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• When making heavier types of bread, the appliance seems to knead slower.
This is perfectly normal and does in no way damage your bread maker. We do however advise you
to add a tablespoonful of liquid, when baking heavier bread.
BEFORE TAKING YOUR APPLIANCE BACK TO THE STORE
Your bread keeps turning out bad
We recommend that you try and bake one bread on the basis of a ready-made bread mix. These types
of mixtures only require that you add some water and butter. If that works and the result is to your
liking, this means there is nothing wrong with your bread maker. Please check the freshness of the
ingredients used.
The appliance doesn’t work
Is your bread maker activated and have you plugged it in properly? The temperature may be too high.
Sometimes smoke comes out of the holes
Perhaps you spilled some of the ingredients on the heating element.
The bread has caved in / the centre of the bread is too moist
You have left the bread in the bread pan for too long after the baking was finished. Or you have used
too much water or too much yeast.
The top of the bread is cracked and has a brownish colour
You used too much flour, yeast or sugar.
The top layer of the bread is still covered with flour
You didn’t use enough water.
My bread is too small.
You didn’t use enough flour, yeast, sugar or water.
You used wholemeal flour or a type of flour containing chemical yeast.
You used the wrong type of yeast.
You used flour or yeast that had already gone bad.
Your bread is not sufficiently baked
You accidentally pressed the "stop" button after activating the bread maker.
You left the lid open during the baking process.
Your bread is baked too hard
You used too much sugar.
You selected the crust colour "dark".
Your bread is the wrong shape
You didn’t use enough flour.
You didn’t use enough water.
