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OWNERS MANUAL

How to maintain and operate your

EcoWater digital demand water system

EcoWater Digital Demand

MODELS

ESM11CE

ESM15CE

Ver sion 02 -- 2005



ECOWATER

SYST E MS Unpacking

The parts required to assemble and install the unit are included in a parts bag.

Thoroughly check the unit for possible shipping damage and parts loss. Also inspect and note any damage to

the shipping carton.

Remove and discard (RECYCLE) all packing materials. To avoid loss of small parts, we suggest you keep the

small parts in the parts bag until you are ready to use them.

ECOWATER

SYST E MS Table of Contents

Unpacking and Inspection 2

Dimensions/Specifications 3

Wiring Schematic 3

Safety Guides 5

Water Conditioning Information 5

Assembly 7

Planning Installation 8

Installation 11

Programming the Faceplate Timer 16

Customizing Features/Options 18

Routine Maintenance 25

Troubleshooting Guide 27

Repair Parts 30

FOR FUTURE REFERENCE, ENTER THE FOLLOWING INFORMATION

MODEL NO. ¡©

CODE ©

WATER HARDNESS

SERIAL NO. ¡©

INSTALLATION DATE

IRON CONTENT PPM

¡on registration decal ©on shipping carton

ECOWATER

SYSTEMS Dimensions / Specifications

OUT

8.6 cm

I N --- O U T

32.4 cm

43.2

MODEL NOMINAL RESIN TANK SIZE A B C

ESM11CE 8” DIA. X 19” 54 cm 41.4 cm 66.8 cm

ESM15CE 8” DIA. X 25” 70 cm 58.4 cm 83.8 cm

Wiring Schematic

24VAC

Transformer

Back of Timer

Green

Position Switch

24V

OUT

GND

Turbine

Sensor

ECOWATER

SYSTEMS Service Information

MODEL CODE ESM11CE ESM15CE

MODEL CODE E11 E15

FILL CYCLE ¡TIME 1.0---4.0 1.7---9.3

©FLOW 0.3 gpm (1.1 l/min) 0.3 gpm (1.1 l/min)

BRINE CYCLE ¢TIME 64---67 60---77

£FLOW 0.15 gpm (0.57 l/min) 0.15 gpm (0.57 l/min)

BRINE RINSE CYCLE £FLOW 0.10 gpm (0.39 l/min) 0.10 gpm (0.39 l/min)

BACKWASH CYCLE ¤TIME 3 3

£MAX. FLOW 2.2gpm(8.33l/min) 2.2gpm(8.33l/min)

FAST RINSE CYCLE ¤TIME 1 1

£MAX. FLOW 2.2gpm(8.33l/min) 2.2gpm(8.33l/min)

¡minutes, varies with capacity operating level

©gallon or liters per minute flow to brine tank

¢includes brine rinse cycle minutes

£gallon or liters per minute flow to drain

¤factory set default minutes

Values listed are certified by WQA ESM11CE ESM15CE

Rated Softening Capacity

_Fm#@kgofSalt

30 @ 0.4

49 @ 0.9

65 @ 1.6

48 @ 0.7

80 @ 1.4

113 @ 3.8

Rated Service Flow Rate (l/ min) 15 23

Amount of High Capacity Resin (Liters) 10.5 15

Pressure Drop at Rated Service Flow (Bar) 0.3 0.6

Peak flow @ 1 bar pressure drop (l/min) 32.8 31.7

Water Supply Max. Clear Water Iron (ppm) 0 4

Water Pressure Limits (min./max. bar) 1.4 to 8.6 1.4 to 8.6

Min. --- Max. Water Temperature (˚C) 4 --- 4 9 4 --- 4 9

Min. Water Supply Flow Rate for a regeneration (litres/min) 11 11

Max. Drain Flow Rate (litres/min) 8.33 8.33

Valve conections 3/4” 3/4”

Electrical rating 24 VAC / 50 Hz 24 VAC / 50 Hz

ESM11CE ESM15CE

Salt Storage Capacities 25 50

ECOWATER

SYST E MS Safety Guides

Follow the installation instructions carefully. (Failure to install the unit properly voids the warranty.)

Before you begin installation, read this entire manual. Then, obtain all the materials and tools you will need to

make the installation.

Check local plumbing and electrical codes. The installation must conform to them.

Use only lead--free solder and flux for all sweat-solder connections, as required by local codes.

Use care when handling the unit. Do not turn upside down, drop, or set on sharp protrusions.

Do not locate the unit where freezing temperatures occur. Do not attempt to treat water over 49_C. Freezing, or

hot water damage voids the warranty.

Avoid installing in direct sunlight. Excessive sun heat may cause distortion or other damage to non--metallic parts.

The unit requires a minimum water flow of 11 litres per minute at the inlet. Maximum allowable inlet water

pressure is 8.6 bar. If daytime pressure is over 5.5 bar, nighttime pressure may exceed the maximum. Use a

pressure reducing valve if necessary. (Adding a pressure reducing valve may reduce the flow.)

The unit works on 24 volt--50 hz electrical power only. Be sure to use the included transformer.

This system is not intended to be used for treating water that is microbiologically unsafe or of unknown quality

without adequate disinfection before or after the system.

ECOWATER

SYST E MS Water, and Water Conditioning

Water Conditioning

Water conditioning is the treatment of four general conditions. These are:

1. HARDNESS

2. IRON

3. ACIDITY

4. SEDIMENTS

1. HARDNESS is a term to describe the presence of calcium and magnesium minerals in water. A chemical

analysis accurately measures the amount of minerals in grain weight. For example, one gallon@of water with

5 grains per gallon (gpg)!hardness has dissolved minerals, that if solidified, about equals the size of one

ordinary aspirin tablet. One gallon@of water, 25 gpg!hard, has a mineral content equal in size to 5 aspirin

tablets. Water hardness varies greatly across the country. It generally contains from 3 to 100 gpg!.

Hard water affects living in general. Hardness minerals combine with soap to make a soap curd. The curd

greatly reduces the cleaning action of soap. Precipitated hardness minerals form a crust on cooking utensils,

appliances, and plumbing fixtures. Even the tastes of foods are affected. A water softener removes the

hardness minerals to eliminate these problems, and others.

!1 gpg = 0.959 _d = 1.71 _F

@1 gallon = 3.78 litres.

Sodium Information: Water softeners using sodium chloride (salt) for regeneration add sodium to the water.

Persons on sodium restricted diets should consider the added sodium as part of their overall intake.

ECOWATER

SYST E MS Water, and Water Conditioning

2. IRON in water is measured in parts per million (ppm). The total* ppm of iron, and type or types*, is determined

by chemical analysis. Four different types of iron in water are:

¡Ferrous (clear water),

©Ferric (red water),

¢Bacterial and organically bound iron,

£Colloidal and inorganically bound iron (ferrous or ferric).

*Water may contain one or more of the four types of iron and any combination of these. Total iron is the sum

of the contents.

¡Ferrous(clearwater)iron issoluble anddissolves inwater. It is usuallydetected bytaking a sample ofwater

in a clear bottle or glass. Immediately after taking, the sample is clear. As the water sample stands, it gradually

clouds and turns slightly yellow or brown as air oxidizes the iron. This usually occurs in 15 to 30 minutes. This

unit will remove moderate amounts of this type of iron (see specifications).

