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Digital VTH
User’s Manual
V1.0.0
I
Foreword
General
This document mainly introduces function, structure, networking, installation process,
debugging, UI operation and technical parameter of digital VTH products.
Device Update
Do not cut off the power supply during upgrade. Power can be cut off only after the device
completes upgrade and reboots.
Safety Instructions
The following categorized signal words with defined meaning might appear in the Manual.
Signal Words Meaning
Indicates a high potential hazard which, if not avoided, will result in
death or serious injury.
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, lower performance, or unpredictable
result.
Provides methods to help you solve a problem or save you time.
Provides additional information as the emphasis and supplement
to the text.
Revision History
Version Revision Content Release Time
V1.0.0 First release. November 2020
Privacy Protection Notice
As the device user or data controller, you might collect personal data of others, such as face,
fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be
in compliance with the local privacy protection laws and regulations to protect the legitimate
rights and interests of other people by implementing measures, including but not limited to:
providing clear and visible identification to inform data subject the existence of surveillance area
and providing related contact.
II
About the Manual
The Manual is for reference only. If there is inconsistency between the Manual and the
actual product, the actual product shall prevail.
We are not liable for any loss caused by the operations that do not comply with the Manual.
The Manual would be updated according to the latest laws and regulations of related
regions. For detailed information, see the paper User's Manual, CD-ROM, QR code or our
official website. If there is inconsistency between paper User's Manual and the electronic
version, the electronic version shall prevail.
All the designs and software are subject to change without prior written notice. The product
updates might cause some differences between the actual product and the Manual. Please
contact the customer service for the latest program and supplementary documentation.
There still might be deviation in technical data, functions and operations description, or
errors in print. If there is any doubt or dispute, please refer to our final explanation.
Upgrade the reader software or try other mainstream reader software if the Guide (in PDF
format) cannot be opened.
All trademarks, registered trademarks and the company names in the Manual are the
properties of their respective owners.
Please visit our website, contact the supplier or customer service if there is any problem
occurred when using the device.
If there is any uncertainty or controversy, please refer to our final explanation.
III
Important Safeguards and Warnings
The following description is the correct application method of the device. Please read the manual
carefully before use, in order to prevent danger and property loss. Strictly conform to the manual
during application and keep it properly after reading.
Operating Requirement
Do not place expose the device to direct sunlight or heat sources.
Do not install the device in a humid, dusty or fuliginous area.
Install the device on a stable location horizontally to prevent it from falling.
Prevent liquid from flowing into the device.
Install the device at well-ventilated places and do not block its ventilation opening.
Use the device only within rated input and output range.
Do not disassemble the device by yourself.
Power Requirement
Use the product with electric wires recommended in this area and within rated specification.
Use power supply that meets SELV (safety extra low voltage) requirements, and supply
power with rated voltage that conforms to Limited Power Source in IEC60950-1. See the
device label for specific power supply requirements.
Appliance coupler is a disconnecting device. Keep an angle that facilitates operation during
normal use.
IV
Table of Contents
Foreword .................................................................................................................................................. I
Important Safeguards and Warnings ................................................................................................... III
1 Product Overview ................................................................................................................................ 1
Introduction ................................................................................................................................. 1
Function ...................................................................................................................................... 1
2 Network Diagram ................................................................................................................................. 3
2-wire System.............................................................................................................................. 3
Digital System ............................................................................................................................. 3
3 Preparation and Commissioning ....................................................................................................... 6
Preparation .................................................................................................................................. 6
3.1.1 VTO Settings ..................................................................................................................... 6
3.1.2 VTH Settings ................................................................................................................... 13
Commissioning .......................................................................................................................... 25
3.2.1 VTO Calling VTH ............................................................................................................. 25
3.2.2 VTH Monitoring VTO ....................................................................................................... 26
4 Interface Operation............................................................................................................................ 27
Main Interface ........................................................................................................................... 27
Call ............................................................................................................................................ 28
4.2.1 Recent Call ...................................................................................................................... 28
4.2.2 Contact ............................................................................................................................ 29
4.2.3 Call User ......................................................................................................................... 30
4.2.4 Call from User ................................................................................................................. 32
4.2.5 Call from VTO ................................................................................................................. 33
Info ............................................................................................................................................ 35
4.3.1 Security Alarm ................................................................................................................. 35
4.3.2 Guest Message ............................................................................................................... 36
4.3.3 Publish Info ..................................................................................................................... 36
4.3.4 Video Pictures ................................................................................................................. 37
Monitor ...................................................................................................................................... 37
4.4.1 Monitoring VTO ............................................................................................................... 38
4.4.2 Monitoring IPC ................................................................................................................ 40
4.4.3 Favorite ........................................................................................................................... 42
SOS ........................................................................................................................................... 43
Setting ....................................................................................................................................... 43
4.6.1 Ring Settings ................................................................................................................... 43
4.6.2 Card Information ............................................................................................................. 46
4.6.3 Alarm Setting ................................................................................................................... 47
4.6.4 Mode Setting ................................................................................................................... 50
4.6.5 Forward Setting ............................................................................................................... 51
4.6.6 General Setting ............................................................................................................... 52
4.6.7 Product Info ..................................................................................................................... 57
Project Settings ......................................................................................................................... 58
4.7.1 Forget Password ............................................................................................................. 58
V
4.7.2 Network Settings ............................................................................................................. 59
4.7.3 VTH Configuration ........................................................................................................... 59
4.7.4 VTO Configuration .......................................................................................................... 59
4.7.5 Default ............................................................................................................................. 60
4.7.6 Reset MSG ...................................................................................................................... 60
Unlock Function ......................................................................................................................... 61
Arm and Disarm Function .......................................................................................................... 61
4.9.1 Arm .................................................................................................................................. 61
4.9.2 Disarm ............................................................................................................................. 62
5 DSS Mobile for VDP........................................................................................................................... 63
Downloading the App ................................................................................................................ 63
Registration and Login .............................................................................................................. 63
Call Functions............................................................................................................................ 67
5.3.1 Configuring Call Forward ................................................................................................ 67
5.3.2 Calling Operations ........................................................................................................... 70
Monitor ...................................................................................................................................... 71
Call Records .............................................................................................................................. 74
Message .................................................................................................................................... 75
Setting ....................................................................................................................................... 76
Cybersecurity Recommendations .................................................................................. 77
1
1 Product Overview
Introduction
A digital VTH is device that can perform monitoring, voice/video call, and door unlock.
