615721

Canon imagePROGRAF PRO-1000 - MAC Handleiding

4
Verklein
Vergroot
Pagina terug
1/748
Pagina verder
PRO-1000 series
Online Manual
Read Me First
Printer Functions
Printing
Troubleshooting
English
Contents
Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printer Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connect Wirelessly with Ease in "Direct Connection". . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Print Photos Easily Using My Image Garden. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Download a Variety of Content Materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Print Items with Easy-PhotoPrint+ (Web Application). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Managing Printer Conveniently Using Quick Utility Toolbox. . . . . . . . . . . . . . . . . . . . . . . . 34
Available Connection Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Print Professional Photos Using Print Studio Pro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Browse/Print Photo Items Using Pro Gallery Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Managing Paper Information on Printer Using Media Configuration Tool. . . . . . . . . . . . . . 41
Managing Printer Status Using Device Management Console. . . . . . . . . . . . . . . . . . . . . . 42
Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Notice for Web Service Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer. . . . . . . . . . . . . . . . . . 45
Before Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Requirements for Canon Inkjet Cloud Printing Center operation. . . . . . . . . . . . . . . . . . . . . . . 47
Registering User Information to Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . 48
Registering User Information to Canon Inkjet Cloud Printing Center (No LCD Monitor/Using
PRO-1000 series or PRO-500 series). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Canon Inkjet Cloud Printing Center window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Adding a Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Adding a PIXMA/MAXIFY Cloud Link User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Troubleshooting Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY. . . . . . . . . 106
Printing with Windows RT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Handling and Use of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Media Types You Can Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Media Types You Cannot Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Before Printing on Art Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Paper Sources to Load Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Loading Paper in the Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Loading Paper in the Manual Feed Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Making Settings from Operation Panel or Web Browser. . . . . . . . . . . . . . . . . . 127
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
LCD and Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Changing Settings from Operation Panel/Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . 132
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Administrator password setting (Item for administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Setting Administrator Password on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Device user settings (Item for administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Web service setup (Item for administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Language selection (Item for administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Energy saving settings (Item for administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Quiet setting (Item for administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
PictBridge print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Paper-related settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Job management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Firmware update (Item for administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Printer information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
LAN settings (Item for administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Auto maintenance settings (Item for administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Maintenance page size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Reset setting (Item for administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Changing Printer's Setting Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Changing Settings Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Changeable Setting Items Using Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Setting Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Confirming that the Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Notice for the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Notice for Unplugging the Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Network Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Another Printer Found with Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows). . . 195
Adjustments for Better Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Aligning the Print Head Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Color Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Managing Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Performing Color Calibration Using the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . 204
Performing Color Calibration from Quick Utility Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . 207
Paper that Can Be Used in Color Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Maintenance and Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Replacing Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Checking the Ink Status with the LCD on the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Cleaning the Print Head Deeply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Performing the System Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Performing Maintenance Functions from Your Computer (Mac OS). . . . . . . . . . . . . . . . 237
Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Printing a Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Checking the Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Replacing the Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Checking the Maintenance Cartridge Status with the LCD on the Printer. . . . . . . . . . . . . . . . . . . . . . . 247
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Cleaning the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Cleaning the Paper Feed Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Cleaning the Inside of the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Other Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Relocating Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Other Sizes than Letter or Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Letter, Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Sizes for 0.98 inch (25 mm) Margin Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Legal Restrictions on Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Basic Printing Workflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Printing Photos from a Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Printing Photos from a Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Enhanced Printing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Printing from Application Software (Mac OS Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Printing with Easy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Paper Settings on the Printer Driver and the Printer (Media Type). . . . . . . . . . . . . . . . . . . . 306
Paper Settings on the Printer Driver and the Printer (Paper Size). . . . . . . . . . . . . . . . . . . . 308
Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Setting the Stapling Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Execute Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Scaling the Printing to Fit the Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Changing the Clear Coating Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Switching the Paper Source to Match the Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Setting Paper Dimensions (Custom Size). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Changing the Print Quality and Correcting Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Setting the Print Quality Level (Custom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Printing a Color Document in Monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Adjusting Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Specifying Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Optimal Photo Printing of Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Adjusting Colors with the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software). . . . . . 337
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver). . . . . . . . . . . . 339
Interpreting the ICC Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Adjusting Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Adjusting Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Adjusting Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Printing Using a Web Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Getting Google Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Registering Printer with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Printing from Computer or Smartphone with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . 355
Deleting Printer from Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Printing from an AirPrint-enabled Printer with Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Printing Directly from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Android Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Printing from an AirPrint-enabled Printer with iOS Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Using Printer with Direct Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Printing Using a Web Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Printing Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
Printing Templates Such as Lined or Graph Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Printing from Digital Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device. . . . . . . . . . . . . . . . 382
PictBridge (Wireless LAN) Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Windows Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386
Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387
My Image Garden Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Print Studio Pro Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Quick Utility Toolbox Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Media Configuration Tool Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Device Management Console Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Accounting Manager Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Mac OS Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
How to Open the Printer Driver Setup Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400
Page Setup Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Print Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Registering a Changed Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Quality & Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Color Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Paper Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Page Processing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Canon IJ Printer Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Opening the Canon IJ Printer Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Changing Printer Settings from Your Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Reducing the Printer Noise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Updating Media Information in Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) 423
Setting Accounting information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Maintenance of this Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Display the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429
Updating the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430
Obtaining the Latest Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
Delete the Unnecessary Canon IJ Printer from the Printer List. . . . . . . . . . . . . . . . . . . . . . . . . . . 432
Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
Settings on Print Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436
Settings on Client PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Restrictions on Printer Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
My Image Garden Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Print Studio Pro Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Quick Utility Toolbox Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Media Configuration Tool Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Device Management Console Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Accounting Manager Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
iOS Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448
Browse/Print Photo Items Using Pro Gallery Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY. . . . . . . . . 106
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY. 106
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452
Power Does Not Come On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454
Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455
Paper Does Not Feed Properly/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459
Print Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
No Ink Comes Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464
An Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470
Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 471
Cannot Find Printer on Check Printer Settings Screen (Windows). . . . . . . . . . . . . . . . . . . . . . . . 472
Check 1: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473
Check 2: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474
Check 3: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475
Check 4: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477
Check 5: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
Check 6: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479
Check 1: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
Check 2: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481
Check 3: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482
Check 4: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483
Check 5: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484
Check 6: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485
Check 7: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup
(Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 486
Cannot Find Printer on Select Printer Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487
Searching Printer by IP Address or Host Name During Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . 488
Cannot Proceed beyond Printer Connection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491
Cannot Find Printer while Using Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493
Cannot Find Printer while Using Wired LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495
Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496
Printer Suddenly Cannot Be Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
Network Key Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501
Administrator Password Set for Printer Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503
Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings. . . . . . . . . . . 504
Printing Is Slow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506
Cannot Access to Internet on Wireless LAN from Communication Device. . . . . . . . . . . . . . . . . . 507
Ink Level Not Shown on Printer Status Monitor (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508
Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509
Message Appears on Computer During Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512
Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
Problems while Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516
Cannot Print from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520
Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464
Print Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
Cannot Complete Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 529
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear. . . . . . . . . . . . . . . . . 530
Lines Are Misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533
Lines Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 534
Images Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535
Ink Blots / Paper Curl. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536
Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537
Back of Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540
Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541
Uneven or Streaked Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 542
Small Dots of Ink Adheres to Margins of Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544
Printed Colors Are Inaccurate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545
Documents Are Printed in Monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 547
No Ink Comes Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463
Paper Does Not Feed Properly/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459
Printing Stops. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 551
Cannot Print Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 552
Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows). . . . . . . . . . . . . . . . . 553
Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 554
Power Does Not Come On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454
Power Shuts Off By Itself. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 556
USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 557
Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 558
LCD Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 559
LCD Shows Wrong Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560
Printer Status Monitor Not Displayed (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 561
It Takes a Long Time for Printer to Warm Up/Printer Is Making an Operation Noise. . . . . . . . . . . . . . . 562
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 563
Cannot Install Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 564
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows). . . . . . . 566
Updating Printer Driver in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 567
Uninstalling IJ Network Device Setup Utility (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 568
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569
An Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466
Message Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 572
Error Message Appears on PictBridge (Wireless LAN) Compliant Device. . . . . . . . . . . . . . . . . . . . . . 578
Checking Error History on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 580
If You Cannot Solve a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 581
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 582
List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 584
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585
Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 588
Other Cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 592
1006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593
1062. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 595
1201. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 596
1204. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 597
1205. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598
1206. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599
1207. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 600
1208. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 601
1209. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602
1250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 603
1261. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604
1270. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 605
1293. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606
1340. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607
1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608
1403. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 609
1405. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610
1406. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
1407. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612
1408. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613
1409. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614
140A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615
140B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 616
140C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 617
140D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 618
140E. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619
140F. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 620
1410. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 621
1411. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 622
1412. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 623
1413. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 624
1414. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625
1415. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 626
1416. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 627
1417. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 628
1418. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 629
1419. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 630
141A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 631
141B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 632
1466. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 633
1467. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 634
1491. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 635
1493. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 636
1551. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 637
1552. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 638
1600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 639
1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 640
1681. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 641
1684. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 642
1720. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 643
1721. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 644
1722. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 645
1730. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 646
1731. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 647
1751. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 648
1752. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 649
1753. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650
1880. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 651
1881. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 652
1890. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 653
2102. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 654
2103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 655
2114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 656
2123. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 659
2500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660
2501. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 661
2502. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 662
2503. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 663
3000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 664
3250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665
3306. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 666
3310. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 667
3311. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 668
3312. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 669
3313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 670
3314. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671
3315. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 672
3316. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 673
3317. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 674
3318. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675
3319. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 676
3413. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 677
4100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 678
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 679
4109. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 680
4111. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 681
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 682
5110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 683
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 684
5250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 685
520A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 686
520B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 687
520C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 688
520D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 689
5400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 690
5403. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 691
5700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 692
5701. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 693
5B16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 694
5C00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695
5C01. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 696
5C10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 697
5C11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 698
5C12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 699
5C13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700
5C14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 701
5C20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 702
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 703
6500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704
6502. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705
6700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 706
6701. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 707
6800. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 708
6801. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 709
6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 710
6901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 711
6902. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712
6910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 713
6911. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 714
6920. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 715
6921. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 716
6930. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 717
6931. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 718
6932. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719
6933. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 720
6940. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 721
6941. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 722
6942. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 723
6943. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 724
6944. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 725
6945. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 726
6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 727
6F00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 728
7400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 729
7401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 730
7402. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 731
8100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 732
8200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733
B202. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 734
B203. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 735
B204. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 736
B205. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 737
B206. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 738
B207. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 739
B208. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 740
B209. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 741
B400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 742
B505. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 743
B506. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 744
B507. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 745
B600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 746
B801. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 747
B802. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 748
Using This Online Manual
Symbols Used in This Document
Touch-enabled Device Users (Windows)
Symbols Used in This Document
Warning
Instructions that, if ignored, could result in death or serious personal injury caused by incorrect
operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or material damage caused by incorrect
operation of the equipment. These must be observed for safe operation.
Important
Instructions including important information. To avoid damage and injury or improper use of the
product, be sure to read these indications.
Note
Instructions including notes for operation and additional explanations.
Basics
Instructions explaining basic operations of your product.
Note
• Icons may vary depending on your product.
Touch-enabled Device Users (Windows)
For touch actions, you need to replace "right-click" in this document with the action set on the operating
system. For example, if the action is set to "press and hold" on your operating system, replace "right-click"
with "press and hold."
17
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Note
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---- Part 1: CMU/UCD copyright notice: (BSD like) -----
Copyright 1989, 1991, 1992 by Carnegie Mellon University
Derivative Work - 1996, 1998-2000
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All Rights Reserved
Permission to use, copy, modify and distribute this software and its documentation for any purpose and
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ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) -----
Copyright (c) 2001-2003, Networks Associates Technology, Inc
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Redistribution and use in source and binary forms, with or without modification, are permitted provided
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THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS''
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE
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DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
21
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) -----
Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
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following disclaimer in the documentation and/or other materials provided with the distribution.
* The name of Cambridge Broadband Ltd. may not be used to endorse or promote products derived from
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THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND ANY EXPRESS OR
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BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER
IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) -----
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rights reserved.
Use is subject to license terms below.
This distribution may include materials developed by third parties.
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Redistribution and use in source and binary forms, with or without modification, are permitted provided
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endorse or promote products derived from this software without specific prior written permission.
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AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
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DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
22
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 5: Sparta, Inc copyright notice (BSD) -----
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---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----
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DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
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THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 7: Fabasoft R&D Software GmbH & Co KG copyright notice (BSD) -----
Copyright (c) Fabasoft R&D Software GmbH & Co KG, 2003 oss@fabasoft.com
Author: Bernhard Penz
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
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following disclaimer.
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following disclaimer in the documentation and/or other materials provided with the distribution.
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may not be used to endorse or promote products derived from this software without specific prior written
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IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
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The following applies only to products supporting Wi-Fi.
(c) 2009-2013 by Jeff Mott. All rights reserved.
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WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
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FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
24
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
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THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
25
Enter keywords in the search window and click (Search).
You can search for target pages in this guide.
Entry example: "(your product's model name) load paper"
Search Tips
You can search for target pages by entering keywords in the search window.
Important
•
This function may not be available in some countries/regions.
Note
•
The displayed screen may vary.
•
When searching from this page without entering your product's model name or your application's name,
all products supported by this guide will be considered for the search.
If you want to narrow down the search results, add your product's model name or your application's
name to the keywords.
•
Searching for Functions
Enter your product's model name and a keyword for the function you want to learn about
Example: When you want to learn how to load paper
Enter "(your product's model name) load paper" in the search window and perform a search
•
Troubleshooting Errors
Enter your product's model name and a support code
Example: When the following error screen appears
Enter "(your product's model name) 1003" in the search window and perform a search
26
Note
• The displayed screen varies depending on your product.
• Searching for Application Functions
Enter your application's name and a keyword for the function you want to learn about
Example: When you want to learn how to print collages with My Image Garden
Enter "My Image Garden collage" in the search window and perform a search
• Searching for Reference Pages
Enter your model name and a reference page title*
* You can find reference pages more easily by entering the function name as well.
Example: When you want to browse the page referred to by the following sentence on a scanning
procedure page
Refer to "Color Settings Tab" for your model from Home of the Online Manual for details.
Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a
search
27
Printer Functions
Connect Wirelessly with Ease in "Direct Connection"
Print Photos Easily Using My Image Garden
Download a Variety of Content Materials
Print Items with Easy-PhotoPrint+ (Web Application)
Managing Printer Conveniently Using Quick Utility Toolbox
Available Connection Methods
Print Professional Photos Using Print Studio Pro
Browse/Print Photo Items Using Pro Gallery Print
Managing Paper Information on Printer Using Media Configuration Tool
Managing Printer Status Using Device Management Console
Using PIXMA/MAXIFY Cloud Link
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY
Printing with Windows RT
28
Connect Wirelessly with Ease in "Direct Connection"
The printer supports "direct connection" in which you can connect to the printer wirelessly from a computer
or smartphone even in an environment without a wireless router.
Switch to "direct connection" with simple steps to enjoy printing wirelessly.
Using Printer with Direct Connection
29
Print Photos Easily Using My Image Garden
Organize Images Easily
In My Image Garden, you can register the names of people and events to photos.
You can organize photos easily as you can display them not only by folder but also by calendar, event,
and person. This also allows you to find the target photos easily when you search for them later on.
<Calendar View>
<People View>
Printing Photos Easily
Print your favorite photos easily in the following three steps.
1. Select image you want to print.
2. Select layout and paper size.
3. Click Print.
Place Photos Automatically
Delightful items are created easily as the selected photos are placed automatically according to the
theme.
30
Other Various Functions
My Image Garden has many other useful functions.
Refer to the following for details.
What You Can Do with My Image Garden (Windows)
What You Can Do with My Image Garden (Mac OS)
31
Download a Variety of Content Materials
CREATIVE PARK
A "printing materials site" where you can download all the printing materials for free.
Various types of content such as seasonal cards and paper crafts that can be made by assembling paper
parts are provided.
CREATIVE PARK PREMIUM
A service where customers using models that support PREMIUM Contents can download exclusive
printing materials.
PREMIUM Contents can be downloaded easily via My Image Garden or Easy-PhotoPrint+. Downloaded
PREMIUM Contents can be printed directly with My Image Garden or Easy-PhotoPrint+.
To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for
all colors on a supported printer.
Note
• The designs of PREMIUM Contents provided in this page are subject to change without prior notice.
32
Print Items with Easy-PhotoPrint+ (Web Application)
You can easily create and print personalized items such as calendars and collages, anytime and anywhere,
by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet.
By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble
of installation.
Moreover, you can use various photos for your item through integration with social networks such as
Facebook, or with online storage, web albums, etc.
Refer to "Easy-PhotoPrint+ Guide" for details.
33
Managing Printer Conveniently Using Quick Utility Toolbox
Quick Utility Toolbox is a shortcut menu that lets you access the functions you want to use with one click.
After installing utilities compatible with Quick Utility Toolbox, they will be added to this menu. The Quick
Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and
doing other management tasks.
Refer to the following for details.
Quick Utility Toolbox Guide (Windows)
Quick Utility Toolbox Guide (Mac OS)
34
Available Connection Methods
The following connection methods are available on the printer.
Wireless Connection
• With a wireless router
• Without a wireless router
Wired Connection
USB Connection
Wireless Connection
There are two methods for connecting the printer to your device (such as a smartphone). One method is
to connect using a wireless router, and the other method is to connect without using a wireless router.
The two connection methods cannot be used at the same time.
If you have a wireless router, we recommend you use the method described in Connection Using a
Wireless Router.
When connecting another device while a device is already connected to the printer, connect it using the
same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
35
• Connection Using a Wireless Router
◦ Connect the printer and a device using a wireless router.
◦ Connection methods vary depending on the wireless router type.
◦ You can change network settings such as the SSID and security protocol on the printer.
◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) is
displayed in the device's screen, you can connect the device to the printer using the wireless
router.
• Connection without Using a Wireless Router
◦ Connect the printer and a device without using a wireless router. Connect a device and the printer
directly using the printer's direct connection.
◦ When establishing a connection in the direct connection, Internet connection may become
unavailable. In that case, web services for the printer cannot be used.
◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the
direct connection, the connection between the device and wireless router will be disabled. In that
case, the connection of the device may switch to a mobile data connection automatically
depending on your device. Transmission fees for connecting to the Internet using a mobile data
connection apply.
◦ In the direct connection, you can connect up to five devices at the same time. If you try to connect
a sixth device while five devices are already connected, an error will appear. If an error appears,
disconnect a device you do not use and configure settings again.
◦ Network settings such as the SSID and security protocol are specified automatically.
Wired Connection
Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable.
USB Connection
Connect the printer and a computer with a USB cable. Prepare a USB cable.
Restrictions
(Appears in a new window)
36
Restrictions
When connecting another device while a device (such as a smartphone) is already connected to the printer,
connect it using the same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Connect via wireless router
• You cannot establish a printer with wireless and wired connections at the same time.
• Make sure your device and the wireless router are connected. For details on checking these settings,
see the manual supplied with the wireless router or contact its manufacturer.
As for a device already connected to the printer without using a wireless router, reconnect it via a
wireless router.
• Configuration, router functions, setup procedures and security settings of network devices vary
depending on the system environment. For details, see the manual for your network device or contact
its manufacturer.
• Check if your device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.
• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security
protocol. Change the security protocol for your device to something other than WEP and TKIP or
change the setting to something other than "IEEE802.11n only."
The connection between your device and the wireless router will be temporarily disabled while the
setting is changed. Do not proceed to the next screen of this guide until setup is complete.
• For office use, consult your network administrator.
• Note that if you connect to a network with no security protection, your personal information could be
disclosed to a third party.
Direct Connection
Important
• If a device is connected to the Internet via a wireless router, and you then connect it to a printer in
Direct Connection mode, the existing connection between the device and wireless router will be
disabled. In that case, the connection of the device may switch to a mobile data connection
automatically depending on your device. When you connect to the Internet using a mobile data
connection, charges may apply depending on your contract.
• When you connect a device and the printer using Direct Connection, the connection information
will be saved to Wi-Fi settings. The device may be connected to the printer automatically even
after disconnecting it or connecting it to another wireless router.
• You cannot connect to a wireless router and a printer in Direct Connection mode at the same
time. If you have a wireless router, it is recommended that you use the wireless router to connect
to the printer.
• To prevent automatic connection to the printer in Direct Connection mode, change the connection
mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the
device.
For details on checking or changing wireless router settings, see the wireless router manual or
contact its manufacturer.
• If you connect a device and the printer using Direct Connection, Internet connection may become
unavailable depending on your environment. In that case, web services for the printer cannot be used.
37
• In Direct Connection mode, you can connect up to five devices at the same time. If you try to connect
a sixth device while five devices are already connected, an error will appear.
If an error appears, disconnect a device that does not use the printer, then configure settings again.
• Devices connected to the printer using Direct Connection cannot communicate with each other.
• Firmware updates for the printer are not available while using Direct Connection.
• When a device has been connected to the printer without using a wireless router and you want to set
it up again using the same connection method, disconnect it first. Disable the connection between the
device and printer in the Wi-Fi setting screen.
Connection Using a Wired Network
• You cannot establish a printer with wireless and wired connections at the same time.
• When using a router, connect the printer and a device to the LAN side (same network segment).
38
Print Professional Photos Using Print Studio Pro
Print Studio Pro is a plug-in that makes professional photo printing easier and more convenient. Applications
such as Digital Photo Professional and Adobe Photoshop are supported.
In addition to printing bordered photos and borderless photos, you can perform various printing tasks such
as index printing, grayscale printing and printing using ICC profiles.
You can also adjust the margins or add text.
Print Studio Pro has many other useful functions.
Refer to the following for details.
What You Can Do with Print Studio Pro (Windows)
What You Can Do with Print Studio Pro (Mac OS)
39
Browse/Print Photo Items Using Pro Gallery Print
Pro Gallery Print is a dedicated iPad app developed for the PRO series. This is an application that allows
you to browse/print photo items from an iPad even from remote locations through integration with web
services for professionals.
Pro Gallery Print is available for free from App Store.
Important
• Download requires registration for an App Store account.
• The application can be downloaded for free; however, transmission fees for connecting to App Store
apply.
• Download is not possible if your operating system environment does not support the application. The
application download page may not appear as well.
40
Managing Paper Information on Printer Using Media Configuration
Tool
Media Configuration Tool is software for managing the paper information on the printer.
Use Media Configuration Tool to:
• Add new paper information to the printer by downloading the paper information file automatically from
the Canon website when paper supported by the printer is newly added.
• Change the preferences such as display order and paper names for media types used on the printer's
Operation Panel and in the printer driver's dialog boxes.
• Customize genuine Canon paper's paper information file to newly create a paper information file for your
non-genuine paper.
Refer to the following for details.
Media Configuration Tool Guide (Windows)
41
Managing Printer Status Using Device Management Console
Device Management Console is software for checking the printer status or color calibrating the printer.
Use Device Management Console to:
• Check the status of a printer connected via a network or USB.
• E-mail the administrator in case of a printer warning or error.
• Identify the color calibration status or perform color calibration.
Refer to the following for details.
Device Management Console Guide (Windows)
Device Management Console Guide (Mac OS)
42
Using PIXMA/MAXIFY Cloud Link
By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON
iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:
• Print images from a photo-sharing service
• Print documents from a data management service
• Save scanned images to a data management service.
• Use Twitter to report the printer status, such as no paper or low ink levels.
In addition, you can use various functions by adding and registering apps that are linked with various cloud
services.
Using PIXMA/MAXIFY Cloud Link from Your Printer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer
Important
• In certain countries, PIXMA/MAXIFY Cloud Link may not be available or the available apps may be
different.
• Some apps require that you have an account before you use those apps. For such apps, please set up
an account beforehand.
• To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage.
• The screen display may change without prior notice.
43
Notice for Web Service Printing
When Using Web Service
• Canon does not guarantee the continuity and reliability of the web services provided, the availability of
site access, or permission to download the materials.
• Canon may at any time update, change, or delete the information provided through the web service,
or may suspend or discontinue the service without prior notice. Canon shall not be held responsible
for any damages resulting from such actions.
• In no event shall Canon be liable for any damages whatsoever resulting from the use of the web
services.
• User registration is necessary before you can use the external link site.
When you use the external link site, observe the conditions of use of the site and use the service
within your own responsibility.
• All or part of the web service may not be available depending on the country or region you live in.
• Depending on your network environment, some functions on web service are not available. Even if
they are available, it may take a while to print or display the contents, or communication may be
interrupted while operation is in progress.
• When you use web service, your machine's name, information of your region or country, your selected
language, and what kind of service you use (e.g. photo sharing site) are sent to and saved in our
server. Canon is unable to identify specific customers using this information.
• Before you transfer ownership or dispose of a printer that supports a color LCD monitor, select
Device settings -> Reset setting -> Reset all and delete your login name and password.
• For details, contact a Canon-authorized sales representative in the country or region you live in.
To Those Living in Mainland China
• PIXMA/MAXIFY Cloud Link, Easy-PhotoPrint+, and some functions of Canon PRINT Inkjet/SELPHY,
which are included with this machine, are provided by Canon Inc.
However, as the server is installed outside of mainland China, some of these services may not be
available yet.
Copyrights and Rights of Publicity
When printing using a service provided by Canon
1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as
"the materials") provided on the printing service belongs to their respective owners. Issues pertaining
to Rights of Publicity may arise regarding the use of any of people or characters displayed on the
printing service.
Except as otherwise permitted (please see "2" below), copying, modifying or distributing all or a
portion of any of the materials contained on the web template printing service without prior consent of
the respective rights (Rights of Publicity and Copyright) holder is strictly prohibited.
2. All of the materials provided on the web template printing service can be freely used for personal and
non-commercial purposes.
44
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or
Computer
Before Using Canon Inkjet Cloud Printing Center
Registering User Information to Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center
Adding a Printer
Adding a PIXMA/MAXIFY Cloud Link User
Troubleshooting Canon Inkjet Cloud Printing Center
45
Before Using Canon Inkjet Cloud Printing Center
Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you
to perform operations such as registering and managing apps from your smartphone or tablet device, and
checking the print status, print error, and ink status of the printer. You can also print app photos and
documents from your smartphone or tablet.
First, check the following content:
• Precautions
If you plan to use the web service to print documents, be sure to check these precautions beforehand.
• Printer specification
Check that Canon Inkjet Cloud Printing Center supports the printer.
Some models do not support this function. To check whether your model supports this function, see
"Models that Support Canon Inkjet Cloud Printing Center".
• Network environment
The printer must be connected to a LAN and to the Internet.
Important
• The user will bear the cost of Internet access.
• Operating requirements
For computers, smartphones, and tablet devices, see "Requirements for Canon Inkjet Cloud Printing
Center operation".
Important
• This service may not be available in certain countries or regions. Also even if the service is available,
there are apps that cannot be used in certain regions.
Registering User Information to Canon Inkjet Cloud Printing Center
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Requirements for Canon Inkjet Cloud Printing Center operation
Computer
CPU x86 or x64 1.6 GHz or higher
RAM 2 GB or higher
Monitor display
Resolution 1024 x 768 pixels or higher
Number of display colors 24 bits (true-color) or higher
OS Browser
Windows Vista SP1 or later
Internet Explorer 9
Mozilla Firefox
Google Chrome
Windows 7
Internet Explorer 9, 10, 11
Mozilla Firefox
Google Chrome
Windows 8
Internet Explorer 10, 11
Mozilla Firefox
Google Chrome
Windows 8.1
Internet Explorer 11
Mozilla Firefox
Google Chrome
Mac OS X v10.6-OS X Mavericks v10.10 Safari 5.1, 6, 7, 8
Smartphone or tablet
OS Browser Resolution
iOS 6.1 or later
OS standard browser
320 x 480 or higher
Android 2.3.3 or later 480 x 800 or higher
*Android3.x is not supported.
The operation requirements may change without prior notice. If this happens, you may no longer be able to
use this service from your computer, smartphone, or tablet.
Important
• On the browser you are using, enable JavaScript and cookies.
• If you use the zoom function or change the font size on your browser, the web pages may not display
correctly.
• If you use the translation function of Google Chrome, the web pages may not display correctly.
• The service does not support the use of its provided services through a proxy server outside of your
country.
• In an in-house network environment, the 5222 port must be released. For confirmation instructions,
contact the network administrator.
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Registering User Information to Canon Inkjet Cloud Printing Center
To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register
My account information.
If your model has color LCD monitor
If your model has monochrome LCD monitor
If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series
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Registering User Information to Canon Inkjet Cloud Printing Center
(No LCD Monitor/Using PRO-1000 series or PRO-500 series)
To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register
My account information.
Registering from Your Smartphone, Tablet, or Computer
1.
Check that the printer is connected to the Internet
Important
•
To use this function, you must connect this printer to the Internet.
2.
Displaying Printer Information
For details, go to the Online Manual home page, and see "Checking Printer Information" for your
model.
3.
Select IJ Cloud Printing Center setup -> Register with this service
4.
Follow the instructions displayed in the window, and run the authentication
5.
When the Preparation for registration screen appears, select Send blank e-mail
Note
•
When you select Send blank e-mail, the "destination entry completed" mailer starts up
automatically.
After the blank e-mail is created, send that e-mail without making any changes.
If you want to register a different e-mail address, select Do not send to display the E-mail address
entry screen.
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In the displayed screen, enter the E-mail address that you want to register, and then select Continue
registration.
Note
• If you enter an e-mail address that has already been registered, you will receive an "already
registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address.
Important
• There are character restrictions for the e-mail address, as shown below.
•
Up to 255 characters consisting of single-byte alphanumeric characters and symbols (!$'*/
^_{}|~.-@). (Uppercase and lowercase letters are differentiated.)
• Multibyte characters cannot be used.
You will get an error if the e-mail address you enter contains a character that cannot be
used.
• If you registered a different e-mail address by mistake, you can cancel the registration by
Displaying Printer Information and selecting IJ Cloud Printing Center setup -> Delete from
this service.
To display printer information, go to the Online Manual home page, and see "Checking Printer
Information" for your model.
•
You may not be able to receive the notification if you are using a spam filter. If you have a
setting to receive only the e-mails from certain domains, be sure to change the setting to allow
receiving e-mails from "noreply@mail.cs.c-ij.com".
There will be no error display even if you could not receive the e-mail because of the spam filter
setting or if you entered an incorrect e-mail address.
6. Check that you received blank e-mail, and then select Yes
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7.
Follow instructions in screen display, and select OK
The registration page URL will be sent to the registered e-mail address.
Access the URL in the e-mail, Register the Information, and Complete the
User Registration
1. Check that e-mail containing URL has been sent to registered e-mail address, and
access URL
2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud
Printing Center, read the statements, and select Agree if you agree
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3.
Register password for logging in to Canon Inkjet Cloud Printing Center
In the My account registration screen, enter the password you want to register into Password and
Password (Confirmation), and then select Next.
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Important
• There are character restrictions for the Password, as shown below.
• The password must be between 8 and 32 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive)
4.
Enter Nickname
Enter any user name you want to use.
Important
•
The user name entry field has the following character restrictions:
•
The user name must be between 1 and 20 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive)
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5. Specify the Time zone setting, and select Done
Select your region on the list. If you cannot find your region on the list, select the one closest to your
region.
Apply daylight saving time
This appears only when there is a daylight saving time in the Time zone that you selected.
Select whether or not to apply the daylight saving time.
The registration is complete. A registration completion message is displayed.
When you select the OK button in the message, the login screen is displayed.
Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing
Center.
Using Canon Inkjet Cloud Printing Center
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Using Canon Inkjet Cloud Printing Center
When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use
the service.
1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/)
2.
On the Login screen, enter the E-mail address and Password, and then select Log in
Important
•
The e-mail address and password are case-sensitive. Make sure the case is correct.
E-mail address
Enter the e-mail address that you entered in the user registration.
Password
Enter the password that you entered in the user registration.
Keep login info
When you select the check box, the login screen is skipped for 14 days since the last day that the
service screen was accessed.
Important
• If you fail to log in five straight times, you will not be able to login again for about the next 60 minutes.
• You remain logged in for 60 minutes after the last access.
• The service may not function properly if you log in by using the same e-mail address from multiple
devices at the same time.
After logging in, you can use useful services such as adding/managing apps that work in conjunction with
this product's cloud functionality and checking the ink status.
For screen descriptions and operation instructions, see "Canon Inkjet Cloud Printing Center window".
Printing procedure
This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.
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Important
• The available functions differ depending on the app.
• The printing procedure differs depending on the app.
• You need to get the account and register photo and other data beforehand.
• The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf.
The file formats that can be printed differ depending on the app.
• Before you print, check that printer is on and is connected to the network. Then start.
• This is available if you are using a smartphone or tablet.
Note
• You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats.
1.
On the Main screen, select the app to be used
2.
Enter the information according to the instructions on the authentication screen, and then
select Log in
3.
In the displayed album list, select the album of your choice
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4.
In the displayed image list, select the image that you want to print, and then select Next
5. Make the necessary print settings, and then select Print
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6.
A print job completion message appears, and printing starts
To continue printing, select Continue, and perform the operation from Step 3.
To end the printing, select Apps. The screen returns to the apps list screen.
Important
• If a print job is not printed within 24 hours after the print job is issued, the print job will expire and
cannot be printed.
• With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are
also included in the print count.
Adding a Printer
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Canon Inkjet Cloud Printing Center window
This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your
smartphone, tablet device, or computer.
Description of the Login screen
Description of the Main screen
Description of the Login screen
This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
Important
• You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next 60
minutes.
• You remain logged in for 60 minutes after the last access.
Language
Select the language you will be using.
E-mail address
Enter the e-mail address that you entered in the user registration.
Important
• The e-mail address is case-sensitive. Make sure the case is correct.
Password
Enter the password that you entered in the user registration.
Keep login info
When you select the check box, the login screen is skipped for 14 days since the last day that the
service screen was accessed.
Reset password from here
Select this if you forgot the password.
Reset your password by following the instructions on the screen.
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Create new account
A new registration will be added to the Canon Inkjet Cloud Printing Center.
For a new registration, you need the Printer registration ID.
About this service
This displays the descriptions of this service.
