607555
9
Verklein
Vergroot
Pagina terug
1/48
Pagina verder
Modulens
EN
Gas fired floor-standing condensing boiler
AGC 10/15
AGC 15
AGC 25
AGC 35
User Guide
300026080-001-05
Contents
1 Safety instructions .....................................................................................4
1.1 General safety instructions .................................4
1.2 Recommendations ................................................5
1.3 Liabilities ...............................................................6
1.3.1 Manufacturer’s liability .............................................6
1.3.2 Installer’s liability .....................................................6
1.3.3 User’s liability ..........................................................7
2 About this manual ......................................................................................8
2.1 Symbols used .......................................................8
2.1.1 Symbols used in the manual ...................................8
2.1.2 Symbols used on the equipment .............................8
2.2 Abbreviations ........................................................9
3 Technical specifications ..........................................................................10
3.1 Certifications .......................................................10
3.2 Technical specifications ....................................10
4 Description ................................................................................................12
4.1 Operating principle .............................................12
4.1.1 Gas/air setting .......................................................12
4.1.2 Combustion ...........................................................12
4.2 Main parts ............................................................13
4.3 Control panel .......................................................14
4.3.1 Description of the keys ..........................................14
4.3.2 Description of the display ......................................15
4.3.3 Browsing in the menus ..........................................18
5 Operating the appliance ..........................................................................19
5.1 Putting the appliance into operation ................19
5.2 Reading out measured values ...........................19
5.3 Changing the settings ........................................21
5.3.1 Setting the set point temperatures ........................21
5.3.2 Selecting the operating mode ...............................22
5.3.3 Forcing domestic hot water production .................23
5.3.4 Setting the contrast and lighting on the
display ...................................................................23
1
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5.3.5 Setting the time and date ......................................24
5.3.6 Selecting a timer programme ................................24
5.3.7 Customising a timer programme ...........................25
5.4 Installation shutdown .........................................27
5.5 Antifreeze protection ..........................................27
6 Checking and maintenance .....................................................................29
6.1 General instructions ...........................................29
6.2 Periodic checks ..................................................29
7 Troubleshooting .......................................................................................31
7.1 Anti-hunting ........................................................31
7.2 Messages (Code type Bxx or Mxx) ....................31
7.3 Faults (Code type Lxx or Dxx) ...........................33
8 Energy savings .........................................................................................39
8.1 Energy-saving advice .........................................39
8.2 Recommendations ..............................................39
9 Warranty ....................................................................................................40
9.1 General ................................................................40
9.2 Warranty terms ...................................................40
10 Appendix – Information on the Ecodesign and Energy Labelling
Directives ..................................................................................................41
Contents
2
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1 Safety instructions
1.1 General safety instructions
DANGER
This appliance can be used by children aged
from 8 years and above and persons with
reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have
been given supervision or instruction concerning
use of the appliance in a safe way and
understand the hazards involved. Children shall
not play with the appliance. Cleaning and user
maintenance shall not be made by children
without supervision.
CAUTION
Only qualified persons are authorised to
assemble, install and maintain the installation.
DANGER
If you smell gas:
1. Do not use a naked flame, do not smoke, do
not operate electrical contacts or switches
( doorbell, light, motor, lift, etc..).
2. Shut off the gas supply.
3. Open the windows.
4. Evacuate the premises.
5. Call your fitter.
DANGER
If you smell flue gases:
1. Switch the appliance off.
2. Open the windows.
3. Evacuate the premises.
4. Call your fitter.
AGC 10/15 AGC 15 AGC 25 AGC 35 1. Safety instructions
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4
WARNING
Depending on the settings of the appliance:
4 The temperature of the flue gas conduits
may exceed 60°C.
4 The temperature of the radiators may reach
85°C.
4 The temperature of the domestic hot water
may reach 65°C.
CAUTION
Do not neglect to service the appliance:
4 For completely safe and optimum operation,
you must have your boiler regularly serviced
by an approved installer.
1.2 Recommendations
WARNING
Only qualified professionals are authorised to
work on the appliance and the installation.
4 Regularly check the water pressure in the installation
(minimum pressure 0.8 bar, recommended pressure
between 0.8 and 1.5 bar).
4 Keep the appliance accessible at all times.
4 Never remove or cover labels and rating plates affixed
to the appliance. Labels and rating plates must be
legible throughout the entire lifetime of the appliance.
4 The appliance should be on Summer or Antrifreeze
mode rather than switched off to guarantee the
following functions:
- Anti blocking of pumps
- Antifreeze protection
1. Safety instructions
AGC 10/15 AGC 15 AGC 25 AGC 35
5
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1.3 Liabilities
1.3.1. Manufacturer’s liability
Our products are manufactured in compliance with the
requirements of the various applicable European
Directives. They are therefore delivered with [ marking
and all relevant documentation.
In the interest of customers, we are continuously
endeavouring to make improvements in product quality.
All the specifications stated in this document are therefore
subject to change without notice.
Our liability as the manufacturer may not be invoked in the
following cases:
4 Failure to abide by the instructions on using the
appliance.
4 Faulty or insufficient maintenance of the appliance.
4 Failure to abide by the instructions on installing the
appliance.
1.3.2. Installer’s liability
The installer is responsible for the installation and
commissioning of the appliance. The installer must
respect the following instructions:
4 Read and follow the instructions given in the manuals
provided with the appliance.
4 Carry out installation in compliance with the prevailing
legislation and standards.
4 Perform the initial start up and carry out any checks
necessary.
