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2. I can’t open the browser based configuration interface.
a. Make sure the connection of WAN and LAN port(s) is correct.
b. Ensure that your Ethernet cable with internet connectivity is plugged into the WAN port of the
router rather than a LAN port.
c. Ensure that your wireless device is connected to the LAN port(s) of the router.
d. Make sure you enter the correct IP address (192.168.2.1) to log in.
e. Make sure the IP address of your computer is configured as Obtain an IP address automatically and
Obtain DNS server address automatically.
f. Use another web browser to log in again.
g. Reset the router to factory default settings and try again.
3. How do I reset my device to factory default settings?
a. To reset the device back to its factory default settings, press and hold the WPS/Reset button for over
10 seconds, until the power LED begins to flash. Please wait a few minutes for the product to restart.
When the device restarts, all settings will be reset.
4. I forgot my password.
a. Reset the router to its factory default settings and use the default username admin and default
password 1234. Default settings are displayed on the product label on the back of the device, as
shown above.
5. If An IP address conflict message appears after the computer is connected to the
router, what should I do?
a. Ensure that there is no other DHCP server in your LAN or the other DHCP server is disabled.
b. Make sure the IP address of your router is not used by another device in your LAN. The default IP
address of the router is 192.168.2.1.
c. Ensure that the static IP address assigned to the computer in your LAN is not used by other devices.
