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1
CONGRATULATIONS
Congratulations on the purchase of your new
camera. Your camera has been carefully engineered
and manufactured to give you dependable
operation. Read this manual before operating the
camera to become more familiar with it.
This manual has been written and formatted with
depth and detail so that you can easily follow the
instructions to maximize the features of your
camera.
ENGLISH
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Table of Contents
Important Information......................................................................................4
Camera Features ..............................................................................................6
System Requirements ......................................................................................6
1. The Camera
Overview of your Concord Eye-Q Duo LCD Camera ........................................7
Loading the Batteries ......................................................................................8
Turning the Camera On and Off ......................................................................9
LCD Menu Screens ........................................................................................10
LCD Status Messsages....................................................................................12
Turning the LCD On and Off ..........................................................................13
Camera Ready LED Status ..............................................................................13
Camera Memory..............................................................................................14
2. Camera Mode
Taking Images ................................................................................................16
Main Menu......................................................................................................16
Mode Select ..............................................................................................17
Video Clips ............................................................................................17
Self-timer ................................................................................................18
Quality........................................................................................................19
Flash ..........................................................................................................20
WB (White Balance) ..................................................................................21
Brightness ................................................................................................22
Setup ........................................................................................................23
2X Digital Zoom ............................................................................................26
3. Review Mode
2X Enlargement ..............................................................................................27
Viewing Video Clips ......................................................................................27
Main Menu ....................................................................................................28
Delete ........................................................................................................28
Thumbnail..................................................................................................30
Brightness ................................................................................................30
4. Software Installation
Installing the Camera Drivers and ArcSoft Applications ................................31
2
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5. Transferring Photos to the Computer
Connecting the Camera to the Computer......................................................32
WDM/TWAIN Drivers (PC) ..........................................................................33
Mass Storage Mode (HDD) ......................................................................34
ArcSoft PhotoImpression ........................................................................36
6. Special Features
PC Video Clips................................................................................................37
Web Camera ..................................................................................................38
TV Mode ........................................................................................................39
Interchangeable Face Plates ..........................................................................42
7. Camera Maintenance
Cleaning the Eye-Q Duo LCD..........................................................................43
8. Tips and Troubleshooting ..............................................................................44
9. Getting Help ..................................................................................................48
10. Camera Specifications ....................................................................................49
11. Warranty Information ....................................................................................52
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4
IMPORTANT INFORMATION
FCC INFORMATION
FCC WARNING: This equipment meets the limits for a Class B digital device,
pursuant to Part 15 of FCC rules. Only the cable supplied with the camera
should be used. Operation with other cables is likely to result in interference to
radio and TV reception and could void the user’s authorization to operate this
equipment. This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference
that may cause undesired operation.
Tested To Comply
With FCC Standards
for HOME OR OFFICE USE
Changes or modifications not expressly approved by the manufacturer may void
the user’s authority to operate this equipment.
USER INFORMATION
NOTE: This equipment has been tested and found to comply with the limits for
a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment on and off, the
user is encouraged to try to correct the interference by one or more of the
following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
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VCCI INFORMATION
This is a Class B product, to be used in a domestic environment, based on the
Technical Requirement of the Voluntary Control Council for Interference (VCCI)
from Information Technology Equipment. If this is used near a radio or
television receiver in a domestic environment, it may cause radio interference.
Please install and use the equipment according to the instruction manual.
PRECAUTIONS
Be sure to observe the following precautions when using the camera:
•Do not open the case of the camera or attempt your own repairs. Always
leave this service to authorized repair facilities.
•Keep the camera away from water and other liquids, and never let it get
wet. Never use outdoors when it is raining or snowing.
•Should foreign matter or water get into the unit, immediately turn the
power off and contact your local authorized service center.
•Physical damage and malfunction of this unit can cause the image data
stored in its memory to be deleted. Be sure to always keep backup copies
of data by transferring them to a personal computer.
•Under the environment with electrostatic discharge, the camera may
malfunction and require the user to reset the camera.
•Do not leave the camera in places subject to extremely high temperatures,
such as in a closed vehicle or in direct sunlight.
•Remove the battery when camera is not used for long periods of time.
•Use LR6 AA batteries only.
•Dispose of the batteries in a manner that complies with applicable laws.
•Do not place the camera in unstable locations where the camera may fall
and be damaged.
•Do not press on the LCD or lens.
•Do not unplug the camera from the TV or computer while the camera is in
operation; otherwise, the memory may be corrupted.
•Do not turn the power off or open the battery compartment when the LED
is blinking or lit up; otherwise, the image may not get stored.
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Camera Features
•Stores up to 14 Fine, 33 Normal or 54 Economy mode photos with
7MB internal memory
•Virtually unlimited storage using the removable MultiMediaCard (MMC).
MMC memory cards sold separately at electronic or computer retailers.
