Enter the copy size you want using the numeric keypad.
3
Press OK to save the selection.
4
Press (Stop/Clear) to return to ready mode.
When you make a reduced copy, black lines may appear at the bottom of
your copy.
Basic copying
57
2. Menu Overview and Basic Setup
17
ID card copying
Your machine can print 2-sided originals on one sheet.
The machine prints one side of the original on the upper half of the paper and
the other side on the lower half without reducing the size of the original. This
feature is helpful for copying a small-sized item such as business card.
•The original must be placed on the scanner glass to use this feature.
•If the machine set to Eco mode, this feature is not available.
Depending on the model, the operating procedure may differ.
1
Press ID Copy on the control panel.
2
Place the front side of an original facing down on the scanner glass
where arrows indicate as shown. Then, close the scanner lid.
3
Place Front Sideand Press [Start] appears on the display.
4
Press (Start).
Your machine begins scanning the front side and shows Place Back Side
and Press [Start].
5
Turn the original over and place it on the scanner glass where arrows
indicate as shown. Then, close the scanner lid.
6
Press (Start) button.
Basic copying
58
2. Menu Overview and Basic Setup
•If you do not press the (Start) button, only the front side will be
copied.
•If the original is larger than the printable area, some portions may not be
printed.
59
2. Menu Overview and Basic Setup
Basic scanning
For special scanning features, refer to the Advanced Guide (see "Scan
features" on page 222).
18
Basic Scanning
This is the normal and usual procedure for scanning originals.
This is a basic scanning method for USB-connected machine.
•It may be necessary to press OK to navigate to lower-level menus for
some models.
•If you want to scan using the network, refer to the Advanced Guide (see
"Scanning from network connected machine" on page 223).
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 46).
2
Select (scan) > Scan to PC on the control panel.
OR
Press Scan to on the control panerl.
If you see Not Available message, check the port connection, or select
Enable Scan from Device Panel in Dell Printer Manager > Switch to
advanced mode > Scan to PC Settings.
3
Select the scan destination you want and press OK.
Default setting is My Documents.
•You can create and save the frequently used settings as a profile list. Also
you can add and delete the profile and save each profile to a different
path.
•To change the Dell Printer Manager > Switch to advanced mode >
Scan to PC Settings.
4
Select the option you want and press OK.
5
Scanning begins.
Scanned image is saved in computer’s C:\Users\users name\My
Documents. The saved folder may differ, depending on your operating
system or the application you are using.
60
2. Menu Overview and Basic Setup
Basic faxing
•For special faxing features, refer to the Advanced Guide (see "Fax
features" on page 230).
•You cannot use this machine as a fax via the internet phone. For more
information ask your internet service provider.
•We recommend using traditional analog phone services (PSTN: Public
Switched Telephone Network) when connecting telephone lines to use
a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can
improve the connection quality by using the Micro-filter. The Micro-filter
eliminates unnecessary noise signals and improves connection quality or
Internet quality. Since the DSL Micro-filter is not provided with the
machine, contact your Internet service provider for use on DSL Micro-
filter.
1Line port
2Micro filter
3DSL modem / Telephone line
(see "Rear view" on page 20).
19
Preparing to fax
Before you send or receive a fax, you need to connect the supplied line cord to
your telephone wall jack (see "Rear view" on page 20). Refer to the Quick
Installation Guide how to make a connection. The method of making a
telephone connection is different from one country to another.
20
Sending a fax
When you place the originals, you can use either the document feeder or
the scanner glass. If the originals are placed on both the document feeder
and the scanner glass, the machine will read the originals on the document
feeder first, which has higher priority in scanning.
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 46).
2
Select (fax) on the control panel.
3
Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 63).
Basic faxing
61
2. Menu Overview and Basic Setup
4
Enter the destination fax number (see "Keypad letters and numbers" on
page 204).
5
Press (Start) on the control panel. The machine starts to scan and
send the fax to the destinations.
•If you want to send a fax directly from your computer, use Dell Network
PC Fax (see "Sending a fax in the computer" on page 231).
•When you want to cancel a fax job, press (Stop/Clear) before the
machine starts transmission.
•If you used the scanner glass, the machine shows the message asking to
place another page.
Sending a fax manually
Perform the following to send a fax using (On Hook Dial) on the control
panel.
If your machine is a handset model, you can send a fax using the handset
(see "Variety feature" on page 7).
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 46).
2
Select (fax) on the control panel.
3
Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 63).
4
Press (On Hook Dial) on the control panel or lift the handset.
5
Enter a fax number using the number keypad on the control panel.
6
Press (Start) on the control panel when you hear a high-pitched fax
signal from the remote fax machine.
Basic faxing
62
2. Menu Overview and Basic Setup
Sending a fax to multiple destinations
You can use the multiple send feature, which allows you to send a fax to multiple
locations. Originals are automatically stored in memory and sent to a remote
station. After transmission, the originals are automatically erased from memory.
You cannot send faxes with this feature if you chosen super fine as an option
or if the fax is in color.
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 46).
2
Select (fax) on the control panel.
3
Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 63).
4
Select (Menu) > Fax Feature > Multi Send on the control panel.
5
Enter the number of the first receiving fax machine and press OK.
You can press speed dial numbers or select a group dial number using
the (Address book) button.
6
Enter the second fax number and press OK.
The display asks you to enter another fax number to send the document.
7
To enter more fax numbers, press OK when Yes appears and repeat
steps 5 and 6.
•You can add up to 10 destinations.
•Once you have entered a group dial number, you cannot enter another
group dial number.
8
When you have finished entering fax numbers, select No at the Another
No.? prompt and press OK.
The machine begins sending the fax to the numbers you entered in the
order in which you entered them.
Multi send report is printed after sending faxes.
Basic faxing
63
2. Menu Overview and Basic Setup
21
Receiving a fax
Your machine is preset to Fax mode at the factory. When you receive a fax, the
machine answers the call on a specified number of rings and automatically
receives the fax.
22
Adjusting the document settings
Before starting a fax, change the following settings according to your original’s
status to get the best quality.
It may be necessary to press OK to navigate to lower-level menus for some
models.
Resolution
The default document settings produce good results when using typical text-
based originals. However, if you send originals that are of poor quality, or
contain photographs, you can adjust the resolution to produce a higher quality
fax.
1
Select (fax) > (Menu) > Fax Feature > Resolution on the control
panel.
2
Select the option you want and press OK.
•Standard: Originals with normal sized characters.
•Fine: Originals containing small characters or thin lines or originals
printed using a dot-matrix printer.
•Super Fine: Originals containing extremely fine detail. Super Fine
mode is enabled only if the machine with which you are
communicating also supports the Super Fine resolution.
•For memory transmission, Super Fine mode is not available. The
resolution setting is automatically changed to Fine.
•When your machine is set to Super Fine resolution and the fax machine
with which you are communicating does not support Super Fine
resolution, the machine transmits using the highest resolution mode
supported by the other fax machine.
•Photo Fax: Originals containing shades of gray or photographs.
•Color Fax: Original with colors.
•Memory transmission is not available in this mode.
•You can only send a color fax if the machine you are communicating with
supports color fax reception and you send the fax manually.
3
Press (Stop/Clear) to return to ready mode.
Basic faxing
64
2. Menu Overview and Basic Setup
Darkness
You can select the degree of darkness of the original document.
The darkness setting is applied to the current fax job. To change the default
setting (see "Fax menu" on page 184).
1
Select (fax) > (Menu) > Fax Feature > Darkness on the control
panel.
2
Select a darkness level you want.
3
Press (Stop/Clear) to return to ready mode.
3.Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
•Ordering supplies and accessories66
•Available supplies67
•Available maintenance parts68
•Installing accessories69
•Storing the toner cartridge70
•Redistributing toner72
•Replacing the toner cartridge74
•Monitoring the supplies life76
•Setting the toner low alert77
•Cleaning the machine78
•Tips for moving & storing your machine84
66
3. Maintenance
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Dell-authorized supplies, accessories, and maintenance parts, contact your local Dell dealer or the retailer where you purchased your machine. You can also
visit www.Dell.com/supplies, and then select your country/region to obtain the contact information for service.
67
3. Maintenance
Available supplies
When supplies reach the end of their life spans, you can order the followings of supplies for your machine:
Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific
country conditions.
Dell does not recommend using non-genuine Dell toner cartridge such as refilled or remanufactured toner. Dell cannot guarantee non-genuine Dell toner cartridge's
quality. Service or repair required as a result of using non-genuine Dell toner cartridges will not be covered under the machine’s warranty.
Type
Average yield
a
a.Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
Part name
Toner cartridge
Approx. 1,500 pagesYK1PM (All countries except China)
15RRN (For China only)
68
3. Maintenance
Available maintenance parts
To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service
provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its
“Average yield”.
Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which
is to maintain your machine in top working condition. The maintenance parts below should be replaced when the life span of each item has been met.
Parts
Average yield
a
a.It will be affected by the operating system used, computing performance, application software, connecting method, media, media size and job complexity.
Transfer RollerApprox. 30,000 pages
Fuser UnitApprox. 30,000 pages
Pick-Up RollerApprox. 30,000 pages
Feed RollerApprox. 30,000 pages
ADF Feed Roller
b
b.This feature may not be available depending on model or optional goods (see "Variety feature" on page 7).
Approx. 20,000 pages
ADF Rubber Pad
b
Approx. 20,000 pages
69
3. Maintenance
Installing accessories
When you install optional devices, such as optional tray, memory, etc, this
machine automatically detects and sets the optional devices. If you cannot use
the optional devices you installed in this driver, you can set the optional devices
in Device Settings to use.
1
Click the Windows Start menu.
•For Windows 8, from the Charms, select Search > Settings.
2
For Windows XP/2003, select Printers and Faxes.
•For Windows 2008/Vista, select Control Panel > Hardware and
Sound>Printers.
•For Windows 7, select Control Panel > Hardware and
Sound>Device and Printers.
•For Windows Server 2008 R2, select Control Panel >
Hardware>Device and Printers.
•For Windows 8, search for Device and Printers.
3
Right-click your machine.
4
For Windows XP/2003/2008/Vista, press Properties.
•For Windows 7, Windows Server 2008 R2, and Windows 8, from
context menus, select Printer properties.
If Printer properties item has a ▶mark, you can select other printer drivers
connected with the selected printer.
5
Select Device Options or Device Settings.
The Printer properties window may differ depending on the driver or
operating system you are using.
6
Select the appropriate option.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
•Tray Options: Select the optional tray you installed. You can select
the tray.
•Storage Options: Select the optional memory you installed. If this
feature is checked, you can select the Print Mode.
•Printer Configuration: Select the printer language for the print job.
•Administrator Settings: You can select the Printer status and EMF
Spooling.
•Custom Paper Size Settings: You can specify custom paper size.
7
Click OK until you exit the Printer properties window.
70
3. Maintenance
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Dell suggests users follow these recommendations to ensure
optimal performance, highest quality, and longest life from your new Dell toner
cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
•Store the cartridge inside the protective bag from the original package.
•Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
•Do not store consumables in any of the following conditions:
-Temperature greater than 40°C (104°F).
-Humidity range less than 20% or greater than 80%.
-An environment with extreme changes in humidity or temperature.
-Direct sunlight or room light.
-Dusty places.
-A car for a long period of time.
-An environment where corrosive gases are present.
-An environment with salty air.
1
Handling instructions
•Do not touch the surface of the photoconductive drum in the cartridge.
•Do not expose the cartridge to unnecessary vibrations or shock.
•Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Dell Inc. does not recommend or approve the use of non-Dell brand toner
cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Dell’s printer warranty does not cover damage to the machine caused by
the use of a refilled, remanufactured, or non-Dell brand toner cartridges.
Storing the toner cartridge
71
3. Maintenance
3
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield) depends on the
amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
72
3. Maintenance
Redistributing toner
When the toner cartridge is near the end of its life:
•White streaks or light printing occurs and/or density variation side to side.
•The Status LED blinks red. In the case of machine with a Toner LED, it blinks orange.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
•When opening a scan unit, hold the document feeder and scan unit together.
Redistributing toner
73
3. Maintenance
1
2
74
3. Maintenance
Replacing the toner cartridge
•Shake the toner cartridge thoroughly, it will increase the initial print quality.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
•When opening a scan unit, hold the document feeder and scan unit together.
When a toner cartridge has reached the end of life, the machine will stop printing.
Replacing the toner cartridge
75
3. Maintenance
76
3. Maintenance
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if
necessary.
•In ready mode, press and hold (Stop/Clear) button for about 6 seconds, then release. A supplied Information report prints out.
•It may be necessary to press OK to navigate to lower-level menus for some models.
1
Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.
2
Select the option you want and press OK.
•Total: Displays the total number of pages printed.
•ADF Scan: Displays the number of pages printed by using the document feeder.
