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1
USER
GUIDE
SONIM XP6 IS /
ECOM EX-HANDY 09
English
2
Copyright © 2015 Sonim Technologies, Inc.
SONIM and the Sonim logo are trademarks of Sonim
Technologies, Inc. Other company and product names
may be trademarks or registered trade-marks of the
respective owners with whom they are associated.
Third Party Trademarks
Google, Android, Google Calendar, Google Now, Google
Play and other marks are trademarks of Google Inc.”
Disposal of Old Electrical and Electronic Equipment
The symbol of the crossed-out wheeled
bin indicates that within the countries in
the European Union, this product, and any
enhancements marked with this symbol,
can not be disposed as unsorted waste
but must be taken to separate collection at
their end- of-life.
Disposal of Battery
Please check local regulations for disposal
of batteries. The battery should never be
placed in municipal waste. Use a battery
disposal facility if available.
Guideline for Headphone and Earphone
This device have been tested to comply with the Sound
Pressure Level requirement laid down in the applicable
EN 50332-1and/or EN 50332-2 standards. Permanent
hearing loss may occur if earphones or headphones are
used at high volume for prolonged periods of time.
To prevent possible hearing damage, do
not listen at high volume levels for long
periods.
A pleine puissance, l’écoute prolongée
du baladeur peut endommager l’oreille de
l’utilisateur.
Operation Temperature
Ensure the temperature for adapter and
Sonim XP6 IS /ECOM EX-HANDY 09 will
not be higher than 55 ˚C.
Adapter shall be installed near the
equipment and shall be easily accessible.
3
Contents
General Information———————— 6
Phone Models Covered
Network Services
Sonim Support Information
Use the Guide Effectively
Safety Guidelines———————— 8
SAR Information
Avoid High Temperatures
Battery Disposal
Personal Medical Devices
Child Safety
Emergency Calls
Battery usage Guidelines———————— 12
Battery Usage
WARNING
Charging the Battery
WARNING
Verifying and Optimizing Battery Usage
Tips to extend the battery life
Getting Started———————— 14
What Is In the Box ?
Phone Specications
Your SIM Card
Inserting the SIM Card
Your Sonim XP6 IS /ECOM EX-HANDY 09——————
—— 16
Switching On
Setting Up Your Phone
Need for a Google™ Account
Touch and Type Operations
Managing Home Screen
Home Screen Indicators
Phone Operations Without SIM Card
Changing the Wall paper
Taking a Screenshot
Keypad Functions
Managing Phone Settings———————— 25
Time and Date Settings
Language and Input Settings
Mouse/Pointer Settings
Power Saving Settings
Connecting a PC Using USB Connection
Viewing Device Details
Managing Memory Utilized by Applications
Optimizing Memory Usage
Using Torch
Managing Wireless and Network
Settings———————— 29
Connecting to Wi-Fi Network
Connecting to Bluetooth Devices
Optimizing Data Usage
Activating Airplane Mode
Setting Up Tethering & portable hotspot
Setting Up Wi-Fi Hotspot
Activating Bluetooth Tethering
Setting Up VPN Connection
Managing Mobile Network
Managing Cell Broadcasts
Managing Phone Security Settings———————— 34
About Android Security
Managing Security Settings
Locking your Screen
Encrypting Phone Data
Locking Your SIM Card
Managing Credential Certicates
Protecting your Phone from Harmful Applications
Device Administrator Settings
Enable Widgets and Owner Info
Managing Personal, Account and System
Settings———————— 37
4
Location Access
Backup and Restore Data
Managing Accounts
Syncing Your Account
Managing Contacts———————— 39
Add a New Contact
View the Contact Details
Sending a Message from Contacts
Dialing a Number from Contacts
Editing the Contact Details
Importing SIM Card Contacts to Phone
Import From Storage
Exporting Phone Contacts to SIM Card
Exporting Phone Contacts to Storage
Managing Contact Settings
Managing Phonebook Settings
Searching Contacts
Deleting a Contact
Managing Calls———————— 43
Making a Call
Dialing a Number via People
Answering an Incoming Call
Adding a Contact From Phone Screen
Viewing All Contacts from Phone Screen
Viewing Call History
Deleting Call History
Deleting Frequently Called Contacts List
Managing Call Settings
Changing Ringtones
Activating Vibrate Mode
Setting Up Your Voicemail
