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English
Doro PhoneEasy
®
509
5
11
7
8
1
9
4
6
10
18
20
19
17
2
3
12
13
14
15
16
21
The items supplied with your phone might vary depending on the soft-
ware and accessories available in your region or offered by your service
provider. You can obtain additional accessories from your local Doro deal-
er. The supplied accessories provide the best performance with your
phone.
English
1. Earpiece
2. Charging socket
3. Headset socket
4. Left selection button
5. Call button
6. Top 10
7. Torch shortcut
8. Voicemail
9. Keypad lock
10. Silent/Input method
11. Microphone
12. Camera shortcut
13. Message shortcut
14. End call/Power on/off
15. Right selection button
16. Arrow buttons
17. Torch
18. Camera
19. Loudspeaker
20. Assistance button
21. Lanyard hold (lanyard is not
included)
English
Contents
Congratulations on your purchase ............................................................... 1
Get started..................................................................................................... 1
Insert SIM card, memory card and battery.......................................... 1
Charge the phone.................................................................................. 3
Get to know your phone................................................................................ 4
Assistive functions................................................................................. 4
Turn the phone on and off .................................................................... 4
Start-up wizard ...................................................................................... 5
Navigate the phone
....................................................................... 5
Enter text
........................................................................................ 6
Hearing aid compatible......................................................................... 7
Phone settings....................................................................................... 8
Calls..............................................................................................................10
Make a call...........................................................................................10
Call from the phonebook ....................................................................10
Receive a call.......................................................................................10
Volume control.....................................................................................10
Call options ..........................................................................................11
Speed dial
....................................................................................12
SOS calls ..............................................................................................12
Call log..................................................................................................12
Call settings .........................................................................................13
Phonebook...................................................................................................16
Add contact..........................................................................................16
Manage phonebook contacts............................................................. 17
Phonebook settings ............................................................................18
ICE (In Case of Emergency)
...........................................................19
Assistance button
..................................................................................20
Make an assistance call .....................................................................20
Activation .............................................................................................21
Number list ..........................................................................................21
Activate text messages (SMS) ............................................................22
Assistance settings .............................................................................22
Messages.....................................................................................................23
Create and send text message (SMS) ...............................................23
English
Create and send picture message (MMS).........................................23
Create and send voice message ........................................................24
Inbox, Outbox and Sent.......................................................................25
Message settings ................................................................................25
Camera.........................................................................................................30
Camera (take photos) .........................................................................30
Camera settings ..................................................................................30
Connectivity ................................................................................................. 31
Bluetooth
®
............................................................................................31
Network setup .....................................................................................32
Connect the phone to a computer .....................................................33
File manager........................................................................................34
Sound & Display ..........................................................................................34
Audio setup
.....................................................................................35
Tone setup (ringtone)..........................................................................35
Ringtone volume
.............................................................................35
Silent ....................................................................................................35
Alert type..............................................................................................36
Extra tone.............................................................................................36
Main menu...........................................................................................36
Wallpaper.............................................................................................36
Text size
........................................................................................36
Idle display...........................................................................................37
Themes
.........................................................................................37
LCD backlight.......................................................................................37
Brightness
....................................................................................37
Additional functions ....................................................................................38
FM radio...............................................................................................38
Torch.....................................................................................................39
Calculator.............................................................................................40
Games..................................................................................................40
Alarm....................................................................................................40
Organiser.............................................................................................. 41
Status...................................................................................................42
Display status symbols .......................................................................42
Display main symbols .........................................................................43
Reset settings......................................................................................44
Remote configuration..........................................................................44
English
Troubleshooting........................................................................................... 47
Safety instructions.......................................................................................49
Network services and costs................................................................50
Operating environment .......................................................................50
Medical units .......................................................................................50
Areas with explosion risk ....................................................................50
Li-ion battery........................................................................................ 51
Protect your hearing............................................................................ 51
Emergency calls................................................................................... 51
Vehicles................................................................................................52
Care and maintenance ...............................................................................52
Warranty.......................................................................................................52
Copyright and other notices........................................................................53
Content copyright ................................................................................54
Specifications ..............................................................................................54
Hearing aid ..........................................................................................54
Specific Absorption Rate (SAR) ..........................................................54
Declaration of Conformity...................................................................54
English
Congratulations on your purchase
Doro PhoneEasy
®
509 is a good-looking phone bringing you widely
spaced, convex keys, predictive text, direct memories and an SMS button
for easy dialling and texting. A crisp colour display and enhanced sound
simplify usage even more. Other practical features include a torch, re-
minders, wake-up alarm, vibrating ringer and one-touch assistance dial-
ling with SMS alerts. For more information about accessories or other
Doro products please visit www.doro.com.
Get started
Insert SIM card, memory card and battery
(1) Remove the battery cover
1
IMPORTANT!
Be careful not to damage your fingernails when you remove the battery
cover. Do not bend or twist the battery cover excessively as it may be
damaged.
(2) Insert the SIM card (required)
Remove the battery if it is already in-
stalled. Locate the SIM card holder
shaped like a SIM card, and gently
slide the card in the holder. See the
label right next to the holder for
guidance on how to insert the card.
S
I
M
SIM
3
3
2
86
1
0
0
47
8
6
8
1
2
2
2
3
5
8
2
1
English
(3) Insert the SD card (optional)
Locate the SD card holder (shaped
like a SD card) next to the battery,
and gently slide the card in the hold-
er. The device works with or without
a SD card installed.
GB
3
Note! You can easily insert the SD card whether the device is on or off.
Note! Since the SIM card holder is located beneath the battery you need
to turn off the phone to insert or remove the SIM card.
Tip: Take care not to scratch or bend the contacts on the memory or SIM
card when inserting them into the card holders.
(4) Replace the battery cover
Insert the battery by sliding it into
the battery compartment with the
contacts facing downwards to the
left. Replace the battery cover.
4
IMPORTANT!
This device accepts mini SIM or 2FF SIM card. Use of incompatible SIM
cards may damage the card or the device, and may corrupt data stored
on the card.
IMPORTANT!
Use only compatible memory cards with this device. Compatible card
type: microSD, microSDHC.
Incompatible cards may damage the card itself, the device and corrupt
any data stored on the card. Depending on the market some phones
may have a pre-installed memory card.
2
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Charge the phone
CAUTION
Only use batteries, chargers and accessories that have been approved
for use with this particular model. Connecting other accessories may
be dangerous and may invalidate the phone's type approval and
guarantee.
A
B
When the battery is running low, is displayed and a warning signal is
heard.
1. Connect the mains adapter to a wall socket and to the charging
socket y (A) or place the device in the cradle (B). Alternatively
connect the cable to the charging socket y on the phone and to
a USB port on a computer.
The battery charge indicator is animated while charging. It takes ap-
proximately 3 hours to fully charge the battery. When the charger is
connected to the phone,
is displayed briefly, and when it is
disconnected.
3
English
2. When charging is completed, is displayed on the screen.
If the phone is turned off when the charger is connected to the
phone only the battery charge indicator will be shown on the display.
Note! To save power the LCD backlight goes off after a while. Press any
button to illuminate the display. Full battery capacity will not be reached
until the battery has been charged 3–4 times. Batteries degrade over
time, which means that call time and standby time will normally
decrease with regular use.
Save energy
When you have fully charged the battery and disconnected the charger
from the device, unplug the charger from the wall socket.
Get to know your phone
Assistive functions
Use the symbols below to guide you through supporting sections in the
manual.
Seeing
Handling
Hearing
Safety
Turn the phone on and off
1. Press and hold on the phone to turn it on or off. Confirm with
Yes to power off.
2. If the SIM card is valid but protected with a PIN code (Personal Iden-
tification Number), PIN is displayed. Enter the PIN code and press
OK (
upper left corner of keypad). Delete with Clear ( upper
right corner of keypad).
Note! If PIN and PUK codes were not provided with your SIM card, please
contact your service provider.
Tip: It is recommended to remove the protective plastic film from the
display to enhance the visibility.
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English
Attempts: # shows the number of PIN attempts left. When no more at-
tempts remain, PIN blocked is displayed. The SIM card must then be un-
locked with the PUK code (Personal Unblocking Key).
1. Enter the PUK code and confirm with OK.
2. Enter a new PIN code and confirm with OK.
3. Re-enter new PIN code and confirm with OK.
Start-up wizard
When starting the phone for the first time, you can use the Start-up wiz-
ard to set some basic settings.
Press Yes to change or No if you do not want to change.
The default language is determined by the SIM card. See Phone settings,
p.8 on how to change language, time and date.
Tip: You can run the start-up wizard later if you want. From standby
mode, press Menu
Settings General Start-up wizard.
Navigate the phone
Standby (idle mode)
When the phone is ready to use, and you have not keyed in any charac-
ters, the phone is in standby.