•Platen Scan: Displays the number of pages scanned by using scanner glass.
•Supplies Info.: Prints the supply information page.
3
Press (Stop/Clear) to return to ready mode.
77
3. Maintenance
Setting the toner low alert
If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.
You can set the machine’s settings by using the Device Settings in Dell Printer Manager program or Machine section in Printer Settings Utility program.
•For Windows and Mac users, see "Device Settings" on page 250.
1
Select (Menu) > System Setup > Maintenance > TonerLow Alert on the control panel.
2
Select the option you want.
3
Press OK to save the selection.
78
3. Maintenance
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
•Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
•If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
4
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
Cleaning the machine
79
3. Maintenance
5
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.
•Use a dry lint-free cloth to clean the machine.
•Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
•When opening a scan unit, hold the document feeder and scan unit together.
Cleaning the machine
80
3. Maintenance
1
2
Cleaning the machine
81
3. Maintenance
6
Cleaning the pickup roller
•Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
Cleaning the machine
82
3. Maintenance
7
Cleaning the scan unit
Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.
•Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
1
Slightly dampen a soft, lint-free cloth or paper towel with water.
2
Lift and open the scanner lid.
Cleaning the machine
83
3. Maintenance
3
Wipe the surface of the scanner until it is clean and dry.
1Scanner lid
2Scanner glass
3Document feeder glass
4White bar
4
Close the scanner lid.
1
2
4
3
84
3. Maintenance
Tips for moving & storing your machine
•When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•When moving the machine, make sure at least two people are holding the machine securely.
4.Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
•Tips for avoiding paper jams86
•Clearing original document jams87
•Clearing paper jams92
•Understanding the status LED96
•Understanding display messages98
This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.If you
cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in
the Advanced Guide (see "Troubleshooting" on page 261).If you cannot find a solution in the
User's Guide or the problem persists, call for service.
86
4. Troubleshooting
Tips for avoiding paper jams
By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 37).
•Do not remove paper from the tray while your machine is printing.
•Flex, fan, and straighten paper before loading.
•Do not use creased, damp, or highly curled paper.
•Do not mix papers in a tray.
•Use only recommended print media (see "Print media specifications" on page 106).
87
4. Troubleshooting
Clearing original document jams
When an original document jams in the document feeder, a warning message appears on the display.
To avoid tearing the document, remove the jammed document slowly and carefully.
To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.
Clearing original document jams
88
4. Troubleshooting
1
Original paper jam in front of scanner
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
•This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 7).
Clearing original document jams
89
4. Troubleshooting
2
Original paper jam inside of scanner
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
•This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 7).
Clearing original document jams
90
4. Troubleshooting
Clearing original document jams
91
4. Troubleshooting
3
Original paper jam in exit area of scanner
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
•This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 18).
1
Remove any remaining pages from the document feeder.
2
Gently remove the jammed paper from the document feeder.
92
4. Troubleshooting
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
4
In tray
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
Clearing paper jams
93
4. Troubleshooting
5
Inside the machine
•The fuser area is hot. Take care when removing paper from the machine.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
Clearing paper jams
94
4. Troubleshooting
1
2
Clearing paper jams
95
4. Troubleshooting
If you do not see the paper in this area, stop and go to next step:
96
4. Troubleshooting
Understanding the status LED
The color of the LED indicates the machine's current status.
•Some LEDs may not be available depending on model or country (see "Control panel overview" on page 21).
•To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 98).
•You also can resolve the error with the guideline from the computers’s Dell Printing Status or Smart Panel program window (see "Using Dell Printer Status" on
page 251 ).
•If the problem persists, call a service representative.
LEDStatusDescription
Status
OffThe machine is off-line.
Green
BlinkingWhen the backlight blinks, the machine is receiving or printing data.
On•The machine is on-line and can be used.
Red
Blinking
•A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem
is cleared, the machine resumes.
•Small amount of toner is left in the cartridge. The estimated cartridge life
a
of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page
72).
b
On
•A toner cartridge has almost reached its estimated cartridge life
a
. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 74).
•The cover is opened. Close the cover.
•There is no paper in the tray when receiving or printing data. Load paper in the tray.
•The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 98).
•A paper jam has occurred (see "Clearing paper jams" on page 92).
Understanding the status LED
97
4. Troubleshooting
()
WPS
b
Blue
BlinkingThe machine is connecting to a wireless network.
OnThe machine is connected to a wireless network (see "Wireless network setup" on page 148).
OffThe machine is disconnected from a wireless network.
()
Power/
Wakeup
Blue
OnThe machine is in power save mode.
Off
The machine is in ready mode or machine’s power is off.
EcoGreen
OnEco mode is on.
The default setting of Eco mode is 2-up and toner save.
OffEco mode is off.
Toner
b
Orange
Blinking
Small amount of toner is left in the cartridge. The estimated cartridge life
a
of toner is close. Prepare a new cartridge for replacement.
You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 72).
On
A toner cartridge has almost reached its estimated cartridge life
a
. It is recommended to replace the toner cartridge (see "Replacing
the toner cartridge" on page 74).
OffAll toner cartridges are at normal capacity.
a.Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.
b.Some LEDs may not be available depending on model or country (see "Control panel overview" on page 21).
LEDStatusDescription
98
4. Troubleshooting
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning,
and correct the problem, if necessary.
•You can resolve the error with the guideline from the computers’s Printing Status or Smart Panel program window (see "Using Dell Printer Status" on page 251).
•If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
•When you call for service, provide the service representative with the contents of display message.
•Some messages may not appear on the display depending on the options or models.
•[error number] indicates the error number.
6
Paper Jam-related messages
MessageMeaningSuggested solutions
Document jam.
Remove jam
The loaded original document has jammed in the document
feeder.
Clear the jam (see "Clearing original document jams" on page 87).
Jam or empty
Door open&close
•Paper has jammed in the paper feed area.
•There is no paper in tray.
•Clear the jam (see "In tray" on page 92).
•Load paper in tray (see "Loading paper in the tray" on page 38).
Paper Jam
inside machine
Paper has jammed in the inside machine.Clear the jam (see "Inside the machine" on page 93).
Understanding display messages
99
4. Troubleshooting
7
Toner-related messages
MessageMeaningSuggested solutions
Install Toner
Cartridge
A toner cartridge is not installed.Install a toner cartridge.
Not Compatible
Toner cartridge
The toner cartridge you have installed is not for your machine.Install a Dell-genuine toner cartridge, designed for your machine.
Prepare new cartridgeSmall amount of toner is left in the indicated cartridge. The
estimated cartridge life of toner is close.
Prepare a new cartridge for a replacement. You may temporarily
increase the printing quality by redistributing the toner (see
"Redistributing toner" on page 72).
Understanding display messages
100
4. Troubleshooting
Replace new cartridgeThe indicated toner cartridge has almost reached its estimated
cartridge life.
Estimated cartridge life means the expected or
estimated toner cartridge life, which indicates the
average capacity of print-outs and is designed pursuant
to ISO/IEC 19752 (see "Available supplies" on page 67).
The number of pages may be affected by operating
environment, percentage of image area, printing
interval, media, percentage of image area, and media
size. Some amount of toner may remain in the cartridge
even when replace new cartridge appears and the
machine stops printing.
•You can choose Stop or Continue as shown on the control panel.
If you select Stop, the printer stops printing and you cannot print
any more without changing the cartridge. If you select Continue,
the printer keeps printing but the printing quality cannot be
guaranteed.
•Replace the toner cartridge for the best print quality when this
message appears. Using a cartridge beyond this stage can result in
printing quality issues (see "Replacing the toner cartridge" on
page 74).
Dell does not recommend using a non-genuine Dell toner
cartridge such as refilled or remanufactured. Dell cannot
guarantee a non-genuine Dell toner cartridge's quality.
Service or repair required as a result of using non-genuine
Dell toner cartridges will not be covered under the machine
warranty.
The indicated toner cartridge has reached its estimated
cartridge life. The machine might stop printing.
Replace the toner cartridge (see "Replacing the toner cartridge" on
page 74).
MessageMeaningSuggested solutions
Understanding display messages
101
4. Troubleshooting
8
Tray-related messages
9
Network-related messages
MessageMeaningSuggested solutions
Jam or empty
Door open&close
•Paper has jammed in the paper feed area.
•There is no paper in tray.
•Clear the jam (see "In tray" on page 92).
•Load paper in tray (see "Loading paper in the tray" on page 38).
MessageMeaningSuggested solutions
Network Problem:
IP Conflict
The network IP address you have set is being used by
someone else.
Check the IP address and reset it if necessary (see "Printing a network
configuration report" on page 138).
Wireless
Network Error
Wireless module is not installed.Call for service.
Understanding display messages
102
4. Troubleshooting
10
Misc. messages
MessageMeaningSuggested solutions
Door Open
Close it
The cover is not securely latched.Close the cover until it locks into place.
Door of scanner is open.The document feeder cover is not securely latched.Close the cover until it locks into place.
Error [error number]
Turn off then on
The machine unit cannot be controlled.Reboot the power and try the printing job again. If the problem
persists, please call for service.
Error [error number]
Call for service
Scanner LockedThe scanner is locked.Reboot the power. If the problem persists, please call for service.
5.Appendix
This chapter provides product specifications and information concerning applicable regulations.
•Specifications104
•Regulatory information113
•Copyright126
104
5. Appendix
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.Dell.com for possible changes in information.
ItemsDescription
DimensionWidth x Length x HeightB1165nfw Series402 x 293 x 296 mm (15.83 x 11.54x 11.65 inches)
WeightMachine with consumablesB1165nfw Series8 Kg (17.64lbs)
Noise Level
a
Ready modeLess than 26 dB (A)
Print modeLess than 50 dB (A)
Copy modeScanner glassLess than 50 dB (A)
Document feederLess than 52 dB (A)
Scan modeScanner glassLess than 52 dB (A)
Document feederLess than 54 dB (A)
TemperatureOperation10 to 32°C (50 to 89.6°F)
Storage (packed)-20 to 40°C (-4 to 104°F)
HumidityOperation20 to 80% RH
Storage (packed)10 to 90% RH
Specifications
105
5. Appendix
Power rating
b
110 volt modelsAC 110 - 127 V
220 volt modelsAC 220 - 240 V
Power consumptionAverage operating modeLess than 310 W
Network and wireless models only (see "Features by models" on page 7).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
ItemsSpecifications
Network interface•Ethernet 10/100 Base-TX Wired Lan
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and Windows Server
are registered trademarks of Microsoft Corporation in the United States and/or other countries; Adobe and Acrobat Reader are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
iPad, iPhone, iPod touch, TrueType, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries. AirPrint and the AirPrint logo are
trademarks of Apple Inc.
Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Google Cloud Print is a trademark of Google Inc.
Google, Picasa, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
Refer to the 'LICENSE.txt' file in the provided CD/DVD for the open source license information.
REV. 3.00
ADVANCED
User’s Guide
Dell B1165nfw
ADVANCED
User’s Guide
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on windows.
128
ADVANCED
1.Software Installation
Installation for Mac 131
Reinstallation for Mac 132
Installation for Linux 133
Reinstallation for Linux 135
2.Using a Network-Connected
Machine
Useful network programs 137
Wired network setup 138
Installing driver over the network 141
IPv6 configuration 146
Wireless network setup 148
3.Useful Setting Menus
Before you begin reading a chapter 175
Print menu 176
Copy menu 177
Fax menu 184
Scan menu 188
System setup 190
4.Special Features
Altitude adjustment 203
Entering various characters 204
Setting up the fax address book 205
Printing features 209
Scan features 222
Fax features 230
Using memory/hard drive features 241
5.Useful Management Tools
Accessing management tools 243
Using Firmware update utility 244
Using Dell Supplies Ordering Utility 245
Using Embedded Web Service 246
Using Dell Printer Manager 248
Using Dell Printer Status 251
Using Dell Printer Experience 253
Using the Linux Unified Driver Configurator 258
129
ADVANCED
6.Troubleshooting
Paper feeding problems 262
Power and cable connecting problems 263
Printing problems 264
Printing quality problems 268
Copying problems 276
Scanning problems 277
Faxing problems 278
Operating system problems 280
1.Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using
the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see "Installing driver over the network" on page 141).
•Installation for Mac131
•Reinstallation for Mac132
•Installation for Linux133
•Reinstallation for Linux135
•If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver (see
"Installing the driver locally" on page 24).
•Only use a USB cable no longer then 3 meter (118 inches).
131
1. Software Installation
Installation for Mac
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD/DVD drive.
3
Double-click the CD/DVD icon that appears on your Mac desktop.
•For Mac OS X 10.8, double-click the CD/DVD that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK.
10
Select Direct Connection using USB cable on the Printer Connection
Type and click Continue.
11
Click Add Printer button to select your printer and add it to your printer
list.
•For MFP models, Click Add Fax button to select your fax and add it to
your fax list.