Editing Quick Responses
Managing Fixed Dial Numbers
Monitoring Incoming and Outgoing Calls
Auto Retry
Turn on proximity sensor
Setting TTY Mode
DTMF Tones
Call Barring
Call Forwarding
Call Waiting
Sending Messages———————— 48
Sending SMS/MMS Message
Managing Message Settings
Deleting Messages
Setting Up E-mail Accounts
Sending an E-mail from POP3/IMAP Account
Reading an E-mail
Using the Keyboard———————— 52
Text Entry Options
Keyboard Dictionaries
Installing and Using Android
Applications———————— 53
Google Play™
Downloading Android™ Applications and Media Files
Accessing Gmail™
Google Calendar™
Alarm
Clock
Calculator
Sound Recorder
Music Player
Google™ Search and Google Now™ ———————
57
About Google™ Search and Google Now™
Activate Google Now
Use Google Now
Voice Search and Action
Voice Actions
End User License Agreement———————— 58
Contents
5
License
Phone Care
Warranty
Federal Communication Commission Interference
(FCC) Statement———————— 59
FCC Statement
Règlement FCC———————— 60
Règlement FCC
Industry Canada (IC) Statement———————— 61
FOR PORTABLE DEVICE DEVICE USAGE (<20cm from
body/SAR)
Règlement IC———————— 62
Règlement IC
FOR PORTABLE DEVICE USAGE (<20cm from body/
SAR needed)
CE Statement———————— 63
CE Statement
CE Mark & NB Identication Number
Countries Where Sonim XP6 IS / ECOM EX-Handy 09
Model is Sold
Declaration of Conformity———————— 65
EC - Declaration of Conformity
Index———————— 66
Contents
6
Congratulations on the purchase of a Sonim XP6 IS /
ECOM EX-HANDY 09 mobile phone. This phone is a
GSM/GPRS/EDGE/UMTS/LTE enabled handset with
quad-band capabilities and has an intuitive, feature-rich
user interface, which allows you to make the best use of
the offered functions.
Phone Models Covered
This user guide only covers Sonim XP6 IS /ECOM EX-
HANDY 09 phone models XP6700. The model name can
be read on the phone label under the battery.
These models utilizes the following RF bands:
GSM 850/900/1800/1900MHz
UMTS Band 850/900/1900/2100MHz
LTE Band B1/ B3/ B7/ B8/ B20/ B38(TD-LTE) (EU)
or LTE Band B1/ B2/ B3/ B4/ B5/ B7/ B8/ B12/ B17
(US)
Network Services
These are additional services that you can avail through
your network service provider. To make the best of these
services, you must subscribe to them through your
service provider and obtain instructions for their use from
your service provider.
Sonim Support Information
For additional product and support information,
visit www.sonimtech.com.
Use the Guide Effectively
Familiarize yourself with the terminology and symbols
used in the guide to help you use your phone effectively.
HOME
SCREEN
This is the screen displayed when the
phone is in idle condition.
TOUCH &
HOLD
Touch and hold an item on the screen
by touching it and not lifting your nger
until an action occurs.
DRAG Touch and hold an item for a moment
and then, without lifting your nger,
move your nger on the screen until
you reach the target position.
SWIPE OR
SLIDE
Quickly move your nger across the
surface of the screen, without pausing
when you rst touch. For example, you
can slide a home screen left or right to
view the other home screens.
DOUBLE TAP Tap quickly twice on a webpage, map
or other screen to zoom. For example,
double-tap a webpage in Browser to
zoom in, and double-tap again to zoom
out.
Signies a Note.
Options Commonly Used across Menu Items
The following are common actions used across various
menu items:
General Information
7
BACK Displays the previous screen. Use
the Left Selection Key to perform
this function.
OK Conrms an action. Use the
Center key to perform this
function.
HOME Moves the current working
application to the recent
applications list/background and
displays home screen.
RECENT Displays the options for the current
screen.
General Information
8
Please read and understand the following safety guidelines before you use the phone. These guidelines provide details
to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.
Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and
near medical equipment.
Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger
to an aircraft. In an aircraft, the phone can be used in flight mode.
Do not expose the battery to high temperatures (in excess of 55°C).
Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop
first. Use hands-free microphone while you are driving.
Avoid using the phone in close proximity to personal medical devices, such as pacemakers and
hearing aids.
Use only Sonim XP6 IS /ECOM EX-HANDY 09 approved charging equipment to charge your phone
and avoid damage to your phone.
The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements
marked with this symbol, can not be disposed as unsorted waste but must be taken to separate
collection at their end-of-life.
Safety Guidelines
9
Ensure that only qualied personnel install or repair your phone.
The Sonim XP6 IS /ECOM EX-HANDY 09 is water-proof and can be submerged to 2 metres for 1
hour.
Ensure to properly close the rubber cover of the charging connector and audio connector, to
avoid deposits of water drops on these connectors, when the phone is immersed in water.
Water droplets may condense under the display cover if the phone is immersed in water with
signicant drop in temperature. This does not indicate water leakage. The droplets disappear
at room temperature.
The Sonim XP6 IS /ECOM EX-HANDY 09 is dust-resistant, rugged and shock-resistant. However,
it is not dust-proof or unbreakable if subjected to overwhelming impact. For best results and long
product life, one should protect the Sonim XP6 IS /ECOM EX-HANDY 09 from salt water, dust and
strong impacts.
Safety Guidelines
10
SAR Information
The Sonim XP6 IS /ECOM EX-HANDY 09 has been
certified in compliance with the Government’s
requirements for exposure to Radio Waves.
When communicating over the wireless network, the
mobile phone emits via the radio frequency waves low
levels of radio energy. The Specic Absorption Rate, or
SAR, is the amount of RF energy absorbed by the body
while using the phone and is expressed in watts/kilogram
(W/kg).
Governments around the world have adopted
comprehensive international safety guidelines, developed
by scientic organizations, for example, ICNIRP
(International Commission on Non-Ionizing Radiation
Protection) and IEEE (The Institute of Electrical and
Electronics Engineers Inc.). These guidelines establish
permitted levels of radio wave exposure for the general
population.
Tests for SAR are conducted using standardized methods
with the phone transmitting at its highest certied power
level in all used frequency bands.
SAR Data Information for residents in the United
States and Canada
The limit recommended by ICNIRP is 1.6 W/kg averaged
over one (1) gram of tissue.
The highest SAR value for the Sonim XP6 IS /ECOM EX-
HANDY 09 phones when tested by Sonim for use:
By the ear is 0.74 W/1g.
Worn on the body is 1.07 W/1g provided that the
phone is used with a non-metallic accessory with
the handset at least 1 cm from the body, or with the
original Sonim accessory intended for this phone
and worn on the body.
SAR Data Information for residents in countries that
have adopted the SAR limit recommended by the
International Commission on Non-Ionizing Radiation
Protection (ICNIRP). For example, European Union,
Japan, Brazil and New Zealand.
A minimum separation distance of 1.5 cm must be
maintained between the user’s body and the device,
including the antenna during body-worn operation to
comply with the RF exposure requirements in Europe.
The limit recommended by ICNIRP is 2 W/kg averaged
over ten (10) gram of tissue.
The highest SAR value for the Sonim XP6 IS / ECOM Ex-
Handy 09 phone when tested by Sonim for use:
By the ear is 0.525 W/kg (10 g).
Worn on the body is 0.327 W/kg (10 g).
Avoid Short Circuit
Do not short-circuit the battery. An accidental short-
circuit can occur when a metallic object such as a coin,
clip, or pen causes direct connection of the positive (+)
and negative (-) terminals of the battery. (These look
like metal strips on the battery.) This might happen, for
example, when you carry a spare battery in your pocket
or purse. A short-circuit at the terminals may damage the
battery or the connecting object.
Avoid High Temperatures
Leaving the battery in hot or cold places, such as in a
closed car in summer or winter conditions, reduces the
capacity and lifetime of the battery. For the best results,
try to keep the battery between -20°C and +55°C (-4°F
Safety Guidelines
11
Safety Guidelines
and 131°F). A device with a hot or cold battery may
not work temporarily, even when the battery is fully
charged. Battery performance is particularly limited in
temperatures well below freezing.
Battery Disposal
Do not dispose off batteries in a re as they may explode.