Press
to return to standby mode.
Press left selection button
to access the phone Menu or right
selection button
Name to access your saved contacts in the
phonebook.
Tip: You can always press
to return to standby.
Scroll
Use the arrow buttons / to scroll in menus.
Step-by-step instructions
The arrow ( ) indicates next action in step-by-step instructions. To con-
firm an action, press OK. To select an item, scroll or highlight the item us-
ing
/ and then press OK.
Example:
Press Menu
Phonebook -New contact- Add.
5
English
To perform the example on your Doro PhoneEasy
®
509 you should do the
following:
1. Press Menu, scroll to Phonebook and press OK.
2. Select -New contact- and press Add.
Enter text
Enter text manually
Select character
Press a numerical key repeatedly until the desired character is
shown. Wait a few seconds before entering the next character.
Special characters/smileys
1. Press
*
for a list of special characters.
2. Select the desired character with
/ and press OK to confirm.
Move the cursor within text
Use
/ to move the cursor within the text.
Upper case, lower case and numerals
Press
#
to choose between upper case, lower case and numerals.
See Input mode, p.7.
Change writing language
1. Press and hold
#
for a list of available languages.
2. Select language with
/ and press OK to confirm.
Enter text with predictive text
In some languages you can use the Smart ABC (eZiType
) input method
which uses a dictionary to suggest words.
Press each key once, even if the displayed character is not the one
you want. The dictionary will suggest words based on the keys you
have pressed.
Example
1. Press
3
,
7
,
3
,
3
to write the word “Fred”. Complete the word be-
fore looking at the suggestions.
2. Use
/ to view the suggested words.
3. Press Select and continue with the next word.
6
English
Alternatively, press
0
to continue with the next word.
4. If none of the suggested words are correct, use manual input mode.
Note! See Predictive text, p.25 for more information.
Input mode
Press
#
to change input mode. The icon on the top left of the dis-
play indicates the input mode.
Abc
Sentence case with predictive text
ABC
UPPER CASE with predictive text
abc
lower case with predictive text
Abc
Sentence case
ABC UPPER CASE
abc lower case
123
Numerals
Hearing aid compatible
This telephone is hearing aid compatible. Hearing-aid compatibility is not
a guarantee that a specific hearing aid will work with a specific telephone.
Mobile telephones contain radio transmitters that may interfere with
hearing aid performance. This phone has been tested for use with hear-
ing aids, for some of the wireless technologies that it uses, but there may
be some newer wireless technologies that have not been tested yet for
use with hearing aids. To ensure that a specific hearing aid works well
with this telephone, test them together before making a purchase.
The standard for hearing aid compatibility contains two types of ratings:
M: To use your hearing aid in this mode, make sure that your hearing
aid is set to "M-mode" or acoustic coupling mode, and position the
telephones receiver near the hearing aid’s built-in microphone. For
the best results, try using the telephone in different positions rela-
tive to your hearing aid—for example, placing the receiver slightly
above the ear may result in better performance for hearing aids with
microphones positioned behind the ear.
T: To use your hearing aid in this mode, make sure that your hearing
aid is set to "T-mode" or telecoil coupling mode (not all hearing aids
have this mode). For the best results, try using the telephone in dif-
ferent positions relative to your hearing aid—for example, placing the
7
English
receiver slightly below or in front of the ear may result in better
performance.
See also Audio setup
, p.35 on how you can adjust the telephones
audio settings.
Phone settings
Time & date
Set the time and date
1. Press Menu
Settings General Time & date:
Set time to enter the time (HH:MM).
Set date to enter the date (DD/MM/YYYY).
2. Press OK to confirm.
Tip: You can also set the phone to automatically update the time and
date according to the current time zone. In Time & date select Auto time
On. Automatic update of date and time does not change the time you
have set for the alarm clock or the calendar. They are in local time.
Updating may cause some alarms you have set to expire depending on
network support and subscription.
Set the time and date format
1. Press Menu
Settings General Time & date Set
format:
Time format
12 hours or 24 hours.
Date format and select the desired date format.
2. Press OK to confirm.
Language
The default language for the phone menus, messages, etc. is determined
by the SIM card. You can change this to any other language supported by
the phone.
1. Press Menu
Settings General Language.
2. Use
/ to select a language.
3. Press OK to confirm.
Block function
1. Press Menu Settings General Block function.
8
English
2. Select each function you want to disable and press Off.
3. Press Done to confirm.
PIN code options
1. Press Menu Settings Security SIM lock:
On to activate the PIN code. You need to enter the PIN code
every time the phone is started.
Off to deactivate the PIN code.
IMPORTANT!
If enabling Off-mode and the SIM card is lost or stolen, it is
unprotected.
Automatic to start the phone without the PIN code. The phone
remembers it automatically, but if the SIM card is moved to an-
other phone (lost or stolen) the PIN code needs to be entered
when the phone is started.
2. Press OK to confirm.
Change PIN code
1. Press Menu
Settings Security Passwords PIN.
2. Enter current PIN code and press OK.
3. Enter new PIN and press OK. Repeat to confirm.
Keypad lock
You can lock the keypad to prevent the keys being accidentally pressed,
for example, when your phone is in your handbag.
Incoming calls can be answered by pressing
even if the keypad is
locked. During the call, the keypad is unlocked. When the call is ended or
rejected, the keypad is locked again.
Press and hold
*
to lock/unlock the keypad.
Note! The main local emergency number can be dialled without
unlocking the keypad.
Activate
1. Press Menu
Settings Security Keypad lock:
Auto keylock to select the time delay for automatic keypad
locking.
9
English
Unlock mode to select Single key to unlock the keypad with
*
or Dual key to lock/unlock with right selection button (Name/
Unlock) and
*
.
2. Press OK to confirm.
Calls
Make a call
1. Enter the phone number including the area code. Delete with Clear.
2. Press
to make a call. Press Abort to cancel the call.
3. Press
to end the call.
Tip: For international calls, always use + before the country code for best
operation. Press
*
twice for the international prefix +.
Call from the phonebook
1. Press Name to open the phonebook.
2. Use
/ to scroll through the phonebook, or quick search by
pressing the key corresponding to the first letter of the entry, see En-
ter text
, p.6.
3. Press Options
Call to dial the selected entry. If needed, select
the number.
Alternatively, press
to dial.
4. Press Abort or
to cancel the call.
Receive a call
1. Press to answer, or press Silent to switch off the ringsignal
and then Reject to reject the call (busy signal).
Alternatively, press
to reject the call directly.
2. Press
to end the call.
Volume control
Use / to adjust the sound volume during a call. The volume level is
indicated on the display. If you use a hearing aid or have hearing difficul-
ties when using the telephone in a noisy environment, you can customise
the phone's audio settings, see Audio setup
, p.35.
10
English
Silent
Silent is a fixed profile with Keypad tone, Message tone and Ringtone dis-
abled, while Vibration, Tasks, Daily reminder and Alarm are unchanged.
Press and hold shortcut button
#
to activate/deactivate silent
mode.
Headset
When a headset is connected, the internal microphone in the phone is
automatically disconnected. If available, use the answer key on the head-
set to answer and end calls.
CAUTION
Using a headset at high volume may damage your hearing. Adjust the
volume level carefully when using a headset.
Call options
During a call the selection buttons
1
( ) give access to additional
functions.
Options (left selection button)
Hold/Retrieve to hold/retrieve the current call.
End single call to end the current call (same as
).
New call to call another number (Conference).
Phonebook to search the phonebook.
Messages to write or read text messages.
Mute to disable the microphone.
SPK on (right selection button)
The loudspeaker allows you to speak without holding the phone closely
to the ear.
1. Press SPK on to activate. Speak clearly into the phone microphone
at a maximum distance of 1 m. Use
/ to adjust the loud-
speaker volume.
2. Press SPK off to return to normal mode.
11
1. Selection buttons have multiple functions. The current function is shown
above the selection button on the display.
English
Note! Loud background noises (music, etc.) may interfere with the sound
quality.
Speed dial
Use
0
and
2
9
to speed dial an entry from standby.
Press and hold the corresponding key.
Add speed dial numbers
1. Press Menu
Settings Phonebook Speed dial.
2. Select
0
Add and select an entry from the phonebook.
3. Press OK to confirm.
4. Repeat to add speed dial entries for buttons
2
9
.
Tip: To edit or delete an existing entry, select it and press Options
Edit or Delete.
SOS calls
As long as the phone is switched on, it is always possible to place an SOS
call by entering the main local emergency number for your present loca-
tion followed by
.
Some networks accept calls to emergency numbers without a valid SIM
card. Contact your service provider for more information.
Call log
Received, missed and made calls are saved in a combined call log.