12
After the installation is finished, click Close or Restart.
To install the fax driver:
a Open the Applications folder > Dell > Fax Queue Creator.
b Your machine appears on the Printer List
c Select machine to use and click Create button
132
1. Software Installation
Reinstallation for Mac
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Open the Applications folder > Dell > Printer Software Uninstaller.
2
To uninstall printer software, click Continue.
3
Check the program you want to delete and click Uninstall.
4
Enter the password and click OK.
5
After the uninstallation is finished, click Close.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
133
1. Software Installation
Installation for Linux
You need to download Linux software packages from the Dell website to install
the printer software (http://www.Dell.com > find your product > Support or
Downloads).
1
Installing the Unified Linux Driver
1
Make sure that the machine is connected to your computer and
powered on.
2
When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
3
From the Dell website, download the Unified Linux Driver package to
your computer.
4
Right-click the Unified Linux Driver package and extract the package.
5
Double click cdroot > autorun.
6
When the welcome screen appears, click Next.
7
When the installation is complete, click Finish.
The installation program added the Unified Driver Configurator desktop icon
and the Unified Driver group to the system menu for your convenience. If you
have any difficulties, consult the on-screen help that is available through your
system menu or from the driver package Windows applications, such as Unified
Driver Configurator or Image Manager.
2
Installing the Smart Panel
1
Make sure that the machine is connected to your computer and
powered on.
2
When the Administrator Login window appears, type in root in the
Login field and enter the system password.
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
3
From the Dell website, download the Smart Panel package to your
computer.
4
Right-click the Smart Panel package and extract the package.
5
Double click cdroot > Linux > smartpanel > install.sh.
Installation for Linux
134
1. Software Installation
3
Installing the Printer Settings Utility
1
Make sure that the machine is connected to your computer and
powered on.
2
When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
3
From the Dell website, download the Printer Settings Utility package to
your computer.
4
Right-click the Printer Settings Utility package and extract the
package.
5
Double click cdroot > Linux > psu > install.sh.
135
1. Software Installation
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Make sure that the machine is connected to your computer and
powered on.
2
When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to uninstall the printer driver. If you
are not a super user, ask your system administrator.
3
Open Terminal program. When the Terminal screen appears, type in the
This chapter gives you step-by-step instructions for setting up a network connected machine and software.
•Useful network programs137
•Wired network setup138
•Installing driver over the network141
•IPv6 configuration146
•Wireless network setup148
Supported optional devices and features may differ according to your model (see "Features by
models" on page 7).
137
2. Using a Network-Connected Machine
Useful network programs
There are several programs available to setup the network settings easily in a
network environment. For the network administrator especially, managing
several machines on the network is possible.
•Before using the programs below, set the IP address first.
•Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
1
SetIP wired network setup
This utility program allows you to select a network interface and manually
configure the IP addresses for use with the TCP/IP protocol.
•See "IPv4 configuration using SetIP (Windows)" on page 138.
•See "IPv4 configuration using SetIP (Mac)" on page 139.
•See "IPv4 configuration using SetIP (Linux)" on page 140.
•The machine that does not support the network port, it will not be able
to use this feature (see "Rear view" on page 20).
•TCP/IPv6 is not supported by this program.
138
2. Using a Network-Connected Machine
Wired network setup
2
Printing a network configuration report
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
•The machine has the display screen: Press the (Menu) button on the
control panel and select Network > Network Conf. (Network
Configuration).
•The machine does not have the display screen: Press the (Cancel or
Stop/Clear) button for more than 4~5 seconds on the control panel.
Using this Network Configuration Report, you can find your machine’s MAC
address and IP address.
For example:
•MAC Address: 00:15:99:41:A2:78
•IP Address: 169.254.192.192
3
Setting IP address
•The machine that does not support the network interface, it will not be
able to use this feature (see "Rear view" on page 20).
•TCP/IPv6 is not supported by this program.
First, you have to set up an IP address for network printing and managements.
In most cases a new IP address will be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server located on the network.
IPv4 configuration using SetIP (Windows)
Before using the SetIP program, disable the computer firewall from Control
Panel > Security Center > Windows Firewall.
1
Install this program from the supplied CD/DVD by double-click
Application > SetIP > Setup.exe.
2
Follow the instructions in the installation window.
3
Connect your machine to the network with a network cable.
4
Turn on the machine.
5
From the Windows Start menu, select All Programs > Dell Printers >
SetIP > SetIP.
Wired network setup
139
2. Using a Network-Connected Machine
6
Click the icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
7
Enter the machine’s new information into the configuration window as
follows. In a corporate intranet, you may need to have this information
assigned by a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 138) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
8
Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
IPv4 configuration using SetIP (Mac)
Before using the SetIP program, disable the computer firewall from System
Preferences > Security > Firewall.
The following instructions may vary from your model.
1
Connect your machine to the network with a network cable.
2
Insert the supplied software CD into your CD/DVD drive.
3
Double-click the CD/DVD icon that appears on your Mac desktop.
•For Mac OS X 10.8, Double-click the CD/DVD icon that appears on
your Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
Wired network setup
140
2. Using a Network-Connected Machine
9
Enter the password and click OK.
10
Select Network Connection on the Printer Connection Type and click
Set IP Address button.
11
Click the icon (third from the left) in the SetIP window to open the
TCP/IP configuration window.
12
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 138) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
13
Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
IPv4 configuration using SetIP (Linux)
Before using the SetIP program, disable the computer firewall from System
Preferences or Administrator.
The following instructions may vary from your model or operating systems.
1
Open /opt/Dell/mfp/share/utils/.
2
Double-click the SetIPApplet.html file.
3
Click to open the TCP/IP configuration window.
4
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 138) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
5
The machine will automatically print the Network Configuration
Report.
141
2. Using a Network-Connected Machine
Installing driver over the network
•Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).
•The machine that does not support the network interface, it will not be
able to use this feature (see "Rear view" on page 20).
4
Windows
1
Insert the supplied software CD into your CD/DVD drive.
The software CD should automatically run and an installation window
will appear.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD/
DVD drive and click OK.
•For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD/DVD drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
2
Click New Printer.
3
Choose Ethernet.
Installing driver over the network
142
2. Using a Network-Connected Machine
4
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set.
Click Next.
5
The searched machines will be shown on the screen. Select the one you
wish to use and click Next.
If you cannot find your machine in network, turn off the firewall and click
Update. For Windows operating system, Start > Control Panel and start
windows firewall, and set this option unactivated. For other operating
system, refer to its on-line guide.
6
Follow the instructions in the installation window.
From the Windows 8 Start Screen
•Dell Printer Experience app can only be used in the Start screen when
V4 driver is installed. The V4 driver is automatically downloaded from the
Windows Update if your computer is connected to the Internet. If not,
you can manually download the V4 driver from Dell website,
www.Dell.com > find your product > Support or downloads.
•You can download Dell Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
a From Charms, select Search.
b Click Store.
c Search and click Dell Printer Experience.
d Click Install.
Installing driver over the network
143
2. Using a Network-Connected Machine
•If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Dell website, www.Dell.com >find your product >
Support or downloads.
•If you want to install Dell’s printer management tools, you need to install
them using the supplied software CD.
1
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 138).
2
From Charms, select Settings > Change PC settings > Devices.
3
Click Add a device.
Discovered machines will be shown on the screen.
4
Click the model name or host name you wish to use.
You can print a Network Configuration Report from the machine’s control
panel that will show the current machine’s host name.
5
The driver is automatically installed from the Windows Update.
5
Mac
1
Make sure that the machine is connected to your network and powered
on.
2
Insert the supplied software CD into your CD/DVD drive.
3
Double-click the CD/DVD icon that appears on your Mac desktop.
•For Mac OS X 10.8, double-click the CD/DVD that appears on Finder.
4
Double-click the MAC_Installer folder > Installer OS X icon.
5
Click Continue.
6
Read the license agreement and click Continue.
7
Click Agree to agree to the license agreement.
8
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
Installing driver over the network
144
2. Using a Network-Connected Machine
9
Enter the password and click OK.
10
Select Network connection on the Printer Connection Type and click
Continue.
11
Click Add Printer button to select your printer and add it to your printer
list.
12
Click IP and select HP Jetdirect - Socket in Protocol.
13
Enter the machine’s IP address in the Address input field.
14
Enter the queue name in the Queue input field. If you cannot determine
the queue name for your machine server, try using the default queue
first.
15
If Auto Select does not work properly, choose Select Printer Software
and your machine name in Print Using.
16
Click Add.
17
After the installation is finished, click Close or Restart.
stall the fax driver:
a Open the Applications folder > Dell > Fax Queue Creator.
b Your machine appears on the Printer List.
c Select machine to use and Click Create button.
6
Linux
You need to download Linux software packages from the Dell website to install
the printer software (http://www.Dell.com > find your product > Support or
Downloads).
To install other software:
•See "Installing the Smart Panel" on page 133.
•See "Installing the Printer Settings Utility" on page 134.
Installing driver over the network
145
2. Using a Network-Connected Machine
Install the Linux driver and add network printer
1
Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2
Download the Unified Linux Driver package from the Dell website.
3
Extract the UnifiedLinuxDriver.tar.gz file and open the new directory.
4
Double-click the Linux folder > install.sh icon.
5
The Dell installer window opens. Click Continue.
6
The add printer wizard window opens. Click Next.
7
Select network printer and click Search button.
8
The machine’s IP address and model name appears on list field.
9
Select your machine and click Next.
10
Input the printer description and Next.
11
After the machine is added, click Finish.
12
When installation is done, click Finish.
Add a network printer
1
Double-click the Unified Driver Configurator.
2
Click Add Printer.
3
The Add printer wizard window opens. Click Next.
4
Select Network printer and click the Search button.
5
The printer’s IP address and model name appears on list field.
6
Select your machine and click Next.
7
Enter the printer description and click Next.
8
After the machine is added, click Finish.
146
2. Using a Network-Connected Machine
IPv6 configuration
IPv6 is supported properly only in Windows Vista or higher.
•Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7 or "Menu
overview" on page 29).
•If the IPv6 network seems to not be working, set all the network setting
to the factory defaults and try again using Clear Setting.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
7
From the control panel
1
Connect your machine to the network with a network cable.
2
Turn on the machine.
3
Print a Network Configuration Report that will check IPv6 addresses
(see "Printing a network configuration report" on page 138).
4
Select Start > Control Panel > Printers and Faxes.
5
Click Add a printer in the left pane of the Printers and Faxes windows.
6
Click Add a local printer in the Add Printer windows.
7
The Add Printer Wizard window appears. Follow the instructions in the
window.
If the machine does not work in the network environment, activate IPv6.
Refer to the next section followed by.
Activating IPv6
1
Press the (Menu) button on the control panel.
2
Press Network > TCP/IP (IPv6) > IPv6 Activate.
3
Select On and press OK.
4
Turn the machine off and turn it on again.
5
Reinstall your printer driver.
IPv6 configuration
147
2. Using a Network-Connected Machine
Setting IPv6 addresses
The machine supports the following IPv6 addresses for network printing and
managements.
•Link-local Address: Self-configured local IPv6 address (Address starts with
FE80).
•Stateless Address: Automatically configured IPv6 address by a network
router.
•Stateful Address: IPv6 address configured by a DHCPv6 server.
•Manual Address: Manually configured IPv6 address by a user.
DHCPv6 address configuration (Stateful)
If you have a DHCPv6 server on your network, you can set one of the following
options for default dynamic host configuration.
1
Press the (Menu) button on the control panel.
2
Press Network > TCP/IP (IPv6) > DHCPv6 Config.
3
Press OK to select the required value you want.
•DHCPv6 Addr.: Always use DHCPv6 regardless of router request.
•DHCPv6 Off: Never use DHCPv6 regardless of router request.
•Router: Use DHCPv6 only when requested by a router.
148
2. Using a Network-Connected Machine
Wireless network setup
•Make sure your machine supports wireless networking. Wireless
networking may not be available depending on the model (see "Features
by models" on page 7).
•If the IPv6 network seems to not be working, set all the network settings
to the factory defaults and try again using Clear Setting.
8
Getting started
Understanding your network type
Typically, you can only have one connection between your computer and the
machine at a time.
Wireless network name and Network Password
Wireless networks require higher security, so when an access point is first set up,
a network name (SSID), the type of security used, and a Network Password are
created for the network. Ask your network administrator about this information
before proceeding with the machine installation.
Infrastructure mode
This is an environment generally used for homes and SOHOs
(Small Office/ Home Office). This mode uses an access point to
communicate with the wireless machine.
Ad hoc mode
This mode does not use an access point. The wireless
computer and wireless machine communicate directly.
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2. Using a Network-Connected Machine
9
Introducing wireless set up methods
You can set wireless settings either from the machine or the computer. Choose the setting method from the below table.