When using the softener to remove Ferrous (clear water) iron, add 5 grains!to the hardness setting

for every 1 ppm of Ferrous (clear water) iron. !1 gpg = 0.959 _d = 1.71 _F

©Ferric (red water), and ¢Bacterial and organically bound irons are insoluble. This iron is visible

immediatelywhen drawn from a faucet because it hasoxidized beforereaching thehome. Itappears assmall

cloudyyellow, orange, orreddish suspended particles. After the water stands for a period of time, the particles

settle to the bottom of the container. Generally these irons are removed from water by filtration. Chlorination

is also recommended for bacterial iron. This unit will not remove ferric or bacterial iron.

£Colloidal and inorganically bound iron is of ferric or ferrous formthat will not filter or exchange out of water.

In some instances, treatment may improve colloidal iron water, but always CONSULT A QUALIFIED WATER

CHEMISTRY LAB before attempting to treat it. Colloidal iron water usually has a yellow appearance when

drawn. After standing forseveralhours, the colorpersists and the iron does not settle, but remains suspended

in the water.

Iron in water causes stains on clothing and plumbing fixtures. It negatively affects the taste of food, drinking

water, and other beverages. This unit will not remove colloidal iron.

3. ACIDITY or acid water is caused by carbon dioxide, hydrogen sulfide, and sometimes industrial wastes. It is

corrosive to plumbing, plumbing fixtures, water heaters, and other water using appliances. In can also

damage and cause premature failure of seals, diaphragms, etc., in water handling equipment.

A chemical analysis is needed to measure the degree of acidity in water. This is called the pH of water. Water

testing below 6.9 pH is acidic. The lower the pH reading, the greater the acidity. A neutralizer filter or a

chemical feed pump are usually recommended to treat acid water.

4. SEDIMENT is fine, foreign material particles suspended in water. This material is most often clay or silt.

Extreme amounts of sediment may give the water a cloudy appearance. A sediment filter installed ahead

of the water softener normally corrects this situation.

ECOWATER

SYST E MS Assembly

1. Water softeners are factory assembled. During installation, remove the Salt Hole Cover. Set aside to prevent

damage. Check the brinewell to be sure it is secured and vertical (see Figure 1). Slide Faceplate Cover

forward to expose back valve assembly.

2. Lift the brine valve out of the brinewell. Be sure the float stem isparallel to stand tube so sealswillseat properly

during operation. Replace the brine valve in the brinewell bottom and install the Brinewell Cover.

3. Install the brine tank overflow grommet and elbow in the 2 cm diameter hole in the back of the salt storage

tank sidewall.

Grommet

Elbow

Nozzle Assembly

Brine Tubing

Salt

Storage

Tank

Brinewell

Brine Valve

Brinewell

Cover

Float Stem

Faceplate Cover

Salt Hole Cover

Figure 1

ECOWATER

SYST E MS Planning Installation

Inlet -- Outlet Plumbing Options

•ALWAYS INSTALL either a single bypass valve (not included) or a 3 valve bypass system (not included).

Bypass valves allow you to turn off water to the softener for repairs if needed, but still have water in house

pipes.

•Use 3/4” (minimum) pipe and fittings.

•Use sweat copper... or, threaded pipe... or, PVC plastic pipe... or, other approved plumbing.

NOTE: Salt Hole and Faceplate cover not

shown for clarity of drawing.

Tieorwirevalvedrainhoseinplace,to

keep over floor drain.

Hard

Water

Conditioned

Water

Floor Drain

Salt Storage Tank

Overflow Hose

4cmAirgap

INLET

OUTLET

Valve Drain Hose

Transformer

To Timer

NOTE: Air gap requirements on Fig. 2.

3/4” pipe and fittings

To O u t si d e

Facets

inlet valve

outlet valve

bypass valve

Figure 2

ECOWATER

SYST E MS Planning Installation

Other Requirements

•A 220V--50Hz, grounded electrical outlet (continuously ‘‘live’’) is needed within 2 meters of the unit.

•A drain isneeded for regeneration discharge water. A floor drain, close to the unit, is preferred. A laundry tub,

standpipe, etc., are other drain options.

STANDPIPE

4cm

Airgap

Drain

Hose

4cm

Airgap

Drain

Hose

LAUNDRY TUB

Figure 3

Tools and Materials You May Need

•Common Screwdriver •Tape Measure

•Pliers •Pipe and fittings as required

Soldered Copper

•Tubing cutter •LEAD--FREE solder and flux

•Propane torch •Emery cloth, sandpaper or steel wool

•Misc. fittings

Threaded

•Pipe cutter or hacksaw •Pipe joint compound

•Threading tool •Misc. fittings

CPVC Plastic

•Pipe cutter •Solvent cement

•Hacksaw •Primer

•Adjustable wrench •Misc. fittings

NOTE: The salt storage tank drain elbow accepts either 1/2” or 3/8” I. D. hose.

VALVE DRAIN OPTIONS: Flexible drain hose is not allowed in all localities (check your plumbing codes). For a

rigid valve drain run, cut the barbed section off the drain fitting for access to the 1/4” pipe threads. Then plumb

a rigid drain as needed (see Figure 4).

ECOWATER

SYST E MS Planning Installation

1/4” NPT

Barbs for 3/8” I.D. tubing

#7024160

1/4” NPT Threads

Barbs

1/2” Outside Diameter Copper

Tube (Not Furnished)

Clip

Cut Barbs from Drain Fitting (Pull

Clip and Remove Fitting From

Valve)

Comp Fitting 1/4 NPT x 1/2” O.D. Tube

(Not Furnished)

Figure 4

Select Installation Location

Consider all of the following when selecting an installation location for the unit.

•To condition all water in the home, install the unit close to the water supply inlet,and before all other plumbing

connections, EXCEPT outside water pipes. Outside faucets should remain on hard water to avoid wasting

conditioned water and salt.

•A nearby drain is needed to carry away regeneration discharge water. Use a floor drain, laundry tub, sump,

standpipe, etc., or other options (check your local codes).

•The unit works on 24 volts only. A transformeris required to reduce220V--50 Hzhousehold electricalpower.

Provide an approved, grounded outlet within 2 meters of the unit.

•Always install the unit BEFORE the water heater and afterall otherinstalled water conditioning equipment

(see Figure 5 below).

Water

Softener

Pressure

Tank

Well

Pump

Well Water

Supply

Cold to

Water Heater

Optional

Sediment

Filter

Water from

Municipal Supply

Private Well Only

Figure 5

ECOWATER

SYST E MS Planning Installation

Optional Weather Protection

If installing the unit in an outside location, be sure to provide protection from the elements, contamination,

vandalism, and direct sunlight.

An optional Weather Cover is available for outdoor installations by contacting your local dealer.

Attaches to back of

Faceplate Cover

Figure 6

ECOWATER

SYST E MS Installation

Step 1. Turn Off Water Supply

1. Close the main water supply valve, near the well pump or water meter.

2. Shut off the electric or fuel supply to the water heater.

3. Open all faucets to drain all water from the house pipes.

Step 2. Move the Unit into Place

Move the unit into installation position. Set it on a solid, smooth and level surface. If needed, place the unit on

a section of plywood, a minimum of 2 cm thick. Then, shim under the plywood to level the unit, see Figure 7.

