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READ AND SAVE THESE INSTRUCTIONS
NOTICE TO INSTALLER: Please leave this booklet with the machine.
G4 CGC Series
Digital Coffee Brewing System
073119E
FC19-CGC, FRONT COVER F-10018 revB
USER GUIDE
CONTENTS CL19
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7URXEOHVKRRWLQJ*XLGH'LDJQRVWLFV ....................................................................................................................7*
(UURU&RGHV .............................................................................................................................................................EC1
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Contact Information
Wilbur Curtis Co., Inc.
6913 Acco Street | Montebello, CA 90640 US
Phone: 323-837-2300 | Toll Free: 800-421-6150
Email: csrassistance@wilburcurtis.com | Web: www.wilburcurtis.com
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A.M. - 4:00 P.M. PT
Email: techsupport@wilburcurtis.com
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$($$0/5&/54-*45ø 073119C
KEY FEATURES/SPECIFICATIONS/SYSTEM REQUIREMENTS FS19
Key Features
• Gold Cup
®
Series – Digital Control Module provides precise control over all brewing aspects: time,
temperature, volume plus specialty coffee needs from pre-infusion to pulse-brewing to water bypass.
Siphon Technology – During the brewing process, the brew basket’s siphon allows for the water level to rise to
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of the intended roast taste and experience.
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extraction. Patent pending, years went into the concept and the development of the brew basket to perfect the
brewing process and provide the Golden Cup coffee results.
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+($7,1*
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&*& Gold Cup Single Cup Brewer, Twin 1 PH 120/220 V 12.5/10.8 A 2 x 1450 W 2W/3W + G 1500/2379 W 50/60 Hz
4.3/5.0 gal/hr
[16.3/18.9 l/hr]
&*& Gold Cup Single Cup Brewer, Single 1 PH 120/220 V 12.5/10.8 A 2 x 1450 W 2W/3W + G 1500/2379 W 50/60 Hz
4.3/5.0 gal/hr
[16.3/18.9 l/hr]
(;3257
&*&( Gold Cup Single Cup Brewer, Twin - Export 1 PH 230 V 12.1 A 1 x 2500 W 2W + G 2782 W 50/60 Hz
12.0 gal/hr
[45.4 l/hr]
&*&( Gold Cup Single Cup Brewer, Single - Export 1 PH 230 V 12.1 A 1 x 2500 W 2W + G 2782 W 50/60 Hz
12.0 gal/hr
[45.4 l/hr]
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&*&
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18.19”
[46.2 cm]
13.28” *
[33.7 cm]*
15.25” **
[38.7 cm]**
20.98”
[53.3 cm]
34.0 lbs
[15.4 kg]
5.32 cu. ft.
[0.15 m
3
]
µÁDUH
20 - 90 psi
[138 - 620 kPa]
1.0 gpm
[3.8 lpm]
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CGC, KEY FEATURES/SPECS/SYSTEM REQUIREMENTS 073119B
Brew Temperature = 200°F [92°C]
Minimum Brew Temperature = 185°F [85°C]
Following are the factory default settings for the brewer:
Brew Volume = Large-Medium-Small
Energy Save Mode = Off
IMPORTANT SAFEGUARDS IS2
Symbols
This is the safety alert symbol. It is used to alert you to potential physical injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury or death.
DANGER - Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING - Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION - Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE - Indicates a situation which, if not avoided, could result in property damage.
IMPORTANT - Provides information and tips for proper operation.
SANITATION REQUIREMENTS
Important Safeguards/Conventions
WARNING:
Make sure that this appliance is installed and grounded according to the INSTALLATION
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INSTRUCTIONS could result in personal injury or void the warranty.
This appliance is designed for commercial use. Any service other than cleaning and preventive
maintenance should be performed by an authorized Wilbur Curtis service technician.
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serviceable parts inside.
Keep hands, arms and other items away from hot surfaces of the unit during operation.
Clean the appliance and any dispensers completelyCFGPSFVTJOHUIFNGPSUIFmSTUUJNFBDDPSEJOHUP
the CLEANING INSTRUCTIONS. Clean them regularly as instructed in the CLEANING INSTRUCTIONS.
Use this appliance only for its intended use, brewing/dispensing hot and/or cold beverages/water.
This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety. Children should
be supervised to ensure that they do not play with the appliance.
Avoid spillage onto the power (mains) connector.
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WARNING - 5IJTQSPEVDUDBOFYQPTFZPVUPDIFNJDBMTJODMVEJOH"DSZMBNJEFBOE#JTQIFOPM"#1"
which are known to the State of California to cause cancer and birth defects or other reproductive harm.
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IMPORTANT SAFEGUARDS IS2
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CE Requirements
This appliance must be installed in locations where it can be overseen by trained personnel.
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This appliance must not be cleaned by water jet.
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instruction concerning use of the appliance in a safe way and if they understand the hazards involved.
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or lack of experience and knowledge if they have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
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If the power cord is ever damaged, it must be replaced by the manufacturer or authorized service personnel
with a special cord available from the manufacturer or its authorized service personnel in order to avoid a
hazard.
Machine must not be immersed for cleaning.
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supervised.
This appliance is intended to be used in household and similar applications such as:
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– bed and breakfast type environments.
This appliance not intended to be used in applications such as:
– farm houses
Access to the service areas permitted by Authorized Service personnel only.
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IMPORTANT SAFEGUARDS IS15
EC DIRECTIVES 073019NC
European Regulations and Directives
This appliance meets the requirements of all applicable regulations in Regulation 1907/2006/EC (REACH),
Directive 2011/65/EC (ROHS2), Directive 2002/96/EC (WEEE), Directive 2004/108/EC (EMC), Directive
2006/42/EC (Annex I - IX) and Directive 2006/95/EC (LVD).
The declaration of conformity is included with this appliance. The appliance bears the CE mark.
This appliance is subject to the directive on waste electrical and electronic equipment (WEEE/
EU directive). Do not dispose of this appliance in domestic waste. Contact your local governing
authorities for information on disposal requirements.
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declaration invalid.
INSTALLATION INSTRUCTIONS II2
Installation Instructions
Installation Requirements
A secure surface capable of supporting the weight of the appliance.
For units without an attached cord set attached or dual voltage units set up for use with 220 - 240 Volts:
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appliance will be hard wired to a junction box, the power cable must be long enough so that the unit can be
moved for cleaning underneath.
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appliance (see SPECIFICATIONS). The circuit must be protected by the appropriate sized circuit breaker. If
you are not certain that the existing circuit meets the requirements for your unit, consult a licensed electrician.
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VOJU4FFUIFSPECIFICATIONS section for the correct size. The water line should also be capable of being
controlled by a shut off valve. Do not connect the water line to a saddle valve or needle valve.
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1 A quick disconnect or additional coiled tubing (at least two times the depth of the appliance) is required
so that it can be moved for cleaning underneath.
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federal, state and local codes.
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installed and maintained in accordance with federal, state and local codes.
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WARNING: Improper electrical connection may result in an electric shock hazard or damage the unit. This
brewer must be properly grounded.
NOTICE: DO NOT connect this brewer to a hot water supply. The water inlet valve is not rated for hot water.
Do not exceed the maximum water pressure stated in the SPECIFICATIONS section.
IMPORTANT: Observe all governing codes and ordinances.
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the installation is in compliance with the applicable plumbing/sanitation code for your area.
Installation
Installing the Leg Support Plate
(Optional on CGC Series Models)
For ease of installation, the brewer may be laid on its
side to allow access to the bottom. Lay the unit on a soft
padded surface to avoid scratches.
1 Remove the four legs from the bottom of the brewer
by unscrewing them. The front legs are different
from the rear legs. Note the location and difference
between the two types during removal.
2 Place the leg support plate on the bottom of the unit.
Line up the leg holes in the plate with the leg holes on
the bottom of the unit.
3 Reinstall the legs in the same positions they were
removed from in step 1.
Leveling
4 Position the unit on the countertop. Level it left to right
and front to back by turning the bottom of the legs.
Models CGC/CGC1: Setting the Brewer for 220-240
Volt Operation (Does not apply to CGCE/CGC1E)
5 Remove the screws that hold the back cover in place
and remove the cover.
6 Loosen the strain relief on the back of the brewer.
7 Disconnect the existing 120 Volt power cable from the
terminal block and remove.
8 Disconnect and cap the jumper wire between the “C”
and “N” terminals on the terminal block.
INSTALLATION INSTRUCTIONS II13
CGC, INSTALLATION INSTRUCTIONS 073119B
WARNING: Use the leveling legs to level the
brewer only. Do not use them to adjust brewer
height. Do not extend them higher than necessary.
WARNING - EXCESSIVE WEIGHT: When lifting
the brewer, at least two persons are required to
avoid personal injury.
WARNING: The water tank must be empty before
laying the brewer on its side.
Terminal
block
Strain
relief
Back of brewer with
cover removed
Electrical Connection
Models CGC/CGC1 - Connected to a Junction Box
15 Connect the power cable wires to the terminals in the
junction box. See the ELECTRICAL SCHEMATIC for
the power supply requirements.
Units Equipped for Connection Using a Power Plug
16 For models CGCE/CGC1E, connect a C20 IEC power
cord (not supplied) compatible with the electrical outlet
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17 Connect the power cord to the appropriate electrical
outlet.
Models CGC/CGC1: Setting the Brewer for 220-240 Volt
Operation (cont.)
9 Feed the 220-240 Volt power cable through the strain
relief, into the brewer. The brewer may be wired for
connection directly to a junction box or for use with a
power plug that connects to an electrical outlet meeting
the brewer SPECIFICATIONS.
10 Connect the wires on the power cable to the terminal
block inside the brewer.
11 Tighten the strain relief.
12 Replace the back cover.
INSTALLATION INSTRUCTIONS II13
CGC, INSTALLATION INSTRUCTIONS 073119B
WARNING: Connect the power cord only to the
appropriate type and size electrical outlet. If it is not
compatible, either have the cord replaced or have
the electrical outlet upgraded by a licensed
electrician. Do not use an extension cord. Do not
use a power cord/plug that is damaged.
