My HEOS device won’t connect to my network using the audio
cable
26
My HEOS device turns off and the status LED flashes in red
26
Connecting to a WPS network
27
Resetting your HEOS device
27
Restoring the HEOS device to factory defaults
28
Contact Denon
29
Status LED table
30
Supported file types and codecs
36
Specifications
37
Information
39
Trademarks
39
License
40
License information for the software used in the unit
40
ContentsSetupUseTroubleshootingStatus LEDAppendix
3
Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
0
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit http://www.HEOSbyDenon.com
Introduction
The HEOS Subwoofer is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere
around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music
from your own music library or from many online streaming music services.
0
True multi-room audio - play different songs in different rooms or the same song in every room
0
Utilizes your existing home wireless network for quick and easy setup
0
Industry leading microsecond audio synchronization between HEOS device
0
Legendary Denon audio quality
0
If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
.
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Subwoofer.
Contents
SetupUseTroubleshootingStatus LEDAppendix
4
Before your begin
NOTE
0
If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices” (v p. 17).
System requirements
Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
o
Network requirements
Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home. Even when
connected to an Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents
SetupUseTroubleshootingStatus LEDAppendix
5
o
Hardware Requirements
Use the HEOS Subwoofer together with existing HEOS devices.
[Example]
.
HEOS AVRHEOS BarHEOS AmpHEOS speaker
NOTE
0
HEOS Subwoofer can not be used by itself.
ContentsSetupUseTroubleshootingStatus LEDAppendix
6
o
Controller requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
.
iOS Minimum Requirements
0
iOS version 7.0 or later
0
iPhone
®
4 or newer
0
iPad
®
2 or newer
0
iPod touch
®
(5th generation) or newer
.
Android Minimum Requirements
0
Android OS version 4.0 or later
0
All resolutions
ContentsSetupUseTroubleshootingStatus LEDAppendix
7
Getting to know your HEOS Subwoofer
Unpack your HEOS Subwoofer from the box and verify that the following items are included:
.
Q
UICK STRT
GU
I
DE
HEOS Subwoofer
Quick Start GuideThank you note
(North America model only)
Warranty
(North America model only)
Extended Protection Plan
(North America model only)
Safety instructions
Contents
SetupUseTroubleshootingStatus LEDAppendix
8
.
Power cord1/8 inch (3.5 mm) setup cableEthernet cable
Feet
NOTE
0
Please use the power cord included in the box for your device.
ContentsSetupUseTroubleshootingStatus LEDAppendix
9
o
Front panel
.
q
A
Status LED
Please refer to the “Status LED table” for LED color and state meaning. (v
p. 30)
ContentsSetupUseTroubleshootingStatus LEDAppendix
10
o
Controls
.
wq
A
Volume up/down buttons (+, –)
Adjusts the HEOS device’s volume level up or down.
B
Mute button (:)
Mutes or unmutes the HEOS device’s volume.
ContentsSetupUseTroubleshootingStatus LEDAppendix
11
o
Back panel
.
AUX IN
5V/1A---
USB
RESET
CONNECT
NETWORK
AC IN
weq
rtyu
A
AUX jack (AUX IN)
Used to add the HEOS device to your wireless network.
(v p. 16)
B
USB port
Used to connect USB storage devices.
C
NETWORK connector
Used to connect this unit to a wired Ethernet network. (v
p. 16)
D
RESET button
Various settings are reset to the factory default values.
(v
p. 27)
E
AC inlet (AC IN)
Used to connect the power cord. (v
p. 14)
F
CONNECT button
Used for Wi-Fi setup.
G
Connect in status LED
Indicates the status of this unit. (v
p. 30)
ContentsSetupUseTroubleshootingStatus LEDAppendix
12
Placing your HEOS Subwoofer
The HEOS Subwoofer is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification. You should place
your HEOS Subwoofer in a convenient location near the speakers you are connecting it to.
0
The HEOS Subwoofer must be within range of your wireless network.
.
0
Attach the included feet to the four corners of the HEOS Subwoofer’s side if you
are placing it on horizontally.
.
