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UM-70H0A-004-00
User's manual
Original instructions
E6000 Series
Shimano Total Electric Power System
1
CONTENTS
IMPORTANT NOTICE
......................................................................................2
Important safety information
.........................................................................2
To ensure safety
...........................................................................................2
Features of SHIMANO STEPS
..........................................................................5
Features .......................................................................................................................................5
Riding the bicycle ........................................................................................................................5
Assist mode .................................................................................................................................6
Names of parts
.............................................................................................7
Specifications
...............................................................................................8
Method of use
.............................................................................................8
INTRODUCTION ...........................................................................................................................8
Charging the battery ..................................................................................................................8
About battery and charger displays ........................................................................................11
Handling and charging the battery .........................................................................................12
Installing / removing the battery ............................................................................................13
Switching between cycle computer operations and modes
...............................15
Installing and removing the cycle computer ...........................................................................16
Turning the power ON / OFF ....................................................................................................17
SHIMANO STEPS logo screen ....................................................................................................17
Basic screen display ...................................................................................................................18
About the settings menu .........................................................................................................27
Drive unit setting data backup function
.........................................................35
Connection and communication with the PC
...................................................35
Downloading application .........................................................................................................35
Troubleshooting
.........................................................................................36
Battery level and error indication ............................................................................................36
Error messages on the cycle computer ....................................................................................37
Troubleshooting ........................................................................................................................39
English
2
User's manuals in other languages are
available at :
http://si.shimano.com
IMPORTANT NOTICE
Contact the place of purchase or a bicycle dealer for
information on installation and adjustment of the products
which are not found in the user's manual. A dealer's
manual for professional and experienced bicycle mechanics
is available on our website (http://si.shimano.com).
Do not disassemble or alter this product.
Use the product according to local laws and regulations.
For safety, be sure to read this user's
manual thoroughly before use, and
follow them for correct use.
Important safety information
Guidelines that require replacement, contact the place of
purchase or a bicycle dealer.
Be sure to observe the following in order to avoid burns or
other injury from fluid leakages, overheating, fire or
explosions.
To ensure safety
DANGER
Handling the battery
Do not deform, modify, disassemble or apply solder directly
to the battery. Doing so may cause leakage, overheating,
bursting, or ignition of the battery.
Do not leave the battery near sources of heat such as
heaters. Do not heat the battery or throw it into a fi re.
Doing so may cause bursting or ignition of the battery.
Do not subject the battery to strong shocks or throw it. If this is
not observed, overheating, bursting, or fi re may occur.
Do not place the battery into fresh water or sea water, and do
not allow the battery terminals to get wet. Doing so may
cause overheating, bursting, or ignition of the battery.
Use the battery and charger combination specifi ed by the
company for charging and follow the charging conditions
specifi ed by the company. Not doing so may cause overheating,
bursting, or ignition of the battery.
WARNING
To ensure safe riding
Do not give too much of your attention to the cycle computer
display while riding, otherwise accidents may result.
Check that the wheels are securely installed to the bicycle
before commencing riding. If the wheels are not securely
installed, the bicycle may fall over and serious injury may result.
If riding a power-assisted bicycle, make sure that you are
fully familiar with the starting-off characteristics of the
bicycle before riding it on roads with several vehicle lanes
and pedestrian footpaths. If the bicycle starts off
suddenly, accidents may result.
Check that the bicycle lights illuminate before riding at night.
Using the product safely
Be sure to remove the battery and charging cable before
wiring or attaching parts to the bicycle. Otherwise, an
electric shock may result.
When charging the battery while it is installed on the
bicycle, do not move the bicycle. The power plug for the
battery charger may come loose and not be fully inserted
into the electrical outlet, resulting in risk of fi re.
When installing this product, be sure to follow the
instructions given in the user's manual. Furthermore, it is
recommended that you use only genuine Shimano parts at
these times. If bolts and nuts are left loosened or the
product is damaged, the bicycle may suddenly fall over and
serious injury may result.
Do not disassemble the product. Disassembling it may cause
injury to persons.
After reading the user's manual carefully, keep it in a safe
place for later reference.
3
Handling the battery
If any liquid leaking from the battery gets into your eyes,
immediately wash the affected area thoroughly with
clean water such as tap water without rubbing your eyes,
and seek medical advice immediately. If this is not done,
the battery liquid may damage your eyes.
Do not recharge the battery in places with high humidity
or outdoors. Doing so may result in electric shock.
Do not insert or remove the plug while it is wet. If this is not
observed, electric shocks may result. If there is water leaking
out of the plug, dry it thoroughly before inserting it.
If the battery does not become fully charged after 6 hours of
charging, immediately unplug the battery from the outlet to
stop charging, and contact the place of purchase. Doing so
may cause overheating, bursting, or ignition of the battery.
Do not use the battery if it has any noticeable scratches
or other external damage. Doing so may cause bursting,
overheating or problems with operation.
The operating temperature ranges for the battery are
given below. Do not use the battery in temperatures
outside these ranges. If the battery is used or stored in
temperatures outside these ranges, fire, injury or
problems with operation may occur.
1. During discharge: –10 °C - 50 °C
2. During charging: 0 °C - 40 °C
Cleaning
The frequency of maintenance will vary depending on the riding
conditions. Periodically clean the chain using an appropriate chain
cleaner. Do not use alkaline or acidic cleaning agents for removing
rust under any circumstances. If such cleaning agents are used,
they may damage the chain and serious injury may result.
CAUTION
To ensure safe riding
Observe the instructions in the user's manual for the
bicycle, in order to ride safely.