CAUTION: DO NOT PLACE SHIMS DIRECTLY UNDER THE SALT STORAGE TANK. The weight of the tank,

when full of water and salt, may cause the tank to fracture at the shim.

Shim Plywood

Figure 7

ECOWATER

SYST E MS Installation

Visually check and remove any foreign materials from the valve inlet and outlet ports.

If not already done, put a light coating of silicone grease or Vaseline on the bypass valve o-rings.

Push the bypass valve into the softener valve as far as it will go. Snap the two large holding clips into place,

from the top down as shown in Figure 8.

CAUTION: Be sure the clips snap firmly into place so the bypass valve will not pull out.

Side View End View

O --- r i n g S e a l

Valve Body In-

let or Outlet

Bypass Valve (Push all

the way in)

Clips

Figure 8

Step 3. Assemble Inlet and Outlet Plumbing

Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the

valve.

Be sure hard water supply pipe goes to the valve inlet side.

NOTE: Inlet and outlet are marked on the valve. Trace the water flow direction to be sure.

CAUTION: Be sure to fit, align and support all plumbing to prevent putting stress on the softener valve inlet

and outlet. Undo stress may cause damage to the valve.

Step 4. Connect Inlet and Outlet Plumbing

Complete the inlet and outlet plumbing as applicable, below.

1. SOLDERED COPPER

a. Thoroughly clean and flux all joints.

b. Make all solder connections. Be sure to keep fittings fully together, and pipes square and straight. DO NOT

solder with installation tubes attached to bypass valve. Soldering heat will damage the valve.

2. THREADED PIPE

a. Apply pipe joint compound to all outside pipe threads.

b. Tighten all threaded joints.

c. If soldering to the inlet and outlet tubes, observe step 1above.

3. CPVC PLASTIC PIPE

a. Clean, prime and cement alljoints, following the manufacturer’s instructions supplied with the plastic pipe and

fittings.

b. If soldering to the inlet and outlet tubes, observe Soldered Copper step 1above.

ECOWATER

SYST E MS Installation

Step 5. Cold Water Pipe Grounding

WARNING: The house cold water pipe (metal only) is often used as a ground for the house electrical system.

The 3-valve bypass type of installation, shown in Figure 2, will maintain ground continuity. If you

use a plasticbypass valve at the unit, continuity is broken. To restore the ground, do the following.

Install a #4 copper wire across the removed section of main water pipe, securely clamping at both ends, see

Figure 9 (parts not included).

NOTE: Check local plumbing and electrical codes for proper installation of the ground wire.

Ground Wire

Clamp (2)

Figure 9

Step 6. Install Valve Drain Hose

NOTE: See valve drain options on page 9.

1. Connecta length of 3/8” or7/16” I.D. hose (check codes) to the valve drain elbow, on the controller, see Figure

4. Use a hose clamp to hold the hose in place. Route the hose out through the notch in the Faceplate Cover.

2. Run the hose to the floor drain, and as typically shown in Figure 2, tie orwire the end to a brick or otherheavy

object. This will prevent ‘‘whipping’’ during regenerations. Be sure to provide a 4 cm minimum air gap, to

prevent possible sewer water backup.

NOTE: In addition to a floor drain, you can use a laundry tub, or standpipe as a good drain point for thishose.

Avoid long drain hose runs, or elevating the hose more than 2.5 meters above the floor.

Step 7. Install Salt Storage Tank Overflow Hose

1. Connect a length of 3/8” I. D. hose to the salt storage tank overflow elbow and secure in place with a hose

clamp(seeFigure2).

2. Runthe hose to the floor drain, orothersuitable drain point no higher thanthe drain fitting onthe saltstorage

tank. (This is a gravity drain.) If the tank overfills with water, the excess water flows to the drain point.

NOTE: Route the tubing neatly out of the way and cut it to the desired length.

DO NOT connect the valve drain tubing from step 6 to the salt storage tank over flow hose.

ECOWATER

SYST E MS Installation

Step 8. Pressure Testing for Leaks

To prevent excessive air pressure in the unit and plumbing system, do the following steps EXACTLY in

order.

1. Fully open two or more softened cold water faucets nearby the unit.

2. Place the bypass valve(s) in “bypass” position. See Figure 10.

3 --- V a l v e B y p a s s

Outlet

Valve

Inlet

Valve

Bypass

Valve

Conditioner

From

Conditioner

Single Valve Bypass

3 --- Va l v e B y p a s s

•for SERVICE:

–Open the inlet and

outlet valves.

–Close the bypass

valve.

•for BYPASS:

–Close the inlet and

outlet valves.

–Open the bypass

valve.

PUSH IN

for Bypass

PULL OUT

for Service

Figure 10

3. Fully open the main water supply valve. Observe steady flow from the opened faucets, with no air bubbles.

4. EXACTLY as follows, place bypass valve(s) in “service”.

a. SINGLE BYPASS VALVE: SLOWLY, move the valve stem toward “service”, pausing several times to allow

the unit to pressurize slowly.

b. 3--VALVE BYPASS: Fully close the bypass valve and open the outlet valve. SLOWLY, open the inlet valve,

pausing several times to allow the unit to pressurize slowly.

5. After about three minutes, open a hot water faucet for about one minute, or until all air is expelled, then

close.

6. Close all cold water faucets and check your plumbing work for leaks.

Step 9. Add Water and Salt to the Salt Storage Tank

1. Using a container, add about 4 litres of clean water into the salt storage tank.

2. Fill the salt storage tank with salt.

NOTE: See page 25 for additional information on salt.

Step 10. Sanitizing the Softener

Care is taken at the factory to keep your unit clean and sanitary. Materials used to make the unit will not infect

or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage,

installing and operating, bacteria could get into the unit. For this reason, sanitizing as follows is suggested 1when

installing.

1Recommended by the Water Quality Association. On some water supplies, the unit may need periodic disinfecting.

1. Remove the Brinewell Cover and pour about 45 ml. (2 to 3 tablespoons) of common household bleach into

the softener brinewell, Figure 1, page 7. Clorox, Linco, BoPeep, White Sail, Eagle, etc. are brand names

of bleach readily available. Replace the Brinewell Cover.

2. The final step in the sanitizing procedure is done as you complete the following steps, including timer

programming on page 16.

ECOWATER

SYST E MS Installation

3. This process will flush out all sanitizing solution and condition the unit.

Step 11. Connect Transformer

1. Connect the power cable leads to the two terminals on the transformer.

NOTE: Check to be sure all leadwire connectors are secure on the back of the timer.

CAUTION: Be sure allwiring is away from the valve gear and motorarea, which rotates during regenerations.

2. Plugthe transformerinto acontinuously “live”,grounded houseelectricaloutlet,approved bylocalcodes.THE

UNIT WORKS ON 24V ONLY. DO NOT CONNECT WITHOUT THE TRANSFORMER.

Transformer

Position Switch

Valve

Motor

Back of Timer

Turbine Sensor

Figure 11

Step 12. Start a Recharge

Press the RECHARGE button and hold for three seconds untilRecharge Nowbegins to flash inthe timer display,

starting a recharge. This recharge draws the sanitizing bleach into and through the unit. Any air remaining in the

unit is purged to the drain.

Step 13. Restart the Water Heater

Turn on the electricity or fuel supply to the water heater, and light the pilot, if applicable.

NOTE: The water heater is filled with HARD water and, as hot water is used, it refills with conditioned water.