Some wireless network installation types may not be available depending on the model or country.
•If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 171).
•It is strongly recommended that you set the password on Access Points. If you do not set the password on Access Points, they might be exposed to illegal access
from unknown machines including PCs, smart phones and printers. Refer to the Access Point user' guide for password settings.
Set up methodConnecting methodDescription & Reference
With Access Point
From the computerWindows User, see "Dell Printer Easy Wi-Fi Install" on page 155.
Windows User, see "Access point via USB cable in Windows" on page 157.
Mac User, see "Access point via USB cable" on page 164.
See "Using a network cable" on page 167.
From the machine’s control panelSee "Using the WPS button" on page 150.
See "Using the menu button" on page 154.
Without Access Point
From the computerWindows User, see "Ad hoc via USB cable" on page 165.
Mac User, see "Ad hoc via USB cable" on page 165.
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2. Using a Network-Connected Machine
10
Using the WPS button
If your machine and an access point (or wireless router) support Wi-Fi Protected
Setup™ (WPS), you can easily configure the wireless network settings by
pressing the (WPS) button on the control panel without a computer.
•If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine.
Using the WPS (PBC) button or entering the PIN from the computer to
connect to the access point (or wireless router) varies depending on the
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
•When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.
Items to prepare
•Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
•Check if your machine supports Wi-Fi Protected Setup™ (WPS).
•Networked computer (PIN mode only)
Choosing your type
There are two methods available to connect your machine to a wireless network
using the (WPS) button on the control panel.
The Push Button Configuration (PBC) method allows you to connect your
machine to a wireless network by pressing both the (WPS) button on the
control panel of your machine and the WPS (PBC) button on a Wi-Fi Protected
Setup™ WPS-enabled access point (or wireless router) respectively.
The Personal Identification Number (PIN) method helps you connect your
machine to a wireless network by entering the supplied PIN information on a Wi-
Fi Protected Setup™ WPS-enabled access point (or wireless router).
Factory default in your machine is PBC mode, which is recommended for a
typical wireless network environment.
You can change the WPS mode in control panel ( (Menu) > Network >
Wireless > OK > WPS Setting).
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2. Using a Network-Connected Machine
Machines with a display screen
Connecting in PBC mode
1
Press and hold the (WPS) button on the control panel for more than
2 seconds.
The machine starts waiting for up to two minutes until you press the WPS
(PBC) button on the access point (or wireless router).
2
Press the WPS (PBC) button on the access point (or wireless router).
The messages are displayed on the display screen in the order below:
a Connecting: The machine is connecting to the access point (or
wireless router).
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
c AP SSID: After completing the wireless network connection process,
the AP’s SSID information appears on the display.
3
Insert the supplied CD into the CD/DVD drive and proceed to install the
software following the directions on the screen. When the "Connect
Printer" screen appears, select the Network (Ethernet/Wireless)
connection.
Connecting in PIN mode
1
Press and hold the (WPS) button on the control panel for more than
2 seconds.
2
The eight-digit PIN appears on the display.
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
The messages are displayed on the display screen in the order below:
a Connecting: The machine is connecting to the wireless network.
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
c SSID Type: After completing the wireless network connection
process, the AP’s SSID information is displayed on the LCD display.
3
Insert the supplied CD into the CD/DVD drive and proceed to install the
software following the directions on the screen. When the "Connect
▪Device Name: Enter the printer’s name for searching for your
printer on a wireless network. By default, the device name is the
model name.
▪IP Address: Enter the IP address of the printer. This IP address is
used only for the local network and not for the infrastructure wired
or wireless network. We recommend using the default local IP
address (the default local IP address of the printer for Wi-Fi Direct is
192.168.3.1 )
▪Group Owner: Activate this option to assign the printer the Wi-Fi
Direct group’s owner. The Group Owner acts similar to a wireless
access point. We recommend activating this option.
▪Network Password: If your printer is a Group Owner, a Network
Password is required for other mobile devices to connect to your
printer. You can configure a Network Password yourself, or can
remember the given Network Password that is randomly generated
by default.
From the machine (Machines with a display screen)
•Select Network > Wireless > Wi-Fi Direct from the control panel.
•Enable Wi-Fi Direct.
Setting up the mobile device
•After setting up Wi-Fi Direct from the printer, refer to the user manual of the
mobile device you are using to set its Wi-Fi Direct.
•After setting up Wi-Fi Direct, you need to download the mobile printing
application (For example: Dell Mobile printer) to print from your
smartphone.
•When you have found the printer you want to connect to from your
mobile device, select the printer and the printer's LED will blink. Press the
WPS button on the printer and it will be connected to your mobile
device.
•If your mobile device does not support WPS, you need to enter the
"Network Password" of a printer instead of pushing the WPS button.
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2. Using a Network-Connected Machine
16
What is Dell MobilePrint?
Dell MobilePrint is a free application that enables users to print photos,
documents, and web pages directly from your smartphone or tablet. Dell
MobilePrint is not only compatible with your Android, Windows and iOS smart
phones but also with your iPod Touch and tablet PC. It connects your mobile
device to a network connected Dell printer or to a wireless printer through a Wi-
Fi access point. Installing a new driver or configuring network settings isn’t
necessary – just simply install the Dell MobilePrint application, and it will
automatically detect compatible Dell printers. Besides printing photos, web
pages, and PDFs, scanning is also supported. If you have Dell multfunction
printer, scan any document into a JPG, PDF, or PNG format for quick and easy
viewing on your mobile device.
17
Downloading Dell MobilePrint
To download Dell MobilePrint, go to the application store (Dell Apps, Android
Market, Play Store, Marketplace) on your mobile device, and just search for “Dell
MobilePrint.” You can also visit iTunes for Apple devices or Marketplace for
Windows devices on your computer.
18
Supported Mobile OS
•Android OS 2.1 or higher
•iOS 4.0 or higher
•Windows Phone 7 or higher
19
Supported devices
•iOS 4.0 or higher: iPod Touch, iPhone, iPad
•Android 2.1 or higher: Galaxy S, Galaxy S2, Galaxy Tab, and Android mobile
devices
•Windows Phone 7 or higher: Dell Focus, Omnia7, and OmniaW, and
Windows mobile devices
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2. Using a Network-Connected Machine
20
Troubleshooting
Problems during setup or driver installation
Printers Not Found
•Your machine may not be turned on. Turn on your computer and the
machine.
•USB cable is not connected between your computer and machine. Connect
the machine to your computer using the USB cable.
•The machine does not support wireless networking. Check the machine's
user's guide included on the software CD supplied with your machine and
prepare a wireless network machine.
Connecting Failure - SSID Not Found
•The machine is unable to find the network name (SSID) you have selected or
entered. Check the network name (SSID) on your access point and try
connecting again.
•Your access point is not turned on. Turn on your access point.
Connecting Failure - Invalid Security
•Security is not configured correctly. Check the configured security on your
access point and machine.
Connecting Failure - General Connection Error
•Your computer is not receiving a signal from your machine. Check the USB
cable and your machine’s power.
Connecting Failure - Connected Wired Network
•Your machine is connected with a wired network cable. Remove the wired
network cable from your machine.
PC Connection Error
•The configured network address is unable to connect between your
computer and machine.
-For a DHCP network environment
The receives the IP address automatically (DHCP) when computer is
configured to DHCP.
-For a Static network environment
The machine uses the static address when the computer is configured
to static address.
For example,
If the computer’s network information is as shown below:
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2. Using a Network-Connected Machine
▪IP address: 169.254.133.42
▪Subnet Mask: 255.255.0.0
Then the machine’s network information should be as below:
▪IP address: 169.254.133.43
▪Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
▪Gateway: 169.254.133.1
Other problems
If problems occur while using the machine on a network, check the following:
For information on the access point (or wireless router), refer to its own
user's guide.
•Your computer, access point (or wireless router), or machine may not be
turned on.
•Check the wireless reception around the machine. If the router is far from
the machine or there is an obstacle, you might have difficulty receiving the
signal.
•Cycle the power for the access point (or wireless router), machine, and
computer. Sometimes cycling the power can recover network
communication.
•Check whether firewall software (V3 or Norton) is blocking the
communication.
If the computer and the machine are connected on the same network and it
cannot be found when searching, firewall software might be blocking the
communication. Refer to the user's guide for the software to turn it off and
try searching for the machine again.
•Check whether the machine's IP address is allocated correctly. You can
check the IP address by printing the network configuration report.
•Check whether the access point (or wireless router) has a configured
security (password). If it has a password, refer to the access point (or wireless
router) administrator.
•Check the machine's IP address. Reinstall the machine driver and change the
settings to connect to the machine on the network. Due to the
characteristics of DHCP, the allocated IP address could change if the
machine is not used for a long time or if the access point has been reset.
Register the product's MAC address when you confogure the DHCP server
on the access point (or wireless router). Then you can always use the IP
address that is set with the MAC address. You can identify the Mac address
of your machine by printing a network configuration report (see "Printing a
network configuration report" on page 138).
•Check the wireless environment. You might not be able to connect to the
network in the infrastructure environment where you need to type in a
user's information before connecting to the access point (or wireless router).
•This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless
communication types (e.g., Bluetooth) are not supported.
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2. Using a Network-Connected Machine
•When using the ad hoc mode, in operating systems such as Windows Vista,
you might need to set the wireless connection setting every time you use
the wireless machine.
•You cannot use infrastructure mode and ad hoc mode at the same time for
Dell wireless network machines.
•The machine is within the range of the wireless network.
•The machine is located away from obstacles that could block the wireless
signal.
Remove any large metal objects between the access point (or wireless
router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not
separated by poles, walls, or support columns containing metal or concrete.
•The machine is located away from other electronic devices that may
interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave
oven and some Bluetooth devices.
•Whenever the configuration of your access point (or wireless router)
changes, you must do the product's wireless network setup again.
•If Wi-Fi Direct is ON, this machine only supports IEEE 802.11 b/g.
•If the access point is set to work with the 802.11n standard only, it may
notconnect to your machine.
3.Useful Setting Menus
This chapter explains how to browse the current status of your machine, and the method of setting for advanced
machine setup.
•Before you begin reading a chapter175
•Print menu176
•Copy menu177
•Fax menu184
•Scan menu188
•System setup190
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3. Useful Setting Menus
Before you begin reading a chapter
This chapter explains all the features available for this series' models to help users easily understand the features.You can check the features available for each model
in the Basic Guide (see "Menu overview" on page 29).The following are tips for using this chapter
•The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing (Menu).
•Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
•For models that do not have the (Menu) on the control panel, this feature is not applicable (see "Control panel overview" on page 21).
•Some menu names may differ from your machine depending on its options or the models.
176
3. Useful Setting Menus
Print menu
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 29).
To change the menu options:
•Press (Menu) > Print Setup on the control panel.
•Or press Setup > Machine Setup > Print Setup.
ItemDescription
Orientation
Selects the direction in which information is printed on a
page.
Copies
You can enter the number of copies using the number
keypad.
Resolution
Specifies the number of dots printed per inch (dpi). The
higher the setting, the sharper printed characters and
graphics.
Darkness
Lightens or darkens the print on the page. The Normal
setting usually produces the best result. Use the Light
toner density setting to save toner.
Darken TextPrints text darker than on a normal document.
EmulationSets the emulation type and option.
177
3. Useful Setting Menus
Copy menu
1
Copy feature
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 29).
To change the menu options:
•Press (copy) > (Menu) > Copy Feature on the control panel.
Press the name and number or the keypad button labeled with the letter
you want to search.
For example, if you want to find the name “MOBILE,” press the 6 button,
which is labeled with “MNO.”
4
Press (Cancel or Stop/Clear) to return to ready mode.
Setting up the fax address book
208
4. Special Features
9
Printing address book
You can check your (Address Book) settings by printing a list.
1
Select ct (fax) > (Address Book) > Print on the control panel.
2
Press OK.
The machine begins printing.
209
4. Special Features
Printing features
•For basic printing features, refer to the Basic Guide (see "Basic printing"
on page 49).
•This feature may not be available depending on model or optional goods
(see "Features by models" on page 7).
10
Changing the default print settings
1
Click the Windows Start menu.
2
Select Control Panel > Devices and Printers.
3
Right-click on your machine.
4
Select Printing preferences.
If Printing preferences has a ▶, you can select other printer drivers
connected to the selected printer.
5
Change the settings on each tab.
6
Click OK.
If you want to change the settings for each print job, change it in Printing
Preferences.
11
Setting your machine as a default machine
1
Click the Windows Start menu.
2
Select Control Panel > Devices and Printers.
3
Select your machine.
4
Right-click your machine and select Set as Default Printer.
If Printing preferences has a ▶, you can select other printer drivers
connected to the selected printer.
Printing features
210
4. Special Features
12
Using advanced print features
XPS printer driver: used to print XPS file format.