Using the product safely
Periodically check the battery charger and adapter, particularly
the cord, plug, and case, for any damage. If the charger or
adapter is broken, do not use it until it has been repaired.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
Do not allow children to play near the product.
Handling the battery
Do not leave the battery in a place exposed to direct
sunlight, inside a vehicle on a hot day, or other hot
places. This may result in battery leakage.
If any leaked fluid gets on your skin or clothes, wash it
off immediately with clean water. The leaked fluid may
damage your skin.
Store the battery in a safe place out of the reach of
infants and pets.
Cleaning
If any malfunctions or other problems occur, contact the
place of purchase.
Never attempt to modify the system yourself, as it may
cause problems with system operation.
Note
Using the product safely
Be sure to install caps to any connectors which are not
being used.
For installation and adjustment of the product, consult a
dealer.
The Product is designed to be fully waterproof to
withstand wet weather riding conditions. However, do
not deliberately place them into water.
Do not clean the bicycle in a high-pressure wash. If water
gets into any of the components, operating problems or
rusting may result.
Do not turn the bicycle upside down. The cycle computer
or the shifting switch may get damaged.
Handle the product carefully, and avoid subjecting it to
any strong shocks.
Although the bicycle still functions as a normal bicycle even
when the battery is removed, the light does not turn on if
it is connected to the electric power system. Be aware that
using the bicycle under these conditions will be considered
non-observance of the road traffic laws in Germany.
When charging the battery while it is mounted on the
bicycle, be careful of the following:
-
When charging, make sure there is no water on the
battery mount charger outlet or the charger plug.
-
Ensure that the battery is locked into the battery
mount before charging.
-
Do not remove the battery from the battery mount
while charging.
-
Do not ride with the charger mounted.
-
Always place the cover over the battery mount
charger socket when not charging.
4
Handling the battery
When you carry a power-assisted bicycle in a car, remove
the battery from the bicycle and place the bicycle on a
stable surface in the car.
When attaching the battery, check that no water has
accumulated on the connector to the battery, then
connect it.
Disposal information for countries outside
the European Union
This symbol is only valid within the
European Union. Follow local regulations
when disposing of used batteries. If you
are not sure, consult the place of purchase
or a bicycle dealer.
Cleaning
The number found on the battery mount key is necessary
when purchasing spare keys. Keep it in a safe place.
Contact the place of purchase for updates of the product
software. The most up-to-date information is available
on the Shimano website. For details, refer to the
"Connection and communication with the PC" section.
Do not use thinner or other solvents to clean any of the
products. As such substances may damage the surfaces.
You should periodically wash the chainrings in a neutral
detergent. In addition, cleaning the chain with neutral
detergent and lubricating it can be an effective way of
extending the useful life of the chainrings and the chain.
Use a damp cloth, with the water well wrung out, when
cleaning the battery and plastic cover.
For any questions regarding handling and maintenance,
contact the place of purchase.
Products are not guaranteed against natural wear and
deterioration from normal use and aging.
For maximum performance we highly recommend
Shimano lubricants and maintenance products.
Assist
If the settings are not correct, for instance if the chain
tension is too tight, the proper assist force may not be
obtained. If this happens, contact the place of purchase.
<DU-E6010>
This component is compatible with coaster brakes. If the
crank is not installed in the correct position or the chain
tension has not been correctly adjusted, contact the place
of purchase, as there may not be proper assistance
power.
Label
Some of the important information contained in this
user's manual is also indicated on the battery charger
label.
5
Features of SHIMANO STEPS
Features
Lightweight, compact design
Silent, smooth ride
High shifting performance system (In the case of electronic gear shifting)
This system uses accurate sensors to enable shifting gears by providing the most appropriate level of power assistance
carefully adjusted by computer controls.
Full Automatic Shifting (In the case of electronic 8-speed gear shifting)
The sensors detect riding conditions, whether you are riding up a hill against the wind, or on flat ground with no wind;
the automatic gear shifting system uses computer controls to make your ride more pleasant.
Start mode (In the case of electronic gear shifting)
This function allows automatic shifting down to a preset gear when you stop the bicycle such as at traffic lights so that
you can start traveling at a light gear.
*
If, while the bicycle is stopped, you shift to a gear lower than the set gear, the system will not automatically shift up.
Coaster break compatible (DU-E6010)
Smoothly provides sufficient control power.
Light off road
Sporty, provides powerful assistance. Can only be used when set by the manufacturer of the completed bicycle.
Walk assistance function (Walk assist mode)
*
Some of the functions listed above can only be used once the firmware has been updated. If this is the case, consult the
place of purchase, and carry out the firmware updates.
Riding the bicycle
1.
Turn on the power.
Power cannot be turned on while charging.
2.
Select your preferred assist mode.
3.
Assistance will start when the pedals start turning.
4.
Change the assist mode in accordance with the riding conditions.
5.
Turn the power off when parking the bicycle.
6
Assist mode
You can select a SHIMANO STEPS assist mode for each particular application.
HIGH NORMAL ECO
Use when powerful assistance is
required, such as when riding up steep
uphill slopes.
Use when an intermediate level of
assistance is needed, such as when you
want to enjoy riding comfortably on a
gentle slope or level ground.
Use when you want to enjoy long
distance riding on level ground. When
pedaling is not very strong, the
amount of assistance is reduced and
energy consumption is lessened.
When the battery level is running low, the level of assistance is lowered to increase the traveling range.
OFF
This mode does not provide power assistance when the power is turned on. Since there is no power consumption
associated with the power assistance, it is useful for reducing battery consumption when the battery is running low.
WALK
This mode is particularly useful when you walk the bicycle with heavy baggage on it or walk it out of a basement.