4 Explain the installation to the user.
4 If a maintenance is necessary, warn the user of the
obligation to check the appliance and maintain it in
good working order.
4 Give all the instruction manuals to the user.
AGC 10/15 AGC 15 AGC 25 AGC 35
1. Safety instructions
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6
1.3.3. User’s liability
To guarantee optimum operation of the appliance, the
user must respect the following instructions:
4 Read and follow the instructions given in the manuals
provided with the appliance.
4 Call on qualified professionals to carry out installation
and initial start up.
4 Get your installer to explain your installation to you.
4 Ensure the Appliance is serviced in accordance with
the manufacturer’s instructions by a suitable qualified
person.
4 Keep the instruction manuals in good condition close
to the appliance.
1. Safety instructions AGC 10/15 AGC 15 AGC 25 AGC 35
7
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2 About this manual
2.1 Symbols used
2.1.1. Symbols used in the manual
In these instructions, various danger levels are employed to draw the
user’s attention to particular information. In so doing, we wish to
safeguard the user’s safety, highlight hazards and guarantee correct
operation of the appliance.
DANGER
Risk of a dangerous situation causing serious physical
injury.
WARNING
Risk of a dangerous situation causing slight physical
injury.
CAUTION
Risk of material damage.
Signals important information.
¼Signals a referral to other instructions or other pages in the
instructions.
2.1.2. Symbols used on the equipment
4
Protective earthing
~
Alternating current
Before installing and commissioning the device, read
carefully the instruction manuals provided.
Dispose of the used products in an appropriate recovery
and recycling structure.
This appliance must be connected to the protective earth.
D000241-C
AGC 10/15 AGC 15 AGC 25 AGC 35
2. About this manual
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8
Caution: danger, live parts.
Disconnect the mains power prior to any operations.
2.2 Abbreviations
4 3CE: Collective conduit for sealed boiler
4 DHW: Domestic hot water
4 Interscenario switch: Home automation switch that can be used
to centralise and control several scenarios
4 Hi: Lower heating value LHV (Nett)
4 Hs: Higher heating value HHV (Gross)
4 PPS: Polypropylene hardly inflammable
4 PCU: Primary Control Unit - PCB for managing burner operation
4 PSU: Parameter Storage Unit - Parameter storage for PCBs
PCU and SU
4 SCU: Secondary Control Unit - control panel PCB
4 SU: Safety Unit - Safety PCB
4 3WV: 3-way valve
4 HL: High Load - DHW tank with plate exchanger
4 SL: Standard Load - DHW tank with coil
4 SHL: Solar High Load - Solar DHW tank with plate exchanger
4 SSL: Solar Standard Load - Solar DHW tank with coil
1 2
M002628-A
2. About this manual AGC 10/15 AGC 15 AGC 25 AGC 35
9
28/05/2015 - 300026080-001-05
3 Technical specifications
3.1 Certifications
CE identification no
CE-0085CM0178
NOx classification
5 (EN 297 pr A3, EN 483)
Type of connection Chimney: B
23
, B
33
Flue gas outlet: C
13(x)
, C
33(x)
, C
43(x)
, C
53
, C
83(x)
,
C
93(x)
3.2 Technical specifications
Boiler type
AGC 10/15 AGC 15 AGC 25 AGC 35
General
Nominal output (Pn)
Heating System (80/60 °C)
minimum-
maximum
kW 3,0 - 10,1 3,0 - 14,5 5,0 - 24,1 6,3 - 34,0
Nominal output (Pn)
Heating System (50/30 °C)
minimum-
maximum
kW 3,4 - 11,2 3,4 - 15,8 5,6 - 25,5 7,0 - 35,9
Nominal output (Pn)
Heating System (40/30 °C)
minimum-
maximum
kW 3,4 - 16,0 3,4 - 16,0 5,6 - 25,9 7,0 - 36.4
Nominal input (Qn)
Heating System (Hi)
minimum-
maximum
kW 3,1 - 10,5 3,1 - 15,0 5,2 - 25,0 6,5 - 35,1
Nominal input(Qn)
Heating System (Hs)
minimum-
maximum
kW 3,4 - 11,7 3,4 - 16,7 5,8 - 27,8 7,2 - 39,0
Nominal input (Qnw)
DHW System (Hi)
minimum-
maximum
kW 3,1 - 15,0 3,1 - 15,0 5,2 - 29,3 6,5 - 35,1
Nominal input (Qnw)
DHW System (Hs)
minimum-
maximum
kW 3,4 - 16,7 3,4 - 16,7 5,8 - 32,6 7,2 - 39,0
Heating efficiency under full load (Hi)
(80/60 °C)
- % 96,5 96,5 96,3 96,9
Heating efficiency under full load (Hi)
(50/30 °C)
- % 105,3 105,3 102,0 102,2
Heating efficiency under partial load
(Hi) (Return temperature 60°C)
- % 94,9 94,9 96,1 96,3
Heating efficiency under partial load
(EN 92/42) (Return temperature
30°C)
- % 108,8 108,5 108,0 108,2
Data on the gases and combustion gases
Gas consumption - Natural gas H
(G20)
minimum-
maximum
m
3
/h
0,33 - 1,59 0,33 - 1,59 0,55 - 3,10 0,69 - 3,71
Gas consumption - Natural gas L
(G25)
minimum-
maximum
m
3
/h
0,38 - 1,85 0,38 - 1,85 0,64 - 3,61 0,80 - 4,32
Gas consumption - Propane G31 minimum-
maximum
m
3
/h
0,13 - 0,61 0,13 - 0,61 0,21 - 1,20 0,27 - 1,44
Mass flue gas flow rate minimum-
maximum
kg/h 5,3 - 25,2 5,3 - 25,2 8,9 - 49,3 11,1 - 57,3
AGC 10/15 AGC 15 AGC 25 AGC 35 3. Technical specifications
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10
Boiler type AGC 10/15 AGC 15 AGC 25 AGC 35
Flue gas temperature minimum-
maximum
°C 30 - 65 30 - 65 30 - 80 30 - 75