System requirements
This displays the system requirements for the Canon Inkjet Cloud Printing Center.
Software license info
The licensing information of Canon Inkjet Cloud Printing Center is displayed.
Description of the Main screen
When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears.
If you are using a smartphone or a tablet, you can also print photos and documents.
Important
• With this service, the available functions differ depending on whether the user is the Administrator
or Standard user of the printer, and also on the management method that was set.
You can use areas shown below to start, add, and manage apps.
(1) Left context menu (Administrator only)
(2) Select printer
(3) Printer name area
(4) Right context menu
(5) Display area
(6) Menu area
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(1) Left context menu (Administrator only)
When you select , the left context menu appears.
When you select Mng. printer, Manage users, Group management, or Advanced management, the
corresponding screen appears.
Note
• Group management appears only when you use Select how to manage and set Manage by group
(for office users).
Mng. printer screen
From the Mng. printer screen, you can check or update printer information registered to the Canon
Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and add printers.
• Check the printer information
The registered printer name is displayed.
indicates that an error occurred on the printer.
• Display update date/time of the printer information
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This displays the date and time the printer information was last updated.
refreshes the information.
• Multiuser mode (MAXIFY series only)
If multiple users will be using the printer, add a check mark to Multiuser mode.
The check mark is linked to the Require security code screen.
• Copy apps
Select this to copy apps added in the selected printer to another printer.
When you select , the screen shown below appears.
Set the Destination printer and the Source printer. Then select OK.
Note
• If Select how to manage has been set, you can use this function only when you select
Manage app availability by printer.
For details, see "Tips on Using Canon Inkjet Cloud Printing Center (at Work)".
• Change the printer name
When you select , a screen to change the printer name appears.
Follow the instructions on the screen to change the name.
Important
• The printer name entry has the following character limitation:
• Up to 128 characters (Uppercase and lowercase letters are differentiated.)
• Delete printers
When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center.
When transferring the ownership of the printer, select Clear the information saved on the printer.
• Add printers
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Select this to add printers to be used in the Canon Inkjet Cloud Printing Center.
You need a Printer registration ID to add a printer.
Note
• Although the number of printers that can be registered for one domain is not limited, only up to
16 printers are guaranteed to operate.
Manage users screen
From the
Manage users screen, you can check user information registered to the Canon Inkjet Cloud
Printing Center, delete users, add users, and change the Administrator and Standard user settings.
• User deletion
Select the check box of the user to be deleted, and select Delete.
However, you cannot delete yourself. To delete yourself, cancel your membership from the My
account screen.
•
Adding a user
Select Add user. The user registration screen appears.
•
Changing Administrator and Standard user settings
To change the privileges of the Administrator or a Standard user, select Authority for the user
whom you want to change the settings for.
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Group management screen
From the Group management screen, you can use functions for checking group information registered
to Canon Inkjet Cloud Printing Center, changing groups, deleting groups, adding groups, and setting up
users, printers, and apps belonging to each group.
• Checking group information
The registered group names appear.
If there are items that have not been set,
appears.
Select to display the following screen, which allows you to set up information for each
group.
The displayed information changes depending on the selected tab.
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Users
Displays all users and mail addresses registered in the domain.
Printers
Displays all printers registered in the domain.
Apps
With the default settings, the screen displays all apps. To display only registered apps, select
the Registered category.
To switch between app registration/deletion, select / .
Web services
Displays the external link service.
You can restrict the use of other web services that use Canon Inkjet Cloud Printing Center
accounts such as Easy-PhotoPrint+.
To switch between service linking/release, select / .
appears for items that do not have anything selected.
In the default settings, all check marks are cleared for Printers and Users. Only the system apps
under Apps are set to ON.
•
Changing a Group name
To display the Group name change screen, select
.
You can change the name to one of your liking by following the instructions in the displayed screen.
Important
• When you enter a Group name, the following restrictions apply:
• When using single-byte alphanumeric characters, enter at least 1 but not more than 20
characters. When using double-byte characters, enter at least 1 but not more than 10
characters.
• Duplicate group names cannot be registered in the same domain.
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• Deleting a Group
To delete a group from Canon Inkjet Cloud Printing Center, select .
If you delete all groups, you must create a new one. To set a different management method, set the
target method from the Select how to manage screen.
• Add group
Add a group to be used in Canon Inkjet Cloud Printing Center.
Note
• You can register up to 20 groups.
• Apps available on printers that do not require a security code
For printers without the Multiuser mode setting or Security code settings, set the apps to be
displayed when a user selects Cloud from the printer's home screen.
If the domain does not have a printer that meets this condition, this setup screen does not appear.
To go to the setup screen, select .
Note
• If only the following printer is registered in the domain, it is not displayed.
• Printer without LCD monitor
• Printer with monochrome LCD monitor
• Multiuser mode printer
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Advanced management screen
The Advanced management screen allows you to set the management method for printer users and
apps that can be used.
To go to the setup screen, select .
•
Require security code
Each user can set a Security code, start the app, and perform printing and other operations.
This setting is linked with Multiuser mode on the Mng. printer screen.
Note
• The list does not display models without an LCD or models with a monochrome LCD.
• The check box does not appear for models that do not support Multiuser mode.
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• Select how to manage
You can change the management method for usable apps and printers.
Manage app availability by printer
If you are using multiple printers, you can manage the useable apps for each printer.
Manage app availability by user
When one printer is used, you can manage the usable apps by user.
For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you
are using PRO-1000 series or PRO-500 series)".
Manage by group (for office users)
You can manage the usable apps and printers by group.
For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Work)".
Note
• If you manage the usable apps by printer, the default settings will allow all users to add, delete,
and rearrange apps.
Also, if you are using a MAXIFY series printer and you select Multiuser mode in the Mng.
printer screen, only the administrator will be able to add, delete, and rearrange apps.
• If you manage the usable apps by user, all users will be able to add, delete, and rearrange
apps, regardless of the Multiuser mode setting.
• If you manage the usable apps and printers by group, all users will only be able to rearrange
apps.
(2) Select printer
Select , and then from the Select printer screen, select a printer.
If you are using a computer, you can select a printer directly from the pull-down menu.
Note
• Printers with settings that restrict their use do not appear.
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(3) Printer name area
The registered name of the printer selected is displayed.
The Administrator can change the printer name from the Mng. printer screen of the left context menu.
(4) Right context menu
When you select , the context menu appears.
The information displayed depends on the menu currently selected in the menu area.
The symbol indicates that there is a new unread notice.
• Sort
This displays the screen to sort registered apps.
You can use the buttons to change the display order of apps. When you finish sorting, select
Done.
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Note
• Description of displayed icons
: Cannot be used because it is not yet released or does not support your region, model, or
language.
: Can be used with genuine Canon ink.
• Latest notices
This displays the latest notices. The symbol indicates that there is a new unread notice.
• My account
Displays user information.
From the My account screen, you can change your account settings.
From the My account screen, you can display the Permitted services screen and clear any linked
service setting.
• Help/legal notices
The description of the Canon Inkjet Cloud Printing Center screen and various reminders are
displayed.
•
Log out
This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
(5) Display area
The display changes based on the menu you select.
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(6) Menu area
The following 4 menu buttons are displayed:
• Apps
This displays the list of registered apps in the Display area.
• Config
This displays the Register apps screen in the Display area.
The display can be toggled between Registered and Search apps.
The Registered screen lists registered apps.
You can check the information of these apps or deregister them.
Note
• If Group management has been set, Config is not displayed.
• If Manage app availability by user has been set, even Standard user can register and delete
apps.
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On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing
Center are displayed by category.
◦ When you select , the details of the app are displayed.
When you select / , you can choose to register or unregister the app.
Note
• Description of displayed icons
: Cannot be used because it is not yet released or does not support your region, model,
or language.
: Can be used with genuine Canon ink.
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• Properties
This screen displays the status of the printer that is currently selected.
You can check how much ink is remaining or details about an error that occurred. You can also
access the ink purchasing site and the Online Manual.
Important
• The Properties displayed may differ from the actual status at the display time, depending on the
printer status.
• Manage jobs
This screen displays the print or scan status and history.
You can check the print or scan status by looking at Status list, and the print or scan history by
looking at History.
You can also cancel print or scan jobs and delete history information.
To cancel or delete a job, select that job and then select Cancel or Delete.
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Tips on Using Canon Inkjet Cloud Printing Center (at Home/If you
are using PRO-1000 series or PRO-500 series)
The Advanced management function allows you to take advantage of the many useful functions that the
service offers for home use.
This section introduces those functions by using a family of 3 (father, mother, and child) as an example.
If the father registers the printer to Canon Inkjet Cloud Printing Center, only the father is managed by the
service, and the mother and the child cannot use the service unless the father tells them the login E-mail
address and Password.
If Mother and Child Want to Use the Service from Their Smartphones
1.
The father registers to Canon Inkjet Cloud Printing Center and becomes the
Administrator
2.
After logging in, the father selects Manage users from
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3.
The father selects Add user, and by following the screen instructions, registers the
mother and child as users.
After this registration is complete, the mother and child can individually use the service.
If Father, Mother, and Child Want to Manage Apps Individually
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With the default settings, only the Administrator (father) can register apps to be used or delete apps.
After the Administrator (father) specifies settings according to the procedure below, the father, the
mother, and the child will be able to manage apps individually.
1.
As the Administrator, the father logs in to Canon Inkjet Cloud Printing Center and
selects Advanced management from
2.
For Select how to manage, the father selects Set
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3.
The father sets Manage app availability by user and selects OK
4. The screen for checking the management method change appears
To complete the setup and return to the Advanced management window, select OK.
All registered users can register and delete apps freely.
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Tips on Using Canon Inkjet Cloud Printing Center (at Work)
The Group management function allows you take advantage of the many useful functions that the service
offers for office use.
This section introduces an example in which two printers are used, the Administrator is the senior clerk,
and the other members are the company president, the section manager, and the new hire.
Note
• If the second printer has not been registered, select "Adding a Printer" and register the printer by
following the procedure.
Creating a Group for All Office Members to Use
Set the basic group.
In this example, only the Evernote app will be used on 2 printers.
1.
The senior clerk registers to Canon Inkjet Cloud Printing Center and becomes the
Administrator
2.
The senior clerk selects Manage users from
3. On the displayed screen, the senior clerk selects Add user and registers the company
president, the section manager, and the new hire as users
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4.
The senior clerk selects Advanced management from
5. For Select how to manage, the senior clerk selects Set
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6.
The senior clerk sets Manage by group (for office users) and selects OK
Note
•
If Group management has already been set up, refer to step 10 and the subsequent steps.
7. On the screen for checking management method changes, the senior clerk checks the
displayed information and selects OK.
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This appears only if the selected mode is Group management.
To complete the setup and display the Group management screen, select OK.
Note
•
With the default settings, the group is named "group1".
•
With the default settings, all registered users belong to the same group.
8.
In the Group management screen, the senior clerk selects the of the group to be
renamed
9.
The senior clerk enters the Group name and selects OK
The chief clerk enters "Office" here because the clerk is setting up a group that everyone in the office
will use.
Important
• The following restrictions apply to entering the Group name.
• The group name can have up to 20 single-byte alphanumeric characters or up to 10 double-
byte characters.
•
The same group name cannot be registered more than once in the same domain.
•
Up to 20 groups can be registered.
•
The person who created the group becomes the Administrator.
10. Select Settings, and in group setup screen, check that all users on the Users tab are
selected
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11.
On Printers tab, check that all printers are selected
12. On Apps tab, set only Evernote app to
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To switch between app registration/deletion, select / .
To return to the Group management screen, select Close.
This completes the setup of the group to be used by the entire office.
Note
• The group setup screen displays all users and printers that are registered in the domain.
• If you want to set up new apps as an individual, you can add a group.
To create a new group, use Add group, and then in the setup screen for the added group, add users
and printers.
Limiting Apps That Each User Can Use
Limiting Apps That All Members Can Use on Printer
Limiting Apps That Individual Users Can Use on Printer
Limiting Printers That Individual Users Can Use
Important
• The available apps may differ depending on the country or the region.
Limiting Apps That Each User Can Use
Set the following:
• Entire office: Use only Evernote app
• President: Use Evernote app and Facebook app
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1.
From , select Group management
Note
•
This appears only if Manage by group (for office users) is set in Advanced management.
2. In displayed screen, select Add group
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3.
The senior clerk enters the Group name and selects OK
In this field, enter "President" as the president-only group because you will be setting apps that only
the president can use.
Important
• The following restrictions apply to entering the Group name.
• The group name can have up to 20 single-byte alphanumeric characters or up to 10 double-
byte characters.
• The same group name cannot be registered more than once in the same domain.
•
Up to 20 groups can be registered.
•
The person who created the group becomes the Administrator.
4. Follow messages displayed on screen, and select OK
The group setup screen appears.
5.
On Users tab, select only president
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6.
On the Printers tab, select printer to be used.
7. On the Apps tab, set the Evernote and Facebook apps to
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To switch between app registration/deletion, select / .
To return to the Group management screen, select Close.
The above procedure allows you to set apps that only the president can use.
Note
• The group setup screen displays all users and printers that are registered in the domain.
Limiting Apps That All Members Can Use on Printer
To set the apps to be used on the printer, use the following procedure provided by this service.
As an example, this section describes the procedure for allowing all users to use the Evernote app from
the printer.
1.
From , select Group management
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Note
• This appears only if Manage by group (for office users) is set in Advanced management.
2.
For Apps available on printers that do not require a security code, select Settings
3. On Apps tab, set only Evernote app to
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To switch between app registration/deletion, select / .
To return to the Group management screen, select Close.
The above procedure sets up Evernote as the only app that all users can use on the printer.
Limiting Apps That Individual Users Can Use on Printer
For each user, you can set the apps that the user can use on the printer.
As an example, this section describes the procedure for allowing only the president to also use the
Facebook app from the printer.
1.
From , select Advanced management
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2. For Require security code, select Set.
3.
Select printer for setting up Security code.
Security codes identify individual users when multiple users are using a printer.
Note
•
On models where the settings cannot be changed, this function cannot be selected.
Some models do not support this function. To check whether your model supports this function,
see "Models that Support Security Codes".
4. Set up Security code
If there are users who have not set up a Security code, a screen appears for checking whether to
send an e-mail prompting those users to set up a Security code.
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To send a notification e-mail only to users without a Security code, select OK.
To display the Security code setup screen when each user logs in and not send the notification e-
mail, select Cancel.
Important
• The following character restriction applies to Security code entries:
• Up to 8 alphanumeric characters
The Security code change process ends, and the change completion message appears.
In the message screen, select OK to return to the main screen.
5. Select Cloud from the printer's home screen
6. In Switch user screen, select user
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7.
Enter Security code that you set and Log in
Note
• If you have not set a Security code, set a Security code from My account, and then Log in.
8.
Select Facebook app
Only the president will be able to use the Facebook app from the printer.
Limiting Printers That Individual Users Can Use
As an example, this section describes the procedure for setting up one printer for the president and
another printer for all users.
92
1.
From , select Group management
Note
•
This appears only if Manage by group (for office users) is set in Advanced management.
2. Select Settings for the group containing all users
93
3.
On the Printers tab, clear printer that was set up for president
To return to the Group management screen, select Close.
Important
•
If a user is being managed in multiple groups and an app is deleted or the target printer is
changed for one of those groups, the user can still use that app or printer if the one of the other
groups allows it.
Only the printer that was set can be used by all users.
94
What is a Security code?
A Security code identifies the user when multiple other users are sharing the same printer.
Important
• If you are using the MAXIFY series, you can set a Security code. We recommend that you set a
Security code to prevent other users from using your account.
• This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot
use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or
computer.
95
Adding a Printer
With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers.
The procedure for adding a printer is as follows:
If your model has color LCD monitor
If your model has monochrome LCD monitor
If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series
If your model has color LCD monitor
1.
Check that an e-mail containing the URL has been sent to the registered e-mail address,
and access the URL
2.
Enter the information according to the instructions on the authentication screen, and then
select Log in
3.
When printer addition complete message appears, select OK
The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing Center
appears.
Note
•
If you select Cancel, the printer selection status does not change and the main screen of
Canon Inkjet Cloud Printing Center appears.
96
If your model has monochrome LCD monitor
If your model has no LCD monitor/If you are using PRO-1000 series or
PRO-500 series
1. Check that an e-mail containing the URL has been sent to the registered e-mail address,
and access the URL
If your model has monochrome LCD monitor
If your model has no LCD monitor/If you are using PRO-1000 series or PRO-500 series
2.
Enter the information according to the instructions on the authentication screen, and then
select Log in
3.
When printer addition complete message appears, select OK
The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing Center
appears.
Note
•
If you select Cancel, the printer selection status does not change and the main screen of
Canon Inkjet Cloud Printing Center appears.
Adding a PIXMA/MAXIFY Cloud Link User
97
Adding a PIXMA/MAXIFY Cloud Link User
Several people can use one printer.
This section describes the user addition procedure and the user privileges.
Adding a user
1. On the service screen, select Manage users from .
2.
Select Add user
Note
•
When you select Add user, the service first checks whether the maximum number of users has
been reached. If new users can be added, the user registration screen appears.
98
• The maximum number of users that can be added for 1 printer is 20.
3. Enter the e-mail address of the user to be added, and then select OK
The URL for completing the registration is then sent to the entered e-mail address.
Note
• If you enter an e-mail address that is already registered, you will receive notification that the
address is registered. To specify another e-mail address, follow the displayed instructions.
4.
Access the URL reported in the e-mail
The procedure that follows describes what to do if you receive a notification e-mail.
5.
Read the terms displayed in the License agreement and Privacy statement screens. If
you agree to the terms, select Agree.
99
6.
Register a password for logging in to the Canon Inkjet Cloud Printing Center.
On the My Account Registration screen, enter you desired password into Password and Password
(Confirmation) and select Next.
Important
•
There are character restrictions for the Password, as shown below.
•
The password must be between 8 and 32 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive)
7. Enter Nickname
Enter any user name that you want to use.
100
Important
• The user name entry field has the following character restrictions:
• The user name must be between 1 and 20 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive)
8.
Specify the Time zone setting, and select Done
Select your region on the list. If you cannot find your region on the list, select the one closest to your
region.
Apply daylight saving time
This appears only when there is a daylight saving time in the Time zone that you selected.
Select whether or not to apply the daylight saving time.
The main registration is complete, and a registration completion e-mail is sent.
101
Note
• When you use MAXIFY Cloud Link, a cookie for the selected user is added to the printer, and the
login status of each user is recovered. For each printer, you can register cookies for up to 8 users.
Printer user privileges
If several users are using the cloud service for 1 printer, each user is categorized as the Administrator or
a Standard user.
Note
• The user who is registered first becomes the Administrator. The administrator can change the
privileges of users from the Manage users screen.
An Administrator can change printer information, add and delete apps, manage users, and perform
various other operations.
A Standard user can check printer information and start apps.
For information about the functions that each user can use, refer to the "Canon Inkjet Cloud Printing
Center window".
If you are using MAXIFY Cloud Link from the printer, select Multiuser mode in the Mng. printer screen to
set the printer to Multiuser mode. Each user can then start an app and print documents.
Note
• If you have not set your own Security code, select Multiuser mode to display the Security code
setup screen.
If you select Cancel, you will not be able to set Multiuser mode.
• If you are the Administrator, a confirmation screen appears asking whether you want to send an e-
mail prompting standard users without a Security code to set up their Security code.
• To send a notification e-mail is sent only to users without a Security code and to set Multiuser
mode, select OK.
• To set Multiuser mode without sending a notification e-mail, select Cancel.
Troubleshooting Canon Inkjet Cloud Printing Center
102
Troubleshooting Canon Inkjet Cloud Printing Center
If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the update button
If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac
If an app cannot be installed
Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.
If You Are Using iP110 series
Check the country or region where the printer was purchased.
If you take the printer outside the country or region where you purchased it, you may not be able to install
certain apps.
You can continue to use apps that are already installed, as long as the apps support the country or region
you are moving to.
If the registered app is not in the Apps list
Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.
If the information is not updated when you press the update button
Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.
If you do not receive the registration e-mail
You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.
If your model has color LCD monitor
On the printer's Home screen, select
Setup ( Various settings) -> Web service
setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this
service to delete the service registration.
103
If your model has monochrome LCD monitor
On the printer operation panel, select the Setup button, and then select Web service setup ->
Connection setup -> IJCloudPrintingCtr -> Delete from service to delete the service registration.
If your model has no LCD monitor
Displaying Printer Information -> IJ Cloud Printing Center setup -> Delete from this service to
delete the service registration.
To display printer information, go to the Online Manual home page, and see "Checking Printer
Information" for your model.
After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.
If you cannot print
Check the following if you cannot print.
If your model has color LCD monitor
• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• Check that no error message is displayed on the printer's LCD monitor.
• If printing does not start even after you wait awhile, go to the printer's home screen, and select
Setup ( Various settings) -> Web service inquiry.
If your model has monochrome LCD monitor
• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• Check that no error message is displayed on the printer's LCD monitor.
• If printing does not start even after you wait awhile, go to the printer operation panel, select
Setup, and run Web service inquiry. If printing does not start, run the inquiry several times.
If your model has no LCD monitor
• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• If printing does not start even after you wait awhile, first turn off the printer, and then turn it back on
again.
104
If the problem is not resolved, use the printer driver from your computer to perform the print job and check
whether the data can be printed normally on the printer.
If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual.
Note
• With a wireless LAN connection, after the printer is turned on, it may take several minutes before
communication is possible. Check that your printer is connected to the wireless network, and wait a
while before you start printing.
• If the printer is not turned on or is not connected to the Internet, and consequently a print job is not
processed within 24 hours after it was submitted, the print job is automatically canceled. If this
happens, check the printer power and the Internet connection, and then re-submit the print job.
Printing starts on its own even if you do not do anything
A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services.
If your model has color LCD monitor
On the printer's Home screen, select Setup ( Various settings) -> Web service
setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this
service to delete the service registration.
If your model has monochrome LCD monitor
On the printer operation panel, select the Setup button, and then select Web service setup ->
Connection setup -> IJCloudPrintingCtr -> Delete from service to delete the service registration.
If your model has no LCD monitor
Displaying Printer Information -> IJ Cloud Printing Center setup -> Delete from this service to
delete the service registration.
To display printer information, go to the Online Manual home page, and see "Checking Printer
Information" for your model.
After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.
If you are unable to log in correctly even after entering the correct
password in iOS or Mac
If you are using iOS or Mac and the password contains the ¥ or ₩ symbol, enter a backslash instead. For
instructions on entering a backslash, see the OS help.
105
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/
SELPHY
Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet (iOS or Android)
wirelessly.
Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play.
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Printing with Windows RT
When you use Windows RT 8.1 or a later version, printing is easy because you simply connect this printer to
the network.
For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for
using this product from your computer, smartphone, or tablet device.
When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify
detailed print settings, is downloaded automatically.
By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The
available functions will differ depending on your usage environment and connection method.)
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Handling and Use of Paper
Paper
Media Types You Can Use
Paper Load Limit
Media Types You Cannot Use
Handling Paper
Before Printing on Art Paper
Handling Paper
Paper Sources to Load Paper
Loading Paper in the Rear Tray
Loading Paper in the Manual Feed Tray
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Paper
Media Types You Can Use
Paper Load Limit
Media Types You Cannot Use
Handling Paper
Before Printing on Art Paper
109
Media Types You Can Use
To get the best printing result, choose paper suitable for printing. Canon provides various types of paper
suitable for documents as well as paper suitable for photos or illustrations. We recommend the use of Canon
genuine paper for printing your important photos.
Media Types
Commercially available papers
• Plain Paper (including recycled paper)
Canon genuine papers
The Model Number of Canon genuine paper is shown in brackets. Refer to the instruction manual
supplied with the paper for detailed information on the printable side and notes on handling paper. For
information on the page sizes available for each Canon genuine paper, access our website.
Note
• You may not be able to purchase some Canon genuine papers depending on the country or region
of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.
Paper for printing documents:
• Canon Red Label Superior <WOP111>
• Canon Océ Office Colour Paper <SAT213>
Paper for printing photos:
• Photo Paper Pro Platinum <PT-101>
• Photo Paper Plus Glossy II <PP-201>
• Photo Paper Pro Luster <LU-101>
• Photo Paper Plus Semi-gloss <SG-201>
• Matte Photo Paper <MP-101>*1*2
• Photo Paper Pro Premium Matte <PM-101>*1*2
*1 Printing to this paper from a PictBridge (Wireless LAN) compliant device is not supported.
*2 For printing area, see Sizes for 0.98 inch (25 mm) Margin Paper.
Paper Load Limit
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS)
Note
• When printing photos saved on a PictBridge (Wireless LAN) compliant device, you must specify the
page size and media type.
Printing from a Digital Camera
• When using art paper, see Before Printing on Art Paper.
Page Sizes
You can use the following page sizes.
110
Note
• You can load the page sizes as follows.
• rear tray: A5, A4, A3, A3+, A2, B5, B4, B3, Letter, Legal, 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18
cm), 8" x 10" (20 x 25 cm), 10" x 12" (25 x 30 cm), 11" x 17" (28 x 43 cm), 14" x 17" (36 x 43 cm),
17" x 22" (43 x 56 cm)
• manual feed tray: A4, A3, A3+, A2, B4, B3, Letter, Legal, 8" x 10" (20 x 25 cm), 10" x 12" (25 x 30
cm), 11" x 17" (28 x 43 cm), 14" x 17" (36 x 43 cm), 17" x 22" (43 x 56 cm)
• Printing on the following page sizes from a PictBridge (Wireless LAN) compliant device is not
supported.
• A5, B5, B4, B3, Legal, 10" x 12" (25 x 30 cm), 11" x 17" (28 x 43 cm), 14" x 17" (36 x 43 cm)
Standard sizes:
• A5, A4, A3, A3+, A2
• B5, B4, B3
• Letter, Legal
• 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18 cm), 8" x 10" (20 x 25 cm), 10" x 12" (25 x 30 cm), 11" x 17" (28 x
43 cm), 14" x 17" (36 x 43 cm), 17" x 22" (43 x 56 cm)
Non-standard sizes:
You can print on non-standard size paper within the following ranges.
• rear tray
- Minimum size: 3.50 x 5.00 inches (89.0 x 127.0 mm)
- Maximum size: 17.00 x 23.39 inches (432.0 x 594.0 mm)
• manual feed tray
- Minimum size: 8.00 x 10.00 inches (203.2 x 254.0 mm)
- Maximum size: 17.00 x 23.39 inches (432.0 x 594.0 mm)
Paper Weight / Thickness
You can use paper in the following weight/thickness ranges.
* Do not use paper heavier or thicker than this, as it could jam in the printer.
•
rear tray
Plain paper: From 17 to 28 lb (64 to 105 g /m
2
)
Specialty paper: Up to 80 lb (300 g /m
2
) / from 4 to 11.8 mil (0.1 to 0.3 mm)
• manual feed tray
Specialty paper: Up to 107 lb (400 g /m
2
) / from 4 to 27.6 mil (0.1 to 0.7 mm)
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Paper Load Limit
Important
• When performing color calibration, load all types of paper in the rear tray regardless of the paper
sources shown in the tables below.
Commercially Available Papers
Media Name Rear Tray Manual Feed Tray Paper Output Tray
Plain Paper (including recycled
paper)*1
Approx. 150 sheets
(20 sheets: A2)
N/A*2 Approx. 50 sheets
(20 sheets: A2)
Canon Genuine Papers
Note
• We recommend that you remove the previously printed sheet from the paper output tray before
continuously printing to avoid blurs and discoloration (except for Canon Red Label Superior
<WOP111> and Canon Océ Office Colour Paper <SAT213>).
Paper for printing documents:
Media Name Rear Tray Manual Feed Tray Paper Output Tray
Canon Red Label Superior <WOP111> Approx. 120 sheets N/A*2 Approx. 50 sheets
Canon Océ Office Colour Paper
<SAT213>
Approx. 100 sheets N/A*2 Approx. 50 sheets
Paper for printing photos:
Media Name <Model No.> Rear Tray Manual Feed Tray
Photo Paper Pro Platinum <PT-101>*3 1 sheet: A2
10 sheets: A4, A3, A3+,
Letter, 8" x 10" (20 x 25 cm)
20 sheets: 4" x 6" (10 x 15
cm)
1 sheet: A4, A3, A3+,
A2, Letter, 8" x 10" (20 x
25 cm)
Photo Paper Plus Glossy II <PP-201>*3 10 sheets: A4, A3, A3+,
Letter, 5" x 7" (13 x 18 cm),
8" x 10" (20 x 25 cm)
20 sheets: 4" x 6" (10 x 15
cm)
1 sheet: A4, A3, A3+,
Letter, 8" x 10" (20 x 25
cm)
Photo Paper Pro Luster <LU-101>*3 1 sheet: A2, 17" x 22" (43 x
56 cm)
10 sheets: A4, A3, A3+,
Letter
1 sheet: A4, A3, A3+,
A2, Letter, 17" x 22" (43
x 56 cm)
Photo Paper Plus Semi-gloss <SG-201>*3 1 sheet: 17" x 22" (43 x 56
cm)
1 sheet: A4, A3, A3+,
Letter, 8" x 10" (20 x 25
cm), 17" x 22" (43 x 56
cm)
112
10 sheets: A4, A3, A3+,
Letter, 5" x 7" (13 x 18 cm),
8" x 10" (20 x 25 cm)
20 sheets: 4" x 6" (10 x 15
cm)
Matte Photo Paper <MP-101> 10 sheets: A4, A3, A3+,
Letter
20 sheets: 4" x 6" (10 x 15
cm)
1 sheet: A4, A3, A3+,
Letter
Photo Paper Pro Premium Matte <PM-101> N/A*4 1 sheet: A4, A3, A3+,
A2, Letter, 17" x 22" (43
x 56 cm)
*1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper
or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the
number of paper you load at a time to less than half.
*2 Feeding paper from the manual feed tray can damage the printer. Always load in the rear tray.
*3 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed
properly. In this case, load one sheet at a time.
*4 Feeding paper from the rear tray can damage the printer. Always load in the manual feed tray.
Note
• When using non-Canon genuine specialty paper, load one sheet at a time in the rear tray or manual
feed tray.
113
Media Types You Cannot Use
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also
the printer to jam or malfunction.
• Folded, curled, or wrinkled paper
• Damp paper
• Paper that is too thin
rear tray
- Plain paper: Less than 17 lb (64 g /m
2
)
- Specialty paper: Less than 4 mil (0.1 mm)
manual feed tray
- Specialty paper: Less than 4 mil (0.1 mm)
• Paper that is too thick
rear tray
- Plain paper: More than 28 lb (105 g /m
2
)
- Specialty paper: More than 80 lb (300 g /m
2
) or more than 11.8 mil (0.3 mm)
manual feed tray
- Specialty paper: More than 107 lb (400 g /m
2
) or more than 27.6 mil (0.7 mm)
• Plain paper or notepad paper cut to a small size (when printing on paper smaller than A5)
• Picture postcards
• Postcards affixed with photos or stickers
• Envelopes
• Any type of paper with holes
• Paper that is not rectangular
• Paper bound with staples or glue
• Paper with adhesives
• Paper decorated with glitter, etc.
• Do not use the following types of Canon genuine paper.
- Glossy Photo Paper "Everyday Use" <GP-501/GP-601>
- Photo Paper Glossy <GP-601>
- Fine Art Paper "Museum Etching" <FA-ME1>
- High Resolution Paper <HR-101N>
114
Handling Paper
• Be careful not to rub or scratch the surfaces of any types of paper when handling.
• Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print
quality may be degraded if the printing surface is smudged with sweat or oil that comes from your
hands.
• Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch
the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on
the printed surface may be removed when being rubbed or scratched.
• Take out only the necessary number of paper from the package, just before printing.
• To avoid curling, when you do not print, put unused paper back into the package and keep it on a level
surface. And also, store it avoiding heat, humidity, and direct sunlight.
Printing on Photo Paper
When printing under low temperature or humidity conditions, ink mist may stain the margins of paper due
to static electricity.
To prevent this, it is recommended to use photo paper at a temperature of 68 °F (20 °C) or higher with a
humidity of 20 % or more. If the temperature is lower than 68 °F (20 °C), it is recommended to use photo
paper at a humidity of 40 % or more.
115
Before Printing on Art Paper
When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be
removed on art paper just before printing.
You will need a soft hair brush (or similar brush used to clean office
automation equipment).
The wider the brush, the more effective it will be.
OK - soft brush made from material such as polypropylene, polyethylene, horse hair or goat hair.
Important
• Be sure not to use brushes as shown below. The printing surface may be damaged.
Not OK - brush made from hard material, cloth or washcloth, sticky and abrasive materials.
Paper dust removal procedure:
1.
Check that the brush is not wet and free from dust or dirt.
2.
Brush the overall printing surface carefully in one direction.
Important
•
Be sure to brush all the way across the paper; do not start brushing at the middle or stop
halfway.
•
Be careful not to touch the printing surface as much as possible.
3. To complete the removal of paper dust, brush the paper in the other direction from top to
bottom.
116
117
Handling Paper
Paper Sources to Load Paper
Loading Paper in the Rear Tray
Loading Paper in the Manual Feed Tray
118
Paper Sources to Load Paper
The printer has two paper sources for feeding paper, the rear tray (A) and manual feed tray (B).
The paper source used depends on the page size and media type.
Media Types You Can Use
Note
• When printing, select the correct page size, media type, and paper source. If you select the wrong page
size or media type, the printer may not print with the proper print quality.
For details on how to load paper in each paper source, see below.
Loading Paper in the Rear Tray
Loading Paper in the Manual Feed Tray
Loading Two or More Sheets of Paper in the rear tray
When printing on various sizes of paper from 4" x 6" (10 x 15 cm) to A2, load them in the rear tray (A).
Two or more sheets of the same size and media type can be loaded at a time, allowing you to print
continuously. (Some page sizes or media types can be loaded only one sheet at a time.)
Loading One Sheet of Large Size Paper or Thick Paper in the manual feed
tray
When printing on large size paper from 8" x 10" (20 x 25 cm) to A2, or thick paper such as art paper, load
it in the manual feed tray (B).