Contents
SetupUseTroubleshootingStatus LEDAppendix
Setup
13
Powering your HEOS Subwoofer
Connect the power cord included in the box to the back of the HEOS Subwoofer and the plug to a wall outlet.
.
AUX IN
5V/1A---
USB
RESET
CONNECT
NETWORK
AC IN
for North America
(AC 120 V, 60 Hz)
for Europe
(AC 220 - 240 V, 50/60 Hz)
Contents
SetupUseTroubleshootingStatus LEDAppendix
14
Getting the HEOS app
The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your
HEOS system right in the palm of your hand, from anywhere in your home.
Download the HEOS app for iOS or Android by searching App Store
®
, Google Play™ store or Amazon for “HEOS”.
.
For the purpose of improvement, the specifications and design are subject to change without notice.
ContentsSetupUseTroubleshootingStatus LEDAppendix
15
Setting up your first HEOS Subwoofer
Once you have placed your HEOS Subwoofer in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS
Subwoofer for music playback. This involves following a few simple steps to get the HEOS Subwoofer connected to your existing home network:
Caution
0
DO NOT connect the Ethernet cable if you are connecting your HEOS Subwoofer to a wireless network. If you are connecting the HEOS Subwoofer to a
wired network, use an Ethernet cable to connect the HEOS Subwoofer to your network or router.
1
Make sure your mobile device is connected to your
wireless network (the same network you want your
HEOS Subwoofer connected to).
You can check this in the Settings - Wi-Fi menu of your iOS or
Android device.
NOTE
0
If your wireless network is secure, make sure you know the password to join
your network.
2
Make sure you have the included 1/8
inch (3.5 mm) setup cable handy.
3
Launch the HEOS app on your
mobile device.
4
Tap the “Setup Now” button at the top of the screen.
5
Follow the instructions to add the HEOS Subwoofer to
your wireless network.
The Wi-Fi settings from your mobile device will be copied to the
HEOS Subwoofer via the audio cable.
NOTE
0
If you have any problems connecting your HEOS device, jump to the
Troubleshooting section. (v p. 26)
ContentsSetupUseTroubleshootingStatus LEDAppendix
16
Adding more HEOS devices
The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS
devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS
system.
Adding wired HEOS devices
Just connect the HEOS devices to your home network using an Ethernet cable and the HEOS devices will appear on your HEOS app as a new room in
the “Rooms” screen.
At your convenience, you can assign a name to the HEOS devices to indicate which room you have it placed in.
0
Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores (CAT-5 or greater recommended).
0
Do not connect a Network Connector directly to the LAN port/Ethernet connector on your computer.
Adding wireless HEOS devices
You can add additional wireless HEOS devices to your HEOS system by selecting “Add Device” from the HEOS app’s settings menu and follow the
instructions:
.
1
2
Add Device
SettingsMusic
Contents
SetupUseTroubleshootingStatus LEDAppendix
17
Connecting devices
Pairing a HEOS Subwoofer to a HEOS
device
The HEOS Subwoofer needs to be paired with another HEOS device.
o
Pairing HEOS subwoofer to HEOS AVR or
HEOS Bar
1
Select the Settings a icon located in the upper left
corner of the main “Music” menu to display the
Settings menu.
2
Select the HEOS AVR or HEOS Bar from "My Devices".
3
Select Setup Assistant and add the HEOS Subwoofer.
Follow the instructions in the menu to complete the setup.
NOTE
0
A HEOS Subwoofer can not playback any audio unless it is paired with some other
HEOS device.
0
A HEOS Subwoofer needs to connect your wireless network before pairing.
.
HEOS 3 Left
HEOS 3 Right
HEOS Link
HEOS AVR
HEOS Bar
HEOS Subwoofer
Speakers
Links
AVRs
Soundbars
Subwoofers
My Devices
HEOS Bar
xxxxxxxx
Normal
On Table
Name
Network
EQ
Quality
Status Light
Setup Assistant
Placement
TV Input
HEOS Bar
Contents
SetupUseTroubleshootingStatus LEDAppendix
18
o
Pairing HEOS Subwoofer to other HEOS
device
1
Select the currently unpaired HEOS Subwoofer.
