15
Something strange ?
Don t worry. Here is the answer.
Case
Heat
Door
is
sticky
Strange
Sound
Frost
& Dew
Explanation
Front and side of refrigerator
feels warm or hot.
Doors do not open easily.
It sounds like water is flowing
from the refrigerator.
Something cracking or click
sound.
Humming or buzz sound.
Dew or frost on the wall and/or
food container surface in the
freezer and refrigerator
compartment.
Dew on the interior lights cover
Dew on the cabinet surface
Pipes (refrigerant vessel) are placed beneath the
surface to prevent moisture forming on it.
When you close the door and then open again
immediately,the door is not easy to open. Warm air
rushes into the inside to make the pressure difference.
In this case wait for a minute, then it will open easily.
Defrosted water can also make such a sound. (This
refrigerator adopts an automatic defrosting system.)
When the compressor starts to run or stops,
refrigerant which makes the inside cold flowing in the
pipes can make such a sound.
Inside parts shrink and/or expand due to temperature
change ---When the inside gets cold or when the
door is open ---such sound can be made.
Compressor or fans for cold air circulation can make
such working sound. (If the refrigerator is not level,
the sound can be louder.)
Frost and/or dew can be made in the following cases ;
High temperature and/or high humidity around the
refrigerator
When doors are open too long
Foods with much moisture are stored uncovered or
unwrapped
You can see the same appearance when cold
water is poured in a glass cup and dew is forming
on the surface of it.
The light bulb radiates heat while it is on, so when
doors are open too long, dew can form on the light
cover due to temperature difference.
In case it is highly humid around the refrigerator,
moisture in the air sticks to the surface to form the
dew.
14
Before You Call for Service...
Please checkup the following troubleshooting tips before you call for service !
Problem
Checkup Point Action
Is the refrigerator unpluged ?
Is the temperature set to [Low Mode] ?
Is the refrigerator under direct sunlight or is any
heat appliance placed near it ?
Is the space between refrigerator back and the
wall too close ?
Plug in the refrigerator.
Set the temperature mode to Middle or High.
Move to a place where there is no direct
sunlight, no heat appliences around.
Keep sufficient space (more than
10cm)between refrigerator back and the wall.
It never gets cold inside.
Freezing & refrigerating is
not so good.
Is temperature set to [Strong] ?
Is surround temperature too low ?
Is the food with much moisture stored close to the
cold air spout ?
Set the temperature to [Middle] or [Low].
Foods can be frozen if ambient temperature is
below 5
. Move to a place where the
temperature is over 5
.
Place foods with moisture on the shelves close
to the doors.
Foods in the
refrigerator get frozen.
Is floor beneath the refrigerator uneven ?
Is the space between refrigerator back and the
wall too close ?
Do any objects other stuff touch the refrigerator ?
Move the refrigerator to a level and even
floor.
Keep sufficient space.
Remove any object a way which touches the
refrigerator.
Strange sound from
the refrigerator
Is the food stored uncovered or unwrapped ?
Are the shelves and pockets stained with food
stuff ?
Is the food stored too long ?
Be sure to cover and wrap the foods.
Clean them regularly. Once smell gets
soaked to those parts, it is not easy to
remove.
Do not store foods for so long.
A refrigerator is neither a perfect nor a
permanent foods keeper.
Odour or disgusting
smell from the inside