Function
Wi-Fi Networking
Connect to Wi-Fi networks.
Video/Voice Call
Make video or voice call to other VTOs and VTHs.
Monitoring
Monitor fence station, VTO and IPC devices (only supported by certain models).
SOS
Make emergency call to the Call Center.
Auto Snapshot
Take snapshots when calling or monitoring, and store them in the SD card.
DND (Do Not Disturb)
Mute all message and call notifications.
Remote Unlock
Unlock doors remotely.
Arm and Disarm
Arm and disarm 6 alarm devices.
2
Playback
Play back videos and pictures in the SD card.
Alarm
Alarms will trigger linkage and be sent to the Call Center.
Record
View call and alarm records.
Message
View messages, including videos, pictures and announcements.
3
2 Network Diagram
2-wire System
Network diagram of 2-wire system
Digital System
There are two types of digital system network:
The VTH powered through PoE from the floor switch.
4
Network diagram of digital system (1)
The VTH is independently powered through a power supply.
5
Network diagram of digital system (2)
6
3 Preparation and Commissioning
Carry out commissioning to ensure that the device can realize basic network access, call and
monitoring functions.
Preparation
Before commissioning:
Power on the device only after there is no short or open circuit.
Plan IP addresses and numbers (works as phone numbers) for every VTO and VTH.
Confirm the position of the SIP server.
The device must be used with a VTO that is the SIP server. This section takes a unit VTO
as an example. See corresponding user’s manuals for other VTO types.
Log in to the web interface of every VTO and VTH and configure all relevant information.
3.1.1 VTO Settings
3.1.1.1 Initialization
For first-time use, you must initialize the device.
Make sure that the IP addresses of the PC and VTO are in the same network segment. The
default IP address of VTO is 192.168.1.108.
Power on the VTO.
Go to the default IP address of VTO in the browser.
Device initialization
Enter the password and confirm it, and then click Next.
7
This password is used to log in to the web interface. It must be at least 8 characters,
and include a combination of at least two types among number, letter and symbol.
Set an email address
Select Email and enter your email address for resetting password.
Click Next.
Initialization successful
Click OK and the it jumps to the login interface.
8
Login interface
Enter username ("admin" by default) and password, and then click Login.
3.1.1.2 Network Parameters
Change the IP address of the VTO to the one that you planned.
Select Network Setting > Basic.
TCP/IP
Enter the parameters, and then click OK.
The VTO automatically restarts. Make sure that the PC is in the same network segment
as the VTO to log in again.
3.1.1.3 System Type
Select Local Setting > Basic.
9
Device properties
Select System Type to TCP/IP.
Click OK.
Wait for the device to automatically restart or restart it manually, and then the settings
will take effect.
3.1.1.4 Server Type
You can select the type of the server that manages all VTO devices.
Select Network Setting > SIP Server.
SIP server (1)
Select a server type.
When this VTO or another VTO works as the SIP server, select Server Type to
VTO. It applies to a scenario where there is only one building.
When a platform (such as Express/DSS) works as the SIP server, select Server
Type to Express/DSS. It applies to a scenario where there are multiple buildings.
3.1.1.5 SIP Server
Select Network Setting > SIP Server.
10
SIP server (2)
Configure SIP server.
The current VTO works as the SIP server.
Enable SIP Server, and then click OK. The VTO automatically restarts, and it jumps
to the login interface.
If the current VTO is not the SIP server, do not enable SIP Server; otherwise the
connection will fail.
Another VTO works as the SIP server.
Disable SIP Server, configure the parameters, and then click OK. The VTO
automatically restarts, and it jumps to the login interface.
11
Table 3-1 SIP server parameters when a VTO works as the SIP server
Parameter Description
IP Address IP address of the VTO that works as the SIP server.
Port 5060 by default.
Username Keep it default.
Password
SIP Domain VDP.
Login Username SIP server login username and password.
Login Pwd
The platform (Express/DSS) works as the SIP server.
Select Server Type as Express/DSS, configure the parameters, and then click OK.
The VTO automatically restarts, and it jumps to the login interface.
Table 3-2 SIP server parameters when the platform works as the SIP server
Parameter Description
IP Address IP address of the platform.
Port 5080 by default.
Username Keep it default.
Password
SIP Domain Keep it default or null.
SIP Server Username SIP server login username and password.
SIP Server Password
VTO settings have been completed if the platform or another VTO works as the SIP server.
If the current VTO works as the SIP server, Device Manager will appear on the left. See
"3.1.1.6 Adding VTO" and "3.1.1.7 Adding VTH" to add VTOs and VTHs.
3.1.1.6 Adding VTO
Add VTO only when the current VTO works as the SIP server.
Log in to the web interface.
Select Household Setting > VTO No. Management.
VTO number management
Click Add.
12
Add a VTO
Configure the parameters.
Parameters of adding a VTO
Parameter Description
Rec No. VTO number.
Register Password Keep it default.
IP Address IP address of VTO.
Username Web interface login username and password of this VTO.
Password
Click OK.
Do Step 3–Step 5 to add other VTOs.
3.1.1.7 Adding VTH
Add VTHs only when the current VTO works as the SIP server.
Add both main and extension VTHs.
Select Household Setting > Room No. Management.
Room number management
Click Add.
13
Add a VTH
Configure the parameters.