7
Names of parts
<BT-E6000>
7*
1
*
2
< In the case of electronic gear
shifting >
A
Shifting
switch SW-E6000
B
Motor
unit MU-S705
Internal
geared
hub
SG-C6060
SG-S705
SG-S505
Motor unit
Internal geared
hub
Internal geared
B
1 2
3
5
A
B
4
6
<BT-E6010>
5
6
1
Cycle computer
SC-E6000
SC-E6010
5
Battery
BT-E6000
BT-E6010
2
Assist switch
SW-E6000
6
Battery mount
SM-BME60
SM-BME61
BM-E6000
BM-E6010
3
Front gear / Crank arm
FC-E6000
SM-CRE60
7
Battery charger
*
1: SM-BCE60+SM-BCC1
*
2: EC-E6000
4
Drive unit / Speed sensor
DU-E6000
DU-E6001
DU-E6050
DU-E6010
8
Specifications
Operating temperature
range: During discharge -10 – 50˚C Battery type Lithium ion battery
Operating temperature
range: During charging 0 – 40˚C Nominal capacity 11.6 Ah
Storage temperature -20 – 70˚C Rated voltage 36 V DC
Storage temperature
(Battery) -20 – 60˚C Drive unit type Midship
Charging voltage 100 – 240 V AC Motor type Brush-less DC
Charging time
< SM-BCE60 >
About 4 hours
< EC-E6000 >
100% charged: About 4 hours
80% charged: About 2 hours
Rated drive unit power 250 W
*
The range of the assist function speed is different depending on the specifications.
DU-E6000, E6001, E6010: 25km/h or less
DU-E6050: 20mile/h or less
Method of use
INTRODUCTION
You cannot use the battery immediately after shipment.
The battery can be used after charging it with the designated charger.
Be sure to charge it before use. The battery can be used when the LED on it lights up.
Charging the battery
DANGER
Use the battery and charger combination specified by the company for charging and follow the charging conditions specified by the
company. Not doing so may cause overheating, bursting, or ignition of the battery.
CAUTION
When removing the battery charger power plug from the outlet or the charging
plug from the battery, do not pull it out by the cord.
When charging the battery while it is mounted on the bicycle, be careful not to
trip over the charger cord or get anything caught on it. This may lead to injury or
cause the bicycle to fall over, damaging the components.
If the bicycle is stored for an extended period of time immediately after purchase,
you will need to charge the battery before using the bicycle. Once the battery is
charged, it starts to deteriorate.
9
When charging the battery alone
< EC-E6000 >
1.
Attach the adapter to the charging plug.
2.
Plug the charger’s power plug into the outlet.
3.
Plug the adapter into the battery’s charger connector.
*
When inserting the adapter into the charger connector,
hold the charging plug so it is facing down toward the
adapter. Do not insert the charging plug upward into the
adapter.
*
Charge the batteries on a flat surface indoors.
Adapter
Charging plug
Battery
Charger connectorAdapter
Charging plug
< BT-E6010 >
Adapter
Battery
Charger connector
Charging plug
< BT-E6000 >
10
< SM-BCE60 >
1.
Attach the charger plug to the charger connector of the
battery.
Insert it with the groove side of the connector facing
up.
*
You cannot insert it with the groove side facing
down.
*
Charge the batteries on a flat surface indoors.
< BT-E6000 >
Battery
Groove
Charger connector
Backside (no groove)
< BT-E6010 >
Groove
Charger connector
11
Charging the battery while installed onto the bicycle
< EC-E6000 >
1.
Insert the battery charger power plug into the outlet.
2.
Insert the charging plug into the battery mount charger connector.
*
Place the battery charger main body on a steady surface such as the floor before charging.
<BT-E6000>
Battery mount
Charger connector
Charging plug
<BT-E6010>
Battery mount
Battery mount
Charging plug
Charger connector
About battery and charger displays
After charging has started, the LED lamp on the charger
lights up.
You can check the current charging status on the battery
level lamp located on the battery.
Lights up
Charging (Within 1 hour after the
completion of charging)
Flashing
Charging error
Turned
off
Battery disconnected
(1 hour or more after the completion of
charging)
Charger LED lamp
Battery level lamp indication
Power button
12
Charging-in-progress indication
Battery level indicator*1 Battery level
0% - 20%
21% - 40%
41% - 60%
61% - 80%
81% - 99%
100%
*1 : No light : Lights up : Flashing
Battery level indication
The current remaining battery level can be checked by pressing the power button on the battery. The current battery level
will not be displayed if the battery is installed onto the bicycle.
Battery level indicator*1 Battery level
100% - 81%
80% - 61%
60% - 41%
40% - 21%
20% - 1%
0%
Power off / Shutdown
*1 : No light : Lights up : Flashing
Handling and charging the battery
Charging can be carried out at any time regardless of the amount of charge remaining, but you should fully charge the
battery at the following times. Be sure to use the special charger when recharging the battery at these times.
The battery is not fully charged at the time of purchase. Before riding, be sure to charge the battery until it is fully
charged.
If you will not use the bicycle for an extended period of time, charge the battery before storing the bicycle.
If the battery has become fully spent, charge it as soon as possible. If you leave the battery without charging it, it will
cause the battery to deteriorate.
If you will not ride the bicycle for an extended period of time, charge the battery periodically. Do not let the battery
discharge completely.
13
Installing / removing the battery
How to use the key
The following description may not be applicable as different types of keys are available.
1.
Insert the key into the key cylinder in the battery
holder.
The position of the key does not affect the insertion of the
battery. You can insert it regardless of the key position.
You cannot remove the key when it is not in the inserting
position.