1.6" Color LCD
USB connection and cable
TV connection (NTSC and PAL) and cable
•Built-in automatic flash
•Focus free from 4 feet (1.2 meter) to infinity
1280 x 960 pixel resolution (1.3 Mega Pixel)
TV On Screen Display (OSD) menu
2X Digital Zoom
•Video Clip Mode
•Web Camera
•Mass Storage
•Self-timer
•Interchangeable face plates
•Tripod socket
•Multi-language support
System Requirements
PC:
•Microsoft Windows 98SE/ME/2000 and XP
IBM PC/AT or compatible, 200 Mhz or higher
•Minimum 32MB RAM (64MB recommended)
USB Port
640 x 480 monitor, minimum 16 bit color (1024 x 768 24 bit color
recommended)
175MB free hard disk space
56K or faster modem, ISDN, or LAN connection (for the Web Camera
feature only)
CD-ROM drive
Macintosh:
•Mac OS 9 or higher
•Macintosh Power PC or higher, Minimum 64MB of RAM
USB Port
100MB of available Hard Disk Space
6
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1. The Camera
Overview of Your Concord Eye-Q Duo LCD Camera
7
FRONT/TOP
1. Shutter Button
2. Lug for Neck / Wrist Strap
3. Viewfinder
4. Self-timer LED
5. Flash
6. Ir Filter and Lens
7. Interchangeable Face Plate
8. Power Button
9. Camera Ready LED
10. LCD
11. Cable Connection Panel
12. Tripod Socket
13. Mode Switch
14. Navigation Button
15. Menu Button
16. OK Button
17. LCD On/Off Button
18. Battery Door
BACK/BOTTOM
1
2
3
5
4
6
7
8
9
10
11
12
13
14
15
16
17
18
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Loading the Batteries
The Concord Eye-Q Duo LCD uses 2 LR6 AA batteries.
Loading the Batteries:
1. Locate the battery door on the bottom of the
camera.
2. Slide the button on the battery door towards the
center of the camera. (fig.1.1)
3. Lift the battery door to open.
4. Insert the batteries with the positive terminal
toward the + sign, and the negative terminal
toward the – sign. (fig.1.2)
5. Close the battery door.
Note: Remove the batteries from the Concord Eye-Q Duo LCD if the
camera will not be used for an extended period of time to prevent
corrosion or battery leaks.
Checking the Batteries
The camera has a battery indicator that shows the current battery level.
FULL
Batteries are full
and ready to use.
LOW
Batteries are low
and need to be
replaced soon.
fig.1.1
fig.1.2
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Turning the Camera on and off
When the camera is turned on, the camera ready LED
on the back of the camera blinks and the LCD
displays the default settings.
Turning the Camera on and off:
1. Press the Power button to turn the camera on.
(fig.1.3)
2. The camera is ready for picture taking when the
camera ready LED stops blinking. (fig.1.4)
3. To turn the camera off, press the Power button for
a few seconds.
T
fig.1.3
fig.1.4
T
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LCD Menu Screens
Brightness
BRIGHTNESS
AWB
Sunny
Fluoresent
Tungsten
WB
Auto
Flash
Flash Off
Main Menu
FLASH
Fine
Normal
Economy
Main Menu
QUALITY
Video Clip
Self-timer Off
Main Menu
MODE
Time-out 15S
Driver PC
TV NTSC
Language
SETUP
Default
Format
Main Menu
SETUP
Mode
Quality
Flash
WB
MAIN MENU
Brightness
Setup
Exit
MAIN MENU
PC
HDD
NTSC
PAL
15S
30S
60S
90S
Non
English
Français
Español
Deutsch
Italiano
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Delete One
Delete All
Main Menu
DELETE
Brightness
BRIGHTNESS
Delete
Thumbnail
Brightness
Exit
MAIN MENU
THIS FILE
No
Yes
DELETE ONE
No
Yes
DELETE ALL
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LCD Status Messages
Messages on the LCD indicate if the memory is full or if there is a
problem with the memory.
1. MMC MEMORY IS INSUFFICIENT:
If the file in the internal memory is larger
than the available memory space in the
MMC, the file will not be transferred and this
message will appear. Please insert a MMC
with sufficient memory or delete files.
2. MMC IS FULL:
The MMC is full
3. INTERNAL MEMORY IS FULL:
The internal memory is full
4. ERROR:
The cameras internal memory or the MMC’s
memory may be corrupted. Please format the
memory. (P.25)
MMC MEMORY IS
INSUFFICIENT
MMC FULL!
INTERNAL MEMORY
FULL
ERROR!
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Turning the LCD On and Off
By default, the LCD automatically turns on
when the camera is powered on. Press to
turn the LCD on or off.
Using the Display ON/OFF Button:
1. Press once to turn the LCD icons off.
2. Press again to turn the LCD monitor off.
3. Press to turn the LCD on.
Camera Ready LED Status
When the Camera Ready LED is:
1. Steady
The camera is in capture mode. Please hold the
camera steady during this time; otherwise, the image
may come out blurry. (fig.1.5)
2. Blinking
The flash is recharging or the camera is in background storage mode.
You may move the camera in this mode. (fig.1.5)
Note: Do not open the battery door or turn the power off while the
Camera Ready LED is steady or blinking; otherwise, the images or
video clips in the camera may be damaged.
A
005/080
FINE
T
fig.1.5
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Camera Memory
The Concord Eye-Q Duo LCD can store files in one of two ways using either
the cameras 7MB internal memory or the removable MultiMediaCard (MMC).
MMC memory cards are sold separately and can be purchased from major
electronic or computer retailers.
When the MMC memory card is inserted, the images and video clips
stored in the internal memory will be transferred automatically onto
the memory card.