Maximum counter pressure
Pa 22 80 120 140
Characteristics of the heating circuit
Water content (ex expansion vessel)
l 1,9 1,9 1,9 2,5
Water operating pressure minimum kPa (bar (MPa)) 80 (0,8) 80 (0,8) 80 (0,8) 80 (0,8)
Water operating pressure (PMS) maximum kPa (bar (MPa)) 300 (3,0) 300 (3,0) 300 (3,0) 300 (3,0)
Water temperature maximum °C 110 110 110 110
Operating temperature maximum °C 90 90 90 90
Electrical characteristics
Power supply voltage
VAC 230 230 230 230
Power consumption - Full load maximum W 101 101 116 173
Power consumption - Part load maximum W 25 25 25 68
Electrical protection index
IP21 IP21 IP21 IP21
Other characteristics
Weight (empty)
kg 56 56 56 50
3. Technical specifications AGC 10/15 AGC 15 AGC 25 AGC 35
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4 Description
4.1 Operating principle
4.1.1. Gas/air setting
Air is sucked in by the fan and the gas injected into the venturi
attached to the fan inlet. The fan rotation speed modulates and adapts
to thermal energy requirements thanks to the temperatures measured
by the various sensors. The gas and air are mixed in the venturi, which
enables operation at a constant ratio. The noise of the venturi is
absorbed by a silencer attached to its inlet. The gas/air mixture is
carried to the burner in the top of the exchanger, guided by the pre-
mix channel.
4.1.2. Combustion
The burner heats the heating water circulating in the heat
exchanger. At a return temperature lower than around 55°C, the flue
gases cool down to a temperature lower than the dew point, thus
causing the condensation of the water vapour contained in the flue
gases in the lower section of the heat exchanger. The heat released
during this condensation process (the latent heat or condensing heat)
is also transferred to the heating water. The cooled combustion gases
are evacuated via the combustion gas outlet flue. The condensation
water is evacuated via a condensate trap.
AGC 10/15 AGC 15 AGC 25 AGC 35 4. Description
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12
5.3.2. Selecting the operating mode
To select an operating mode, proceed as follows:
1. Press the MODE key.
2. To select the desired parameter, turn the rotary button.
3. To modify the parameter, press the rotary button.
To go back to the previous display, press the key
j
.
4. To modify the parameter, turn the rotary button.
5. To confirm, press the rotary button.
To cancel, press key
h
.
MODE Menu
Parameter Adjustment range Description Factory setting
AUTOMATIQUE
The comfort ranges are determined by the timer programme.
DAY
7/7, xx:xx Comfort mode is forced until the time indicated or all the time (7/7). Present time + 1
hour
NIGHT
7/7, xx:xx Reduced mode is forced until the time indicated or all the time
(7/7).
Present time + 1
hour
HOLIDAYS
7/7, 1 to 364 The antifreeze mode is active on all boiler circuits.
Number of days’ holiday: xx
(1)
heating OFF: xx:xx
(1)
Restarting: xx:xx
(1)
Present date + 1
day
SUMMER
The heating is off.
Domestic hot water continues to be produced.
MANUEL
The generator operates according to the set point setting. All of
the pumps operate. Option of setting the set point by simply
turning the rotary button.
FORCE AUTO
(2)
YES / NO An operating mode override is activated on the remote control
(option).
To force all circuits to run on AUTOMATIQUE mode, select
YES.
(1) The start and end days and the number of days are calculated in relation to each other.
(2) The parameter is only displayed if a room sensor is connected.
MODE
C002267-A
AGC 10/15 AGC 15 AGC 25 AGC 35 5. Operating the appliance
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22
5.3.3. Forcing domestic hot water production
To force domestic hot water production, proceed as follows:
1. Press the
r
key.
2. To select the desired parameter, turn the rotary button.
3. To modify the parameter, press the rotary button.
To go back to the previous display, press the key
j
.
4. To modify the parameter, turn the rotary button.
5. To confirm, press the rotary button.
To cancel, press key
h
.
r Menu
Parameter Description Factory setting
AUTOMATIQUE
The domestic hot water comfort ranges are determined by the timer programme.
COMFORT
Domestic hot water comfort mode is forced until the time indicated or all the time (7/7). Present time + 1 hour
5.3.4. Setting the contrast and lighting on the
display
1. To access user level: Press the
>
key.
2. Select the menu #SETTING.
4
Turn the rotary button to scroll through the menus or
modify a value.
4 Press the rotary button to access the selected menu
or confirm a value modification.
¼
For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 18.
3. Set the following parameters:
User level - #SETTING Menu
Parameter Adjustment range Description Factory setting Customer setting
CONTRAST DISP.
Adjusting the display contrast.
BACK LIGHT COMFORT
The screen is illuminated continuously in
daytime periods.
ECO
ECO
The screen is illuminated for 2 minutes
whenever pressed.
