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Troubleshooting
Check that the telephone cord is undamaged and properly plugged in.
Disconnect any additional equipment, extension cords, and other telephones. If
the problem is resolved the fault is with the other equipment.
Test the equipment on a known working line (e. g. at the neighbour’s). If the
product works then the fault is with the line.
No number is shown when it rings
- In order for this feature to work you must subscribe to the Caller ID service
from your network provider.
- If the display shows ********** the call is from a private or blocked number.
If the display shows UNKNOWN it is an international call or from a PBX
(no data received).
Warning tones are heard while talking/Cannot connect
- The batteries may be running low (recharge the hand unit).
- The hand unit may be (nearly) out of range. Move closer to a base unit.
Telephone Does Not Work
- Check if the handset is turned on.
- Check the adapter, is it correctly connected to the base unit and to the
mains power?
- Check that the telephone cord has been correctly connected to the base unit
and to the line socket, by disconnecting and reconnecting both ends.
- Check the charge status of the handset battery.
- Try connecting another telephone, known to be in working order, to the line
socket. If that phone works then it is likely that this equipment is faulty.