<BT-E6000>
Key Key cylinder
<BT-E6010>
Key
Key cylinder
2.
To unlock the battery turn the key to the left until
you feel some resistance.
CAUTION
To prevent the battery from dropping off, do not ride the bicycle
with the key inserted.
<BT-E6000>
<BT-E6010>
14
Removing the battery
<BT-E6000>
Turn off the power, then turn the key to the unlocking
position, and pull out the battery.
You can remove the battery only when the key is in the unlocking
position.
<BT-E6010>
Turn off the battery then turn the key to the unlocking
position. Hold the upper part of the battery and slide it
to the left to remove it.
Installation of the battery
<BT-E6000>
1.
Set the battery on the holder rail from behind and
slide it forward.
Push it in firmly.
2.
Return the key to the locking position, remove it, and
store it in a safe place.
CAUTION
Check that the battery is locked before riding the bicycle. The
battery may come loose and fall out if not properly locked in
place before riding.
Rail
15
<BT-E6010>
1.
Align the indentation in the bottom of the battery
with the protrusion on the holder and insert the
battery.
2.
Slide the battery to the right starting from the point
where it is inserted. Push in the battery until you
hear it click.
3.
Return the key to the locking position, remove it,
and store it in a safe place.
CAUTION
Check to see that the battery is locked before riding the bicycle.
The battery may fall out while riding if not properly locked in
place.
Switching between cycle computer operations and modes
For cycle computer screen operations and switching modes, use the buttons on the assist switch and shifting switch on the
left and right.
X
Y
ZX
Y
Z
X
Changing the cycle computer display
Switching between automatic and manual gear shifting
YWhen switching assist modes: the level of assistance becomes stronger
When shifting gears: pedaling becomes heavier
ZWhen switching assist modes: the level of assistance becomes weaker
When shifting gears: pedaling becomes lighter
The operation procedure provided here refers to cases where the cycle computer is set to the default values.
16
Installing and removing the cycle computer
Slide the cycle computer onto the bracket as shown in the
illustration to install it.
Insert the cycle computer securely until it clicks into place.
Bracket
To remove the cycle computer, push the lever of the bracket
firmly while sliding out the cycle computer.
If the cycle computer is not correctly in place, the assist function
will not operate normally. Lever
17
Turning the power ON / OFF
< SC-E6010 >
Turning the power ON and OFF via the cycle computer
With the power turned either ON or OFF, hold down the
button for 2 seconds.
Power button
< BT-E6000/BT-E6010 >
Turning the power ON and OFF via the battery
Press the power button once with the power turned ON or
OFF. All the indicators turn on when the power is on.
CAUTION
When turning on the power, check that the battery is firmly
attached to the holder.
Power cannot be turned on while charging.
When turning the power ON or OFF, do not place your foot on
the pedal.
Automatic power off function
If the bicycle has not moved for over 10 minutes, the power
will automatically turn off.
<BT-E6000>
Power button
Press once
<BT-E6010>
Power button
Press once
SHIMANO STEPS logo screen
This screen is displayed during system start up and
shutdown.
This screen is an example of the
SC-E6010 in the Light off road setting.
18
Basic screen display
Displays the status of the power assisted bicycle, traveling data.
The number of gears and the shifting mode are only displayed when using electronic gear shifting.
< SC-E6000 >
1.
Current speed
Displays the current speed.
2.
Battery charge
Displays the current battery level in six levels.
3.
Speed unit display
You can switch between km/h and mph.
4.
Changing the assist mode display
Display the current assist mode.
5.
Gear position and traveling data display
Displays the current gear ratio or traveling data.
6.
Current time
Shows the current time.
7.
Gear shifting mode*
The current gear shifting mode is displayed as
either "A" (automatic), or "M" (manual).
5
2
6
3
1
4
7
< SC-E6010 >
1.
Current speed
Displays the current speed.
2.
Current time
Shows the current time.
3.
Icon to indicate when the light is on
Notifies you when the battery-powered light is on.
4.
Battery charge
The current battery level is displayed as a
percentage and with a level indicator.
5.
Speed unit display
You can switch between km/h and mph.
6.
Assist gauge
Displays assistance level.
7.
Gear position and traveling data display
Displays the current gear ratio and traveling data.
8.
Gear shifting mode*
The current gear shifting mode is displayed as
either "Auto" (automatic), or "Manual" (manual).
9.
Changing the assist mode display
Display the current assist mode.
4
2
1
5
7
3
6
8
9
19
Battery level indicator
You can check the battery level on the cycle computer while riding.
<SC-E6000>
Display Battery level
81 - 100%
61 - 80%
41 - 60%
21 - 40%
1 - 20%
0%
<SC-E6010>
Display Battery level
100%
0%
20
< SC-E6000 > < SC-E6010 >
Changing the assist mode display
Display the current assist mode.
Press Assist-Y or Assist-Z on the assist switch to switch
assist modes.
Display Details
HIGH Assist high
NORM Assist normal
ECO Assist eco
OFF Assist off
WALK Walk assist
HIGH
NORM
ECO
OFF
WALK
Assist Shift
21
<Switch to walk assist mode>
1. Press assist-Z to switch the mode to "OFF".
2. Press assist-Z once again 2 seconds until "WALK" is
displayed.
3. Press and hold assist-Z to start walk assist.
Assist Shift
2 seconds
< SC-E6010 >
< SC-E6000 >
<Walk assist mode operation>
When "WALK" is displayed, press and hold down
Assist-Z on the assist switch to start the walk assist
function. Releasing Assist-Z stops the walk assist
function, or pressing Assist-Y can stop the walk assist
function.
