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TROUBLESHOOTING
En
POSSIBLE CAUSE
There was insufficient flash for the
picture and the flash did not fire.
This happens when the camera is
set to Auto Flash.
Camera’s flash has been turned
off.
Flash did not charge.
Subject or camera was moved as
the picture was taken.
White balance is not set properly.
Memory is full.
Camera is not set in picture/video
clip taking mode.
Power is off.
Camera is in Auto Power off mode.
The SD card is locked or write
protected.
Viewfinder is dirty.
Something was blocking the lens
when taking the picture.
The picture was not centered
correctly in the viewfinder.
The battery level is low and the
camera does not have sufficient
power to complete picture capture.
The camera is not turned on.
The camera is processing a
picture; the ready LED light is still
blinking.
SYMPTOM
Flash did not work.
Picture taken is blurry.
There is something wrong
with the color of your
photographs.
Cannot take a picture or a
video clip.
Cannot take a picture or a
video clip when using an SD
memory card.
Picture is blurred when
looking through the
viewfinder.
Part of the picture/video clip
is missing.
Camera is not responding
during picture capture.
The shutter button does not
work.
POSSIBLE SOLUTION
This is normal as your cameras
electronic light sensor is
programmed to only fire the flash
when needed.
Turn the flash to Auto flash.
Verify that the Ready LED has
stopped blinking before taking a
picture.
Hold camera steady until picture is
taken.
Reset the white balance feature to
Auto, or for the specific lighting in
the surrounding area.
Delete all pictures and continue
shooting.
Download the stored files to your
PC and delete the files from the
camera internal memory or
memory card.
Insert a memory card with
sufficient memory available.
Set the camera to the proper mode
for recording video clips, or taking
photographs.
Turn the power on.
Remove the SD card from the card
slot and slide the lock switch to
unlock.
Clean the viewfinder with a soft
cloth or cotton swab. See the
Camera maintenance section.
Keep hands, fingers, etc. away
from the lens when taking a
picture.
Leave space around the subject
when centering the picture in the
viewfinder.
Replace battery.
Turn the camera on.
Wait until the light stops blinking
before attempting to take another
picture.