Table 3-3 Parameters of adding a VTH
Parameter Description
First Name
Information to distinguish each device.
Last Name
Nick Name
Room No.
VTH number consists of 1–6 numbers, which may include
number and “#”. It must be consistent with room number
configured at the VTH.
When there are main VTH and extensions, to use group call
function, the main VTH number must end with "#0", and the
extension VTH number must end with #1, #2 and #3. For
example, if the main VTH is 101#0, extension VTHs must be
101#1, 101#2…
Register Password Keep it default.
Register Type
Click OK.
Do Step 2–Step 4 to add other VTHs.
3.1.2 VTH Settings
3.1.2.1 Initialization
Select a region and language.
14
Select a region and language
Select Apartment or Villa, and then tap OK.
This section takes Villa as an example.
Select apartment or villa
Select First-time Config and tap OK.
15
First-time configuration
DHCP is selected by default, or select Static IP and configure the parameters as needed.
DHCP
16
Static IP
Set a password and an email address for the VTH, and then tap Next.
The password is used to enter project setting.
If you select Apartment in Step 2, initialization is completed with this step.
Set a password an email address for the VTH
Set a password and an email address for the VTO.
The password is used to enter project setting.
17
Set a password an Email address for the VTO
Click Initialize to initialize a single device or Batch Initialization to initialize all available
devices, and then click Next.
Initialize devices
Click One-key Config to go to the main interface.
18
Network configuration
Main interface
3.1.2.2 Network Parameters
IP addresses of all VTHs and VTOs must be in the same network segment. Otherwise, the
VTH will fail to obtain VTO information.
On the main interface, tap Setting for more than 6 seconds.
Enter the password and tap OK.
Tap Network.
Configure the parameters.
19
LAN
Enter the information, and then tap OK; or turn on DHCP to obtain the information
automatically.
LAN
WLAN
Only certain models support WLAN function. The actual product shall prevail.
Use a router with secured encryption protocols.
1) Turn on the WLAN function.
WLAN
2) Connect to a network.
The system has 2 access ways as follows.
◇ Tap Wireless IP and enter Local IP, Subnet Mask and Gateway, and then
tap OK.
◇ Tap Wireless IP, turn on DHCP to obtain the information automatically.
20
To obtain IP information with DHCP function, use a router with DHCP function.
Enable the DHCP function
3.1.2.3 VTH Config
On the main interface, tap Setting for more than 6 seconds.
Enter password and tap OK.
Tap VTH Config.
VTH configuration
Configure VTH information.
As a main VTH.
21
Enter the room number (such as 9901 or 101#0) and other information, and then tap
OK.
Room number must be the same with VTH Short No., which is configured when
adding VTHs on the VTO web interface. Otherwise, it will fail to connect to the
VTO.
When there are extension VTHs, room numbers must end with #0. Otherwise, it
will fail to connect to the VTO.
As an extension VTH.
1) Switch Main to Extension.
2) Enter the room number (such as 101#1), Main VTH IP (IP address of the main VTH)
and other information, and then tap OK.
Main VTH Username and Main VTH PWD are the username and password of
main VTH. Default user name is "admin", and the password is the one set during
initialization.
Turn on the following functions as needed.
SSH: The debugging terminal will connect to the VTH remotely through SSH
protocol.
Security Mode: Log in to the VTO in a secured way.
Password Protection: Encrypt the password before sending out.
It is recommended to turn off SSH, and turn on security mode and password
protection. Otherwise, the device might be exposed to security risks and data
leakage.
Tap OK.
3.1.2.4 SIP Server
Configure SIP server information to connect to other devices.
On the main interface, tap Setting for more than 6 seconds.
Enter the password and tap OK.
Tap SIP Server.
22
SIP server
Configure the parameters.
SIP server parameters
Parameter Description
Server IP
When a platform works as the SIP server, it is the IP address of the
platform.
When a VTO works as the SIP server, it is the IP address of the
VTO.
Network Port 5080 when a platform works as the SIP server.
5060 when a VTO works as the SIP server.
Username Keep it default, or turn on Custom Name, and then you can edit the
username.
Registration PWD Keep it default.
Domain Name When a VTO works as the SIP server, it must be VDP; otherwise, it
can be null.
Username SIP server login username and password.
Login PWD
Turn on Enable Status to enable the SIP server function.
Tap OK.
3.1.2.5 VTO Configuration
Add VTOs and fence stations to bind them with the VTH.
On the main interface, tap Setting for more than 6 seconds.
Enter the password set during initialization, and tap OK.
Tap VTO Config.
23
VTO config
Add VTO or fence station.
Add main VTO.
1) Enter the main VTO name, VTO IP address, username and password.
2) Turn on Enable Status.
User Name and Password must be consistent with the web interface login
username and password of the VTO.
Add sub VTO or fence station.
1) Enter the sub VTO or fence Station name, IP address, username and password.
2) Turn on Enable Status.
Tap / to turn page and add more sub VTO or fence stations.
3.1.2.6 Searching Device
You can search for VTOs in the same network, and then add them or change their information.
Tap Search Device.
If you select Villa in Figure 3-15, it will be Add Device with the similar function.
24
Search device
Tap a de vi ce .
You can only add or edit villa VTOs.
Click Add.
Add a VTO
Click Change IP to change the information of the VTO, including IP, netmask, and
gateway.
Username and password cannot be changed here. They are the same as the ones
used to log in to the web interface of the VTO, and are used to log in to the VTO.
25
Change the information of the VTO device
Commissioning
3.2.1 VTO Calling VTH
Dial the VTH room number (such as 101) on the VTO and the following image appears, which
means all parameters are correctly configured.
Calling interface
26
3.2.2 VTH Monitoring VTO
VTH can monitor VTO, fence station or IPC. This section takes monitoring VTO as an example.
On the main interface of the VTH, tap Monitor > Door, and then tap a VTO to enter monitoring
image.