WARNING: Turn off power to the junction box at
the circuit breaker panel and lock out and tag the
circuit breaker before connecting the power cable
to the junction box.
Terminal
block
Strain
relief
220 Volt
power cord
Back of
brewer
Back of
brewer
C20 connector
(Export versions)
Connect the Water Supply
13 Flush the water supply line prior to installation to purge
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14 $POOFDUUIFXBUFSTVQQMZMJOFUPUIFnBSFmUUJOHPO
the back of the brewer. Leave the water supply valve
closed until the power is connected.
CGC, INSTALLATION INSTRUCTIONS 073119B
INSTALLATION INSTRUCTIONS II13
Power Up the Brewer
18 Turn on the water supply valve.
19 Make sure that the circuit breaker supplying power to
the unit is on.
20 Turn the toggle switch on the back of the brewer to the
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21 When the water in the tank rises to the correct level, the
heating elements will turn on automatically. Depending
on the incoming water temperature and the electrical
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minutes to reach the factory set operating temperature.
When the water has heated, Ready to brew will be
displayed on the LCD screen.
22 Perform a brew cycle of a least 12 oz./350 ml to purge
any remaining air from the system. See OPERATING
INSTRUCTIONS. During the initial brew cycle and
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water tank. Fill a coffee cup with water, using the hot
water faucet, to purge air from the hot water line.
IMPORTANT: When operating the brewer at
higher elevations, reduce the factory set operating
temperature (200°F/92°C) by 2°F/1°C for each
1000 ft./300 m of elevation above 4000 ft./1200 m.
See the PROGRAMMING GUIDE section.
OPERATING INSTRUCTIONS OI16
Brewing Instructions - Single Cup
The CGC G4 Brewer is factory preset for optimal performance.
2 *OTFSUBDMFBOQBQFSmMUFS
into the brew basket. Fill with
the proper amount of coffee.
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3 4MJEFUIFmMMFECSFXCBTLFU
into the brew rails on the
brewer. Slide it all the way
back until it stops.
4 Center an empty coffee
container beneath the brew
basket.
5 )PMEZPVSmOHFSPOUIF
appropriate brew icon. As
soon as you hear the click
of the brew valve, lift your
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EPXOUIFUJNFSFNBJOJOH
1 The brewer should be ON.
$POmSNUIJTBUUIFUPHHMF
switch on the back. “Ready
to brew” should be on the
display.
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6 If a keypad appears on
the display, the brew code
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JTPGGBrewing will start
immediately after you enter
the brew code. See the
PROGRAMMING GUIDE to
set up/disable the brew code.
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OPERATING INSTRUCTIONS OI16
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Brewing Instructions - Dripper
The CGC G4 Brewer is factory preset for optimal performance.
2 *OTFSUBDMFBOQBQFSmMUFSJOUP
the dripper.
3 Fill the dripper with the proper
amount of coffee. Level the
DPGGFFJOUIFmMUFS
4 Remove the brew basket and
center the dripper beneath
the spray head. NOTE: The
spray head location varies
with model.
5 )PMEZPVSmOHFSPOUIF
appropriate brew icon. As
soon as you hear the click
of the brew valve, lift your
mOHFS#SFXJOHXJMMCFHJO
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EPXOUIFUJNFSFNBJOJOH
1 The brewer should be ON.
$POmSNUIJTBUUIFUPHHMF
switch on the back. “Ready
to brew” should be on the
display.
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6 If a keypad appears on
the display, the brew code
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JTPGGBrewing will start
immediately after you enter
the brew code. See the
PROGRAMMING GUIDE to
set up/disable the brew code.
Brewing Instructions - Pourpot (Model CGC1 only)
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OPERATING INSTRUCTIONS OI16
The CGC G4 Brewer is factory preset for optimal performance.
2 *OTFSUBDMFBOQBQFSmMUFSJOUP
the multi-cup brew basket.
Fill with the proper amount of
coffee. Level the coffee in the
mMUFS
3 4MJEFUIFmMMFECSFXCBTLFU
into the brew rails on the
brewer. Slide it all the way
back until it stops.
4 Center an empty pourpot
beneath the brew basket.
5 )PMEZPVSmOHFSPOUIF
appropriate brew icon. As
soon as you hear the click
of the brew valve, lift your
mOHFS#SFXJOHXJMMCFHJO
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1 The brewer should be ON.
$POmSNUIJTBUUIFUPHHMF
switch on the back. “Ready
to brew” should be on the
display.
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6 If a keypad appears on
the display, the brew code
GFBUVSFJTFOBCMFEEFGBVMU
JTPGGBrewing will start
immediately after you enter
the brew code. See the
PROGRAMMING GUIDE to
set up/disable the brew code.
NOTICE - Do not use cleaning liquids, compounds or powders containing chlorine (bleach) or corrosives.
5IFTFQSPEVDUTQSPNPUFDPSSPTJPOBOEXJMMEBNBHFUIFmOJTIFT USE OF THESE PRODUCTS WILL VOID
THE WARRANTY.
CLEANING INSTRUCTIONS CI1
Cleaning The Brewer - Daily
BREWERS - GENERIC, CLEANING INSTRUCTIONS 080416B
WARNING: HOT SURFACES - To avoid injury, allow the brewer and dispenser(s) to cool before cleaning.
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1 Remove the dispenser(s). Wipe exterior brewer surfaces with a damp cloth to remove spills and debris.
2 Remove the brew basket(s) and clean them in a mild detergent solution. Use a soft bristled brush for hard to
clean areas. Rinse with clean water, then dry.
3 Wipe the spray head area with a cloth soaked in a mild detergent solution. Rinse with a cloth soaked with
clean water removing any residual detergent. Use a clean, soft cloth to dry.
4 Dump out the drip tray(s) (if applicable). Rinse with clean water, then dry with a soft, clean cloth.
Cleaning The Brewer - Weekly
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1 Remove the spray head(s), unscrewing counterclockwise from the dome plate.
2 Thoroughly clean and rinse the dome plate area.
3 Clean the brew basket rails with a brush soaked with a mild detergent solution. Rinse the area with a cloth
soaked with clean water, removing any residual detergent.
4 Dry the area with a soft, clean cloth.
5 Reattach the spray head(s).
WARNING: DO NOT immerse the brewer in water or any other liquid.
Cleaning Single Cup Brew Baskets
Clean the dispensing spout of the brew basket once a month
or more often in locations where the brewer gets heavy use.
1 Look into the brew basket to locate the cap covering the
spout tube. Remove this cap by grasping the top portion
and pulling it straight up.
CLEANING INSTRUCTIONS CI10
SINGLE CUP BREW BASKET, CLEANING INSTRUCTIONS 102116NC
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cleaning, you can mix a mild dish washing solution to
use while cleaning. Insert a small brush through the
spout tube from the outside of the brew basket. Spin the
brush a few times to remove any coffee residue. Look
inside the brew basket and verify that the brush has gone
completely through the spout.
3 Clean the small opening on the side of the spout tube.
Insert the brush into the side opening and spin it a
few times. Run the brush completely through the side
opening.
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of water from the dispensing spout to make sure you have
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Push down on the cap until it snaps into place.
PROGRAMMING GUIDE PG1
Touchscreen Control Module
The touchscreen turns on whenever power is provided to the brewer and the rear toggle switch is on. The symbol
buttons on the screen control operation and programming. Pressing the on-screen symbols and buttons with
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2 The ACCESS CODE screen will appear. The
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appear. The access code can be reset in the
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Status lights
Brew Buttons
Curtis logoHome Undo Scroll
left/right
Return to
previous
Control symbols - all
symbols may not be
present at the same
time
Entering Programming Mode
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menu icons. The icons vary based on the model
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UIFCSFXFSUPPQFSBUFQSPQFSMZUIFNPEFMTFMFDUFE
must match the model series on the brewer model
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PROGRAMMING GUIDE PG1
SELECTIONS FOR
COFFEE BREWER MODELS
SELECTIONS FOR
TEA BREWER MODELS
SELECTIONS FOR
COMBO BREWER
MODELS
Coffee
Gemini
Gemini IF
GEMX
TP
TPX
Milano
Omega
Gourmet Std
Light Roast
Dark Roast
High Yield
Filter Pack
Decaf
Custom Recipe
Model Select
Control Settings Brew Settings
Recipes
Tea
Model Select
Control Settings Brew Settings
Settings Summary
Recipes
Combo
Model Select
Control Settings
Coffee
Brew Settings
Tea
Brew Settings
Settings Summary
Exit
Exit
Settings Summary
Exit
Tea Recipes Coffee Recipes
Temperature Settings
Warmer Settings*
Quality Timer
Energy Savings
Sounds
Diagnostics
Display Settings
Preventative Maintenance
Brew Counter
Passwords
Master Reset
Regional Settings
Filter Pre-Wet*
Satellite LED Color*
Rinse Volume*
Custom Recipes
Chemex
V60
Kalita
Brew Basket
Custom Recipes
TP1G
TPX1G
Single
Twin
Single
Twin
One Batch
Two Batch
Three Batch
One Batch
Two Batch
Three Batch
See Brew
Settings
One Batch
One Batch
Two Batch
Seraphim
Twin
Paper Cup
Gold Cup
By Volume/Time
Pre/Pulse
Bypass
Drip Out
Tea/IC-1Batch
Tea/IC-2Batch
Tea/IC-3Batch
Tea/IC-4Batch
Tea-Sweet
Dual-Dilution
Dual-Sweet
Standard-Purple
Standard-Gray
Standard-Amber
Tropical-Purple
Tropical-Gray
76/308-Purple
76/308-Gray
Temperature Settings
Quality Timer
Energy Savings
Sounds
Diagnostics
Display Settings
Preventative Maintenance
Brew Counter
Passwords
Master Reset
Regional Settings
Full Only
Full & Half
By Volume/Time
Dilution by Volume/Time
Dilution Delay/Stir/Fast-Brew
Pulses
Drip-Out
Sweetener*
Combo
Combo/IC
Combo-Sweet
Standard-Purple
Standard-Gray
Standard-Amber
Tropical-Purple
Tropical-Gray
76/308-Purple
76/308-Gray
Standard-Amber
Tropical-Amber
76/308-Amber
Standard-Purple
Standard-Amber
Gourmet Std
Light Roast
Dark Roast
High Yield
Filter Pack
Decaf
Temperature
Quality Timer
Energy Savings
Sounds
Diagnostics
Display Settings
Preventative Maintenance
Brew Counter
Passwords
Master Reset
Regional Settings
Full Only
Full & Half
Combo HV
Combo HV/IC
Single
Twin
By Volume/Time
Dilution by Volume/Time
Dilution Delay
Pulses
Drip-Out
By Volume/Time
Pre/Pulse
Bypass
Drip-Out
Pulses
Sprayhead Types
Batch Size
Sprayhead Types
Single
Twin
Ceramic Cup
Paper Cup
Filter pack
One Batch
Two Batch
Three Batch
®
®
®
Programming
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CBTFEPOUIFCSFXFSNPEFMTFMFDUFEVOEFS.PEFM4FMFDU
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PROGRAMMING GUIDE PG1
USB - Easy Programming
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6OJWFSTBM4FSJBM#VTEBUBQPSUPOUIFTJEFPGUIFCSFXFS6TJOHUIF64#DPOOFDUJPOBOE
BnBTIESJWFFBTJMZSFQSPHSBNTUIFTFUUJOHTCZTJNQMZDPQZJOHEBUB
"nBTIESJWFDBODPQZBMMPGUIFTFUUJOHTGSPNPOFJEFOUJDBM(CSFXFSUPBOPUIFS%PJOHTPFMJNJOBUFTUIFOFFEUP
program each step individually using the touchscreen. This process also makes it easy to quickly standardize the
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6TFBnBTIESJWFUIBUTVQQPSUT64#PSBCPWFBOEIBTBUZQF"64#DPOOFDUJPO5IFTUPSBHFDBQBDJUZNVTU
CF(#NJOJNVN
IMPORTANT:5IFnBTIESJWFNVTUCFcompletelyCMBOL&SBTFBOZFYJTUJOHmMFTPOUIFESJWFCFGPSF
TUBSUJOHUIFGPMMPXJOHQSPDFTT
Uploading the Software to the Flash Drive
 .BLFTVSFUIFCSFXFSJTPO$IFDLUPNBLFTVSFUIBUUIFCSFXFSZPVBSFDPQZJOHTFUUJOHTGSPNJTQSPHSBNNFE
as desired.