LCDDefault Memory
MMC
No Internal Memory (7MB)
Note: If a MMC with insufficient memory is inserted, there will only be
a partial transfer and the memory card will be filled. Please insert a
memory card with sufficient memory, or delete images. Please refer to
the Deleting Files section for instruction. (P. 28) The files that were not
transferred will remain in the internal memory.
14
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When the cameras internal memory or the MMC is full, you will need to
delete images to continue to take pictures, or insert a new MMC memory
card. Please refer to the Deleting Photos section for instructions.
Note: there may be available storage space by using a lower photo
quality setting. Refer to the QUALITY section to select a lower quality
setting on P. 19.
Using the MultiMediaCard
Inserting the memory card:
1. Locate the battery door on the bottom of the
camera.
2. Slide the button on the battery door towards the
center of the camera and lift the door.
3. Insert the MMC as indicated by the arrow. (fig.1.6)
4. Close the battery door.
Note: For better performance, please use MMC memory cards with 16
MB of storage or higher.
Note: If the internal memory or the MMC is corrupted, the LCD will
read ERROR! The memory needs to be formatted. Please format all
files to continue. (P.25)
fig.1.6
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2. Camera Mode
Taking Images:
1. Set the camera to Camera Mode by moving the
Mode Switch to .
2. Position the subject in the viewfinder OR the LCD.
(fig.2.1)
3. Gently press the Shutter button (fig.2.2) and keep
the camera still until the camera ready LED next to
the viewfinder flashes. (fig.2.3)
4. When the image has been captured, the camera
ready LED next to the viewfinder begins to blink.
This indicates that the image is being processed.
5. A preview of the image will be displayed on the
LCD for 2 seconds and the file counter number
displayed in the LCD will be updated.
MAIN MENU
1. In Camera Mode, press MENU.
2. Press or to toggle between the
options.
3. Press to view the sub-menu of the
selected option.
4. If you would like to exit any menu, press
until Main Menu is highlighted and press
OK to return to the Main Menu.
OR
5. Press MENU return to still image taking mode.
fig.2.2
fig.2.3
fig.2.1
Mode
Quality
Flash
WB
MAIN MENU
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MODE
Taking Video Clips
1. When Video Clip is highlighted in the MODE
menu, press .
2. Press the Shutter button to begin recording
a continuous video clip. (fig.2.4)
3. Press the Shutter button again to stop
recording. (fig.2.5)
OR
4. The camera will continue recording until the
memory is almost full.
5. When the recording is completed, the
camera will return to still image taking
mode.
Note: The camera ready LED will blink rapidly when the camera is
storing the video clip. Do not open the battery door or turn the
camera off while the LED is blinking, otherwise the video clip may not
be stored.
Note: To exit video clip mode before recording, press MENU to return
to still image taking mode.
17
Mode
Quality
Flash
WB
MAIN MENU
Video Clip
Self-timer Off
Main Menu
MODE
PRESS SHUTTER TO STOP
fig.2.4
fig.2.5
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Self-timer:
1. Highlight Self-timer in the MODE menu,
press to switch to On. (fig.2.6)
2. Press MENU to return to Camera Mode.
3. Position the subject in the camera
4. Press the Shutter button.
5. The camera ready LED and the self-timer LED
will blink for 10 seconds and then the image
will be captured.
Note: The self-timer is automatically deactivated once the image is
taken.
To cancel Self-timer:
1. Highlight Self-timer in the MODE menu,
press to switch to Off. (fig.2.7)
2. Press MENU to return to Camera Mode.
Video Clip
Self-timer On
Main Menu
MODE
A
005/080
FINE
Mode
Quality
Flash
WB
MAIN MENU
Video Clip
Self-timer Off
Main Menu
MODE
fig.2.6
fig.2.7
+
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QUALITY
1. In the QUALITY menu, press or to toggle between Fine, Normal
and Economy.
2. Press OK to select the quality mode and press MENU to return to
Camera Mode.
Fine Normal Economy
JPEG ratio 5.5:1 12:1 24:1
Images taken with
7MB of Memory (approx.)
Note: The selected option will be marked by (
).
14 33 54
Mode
Quality
Flash
WB
MAIN MENU
Fine
Normal
Economy
Main Menu
QUALITY
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FLASH
1. In the FLASH menu, press or to choose between Auto ( A ),
Flash ( ), and Flash Off ( ).
2. Press OK to select the flash mode and press MENU to exit.
Flash Status Distance from subject
Auto ( A ) 8.5ft (2.5m)and 3.9ft (1.2m).
Flash ( ) 8.5ft (2.5m)and 3.9ft (1.2m).
Flash OFF ( ) 3.9ft (1.2m) to infinity
Note: The selected option will be marked by (
).
Note: The flash may need time to recharge between images. While it is
charging the camera ready LED blinks. When it stops blinking you are
ready to take another picture. If the batteries are low, the flash will
not work. Please insert fresh batteries.
Mode
Quality
Flash
WB
MAIN MENU
Auto
Flash
Flash Off
Main Menu
FLASH
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WB (WHITE BALANCE)
1. In the WB (WHITE BALANCE) menu, press or to choose between
AWB, Sunny, Fluorescent or Tungsten.
2. Press OK to select the white balance mode and press MENU to exit.
White Balance Option Explanation
Auto White Balance (AWB) The camera will automatically
choose the white balance setting.
Sunny ( ) To be used outdoors with sufficient
sunlight.