Door
Monitoring image
SD card is needed for recording and snapshot; otherwise, the icons will be gray.
27
4 Interface Operation
Main Interface
Main interface
Main interface description
No. Name Description
1 Room number Number of the room where the VTH is located.
2 Info
View, delete and clear announcements or security alarm
information.
When the VTH does not have an SD card, and the video-
audio message uploading function is enabled on the
VTO, three tabs will be displayed, Guest Msg, Guest
Snap and Guest Video. You can view, delete and clear
the messages.
When the VTH has an SD card, the Video Pic tab will
be displayed. View, delete and clear the videos and
pictures.
3 Call Call other VTOs and VTHs.
View and manage the contacts and call records.
4 Monitor Monitor VTOs, fence stations, IPCs and NVRs.
5 SOS Make emergency call to the Call Management Center.
6 Setting
Tap to enter system setting.
Tap for more than 6 seconds, input the password set
during initialization, and then enter project setting.
7 Status
: Not connected to the network.
: Connected to the network through a cable.
28
No. Name Description
: Wirelessly connected to the network.
: Failed to connect to the main VTO; when
disappeared, the device has connected to the main
VTO.
: An SD card has been inserted into the device; when
disappeared, the device does not have an SD card or
support SD card.
: DND function has been enabled. It is not enabled
by default.
8 Time and date —
9 Do not disturb Enable to not receive any call or message.
10 Arm/disarm Display unread alarm information.
Tap to select an arm mode.
Call
Manage contact, call and view call records.
4.2.1 Recent Call
Tap Call > Recent Call to view and manage call records.
For missed call, press the call button on the device front panel to enter the recent call
interface.
29
Recent calls
Call back: Tap a call record to call back.
Delete: Tap Edit, and then tap Delete to delete a record.
If storage is full, the oldest records will be overwritten. Back up the records as needed.
Clear: Clear all record in the current tab (All or Missed Call).
4.2.2 Contact
Tap Call > Contact, and then add or edit the users.
Contact
Add a user.
Tap Add.
30
User information
Enter the information.
Tap OK.
Edit user information: Tap a user and tap Edit.
Delete a user: Tap Edit, select a user, and then tap Delete.
You can select multiple contacts at the same time.
4.2.3 Call User
Make sure that resident-to-resident call function has been enabled. See "4.6.6.4 Other
Settings" for details.
Call function is used by VTH to call VTH.
If both VTHs have a camera, bilateral video call can be provided.
4.2.3.1 By Room Number
On the Call User interface, dial and call the user.
Select Call > Call User.
31
Call user
Enter the room number (VTH room number).
If VTO works as SIP server, dial room no. directly.
If the platform works as SIP server:
Call a user in the same unit and the same building, dial room number directly.
Call a user in other buildings or units, add the building number. For example,
dial 1#1#101 to call Building 1 Unit 1 Room 101.
If main VTH (101#0) calls extension (101#1), please enter room no.: #1; if the extension
calls main VTH, please enter room no.: #0.
Tap .
If the VTH has a camera, there will be videos after answering the call.
Calling
32
Call in progress
4.2.3.2 From Contact
Add contacts first. See 4.2.2 Contact.
Select Call > Contact.
Select the one you want to call.
Tap to start.
4.2.4 Call from User
When receiving calls from other VTHs, the following interface will be displayed.
33
Call interface (1)
: Answer.
: Hang up.
Call interface (2)
4.2.5 Call from VTO
Dial VTH room no. (such as 9901) at VTO, to call VTH.
At VTH interface, tap Answer.
34
Call from VTO
Table 4-1 Interface description
Key Description
/
Remotely unlock the door where the VTO is installed.
The system provides 2-channel unlock. If the icon is gray, it means that the
unlock function of this channel is not available.
Select an IPC in Favorite to monitor.
Take snapshot.
This key will be gray if SD card is not inserted.
Take recording. Complete recording when the call is completed or by tapping
.
This key is gray if SD card is not installed.
Videos are stored in SD card of this VTH. If SD card is full, the earlier
videos will be covered.
Mute.
Reduce volume.
Increase volume.
Answer calls.
Hang up.
35
Info
You can view and manage different kinds of information.
Information in Security Alarm and Publish Info is stored in the device, and the one in
Guest Message and Video Pictures is stored in the SD card, which means you need an
SD card for these two functions.
Only certain models support SD card.
If the storage in the Device or SD card is full, the oldest records will be overwritten. Back
up the records as needed.
4.3.1 Security Alarm
When an alarm is triggered, there will be 15s alarm sound, and the interface below will be
displayed. The alarm information will be uploaded to the alarm record interface and management
platform.
Message
Select Info > Security Alarm, and then you can view and manage all alarm records.
36
Security alarm
4.3.2 Guest Message
Select Info > Guest Message, and then you can view and manage all messages.
Guest message
4.3.3 Publish Info
Select Info > Publish Info, and then you can view and manage all messages.
37
Publish info
4.3.4 Video Pictures
Select Info > Video Pictures, and then you can view and manage the pictures and videos.
Records
Monitor
You can monitor VTO, fence station or IPC on the VTH.
38
4.4.1 Monitoring VTO
When adding VTOs, make sure that the username and password of each device is consistent
with the web login username and password. See 3.1.2.5 VTO Configuration for details.
Otherwise, monitoring will not work properly.
When monitoring, press the call button on the device front panel of the to talk to the VTO.
Tap Monitor > VTO.
Door
Table 4-2 Function description
Icon Description
Add the VTO or fence station to Favorite.
Select an IPC, and when this VTO or fence station calls, you will see the monitoring
image from this IPC.
Add an IPC first. See 4.4.2.1 Adding IPC for details.
Display the serial number of the VTO or fence station in QR code.
Tap .
39
Monitoring I
Table 4-3 Interface description
Icon Description
/
Remotely unlock the door where the VTO is located.
The system provides 2-channel unlock function. If the icon is gray, it means
that unlock function of this channel is not available.