The manual feed tray does not accept plain paper. When printing on plain paper, load it in the rear tray.
119
Loading Paper in the Rear Tray
You can load multiple sheets of paper of the same type and size in the rear tray.
Important
• If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial
print, it can cause paper jams.
Note
• The rear tray accepts the following page sizes.
• A5, A4, A3, A3+, A2
• B5, B4, B3
• Letter, Legal
• 4" x 6" (10 x 15 cm), 5" x 7" (13 x 18 cm), 8" x 10" (20 x 25 cm), 10" x 12" (25 x 30 cm), 11" x 17"
(28 x 43 cm), 14" x 17" (36 x 43 cm), 17" x 22" (43 x 56 cm)
• We recommend Canon genuine photo paper for printing photos.
For details on the Canon genuine paper, see Media Types You Can Use.
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
For the page size and paper weight you can use for this printer, see Media Types You Can Use.
• Print in an environment (temperature and humidity) suitable to the paper in use. For the temperature
and humidity conditions of Canon genuine papers, refer to the paper's packaging or the supplied
instructions.
1.
Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
•
Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
•
If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
For details on how to flatten curled paper, see "Load the paper after correcting its curl." in Paper Is
Smudged / Printed Surface Is Scratched.
•
When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a
time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper
and reduce the print quality.
2. Open the paper support (A) of the rear tray, then extend the paper support extension (B).
120
3. Open the paper output tray (C) gently.
4. Open the output tray extension (D), then pull out the paper output support (E).
5.
Open the feed slot cover (F).
6. Slide the paper guides (G) to open them, and load the paper in the center of the rear tray
WITH THE PRINT SIDE FACING YOU.
7. Slide the paper guides (G) to align them with both sides of the paper stack.
Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
121
Important
• Always load paper in the portrait orientation (H). Loading paper in the landscape orientation (I)
can cause paper jams.
Note
• Do not load sheets of paper higher than the load limit mark (J).
•
The raised parts (K) on the paper guides retract depending on the size of the loaded paper. Do
not push these parts down with your finger.
8. Close the feed slot cover gently.
The paper information registration screen for the rear tray is displayed on the LCD.
122
Important
• If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.
9.
Select the size and type of paper loaded in the rear tray at Page size and Type, select
Register, then press the OK button.
If a message is displayed on the screen, follow the directions in the message to complete registration.
Paper Settings
Note
• When printing, select the rear tray for the paper source and the size and type of the loaded paper on
the print settings screen of the printer driver.
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Loading Paper in the Manual Feed Tray
You can load one sheet of 8" x 10" (20 x 25 cm) size paper or larger in the manual feed tray at a time.
Note
• The manual feed tray accepts the following page sizes.
• A4, A3, A3+, A2
• B4, B3
• Letter, Legal
• 8" x 10" (20 x 25 cm), 10" x 12" (25 x 30 cm), 11" x 17" (28 x 43 cm), 14" x 17" (36 x 43 cm), 17" x
22" (43 x 56 cm)
• We recommend Canon genuine photo paper for printing photos.
For details on the Canon genuine paper, see Media Types You Can Use.
• Print in an environment (temperature and humidity) suitable to the paper in use. For the temperature
and humidity conditions of Canon genuine papers, refer to the paper's packaging or the supplied
instructions.
• The manual feed tray does not accept plain paper. When printing on plain paper, load it in the rear tray.
• When printing on paper from a PictBridge (Wireless LAN) compliant device, load paper in the rear tray.
Printing from Digital Camera
1.
Prepare paper.
If paper is curled, flatten it.
Note
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
For details on how to flatten curled paper, see "Load the paper after correcting its curl." in Paper Is
Smudged / Printed Surface Is Scratched.
• When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a
time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper
and reduce the print quality.
2. Open the manual feed tray (A), then extend the paper support (B) and the paper support
extension (C).
3. Open the paper output tray (D) gently.
4.
Open the output tray extension (E), then pull out the paper output support (F).
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5.
Slide the paper guides (G) to open them, and load ONLY ONE SHEET OF PAPER in the
center of the manual feed tray WITH THE PRINT SIDE FACING YOU.
6.
Slide the paper guides (G) to align them with both sides of the paper stack.
Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
Important
•
Always load paper in the portrait orientation (H). Loading paper in the landscape orientation (I)
can cause paper jams.
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7.
Check if the paper is set properly in the manual feed tray.
Make sure that the paper is set firmly against the bottom of the manual feed tray and against the paper
guides by slightly jiggling the paper up and down.
Note
• When printing, select the manual feed tray for the paper source and the size and type of the loaded
paper on the print settings screen of the printer driver.
• To continue printing from the manual feed tray, wait until printing is complete, then load the next sheet.
126
Making Settings from Operation Panel or Web Browser
Operation Panel
LCD and Operation Panel
Changing Settings from Operation Panel/Web Browser
Changing Settings from Operation Panel
Changing Printer's Setting Using Web Browser
127
Operation Panel
* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.
(1) LCD (Liquid Crystal Display)
Displays messages, menu items, and the operational status.
(2) HOME button
Used to display the HOME screen.
LCD and Operation Panel
(3) Back button
Returns the LCD to the previous screen.
(4) OK button
Finalizes the selection of a menu or setting item. This button is also used to resolve an error.
(5) , , , and buttons
Used to select a menu or setting item.
LCD and Operation Panel
(6) Alarm lamp
Lights or flashes when an error occurs.
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LCD and Operation Panel
You can select such functions as maintenance jobs and printer settings in the HOME screen on the LCD.
The functions on the HOME screen can be selected by using the or button (A) and pressing the OK
button (B).
In the menu screen or settings screen, use the , , , or button (C) to select a menu item or option,
then press the OK button (B) to proceed with the procedure.
To return to the previous screen, press the Back button (D).
E: Printer status display area
Displays printer status, messages, and other information.
When a message appears, pressing the button displays the Notice list screen. Check the message or
proceed to the details screen or the operation screen.
F: Ink status display area
Displays the ink status. Selecting this item enables you to check ink levels, view the ink tank replacement
procedure, or check ink tank numbers.
G: Paper settings display area
Displays information about the paper in the rear tray. Selecting this item enables you to specify the size and
type of paper loaded in the rear tray.
H: Other menu items
Shows maintenance job items or the various printer settings.
Selecting Menus
Menu item selection procedures depend on the item selected in the HOME screen.
Follow screen contents or directions to proceed with operation.
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Example: Paper settings operation
Select the paper settings display area in the HOME screen by pressing the or button, then press the
OK button.
Select Page size, then press the OK button.
Select A2 by pressing the or button, then press the OK button.
Select Type by pressing the button, then press the OK button.
Select Pro Platinum by pressing the or button, then press the OK button.
130
Select Register by pressing the button, then press the OK button.
This registers the paper settings.
131
Changing Settings from Operation Panel/Web Browser
Changing Settings from Operation Panel
Changing Printer's Setting Using Web Browser
132
Changing Settings from Operation Panel
Changing Settings from Operation Panel
Setting Items on Operation Panel
Administrator password setting (Item for administrator)
Device user settings (Item for administrator)
Web service setup (Item for administrator)
Language selection (Item for administrator)
Energy saving settings (Item for administrator)
Quiet setting (Item for administrator)
Paper Settings
Print settings
PictBridge print settings
Paper-related settings
Job management
Firmware update (Item for administrator)
Printer information
LAN settings (Item for administrator)
Auto maintenance settings (Item for administrator)
Maintenance page size
Reset setting (Item for administrator)
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Changing Settings from Operation Panel
Important
• An administrator password is required to change some setting items.
This section describes the procedure to change the settings in the Device settings screen, taking the steps
to specify Prevent paper abrasion as an example.
1. Make sure printer is turned on.
2.
Select Various settings on HOME screen.
LCD and Operation Panel
3.
Use button to select Device settings and press OK button.
The Device settings screen appears.
4.
Use button to select setting item and press OK button.
The setting screen for the selected item is displayed.
5.
Use button to select item and press OK button.
6. Use button to select setting item and press OK button.
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For more on setting items on the operation panel:
Setting Items on Operation Panel
135
Setting Items on Operation Panel
Items for Security
Administrator password setting (Item for administrator)
Items for Printer
Device user settings (Item for administrator)
Web service setup (Item for administrator)
Language selection (Item for administrator)
Energy saving settings (Item for administrator)
Quiet setting (Item for administrator)
Items for Paper/Printing
Paper-related settings
Print settings
PictBridge print settings
Items for Maintenance/Management
Job management
Firmware update (Item for administrator)
Printer information
LAN settings (Item for administrator)
Auto maintenance settings (Item for administrator)
Maintenance page size
Reset setting (Item for administrator)
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Administrator password setting (Item for administrator)
Select this setting item from Device settings on Various settings.
Important
• This setting item is for the administrator. The administrator password is required to change settings.
You can specify or disable the administrator password.
If you specify the administrator password, select the range and specify the administrator password.
Remote UI or other tools
Entering the administrator password is required to change the setting items using the Remote UI or IJ
Network Device Setup Utility.
LCD, Remote UI, or other tools
Entering the administrator password is required to change the setting items using the operation panel of
the printer, the Remote UI, or IJ Network Device Setup Utility.
Setting Administrator Password on Operation Panel
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Setting Administrator Password on Operation Panel
You can specify or disable the administrator password.
Specifying the administrator password requires you to enter the password to use the items or change the
settings below.
• Web service setup
• LAN settings
• Device user settings
• Language selection
• Firmware update
• Energy saving settings
• Quiet setting
• Auto maintenance settings
• Administrator password setting
• Reset setting (except for Reset all)
Follow the procedure below to specify the administrator password.
1.
Make sure printer is turned on.
2.
Select Various settings on HOME screen.
LCD and Operation Panel
3.
Use button to select Device settings and press OK button.
4.
Use button to select Administrator password setting and press OK button.
5.
When confirmation screen to specify administrator password is displayed, select Yes and
press OK button.
If an administrator password is not specified, the register confirmation message appears. Selecting Yes
and pressing the OK button displays the message again.
Important
•
The administrator password is set at the time of purchase. The printer's serial number is used as
the password.
For the administrator password, refer to Administrator Password.
6. Use button to select Change administrator password and press OK button.
If you do not specify an administrator password, select Remove administrator password. Selecting
Yes and pressing the OK button displays the message again.
7. Use button to select range where administrator password is valid and press OK button.
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Remote UI or other tools
Entering the administrator password is required to change the setting items using the Remote UI or
IJ Network Device Setup Utility.
LCD, Remote UI, or other tools
Entering the administrator password is required to change the setting items using the operation
panel of the printer, the Remote UI, or IJ Network Device Setup Utility.
8. Enter administrator password.
Pressing the OK button displays the input screen.
Use the button to select OK and press the OK button when you finished entering the
password.
Important
•
The following character restrictions apply to the password:
•
Set the password by using 4 to 32 characters.
•
The allowed characters are single-byte alphanumeric characters.
• For security reasons, we recommend you use 6 and more alphanumeric characters.
9.
Use button to select Apply and press OK button.
10.
Enter administrator password you specified again.
Pressing the OK button displays the input screen.
Use the
button to select OK and press the OK button when you finished entering the
password.
The administrator password is enabled.
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Device user settings (Item for administrator)
Select this setting item from Device settings on Various settings.
Important
• This setting item is for the administrator. The administrator password is required to change settings.
• Date/time setting
Sets the current date and time.
Important
• If a power failure occurs or you unplug the power cord, the date/time settings will be reset.
• Date display format
Changes the display format of dates when printed.
• Key repeat
Enables/Disables continuous input by pressing and holding down the button when selecting a
menu or setting item.
• Device info sending setting
Selects whether you will send the printer usage information to Canon server. The information sent to
Canon will be utilized to develop better products. Select Agree to send the printer usage information to
Canon server.
• Display job history
Enables/Disables displaying the printing job history.
• Use of Remote UI
Enables/Disables Remote UI.
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Web service setup (Item for administrator)
Select this setting item from Various settings.
Important
• This setting item is for the administrator. The administrator password is required to change settings.
• Web service connection setup
The following setting items are available.
◦ Google Cloud Print setup
Registers/Deletes the printer to/from Google Cloud Print.
◦ IJ Cloud Printing Center setup
Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center.
◦ Check Web service setup
Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing
Center.
• DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the LCD to perform settings.
• Proxy server setup
Performs settings for a proxy server. Follow the display on the LCD to perform settings.
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Language selection (Item for administrator)
Select this setting item from Device settings on Various settings.
Important
• This setting item is for the administrator. The administrator password is required to change settings.
Changes the language for messages and menus on the LCD.
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Energy saving settings (Item for administrator)
Select this setting item from Device settings on Various settings.
Enabling this setting allows you to turn on/off the printer automatically to save electricity.
Important
• This setting menu is for the administrator. The administrator password is required to change settings.
• Auto power off
Specifies the length of time to turn off the printer automatically when no operation is made or no printing
data is sent to the printer.
• Auto power on
Selecting ON enables the printer to turn on automatically when printing data is sent to the printer.
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Quiet setting (Item for administrator)
Select this setting item from Device settings on Various settings.
Enable this function on the printer if you want to reduce the operating noise, such as when printing at night.
Important
• This setting menu is for the administrator. The administrator password is required to change settings.
• Do not use quiet mode
Select when you do not use the quiet mode.
• Use quiet mode
Select to reduce the operating noise when printing.
Important
• Operating speed is reduced compared to when Do not use quiet mode is selected.
• This function may not be so effective depending on the printer's setting. Furthermore, certain noise,
such as when the printer is preparing for printing, is not reduced.
Note
• You can set the quiet mode from the operation panel of the printer or the printer driver. No matter how
you set the quiet mode, the mode is applied when you perform operations from the operation panel of
the printer or printing from the computer.
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Paper Settings
By registering the paper size and the media type loaded in the rear tray, you can prevent the printer from
misprinting by displaying the message before printing starts when the paper size or the media type of the
loaded paper differs from the print settings.
Note
• The default display setting is different between when you print from the operation panel of the printer
and when you print using the printer driver.
Default Setting for Displaying the Message which Prevents Misprinting
• When you close the feed slot cover:
The screen to register the rear tray paper information is displayed.
Register the paper size and the media type according to the loaded paper.
Important
• For more on the proper combination of paper settings you can specify by the printer driver or on the
LCD:
• For Windows:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
• For Mac OS:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
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• When the paper settings for printing are different from the rear tray paper information registered
to the printer:
Ex:
◦ Paper setting for printing: B5
◦ Rear tray paper information registered to the printer: A4
When you start printing, a message is displayed.
Pressing the OK button displays the paper setting specified for printing under the message.
Check the message and press the OK button. When the screen to select the operation is displayed,
select one of the operations below.
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Note
• Depending on the setting, the choices below may not be displayed.
Print with the loaded paper.
Select if you want to print on the paper loaded in the rear tray without changing the paper settings.
For example, when the paper setting for printing is A5 and the rear tray paper information registered
to the printer is A4, the printer starts printing with A5 on the paper loaded in the rear tray.
Replace the paper and print
Select if you want to print after replacing the paper of the rear tray.
For example, when the paper setting for printing is A5 and the rear tray paper information registered
to the printer is A4, you load A5 sized paper in the rear tray before you start printing.
The rear tray paper information registration screen is displayed after replacing the paper. Register
the rear tray paper information according to the paper you loaded on the rear tray.
Note
• If you do not know what paper information to register to the printer, press the Back button when the
screen to select the operation is displayed. When the previous screen is displayed, check the paper
size and the media type and register them to the printer.
• For more on the proper combination of paper settings you can specify by the printer driver or on the
LCD:
• For Windows:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
• For Mac OS:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
Cancel
Cancels printing.
Select when you change the paper settings specified for printing. Change the paper settings and try
printing again.
Default Setting for Displaying the Message which Prevents Misprinting
•
When you print using the operation panel of the printer:
The message which prevents misprinting is enabled by default.
To change the display setting when you print using the operation panel of the printer:
Paper-related settings
•
When you print using the printer driver:
The message which prevents misprinting is disabled by default.
To change the display setting when you print using the printer driver:
◦
For Windows:
Changing the Printer Operation Mode
147
◦ For Mac OS:
Changing the Printer Operation Mode
Important
• When the message which prevents misprinting is disabled:
The printer starts printing even though the paper settings for printing and the rear tray paper
information registered to the printer are different.
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Print settings
Select this setting item from Device settings on Various settings.
• Prevent paper abrasion
Use this setting only if the print surface becomes smudged.
Important
• Be sure to set this back to OFF after printing since it may result in lower printing speed or lower
print quality.
• Auto photo fix setting
When ON is selected, you can select whether to print photos using the Exif information recorded in the
image files when Default* or On is selected in printing with a PictBridge (Wireless LAN) compliant
device.
* When Default is selected for the print setting on the PictBridge (Wireless LAN) compliant device,
select Auto photo fix for Photo fix in PictBridge print settings.
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PictBridge print settings
Select this setting item from Device settings on Various settings.
You can change the print settings when printing from a PictBridge (Wireless LAN) compliant device.
Set the print settings to Default on the PictBridge (Wireless LAN) compliant device when you want to print
according to the settings on the printer.
To change print settings from the PictBridge (Wireless LAN) compliant device:
Settings on PictBridge (Wireless LAN) Compliant Device
1.
Page size
Select the paper size when printing directly from a PictBridge (Wireless LAN) compliant device.
When you perform PictBridge (Wireless LAN) settings from the printer, set Paper size to Default on the
PictBridge (Wireless LAN) compliant device.
2.
Type (Media type)
Select the media type when printing directly from a PictBridge (Wireless LAN) compliant device.
When you perform PictBridge (Wireless LAN) settings from the printer, set Paper type to Default on the
PictBridge (Wireless LAN) compliant device.
3.
Print qlty (Print quality)
Select the print quality when printing directly from a PictBridge (Wireless LAN) compliant device.
4. Border (Bordered/Borderless print)
Select the bordered/borderless layout.
When you perform PictBridge (Wireless LAN) settings from the printer, set Layout to Default on the
PictBridge (Wireless LAN) compliant device.
5. Photo fix
When Auto photo fix is selected, the scene or person's face of a shot photo is recognized and the most
suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter
to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects each scene
with the most suitable color, brightness, or contrasts automatically to print.
Note
•
As a default, photos on a PictBridge (Wireless LAN) compliant device are printed with auto
correction applied.
150
• If No correction is selected, photos are printed without correction.
6. Red-EyeCorrection
Select ON to correct red eyes in portraits caused by flash photography.
Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be
corrected.
7. Press OK button to specify the print settings.
151
Paper-related settings
Select this setting item from Device settings on Various settings.
• Det. paper setting mismatch
If you select Yes, the printer detects whether the paper size and the media type are the same as those
registered. If printing starts with the settings that do not match, an error message appears on the LCD.
Paper Settings
• Advanced paper settings
Perform the following settings for each media type.
◦ Paper Thickness (Head Height)
◦ Transport unit vacuum settings
◦ Extension for borderless printing
◦ Pause between scans
◦ Pause between pages
◦ Detect paper width
Selecting Reset paper settings by paper, Yes and pressing the OK button initializes the settings.
Entering the administrator password is required if it is enabled.
• Print advanced paper settings
Selecting Yes and pressing the OK button prints out each setting specified in Advanced paper
settings.
• Reset paper settings for all paper
Selecting Yes and pressing the OK button initializes each setting specified in Advanced paper
settings.
Entering the administrator password is required if it is enabled.
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Job management
Select this setting item from HOME screen.
• Display job history
Displays the job history (10 jobs from the latest). Selecting a print job and pressing the OK button
displays the job details.
• Print job history
Selecting Yes and pressing the OK button prints out the printing job history.
153
Firmware update (Item for administrator)
Select this setting item from Device settings on Various settings.
Important
• This setting item is for the administrator. The administrator password is required to change settings.
You can update the firmware of the printer, check the firmware version, or perform settings of a notification
screen, a DNS server and a proxy server.
Note
• Only Check current version is available when Disable LAN is selected for Change LAN in LAN
settings.
• Install update
Performs the firmware update of the printer. If you select Yes, the firmware update starts. Follow the on-
screen instructions to perform update.
Important
• When you use this function, make sure the printer is connected to the Internet.
Note
• If the firmware update is not complete, check the following and take an appropriate action.
• When using wired LAN, make sure the printer is connected to the computer with a LAN cable
properly.
• Check the network settings such as a router.
• If Cannot connect to the server. is displayed on the LCD, press the OK button and try again
after a while.
• Check current version
You can check the current firmware version.
• Update notification setting
When Yes is selected and the firmware update is available, the screen to inform you of the firmware
update is displayed on the LCD.
• DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the LCD to perform settings.
• Proxy server setup
Performs settings for a proxy server. Follow the display on the LCD to perform settings.
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Printer information
Select this setting item from HOME screen.
• System information
Displays printer's system information.
• Error history
Displays the error history.
Up to 5 error codes appears.
For more on the error code, refer to List of Support Code for Error.
155
LAN settings (Item for administrator)
Select this setting item from Device settings on Various settings.
Important
• This setting item is for the administrator. The administrator password is required to change settings.
• Change LAN
Enables either wireless LAN, wired LAN, or direct connection. You can also disable all.
• Wireless LAN setup
Selects the setup method for wireless LAN connection.
Note
• You can also enter this setting menu by selecting LAN settings on the HOME screen. In this case,
enable wireless LAN.
◦ Cableless setup
Select if you specify the settings of the access point information to the printer directly from a device
(such as a smartphone) without operating the wireless router. Follow the on-screen instructions of
the connecting device for the setup procedure.
◦ Standard setup
Select when you perform settings for wireless LAN manually using the operation panel of the printer.
◦ WPS (Push button method)
Select when you perform settings for wireless LAN using a wireless router supporting a Wi-Fi
Protected Setup (WPS) push button method. Follow the on-screen instructions during setup.
◦ Other setup
■ Advanced setup
Select when you perform settings for wireless LAN manually. You can specify multiple WEP
keys.
■ WPS (PIN code method)
Select when you perform settings for wireless LAN using a wireless router supporting a Wi-Fi
Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup.
• Confirm LAN settings
The list of wired/wireless LAN or direct connection settings of this printer is displayed on the LCD.
Selecting Print LAN details allows you to print the list.
◦ LAN setting list
The list of wired LAN settings of this printer is displayed on the LCD.
The following setting items are displayed. (Some setting items are not displayed depending on the
printer settings.)
Items Setting
Connection Active/Inactive
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IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 link-local prefix length XXX (up to 3 digits)
IPv6 manual address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 manual prefix length XXX (up to 3 digits)
IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 1 XXX (up to 3 digits)
IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 2 XXX (up to 3 digits)
IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 3 XXX (up to 3 digits)
IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 4 XXX (up to 3 digits)
IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
MAC address XX:XX:XX:XX:XX:XX (12 characters)
IPsec settings Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable
Pre-shared key XXXXXXXXXXXXXXXX (16 characters)
Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
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("XX" represents alphanumeric characters.)
◦ WLAN setting list
The list of wireless LAN settings of this printer is displayed on the LCD.
The following setting items are displayed. (Some setting items are not displayed depending on the
printer settings.)
Items Setting
Connection Active/Inactive
SSID XXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX (up to 32 characters)
Communication mode Infrastructure
Channel XX (up to 2 digits)
Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2-
PSK(TKIP)/WPA2-PSK(AES)
IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 link-local prefix length XXX (up to 3 digits)
IPv6 manual address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 manual prefix length XXX (up to 3 digits)
IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 1 XXX (up to 3 digits)
IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 2 XXX (up to 3 digits)
IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 3 XXX (up to 3 digits)
IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 stateless prefix length 4 XXX (up to 3 digits)
IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
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IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
MAC address XX:XX:XX:XX:XX:XX (12 characters)
IPsec settings Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable
Pre-shared key XXXXXXXXXXXXXXXX (16 characters)
Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
("XX" represents alphanumeric characters.)
◦ Direct connection setting list
The list of direct connection settings of this printer is displayed on the LCD.
The following setting items are displayed. (Some setting items are not displayed depending on the
printer settings.)
Items Setting
Connection Active/Inactive
SSID DIRECT-XXXX-XXXXXXseries
Password XXXXXXXXXX (10 characters)
Communication mode Direct connection
Channel 3
Wireless LAN security WPA2-PSK(AES)
IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
IPv6 link-local prefix length XXX (up to 3 digits)
MAC address XX:XX:XX:XX:XX:XX (12 characters)
IPsec settings Disable
Pre-shared key XXXXXXXXXXXXXXXX (16 characters)
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Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
Direct connection device name XXXXXX-XXXXXXseries
("XX" represents alphanumeric characters.)
◦ Print LAN details
You can print out the network settings of the printer such as its IP address and SSID.
For more information on the printer's network setting is printed out:
Printing Network Settings
Important
• The network settings printout contains important information about your network. Handle it with
care.
• Other settings
Important
• You cannot select the items below when Disable LAN is selected for Change LAN.
◦ Set printer name
Specifies the printer name. You can use up to 15 characters for the name.
Note
• You cannot use the same printer name as that already used for other LAN connected devices.
• You cannot use a hyphen for the initial or last character of the printer name.
◦ TCP/IP settings
Performs IPv4 or IPv6 setting.
◦ WSD setting
Setting items when you use WSD (one of the network protocols supported in Windows 8.1,
Windows 8, Windows 7, and Windows Vista).
■ Enable/disable WSD
Selects whether WSD is enabled or disabled.
Note
• When this setting is enabled, the printer icon is displayed on the Network Explorer in
Windows 8.1, Windows 8, Windows 7, and Windows Vista.
■ Optimize inbound WSD
Selecting Active allows you to receive the WSD printing data faster.
■ Timeout setting
Specifies the timeout length.
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◦ Bonjour settings
Setting items for LAN using Bonjour for Mac OS.
■ Enable/disable Bonjour
Selecting Enable allows you to use Bonjour to perform the network settings.
■ Service name
Specifies the Bonjour service name. You can use up to 48 characters for the name.
Note
• You cannot use the same service name as that already used for other LAN connected
devices.
◦ LPR protocol setting
Enables/disables the LPR setting.
◦ RAW print
Enables/disables RAW printing.
◦ LLMNR
Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting ON allows the printer to
detect printer's IP address from the printer name without a DNS server.
◦ PictBridge communication
Setting items for printing from a PictBridge (Wireless LAN) compliant device.
■ Enable/disable communication
Selecting Enable allows you to print from a PictBridge (Wireless LAN) compliant device.
■ Timeout setting
Specifies the timeout length.
◦ Wireless LAN DRX setting
Selecting Enable allows you to activate discontinuous reception when using wireless LAN.
Note
• Depending on the wireless router you are using, discontinuous reception may not be activated
even though Enable is selected.
• Discontinuous reception is enabled only while the printer is on standby. (The LCD is in the
screen saver mode.)
◦ Wired LAN DRX setting
Selecting Enable allows you to activate discontinuous reception when the printer is connected to a
device compatible with wired LAN.
◦ Direct connection settings
Setting items are available when you connect a wireless communication device such as a
smartphone or tablet to the printer.
Important
• You can select these setting items only when Activate direct connect. is selected for Change
LAN.
161
■ Update SSID/password
Selecting Yes updates the identifier (SSID) and password for direct connection.
■ Direct connection device name
Changes the printer's name displayed on a Wi-Fi Direct compatible device.
■ Connection request confirmation
Selecting Yes displays the confirmation screen when a Wi-Fi Direct compatible device is
connecting the printer.
Using Printer with Direct Connection
162
Auto maintenance settings (Item for administrator)
Select this setting item from Device settings on Various settings.
Important
• This setting item is for the administrator. The administrator password is required to change settings.
• Auto nozzle check
Enables/Disables automatic nozzle checking.
• Nozzle check error display
Enables/Disables displaying the nozzle check error.
• System cleaning frequency
Specifies the frequency of automatic system cleaning.
Note
• To maintain print quality, we recommend you select Short if you use the printer at a higher place.
• Ink maintenance (tank installed)
Selecting ON allows the printer to shake ink tanks on a regular basis to maintain ink density.
Important
• We recommend you select ON. Failure to perform the ink quality maintenance about once a week
may affect print quality.
163
Maintenance page size
Select this setting item from Device settings on Various settings.
Specifies the paper size when you perform maintenance operation (e.g. print head alignment). Select A4 or
Letter-size.
164
Reset setting (Item for administrator)
Select this setting item from Device settings on Various settings.
Important
• This setting item is for the administrator. The administrator password is required to change settings.
You can set the settings back to the default.
• Web service setup only
Sets the Web service settings back to the default.
• LAN settings only
Sets the LAN settings other than the administrator password back to the default.
• Settings only
Sets the settings such as the paper size or media type back to the default.
• Device info sending setting only
Sets only the device information sending settings back to the default.
• Reset all
Sets all settings you made to the printer back to the default. The administrator password specified for
the printer is set to the default setting.
Note
• You cannot set the following setting items back to the default:
• The language displayed on the LCD
• The current position of the print head
• CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting
• Media information registered to the printer by using Media Configuration Tool
165
Changing Printer's Setting Using Web Browser
Changing Setting Using Web Browser
Changeable Setting Items Using Web Browser
Setting Password
166
Changing Settings Using Web Browser
You can check the printer status and change the printer settings using the web browser on your smartphone,
tablet, or computer.
To check the printer status and to change the printer settings, display "Remote UI" on the web browser.
Note
• You can use this function on the following OS and the web browser.
• iOS device
OS: iOS 6.1 or later
Web browser: iOS standard Web browser (Mobile Safari)
• Android device
OS: Android 2.3.3 or later
Web browser: Android standard Web browser (Browser or Chrome)
• Mac OS device
OS: Mac OS X v.10.6 or later
Web browser: Safari 5.1 or later
• Windows device
OS: Windows XP or later
Web browser: Internet Explorer 8 or later, Google Chrome 38.0.2125.104m or later, Mozilla Firefox
33.0 or later
1.
Enable the use of Remote UI.
Enable the use of Remote UI by following the steps below.
1. Make sure printer is turned on.
2.
Select Various settings on HOME screen.
LCD and Operation Panel
3.
Use button to select Device settings and press OK button.
4.
Use button to select Device user settings and press OK button.
5.
Use button to select Use of Remote UI and press OK button.
6.
Use button to select ON and press OK button.
2. Check printer's IP address.
Check the printer's IP address by following the steps below.
1.
Select Various settings on HOME screen.
2.
Use button to select Device settings and press OK button.
3.
Use button to select LAN settings and press OK button.
4.
Use button to select Confirm LAN settings and press OK button.
167
5. Use button to select LAN setting list or WLAN setting list and press OK button.
6. Use button to select Yes and press OK button.
7.
Check IPv4 address.
3. Open web browser on your smartphone, tablet, or computer and enter IP address.
Enter as following in the URL field of the web browser.
http://XXX.XX.X.XXX
Enter the IP address in "XXX.XX.X.XXX".
When you access, the printer information will be displayed on the web browser on your smartphone,
tablet, or computer.
If you want to check the printer status and change the printer settings, proceed to the next step. If you do
not, close the web browser.
4.
Select Log on to check printer status and change printer settings.
The password authentication screen appears.
Important
• Before the password authentication screen appears, a message to warn you that the identification
information is not verified may be displayed.
You can set not to display a message by specifying the SSL/TLS settings of certificate for
encrypted communication.
Note
• When the standard user mode is enabled, choose either administrator mode or standard user
mode to log on.
• After choosing a mode and selecting Log on, the password authentication screen of each mode
appears.
5.
Enter password.
Administrator Password
When the password authentication is complete, the menus that can be utilized are displayed on the web
browser.
6. Check printer status and change printer settings.
For changeable setting items, see below.
Changeable Setting Items Using Web Browser
7. When you finish checking printer status and changing printer settings, select Log off.
8. Close web browser.
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Changeable Setting Items Using Web Browser
Note
• The items described here and the items displayed in the web browser may differ in display order.
• The item which can be used is different in administrator mode or in standard user mode.
Items for Security
Security (Item for administrator)
This function allows you to specify the password, the standard user mode settings, and SSL/TLS
settings of certificate for encrypted communication.
For the password, see Administrator Password.
For details on setting password, see Setting Password.
Items for Maintenance/Management
Utilities
This function allows you to set and execute the printer utility functions such as cleaning.
Job management
This function allows you to display the job history and print it.
Note
• When you are logging on in administrator mode, you can restrict this function in standard user
mode.
System info and LAN settings
This function allows you to check the system information and to change the LAN settings.
Note
• Some of the menu is available only when you logged on in administrator mode.
Firmware update (Item for administrator)
This function allows you to update the firmware and check version information.
Language selection (Item for administrator)
This function allows you to change the language on the display.
Items for Printer
Device settings
This function allows you to change the printer settings such as the quiet setting, the energy saving
settings, and the print settings.
Note
• Some of the menu is available only when you logged on in administrator mode.
AirPrint settings
This function allows you to specify the AirPrint settings, such as position information.
Web service connection setup (Item for administrator)
This function allows you to register to Google Cloud Print or IJ Cloud Printing Center, or delete a
registration.
169
Other Items
Printer status
This function displays printer information such as the remaining ink amount, the status, and detailed
error information.
You can also connect to the ink purchase site or support page, and use Web Services.
Manual (Online)
This function displays the Online Manual.
170
Setting Password
Each of passwords for administrator and standard user can be set.
When logging on with password for administrator, all settings can be changed.
When logging on with password for standard user, some of the settings can be changed.
When logging on with password for administrator, you can restrict the function for standard user.
Setting Administrator Password
Setting Standard User Password
Note
• Password can be set only when you are logged in administrator mode.
Setting Administrator Password
Change the administrator password by following the steps below.
Important
• The password is set at the time of purchase. The password is the printer's serial number.
For the password, see Administrator Password.
1.
Display printer status on web browser.
2.
Select Security.
The menus are displayed.
3.
Select Administrator password setting.
4.
Select Change administrator password.
If the administrator password is not set, registration confirming message is displayed. Select Yes.
When message is displayed again, select OK.
5. Select a range where the administrator password is valid, and then select OK.
Remote UI or other tools
Entering the administrator password is required to change the setting items using the Remote UI
or IJ Network Device Setup Utility.