In a few days, the hot water will be fully conditioned. To have fully conditioned hot water immediately,

wait until the recharge (Step 12) is over. Then, drain the water heater until water runs cold.

Step 14. Install the Salt Hole and Faceplate Cover(s).

Complete the Programming Steps on pages 16 -- 17.

ECOWATER

SYSTEMS Programming the Digital Demand Faceplate Controller

UP Keypad

DOWN Keypad

SELECT/EXIT Keypad

RECHARGE Keypad Display

Digital Demand

RECHARGE

SALT

LEVEL

SALT LEVEL Keypad

Figure 12

THE FOLLOWING STEPS ARE FOR FIRST TIME SET UP ONLY.

When the transformer is plugged in, a ‘‘beep’’ will sound, followed by the factory set model code display and soft-

ware version for a few seconds. Then, 12:00 PM present time display.

1. MODEL CODE: The controller is factory set to the model code, which provides the shortest recharge times

and greatest water savings. Verify the correct model code or set if needed.

Note: To reset the model code, see page 24.

2. SET THE CLOCK:Use the (↑)or(↓) keypads to set the present time of day. Press (↑) to move the display

ahead; press (↓) to move the time backward. NOTE:Each pressof a keypadchanges thetime by1 minute.Hold-

ing a keypad in changes the time by 32 minutes each second. Pressing the SELECT/EXIT (↵) keypad will set

the clock.

ECOWATER

SYSTEMS Programming the Digital Demand Faceplate Controller

3. SET WATER HARDNESS:The controller is factory set to 430 ppm (25 gpg)!. Set the ppm(gpg)!hardness

of your water supply. Water hardness is determined by water analysis, or call your local water department. Use

the (↑)keypad to advance the number; use the (↓) keypad to reduce thenumber. Eachpress ofa keypadchanges

the display by 10 (or in gpg mode by 1). Hold down the keypad to scroll. After 400 ppm (25 gpg), scrolling will

be at a faster rate. NOTE: To compensate for iron in the water, add 86 ppm(5gpg) to the hardness number for

each 1 ppmof iron.Pressing theSELECT/EXIT (↵) keypad will set the hardnesslevel. NOTE: If usingpotassium

chloride (KCl) instead ofstandard sodium chloride (NaCl)water softenersalt, hardness settingmust beincreased

by 25%.

!1 gpg = 0.595 _d = 1.71 _F = 17.1 PPM

4. SET RECHARGE (REGENERATION) TIME: The controller is factory set to 2:00 AM. At this setting, the

EcoWater conditioner begins recharge, or regeneration, ending no later than 5:30 AM. This is a good time in most

households because water is not being used. If hot water is used while the unit is regenerating, the water heater

will refill with hard water. To select a different recharge start time, use the (↑)or(↓) keypad. Pressing the SELECT/

EXIT ( ↵) keypad will set the recharge time.

5. Press the RECHARGE keypad to get to the recharge menu. Move the cursor to Start Recharge Now and press

the SELECT/EXIT ( ↵), starting a recharge. This recharge draws the bleach (see step 12, page 15) through

the EcoWater conditioner to sanitize it and to purge any air remaining in the resin tank assembly.

6. RESTART THE WATER HEATER: Turn on the electric or fuel supply to the water heater, and light the

pilot, if applies.

NOTE: The water heater is filled with HARD water and, as hot water is used, it refills with conditioned water.

In a few days, the hot water will be fully conditioned. To have fully conditioned hot water immediately, wait

until the recharge (step 6) is over. Then, drain the water heater until water runs cold.

INSTALLATION OF THE DIGITAL DEMAND ECOWATER CONDITIONER IS COMPLETE.

Additional faceplate controller features and options are described on following pages.

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

NORMAL SCREEN VIEWS

The display will scroll through as many as 5 screens at an interval of 4 seconds

each.

FSoft Water Available will show a percent of available soft water and a bargraph

at the bottom of the display.

FWater Flow Rate shows litres per minute or gallons per minute (GPM) flowing

through the system at that time and a moving bar graph at the bottom of the

screen.

FRecharge Tonight is shown only if the unit will be initiating a recharge that

night.

FSalt Level is Low is shown only if the salt level is below the amount set for

warning.

FIf the unit is in recharge, the display will show remaining time in recharge and

current stage of recharge.

PROGRAM MEMORY: If electrical power to the EcoWater conditioner goes off, the display isblank, but the face-

plate controller keeps the correct time for at least two days. When electrical power comes on again, you have to

verify clock time iscorrect.The MODEL CODE, HARDNESS and RECHARGE TIME never need resettingunless

a change is desired.

Even if the controller is incorrect, after a long power outage, the unit works as it should to keep your water condi-

tioned. However, regenerations may occur at the wrong time of day until you reset the controller to the correct

time of day. To reset present time, see step 2 on page 16.

CONTROL FEATURES:There are two keypads on the left side of the display. Salt Level

keypad is used when adding salt to the brine tank. The level number on the brinewell corre-

sponds to the number toprograminto the controller. Recharge keypad hastwo options: Set/

Cancel recharge tonight, which either sets or cancels a recharge for that night and Start Re-

charge Now, which will start a recharge immediately. NOTE: If in a recharge, and the

Recharge keypad is pressed, it will advance the valve to the next regeneration cycle.

DSOUND ‘‘BEEPER’’-- A ‘‘beeper’’ sounds while pressing keypads for controller setup. One beep signals a

change in the faceplate display. Repeated beeps means the controller will not accept a change from the keypad

you have pressed, telling you to use another keypad. Forexample,while settingthe hardnessnumber, the beeper

sounds repeatedly when the display reaches 1 using the (↓) keypad or 160, for example, using the (↑) keypad.

SALT LEVEL: This feature is used when salt is added to the conditioner. Press the salt level keypad and use

the (↑) keypad to reset the level of salt as it corresponds to the decal on the brinewell. Press the SELECT/EXIT

(↵) to set and return to Normal Screen Views.

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

INITIATING EXTRA RECHARGES

RECHARGE NOW: Press the Recharge keypad to go to the recharge menu. Move square cursor down to Start

Recharge Now. Press SELECT/EXIT keypad and a recharge begins immediately.

To assure an adequate supply of conditioned water, at times of unusual or unexpected high water use demand,

use the RECHARGE NOW feature. For example, if you have guests and the Soft Water Available screen is at

or below 50%, you could deplete conditioned water capacity before the next recharge is automatically initiated.

To be sure this will not happen, use RECHARGE NOW to restore 100% conditioned water capacity.

RECHARGE TONIGHT: Press the Recharge keypad to go to the recharge menu. Move cursor down to Set/Can-

cel Recharge Tonight. Press SELECT/EXIT keypad to return to Normal Screen Views. When this feature is set,

the EcoWater conditioner will regenerate at the next programmed start time. This feature is beneficial to assure

a sufficient supply of conditioned water for an expected heavy water usage the next day.

To cancel a recharge when RECHARGE TONIGHT is shown, press the Recharge keypad to go to the recharge

menu. Move cursor down to Set/Cancel Recharge Tonight. Press SELECT/EXIT keypad to return to Normal

Screen Views.

The following is a description of the options in the Primary Menu. To enter this menu press SELECT/EXIT (↵)

keypad and move square cursor (J) to menu choice. To exit to Normal Screen Views move square cursor (J)

to EXIT, which appears at either the top or the bottom of this menu. If no keypad has been pressed display will

show for 4 minutes before defaulting back to the Normal Screen Views.