Assist Shift
Press
and
hold
down
If Assist-Z is not operated for over 1 minute, the mode will change to OFF.
If the bicycle does not move after the walk assist function turns on, the function automatically stops. To restart the walk assist function,
release the assist switch and press and hold down Assist-Z again.
The walk assist function can operate at a maximum of 6 km/h.
The assistance level and speed vary with the gear position.
22
< SC-E6000 > < SC-E6010 >
*
2
*
1
Gear position and traveling data display
Displays the current gear ratio or traveling data.
The type of traveling data displayed changes each time you tap Assist-X.
Display (SC-E6000) Display (SC-E6010) Details
*
1
Gear position*7
(displayed only when the motor unit is
connected)
*
2Gear position*6
(when setting start mode)
Traveling distance
Cumulative distance
Traveling range*3 *5
Traveling range
(optional)*4
Traveling time
(optional)*4
Average speed
(optional)*4
Maximum speed
(optional)*4
23
Assist Shift
< SC-E6010 >< SC-E6000 >
*3 When "RANGE" is displayed, the battery level and the walk assist indicator do not appear on the screen.
*4 Optional item: You can configure the display settings in E-tube Project. For details, refer to the "Connection and
communication with the PC" section.
*5 When the walk assist function is working, "-" is displayed in the "RANGE" screen.
*6 The starting gear position is displayed when using start mode.
*7 The gear position is only displayed when using electronic gear shifting.
24
Turning the battery-powered light ON or OFF
<SC-E6000>
When the battery-powered light is connected,
pressing the Assist-X for 2 seconds displays this
information instead of the clock and assist mode. The
light turns on and off each time it is displayed. It is
displayed for about 2 seconds.
When the light is
turned on
When the light is
turned off
Assist Shift
2 Sec.
<SC-E6010>
When the battery-powered light is connected, push
the light button on the cycle computer to turn the
light on. An icon indicating that the light is on
appears on the screen. Push the button again to turn
the light off. Once the light is turned off, the icon on
the screen disappears.
*
When the battery powered light is not connected and
"Backlight" is set to "MANUAL", pressing the light
button turns the cycle computer’s backlight on and
off.
When the light is
turned on
When the light is
turned off
Light button
The light turns off in conjunction with the battery power.
When the battery power is off, the light is off.
25
Switching gear shifting mode
From the basic screen, press Shift-X to switch between
automatic and manual gear shifting modes. Assist Shift
< SC-E6010 >
< SC-E6000 >
Automatic Manual
Automatic Manual
26
Clearing the traveling distance
You can clear the traveling distance in the main screen. If the battery-powered light is connected and configured, clear
the traveling distance (DST) according to "Clear (Clear settings)" in "About the settings menu".
*
When using the SC-E6000 this function can only be used when the light is not connected.
1.
Change the traveling data display to DST and press
the Assist-X for 2 seconds.
< SC-E6010 >
Assist Shift
2 Sec.
< SC-E6000 >
2.
Release the finger when the DST indication starts
blinking.
In this state, pressing the Assist-X again clears the
traveling distance.
The DST indicator light stops blinking and the screen
takes you back to the basic screen after leaving it alone
for 5 seconds.
When the traveling distance is cleared, TIME, AVG, and
MAX are also cleared.
< SC-E6010 >< SC-E6000 >
27
About the settings menu
Launching
1.
With the bicycle stopped, pressing both the Assist-Y
and Assist-Z at the same time for 2 seconds displays
the setting screen.
Assist Shift
2 Sec.
< SC-E6000 >
< SC-E6010 >
2.
Press the Assist-Y or Assist-Z to move the cursor to the
item you want to configure.
Pressing the Assist-X displays the setting screen for
the item selected.
Configurable items
Details
Clear Clear settings
Clock Clock setting
Start mode
*2
Start mode setting
Backlight Backlight setting
Brightness
*1
Backlight brightness
settings
Beep Beep setting
Unit Switching between km
and miles
Language Language setting
Font color
*1
Font color settings
Adjust
*2
Adjusting the power
gear shifting unit
Auto
*2
Shift timing adjustment
Exit
Return to the main screen
*
1: This menu is only for the SC-E6010.
*
2: This operation is only available when using electronic
gear shifting.
Assist Shift Assist Shift
Clear
Exit
Auto
*2
Adjust
*2
Font color
*1
Language
Clock
Start mode
*2
Backlight
Brightness
*1
Beep
Unit
28
Clear (Clear settings)
Clear the traveling distance, or reset the display setting to default.
1.
Press the Assist-Y or Assist-Z to move the cursor to the
item you want to configure.
Configurable items Details
Exit Return to the setting menu
screen
DST Clearing the traveling
distance
Default Reset the SC display setting
to default
Default value set in the SC display setting
Configurable items Default value
Backlight ON
Beep ON
Unit km
Language English
<SC-E6010>
Brightness 3
<SC-E6010>
Font color White
2.
Pressing the Assist-X button enables the setting item
indicate by the cursor and takes you back to the
"Setting menu" screen.
When the traveling distance is cleared, TIME, AVG, and
MAX are also cleared.
Assist Shift Assist Shift
< SC-E6000 > < SC-E6010 >
29
Clock (Clock setting)
Configure the clock setting.
1.
Press the Assist-Y or Assist-Z to set the hour.
Press Assist-Y to increase the numbers.
Press Assist-Z to decrease the numbers.
Assist Shift
< SC-E6000 > < SC-E6010 >
2.
Pressing the Assist-X enables the set value and moves
you to the minutes setting. Assist Shift
3.
Press the Assist-Y or Assist-Z to set the minutes.
Assist Shift
4.
Pressing the Assist-X enables the set value and takes
you back to the "Setting menu" screen.