•See "Features by models" on page 7.
•The XPS printer driver can be installed only on Windows Vista OS or
higher.
•Install optional memory when an XPS job does not print because the
printer is out of memory.
•For models that provide XPS driver on the software CD:
-You can install the XPS printer driver when you insert the software CD
into your CD/DVD drive. When the installation window appears, select
Advanced Installation > Custom Installation. You can select the
XPS printer driver in the Select Software and Utilities to Install
window.
•For models that provide XPS driver from the Dell website, www.Dell.com
> find your product> Support or downloads.
Printing to a file (PRN)
You will sometimes need to save the print data as a file.
1
Check the Print to file box in the Print window.
2
Click Print.
3
Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
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211
4. Special Features
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print
settings. The machine name, that appears in the printer properties window may differ depending on the machine in use.
•Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
•Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help"
on page 52).
ItemDescription
Multiple Pages per
Side
Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and
arranged in the order you specify. You can print up to 16 pages on one sheet.
Printing features
212
4. Special Features
Poster Printing
Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab
to make it easier to paste the sheets together.
Booklet Printing
a
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce
a booklet.
•If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media.
•The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see what
paper sizes are available.
•If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without or
mark).
•Double-sided
Printing
•Double-sided
Printing (Manual)
a
Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented.
•You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper
•If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of
the document first. After that, a message appears on your computer.
•Skip Blank Pages feature does not work when you select the duplex option.
ItemDescription
8
9
Printing features
213
4. Special Features
•Double-sided
Printing
•Double-sided
Printing (Manual)
a
•Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine.
This option is available only when you use the PCL/XPS printer driver.
•None: Disables this feature.
•Long Edge: This option is the conventional layout used in bookbinding.
•Short Edge: This option is the conventional layout used in calendars.
•Reverse Double-Sided Printing: Check this option to reverse the print order when duplex printing. This option is not available when you
use Double-sided Printing (Manual).
Paper OptionsChanges the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the
document.
WatermarkThe watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
ItemDescription
Printing features
214
4. Special Features
Watermark
(Creating a
watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Enter a text message in the Watermark Message box.
You can enter up to 256 characters. The message displays in the preview window.
Watermark
(Editing a watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
d Click Update to save the changes.
e Click OK or Print until you exit the Print window.
Watermark
(Deleting a
watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Select the watermark you want to delete from the Current Watermarks list and click Delete.
d Click OK or Print until you exit the Print window.
Overlay
a
This option is available only when you use the PCL/SPL printer driver (see "Software" on page 7).
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing
exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load
preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
•The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a watermark.
•The resolution of the overlay document must be the same as that of the document you will print with the overlay.
ItemDescription
Printing features
215
4. Special Features
Overlay
a
(Creating a new page
overlay)
a To save the document as an overlay, access Printing Preferences.
b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears.
c In the Edit Overlay window, click Create.
d In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is
C:\Formover).
e Click Save. The name appears on the Overlay List.
f Click OK or Print until you exit the Print window.
The file is not printed. Instead, it is stored on your computer hard disk drive.
Overlay
a
(Using a page overlay)
a Click the Advanced tab.
b Select the desired overlay from the Text drop-down list.
c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you
want to use.
If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window.
After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the Overlay
List box.
d If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a
document for printing, asking you to confirm printing an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.
e Click OK or Print until you exit the Print window.
Overlay
a
(Deleting a page
overlay)
a In the Printing Preferences window, click the Advanced tab.
b Select Edit in the Text drop down list.
c Select the overlay you want to delete from the Overlay List box.
d Click Delete.
e When a confirming message window appears, click Yes.
f Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use.
ItemDescription
Printing features
216
4. Special Features
Print Mode
•This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 7).
•Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
•Print Mode: The default Print Mode is Normal, which is for printing without saving the printing file in the memory.
-Normal: This mode prints without storing your document in the optional memory.
-Proof: This mode is useful when you print more than one copy. You can print one copy first to check, then print the rest of the copies later.
-Confidential: This mode is used for printing confidential documents. You need to enter a password to print.
-Store: Select this setting to save a document in the mass storage device (HDD) without printing.
-Store and Print: This mode is used when printing and storing document at the same time.
-Spool: This option can be useful when handling large amounts of data. If you select this setting, the printer spools the document into the
mass storage device (HDD) and then prints it from the mass storage device (HDD) queue, decreasing the computer’s work load.
-Print Schedule: Select this setting to print the document at a specified time.
•User ID: This option is used when you need to find a saved file using the control panel.
•Job Name: This option is used when you need to find a saved file using the control panel.
Job Encryption
Encrypts printing data first, and transmits it to the machine. This feature protects the printing information even though the data is snatched on
a network.
Job Encryption feature is enabled only when the mass storage device (HDD) is installed. The mass storage device (HDD) is used to
decrypt the printing data (see "Variety feature" on page 7).
a.This option is not available when you use XPS driver.
ItemDescription
Printing features
217
4. Special Features
13
Using Direct Printing Utility
•Direct Printing Utility may not be available depending on model or
optional goods (see "Software" on page 7).
•Available for Windows OS users only.
What is Direct Printing Utility?
Direct Printing Utility is a program that sends the PDF files directly to your
machine to print without having to opening the file.
To install this program, select Advanced Installation > Custom Installation
and put a check mark in this program when you install the printer driver.
•Mass storage device (HDD) should be installed on your machine, to print
files using this program. (see "Variety feature" on page 7).
•You cannot print PDF files that are restricted. Deactivate the printing
restriction feature and retry printing.
•You cannot print PDF files that are restricted by a password. Deactivate
the password feature, and retry printing.
•Whether or not a PDF file can be printed using the Direct Printing Utility
program depends on how the PDF file was created.?
•The Direct Printing Utility program supports PDF version 1.7 and below.
For higher versions, you must open the file to print it.
Printing
There are several ways you can print using the Direct Printing Utility.
1
From the Start menu select Programs or All Programs > Dell Printers
> Direct Printing Utility > Direct Printing Utility.
The Direct Printing Utility window appears.
•For Windows 8, from Charms, select Search > Apps.
2
Select your machine from the Select Printer drop-down list and click
Browse.
3
Select the file you wish to print and click Open.
The file is added in the Select Files section.
4
Customize the machine settings for your needs.
5
Click Print. The selected PDF file is sent to the machine.
Printing features
218
4. Special Features
Using the right-click menu
1
Right-click on the PDF file to print and select Direct Printing.
The Direct Printing Utility window appears with the PDF file is added.
2
Select the machine to use.
3
Customize the machine settings.
4
Click Print. The selected PDF file is sent to the machine.
14
Mac printing
Some features may not be available depending on models or options. It
means that the features are not supported.
Printing a document
When you print with a Mac, you need to check the printer driver settings in each
application you use. Follow the steps below to print from a Mac:
1
Open the document to print.
2
Open the File menu and click Page Setup (Document Setup in some
applications).
3
Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4
Open the File menu and click Print.
5
Choose the number of copies and indicate which pages to print.
6
Click Print.
Printing features
219
4. Special Features
Changing printer settings
You can use advanced printing features when using your machine.
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1
Open an application, and select Print from the File menu.
2
Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
3
Select the other options to use.
4
Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
Printing on both sides of the paper
Some features may not be available depending on models or options. It
means that the features are not supported (see "Variety feature" on page 7).
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
•Long-Edge Binding: This option is the conventional layout used in book
binding.
•Short-Edge Binding: This option is the type often used with calendars.
1
From your Mac application, select Print from the File menu.
2
Select Layout from the drop-down list under Orientation.
3
Select a binding orientation from the Two-Sided option.
4
Select the other options to use.
5
Click Print and the machine prints on both sides of the paper.
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
Printing features
220
4. Special Features
Using help
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
15
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
Printing from applications
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
1
Open the document to print
2
Open the File menu and click Page Setup (Print Setup in some
applications).
3
Choose your paper size, orientation, and make sure that your machine is
selected. Click Apply.
4
Open the File menu and click Print.
5
Select your machine to print.
6
Choose the number of copies and indicate which page to print.
Printing features
221
4. Special Features
7
Change other printing options in each tab, if necessary.
8
Click Print.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
Printing files
You can print many different types of files on your machine using the standard
CUPS, directly from the command line interface. The CUPS lpr utility allows you
to do that. You can print these files by using the command format below.
lp -d <printer name> -o <option> <file name>
Please refer to lp or man page on your system for more details.
Configuring Printer Properties
Using the Printer Properties window provided by the Printers configuration,
you can change the various properties for your machine as a printer.
1
Open the Unified Driver Configurator.
If necessary, switch to Printers configuration.
2
Select your machine on the available printers list and click Properties.
3
The Printer Properties window appears.
The following five tabs display at the top of the window:
•General: Allows you to change the printer location and name. The
name entered in this tab displays on the printer list in Printers
configuration.
•Connection: Allows you to view or select another port. If you change
the machine port from USB to parallel or vice versa while in use, you
must re-configure the machine port in this tab.
•Driver: Allows you to view or select another machine driver. By
clicking Options, you can set the default device options.
•Jobs: Shows the list of print jobs. Click Cancel job to cancel the
selected job and select the Show completed jobs check box to see
previous jobs on the job list.
•Classes: Shows the class that your machine is in. Click Add to Class
to add your machine to a specific class or click Remove from Class
to remove the machine from the selected class.
4
Click OK to apply the changes and close the Printer Properties window.
222
4. Special Features
Scan features
•For basic scanning features, refer to the Basic Guide (see "Basic scanning"
on page 59).
•This feature may not be available depending on model or optional goods
(see "Features by models" on page 7).
•The maximum resolution that can be achieved depends upon various
factors, including computer speed, available disk space, memory, the
size of the image being scanned, and bit depth settings. Thus, depending
on your system and what you are scanning, you may not be able to scan
at certain resolutions, especially using enhanced dpi.
16
Basic scanning method
This feature may not be available depending on model or optional goods
(see "Variety feature" on page 7).
You can scan the originals with your machine via an USB cable or the network.
The following methodoloqies can be used for scanning your documents:
•Scan to PC: Scan the originals from the control panel. Then, the scanned
data will be stored in the connected computers My Documents folder (see
"Basic Scanning" on page 59).
•TWAIN: TWAIN is the one of a preset imaging applications. Scanning an
image launches the selected application, enabling you to control the
scanning process. This feature can be used via the local connection or the
network connection (see "Scanning from image editing program" on page
224).
•Dell Scan Assistant/Dell Document Creator: You can use this program to
scan images or documents.
-See "Scanning with Dell Scan Assistant" on page 225.
•WIA: WIA stands for Windows Images Acquisition. To use this feature, your
computer must be connected directly with the machine via an USB cable
(see "Scanning using the WIA driver" on page 225).
•USB Memory: You can scan a document and save the scanned image onto
an USB memory device.
•Email: You can send the scanned image as an email attachment.
•FTP/SMB: You can scan an image and upload it to an FTP/SMB server.
Scan features
223
4. Special Features
17
Setting the scan settings in the computer
This feature may not be available depending on model or optional goods
(see "Features by models" on page 7).
1
Open Dell Printer Manager (see "Using Dell Printer Manager" on page
248).
2
Select the appropriate machine from the Printer List.
3
Select Scan to PC Settings menu.
4
Select the option you want.
•Scan Activation: Determines whether or not scanning is enabled on
the device.
•Basic tab: Contains settings related to general scan and device
settings.
•Image tab: Contains settings related to image altering.
5
Press Save > OK.
18
Scanning from network connected machine
The machine that does not support the network interface, it will not be able
to use this feature (see "Rear view" on page 20).
Make sure the printer driver is installed on your computer using the software CD,
since the printer driver includes the scan program (see "Installing the driver
locally" on page 24).
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 46).
2
Select (Scan) > Scan to PC > Network PC on the control panel.
Or select Scan > Network PC .
If you see Not Available message, check the port connection.
3
Select your registered computer ID, and enter the Password if
necessary.
Scan features
224
4. Special Features
•ID is the same ID as the registered scan ID for Dell Printer Manager >
Switch to advanced mode > Scan to PC Settings.
•Password is the 4 digit number registered password for Dell Printer
Manager > Switch to advanced mode > Scan to PC Settings.
4
Select the option you want and press OK.
5
Scanning begins.
Scanned image is saved in computer’s C:\Users\users name\My
Documents. The saved folder may differ, depending on your operating
system or the application you are using.
19
Scanning from image editing program
You can scan and import documents at the image editing software such as
Adobe Photoshop, if the software is TWAIN-compliant. Follow the steps below
to scan with TWAIN-compliant software:
1
Make sure that the machine is connected to your computer and
powered on.
2
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 46).
3
Open an application, such as Adobe Photoshop.
4
Click File > Import, and select the scanner device.
5
Set the scan options.
6
Scan and save your scanned image.
