GB
24
Cause Fault Remedy
Chainsaw does not work
at all
Quick stop brake has been triggered Pull the hand protection back to the
normal position.
No power supply Check the power supply.
Defective mains outlet Try an alternative source of electrical
power, replace if necessary.
Power extension cable damaged Check the cable and replace as
required.
Defective fuse Replace the fuse.
Chainsaw operates
intermittently
Power cable damaged Consult a specialist workshop.
Loose connection (external) Consult a specialist workshop.
Loose connection (internal) Consult a specialist workshop.
ON/OFF switch defective Consult a specialist workshop.
Saw chain dry No oil in the tank Fill up with oil.
Oil tank cap breather blocked Clean the oil tank cap.
Oil outlet blocked Clear the oil outlet.
Chain brake does not
work
Problem with the switch mechanism in
the front hand guard
Consult a specialist workshop.
Chain/guide rail hot No oil in the tank Fill up with oil.
Oil tank cap breather blocked Clean the oil tank cap.
Oil outlet blocked Clear the oil outlet
Blunt chain Re-sharpen or replace the chain.
Chainsaw juddering,
vibrating or not sawing
properly
Chain tension too loose Adjust the chain tension.
Blunt chain Re-sharpen or replace the chain.
Worn chain Replace the chain.
Saw teeth pointing in the wrong direction Reinstall the saw chain with the teeth
facing in the correct direction.
12. Troubleshooting
Caution!
Before troubleshooting, switch off the tool and disconnect the mains plug.
The table below contains a list of fault symptoms and explains what you can do to remedy the problem if your
tool fails to work properly. If the problem still persists after working through the list then please contact your
nearest service workshop.