2 0QFOUIFDPWFSPOUIF64#QPSUBOEJOTFSUUIFDPOOFDUPSPOUIFFNQUZnBTIESJWF5IFQPSUJTMPDBUFEPOUIF
SJHIUTJEFQBOFMPGUIFCSFXFSOFBSUIFUPQ5IFVOJWFSTBMDPOUSPMNPEVMF6$.XJMMVQMPBEBMMPGUIFTFUVQ
EBUBPOUPUIFnBTIESJWF5IFZFMMPX-&%JDPOPOUIFUPQMFGUPGUIFUPVDITDSFFOXJMMMJHIUJOEJDBUJOHUIBUEBUBJT
USBOTGFSSJOH5IJTQSPDFTTXJMMPOMZUBLFBTFDPOEUPDPNQMFUF
Downloading the Software to the Brewer from the Flash Drive
 Select the (identical) brewer you wish to make program changes to. The brewer must be on.
2 1MVHUIFMPBEFEnBTIESJWFJOUPUIF64#QPSUPOUIFCSFXFS5IFEBUBDPQJFEGSPNUIFmSTUCSFXFSXJMM
BVUPNBUJDBMMZEPXOMPBEPWFSXSJUJOHBMMUIFTFUUJOHTUIBUXFSFPOUIFTFDPOECSFXFS
 5IFSFE-&%POUIFUPQMFGUPGUIFUPVDITDSFFOXJMMJOEJDBUFUIBUUIFEPXOMPBEJTJOQSPDFTT5IJTXJMMPOMZUBLF
a second.
 0ODFUIFEPXOMPBEJTDPNQMFUFUIF6$.XJMMSFCPPUTPUIBUUIFDIBOHFTUBLFFGGFDU
 3FNPWFUIFnBTIESJWF5IFEPXOMPBEJTDPNQMFUF5IFEBUBPOUIFnBTIESJWFDBODPOUJOVFUPCFEPXOMPBEFE
into as many identical brewers as needed.
USB File Transfer
5IJTTDSFFOXJMMCFQSFTFOUXIFOFWFSUIF64#nBTIESJWFJTJOTFSUFE
provided the brewer is not currently brewing.
5IFEFGBVMUBDUJPOJTi/P"DUJPOw5IF6$.XJMMBMXBZTDSFBUFBCBDLVQ
POUIFnBTIESJWFCFGPSFEPXOMPBEJOHTFUUJOHTSFDJQFTPSBTDSFFOTBWFS
*GBmSNXBSFVQEBUFJTQSFTFOUPOUIFnBTIESJWFUIFmSNXBSFVQEBUF
QSPDFEVSFXJMMCFTUBSUFECFGPSFUIFTDSFFOJTTIPXO
FILE TRANSFER
Settings/recipes
Present on USB
Screensaver
Not present on USB
Start
Upload
to USB
Download
from USB
No Action
(130(3"..*/((6*%&ø '
ROUGH-IN DRAWINGS RD25
CGC Series - G4 Digital Brewing System
$($306()*/%3"8*/(ø #
13.28 in
[33.7 cm]
11.62 in
[29.5 cm]
11.62 in
[29.5 cm]
20.98 in
[53.3 cm]
7.19 in
[18.3 cm]
8.68 in
[22.0 cm]
Pourpot
Clearance
7.38 in
[18.7 cm]
11.16 in
[28.3 cm]
18.19 in
[46.2 cm]
18.19 in
[46.2 cm]
10.18 in
[25.9 cm]
10.18 in
[25.9 cm]
6.87 in
[17.4 cm]
Cup
Clearance
Cup
Clearance
6.87 in
[17.4 cm]
15.25 in
[38.7 cm]
Top View - CGC, CGC1, CGCE
Front View - CGC1
Side View - CGC1 with Large Brew Basket
Front View - CGC, CGCE
Side View - CGC, CGC1, CGCE
ILLUSTRATED PARTS/RECOMMENDED PARTS IP29
$($*--6453"5&%1"3543&$0..&/%&%1"354ø '
9
21
26
27
25
28
26
29
15 14
32
16
24
31
17
23
22
11
12
13
1
2
4
33
5A
7
8
5B
5C
Water tanks assemblies:
Dual element tanks, see section IP30
Single element tanks, see section IP193
CGC Series - Main Chassis - Exploded View
18A
18B
20A
20B
19A
19B
30A
30B
34
6
3
10
ILLUSTRATED PARTS/RECOMMENDED PARTS IP29
$($*--6453"5&%1"3543&$0..&/%&%1"354ø '
ITEM # PART # DESCRIPTION
1 WC-10000 CONTROL MODULE, TOUCH SCREEN
2 WC-66081 BEZEL, FRONT CGC
3 WC-4426 SCREW, 8-32x3/8 PH HEAD TRUSS
4 WC-1809-P
FAUCET, PS/HPS SERIES HOT WTR 1/2-20 UNF AP/
ALP
5A WC-3411 BREW CONE ASSY, OPEN BREW CGC
5B WC-3411-101 BREW CONE, CGC1 W/EXTENDED SIDES CGC1
5C WC-3621-101
BREW CONE, NON-METAL UNIVERSAL (WITH
SPLASH POCKET)
6 WC-66082 FLAVOR, CLIP BREWCONE CGC
7 WC-66070 PAN, DRIP TRAY CGC
8 WC-66085 SCREEN, DRIP TRAY CGC
9 WC-61492-103 COVER, TOP BACK CGC
10 WC-61492-102 COVER, TOP FRONT CGC
11 WC-3518 LEG, GLIDE 3/8”-16 STUD SCREW
12 WC-3503 LEG, 3/8”-16 STUD SCREW BUMPER
13 WC-61497 PLATE, LEG SUPPORT CGC
14 WC-5310 TUBE, 5/16 ID x 1/8W SILICONE GEN USE
15 WC-5231 COMPOUND, HEAT SINK 5OZ
16 WC-61491-102 COVER, BACK CGC
17 WC-103
SWITCH, TOGGLE NON-LIT DPST 25A 125/250VAC
RESISTIVE
18A
a,b
WC-13443
HARNESS, ASSY COMPLETE CGC (INCLUDES
TERMINAL BLOCK)
18B
c,d
WC-13443-101
HARNESS ASSY, COMPLETE CGCE EXPORT VER-
SION (INCLUDES TERMINAL BLOCK)