LCD, Remote UI, or other tools
Entering the administrator password is required to change the setting items using the operation
panel of the printer, the Remote UI, or IJ Network Device Setup Utility.
6. Enter a password, and then select OK.
Important
•
The following character restrictions apply to the password:
•
Set the password by using 4 to 32 characters.
•
The allowed characters are single-byte alphanumeric characters.
171
• For security reasons, we recommend you use 6 and more alphanumeric characters.
7. When the completion message is displayed, select OK.
Setting Standard User Password
Enable the standard user mode and set a standard user password by following the steps below.
1.
Display printer status on web browser.
2.
Select Security.
The menus are displayed.
3.
Select Standard user mode settings.
4.
When the confirming message is displayed, select Yes.
5.
Enter a password, and then select OK.
Important
• The following character restrictions apply to the password:
• Set the password by using 4 to 32 characters.
• The allowed characters are single-byte alphanumeric characters.
•
For security reasons, we recommend you use 6 and more alphanumeric characters.
6.
When the completion message is displayed, select OK.
172
Printer Parts
Front View
Rear View
Power Supply
Confirming that the Power Is On
Turning the Printer On and Off
Notice for the Power Plug/Power Cord
Notice for Unplugging the Power Cord
173
Front View
(1) top cover
Open when removing jammed paper inside the printer.
(2) rear tray
Two or more sheets of the same size and type of paper can be loaded at the same time, and fed
automatically one sheet at a time.
Loading Paper in the Rear Tray
(3) paper support
Open to load paper in the rear tray.
(4) paper support extension
Extend to load paper in the rear tray.
(5) feed slot cover
Prevents anything from falling into the feed slot.
Open it to slide the paper guides, and close it before printing.
(6) paper guides
Align with both sides of the paper stack.
(7) operation panel
Use to change the printer settings or to operate it.
Operation Panel
(8) paper output tray
Printed paper is ejected. Open it before printing.
174
(9) output tray extension
Open to support ejected paper.
(10) paper output support
Pull out to support ejected paper.
(11) POWER lamp
Lights after flashing when the power is turned on.
(12) ON button
Turns the power on or off.
Turning the Printer On and Off
(13) Stop button
Cancels a print job in progress.
(14) ink supply stopper
If the ink supply stopper at the bottom of the printer sticks out, an error message appears and the
printer stops operation. Paying attention to the ink supply stopper, install the printer on a flat surface.
(15) tank cover
Open when replacing ink tanks.
Note
• For details on how to replace ink tanks, see Replacing Ink.
175
Rear View
(1) paper support extension
Extend to load paper in the manual feed tray.
(2) paper support
Pull out to load paper in the manual feed tray.
(3) manual feed tray
Load one sheet of 8" x 10" (20 x 25 cm), A4, Letter size paper or larger, or thick paper at a time.
Loading Paper in the Manual Feed Tray
Media Types You Can Use
(4) Paper Jam Clearing button
Press this button when removing paper jammed in the manual feed tray.
Paper Jams
(5) paper guides
Align with both sides of the paper stack.
(6) power cord connector
Plug in the supplied power cord.
(7) USB port
Plug in the USB cable to connect the printer with a computer.
Important
• Do not touch the metal casing.
• Do not plug in or unplug the USB cable or LAN cable while printing.
(8) wired LAN connector
Plug in the LAN cable to connect the printer to a LAN.
(9) lock lever
Locks the maintenance cartridge into place so that it does not come off. Keep the maintenance
cartridge locked for normal use.
176
(10) maintenance cartridge
Absorbs ink used for cleaning and other operations.
Note
• For details on how to replace the maintenance cartridge, see Replacing the Maintenance Cartridge.
(11) maintenance cover
Open when replacing the maintenance cartridge.
177
Power Supply
Confirming that the Power Is On
Turning the Printer On and Off
Notice for the Power Plug/Power Cord
Notice for Unplugging the Power Cord
178
Confirming that the Power Is On
The POWER lamp is lit when the printer is turned on.
Even if the LCD is off, if the POWER lamp is lit, the printer is on.
Note
• It may take about 30 seconds to 4 minutes for the printer to start printing immediately after you turn on
the printer.
• The LCD will turn off if the printer is not operated for about 5 minutes. To restore the display, press any
button except the ON button on the operation panel or perform the print operation. You cannot change
the wait time before the LCD turns off.
179
Turning the Printer On and Off
Turning on the printer
1. Press the ON button to turn on the printer.
The POWER lamp flashes and then remains lit.
Confirming that the Power Is On
Note
• It may take about 30 seconds to 4 minutes for the printer to start printing immediately after you
turn on the printer.
• If the Alarm lamp lights up or flashes and an error message is displayed on the LCD, see
Message Appears.
•
You can set the printer to automatically turn on when a print is performed from a computer
connected by USB cable or network. This feature is set to off by default.
From the printer
Energy saving settings (Item for administrator)
From the computer
Managing the Printer Power (Windows)
Managing the Printer Power (Mac OS)
Turning off the printer
1. Press the ON button to turn off the printer.
When the POWER lamp stops flashing, the printer is turned off.
180
Important
• When you unplug the power cord after turning off the printer, be sure to confirm that the
POWER lamp is off.
Note
•
You can set the printer to automatically turn off when no operations are performed or no print
jobs are sent to the printer for a certain interval. This feature is set to on by default.
From the printer
Energy saving settings (Item for administrator)
From the computer
Managing the Printer Power (Windows)
Managing the Printer Power (Mac OS)
181
Notice for the Power Plug/Power Cord
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything
unusual described below.
• The power plug/power cord is hot.
• The power plug/power cord is rusty.
• The power plug/power cord is bent.
• The power plug/power cord is worn.
• The power plug/power cord is split.
Caution
• If you find anything unusual with the power plug/power cord described above, unplug the power cord
and call for service. Using the printer with one of the unusual conditions above may cause a fire or an
electric shock.
182
Notice for Unplugging the Power Cord
To unplug the power cord, follow the procedure below.
Important
• When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off.
Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the
print head and print quality may be reduced.
1.
Press the ON button to turn the printer off.
2.
Confirm that the POWER lamp is off.
3.
Unplug the power cord.
The specification of the power cord differs depending on the country or region of use.
183
Network Setting
Network Connection
Network Connection Tips
Network Settings (IJ Network Device Setup Utility) (Windows)
IJ Network Device Setup Utility
Starting Up IJ Network Device Setup Utility
IJ Network Device Setup Utility Screen
Performing Network Settings
Checking Network Status
IJ Network Device Setup Utility Menus
Other Network Information
184
Network Connection
Network Connection Tips
185
Network Connection Tips
Default Network Settings
Another Printer Found with Same Name
Printing Network Settings
Changing LAN Connection Method/Changing Wireless LAN Connection Method
(Windows)
186
Default Network Settings
LAN Connection Defaults
Item Default
Change LAN Disable LAN
SSID BJNPSETUP
Communication mode Infrastructure
Wireless LAN security Disable
IP address (IPv4) Auto setup
IP address (IPv6) Auto setup
Set printer name* XXXXXXXXXXXX
Enable/disable IPv6 Enable
Enable/disable WSD Enable
Timeout setting 1 minute
Enable/disable Bonjour Enable
Service name Canon PRO-1000 series
LPR protocol setting Enable
PictBridge communication Enable
Wireless LAN DRX setting Enable
Wired LAN DRX setting Enable
("XX" represents alphanumeric characters.)
* Default value depends on printer. To check value, use operation panel.
LAN settings (Item for administrator)
Direct Connection Defaults
Item Default
SSID (Identifier for direct connection) DIRECT-abXX-PRO-1000series *1
Password YYYYYYYYYY *2
Wireless LAN security WPA2-PSK (AES)
Direct connection device name ZZZZZZ-PRO-1000series *3
Connection request confirmation Displayed
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is
specified when the printer is turned on for the first time.)
187
*2 The password is specified automatically when the printer is turned on for the first time.
*3 "ZZZZZZ" represents last six digits of printer's MAC address.
188
Another Printer Found with Same Name
When the printer is found during setup, other printers with the same name may appear on the results
screen.
Select a printer with checking the printer settings against those on detection result screen.
Check the printer's MAC address or serial to select the correct printer from the results.
Note
• Serial number may not appear on result screen.
To check the printer's MAC address and the serial number, print out the network settings information using
the operation panel.
Printing Network Settings
Regarding the MAC address, you can check the network setting information on the LCD. Select WLAN
setting list or LAN setting list from Confirm LAN settings on LAN settings on Device settings under
Various settings, and check the address shown on the LCD.
189
Printing Network Settings
Use the operation panel to print the printer's current network settings.
Important
• The network settings printout contains important information about your network. Handle it with care.
1.
Make sure printer is turned on.
2.
Load three sheets of A4 or Letter-sized plain paper.
3.
Select Various settings on HOME screen.
LCD and Operation Panel
4.
Use button to select Device settings and press OK button.
5.
Use button to select LAN settings and press OK button.
6.
Use button to select Confirm LAN settings and press OK button.
7.
Use button to select Print LAN details and press OK button.
8.
Use button to select Yes and press OK button to start printing.
The printer starts printing network settings information.
The printed network settings information is as follows:
Item Description Setting
Product Information Product information –
Product Name Product name XXXXXXXX
ROM Version ROM version XXXXXXXX
Serial Number Serial number XXXXXXXX
Wireless LAN Wireless LAN Enable/Disable
MAC Address MAC address XX:XX:XX:XX:XX:XX
Infrastructure Infrastructure Enable/Disable
Connection Connection status Active/Inactive
SSID SSID Wireless LAN SSID
Channel *1 Channel XX (1 to 11)
Encryption Encryption method None/WEP/TKIP/AES
WEP Key Length WEP key length (bits) Inactive/128/64
190
Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2-
PSK
Signal Strength Signal strength 0 to 100 [%]
TCP/IPv4 TCP/IPv4 Enable
IP Address IP address XXX.XXX.XXX.XXX
Subnet Mask Subnet mask XXX.XXX.XXX.XXX
Default Gateway Default gateway XXX.XXX.XXX.XXX
TCP/IPv6 TCP/IPv6 Enable/Disable
Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Link Local Prefix Length Link local prefix length XXX
Manual Setting Manual setting Enable/Disable
IP Address *2 IP address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Subnet Prefix Length *2 Subnet prefix length XXX
Stateless Address1 *2 Stateless address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length1 *2 Stateless prefix length1 XXX
Stateless Address2 *2 Stateless address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length2 *2 Stateless prefix length 2 XXX
Stateless Address3 *2 Stateless address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length3 *2 Stateless prefix length 3 XXX
Stateless Address4 *2 Stateless address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length4 *2 Stateless prefix length 4 XXX
Default Gateway1 *2 Default gateway 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Default Gateway2 *2 Default gateway 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Default Gateway3 *2 Default gateway 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Default Gateway4 *2 Default gateway 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
191
IPsec *3 IPsec setting Active
Security Protocol *3 Security method ESP/ESP & AH/AH
Wireless LAN DRX Discontinuous reception (wireless
LAN)
Enable/Disable
Direct Connection Direct connection Enable/Disable
Connection Connection status Active/Inactive
SSID SSID Direct Connection SSID
Password Password Direct Connection password (10
alphanumeric characters)
Channel Channel 3
Encryption Encryption method AES
Authentication Authentication method WPA2-PSK
TCP/IPv4 TCP/IPv4 Enable
IP Address IP address XXX.XXX.XXX.XXX
Subnet Mask Subnet mask XXX.XXX.XXX.XXX
Default Gateway Default gateway XXX.XXX.XXX.XXX
TCP/IPv6 TCP/IPv6 Enable/Disable
Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Link Local Prefix Length Link local prefix length XXX
IPsec *3 IPsec setting Active
Security Protocol *3 Security method –
Wireless LAN DRX Discontinuous reception (wireless
LAN)
Enable/Disable
Wired LAN Wired LAN Enable/Disable
MAC Address MAC address XX:XX:XX:XX:XX:XX/Disable
Connection Wired LAN status Active/Inactive
TCP/IPv4 TCP/IPv4 Enable
IP Address IP address XXX.XXX.XXX.XXX
Subnet Mask Subnet mask XXX.XXX.XXX.XXX
Default Gateway Default gateway XXX.XXX.XXX.XXX
TCP/IPv6 TCP/IPv6 Enable/Disable
192
Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Link Local Prefix Length Link local prefix length XXX
Manual Setting Manual setting Enable/Disable
IP Address *2 IP address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Subnet Prefix Length *2 Subnet prefix length XXX
Stateless Address1 *2 Stateless address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length1 *2 Stateless prefix length 1 XXX
Stateless Address2 *2 Stateless address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length2 *2 Stateless prefix length 2 XXX
Stateless Address3 *2 Stateless address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length3 *2 Stateless prefix length 3 XXX
Stateless Address4 *2 Stateless address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Stateless Prefix Length4 *2 Stateless prefix length 4 XXX
Default Gateway1 *2 Default gateway 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Default Gateway2 *2 Default gateway 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Default Gateway3 *2 Default gateway 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
Default Gateway4 *2 Default gateway 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
IPsec *3 IPsec setting Active
Security Protocol *3 Security method ESP/ESP & AH/AH
Wired LAN DRX Discontinuous reception (wired LAN) Enable/Disable
Other Settings Other settings –
Printer Name Printer name Printer name (Up to 15 alphanumeric
characters)
Direct Conn. DevName Device name for direct connection Device name for direct connection (Up to
32 characters)
WSD Printing WSD printing setting Enable/Disable
193
WSD Timeout Timeout 1/5/10/15/20 [min]
LPD Printing LPD printing setting Enable/Disable
RAW Printing RAW printing setting Enable/Disable
Bonjour Bonjour setting Enable/Disable
Bonjour Service Name Bonjour service name Bonjour service name (Up to 52
alphanumeric characters)
LLMNR LLMNR setting Enable/Disable
SNMP SNMP setting Enable/Disable
PictBridge Commun. PictBridge communication Enable/Disable
DNS Server Obtain DNS server address
automatically
Auto/Manual
Primary Server Primary server address XXX.XXX.XXX.XXX
Secondary Server Secondary server address XXX.XXX.XXX.XXX
Proxy Server Proxy server setting Enable/Disable
Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX
Proxy Port Proxy port specification 1 to 65535
("XX" represents alphanumeric characters.)
*1 Channel may range from 1 to 11 depending on country or region of purchase.
*2 Network status is only printed when IPv6 is enabled.
*3 Network status is only printed when IPv6 and IPsec settings are enabled.
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Changing LAN Connection Method/Changing Wireless LAN
Connection Method (Windows)
Changing LAN Connection Method
Changing Wireless LAN Connection Method
Changing LAN Connection Method
Follow either procedure below to change LAN connection method (wired or wireless).
• Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup.
• Select LAN settings on HOME screen, select Change LAN, and then select Activate wireless LAN
or Activate wired LAN. After that, perform settings on the Protocol Settings... screen on IJ Network
Device Setup Utility.
Refer to Performing/Changing Wireless LAN Settings to change the connection method from wired
LAN to wireless LAN.
Refer to Performing/Changing Wired LAN Settings to change the connection method from wireless
LAN to wired LAN.
Changing Wireless LAN Connection Method
Follow either procedure below to change wireless LAN connection method (infrastructure or direct
connection).
• Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup.
• Perform settings on the Protocol Settings... screen on IJ Network Device Setup Utility.
Important
• Before you perform settings using IJ Network Device Setup Utility, turn on cableless setup mode on
the printer following the procedure below.
1. Make sure printer is turned on.
2. Select LAN settings on HOME screen.
LCD and Operation Panel
3. Use button to select Wireless LAN setup and press OK button.
4. Select Cableless setup and press OK button.
5. Check message and press OK button.
Follow instructions on your smartphone or tablet.
6. If message saying setup is completed appears, press OK button.
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Adjustments for Better Print Quality
Aligning the Print Head
Aligning the Print Head Manually
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Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
Note
• We recommend using the same type of paper for print head alignment as for printing.
• Plain paper cannot be used for print head alignment.
• If the remaining ink level is low, the print head alignment sheet will not be printed correctly.
Replace the ink tank whose ink is low.
You need to prepare: three sheets of A4 or Letter size paper
1.
Make sure that the power is turned on.
2.
Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
3.
Select Print head alignment, then press the OK button.
The Print head alignment screen will appear.
4.
Select Auto, then press the OK button.
The confirmation screen will appear.
5.
Select Yes, then press the OK button.
The paper settings screen will appear.
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Specify Page size and Type for the paper to be used, select Settings, then press the OK button.
6.
Load the prepared paper in the paper source specified in the message.
If the paper source is the manual feed tray, load one sheet of paper at a time.
7.
Open the paper output tray gently.
Open the output tray extension, then pull out the paper output support.
8.
Press the OK button.
The print head alignment sheet will be printed and the print head position will be adjusted automatically.
This takes about 12 minutes.
Note
• If the automatic adjustment of the print head position has failed, an error message appears on the
LCD.
Message Appears
9.
When the completion message appears, press the OK button.
Note
• If the print results are still not satisfactory after adjusting the print head position as described above,
align the print head manually.
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Aligning the Print Head Manually
If printed ruled lines are misaligned or print results are still not satisfactory after adjusting the print head
position automatically, adjust the print head position manually.
Note
• Before adjusting the print head position manually, adjust the print head position automatically. For
details on adjusting the print head position automatically, see Aligning the Print Head.
• We recommend using the same type of paper for print head alignment as for printing.
You need to prepare: two sheets of A4 or Letter size paper
1.
Make sure that the power is turned on.
2.
Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
3.
Select Print head alignment, then press the OK button.
The Print head alignment screen will appear.
4.
Select Manual, then press the OK button.
The confirmation screen will appear.
5.
Select Yes, then press the OK button.
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Note
• When the automatic print head alignment has not been performed, a message will appear. In this
case, select Yes, press the OK button, then perform the automatic print head alignment.
The paper settings screen will appear.
Specify Page size and Type for the paper to be used, select Settings, then press the OK button.
6.
Load the prepared paper in the paper source specified in the message.
If the paper source is the manual feed tray, load one sheet of paper at a time.
7.
Open the paper output tray gently.
Open the output tray extension, then pull out the paper output support.
8.
Press the OK button.
The print head alignment pattern is printed.
9.
When the message "Did the patterns print correctly?" appears, confirm that the pattern is
printed correctly, select Yes, then press the OK button.
10.
Confirm the message, then press the OK button.
The input screen for the head position adjustment values will appear.
11. Look at the pattern and select the number of the pattern in each column that has straight
lines.
Press the OK button to select a column, select the pattern number, then press the OK button.
* The sample of the first pattern is shown as below.
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Note
• Look at the pattern and pick the setting that produces the least warped vertical straight lines.
A: Vertical straight lines
B: Warped vertical straight lines
12.
Repeat this procedure until you finish inputting a pattern number in all columns, select OK,
then press the OK button.
If a message is displayed on the screen, follow the directions in the message.
13. When the completion message appears, press the OK button.
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Color Management
Managing Colors
Performing Color Calibration Using the Operation Panel
Performing Color Calibration from Quick Utility Toolbox (Windows)
Performing Color Calibration from Quick Utility Toolbox (Mac OS)
Paper that Can Be Used in Color Calibration
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Managing Colors
Printer color management, color calibration, corrects for variations in color tones due to differences between
printers and aging, and provides continuously consistent corrected color tones.
Use color calibration to correct the color tones of this printer.
If you have multiple printers, you can make the color tones of the printers the same by executing color
calibration on each of the printers.
Color calibration can be executed using the operation panel or your computer.
Performing Color Calibration Using the Operation Panel
Use Quick Utility Toolbox to check when it is time to execute color calibration or to remotely execute color
calibration.
Executing Color Calibration from Quick Utility Toolbox (Windows)
Executing Color Calibration from Quick Utility Toolbox (Mac OS)
To perform color calibration for paper other than genuine Canon paper, register the paper information with
Media Configuration Tool.
Media Configuration Tool Guide (Windows)
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Performing Color Calibration Using the Operation Panel
Use color calibration to correct color tones on printing paper.
Note
• Perform color calibration in the following cases:
• After initial printer installation
• If colors seem different from before, despite having the same environmental and printing conditions
• To ensure uniform color when printing on multiple printers (However, be sure to use the same
version of firmware and printer driver and the same settings.)
• We recommend performing color calibration using the same paper as you use for printing.
Paper that Can Be Used in Color Calibration
• Before performing color calibration, perform print head cleaning or print head alignment. This improves
the precision of color calibration.
If the remaining ink level for an ink tank is low, replace an ink tank.
• You can also perform color calibration using the computer.
Executing Color Calibration from Quick Utility Toolbox (Windows)
Executing Color Calibration from Quick Utility Toolbox (Mac OS)
1.
Make sure that the power is turned on.
Important
• In order to increase the color stability precision when executing color calibration, maintain a
constant temperature and humidity environment each time within the range of temperatures of 59
to 86°F (15 to 30°C) and within the range of humidities of 40 to 60%.
Executing color calibration under various temperature and humidity conditions may prevent the
printers from making the correct adjustments.
•
Before color calibration, ensure the printer is not exposed to direct sunlight or other strong
sources of light. If the printer is exposed to strong sources of light, correct adjustment may not be
possible.
2. Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
3. Select Color calibration, then press the OK button.
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The Color calibration screen will appear.
4.
Select Auto adjust, then press the OK button.
The confirmation screen will appear.
5.
Select Yes, then press the OK button.
The paper settings screen will appear.
Specify Page size and Type for the paper to be used, select Settings, then press the OK button.
For details about paper, see
Paper that Can Be Used in Color Calibration.
6. Load a single sheet of paper specified in step 5 in the rear tray.
Important
•
You cannot use the manual feed tray when performing color calibration.
7. Gently open the paper output tray.
Open the output tray extension, then pull out the paper output support.
8. Press the OK button.
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After environmental measurements and paper are checked, color calibration is executed, automatically
setting adjustment values.
Note
• If color calibration was not executed correctly, an error message will appear on the LCD.
Message Appears
9.
When the completion message appears, press the OK button.
Note
• To apply color calibration adjustment values to printing, set them in the printer driver or at the operation
panel. However, if the values set in the printer driver and the operation panel differ, the setting of the
printer driver is prioritized.
• To enable or disable the color calibration adjustment values, select Enable/disable adjustment values
on the Color calibration screen.
• To clear color calibration adjustment values, select Reset adjustment values in the Color calibration
screen.
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Performing Color Calibration from Quick Utility Toolbox
You can perform the following tasks related to color calibration for multiple printers connected by a network
or USB using the Quick Utility Toolbox.
• Verifying recommended frequency of color calibration
• Executing color calibration
• Verifying progress of color calibration
Note
• Quick Utility Toolbox is a Canon software application.
Important
• You must load paper into the printer to perform color calibration.
For details on the paper that can be used for color calibration, see "Paper that Can Be Used in Color
Calibration" for your model from the Home of the Online Manual.
1.
In the Quick Utility Toolbox, select the printer for which you want to perform color
calibration, and then click the Calibration button.
The Calibration dialog appears.
2. Select the Media Type for color calibration.
207
Note
• The media type for the paper fed on the printer appears depending on your model.
3.
Verify the Status in the Confirmation Message.
The Status in the Confirmation Message will let you know if color calibration is required.
208
Important
• If you are not performing color calibration, click the Cancel button.
•
Perform color calibration when replacing the printhead or when you are concerned about
differences in color tone.
4. Verify the Paper Source.
The paper sources for which color calibration can be performed are displayed for the paper in Media
Type.
If the displayed paper source and the paper loaded to perform color calibration are different, reload the
paper in the paper source displayed in Paper Source.
Note
•
Depending on your model, you can select the Paper Source.
•
If you are using a PRO-1000 or PRO-500 model, only the rear tray can be used as the paper
source for color calibration.
5. Click the OK button.
The color calibration starts and the Calibration Monitor dialog appears.
209
Note
•
If you want to stop the color calibration, select the printer and then click the Cancel Calibration
button.
•
Click the button to update the color calibration progress status.
• To close this dialog, click the button.
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Paper that Can Be Used in Color Calibration
Color calibration has two adjustment types, Common calibration and Unique calibration, with one of these
selected when color calibration is executed.
The selected adjustment type is determined from the media type that color calibration is executed on.
Media Type and Adjustment Type
Common Calibration
Common calibration is a feature that allows you to use multiple media types easily in a short time because
it is not necessary to execute color calibration on each media type.
If color calibration is executed on paper categorized as Common calibration, dedicated calibration
adjustment values are set on the media type that Common calibration was executed on.
Furthermore, calibration adjustment values are set on all print qualities for all media types where color
calibration has not been executed.
Note
• The calibration adjustment values are not overwritten for media types where color calibration has
been executed once and dedicated calibration adjustment values have been set.
Example: Calibration is executed on media type A (adjustment type: Common).
Calibration values for media type A and media type B, for which dedicated calibration values have not
been set, are applied.
B: Media type to which dedicated calibration adjustment values are not set
C: Media type to which dedicated calibration adjustment values are set
Unique Calibration
If color calibration is executed on paper categorized as Unique calibration, calibration adjustment values
are set only for the media type that the color calibration was executed on.
Note
• Even if paper categorized as Unique calibration is used, if the media type has yet to execute color
calibration even once and does not have any dedicated calibration adjustment values, the calibration
adjustment values are overwritten when Common calibration is executed.
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Example: Calibration is executed on media type D (adjustment type: Unique).
Calibration adjustment values are applied only to media type D.
E: Media types other than D
Media Type and Adjustment Type
Media Name <Model No.> Color Calibration Adjustment Type
Photo Paper Pro Platinum <PT-101> Common calibration
Photo Paper Pro Luster <LU-101>
Photo Paper Pro Premium Matte <PM-101>
Photo Paper Plus Glossy II <PP-201> Unique calibration
Photo Paper Plus Semi-gloss <SG-201>
Matte Photo Paper <MP-101>
* If the paper you are using is not in the above table, execute color calibration using the paper where the
adjustment type is Common calibration, then you can set the calibration adjustment values for the paper
you are using.
Page Sizes that Can Be Used
Page sizes that can be used in color calibration are as follows.
• Unused paper of A4 or Letter size
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Maintenance and Consumables
Maintenance Procedure
Ink Tanks
Ink
Replacing Ink
Checking the Ink Status with the LCD on the Printer
Print Head
Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head
Cleaning the Print Head Deeply
Performing the System Cleaning
Performing Maintenance Functions from Your Computer (Windows)
Cleaning the Print Heads
Printing a Nozzle Check Pattern
Performing Maintenance Functions from Your Computer (Mac OS)
Cleaning the Print Heads
Printing a Nozzle Check Pattern
Checking the Ink Status from Your Computer
Maintenance Cartridge
Replacing the Maintenance Cartridge
Checking the Maintenance Cartridge Status with the LCD on the Printer
Cleaning the Printer
Cleaning the Exterior of the Printer
Cleaning the Paper Feed Roller
Cleaning the Inside of the Printer (Bottom Plate Cleaning)
Other Maintenance
Relocating Your Printer
213
Transporting Your Printer
214
Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned
printed ruled lines), perform the maintenance procedure below.
Important
• Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink
tank.
Note
• Check the ink status on the HOME screen or other screens.
If the ink is running low, take appropriate action.
Checking the Ink Status with the LCD on the Printer
• Increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data (Windows)
Changing the Print Quality and Correcting Image Data (Mac OS)
When the Print Results Are Blurred or Uneven:
Step1
Print the nozzle check pattern.
From the printer
Printing the Nozzle Check Pattern
From the computer
Printing a Nozzle Check Pattern (Windows)
Printing a Nozzle Check Pattern (Mac OS)
Step2
Examine the nozzle check pattern.
If there are missing lines or horizontal white streaks in the pattern:
Step3
Clean the print head.
From the printer
Cleaning the Print Head
From the computer
Cleaning the Print Heads (Windows)
Cleaning the Print Heads (Mac OS)
After cleaning the print head, print and examine the nozzle check pattern:
Step1
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4
Clean the print head deeply.
215
From the printer
Cleaning the Print Head Deeply
From the computer
Cleaning the Print Heads (Windows)
Cleaning the Print Heads (Mac OS)
If the problem is not resolved after performing step 4:
Step5
Perform the system cleaning.
From the printer
Performing the System Cleaning
From the computer
Cleaning the Print Heads (Windows)
Cleaning the Print Heads (Mac OS)
Note
• When you have performed the procedure until step 5 and the problem has not been resolved, turn off
the power and clean the print head deeply again after 24 hours.
If the problem is still not resolved, the print head may be damaged. Contact the service center.
When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:
Step
Align the print head.
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Ink Tanks
Ink
Replacing Ink
Checking the Ink Status with the LCD on the Printer
217
Ink
Ink is used for various purposes other than printing.
Ink may be used for purposes other than printing.
When you use the Canon printer for the first time after you install the bundled ink tanks, the printer
consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head
with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the
succeeding ink tanks.
The printing costs described in the brochures or websites are based on the consumption data from not the
first ink tank /ink cartridge but the succeeding ink tank /ink cartridge.
Ink is sometimes used to maintain the optimal printing quality.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition.
When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may
be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents
print quality degradation or nozzle clogging.
In addition to cleaning the print head, the printer automatically performs the system cleaning at regular
intervals to prevent trouble such as unwanted lines or the complete stopping of ink ejection.
If the remaining ink level is low, the system cleaning may not be performed automatically. Follow the
message displayed on the LCD to replace the deficient ink tank with a new one.
There will be some ink remaining in the ink tank removed for replacement to perform the system cleaning.
Important
• The used ink is ejected into the maintenance cartridge. When the maintenance cartridge becomes
full, replacement is necessary. If the displayed message indicates that the maintenance cartridge is
nearly full, promptly obtain a new one.
Replacing the Maintenance Cartridge
• A certain amount of ink is consumed in regular operations performed automatically to keep printer
performance, such as print preparation, ink path bubble removal and print head cleaning. The
maintenance cartridge is also consumed for this operation.
•
When using the printer for the first time after installing the ink tanks which are bundled with the
printer, a certain amount of ink is consumed to set up the printer for printing. For this reason, the
printable volume of the ink tanks which are bundled with the printer will be less than that of
subsequent replacements. Since the maintenance cartridge is filled with the ink which is ejected for
the initial set up mentioned above and its remaining capacity is consumed approximately 50%, the
timing of replacing the maintenance cartridge becomes sooner than that of subsequent
replacements.
Black-and-white printing uses color ink.
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the
settings of the printer driver. So, color ink is consumed even when printing in black-and-white.
218
Note
• CO (Chroma Optimizer) ink is applied onto the print side of paper to adjust glossiness. This ink is also
consumed in order to keep printer's performance and ensure good print quality, even when not
applied onto the print side.
• The printer uses pigment ink. Due to the nature of the pigment ink, the ink on the printed surface may
be removed when being rubbed or scratched.
219
Replacing Ink
In case of cautions or errors concerning remaining ink level, an error message will appear on the LCD to
inform you of the error. Take appropriate action as prompted by the message.
Message Appears
Note
• If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance
Procedure.
• For precautionary notes on handling ink tanks, see Notes on ink tanks.
Replacing Procedure
When you need to replace an ink tank, follow the procedure below.
1.
Make sure that the power is turned on, then display the HOME screen.
If the HOME screen is not displayed, press the HOME button.
2.
Select the ink status display area on the HOME screen, then press the OK button.
LCD and Operation Panel
The Current estimated ink levels screen will appear.
3. Select Replace, then press the OK button.
4. Check the message, then open the tank cover.
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5.
Remove the ink tank to be replaced.
To remove the ink tank, push the mark (PUSH) in front of the ink tank until it clicks.
Important
•
Do not place the removed ink tanks with the open ink port down. Ink on the open ink port may
stain your desk or other things.
221
• Do not touch the metallic parts or other parts inside the printer.
•
Do not touch other parts besides the ink tanks.
•
Handle the ink tank carefully to avoid staining of clothing or the surrounding area.
•
Discard the empty ink tank according to the local laws and regulations regarding disposal of
consumables.
Note
• Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one
when replacing two or more ink tanks.
6.
Before taking a new ink tank out of its package, shake it five to six times horizontally.
Important
•
Handle an ink tank carefully. Do not drop or apply excessive pressure to it.
Note
•
Instead of shaking ink tanks, you can set the printer to automatically mix the ink after ink tank
replacement.
Auto maintenance settings (Item for administrator)
7. Take the ink tank out of its package.
222
Important
• Do not touch the contact (A) or joint (B) of the ink tank.
8.
Insert the new ink tank straight into the slot.
Make sure that the position of the ink tank matches the label.
9. Firmly push the mark (PUSH) in front of the ink tank until it clicks into place.
After installing the new ink tank, the corresponding ink lamp indication on the LCD comes on.
223
Important
•
Ink tanks are designed so that they cannot be inserted in incorrect locations. Be sure to install
the ink tank in its correct location.
•
You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.
•
Once an ink tank is installed, do not remove it until the next replacement. If you remove an ink
tank with enough ink remaining in it, ink may spill out of it.
10.
Close the tank cover.
When a message is displayed on the LCD, press the OK button.
Note
• After closing the tank cover, the printer starts loading ink. This takes up to about 1 to 2 minutes.
If you have set the printer to automatically mix ink, the printer then starts automatically mixing
the ink. This takes about 2 minutes. Wait until the completion message appears on the LCD.
• The printer may make noise while mixing ink.
• If the error message appears on the LCD after the tank cover is closed, take appropriate action.
Message Appears
Notes on ink tanks
Important
• If you remove an ink tank, replace it immediately. Do not leave the printer with the ink tank removed.
• Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog.
Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink
tank properly.
• Once an ink tank has been installed, do not remove it from the printer and leave it out in the open.
This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled.
To maintain optimal printing quality, use an ink tank within six months of first use.
Note
• Color ink may be consumed even when printing a black-and-white document or when black-and-
white printing is specified. Every ink is also consumed in the cleaning, deep cleaning, and system
cleaning of the print head, which may be necessary to maintain the performance of the printer.
When an ink tank is out of ink, replace it immediately with a new one.
