33
TROUBLE SHOOTING
Most problems are easily solved if you understand the cause.
Check the following list for problem before calling for service.
If the error mode such as IE, OE, UE were displayed on the control part, in order to solve these
problem, first turn off the power of the washing machine and then turn on the power pressing
Power button.
If PFE error mode was displayed on the control part, in order to solve this problem, first turn off the
power of the washing machine, second turn on the power pressing Power button, third press SPIN
button and last press Start/Hold button.
Note
• If and error mode are showed on PCB board, please contact service center.
These cases are not malfunctions;
• The sound “wing” heard during water supply is the operating sound made by the water inlet valve.
• The washer will not
operate at all.
• Water is not supplied
Error display
• The washer will not drain
Error display
• The washer will not spin
• Vibrating and too noisy
Error display
• The washer will stop
during spinning .
• Spinning is insufficient.
• For Pump Model
Error display
• Is there a power failure?
• Is the power cord correctly connected to an electric outlet?
• Did you turn on the power?
• Did you press Start/Hold button?
• Is there correct amount of laundry in the washer?
• Did you connect the inlet hose and open the water tap?
• Is the inlet hose or the water tap frozen?
• Is the water supply shot off?
• Is there any foreign matter blocking up the inlet hose filter?
• Is the drain hose frozen or blocked up by dirt?
• Is the drain hose kinked or deformed?
• Is the end of the drain hose immersed in water?
• Is there excessive dirt inside the drain filter?
• Is the clothes in the drum collected on one side?
• Is the washer installed on an uneven floor or is the vibration
serious?
• Is the door open? (The lamp “ ” will light up in this case.)
• Is the filter of the drain pump clogged?
• Is the drain pump operated?
• Did you use the proper amount of detergent?
• Is the drain hose placed higher than 1m above floor?
• Is the washer installed on an uneven floor?
• Have all the transit bolts removed?
PROBLEM CHECK POINT