ITEM # PART # DESCRIPTION
1 WC-10000 CONTROL MODULE, TOUCH SCREEN
4 WC-1809-P
FAUCET, PS/HPS SERIES HOT WTR 1/2-20 UNF AP/
ALP
11 WC-3518 LEG, GLIDE 3/8”-16 STUD SCREW
12 WC-3503 LEG, 3/8”-16 STUD SCREW BUMPER
CGC Series - Recommended Parts to Stock
ITEM # PART # DESCRIPTION
19A
a,b
WC-589-101
TRANSFORMER,120VAC-24V 4.8A W/LEADS &
MOLEX CONNECTOR
19B
c,d
WC-589-102
TRANSFORMER,240VAC-24V 4.8A W/LEADS &
MOLEX CONNECTOR
20A
a,b
WC-826L VALVE, INLET 1 GPM 120V 9W
20B
c,d
WC-856 VALVE, INLET 1 GPM 240V 6W
21 WC-2401-P ELBOW, 3/8 NPT X 1/4 FLRE PLTD PLATED
22 WC-10001 CONTROL MODULE, UPM 120/220V
23 WC-8556 HEATSINK, ASSY DV ALPDS/D500AP TCTD/PTTD
24 WC-14045-101 CURRENT SENSOR ASSY G4
25 WC-29074 FITTING, 1/4” FLARE BULKHEAD UNION SS.
26 WC-43811 GASKET, 1/4 NYLON FLARE P-CTB2
27 WC-4279 NUT, 7/16-20 UNF-2B THD
28 WC-43143
WASHER, .44D X .75 O.D INTERNAL LOCK SS/STL
ZINC PLATED
29 WC-53169-12
TUBE ASSY, BRAIDED 1/4 FLARE X 11-1/4” LG W/
FITTINGS
30A WC-1200
a,b
CORD, 14/3 SJTO 6’ BLK W/PLUG
30B WC-1231-102
c
CORD, 2.5 mm² 90ºC 36A 450/750 V STRIPPED W/
FERRULES ONE END
31 WC-1412 CORD GRIP, 3/4” FOR METAL CORD TO .81”OD
32 WC-314 POWER BLOCK, 5 STATION
33 WC-1806 SEAT CUP, SILICONE USE ON WC-1809 FAUCET
34 WC-1522
d
ITEM # PART # DESCRIPTION
20A WC-826L VALVE, INLET 1 GPM 120V 9W
22 WC-10001 CONTROL MODULE, UPM 120/220V
23 WC-8556 HEATSINK, ASSY DV ALPDS/D500AP TCTD/PTTD
33 WC-1806 SEAT CUP, SILICONE USE ON WC-1809 FAUCET
CGC Series - Main Chassis - Parts List
a
CGC
b
CGC1
c
CGCE, CGC1E (older units)
d
CGCE, CGC1E (newer units)
ILLUSTRATED PARTS/RECOMMENDED PARTS IP29
$($*--6453"5&%1"3543&$0..&/%&%1"354ø '
8
7
5
6
CGC Series - Recommended Parts to Stock
CGC Series - Top Wrap - Parts List
ITEM # PART # DESCRIPTION
1A WC-889
VALVE, DUMP LEFT 120V 12W ALPHA’S/D1000/
GEM-12/TLP
1B WC-860 VALVE, DUMP LEFT 240V 12W
2A WC-817
VALVE, DUMP RIGHT 120V 12W W/RECTIFIER AP/
GEM
ITEM # PART # DESCRIPTION
1A WC-889
a,b
VALVE, DUMP LEFT 120V 12W ALPHA’S/D1000/
GEM-12/TLP
1B WC-860
c
VALVE, DUMP LEFT 240V 12W
2A WC-817
a
VALVE, DUMP RIGHT 120V 12W W/RECTIFIER AP/
GEM
2B WC-861
c
VALVE, DUMP RIGHT 240V 9W
3A WC-2962K
1
KIT, FITTING SPRAYHEAD SS
3B WC-2962-101K
2
KIT, FITTING SPRAYHEAD KYNAR
4 WC-29025 SPRAYHEAD, PURPLE ADVANCE FLOW
ITEM # PART # DESCRIPTION
2B WC-861 VALVE, DUMP RIGHT 240V 9W
4 WC-29025 SPRAYHEAD, PURPLE ADVANCE FLOW
ITEM # PART # DESCRIPTION
5 WC-66087 FILTER HOLSTER CGC
6 WC-66090 SCOOP, ASSEMBLY CGC
7 WC-10008K KIT, INSTALLATION UNIVERSAL USB
8 WC-596K
c
KIT, NOISE FILTER EMI 250V/30A 1PH
9A WC-4320
1
O’RING, 0.487I.D.x 0.693OD x0.103CS BUNA-N #112
9B WC-43089
2
GASKET, 1.00OD X .625 I.D. X .030 THK WHITE
EPDM 70 SHORE
10A WC-4213-P
1
NUT, 5/8 LOCK PLATED
10B WC-4212-02
2
NUT, 5/8-18 JAM PLASTIC
11 WC-37132-101
KIT, VALVE REPAIR FOR DELTROL WC-
820WDR,WC-821WDR, WC-844WDR
a
CGC,
b
CGC1,
c
CGCE
1
8QLWVEXLOWDQGODWHU6WDLQOHVVVWHHOÀWWLQJNLW$LVFRPSDWLEOHZLWKROGHUXQLWV
2
Units built before 05/15/17.
CGC CHASSIS SHOWN,
MODEL CGC1 HAS SINGLE SPRAY HEAD
1A
1B
3A
3B
9A
9B
10A
10B
4
2A
2B
CGC Series - Top Wrap - Exploded View
11
ILLUSTRATED PARTS/RECOMMENDED PARTS IP30
8$ø5"/,"44&.#-:*--6453"5&%1"3543&$0..&/%&%1"354 $
ITEM # PART # DESCRIPTION
1 WC-43062 GASKET, TANK LID
2A
1
WC-5528K* KIT, WATER LEVEL PROBE, SILICONE
2B
2
WC-5502-01*
KIT, PROBE, ASSY WATER LEVEL W/HEX
FITTING, O-RING & NUT
3 WC-4394*
GUARD, SHOCK/HEATING ELEMENT FOR
SINGLE HEATING ELEMENT
4 WC-522*
THERMOSTAT, HI LIMIT HEATER CONTROL
DPST 277V 40A
5 WC-1438-101* SENSOR, TEMPERATURE TANK
6 WC-43055* GUARD, SHOCK RESET THERMOSTAT (WC-522)
7A WC-54324DV
TANK, ASSY DUAL VOLTAGE 120/220 (2)1450W
SINGLE CUP
7B WC-54324DV-101
TANK, ASSY DUAL VOLTAGE CGC1 (2)1450W
120V
7C WC-54324-30 TANK, ASSY CGCE (2)1600W SINGLE CUP
7D WC-54324-130 TANK, ASSY CGC1E (2)1600W 120V
ITEM # PART # DESCRIPTION
8 WC-5853-102 COVER, TOP HEATING TANK GEN USE
9A
a
WC-917-04*
ELEMENT, HEATING 1.45KW 120V W/JAM NUTS
& SILICONE O-RING
9B
b
WC-904-04*
KIT,ELEMENT, HEATING 1.6KW120V W/ JAM NUT
& SILICONE O-RING
10 WC-36077* BRUSH, 3/32” SPIRAL NYLON WC-3411/ CGC
11 WC-37266* KIT, FITTING TANK OVERFLOW
12** WC-37317*
KIT, STRAIGHT FITTING & BUSHNG 8mm GEN
USE
13 WC-37365* KIT, FITTING TANK INLET
WC-54324 - Tank Assembly
8
1
2A
13
3
6
11
12
12
10
13
WC-54324 - Tank Assembly - Parts List
1
Units built 01/04/2019 and later.
2
Units built before 01/04/2019. Replaces WC-5527.
a
Domestic
b
Export
*
Recommended parts to stock.
** Two used on CGC and CGCE. One used on CGC1.
2B
4
5
7A
7B
7C
7D
9A
9B
ILLUSTRATED PARTS/RECOMMENDED PARTS IP193
8$ø5"/,"44&.#-:*--6453"5&%1"3543&$0..&/%&%1"354 /$
ITEM # PART # DESCRIPTION
1 WC-43062* GASKET, TANK LID
2 WC-5528K* KIT, WATER LEVEL PROBE, SILICONE
3 WC-4394*
GUARD, SHOCK/HEATING ELEMENT FOR
SINGLE HEATING ELEMENT
4 WC-522*
THERMOSTAT, HI LIMIT HEATER CONTROL
DPST 277V 40A
5 WC-1438-101* SENSOR, TEMPERATURE TANK
6 WC-43055* GUARD, SHOCK RESET THERMOSTAT (WC-522)
7 WC-54340-30 TANK, ASSY 230V EXPORT UNITS
ITEM # PART # DESCRIPTION
8 WC-5853-102 COVER, TOP HEATING TANK GEN USE
9 WC-934-04*
KIT,ELEMENT HEATING 2.5KW 220V W/JAM NUT
& SILICONE WASHERS
10 WC-36077* BRUSH, 3/32” SPIRAL NYLON WC-3411/ CGC
11 WC-37266* KIT, FITTING TANK OVERFLOW
12
#
WC-37317*
KIT, STRAIGHT FITTING & BUSHNG 8mm GEN
USE
13 WC-37365* KIT, FITTING TANK INLET
WC-54340-30 - Tank Assembly
8
2A
13
6
11
12
10
13
WC-54340-30 - Tank Assembly - Parts List
#
Two used on CGCE. One used on CGC1E.
* Recommended parts to stock.