Take snapshot.
An SD card is needed to use this function.
Tap to start recording, and it will stop when the call is completed or by
tapping .
If the SD card is full, the oldest videos will be overwritten.
An SD card is needed to use this function.
/ If the VTH is connected to multiple VTOs/IPCs, tap and to
switch device.
Exit monitoring.
Tap to speak to the other end device, and tap again to stop.
40
4.4.2 Monitoring IPC
4.4.2.1 Adding IPC
IPCs added to the main VTO and Express/DSS will be synchronized to the VTH. The
synchronized IPCs cannot be deleted.
Before adding an IPC, make sure that it is powered on, and connected to the same network
as the VTH.
Select Monitor > IPC.
You can tap to add the IPC to Favorites.
IPC
Tap Add.
41
Add IPC
Configure the parameters.
Table 4-4 Parameter description
Parameter Description
IPC Select IPC or NVR.
IPC32 Name Name of the IPC/NVR.
IP IP address of the IPC/NVR.
User Name Web interface login username and password of the IPC/NVR.
Password
Port 554 by default.
Stream Type
Main stream: High definition that needs large amount of bandwidth.
Applicable to local storage.
Extra stream: Relatively smooth image that needs small amount of
bandwidth. Applicable to network with insufficient bandwidth.
Protocol It includes local protocol and Onvif protocol. Please select according to the
protocol of the connected device.
Encryption Enable it if the IPC to be added is encrypted.
Channel If IPC is connected, default setting is 1.
If NVR is connected, set channel number of IPC on NVR.
Tap OK.
4.4.2.2 Modify IPC
Select Monitor > IPC.
Tap o f I PC .
Modify IPC parameters. Please refer to for details.
Tap OK.
42
4.4.2.3 Delete IPC
Delete IPC that has been added. However, IPC synchronized from VTO or the platform cannot
be deleted.
Select Monitor > IPC.
Tap Edit.
Select IPC.
Tap Delete to delete the selected IPC.
4.4.2.4 Monitor IPC
Monitor the IPC.
Select Monitor > IPC.
Select IPC to be monitored, and tap .
Monitoring video
Please monitor the VTO by reference to Table 4-3.
4.4.3 Favorite
Display VTO, fence stations or IPC that have been added to favorites.
To view favorite list, please ensure that VTO, fence station or IPC have been added to
favorites. Otherwise, the list is null.
Select Monitor > Favorite.
43
Favorite
Select the device to be monitored, and tap .
The system displays monitoring interface. In case of multiple devices in “Favorite” tab,
tap / to switch and monitor them.
SOS
Please ensure that management center has been connected. Otherwise, it will fail to call.
In emergency, press the SOS button on the device front panel, or tap SOS on the main interface
to call management center.
Setting
4.6.1 Ring Settings
Set VTO ring, VTH ring, alarm ring and other rings.
There is an SD card on the VTH, and users can import ring tones to the SD card.
Ring tones must be stored in the /Ring folder at the root directory of the SD card.
Audio files must be .pcm files (audio files of other formats cannot be played if you change
their extension names).
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Audio file size must be less than 100 KB.
Ring tone format: .pcm.
You can only customize 10 ring tones. Other ring tones will not be displayed at the VTH.
4.6.1.1 VTO Ring
Set a ring for the connected VTO, and support to set maximum 20 VTOs.
Tap Setting.
Tap Ring > VTO Ring Setup.
Tap or to page up and down.
VTO ring setup
Tap text box to select rings, and tap and to set the volume.
4.6.1.2 VTH Ring
Set the ring for this VTH.
Tap Setting.
The system pops up Password prompt box.
Input login password and tap OK.
Default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Ring > VTH Ring Setup.
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VTH ring setup
Tap text box to select rings, and tap and to set the volume.
4.6.1.3 Alarm Ring
Set the ring when the VTH gives an alarm.
Tap Setting.
Enter login password and tap OK.
Default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Ring > Alarm Ring Setup.
Alarm ring
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Tap text box to select rings, and tap and to set the volume.
4.6.1.4 Other Ring Settings
Set VTO ring time, VTH ring time, MIC volume, talk volume and ring mute setting.
VTO Ring Time and VTH Ring Time of extension VTH are synchronized with main VTH, and
cannot be set.
Tap Setting.
Enter login password and tap OK.
Default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Ring > Other.
Other settings
Tap and to set the time or volume. Tap to enable Ring Mute, and
the icon becomes .
VTO ring time: ring time when VTO calls VTH.
VTH ring time: ring time when another VTH calls this VTH.
4.6.2 Card Information
Issue and manage card information.
This function is only available under Villa.
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Card management
Click Issue Card.
Swipe the card on the corresponding VTO.
The card information will be added to the VTH. Assign unlock permission by selecting
Lock 1 and Lock 2 as needed.
Click Confirm.
Click Delete to delete the card information.
4.6.3 Alarm Setting
Set wire zone, wireless zone and alarm output.
Zones can be set under disarm mode.
4.6.3.1 Wire Zone
Set zone type, NO/NC, alarm status and delay. It supports to set 8 zones at most.
Tap Setting.
Enter login password and tap OK.
Default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Alarm > Wire Zone.
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Wire zone
Tap corresponding positions to set area type, NO/NC, alarm status, enter delay and exit
delay.
Table 4-5 Parameter description
Parameter Description
Area The number cannot be modified.
NO/NC Select NO (normally open) or NC (normally closed) according to detector type.
It shall be the same as detector type.
Type Select corresponding type according to detector type, including IR, gas, smoke,
urgency btn, door, burglar alarm, perimeter and doorbell.
Status
Instant Alarm: After armed, if an alarm is triggered, the device produces
siren at once and enters alarm status.
Delay Alarm: After armed, if an alarm is triggered, the device enters alarm
status after a specified time, during which you can disarm and cancel the
alarm.