Scan features
225
4. Special Features
20
Scanning using the WIA driver
Your machine supports the Windows Image Acquisition (WIA) driver for
scanning images. WIA is one of the standard components provided by Microsoft
Windows 7 and works with digital cameras and scanners. Unlike the TWAIN
driver, the WIA driver allows you to scan and easily adjust images without using
additional software:
The WIA driver works only on Windows OS (not supported Windows 2000)
with a USB port.
1
Make sure that the machine is connected to your computer and
powered on.
2
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 46).
3
Click Start > Control Panel > Hardware and Sound > Devices and
Printers.
4
Right-click on device driver icon in Printers and Faxes > Start Scan.
5
New Scan application appears.
6
Choose your scanning preferences and click Preview to see your
preferences affect the picture.
7
Scan and save your scanned image.
21
Scanning with Dell Scan Assistant
•This feature may not be available depending on model or optional goods
(see "Features by models" on page 7).
•For Windows, you need to download Scan Assistant from the
Dellwebsite to install the printer software (http://www.Dell.com > find
your product > Support or Downloads). For Mac, open the Applications
folder > Dell folder > DellScan Assistant.
•For Windows, you can use the OCR (Optical Character Reader) feature
from Dell Scan Assistant program.
1
Download the software from the Dell website then unpack andinstall it.
2
Make sure that the machine is connected to your computer and
powered on.
3
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 46).
Scan features
226
4. Special Features
4
Click Start > All programs > Dell Printers, and start Dell Scan
Assistant.
Select the Help menu from the window and click on any option you want to
know about.
5
Set the scan options.
6
Click Scan.
22
Mac scanning
Scanning from USB connected machine
1
Make sure that the machine is connected to your computer and
powered on.
2
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 46).
3
Start Applications and click Image Capture.
If No Image Capture device connected message appears, disconnect the
USB cable and reconnect it. If the problem continues, refer to the Image
Capture’s help.
4
Select the option you want.
5
Scan and save your scanned image.
If scanning does not operate in Image Capture, update Mac OS to the latest
version.
Scanning from network connected machine
Network or wireless model only (see "Features by models" on page 7).
1
Make sure that your machine is connected to a network.
2
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 46).
3
Start Applications and click Image Capture.
Scan features
227
4. Special Features
4
According to OS, follow steps below.
•For 10.5
-Click Devices > Browse Devices on Menu bar.
-Make sure that Connected checkbox is checked beside your
machine in Bonjour Devices.
-If you want to scan using TWAIN, refer to the Mac OS X10.4 steps
above.
•For 10.6 -10.8, select your device below SHARED.
5
Set the scan options on this program.
6
Scan and save your scanned image.
•If scanning does not operate in Image Capture, update Mac OS to the
latest version.
•For more information, refer to the Image Capture’s help.
•You can also scan using TWAIN-compliant software, such as Adobe
Photoshop.
23
Linux scanning
Scanning
1
Make sure that the machine is connected to your computer and
powered on.
2
Double-click the Unified Driver Configurator on your desktop.
3
Click the button to switch to Scanners Configuration.
Scan features
228
4. Special Features
4
Select the scanner on the list.
5
Click Properties.
6
Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 46).
7
From the Scanner Properties window, click Preview.
8
The document is scanned and the image preview appears in the
Preview Pane.
9
Drag the pointer to set the image area to be scanned in the Preview
Pane.
10
Select the option you want.
11
Scan and save your scanned image.
For later use, you can save as your scan settings and add it to the Job Type
drop-down list.
Scan features
229
4. Special Features
Editing an image with Image Manager
The Image Manager application provides you with menu commands and tools
to edit your scanned image.
230
4. Special Features
Fax features
•For basic faxing features, refer to the Basic Guide (see "Basic faxing" on
page 60).
24
Automatic redialing
When the number you have dialed is busy or there is no answer when you send
a fax, the machine automatically redials the number. The redial time depends on
the country's factory default setting.
When the display shows Retry Redial?, press (Start) button to redial the
number without waiting. To cancel the automatic redialing, press (Cancel or
Stop/Clear).
To change the time interval between redials and the number of redial attempts.
1
Press (fax) > (Menu)> Fax Setup > Sending on the control
panel.
2
Select Redial Times or Redial Term you want.
3
Select the option you want.
25
Redialing the fax number
1
Press (Redial/Pause) button on the control panel.
2
Select the fax number you want.
Ten recently sent fax numbers with ten received Caller IDs are shown.
3
When an original is loaded in the document feeder, the machine
automatically begins to send.
If an original is placed on the scanner glass, select Yes to add another
page. Load another original and press OK. When you have finished,
select No when Another Page? appears.
26
Confirming a transmission
When the last page of your original has been sent successfully, the machine
beeps and returns to ready mode.
When something goes wrong while sending your fax, an error message appears
on the display. If you receive an error message, press (Cancel or Stop/Clear)
to clear the message and try to send the fax again.
Fax features
231
4. Special Features
You can set your machine to print a confirmation report automatically each
time sending a fax is completed. Press (fax) > (Menu) > Fax Setup
> Sending > Send Report on the control panel.
27
Sending a fax in the computer
•This feature may not be available depending on model or optional goods
(see "Features by models" on page 7).
You can send a fax from your computer without going to the machine.
To send a fax from your computer, the Dell Network PC Fax program must be
installed. This program will be installed when you installed the printer driver.
1
Open the document to be sent.
2
Select Print from the File menu.
The Print window will be displayed. It may look slightly different
depending on your application.
3
Select Dell Network PC Fax from the Print window
4
Click Print or OK.
5
Enter the recipients’ numbers and select the option
Select the Help menu or from the window and click on any option you want
to know about.
6
Click Send.
Fax features
232
4. Special Features
28
Delaying a fax transmission
You can set your machine to send a fax at a later time when you will not be
present. You cannot send a color fax using this feature.
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2
Press (fax) on the control panel.
3
Adjust the resolution and the darkness to suit your fax needs.
4
Press (Menu) > Fax Feature > Delay Send on the control panel.
Or select Fax > Delayed Send > To .
5
Enter the number of the receiving fax machine and press OK.
6
The display asks you to enter another fax number to send the document.
7
To enter more fax numbers, press OK when Yes highlights and repeat
steps 5.
•You can add up to 10 destinations.
•Once you entered a group dial number, you cannot enter another group
dial numbers anymore.
8
Enter the job name and the time.
If you set a time earlier than the current time, the fax will be sent at that time
on the following day.
9
The original is scanned into memory before transmission.
The machine returns to ready mode. The display reminds you that you
are in ready mode and that a delayed fax is set.
You can check the list of delayed fax jobs.
Press (Menu) > System Setup > Report > Schedule Jobs on the
control panel.
Fax features
233
4. Special Features
Adding documents to a reserved fax
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2
Press (fax) > (Menu) > Fax Feature > Add Page on the control
panel.
3
Select the fax job and press OK.
When you have finished, select No when Another Page? appears. The
machine scans the original into memory.
4
Press (Cancel or Stop/Clear) to return to ready mode.
Canceling a reserved fax job
1
Press (fax) > (Menu) > Fax Feature > Cancel Job on the control
panel.
2
Select the fax job you want and press OK.
3
Press OK when Yes highlights.
The selected fax is deleted from memory.
4
Press (Stop/Clear) to return to ready mode.
29
Sending a priority fax
This function is used when a high priority fax need to be sent ahead of reserved
operations. The original is scanned into memory and immediately transmitted
when the current operation is finished.
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2
Press (Fax) > (Menu) > Fax Feature > Priority Send on the
control panel.
Or select Fax > Priority Send > To .
3
Enter the destination fax number and press OK.
4
Enter the job name and press OK.
5
If an original is placed on the scanner glass, select Yes to add another
pages. Load another original and press OK.
When you have finished, select No when Another Page? appears.
The machine starts to scan and send a fax to destinations.
Fax features
234
4. Special Features
30
Forwarding a sent fax to another destination
You can set the machine to forward the received or sent fax to other destination
by a fax. If you are out of office but have to receive the fax, this feature may be
useful.
•Though you sent or received a color fax, the data is forwarded in
grayscale.
1
Place a single document face down on the document glass, or load the
•Short Edge: Prints pages to be read by flipping like a note pad.
3
Press OK.
4
Press (Cancel or Stop/Clear) to return to ready mode.
41
Receiving faxes in memory
Since your machine is a multi-tasking device, it can receive faxes while you are
making copies or printing. If you receive a fax while you are copying or printing,
your machine stores incoming faxes in its memory. Then, as soon as you finish
copying or printing, the machine automatically prints the fax.
If fax is received and being printed, other copy and print jobs cannot be
processed at the same time.
2
5
3
Fax features
240
4. Special Features
42
Printing sent fax report automatically
You can set the machine to print a report with detailed information about the
previous 50 communication operations, including time and dates.
1
Press (fax) > (Menu) > Fax Setup > Auto Report > On on the
control panel.
2
Press (Cancel or Stop/Clear) to return to ready mode.
241
4. Special Features
Using memory/hard drive features
You can use this feature in the models that have a mass storage device
(HDD) or memory (see "Variety feature" on page 7).
43
Setting up the optional memory
From the printer driver
After installing the optional memory, you can use advanced printing features,
such as proofing a job and specifying of printing a private job in the Print
window. Select Properties or Preference, and configure the printing mode.
From the control panel
If your machine has optional memory or an optional hard drive, you can use
these features from the (Menu) button> System Setup > Job
Management.
•Active Job: All of the print jobs waiting to be printed are listed in the active
job queue in the order you sent them to the printer. You can delete a job
from the queue before printing, or promote a job to print sooner.
•File Policy: You can choose the file policy for generating file name before
you proceed with the job through optional memory. If the optional memory
already has the same name when you entered a new file name, you can
rename or overwrite it.
•Stored Job: You can print or delete a stored job.
•Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
•After installing the hard drive, you can also print the predefined
document templates from the (Menu) button > System Setup >
Form Menu.
5.Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
•Accessing management tools243
•Using Firmware update utility244
•Using Dell Supplies Ordering Utility245
•Using Embedded Web Service246
•Using Dell Printer Manager248
•Using Dell Printer Status251
•Using Dell Printer Experience253
•Using the Linux Unified Driver Configurator258
243
5. Useful Management Tools
Accessing management tools
Dell provides a variety of management tools for Dell printers.
1
Make sure that the machine is connected to your computer and powered on.
2
From the Start menu, select Programs or All Programs.
•For Windows 8, from the Charms, select Search > Apps.
3
Find Dell Printers.
4
Under Dell Printers, you can see installed management tools.
5
Click the management tool you want to use.
•After installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
•For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
244
5. Useful Management Tools
Using Firmware update utility
Firmware Update Utility allows you to maintain your machine by upgrading firmware.
1
From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Firmware Update Utility.
2
Download the latest firmware. Click http://www.dell.com/support.
3
If your printer is connected with an USB cable, click USB Connected Printer or Network Connected Printer.
4
Click Browse and select the downloaded firmware file.
5
Click Update Firmware.
245
5. Useful Management Tools
Using Dell Supplies Ordering Utility
To order replacement toner cartridges or supplies from Dell:
Availabe for Windows or Mac OS users only.
1
Double-click the Dell Supplies Ordering Utility icon on your desktop.
OR
From the Start menu, select Programs or All Programs >Dell > Dell
Printers > your printer driver name > Dell Supplies Ordering Utility.
For Mac,
Open the Applications folder > Dell folder > Dell Supplies Ordering
Utility.
2
The Dell Supplies Ordering Utility window opens.
246
5. Useful Management Tools
Using Embedded Web Service
•Internet Explorer 6.0 or higher is the minimum requirement for
Embedded Web Service.
•Embedded Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
•Network model only (see "Software" on page 7).
1
Accessing Embedded Web Service
1
Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2
Your machine’s embedded website opens.
Logging into Embedded Web Service
Before configuring options in Embedded Web Service, you need to log-in as an
administrator. You can still use Embedded Web Service without logging in but
you won’t have access to Settings tab and Security tab.
1
Click Login on the upper right of the Embedded Web Service website.
2
Type in the ID and Password then click Login.
•ID: admin
•Password: dell00000
2
Embedded Web Service overview
Some tabs may not appear depending on your model.
Information tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
•Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
•Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
Using Embedded Web Service
247
5. Useful Management Tools
•Usage Counters: Shows the usage count by print types: simplex and
duplex.
•Current Settings: Shows the machine’s and network’s information.
•Print information: Prints reports such as system related reports, e-mail
address, and font reports.
Settings tab
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•Machine Settings tab: Sets options provided by your machine.
•Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
Security tab
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•System Security: Sets the system administrator’s information and also
enables or disables machine features.
•Network Security: IPv4/IPv6 filtering.
•User Access Control: Classifies users into several groups according to each
user’s role. Each user’s authorization, authentication and accounting will be
controlled by the group’s role definition.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to Dell
website or download drivers by selecting the Link menu.
