ENGLISH
ENGLISH
ADVICE IN THE EVENT OF PROBLEMS
PROBLEM CAUSE SOLUTIONS
display-control panel off no mains voltage
make sure the power cord is connected
check the fuse (on the power socket)
remote control (optional) not working
excessive distance from stove move nearer stove
remote control battery at check battery and replace if necessary
outlet air not hot too much soot in heat exchanger
clean the heat exchanger from inside the rebox
no ame appears (remember that it only
appears 5 minutes after pressing the
On/Off key)
the screw feeder has not been lled
Fill screw feeder
(see ignition paragraph)
ignition failure
build up of unburnt material in
combustion chamber
clean combustion chamber
The ignition/off does not start at the
time required
Incorrect setting:
clock
programme enabling
programme enabling for the day
Check according to the instructions on
page 22
‘ERR 2’ appears on the display
backup battery is drained,
inside the control board
replace the backup battery
POSSIBLE CAUSES OF SHUTDOWN
If necessary, the reason for stoppage is shown on the display.
H1 low pressure alarm: problem connected with air circulation
H2 Smoke expulsion motor failure
SF (H3) ame stop
AF (H4) ignition failed
H5 power failure stoppage
H6 thermocouple failure or disconnection
H7 excessive smoke temperature
The message is displayed until the ON/OFF key on the panel is pressed.
Do not restart the stove until the problem has been looked into and the cause removed.
To start the stove up again after a shutdown, let the shutdown procedure end (10 minutes marked by a beep) then press
the ON/OFF key.
Never unplug the stove while it is shutting down due to problems. It is important to report what the panel says to the dealer.
Advice for each of the cases mentioned above is shown on the next page.
The chimney pots and smoke ducts connected to solid fuel devices must be brushed once a year (check whether there
are regulations on the subject in the country of installation). If inspection and regular cleaning are not carried out, the
probability of a chimney pot re increases. In the event of a chimney pot re, proceed as follows:
do not use water to extinguish;
empty the pellet hopper;
contact specialist staff after the accident before starting up again.