MODE
C002268-A
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 18 22 2420
p
b
AUTO
x
c
r
j
M
g
m
SUNDAY 11:45
C002219-D-04
5. Operating the appliance AGC 10/15 AGC 15 AGC 25 AGC 35
23
28/05/2015 - 300026080-001-05
5.3.5. Setting the time and date
1. To access user level: Press the
>
key.
2. Select the menu #TIME .DAY.
4 Turn the rotary button to scroll through the menus or
modify a value.
4 Press the rotary button to access the selected menu
or confirm a value modification.
¼
For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 18.
3. Set the following parameters:
User level - #TIME .DAY Menu
(1)
Parameter Adjustment range Description Factory setting Customer setting
HOURS
0 to 23 Hours setting
MINUTE
0 to 59 Minutes setting
DAY
Monday to Sunday Setting the day of the week
DATE
1 to 31 Day setting
MONTH
January to December Month setting
YEAR
2008 to 2099 Year setting
SUM.TIME AUTO
automatic switch to summer time on the last Sunday
in March and back to winter time on the last Sunday
in October.
AUTO
MANU
for countries where the time change is done on other
dates or is not in use.
(1) According to the configuration
5.3.6. Selecting a timer programme
1. To access user level: Press the
>
key.
2. Select the menu #CHOICE TIME PROG..
4
Turn the rotary button to scroll through the menus or
modify a value.
4 Press the rotary button to access the selected menu
or confirm a value modification.
¼
For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 18.
3. To select the desired parameter.
4. Assign the desired timer programme (P1 to P4) to the circuit with
the rotary button.
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 18 22 2420
p
b
AUTO
x
c
r
j
M
g
m
SUNDAY 11:45
C002219-D-04
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 18 22 2420
p
b
AUTO
x
c
r
j
M
g
m
SUNDAY 11:45
C002219-D-04
AGC 10/15 AGC 15 AGC 25 AGC 35
5. Operating the appliance
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24
User level - #CHOICE TIME PROG. Menu
Parameter Adjustment range Description
CURRENT PROG.A
P1 / P2 / P3 / P4 Comfort programme activated
(Circuit A)
CURRENT PROG.B
P1 / P2 / P3 / P4 Comfort programme activated
(Circuit B)
CURRENT PROG.C
P1 / P2 / P3 / P4 Comfort programme activated
(Circuit C)
5.3.7. Customising a timer programme
1. To access user level: Press the
>
key.
2. Select the menu #TIME PROGRAM.
4 Turn the rotary button to scroll through the menus or
modify a value.
4 Press the rotary button to access the selected menu
or confirm a value modification.
¼
For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 18.
3. To select the desired parameter.
User level - #TIME PROGRAM Menu
Parameter Time schedule Description
TIME PROG.A PROG P2 A
PROG P3 A
PROG P4 A
Timer programme for circuit A
TIME PROG.B PROG P2 B
PROG P3 B
PROG P4 B
Timer programme for circuit B
TIME PROG.C PROG P2 C
PROG P3 C
PROG P4 C
Timer programme for circuit C
TIME PROG.DHW
DHW circuit timer programme
TIME PROG.AUX
Auxiliary circuit timer programme
4. To select a timer programme to be modified.
5.
To select to days for which the timer programme is to be
modified:
Turn the rotary button to the left until you reach the day desired.
To confirm, press the rotary button.
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 18 22 2420
p
b
AUTO
x
c
r
j
M
g
m
SUNDAY 11:45
C002219-D-04
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 18 22 2420
p
b
AUTO
x
c
r
j
L
g
m
PROG P2 C
Mo Tu We Th Fr Sa Su
"Display of the timeprogram.
To continuepush on the button"
a
C002228-B-04
5. Operating the appliance
AGC 10/15 AGC 15 AGC 25 AGC 35
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28/05/2015 - 300026080-001-05
6.
b
: Day selection
Press key
b
/
v
until the symbol
b
is displayed.
Turn the rotary button to the right to select the day(s) desired.
v
: Cancelling the day selection
Press key
b
/
v
until the symbol
v
is displayed.
Turn the rotary button to the right to cancel selection of the relevant
day(s).
7. When the days desired for the programme have been selected,
press the rotary button to confirm.
8.
To define the timer ranges for the comfort mode and reduced
mode:
Turn the rotary button to the left until 0:00 is displayed. The first
segment of the graphic bar for the timer programme flashes.
9.
b
: Comfort mode selection
Press key
b
/
v
until the symbol
b
is displayed.
To select a comfort time range, turn the rotary button to the right.
v
: Reduced mode selection
Press key
b
/
v
until the symbol
v
is displayed.
To select a reduced time range, turn the rotary button to the right.
10.When the times for the comfort mode have been selected, press
the rotary button to confirm.
User level - #TIME PROGRAM Menu
Day Comfort periods / Filling enabled:
P1
_______________
P2 _______________ P3 _______________ P4 _______________
TIME PROG.A
Monday 6:00 to 22:00
Tuesday 6:00 to 22:00
Wednesday 6:00 to 22:00
Thursday 6:00 to 22:00
Friday 6:00 to 22:00
Saturday 6:00 to 22:00
Sunday 6:00 to 22:00
TIME PROG.B
Monday 6:00 to 22:00
Tuesday 6:00 to 22:00
Wednesday 6:00 to 22:00
Thursday 6:00 to 22:00
Friday 6:00 to 22:00
Saturday 6:00 to 22:00
Sunday 6:00 to 22:00
TIME PROG.C
Monday 6:00 to 22:00
Tuesday 6:00 to 22:00
Wednesday 6:00 to 22:00
Thursday 6:00 to 22:00
Friday 6:00 to 22:00
Saturday 6:00 to 22:00
Sunday 6:00 to 22:00
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 18 22 2420
p
b
AUTO
x
c
r
j
L
g
m
PROG P2 C
Mo Tu
We Th Fr Sa Su
"Select the days to
program"
a
C002229-C-04
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 18 22 2420
p
b
AUTO
x
c
r
j
L
g
m
PROG P2 C
Mo Tu
We Th Fr Sa Su
Set the time program.
