36
CHECK BEFORE ASKING
FOR SERVICE
▼ If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case Check points
Do the following
When cannot turn to
“Unlock”
·Did you turn the “Lock/Unlock” handle
while cooking?
·Did you turn the “Lock/ Unlock” handle
Before exhausting steam perfectly?
·Don't open the lid while Cooking.If you want to open
lid while cooking, Press the “Cancel” button more
than 2 seconds and release the steam.
·Pull the pressure handle to the Side once and allow
the steam to release.
When the lid cannot open
although the Lock/Unlock
handle is turned to “Unlock”
·Because of the pressure.
·Pull the pressure handle to aside once and
exhaust the steam perfectly.
When the steam exhausted
Between the lid.
·Is there an External substance on the
Packing?
·Is packing too old?
·Clean the packing with duster.
·Keep the packing clean.
·If the steam is exhausted through the lid, please
power off the contact the service center and
Dealer.
·Packing life cycle is 12 month, please replace the
packing per 1year
When the “Cancel” button
Does not operate while
cooking.
·Is the inner pot hot?
·Keep pressing the “Cancel” button for 2 seconds
for safety reason if you want to cancel while
cooking.
·Be careful of hot steam emission or hot contents
spattered from the automatic steam outlet during
cancellation.
When you hear weird
noises during cooking and
warming.
·Is there a wind blowing sound when
cooking the rice?
·Is there a “chi” sound when warming the
rice?
·Is bean(other grains) too dry?
·Is the inner pot inserted?
·Check the rated voltage?
Bean(other grains) is half
cooked.
·Soak or steam beans and other grains before
cooking in the pressure cooker in order to avoid
partially cooked beans or grains. Beans should be
soaked for-2-minutes or stramed for-2-minutes
prior to cooking, depending on your taste.