Batteries may also explode if damaged. Dispose of
batteries according to local regulations and recycle when
possible. Do not dispose as household waste. Do not
dismantle, open or shred cells or batteries. In the event of
a battery leak, do not allow the liquid to come in contact
with the skin or eyes. In the event of leak or a hazard
seek medical help immediately.
Personal Medical Devices
Mobile phones may affect the operation of cardiac
pacemakers and other implanted equipment. Please
avoid placing the mobile phone over the pacemaker, for
example in your breast pocket. When using the mobile
phone, place it at the ear opposite the pacemaker. If a
minimum distance of 15 cm (6 inches) is kept between
the mobile phone and the pacemaker, the risk of
interference is limited. If you suspect that interference
is taking place, immediately turn off your mobile phone.
Contact your cardiologist for more information. For
other medical devices, consult your physician and the
manufacturer of the device. Comply with instructions to
switch off the device or deactivate the RF transmitter
when required, especially when posted in hospitals and
aeroplanes. Equipment used in these places may be
sensitive to radio waves emitted from the device and
adversely affect their operation. Also, observe restrictions
at gas stations or other areas with ammable atmosphere
or when close to electro-explosive devices.
Child Safety
Do not allow children to play with your mobile phone or
its accessories. Keep it out of their reach. They could
hurt themselves or others, or could accidentally damage
the mobile phone or accessories. Your mobile phone and
its accessories may contain small parts, which could be
detached and create a choking hazard.
Emergency Calls
Mobile phones operate using radio signals, which cannot
guarantee connection under all conditions. Therefore
you should never rely solely upon any mobile phone for
essential communications (e.g. medical emergencies).
Emergency calls may not be possible in all areas, on all
cellular networks, or when certain network services and/
or mobile phone features are in use. Check with your
local service provider.
To dial emergency calls, when the phone is not
connected to any network, tap Emergency calls on the
home screen. Dial the emergency call number provided
by your service provider.
12
Battery usage Guidelines
Battery Usage
Sonim XP6 IS / ECOM Ex-Handy 09 phone comes with
a built-in battery. For any battery related queries contact
Sonim customer support.
Use only a Sonim XP6 / IS ECOM Ex-Handy 09
certied battery that is designed for this phone
model.
The use of other batteries may void the warranty
terms of your phone and cause damage.
It is recommended to protect the battery from
extreme temperature environments and moisture.
Please keep the battery out of the reach of children.
WARNING
ONLY use the Safety Box SB S01 with your Sonim XP6
IS / ECOM Ex-Handy 09.
Charging the Battery
The battery delivered with your mobile phone is not fully
charged. We recommend that you charge your mobile for
4 hours before you use your mobile phone for the rst
time.
There is a risk of explosion while charging if the
battery has been replaced by an incorrect type.
1 Insert Charger
Insert the charger plug into a power outlet
2 Connect to Phone
The charging port is located in lower side
of the phone, below the back cover. Insert
the charger connector to the charging
port.
3 Charging Animation/Icon
If the battery is being charged when the
phone is switched off, a battery charging
animation with charged percentage is
displayed.
If the battery is being charged while the
phone is switched on, the battery charge
icon on the home screen shows animation
indicating that the battery is being
charged. After the phone is fully charged
the charging animation stops and you can
disconnect the charger from the phone.
WARNING
DO NOT charge your Sonim XP6 IS / ECOM Ex-Handy
09 inside hazardous areas and/or with anything other
than the provided Safety Box “SB S01”.
Charging your Sonim XP6 IS / ECOM Ex-Handy 09
with a different cable/Charger and/or in a hazardous
13
Battery Usage Guidelines
environment will compromise the intrinsically safe
nature of the device.
Verifying and Optimizing Battery Usage
You can check the battery usage status and also close
some applications to save battery power. In the home
screen, select Settings > Device > Battery.
The current battery charge status (charging or
discharging) and the charge level details are displayed on
the top of the screen.
The discharge graph on the top of the screen shows the
battery level over time since you last charged the device,
and how long you have been running on battery power.
The list at the bottom of the screen shows the breakdown
of battery usage for individual apps and services. Touch
any listed items for more details for more details. The
details screen for some apps includes buttons that allow
you to adjust settings affecting power usage, or stop the
app completely.
If you stop some system apps or services such
as Google service, your device may not work
correctly.