Bypass: Alarm will not be triggered in the area. After disarmed, this area
will restore to normal working status.
Remove: The area is invalid during arm/disarm.
24 Hour: Alarm will be triggered all the time in the area regardless of arm
or disarm.
A zone in Remove status cannot be bypassed.
Enter
Delay
After entering delay, when armed area triggers an alarm,
entering armed area from non-armed area within the delay
time period will not lead to linkage alarm. Linkage alarm
will be produced if delay time comes to an end and it is
not disarmed.
Delay is only valid
to the areas of
Delay Alarm.
49
Parameter Description
Area The number cannot be modified.
NO/NC Select NO (normally open) or NC (normally closed) according to detector type.
It shall be the same as detector type.
Type Select corresponding type according to detector type, including IR, gas, smoke,
urgency btn, door, burglar alarm, perimeter and doorbell.
Exit Delay
After arm, Delay Alarm area will enter arm status at the
end of Exit Delay.
If multiple areas set the exit delay, interface prompt will
conform to maximum delay time.
Tap OK to complete setting.
4.6.3.2 Wireless Zone
Only devices with wireless function have this function.
Add, delete and set wireless zones.
Tap Setting.
Enter login password and tap OK.
Default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Alarm > Wireless Zone.
Wireless zone
Tap Add.
Tap wireless code button of wireless device. See wireless device user’s manual for
details.
After successful coding, display area info.
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Tap corresponding positions to set alarm status, enter delay and exit delay. See Table
4-5 for details.
Tap Edit to select a zone and Delete to delete the selected area.
4.6.3.3 Alarm Output
After enabling alarm output, when other devices call this VTH, the alarm output device will output
alarm info.
Tap Setting.
Enter login password and tap OK.
Default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Alarm > Output.
Output
Tap to enable alarm output function, and the icon becomes .
4.6.4 Mode Setting
Set area on/off status under different modes.
Area mode can be set only in disarm status.
Tap Setting.
Enter login password and tap OK.
Default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Tap Mode.
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Mode
Select arm mode in every tab.
Tap in every area to add it into arm mode.
Multiple areas can be added into one arm mode simultaneously, whereas one area can
be added into different modes.
4.6.5 Forward Setting
Forward incoming calls.
Parameters at this interface are set on main VTH only, and extension VTH synchronizes with
main VTH.
Tap Setting.
Enter login password and tap OK.
Default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Tap Forward.
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Forward
Input VTH no. in the corresponding forward mode, tap to enable the forward
function.
Parameter description
Parameter Description
Always All incoming calls will be forwarded to preset number immediately.
Busy
When the user is busy, incoming call from the third party will be forwarded to
preset number. If “No Answer” is not set, when the user refuses to answer, the
incoming call will be deemed as busy forwarding.
No Answer
If no one answers after VTH ring time, the incoming call will be forwarded to
preset number.
Set VTH ring time at Setting > Ring > Other interface.
To forward to a user of another building or unit, the forward number is “Building +
Unit + VTH room number”. For example, input 1#1#101 for 101 of Unit 1, Building
1.
To forward to a user of the same unit, the forward number is VTH room number.
Tap OK to save settings.
4.6.6 General Setting
Set VTH time, display, password and others.
4.6.6.1 Time Setting
Set VTH system time, time zone and DST.
53
Parameters at this interface are set on main VTH only, and extension VTH synchronizes with
main VTH.
Tap Setting.
Enter login password and tap OK.
Default login password is 123456. Please refer to “4.6.6.3 Password Setting” for details.
Select General > Time.
Set time and time zone
Set time parameter.
Turn on NTP, the VTH will syncronize time with the NTP server automatically; turn
it off to set time or time zone manually.
54
Set DND period
Turn on DND period, set start and end time or click Click to select week to select
the day(s), and you will not receive any call or message during this period.
4.6.6.2 Display Setting
Set VTH screen brightness, screensaver time and clean.
Tap Setting.
Input login password and tap OK.
Default login password is 123456. Please refer to “4.6.6.3 Password Setting” for details.
Select General > Display.
Display
55
Set parameters.
Tap and ; set “Brightness” and “Screensaver Time”.
Tap Clean and the screen will be locked for 30 seconds. During the period, clean
the screen. It restores after 10 seconds.
4.6.6.3 Password Setting
Set login password, arm/disarm password, unlock password and anti-hijacking password of VTH
setting interface. Login password, arm/disarm password and unlock password are 123456 by
default, whereas anti-hijacking password is the reversed login password.
Parameters at this interface are set on main VTH only, and extension VTH synchronizes with
main VTH.
Tap Setting.
Input login password and tap OK.
Select General > User Password.
User password
Enter New Password and Confirm Password.
Tap OK to complete password modification.
4.6.6.4 Other Settings
Set monitor time, record time, VTO message time, VTO talk time, resident-to-resident call enable,
resident-to-resident call time, auto capture and touch ring.
56
Extension VTH can set “Auto Capture” and “Touch Ring”, but other parameters synchronize
with main VTH and cannot be set.
Tap Setting.
Input login password and tap OK.
Default login password is 123456. Please refer to “4.6.6.3 Password Setting” for details.
Select General > Other.
Other
Set parameters.
Table 4-6 Parameter description
Parameter Description Operation
Monitor Time Maximum time to monitor VTO, IPC and fence station. Tap
and
Record Time
Maximum recording time of videos during call, talk,
monitoring and speaking. The system stops recording at the
end of recording time.
57
Parameter Description Operation
VTO Message
Time
When VTO Message Time(s) is not 0:
If the VTH has an SD card and does not answer
the VTO, it will enter message status according to
prompt, and save the message in the SD card.
If VTH does not have SD card, and the leave
message upload function is not enabled on the
VTO, the call will be hung up automatically if the
VTH does not answer the VTO.
When VTO Message Time(s) is 0:
In any situation, the call will be hung up automatically if
the VTH does not answer the VTO.