•Firmware Upgrade: Upgrade your machine’s firmware.
•Contact Information: Shows the contact information.
•Link: Shows links to useful sites where you can download or check
information.
248
5. Useful Management Tools
Using Dell Printer Manager
•Available for Windows and Mac OS users only (see "Software" on page 7).
•For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Dell Printer Manager.
Dell Printer Manager is an application that combines Dell machine settings into
one location. Dell Printer Manager combines device settings as well as printing
environments, settings/actions and launching. All of these features provide a
gateway to conveniently use your Dell machine. Dell Printer Manager provides
two different user interfaces for the user to choose from: the basic user interface
and the advanced user interface. Switching between the two interfaces is easy:
just click a button.
3
Understanding Dell Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Dell > Dell Printers > Dell Printer
Manager > Dell Printer Manager.
For Mac,
Open the Applications folder > Dell folder > Dell Printer Manager.
The Dell Printer Manager interface is comprised of various basic sections as
described in the table that follows:
The screenshot may differ depending on operating system you are using.
1
Printer listThe Printer List displays printers installed on your
computer and network printers added by network
discovery (Windows only).
Using Dell Printer Manager
249
5. Useful Management Tools
Select the Help menu or click the button from the window and click on
any option you want to know about.
2
Printer
information
This area gives you general information about your
machine. You can check information, such as the machine’s
model name, IP address (or Port name), and machine
status.
You can view the online User’s Guide.
3
Application
information
Includes links for changing to the advanced settings,
preference, help, and about.
The button is used to change the user
interface to the advanced settings user interface
(see "Advanced settings user interface overview"
on page 250).
4
Quick linksDisplays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
If you connect your machine to a network, the
Embedded Web Service icon is enabled.
5
Contents areaDisplays information about the selected machine,
remaining toner level, and paper. The information will vary
based on the machine selected. Some machines do not
have this feature.
6
Order suppliesClick on the Order button from the supply ordering
window. You can order replacement toner cartridge(s)
from online.
Using Dell Printer Manager
250
5. Useful Management Tools
4
Advanced settings user interface overview
The advanced user interface is intended to be used by the person responsible
for managing the network and machines.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
Device Settings
You can configure various machine settings such as machine setup, paper,
layout, emulation, network, and print information.
Scan to PC Settings
This menu includes settings to create or delete scan to PC profiles.
•Scan Activation: Determines whether or not scanning is enabled on the
device.
•Profile: Displays the scanning profiles saved on the selected device.
•Basic tab: Contains settings related general scan and device settings.
•Image tab: Contains settings related to image altering.
Fax to PC Settings
This menu includes settings related to the basic fax functionality of the selected
device.
•Disable: If Disable is On, incoming faxes will not be received on this device.
•Enable Fax Receiving from Device: Enables faxing on the device and allow
more options to be set.
Alert Settings (Windows only)
This menu includes settings related to error alerting.
•Printer Alert: Provides settings related to when alerts will be received.
•Email Alert: Provides options relating to receiving alerts via email.
•Alert History: Provides a history of device and toner related alerts.
251
5. Useful Management Tools
Using Dell Printer Status
The Dell Printer Status is a program that monitors and informs you of the
machine status.
•The Dell Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
•Check the operating system(s) that are compatible with your machine
(see "Specifications" on page 104).
•Available for Windows OS users only (see "Software" on page 7).
5
Dell Printer Status overview
If an error occurs while operating, you can check the error from the Dell Printer
Status. Dell Printer Status is installed automatically when you install the machine
software.
You can also launch Dell Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
IconMeanDescription
NormalThe machine is in ready mode and experiencing no
errors or warnings.
WarningThe machine is in a state where an error might occur in
the future. For example, it might be in toner low status,
which may lead to toner empty status.
ErrorThe machine has at least one error.
1
Toner LevelYou can view the level of toner remaining in each
toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
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5. Useful Management Tools
2OptionYou can set printing job alert related settings.
3
Order SuppliesYou can order replacement toner cartridge(s) from
online.
4User’s GuideYou can view the online User’s Guide.
5CloseClose the window.
253
5. Useful Management Tools
Using Dell Printer Experience
Dell Printer Experience is a Dell application that combines Dell machine
settings and machine management into one location. You can set device
settings, order supplies, open troubleshooting guides, visit Dell’s web site, and
check connected machine information. This application will be automatically
downloaded from the Windows Store if the machine is connected to a
computer with an Internet connection.
6
Understanding the Dell Printer Experience
To open the application,
From the Start screen, select the Dell Printer Experience () tile.
The Dell Printer Experience interface comprises various useful features as
described in the following table:
The screenshot may differ depending on the model you are using.
1
Printer
Information
This area gives you general information about your
machine. You can check information, such as the
machine’s status, location, IP address, and remaining
toner level.
2
User Guide
You can view the online User’s Guide. You need to be
connected to the Internet to use this feature.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
Using Dell Printer Experience
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5. Useful Management Tools
7
Printing from Windows 8
This section explains common printing tasks from the Start screen.
Basic printing
1
Open the document to print.
2
From the Charms, select Devices.
3
Select your printer from the list
4
Select the printer settings, such as the number of copies and orientation.
3Order Supplies
Click on this button to order replacement toner
cartridges online. You need to be connected to the
Internet to use this feature.
4Visit Dell
Links to Dell printer website. You need to be connected
to the Internet to use this feature.
5
Device List &
Latest Scanned
Image
The scan list displays devices that supports Dell Printer
Experience. Under the device, you can see the latest
scanned images. Your machine needs to be connected
to a network to scan from here. This section is for the
users with multi-functional printers.
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5. Useful Management Tools
5
Click the Print button to start the print job.
Cancelling a print job
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
•You can access this window by simply double-clicking the machine icon
() in the Windows task bar.
•You can also cancel the current job by pressing (Cancel or Stop/Clear)
button on the control panel.
Opening more settings
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
1
Open the document you want to print.
2
From the Charms, select Devices.
3
Select your printer from the list
4
Click More settings.
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256
5. Useful Management Tools
Basic tab
Basic
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Eco settings
This option allows you to choose multiple pages per side to save media.
Advanced tab
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
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5. Useful Management Tools
8
Scanning from Windows 8
This section is for the users with multi-functional printers.
Scanning with your machine lets you turn pictures and text into digital files that
can be stored on your computer.
Scanning from Dell Printer Experience
The most frequently used printing menus are displayed for quick scanning.
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2
Click the Dell Printer Experience tile on the Start screen.
3
Click Scan ().
4
Set up the scanning parameters such as image type, document size, and
resolution.
5
Click Prescan ()to check the image.
6
Adjust the prescanned image with scanning operation functions such as
rotate and mirror.
7
Click Scan ()and save the image.
•When you place the originals in the ADF (or DADF), Prescan () is
not available.
•You can skip step 5, if the Prescan option is selected.
258
5. Useful Management Tools
Using the Linux Unified Driver Configurator
The Unified Driver Configurator is a tool primarily intended for configuring
machine devices. You need to install Unified Linux Driver to use Unified Driver
Configurator (see "Installation for Linux" on page 133).
After the driver is installed on your Linux system, the Unified Driver Configurator
icon will automatically be created on your desktop.
9
Opening Unified Driver Configurator
1
Double-click the Unified Driver Configurator on the desktop.
You can also click the Startup Menu icon and select Dell Unified Driver
> Unified Driver Configurator.
2
Click each button on the left to switch to the corresponding
configuration window.
1Printer Configuration
2Port Configuration
To use the on screen help, the Help or button from the window.
3
After changing the configurations, click Exit to close the Unified Driver
Configurator.
Using the Linux Unified Driver Configurator
259
5. Useful Management Tools
10
Printers configuration
Printers configuration has the two tabs: Printers and Classes.
Printers tab
View the current system’s printer configuration by clicking on the machine icon
button on the left side of the Unified Driver Configurator window.
The printer control buttons are, as follows:
•Refresh: Renews the available machines list.
•Add Printer: Allows you to add a new machines.
•Remove Printer: Removes the selected machine.
•Set as Default: Sets the current selected machine as a default machine.
•Stop/Start: Stops/starts the machine.
•Test: Allows you to print a test page to ensure the machine is working
properly.
•Properties: Allows you to view and change the printer’s properties.
1Switches to Printers configuration.
2Shows all of the installed machines.
3Shows the status, model name, and URI of your machine.
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5. Useful Management Tools
Classes tab
The Classes tab shows a list of available machine classes.
•Refresh: Renews the classes list.
•Add Class: Allows you to add a new machine class.
•Remove Class: Removes the selected machine class.
11
Ports configuration
In this window, you can view the list of available ports, check the status of each
port and release a port that is stalled in a busy state when its owner has
terminated the job for any reason.
•Refresh: Renews the available ports list.
•Release port: Releases the selected port.
1Shows all of the machine classes.
2Shows the status of the class and the number of machines in the class.
1Switches to Ports configuration.
2Shows all of the available ports.
3Shows the port type, device connected to the port, and status.
6.Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
•Paper feeding problems262
•Power and cable connecting problems263
•Printing problems264
•Printing quality problems268
•Copying problems276
•Scanning problems277
•Faxing problems278
•Operating system problems280
262
6. Troubleshooting
Paper feeding problems
ConditionSuggested solutions
Paper jams during printing.Clear the paper jam.
Paper sticks together.•Check the maximum paper capacity of the tray.
•Make sure that you are using the correct type of paper.
•Remove paper from the tray and flex or fan the paper.
•Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine.•Remove any obstructions from inside the machine.
•Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
•There is too much paper in the tray. Remove excess paper from the tray.
•The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming.•There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual feeding in tray.
•An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
•There may be debris inside the machine. Open the front cover and remove any debris.
Envelopes skew or fail to feed correctly.Ensure that the paper guides are against both sides of the envelopes.
263
6. Troubleshooting
Power and cable connecting problems
ConditionSuggested solutions
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
•Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control,
press it.
•Disconnect the machine’s cable and reconnect it.
264
6. Troubleshooting
Printing problems
ConditionPossible causeSuggested solutions
The machine does not
print.
The machine is not receiving power.
Connect the machine to the electricity supply first. If the machine has a (Power/
Wakeup) button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
•The cover is not closed. Close the cover.
•Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 92).
•No paper is loaded. Load paper (see "Loading paper in the tray" on page 38).
•The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 74).
•Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 74).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 20).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
Printing problems
265
6. Troubleshooting
The machine does not
print.
The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed.Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 50).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 52).
A print job is extremely
slow.
The job may be very complex.Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.The page orientation setting may be incorrect.Change the page orientation in your application (see "Opening printing preferences" on
page 50). See the printer driver help screen (see "Using help" on page 52).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.Or,
ensure that the paper size in the printer driver settings matches the paper selection in
the software application settings you use (see "Opening printing preferences" on page
50).
The machine prints, but
the text is wrong,
garbled, or incomplete.
The machine cable is loose or defective.Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
ConditionPossible causeSuggested solutions
Printing problems
266
6. Troubleshooting
The wrong printer driver was selected.Check the application’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.Try printing a job from another application.
The operating system is malfunctioning.Exit Windows and reboot the computer. Turn the machine off and back on again.
Pages print, but they are
blank.
The toner cartridge is defective or out of toner.Redistribute the toner, if necessary. If necessary, replace the toner cartridge.
•See "Redistributing toner" on page 72.
•See "Replacing the toner cartridge" on page 74.
The file may have blank pages.Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
ConditionPossible causeSuggested solutions
Printing problems
267
6. Troubleshooting
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match.Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 50).
The printed billing paper
is curled.
The paper type setting does not match.Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thick (see "Opening printing preferences" on page 50).
Machine information is not
displayed when you click
the device in the Devices
and Printers.
Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-
click on your printer icon and select Printer
properties)
If the port is set to File or LPT, uncheck them and
select TCP/IP, USB, or WSD.
Machine information is not displayed when you click the device in the Devices and
Printers.
The error related toast
message pops up.
The error related toast message pops up.
ConditionPossible causeSuggested solutions
268
6. Troubleshooting
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
ConditionSuggested solutions
Light or faded print•If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 74).
•The paper may not meet paper specifications; for example, the paper may be too moist or rough.
•If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
•A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 78).
•The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
78). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
•Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 50).
Printing quality problems
269
6. Troubleshooting
Toner specks•The paper may not meet specifications; for example, the paper may be too moist or rough.
•The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 78).
•The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 78).
DropoutsIf faded areas, generally rounded, occur randomly on the page:
•A single sheet of paper may be defective. Try reprinting the job.
•The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
•The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
•Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening
printing preferences" on page 50).
If these steps do not correct the problem, contact a service representative.
White Spots If white spots appear on the page:
•The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 78).
•The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 78).
If these steps do not correct the problem, contact a service representative.