Fluorescent ( ) To be used indoors with fluorescent
light conditions.
Tungsten ( ) To be used indoors with tungsten
light conditions.
21
Mode
Quality
Flash
WB
MAIN MENU
AWB
Sunny
Fluoresent
Tungsten
WB
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BRIGHTNESS
Use this option to change the LCD brightness.
1. In the BRIGHTNESS menu, press or to toggle between both
options.
2. Press MENU to exit.
Brightness
Setup
MAIN MENU
Brightness
Main Menu
BRIGHTNESS
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SETUP
Using the SETUP menu:
1. Use or to toggle between the options.
2. When the option is highlighted, use to change the setting.
3. Press to select and scroll to the next option or press MENU to exit.
Setup Option Selection Options Explanation
Timeout 15, 30, 60, 90 Sets the automatic power off option.
None Deactivates the automatic power off option.
Driver PC WDM/TWAIN Driver. Use this mode when
using ArcSoft or video conferencing software.
HDD Mass Storage mode. Use this mode to view
your images and video clips using the Mass
Storage driver.
TV NTSC Sets the mode the camera needs to adapt to
your TV (in North America).
PALSets the mode camera needs to adapt with
your TV (in Europe).
Language English, Sets the language in your camera.
Francais,
Espanol,
Deutch,
Italiano
Format Formats the internal memory or the MMC
memory card by deleting all files.
Default Sets all camera settings to the
factory default.
Brightness
Setup
Exit
MAIN MENU
Time-out 30S
Driver PC
TV NTSC
Language
SETUP
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TIME-OUT
To extend battery life, the camera will
automatically power off after 30 seconds of
inactivity. Use this option to change the
default setting.
DRIVER
Please refer to the Transferring Files to the Computer section on P.32 for
further information.
TV
Please refer to the TV Mode section on P.39 for further information.
LANGUAGE
Use this option to change the language setting in your camera. All menus
and messages will be displayed in the selected language.
Time-out 30S
Driver PC
TV NTSC
Language
SETUP
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DEFAULT
To set your camera to its default settings:
1. When the Default option is highlighted, press OK.
2. The camera will reset to the factory defaults.
3. Press MENU to exit.
Mode Default Setting
Flash Auto ( A )
White Balance AWB
Quality Fine
Time-out 30
Driver PC
TV NTSC
Language English
Note: The default version for TV mode will vary depending on the
country where the camera was purchased.
FORMAT
Formatting deletes all files. Use this option to format the internal
memory or the MMC/SD memory card.
To format the:
•Internal memory – The MMC/SD card must not be in the camera.
MMC/SD card – Insert the memory card into the camera.
Note: If ERROR! is displayed on the LCD screen, this means that the
internal memory or the memory in the MMC/SD is corrupted. Please
format the memory to continue.
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2X Digital Zoom
The Concord Eye-Q Duo LCD can use 2X Digital Zoom to take pictures.
Setting the 2X Digital Zoom Mode:
1. In Camera and/or Video Clip mode, press (T) to zoom into the subject.
2. Press (W) to zoom out and to return to normal mode.
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3. REVIEW MODE
In review mode, you can review your captured images and video clips
through the LCD.
Using REVIEW mode:
1. Slide the Mode Switch towards .
2. Press or to scroll through each file.
File Type Format
Image JPG
Video Clip AVI
2X Enlargement (JPEG)
When viewing images, you may use 2X enlargement to zoom into the
stored image.
To use 2X Enlargement:
1. While viewing a JPG file, press OK to enter
2X Enlargement Mode.
2. Press to navigate in the image.
3. Press OK to exit 2X Enlargement mode and
to return to the original image.
Viewing Video Clips (AVI)
To view video clips:
1. Press OK to play the video clip.
005/080
FINE
JPEG
008/080
AVI
Press OK to Play AVI
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MAIN MENU
To use the MAIN MENU in Review Mode:
1. Press MENU to enter the MAIN MENU.
2. Use or to toggle between the options.
3. When the option is highlighted press to
enter its submenu.
4. If you would like to exit any menu, press
until Exit is highlighted to return to the
previous menu.
OR
5. Press MENU to exit.
DELETE
To delete one file from the internal memory:
1. When Delete One is highlighted in the DELETE menu, press .
2. The next screen will read " This File?" Press to highlight No or Yes.
Press OK to select.
3. If Yes is selected, the file will be deleted and the camera will return to
the Main Menu.
4. If No is selected, no change will be made, and you will return to the
Main Menu.
Delete
Thumbnail
Brightness
Exit
MAIN MENU
Delete One
Delete All
Main Menu
DELETE
THIS FILE?
No
Yes
DELETE ONE
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To delete ALL files from the internal memory:
1. When Delete All is highlighted in the DELETE menu, press .
2. The next screen will read "All Files?" Press to highlight No or Yes.
Press OK to select.
3. If Yes is selected, ALL FILES will be deleted and the camera will return
to the Main Menu.
4. If No is selected, no change will be made, and you will return to the
Main Menu.
To Delete Files from the MMC:
1. Insert the MMC into the camera.
2. Follow the steps above.
Note: Once images have been deleted, you will not be able to recover
them.
Delete One
Delete All
Main Menu
DELETE
No
Yes
DELETE ALL
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THUMBNAIL
1. When Thumbnail is highlighted in the Main Menu, press OK to
enter the Thumbnail mode.
