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EN
USING YOUR DYSON APPLIANCE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON
OPERATING MANUAL BEFORE PROCEEDING.
CARRYING THE APPLIANCE
Carry the appliance by the main handle on the body.
Do not press the cyclone release button or shake the appliance when carrying or the
cyclone could disengage, fall off and cause injury.
OPERATION
Always extend the cable fully to the red tape before use.
Plug the appliance into the mains electricity supply.
To switch ‘ON’ or ‘OFF’ press the power button, located as shown.
After use: unplug, retract the cable safely, put the appliance away.
Switch ‘OFF’ the appliance and unplug before:
– adjusting the setting.
– changing or using tools.
– removing the hose or airway inspection parts.
LOOKING AFTER YOUR DYSON APPLIANCE
Do not carry out any maintenance or repair work other than that shown in this Dyson
Operating Manual, or advised by the Dyson Helpline.
Only use parts recommended by Dyson. If you do not this could invalidate your
guarantee.
Store the appliance indoors. Do not use or store it below 0°C (32°F). Ensure the
appliance is at room temperature before operating.
Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning agents,
polishes or air fresheners on any part of the appliance.
If used in a garage, always wipe the base plate and ball with a dry cloth after
vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.
VACUUMING - CAUTION
Do not use without the clear bin and filter in place.
Fine dust such as plaster dust or flour should only be vacuumed in very small amounts.
Do not use the appliance to pick up sharp hard objects, small toys, pins, paper clips,
etc. They may damage the appliance.
When vacuuming, certain carpets may generate small static charges in the clear bin or
wand. These are harmless and are not associated with the mains electricity supply. To
minimise any effect from this, do not put your hand or insert any object into the clear
bin unless you have first emptied it and rinsed it out with cold water (see ‘Cleaning the
clear bin’).
Do not work with the appliance above you on the stairs.
Do not put the appliance on chairs, tables, etc.
Before vacuuming highly polished floors, such as wood or lino, first check that the
underside of the floor tool and its brushes are free from foreign objects that could
cause marking.
Do not push hard with the floor tool when vacuuming, as this may cause damage.
Do not leave the cleaner head in one place on delicate floors.
On waxed floors the movement of the cleaner head may create an uneven lustre. If this
happens, wipe with a damp cloth, polish the area with wax, and wait for it to dry.
EMPTYING THE CLEAR BIN
Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
Switch ‘OFF’ and unplug before emptying the clear bin.
To remove the cyclone and clear bin unit, push the release button at the back of the
carrying handle, as shown.
To release the dirt, press the red bin release button.
To minimise dust/allergen contact when emptying, encase the clear bin tightly in a
plastic bag and empty.
Remove the clear bin carefully.
Seal the bag tightly, dispose as normal.
The British Allergy Foundation is a UK national charity with the aim of improving
awareness, prevention and treatment of allergies. The British Allergy Foundation Seal
of Approval is a UK registered trademark.
CLEANING THE CLEAR BIN
Remove cyclone and clear bin (instructions above).
Press the small silver button on the back of the clear bin and separate the cyclone unit
from the clear bin.
Clean the clear bin with cold water only.
Ensure the clear bin is completely dry before replacing.
Do not use detergents, polishes or air fresheners to clean the clear bin.
Do not put clear bin in a dishwasher.
Do not immerse the whole cyclone in water or pour water into it.
Clean the cyclone shroud with a cloth or dry brush to remove lint and dust.
WASHING YOUR FILTERS
DO THIS EVERY MONTH
Switch ‘OFF’ and unplug before removing the filters.
Ensure that the washable filters are completely dry before refitting into the vacuum
cleaner.
Check your filters regularly. Under normal use, wash your filters every month according
to instructions, to maintain performance.
The filters may require more frequent washing if vacuuming fine dust.
Do not use detergents to clean the filters.
Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave
or near a naked flame.
IMPORTANT: After washing please leave at least 24 hours to dry completely before
refitting.
LOOKING FOR BLOCKAGES
Switch ‘OFF’ and unplug before looking for blockages. Do not operate the wand
release catch. Failure to do so could result in personal injury.
Beware of sharp objects when checking for blockages.
Refit all parts securely before using.
Clearing blockages is not covered by your guarantee.