SetClock:Enter PrimaryMenu. Press the (↑)or(↓) keypads untilcursor is next

to Set Clock. Again, use the (↑)or(↓) keypads to set the present time of day,

being sure AM or PM shows, as applicable. Press (↑) to move the display

ahead; press (↓) to move the time backward. NOTE: Each press of a keypad

changes the time by 1 minute. Holding a keypad in changes the time by 32 min-

utes each second. Press the SELECT/EXIT ( ↵) keypad to set.

Set Water Hardness:Enter Primary Menu. Press the (↑)or(↓) keypads until

cursor is next to Set Hardness. Press the SELECT/EXIT ( ↵) keypad once to

display a flashing number and ppm (or GRAINS). Set the ppm!hardness of

your water supply. Use the (↑) keypad to advance the number; use the (↓)key-

pad to reduce the number. Pressing the SELECT/EXIT ( ↵) keypad will set the

hardness level. NOTE: If using potassium chloride (KCl) instead of standard

sodiumchloride (NaCl)water softener salt, hardness settingmust beincreased

by 25%. !1gpg = 0.959 _d = 1.71 _F = 17.1 ppm

Set Recharge (Regeneration) Time: Enter Primary Menu.Press the (↑)or(↓)

keypads until cursoris next to Set Recharge Time. Pressthe SELECT/EXIT(↵)

keypad once to display a flashing 2:00 AM. At this setting, the EcoWatercondi-

tioner begins recharge, or regeneration, at 2:00 AM., ending no later than 5:30

AM. This is a good time in most households because water is not being used.

If hot waterisused while the unit is regenerating, the water heater will refill with

hard water. To select a different recharge start time, use the (↑)or(↓) keypad.

Pressing the SELECT/EXIT ( ↵) keypad will set the recharge time.

continued

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

Primary Menu, continued

Water Flow Rate: Enter Primary Menu. Press the (↑)or(↓) keypads until cursor

is next to Water Flow Rate. Press the SELECT/EXIT (↵) keypad. When se-

lected, this screen will show the water flow rate in liters per minute (LPM) or gal-

lons per minute (GPM) with the moving bar graph at the bottom of the display.

Water Used Today: Enter Primary Menu. Press the (↑)or(↓) keypads until cur-

sor is next to Water Used Today. Press the SELECT/EXIT (↵) keypad and the

liters/gallons used since midnight will be shown in the display.

Average Water Use: EnterPrimaryMenu. Pressthe (↑)or(↓) keypads untilcur-

sor is next to Average Water Use. Press the SELECT/EXIT (↵) keypad and the

average liters/gallons use each day will be shown in the display.

Soft Water Meter: Enter Primary Menu. Pressthe (↑)or(↓) keypads untilcursor

is next to Soft Water Meter. Press the SELECT/EXIT (↵) keypad. This screen

issimilartoatripodometerinthat itwill count the numberof liters/gallonsthrough

the system until it is reset. To reset back to zero press the (↓) keypad.

Set Rolling Screen: Enter Primary Menu. Press the (↑)or(↓) keypads until cur-

sor is next to Set Rolling Screen. Press the SELECT/EXIT (↵) keypad. This

menu will disable the Normal Screen Views from scrolling and will show only the

screen that is most current.

Set 12/24 Hour Clock: Enter Primary Menu. Press the (↑)or(↓) keypads until

cursor is next to Set 12/24 Hour Clock. Press the SELECT/EXIT ( ↵) keypad.

Moving the (↑)or(↓) keypads will change clock display from 12 hour (AM & PM)

or 24 hour format.

Set Gallons/Liters: Enter Primary Menu. Press the (↑)or(↓) keypads until cur-

sor is next to Set Gallons/Liters. Press the SELECT/EXIT (↵) keypad. Moving

the (↑)or(↓) keypads will change displays to indicate water in gallons or liters.

Set Grains/PPM: Enter Primary Menu. Press the (↑)or(↓) keypads until cursor

is next to Set Grains/PPM. Press the SELECT/EXIT (↵) keypad. Change be-

tween diplaying hardness units in grains or parts per million (PPM). Note: 1 gpg

= 0.959 _d = 1.71 _F = 17.1 ppm

continued

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

Primary Menu, continued

Send E.A.S.E. Message: Enter Primary Menu. Press the (↑)or(↓)key-

pads until cursor is next to Send E.A.S.E. Message. Press the SELECT/

EXIT ( ↵) keypad. The unit will automatically start sending E.A.S.E.mes-

sage and show a progress bar on the display.

Advanced/Service: By entering these menus, a warning screen will first

be displayed. Only technicians or knowledgeable users should use these

menus.

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

The following is a description of the options in the Advanced/Service Menu. To enter any of the following menus,

pressSELECT/EXIT(↵) to enterPrimary Menu. Pressthe (↑)or(↓) keypads until cursor is next to Advanced/Ser-

vice. Press the SELECT/EXIT ( ↵) keypad to enter this menu. Warning screen will show, press the (↑) keypad

to continue. To exit to Normal Screen Views move square cursor (J) to EXIT, which appears at either the top or

the bottom of this menu. If no keypad has been pressed display will show for 4 minutes before defaulting back

to the Normal Screen Views.

Set Language: Press the (↑)or(↓) keypads until cursoris next to Set Language.

Language can be changed from English to Spanish or French. Warning: If the

language has been mistakenly changed, the following steps can be followed to

reset.

1) Unplug transformer, then reapply power to the unit. After 4 seconds, the time

of day should show in the upperright corner. If the time of day is not shown, press

the SELECT/EXIT ( ↵) keypad until it is.

2) Press the SELECT/EXIT ( ↵) keypad.

3) Press the (↓)keypad untilthe square cursor(J) is next to one of the following:

Advanced/Service (English)

Servicio/Avanzando (Spanish)

Fonct avanc (French)

4) Press the SELECT/EXIT ( ↵) keypad.

5) Press the (↑) keypad.

6) Press the (↓)keypad untilthe square cursor(J) is next to one of the following:

Set Language (English)

Seleccionar idioma (Spanish)

Réglage langue (French)

7) Press the SELECT/EXIT ( ↵) keypad.

8) Language can now be selected bypressing the (↑)or(↓) keypads until the cur-

sor is next to correct language.

9) Press the SELECT/EXIT ( ↵) keypad to select language.

10) Press the (↑)or(↓) keypads until cursor is next to EXIT.

11) Press the SELECT/EXIT ( ↵) keypad.

Diagnostics: Press the (↑)or(↓) keypads until cursor is next to Diagnostics and

press SELECT/EXIT ( ↵). This screen is for viewing only and will show any error

codes plus information about the unit. Use the (↑)or(↓) keypads to view all lines

of the screen. See page 28.