2. Use to navigate between all of the stored files.
3. Press OK to view the selected file.
BRIGHTNESS
Please refer to the Brightness section on P. 22.
Delete
Thumbnail
Brightness
Exit
MAIN MENU
OK
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4. Software Installation
NOTE: Do not connect the camera to your computer before the camera
drivers and software installation is completed.
Installing the Camera Drivers and ArcSoft Applications:
1. Insert the CD-ROM included in your Concord Eye-Q Duo LCD packaging
into your computer's CD-Rom drive.
2. The installation screen appears on the computer’s monitor. Follow the
software installation instructions on your screen to install the software.
3. When the CD-Rom installation is finished, connect your camera to the
computer to complete installation.
4. Follow the on-screen instructions to complete the installation.
NOTE: If your computer has the CD-ROM automatic installation
disabled, click on START. Select MY COMPUTER and locate the CD-ROM
Drive. Double click on the CD-ROM Drive icon to show its contents.
Double-click on the file named SETUP.EXE and follow the instructions
on your screen.
Note for Mac users: It is not necessary to install the software in the
CD-Rom. Please refer to p.34-35 for instructions on how to use the
Mass Storage feature.
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5. Transferring Files to the Computer
You can view and store the files you have captured with the Concord
Eye-Q Duo LCD camera using your PC. To download the files for
viewing, you must first install the software that comes with your camera.
Connecting the Camera to the Computer:
1. When the camera is connected to the computer
for the first time, the camera driver’s installation
will begin. Please follow the on-screen
instructions to complete the installation.
2. Plug the rectangular end of the USB cable that is
included with the Concord Eye-Q Duo LCD into
your PC’s USB port. Please refer to your
computer’s documentation for more information
on the location of the USB port. (fig.5.1)
3. Open the Cable Connection panel on the Concord
Eye-Q Duo LCD, by sliding the door in the downward direction, then lift
the door.
4. Plug the square end of the USB cable into the USB connector located
inside the Cable Connection panel.
Unplugging the Camera From the Computer
(Windows ME/2000/XP)
1. Click once on the "Unplug or Eject Hardware" icon on the
right hand side of your task bar. (fig.5.2)
2. Select "Stop Concord Eye-Q Duo LCD USB Driver V 0.1".
3. Click [OK] in the "Safe to Remove Hardware" prompt.
4. Unplug the USB from the camera.
fig.5.1
fig.5.2
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Windows Only
TWAIN/WDM Drivers (PC Mode)
This mode allows you to view images and to take video clips on your
computer. Please refer to the Special Features section for more
information. (P. 37)
Setting PC Mode in your camera
1. Turn the camera on.
2. In the Setup menu, press until Driver is highlighted.
3. Press to change the setting to PC.
4. Turn the camera off.
5. Connect the camera to the computer.
33
Brightness
Setup
Exit
MAIN MENU
Time-out 30S
Driver PC
TV NTSC
Language
SETUP
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Note for Windows users: If switching between PC and HDD mode,
please unplug your camera from the computer first.
Mass Storage (HDD)
This mode allows the camera to become an external hard disk drive
(HDD) and you may view or download images and video clips stored in
your cameras internal memory or MMC/SD memory card onto your
computer.
Setting Mass Storage, HDD (Hard Disk Drive) in your camera
1. Turn the camera on.
2. In the Setup menu, press until Driver is highlighted.
3. Press to change the setting to HDD.
4. Turn the camera off.
5. Connect the camera to the computer.
For Windows Users:
Using the Mass Storage mode to view your files:
1. Set your camera to HDD Mode.
2. Connect your camera to the computer.
3. Open My Computer to locate the removable disk drive that contains
the files in your cameras internal memory or MMC memory card.
4. You may view or download files.
NOTE: Please refer to your computer’s documentation for more
information on the location of the USB port.
Brightness
Setup
Exit
MAIN MENU
Time-out 30S
Driver HDD
TV NTSC
Language
SETUP
+
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For Mac Users:
1. Set your camera to HDD Mode.
2. Connect your camera to the computer.
3. After a few moments, the external hard drive will appear on the
desktop.
4. Open the “untitled” removable drive that is on your desktop and open
DCIM > 100DUOPL to view your files.
5. Click on the file that you would like to view.
Unplugging the camera from the computer:
1. Drag the “untitled” removable drive icon on the desktop to the Trash.
2. Unplug the USB cable from the camera.
Note for Mac users: For better performance, please use the USB port
located in the back of your computer.
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Windows Only
Using Software to view images (PC Mode)
1. Launch ArcSoft PhotoImpression
software by clicking on Start-
Programs-ArcSoft Camera Suite
and choose PhotoImpression from
the application list on your screen.
(fig.5.3)
2. Click on the [Camera/Scanner]
button. (fig.5.3 a)
3. Click on the drop-down list under
SELECT SOURCE and choose
Concord EYE-Q Duo LCD.
(fig.5.3 b)
4. Click on the Camera/Scanner Icon.(fig.5.3 c) A second window will
appear showing the contents (pictures) of your cameras memory, and
options on how to handle them. (fig.5.3 d)
5. Select the picture(s) you want to retrieve, by pressing the Ctrl key on
your keyboard and clicking once on each thumbnail.