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CLEARING BLOCKAGES – THERMAL CUT-OUT
Large items may block the tools or wand inlet. If this happens, do not operate the wand
release catch. Switch ‘OFF’ and unplug, then remove blockage.
This appliance is fitted with an automatically resetting thermal cut-out. If any part
becomes blocked the appliance may overheat and automatically cut-out.
Switch ‘OFF’ and unplug. Leave to cool down for 1-2 hours before checking filter or for
blockages.
Clear any blockage before restarting.
BRUSH BAR – CLEARING OBSTRUCTIONS
If your brush bar is obstructed, it may shut off. If this happens you will need to remove
the brush bar as shown.
Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in personal
injury.
Remove the brush bar by using a coin to turn the fastener marked with a padlock until
it clicks.
Beware of sharp objects when clearing obstructions.
Replace the brush bar and secure it by tightening the fastener until it clicks. Ensure it is
fixed firmly before operating.
Clearing brush bar obstructions is not covered by your guarantee.
BRUSH BAR – TROUBLESHOOTING
If the brush bar has stopped spinning, follow the instructions above on clearing
obstructions. Alternatively, contact a Dyson expert on the Dyson Helpline or visit the
website.
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose of this
product responsibly and recycle where possible.
EN
GUARANTEE TERMS AND CONDITIONS
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE.
After registering your 5 year guarantee, your Dyson appliance will be covered for parts
and labour for 5 years from the date of purchase, subject to the terms of
the guarantee.
If you have any questions about your Dyson appliance, call the Dyson Helpline with
your serial number and details of where/when you bought the appliance.
Most questions can be solved over the phone by one of our trained Dyson
Helpline staff.
Alternatively, visit www.dyson.co.uk/support for online help, general tips and useful
information about Dyson.
If your Dyson appliance needs a service, call the Dyson Helpline so we can discuss
the available options. If your Dyson appliance is under guarantee, and the repair is
covered, it will be repaired at no cost.
Your serial number can be found on your rating plate which is underneath the
clear bin.
PLEASE REGISTER AS A DYSON APPLIANCE OWNER
To help us ensure you receive prompt and efficient service, please register as a Dyson
appliance owner. There are three ways to do this:
Online at www.dyson.com/register
Telephone the Dyson Helpline.
Mail Complete the enclosed form and post it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance loss,
and enable us to contact you if necessary.
LIMITED 5 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED
GUARANTEE.
WHAT IS COVERED
The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it is found
to be defective due to faulty materials, workmanship or function within 5 years of
purchase or delivery (if any part is no longer available or out of manufacture Dyson will
replace it with a functional replacement part).
Use of the Dyson appliance in country of purchase only.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product as a result of:
Accidental damage, faults caused by negligent use or care, misuse, neglect, careless
operation or handling of the appliance which is not in accordance with the Dyson
Operating Manual.
Use of the appliance for anything other than normal domestic household purposes.
Use of parts not assembled or installed in accordance with the instructions of Dyson.
Use of parts and accessories which are not genuine Dyson components.
Faulty installation (except where installed by Dyson).
Repairs or alterations carried out by parties other than Dyson or its authorised agents.
Blockages – please refer to the Dyson Operating Manual for details of how to look for
and clear blockages.
Normal wear and tear (e.g. fuse, etc).
If you are in any doubt as to what is covered by your guarantee, please contact Dyson.
SUMMARY OF COVER
The guarantee becomes effective at the date of purchase (or the date of delivery if this
is later).
You must provide proof of (both the original and any subsequent) delivery/purchase
before any work can be carried out on your Dyson appliance. Without this proof, any
work carried out will be chargeable. Keep your receipt or delivery note.
All work will be carried out by Dyson or its authorised agents.
Any parts which are replaced will become the property of Dyson.
The repair or replacement of your Dyson appliance under guarantee will not extend the
period of guarantee.
The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
Your information will be held by Dyson Limited and its agents for promotional,
marketing and servicing purposes.
If your personal details change, if you change your mind about any of your marketing
preferences or if you have any queries about how we use your information, please
contact Dyson Limited.
For more information on how we protect your privacy, please see our privacy policy on
the Dyson website.
DYSON CONTACT DETAILSF
Website: www.dyson.com/support
UK:
Dyson Helpline: 0800 298 0298
Open 7am–10pm. 7 days a week.
Email: askdyson@dyson.co.uk
Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP England.
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