You can change the numbers quickly by holding down the
Assist-Y or Assist-Z.
Assist Shift
30
Start mode (Start mode setting)
Sets the start gear when using start mode function.
1.
Press the Assist-Y or Assist-Z to move the cursor to the
item you want to configure.
Configurable items Details
OFF No setting
22-speed
33-speed
44-speed
55-speed
Assist Shift
< SC-E6000 > < SC-E6010 >
2.
Pressing the Assist-X button enables the set value at
the cursor position and takes you back to the "Setting
menu" screen.
Assist Shift
Backlight (Backlight setting)
Configure the backlight setting.
1.
Press the Assist-Y or Assist-Z to move the cursor to the
item you want to configure.
Configurable items Details
ON Always turned on
OFF Always turned off
MANUAL
Turns on and off in
conjunction with the
battery-powered light
Assist Shift
< SC-E6000 > < SC-E6010 >
2.
Pressing the Assist-X button enables the setting item
indicated by the cursor and takes you back to the
"Setting menu" screen.
Assist Shift
31
Brightness (Backlight brightness settings) < SC-E6010 >
1.
Press Assist-Y or Assist-Z to adjust the brightness.
Brightness can be adjusted to one of 5 levels.
Assist Shift
2.
Pressing the Assist-X button enables the set value at
the cursor position and takes you back to the "Setting
menu" screen.
Assist Shift
Beep (Beep setting)
1.
Press the Assist-Y or Assist-Z to move the cursor to the
item you want to configure.
Configurable
items Details
ON Enable beeps
OFF Disable beeps
Assist Shift
< SC-E6000 > < SC-E6010 >
2.
Pressing the Assist-X button enables the setting item
indicated by the cursor and takes you back to the
"Setting menu" screen.
Assist Shift
32
Unit (Switching between km and miles)
Configure the distance unit setting.
1.
Press the Assist-Y or Assist-Z to move the cursor to the
item you want to configure.
Configurable
items Details
km Displayed in km
mile Displayed in miles
Assist Shift
< SC-E6000 > < SC-E6010 >
2.
Pressing the Assist-X button enables the setting item
indicated by the cursor and takes you back to the
"Setting menu" screen.
Assist Shift
Language (Language setting)
Configure the language setting.
1.
Press the Assist-Y or Assist-Z to move the cursor to the
item you want to configure.
Configurable items
English
Français
Deutsch
Nederlands
Italiano
Español
Assist Shift
< SC-E6000 > < SC-E6010 >
2.
Pressing the Assist-X button enables the setting item
indicated by the cursor and takes you back to the
"Setting menu" screen.
Assist Shift
33
Font color (Font color settings) < SC-E6010 >
1.
Press the Assist-Y or Assist-Z to move the cursor to the
item you want to configure.
Configurable items
White
Black
Assist Shift
White Black
2.
Pressing the Assist-X button enables the setting item
indicated by the cursor and takes you back to the
"Setting menu" screen.
Assist Shift
"Adjust" (Adjusting the power gear shifting unit)
You can adjust gear shifting only when a built-in electronic gear shifting unit is connected.
If you need to adjust the derailleur, contact the place of purchase.
34
Auto (Shift timing adjustment)
Shift timing can be adjusted when in automatic shift mode.
1.
Press Assist-Y or Assist-Z to adjust the
values.
Pressing Assist-Y and adjusting the value
upward adjusts shift timing to make
pedaling easier.
Pressing Assist-Z and adjusting the value
downward adjusts shift timing to make
pedaling harder.
Assist Shift
<SC-E6010>
<SC-E6000>
2.
Pressing Assist-X enables the adjusted
value and takes you back to the “Setting
menu”.
Assist Shift
Exit (Exit setting)
1.
Press the Assist-Y or Assist-Z to move the cursor to "Exit".
2.
Pressing the Assist-X exits the setting menu and takes you back to the basic screen.
35
Drive unit setting data backup function
The data saved to the drive unit is usually backed up automatically. However, performing the following operations will cause
a message to appear asking whether or not to update the backup data.
Reinstalling the cycle computer on a bicycle with different settings.
Changing the drive unit settings for an E-tube project.
Connection and communication with the PC
Downloading application
You need E-tube Project to configure SHIMANO STEPS and update firmware.
Download an E-tube Project from the support website (http://e-tubeproject.shimano.com).
For information on how to install an E-tube Project, check the support website. For information on how to operate the PC,
refer to the help manual on the E-tube Project.
CAUTION
Connection and communication with a PC is not possible while charging.
You need SM-PCE1 and SM-JC40 / JC41 to connect SHIMANO STEPS to a PC.
Firmware is subject to change without notice.
If necessary, contact the place of purchase.
36
Troubleshooting
Battery level and error indication
Error indication
type Indication condition Lighting
pattern *1 Recovery
System error
Communication error
with the bicycle
system
Make sure that the cable is not loose or improperly
connected.
If the situation does not improve, contact the place of
purchase.
Temperature
protection
If the temperature
exceeds the
guaranteed
operating range, the
battery output is
turned off.
Leave the battery in a cool place away from direct
sunlight until the internal temperature of the battery
decreases sufficiently.
If the situation does not improve, contact the place of
purchase.
Security
authentication
error
This is displayed if a
genuine drive unit is
not connected.
This is displayed if
any of the cables are
disconnected.
Connect a genuine battery and drive unit.
Check the condition of the cables.
If the situation does not improve, contact the place of
purchase.
Charging error
This is displayed if an
error occurs during
charging.
Remove the charger from the battery and press the
power button, if an error appears contact an agency.