OR
6. Click on Edit-Select All.
7. Click on Acquire and all pictures will be transferred. (fig.5.3 e)
OR
8. Click on Edit-File Transfer.
9. The pictures just retrieved will be placed as thumbnails on the bottom
of your application window. To open them, double-click on the
thumbnail. (fig.5.3 f )
You are now ready to print, store or further enhance your pictures. Refer
to ArcSofts Software Guide for a tutorial on all the features
PhotoImpression offers.
Note: For better viewing performance use VideoImpression to view
videos. See the PC Video Clips section.
fig.5.3
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6. Special Features
Windows Only
PC Video Clips (PC Mode)
The Concord Eye-Q Duo LCD has the ability to capture live video clips on
your computer by using the ArcSoft VideoImpression software.
To Capture Video Clips on the Computer:
1. Follow the steps from the Connecting the Camera to the computer
sections.
2. Launch the ArcSoft VideoImpression software by clicking on Start-
Programs-ArcSoft Camera Suite and choose VideoImpression from the
application list on your screen.
3. Click on the NEW icon.
4. Click on the CAPTURE icon.
Note: If the video is not displayed, select “Concord Eye-Q Duo LCD
Video Clips” in the Driver List and click on the Live icon to view live
video.
Recording Video Clips:
1. Follow steps 1-4 above.
2. Click on the RECORD icon. To stop recording,press the ESC button on
your keyboard or click the PAUSE icon on your screen.
To save your video, simply click on the SAVE icon and follow the on-
screen instructions.
To edit, manipulate or create video clips using all the features that
VideoImpression offers, refer to ArcSofts software guide for further
instructions.
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38
Windows Only
Web Camera (PC Mode)
You may also use the Concord Eye-Q Duo LCD as a web camera and a
video conferencing camera. It will work with many popular video
conferencing software titles.
Using the camera as a Web Camera:
1. Follow the steps from the Connecting the camera to the computer
section.
2. Launch Microsoft NetMeeting software.
3. To start the video, click on the start video icon.
4. Follow the NetMeeting on-screen instructions, or refer to NetMeetings
Help section.
NOTE: If you do not have NetMeeting already installed on your
computer, please visit www.microsoft.com for instructions on how to
obtain a copy.
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39
TV Mode
The Concord Eye-Q Duo LCD camera allows you to view individual files
and record clips on the television. To begin, check your television
documentation to determine what video standard you should set your
camera to, either NTSC or PAL.
Changing the TV Mode setting:
1. In the Set-up menu press until TV is highlighted
2. Press to change the setting to NTSC or PAL.
Connecting to the television:
1. Connect the AV cable supplied with your camera
into the jack marked VIDEO or VIDEO IN on your
television.
2. Turn on your television.
3. Set the television to video mode according to the
instructions in the owner’s manual. (This is
usually channel 3, 4 or AV)
4. Turn the camera on by pressing the Power button.
5. Connect the other end of the cable into the VIDEO
port located underneath the cable connection
panel. (fig.6.1)
fig.6.1
Brightness
Setup
Exit
MAIN MENU
Time-out 30S
Driver HDD
TV NTSC
Language
SETUP
+
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40
Using TV Mode
1. Connect the camera to the TV.
2. Turn the camera on.
3. Slide the Mode Switch to .
4. The TV will become a live viewfinder.
Note: You may record your TV Mode session by using your VCR.
Please refer to your VCR documentation to learn more about
recording.
Using the TV Menu
1. In TV Mode, slide the Mode Switch to .
2. Press MENU to view the TV MENU.
FW Version
This will display the FW Version that your camera is using.
Delete One
1. When you are viewing a file, press MENU.
2. Press to highlight Delete One.
3. Press OK and the file that is in the background will be deleted.
Thumbnail
1. In the TV MENU, press to highlight Thumbnail.
2. Press OK to view all your files in Thumbnail mode.
3. In Thumbnail mode, use the to navigate through your files.
4. Press OK to view the selected file.
Time-out
1. In the TV MENU, press to highlight Timeout.
2. Press to change the Timeout setting.
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Save
1. In the TV MENU, press to highlight Save.
2. Press OK to Save your changed settings.
Default
1. In the TV MENU, press to highlight Default.
2. Press OK to set the camera to its default settings.
41
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42
Interchangeable Face Plates
The Concord Eye-Q Duo LCD comes with an extra removable face plate
that allows you to change the look of your camera.
Changing the face plate:
1. Open the Cable Connection panel by
sliding the door in the downward direction
and then lifting it until it is open, as
displayed in fig.6.2
2. Push down on the PRESS tab and gently
lift the face plate to remove. (fig.6.2)
3. Insert the face plate by aligning its tabs
with the grooves on the camera as
indicated in the illustration and snapping it
into place. (fig.6.3)
fig.6.3
fig.6.2
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43
7. Camera maintenance
Cleaning the Concord Eye-Q Duo LCD:
Clean the outside of the camera by wiping it with a clean, soft and dry
cloth.
Cleaning the lens, viewfinder and LCD:
1. Blow gently on the lens and/or viewfinder to remove dust and dirt.
2. Breathe lightly on the lens and/or viewfinder to moisten them.
3. Wipe the lens and/or viewfinder gently with a soft, lint-free cloth or an
untreated lens-cleaning tissue.
Note: Do not use cleaning solutions unless they are designed
specifically for camera lenses. Do not wipe the camera lens, viewfinder
or LCD with chemically treated eyeglass lens tissues as it may scratch.