20 calls of each type can be stored in the log. For multiple calls related to
the same number, only the most recent call is saved.
1. Press
.
Alternatively, press Menu
Call log.
2. Use
/ to select:
Received call
Dialled call
Missed call
3. Press to call, or Options:
Call to call the contact.
View to show details for the selected call.
12
English
Send SMS to send a text message.
Send MMS to send a picture message.
Delete to delete the call.
Delete all to delete all calls in the call log.
Save to save the number in the phonebook
Create new cre-
ate new contact, or Update update existing contact.
Call settings
Call time
During a call, the duration of the call is shown. You can check the dura-
tion of your calls.
1. Press Menu
Settings Calls Call time:
Last call to show the elapsed time of the most recent call.
Outgoing calls to show the elapsed time of all made calls.
Received calls to show the elapsed time of all received calls.
Reset all
Yes to reset all.
2. Press OK to confirm.
Voice mail
If your subscription includes an answering service, callers can leave a
voice mail message when you cannot answer a call. Voice mail is a net-
work service and you may need to subscribe to it first. For more informa-
tion and for the voice mail number, contact your service provider.
1. Press Menu
Settings Phonebook Voice mail.
2. Select Empty
Add:
Phonebook to add a contact from the phonebook. Press OK to
confirm.
Manual and enter name and number. When done, press Save.
To edit or delete an existing entry, select it and press Options
Edit/
Delete.
Call voice mail
Press and hold shortcut button
1
.
13
English
Tip: If activated reminder in the messages settings, a reminder signal will
be heard after 10 minutes if not listening to new voice mail messages,
see Reminder
, p.29.
Top 10
Set an entry as one of the first 10 contacts listed in the phonebook.
1. Press the shortcut button
,
or press Menu
Settings Phonebook Top 10.
2. Select one of the empty entries and press Add.
3. Use
/ to scroll through the phonebook, or quick search by
pressing the key corresponding to the first letter of the entry.
4. Press OK to save the selected entry, or press Back to discard
changes.
To edit or delete an existing entry, select Options
Edit or Delete.
Tip: You can also add an
entry from the phonebook. Select the
contact and press Options
Top 10.
Call waiting
You can handle more than one call at a time, put the current call on hold
and answer the incoming call. When activated, an alert tone is heard if
there is an incoming call while talking.
During a call, press Options
Answer.
Activate call waiting
1. Press Menu
Settings Calls Call setup.
2. Select Call waiting
Activate.
3. Press OK to confirm.
Tip: Repeat and select Deactivate to disable call waiting, or Query status
to display if call waiting is active or not.
Answer mode
1. Press Menu Settings Calls Answer mode.
2. Select Any key
On to be able to answer incoming calls by press-
ing any button (exemption
).
14
English
3. Press OK to confirm.
Call divert
You can divert calls to an answering service or to another phone number.
Set up which calls should be diverted. Select a condition and press OK,
then select Activate, Deactivate or Query status for each.
1. Press Menu
Settings Calls Call setup Call divert:
Voice calls to divert all voice calls.
Unreachable to divert incoming calls if the phone is turned off
or out of range.
No reply to divert incoming calls if unanswered.
If busy to divert incoming calls if the line is busy.
Cancel diverts to cancel all call divert settings.
2. Press OK to confirm.
Caller ID
Display or hide your phone number on the recipient's phone when you
call.
1. Press Menu
Settings Calls Call setup Caller ID:
Set by network to use default setting by the network.
Hide ID to never show your number.
Send ID to always show your number.
2. Press OK to confirm.
Call barring
Your phone can be restricted to disallow certain types of calls.
Note! A password is needed to apply call barring. Contact your service
provider to get the password.
1. Press Menu
Settings Calls Call setup Call barring.
2. Select Outgoing calls:
All calls to answer incoming calls but not calling.
Internat.calls to block calls to international numbers.
Int. except home to block international calls except to the coun-
try associated with the SIM card.
3. Press OK to confirm.
15
English
4. Select Incoming calls:
All calls to call but not to receive incoming calls.
When roaming to block incoming calls while roaming (operating
in other networks).
5. Press OK to confirm.
6. Select Cancel all to cancel all call barring (password needed). Press
OK to confirm.
Fixed dial (FDN)
You can limit calls to certain numbers saved on the SIM card. The list of
allowed numbers is protected by your PIN2-code.
Note! A password is needed to apply fixed dial. Contact your service
provider to get the password.
1. Press Menu
Settings Security Fixed dial:
Mode
On to enable or Off to disable.
Fixed numbers
Add and enter the first allowed number.
Alternatively, select an entry and press Options
Add, Edit or
Delete.
2. If needed, enter PIN2 and press OK to confirm.
Note! You can save parts of phone numbers. For example, if you save
01234, allows calls to all numbers starting with 01234. It is possible to
place an SOS call by entering the main local emergency number followed
by
even when fixed dial is activated. When fixed dial is activated
you are not allowed to view or manage any phone numbers saved on the
SIM card. You are not able to send any text messages either.
Phonebook
The phonebook can store 300 entries with 3 phone numbers in each
entry.
Add contact
1. Press Menu Phonebook -New contact- Add.
2. Enter a
Name for the contact, see Enter text , p.6. Delete
with Clear.
16
English
3. Use / to select Mobile, Home or Office and enter
the phone number(s) including the area code.
4. Select
Picture Edit to associate picture to the contact, see
Phonebook picture, p.18.
Take picture to use the camera to take a picture.
My pictures to select an existing picture.
5. Press Save.
Tip: For international calls, always use + before the country code for best
operation. Press
*
twice for the international prefix +.
Manage phonebook contacts
1. Press Menu Phonebook.
2. Select a contact, then press Options:
View to show details for the selected contact.
Phone = stor-
age set to Phone and
SIM = storage set to SIM, see Phone-
book storage, p.18.
Edit to edit the contact. Use
/ to scroll. Delete with Clear.
When done, press Save.
Add to add contact.
Call to call the contact.
Top 10 to set the entry as one of the first 10 contacts listed in
the phonebook. See Top 10, p.14.
Send SMS to send text message. See Create and send text
message (SMS), p.23.
Send MMS to send picture message. See Create and send pic-
ture message (MMS), p.23.
Delete to delete the selected contact or Delete all to delete all
contacts. Press Yes to confirm or No to abort.
Copy all
From SIM to copy all phonebook contacts from the
SIM card to the phone memory, or From phone to copy all con-
tacts from the phone memory to the SIM card. Press Yes to con-
firm or No to abort.
Send vCard and select:
17
English
Send by SMS to send the selected phonebook contact as a
vCard via text message. See Create and send text message
(SMS), p.23.
Send by MMS to send the selected phonebook contact as
a vCard via picture message. See Create and send picture
message (MMS), p.23.
Send by Bluetooth to send the selected phonebook con-
tact as a vCard via Bluetooth
®
. See Bluetooth
®
, p.31.
3. Press OK to confirm.
Phonebook settings
Phonebook storage
1. Press Menu Settings Phonebook Storage:
SIM to save 1 phone number per contact. Number and length
of the phone numbers/contacts that can be stored will vary de-
pending on SIM card/service provider preferences.
Phone to save 300 contacts with 3 phone numbers each Mo-
bile, Home and Office.
2. Press OK to confirm.
Phonebook picture
You can change the phonebook view mode.
1. Press Menu
Settings Phonebook Phonebook picture:
On to see the contacts associate picture.
Off to display only the names of contacts.
2. Press OK to confirm.
Owner number
The phone number assigned to your SIM card is saved as Owner number
if this is allowed by the card. You can also select to add additional
numbers.
Add numbers
1. Press Menu
Phonebook Owner number Empty Add.
2. Enter name and number, see Enter text
, p.6.
3. When done, press Save.
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English
ICE (In Case of Emergency)
First responders can access additional information such as medical infor-
mation from the victim's phone
in case of emergency. In the event
of a trauma, it is critical to have this information as early as possible to in-
crease the chances of survival. All fields are optional, but the more infor-
mation provided the better.
1. Press Menu
Phonebook ICE.
2. Use
/ to scroll the list of entries.
3. Press Edit to add or edit information in each entry, see Enter text
, p.6. Delete with Clear.
ID
Name: enter your name.
Birth: enter your date of birth.
Height: enter your height.
Weight: enter your weight.
Address enter your home address.
Language: enter your preferred language.
Insurance: enter your insurance provider and policy number.
Contact 1:, Contact 2: and Doctor:
Press Options to Add or Delete a contact from the phonebook,
or Save to accept the current entry.
If possible, add your relationship to your ICE contacts in the
phonebook, such as “ICE Wife Mary Smith”.
Important info
Condition: enter any medical conditions or medical devices (e.g.
diabetic, pacemaker).
Allergies: enter any known allergies (e.g. penicillin, bee stings).
