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DRU Convexo Handleiding

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User manual
For appliances with a DRU Bluetooth remote control
958.020.00EN
English
Store this document in a safe place
User manual
User manualUser manual
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A - Display
B - Ignition
C - Down
D - Up
E - Eco Wave
F - Manual operation
G - Switching power supply
H - Ignition / Switch o
I - Second burner
J - Function button
K - Thermostat
L - Eco Glow
B
A
C
D
E
F
G
H
I
J
K
L
38C-2781
User manual
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Button Display Description
Switching off the appliance
Page 19, section 4.3.5
+
Igniting the appliance
Page 19, section 4.3.6
Second burner on/off
Page 20, section 4.3.7
Switching on the Eco Wave
Page 22, section 4.3.9
Switching on manual operation
Page 21, section 4.3.8
Switching on the thermostat
Page 23, section 4.3.10
Eco Glow / Switch Contact on/off
Page 24, section 4.3.11
Switching power supply on/off
Page 24, section 4.3.12
Action in progress
Action is carried out
Bluetooth connection status
Page 14, section 4.3
Error message
Page 28, section 5
+
Time schedule on/off
Page 25, section 4.3.13
Replacing the batteries
Page 14, section 4.3.1
Temperature display
The currently measured room temperature
Connection lost
Page 28, section 5.1
Error code
Page 30, section 5.3
+
Resetting the appliance
Page 30, section 5.4
(5 sec.) Bluetooth pairing mode
Page 18, section 4.3.4
User manualUser manual
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Contents
1. Introduction 5
2. Safety 6
2.1 Precautions / safety instructions 6
2.1.1 Safety of the installation 6
2.1.2 Safety of people and animals 8
2.1.3 Safety through maintenance 9
2.2 EU Declaration of Conformity 9
3. Taking the appliance in operation 10
3.1 Stoking up for the rst time 10
3.2 Discolouration of walls and ceilings 11
4. Operating the appliance 12
4.1 DRU Fire App 12
4.2 Home automation 13
4.3 Remote control 14
4.3.1 Placing/replacing the batteries 14
4.3.2 Coupling the remote control 16
4.3.3 Uncoupling the remote control 18
4.3.4 Coupling the DRU Fire App 18
4.3.5 Switching o the appliance 19
4.3.6 Ignition 19
4.3.7 Switching on/o the second burner 20
4.3.8 Manual operation 21
4.3.9 Eco Wave 22
4.3.10 Thermostat 23
4.3.11 Eco Glow / Switch contact 24
4.3.12 Switching power supply 24
4.3.13 Time Schedule 25
4.3.14 Temperature display in degrees Celsius or Fahrenheit 26
4.3.15 Updating the remote control 27
5. Malfunction 28
5.1 Error message 28
5.2 Measuring the strength of the signal 29
5.3 Error code F/E 30
5.4 Resetting the appliance 30
6. Maintenance 31
6.1 Cleaning the glass pane(s) 32
6.1.1 Easy release door system 33
6.2 How to use DRU spray 34
6.3 How to use DRU glass pane cleaner 34
7. Environment 35
7.1 General 35
7.2 Appliance 35
8. Warranty 35
9. Technical data Remote control 35
User manual
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1. Introduction
DRU, a manufacturer of gas-fired and electric stoves, develops and
produces products that comply with the highest quality, performance
and safety requirements. This appliance has a CE label, which means that
it complies with the essential requirements of the European gas appliance
directive. The appliance is supplied with an installation manual and a user
manual. Installation and maintenance of the appliance must be carried
out by a professional and certified expert with proven knowledge and
competence, hereafter referred to as competent installer.
This user manual contains all information required to operate the
appliance in a correct and safe manner. Carefully read this manual before
taking the appliance in operation. Users are only permitted to perform
the work described in the user manual. For other activities you must
involve a competent installer. In case of questions or doubts, please
contact your dealer.
The following symbols are used in the manual to indicate important
information:
1 Work to be performed.
2 Tips and additional information.
3 Necessary instructions to prevent problems that might occur during
installation and/or use.
3 Necessary instructions to prevent fire, personal injury or other
serious damages.
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2. Safety
2.1 Precautions / safety instructions
1 Carefully read this section about safety and accurately
observe the measures and instructions in this manual.
2 The control unit of the appliance performs a safety
check on the system every 24 hours. It is possible
that this check is performed while the appliance is in
operation. In that case, the appliance will extinguish
and ignite again. Repetition at this particular time can
be prevented by removing the plug from the socket and
inserting it again at a time when the appliance is rarely
or never burning.
2.1.1 Safety of the installation
3 The appliance is powered by 230VAC 50Hz.
3 Do not make any changes to the appliance.
3 If the appliance ignites with a thud, close the gas tap
and contact your dealer.
3 In case of malfunctions and/or poor performance,
close the gas tap and contact your dealer.
3 If the appliance does not ignite after three failed
attempts, it is disabled for 30 minutes (hard lockout)
to avoid dangerous accumulation of gas. Contact
your dealer.