4
3
1
5
7
9
ELECTRICAL SCHEMATICS ES27
CGC, ELECTRICAL SCHEMATIC 080119A
1
120Vac Hot Input
1
12 Vac Input
2
120Vac Hot Input
2
12 Vac Input
3
Brew Valve Right
3
Wat er Level Probe
4
Brew Valve Left
4
Vdd +5Vdc
5
120Vac Neut ral
5
Not Used
6
Inlet Valve
6
Tank Temperature Sensor
7
Not Used
7
Tank Temperature Sensor
8
Not Used
8
Not Used (Dat a_Communication Next)
9
Triac Gate
9
Vss- (Logic_Common)
10
Triac A2
10
Not Used
11
Not Used
11
Data_Communication First
12
Not Used
12
Not Used
13
Not Used
13
Not Used
14
Not Used
14
UPM Ground
15
Not Used
16
Not Used
17
120Vac Neut ral (Internal to UPM Only)
18
Not Used
19
Current Sensor
20
Current Sensor
1
12 Vac Input (Back Light )
1
TX - Transmit
2
Vdd +5Vdc
2
RX - Receive
3
Vss- (Logic_Common)
3
Not Used
4
Not Used
4
Vdd +5Vdc
5
12 Vac Input (Back Light )
5
Vss- (Logic_Common)
6
Data_Communication First
7
Not Used
8
Not Used
1
Vss- (Logic_Common)
2
TX - Transmit
3
Vdd +5Vdc
4
RX - Receive
5
Not Used
6
Not Used
USB Pin Assignments
6-Pin Connector
UNIVERSAL POWER MODULE (UPM) Pin Assignments
rotcennoC niP 41rotcennoC niP 02
UNIVERSAL TOUCH SCREEN (UCM) Pin Assignments
rotcennoC niP 5rotcennoC niP 8
1450W/120V
1450W/120V
COMMON STUD
CHASSIS GROUND
COMMON STUD
CHASSIS GROUND
CGC, CGC1
ELECTRICAL SCHEMATICS ES28
CGCE, ELECTRICAL SCHEMATIC 080119C
1
230V L1
1
12 Vac Input
2
230V L1
2
12 Vac Input
3
Brew Valve Right
3
Wat er Lev el Probe
4
Brew Valve Left
4
Vdd +5Vdc
5
230V L2
5
Not Used
6
Inlet Valv e
6
Tank Temperature Sensor
7
Not Used
7
Tank Temperature Sensor
8
Not Used
8
(Not Used) Data_Communication Next
9
Triac Gate
9
Vss- (Logic_Common)
10
Triac A2
10
Not Used
11
Not Used
11
Data_Communication First
12
Not Used
12
Not Used
13
Not Used
13
Not Used
14
Not Used
14
UPM Ground
15
Not Used
16
Not Used
17
230Vac Neut ra
l (Internal Use)
18
N
ot Used
19
Current Sensor
20
Current Sensor
1
12 Vac Input (Back Light)
1
TX - Transmit
2
Vdd +5Vdc
2
RX - Receive
3
Vss- (Logic_Common)
3
Not Used
4
Not Used
4
Vdd +5Vdc
5
12 Vac Input (Back Light)
5
Vss- (Logic_Common)
6
Data_Communication First
7
Not Used
8
Not Used
1
Vss- (Logic_Common)
2
TX - Transmit
3
Vdd +5Vdc
4
RX - Receive
5
Not Used
6
Not Used
(USB) Pin Assignments
6-Pin Connector
(UPM) Pin Assignments
rotcennoC niP 41rotcennoC niP 02
(UCM-TOUCH SCREEN) Pin Assignments
rotcennoC niP 5rotcennoC niP 8
Model
Voltage
V
Amps
A
WaƩs
W
Hertz
Hz
# of
Conductor
Wires
Phase
# of Tank
Elements
Tank Element
RaƟng
W/V
CGCEx
CGC1Ex
CGCEx
CGC1Ex
CGCEx
CGC1Ex
ELECTRICAL RATING TABLE
220 11.6 2550
50/60 2 1 1 2500W/220V
230
240
12.1
12.6 3025
2782
CGCE, CGC1E - Single Element Water Tank (newer units)
ELECTRICAL SCHEMATICS ES28
CGCE, ELECTRICAL SCHEMATIC 080119C
Model
Voltage
V
Amps
A
WaƩs
W
Hertz
Hz
# of
Conductor
Wires
Phase
# of Tank
Elements
Tank Element
RaƟng
W/V
CGCEx
CGC1Ex
CGCEx
CGC1Ex
CGCEx
CGC1Ex
ELECTRICAL RATING TABLE
220 10.8 2379
50/60 2 1 2 1600W/120V
230
240
12.4
13.1 3150
2875
1
230V L1
1
12 Vac Input
2
230V L1
2
12 Vac Input
3
Brew Valve Right
3
Wat er Lev el Probe
4
Brew Valve Left
4
Vdd +5Vdc
5
230V L2
5
Not Used
6
Inlet Valv e
6
Tank Temperature Sensor
7
Not Used
7
Tank Temperature Sensor
8
Not Used
8
(Not Used) Data_Communication Next
9
Triac Gate
9
Vss- (Logic_Common)
10
Triac A2
10
Not Used
11
Not Used
11
Data_Communication First
12
Not Used
12
Not Used
13
Not Used
13
Not Used
14
Not Used
14
UPM Ground
15
Not Used
16
Not Used
17
230Vac Neut ra
l (Internal Use)
18
N
ot Used
19
Current Sensor
20
Current Sensor
1
12 Vac Input (Back Light)
1
TX - Transmit
2
Vdd +5Vdc
2
RX - Receive
3
Vss- (Logic_Common)
3
Not Used
4
Not Used
4
Vdd +5Vdc
5
12 Vac Input (Back Light)
5
Vss- (Logic_Common)
6
Data_Communication First
7
Not Used
8
Not Used
1
Vss- (Logic_Common)
2
TX - Transmit
3
Vdd +5Vdc
4
RX - Receive
5
Not Used
6
Not Used
(USB) Pin Assignments
6-Pin Connector
(UPM) Pin Assignments
rotcennoC niP 41rotcennoC niP 02
(UCM-TOUCH SCREEN) Pin Assignments
rotcennoC niP 5rotcennoC niP 8
CGCE, CGC1E - Dual Element Water Tank (older units)
WARNING:
Electric Shock Hazard - UIFGPMMPXJOHQSPDFEVSFTBSFUPCFQFSGPSNFEPOMZCZBRVBMJmFETFSWJDFUFDIOJDJBO
5VSO PGG QPXFS XIFO SFQMBDJOH DPNQPOFOUT /FJUIFS 8JMCVS $VSUJT $P *OD OPS UIF TFMMFS DBO CF IFME
SFTQPOTJCMFGPSUIFJOUFSQSFUBUJPOPGUIJTJOGPSNBUJPOPSBOZMJBCJMJUZJODPOOFDUJPOXJUIJUTVTF
Scald and Burn Hazard -LFFQCPEZQBSUTDMFBSPGIPUTVSGBDFTEVSJOHUSPVCMFTIPPUJOH
Troubleshooting Guidelines
*GBOFSSPSNFTTBHFBQQFBSTPOUIFEJTQMBZDPOTVMUUIF&3303$0%&4TFDUJPOCFGPSFUSPVCMFTIPPUJOH
"CSFXFSUIBUJTOPUMFWFMNBZOPUGVODUJPOQSPQFSMZ.BLFTVSFUIFCSFXFSJTQSPQFSMZMFWFMFECFGPSF
QSPDFFEJOH
5IJTUSPVCMFTIPPUJOHHVJEFJEFOUJmFTTPNFCVUOPUBMMPGUIFQPTTJCMFDBVTFTGPSDPNNPOQSPCMFNTUIBUDBO
PDDVS
6TFUIJTUSPVCMFTIPPUJOHHVJEFBMPOHXJUIUIFBQQSPQSJBUF&-&$53*$"-4$)&."5*$.
Valve Test Procedure
6TFBEJHJUBMNVMUJNFUFSUPNFBTVSFUIFSFTJTUBODFPGWBMWFDPJMT
.FBTVSFUIFSFTJTUBODFBDSPTTUIFWBMWFDPJMUFSNJOBMTXJUIUIFXJSJOHIBSOFTTEJTDPOOFDUFE3FWFSTFUIFNFUFS
MFBETPOUIFUFSNJOBMTBOENFBTVSFUIFSFTJTUBODFJOUIFPQQPTJUFEJSFDUJPO"SFTJTUBODFPGMFTTUIBOPINT
in either directionJOEJDBUFTBTIPSUFEDPJM5IFWBMWFNVTUCFSFQMBDFE
*GBTIPSUFEDPJMJTOPUEFUFDUFEUFTUGPSBOPQFODPJM
 3FDPOOFDUUIFWBMWFUFSNJOBMTUPUIFXJSJOHIBSOFTT
2 1PXFSVQUIFCSFXFSBOEUFTUUIFWBMWFVTJOHUIFEJBHOPTUJDTJOTFDUJPO5(
Water Not Hot Enough
 *GUIFXBUFSIFBUTCVUJTOPUIPUFOPVHImSTUDIFDLGPSUIFDPSSFDUUFNQFSBUVSFTFUUJOHPOUIFDPOUSPMQBOFM
3FQSPHSBNBTOFDFTTBSZ
2 *GUIFUFNQFSBUVSFTFUUJOHJT0,BOEUIFBDUVBMXBUFSUFNQFSBUVSFEPFTOPUNBUDITFUUJOHPOUIFDPOUSPMQBOFM
replace the temperature sensor
Water Heats More Slowly Than Usual
 $IFDLGPSQPXFSBDSPTTUIFUFSNJOBMTPGUIFIFBUJOHFMFNFOUT*GQPXFSJTCFJOHTVQQMJFEEJTDPOOFDUUIFIFBUJOH