Blood type: enter your blood type.
Vaccination: enter any relevant vaccination.
Medication: enter any medication that you are treated with.
Other info: enter other information (e.g. organ donor, living will,
consent to treat).
4. When done, press Save.
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Assistance button
CAUTION
When an assistance call is activated the phone is pre-set to handsfree/
speakerphone mode. Do not hold the device near your ear when the
handsfree mode is in use, because the volume may be extremely loud.
The assistance button allows easy access to contact your predefined help
numbers (Number list) should you need help. Make sure that the assis-
tance function is activated before use, enter recipients in the numbers
list and edit the text message.
Make an assistance call
1. When help is needed, press and hold the assistance button for 3
seconds, or press it twice within 1 second.
The assistance call begins after a delay of 5 seconds. In this time
you can prevent a possible false alarm by pressing
.
2. An assistance text message (SMS) is sent to all recipients.
3. The first recipient in the list is called. If the call is not answered with-
in 25 seconds, the next number is called. Calling is repeated 3 times
or until the call is answered, or until
is pressed.
Note! Some private security companies can accept automatic calls from
their clients. Always contact the security company before using their
phone number. Programming '999' into the assistance button is blocked.
Tip: The assistance function may be configured so that the recipient of
the call must press
0
(zero) to confirm, in order to stop the alarm
sequence. See Confirm with "0", p.22.
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IMPORTANT!
Information to the recipient of an assistance call, when Confirm with
"0" is activated.
After receiving the assistance message, each number in the
Number list is called sequentially.
To confirm the assistance call, the recipient needs to press
0
.
If the recipient doesn’t press
0
within 60 seconds (after
answering) the call will be disconnected and the next number
in the sequence will be called.
If the recipient presses
0
within 60 seconds, the call is
confirmed and no further call attempts will be made
(assistance sequence interrupted).
Activation
Select how to activate the assistance function using the assistance
button.
1. Press Menu
Settings Assistance Activation:
On Normal to press and hold the button for approximately 3
seconds, or press it twice within 1 second.
On (3) to press the button 3 times within 1 second.
Off to disable the assistance button.
2. Press OK to confirm.
Number list
Add numbers to the list that is called when the assistance button is
pressed.
IMPORTANT!
Always inform recipients in the Number list that they are listed as your
assistance contacts.
1. Press Menu
Settings Assistance Number list.
2. Select Empty
Add Phonebook to add a contact from the
phonebook.
Alternatively, press Manual to add names or numbers manually. See
Add contact, p.16.
3. Press OK to confirm.
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4. Repeat until you have 5 contacts (maximum).
Tip: To edit or delete an existing entry, select it and press Options
Edit or Delete.
Activate text messages (SMS)
A text message can be sent to the contacts in the numbers list when the
assistance button is pressed.
Activation
1. Press Menu
Settings Assistance SMS Activation:
On to send a text message before calling.
Off to call without sending a text message first.
2. Press OK to confirm.
Create assistance message
1. Press Menu
Settings Assistance SMS Message.
2. Select Edit and write the message, see Enter text , p.6.
3. Press OK to confirm.
Note! You must write a message if you activate the SMS function.
Assistance settings
Confirm with "0"
You can activate the Confirm with "0" function. This is especially recom-
mended if there is a risk that the assistance call is answered by a voice
mail or answering service. If the recipient doesn’t press
0
within 60 sec-
onds the call will be disconnected and the next number in the sequence
will be called. If the recipient presses
0
within 60 seconds, the call is
confirmed and no further call attempts will be made (assistance se-
quence interrupted).
1. Press Menu
Settings Assistance Confirm with "0".
2. Select On to enable, or Off to disable.
3. Press OK to confirm.
Signal type
Select the notification signal type for the assistance sequence.
1. Press Menu
Settings Assistance Signal type:
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High to use loud signals (default).
Low to use one low signal.
Silent no sound indication, like a normal call.
2. Press OK to confirm.
Messages
Create and send text message (SMS)
Note! Before you can send any text messages, you need to save your
message centre number. The number to your service centre is supplied
by your service provider and is usually set on the SIM card. If not, you can
enter the number yourself. See SMS centre, p.26.
1. Press shortcut button
,
or press Menu
Messages Create new SMS.
2. Write your message, see Enter text
, p.6, then press To.
3. Select a recipient from Phonebook.
Alternatively, select Enter number to add recipient manually and
press Done.
4. Press Add to add more recipients.
Tip: You can modify the recipients by selecting one, press Options
Edit/Delete/Delete all.
5. When done, press Send.
Note! If you choose to add multiple recipients, you will be charged for
each recipient (maximum 10). For international calls, always use +
before the country code for best operation. Press
*
twice for the
international prefix +.
Create and send picture message (MMS)
A picture message can contain text and media objects such as pictures,
sound recordings and video. Both you and the recipient must have sub-
scriptions that support picture message. The settings for picture mes-
sage are supplied by your service provider and can be sent to you
automatically via text message. If not, see MMS settings, p.27 on how to
set your MMS profile.
1. Press shortcut button
,
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or press Menu Messages Create new MMS.
2. Write your message, see Enter text
, p.6.
3. Press Options
Add picture:
My pictures to select a file.
Take picture to use the camera to take a picture.
Note! If you add more than one picture, the following pictures
are increasingly compressed by the phone (scaled down). This
to allow you to send more pictures in one message. To keep
best picture quality, send only one picture per message.
You can also Add sound, Add video and, Preview MMS using the Op-
tions menu.
4. Press Options
Add subject and enter your subject, then press
Done.
5. Press Options
To and select recipient from Phonebook.
Alternatively, select Enter number to add recipient manually and
press Done.
6. Press Add to add more recipients.
7. Press Send to send.
Create and send voice message
A voice message uses the same technology as a picture message. Both
you and the recipient must have subscriptions that support picture mes-
sage. The settings for picture message are supplied by your service pro-
vider and can be sent to you automatically via text message. If not, see
MMS settings, p.27 on how to set your MMS profile.
1. Press the shortcut button
,
or press Menu
Messages.
2. Select Create new
Voice message.
3. Recording starts immediately. Press Stop when done and press Yes
to save.
4. Select recipient from Phonebook.
Alternatively, select Enter number to add recipient manually and
press Done.
5. Press Add to add more recipients
6. Press Send to send.
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Inbox, Outbox and Sent
1. Press the shortcut button ,
or press Menu
Messages.
2. Select Inbox, Outbox or Sent.
3. Select a message and press Read. Use
/ to scroll up or down.
4. Press Options:
View (MMS only) to view the message.
Call to call the contact.
Resend to send again to the same recipient.
Reply to write your reply, then press Send. The message is sent
immediately.
Delete to delete. Press Yes to delete or No to return.
Download or Cancel download. If the message is not down-
loaded yet, press Download.
Edit to edit the message, then press Send.
Forward to forward the message. Edit the message (if desired),
then press Send.
Use number to display all phone numbers contained in the
message as well as the sender's number.
Options
Call to call the selected number.
Options
Save to save the number in the phonebook.
Options
Send SMS to write a new text message.
Options
Send MMS to write a new picture message.
Save objects (MMS only) to save text and media objects such
as pictures, sound recordings and video.
Details (MMS only) to view details of the message.
Delete all to delete all. Press Yes to delete or No to return.
5. Press OK to confirm.
Message settings
Predictive text
1. Press Menu Settings Messages Predictive text.
2. Select On to enable, or Off (default) to disable.
3. Press OK to confirm.
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Writing language
1. Press Menu Settings Messages Writing language.
2. Select language with
/ .
3. Press OK to confirm.
Tip: During text input, press and hold
#
for a list of available languages.
Write speed
You can change the speed at which keypad characters repeat before the
cursor moves on to the next character.
1. Press Menu
Settings Messages.
2. Select Write speed
Slow, Normal or Fast.
3. Press OK to confirm.
SMS settings
Press Menu Settings Messages SMS settings.
Memory status
1. From SMS settings, select Memory status to display the memory
space used on the SIM card and in the phone memory. Phone mem-
ory can store up to 200 messages.
2. Press Back to return.
Storage
1. From SMS settings, select Storage:
SIM (default) to store messages on the SIM card.
Phone to store messages in the phone memory.
2. Press OK to confirm.
SMS centre
1. From SMS settings, select SMS centre
Edit.
2. Enter the service centre number. Press Clear to delete.
3. Press OK to confirm.
Cell broadcast
You can receive messages on various topics from your service provider,
such as weather or traffic conditions in a particular region. For available
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channels and relevant channel settings, contact your service provider.
Cell broadcast messages cannot be received when the device is roaming.
1. From SMS settings, select Cell broadcast:
Function on/off to turn information On or Off.
Read messages to read the message.
Languages to select language On or Off.