a
C002230-E-04
06:00
06:00
AGC 10/15 AGC 15 AGC 25 AGC 35 5. Operating the appliance
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26
User level - #TIME PROGRAM Menu
Day Comfort periods / Filling enabled:
P1
_______________
P2 _______________ P3 _______________ P4 _______________
TIME PROG.DHW
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
TIME PROG.AUX
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
5.4 Installation shutdown
CAUTION
Do not switch off the mains supply to the appliance. If the
central heating system is not used for a long period, we
recommend activating the HOLIDAYS mode (to ensure
the anti-grip of the heating pump).
5.5 Antifreeze protection
When the heating water temperature in the boiler is too low, the
integrated boiler protection system starts up. This protection functions
as follows:
4 If the water temperature is lower than 7°C, the heating pump starts
up.
4 If the water temperature is lower than 4°C, the boiler starts up.
4 If the water temperature is higher than 10°C, the boiler shuts down
and the circulation pump continues to run for a short time.
4 If the water temperature in the storage tank is less than 4°C, it is
reheated to its set point.
5. Operating the appliance
AGC 10/15 AGC 15 AGC 25 AGC 35
27
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CAUTION
4 The antifreeze protection does not function if the
appliance is switched off.
4 The integrated protection system only protects the
boiler, not the installation. To protect the installation,
set the appliance to HOLIDAYS mode.
The HOLIDAYS mode protects:
4 The installation if the outside temperature is lower than 3°C
(factory setting).
4 The room temperature if a remote control is connected and the
room temperature is lower than 6 °C (factory setting).
4 The domestic hot water tank if the tank temperature is lower
than 4 °C (the water is reheated to 10 °C).
To configure the holidays mode: ¼See chapter: "Selecting the
operating mode", page 22.
AGC 10/15 AGC 15 AGC 25 AGC 35 5. Operating the appliance
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28
6 Checking and maintenance
6.1 General instructions
The boiler does not require a lot of maintenance. Nevertheless, we
recommend having the boiler inspected and serviced at regular
intervals.
4 Maintenance and cleaning of the boiler must be carried out at least
once a year by a qualified technician.
4 Have the flues swept at least once a year or more, depending on
the regulations in force in your country.
CAUTION
4 Maintenance operations must be done by a qualified
engineer.
4 We recommend taking out a maintenance contract.
4 Only original spare parts must be used.
4 Make certain that the flues and chimneys are
connected, in good condition and not blocked.
4 Do not modify nor block the condensate outlet(s).
4 If a neutralisation system is installed, follow the
instructions delivered with the neutralisation system
for cleaning and servicing of this system.
The boiler displays a message whenever maintenance is necessary.
1. When the message, REVISION, is displayed, press ? to display
the installer’s telephone number (only if the installer has input this
parameter).
2. Contact the fitter.
3. Ensure the Appliance is serviced in accordance with the
manufacturer’s instructions by a suitable qualified person.
6.2 Periodic checks
4 Check the water pressure in the installation (MEASURE mode).
If the water pressure is lower than 0,8 bar, more water
should be added. If necessary, top up the water level in the
heating system (recommended hydraulic pressure
between 1,5 and 2,0 bar).
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 18 22 2420
p
b
AUTO
x
c
r
j
M
g
m
SUNDAY 11:45
TEMP. : 68°
PCU COM.FAIL D27
C002302-D-04
6. Checking and maintenance AGC 10/15 AGC 15 AGC 25 AGC 35
29
28/05/2015 - 300026080-001-05
4 Carry out a visual check for the presence of any water leaks.
4 Open and close the radiator valves several times a year (this
prevents the valves from seizing up).
4 Clean the outside of the boiler using a damp cloth and a light
detergent.
CAUTION
Only a qualified professional is authorised to clean the
inside of the boiler.
T001507-B
1
2
3
4
T000181-B
AGC 10/15 AGC 15 AGC 25 AGC 35 6. Checking and maintenance
28/05/2015 - 300026080-001-05
30
7 Troubleshooting
7.1 Anti-hunting
When the boiler is in Anti-short-cycle operating mode, the symbol ?
flashes.
1. Press the "?" key.
The message Operation assured when the restart temperature
will be reached is displayed.
This message is not an error message but an item of
information.
7.2 Messages (Code type Bxx or Mxx)
In the case of failure, the control panel displays a message and a
corresponding code.
1. Make a note of the code displayed.
The code is important for the correct and rapid diagnosis of the
type of failure and for any technical assistance that may be
needed.
2. Switch the boiler off and switch back on.
The boiler starts up again automatically when the reason for the
blocking has been removed.
3. If the code is displayed again, correct the problem by following the
instructions in the table below:
Code
Messages Description Checking / solution
B00 BL.PSU ERROR
The PSU PCB is incorrectly
configured
Parameter error on the PSU PCB
4 Contact the professional who takes care of
maintenance of the appliance
B01 BL.BOILER MAX
Maximum flow temperature
exceeded
The water flow in the installation is insufficient
4 Check the circulation (direction, pump, valves)
B02 BL.HEATING SPEED
The increase in flow temperature
has exceeded its maximum limit
The water flow in the installation is insufficient
4 Check the circulation (direction, pump, valves)
4 Check the water pressure
Sensor error
4 Contact the professional who takes care of
maintenance of the appliance
B07 BL.DT OUTL RET.