ConditionSuggested solutions
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBb
C
AaBb
C
AaBb
C
AaBb
C
AaBb
C
Printing quality problems
270
6. Troubleshooting
Vertical linesIf black vertical streaks appear on the page:
•The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
install a new one (see "Replacing the toner cartridge" on page 74).
If white vertical streaks appear on the page:
•The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
78). If these steps do not correct the problem, contact a service representative.
Black or color backgroundIf the amount of background shading becomes unacceptable:
•Change to a lighter weight paper.
•Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
•Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 74).
•Thoroughly redistribute the toner (see "Redistributing toner" on page 72).
Toner smear•Clean the inside of the machine (see "Cleaning the machine" on page 78).
•Check the paper type and quality.
•Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 74).
ConditionSuggested solutions
Printing quality problems
271
6. Troubleshooting
Vertical repetitive defectsIf marks repeatedly appear on the printed side of the page at even intervals:
•The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 74).
•Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
•The fusing assembly may be damaged. Contact a service representative.
Background scatterBackground scatter results from bits of toner randomly distributed on the printed page.
•The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
•If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 50).
•If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 50). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
•If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 72).
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
•Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 50).
•Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
ConditionSuggested solutions
A
Printing quality problems
272
6. Troubleshooting
Misformed characters•If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew•Ensure that the paper is loaded properly.
•Check the paper type and quality.
•Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave•Ensure that the paper is loaded properly.
•Check the paper type and quality. Both high temperature and humidity can cause paper curl.
•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
ConditionSuggested solutions
A
aBb
C
AaBb
C
AaBb
C
AaBb
Cc
A
aBbC
c
Printing quality problems
273
6. Troubleshooting
Wrinkles or creases•Ensure that the paper is loaded properly.
•Check the paper type and quality.
•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty•Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 78).
Solid color or black pages•The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
•The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 74).
•The machine may require repairing. Contact a service representative.
ConditionSuggested solutions
A
Printing quality problems
274
6. Troubleshooting
Loose toner•Clean the inside of the machine (see "Cleaning the machine" on page 78).
•Check the paper type and quality.
•Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 74).
If the problem persists, the machine may require repair. Contact a service representative.
Character voidsCharacter voids are white areas within parts of characters that should be solid black:
•You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
•The paper may not meet paper specifications.
Horizontal stripesIf horizontally aligned black streaks or smears appear:
•The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
•The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 74).
If the problem persists, the machine may require repairing. Contact a service representative.
ConditionSuggested solutions
A
Printing quality problems
275
6. Troubleshooting
CurlIf the printed paper is curled or paper does not feed into the machine:
•Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
•Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 50).
•An unknown image
repetitively appears on a few
sheets
•Loose toner
•Light print or contamination
occurs
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.The high altitude may affect the print quality, such
as loose toner or light imaging. Change the altitude setting for your machine (see "Altitude adjustment" on page 203).
ConditionSuggested solutions
276
6. Troubleshooting
Copying problems
ConditionSuggested solutions
Copies are too light or too dark.Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page
54).
Smears, lines, marks, or spots
appear on copies.
•If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies.
•If there are no defects on the original, clean the scan unit (see "Cleaning the scan unit" on page 82).
Copy image is skewed.•Ensure that the original is aligned with the registration guide.
•The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 78).
Blank copies print out.Ensure that the original is face down on the scanner glass or face up in the document feeder.
If these steps do not correct the problem, contact a service representative.
Image rubs off the copy easily.•Replace the paper in the tray with paper from a new package.
•In high humidity areas, do not leave paper in the machine for extended periods of time.
Frequent copy paper jams
occur.
•Fan the paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if
necessary.
•Ensure that the paper is the proper type and weight (see "Print media specifications" on page 106).
•Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.
Toner cartridge produces fewer
copies than expected before
running out of toner.
•Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other
documents that use more toner.
•The scanner lid may be left open while copies are being made.
•Turn the machine off and back on.
277
6. Troubleshooting
Scanning problems
ConditionSuggested solutions
The scanner does not work.•Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see
"Loading originals" on page 46).
•There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works.
Try lowering the scan resolution rate.
•Check that the machine printer cable is connected properly.
•Make sure that the machine printer cable is not defective. Switch the printer cable with a known good cable. If necessary, replace
the printer cable.
The unit scans very slowly.•Check if the machine is printing received data. If so, scan the document after the received data has been printed.
•Graphics are scanned more slowly than text.
•Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned
image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how
to set BIOS, refer to your computer user’s guide.
Message appears on your
computer screen:
•Device can’t be set to the H/W
mode you want.
•Port is being used by another
program.
•Port is disabled.
•Scanner is busy receiving or
printing data. When the
current job is completed, try
again.
•Invalid handle.
•Scanning has failed.
•There may be a copying or printing job in progress. Try your job again when that job is finished.
•The selected port is currently being used. Restart your computer and try again.
•The machine printer cable may be improperly connected or the power may be off.
•The scanner driver is not installed or the operating environment is not set up properly.
•Ensure that the machine is properly connected and the power is on, then restart your computer.
•The USB cable may be improperly connected or the power may be off.
278
6. Troubleshooting
Faxing problems
ConditionSuggested solutions
The machine is not working,
there is no display, or the
buttons are not working.
•Unplug the power cord and plug it in again.
•Ensure that there is power being supplied to the electrical outlet.
•Ensure that the power is turned on.
No dial tone.•Check that the phone line is properly connected (see "Rear view" on page 20).
•Check that the phone socket on the wall is working by plugging in another phone.
The numbers stored in memory
do not dial correctly.
Make sure that the numbers are stored in memory correctly. To check that, print an address book list.
The original does not feed into
the machine.
•Make sure that the paper is not wrinkled and you are inserting it in correctly. Check that the original is the right size, not too thick
or thin.
•Make sure that the document feeder is firmly closed.
•The document feeder rubber pad may need to be replaced. Contact a service representative (see "Available maintenance parts" on
page 68).
Faxes are not received
automatically.
•The receiving mode should be set to fax (see "Changing the receive modes" on page 236).
•Make sure that there is paper in the tray (see "Print media specifications" on page 106).
•Check to see if the display shows any error message. If it does, clear the problem.
The machine does not send.•Make sure that the original is loaded in the document feeder or on the scanner glass.
•Check the fax machine you are sending to, to see if it can receive your fax.
The incoming fax has blank
spaces or is of poor-quality.
•The fax machine sending you the fax may be faulty.
•A noisy phone line can cause line errors.
•Check your machine by making a copy.
•A toner cartridge has almost reached its estimated cartridge life. Replace the toner cartridge (see "Replacing the toner cartridge"
on page 74).
Faxing problems
279
6. Troubleshooting
Some of the words on an
incoming fax are stretched.
The fax machine sending the fax had a temporary document jam.
There are lines on the originals
you sent.
Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 82).
The machine dials a number,
but the connection with the
other fax machine fails.
The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and
ask them to solve the problem on their side.
Faxes do not store in memory.There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no
longer need from the memory, and then try to store the fax again. Call for service.
Blank areas appear at the
bottom of each page or on
other pages, with a small strip
of text at the top.
You may have chosen the wrong paper settings in the user option setting. Check the paper size and type again.
ConditionSuggested solutions
280
6. Troubleshooting
Operating system problems
1
Common Windows problems
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
ConditionSuggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Operating system problems
281
6. Troubleshooting
2
Common Mac problems
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
ConditionSuggested solutions
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Mac with
Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Operating system problems
282
6. Troubleshooting
3
Common Linux problems
ConditionSuggested solutions
The machine does not print.•Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers
configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open
Add new printer wizard to set up your device.
•Check if the machine is started. Open Printers configuration and select your machine from the printers list. Look at the description
in the Selected printer pane. If its status contains Stopped, press the Start button. Normal operation of the machine should be
restored. The “stopped” status might be activated when some problems in printing occur.
•Check if your application has special print options such as “-oraw”. If “-oraw” is specified in the command line parameter, then
remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit the command line parameter in the
command item.
Some color images come out all
black.
This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color
space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should
upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at
www.ghostscript.com.
Some color images come out in
unexpected color.
This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB color
space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should
upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions at
www.ghostscript.com.
The machine does not print
whole pages, and output is
printed on half the page.
It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been
reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download the
latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.
Operating system problems
283
6. Troubleshooting
I cannot scan via Gimp Front-
end.
Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your
computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information,
refer to the Help for Linux distribution CD or Gimp Front-end application.
If you wish to use another kind of scan application, refer to application’s Help.
“Cannot open port device file”
error message appears when
printing a document.
Avoid changing print job parameters (e.q., via LPR GUI) while a print job is in progress. Known versions of CUPS server break the print
job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks the port
while printing, the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs. If this situation
occurs, try to release the port by selecting Release port in the Port configuration window.
The machine does not appear
on the scanners list.
•Ensure your machine is attached to your computer, connected properly via the USB port, and is turned on.
•Ensure the scanner driver for your machine is installed in your system. Open Unified Linux Driver configurator, switch to Scanners
configuration, then press Drivers. Make sure that driver with a name corresponding to your machine's name is listed in the window.
•Ensure the port is not busy. Since functional components of machine (printer and scanner) share the same I/O interface (port), the
situation of simultaneous access of different user applications to the same port is possible. To avoid possible conflicts, only one of
them at a time is allowed to gain control over the device. The other user will encounter “device busy” response. This usually happens
when starting a scan procedure. An appropriate message box appears.
To identify the source of the problem, open the Ports configuration and select the port assigned to your scanner, port's symbol /dev/
mfp0 corresponds to LP:0 designation displayed in the scanners’ options, /dev/mfp1 relates to LP:1, and so on. USB ports start at /
dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane, you can see if
the port is occupied by another application. If this is the case, you should either wait for completion of the current job or press the
Release port button, if you are sure that the present port application is not functioning properly.
The machine does not scan.•Ensure a document is loaded into the machine, ensure your machine is connected to the computer.
•If there is an I/O error while scanning.
ConditionSuggested solutions
Operating system problems
284
6. Troubleshooting
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
4
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
ProblemPossible causeSolution
The PostScript file cannot be
printed
The PostScript driver may not be installed
correctly.
•Install the PostScript driver (see "Software Installation" on page 130).
•Print a configuration page and verify that the PS version is available for
printing.
•If the problem persists, contact a service representative.
Limit Check Error report printsThe print job was too complex.You might need to reduce the complexity of the page or install more memory.
A PostScript error page printsThe print job may not be PostScript.Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not
selected in the driver
The printer driver has not been configured to
recognize the optional tray.
Open the PostScript driver properties, select the Device Options tab, and set the
tray option.
When printing a document in
Mac with Acrobat Reader 6.0 or
higher, colors print incorrectly
The resolution setting in the printer driver may
not be matched with the one in Acrobat Reader.
Make sure that the resolution setting in your printer driver matches the one in
Acrobat Reader.
285
Glossary
Glossary
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Mac (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
286
Glossary
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
287
Glossary
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
DNS
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Duplex
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Glossary
288
Glossary
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Mac (1984) and is now deprecated by Apple in favor
of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Glossary
289
Glossary
Gateway
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
Halftone
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
Mass storage device (HDD)
Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is
a non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Intranet
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary
290
Glossary
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
ITU-T
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
Glossary
291
Glossary
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-
T T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary
292
Glossary
NetWare
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary
293
Glossary
PostScript
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used
in a printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
PRN file
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
Protocol
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary
294
Glossary
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by by a
combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
Glossary
295
Glossary
TWAIN
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple Mac
operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
Glossary
296
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based device-
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Product:
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controleer of uw vraag al eerder door iemand anders is gesteld;
probeer uw vraag zo duidelijk mogelijk te stellen;
heeft u een probleem en al geprobeerd om dit op te lossen, vermeld dit erbij aub;
heeft u een oplossing gekregen van een bezoeker dan horen wij dat graag in dit forum;
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uw vraag wordt direct op de website gezet; vermijd daarom persoonlijke gegevens in te vullen;
Belangrijk! Als er een antwoord wordt gegeven op uw vraag, dan is het voor de gever van het antwoord nuttig om te weten als u er wel (of niet) mee geholpen bent! Wij vragen u dus ook te reageren op een antwoord.
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Abonneren
Abonneer u voor het ontvangen van emails voor uw Dell B1165nfw bij:
nieuwe vragen en antwoorden
nieuwe handleidingen
U ontvangt een email met instructies om u voor één of beide opties in te schrijven.
Ontvang uw handleiding per email
Vul uw emailadres in en ontvang de handleiding van Dell B1165nfw in de taal/talen: Engels als bijlage per email.
De handleiding is 34,74 mb groot.
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Uw handleiding is per email verstuurd. Controleer uw email
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Er is een email naar u verstuurd om uw inschrijving definitief te maken.
Controleer uw email en volg de aanwijzingen op om uw inschrijving definitief te maken
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