Channel settings to select from which channels to receive or
subscribe messages. Use the options Subscribe, Cancel sub-
scription, Add, Edit and Delete to define your channels.
2. Press OK to confirm.
Input method
With Input method you can select to write your text messages with spe-
cial, distinguishing language specific characters (Unicode) or to write
withe more simple characters. Automatic allows special characters. Spe-
cial characters takes up more space and the size of each message is re-
duced to 70 characters. GSM alphabet converts any special character to
plain alphabet characters, e.g. Î becomes I. Each message can contain
160 characters.
1. From SMS settings, select Input method:
Automatic (default) to allow special characters.
GSM alphabet to convert any special character to plain alpha-
bet characters.
Information function description.
2. Press OK to confirm.
MMS settings
Press Menu Settings Messages MMS settings.
Memory status
1. From MMS settings, select Memory status to display the memory
space used on the memory card (if inserted) and in the phone
memory.
2. Press Back to return.
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Storage
Picture messages are saved by default in the phone memory. When the
memory becomes full you will need to either delete a picture message
(see Inbox, Outbox and Sent, p.25) or select to save your picture mes-
sages to the memory card. When the memory is full you will see a notifi-
cation when you try to send or receive a picture message.
Note! Make sure to insert a compatible memory card before saving to it
(see Insert SIM card, memory card and battery, p.1). The storage menu
only appears if you have inserted a card.
1. From MMS settings select Storage:
Phone to store in the phone memory.
Memory card to store picture messages to the memory card.
2. Press OK to confirm.
MMS profile
These settings are needed to use the picture messages function. The set-
tings for picture messages is supplied by your service provider and can
be sent to you automatically.
1. From MMS settings, select MMS profile.
2. Select your service provider and press Options
Activate.
Add new MMS profile
Follow the steps below if your service provider is not in the list. Contact
your service provider for correct settings.
1. From MMS profile, select Add:
Account name to add account name.
APN to add APN (Access Point Name).
User name to add user name.
Password to add password.
Homepage to add homepage.
Connection type use the side buttons +/- to select connection
enter HTTP or WAP.
Proxy address to add proxy address.
Proxy port to add proxy port.
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Proxy user name to add proxy user name.
Proxy password to add proxy password.
2. Press OK to confirm.
3. Press Yes to save or No to exit without saving.
4. Select your new profile and press Options
Activate.
5. Press OK to confirm. Press
during setup to exit without saving.
To edit or delete an existing entry, select it and press Options
Edit or
Delete.
Note! Some service providers require you to send a picture message
before you will be able to receive one. Send a picture message with text
only to activate the service. Some service providers require that you
contact them before enabling picture message for your account. Contact
your service provider’s Customer Service.
Reminder
The reminder alerts you once if you haven't checked your messages or
listened to your voice mail within 10 minutes from receipt. When notified,
press
to end the notification and no more reminder is heard.
1. Press Menu
Settings Messages Reminder.
2. Select On to enable, or Off to disable.
3. Press OK to confirm.
Vibration
The text message vibration alert is several short vibrations.
1. Press Menu
Settings Messages Vibration.
2. Select Messages:
Short (4 seconds)
Long (12 seconds)
3. Press OK to confirm.
Note! If Alert type is set to Ring only the phone will not vibrate.
Delivery report
You can select if you want the phone to notify you when your text mes-
sage has reached the recipient.
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Note! Contact your service provider for detailed subscription costs before
activating.
1. Press Menu
Settings Messages Delivery report:
2. Select On to enable, or Off to disable.
3. Press OK to confirm.
Delete
1. Press Menu Settings Messages.
2. Select Inbox, Outbox, Sent or Delete all
Yes to delete all
messages.
Camera
Camera (take photos)
To get sharp photos, wipe the lens clean with a dry cloth.
1. Press shortcut button
.
Alternatively press Menu
Camera.
2. Press
to take the photo.
3. Press Options:
Send
Send by MMS, see Create and send picture message
(MMS), p.23.
Send
Send by Bluetooth, see Bluetooth
®
, p.31.
Delete to delete. Press Yes to confirm or No to return.
Use
Wallpaper to save as display background.
Use
Phonebook picture to save as phonebook contact.
4. Press Back to take a new photo.
If you do not make any selection the picture is saved.
Adjustments
1. Press left selection button to change between EV and Zoom.
2. Use
/ to zoom in and out and to adjust EV/Light sensitivity.
Note! Zoom may reduce picture quality.
Camera settings
1. Press Menu Settings Camera:
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EV information: EV/Light sensitivity can be adjusted by pushing
volume keys up & down when in camera mode.
Zoom information: Select Zoom: Zoom in/out can be adjusted
by using up & down in camera mode.
Storage to save pictures on Phone or Memory card.
Note! This option is only available when a compatible external
memory is inserted in the device.
Image size to set as Small (lowest quality), 1 MP or 2 MP (high-
est quality).
Shutter sound
Off, Low or High.
2. Press OK to confirm.
Note! With higher quality, less pictures can be stored in the internal
memory.
If you insert a compatible external memory (micro SD) card into your Doro
PhoneEasy
®
509, you can change the default storage location, see Stor-
age, p.28. This allows you to save more files on your device, like pictures
and videos.
Connectivity
Bluetooth
®
You can connect wirelessly to other Bluetooth
®
compatible devices such
as headsets or other phones.
IMPORTANT!
When you are not using Bluetooth
®
connectivity, turn off Activation or
Visibility. Do not pair with an unknown device.
Activate Bluetooth
®
1. Press Menu Settings Bluetooth Activation On.
2. Press OK to confirm.
Bluetooth
®
settings
Visibility
1. Press Menu
Settings Bluetooth Visibility On.
2. Press OK to confirm.
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Note! To prevent other devices from finding your device, select Off. Even
if you select Off, paired devices can still detect your device.
Device name
1. Press Menu
Settings Bluetooth Device name.
2. Enter the name your Doro PhoneEasy
®
509 should appear with for
other Bluetooth
®
devices.
3. Press Done to confirm.
Search device
1. Press Menu
Settings Bluetooth Search device.
2. Select a device from the list and press Bond to connect.
If Bluetooth
®
is not enabled, press Yes to activate.
3. When connecting to another Bluetooth
®
device you need a shared
password. Enter the password and press OK.
My device
Add new devices or view saved.
1. Press Menu
Settings Bluetooth My device.
2. Select device from the list and press Options:
Rename to change the name of the device.
Delete to delete the device from the list.
Delete all to delete all devices from the list.
3. Press OK to confirm.
Audio path
1. Press Menu
Settings Bluetooth Audio path:
Phone to answer incoming calls with the phone.
Forward BT to forward incoming calls to the Bluetooth
®
device.
2. Press OK to confirm.
Network setup
Your phone automatically selects your (service providers) home network
if this is within range. Contact your service provider for more information.
1. Press Menu
Settings General Network setup.
2. Select one of the following options and press OK to confirm:
New search to perform new search if connection is lost.
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Select network to view available network, a list of available net-
work operators is displayed (after a short delay). Select desired
operator.
Network mode to select another network. Select Automatic to
select network automatically or Manual to select network
manually.
Services
This menu may contain pre-programmed services from your network pro-
vider depending on network support and subscription.
Press Menu
Settings General Services.
Connect the phone to a computer
Connect the phone to a computer and start transferring pictures, music
and other file types. All you have to do is connect a USB cable between
the phone and computer. From your computer's file explorer, you can
drag and drop content between your phone and the computer.
Note! You might not be able to transfer some copyright protected
material.
Drag and drop content between phone and a computer
1. Connect your phone to a computer using a USB cable.
2. Wait until the phone or memory card appears as external disks in
the file explorer.
3. Drag and drop selected files between the phone and the computer.
Note! You can transfer files using a USB cable on most devices and
operating systems supporting a USB Mass Storage interface.
Disconnect the USB cable safely
1. Make sure to enable the hardware to be safely removed.
2. Disconnect the USB cable.
Note! Computer instructions may vary depending on your operating
system. See the documentation of your computer's operating system for
more information.
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File manager
Manage the contents and properties of files. You can open, delete, move,
copy and rename files.
1. Press Menu
Settings File manager.
2. Select Phone or Memory card
Open.
3. Select a folder, eg Photos and press Open.
4. Select a file and press Options:
Play (audio/video/music), press
to Play or to Stop.
View (photos/images) for single view.
Send
Send by MMS to send as picture message or Send by
Bluetooth to send to a Bluetooth device.
Use as ringtone to use as ringtone.
Details to view detailed information about the file, e.g. date,
size, copyright protection.
Use
Wallpaper to save as display background or Phone-
book picture to be used with a phonebook contact.
Rename to rename the file.
Delete to delete the file.
Delete all to delete all files in selected folder.