Maximum difference between
the flow and return temperature
exceeded
The water flow in the installation is insufficient
4 Check the circulation (direction, pump, valves)
4 Check the water pressure
Sensor error
4 Contact the professional who takes care of
maintenance of the appliance
7. Troubleshooting AGC 10/15 AGC 15 AGC 25 AGC 35
31
28/05/2015 - 300026080-001-05
Code Messages Description Checking / solution
B08 BL.RL OPEN
The RL inlet on the PCU PCB
terminal block is open
Parameter error
4 Contact the professional who takes care of
maintenance of the appliance
Bad connection
4 Contact the professional who takes care of
maintenance of the appliance
B09 BL.INV.L/N
4 Contact the professional who takes care of maintenance of the appliance
B10
B11
BL.SC.IN.OPEN
The BL inlet on the PCU PCB
terminal block is open
The contact connected to the BL inlet is open
4 Contact the professional who takes care of
maintenance of the appliance
Parameter error
4 Contact the professional who takes care of
maintenance of the appliance
Bad connection
4 Contact the professional who takes care of
maintenance of the appliance
B13 BL. PCU COM
Communication error with the
SCU PCB
Bad connection
4 Contact the professional who takes care of
maintenance of the appliance
SCU PCB not installed in the boiler
4 Contact the professional who takes care of
maintenance of the appliance
B14 BL.WATER MIS.
The water pressure is lower than
0,8 bar
Not enough water in the circuit
4 Top up the installation with water
B15 BL.GAS PRESS
Gas pressure too low Incorrect setting of the gas pressure switch on the SCU
PCB
4 Check that the gas valve is fully opened
4 Contact the professional who takes care of
maintenance of the appliance
B16
BL.BAD SU
The SU PCB is not recognised Wrong SU PCB for this boiler
4 Contact the professional who takes care of
maintenance of the appliance
B17 BL.BAD PSU
The parameters saved on the
PCU PCB are impaired
Parameter error on the PCU PCB
4 Contact the professional who takes care of
maintenance of the appliance
B18 BL.BAD PSU
The PSU PCB is not recognised Wrong PSU PCB for this boiler
4 Contact the professional who takes care of
maintenance of the appliance
B19 BL.NO CONFIG
The boiler has not been
configured
The PSU PCB has been changed
4 Contact the professional who takes care of
maintenance of the appliance
B21 BL.COM SU
Communication error between
the PCU and SU PCBs
Bad connection
4 Contact the professional who takes care of
maintenance of the appliance
B22 BL.FLAME LOS
No flame during operation No ionization current
4 Check that the gas valve is fully opened
4 Contact the professional who takes care of
maintenance of the appliance
B25
BL.SU ERROR
Internal error on the SU PCB
4 Contact the professional who takes care of
maintenance of the appliance
B26 BL.DHW. S.
The DHW tank sensor is
disconnected or short circuited
4 Contact the professional who takes care of
maintenance of the appliance
AGC 10/15 AGC 15 AGC 25 AGC 35 7. Troubleshooting
28/05/2015 - 300026080-001-05
32
Code Faults Cause
of the
fault
Description Checking / solution
L40 TEST.HRU.FAIL
PCU HRU/URC unit test error Bad connection
External cause
Parameter incorrectly set
4 Contact the professional who takes care of
maintenance of the appliance
L250 DEF.WATER MIS.
PCU The water pressure is too low Hydraulic circuit incorrectly vented
Water leak
Measurement error
4 Top up with more water if necessary
4 Reset the boiler
L251
MANOMETRE FAIL
PCU Fault on the water pressure sensor Wiring problem
The manometer is defect
Sensor pcb defect
4 Contact the professional who takes care of
maintenance of the appliance
D03
D04
OUTL S.B FAIL.
OUTL S.C FAIL.
SCU Circuit B flow sensor fault
Circuit C flow sensor fault
Remarks:
The circuit pump is running.
The 3-way valve motor on the circuit
is no longer powered and can be
adjusted manually.
Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D05 OUTSI.S.FAIL.
SCU Outside temperature sensor fault
Remarks:
The boiler operates on BOILER
MAX temperature.
The valve setting is no longer
ensured but monitoring the
maximum temperature of the circuit
after the valve is ensured.
Valves may be manually operated.
Reheating the domestic hot water
remains ensured.
Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D07 AUX.SENS.FAIL
SCU Auxiliary sensor fault Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D09 DHW S.FAILURE
SCU Domestic hot water sensor fault
Remarks:
Heating of domestic hot water is no
longer ensured.
The load pump operates.
The load temperature of the dhw
tank is the same as the boiler.
Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D11
D12
D13
ROOM S.A FAIL.
ROOM S.B FAIL.
ROOM S.C FAIL.
SCU A room temperature sensor fault
B room temperature sensor fault
C room temperature sensor fault
Note:
The circuit concerned operates
without any influence from the room
sensor.
Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D14 MC COM.FAIL
SCU Communication failure between the
SCU PCB and the boiler radio
module
Bad connection
4 Contact the professional who takes care of
maintenance of the appliance
Boiler module failure
4 Contact the professional who takes care of
maintenance of the appliance
7. Troubleshooting AGC 10/15 AGC 15 AGC 25 AGC 35
37
28/05/2015 - 300026080-001-05
Code Faults Cause
of the
fault
Description Checking / solution
D15 ST.TANK S.FAIL
SCU Storage tank sensor fault
Note:
The hot water storage tank reheating
operation is no longer assured.
Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D16
D16
SWIM.B S.FAIL
SWIM.C S.FAIL
SCU Swimming pool sensor fault circuit B
Swimming pool sensor fault circuit C
Note:
Swimming pool reheating is always
done during the circuit’s comfort
period.
Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D17 DHW 2 S.FAIL
SCU Sensor fault tank 2 Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D18 ST.TANK S.FAIL
SCU Solar tank sensor fault Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D19 SOL.COL.S.FAIL
SCU Header sensor fault Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D20 SOL COM.FAIL
SCU Interruption in communication between the SCU PCB and the solar control system
4 Contact the professional who takes care of maintenance of the appliance
D27 PCU COM. FAIL
SCU Communication failure between the SCU and PCU PCBs
4 Contact the professional who takes care of maintenance of the appliance
D32 5 RESET:ON/OFF
SCU 5 resets done in less than an hour
4 Switch the boiler off and switch back on
4 If the boiler does not start after several resets (5 attempts possible), contact your
heating engineer and inform him of the error message displayed
D37
TA-S SHORT-CIR
SCU The Titan Active System® is short-circuited
4 Contact the professional who takes care of maintenance of the appliance
Remarks:
Domestic hot water production has stopped but can nonetheless be restarted using key
r.
The tank is no longer protected.
If a tank without Titan Active System® is connected to the boiler,check that the TAS
simulation connector (delivered with package AD212) is fitted to the sensor card.
D38 TA-S DISCONNEC
SCU The Titan Active System® is on an open circuit
4 Contact the professional who takes care of maintenance of the appliance
Remarks:
Domestic hot water production has stopped but can nonetheless be restarted using key
r.
The tank is no longer protected.
If a tank without Titan Active System® is connected to the boiler,check that the TAS
simulation connector (delivered with package AD212) is fitted to the sensor card.
D99 DEF.BAD PCU
SCU The SCU software version does not recognise the PCU connected
4 Contact the professional who takes care of maintenance of the appliance
AGC 10/15 AGC 15 AGC 25 AGC 35 7. Troubleshooting
28/05/2015 - 300026080-001-05
38
8 Energy savings
8.1 Energy-saving advice
4 Keep the room in which the boiler is installed well ventilated.
4 Do not block ventilation outlets.
4 Do not cover the radiators. Do not hang curtains in front of the
radiators.
4 Install reflective panels behind the radiators to prevent heat
losses.
4 Insulate the pipes in rooms that are not heated (cellars and lofts).
4 Close the radiators in rooms not in use.
4 Do not run hot (or cold) water pointlessly.
4 Install a water-saving shower head to save up to 40 % energy.
4 Take showers rather than baths. A bath consumes twice as much
water and energy.
8.2 Recommendations
The remote control is available in the following versions:
4 Wire
4 Radio
The setting of the control panel and/or of the remote control has a
considerable influence on energy consumption.
A few tips:
4 In the room in which the room thermostat is installed, it’s advised
not to use thermostatic valve radiators. If a thermostatic valve is
used the valve must be fully opened.
4 Completely closing and opening thermostatic valve radiators
causes undesirable temperature fluctuations. Open and close
thermostatic valves in small steps.
4 Lower the temperature to around 20°C. This reduces heating costs
and energy consumption.
4 Lower the temperature when you air the rooms.
4 When setting a time schedule , bear days when you are absent
and holidays in mind.
8. Energy savings
AGC 10/15 AGC 15 AGC 25 AGC 35
39
28/05/2015 - 300026080-001-05
9 Warranty
9.1 General
You have just purchased one of our appliances and we thank you for
the trust you have placed in our products.
Please note that your appliance will provide good service for a longer
period of time if it is regularly checked and maintained.
Your installer and our customer support network are at your disposal
at all times.
9.2 Warranty terms
The following provisions are not exclusive of the buyer being able
benefit from the legal provisions applicable regarding hidden defects
in the buyer’s country.
Starting from the purchase date shown on the original installer’s
invoice, your appliance has a contractual guarantee against any
manufacturing defect.
The length of the guarantee is mentioned in the price catalogue.
The manufacturer is not liable for any improper use of the appliance
or failure to maintain or install the unit correctly (the user shall take
care to ensure that the system is installed by a qualified engineer).
In particular, the manufacturer shall not be held responsible for any
damage, loss or injury caused by installations which do not comply
with the following:
4 applicable local laws and regulations,
4 specific requirements relating to the installation, such as national
and/or local regulations,
4 the manufacturer’s instructions, in particular those relating to the
regular maintenance of the unit,
4 the rules of the profession.
The warranty is limited to the exchange or repair of such parts as have
been recognised to be faulty by our technical department and does
not cover labour, travel and carriage costs.
The warranty shall not apply to the replacement or repair of parts
damaged by normal wear and tear, negligence, repairs by unqualified
parties, faulty or insufficient monitoring and maintenance, faulty
power supply or the use of unsuitable fuel.
Sub-assemblies such as motors, pumps, electric valves etc. are
guaranteed only if they have never been dismantled.
The legislation laid down by european directive 99/44/EEC,
transposed by legislative decree No. 24 of 2 February 2002 published
in O.J. No. 57 of 8 March 2002, continues to apply.