FMFNFOUTBOEDIFDLGPSDPOUJOVJUZ3FQMBDFBIFBUJOHFMFNFOUJGUIFSFTJTUBODFJTUPPIJHIOPNJOBMSFTJTUBODFJT
0INT
2 *GUIFSFJTOPQPXFSUPUIFIFBUJOHFMFNFOUTDIFDLUIFXJSJOHUPBOZFMFNFOUUIBUEPFTOPUIBWFUIFQSPQFS
WPMUBHFBDSPTTJU"MTPDIFDLGPSDPSSPEFEDPOOFDUJPOTBOZXIFSFCFUXFFOUIFQPXFSDPSEBOEUIFIFBUJOH
FMFNFOUT
'LVSHQVHU2YHUÁRZVDuring Brewing
 $IFDLUPNBLFTVSFUIFDPOUSPMNPEVMF6$.CSFXCZQBTTBOEEJMVUJPOMFWFMTBSFTFUQSPQFSMZ
2 $IFDLGPSBNJTTJOHTQSBZIFBE3FQMBDFBTOFFEFE
 .BLFTVSFUIFEJTQFOTFSJTFNQUZCFGPSFTUBSUJOHUIFCSFXDZDMF*GOPUFNQUZJUCFGPSFCSFXJOH
4PNFVOJUTEPOPUIBWFUIJTGVODUJPOTFFUIF&-&$53*$"-4$)&."5*$
TROUBLESHOOTING GUIDE TG3
(#3&8&345306#-&4)005*/((6*%& "
IMPORTANT: *GJUJTOFDFTTBSZUPSFQMBDFUIF(VOJWFSTBMQPXFSNPEVMF61.always check allJOMFU
EVNQ CSFX CZQBTT BOE EJMVUJPO WBMWF DPJMT GPS B TIPSU BOE SFQMBDF UIF WBMWF BT OFDFTTBSZ CFGPSF
SFQMBDJOHUIFNPEVMF4FFUIFValve Test ProcedureCFMPXUPUFTUGPSEFGFDUJWFWBMWFT4PNFVOJUTEPOPU
IBWFUIJTGVODUJPOTFFUIF&-&$53*$"-4$)&."5*$
TROUBLESHOOTING GUIDE TG3
(#3&8&345306#-&4)005*/((6*%& "
No Power - Display Not Lit
 .BLFTVSFUIFDJSDVJUCSFBLFSUPUIFDJSDVJUTVQQMZJOHQPXFSUPUIFCSFXFSJTOPUUSJQQFEBOEJTUVSOFEPO
2 0OCSFXFSTXJUIBQPXFSQMVHNBLFTVSFJUJTDPOOFDUFEUPUIFQPXFSSFDFQUBDMF
 .BLFTVSFUIBUUIFNBJOQPXFSUPHHMFTXJUDIPOUIFCBDLQBOFMJTUVSOFE0/
 7FSJGZUIBUBMMXJSFTGSPNUIFQPXFSDPSEBSFQSPQFSMZDPOOFDUFEJOTJEFUIFVOJU$IFDLUPNBLFTVSFUIFXJSFT
BSFOPUCVSOFEPWFSIFBUFE$IFDLDIBTTJTHSPVOE
5 $IFDLUIFMPXWPMUBHFJOQVUUPUIFVOJWFSTBMDPOUSPMNPEVMF6$.GSPNUIFUSBOTGPSNFSTFFUIF&-&$53*$"-
4$)&."5*$*GUIFSFJTQPXFSJOUPUIF6$.CVUUIFEJTQMBZJTCMBOLUIF6$.JTQSPCBCMZCBE
6 *GUIFSFJTOPQPXFSJOUPUIF6$.USBDFUIFDJSDVJUCBDLVTJOHUIFXJSJOHEJBHSBNUPUIFQPXFSDPSEUPmOE
PVUXIFSFQPXFSJTMPTU*GUIFSFJTQPXFSJOUPUIFUIFSNPTUBUSFTFUTXJUDICVUOPUPVUTFFTUFQ
 *GUIFSFJTQPXFSJOUPUIFUIFSNPTUBUSFTFUTXJUDICVUOPUPVUDIFDLUPNBLFTVSFUIBUUIFXBUFSUBOLJTOPU
FNQUZ*GUIFUBOLJTFNQUZUIFSFTFUTXJUDIIBTQSPCBCMZPQFOFEVQEVFUPBMPXXBUFSMFWFMHPUPWater
Tank Does Not Fill*GUIFSFJTXBUFSJOUIFUBOLCVUOPQPXFSPVUQVTIJOPOUIFSFTFUTXJUDICVUUPOUPTFF
JGJUSFTUPSFTQPXFS*GQPXFSJTSFTUPSFEDIFDLUPNBLFTVSFUIBUUIFTXJUDIJTOPUPQFOJOHVQBUUIFXSPOH
UFNQFSBUVSFUIFTXJUDITIPVMEOPUPQFOVQBUOPSNBMXBUFSUFNQFSBUVSFT*GUIFSFJTTUJMMOPQPXFSUISPVHIUIF
TXJUDIBGUFSQVTIJOHUIFCVUUPOSFQMBDFUIFUIFSNPTUBUSFTFUTXJUDI
Brewer Does Not Start When Brew Button is Pressed
 *GBrewingBQQFBSTPOUIFEJTQMBZDIFDLGPSGBVMUZXJSJOHBOEDPOOFDUJPOTCFUXFFOUIFVOJWFSTBMQPXFS
NPEVMF61.BOEUIFWBMWFT
2 *GBrewingEPFTOPUBQQFBSPOUIFEJTQMBZDIFDLGPSBGBVMUZVOJWFSTBMDPOUSPMNPEVMF6$.PSVOJWFSTBM
QPXFSNPEVMF61.
Sensor Error Message
5IJTFSSPSJOEJDBUFTBNBMGVODUJPOPQFODJSDVJUJOUIFUFNQFSBUVSFTFOTPSTZTUFN0ODFUIFNBMGVODUJPOJT
DPSSFDUFEUIFFSSPSNFTTBHFNVTUCFDMFBSFE5PSFTFUUIFCSFXFSBOESFUVSOUPOPSNBMPQFSBUJPOUVSOUIFUPHHMF
TXJUDIPOUIFCBDLPGUIFCSFXFSUPUIF0''QPTJUJPOGPSTFDPOETUIFOCBDL0/
 $IFDLUIFSFTJTUBODFBDSPTTUIFMFBETPGUIFUFNQFSBUVSFTFOTPSXIJMFJUJTEJTDPOOFDUFEGSPNUIFVOJWFSTBM
QPXFSNPEVMF61.*GBOPQFODJSDVJUJTNFBTVSFESFTJTUBODFBCPWFLSFQMBDFUIFTFOTPS
2 *GUIFTFOTPSSFTJTUBODFJTMFTTUIBOLDIFDLUIFTFOTPSXJSFTGPSDPSSPTJPOBOESFDPOOFDUUIFNUPUIF
61."GUFSXBSEJGUIFFSSPSNFTTBHFDPNFTCBDLBGUFSSFTFUUJOHUIFDPOUSPMBOEQPXFSNPEVMFTSFQMBDFUIF
61.
:DWHU7DQN2YHUÀOOV
 5VSOUIFUPHHMFTXJUDIPOUIFCBDLPGUIFCSFXFS0/BOE0''*GXBUFSDPOUJOVFTUPnPXXIFOUIFTXJUDIJTJO
CPUIQPTJUJPOTSFQMBDFUIFJOMFUWBMWF
2 *GXBUFSTUPQnPXJOHUPUIFXBUFSUBOLXIFOUIFUPHHMFTXJUDIJTUVSOFE0''BOEDPOUJOVFTXIFOUIFTXJUDI
JTUVSOFECBDL0/SFNPWFUIFPSBOHFXJSFGSPNUIFXBUFSQSPCFPOUIFUBOL8IJMFQPXFSJT0/TIPSUUIF
FOEPGUIFPSBOHFXJSFUPUIFNFUBMTVSGBDFPOUIFPVUTJEFPGUIFUBOL*GUIFXBUFSUBOLTUPQTmMMJOHXIFOUIF
PSBOHFXJSFJTTIPSUFEUPUIFUBOLDIFDLGPSBDPSSPEFEDPOOFDUJPOBUUIFXBUFSQSPCF
 *GXBUFSEPFTOPUTUPQnPXJOHXIFOUIFPSBOHFXJSFJTTIPSUFEUPUIFUBOLDIFDLUIFUBOLHSPVOEDPOOFDUJPO
BOEUIFDPOUJOVJUZPGUIFPSBOHFXJSFDPOOFDUJOHUPUIFVOJWFSTBMQPXFSNPEVMF61.*GCPUIBSF0,SFQMBDF
UIF61.
Water Tank Does Not Fill
 $IFDLUPNBLFTVSFUIFXBUFSTVQQMZJTUVSOFEPO$IFDLGPSBQMVHHFEXBUFSTVQQMZMJOFPSQMVHHFEJOMFU
WBMWF
2 *GUIFSFBSFOPQMVHTJOUIFXBUFSTVQQMZMJOFDIFDLGPSQPXFSBDSPTTUIFJOMFUWBMWFUFSNJOBMT*GQPXFSJTCFJOH
TVQQMJFECVUUIFSFJTOPXBUFSnPXSFQMBDFUIFJOMFUWBMWF
 *GQPXFSJTOPUCFJOHTVQQMJFEUPUIFJOMFUWBMWFDIFDLUIFXJSFTCFUXFFOUIFVOJWFSTBMQPXFSNPEVMF61.
BOEUIFJOMFUWBMWF$IFDLGPSDPSSPEFEDPOOFDUJPOT
 *GUIFXJSJOHCFUXFFOUIF61.BOEUIFJOMFUWBMWFJT0,CVUUIFSFJTOPQPXFSUPUIFJOMFUWBMWFSFNPWFUIF
PSBOHFXJSFGSPNUIFXBUFSUBOLQSPCF*GUIFXBUFSUBOLTUBSUTUPmMMSFQMBDFUIFXBUFSQSPCF*GUIFXBUFSUBOL
EPFTOPUTUBSUUPmMMSFQMBDFUIF61.
Coffee/Tea Too Strong
4FFDispenser Not Filled To Normal Level During Brewing
Dispenser Not Filled To Normal Level During Brewing
 $IFDLUPNBLFTVSFUIBUUIFVOJWFSTBMDPOUSPMNPEVMF6$.CSFXCZQBTTBOEEJMVUJPOMFWFMTBSFTFU
QSPQFSMZ
2 $IFDLUPNBLFTVSFUIBUUIFnPXSBUFBOEXBUFSQSFTTVSFGSPNUIFXBUFSTVQQMZMJOFNFFUUIFNJOJNVN
TQFDJmDBUJPOTGPSUIFCSFXFS4FFUIF41&$*'*$"5*0/4TFDUJPO
 $IFDLUPNBLFTVSFUIBUUIFTQSBZIFBEJTDMFBOBOEGSFFPGEFCSJT$MFBOPSSFQMBDFBTOFFEFE"MTPNBLF
sure that the spray head is correctly aligned and that the tubing is routed properly to allow for maximum water
nPXOPLJOLT
 3FNPWFUIFCSFXCBTLFUBOEQMBDFBMBSHFDPOUBJOFSVOEFSUIFEVNQCSFXBOEEJMVUJPOPVUMFUQPJOUT3VOB
CSFXDZDMFBOEDPOmSNUIBUUIFEVNQCSFXWBMWFCZQBTTWBMWFBOEEJMVUJPOWBMWFPQFOEVSJOHUIFCSFX
DZDMF$IFDLGPSnPXUISPVHIBOZFYJUQPJOUUIBUJTTMPXPSOPOFYJTUFOU/PUBMMWBMWFTPQFOBUUIFTBNFUJNF
*GnPXJTSFTUSJDUFEDIFDLGPSPCTUSVDUJPOTJOUIFSFMBUFEUVCJOHPSWBMWF*GUIFSFBSFOPPCTUSVDUJPOTCVUnPX
UISPVHIPOFQBSUJDVMBSWBMWFJTTMPXJUDBOCFBTTVNFEUIBUUIFQBSUJDVMBSWBMWFJTOPUPQFOJOHBMMUIFXBZBOE
TIPVMECFSFQMBDFE*GXBUFSEPFTOPUnPXBUBMMUISPVHIBQBSUJDVMBSWBMWFEVSJOHUIFCSFXDZDMFDIFDLUP
NBLFTVSFUIBUQPXFSJTCFJOHTVQQMJFEUPUIFWBMWFJORVFTUJPO3FQMBDFBOZWBMWFUIBUJTOPUPQFOJOHXIFO
QPXFSJTBQQMJFEUPUIFUFSNJOBMT*GQPXFSJTOPUCFJOHTVQQMJFEUPUIFWBMWFDIFDLUIFXJSJOHCFUXFFOUIF
WBMWFBOEUIFVOJWFSTBMQPXFSNPEVMF61.*GUIFXJSJOHJT0,SFQMBDFUIF61.