Sort by
Name or Time.
Copy or Move
Phone or Memory card Options Open.
Select a folder, eg Photos and press Options
Paste.
5. Press OK to confirm.
Supported formats:
Picture format: BMP/GIF/JPG/PNG. Photos taken with the built in
camera are saved as JPG.
Audio format: WAV/AMR/MIDI/MP3/AAC/AAC+. Recordings made
with the built in sound recorder are saved as AMR.
Video format: MP4/3GPP.
Sound & Display
Note! Silent needs to be set to Off to access Tone setup, Volume, Alert
type and Extra tone.
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Audio setup
If you use a hearing aid or have hearing difficulties when using the device
in a noisy environment, you can adjust the audio settings.
1. Press Menu
Settings Sound Audio setup:
Normal for normal hearing in normal conditions (default).
High for moderate hearing impairment or use in a very noisy
environment.
HAC mode for use with hearing aid.
2. Press OK to confirm.
Note! Try different settings to find the one that suits your hearing the
best.
Tone setup (ringtone)
Select a ringtone with the best tone curve adjustments and frequencies
to best fit your needs.
1. Press Menu
Settings Sound Tone setup Ringtone.
2. Use
/ to select one of the available melodies, the melody is
played.
3. Press OK to confirm or Back to discard changes.
Tip: Set up the Alarm, Message tone, Keypad tone, Power on and Power
off in the same way.
Ringtone volume
1. Press Menu Settings Sound Volume.
2. Use
/ to change the ringtone volume.
3. Press OK to confirm.
Silent
1. Press Menu Settings Sound Silent.
2. Select On to enable, or Off to disable.
3. Press OK to confirm.
Tip: Press and hold shortcut button
#
to activate or deactivate silent
mode.
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Alert type
Select to use ringtone and/or vibration for incoming calls.
1. Press Menu
Settings Sound Alert type:
Ring only for ringtone only.
Vib. only for vibration only.
Vib. and ring for vibration and ringtone.
Vib. then ring to start with vibration and adds ringtone after a
short while.
Silent for no sound or vibration, the display light is lit.
2. Press OK to confirm.
Extra tone
You can select to enable warning and error tones to alert you of low bat-
tery power, phone and SIM card errors, etc.
1. Press Menu
Settings Sound.
2. Select Extra tone
Warning or Error.
3. Select On to enable, or Off to disable.
4. Press Done to save.
Main menu
You can select different styles for the main menu.
1. Press Menu
Settings Display Main menu:
2. Select Large or List.
3. Press OK to confirm.
Wallpaper
1. Press Menu Settings Display Wallpaper:
System to select predefined images.
User to select user defined images, see File manager, p.34.
2. Use
/ to display available wallpapers.
3. Press OK to confirm.
Text size
You can adjust the text size for the menu and messages.
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1. Press Menu Settings Display.
2. Select Text size
Normal or Large.
3. Press OK to confirm.
Idle display
In standby mode the display can show clock only, clock and the service
provider, or all information.
1. Press Menu
Settings Display.
2. Select Idle display
Clock only, Clock & Operator, All info or No
information.
3. Press OK to confirm.
Themes
You can select different themes to adjust the phone's texts and
background.
1. Press Menu
Settings Display Themes.
2. Use
/ to select a theme.
3. Press OK to confirm.
LCD backlight
Select the delay time for the display backlight.
1. Press Menu
Settings Display.
2. Select LCD backlight
15 sec., 30 sec. or 1 min.
3. Press OK to confirm.
Brightness
You can adjust the brightness of the display.
1. Press Menu
Settings Display.
2. Select Brightness
Level 1, Level 2 or Level 3.
3. Press OK to confirm.
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Additional functions
FM radio
The FM radio has a frequency range from 87.5 to 108.0 MHz and 9
preset channels. To listen to the radio, you need to connect a compatible
headset which acts as an antenna.
Turning the radio on
1. Connect a headset to the headset socket
.
2. Press Menu
FM radio. The radio is turned on. The tuned fre-
quency is displayed.
3. Select channel using
or .
Tip: Press
to return to standby mode. The radio will continue to play.
Volume
1. Press Menu
FM radio Options Volume.
2. Use
or to adjust the volume.
3. Press OK to confirm.
Save frequency
1. Press Menu
FM radio Options Save frequency.
2. Enter a name for the new channel, see Enter text
, p.6.
3. When done, press Save.
Switch off
Press Menu
FM radio Options Switch off.
Tip: Disconnecting the headset will also turn off the radio.
Loudspeaker
1. Press Menu
FM radio Options Loudspeaker On.
2. Use
or to adjust the sound volume.
3. To turn off, select Off.
Channel list (editing the channel list)
1. Press Menu FM radio
Options Channel list.
2. Select the channel you wish to edit and press Options:
Play to play the selected channel.
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Delete to delete the channel. Press Yes to confirm or No to re-
turn to the channel list.
Edit to edit the channel name, then press
to edit the fre-
quency, use
#
to enter the decimal point. When done, press
OK.
3. Press OK to confirm.
Manual input (changing search mode)
1. Press Menu
FM radio Options Manual input:
Fine tune to tune manually with
or .
Auto search to use automatic station search with
or .
2. Press OK to confirm.
Auto save
1. Press Menu
FM radio Options.
2. Select Auto save to automatically install available radio stations in
channels
1
-
9
.
3. Press OK to confirm.
Note! This will overwrite all previously saved channels.
Torch
1. Press Menu Torch.
2. Select Off to power off.
Tip: Press and hold shortcut button
to power on the torch. Release
to power off.
Torch settings
1. Press Menu
Settings General Torch.
2. Select Time:
1 min to power off automatically after 1 min.
5 min to power off automatically after 5 min.
No limit to power of manually.
3. Select Sound:
Select On to enable, or Off (default) to disable.
4. Press OK to confirm.
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Note! The torch will drain the battery very quickly. Remember to power
off the torch after use.
Calculator
The Calculator can perform basic mathematical operations.
1. Press Menu
Calculator.
2. Enter the first number. Use
#
to enter decimal points.
3. Use the arrow buttons to select an operation (+, -, x, ÷) and press OK.
4. Enter the next number and press OK.
5. Repeat steps 2–4 as necessary.
Select = and press OK to calculate the result.
Games
The Games menu contains 2 games.
1. Press Menu
More Games.
2. Select Tetris/Boxman:
Continue to continue game.
Restart level to restart game at the same level as before.
Start game to start a new game.
Game level to select difficulty level.
Best grades to view your best results. Press Back to return or
Reset to reset the scores.
Help to view instructions for the game. Press Back to return.
3. Press OK to confirm.
4. Select Settings:
Sound effect to turn On or Off, use
or .
Volume to adjust the volume, use
or .
5. Press OK to confirm.
Alarm
1. Press Menu Alarm On.
2. Enter the alarm time using the keypad and press OK to confirm.
Select Single to set one single alarm.
Select Repeated to repeat the same alarm time several days.
Scroll through the list of days and press On to enable or Off to
disable the alarm for each day.
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3. Press Save to confirm.
Tip: To edit an alarm, press Edit or Off to stop the alarm.
Snooze or stop
When the alarm sounds:
Select Stop to stop.
Select Snooze to repeat after 9 minutes.
Note! The alarm will work even when the phone is powered off. Do not
power on your phone if wireless phone use is prohibited or when it may
cause interference or danger.
Organiser
1. Press Menu, scroll to and press OK.
2. Select one of the following options and press OK.
Calendar
Add task
1. Press Menu
Organiser Calendar Options Add task.
2. Enter date, then press
.
3. Enter time, then press
.
4. Enter subject, see Enter text
, p.6.
5. When done, press Save.
Options
1. Press Menu
Organiser Calendar Options:
Select View to show tasks for the selected date.
Select Jump to date and enter the date.
2. Press OK to confirm.
View all
1. Press Menu
Organiser Calendar.
2. Select a task and press Options
View all.
3. Press Options
Edit, Delete or Delete all.
4. Press OK to confirm.
41
English
Note! The calendar will work even when the phone is powered off. Do not
power on your phone if wireless phone use is prohibited or when it may
cause interference or danger.
Daily reminder
1. Press Menu Organiser Daily reminder Add.
2. Enter time, then press
.
3. Enter subject, see Enter text
, p.6
4. Press OK to confirm.
Snooze or stop
When the alarm sounds:
Select Stop to stop.
Select Snooze to repeat after 9 minutes.
Note! The reminder will work even when the phone is powered off. Do not
power on your phone if wireless phone use is prohibited or when it may
cause interference or danger.
Tip: For more options select an existing entry, and press Options
Skip
reminder, Add, Edit, Delete or Delete all.
Status
Scroll through the Status list to get further information about the
icons shown on top of your display. Icons shown on the display varies de-
pending on your phone status.