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8. Tips and Troubleshooting
SYMPTOM
POWER
Cannot turn on the
camera.
The video quality
is poor.
The video is too
slow.
POSSIBLE
CAUSE
Batteries were not
installed correctly.
Batteries are dead or
weak.
Battery compartment
was not closed
correctly.
The video quality
setting needs to be
changed.
POSSIBLE
SOLUTION
Install batteries correctly
using the direction
indicators on the inside
of the battery cover.
Replace batteries.
Close the battery
compartment properly.
Go to Tools-Options-
Video. In the Video
Quality section, move
the arrow towards Better
quality or Faster video
for better results.
WEB CAMERA
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Tips and Troubleshooting
SYMPTOM
Web camera
video/picture/video
clip has poor quality.
Cannot take a web
camera video/
picture/video clip.
Flash picture taken
is too light.
Flash picture taken
is too dark.
Flash did not work
Picture taken has
poor quality.
POSSIBLE
CAUSE
Poor lighting.
Lens is dirty.
Subject is too close.
Batteries are dead or
weak.
Subject is too close.
Subject is too far away.
Flash is not on.
There was sufficient light
for the shot and the flash
was not needed.
Cameras flash has been
turned off.
Flash did not charge.
Battery is empty.
Subject or camera moved
as picture was taken.
POSSIBLE
SOLUTION
Take web camera/picture/
video clip in better lighting.
Clean lens with a soft
cloth. See the Camera
maintenance section.
Stand at least 3.9ft (1.2m).
away from the subject.
Replace batteries.
Move subject further away.
Move subject closer.
Turn flash on.
This is normal as your
cameras electronic light
sensor is programmed to
only fire the flash when
needed.
Turn on Automatic Flash.
Verify that the LED has
stopped blinking before
taking the picture.
Replace the battery.
Hold camera steady until
picture is taken.
WEB CAMERA/PICTURES/VIDEO CLIPS
TAKING PICTURES
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Tips and Troubleshooting
SYMPTOM
Daylight
picture/video clip
taken is too dark.
Cannot take a
picture/video clip.
Image is blurred
when looking
through the
viewfinder.
Part of the
picture/video clip is
missing
POSSIBLE
CAUSE
The subject is in front
of bright light.
Memory is full.
Camera is not set to
picture/video clip
taking mode.
Power is off.
Camera is in "Auto
Power Off" mode.
Viewfinder is dirty.
Something was
blocking the lens when
taking the picture.
POSSIBLE
SOLUTION
Change the subjects
position.
Delete all pictures and
continue shooting.
Download photos to
your PC and delete
photos from the
cameras memory.
Insert an MMC card with
available memory space.
Set the unit to picture/
video clip taking mode.
Turn power on.
Turn power on.
Clean the viewfinder
with a soft cloth or
cotton swab. See the
Camera maintenance
section.
Keep hands, fingers, etc.
away from the lens.
TAKING PICTURES/VIDEO CLIPS
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Tips and Troubleshooting
SYMPTOM
Camera is not
responding during
image capture.
There is something
wrong with the
color of the
captured image.
The LCD monitor is
not clear.
The LCD is not
displaying
anything.
Camera is not
responding during
image downloading
to PC.
POSSIBLE
CAUSE
The battery level is low
and the camera
doesn't have enough
power to complete the
image capture.
White Balance is not
set properly.
The LCD plastic
monitor cover is dirty.
LCD is turned off.
The battery level is
low.
The operating system
may not be allocating
adequate resources to
download the image.
POSSIBLE
SOLUTION
Replace batteries.
Reset White Balance.
You should clean the
LCD monitor cover.
Turn on the LCD by
pressing .
Replace batteries.
Reset the camera by
opening and closing the
battery door. Reset the
computer.
TAKING PICTURES/VIDEO CLIPS
WHITE BALANCE
47
LCD
DOWNLOADING PICTURES TO PC
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48
9. Getting Help
If you need help with your camera, refer to the Troubleshooting section of
this manual. If you still cannot find the solution, visit our Web site at
www.support.concordcam.com. Most support issues are answered
in the Frequently Asked Questions (FAQ) section.
Toll Free in the US and Canada:
(866) 522-6372
Toll Free in Europe:
UK: 0800-1696482 Spain: 900-973195
•Germany: 0800-1800563 Italy: 800-781883
•France: 0800-917599
Toll:
31-53-4829779
For Software Technical Support, please contact:
I
n the USA
and Canada:
ArcSoft, Inc.
46601 Fremont Blvd.
Fremont, CA 94538
Monday – Friday
8:30AM - 5:30PM (PST)
Tel: (510) 440-9901 Fax: (510) 440-1270
E-mail: support@arcsoft.com
Web: www.arcsoft.com
I
n Europe:
Arcsoft, Inc.