Battery
malfunction
Electrical failure
inside the battery
Connect the charger to the battery and then remove
the charger. Press the power button with only the
battery connected.
If an error appears with only the battery connected,
contact the place of purchase.
*1 : No light : Lights up : Flashing
38
Code Situation where the
error occurred
Condition for removing
the operational restriction
when a warning is being
displayed
Remedy
W012
The crank may be
installed in the
wrong direction.
-Install the crank in the correct direction, then turn on
the power again.
W030
Two or more assist
switches are
connected to the
system.
Gear shifting is not
available for power
gear shifting
derailleurs.
Change the assist switch to the gear shifting switch, or
connect only one assist switch and turn on the power
again.
If the situation does not improve, contact the place of
purchase.
-
A communication
error between the
drive unit and the
motor unit was
detected.
Gear shifting is not
available for power
gear shifting
derailleurs.
Check that the cable is properly connected between the
drive unit and the motor unit.
If the situation does not improve, contact the place of
purchase.
Error
If an error message is displayed on the
entire screen, follow one of the procedures
below to reset the display.
Press the power button of the battery.
Remove the battery from the holder.
If resetting the battery power does not solve the
problem or the same problem occurs frequently,
contact the place of purchase.
<SC-E6000> <SC-E6010>
List of errors
Code Situation where
the error occurred
Operational restriction when
an error is being displayed Remedy
E010 A system error was
detected.
Power assistance is not
provided during riding.
Press the power button of the battery to turn it on
again.
If the situation does not improve, contact the place
of purchase.
E012
The initialization
of the torque
sensor failed.
Power assistance is not
provided during riding.
With your foot off the pedal, press the battery
power button and turn on the power again.
If the situation does not improve, contact the place
of purchase.
E013
An anomaly was
detected in the drive
unit’s firmware.
Power assistance is not
provided during riding. Contact the place of purchase or bicycle dealer.
39
Code Situation where
the error occurred
Operational restriction when
an error is being displayed Remedy
E014
The speed sensor
may have been
installed in the
wrong position.
Power assistance is not
provided during riding. Contact the place of purchase or bicycle dealer.
E020
A communication
error between the
battery and drive
unit was detected.
Power assistance is not
provided during riding.
Check that the cable between the drive unit and
battery is properly connected.
If the situation does not improve, contact the place
of purchase.
E030 A setting error was
detected.
Power assistance is not
provided during riding.
If the situation does not improve even after
pressing the battery power button and turning on
the power again, contact the place of purchase.
E031
The chain tension
may not have been
adjusted or the
crank may have
been installed in
the wrong position.
The assist function is not
available. (Electronic gear
shifting does not function.)
Contact the place of purchase or bicycle dealer.
E043
Part of the cycle
computer’s
firmware may be
damaged.
Power assistance is not
provided during riding. Contact the place of purchase or bicycle dealer.
Troubleshooting
Assist function
Symptom Cause / Possibility Remedy
Assistance is not being
provided.
Is the battery sufficiently charged? Check the battery charge. If the battery is
nearly spent, recharge it.
Are you riding on long slopes in summer
weather or riding for a long time carrying a
heavy load?
The battery may be overheating.
Turn off the power, wait for a while and
then check once more.
The drive unit (DU-E6000 / DU-E6001 /
DU-E6050 / DU-E6010), cycle computer
(SC-E6000 / SC-E6010) or assist switch
(SW-E6000) may be connected incorrectly or
there may be a problem with one or more
of them.
Contact the place of purchase.
Is the speed too high?
Check the Cycle Computer display.
Assistance is not provided at speeds of
25 km/h or more.
40
Symptom Cause / Possibility Remedy
Assistance is not being
provided.
Are you pedaling? The bicycle is not a motorbike, so you need
to operate the pedals.
Is the assist mode set to "OFF"?
Set the assist mode to "HIGH". If you still
do not feel that assistance is being given,
contact the place of purchase.
Is the system power ON?
If you have performed the steps below and
still do not feel the assistance, contact the
place of purchase.
<SC-E6010>
Press and hold the cycle computer power
button for 2 seconds, or press the battery
power button to turn the power ON.
<SC-E6000>
Press the battery power button to turn the
power ON.
Assist traveling distance is
too short.
The traveling distance may become shorter
depending on road conditions, the gear
position and whether the light are ON or OFF.
Check the battery charge. If the battery is
nearly spent, recharge it.
The battery characteristics will drop during
winter weather. This is not a sign of a problem.
The battery is a consumable part. Repeated
recharging and long periods of use will
cause the battery to deteriorate (lose its
performance).
If the distance that can be traveled on a
single charge is very short, replace the
battery with a new one.
Pedaling is stiff.
Are the tires inflated to a sufficient pressure?
Use a pump to add air.
Is the assist mode set to OFF?
Set the assist mode to "HIGH". If you still
do not feel that assistance is being given,
contact the place of purchase.
The battery may be running low.
After charging the battery well, check the
level of assistance again. If you still do not
feel that assistance is being given, contact
the place of purchase.
Did you turn on the power with your foot
placed on the pedal?
Turn on the power again without putting
pressure on the pedal. If you still do not
feel that assistance is being given, contact
the place of purchase.
41
Battery
Symptom Cause / Possibility Remedy
All the five battery level
indicators stay on.
The battery level indicators do not show
battery levels when the battery is
connected to the bicycle. Battery levels are
shown during charging.
It is not a sign of a malfunction.
The battery quickly loses its
charge.
The battery may be at the end of its service
life. Replace the battery with a new one.
The battery cannot be
recharged.
Is the power plug of the charger securely
inserted into the electrical outlet?