Tips to extend the battery life
Follow these tips to extend your phone’s battery life.
If you are not using Wi-Fi, Bluetooth, or GPS, use
the Settings to turn them off. The GPS setting is
located in Settings > Personal > Location.
Move Maps or Navigation apps to background when
you are not using them. They use GPS (and thus
more power) only when they’re running.
Set screen brightness to Auto and set a shorter
Sleep timeout (1 minute). The display settings are
located in Settings > Device > Display.
If you are travelling and do not have access to
mobile or Wi-Fi network, switch to Airplane mode:
Press and hold the power switch until the Phone
options dialog appears. Then touch Airplane Mode.
14
Getting Started
What Is In the Box ?
The list of items in the Sonim XP6 IS /ECOM EX-HANDY
09 phone box are:
Sonim XP6 IS / ECOM Ex-Handy 09 phone with
rechargeable built-in battery
Wall charger
Safety Box “SB S01”
Multi-tool (for SIM removal)
Belt clip
Documentation
Phone Specifications
Feature Description
Dimension 137x64.5x26.8 mm
Weight 320 gm
Memory 8 GB ROM (actual formatted
value is less)
1 GB RAM
CPU MSM8926
Sensors E compass
Accelerometer
Proximity
Ambient lightl
Feature Description
Network LTE Band B1/ B3/ B7/ B8/ B20/
B38(TD-LTE) (EU)
LTE Band B1/B2/B3/B4/B5/B7/
B8/B12/B17 (US)
GSM 850/900/1800/1900MHz
UMTS Band
850/900/1900/2100MHz
Wireless Wi-Fi - 802.11 a/b/g/n/r with
hotspot function
Bluetooth 4.0/BLE
Connectivity Charger port name: 5pins water-
proof magnetic USB2.0
3.5 mm headphone jack
Battery 3600mAh (4 pins) embedded
Operating system Android (4.4), Kitkat®
Your SIM Card
The SIM card associates your network services (for
example, phone number, data services, and so on) with
your phone.
15
Getting Started
Inserting the SIM Card
Step 1
Remove screw A using the
screwdriver and Remove the
headset port cover.
Step 2
Remove screw B using the
screwdriver and Remove SIM
cover.
Step 3
Insert the pin on the multi-tool into
the pinhole and press down. The
SIM card tray will pop up. Use the
pin to hook into the loop on top of
the SIM card tray and remove the
tray completely.
Step 4
Insert the SIM card in the tray and
return the tray into the slot by
pushing it in, making sure the
pinhole is not aligned next to the
headset port.
Step 5
Rex both the covers and screws
in place using the screwdriver.
34
Managing Phone Security Settings
About Android Security
Android provides a multi-layered approach to the
security.
Prevent: Apps on Google Play are scanned
continuously to block harmful apps and policy
violators. You can also choose to have apps
installed from other sources veried.
Control: App sandboxes prevent apps from
accessing other parts of your device’s operating
system, or each other, unless you give permission
during installation. Screen lock and encryption
prevent unauthorized access to the entire device.
Defend: Once identied, dangerous apps can be
removed remotely.
For more information about protecting your phone, refer
to the topics below.
Managing Security Settings
You can activate and protect your phone from
unauthorized by conguring the security settings.
1. From the Home or All Apps screen (
), tap
Settings ( ).
2. Tap Security located under Personal settings.
Enable and mody required security settings.
Locking your Screen
1. From the Home or All Apps screen ( ), tap
Settings ( ).
2. Tap Security located under Personal settings.
Enable and mody required security settings.
3. Tap Screen lock and select one of the following
options to congure phone:
None: Disables the phone lock.
Slide: When the phone is locked slide to your
right or left or long press * key to unlock the
phone.
PIN: When enabled, enter you own PIN value.
When the phone is locked, unlock it using the
PIN.
Password: When enabled, enter you own
password. When the phone is locked, unlock it
using the password.
When the phone is locked, you can answer an
incoming call, without unlocking the phone. Touch
the white phone icon and slide over one of these
icons:
Icons Description
Answer the call.
Disconnect the call.
Disconnect the call and respond with
a default text message from a list of
response text messages.
4. Check Enable Widgets to view the selected widget
shortcuts in the lock screen.
5. Tap Owner Info to display your specic owner
34

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