Press Menu
Status.
1. Use
/ to scroll the list.
2. Press Back to return to standby mode.
Display status symbols
Signal strength
No network coverage
Ring only
Voice mail message
received
Ring + vibration
Alarm active
42
English
Vibration only Battery level
Silent Call divert activated
Roaming (in other network)
Bluetooth on, visible to
others
Missed call
Bluetooth on, invisible to
others
Headset connected Bluetooth connected
5
Unread text message/SMS
Display main symbols
Mute
Charger connected
Message sending success
Charger removed
Message sending failed
Headset in
Error Headset out
Warning
Speaker on
Query
Speaker off
Done (confirmed)
Incoming call
New message
Outgoing call
Battery level low
Call ended
Searching
Missed call. Press Read to
see the missed calls.
Assistance button call
Call on-hold
vCard message Outgoing SOS call
Volume control
Processing, please wait
43
English
Reset settings
1. Press Menu Settings Security.
2. Select Reset settings to reset the phone settings. All the changes
that you have made to the phone settings will be reset to default
settings.
3. Enter the phone code and press OK to reset.
Tip: The default phone code is 1234.
Reset all
1. Press Menu
Settings Security.
2. Select Reset all to delete phone settings and content such as con-
tacts, number lists and messages (SIM memory is not affected).
3. Enter the phone code and press OK to reset.
Tip: The default phone code is 1234.
Remote configuration
Allow persons that you trust, usually a family member or friend, to send
information to your Doro PhoneEasy
®
509. You can receive phonebook
contacts, calendar tasks and settings for the assistance button. When
activated, you don’t have to do anything, it’s the other person that sends
information to you.
Remote configuration settings on Doro PhoneEasy
®
509
Activation
1. Press Menu
Settings Security Remote config
Activation.
2. Select On to enable, or Off to disable.
3. Press OK to confirm.
Number list
You need to add the name and number of the people who are allowed to
send information from their phone to your Doro PhoneEasy
®
509.
1. Press Menu
Settings Security Remote config.
2. Select Number list
Empty Add:
44
English
Phonebook to add a contact from the Phonebook. Press OK to
confirm.
Manual and enter the name and number. Press OK to confirm
3. Repeat until you have 5 contacts (maximum).
Tip: To edit or delete an existing entry, select it and press Options
View/Edit/Delete.
45
English
Instructions for the remote user
Send remote control commands by text message
Make sure activation is set to On and that the remote user is saved in the Number
list on the Doro PhoneEasy
®
509.
Text message format must be *#Command#, otherwise the text message cannot
be identified as a remote control command.
Always use #-sign to separate and to end parameters (parameters are the content
you want to send).
To avoid unintentional removal of contacts from the phonebook: contacts already
in the phonebook, are duplicated (they aren't deleted or replaced).
Max length for names is 20 characters, max length for phone numbers is 40 char-
acters and the max length for task descriptions is 35.
Note! Remote config received is shown briefly on the Doro PhoneEasy
®
509 to confirm
successful reception of remote configurations.
Remotely save a contact in the phonebook
All contacts sent to Doro PhoneEasy
®
509 by remote configuration are stored in the
phone (even if storage is set to SIM). 3 phone numbers for each contact can be sent.
Example
Send Jeff Jackson’s mobile number, home number and his
office number to Doro PhoneEasy
®
509.
Write
*#phonebook#Jeff Jackson#
+46700393939#462805011#462805083#
Example
Send Martha Thomson’s mobile number to Doro Pho-
neEasy
®
509.
Write
*#phonebook#Martha Thomson#0768991014#
Remotely set up the assistance button
Objective Activate the Assistance button function On Normal
Write
*#alert#a#1#
Objective Activate the Assistance button function On (3)
Write
*#alert#a#2#
Objective Deactivate the Assistance button function Off
Write
*#alert#a#0#
Objective Store Jeff Jackson in Number list as position one (1) with
phone number: +46700393939.
Write
*#alert#n#1#Jeff Jackson#+46700393939#
46
English
Objective Enable the text message function. The text message should
be: This is an assistance message. Please take appropriate
actions.
Write
*#alert#m#1#This is an assistance message. Please take
appropriate actions.#
Objective Enable the Confirm with "0" function.
Write
*#alert#c#1#
Objective Disable the Confirm with "0" function.
Write
*#alert#c#0#
Objective Set the Signal type to low.
Write
*#alert#s#1#
Objective Set the Signal type to high.
Write
*#alert#s#0#
Objective Set the Signal type to silent.
Write
*#alert#s#2#
Remotely add a task in the calendar
Objective Send a new calendar task to Doro PhoneEasy
®
509. The
task text should be: dentist appointment in December 1,
2014 at 10:30.
Write
*#task#20101201#1030#dentist appointment#
Note! Date format is written as yyyymmdd and time format as hhmm.
Tip: It is recommended that you write down the remote settings that you send, this way
it is easier for you to send changes later.
Troubleshooting
Phone cannot be switched on
Battery charge low
Connect the power adapter and charge the bat-
tery for 3 hours. Full battery capacity is reached
after the battery has been charged 3–4 times.
Battery incorrectly
installed
Check the installation of the battery.
47
English
Failure to charge the battery
Battery or charger
damaged
Check the battery and charger.
Battery should only be
charged in temperatures
between 0 °C and 40 °C
Improve the charging environment.
Charger incorrectly con-
nected to phone or
power socket
Check the charger connections.
Standby time decreases
Battery charge capacity
too low
Install a new battery.
Too far from base sta-
tion, phone is constantly
searching for signal
Searching the network consumes battery power.
Find a place with a stronger signal, or tempora-
rily turn off the phone.
Failure to place or receive calls
Call barring activated Deactivate call barring. If this does not solve the
problem, contact your service provider.
PIN code not accepted
Wrong PIN code entered
too many times
Enter the PUK code to change the PIN code, or
contact your service provider.
SIM card error
SIM card damaged Check the condition of the SIM card. If it is dam-
aged, contact your service provider.
SIM card incorrectly
installed
Check the installation of the SIM card. Remove
the card and reinstall it.
SIM card dirty or damp Wipe the contact surfaces of the SIM card with a
clean cloth.
Failure to connect to network
SIM card invalid Contact your service provider.
No coverage of GSM
service
Contact your service provider.
48
English
Weak signal
Too far from base
station
Try again from another location.
Network congestion Try calling at a later time.
Echo or noise
Regional problem from
bad network relay
Hang up and redial. This may switch to another
network relay.
Failure to add a contact
Phonebook memory full Delete contacts to free up memory.
Failure to set a function
Function not supported
or subscribed from
network
Contact your service provider.
Unable to send or receive Picture Messages / MMS with the SIM card
The MMS profile is not
set automatically and it
is not possible to send
or receive MMS
For some operators the MMS profile has to be
selected manually. Activate the correct profile to
suit your SIM card or network used.
Failure to send or download MMS
Phone memory is full
and it is not possible to
send or download MMS
Delete received MMS or select to set the default
storage for MMS to be saved on a memory card
(not included).
Incorrect MMS profile
selected.
For some service providers the MMS profile has
to be selected manually.
Safety instructions
CAUTION
The unit and the accessories can contain small parts. Keep all of the equipment out
of the reach of small children.
The mains adapter is the disconnect device between the product and mains power.
The mains socket outlet must be close to the equipment and easily accessible.
49
English
Network services and costs
Your device is approved for use on the GSM 900/1800/1900 MHz networks. To use the
device, you need a subscription with a service provider.
Using network services may result in traffic costs. Some product features require sup-
port from the network, and you may need to subscribe to them.
Operating environment
Follow the rules and laws that apply wherever you are, and always turn off the unit
whenever its use is prohibited or can cause interference or hazards. Only use the unit in
its normal user position.
This unit complies with guidelines for radiation when it is used either in a normal posi-
tion against your ear, or when it is at least 1.5 cm from your body. If the unit is carried
close to your body in a case, belt holder or other holder, these holders should not con-
tain any metal, and the product should be placed at the distance from your body speci-
fied above. Make sure that the distance instructions above are followed until the
transfer is complete.
Parts of the unit are magnetic. The unit can attract metal objects. Do not keep credit
cards or other magnetic media near the unit. There is a risk that information stored on
them can be erased.
Medical units
The use of equipment that transmits radio signals, for example, mobile phones, can in-
terfere with insufficiently protected medical equipment. Consult a doctor or the manu-
facturer of the equipment to determine if it has adequate protection against external
radio signals, or if you have any questions. If notices have been put up at health care fa-
cilities instructing you to turn off the unit while you are there, you should comply. Hospi-
tals and other health care facilities sometimes use equipment that can be sensitive to
external radio signals.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical devices recom-
mend a minimum separation of 15.3 cm between a wireless device and the medical de-
vice. Persons who have such devices should:
Always keep the wireless device more than 15.3 cm from the medical device.