4PNFVOJUTEPOPUIBWFUIJTGVODUJPOTFFUIF&-&$53*$"-4$)&."5*$
'LVSHQVHU2YHUÁRZVAll Of The Time
 $IFDLUPTFFJGXBUFSDPOUJOVFTUPnPXGSPNUIFTQSBZIFBEUIFCZQBTTPVUMFUPSUIFEJMVUJPOTQPVUXIFOUIF
UPHHMFTXJUDIJTUVSOFE0''3FQMBDFBOZWBMWFUIBUJTTUVDLPQFO
4PNFVOJUTEPOPUIBWFUIJTGVODUJPOTFFUIF&-&$53*$"-4$)&."5*$
2 *GPOFPSNPSFPGUIFWBMWFTNFOUJPOFEJOTUFQUVSOTPOXIFOUIFUPHHMFTXJUDIPOUIFCBDLJT0/BOEUVSOT
PGGXIFOUIFTXJUDIJT0''SFQMBDFUIFVOJWFSTBMQPXFSNPEVMF61.
TROUBLESHOOTING GUIDE TG3
(#3&8&345306#-&4)005*/((6*%& "
IMPORTANT: /PXBUFSPSMPXXBUFSJOUIFUBOLDBODBVTFUIFUBOLUPPWFSIFBUSFTVMUJOHJOUIFUIFSNPTUBU
SFTFUTXJUDIPQFOJOH*GBGUFSDPSSFDUJOHBUBOLmMMQSPCMFNUIFSFJTOPQPXFSUPUIFDPOUSPMQBOFMQVTIUIF
SFTFUTXJUDICVUUPOUPSFTFU
No Water/Tea Flows From Brewer During Brewing
 .BLFTVSFUIBUUIFXBUFSTVQQMZJTUVSOFEPO
2 $IFDLUPTFFJGUIFXBUFSJOUIFUBOLJTMFWFMXJUIUIFXBUFSUBOLQSPCF *GOPUTFFWater Tank Does Not Fill
 *GUIFXBUFSUBOLJTGVMMUIFXBUFSJTIPUBOEQPXFSJTPOCVU/0XBUFSnPXTEVSJOHBCSFXDZDMFUIFQSPCMFN
JTVTVBMMZBCBEVOJWFSTBMQPXFSNPEVMF61.3VOBCSFXDZDMFBOEDIFDLGPSQPXFSGSPNUIF61.UPUIF
EVNQCSFXCZQBTTBOEEJMVUJPOWBMWFT*GUIFSFJTOPQPXFSPVUQVUSFQMBDFUIF61.
4PNFVOJUTEPOPUIBWFUIJTGVODUJPOTFFUIF&-&$53*$"-4$)&."5*$
Low Water Flow Warning
4FFWater Level Error Message
Water Level Error Message
8BUFSMFWFMmMMFSSPSPSPWFSnPX5IJTFSSPSNFTTBHFPDDVSTXIFOUIFJOMFUWBMWFTPMFOPJEIBTCFFOPOUPPMPOH
EVSJOHJOJUJBMmMMPSUBOLSFmMM4FFUIF&3303$0%&4TFDUJPOGPSUIFNBYJNVNUJNFTBMMPXFE0ODFUIFNBMGVODUJPO
JTDPSSFDUFEUIFFSSPSNFTTBHFNVTUCFDMFBSFE5PSFTFUUIFVOJUBOESFUVSOUPOPSNBMPQFSBUJPOUVSOUIFUPHHMF
TXJUDIPOUIFCBDLPGUIFCSFXFSUPUIF0''QPTJUJPOGPSTFDPOETUIFOCBDL0/
 $IFDLUPNBLFTVSFUIBUUIFnPXSBUFGSPNUIFXBUFSTVQQMZMJOFNFFUTUIFNJOJNVNnPXSBUFTQFDJmDBUJPOTGPS
UIFCSFXFS"MTPDIFDLUIFXBUFSQSFTTVSF4FFUIF41&$*'*$"5*0/4TFDUJPO
2 $IFDLGPSCMPDLBHFBUUIFJOMFUWBMWFJOMFUPSPVUMFU$IFDLGPSCMPDLBHFJOUIFUVCJOHCFUXFFOUIFJOMFUWBMWF
BOEUIFXBUFSUBOL
 $IFDLUIFXBUFSQSPCFXJSFGPSBOPQFODPOEJUJPOPSDPSSPEFEDPOOFDUJPOT
 *GUIFQSPCFDPOOFDUJPOTBSF0,DZDMFQPXFSUPUIFVOJUCZUVSOJOHUIFSFBSUPHHMFTXJUDI0''UIFO0/
$IFDLUPTFFJGQPXFSJTBQQMJFEUPUIFJOMFUWBMWFUFSNJOBMT*GQPXFSJTBQQMJFEUPUIFUFSNJOBMTCVUUIFSFJTOPU
XBUFSnPXSFQMBDFUIFJ%-&5OMFUWBMWF
5 $IFDLGPSQPXFSGSPNUIFVOJWFSTBMQPXFSNPEVMF61.UPUIFJOMFUWBMWF*GUIFXJSJOHJT0,SFQMBDFUIF
61.
“Internal Error 1” Message on Display
$IFDLUIFXJSJOHIBSOFTTUIBUDPOOFDUTGSPNQJOTBOEPGUIFQJODPOOFDUPSPOUIFVOJWFSTBMQPXFS
NPEVMF61.UPQJOTBOEPGUIFQJODPOOFDUPSPOUIFVOJWFSTBMDPOUSPMNPEVMF6$.
“Internal Error 2” Message on Display
5IFVOJWFSTBMQPXFSNPEVMF61.BOEVOJWFSTBMDPOUSPMNPEVMF6$.IBWFBNJTNBUDIJOUIFJSTFUUJOHT"
mSNXBSFVQEBUFJTOFFEFE4FFPROGRAMMING GUIDE
TROUBLESHOOTING GUIDE TG3
(#3&8&345306#-&4)005*/((6*%& "
TROUBLESHOOTING GUIDE TG38
G4 BREWERS WITH TRIAC, TROUBLESHOOTING GUIDE-200F 120117NC
Water Does Not Heat At All
Check to see if the water level in the tank is in contact with the water level probe. If not, see Tank Does Not Fill.
The water will not heat unless it is in contact with the probe.
If the water heats, but is not hot enough, see Water Not Hot Enough.
• If Ready to brew appears on the display, but the water is not hot, check the resistance across the leads of the
temperature sensor. If the resistance is less than 10 k and the water is not hot, replace the temperature sensor.
If the sensor resistance is above 10 k when the water is cool, replace the universal power module (UPM).
If Heating... appears on the display, but the water is not hot, follow the steps below. The following steps are
performed with the rear toggle switch in the ON position.
1 Check for power across the terminals of the heating element(s). If power is being supplied, remove the wires
and check for an open heating element.
2 If there is no power to the element(s), trace the circuit back (using the ELECTRICAL SCHEMATIC) to the power
DPSEUPmOEPVUXIFSFQPXFSJTMPTU*GUIFSFJTQPXFSJOUPUIFUSJBDCVUOPUPVUTFFUIFGPMMPXJOHTUFQ
3 If there is power into a triac, but not out, check for power at the gate terminal. Also check the wire to A2 from
the UPM. If the connections are good and power is being supplied to the triac, but there is no voltage out
of A2, replace the triac. If power is not being supplied from the UPM, but Heating... appears on the display,
check the wiring from the UPM to the triac. If the wiring is OK, replace the UPM.
Water Too Hot (Boiling or Excessive Steaming)
1 If Over Temp Sensor or Ready to Brew appears on the display and the water is too hot, go to Over Temp
Sensor Error Message.
2 If the display reads HeatingDPOTUBOUMZmSTUDIFDLUPNBLFTVSFUIBUUIFUFNQFSBUVSFTFOTPSJTBUUBDIFEUJHIUMZ
to the tank and that heat sink compound was used. A properly mounted sensor should have a resistance of
around 7 k when the water is hot. If not, replace the sensor.
3 Check to see if the universal power module (UPM) constantly has power output to the triac, regardless of the
resistance of the temperature sensor. If so, the UPM is probably bad.
4 If the UPM is working properly, check for a shorted triac.
Over Temp Sensor Error Message
This error message indicates that the universal control module (UCM) has detected a water overheating
problem. The universal power module (UPM) is reading a water temperature in the tank above 210ºF. If the water
temperature is too hot, but Heating... appears on the display, see Water Too Hot. Once the malfunction causing
the error is corrected, the error message must be cleared. To reset the brewer and return to normal operation, turn
the toggle switch on the back of the brewer to the OFF position for 5 seconds, then back on.
1 Check for power at the gate terminal on the triac. If there is no power at the triac gate terminal but the heating
elements are always on, replace the triac.