Ink
224
Checking the Ink Status with the LCD on the Printer
1. Make sure that the power is turned on, and display the HOME screen.
If the HOME screen is not displayed, press the HOME button.
2. Select the ink status display area on the HOME screen, then press the OK button.
LCD and Operation Panel
3.
Check the ink status.
A symbol appears in the area A if there is any information about the remaining ink level.
Example:
The ink is running low. Prepare a new ink tank.
Note
•
The above screen shows estimated ink levels.
•
Selecting Ink number displays the Ink number screen for checking ink tank numbers. Selecting
Print no. on this screen enables you to print ink tank numbers.
•
To replace ink tanks, select Replace.
Replacing Ink
•
You can also check the ink status on the HOME screen.
•
You can check the ink status on the computer screen.
Checking the Ink Status from Your Computer (Windows)
Checking the Ink Status from Your Computer (Mac OS)
225
Print Head
Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head
Cleaning the Print Head Deeply
Performing the System Cleaning
226
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
• If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink
tank whose ink is low.
You need to prepare: a single sheet of A4 or Letter size plain paper
1.
Make sure that the power is turned on.
2.
Load a single sheet of A4 or Letter size plain paper in the rear tray.
After loading paper, the paper information registration screen for the rear tray is displayed. Select A4 or
Letter for Page size and Plain paper for Type, select Register, then press the OK button.
If a message is displayed on the screen, follow the directions in the message to complete registration.
Important
• The manual feed tray is not available for the nozzle check pattern print procedure. Be sure to load
paper in the rear tray.
3.
Open the paper output tray gently.
Open the output tray extension gently, then pull out the paper output support.
4. Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
5. Select Print nozzle check pattern, then press the OK button.
227
The confirmation screen will appear.
6.
Select Yes, then press the OK button.
The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD.
7.
Examine the nozzle check pattern.
228
Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
1. Check if there are missing lines in pattern C or horizontal streaks in pattern D.
A: No missing lines/No horizontal streaks
B: Lines are missing/Horizontal streaks are present
E: Number of sheets printed so far
2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation
screen.
If pattern C has no missing lines in all three groups and pattern D has no horizontal streaks (A):
Cleaning is not required. Select All A, then press the OK button.
Confirm the message, then press the OK button.
229
The screen will return to the Maintenance screen.
If pattern C has missing lines in any of the three groups or pattern D has horizontal streaks (B):
Cleaning is required. Select Also B, then press the OK button.
Select Yes on the cleaning confirmation screen, then press the OK button.
The printer starts cleaning the print head.
Cleaning the Print Head
Note
•
Because CO ink is colorless, its pattern is printed over the MBK ink pattern. Check for horizontal
streaks (F) in the dark gray bands of the pattern.
Note
• The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the
nozzle check pattern.
230
Cleaning the Print Head
Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head
consumes ink, so clean the print head only when necessary.
Note
• You can also clean the print head using the computer. When using the computer, select the ink group to
clean, then start cleaning.
Cleaning the Print Heads (Windows)
Cleaning the Print Heads (Mac OS)
When cleaning the print head using the printer, the nozzles of all ink colors are cleaned.
You need to prepare: a single sheet of A4 or Letter size plain paper
1.
Make sure that the power is turned on.
2.
Load a single sheet of A4 or Letter size plain paper in the rear tray.
After loading the paper, the paper information registration screen for the rear tray is displayed. Select A4
or Letter for Page size and Plain paper for Type, select Register, then press the OK button.
If a message is displayed on the screen, follow the directions in the message to complete registration.
Important
•
The manual feed tray is not available for the nozzle check pattern print procedure. Be sure to load
paper in the rear tray.
3. Open the paper output tray gently.
Open the output tray extension gently, then pull out the paper output support.
4. Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
5. Select Print head cleaning, then press the OK button.
231
The Print head cleaning screen will appear.
6.
Select Cleaning, then press the OK button.
The confirmation screen will appear.
7.
Select Yes, then press the OK button.
The printer starts cleaning the print head.
Do not perform any other operations until the printer completes the cleaning of the print head. This takes
about 6 minutes.
The pattern print confirmation screen will appear.
8.
Select Yes, then press the OK button.
The nozzle check pattern will be printed.
9. Examine the nozzle check pattern.
Note
• If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
232
Cleaning the Print Head Deeply
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean
the print head deeply only when necessary.
Note
• You can also clean the print head deeply using the computer. When using the computer, select the ink
group to clean, then start cleaning.
Cleaning the Print Heads (Windows)
Cleaning the Print Heads (Mac OS)
When cleaning the print head using the printer, the nozzles of all ink colors are cleaned.
You need to prepare: a single sheet of A4 or Letter size plain paper
1.
Make sure that the power is turned on.
2.
Load a single sheet of A4 or Letter size plain paper in the rear tray.
After loading the paper, the paper information registration screen for the rear tray is displayed. Select A4
or Letter for Page size and Plain paper for Type, select Register, then press the OK button.
If a message is displayed on the screen, follow the directions in the message to complete registration.
Important
•
The manual feed tray is not available for the nozzle check pattern print procedure. Be sure to load
paper in the rear tray.
3. Open the paper output tray gently.
Open the output tray extension gently, then pull out the paper output support.
4. Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
5. Select Print head cleaning, then press the OK button.
233
The Print head cleaning screen will appear.
6.
Select Deep cleaning, then press the OK button.
The confirmation screen will appear.
7.
Select Yes, then press the OK button.
The printer starts cleaning the print head deeply.
Do not perform any other operations until the printer completes the deep cleaning of the print head. This
takes about 6 minutes.
The pattern print confirmation screen will appear.
8.
Select Yes, then press the OK button.
The nozzle check pattern will be printed.
9. When the completion message appears, press the OK button.
10. Examine the nozzle check pattern.
If a particular color is not printed properly, replace the ink tank of that color.
Note
• If the deep cleaning does not resolved the problem, perform the system cleaning.
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Performing the System Cleaning
If print quality is not improved by deep cleaning of the print head, perform system cleaning. System cleaning
consumes a great amount of ink. Frequent system cleaning can rapidly consume ink, so perform system
cleaning only when necessary.
Important
• When performing system cleaning, be sure to check the used space of the maintenance cartridge.
System cleaning consumes a great amount of space. If the maintenance cartridge does not have
enough space, replace the maintenance cartridge with a new one. If the maintenance cartridge does
not have enough space, a message will appear and system cleaning will be disabled.
Note
• You can also perform system cleaning using the computer. When using the computer, select the ink
group to clean, then start cleaning.
Cleaning the Print Heads (Windows)
Cleaning the Print Heads (Mac OS)
When cleaning the print head using the printer, the nozzles of all ink colors are cleaned.
You need to prepare: a single sheet of A4 or Letter size plain paper
1.
Make sure that the power is turned on.
2.
Load a single sheet of A4 or Letter size plain paper in the rear tray.
After loading the paper, the paper information registration screen for the rear tray is displayed. Select A4
or Letter for Page size and Plain paper for Type, select Register, then press the OK button.
If a message is displayed on the screen, follow the directions in the message to complete registration.
Important
•
The manual feed tray is not available for the nozzle check pattern print procedure. Be sure to load
paper in the rear tray.
3. Open the paper output tray gently.
Open the output tray extension gently, then pull out the paper output support.
4. Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
235
The Maintenance screen will appear.
5. Select Print head cleaning, then press the OK button.
The Print head cleaning screen will appear.
6.
Select System cleaning, then press the OK button.
The confirmation screen will appear.
7.
Select Yes, then press the OK button.
The printer starts system cleaning of the print head.
Do not perform any other operations until the printer completes system cleaning of the print head. This
takes about 6 minutes.
The pattern print confirmation screen will appear.
8. Select Yes, then press the OK button.
The nozzle check pattern will be printed.
9. When the completion message appears, press the OK button.
10. Examine the nozzle check pattern.
If the problem is not resolved after performing system cleaning, turn off the power and clean the print head
deeply again after 24 hours.
If the problem is still not resolved, the print head may be damaged. Contact the service center.
236
Performing Maintenance Functions from Your Computer (Mac OS)
Cleaning the Print Heads
Printing a Nozzle Check Pattern
Checking the Ink Status from Your Computer
237
Cleaning the Print Heads
The print head cleaning and deep cleaning functions allow you to clear up clogged print head nozzle.
Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough
ink.
If you perform deep cleaning and the condition still does not improve, perform system cleaning.
The procedure for cleaning is as follows:
Cleaning
1.
Select Cleaning from the pop-up menu on the Canon IJ Printer Utility2
2.
Click the Cleaning icon
When the dialog opens, select the ink group for which cleaning is to be performed.
Before running the cleaning, check the following items:
On some printer models, pressing the tank cover open button on the printer opens the tank cover.
Check the following items for each ink. Then, if necessary, perform Cleaning.
•
Is there ink remaining in the tank?
• Did you push in the ink tank completely until you heard a clicking sound?
• If the orange tape is there, has it been peeled off completely?
Any remaining tape will hinder ink output.
• Did you install the ink tanks in their correct positions?
3.
Execute cleaning
Make sure that the printer is on and then click OK.
Print head cleaning starts.
4.
Complete cleaning
Next, the message for nozzle check pattern printing is displayed.
5. Check the results
To check whether the print quality has improved, click Print Check Pattern. To cancel the check
process, click Cancel.
If cleaning the head once does not resolve the print head problem, clean it once more.
Important
• Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform
cleaning only when necessary.
238
Deep Cleaning
Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do
not resolve the print head problem.
1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility2
2.
Click the Deep Cleaning icon
When the dialog opens, select the ink group for which deep cleaning is to be performed.
Before running the forced cleaning, check the following items:
On some printer models, pressing the tank cover open button on the printer opens the tank cover.
Check the following items for each ink. Then, if necessary, perform Deep Cleaning.
•
Is there ink remaining in the tank?
•
Did you push in the ink tank completely until you heard a clicking sound?
•
If the orange tape is there, has it been peeled off completely?
Any remaining tape will hinder ink output.
• Did you install the ink tanks in their correct positions?
3.
Execute deep cleaning
Make sure that the printer is on and then click OK.
Click OK when the confirmation message appears.
Print head deep cleaning starts.
4.
Complete deep cleaning
The Nozzle Check dialog opens after the confirmation message.
5.
Check the results
To check whether the print quality has improved, click Print Check Pattern. To cancel the check
process, click Cancel.
Important
• Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform
cleaning only when necessary.
System Cleaning
Execute System Cleaning if the status does not improve even after Deep Cleaning is performed.
1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility2
2. Click the System Cleaning icon
239
When the dialog opens, select the ink group for which system cleaning is to be performed.
Before running the system cleaning, check the following items:
Check that the printer power is on. Then press the tank cover open button on the printer and open the
tank cover.
Check the following items for each ink.
•
Is there ink remaining in the tank?
• Did you push in the ink tank completely until you heard a clicking sound?
• If the orange tape is there, has it been peeled off completely?
Any remaining tape will hinder ink output.
•
Did you install the ink tanks in their correct positions?
In addition, System Cleaning consumes an extremely large amount of ink.
Before executing this function, check the items below. Then, if you feel it necessary, execute System
Cleaning.
•
Did you use Nozzle Check to check the nozzle status and was there a problem?
•
Did the status remain unchanged even after Deep Cleaning was executed?
3.
Execute system cleaning
Make sure that the printer is on and then click OK.
Click OK when the confirmation message appears.
System cleaning starts.
4.
Complete system cleaning
The Nozzle Check dialog opens after the confirmation message.
5.
Check the results
To check whether the print quality has improved, click Print Check Pattern. To cancel the check
process, click Cancel.
Important
•
System Cleaning consumes an extremely large amount of ink.
Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute
system cleaning only when necessary.
Note
•
If there is no sign of improvement after System Cleaning, turn off the printer, wait 24 hours, and then
perform Deep Cleaning again. If there is still no sign of improvement, the ink may have run out or the
print head may be worn. For details on the remedial action to be taken, see "No Ink Comes Out."
Related Topic
Printing a Nozzle Check Pattern
240
Printing a Nozzle Check Pattern
The nozzle check function allows you to check whether the print head is working properly by printing a
nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print.
The procedure for printing a nozzle check pattern is as follows:
Nozzle Check
1.
Select Test Print from the pop-up menu on the Canon IJ Printer Utility2
2.
Click the Nozzle Check icon
The confirmation message appears.
Before printing the nozzle check pattern, check the following items:
On some printer models, pressing the tank cover open button on the printer opens the tank cover.
Check the following items for each ink. Then, if necessary, perform Nozzle Check.
•
Is there ink remaining in the tank?
• Did you push in the ink tank completely until you heard a clicking sound?
• If the orange tape is there, has it been peeled off completely?
Any remaining tape will hinder ink output.
• Did you install the ink tanks in their correct positions?
3.
Load paper in the printer
Load one sheet of A4 size or Letter size plain paper into the rear tray.
4.
Print a nozzle check pattern
Make sure that the printer is on and click Print Check Pattern.
Printing of the nozzle check pattern begins.
5.
Check the print result
When the dialog opens, check the print result. If the print result is normal, click Quit.
If the print result is smudged or if there are any unprinted sections, click Cleaning to clean the print
head.
Related Topic
Cleaning the Print Heads
241
Checking the Ink Status from Your Computer
You can check the detailed information such as the remaining ink level and the ink tank types of your model.
Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility2
The status of the Ink Tank and Maintenance Cartridge are depicted using an illustration.
Estimated ink levels
You can check the types and levels of ink.
When ink levels are running low or an error occurs because there is no ink, a notification icon will
appear.
If you place the cursor on the ink tank, it will display the ink model number and the ink levels.
Estimated Maintenance Cartridge Usage
You can check the estimated usage amount of the maintenance cartridge.
When capacity levels are low or the cartridge is at full capacity, a notification icon will appear.
Note
• Click to check which ink tank your model uses.
• Clicking Update will display the current status of ink tanks and the maintenance cartridge.
• When you print on A3 paper or larger paper sizes, the ink may run out before printing is finished or the
printing may become faint or streaky (with white lines).
242
Maintenance Cartridge
Replacing the Maintenance Cartridge
Checking the Maintenance Cartridge Status with the LCD on the Printer
243
Replacing the Maintenance Cartridge
In case of cautions or errors concerning the maintenance cartridge, an error message will appear on the
LCD to inform you of the error. Take appropriate action as prompted by the message.
Message Appears
Important
• If the displayed message indicates that the maintenance cartridge is nearly full, promptly obtain a new
one. If the maintenance cartridge becomes full, an error message is displayed and the printer stops
working until it is replaced with a new one.
Note
• When purchasing a new maintenance cartridge, order the following cartridge number.
Maintenance Cartridge MC-20
When you need to replace the maintenance cartridge, follow the procedure below.
1.
Make sure that the power is turned on, then display the HOME screen.
If the HOME screen is not displayed, press the HOME button.
2.
Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
3.
Select Maintenance cartridge info, then press the OK button.
The Maintenance cartridge info screen will appear.
4.
Press the OK button.
5.
Open the maintenance cover.
6. Push up the lock lever (A) with your finger.
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7.
Remove the maintenance cartridge.
8.
Insert the new maintenance cartridge straight into the slot.
Align the four corners of the maintenance cartridge with the slot as shown in the figure below.
Important
•
Do not touch the terminal (B) of the maintenance cartridge.
9. Push down the lock lever (A) to lock the maintenance cartridge.
245
10.
Close the maintenance cover.
246
Checking the Maintenance Cartridge Status with the LCD on the
Printer
1. Make sure that the power is turned on, and display the HOME screen.
If the HOME screen is not displayed, press the HOME button.
2. Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
3.
Select Maintenance cartridge info, then press the OK button.
4.
Check the maintenance cartridge status.
A symbol appears in the area A if there is any information about the used space of the maintenance
cartridge.
Example:
The maintenance cartridge is almost full. Prepare a new maintenance cartridge because an error may
occur if you continue to use the printer while the maintenance cartridge is full.
Note
• The above screen shows estimated used space.
•
To replace the maintenance cartridge, select Replace.
Replacing the Maintenance Cartridge
247
Cleaning the Printer
Cleaning the Exterior of the Printer
Cleaning the Paper Feed Roller
Cleaning the Inside of the Printer (Bottom Plate Cleaning)
248
Cleaning the Exterior of the Printer
Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently.
Smooth out wrinkles on the cloth if necessary before cleaning.
Important
• Be sure to turn off the power and unplug the power cord before cleaning the printer.
• Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not
to scratch the surface. Paper tissue powder or fine threads may remain inside the printer and cause
problems such as print head blockage and poor printing results.
• Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean
the printer, as this may cause a malfunction or damage the surface of the printer.
249
Cleaning the Paper Feed Roller
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only
when necessary.
You need to prepare:
For the rear tray: three sheets of A4 or Letter size plain paper
For the manual feed tray: a single sheet of A4 or Letter size plain paper
1.
Make sure that the power is turned on.
2.
Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
3.
Select Roller cleaning, then press the OK button.
The confirmation screen will appear.
4.
Select Yes, then press the OK button.
5.
Select the paper source to clean (Rear tray or Manual tray), then press the OK button.
If Manual tray is selected, go to step 7.
6. If Rear tray is selected, remove any paper in the rear tray, then press the OK button.
The paper feed roller will rotate as it is cleaned without paper.
When the paper feed roller stops rotating, the cleaning is complete.
7. Follow the message to load A4 or Letter size plain paper in the paper source you selected
in step 5.
Load three sheets of paper in the rear tray or a single sheet of paper in the manual feed tray.
8.
Open the paper output tray gently.
Open the output tray extension, then pull out the paper output support.
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9. Press the OK button.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
10. When the completion message appears, press the OK button.
If the problem is not resolved after cleaning the paper feed roller, turn off the power, unplug the power cord,
then wipe the paper feed roller parts (the large paper feed roller in the center and four rollers on each side of
it) (A) located in the rear tray with a moistened cotton swab or the like. Do not touch the paper feed roller (B)
with your fingers. Wipe the paper feed roller parts with a cotton swab while turning the shaft (C) with your
fingers.
After cleaning the paper feed roller parts with a cotton swab, turn on the power, then clean the paper feed
roller from the operation panel again.
If the problem is not resolved after cleaning the paper feed roller, contact the service center.
251
Cleaning the Inside of the Printer (Bottom Plate Cleaning)
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get
dirty, so we recommend performing cleaning regularly.
You need to prepare: a single sheet of A3 size plain paper*
* Be sure to use a new piece of paper.
1.
Make sure that the power is turned on.
2.
Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
3.
Select Bottom plate cleaning, then press the OK button.
The confirmation screen will appear.
4.
Select Yes, then press the OK button.
5.
Follow the message to remove any paper from the rear tray, then press the OK button.
6.
Fold a single sheet of A3 size plain paper in half lengthwise, unfold the paper, then press
the OK button.
7. Load this sheet of paper sideways in the rear tray with the open side facing you.
252
8.
Open the paper output tray gently.
Open the output tray extension, then pull out the paper output support.
9.
Press the OK button.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning
again.
10.
When the completion message appears, press the OK button.
Note
• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be
stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
• Be sure to turn off the power and unplug the power cord before cleaning the printer.
253
Other Maintenance
Relocating Your Printer
Transporting Your Printer
254
Relocating Your Printer
Observe the following precautions when moving the printer in its horizontal orientation from its place of
installation.
Important
• Do not tilt the printer or turn it on its side or upside down. Doing so may cause ink to leak during
relocation.
• When moving the printer, always carry it with two people.
• Do not remove the ink tank and the maintenance cartridge from the printer. To turn off the power, press
the ON button. This allows the printer to automatically cap the print head, thus preventing it from drying.
• Reinstall the printer on a flat place while paying attention to the ink supply stopper.
If transporting your printer, see Transporting Your Printer.
255
Transporting Your Printer
Do not tilt the printer or turn it on its side or upside down. Doing so may cause ink to leak during relocation.
If you can transport the printer in its horizontal orientation:
Packing the printer
If the printer may tilt during transport:
Important
• If you tilt the printer or turn it on its side or upside down, ink may leak.
For this reason, when transporting the printer, to prevent the ink leakage, the ink in the printer and a
certain amount of ink in the ink tanks need to be ejected into the maintenance cartridge.
If the maintenance cartridge does not have the remaining capacity enough for ejected ink, you need
to replace it with a new one. Up to three maintenance cartridges are required.
If replacement of the maintenance cartridge is not possible, printer transport preparation cannot be
executed. We recommend you to prepare maintenance cartridges before executing printer transport
preparation.
However, the maintenance cartridge removed for printer transport preparation may still have the
remaining capacity for printing.
In such cases, the removed maintenance cartridge can be reinstalled for use.
When you first use the printer after executing printer transport preparation, a certain amount of ink is
consumed to set up the printer for printing. The maintenance cartridge is also consumed for this set
up.
Prepare to transport the printer and remove ink tanks.
1. Preparing to Transport Your printer
2. Packing Your printer
3. Reinstalling Your printer
Preparing to Transport Your printer
1. Make sure that the power is turned on.
2. Select Maintenance on the HOME screen, then press the OK button.
LCD and Operation Panel
The Maintenance screen will appear.
3.
Select Prepare to transportation, then press the OK button.
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The confirmation screen will appear.
4.
Check the message, select Yes, then press the OK button.
The ink in the printer is ejected into the maintenance cartridge. This takes about 5 minutes to complete
(excluding the maintenance cartridge replacement).
Do not perform any other operations during this operation.
Important
• If the space in the maintenance cartridge is almost used up, a message prompting you to
replace the maintenance cartridge is displayed. Follow the directions in the message to replace
the maintenance cartridge.
•
If the maintenance cartridge becomes full, a message prompting you to replace it will be
displayed. Follow the directions in the message to
replace the maintenance cartridge.
• Do not unplug the printer while the POWER lamp is lit or flashing. This may cause malfunction
or damage to the printer, preventing it from printing.
5.
If a message prompting you to replace an ink tank appears, remove all ink tanks.
Replacing Ink
6.
Close the tank cover.
A message prompting you to replace the maintenance cartridge will be displayed. Follow the directions
in the message to replace the maintenance cartridge.
The ink in the printer is ejected into the maintenance cartridge. This takes about 6 minutes to complete
(excluding the maintenance cartridge replacement).
Do not perform any other operations during this operation.
When the completion message appears, turn off the printer.
Important
•
Keep removed ink tanks in a bag to avoid staining of clothing or the surrounding area. Also, do
not drop ink tanks or apply excessive pressure to them. Handle carefully.
Packing Your printer
1. Turn off the printer.
2. Confirm that the POWER lamp is off and unplug the power cord.
257
Important
• Do not unplug the printer while the POWER lamp is lit or flashing, as it may cause malfunction
or damage to the printer, making the printer unable to print.
3. Retract the paper output support, then close the output tray extension and the paper
output tray.
4.
Close the rear tray or the manual feed tray.
To close the rear tray, retract the paper support extension, then close the paper support.
To close the manual feed tray, retract the paper support extension and the paper support.
5.
Unplug the printer cable from the computer and from the printer, then unplug the power
cord from the printer.
6.
Use adhesive tape to secure all the covers on the printer to keep them from opening
during relocation.
7.
Attach the protective material to the printer when packing the printer in the box.
Important
• Reinstall the printer on a flat place while paying attention to the ink supply stopper.
Reinstalling Your printer
When the preparations to transport have been done and the printer was transferred, follow the procedure
below.
Important
• During reinstallation, a great amount of ink is consumed since ink is loaded into the printer or inside
of print head. Additional new ink tanks or maintenance cartridges may be also necessary since a
great amount of ink is ejected. Obtain ink tanks or maintenance cartridges before performing
preparations.
1. Take the printer out of the box.
2. Press the ON button to turn on the printer.
3. Check the message, select Yes, then press the OK button.
4.
When the message appears, open the tank cover, then install all removed ink tanks.
Replacing Ink
After the tank cover is closed, the printer starts preparations to reinstall it. Wait for a while.
Do not perform any other operations during this operation.
The main menu will appear after preparations to reinstall the printer are complete.
258
Important
• If the remaining ink level is low, a message prompting you to replace ink tanks is displayed.
Follow the directions in the message to replace the ink tank and then press the Back button.
We recommend storing the removed ink tanks since they may still be usable for normal printing.
•
If the space in the maintenance cartridge is almost used up, a message prompting you to
replace the maintenance cartridge is displayed. Follow the directions in the message to
replace
the maintenance cartridge and then press the Back button.
We recommend storing the removed maintenance cartridge since it may still be usable for
normal printing.
•
Keep removed ink tanks in a bag to avoid staining of clothing or the surrounding area. Also, do
not drop ink tanks or apply excessive pressure to them. Handle carefully.
•
Do not turn off the printer or unplug the printer during preparations to reinstall it. Doing so may
cause a malfunction or damage to the printer, preventing it from printing.
259
Specifications
Specifications
Printing Area
Printing Area
Other Sizes than Letter or Legal
Letter, Legal
Sizes for 0.98 inch (25 mm) Margin Paper
260
Specifications
Important
• The following values may vary depending on the operating environment.
General Specifications
Power supply 100-240 V AC (50/60 Hz)
Power consumption Printing: 37 W max.
Standby (minimum): 2.5 W max. *1
OFF: 0.4 W max. *2
*1 The wait time for standby cannot be changed.
*2 The printer uses a trace amount of power even when turned off. To stop all
power consumption, turn off the printer and unplug the power cord.
Operating environment Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 90 % RH (no condensation)
* The performance of the printer may be reduced under certain temperature
and humidity conditions.
Recommended conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 10 to 80 % RH (no condensation)
* For the temperature and humidity conditions of papers such as photo paper,
refer to the paper's packaging or the supplied instructions.
Storage environment Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
Dimensions (W x D x H) 28.5 x 17.2 x 11.3 inches (723 x 435 x 285 mm)
* With the trays retracted.
Weight Approx. 71.1 lb (Approx. 32.3 kg)
* With the Print Head and ink tanks installed.
Printing resolution (dpi) 2400 dpi horizontally * x 1200 dpi vertically
* Prints with a minimum 1/2400 inch dot pitch between ink droplets.
Print Head/Ink Total 18432 nozzles (MBK / PBK / C / M / Y / PC / PM / GY / PGY / R / B / CO
each 1536 nozzles)
Memory 1 GB
Network Specifications
Communication protocol TCP/IP
Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T)
Transfer speed: 10 M/100 Mbps (auto switching)
Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b
261
Frequency bandwidth: 2.4 GHz
Channel: 1-11 or 1-13
* Frequency bandwidth and available channels differ depending on country or
region.
Communication distance: Indoors 164 feet/50 m
* Effective range varies depending on the installation environment and location.
Security:
WEP (64/128 bits)
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Setup:
WPS (Push button configuration/PIN code method)
WCN (WCN-NET)
Cableless setup
Other Features: Administration password
Paper
For information on the types of paper the printer supports, see Media Types You Can Use.
Paper width Rear tray: From 3.5 to 17.0 inches (89 to 432 mm)
Manual feed tray: From 8.0 to 17.0 inches (203.2 to 432 mm)
Minimum paper length Rear tray: 5.0 inches (127 mm)
Manual feed tray: 10.0 inches (254 mm)
Maximum printable length 23.4 inches (594 mm)
Thickness Rear tray:
Plain paper: From 17 to 28 lb (64 to 105 g /m
2
)
Specialty paper: Up to 80 lb (300 g /m
2
) / from 4 to 11.8 mil (0.1 to 0.3 mm)
Manual feed tray:
Specialty paper: Up to 107 lb (400 g /m
2
) / from 4 to 27.6 mil (0.1 to 0.7 mm)
Print area For details, see Printing Area.
Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Operating System Windows 8.1*, Windows 8
Windows 7, Windows 7 SP1
Windows Vista SP2
* Windows 8.1 includes Windows 8.1 Update.
Printer driver, Quick Utility Toolbox and IJ Network Device Setup Utility
support the following OS:
262
Windows Server 2008, Windows Server 2008 R2, Windows Server 2012 and
Windows Server 2012 R2.
Hard Disk Space 3.1 GB
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Display XGA 1024 x 768
Mac OS
Operating System OS X v10.7.5 - OS X v10.10
Hard Disk Space 1.5 GB
Note: For bundled software installation.
The necessary amount of hard disk space may be changed without notice.
Display XGA 1024 x 768
Other Supported OS
Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS
and Android.
Mobile Printing Capability
Apple AirPrint
Google Cloud Print
PIXMA Cloud Link
• An internet connection is required to use all the Online Manual.
• Windows: Operation can only be guaranteed on a computer with Windows 8.1, Windows 8,
Windows 7 or Windows Vista pre-installed.
• Windows: A CD-ROM Drive or internet connection is required during software installation.
• Windows: Internet Explorer 8, 9, 10 or 11 is required to install Easy-WebPrint EX.
• Windows: Some functions may not be available with Windows Media Center.
• Windows: .NET Framework 4 or 4.5 must be installed to use the Windows software.
• Mac OS: For Mac OS, an internet connection is required during software installation.
• In an in-house network environment, the 5222 port must be open. Contact the network
administrator for details.
Information in this guide is subject to change without notice.
263
Printing Area
Printing Area
Other Sizes than Letter or Legal
Letter, Legal
Sizes for 0.98 inch (25 mm) Margin Paper
264
Printing Area
To ensure the best print quality, the printer allows a margin along each edge of media. The actual printable
area will be the area inside these margins.
Recommended printing area : Canon recommends that you print within this area.
Printable area : The area where it is possible to print. However, printing in this area can affect the print
quality or the paper feed precision.
Note
• To specify the amount of image that extends off the paper, select Extension for borderless printing in
Advanced paper settings.
Paper-related settings
• By selecting Borderless Printing option, you can make prints with no margins.
• When performing Borderless Printing, slight cropping may occur at the edges since the printed image is
enlarged to fill the whole page.
• For Borderless Printing, use the following paper:
• Photo Paper Pro Platinum <PT-101>
• Photo Paper Plus Glossy II <PP-201>
• Photo Paper Pro Luster <LU-101>
• Photo Paper Plus Semi-gloss <SG-201>
• Matte Photo Paper <MP-101>*1
• Photo Paper Pro Premium Matte <PM-101>*1
*1 Borderless Printing is disabled depending on print settings. To enable Borderless Printing, remove
margin restrictions.
Print Options dialog box (Windows)
Paper Detailed Settings (Mac OS)
Performing Borderless Printing on any other type of paper may substantially reduce printing quality
and/or result in printouts with altered color hues.
• Borderless Printing is not available for A5, B5, B4, B3, Legal, or 11" x 17" (28 x 43 cm) size paper or
plain paper.
• Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom
edges of the paper. Borderless Printing on thick paper may also smudge the front or back surface of the
paper.
265
Other Sizes than Letter or Legal
Size Printable Area (width x height)
A5 5.56 x 7.95 inches (141.2 x 202.0 mm)
A4 8.00 x 11.38 inches (203.2 x 289.0 mm)
A3 11.43 x 16.22 inches (290.2 x 412.0 mm)
A3+ 12.69 x 18.70 inches (322.2 x 475.0 mm)
A2 16.27 x 23.07 inches (413.2 x 586.0 mm)
B5 6.90 x 9.80 inches (175.2 x 249.0 mm)
B4 9.85 x 14.02 inches (250.2 x 356.0 mm)
B3 14.06 x 19.96 inches (357.2 x 507.0 mm)
4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm)
5" x 7" (13 x 18 cm) 4.73 x 6.69 inches (120.2 x 169.8 mm)
8" x 10" (20 x 25 cm) 7.73 x 9.69 inches (196.4 x 246.0 mm)
10" x 12" (25 x 30 cm) 9.73 x 11.69 inches (247.2 x 296.8 mm)
11" x 17" (28 x 43 cm) 10.73 x 16.69 inches (272.6 x 423.8 mm)
14" x 17" (36 x 43 cm) 13.73 x 16.69 inches (348.8 x 423.8 mm)
17" x 22" (43 x 56 cm) 16.73 x 21.69 inches (425.0 x 550.8 mm)
Recommended printing area
A: 2.22 inches (56.3 mm)
B: 2.15 inches (54.5 mm)
Printable area
C: 0.12 inch (3.0 mm)
D: 0.20 inch (5.0 mm)
E: 0.13 inch (3.4 mm)
F: 0.13 inch (3.4 mm)
266
Letter, Legal
Size Printable Area (width x height)
Letter 8.00 x 10.69 inches (203.2 x 271.4 mm)
Legal 8.00 x 13.69 inches (203.2 x 347.6 mm)
Recommended printing area
A: 2.22 inches (56.3 mm)
B: 2.15 inches (54.5 mm)
Printable area
C: 0.12 inch (3.0 mm)
D: 0.20 inch (5.0 mm)
E: 0.25 inch (6.4 mm)
F: 0.25 inch (6.3 mm)
267
Sizes for 0.98 inch (25 mm) Margin Paper
When art paper with 0.98 inch (25 mm) margins is selected, the printer is restricted from printing in the top
and bottom 0.98 inch (25 mm) of the paper. We therefore recommend checking the printing area in the
preview screen before printing.
If the print head is rubbing against the top of bottom edges of the paper, causing smudging, you can avoid
this by using 0.98 inch (25 mm) margin paper.
Photo Paper Pro Premium Matte PM-101 and Matte Photo Paper MP-101 are printed to paper sizes with
0.98 inch (25 mm) margins depending on print settings. To print to other page sizes, remove restrictions on
margins.
Print Options dialog box (Windows)
Paper Detailed Settings (Mac OS)
A4/A3/A3+/A2/17" x 22" (43 x 56 cm)
Size Recommended Printing Area (width x height)
A4 (0.98 inch (25 mm) margin) 8.00 x 9.72 inches (203.2 x 247.0 mm)
A3 (0.98 inch (25 mm) margin) 11.43 x 14.57 inches (290.2 x 370.0 mm)
A3+ (0.98 inch (25 mm) margin) 12.69 x 17.05 inches (322.2 x 433.0 mm)
A2 (0.98 inch (25 mm) margin) 16.27 x 21.42 inches (413.2 x 544.0 mm)
17" x 22" (43 x 56 cm) (0.98 inch (25 mm) margin) 16.73 x 20.03 inches (425.0 x 508.8 mm)
Recommended printing area
A: 0.98 inch (25.0 mm)
B: 0.98 inch (25.0 mm)
C: 0.13 inch (3.4 mm)
D: 0.13 inch (3.4 mm)
Letter
Size Recommended Printing Area (width x height)
Letter (0.98 inch (25 mm) margin) 8.00 x 9.03 inches (203.2 x 229.4 mm)
268
Recommended printing area
A: 0.98 inch (25.0 mm)
B: 0.98 inch (25.0 mm)
C: 0.25 inch (6.4 mm)
D: 0.25 inch (6.3 mm)
269
Appendix
Safety
Safety Precautions
Regulatory Information
Legal Restrictions on Printing
270
Safety
Safety Precautions
Regulatory Information
271
Safety Precautions
Choosing a location
• Never install the printer on an unstable or vibrating surface.
• Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close
to a heating source.
To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in
the Specification.
• Do not place the printer on a thick rug or carpet.
• Do not place the printer with its back attached to the wall.
• We recommend ensuring ample space for installation.
• Do not install the printer near sources of strong electromagnetic fields, whether equipment that
generates such fields or places where such fields occur.
Power supply
• Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the
power cord if necessary.
• Never remove the plug by pulling on the cord.
Pulling the cord may damage the power cord, leading to possible fire or electrical shock.
• Do not use an extension lead/cord.
Working around the printer
• Never put your hands or fingers in the printer while it is printing.
• When moving the printer, always carry it with two people. And carry the printer at both ends.
Accidental dropping of the printer causes injury.
• Do not place any object on the printer. Especially do not place metal objects (paper clips, staples,
etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer.
• Do not transport or use the printer on a slant, vertically or upside-down, as the ink may leak and
damage the printer.
Print Heads/ink tanks/FINE Cartridges and maintenance cartridges
• Keep ink tanks out of the reach of children. In case ink* is accidentally licked or swallowed, rinse out
mouth or give one or two glasses of water to drink. If irritation or discomfort occurs, obtain medical
advice immediately.
* Clear Ink contains nitrate salts (For models containing Clear Ink).
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with
skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice
immediately.
• Never touch the electrical contacts on a Print Head or FINE Cartridges after printing.
The metal parts may be very hot and could cause burns.
• Do not throw ink tanks and FINE Cartridges into fire.
• Do not attempt to disassemble or modify the Print Head, ink tanks, and FINE Cartridges.
• Avoid dropping or shaking Print Head, ink tanks, and maintenance cartridges.
272
Regulatory Information
For models containing lithium battery
• Dispose of used batteries according to the local regulations.
• Risk of explosion if battery is replaced by an incorrect type.
Users in the U.S.A.
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10424 (Contains FCC Approved WLAN Module K30357)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you could be required to stop operation of the equipment.
FCC ID:AZDK30357
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This
equipment should be installed and operated with minimum distance at least 20cm between the radiator
and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or
operated with any other antenna or transmitter.
Canon U.S.A., Inc.
One Canon Park
Melville, New York 11747
1-800-652-2666
273
Users in Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and
meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and
operated keeping the radiator at least 20cm or more away from person's body (excluding extremities:
hands, wrists, feet and ankles).
Pour les usagers résidant au Canada
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées pour un
environnement non contrôlé et respecte les règles d'exposition aux fréquences radioélectriques (RF)
CNR-102 de l'IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus
entre le dispositif rayonnant et le corps (à l'exception des extrémités : mains, poignets, pieds et chevilles).
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
These symbols indicate that this product is not to be disposed of with your household waste, according to
the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national legislation
implementing those Directives. If a chemical symbol is printed beneath the symbol shown above, in
accordance with the Battery Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb
= Lead) is present in this battery or accumulator at a concentration above an applicable threshold
specified in the Battery Directive. This product should be handed over to a designated collection point,
e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized
collection site for recycling waste electrical and electronic equipment (EEE) and batteries and
accumulators. Improper handling of this type of waste could have a possible impact on the environment
and human health due to potentially hazardous substances that are generally associated with EEE. Your
cooperation in the correct disposal of this product will contribute to the effective usage of natural
resources. For more information about the recycling of this product, please contact your local city office,
waste authority, approved scheme or your household waste disposal service or visit www.canon-
europe.com/weee, or www.canon-europe.com/battery.
Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein)
Diese Symbole weisen darauf hin, dass dieses Produkt gemäß WEEE-Richtlinie (2012/19/EU; Richtlinie
über Elektro- und Elektronik-Altgeräte), Batterien-Richtlinie (2006/66/EG) und nationalen Gesetzen zur
274
Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf. Falls sich unter dem oben
abgebildeten Symbol ein chemisches Symbol befindet, bedeutet dies gemäß der Batterien-Richtlinie,
dass in dieser Batterie oder diesem Akkumulator ein Schwermetall (Hg = Quecksilber, Cd = Cadmium, Pb
= Blei) in einer Konzentration vorhanden ist, die über einem in der Batterien-Richtlinie angegebenen
Grenzwert liegt. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden.
Dies kann z. B. durch Rückgabe beim Kauf eines neuen ähnlichen Produkts oder durch Abgabe bei einer
autorisierten Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten sowie
Batterien und Akkumulatoren geschehen. Der unsachgemäße Umgang mit Altgeräten kann aufgrund
potenziell gefährlicher Stoffe, die generell mit Elektro- und Elektronik-Altgeräten in Verbindung stehen,
negative Auswirkungen auf die Umwelt und die menschliche Gesundheit haben. Durch Ihre Mitarbeit bei
der umweltgerechten Entsorgung dieses Produkts tragen Sie zu einer effektiven Nutzung natürlicher
Ressourcen bei. Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten,
wenden Sie sich an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte
Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches
Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canon-
europe.com/battery.
Union Européenne, Norvège, Islande et Liechtenstein uniquement.
Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, comme
le spécifient la Directive européenne DEEE (2012/19/UE), la Directive européenne relative à l'élimination
des piles et des accumulateurs usagés (2006/66/CE) et les lois en vigueur dans votre pays appliquant ces
directives. Si un symbole de toxicité chimique est imprimé sous le symbole illustré ci-dessus
conformément à la Directive relative aux piles et aux accumulateurs, il indique la présence d'un métal
lourd (Hg = mercure, Cd = cadmium, Pb = plomb) dans la pile ou l'accumulateur à une concentration
supérieure au seuil applicable spécifié par la Directive. Ce produit doit être confié au distributeur à chaque
fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en place par les collectivités
locales pour le recyclage des Déchets des Équipements Électriques et Électroniques (DEEE). Le
traitement inapproprié de ce type de déchet risque d'avoir des répercussions sur l'environnement et la
santé humaine, du fait de la présence de substances potentiellement dangereuses généralement
associées aux équipements électriques et électroniques. Votre entière coopération dans le cadre de la
mise au rebut correcte de ce produit favorisera une meilleure utilisation des ressources naturelles. Pour
plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco-
organisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou
www.canon-europe.com/battery.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen, IJsland en
Liechtenstein)
Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA-richtlijn
(2012/19/EU), de richtlijn 2006/66/EG betreffende batterijen en accu's en/of de plaatselijk geldende
wetgeving waarin deze richtlijnen zijn geïmplementeerd, niet bij het normale huisvuil mag worden
weggegooid. Indien onder het hierboven getoonde symbool een chemisch symbool gedrukt staat, geeft dit
in overeenstemming met de richtlijn betreffende batterijen en accu's aan dat deze batterij of accu een
zwaar metaal bevat (Hg = kwik, Cd = cadmium, Pb = lood) waarvan de concentratie de toepasselijke
275
drempelwaarde in overeenstemming met de genoemde richtlijn overschrijdt. Dit product dient te worden
ingeleverd bij een hiervoor aangewezen inzamelpunt, bijv. door dit in te leveren bij een hiertoe erkend
verkooppunt bij aankoop van een gelijksoortig product, of bij een officiële inzameldienst voor de recycling
van elektrische en elektronische apparatuur (EEA) en batterijen en accu's. Door de potentieel gevaarlijke
stoffen die gewoonlijk gepaard gaan met EEA, kan onjuiste verwerking van dit type afval mogelijk
nadelige gevolgen hebben voor het milieu en de menselijke gezondheid. Uw medewerking bij het op juiste
wijze weggooien van dit product draagt bij tot effectief gebruik van natuurlijke hulpbronnen. Voor verdere
informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente,
afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon-
europe.com/weee, of www.canon-europe.com/battery.
Sólo para la Unión Europea y el Área Económica Europea (Noruega,
Islandia y Liechtenstein)
Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con
la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la
legislación nacional. Si aparece un símbolo químico bajo este icono, de acuerdo con la Directiva sobre
Pilas y Acumuladores, significa que la pila o el acumulador contiene metales pesados (Hg = Mercurio, Cd
= Cadmio, Pb = Plomo) en una concentración superior al límite especificado en dicha directiva. Este
producto deberá entregarse en un punto de recogida designado, por ejemplo, entregándolo en el lugar de
venta al adquirir un producto nuevo similar o en un centro autorizado para la recogida de residuos de
aparatos eléctricos y electrónicos (RAEE), baterías y acumuladores. La gestión incorrecta de este tipo de
residuos puede afectar al medio ambiente y a la salud humana debido a las sustancias potencialmente
nocivas que suelen contener estos aparatos. Su cooperación en la correcta eliminación de este producto
contribuirá al correcto aprovechamiento de los recursos naturales. Los usuarios tienen derecho a
devolver pilas, acumuladores o baterías usados sin coste alguno. El precio de venta de pilas,
acumuladores y baterías incluye el coste de la gestión medioambiental de su desecho, y no es necesario
mostrar la cuantía de dicho coste en la información y la factura suministradas a los usuarios finales. Si
desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el
servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/
weee, o www.canon-europe.com/battery.
Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega,
Islàndia i Liechtenstein)
Aquests símbols indican que aquest producte no s’ha de llençar amb les escombraries de la llar, d’acord
amb la RAEE (2012/19/UE), la Directiva relativa a piles i acumuladors (2006/66/CE) i la legislació
nacional que implementi aquestes directives. Si al costat d’aquest símbol hi apareix imprès un símbol
químic, segons especifica la Directiva relativa a piles i acumuladors, significa que la bateria o
l’acumulador conté un metall pesant (Hg = mercuri, Cd = cadmi, Pb = plom) en una concentració superior
al límit aplicable especificat en la Directiva. Aquest producte s’hauria de lliurar en un dels punts de
recollida designats, com per exemple, intercanviant un per un en comprar un producte similar o lliurant-lo
en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics (RAEE) i piles
i acumuladors. La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en
l’entorn i en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan
276
associades a l'RAEE. La vostra cooperació a l’hora de rebutjar correctament aquest producte contribuirà
a la utilització efectiva dels recursos naturals. Els usuaris tenen dret a retornar les bateries o els
acumuladors usats sense cap càrrec. El preu de venda de les bateries i els acumuladors inclou el cost de
la gestió ambiental dels residus i no es necessari mostrar l’import d’aquest cost en aquest fullet o en la
factura que es lliuri a l’usuari final. Per a més informació sobre el reciclatge d’aquest producte, contacteu
amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei
de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o
www.canon-europe.com/battery.
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della
Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che
attuano tali Direttive. Se sotto il simbolo indicato sopra è riportato un simbolo chimico, in osservanza della
Direttiva sulle batterie, tale simbolo indica la presenza di un metallo pesante (Hg = Mercurio, Cd =
Cadmio, Pb = Piombo) nella batteria o nell'accumulatore con un livello di concentrazione superiore a una
soglia applicabile specificata nella Direttiva sulle batterie. Il prodotto deve essere conferito a un punto di
raccolta designato, ad esempio il rivenditore in caso di acquisto di un nuovo prodotto simile oppure un
centro di raccolta autorizzato per il riciclaggio di rifiuti di apparecchiature elettriche ed elettroniche (RAEE)
nonché di batterie e accumulatori. Un trattamento improprio di questo tipo di rifiuti può avere
conseguenze negative sull'ambiente e sulla salute umana a causa delle sostanze potenzialmente nocive
solitamente contenute in tali rifiuti. La collaborazione dell'utente per il corretto smaltimento di questo
prodotto contribuirà a un utilizzo efficace delle risorse naturali ed eviterà di incorrere in sanzioni
amministrative ai sensi dell'art. 255 e successivi del Decreto Legislativo n. 152/06. Per ulteriori
informazioni sul riciclaggio di questo prodotto, contattare le autorità locali, l'ente responsabile della
raccolta dei rifiuti, un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici, oppure visitare il
sito www.canon-europe.com/weee, o www.canon-europe.com/battery.
Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein)
Estes símbolos indicam que este produto não deve ser eliminado juntamente com o seu lixo doméstico,
segundo a Diretiva REEE de 2012/19/UE, a Diretiva de Baterias (2006/66/CE) e/ou a sua legislação
nacional que transponha estas Diretivas. Se houver um símbolo químico impresso como mostrado
abaixo, de acordo com a Diretiva de Baterias, isto indica que um metal pesado (Hg = Mercúrio, Cd =
Cádmio, Pb = Chumbo) está presente nesta pilha ou acumulador, numa concentração acima de um limite
aplicável especificado na Diretiva. Este produto deve ser entregue num ponto de recolha designado, por
exemplo num local autorizado de troca quando compra um equipamento novo idêntico, ou num local de
recolha autorizado para reciclar equipamento elétrico e eletrónico (EEE) em fim de vida, bem como pilhas
e baterias. O tratamento inadequado deste tipo de resíduos pode ter um impacto negativo no ambiente e
na saúde humana, devido a substâncias potencialmente perigosas que estão associadas com
equipamentos do tipo EEE. A sua cooperação no tratamento correto deste produto irá contribuir para a
utilização mais eficaz dos recursos naturais. Para obter mais informações acerca de como reciclar este
produto, por favor contacte as suas autoridades locais responsáveis pela matéria, serviço de recolha
aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua
municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery.
277
Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein)
Disse symboler betyder, at produktet ikke må bortskaffes sammen med dagrenovation i henhold til WEEE-
direktivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller den lokale lovgivning, som disse direktiver
er gennemført i. Hvis der i overensstemmelse med batteridirektivet er trykt et kemisk symbol under det
symbol, der er vist ovenfor, betyder det, at batteriet eller akkumulatoren indeholder tungmetaller (Hg =
kviksølv, Cd = cadmium, Pb = bly) i en koncentration, som ligger over de grænseværdier, der er beskrevet
i batteridirektivet. Produktet skal afleveres på et godkendt indsamlingssted, f.eks. i overensstemmelse
med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller på et godkendt
indsamlingssted for elektronikaffald samt for batterier og akkumulatorer. Forkert håndtering af denne type
affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt
sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr. Når du foretager
korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune,
den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller
www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και
Λιχτενστάιν)
Αυτά τα σύμβολα υποδεικνύουν ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά
απορρίμματα, σύμφωνα με την Οδηγία για τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού
(ΑΗΗΕ) (2012/19/ΕΕ), την Οδηγία για τις Ηλεκτρικές Στήλες (2006/66/ΕΚ) ή/και την εθνική νομοθεσία που
εφαρμόζει τις Οδηγίες εκείνες. Εάν κάποιο χημικό σύμβολο είναι τυπωμένο κάτω από το σύμβολο που
φαίνεται παραπάνω, σύμφωνα με την Οδηγία για τις Ηλεκτρικές Στήλες, υποδηλώνει ότι κάποιο βαρύ
μέταλλο (Hg = Υδράργυρος, Cd = Κάδμιο, Pb = Μόλυβδος) υπάρχει στην μπαταρία ή τον συσσωρευτή σε
συγκέντρωση μεγαλύτερη από το ισχύον επίπεδο που καθορίζεται στην Οδηγία για τις Ηλεκτρικές Στήλες.
Αυτό το προϊόν πρέπει να παραδίδεται σε καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη
βάση ανταλλαγής όταν αγοράζετε ένα νέο παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για
την ανακύκλωση των αποβλήτων ηλεκτρικού και ηλεκτρονικού εξοπλισμού (ΗΗE) και των ηλεκτρικών
στηλών και συσσωρευτών. Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων μπορεί να έχει
αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικά επικίνδυνων ουσιών που
γενικά συνδέονται με τον ΗΗΕ. Η συνεργασία σας για τη σωστή απόρριψη αυτού του προϊόντος θα
συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων. Για περισσότερες πληροφορίες σχετικά με
ανακύκλωση αυτού του προϊόντος, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία
απορριμμάτων, το εγκεκριμένο σχήμα ή την υπηρεσία απόρριψης οικιακών αποβλήτων ή επισκεφθείτε τη
διεύθυνση www.canon-europe.com/weee ή www.canon-europe.com/battery.
Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein)
Disse symbolene indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold
til WEEE-direktivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller nasjonal lov som har
implementert disse direktivene. Hvis et kjemisk symbol vises under symbolet vist ovenfor, i samsvar med
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batteridirektivet, indikerer dette at et tungmetall (Hg = kvikksølv, Cd = kadmium, Pb = bly) finnes i batteriet
eller akkumulatoren i en konsentrasjon over en gjeldende øvre grense som er spesifisert i batteridirektivet.
Produktet må leveres til et dertil egnet innsamlingspunkt, det vil si på en autorisert en-til-en-basis når en
kjøper et nytt lignende produkt, eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk
og elektronisk utstyr (EE-utstyr) og batterier og akkumulatorer. Feil håndtering av denne typen avfall kan
være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EE-utstyr. Din
innsats for korrekt avhending av produktet vil bidra til effektiv bruk av naturressurser. Du kan få mer
informasjon om resirkulering av dette produktet ved å kontakte lokale myndigheter,
avfallsadministrasjonen, et godkjent program eller husholdningens renovasjonsselskap, eller gå til
www.canon-europe.com/weee, eller www.canon-europe.com/battery.
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
Nämä tunnukset osoittavat, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,
2012/19/EU), paristoista ja akuista annettu direktiivi (2006/66/EY) sekä kansallinen lainsäädäntö kieltävät
tuotteen hävittämisen talousjätteen mukana. Jos yllä olevan symbolin alapuolelle on paristodirektiivin
mukaisesti painettu kemiallisen aineen tunnus, kyseinen paristo tai akku sisältää raskasmetalleja (Hg =
elohopea, Cd = kadmium, Pb = lyijy) enemmän kuin paristodirektiivin salliman määrän. Tuote on vietävä
asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa
tai viralliseen sähkö- ja elektroniikkalaiteromun tai paristojen ja akkujen keräyspisteeseen. Sähkö- ja
elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska
laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen
hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys
kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon-
europe.com/weee, tai www.canon-europe.com/battery.
Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein)
De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEE-
direktivet (2012/19/EU), batteridirektivet (2006/66/EG) och/eller nationell lagstiftning som implementerar
dessa direktiv. Om en kemisk symbol förekommer under ovanstående symbol innebär detta enligt
Batteridirektivet att en tungmetall (Hg = Kvicksilver, Cd = Kadmium, Pb = Bly) förekommer i batteriet eller
ackumulatorn med en koncentration som överstiger tillämplig gräns som anges i Batteridirektivet.
Produkten ska lämnas in på en avsedd insamlingsplats, t.ex. på en återvinningsstation auktoriserad att
hantera elektrisk och elektronisk utrustning (EE-utrustning) samt batterier och ackumulatorer eller hos
handlare som är auktoriserade att byta in varor då nya, motsvarande köps (en mot en). Olämplig
hantering av avfall av den här typen kan ha negativ inverkan på miljön och människors hälsa på grund av
de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk utrustning. Din medverkan till en
korrekt avfallshantering av produkten bidrar till effektiv användning av naturresurserna. Om du vill ha mer
information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd
myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon-
europe.com/battery.
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Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)
Tento symbol znamená, že podle směrnice OEEZ (2012/19/EU), směrnice o bateriích (2006/66/ES) a/
nebo podle vnitrostátních právních prováděcích předpisů k těmto směrnicím nemá být tento výrobek
likvidován s odpadem z domácností. Je-li v souladu s požadavky směrnice o bateriích vytištěna pod výše
uvedeným symbolem chemická značka, udává, že tato baterie nebo akumulátor obsahuje těžké kovy (Hg
= rtuť, Cd = kadmium, Pb = olovo) v koncentraci vyšší, než je příslušná hodnota předepsaná směrnicí.
Tento výrobek má být vrácen do určeného sběrného místa, např. v rámci autorizovaného systému odběru
jednoho výrobku za jeden nově prodaný podobný výrobek, nebo do autorizovaného sběrného místa pro
recyklaci odpadních elektrických a elektronických zařízení (OEEZ), baterií a akumulátorů. Nevhodné
nakládání s tímto druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví,
protože elektrická a elektronická zařízení zpravidla obsahují potenciálně nebezpečné látky. Vaše
spolupráce na správné likvidaci tohoto výrobku napomůže efektivnímu využívání přírodních zdrojů.
Chcete-li získat podrobné informace týkající se recyklace tohoto výrobku, obraťte se prosím na místní
úřad, orgán pro nakládání s odpady, schválený systém nakládání s odpady či společnost zajišťující
likvidaci domovního odpadu, nebo navštivte webové stránky www.canon-europe.com/weee nebo
www.canon-europe.com/battery.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)
országaiban
Ezek a szimbólumok azt jelzik, hogy a termék hulladékkezelése a háztartási hulladéktól különválasztva,
az elektromos és elektronikus berendezések hulladékairól (WEEE) szóló (2012/19/EU) irányelvnek és az
elemekről és akkumulátorokról, valamint a hulladék elemekről és akkumulátorokról szóló (2006/66/EK)
irányelvnek megfelelően és/vagy ezen irányelveknek megfelelő helyi előírások szerint történik.
Amennyiben a fent feltüntetett szimbólum alatt egy vegyjel is szerepel, az elemekről és akkumulátorokról
szóló irányelvben foglaltak értelmében ez azt jelzi, hogy az elem vagy az akkumulátor az irányelvben
meghatározott határértéknél nagyobb mennyiségben tartalmaz nehézfémet (Hg = higany, Cd = kadmium,
Pb = ólom). E terméket az arra kijelölt gyűjtőhelyre kell juttatni – pl. hasonló termék vásárlásakor a régi
becserélésére vonatkozó hivatalos program keretében, vagy az elektromos és elektronikus berendezések
(EEE) hulladékainak gyűjtésére, valamint a hulladék elemek és hulladék akkumulátorok gyűjtésére kijelölt
hivatalos gyűjtőhelyre. Az ilyen jellegű hulladékok nem előírásszerű kezelése az elektromos és
elektronikus berendezésekhez (EEE) általánosan kapcsolható potenciálisan veszélyes anyagok révén
hatással lehet a környezetre és az egészségre. E termék megfelelő leselejtezésével Ön is hozzájárul a
természeti források hatékony használatához. A termék újrahasznosítását illetően informálódjon a helyi
polgármesteri hivatalnál, a helyi közterület-fenntartó vállalatnál, a hivatalos hulladéklerakó telephelyen
vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canon-
europe.com/weee, vagy www.canon-europe.com/battery internetes oldalra.
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i
Liechtenstein)
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Te symbole oznaczają, że produktu nie należy wyrzucać razem z odpadami gospodarstwa domowego,
zgodnie z dyrektywą WEEE w sprawie zużytego sprzętu elektrycznego i elektronicznego (2012/19/UE) lub
dyrektywą w sprawie baterii (2006/66/WE) bądź przepisami krajowymi wdrażającymi te dyrektywy. Jeśli
pod powyższym symbolem znajduje się symbol chemiczny, zgodnie z dyrektywą w sprawie baterii
oznacza to, że bateria lub akumulator zawiera metal ciężki (Hg = rtęć, Cd = kadm, Pb = ołów) w stężeniu
przekraczającym odpowiedni poziom określony w dyrektywie w sprawie baterii. Użytkownicy baterii i
akumulatorów mają obowiązek korzystać z dostępnego programu zwrotu, recyklingu i utylizacji baterii
oraz akumulatorów. Niewłaściwe postępowanie z tego typu odpadami może mieć wpływ na środowisko i
zdrowie ludzi ze względu na substancje potencjalnie niebezpieczne, związane ze zużytym sprzętem
elektrycznym i elektronicznym. Państwa współpraca w zakresie właściwej utylizacji tego produktu
przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o
sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem
gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-
europe.com/battery.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
Tieto symboly označujú, že podľa Smernice o odpade z elektrických a elektronických zariadení (OEEZ)
2012/19/EÚ, Smernice o batériách (2006/66/ES) a podľa platnej legislatívy Slovenskej republiky sa tento
produkt nesmie likvidovať spolu s komunálnym odpadom. Ak je chemická značka vytlačená pod vyššie
uvedeným symbolom, znamená to, že táto batéria alebo akumulátor obsahuje ťažký kov (Hg = ortuť, Cd =
kadmium, Pb = olovo) v koncentrácii vyššej, ako je príslušná povolená hodnota stanovená v Smernici o
batériách. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny za kúpu
nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z elektrických
a elektronických zariadení (EEZ), batérií a akumulátorov. Nesprávna manipulácia s takýmto typom
odpadu môže mať negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a
elektronické zariadenia obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii tohto
produktu prispejete k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o recyklácii tohto
produktu získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od
spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:
www.canon-europe.com/weee, alebo www.canon-europe.com/battery.
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)
Antud sümbolid viitavad sellele, et vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale
direktiivile (2012/19/EL), patareisid ja akusid ning patarei- ja akujäätmeid käsitlevale direktiivile
(2006/66/EÜ) ja/või nimetatud direktiive rakendavatele riiklikele õigusaktidele ei või seda toodet koos
olmejäätmetega ära visata. Kui keemiline sümbol on trükitud eespool toodud sümboli alla, siis tähendab
see, et antud patareis või akus leiduva raskemetalli (Hg = elavhõbe, Cd = kaadmium, Pb = plii)
kontsentratsioonitase on kõrgem kui patareisid ja akusid ning patarei- ja akujäätmeid käsitlevas direktiivis
sätestatud piirmäär. Antud tootest tekkinud jäätmed tuleb anda vastavasse kogumispunkti, nt
müügipunkti, mis on volitatud üks ühe vastu vahetama, kui ostate uue sarnase toote, või vastavasse
elektri- ja lektroonikaseadmete jäätmete ning patareide ja akude ümbertöötlemiseks mõeldud
kogumispunkti. Antud liiki jäätmete vale käitlemine võib kahjustada keskkonda ja inimeste tervist elektri- ja
elektroonikajäätmetes tavaliselt leiduvate potentsiaalselt ohtlike ainete tõttu. Antud tootest tekkinud
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jäätmete nõuetekohase kõrvaldamisega aitate kasutada loodusvarasid efektiivselt. Täiendava teabe
saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise
ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega,
asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti-
leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai)
Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu
atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem,
ar ko atceļ Direktīvu 91/157/EEK, un vietējiem tiesību aktiem šo izstrādājumu nedrīkst izmest kopā ar
sadzīves atkritumiem. Ja zem iepriekš norādītā simbola ir uzdrukāts ķīmiskais simbols, saskaņā ar
direktīvu par baterijām un akumulatoriem tas nozīmē, ka šīs baterijas vai akumulatori satur smagos
metālus (Hg = dzīvsudrabs, Cd = kadmijs, Pb = svins) un to koncentrācijas līmenis pārsniedz direktīvā par
baterijām un akumulatoriem minēto piemērojamo slieksni. Šis izstrādājums ir jānodod piemērotā
savākšanas vietā, piemēram, apstiprinātā veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat
veco, vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu un bateriju un akumulatoru
pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi un cilvēka veselību tādu
iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās iekārtās. Jūsu atbalsts pareizā
šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas resursu izmantošanu. Lai saņemtu
pilnīgāku informāciju par šāda veida izstrādājumu nodošanu otrreizējai pārstrādei, sazinieties ar vietējo
pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvaroto organizāciju vai iestādi, kas veic sadzīves
atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canon-
europe.com/battery.
Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui)
Šie simboliai reiškia, kad šio gaminio negalima išmesti į buitines atliekas, kaip reikalaujama WEEE
Direktyvoje (2012/19/ES) ir Baterijų direktyvoje (2006/66/EB) ir (ar) jūsų šalies nacionaliniuose
įstatymuose, kuriais šios Direktyvos yra įgyvendinamos. Jeigu cheminio ženklo simbolis yra nurodytas
žemiau šio ženklo, tai reiškia, kad vadovaujantis Baterijų direktyvą, baterijų ar akumuliatorių sudėtyje yra
sunkiųjų metalų (Hg = gyvsidabrio, Cd = kadmio, Pb = švino), kurių koncentracija viršija Baterijų
direktyvoje nurodytas leistinas ribas. Šį gaminį reikia pristatyti į specialųjį surinkimo punktą, pavyzdžiui,
mainais, kai jūs perkate naują panašų gaminį, arba į specialiąją surinkimo vietą, kurioje perdirbamos
elektrinės ir elektroninės įrangos atliekos bei naudotos baterijos ir akumuliatoriai. Dėl netinkamo šio tipo
atliekų tvarkymo gali nukentėti aplinka ir iškilti grėsmė žmogaus sveikatai dėl galimai kenksmingų
medžiagų, iš esmės susijusių su elektrine ir elektronine įranga. Bendradarbiaudami ir teisingai
utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie
gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar
buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon-
europe.com/weee, arba www.canon-europe.com/battery.
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Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali
nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki. Če
je pod zgoraj prikazanim simbolom natisnjen kemijski simbol, to v skladu z Direktivo pomeni, da je v tej
bateriji ali akumulatorju prisotna težka kovina (Hg = živo srebro, Cd = kadmij, Pb = svinec), in sicer v
koncentraciji, ki je nad relevantno mejno vrednostjo, določeno v Direktivi. Ta izdelek je potrebno odnesti
na izbrano zbirno mesto, t. j. pooblaščeno trgovino, kjer ob nakupu novega (podobnega) izdelka vrnete
starega, ali na pooblaščeno zbirno mesto za ponovno uporabo odpadne električne in elektronske opreme
(EEO) ter baterij in akumulatorjev. Neustrezno ravnanje s to vrsto odpadkov lahko negativno vpliva na
okolje in človeško zdravje zaradi potencialno nevarnih snovi, ki so pogosto povezane z EEO. Vaše
sodelovanje pri pravilnem odlaganju tega izdelka predstavlja pomemben prispevek k smotrni izrabi
naravnih virov. Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad,
pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno
komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon-
europe.com/battery.
Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн)
Тези символи показват, че този продукт не трябва да се изхвърля заедно с битовите отпадъци
съгласно Директивата за ИУЕЕО (2012/19/ЕC), Директивата за батерии (2006/66/ЕО) и/или Вашето
национално законодателство, прилагащо тези Директиви. Ако под показания горе символ е
отпечатан символ за химически елемент, съгласно разпоредбите на Директивата за батерии, този
втори символ означава наличието на тежък метал (Hg = живак, Cd = кадмий, Pb = олово) в
батерията или акумулатора в концентрация над указаната граница за съответния елемент в
Директивата. Този продукт трябва да бъде предаден в предназначен за целта пункт за събиране,
например на база размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт
за рециклиране на излязло от употреба електрическо и електронно оборудване (ИУЕЕО), батерии и
акумулатори. Неправилното третиране на този тип отпадъци може да доведе до евентуални
отрицателни последствия за околната среда и човешкото здраве поради потенциално опасните
вещества, които обикновено са свързани с ЕЕО. В същото време Вашето съдействие за
правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните
ресурси. За повече информация относно това къде можете да предадете за рециклиране на този
продукт, моля свържете се с Вашите местни власти, с органа, отговорен за отпадъците, с
одобрената система за ИУЕЕО или с Вашата местна служба за битови отпадъци, или посетете
www.canon-europe.com/weee, или www.canon-europe.com/battery.
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein)
Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, în
conformitate cu Directiva DEEE (2012/19/UE), Directiva referitoare la baterii (2006/66/CE) şi/sau legile
dvs. naţionale ce implementează aceste Directive. Dacă un simbol chimic este imprimat sub simbolul de
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mai sus, în conformitate cu Directiva referitoare la baterii, acest simbol indică prezenţa în baterie sau
acumulator a unui metal greu (Hg = Mercur, Cd = Cadmiu, Pb = Plumb) într-o concentraţie mai mare
decât pragul admis specificat în Directiva referitoare la baterii. Acest produs trebuie înmânat punctului de
colectare adecvat, ex: printr-un schimb autorizat unu la unu atunci când cumpăraţi un produs nou similar
sau la un loc de colectare autorizat pentru reciclarea reziduurilor de echipament electric şi electronic
(EEE) şi baterii şi acumulatori. Administrarea neadecvată a acestui tip de deşeuri, ar putea avea un
impact asupra mediului şi asupra sănătăţii umane datorită substanţelor cu potenţial de risc care sunt în
general asociate cu EEE. Cooperarea dvs. în direcţia reciclării corecte a acestui produs va contribui la o
utilizare eficientă a resurselor naturale. Pentru mai multe informaţii despre reciclarea acestui produs, vă
rugăm să contactaţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul
dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canon-
europe.com/battery.
Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn)
Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada, u skladu
s direktivom WEEE (2012/19/EC), Direktivom o baterijama (2006/66/EC) i Pravilnikom o gospodarenju
otpadnim baterijama i akumulatorima te Pravilnikom o gospodarenju otpadnim električnim i elektroničkim
uređajima i opremom. Ako je ispod prethodno prikazane oznake otisnut kemijski simbol, u skladu s
Direktivom o baterijama, to znači da se u ovoj bateriji ili akumulatoru nalazi teški metal (Hg = živa, Cd =
kadmij, Pb = olovo) i da je njegova koncentracija iznad razine propisane u Direktivi o baterijama. Ovaj bi
proizvod trebalo predati ovlašenom skupljaču EE otpada ili prodavatelju koji je dužan preuzeti otpadni
proizvod po sistemu jedan za jedan, ukoliko isti odgovara vrsti te je obavljao primarne funkcije kao i
isporučena EE oprema. Otpadne baterije i akumulatori predaju se ovlaštenom skupljaču otpadnih baterija
ili akumulatora ili prodavatelju bez naknade i obveze kupnje za krajnjeg korisnika. Neodgovarajuće
rukovanje ovom vrstom otpada može utjecati na okoliš i ljudsko zdravlje zbog potencijalno opasnih
supstanci koje se najčešće nalaze na takvim mjestima. Vaša suradnja u pravilnom zbrinjavanju ovog
proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju
ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog
programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee
ili www.canon-europe.com/battery.