Set Low Salt Alert: Press the (↑)or(↓) keypads until cursor is next to Set Low

Salt Alert and press SELECT/EXIT ( ↵). Use the (↑)or(↓) keypads to change

Alert Level. At this level the controller will signal that salt needs to be added to

the conditioner brine tank. Press SELECT/EXIT (↵)toexit.

continued

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

Advanced/Service Menu, continued

Efficiency Mode: Press the (↑)or(↓) keypads until cursor is next to Efficiency

Mode and press SELECT/EXIT ( ↵). Default is Auto Adjusting which has a

minimum efficiency of 3350 grains/lb of salt ( = 48.2 _Fm#/kg of salt). Use the (↑)

or (↓) keypads to change to either High Capacity which sets the regeneration

salt doses that are increased by a certain % to handle applications requiring 1.5

PPM (parts per million) or less soft water, or to handle special cases such as low

leakage requirement or problemwater conditions; and SaltEfficient which oper-

ates at a minimum of 4000 grains/lb of salt (= 57.5 _Fm#/kg of salt) . Changing

this setting will prompt a warning that changes could affect performance. Press

SELECT/EXIT (↵)toexit.

Set Max Days/Recharge: Press the (↑)or(↓) keypads untilcursor is next to Set

Max Days/Recharge and press SELECT/EXIT ( ↵). Default is Automatic. The

algorithm will determine when to recharge. Use the (↑)or(↓) keypads to change

between 1 and 15 days. With this setting the unit will never go past number of

days set for a recharge, but could recharge before. Press SELECT/EXIT (↵)to

exit.

Set 97% Feature: Press the (↑)or(↓) keypads until cursor is next to Set 97%

Feature and press SELECT/EXIT ( ↵).DefaultisOff.Usethe(↑) keypad to set

to On. By setting to On, unit will automatically recharge when 97% capacity has

been used, at any time of day. Press SELECT/EXIT (↵)toexit.

SetBackwashTime:Pressthe(↑)or(↓) keypadsuntilcursoris next to SetBack-

wash Time and press SELECT/EXIT ( ↵). Time can be changed from 1 to 30

minutes. See chart on page 4 for recommended backwash time. Press SE-

LECT/EXIT (↵)toexit.

Set 2nd Backwash: Press the (↑)or(↓) keypads until cursor is next to Set 2nd

Backwash and press SELECT/EXIT ( ↵). Default is Off. Use the (↑) keypad to

set to On. When set to On, unit will always perform a 2nd backwash and rinse.

Press SELECT/EXIT (↵) to exit. Elect this feature if water contains a lot of sedi-

ment or iron.

SetFastRinse:Press the (↑)or(↓) keypads untilcursorisnext to Set FastRinse

and press SELECT/EXIT (↵). Time can be changed from 1 to 30 minutes. See

chart on page 4 for recommended fast rinse time. Press SELECT/EXIT (↵)to

exit.

continued

ECOWATER

SYSTEMS Faceplate Controller, Features/Options

Advanced/Service Menu, continued

Set Model: The controller is factory set to the model code, which provides the

shortest recharge times and greatest water savings. Do the following to change

to this code, if desired.

1) Press the (↑)or(↓) keypads until cursor is next to Set Model and press SE-

LECT/EXIT (↵). Warning screen will display, press (↑) to continue.

2) Use the (↑)or(↓) keypads to change to new model code. Be sure to set the

correct code, or the EcoWater conditioner will operate on incorrect timing.

NOTE: If this feature is changed, it will delete all information stored in the control-

ler (Hardness, Recharge time will have to be reset. All usage history will be

cleared). When you are certain the correct code appears, press SELECT/EXIT

(↵) to exit. Warning screen will appear after changing model code, press (↑)to

continue. The display will return to the start--up screens.

MODEL NUMBER

(on rating decal) Required Code

ESM11CE E11

ESM15CE E15

Restore To Factory Settings: Press the (↑)or(↓) keypads until cursor is next

to Restore System and press SELECT/EXIT (↵). Default is No. If set to Yes will

restore controller to factory settings. NOTE: This will affect ALL settings, and

controller will go through first time set--up screens again. Press SELECT/EXIT

(↵)toexit.

NOTE: ALSO SEE SERVICE INFORMATION, PAGES 28 THROUGH 29.

ECOWATER

SYST E MS Routine Maintenance

Refilling With Salt

Remove the Salt Storage Tank Front Cover and check the salt storage level frequently. If the conditioner uses

all the salt before you refill it, you will get hard water. Until you have established a refilling routine, check the salt

every two or three weeks. ALWAYS refill if less than 1/3 full. Be sure the Brinewell Cover is on.

NOTE: In humid areas, it is best to keep the salt storage level lower, and to refill more often.

RECOMMENDED SALT: Cube,pellet, coarse solar, etc., water conditionersalt isrecommended. Thistype ofsalt

is from high purity evaporated crystals, sometimes formed, or compressed, into briquets. It has less than 1%

insoluble (will not dissolve in water) impurities.

SALT NOT RECOMMENDED: Rock salt, high in impurities, block, granulated, table, ice melting, ice cream

making salts, etc., are not recommended.

SALT WITH IRON REMOVING ADDITIVES: Some salts have an additive to help a water conditioner handle iron

in a water supply.

Breaking A Salt Bridge

Sometimes, a hard crust or salt bridge forms in the brine tank. It is usually caused by high humidity or the wrong

kind of salt. When the salt bridges, an empty space forms between the water and the salt. Then, salt will not

dissolve in the water to make brine. Without brine, the resin bed does notregenerate and you will have hard water.

If the storage tank is fullof salt, it ishard to tellif you have a salt bridge. Salt isloose on top,but thebridge isunder

it. Take a broom handle, or like tool, and push it straight down into the salt. If a hard object is felt, it’s most likely

a salt bridge. Carefully push into the bridge in several places to break it. DO NOT use any sharp or pointed

objects as you may puncture the tank.

Broom

Handle

Push Tool into Salt

Bridge to Break

Salt

Salt Bridge

Water Level

Pencil

Mark

2---5

Figure 13

ECOWATER

SYST E MS Routine Maintenance

Cleaning the Nozzle and Venturi

A clean nozzle and venturi (see Figure 14) is a must for the conditioner to work properly. This small unit creates

the suction to move brine from the brine tank, into the resin tank. If it should become plugged with sand, silt, dirt,

etc., the conditioner will not work, and you will get hard water.

To get to the nozzle and venturi,slide Faceplate Cover forward. Be sure the unitis in soft watercycle (no water

pressure at nozzle and venturi). Then, holding the nozzle and venturi housing with one hand, turn off the cap.

Do not lose the o--ring seal. Lift out the screen support and screen. Then, remove the nozzle and venturi. Wash

the parts in warm, soapy water and rinse in fresh water. If needed, use a small brush to remove iron or dirt. Be

careful not to scratch, misshape, etc., surfaces of the nozzle and venturi. Also, check and clean the gasket and

flow plug(s).

Carefully replace all parts in the correct order. Lubricate the o--ring seal with silicone grease and locate in position.

Install and tighten the cap, by hand only. Do not overtighten and break the cap or housing.

*Install with Numbered Side Up

ConcaveSideDown.

Cap

O --- r i n g S e a l

Screen Support

Screen

Nozzle & Venturi

Gasket

*Flow Plug (HVDC)

Nozzle & Venturi

Housing

Screen

IMPORTANT: Be sure small hole in

the gasket is centered directly

over thesmallholeinthenozzle&

venturi housing.