2 Turn off power to the brewer and allow water tank to cool. Once cool, turn power back on while monitoring the
triac gate voltage. During normal operation, power should be applied to the gate terminal, then drop to below
1 Vac. The universal power module (UPM) should be replaced if power is applied to the triac gate constantly
even though Ready to brew or Over Temp Sensor appears on the display.
3 If the UPM is operating normally, check for a false over-temp error caused by the temperature sensor. Check
the resistance across the leads of the temperature sensor. If the resistance is less than 10 k when the water is
cool, replace the temperature sensor.
IMPORTANT: Before proceeding, make sure that the control panel temperature is adjusted to compensate
for higher elevations. The factory setting is 200°F. Reduce the temperature setting two degrees for every
1000 feet of elevation above 4000 feet.
TROUBLESHOOTING GUIDE TG11
Overview
The G4 control module diagnostics can be used to detect electrical circuit failures in the brewer. When a circuit
GBJMVSFJTJEFOUJmFEUIFJOEJWJEVBMDPNQPOFOUTBOEXJSJOHJOUIFDJSDVJUNVTUCFDIFDLFEUPEFUFSNJOFUIFFYBDU
DBVTFPGUIFGBJMVSFVTJOHUIF&-&$53*$"-4$)&."5*$*GBGBJMVSFJTOPUEFUFDUFEVTJOHUIFEJBHOPTUJDT
USPVCMFTIPPUUIFQSPCMFNBDDPSEJOHUPUIFTZNQUPNTMJTUFEJOPUIFSTFDUJPOTPGUIJT5306#-&4)005*/((6*%&
5IFEJBHOPTUJDTDBOBMTPCFVTFEUPIFMQEJBHOPTFDFSUBJONFDIBOJDBMGBJMVSFT4FFUIFGPMMPXJOHTUFQT
(%*"(/045*$45306#-&4)005*/((6*%& /$
Using the Diagnostics
 &OUFSQSPHSBNNJOHNPEFCZUBQQJOHUIFXIJUF$VSUJT
MPHPPOUIFUPVDITDSFFOmWFUJNFT
2 &OUFSUIFBDDFTTDPEFUIFOQSFTTOKUIFEFGBVMUDPEF
JT
 The MAIN MENUTDSFFOXJMMBQQFBS1SFTTControl
Settings.
4 1SFTTDiagnostics8IFOQSPNQUFEQMBDFBOFNQUZ
DPOUBJOFSVOEFSUIFCSFXCBTLFUUIFOQSFTTOK.
 1SFTTBCVUUPOUPUFTUUIFEFTJSFEDJSDVJUPSAuto Test
to test all circuits. If a button is highlighted green the
DJSDVJUIBTQBTTFEUIFFMFDUSJDBMUFTU*GUIFCVUUPOJT
IJHIMJHIUFESFEUIFDJSDVJUIBTGBJMFEUIFUFTU
*GUIFDJSDVJUUFTUFEGBJMTDIFDLUPNBLFTVSFUIBUQPXFS
JTCFJOHTVQQMJFEUPUIFDPNQPOFOUEVSJOHOPSNBM
PQFSBUJPO*GQPXFSJTTVQQMJFEBOEJUEPFTOPUPQFSBUF
SFQMBDFUIFDPNQPOFOU*GQPXFSJTOPUCFJOHTVQQMJFE
DIFDLUIFXJSJOHBOEUIF61.
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CVUUPOJTQSFTTFE5PDIFDLGPSBGBJMFEQVNQSVOB
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DIAGNOSTICS
Auto TestLeft Right
Inlet ValveDump Vavle Dump Vavle
Heating SystemCone Lock Cone Lock
Level ProbeBypass Valve Bypass Valve
PumpWarmer Warmer
Curtis logo
Diagnostics Screen
Button layout varies based model
ERROR CODES EC1
Warning Messages - Allows Brewer to Continue Brewing
MESSAGE DISPLAY WARNING DESCRIPTION CAUSE
Maintenance Required Maintenance Required
Brew count “Gallons Since Reset” exceeds programmed
preventative maintenance period.
Low Water Flow
Warning
Low Water Flow
If the Inlet valve remains on longer than XX seconds (during the
brew cycle only) and repeats TWICE during that brew cycle. It shall
FOHDUXSRQWKHQH[WEUHZDQGLIWKHVDPHORZÁRZH[LVWVDJDLQLW
will re-appear. XX = Alpha 20 secs; Gem/TP Twin 40 secs; Gem/TP
Single 30 secs.
Internal Error 2
UPM-UCM have a mismatch
in their settings.
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needed.
Error Messages - Brewer Will Stop Brewing
MESSAGE DISPLAY ERROR DESCRIPTION CAUSE
Water Level Error )LOOUXQHUURU2YHUÁRZ
The water inlet valve has either been open for more than 10 minutes
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EUHZHUVDQGVHFRQGVRQ&*&WHDEUHZHUVLQQRUPDORSHUDWLRQ
Sensor Error Open Sensor
Break in the temperature thermistor circuit or short circuit.
Over Temp. Error* Excess Temperature
The sensor is reading that temperature in the heating tank has risen
DERYH)RUVHQVRUKDVVKRUWHGWRJURXQG
Internal Error 1 UPM-UCM Communication
Break in the UPM-UCM communication circuit.
* This error is disabled on CGC and Seraphim
®
models.
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MESSAGE DISPLAY ERROR DESCRIPTION CAUSE
&RQÀJXUDWLRQ(UURU
UPM software revision does not support
the model selected.
The universal power module (UPM) has an old software version
and is not compatible with the brewer model in which it has been
installed.
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PRODUCT WARRANTY PW1
:LOEXU&XUWLV&R,QFFHUWL¿HVWKDWLWVSURGXFWVDUHIUHHIURPGHIHFWVLQPDWHULDODQGZRUNPDQVKLSXQGHUQRUPDOXVH7KHIROORZLQJOLPLWHG
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3 years, parts and labor, from original date of purchase on digital control boards
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1\HDUODERUIURPRULJLQDOGDWHRISXUFKDVHRQDOORWKHUHOHFWULFDOFRPSRQHQWV¿WWLQJVDQGWXELQJ
$GGLWLRQDOO\:LOEXU&XUWLV&R,QFZDUUDQWVLWVJULQGLQJEXUUVIRUIRUW\PRQWKVIURPWKHGDWHRISXUFKDVHRUSRXQGVRIFRIIHHZKLFKHYHU
FRPHV¿UVW6WDLQOHVVVWHHOFRPSRQHQWVDUHZDUUDQWHGIRUWZR\HDUVIURPWKHGDWHRISXUFKDVHDJDLQVWOHDNLQJRUSLWWLQJ5HSODFHPHQWSDUWV
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CONDITIONS & EXCEPTIONS
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UHVSRQVLELOLW\LIWKHIROORZLQJFRQGLWLRQVDUHQRWPHW7KHZDUUDQW\GRHVQRWFRYHU
Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and temperature adjustments are the
responsibility of the equipment owner. The owner is responsible for proper cleaning and regular maintenance of this equipment.
Replacement of items subject to normal use and wear: This shall include, but is not limited to, spray heads, faucets, light bulbs, shear
disks, “O” rings, gaskets, silicone tubing, silicone elbows, canister assemblies, whipper chambers and plates, mixing bowls, agitation
assemblies and whipper propellers.
7KHZDUUDQW\LVYRLGXQGHUWKHIROORZLQJFLUFXPVWDQFHV
Improper operation of equipment: The equipment must be used for its designed and intended purpose and function.
Improper installation of equipment: This equipment must be installed by a professional technician and must comply with all local elec-
trical, mechanical and plumbing codes.
• Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equipment.
Improper water supply: 7KLVLQFOXGHVEXWLVQRWOLPLWHGWRH[FHVVLYHRUORZZDWHUSUHVVXUHDQGLQDGHTXDWHRUÀXFWXDWLQJZDWHUÀRZUDWH
Damaged in transit: Equipment damaged in transit is the responsibility of the freight company and a claim should be made with the carrier.
Abuse or neglect (including failure to periodically clean or remove lime accumulations): The manufacturer is not responsible for
variation in equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the
manufacturer’s recommendations.
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0RGLÀHG0LVVLQJ6HULDO7DJThe serial number label (tag) must not be defaced or removed.
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QRUPDOXVH$OOODERUVKDOOEHSHUIRUPHGGXULQJUHJXODUZRUNLQJKRXUV2YHUWLPHFKDUJHVDUHWKHUHVSRQVLELOLW\RIWKHRZQHU&KDUJHVLQFXUUHG
E\GHOD\VZDLWLQJWLPHRURSHUDWLQJUHVWULFWLRQVWKDWKLQGHUWKHVHUYLFHWHFKQLFLDQ¶VDELOLW\WRSHUIRUPVHUYLFHLVWKHUHVSRQVLELOLW\RIWKHRZQHURI
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Return Merchandise Authorization (RMA):$OOFODLPVXQGHUWKLVZDUUDQW\PXVWEHVXEPLWWHGWRWKH:LOEXU&XUWLV7HFKQLFDO6XSSRUW'HSDUWPHQW
SULRUWRSHUIRUPLQJDQ\UHSDLUZRUNRUUHWXUQRIWKLVHTXLSPHQWWRWKHIDFWRU\All returned equipment must be properly re-packaged in the
original carton and received by Curtis within 45 days following the issuance of a RMA.1RXQLWVZLOOEHDFFHSWHGLIWKH\DUHGDPDJHGLQ
WUDQVLWGXHWRLPSURSHUSDFNDJLQJNO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION
(RMA). THE RMA NUMBER MUST BE MARKED ON THE CARTON OR SHIPPING LABEL. All warranty claims must be submitted within
60 days of service. Invoices will not be processed or accepted without a RMA number. Any defective parts must be returned in order
for warranty invoices to be processed and approved. $OOLQZDUUDQW\VHUYLFHFDOOVPXVWEHSHUIRUPHGE\DQDXWKRUL]HGVHUYLFHDJHQW&DOO
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130%6$58"33"/5:ø $
2

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