2
Select the HEOS device to be paired.
The HEOS Subwoofer will be grouped together with it and will play
the deep bass of the added HEOS device.
The following HEOS devices can be connected like this
0
HEOS Amp
0
HEOS Link
0
HEOS speaker
NOTE
0
A HEOS Subwoofer can not playback any audio unless it is paired with some other
HEOS device.
0
A HEOS Subwoofer needs to connect your wireless network before pairing.
.
HEOS 1 + HEOS 1
HEOS Amp
Next
Select a HEOS device to pair your
HEOS Subwoofer with:
Song Name 2
Song Name 1
HEOS 1 + HEOS 1
HEOS Amp
not paired-tap to conigure
HEOS Subwoofer
Drag one room into another to group them
Rooms
Now PlayingMusicRooms
Pair Subwoofer
HEOS Subwoofer
Contents
SetupUseTroubleshootingStatus LEDAppendix
19
Unpairing the HEOS Subwoofer
1
Tap the pencil e icon in the upper right corner of the
"Rooms" menu.
2
Tap the HEOS device from which to unpair the HEOS
Subwoofer.
3
Select "Disconnect Wireless Subwoofers"．
.
HDMI InMusicHEOS Bar
HEOS Bar
Drag one room into another to group them
HEOS AVR
Rooms
HEOS 3 Left
HEOS 3 Right
HEOS Link
Disconnect Wireless Subwoofers
Name
HEOS Bar
Edit Group
Disconnect Wireless Surrounds
Contents
SetupUseTroubleshootingStatus LEDAppendix
20
Making adjustments
You can adjust specific settings for each of your HEOS device in your
system:
1
Select the Settings a icon located in the upper left
corner of the main “Music” menu to display the
Settings menu.
2
Select “My Devices” to display a list of your HEOS
devices.
3
Select the HEOS device you want to adjust.
Adjusting the Level
1
Select “Level”.
2
Adjust the level up or down to compensate for the
subwoofer output level.
0
You can also configure settings by tapping S in the Now Playing screen.
Adjusting the Low Pass Filter
1
Select “Low Pass Filter”.
2
Set the frequency cutoff point.
Optimized
(recommended)
Select when using with HEOS speakers.
Optimized values are set to each of the
speakers.
40Hz - 250Hz
(for experts)
When using with other speakers, configure
settings that match the characteristics of the
combined speakers.
ContentsSetupUseTroubleshootingStatus LEDAppendix
Use
21
Adjusting the Phase
1
Select “Phase”.
2
Select Normal (default) or 180°.
0
For normal configuration, use “Normal”.
0
The bass volume may increase when switched to “180°” due to the installation
location of the Subwoofer.
Adjusting the status light brightness
1
Select “Status Light”.
2
Adjust the brightness up or down or set the slider to
the OFF position to completely disable the status light.
ContentsSetupUseTroubleshootingStatus LEDAppendix
22
Updating your system
HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. Follow the instructions on the screen to
update the HEOS device and/or your controller App.
1
Select the Settings a icon located in the upper left
corner of the main “Music” menu to display the
Settings menu.
2
Select “Software Update”.
n
Check for Update
Follow the instructions on screen to install any available updates to
your HEOS system.
n
Auto-Update
ON:
Valid updates are performed
automatically.
OFF:
You will be notified of valid updates on
the HEOS app.
ContentsSetupUseTroubleshootingStatus LEDAppendix
23
Advanced features
There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can
access the advanced features of the HEOS system by following these steps:
1
Select the Settings a icon located in the upper left
corner of the main “Music” menu to display the
Settings menu.
2
Select “Advanced Settings” to display a list the
available settings.
Wireless performance
You can check the wireless connection status of your HEOS device.
n
Quality
Excellent / Good / Poor
NOTE
0
If the quality level of your HEOS device is ”Poor”, make sure your HEOS devices
are not located near other electronic devices that could interfere with it’s wireless
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Abonneer u voor het ontvangen van emails voor uw Denon HEOS Subwoofer bij:
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