User manual
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3 Never use the appliance in case of a broken or cracked
glass pane. Close the gas tap and have the glass pane
replaced.
3 Make sure that combustible objects and/or materials
such as curtains have a distance from the appliance
and/or the flues of at least 80cm, unless indicated
otherwise in the installation manual.
3 Do not dry clothes, towels, etc. on and/or near the
appliance, in order to prevent fire.
3 Avoid contact with hot parts of the appliance to
prevent burns.
3 Make sure the control hatch is closed, in connection
with the electrical voltage that is present.
2 If the appliance will not be used for an extended period
of time, we recommend removing the batteries from the
remote control in order to avoid damage resulting from
leaking batteries.
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2.1.2 Safety of people and animals
3 Do not leave children and persons who cannot
judge the consequences of their actions alone with
a burning appliance.
3 Place the remote control out of reach from children and
persons who cannot properly judge the consequences
of their actions.
3 Pets and birds in particular can be sensitive to the
vapours that are released when heating for the first
time. Keep the room well ventilated.
3 Only if supervised by an experienced person, or if
instructions have been provided about how to operate
the appliance and the accompanying safety risks, is it
permitted to have the appliance operated by children
from 8 years of age, persons with reduced physical,
sensory or mental capacities and persons with lack of
experience and knowledge.
3 Children should not play with the appliance.
3 Cleaning and user maintenance should not be
performed by children without supervision.
3 The appliance may only be operated by means of the
remote control and/or the DRU Fire App, provided the
appliance is supervised.
3 In case of operation by means of the thermostat
function, DRU Fire App or home automation system,
the appliance may ignite without a direct ignition
command. Take measures to prevent damage and
unsafe situations in such cases.
3 If the DRU Fire App is used, measures should be taken
to avoid hacking and thus unintended ignition of the
appliance.
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3 The appliance was designed for atmospheric and
heating purposes. This means that all visible surfaces,
including the glass pane, can become hotter than 100°C.
It is recommended to always place a guard grille in front
of the appliance when children, older people or persons
with reduced physical, sensory or mental capacities are
in the same room as the appliance. If these vulnerable
people are regularly present in the room without
supervision, a fixed guard should be made around
the appliance.
2.1.3 Safety through maintenance
3 The appliance should be installed by a competent
installer.
3 Your appliance should be maintained at least once
per year by a competent installer.
3 Allow the glass pane(s) to cool down to room
temperature prior to cleaning.
3 Contact your dealer for the safe and correct removal
of the appliance.
2.2 EU Declaration of Conformity
We, DRU Verwarming B.V., hereby declare that the type
of radio equipment ‘Remote Control DRU RC BLE’ is
in accordance with Directive 2014/53/EU.
The full text of the EU Declaration of Conformity
is available at the following internet address:
druservice.com
User manualUser manual
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3. Taking the appliance in operation
Noises that occur while heating, cooling, adjusting the setting and
burning the gas are part of the normal function of the appliance.
2 When starting the appliance, it is possible that condensation occurs
on the inside of the glass pane(s). Once the appliance has reached its
temperature, the condensation will disappear automatically.
3.1 Stoking up for the rst time
3 - If the chimney breast is made of stone-like materials or has been
finished in plaster, it should be left to dry for at least 6 weeks prior
to taking it into operation.
- Prior to stoking up for the first time, clean the glass pane(s)
(see section 6.1).
- Prior to taking into operation, the remote control should be coupled
to the appliance (see section 4.3.2).
3 When the appliance is stoked up for the first time, the flame picture can
be affected and an unpleasant smell may occur as volatile components
evaporate. This process may take a number of hours.
- Keep the room well ventilated.
- Make sure there are no pets in the room.
2 Set the appliance to its highest level to speed up the evaporation process
3 Before and after stoking up for the first time, clean the glass panes
according to the instruction to prevent contaminations from getting
burned into the glass permanently (see section 6.1).
User manual
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3.2 Discolouration of walls and ceilings
Discolouration of walls and ceilings can occur, for instance due to the
combustion of dust as a result of too little ventilation, tar substances
from tobacco smoke and soot formation as a result of burning
atmospheric candles. The problems can be (partly) prevented by
properly ventilating the room in which the appliance is located.
User manualUser manual
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4. Operating the appliance
Several methods can be used to operate the appliance. These are
described in the sections below.
4.1 DRU Fire App
The free DRU Fire App allows you to operate the appliance via the App.
By means of the Eco Wave function, you are able to set two standard flame
patterns and one individual flame pattern. This allows adjustment of the
flame picture according to your own wishes and you can also determine
the amount of gas you want to save yourself. If the stove malfunctions, the
app will indicate the problem. The section ‘Tips and tricks’ provides useful
information about the stove.
The DRU Fire App is available for both iOS and Android devices.
2 See section 4.3.2.3 for coupling the DRU Fire App to the appliance
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4.2 Home automation
It is possible to control the appliance by means of a home automation
system. Consult your dealer for the possibilities.