Disconnect and then reconnect the power
plug of the charger, and then repeat the
recharging operation.
If the battery still cannot be recharged,
contact the place of purchase.
Is the recharging plug of the charger
securely inserted into the battery?
Disconnect and then reconnect the
recharging plug of the charger, and then
repeat the recharging operation.
If the battery still cannot be recharged,
contact the place of purchase.
Is the charging adapter securely connected
to the charging plug, or to the battery
charger connector?
Securely connect the charging adapter to
the charging plug or to the battery charger
connector, and charge again. If the battery
still does not charge, consult a dealer.
Is the connecting terminal for the battery
charger, charging adapter, or battery dirty?
Wipe the connection terminals with a dry
cloth to clean them, and then repeat the
recharging operation.
If the battery still cannot be recharged,
contact the place of purchase.
The battery does not start
recharging when the
charger is connected.
The battery may be at the end of its service
life. Replace the battery with a new one.
The battery and charger are
becoming hot.
The temperature of the battery or charger
may exceed the operating temperature
range.
Stop recharging, wait for a while and then
recharge again. If the battery is too hot to
touch, it may indicate a problem with the
battery. Contact the place of purchase.
The charger is warm. If the charger is being used continuously to
charge batteries, it may become warm.
Wait a while before using the charger
again.
The LED on the charger
does not illuminate.
Is the recharging plug of the charger
securely inserted into the battery?
Check the connection for any foreign
objects before reinserting the charging
connector. If there is no change, contact
the place of purchase.
Is the battery fully charged?
If the battery is fully charged, the LED on
the battery charger turns off, but this is not
a malfunction. Disconnect and then
reconnect the power plug of the charger,
and then repeat the recharging operation.
If the LED on the charger still does not
illuminate, contact the place of purchase.
42
Symptom Cause / Possibility Remedy
The battery cannot be
removed. Contact the place of purchase.
The battery cannot be
inserted. Contact the place of purchase.
Fluid is coming out from the
battery. Contact the place of purchase.
An abnormal odor can be
detected.
Stop using the battery immediately and
contact the place of purchase.
Smoke is coming out from
the battery.
Stop using the battery immediately and
contact the place of purchase.
Lights
Symptom Cause / Possibility Remedy
The front light or the tail
light does not illuminate
even when the switch is
pressed.
The E-tube Project settings may be wrong. Contact the place of purchase.
Cycle computer
Symptom Cause / Possibility Remedy
The cycle computer is not
displayed when you push
the battery power button.
The amount of battery charge may be
insufficient.
Recharge the battery, and then turn the
power on once more.
Is the power turned on? Hold down the power button to turn on
the power.
Is the battery charging?
The power cannot be turned on while the
battery is mounted on the bicycle and
being charged. Stop charging.
Is the cycle computer correctly installed to
the bracket?
Install the cycle computer correctly while
referring to "Installing and removing the
cycle computer".
Is the electric wire connector correctly
installed?
Check to see if the connector of the electric
wire connecting the motor unit to drive
unit is not disconnected. If you are not
sure, contact the place of purchase.
A component that the system cannot
identify may be connected. Contact the place of purchase.
<SC-E6010>
The system does not start
up when you press and hold
the cycle computer power
button for 2 seconds.
Did you use the cycle computer in, or
expose it to, low temperatures for an
extended period?
The cycle computer may become unable to turn
on if used in, or exposed to, low temperatures
for an extended period. Turn it on by pressing
the power button on the battery. If it still does
not turn on, consult a dealer.
Is the cycle computer correctly installed to
the bracket?
Install the cycle computer correctly while
referring to "Installing and removing the
cycle computer".
43
Symptom Cause / Possibility Remedy
The gear position is not
displayed.
The gear position is only displayed when
the power gear shifting unit is installed.
Check if the electric wire connector is
disconnected. If you are not sure, contact
the place of purchase.
Can the beep be turned off. Change the setting.
Refer to "Beep (Beep setting)".
Can the backlight be turned
off.
Change the setting.
Refer to "Backlight (Backlight setting)".
The setting menu cannot be
launched while riding the
bicycle.
The product is designed so that if it detects
that the bicycle is being ridden, the Setting
menu cannot be launched. This is not a sign
of an abnormality.
Stop the bicycle and then make the
settings.
Other
Symptom Cause / Possibility Remedy
When pressing the switch,
two beeps sound, and the
switch cannot be operated.
Operation of the switch being pressed has
been disabled. It is not a sign of a malfunction.
Three beeps sound. An error or warning is occurring.
This occurs when a warning or error is
displayed on the cycle computer. Refer to
the section "Error messages on the cycle
computer" and follow the instructions
provided for the appropriate code.
When using a electronic gear
shifting mode, I feel that the
level of assistance weakens
when the gears shift.
This occurs because the level of assistance is
being adjusted to the optimum level by the
computer control.
It is not a sign of a malfunction.
Sound occurs after gear
shifting. Contact the place of purchase.
A noise can be heard from
the rear wheel during
normal riding.
Gear shifting adjustment may not have
been carried out correctly.
For mechanical gear shifting
Adjust the cable tension. For details, refer
to the Service Instructions for the derailleur.
For powered gear shifting
Contact the place of purchase.
When you stop the bicycle,
the gear does not shift to
the position preset in the
start mode.
You may have been pressing the pedals too
strongly.
If you press the pedals lightly, the gear
shifts more easily.
*
Key number
The number that is attached to the key is needed in case you need to purchase spare keys.
Make a note of the in the number following box and keep it in a safe place.
Key number
Please note: specifications are subject to change for improvement without notice. (English)
© Jun. 2015 by Shimano Inc. HTR
44

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