If VTO sets to forward the call to management center, if VTH
doesn’t answer when VTO calls, and there is no message
prompt, the call will be forwarded to management center.
to
set the
time.
Resident-to-
resident Call Time Maximum talk time between VTH and VTH.
VTO Talk Time Maximum talk time when VTO calls VTH.
Resident-to-
resident Call
Enable
After resident-to-resident call is enabled, VTH can call
another VTH.
The called party enables internal call, to realize this function.
Tap
to enable
the
function.
The icon
becomes
.
Auto Capture
After enabled, 3 pictures will be captured automatically
when the VTO calls the VTH. Tap Info > Record and
Picture to view them.
An SD card is needed for this function.
After enabling auto capture, Answer and Delete
Snapshots will be displayed, which when turned on,
snapshots will be deleted if the VTH answers the call.
Touch Ring After enabling touch ring, there will be a ring when touching
the screen.
4.6.7 Product Info
Reboot the system and format SD card.
If SD card isn’t inserted into the device, SD format function is invalid.
Tap Setting.
Input login password and tap OK.
58
Default login password is 123456. Please refer to “4.6.6.3 Password Setting” for details.
Tap Product Info.
Product information
Restart: Restart the device.
Language: Change the language of the device.
Format SD Card: Clear all data in the SD card.
Be careful with this operation.
Eject SD card: Eject the SD card first to safely remove it.
Project Settings
4.7.1 Forget Password
If you forget initialization password when entering project settings interface, reset password
through “Forget Password” at the interface or in VDPconfig tool.
4.7.1.1 Reset the Password at the Interface
Tap Setting for over 6 seconds.
Tap Forget Password.
59
QR code
Scan the QR code with any code-scanning APP, bind your email box, send it by email
to support_gpwd@htmicrochip.com, and thus obtain security code.
Tap Next.
Enter Password, Confirm Password and obtained Security Code.
Tap OK to complete resetting the password.
4.7.1.2 Reset the Password in VDPconfig
Use VDPconfig tool to export XML file (ExportFile.xml), send it by email to
support_gpwd@htmicrochip.com, and obtain XML file (result.xml). Then, import the file and
reset a new password.
Please refer to “VDPconfig Help Document” for details.
4.7.2 Network Settings
See "3.1.2.2 Network Parameters".
4.7.3 VTH Configuration
See "3.1.2.3 VTH Config".
4.7.4 VTO Configuration
See "3.1.2.5 VTO Configuration".
60
4.7.5 Default
All parameters of the device will be restored to default values.
IP address and data in the SD card will not be restored. See Figure 4-39 to format the SD
card.
Tap Setting for over 6 seconds.
Enter the password set during initialization, and tap OK.
Tap Default.
Tap OK.
The device restarts and proceeds to initialization.
4.7.6 Reset MSG
Modify the bonded Email.
Tap Setting for over 6 seconds.
Enter the password set during initialization, and tap OK.
Tap Reset MSG.
Reset MSG
Enter a new email address, turn on Reset Pwd, and then tap OK.
The email will obtain security code during password resetting. See "4.7.1 Forget Password"
for details.
If Reset Pwd is turn off, you cannot reset the password.
61
Unlock Function
When the VTH is being called, during monitoring, talking and speaking, tap unlock button, and
the VTO will be unlocked remotely.
Arm and Disarm Function
4.9.1 Arm
In case of triggering alarm after arm, produce linkage alarm and upload alarm info.
Please ensure that the area has been added into arm mode. Otherwise, there will be no
alarm triggering after arm.
Please ensure that it is in disarmed status. Otherwise, arm will fail.
Tap at the main interface.
Arm mode
Select arm mode.
Enter arm and disarm password; tap OK.
The device beeps continuously, which represents successful arm. The key displays
corresponding arm mode.
Default password of arm and disarm is 123456. Please refer to “4.6.6.3 Password
Setting” for details.
62
If delay alarm is set in the area, the device will beep continuously at the end of exit
delay time.
4.9.2 Disarm
Please ensure that it is in armed status. Otherwise, disarm will fail.
Tap disarm symbol at the lower right corner of the main interface.
Enter arm and disarm password; tap OK.
Default password of arm and disarm is 123456. Please refer to “4.6.6.3 Password
Setting” for details.
If you are forced to enter disarm password in case of emergencies, enter anti-
hijacking password, which is the reversed arm password. The system will disarm,
and at the same time, upload alarm info to management center/platform.
63
5
DSS Mobile for VDP
You can download the DSS mobile app and bind your VTH to the app to unlock the door, talk to
the connected VTO devices, call the management center, and view call records and messages.
Downloading the App
Before start, make sure your VTO, VTH, and DSS server are properly connected.
On the VTH main interface, tap Setting.
Main interface
Input the password you configured, and then select General > QR Code.
The Register code and Download code are displayed.
Scan the Download code with your smart phone to download and install the app.
Download the app
Registration and Login
Run the app, then accept the End-User License Agreement, and then allow the
permissions for the app.
64
Registration interface
Tap , and then scan the Register code on the VTH. See Step 2 in "5.1 Downloading
the App".
65
Enter IP address and port number of your server
Tap Confirm, then Input the user name and password you need, and then tap
Registration. You can register 5 users on a VTH at most.
66
Log in
Tap Login.
Input the user name and password you registered, and then tap Login.
67
Call records
Call Functions
5.3.1 Configuring Call Forward
Confirm your SIP ID, and then configure call forward on the VTH. If any device is calling the
VTH, you will receive the call on the phone.
Log in the app, and then tap Setting.
The Settings interface is displayed, and the SIP ID here is 3#1#1001#115.
68
Settings
On the VTH main interface, tap Setting.
69
Main interface
Input the password you configured, and then tap Forward.
Forward
You can select the forward type you need:
Always: All the calls come to this VTH will be forwarded.
Busy: If the VTH is busy, then the call will be forwarded.