Should not carry the phone in a breast pocket.
Hold the wireless device to the ear opposite the medical device.
If you have any reason to suspect that interference is taking place, turn the phone off
immediately If you have any questions about using your wireless device with an im-
planted medical device, consult your health care provider.
Areas with explosion risk
Always turn off the unit when you are in an area where there is a risk of explosion. Fol-
low all signs and instructions. There is a risk of explosion in places that include areas
50
English
where you are normally requested to turn off your car engine. In these areas, sparks
can cause explosion or fire which can lead to personal injury or even death.
Turn off the unit at filling stations, and any other place that has fuel pumps and auto re-
pair facilities.
Follow the restrictions that apply to the use of radio equipment near places where fuel
is stored and sold, chemical factories and places where blasting is in progress.
Areas with risk for explosion are often but not always clearly marked. This also ap-
plies to below decks on ships; the transport or storage of chemicals; vehicles that use
liquid fuel (such as propane or butane); areas where the air contains chemicals or par-
ticles, such as grain, dust or metal powder.
Li-ion battery
This product contains a Li-ion battery. There is a risk of fire and burns if the battery pack
is handled improperly.
WARNING
Danger of explosion if battery is incorrectly replaced. To reduce risk of fire or burns,
do not disassemble, crush, puncture, short external contacts, expose to temperature
above 60° C (140° F), or dispose of in fire or water. Recycle or dispose of used
batteries according to the local regulations or reference guide supplied with your
product.
Protect your hearing
This device has been tested to comply with the Sound Pressure Level requirement laid
down in the applicable EN 50332-1 and/or EN 50332-2 standards.
WARNING
Excessive exposure to loud sounds can cause hearing damage. Exposure
to loud sounds while driving may distract your attention and cause an
accident. Listen to a headset at a moderate level, and do not hold the
device near your ear when the loudspeaker is in use.
Emergency calls
IMPORTANT!
Mobile phones use radio signals, the mobile phone network, the terrestrial network
and user-programmed functions. This means that connection cannot be guaranteed
in all circumstances. Therefore, never rely only on a mobile phone for very important
calls such as medical emergencies.
51
English
Vehicles
Radio signals can affect electronic systems in motor vehicles (for example, electronic
fuel injection, ABS brakes, automatic cruise control, air bag systems) that have been in-
correctly installed or are inadequately protected. Contact the manufacturer or its repre-
sentative for more information about your vehicle or any additional equipment.
Do not keep or transport flammable liquids, gases or explosives together with the unit
or its accessories. For vehicles equipped with air bags: Remember that air bags fill with
air with considerable force.
Do not place objects, including fixed or portable radio equipment in the area above the
airbag or the area where it might expand. Serious injuries may be caused if the mobile
phone equipment is incorrectly installed and the airbag fills with air.
It is prohibited to use the unit in flight. Turn off the unit before you board a plane. Using
wireless telecom units inside a plane can pose risks to air safety and interfere with tele-
communications. It may also be illegal.
Care and maintenance
Your unit is a technically advanced product and should be treated with the greatest care.
Negligence may void the warranty.
Protect the unit from moisture. Rain/snowfall, moisture and all types of liquid can
contain substances that corrode the electronic circuits. If the unit gets wet, you
should remove the battery and allow the unit to dry completely before you replace
it.
Do not use or keep the unit in dusty, dirty environments. The unit’s moving parts
and electronic components can be damaged.
Do not keep the unit in warm places. High temperatures can reduce the lifespan
for electronic equipment, damage batteries and distort or melt certain plastics.
Do not keep the unit in cold places. When the unit warms up to normal tempera-
ture, condensation can form on the inside which can damage the electronic circuits.
Do not try to open the unit in any other way than that which is indicated here.
Do not drop the unit. Do not knock or shake it either. If it is treated roughly the cir-
cuits and precision mechanics can be broken.
Do not use strong chemicals to clean the unit.
The advice applies to the unit, battery, mains adapter and other accessories. If the
phone is not working as it should, please contact the place of purchase for service.
Don’t forget the receipt or a copy of the invoice.
Warranty
This product is guaranteed for a period of 12 months from the date of purchase. In the
unlikely event of a fault occurring during this period, please contact the place of pur-
chase. Proof of purchase is required for any service or support needed during the guar-
antee period.
52
English
This guarantee will not apply to a fault caused by an accident or a similar incident or
damage, liquid ingress, negligence, abnormal usage, non-maintenance or any other cir-
cumstances on the user’s part. Furthermore, this guarantee will not apply to any fault
caused by a thunderstorm or any other voltage fluctuations. As a matter of precaution,
we recommend disconnecting the charger during a thunderstorm.
Batteries are consumables and are not included in any guarantee.
This guarantee does not apply if batteries other than DORO original batteries are used.
Copyright and other notices
Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc.
vCard is a trademark of the Internet Mail Consortium.
eZiType
is a trademark of Zi Corporation.
Wi-Fi is a trademark or a registered trademark of the Wi-Fi Alliance.
microSD is a trademark of SD Card Association.
Java, J2ME and all other Java-based marks are trademarks or registered trademarks of
Sun Microsystems, Inc. in the United States and other countries.
The contents of this document are provided "as is". Except as required by applicable
law, no warranties of any kind, either express or implied, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose, are made
in relation to the accuracy, reliability or contents of this document. Doro reserves the
right to revise this document or withdraw it at any time without prior notice.
Google, Google Maps™, Gmail, Google Calendar, Google Checkout, Hangouts, YouTube,
the YouTube logo, Picasa and Android are trademarks or registered trademarks of Goo-
gle, Inc.
This product is licensed under the MPEG-4 visual and AVC patent portfolio licenses for
the personal and noncommercial use of a consumer for (i) encoding video in compli-
ance with the MPEG-4 visual standard ("MPEG-4 video") or the AVC standard ("AVC vid-
eo") and/or (ii) decoding MPEG- 4 or AVC video that was encoded by a consumer
engaged in a personal and non-commercial activity and/or was obtained from a video
provider licensed by MPEG LA to provide MPEG-4 and/or AVC video. No license is
granted or shall be implied for any other use. Additional information including that relat-
ing to promotional, internal and commercial uses and licensing may be obtained from
MPEG LA, L.L.C. See www.mpegla.com. MPEG Layer-3 audio decoding technology li-
censed from Fraunhofer IIS and Thomson.
Other product and company names mentioned herein may be the trademarks of their
respective owners.
Any rights not expressly granted herein are reserved. All other trademarks are property
of their respective owners.
To the maximum extent permitted by applicable law, under no circumstances shall Doro
or any of its licensors be responsible for any loss of data or income or any special, inci-
dental, consequential or indirect damages howsoever caused.
53
English
Doro does not provide a warranty for or take any responsibility for the functionality, con-
tent, or end-user support of third-party apps provided with your device. By using an app,
you acknowledge that the app is provided as is. Doro does not make any representa-
tions, provide a warranty, or take any responsibility for the functionality, content, or end-
user support of third-party apps provided with your device.
Content copyright
The unauthorised copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely
for copying non-copyrighted materials, materials in which you own the copyright, or ma-
terials which you are authorised or legally permitted to copy. If you are uncertain about
your right to copy any material, please contact your legal advisor.
Specifications
Network:
GSM 900/1800/1900 MHz
Dimensions
126 mm x 51 mm x 13 mm
Weight
94 g (including battery)
Battery
3.7 V / 800 mAh Li-ion battery
Operating ambient
temperature
Min: 0° C (32° F)
Max: 40° C (104° F)
Charging ambient
temperature
Min: 0° C (32° F)
Max: 40° C (104° F)
Storage temperature
Min:–20° C (–4° F)
Max: 60° C (140° F)
Hearing aid
This device should work with most hearing aid equipment in the market. However, full
compatibility with all equipment can not be promised.
Specific Absorption Rate (SAR)
This device meets applicable international safety requirements for exposure to radio
waves. The highest SAR value under the ICNIRP guidelines for use of the device at the
ear is 0.94 W/kg measured over 10 g tissue.
The maximum limit according to ICNIRP is 2.0 W/kg measured over 10 g tissue.
Declaration of Conformity
Doro hereby declares that Doro PhoneEasy
®
509 conforms to the essential require-
ments and other relevant regulations contained in the Directives 1999/5/EC (R&TTE)
and 2011/65/EC (RoHS). A copy of the Declaration of Conformity is available at
www.doro.com/dofc.
54
PhoneEasy 509 (1011)
English
Version 1.0
0984©2015 Doro AB. All rights reserved.
www.doro.com
REV 14030 STR 20150203
51

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