Unit, Shannon Industrial
Estate
Shannon, Co. Clare, Ireland
Tel: +353 (0) 61 702087 Fax: +353 (0) 61 702001
E-mail: europe@arcsoft.com
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49
10. Camera Specifications
Lens
Focusing
Image Sensor
Image Size
Image Quality
Sensor Output
Sensitivity
Exposure
Digital Zoom
ImageStorage
Removable Storage
Output file format
Optical Viewfinder
Image Review
On Screen Display
(OSD)
Menu on LCD
9.9 mm f/3.2 glass lens, 5 elements in 5 groups,
(Equivalent to 48mm lens on 35mm format)
Focus free 1.2m to infinity
1.3M (1280 x 1024 pixel) CMOS sensor
7.7 x 5.8 mm
Fine - 1280 x 960, JPEG 5.5:1
Standard - 1280 x 960, JPEG 12:1
Economy - 1280 x 960, JPEG 24:1
1280 x 960, 24 bit color depth output
Equivalent to ~ ISO100 Silver Halide Film
Auto exposure, Auto white balance
Up to 2X
7MB non-volatile memory:
- Fine, 14 images
- Standard, 33 images
- Economy, 54 images
MMC card slot
JPEG compression
Reversed Galilean type with 85% coverage and 0.4x
magnification
On 1.6" TFT LCD (resolution 312 x 230) with white
LED back lighting and 2X enlargement capability
Display: Frame counter, Battery status
User selectable: Flash mode, self-timer, image quality,
NTSC/PAL TV mode, image delete indicator, camera
life view mode and review mode, video clip, white
balance (AWB, Sunny, Fluorescent, Tungsten),
brightness (2 steps), time-out period, drivers
(TWAIN/WDM and Mass storage), Format memory,
digital zoom (1x 1.25x 1.5x and 2x)
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50
Camera Specifications
Frame Counter
Self-timer
Flash Unit
Power Source
Battery Life
Power Management
Dimensions
Weight
Connectivity
Web Camera and
Video Mode
System
Connectivity
PC Software
Image Refresh Rate
for Web Camera
Video Resolution
LCD Counter, counting forward
Approx. 10s delay with blinking red LED
-Flash-off-mode
-Auto Flash
- Always Flash (for user use in backlight condition)
- When USB is plugged-in, strobe charging is
disabled
- 3m (10ft) maximum distance.
- Charge time is less than 7 seconds at room
temperature when using new Kodak Battery
3V 2xAA LR6
Up to 120 Pictures (approx.)
Auto-power-off after 15, 30, 60, 90 seconds or no
auto time out (User Programmable) without activity
110 x 62 x 35.9mm
116.2g (without battery and MMC card)
USB 1.1 connector direct to PC or Mac
MMC connector connects to MMC card reader
Video connector direct to TV (NTSC / PAL)
WDM for mini port stream driver
TWAIN Driver, WDM Driver and Mass Storage Driver
for Windows 98SE, 2000, ME, XP
Mass Storage Driver for Mac OS 9.x or above
Arcsoft PhotoImpression, Arcsoft VideoImpression
30fps
QVGA, Record & Playback
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Camera Specifications
Accessories CD ROM including Multilingual User Manual PDF
format
USB Cable
TV Cable
Wrist Strap
2xAA Alkaline Batteries
Pouch
Multilingual User's Guide
Multilingual Quick Start Guide
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11. Warranty Information
LIMITED WARRANTY
The manufacturer warrants your Concord Eye-Q Duo LCD camera for a period of
1 year from the date of purchase to be free from defects in material and
workmanship. The warranty period shall be extended accordingly if applicable
mandatory legislation in effect on the date of purchase requires a longer
warranty period. The manufacturer, at its option, will repair or replace or have
repaired or replaced, at a location selected by the manufacturer, each product
which is proven to the satisfaction of the manufacturer to be defective in
material or workmanship. This warranty shall be limited to the camera for
defects which were not caused by misuse, abuse, improper handling, tampering
or attempts to repair by the owner or any unauthorized repair service or repair
man. This warranty is limited solely to the above and applies only for the
period set forth. We will not be liable for any loss or damage, incidental or
consequential of any kind, whether based on warranty, contract or negligence
arising in connection with the sale, use or repair of the product. Our maximum
liability shall not in any case exceed the sale price. This warranty is for the
benefit of the original purchaser only. This warranty gives you specific legal
rights and may vary from jurisdiction to jurisdiction. The manufacturer makes
no representation or warranties with regard to the contents of the User's Guide
and Quick Start Guide. Non-Concord brand equipment and software and the
Concord Eye-Q Duo LCD TWAIN driver distributed with your Concord Eye-Q Duo
LCD camera are sold "as is" and without warranty of any kind from Concord,
including any implied warranty regarding merchantability, fitness for a particular
purpose, and non-infringement of third party rights, and all such warranties are
disclaimed. The sole warranty, if any, for non-Concord branded items, if any, is
given by the manufacturer or producer thereof.
Concord, Concord Eye-Q and the Concord Eye-Q logo are registered trademarks or
trademarks of Concord Camera Corp., in the United States and/or other countries. Microsoft
and Windows are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries. Mac and Macintosh are registered trademarks or
trademarks of Apple Computer, Inc. in the U.S. and other countries. All other brands and
product names are either registered trademarks or trademarks of their respective owners.
Copyright 2002 Concord Camera Corp.
510939-02
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Technical Support Hot Line:
Toll Free In the USA & Canada
1-866-522-6372
Toll Free In Europe
UK: 0800-169-6482
BELGIUM: 0800-787-57
FRANCE: 0800-917-599
GERMANY: 0800-1800-563
SPAIN: 900-973-195
ITALY: 800-781-883
All Other Countries - Toll
31-53-482-9779
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54

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