No Answer: Any call that has not been answered within 15 s will be forwarded.
In the input box behind the forward type you need, input the SIP code.
If you want to forward the calls to a specific user, input the SIP code of that user.
For example, if you input 3#1#1001#115, then all the calls will be forwarded to that
specific user.
If you want to forward the calls to every user of the VTH, change the last three
numbers into 100, in this case, you need to input 3#1#1001#100, then all the users
will receive the forwarded call on their phone at the same time.
70
Tap to enable the function, and then it changes to . Tap OK to save.
5.3.2 Calling Operations
After call forward is properly configured, you can receive and answer phone calls from the VTO
or the management center.
When the VTO is making video call, you can answer the call and unlock the door remotely.
Call interface
You can also receive the call from the management center.
71
Receive call from management center
Monitor
You can add the connected VTO manually to do monitor, voice communication, and unlock.
Log in the app, and then tap Monitor.
72
Monitor interface
You can tap Call Manager to call the management center.
Tap the "+" sign, and then select the VTO you need from the Channel List.
The live video is displayed.
73
Live video
Tap Open Door to unlock the door.
Tap Speaking to do voice communication with the VTO.
74
Call Records
After call forward is properly configured (See "5.3.1 Configuring Call Forward"), you can view
the call records from the VTO or the management center.
Log in the app, and then Tap Call Records.
Call records
You can view the missed calls and all the records.
Tap Edit to delete call record one by one.
Tap Edit > Empty to delete all the records.
75
Message
Log in the app, and then tap Message. You can view the access messages and alarm messages.
Access and alarm messages
You need to enable event subscription first. See "5.7 Setting".
76
Setting
Log in the app, and then tap Setting.
Setting
Tap to enable the function you need, and then it changes to .
Enable Event Subscription, and then you can view the access messages and alarm
messages. See "5.6 Message."
Enable Sound, and then the phone rings when receiving a call.
Tap About, and then you can view the version information or the help document, and you can
logout the current account.
77
Cybersecurity Recommendations
Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is
connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic
steps toward protecting and strengthening networks and networked appliances will make them
less susceptible to attacks. Below are some tips and recommendations on how to create a more
secured security system.
Mandatory actions to be taken for basic device network security:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
The length should not be less than 8 characters;
Include at least two types of characters; character types include upper and lower
case letters, numbers and symbols;
Do not contain the account name or the account name in reverse order;
Do not use continuous characters, such as 123, abc, etc.;
Do not use overlapped characters, such as 111, aaa, etc.;
2. Update Firmware and Client Software in Time
According to the standard procedure in Tech-industry, we recommend to keep your
device (such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the
system is equipped with the latest security patches and fixes. When the device is
connected to the public network, it is recommended to enable the "auto-check for
updates" function to obtain timely information of firmware updates released by the
manufacturer.
We suggest that you download and use the latest version of client software.
"Nice to have" recommendations to improve your device network security:
1. Physical Protection
We suggest that you perform physical protection to device, especially storage devices. For
example, place the device in a special computer room and cabinet, and implement well-
done access control permission and key management to prevent unauthorized personnel
from carrying out physical contacts such as damaging hardware, unauthorized connection
of removable device (such as USB flash disk, serial port), etc.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or
cracked.
3. Set and Update Passwords Reset Information Timely
The device supports password reset function. Please set up related information for
password reset in time, including the end user’s mailbox and password protection questions.
If the information changes, please modify it in time. When setting password protection
questions, it is suggested not to use those that can be easily guessed.
4. Enable Account Lock
The account lock feature is enabled by default, and we recommend you to keep it on to
guarantee the account security. If an attacker attempts to log in with the wrong password
several times, the corresponding account and the source IP address will be locked.
5. Change Default HTTP and Other Service Ports
78
We suggest you to change default HTTP and other service ports into any set of numbers
between 1024~65535, reducing the risk of outsiders being able to guess which ports you
are using.
6. Enable HTTPS
We suggest you to enable HTTPS, so that you visit Web service through a secure
communication channel.
7. MAC Address Binding
We recommend you to bind the IP and MAC address of the gateway to the device, thus
reducing the risk of ARP spoofing.
8. Assign Accounts and Privileges Reasonably
According to business and management requirements, reasonably add users and assign a
minimum set of permissions to them.
9. Disable Unnecessary Services and Choose Secure Modes
If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP,
etc., to reduce risks.
If necessary, it is highly recommended that you use safe modes, including but not limited to
the following services:
SNMP: Choose SNMP v3, and set up strong encryption passwords and
authentication passwords.
SMTP: Choose TLS to access mailbox server.
FTP: Choose SFTP, and set up strong passwords.
AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.
10. Audio and Video Encrypted Transmission
If your audio and video data contents are very important or sensitive, we recommend that
you use encrypted transmission function, to reduce the risk of audio and video data being
stolen during transmission.
Reminder: encrypted transmission will cause some loss in transmission efficiency.
11. Secure Auditing
Check online users: we suggest that you check online users regularly to see if the device
is logged in without authorization.
Check device log: By viewing the logs, you can know the IP addresses that were used to
log in to your devices and their key operations.
12. Network Log
Due to the limited storage capacity of the device, the stored log is limited. If you need to
save the log for a long time, it is recommended that you enable the network log function to
ensure that the critical logs are synchronized to the network log server for tracing.
13. Construct a Safe Network Environment
In order to better ensure the safety of device and reduce potential cyber risks, we
recommend:
Disable the port mapping function of the router to avoid direct access to the intranet devices
from external network.
The network should be partitioned and isolated according to the actual network needs. If
there are no communication requirements between two sub networks, it is suggested to use
VLAN, network GAP and other technologies to partition the network, so as to achieve the
network isolation effect.
Establish the 802.1x access authentication system to reduce the risk of unauthorized
access to private networks.
79
Enable IP/MAC address filtering function to limit the range of hosts allowed to access the
device.
… 75 …

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