*Flow Plug

(1---EP)

Ferrule Nut

Figure 14

ECOWATER

SYST E MS Troubleshooting Guide

Tools Needed For Most Repairs: 5/16 Hex Driver, Phillips Screwdriver, Needle---nose Pliers

PROBLEM CAUSE SOLUTION

REPAIR KIT(S)

NEEDED

No Soft Water 1. No salt in the storage tank a. Refill with salt (see page 25)

b. UseRechargeNowfeature(page21)

None

No Soft Water Timer

Display Blank

1. Transformer unplugged at wall outlet, or power

cable disconnected, Transformer OR POWER

CORD defective

a. Check for loss of power and correct. Reset timer

andusetheRechargeNowfeature(page21)

Transformer Power

Cord

2. Fuse blown, circuit breaker popped, or circuit

switched off. (See page NO TAG “Timer Power

Outage Memory”).

a. Replace fuse, reset circuit breaker, or switch

circuit on use the Recharge Now feature (page

21).

None

3. Timer control board defective a. Replace Electronic Control Board (page 28) Timer Control Board

No Soft Water Salt 1. Salt in storage tank bridged a. Refer to page 25 to break. None

Level Not Dropping 2. Manual bypass valve(s) in bypass position a. Seepage16figure10.Movesteminsingle

bypass to service

None

No Soft Water, Salt

Storage Tan

Full Of

1. Dirty, plugged or damaged nozzle & venturi a. Take apart, clean and inspect nozzle and venturi

(see page 23)

Nozzle Kit

Water, Water

2. Inner valve defect causing leak a. Replace seals and rotor (page 28) Rotor/Seal Kit

Running To The

Drain (While Unit Is

3. Valve drain hose plugged a. Hose must not have any kinks, sharp bends or

any water flow blockage (see page 8)

None

(

In The Soft Water

Cycle

4. Low or high system water pressure (low

pressure may disrupt brine draw during

recharge, high pressures may cause inner valve

parts failure)

a. If pressure is low, increase well pump output to a

minimum 1.4 bar. Add a pressure reducing valve

in the supply pipe to the softener, if daytime

pressure is over 7 bar.

None

5. Brine valve float kit dirty or defective a. Clean Brine or replace valve float kit assembly

(page 28)

Float Kit

6. Leak between valve and resin tank assembly a. Replace Tank/Valve O---Rings Tank/Valve O--- ring Kit

Water Hard

1. Time setting wrong a. Check and change time setting None

Sometimes 2. Incorrect water hardness setting a. Refer to page 19 to find correct settings None

3. Incorrect model code programmed a. Refer to page 18 to find correct settings None

4. Hot water being used when softener is

regenerating

a. Avoid using hot water while the softener is

regenerating as the water heater will fill with

hard water. Check timer for correct settings

None

5. Possible increase in water hardness a. Test the raw water for hardness and iron and

program the timer accordingly (page 19).

None

6. Leaking faucet or toilet valve. Excessive water

usage.

a. A small leak will waste hundreds of gallons of

water in a few days. Fix all leaks and always fully

close faucets.

None

Iron In Water 1. Clear water iron in water supply

2. Iron in soft water

3. Bacterial or organic bound iron

a. Test the raw water for hardness and iron and

program the timer accordingly (page 19).

b. Clean resin bed with Resin Bed Cleaner

c. Cannot be treated by water softener

None

ResinInHousehold

Plumbing, Resin

Ta n k L e a ki n g

1. Crack in distributor or riser tube a. Replace resin tank assembly (page 28) Resin Tank Assembly

Salt Storage Tank

Leaking

1. Crack in brine tank a. Replace salt storage tank assembly (page 28) Salt Storage Tank

Assembly

Motor Stalled Or

Clicking

1. Motor defective or inner valve defect causing

high torque on motor

a. Replace Rotor/Seal kit (page 28)

b. Replace Motor & Switch

Rotor/ Seal Kit

Motor/Switch Kit

Error Code E1, E2,

E3, or E4 appears

1. Wiring Harness or Connection to Position Switch

2. Switch

3. Valve Defect Causing High Torque

4. Motor Inoperative

a. Replace Wiring Harness or Connection to

Position Switch

b. Replace Switch

c. Replace Rotor Seal Kit

d. Replace Motor

Motor/Switch Kit

Rotor/ Seal Kit

Error Code E5

appears

1. Faceplate a. Replace Electronic Control Board Electronic Control

Board Kit

PROCEDURE FOR REMOVING ERROR CODE FROM FACEPLATE: 1 . U n p lu g t r a n s f o r m e r --- --- --- --- 2 . C o r r e c t d e f e c t --- --- --- --- 3 .

P l u g i n t r a n s f o r m e r --- --- --- --- 4 . W a i t f o r 6 m i n u t e s . T h e e r r o r c o d e w i l l r e t u r n i f t h e d e f e c t w a s n o t c o r r e c t e d .

ECOWATER

SYST E MS Service Information

Automatic Electronic Diagnostics

The faceplate computer has a self--diagnostic function for the electrical system

(except input power and water meter).The computermonitors electronic compo-

nents and circuits for correct operation. If a malfunction occurs, the computerat-

tempts to self correct, displaying ADJUST VALVE in the Normal View Screen. If

self correction fails, an error code appears in the faceplate display.

The chart below shows the error codes that could appear, and the possible defects for each code.

While an error code appears in the display, all faceplate keypads are inoperable except the SELECT keypad.

SELECT remains operational so the service person can make the MANUAL INITIATED ELECTRONIC DIAG-

NOSTICS, below, to further isolate the defect, to check the water meter and to send an E.A.S.E. transmission.

POSSIBLE DEFECT

CODE MOST LIKELY '-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 'LEAST LIKELY

Error 1 Error 2

Error 3 Error 4 wiring harness or connection to position switch / switch / valve defect causing high torque /

motor inoperative

Error 5 faceplate

PROCEDURE FOR REMOVING ERROR CODE FROM FACEPLATE: 1. Unplug transformer-------- 2. Correct defect-------- 3.

Plug in transformer-------- 4. Wait for 8 minutes. The error code will return if the defect was not corrected.

Manual Advance Diagnostics

1.To enterdiagnostics, pressthe SELECT/EXIT(↵)to enterthe menu.This screen con-

tains information that can be used to troubleshoot errors. Use the (↑) and (↓) keypads

to scroll through all lines on this screen.

The first line shows time of day and error code.

Second line is Pos: which shows what position the valve is in. Example: Service, Fill,

Brining and Brine Rinse,Backwash and Fast Rinse. The clockto the right counts back-

ward the time for each of the positions to be completed.

The next line is Req Pos: which is for requested position, or what position the valve is travelling to.

Next line displays Motor:, either on or off, and Sw: (switch) either open or closed.

Next is Trbn: (turbine) and Gals: (gallons) or Ltrs: (litres)which indicate water meter operation as follows.

000 (steady) = conditioned water not in use...no flow through the meter.

--open a nearby CONDITIONED WATER faucet--

000 to 199 (continual) = repeats displayfor each gallon (roughly 4 litres)of waterpassing through the meter. Gal-

lons up by one or litres up by 4.

If you don’t get a reading in the display, with a faucet open, pull the

sensorhousing from the valve outlet port. Passa smallmagnetback

and forth in front of the sensor. You should get a reading. If you do

geta reading, disconnect the outletplumbing and checkthe turbine

for binding. Ifyou don’t geta reading, the sensoris probably defec-

tive.

ECOWATER

SYST E MS Service Information

Use the recharge keypad to manually advance the valve into each cycle and check correct switch operation,

and observe the valve position indicator.

