Technical Support
For US Customers
JetAudio, Inc. Customer Service Center
• Address: 623 E. Artesia Blvd., Carson, CA 90746
• Tel : 1-888-453-8283 (1-888-4JETAUD)
• Homepage : www.jetaudio.com
• Email : tech_support@jetaudio.com
FCC Statement
These products have been tested and comply with the specifications for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used according to the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which is found by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
* Reorient or relocate the receiving antenna
* Increase the separation between the equipment or device
* Connect the equipment to an outlet other than the receiver’s
* Consult a dealer or an experienced radio/TV technician for assistance
Limited Warranty
JetAudio, Inc., is commited to providing you the flawless products by using the best materials and the workmanship
available. Our warranty period is one year from the date of purchase.
If these products prove defective during this warranty period, call Customer Support in order to obtain a Return
Authorization Number. BE SURE TO HAVE YOUR PROOF OF PURCHASE AND A BARCODE FROM
THE PRODUCT’S PACKAGING ON HAND WHEN CALLING. RETURN REQUESTS CANNOT BE
PROCESSED WITHOUT PROOF OF PURCHASE. When returning a product, mark the Return Authorization
Number clearly on the outside of the package and include your original proof of purchase. All customers located
outside of the United States of America shall be responsible for shipping and handling charges.
IN NO EVENT SHALL COWON's LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCTS FROM
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION.
COWON DOES NOT OFFER REFUNDS FOR ANY PRODUCT.
JetAudio makes no warranty or representation, expressed, implied, or statutory, with respect to its products or
the contents or use of this documentation and all accompanying software, and specificallydisclaims its quality,
performance, merchantabiliy, or fitness for any particular purpose. JetAudio reservers the right to revise or update its
products, software, or documentation without obligation to notify any individual or entity.
FCC Statement Warranty / Technical Support