2 When the appliance is controlled by means of a home automation system,
the operation can be taken over by the remote control and/or DRU Fire
App at any time. After taking over from the remote control and/or App,
the home automation system should be reset to the zero position to allow
operation of the appliance with this system again.
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4.3 Remote control
The appliance is supplied with a remote control. Its functions and
possibilities are described in the following sections.
2 - The symbol on the display of the remote control shows the current
status of the connection with the appliance:
- Not visible: No connection with the appliance
- Flashing: Looking for connection with the appliance
- Visible: Connected with the appliance
4.3.1 Placing/replacing the batteries
The remote control works with two AA alkaline batteries. When the
symbol lights up on the display, the batteries should be replaced.
2 - It is not possible to use rechargeable batteries.
- If the batteries are completely empty, the display will go blank. Replace
the batteries of the remote control in time. Timely replacement of the
batteries also prevents possible damage to the electronic components
due to leaking batteries.
Place and replace the batteries as follows:
1 Remove the cover from the battery compartment by pushing it down
lightly and sliding it off the remote control (see fig. 4-1, 1).
1 Remove the old batteries from the holder (see fig. 4-1, 2).
1 Place the new batteries in the holder (see fig. 4-1, 2).
2 The correct orientation of the batteries to be placed is shown on the
inside of the battery compartment.
1 Place the cover, slide it upwards and allow it to snap tight to lock
(see fig. 4-1, 3).
3 Hand in the batteries at the collection point intended for this purpose.
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1
2
3
38C-2780
4-1
User manualUser manual
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4.3.2 Coupling the remote control
Before you can use the remote control, it must be coupled with
the appliance. The remote control can only be coupled when it is in
the (see fig. 4-3) mode. Observe the following steps to couple
the remote control.
1 The display of the remote control shows the message (see fig. 4-2).
If this is not the case, see section 4.3.3.
1 Make the appliance free from voltage by removing the plug from the
appliance control unit (see fig. 4-5).
2 The control hatch (if applicable) can be opened and closed by means of
a coin or a flat screwdriver.
1 Wait 5 seconds and insert the plug in the appliance control unit again.
2 For 5 minutes, it will now be possible to couple the remote control with
the appliance.
1 Press buttons and simultaneously for 1 second.
1 When coupling has been successful, the symbol will light up
continuously and the current room temperature and possibility of ignition
are shown (see fig. 4-3).
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1
2
38C-2785
4-5
User manualUser manual
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4.3.3 Uncoupling the remote control
Observe the steps below for uncoupling the remote control from
the appliance:
1 Make sure the appliance is free from voltage by removing the plug from
the appliance control unit (see fig. 4-5). After 30 seconds, the message
is shown on the display.
1 Press buttons and simultaneously for 3 seconds.
1 Now the message is shown on the display. The remote control is
now uncoupled from the appliance.
1 For coupling the remote control (again), see section 4.3.2.
4.3.4 Coupling the DRU Fire App
Observe the steps below for coupling the DRU Fire App with the appliance.
2 Before the appliance can be coupled with the DRU Fire App, the remote
control must be coupled with the appliance (see section 4.3.2).
1 Download the DRU Fire App (see section 4.1)
1 If the appliance is being used, switch off the appliance by means
of the remote control.
1 Observe the instructions in the DRU Fire App.
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4.3.5 Switching o the appliance
The appliance can be switched off by pressing the button. The appliance
will switch off immediately.
4.3.6 Ignition +
Observe the step below to ignite the appliance.
1 Press buttons and simultaneously. The appliance will immediately
start with the ignition cycle.
2 During the ignition cycle, the symbol will flash on the display.
3 The main burner will be ignited at 50%. If a flame is detected, the
appliance will switch to full capacity. Then the second burner will be
ignited (if applicable). Once the ignition cycle has been completed, the
flame height can be adjusted according to your own wishes (see fig. 4-7).
3 - In case of an appliance that works on propane: after switching off the
appliance, a waiting time of 5 minutes applies before the appliance can
be ignited again.
- If the appliance does not ignite after three failed attempts, it is disabled
for 30 minutes (hard lockout) to avoid dangerous accumulation of gas.
Contact your dealer.
2 In case of a PowerVent® system, it may take some time before the
appliance ignites due to the start-up of this system. During the start-up
process of the system and ignition of the appliance, the symbol will
flash on the display. Consult the PowerVent® manual for more information.
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4.3.7 Switching on/o the second burner
If the appliance has a second burner, it can be switched on and off with
the remote control.
1 The second burner can be switched on and off by pressing the button.
When switching on, the symbol is shown on the display (see fig. 4-7).
By pressing the button once more, the second burner is switched off.
The symbol disappears from the display.
2 - A click sound can be heard before the second burner is ignited.
- When switching on the second burner, the appliance first switches to
the full position to ensure correct ignition, after which it returns to the
previously set position.
… 20 …

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