Korisnici u Srbiji
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa
WEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima. Ukoliko
je ispod gore navedenog simbola odštampan hemijski simbol, u skladu sa Direktivom o baterijama, ovaj
simbol označava da su u ovoj bateriji ili akumulatoru prisutni teški metali (Hg – živa, Cd – kadmijum, Pb -
olovo) u koncentracijama koje premašuju prihvatljivi prag naveden u Direktivi o baterijama. Ovaj proizvod
treba predati određenom centru za prikupljanje, npr. po principu „jedan-za-jedan“ kada kupujete sličan
novi proizvod, ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme
(EEE), baterija i akumulatora. Nepravilno rukovanje ovom vrstom otpada može imati negativne posledice
po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za
EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih
resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih
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vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite
stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.
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Legal Restrictions on Printing
It may be unlawful to print the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
• Paper money
• Money orders
• Certificates of deposit
• Postage stamps (canceled or uncanceled)
• Identifying badges or insignias
• Selective service or draft papers
• Checks or drafts issued by governmental agencies
• Motor vehicle licenses and certificates of title
• Traveler's checks
• Food stamps
• Passports
• Immigration papers
• Internal revenue stamps (canceled or uncanceled)
• Bonds or other certificates of indebtedness
• Stock certificates
• Copyrighted works/works of art without permission of copyright owner
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Basic Printing Workflow
Printing Photos from a Computer (Windows)
Printing Photos from a Computer (Mac OS)
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Printing Photos from a Computer (Windows)
This section describes how to print photos with a software application on your computer.
1. Open the paper support (A) of the rear tray, then extend the paper support extension (B).
2. Open the paper output tray (C) gently.
3.
Open the output tray extension (D), then pull out the paper output support (E).
4.
Open the feed slot cover (F).
5. Load paper vertically WITH THE PRINT SIDE FACING YOU.
6.
Align the paper guides (G) with the paper width.
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7.
Close the feed slot cover gently.
The paper information registration screen for the rear tray is displayed on the LCD.
8. Select the size and type of paper loaded in the rear tray at Page size and Type, select
Register, then press the OK button.
If a message is displayed on the screen, follow the directions in the message to complete registration.
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9. Select Print from the software application's menu.
In general, select Print on the File menu to open the Print dialog box.
10. Select your model name and click Preferences (or Properties).
The printer driver setup window appears.
Note
•
Depending on software application you use, command names or menu names may vary and there
may be more steps. For details, refer to the user's manual of your software application.
11.
Select a frequently used profile.
In Commonly Used Settings on the Quick Setup tab, select a printing profile suited for the purpose.
When you select a printing profile, the Additional Features, Media Type, and Printer Paper Size
settings are automatically switched to the values that were preset.
12.
Select the paper source.
Select the rear tray in which you loaded the paper at Paper Source.
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13.
After completing the setup, click OK, then execute print.
Note
• The printer driver setup window enables you to specify various settings for printing.
Printing from Application Software (Windows Printer Driver)
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Printing Photos from a Computer (Mac OS)
This section describes how to print photos with a software application on your computer.
1. Open the paper support (A) of the rear tray, then extend the paper support extension (B).
2. Open the paper output tray (C) gently.
3.
Open the output tray extension (D), then pull out the paper output support (E).
4.
Open the feed slot cover (F).
5. Load paper vertically WITH THE PRINT SIDE FACING YOU.
6.
Align the paper guides (G) with the paper width.
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7.
Close the feed slot cover gently.
The paper information registration screen for the rear tray is displayed on the LCD.
8. Select the size and type of paper loaded in the rear tray at Page size and Type, select
Register, then press the OK button.
If a message is displayed on the screen, follow the directions in the message to complete registration.
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9. Select Print from the software application's menu.
In general, select Print... from the File menu to open the Print dialog.
Note
• For details on the operations of software application you use, refer to the user's manual of your
software application.
10. Select your model from the Printer list.
Click Show Details to switch the Setup window to the detailed display.
11.
Select the paper size.
For Paper Size, select the paper size to be used.
12. Select Quality & Media from the pop-up menu.
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13.
Select the media type.
For Media Type, select the same paper type loaded in the printer.
14.
Select the paper source.
Select the rear tray in which you loaded the paper at Paper Source.
15. After completing the setup, click Print, then execute print.
Note
• The Print dialog of the printer driver enables you to specify various settings for printing.
Printing from Application Software (Mac OS Printer Driver)
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Enhanced Printing Options
Printing from Computer
Printing from Application Software (Windows Printer Driver)
Printing with Easy Setup Basics
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
Setting a Page Size and Orientation
Setting the Number of Copies and Printing Order
Setting the Stapling Margin
Execute Borderless Printing
Fit-to-Page Printing
Scaled Printing
Page Layout Printing
Tiling/Poster Printing
Booklet Printing
Duplex Printing
Stamp/Background Printing
Registering a Stamp
Registering Image Data to be Used as a Background
Printing on Postcards
Changing the Clear Coating Settings
Switching the Paper Source to Match the Purpose
Displaying the Print Results before Printing
Setting Paper Dimensions (Custom Size)
Editing the Print Document or Reprinting from the Print History
Changing the Print Quality and Correcting Image Data
Setting the Print Quality Level (Custom)
Printing a Color Document in Monochrome
Adjusting Tone
Specifying Color Correction
Optimal Photo Printing of Image Data
Adjusting Colors with the Printer Driver
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Printing with ICC Profiles
Interpreting the ICC Profile
Adjusting Color Balance
Adjusting Brightness
Adjusting Contrast
Printing from Application Software (Mac OS Printer Driver)
Printing with Easy Setup Basics
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
Setting the Number of Copies and Printing Order
Setting the Stapling Margin
Execute Borderless Printing
Scaling the Printing to Fit the Paper Size
Scaled Printing
Page Layout Printing
Printing on Postcards
Changing the Clear Coating Settings
Switching the Paper Source to Match the Purpose
Setting Paper Dimensions (Custom Size)
Changing the Print Quality and Correcting Image Data
Setting the Print Quality Level (Custom)
Printing a Color Document in Monochrome
Adjusting Tone
Specifying Color Correction
Optimal Photo Printing of Image Data
Adjusting Colors with the Printer Driver
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Interpreting the ICC Profile
Adjusting Color Balance
Adjusting Brightness
Adjusting Contrast
Printing Using a Web Service
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Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Getting Google Account
Registering Printer with Google Cloud Print
Printing from Computer or Smartphone with Google Cloud Print
Deleting Printer from Google Cloud Print
Easy-PhotoPrint+ Guide
Printing from an AirPrint-enabled Printer with Mac
Printing from Smartphone/Tablet
Printing Directly from Smartphone/Tablet
Android Print
Printing from an AirPrint-enabled Printer with iOS Device
Using Printer with Direct Connection
Printing Using a Web Service
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Printing Using Operation Panel
Printing Templates Such as Lined or Graph Paper
Printing from Digital Camera
Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device
PictBridge (Wireless LAN) Print Settings
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Printing from Computer
Printing from Application Software (Windows Printer Driver)
Printing with Easy Setup Basics
Setting a Page Size and Orientation
Setting the Number of Copies and Printing Order
Setting the Stapling Margin
Execute Borderless Printing
Fit-to-Page Printing
Scaled Printing
Page Layout Printing
Tiling/Poster Printing
Booklet Printing
Duplex Printing
Stamp/Background Printing
Registering a Stamp
Registering Image Data to be Used as a Background
Printing on Postcards
Changing the Clear Coating Settings
Switching the Paper Source to Match the Purpose
Displaying the Print Results before Printing
Setting Paper Dimensions (Custom Size)
Editing the Print Document or Reprinting from the Print History
Changing the Print Quality and Correcting Image Data
Printing from Application Software (Mac OS Printer Driver)
Printing with Easy Setup Basics
Setting the Number of Copies and Printing Order
Setting the Stapling Margin
Execute Borderless Printing
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Scaling the Printing to Fit the Paper Size
Scaled Printing
Page Layout Printing
Printing on Postcards
Changing the Clear Coating Settings
Switching the Paper Source to Match the Purpose
Setting Paper Dimensions (Custom Size)
Changing the Print Quality and Correcting Image Data
Printing Using a Web Service
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Easy-PhotoPrint+ Guide
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Printing from Application Software (Mac OS Printer Driver)
Printing with Easy Setup Basic
Setting the Number of Copies and Printing Order
Setting the Stapling Margin
Execute Borderless Printing
Scaling the Printing to Fit the Paper Size
Scaled Printing
Page Layout Printing
Printing on Postcards
Switching the Paper Source to Match the Purpose
Setting Paper Dimensions (Custom Size)
Changing the Print Quality and Correcting Image Data
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Printing with Easy Setup
The simple setup procedure for carrying out appropriate printing on this printer is as follows:
1. Check that the printer is turned on
2. Load paper on the printer
3.
Select the printer
Select your model from the Printer list in the Print Dialog.
Note
• Click Show Details to switch the Setup window to the detailed display.
4.
Select the paper size
For Paper Size, select the paper size to be used.
If necessary, set the number of copies, the pages to be printed, and the orientation.
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5. Select Quality & Media from the pop-up menu
6.
Select the media type
For Media Type, select the same paper type loaded in the printer.
7. Select the paper source
Select Manual Feed or Rear Tray that matches your purpose for Paper Source.
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Important
•
The paper source settings that can be selected may differ depending on the paper type and size.
8.
Select the print quality
For Print Quality, select Highest, High or Standard according to your purpose.
Important
•
The print quality settings that can be selected may differ depending on a printing profile.
9. Complete the setup
Click Print.
When you execute print, the document will be printed in accordance with the type and size of the media.
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Important
• In the Presets section, click Save Current Settings as Preset... to register the specified settings.
• To print by using the manual feed tray, perform the operation according to the instructions displayed on
the screen.
Note
• If the paper settings on the print dialog differ from the rear tray paper information registered on the
printer, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings."
For details about the rear tray paper information to be registered on the printer, see the following:
• Paper Settings on the Printer Driver and the Printer (Media Type)
• Paper Settings on the Printer Driver and the Printer (Paper Size)
• When you set Media Type to Photo Paper Pro Premium Matte or Matte Photo Paper from the
Quality & Media pop-up menu of the print dialog, we recommend that you set Paper Size to 4 x 6, L, or
"XXX (Margin 25)" in the print dialog.
When a page size other than "XXX (Margin 25)" is selected, an error message may appear.
Select "XXX (Margin 25)", or change the Cancel Margin Regulation for paper size setting from the
Paper Detailed Settings pop-up menu of the print dialog.
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Paper Settings on the Printer Driver and the Printer (Media Type)
When you use this printer, selecting a media type and paper size that matches the print purpose will help
you achieve the best print results.
Depending on the media type you are using, specify the media type settings on the printer's operation panel
or the printer driver as described below.
Note
• When you use the manual feed tray, you do not need to set media information on the printer.
Canon genuine papers (Document Printing)
Media name <Model No.>
Media Type in the printer
driver
Paper information registered on
the printer
Canon Red Label Superior <WOP111> Plain Paper Plain paper
Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper
Canon genuine papers (Photo Printing)
Media name <Model No.> Media Type in the printer driver
Paper information registered on
the printer
Photo Paper Plus Glossy II <PP-201> Photo Paper Plus Glossy II Plus Glossy II
Photo Paper Pro Platinum <PT-101> Photo Paper Pro Platinum Pro Platinum
Photo Paper Pro Luster <LU-101> Photo Paper Pro Luster Pro Luster
Photo Paper Plus Semi-gloss <SG-201> Photo Paper Plus Semi-gloss Plus Semi-gloss
Matte Photo Paper <MP-101> Matte Photo Paper Matte
Photo Paper Pro Premium Matte <PM-101> Photo Paper Pro Premium Matte －
Canon genuine papers (Original Products)
Media name <Model No.> Media Type in the printer driver Paper information registered on the printer
Photo Stickers <PS-101> Photo Paper Plus Glossy II Plus Glossy II
Non-genuine Canon paper
When you use non-genuine Canon paper, you can print easily by using the existing settings that have
been prepared on the printer's operation panel and in the printer driver.
Media name <Model No.> Media Type in the printer driver
Paper information
registered on the printer
Plain Paper (including recycled paper) Plain Paper Plain Paper
Photo Paper (Approximately 0.1mm to less than
0.3mm)
Lightweight Photo Paper *2 Light Photo Paper
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Photo Paper (Approximately 0.3mm to less than
0.6mm)
Heavyweight Photo Paper *2 －
Art Paper (Approximately 0.1mm to less than
0.3mm)
Heavyweight Fine Art Paper *2 Heavy Art Paper
Art Paper (Approximately 0.3mm to less than
0.6mm)
Extra Heavyweight Fine Art Paper *2 －
Art Paper *1 Highest Density Fine Art Paper －
Fabric that has the look of canvas Canvas *2 Canvas
Japanese Paper Washi Japanese Paper Washi *2 Japanese Paper
*1 Use the Highest Density Fine Art Paper setting when using a type of Fine Art Paper that is
particularly thick and will absorb more ink than others. More ink is used than in regular printing and
therefore depending on the type of paper, it can increase the depth of color.
However, depending on the type of paper used, the ink can bleed into the paper, causing the paper to rub
and get dirty, or damage the print heads.
*2 To improve the print quality and paper feeding when using paper other than Canon genuine paper,
create a custom paper by using Media Configuration Tool and add it to the printer.
These media types can be used as custom paper standards.
Note
• If you have added a new media type using the Media Configuration Tool, open the Canon IJ Printer
Utility2, and from Media Information, select Update Media Information (Correct Media
Information) and carry out a driver media information update.
When printing on a newly added media type, change both the media settings on the printer driver and
the registered media information on the printer to those of the new media.
• When you set Media Type to Photo Paper Pro Premium Matte or Matte Photo Paper from the
Quality & Media pop-up menu of the print dialog, we recommend that you set Paper Size to 4 x 6, L,
or "XXX (Margin 25)" in the print dialog.
For information about printable ranges, refer to "Printing Area."
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Paper Settings on the Printer Driver and the Printer (Paper Size)
When you use this printer, selecting a paper size that matches the print purpose will help you achieve the
best print results.
You can use the following paper sizes on this printer.
Paper Size in the printer driver Paper information registered on the printer
US Letter Letter
Letter (Margin 25) Letter
US Legal Legal
A5 A5
A4 A4
A4 (Margin 25) A4
A3 A3
A3 (Margin 25) A3
A3+ 13"x19" 33x48cm A3+
A3+ (Margin 25) A3+
A2 A2
A2 (Margin 25) A2
JIS B5 B5
JIS B4 B4
JIS B3 B3
4 x 6 KG/4"x6"(10x15cm)
5 x 7 2L(127x178mm)/5"x7"(13x18cm)
Tabloid 11"x17" 28x43cm
Tabloid (Margin 25) 11"x17" 28x43cm
C 17"x22" 43x56cm
C (Margin 25) 17"x22" 43x56cm
8 x 10 8"x10"(20x25cm)
10"x12" 25x30cm 10"x12"(25x30cm)
14"x17" 36x43cm 14"x17"(36x43cm)
L L(89x127mm)
Custom Size Others
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Setting the Number of Copies and Printing Order
Collate pages + Reverse Collate pages + Normal Reverse
The procedure for specifying the number of copies and printing order is as follows:
1.
Specify the number of copies to be printed
Specify the number of copies to print from the Copies in the Print Dialog.
2.
Select Paper Handling from the pop-up menu
3.
Check the Collate pages check box when you are specifying multiple copies in the Copies
box
Check the Collate pages check box to print all the pages of a single copy together.
Uncheck this check box to print all pages with the same page number together.
4. Specify the print order
Check Page Order.
When you select Automatic or Reverse, printing starts from the last page.
When you select Normal, printing starts from the first page.
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5.
Complete the setup
Click Print.
When you execute print, the specified number of copies will be printed with the specified printing order.
Important
• When the application software that you used to create the document has the same function, specify the
settings on the printer driver. However, if the print results are not acceptable, specify the function
settings on the application software. When you specify the number of copies and the printing order with
both the application software and this printer driver, the number of copies may be multiplied numbers of
the two settings or the specified printing order may not be enabled.
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Setting the Stapling Margin
The procedure for setting the margin width and the staple side is as follows:
1.
Select Page Processing from the pop-up menu on the Print Dialog
2.
Set the margin width and the staple side
If necessary, set the Margin width, and select a stapling position from the Stapling Side list.
Note
•
The printer automatically reduces the print area depending on the staple position margin.
3.
Complete the setup
Click Print.
When you execute print, the data is printed with the specified margin width and staple side.
Important
• When borderless printing is enabled, Margin and Stapling Side appear grayed out and are
unavailable.
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Execute Borderless Printing
The borderless printing function allows you to print data without any margin by enlarging the data so that it
extends slightly off the paper. In standard printing, margins are created around the document area. However,
in borderless printing function, these margins are not created. When you want to print data such as a photo
without providing any margin around it, set borderless printing.
The procedure for performing borderless printing is as follows:
Setting Borderless Printing
1.
Select the size of the paper for borderless printing
Select "XXX (borderless)" from the Paper Size in the Print Dialog.
2. Select Page Processing from the pop-up menu
3. Adjust the amount of extension from the paper
If necessary, adjust the amount of extension using the Borderless Extension slider.
Moving the slider to the right increases the amount extending off the paper, and moving the slider to
the left decreases the amount.
It is recommended to set the slider at the second position from the right for most cases.
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Important
• When the Borderless Extension slider is set to the rightmost position, the back side of the
paper may become smudged.
4.
Complete the setup
Click Print.
When you execute print, the data is printed without any margins on the paper.
Important
• Borderless printing only supports specific paper sizes. Make sure to select a paper size with the
wording "(borderless)" from the Paper Size.
• When borderless printing is enabled, Plain Paper, Hagaki, and Hagaki (A) appear grayed out and
are unavailable in Media Type list of Quality & Media of the pop-up menu in the Print dialog.
• Depending on the type of paper, Borderless Printing may reduce the print quality at the top and
bottom edges of the paper. Borderless Printing on thick paper may also smudge the front or back
surface of the paper.
• When the ratio of the height to the width differs from the image data, a portion of the image may not
be printed depending on the size of the media used.
In this case, crop the image data with an application software according to the paper size.
• When scaled printing or page layout printing is enabled, you cannot perform borderless printing.
Note
• When you set Media Type to Photo Paper Pro Premium Matte or Matte Photo Paper from the
Quality & Media pop-up menu of the print dialog, borderless full-page printing is not recommended.
Expanding the Range of the Document to Print
Setting a large amount of extension allows you to perform borderless printing with no problems. However,
the portion of the document extending off the paper range will not be printed and for this reason, the
subjects around the perimeter of a photo may not be printed.
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When you are not satisfied with the result of borderless printing, reduce the amount of extension. The
extension amount decreases as the Borderless Extension slider is moved to the left.
Important
• When the amount of extension is decreased, an unexpected margin may be produced on the print,
depending on the size of the paper.
Note
• When the Borderless Extension slider is set to the leftmost position, image data will be printed in
the full size. If you set this when printing the address side of a postcard, the postal code of the sender
is printed in the correct position.
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Scaling the Printing to Fit the Paper Size
The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be
used is as follows:
1.
Check the paper size
Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the
application software.
2.
Select Paper Handling from the pop-up menu
3. Set the print paper size
Check the Scale to fit paper size check box. Then from the Destination Paper Size pop-up menu,
select the paper size that is actually loaded in the printer.
4. If necessary, check the Scale down only check box
When you check this check box, the document will be reduced to fit to the paper size when the
document size is larger than the page size. The document will be printed in the original size when the
document size is smaller than the page size.
5. Complete the setup
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Click Print.
When you execute print, the document will be enlarged or reduced to fit to the page size.
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Scaled Printing
The procedure for printing a document with pages enlarged or reduced is as follows:
1.
Select the printer
In the Page Setup Dialog, select your model name from the Format For list.
2.
Set scaled printing
Specify the scaling factor in the Scale box, and click OK.
Note
• Depending on the Scale value that you set, an error message may be displayed.
3. Complete the setup
On the Print Dialog, click Print.
When you execute print, the document will be printed with the specified scale.
Important
•
When the application software which you used to create the original has the scaled printing function,
configure the settings on your application software. You do not need to configure the same setting in the
Page Setup dialog.
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Page Layout Printing
The page layout printing function allows you to print more than one page image on a single sheet of paper.
The procedure for performing page layout printing is as follows:
1.
Select Layout from the pop-up menu in the Print Dialog
2.
Set the number of original you print on one page
In Pages per Sheet, specify the number of page you print on one page.
3. If necessary, set the following items
Layout Direction
To change the page placement order, select an icon from the list.
Border
To print a page border around each document page, select a type of page border.
Reverse page orientation
Select this check box to change the paper orientation.
Flip horizontally
Select this check box to reverse left and right of the document.
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4. Complete the setup
Click Print.
When you execute print, the specified number of pages will be arranged on each sheet of paper in the
specified order.
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Printing on Postcards
This section describes the procedure for postcard printing.
1. Load postcard on the printer
2. Select paper size in the Print Dialog
Select Postcard or Postcard Double from the Paper Size menu.
Important
•
Return postcards can be used only when you print them from the computer.
•
When printing a return postcard, always set the paper size to Postcard Double from your
application software or the printer driver.
•
Do not fold the return postcard. If a crease is formed, the printer will not be able to feed the
postcard properly, and this condition will cause line shifts or a paper jam.
•
With return postcards, borderless printing cannot be used.
3.
Select Quality & Media from the pop-up menu
4.
Select the media type
For Media Type, select the same paper type loaded in the printer.
Important
• This printer cannot print on postcards that have photos or stickers attached.
• When printing on each side of a postcard separately, you will get cleaner printing if you print the
message side first and then print the address side.
•
The paper settings in the print dialog are different, depending on whether you are printing on the
address side or the message side. For details about the rear tray paper information to be
registered in the print dialog and on the printer, see the following:
• Paper Settings on the Printer Driver and the Printer (Media Type)
• Paper Settings on the Printer Driver and the Printer (Paper Size)
5.
Complete the setup
Click Print.
When you execute printing, the data will be printed onto the postcard.
Important
• If you check the Do not show again check box when a guide message is displayed before printing
starts, this will stop any more guide messages from being displayed.
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Changing the Clear Coating Settings
When you execute clear coating, the printer applies chroma optimizer (CO) ink onto the printing surface and
allows you to adjust the glossiness.
This section explains procedures for changing the clear coating settings.
1.
From the Print Dialog, display the pop-up menu, and select Paper Detailed Settings
2.
Setting the clear coating area
Select Auto or Overall under Clear Coating Area.
Auto
The printer automatically sets the areas to be clear-coated and whether clear coating is to be
executed.
It may be possible to reduce the ink consumption of the chroma optimizer (CO) or to accelerate the
print speed.
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Overall
The printer clear-coats the entire print area.
If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve the
results.
Important
• On the Quality & Media, look at Media Type. If a media type other than Photo Paper Plus
Glossy II, Photo Paper Pro Platinum, Photo Paper Pro Luster, Photo Paper Plus Semi-
gloss, Lightweight Photo Paper, or Heavyweight Photo Paper is selected, you cannot select
Overall.
•
If Overall is selected and the media type is changed to one that cannot use Overall, the clear
coating area setting is changed to Auto.
3.
Complete the setup
Click Print.
When printing is executed, the clear coating effect that was set is added when the document is printed.
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Switching the Paper Source to Match the Purpose
In this printer, there are two paper sources, a manual feed tray and a rear tray.
You can facilitate printing by selecting a paper source setting that matches your media type or purpose.
The procedure for setting paper source is as follows:
1.
Select Quality & Media from the pop-up menu of the Print Dialog
2.
Select the media type
For Media Type, select the same paper type loaded in the printer.
3.
Select the paper source
For Paper Source, select the item below that matches your purpose.
Manual Feed
Paper is supplied from the manual feed tray in the back.
Important
•
When A5, JIS B5, 4 x 6, 5 x 7, L, Postcard, or Postcard Double is selected for Paper Size on
the Print Dialog, paper cannot be supplied from the manual feed tray in the back.
•
When Plain Paper, Hagaki (A), Ink Jet Hagaki, or Hagaki is selected from the Media Type
menu of the Quality & Media on the pop-up menu in the Print dialog, paper cannot be supplied
from the manual feed tray in the back.
Rear Tray
Paper is fed from the rear tray.
Important
•
When Photo Paper Pro Premium Matte, Heavyweight Photo Paper, Extra Heavyweight
Fine Art Paper, or Highest Density Fine Art Paper is selected from the Media Type menu of
the Quality & Media on the pop-up menu in the Print dialog, paper cannot be supplied from the
rear tray.
4. Complete the setup
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Click Print.
When you execute print, the printer uses the specified paper source to print the data.
Note
• If the paper settings on the print dialog differ from the rear tray paper information registered on the
printer, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings."
For details about the rear tray paper information to be registered on the printer, see the following:
• Paper Settings on the Printer Driver and the Printer (Media Type)
• Paper Settings on the Printer Driver and the Printer (Paper Size)
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Setting Paper Dimensions (Custom Size)
You can specify the height and width of paper when its size cannot be selected from the Paper Size menu.
Such a paper size is called "custom size."
The procedure for specifying a custom size is as follows:
1.
Creating a new custom paper size
In the Print Dialog, select Manage Custom Sizes... from Paper Size.
In the displayed dialog, click +.
Untitled will be added to the list.
2.
Setting details about the custom paper size
Double-click Untitled, enter the name of the paper size you want to register, and specify the Width and
Height of the paper for Paper Size.
Select User Defined or your model for Non-Printable Area, and enter the margins.
3.
Registering the custom paper size
Click OK.
The custom size is registered.
Important
• If the application software that created the document has a function for specifying height and width
values, use the application software to set the values. If the application software does not have such a
function or if the document does not print correctly, perform the above procedure from the printer driver
to set the values.
Note
• To duplicate the registered paper size, select the paper size that you want to duplicate from the
Custom Paper Sizes list, and click Duplicate.
• To delete a registered paper size, select the paper size that you want to delete from the Custom Paper
Sizes list, and click -.
• If the paper settings on the print dialog differ from the rear tray paper information registered on the
printer, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings."
For details about the rear tray paper information to be registered on the printer, see the following:
• Paper Settings on the Printer Driver and the Printer (Media Type)
• Paper Settings on the Printer Driver and the Printer (Paper Size)
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Changing the Print Quality and Correcting Image Data
Setting the Print Quality Level (Custom)
Printing a Color Document in Monochrome
Adjusting Tone
Specifying Color Correction
Optimal Photo Printing of Image Data
Adjusting Colors with the Printer Driver
Printing with ICC Profiles (Specifying an ICC Profile from the Application
Software)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Interpreting the ICC Profile
Adjusting Color Balance
Adjusting Brightness
Adjusting Contrast
Changing the Clear Coating Settings
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Setting the Print Quality Level (Custom)
The print quality level can be set in the Custom.
The procedure for setting the print quality level is as follows:
1. Select Quality & Media from the pop-up menu on the Print Dialog
2.
Select the print quality
Select Custom for Print Quality.
3.
Setting the print quality level
Move the Quality slider to select the print quality level.
4.
Complete the setup
Click Print.
When you execute print, the image data is printed with the selected print quality level.
Important
• Certain print quality levels cannot be selected depending on the settings of Media Type.
Related Topics
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Contrast
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Printing a Color Document in Monochrome
The procedure for printing a color document in monochrome is as follows:
1.
Select Quality & Media from the pop-up menu on the Print Dialog
2.
Set black and white photo printing
Check the Black and White Photo Print check box.
3.
Complete the setup
Click Print.
When you execute print, the document is converted to grayscale data. It allows you to print the color
document in monochrome.
Note
• During Black and White Photo Print, inks other than black ink may be used as well.
Related Topic
Adjusting Tone
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Adjusting Tone
When printing black and white photos, you can produce the cooling effects of cool colors and the warming
effects of warm colors.
Cool Tone is selected Black and White is selected Warm Tone is selected
The procedure for adjusting tone is as follows:
1.
Select Quality & Media from the pop-up menu of the Print Dialog
2.
Select the media type
For Media Type, select either Photo Paper Plus Glossy II, Photo Paper Pro Platinum, Photo Paper
Pro Luster, Photo Paper Plus Semi-gloss, Lightweight Photo Paper, Heavyweight Photo Paper,
Photo Paper Pro Premium Matte, Heavyweight Fine Art Paper, Extra Heavyweight Fine Art Paper,
Highest Density Fine Art Paper, Canvas, or Japanese Paper Washi.
3.
Set black and white photo printing
Check the Black and White Photo Print check box.
4. Select Color Options from the pop-up menu
5. Adjusting monochrome tones
Specify one of the following items from Tone. The selected value will be shown in the preview on the left
side.
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Cool Tone
This item adjusts color tones to cool shades (cool black). When you select Cool Tone, a value of
-30 is entered for X, and a value of 0 for Y.
Black and White
This item adjusts color tones to neutral shades. When you select Black and White, a value of 0 is
entered for X, and a value of 0 for Y.
Warm Tone
This item adjusts color tones to warm shades (warm black). When you select Warm Tone, a value
of 30 is entered for X, and a value of 0 for Y.
Custom
You can adjust the color tones while checking the colors in the adjustment area.
To adjust the color tones, either enter values directly or click the up/down arrows. When you enter
values, set values in the range of -100 to 100 for X, and -50 to 50 for Y.
You can also adjust the color tones by clicking or dragging the adjustment area with the mouse.
If you select another color tone and then select Custom again, the values that were preset in
Custom are restored.
Important
•
Tone and X, Y (Monochromatic adjustment value) are displayed when Black and White Photo
Print check box is selected for Quality & Media.
6. If necessary, adjust monochromatic colors manually
To adjust the color tones, either enter values directly to X or Y (Monochromatic adjustment value) or click
the up/down arrows.
You can also adjust the color tones by clicking or dragging the adjustment area with the mouse.
7.
Complete the setup
Click Print.
When you execute print, the color document is converted to grayscale data with adjusted tones. It allows
you to print the color document in monochrome.
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Important
• If you select ColorSync for Color Matching, then Tone, X, and Y appear grayed out and are
unavailable.
Related Topics
Printing a Color Document in Monochrome
Adjusting Brightness
Adjusting Contrast
331
Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed.
Normally, when data is printed, the printer driver automatically adjusts the colors.
When you want to print by using the color space of the image data effectively or by specifying a printing ICC
profile from your application software, select ColorSync. When you want to print by having the printer driver
correct the colors, select Canon Color Matching.
The procedure for specifying color correction is as follows:
1.
Select Color Matching from the pop-up menu of the Print Dialog
2.
Select color correction
Select the item below that matches your purpose.
ColorSync
Perform color correction using ColorSync.
Canon Color Matching
The driver will perform necessary adjustments during printing.
For information about driver matching, see "Adjusting Colors with the Printer Driver."
3. Complete the setup
Click Print.
When you execute print, the document data is printed with the specified color correction.
Important
• Depending on the application software, when a printing ICC profile is specified from that application
software, Canon Color Matching cannot be selected because ColorSync is selected automatically.
• The Quality & Media setting is necessary even when ColorSync or Canon Color Matching is
selected.
Related Topics
Optimal Photo Printing of Image Data
Adjusting Colors with the Printer Driver
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)
332
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Interpreting the ICC Profile
333
Optimal Photo Printing of Image Data
When people print images taken with digital cameras, they sometimes feel that the printed color tones differ
from those of actual image or those displayed on the monitor.
To get the print results as close as possible to the desired color tones, you must select a printing method
that is best suited to the application software used or to your purpose.
Color Management
Devices such as digital cameras, scanners, monitors, and printers handle color differently. Color
management (color matching) is a method that manages device-dependent "colors" as a common color
space.
For Mac OS, a color management system called "ColorSync" is built into the operating system.
sRGB is one of the common color spaces that is frequently used.
ICC profiles convert device-dependent "colors" into a common color space. By using an ICC profile and
carrying out color management, you can draw out the color space of the image data within the color
reproduction area that the printer can express.
Note
• Normally, image files are saved in JPEG format. Some digital cameras allow you to save images in a
format called RAW. RAW data refers to an image saving format that requires a computer to develop
the image. You can embed an input ICC profile tag into a RAW file by using special application
software.
Selecting a Printing Method Suited to the Image Data
The recommended printing method depends on the color space of the image data or the application
software to be used.
There are two typical printing methods.
Check the color space of the image data and the application software to be used, and then select the
printing method suited to your purpose.
Adjusting Colors with the Printer Driver
Describes the procedure for printing by using the color correction function of the printer driver.
Select this function when you want to print impressions that are close to those displayed on the
monitor, for example, if you corrected the colors while checking the print image on the monitor.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software)
Describes the procedure for printing by using the color space of the image data effectively.
You can print with a common color space by setting up the application software and the printer driver
so that the color management matches the input ICC profile of the image data.
The method for setting up the printer driver differs depending on the application software to be used.
Related Topic
Interpreting the ICC Profile
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Adjusting Colors with the Printer Driver
To use driver matching when printing, turn on the printer driver's color correction function. Driver matching
accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results
of impressions that are close to those displayed on the monitor.
Important
• When printing using driver matching, Canon recommends that you set the monitor and the environment
light as follows:
• Monitor
Color temperature: D50 (5000K)
Brightness: 100 to 120cd/m2
Gamma: 2.2
• Environment light
Fluorescent light for D50 color evaluation (color temperature 5000K, high color rendering
properties)
Brightness when looking at printed materials: 500 lx ± 125 lx
Note
• When printing from an application software that allows you to identify and specify ICC profiles, use an
ICC profile for printing with that application software and select setting items that manage colors.
The procedure for adjusting colors with the printer driver is as follows:
1.