NOTE: The position switch is closed when the plunger is depressed, open when extended.

While in this diagnostic screen, the following information is available and may be beneficial. This information

is retained by the computer from the first time electrical power is applied to the faceplate.

...Remote: either Installed or Not Installed.

...Days: displays the number of days this faceplate has had electrical power applied.

...Rchg: to show the number of regenerations initiated by this faceplate since power was first applied.

NOTE: This number resets to 0 if the model code is changed.

...Last Rchg: displays the number of days since last recharge.

...Cap: displays numerically the capacity the softener is operating at with 1 lowest and 5 highest.

Press the SELECT/EXIT (↵) to exit to the Advanced/Service menu, move cursor up to EXIT and press SE-

LECT/EXIT (↵)togotoNormalScreenViews.

Manual Initiated Electronic Diagnostics

This check verifies proper operation of the gearmotor, brine tank fill, brine draw, regeneration flow rates, and

other controller functions. Always make the initial checks, and the manual initiated diagnostics first.

1. Press the RECHARGE keypad. Move cursor down to Start Rchg Now and press SELECT/EXIT (↵)tostart

a recharge. As the EcoWater conditioner enters the fill cycle of regeneration, remove the brinewell cover and,

using a flashlight, observe fill water entering the tank.

a. If water does not enter the tank, look for an obstructed nozzle and venturi, fill flow plug or brine tubing Fig-

ure 14, page 26.

2. After verifying fill, press Recharge keypad to move the valve into brining*. A slow flow of water to the drain

will begin. Verify brine draw from the brine tank by shinning the flashlight into the brinewell and observing a

noticeable drop in the liquid level.

*If the 2ND BACKWASH option is set, the valve will enter backwash and fast rinse before brining, see page

23.

NOTE: Be sure water is in contact with the salt, and not separated by a salt bridge, see page 25.

a. If the unit does not draw brine, check for...

...dirty or defective nozzle and venturi, page 26

...nozzle and venturi not seated on the gasket, or gasket defective

...restriction in valve drain, causing a back-pressure (bends, kinks, elevated too high, etc.), installation step 8

...obstruction in brine valve or brine tubing, Figure 1, page 7

...inner valve failure (obstructed outlet disc, wave washer defective, etc.)

3. Again press Recharge keypad to move the valve into backwash. Look for a fast flow of water from the

drain hose.

a. If flow is slow, check for a plugged top distributor, backwash flow plug or drain hose.

4. Press Recharge keypad to move the valve to fast rinse position. Again look for a fast drain flow. Allow the

unit to rinse for several minutes to flush out any brine that may remain from the brining cycle test.

5. To return the valve to service position, press RECHARGE ONCE AGAIN.

ECOWATER

SYST E MS Repair Parts

ECOWATER

SYST E MS Repair Parts

KEY -

NO.

PART

NO. DESCRIPTION

130476 Rep’l PWA ESM 11 ED

30477 Rep’l PWA ESM 15 ED

27269257 Cap, 2 req’d

37269524 Brine Tube, ESM15CE

7269532 Brine Tube, ESM11CE

47113016 Tubing Assembly

57131365 Screen

67080653 Clip

77092252 Brine Valve Body

87116713 Clip

97113008 Float, Stem & Guide Asm., ESM15CE

7269508 Float, Stem & Guide Asm., ESM11CE

10 7266819 Salt Hole Cover

11 7219888 Brinewell Cover, ESM11CE & ESM15CE

12 7219595 Washer

13 7267027 Brinewell, ESM15CE

7267035 Brinewell, ESM11CE

14 7219587 Screw

15 7268934 Repl. Brine Tank, ESM15CE

7268926 Repl. Brine Tank, ESM11CE

KEY

NO.

PART

NO. DESCRIPTION

16 0900431 Hose Clamp

17 1103200 Hose Adaptor

18 9003500 Grommet

19 RMH001 Resin

20 7105047 Repl. Bottom Distributor

21 7264037 Resin Tank, 8 in. dia x 25 in., ESM15CE

7256377 Resin Tank, 8 in. dia x 19 in., ESM11CE

22 7088033 Clamp Retainer, 2 req’d

23 7176292 Clamp Section, 2 req’d

24 7170270 O --- r i n g S e a l , 2 --- 3 / 4 i n . x 3 i n .

25 7077870 Top Distributor, ESM11CE & ESM15CE

26 7170254 O ---ring Seal, 13/16 in. x 1 --- 1/16 in.

27 7170296 O --- r i n g S e a l , 2 --- 7 / 8 i n . x 3 --- 1 / 4 i n .

28 7237381 Vapor Barrier

29 7225499 Locking Plate

30 7258028 Faceplate Cover (order decal below)

7265295 Decal (for above cover)

31 7235460 Weather Cover

ECOWATER

SYST E MS Repair Parts

ECOWATER

SYST E MS Repair Parts

KEY

NO.

PART

NO. DESCRIPTION

32 7070412 S c r e w, # 4 --- 2 4 x 1 --- 1 / 8 i n .

33 7117816 Spacer

34 7030713 Switch

35 7077472 Expansion Pin

36 7074123 Screw,#1014x2in.(5)

37 7199729 Cap

38 7170262 O---ringSeal,1.1in.x1.4in.

39 7167659 Screen Support

40 7146043 Screen

41 0521829 Flow Plug, .1gpm

42 7095030 Cone --- Screen

43 7248007 Nozzle & Venturi, w/Gasket Kit, ESM11CE

& ESM15CE

7190547 Gasket (only)

44 1148800 Fill Flow Plug, .3 gpm, ESM11CE &

ESM15C

45 1202600 Nut --- Ferrule

46 7081104 Nozzle & Venturi Housing

47 7081201 Retainer

48 7081764 Seal (Nozzle & Venturi)

49 7170319 O---ringSeal,1/4in.x3/8in.(2)

50 7082053 Valve Body

51 7129889 Spring

52 7092642 Plug (Drain Seal)

53 7170204 O---ringSeal,3/8in.x9/16in.

KEY

NO.

PART

NO. DESCRIPTION

54 7134224 Rotor Seal / Wear Strip

55 7170246 O --- r i n g S e a l , 3 --- 3 / 8 i n . x 3 --- 5 / 8 i n .

56 7199232 Rotor & Disc

57 7082087 Wave Washer

58 7170212 O ---ring Seal, 3/4 in. x 15/16 in.

59 7170238 O ---ring Seal, 7/16 in. x 5/8 in.

60 7085263 Valve Cover

61 7170327 O ---ring Seal, 5/8 in. x 13/16 in.

62 0900431 Hose Clamp

63 7024160 Drain Hose Adaptor

64 7142942 Clip

65 0501228 Flow Plug, Backwash / F. Rinse control

66 7113927 Cam and Gear

67 0503288 Bearing

68 7231385 Motor Plate

69 0900857 Screw, #6 --- 20 x 3/8 in. (2)

70 7250622 M o t o r --- I n c l u d e s K e y N o . 7 1

71 7224087 Screw, #6 --- 20 x 7/8 in. (2)

72 7170288 O---ring (2)

73 7116713 Clip (2)

74 7248714 Sensor Housing/Wiring Harness Asm

75 7113040 Turbine and Support Assembly

76 --- --- Turbine Support

77 --- --- Tu rb in e

78 0900060 O---ring Seal

Ecowater Systems ESM15CE Handleiding

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