AGC 10/15 AGC 15 AGC 25 AGC 35
9. Warranty
28/05/2015 - 300026080-001-05
40
en
Appendix
Information on the ecodesign and energy labelling directives
Contents
1 Specific information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.1 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.2 Ecodesign Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.3 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.4 Circulation pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.5 Disposal and Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1.6 Product fiche - Boiler space heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.7 Product data sheet - Temperature controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.8 Package fiche - Boilers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Contents
2 300026080 - ErP01 - 15062015
1 Specific information
1.1 Recommendations
Note
Only qualified persons are authorised to assemble, install and
maintain the installation.
1.2
Ecodesign Directive
This product conforms to the requirements of European Directive
2009/125/EC on the ecodesign of energy-related products.
1.3
Technical data
Tab.1 Technical parameters for boiler space heaters
Product name AGC 10/15 AGC 15 AGC 25 AGC 35
Condensing boiler Yes Yes Yes Yes
Low-temperature boiler
(1)
No No No No
B1 boiler No No No No
Cogeneration space heater No No No No
Combination heater No No No No
Rated heat output
Prated
kW 10 15 24 34
Useful heat output at rated heat output
and high temperature regime
(2)
P
4
kW 10.2 14.5 24.1 34.0
Useful heat output at 30% of rated heat
output and low temperature regime
(1)
P
1
kW 3.4 4.9 8.1 11.4
Seasonal space heating energy efficiency
ƞ
s
% 91 91 92 92
Useful efficiency at rated heat output and
high temperature regime
(2)
ƞ
4
% 87.0 86.9 86.8 87.3
Useful efficiency at 30% of rated heat
output and low temperature regime
(1)
ƞ
1
% 98.0 97.7 97.3 97.5
Auxiliary electricity consumption
Full load
elmax
kW 0.027 0.034 0.048 0.065
Part load
elmin
kW 0.023 0.024 0.022 0.024
Stand-by
P
SB
kW 0.007 0.007 0.007 0.007
Other characteristics
Standby heat loss
P
stby
kW 0.078 0.078 0.078 0.085
Ignition burner power consumption
P
ign
kW - - - -
Annual energy consumption
Q
HE
GJ 32 47 75 106
Sound power level, indoors
L
WA
dB 37 46 51 53
Emissions of nitrogen oxides NO
X
mg/kWh 28 30 34 38
(1) Low temperature means for condensing boilers 30°C, for low temperature boilers 37°C and for other heaters 50°C return temperature (at
heater inlet).
(2) High temperature regime means 60°C return temperature at heater inlet and 80°C feed temperature at heater outlet.
1 Specific information
300026080 - ErP01 - 15062015 3
See
The back cover for contact details.
1.4 Circulation pump
Note
The benchmark for the most efficient circulators is EEI ≤ 0.20.
1.5
Disposal and Recycling
Warning
Removal and disposal of the boiler must be carried out by a quali
fied installer in accordance with local and national regulations.
If you need to remove the boiler, proceed as follows:
1. Switch off the boiler.
2. Cut the electrical power to the boiler.
3. Close the main gas valve.
4. Close the water mains.
5. Close the gas valve on the boiler.
6. Drain the installation.
7. Remove the air vent hose above the siphon.
8. Remove the siphon.
9. Remove the air/flue gas pipes.
10. Disconnect all pipes on the underside of the boiler.
11. Dismantle the boiler.
1.6 Product fiche - Boiler space heaters
Tab.2 Product fiche for boiler space heaters
De Dietrich - AGC De Dietrich -
AGC 10/15
De Dietrich -
AGC 15
De Dietrich -
AGC 25
De Dietrich -
AGC 35
Seasonal space heating energy efficiency class
A
A
A
A
Rated heat output
(Prated or Psup)
kW 10 15 24 34
Seasonal space heating energy efficiency % 91 91 92 92
Annual energy consumption GJ 32 47 75 106
Sound power level L
WA
indoors dB 37 46 51 53
See
For specific precautions on assembly, installation and mainte
nance: see the chapter on Safety Instructions.
1.7
Product data sheet - Temperature controls
Tab.3 Product data sheet for the Temperature controls
DIEMATIC iSystem
Class II
Contribution to space heating energy efficiency % 2
Fig.1 Recycling
MW-3000179-03
1 Specific information
4 300026080 - ErP01 - 15062015
II The factor for weighting the heat output of preferential and supple
mentary heaters of a package as set out in the following table.
III The value of the mathematical expression: 294/(11 · Prated),
whereby ‘Prated’ is related to the preferential space heater.
IV The value of the mathematical expression 115/(11 · Prated),
whereby ‘Prated’ is related to the preferential space heater.
Tab.4 Weighting of boilers
Psup / (Prated + Psup)
(1)(2)
II, package without hot water storage tank II, package with hot water storage tank
0 0 0
0.1 0.3 0.37
0.2 0.55 0.70
0.3 0.75 0.85
0.4 0.85 0.94
0.5 0.95 0.98
0.6 0.98 1.00
≥ 0.7 1.00 1.00
(1) The intermediate values are calculated by linear interpolation between the two adjacent values.
(2) Prated is related to the preferential space heater or combination heater.
Tab.5 Package efficiency
De Dietrich - AGC AGC 10/15 AGC 15 AGC 25 AGC 35
Seasonal space heating energy efficiency of boiler % 91 91 92 92
Temperature control % + 2 + 2 + 2 + 2
Seasonal space heating energy efficiency of package % 93 93 94 94
1 Specific information
6 300026080 - ErP01 - 15062015
9

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