.
Note:
"?" is displayed on the LCD screen when the printer cannot recognize the image le. In this situation, if you select a multiple
image layout, blank sections will be printed.
Dimensions
Dimensions Storage
❏ Width: 390 mm (15.4 in.)
❏ Depth: 300 mm (11.8 in.)
❏ Height: 145 mm (5.7 in.)
Printing
❏ Width: 390 mm (15.4 in.)
❏ Depth: 528 mm (20.8 in.)
❏ Height: 279 mm (11.0 in.)
Weight
*
Approx. 4.2 kg (9.3 lb)
* Without the ink cartridges and the power cord.
Electrical Specications
Rated Power Supply Voltage 100 to 240 V
Rated Frequency Range 50 to 60 Hz
Rated Current 0.5 to 0.3 A
Power Consumption (with USB
Connection)
Standalone copying: Approx. 12 W (ISO/IEC24712)
Ready mode: Approx. 4.3 W
Sleep mode: Approx. 1.6 W
Power
o:
Approx. 0.3 W
User's Guide
Appendix
119
Note:
❏ Check the label on the printer for its voltage.
❏ For users in Belgium, power consumption when copying may vary.
Check http://www.epson.be for the latest specications.
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Cartridges
Storage Temperature
-30 to 40 °C (-22 to 104 °F)
*
Freezing Temperature -16 °C (3.2 °F)
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏ Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-bit)/Windows Vista (32-bit, 64-
bit)/Windows XP Professional x64 Edition/Windows XP (32-bit)
❏ Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.8
Note:
❏ Mac OS X may not support some applications and features.
❏ e UNIX File System (UFS) for Mac OS X is not supported.
User's Guide
Appendix
120
Regulatory Information
Standards and Approvals for European Model
Low voltage directive 2006/95/EC EN60950-1
EMC directive 2004/108/EC EN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024
R&TTE directive 1999/5/EC EN300 328
EN301 489-1
EN301 489-17
EN60950-1
For European users
We, Seiko Epson Corporation, hereby declare that the following equipment Models are in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC:
C462U
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
User's Guide
Appendix
121
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
c
Important:
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the
printer from printing.
1. Turn
o
the printer by pressing the
P
button.
2. Make sure the power light turns
o,
and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3.
Disconnect all cables such as the power cord and USB cable.
4. Make sure there is no memory card inserted.
5. Remove all of the paper from the printer.
6.
Make sure there are no originals on the printer.
7. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape.
User's Guide
Appendix
122
8. Close the scanner unit.
9. Prepare to pack the printer as shown below.
10. Pack the printer in its box, using the protective materials.
When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality
has declined the next time you print, clean and align the print head.
Related Information
& “Part Names and Functions” on page 12
& “Checking and Cleaning the Print Head” on page 75
& “Aligning the Print Head” on page 77
Accessing a Memory Card From a Computer
You can write or read data on an external storage device such as a memory card that has been inserted in the
printer from a computer.
User's Guide
Appendix
123
c
Important:
❏ Insert a memory card aer removing write protection.
❏ If an image is saved to the memory card from a computer, the image and the number of photos are not refreshed
on the LCD screen. Remove and insert the memory card again.
❏ When sharing an external device inserted in the printer between computers connected over USB and over a
network, write access is only allowed to the computers that are connected by the method you selected on the
printer. To write to the external storage device, enter Setup on the control panel and select File Sharing and a
connection method. Data can be read by computers connected over USB and over a network.
❏ To write to the external storage device connected to the computer over a network, enter Setup on the control
panel and select File Sharing, and then give a priority to a network connection.
Note:
It takes a while to recognize data from a computer if a large external storage device, such as 2TB HDD, is connected.
Windows
Select an external storage device in Computer or My Computer. e data on the external storage device is
displayed.
Note:
If you connected the printer to the network without the soware disc or Web Installer, map a memory card slot or USB port
as a network drive. Open Run and enter a printer name \\XXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to
Open:. Right-click a device icon displayed to assign the network. e network drive appears in Computer or My Computer.
Mac OS X
Select a corresponding device icon.
e
data on the external storage device is displayed.
Note:
❏ To remove an external storage device, drag and drop the device icon to the trash icon. Otherwise, data in the shared drive
may not be displayed correctly when another external storage device is inserted.
❏ To access an external storage device through the network, select Go > Connect to Server from the menu on the desktop.
Enter a printer name cifs://XXXXX or smb://XXXXX (Where "XXXXX" is the printer name) in the Server Address, and
then click Connect.
Related Information
&
“Inserting a Memory Card” on page 28
& “Supported Memory Card Specications” on page 118
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
User's Guide
Appendix
124
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(e serial number label is usually on the back of the product.)
❏ Product model
❏ Product
soware
version
(Click About, Version Info, or a similar button in the product soware.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
User's Guide
Appendix
125
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