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1
USER
GUIDE
ECOM SMART-EX 201
English
2
Copyright © 2015 Sonim Technologies, Inc.
SONIM and the Sonim logo are trademarks of Sonim
Technologies, Inc. Other company and product names
may be trademarks or registered trade-marks of the
respective owners with whom they are associated.
Third Party Trademarks
Google, Android, Google Calendar, Google Now, Google
Play and other marks are trademarks of Google Inc.
Disposal of Old Electrical and Electronic Equipment
The symbol of the crossed-out wheeled
bin indicates that within the countries in
the European Union, this product, and any
enhancements marked with this symbol,
can not be disposed as unsorted waste
but must be taken to separate collection at
their end- of-life.
Disposal of Battery
Please check local regulations for disposal
of batteries. The battery should never be
placed in municipal waste. Use a battery
disposal facility if available.
Guideline for Headphone and Earphone
This device have been tested to comply with the Sound
Pressure Level requirement laid down in the applicable
EN 50332-1and/or EN 50332-2 standards. Permanent
hearing loss may occur if earphones or headphones are
used at high volume for prolonged periods of time.
To prevent possible hearing damage, do
not listen at high volume levels for long
periods.
A pleine puissance, l’écoute prolongée
du baladeur peut endommager l’oreille de
l’utilisateur.
Operation Temperature
Ensure the temperature for adapter and
ECOM Smart-Ex 201 will not be higher
than 55 ˚C.
Adapter shall be installed near the
equipment and shall be easily accessible.
3
Contents
General Information———————— 6
Phone Models Covered
Network Services
Sonim Support Information
Use the Guide Effectively
Options Commonly Used across Menu Items
Safety Guidelines———————— 8
SAR Information
Avoid High Temperatures
Battery Disposal
Personal Medical Devices
Battery Usage Guidelines———————— 12
Child Safety
Emergency Calls
Battery Usage
WARNING
Charging the Battery
WARNING
Getting Started———————— 14
Verifying and Optimizing Battery Usage
Extend the life of your battery
What Is In the Box ?
Phone Specications
Your SIM Card
Inserting the SIM Card
Your ECOM SMART-Ex 201———————— 17
Switching On the Phone
Setting Up Your Phone
Need for a Google +™ Account
Touch and Type Operations
Home Screen
Key Description
Home Screen Indicators
Phone Operations Without SIM Card
Setting up and Using Lock Screen
Changing the Wallpaper
Taking a Screenshot
Voice Input for Text Entry
Managing Phone Settings———————— 24
Time and Date Settings
Using Glove Mode
Language Settings
Mouse/Trackpad
Display Settings
Connecting to a PC Through USB
Viewing Device Details
Managing Memory Utilized by Applications
Managing Wireless and Network
Settings———————— 28
Optimizing Memory Usage
Connecting to Wi-Fi Network
Connecting to Bluetooth Devices
Optimizing Data Usage
Activating Airplane Mode
Default SMS App and NFC
Setting Up Tethering & Portable Hotspot
Setting Up Wi-Fi Hotspot
Activating Bluetooth Tethering
Setting Up VPN Connection
Managing Security Settings———————— 33
Managing Mobile Network
Managing Cell Broadcast
About Android™ Security
Managing Security Settings
Encrypting Your Phone Data
Locking Your SIM Card
Device Administrator Settings
Managing Personal, Account and System
Settings———————— 35
Protecting Your Phone from Harmful Applications
4
Managing Credential Certicates
Enable Widgets and Owner Info
Location Access
Apps Accessing Your Location
Backup & Reset Options
Managing Accounts
Account Sync Options
Managing Contacts———————— 38
Adding a New Contact
View the Contact Details
Sending a Message from Contacts
Dialing a Number from Contacts
Editing the Contact Details
Importing SIM Card Contacts to Phone
Importing SIM Card Phone Contacts to Storage
Exporting Phone Contacts to SIM Card
Exporting Phone Contacts to Storage
Sharing Contacts Via MMS, Bluetooth, Drive and
E-mail
Managing Contact Settings
Managing Phonebook Settings
Searching Contacts
Deleting a Contact
Managing Calls———————— 42
Deleting Frequently Called Contacts List
Making a Call
Calling a Number Via People
Answering an Incoming Call
Adding a Contact From Phone Screen
Viewing All Contacts from Phone Screen
Viewing Call History
Deleting Call History
Managing Call Settings
Ringtone and Vibrate
Other Call Settings
Setting Up Your Voicemail
Dial Pad Touch Tones
Editing Quick Responses
Monitoring Fixed Dial Numbers
Monitoring Incoming and Outgoing Calls
Auto Retry
Turn on Proximity Sensor
Settings TTY Mode
DTMF Tones
Call Barring
Additional Settings
Caller ID
Call Waiting
Call Forwarding
Sending Messages and E-mails———————— 48
Sending SMS/MMS Message
Managing Message Settings
Deleting Messages
Setting Up E-mail Accounts
Sending an E-mail from POP3/IMAP Account
Reading an E-mail
Using the Keyboard———————— 53
Enter and Edit Text
Gesture Typing
Keyboard Dictionaries
Using Android™ Applications———————— 54
Downloading Android Applications and Media Files
Accessing Gmail™
Camera
Multimedia Player
Music Player
Calendar
Alarm
Clock
Calculator
Sound Recorder
Contents
5
Google Search™ and Google Now™——————— 58
About Google Search™ and Google Now™
Activate Google Now
Use Google Now
Voice Search and Action
Voice Actions
End User License Agreement———————— 59
License
Phone Care
Warranty
Federal Communication Commission Interference
(FCC) Statement———————— 60
FCC Statement
Règlement FCC———————— 61
Règlement FCC
Industry Canada (IC) Statement———————— 62
IC Statement
FOR PORTABLE DEVICE DEVICE USAGE (<20cm from
body/SAR)
Règlement IC———————— 63
Règlement IC
FOR PORTABLE DEVICE USAGE (<20cm from body/
SAR needed)
CE Statement———————— 64
CE Statement
CE Mark & NB Identication Number
Countries Where ECOM SMART-Ex 201 Model
Available
Declaration of Conformity———————— 67
EC - Declaration of Conformity
Index———————— 68
Contents
6
Congratulations on the purchase of ECOM Smart-Ex 201
mobile phone. This phone is a GSM/GPRS/EDGE/UMTS
and LTE enabled handset with an intuitive, feature-rich
user interface, which allows you to make the best use of
the offered functions.
Phone Models Covered
This user guide only covers ECOM Smart-Ex 201 phone
model. The model name can be viewed on the back of
the phone and just above the charging socket.
ECOM Smart-Ex 201 supports the following RF bands:
GSM: 850/900/1800/1900MHz
UMTS Band: 850/900/1900/2100MHz
LTE Band: B1/ B3/ B7/ B8/ B20/ B38 (TD-LTE) (EU)
or LTE Band: B1/ B2/ B3/ B4/ B5/ B7/ B8/ B12/ B17
(US)
Network Services
These are additional services that you can add through
your network service provider. To make the best of these
services, you must subscribe to them through your
service provider and obtain instructions for their use from
your service provider.
Sonim Support Information
For additional product and support information,
visit www.sonimtech.com.
Use the Guide Effectively
Familiarize yourself with the terminology and symbols
used in the guide to help you use your phone effectively.
HOME
SCREEN
This is the screen displayed when the
phone is in standby mode.
TOUCH &
HOLD
Touch and hold an item on the screen
by touching it and not lifting your nger
until an action occurs.
DRAG Touch and hold an item for a moment
and then, without lifting your nger,
move your nger on the screen until
you reach the target position.
SWIPE OR
SLIDE
Quickly move your nger across the
surface of the screen, without pausing
when you rst touch. For example, you
can slide a home screen left or right to
view the other home screens.
DOUBLE TAP Tap quickly twice on a webpage, map
or other screen to zoom. For example,
double-tap a webpage in Browser to
zoom in, and double-tap again to zoom
out.
PINCH In some applications, you can zoom
in and out by placing two ngers on
the screen at once and pinching them
together or spreading them apart.
General Information
7
Options Commonly Used across Menu Items
The following are common actions used across various
menu items:
BACK Displays the previous screen. Use
the Left Selection Key to perform
this function.
HOME Moves the current working
application to the recent
applications list/background and
displays home screen.
RECENT Displays the thumbnails of the
applications that you have worked
on recently. To remove any
application from this list, swipe the
application to left or right.
General Information
8
Please read and understand the following safety guidelines before you use the phone. These guidelines provide details
to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.
Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and
near medical equipment.
Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger
to an aircraft. In an aircraft, the phone can be used in flight mode.
Do not expose the device to high temperatures in excess of 55°C for ECOM Smart-Ex 201.
Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop
first. Use hands-free microphone while you are driving.
Avoid using the phone in close proximity to personal medical devices, such as pacemakers and
hearing aids.
Use only ECOM Smart-Ex 201 approved charging equipment to charge your phone and avoid
damage to your phone.
The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements
marked with this symbol, can not be disposed as unsorted waste but must be taken to separate
collection at their end-of-life.
Safety Guidelines
9
Ensure that only qualied personnel install or repair your phone.
ECOM Smart-Ex 201 is water-proof and can be submerged to 2 metres for 30 minutes.
Ensure to close the audio connector and SIM slot properly. This will prevent the deposit of
water droplets on the connectors, when the phone is immersed in water.
Water droplets may condense under the display cover if the phone is immersed in water
with signicant drop in temperature. This does not indicate water leakage. The droplets will
disappear at room temperature.
The ECOM Smart-Ex 201 is dust-resistant, rugged and shock-resistant. However, it is not dust-
proof or unbreakable if subjected to overwhelming impact. For best results and long product life,
one should protect the ECOM Smart-Ex 201 from salt water, dust and strong impacts.
Safety Guidelines
9

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