Select Color Matching from the pop-up menu of the Print Dialog
2. Select color correction
Select Canon Color Matching.
3. Set the other items
From the pop-up menu, select Color Options. If necessary, adjust the color balance (Cyan, Magenta,
Yellow) and adjust Brightness, and Contrast settings.
4. Complete the setup
335
Click Print.
When you execute print, the printer driver adjusts the colors when printing the data.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Contrast
336
Printing with ICC Profiles (Specifying an ICC Profile from the
Application Software)
When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that
can identify input ICC profiles and allows you to specify such profiles, printer uses the color management
system (ColorSync) built-into Mac OS when printing. The printer prints the editing and touch-up results of
the application software and effectively uses the color space of the input ICC profile specified in the image
data.
To use this printing method, use your application software to select color management items and specify an
input ICC profile and a printing ICC profile in the image data.
Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be
sure to select color management items from your application software.
For instructions, refer to the manual of the application software you are using.
1.
Select Color Matching from the pop-up menu of the Print Dialog
2.
Select color correction
Select ColorSync.
You can leave Profile set to Automatic.
Important
•
Depending on the application software you use, you may not be able to select setting items other
than ColorSync.
•
If you choose a Profile setting other than Automatic or "Printing Paper ICC Profile", the printer
will not be able to print with the correct colors.
3. Complete the setup
Click Print.
When you execute print, the printer uses the color space of the image data.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
337
Adjusting Brightness
Adjusting Contrast
338
Printing with ICC Profiles (Specifying an ICC Profile from the
Printer Driver)
Print from an application software that cannot identify or specify input ICC profiles by using the color space
of the input ICC profile (sRGB) found in the data.
1. Select Color Matching from the pop-up menu of the Print Dialog
2.
Select color correction
Select ColorSync.
You can leave Profile set to Automatic.
Important
• If you choose a Profile setting other than Automatic or "Printing Paper ICC Profile", the printer
will not be able to print with the correct colors.
3.
Complete the setup
Click Print.
When you execute print, the printer uses the color space of the image data.
Important
• You cannot specify an input ICC profile from the printer driver.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
Adjusting Contrast
339
Interpreting the ICC Profile
When you need to specify an ICC profile for this printer, specify the ICC profile of the print output media.
The ICC profiles installed for this printer appear as follows.
• (1) is the model name of the printer.
• (2) is the media type. This media name corresponds to the following media type:
Canvas -P: Canvas
Extra Heavyweight Fine Art Paper -P: Extra Heavyweight Fine Art Paper
Heavyweight Fine Art Paper -P: Heavyweight Fine Art Paper
Heavyweight Photo Paper -P: Heavyweight Photo Paper
High Density Fine Art Paper -P: Highest Density Fine Art Paper
Japanese Paper Washi -P: Japanese Paper Washi
Lightweight Photo Paper -P: Lightweight Photo Paper
Matte Photo Paper -P: Matte Photo Paper
Photo Paper Plus Glossy Ⅱ: Photo Paper Plus Glossy II
Photo Paper Plus Semi-gloss: Photo Paper Plus Semi-gloss
Photo Paper Pro Luster: Photo Paper Pro Luster
Photo Paper Pro Platinum: Photo Paper Pro Platinum
Photo Paper Pro Premium Matte: Photo Paper Pro Premium Matte
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Adjusting Color Balance
You can adjust the color tints when printing.
Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes
the total color balance of the document. Use the application software when you want to change the color
balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
The following sample shows the case when color balance is used to intensify cyan and to diminish yellow so
that the overall colors are more uniform.
No adjustment Adjust color balance
The procedure for adjusting color balance is as follows:
1.
Select Color Options from the pop-up menu of the Print Dialog
2.
Adjust color balance
There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the
corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved
to the left. For example, when cyan becomes weaker, the color red becomes stronger.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
3.
Complete the setup
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Click Print.
When you execute print, the document is printed with the adjusted color balance.
Important
• When the Black and White Photo Print check box is checked for Quality & Media, the color balance
(Cyan, Magenta, Yellow) are unavailable.
• If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow) appear
grayed out and are unavailable.
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Brightness
Adjusting Contrast
342
Adjusting Brightness
You can brighten or darken the colors of the overall image data during printing.
The following sample shows the case when light colors are darkened when the image data is printed.
No adjustment Darken light colors
The procedure for adjusting brightness is as follows:
1.
Select Color Options from the pop-up menu of the Print Dialog
2.
Adjust brightness
Moving the Brightness slider to the right brightens the colors, and moving the slider to the left darkens
the colors.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
3. Complete the setup
Click Print.
When you execute print, the data is printed at the adjusted brightness.
Important
• If you select ColorSync for Color Matching, then the Brightness appears grayed out and is
unavailable.
343
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Contrast
344
Adjusting Contrast
You can adjust the image contrast during printing.
To make the differences between the light and dark portions of images greater and more distinct, increase
the contrast. On the other hand, to make the differences between the light and dark portions of images
smaller and less distinct, reduce the contrast.
No adjustment Adjust the contrast
The procedure for adjusting contrast is as follows:
1.
Select Color Options from the pop-up menu of the Print Dialog
2.
Adjust the contrast
Moving the Contrast slider to the right increases the contrast, and moving the slider to the left decreases
the contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The
current settings are displayed in the settings preview on the left side of the printer driver.
3. Complete the setup
Click Print.
When you execute print, the image is printed with the adjusted contrast.
Important
• If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable.
345
Related Topics
Setting the Print Quality Level (Custom)
Specifying Color Correction
Adjusting Color Balance
Adjusting Brightness
346
Printing Using a Web Service
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Getting Google Account
Registering Printer with Google Cloud Print
Printing from Computer or Smartphone with Google Cloud Print
Deleting Printer from Google Cloud Print
Easy-PhotoPrint+ Guide
347
Using PIXMA/MAXIFY Cloud Link
By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON
iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:
• Print images from a photo-sharing service
• Print documents from a data management service
• Save scanned images to a data management service.
• Use Twitter to report the printer status, such as no paper or low ink levels.
In addition, you can use various functions by adding and registering apps that are linked with various cloud
services.
Using PIXMA/MAXIFY Cloud Link from Your Printer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer
Important
• In certain countries, PIXMA/MAXIFY Cloud Link may not be available or the available apps may be
different.
• Some apps require that you have an account before you use those apps. For such apps, please set up
an account beforehand.
• To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage.
• The screen display may change without prior notice.
348
Printing with Google Cloud Print
The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google
Inc.).
By using Google Cloud Print, you can print from anywhere with applications or services supporting Google
Cloud Print.
Sending Print Data and Printing via Internet
Once you register the printer to Google Cloud Print, you can print from applications or services supporting
Google Cloud Print without internet connection.
Sending Print Data and Printing without Going through Internet
Important
• This function may not be available depending on the country or region you live in.
• To use Google Cloud Print, you need to get Google account and register the printer with Google Cloud
Print in advance.
Additionally, LAN connection with the printer and internet connection are required to register the printer
to Google Cloud Print. Internet connection fees apply.
1. Getting Google Account
2. Registering Printer with Google Cloud Print
3. Printing from Computer or Smartphone with Google Cloud Print
Important
• When the printer owner changes, delete its registration from Google Cloud Print.
Deleting Printer from Google Cloud Print
349
LAN connection with the printer and internet connection are required to delete the printer from Google
Cloud Print. Internet connection fees apply.
350
Getting Google Account
To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud
Print in advance.
Note
• If you already have Google account, register the printer to Google Cloud Print.
Registering Printer with Google Cloud Print
Access to Google Cloud Print with the web browser on the computer or the mobile device and register the
required information.
* The screen above may change without prior notice.
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Registering Printer with Google Cloud Print
The printer can be registered to Google Cloud Print with the following two methods.
Registration Using Google Chrome
Registration Using Printer
Important
• If you have not gotten Google account, get it.
Getting Google Account
• When the printer owner changes, delete its registration from Google Cloud Print.
Deleting Printer from Google Cloud Print
• LAN connection with the printer and internet connection are required to register the printer to Google
Cloud Print and to delete it. Internet connection fees apply.
Registration Using Google Chrome
1.
Start Google Chrome browser on your computer.
2.
Select Sign in to Chrome... from (Chrome menu).
3.
Log in to your Google account.
4.
Select Settings from (Chrome menu).
5.
Select Show advanced settings... to display information.
6.
Select Manage for Google Cloud Print.
7.
When printer's name and Add printers button are displayed, select Add printers.
8. When confirmation message for registering printer appears, select OK.
9. When register confirmation screen is displayed on printer's LCD, use button to select
Yes and press OK button.
Printer registration is complete.
Registration Using Printer
Important
• Entering the administrator password may be required depending on the range of administrator
password.
1. Make sure printer is turned on.
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2. Select Various settings on HOME screen.
LCD and Operation Panel
3.
Use button to select Web service setup and press OK button.
4.
Select Web service connection setup -> Google Cloud Print setup -> Register with
Google Cloud Print.
Note
•
If you have already registered the printer with Google Cloud Print, the confirmation message to
re-register the printer is displayed.
5.
When confirmation screen to register printer is displayed, use button to select Yes
and press OK button.
6.
Use button to select language on print setting screen of Google Cloud Print and
press OK button.
The confirmation message to print the authentication URL is displayed.
7.
Load A4 or Letter-sized plain paper and press OK button.
The authentication URL is printed.
8.
Make sure authentication URL is printed, use button to select Yes, and then press
OK button.
9.
Perform authentication process using web browser on computer or mobile device.
Access to the URL using the web browser on the computer or the mobile device and perform the
authentication process following the on-screen instructions.
Important
•
Accessing to printed URL and performing the authentication process have to be carried out
quickly.
•
If you exceed time limit of the authentication process, an error message is displayed on the
LCD. Press the OK button. When the confirmation message to print the authentication URL is
displayed, try again from step 7.
Note
•
Perform the authentication process with your Google account which you have gotten in
advance.
10. When message that registration is complete is displayed on printer's LCD, press OK
button.
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When authentication process is complete properly, the registration items are displayed. When
authentication process is complete, you can print the data with Google Cloud Print.
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Printing from Computer or Smartphone with Google Cloud Print
When you send print data with Google Cloud Print, the printer receives the print data and prints it
automatically.
When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print,
load paper into the printer in advance.
You can print with Google Cloud Print with the following two methods.
• Printing via internet
LAN connection with the printer and internet connection are required.
Sending Print Data via Internet
• Printing without going through internet
Local network connection with the printer or enabling printer's direct connection is required. Enabling
Bonjour on the printer is required.
Sending Print Data without Going through Internet
Note
• Depending on the communication status, it may take a while to print the print data or the printer may not
receive the print data.
• While printing with Google Cloud Print, the printing may be canceled depending on the printer's status,
such as when the printer is being operated or an error has occurred. To resume printing, check the
printer's status and print with Google Cloud Print again.
• For print settings:
• If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is
printed with border even when you select the borderless print setting.
• The print results may differ from the print image depending on the print data.
• Depending on the device sending the print data, you may not select the print settings when sending
the print data with Google Cloud Print.
Sending Print Data via Internet
This section describes the operation to send print data from Google Chrome browser on the computer.
The operation differs depending on the device, applications, or services.
Important
•
LAN connection with the printer and internet connection are required to sending print data via
internet. Internet connection fees apply.
1. Make sure printer is turned on.
Note
•
If the printer's Auto Power On function is enabled, the printer is turned on automatically when it
receives the print data.
2. Start Google Chrome browser on your computer.
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3. Select Sign in to Chrome... from (Chrome menu).
4. Log in to your Google account.
5. Select Print... from (Chrome menu).
6.
Select Change... next Destination.
7. Select your printer's name in Google Cloud Print.
8. Select Print.
When the preparation for printing with Google Cloud Print is complete, the printer receives the print
data and prints it automatically.
When you want to print from Google Cloud Print immediately
When the printer cannot receive the print data, or you want to start printing immediately, you can check
whether there is a print job on the Google Cloud Print and start printing manually.
Follow the steps below.
1. Make sure printer is turned on.
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2. Select Various settings on HOME screen.
LCD and Operation Panel
3.
Use button to select Web service inquiry and press OK button.
Note
•
If you have not registered the printer with Google Cloud Print, Web service inquiry is not
displayed.
4.
Use button to select Print from Google Cloud Print and press OK button.
The confirmation screen to check is displayed.
5.
Use button to select Yes and press OK button.
If there is the print data, the printer receives the print data and prints it.
Sending Print Data without Going through Internet
This section describes the operation to send print data from Google Chrome browser on the computer.
The operation differs depending on the device, applications, or services.
Important
• Local network connection with the printer or enabling printer's direct connection is required.
• Enabling Bonjour on the printer is required.
1.
Make sure printer is turned on.
Note
• If the printer's Auto Power On function is enabled, the printer is turned on automatically when it
receives the print data.
2. Start Google Chrome browser on your computer.
3. Select Sign in to Chrome... from (Chrome menu).
4. Log in to your Google account.
5. Select Print... from (Chrome menu).
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6.
Select Change... next Destination.
7.
Select your printer's name in Local Destinations.
8.
Select Print.
When the preparation for printing with Google Cloud Print is complete, the printer receives the print
data and prints it automatically.
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Deleting Printer from Google Cloud Print
If the printer's owner changes or if you want to re-register the printer, delete it from Google Cloud Print by
following the steps below.
The printer can be deleted from Google Cloud Print with the following two methods.
Deletion Using Google Chrome
Deletion Using Printer
Important
• LAN connection with the printer and internet connection are required to delete the printer from Google
Cloud Print. Internet connection fees apply.
Deletion Using Google Chrome
1.
Start Google Chrome browser on your computer.
2.
Select Sign in to Chrome... from (Chrome menu).
3.
Log in to your Google account.
4.
Select Settings from (Chrome menu).
5.
Select Show advanced settings... to display information.
6.
Select Manage for Google Cloud Print.
7.
Select Manage next printer's name on device list.
8.
Select Delete.
9.
When confirmation message for deleting printer appears, select OK.
Deletion Using Printer
Important
• Entering the administrator password may be required depending on the range of administrator
password.
1. Make sure printer is turned on.
2. Select Various settings on HOME screen.
LCD and Operation Panel
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3. Use button to select Web service setup and press OK button.
4. Select Web service connection setup -> Google Cloud Print setup -> Delete from
Google Cloud Print.
5. When confirmation screen to delete printer is displayed, use button to select Yes and
press OK button.
6.
When message that deletion is complete is displayed, press OK button.
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Printing from an AirPrint-enabled Printer with Mac
Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac.
AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and
Mac without the need to install drivers, or download apps or software.
Note
• If you want to print using AirPrint from iOS device, see below.
Printing from an AirPrint-enabled Printer with iOS Device
Checking Your Environment
First, check your environment.
• AirPrint Operation Environment
◦ iPhone, iPad, and iPod touch running the latest version of iOS
◦ Mac running the latest version of Mac OS
• Connection method
The iOS device or Mac and the printer must be connected to the same network over a LAN or
connected directly without wireless router.
Adding Printer as AirPrint Printer to Your Mac
1.
Open System Preferences, and select Printers & Scanners (Print & Scan) on your
Mac.
2. Select + to display the printer list.
3. Select the printer's name listed as Bonjour.
4. Select Secure AirPrint or AirPrint from Use.
5. Select Add.
Printing with AirPrint from Mac
1.
Make sure printer is turned on.
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Note
• If the printer's Auto Power On function is enabled, the printer is turned on automatically when it
receives the print data.
2. Load paper.
3.
Perform printing on your application software.
Print dialog appears.
4.
Select your model name added as AirPrint printer from the Printer list in the Print Dialog.
5.
Set the paper size, media type, and other settings as needed.
6.
Select Print.
When you execute printing, the printer prints according to the specified settings.
Note
• For wireless LAN connection:
• After you turn on the printer, it may take few minutes before the printer can communicate through
a wireless LAN connection. Make sure the printer is connected to the wireless LAN and try
printing.
• If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the
printer, and enable Bonjour.
• For other AirPrint troubleshooting, see below.
Cannot Print Using AirPrint
Checking Print Status
Display the Printing Status Screen
Deleting Print Job
To delete a print job with AirPrint, use one of the following two methods:
• From printer: Use Stop button to cancel the print job.
• From iOS device: Deleting the Undesired Print Job
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Printing from Smartphone/Tablet
Printing Directly from Smartphone/Tablet
Android Print
Printing from an AirPrint-enabled Printer with iOS Device
Using Printer with Direct Connection
Printing Using a Web Service
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
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Printing Directly from Smartphone/Tablet
Android Print
Printing from an AirPrint-enabled Printer with iOS Device
Using Printer with Direct Connection
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Android Print
Use the Canon printing plug-in
Canon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on Google
Play. Installing and activating the plug-in enables your Android smartphone or tablet to print to a Canon
printer over a wireless LAN.
Printing via Mopria
You can print to a Canon printer from a Mopria compatible Android smartphone or tablet over a wireless
LAN.
See the Mopria homepage (http://www.mopria.org) for details including supported devices.
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Printing from an AirPrint-enabled Printer with iOS Device
Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac.
AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and
Mac without the need to install drivers, or download apps or software.
Note
• If you want to print using AirPrint from Mac, see below.
Printing from an AirPrint-enabled Printer with Mac
Checking Your Environment
First, check your environment.
• AirPrint Operation Environment
◦ iPhone, iPad, and iPod touch running the latest version of iOS
◦ Mac running the latest version of Mac OS
• Connection method
The iOS device or Mac and the printer must be connected to the same network over a LAN or
connected directly without wireless router.
Printing with AirPrint from iOS Device
1.
Make sure printer is turned on.
Note
•
If the printer's Auto Power On function is enabled, the printer is turned on automatically when it
receives the print data.
2.
Load paper.
3. Tap operation icon to display menu options from applications of your iOS device.
The figure below is an example of when printing from the iPad web browser. The screen differs
depending on the devices or applications.
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4.
Tap Print from menu options.
5. Select your model name from Printer on Printer Options.
Important
•
Because some applications do not support AirPrint, Printer Options may not be displayed. If
an application does not let you use printer options, you cannot print from that application.
Note
•
Printer Options differ depending on the application that you are using.
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6. When printing file type that has multiple pages, such as PDF file, tap Range and tap All
Pages or select range of pages to be printed.
7. For 1 Copy, tap + or - to set number of required copies.
8. Tap Print.
When you execute printing, the printer prints according to the specified settings.
Note
• For wireless LAN connection:
• After you turn on the printer, it may take few minutes before the printer can communicate through
a wireless LAN connection. Make sure the printer is connected to the wireless LAN and try
printing.
• If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the
printer, and enable Bonjour.
• For other AirPrint troubleshooting, see below.
Cannot Print Using AirPrint
Paper Size
With AirPrint, the paper size is selected automatically according to the application being used on the iOS
device and the region in which AirPrint is used.
When you use the photo application, the default paper size is L size in Japan, and 4"x6" or KG in other
countries and regions.
When you use the document application, the default paper size is letter size in the U.S. region, and A4 in
Japan and Europe.
Important
• Depending on the device or operation system, the default paper size is different from above size.
We recommend you perform test printing.
• Your application may support different paper sizes.
Checking Print Status
During printing, a Print Center icon is displayed in the list of recently used applications and you can use it
to check the print progress.
Press the Home button on the iOS device twice to set the Multitasking mode. Then swipe to the right to
display the Print Center icon and a Print Summary.
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Deleting Print Job
To delete a print job with AirPrint, use one of the following two methods:
• From printer: Use Stop button to cancel the print job.
• From iOS device: Press the Home button on the iOS device twice to set the Multitasking mode and
swipe to the right. Tap the Print Center icon to display a Print Summary. Tap the print job to be
canceled and tap Cancel Printing.
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Using Printer with Direct Connection
Direct connection allows you to print by connecting the printer to a device such as a smartphone or tablet via
wireless connection in an environment where a wireless router is not available. In addition, you can connect
the printer to a device without a wireless router even where it is available.
This section describes following operations for direct connection.
• Changing settings of the printer and device and connecting them wirelessly
Preparing for Direct Connection
• Printing from the device connected to the printer
Printing with Direct Connection
• Terminating direct connection and set the printer settings for normal use
Terminating Direct Connection
• Changing the settings for direct connection
Changing Direct Connection Setting
Important
• This setting item is for the administrator. The administrator password is required to change settings.
• Before using the printer with the direct connection, check the usage restrictions and switch the printer to
the direct connection.
Restrictions
Preparing for Direct Connection
Change settings below to prepare for direct connection.
Changing printer's settings
Changing settings of a wireless communication device and connecting it to the printer
• Changing printer's settings
1. Make sure printer is turned on.
2. Select LAN settings on HOME screen.
LCD and Operation Panel
If you specify the administrator password, enter the password.
3. Use button to select Change LAN and press OK button.
4. Use button to select Activate direct connect. and press OK button.
5. Use button to select Yes and press OK button.
The identifier (SSID) for direct connection appears.
When a device detects the printer, the device detects the printer by the identifier (SSID).
Note
• If you press the button to select Details, the following items appear.
• Security setting
• Password
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• Machine's name which appears on a Wi-Fi Direct compatible device
The password is required when connecting a device to the printer. Depending on the device
you are using, no password is required.
When you connect a Wi-Fi Direct compatible device to the printer, select the device name
displayed on the LCD from your device.
• The identifier (SSID) and the security setting are specified automatically. To update them,
see below.
Changing Direct Connection Setting
6. Use button to select OK and press OK button.
The direct connection is enabled and a wireless communication device can be connected to the
printer wirelessly.
• Changing settings of a wireless communication device and connecting it to the printer
Note
• Before connecting a device, we recommend you check the identifier (SSID) and the password for
the direct connection.
To check the identifier (SSID) and the password, display them on the operation panel of the
printer or print out the network setting information of the printer.
LAN settings (Item for administrator)
Printing Network Settings
1. Turn on wireless communication on your device.
Enable "Wi-Fi" on your device's "Setting" menu.
For more on turning on wireless communication, see your device's instruction manual.
2. Select "DIRECT-XXXX-PRO-YYYYseries" ("XXXX" represents alphanumeric characters, and
"YYYY" represents numbers.) from list displayed on device.
3. Enter password.
Your device is connected to the printer.
Note
• Depending on the wireless communication device you are using, entering the password is
required to connect a device to the printer via wireless LAN. Enter the password specified for
the printer.
• If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi Direct and it is
connecting to the printer, the printer displays a confirmation screen asking if you allow the
device to connect to the printer.
Make sure the name on the LCD is the same as that of your wireless communication device,
select Yes, and then press the OK button.
Printing with Direct Connection
Connect a device and the printer with direct connection and start printing from the device.
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Note
• For more on printing from a device via wireless LAN, refer to the device's or application's instruction
manual.
Terminating Direct Connection
In environments that the printer is usually connected with the computer over the wireless LAN, set the
printer to the wireless LAN connection following the procedure below when you finish using the printer
with the direct connection temporarily.
1.
Select LAN settings on HOME screen.
LCD and Operation Panel
If you specify the administrator password, enter the password.
2.
Use button to select Change LAN and press OK button.
3.
Use button to select Activate wireless LAN and press OK button.
If you do not use the printer over wireless LAN, select Activate wired LAN or Disable LAN.
Changing Direct Connection Setting
Change the settings for the direct connection following the procedure below.
1.
Make sure printer is turned on.
2.
Select Various settings on HOME screen.
LCD and Operation Panel
3.
Use button to select Device settings and press OK button.
4. Use button to select LAN settings and press OK button.
If you specify the administrator password, enter the password.
5. Use button to select Other settings and press OK button.
6.
Use button to select Direct connection settings and press OK button.
7. Use button to select an item and press OK button.
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Update SSID/password
Update the identifier (SSID) and the password for direct connection.
When the confirmation screen appears, select Yes and press the OK button to update the
identifier (SSID) and the password.
To check the security setting and the updated password, use the
button to select Details and
press the OK button. After that, select Yes on the screen displayed next and press the OK button.
Direct connection device name
Change the printer's name displayed on the Wi-Fi Direct compatible device.
Pressing the OK button displays the screen to specify the device name.
Follow the procedure below to change the name.
1. Press OK button.
2. Enter device name (up to 32 characters).
3. Use button to select OK and press OK button.
4. Press OK button to finish entering device name.
Connection request confirmation
Change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to
the printer.
Pressing the OK button displays the confirmation screen. If you want the printer to display the
screen to inform you a Wi-Fi Direct device is connecting to the printer, select Yes and press the
OK button.
Important
•
To prevent an unauthorized access, we recommended you should not change the setting from
the default.
When you finished performing the settings, the printer returns to the Direct connection settings
screen.
8. Press HOME button.
The HOME screen is displayed.
Note
• If you change the direct connection setting of the printer, also change the wireless router setting of
the device.
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Printing Using a Web Service
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
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Using PIXMA/MAXIFY Cloud Link
By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON
iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:
• Print images from a photo-sharing service
• Print documents from a data management service
• Save scanned images to a data management service.
• Use Twitter to report the printer status, such as no paper or low ink levels.
In addition, you can use various functions by adding and registering apps that are linked with various cloud
services.
Using PIXMA/MAXIFY Cloud Link from Your Printer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer
Important
• In certain countries, PIXMA/MAXIFY Cloud Link may not be available or the available apps may be
different.
• Some apps require that you have an account before you use those apps. For such apps, please set up
an account beforehand.
• To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage.
• The screen display may change without prior notice.
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Printing with Google Cloud Print
The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google
Inc.).
By using Google Cloud Print, you can print from anywhere with applications or services supporting Google
Cloud Print.
Sending Print Data and Printing via Internet
Once you register the printer to Google Cloud Print, you can print from applications or services supporting
Google Cloud Print without internet connection.
Sending Print Data and Printing without Going through Internet
Important
• This function may not be available depending on the country or region you live in.
• To use Google Cloud Print, you need to get Google account and register the printer with Google Cloud
Print in advance.
Additionally, LAN connection with the printer and internet connection are required to register the printer
to Google Cloud Print. Internet connection fees apply.
1. Getting Google Account
2. Registering Printer with Google Cloud Print
3. Printing from Computer or Smartphone with Google Cloud Print
Important
• When the printer owner changes, delete its registration from Google Cloud Print.
Deleting Printer from Google Cloud Print
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LAN connection with the printer and internet connection are required to delete the printer from Google
Cloud Print. Internet connection fees apply.
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Printing Using Operation Panel
Printing Templates Such as Lined or Graph Paper
378
Printing Templates Such as Lined or Graph Paper
You can print a template form such as lined paper, graph paper, or checklist, etc. on plain paper.
Printable template forms
Printing template forms
Printable template forms
The following templates are available:
• Notebook paper
You can select three line spacing formats.
Print on A4 or Letter-sized plain paper.
Setting on the LCD:
◦ Notebook paper 1 (8 mm)
◦ Notebook paper 2 (7 mm)
◦ Notebook paper 3 (6 mm)
• Graph paper
You can select two square sizes.
Print on A2, A3, A4, or Letter-sized plain paper.
Setting on the LCD:
◦ Graph paper 1 (5 mm grid)
◦ Graph paper 2 (3 mm grid)
◦ Graph paper 3 (1 mm grid)
◦ Graph paper 4 (5 cm grid)
• Checklist
You can print a notepad with checkboxes.
Print on A4, B5, or Letter-sized plain paper.
Setting on the LCD:
Checklist
• Staff paper
You can print staff paper with 10 or 12 staves.
Print on A4, B5, or Letter-sized plain paper.
Setting on the LCD:
◦ Staff paper 1 (10 staves)
◦ Staff paper 2 (12 staves)
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• Handwriting paper
You can print handwriting paper.
Print on A4, B5, or Letter-sized plain paper.
Setting on the LCD:
Handwriting paper (3 lines)
• Weekly schedule
You can print a weekly schedule form.
Print on A4, B5, or Letter-sized plain paper.
Setting on the LCD:
Weekly schedule (vertical)
• Monthly schedule
You can print a monthly schedule form.
Print on A4, B5, or Letter-sized plain paper.
Setting on the LCD:
Monthly schedule(calendar)
Printing template forms
Print template form following the procedure below.
1.
Make sure printer is turned on.
2.
Load plain paper.
3.
Select Template print on HOME screen.
LCD and Operation Panel
4. Use button to select the template you want to print and press OK button.
Printable template forms
5. Use button to specify the number of copies and press OK button.
6. Use button to select paper size and press OK button.
The printer starts printing.
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Printing from Digital Camera
Printing Photographs Directly from PictBridge (Wireless LAN) Compliant
Device
PictBridge (Wireless LAN) Print Settings
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Printing Photographs Directly from PictBridge (Wireless LAN)
Compliant Device
You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or
mobile phone to the printer through LAN, and print recorded images directly without using a computer.
Connectable devices:
PictBridge (Wireless LAN) compliant device
Printable image data format:
The printer accepts images* taken with a camera compliant with the Design rule for Camera File system.
Important
• LAN connection with the printer is required to use this function.
Note
• PictBridge is the Standard to print your photos directly without using a computer, connecting a device
such as a digital still camera, digital camcorder, or camera-equipped mobile phone.
In this manual, PictBridge printing with the wireless LAN connection is referred to as "PictBridge
(Wireless LAN)."
• When printing photos with the PictBridge (Wireless LAN) compliant device connected to the printer, we
recommend the use of the AC adapter supplied with the device. If you are using the device battery, be
sure to charge it fully.
• Depending on the model or brand of your device, you may have to select a print mode compliant with
PictBridge (Wireless LAN) before connecting the device. You may also have to turn on the device or
select Play mode manually after connecting the device to the printer.
Perform necessary operations on the PictBridge (Wireless LAN) compliant device before connecting it
to this printer according to instructions given in the device's instruction manual.
1.
Make sure printer is turned on.
2. Load paper.
3. Connect PictBridge (Wireless LAN) compliant device to printer.
Detect the printer with the PictBridge (Wireless LAN) compliant device and connect the PictBridge
(Wireless LAN) compliant device to the printer with LAN.
Note
•
For more on detecting the printer, refer to your PictBridge (Wireless LAN) compliant device's
instruction manual.
4. Specify print settings such as paper type and layout.
You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant
device. Select the size and type of paper that you loaded in the printer.
Settings on PictBridge (Wireless LAN) Compliant Device
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If your PictBridge (Wireless LAN) compliant device does not have a setting menu, change the setting
from the printer.
Settings on Printer
Note
• When printing from the PictBridge (Wireless LAN) compliant device, set the print quality with the
operation panel on the printer. You cannot set the print quality on the PictBridge (Wireless LAN)
compliant device.
5.
Start printing from your PictBridge (Wireless LAN) compliant device.
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PictBridge (Wireless LAN) Print Settings
Settings on PictBridge (Wireless LAN) Compliant Device
Settings on Printer
Settings on PictBridge (Wireless LAN) Compliant Device
This section describes the PictBridge (Wireless LAN) function of the printer. For the print settings on a
PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction
manual.
Note
• In the following description, names of setting items are given according to those used in Canon-brand
PictBridge (Wireless LAN) compliant devices. Setting item names may be different depending on the
brand or model of your device.
• Some setting items explained below may not be available on some devices. In this case, the settings
made on the printer are applied. Also, when some items are set to Default on a PictBridge (Wireless
LAN) compliant device, the printer settings for these items are applied.
PictBridge print settings
The following settings can be used when printing from a PictBridge (Wireless LAN) compliant device.
Paper size 4" x 6"/ 10 x 15 cm, 5" x 7"*, 8" x 10"/ 20 x 25 cm, A4, 8.5" x 11"(Letter), A3, A3+/ 13" x 19", A2
* Can be selected only on certain Canon-brand PictBridge (Wireless LAN) compliant devices. (May
not be selected depending on the device.)
Paper type • Default:
Photo Paper Plus Semi-gloss SG-201/Photo Paper Pro Luster LU-101
• Photo:
Photo Paper Plus Glossy II PP-201
• Fast Photo:
Photo Paper Pro Platinum PT-101
• Plain:
A3, A4, or Letter sized plain paper
When Paper type is set to Plain, borderless printing will be disabled even when Layout is set to
Borderless.
Layout Default (Selections based on the printer setting), Index, Bordered, Borderless, 20-up*1, 35-up*2
*1 With a Canon brand PictBridge (Wireless LAN) compliant device, selecting items with "i" mark
allows you to print shooting info (Exif Data) in list format (20-up) or on the margins of the specified
data (1-up). (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant
devices.)
*2 Printed in 35 mm Film Style Layout (Contact Printing Layout). Available only with a Canon-brand
PictBridge (Wireless LAN) compliant device. (May not be available with some Canon-brand
PictBridge (Wireless LAN) compliant devices.)
Print date &
file no.
Default (Off: No printing), Date, File No., Both, Off
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Image
optimize
Default (Selections based on the printer setting), On (Auto photo fix)*1, Off, Red-Eye correction*2
*1 The scene or person's face of a shot photo is recognized and the most suitable correction for each
photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a
scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable
color, brightness, or contrasts automatically to print.
*2 Can be selected only on certain Canon-brand PictBridge (Wireless LAN) compliant devices. (May
not be selected depending on the device.)
Trimming Default (Off: No trimming), On (follow the camera's setting), Off
Settings on Printer
You can change the PictBridge (Wireless LAN) print settings from the PictBridge print settings screen.
Set the print settings to Default on the PictBridge (Wireless LAN) compliant device when you want to print
according to the settings on the printer.
This section describes the procedure to display the PictBridge print settings screen.
1.
Make sure printer is turned on.
2.
Select Various settings on HOME screen.
LCD and Operation Panel
3.
Use button to select Device settings and press OK button.
4.
Use button to select PictBridge print settings and press OK button.
5.
Check message that is displayed and press OK button.
The PictBridge print settings screen is displayed.
For more on the setting items:
PictBridge print settings
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Windows Software
Printer Driver
Overview of the Printer Driver
Printer Driver Description
Updating the Printer Driver
Sharing the Printer on a Network
Printing Using Canon Application Software
My Image Garden Guide
Print Studio Pro Guide
Digital Photo Printing Guide
Quick Utility Toolbox Guide
Media Configuration Tool Guide
Device Management Console Guide
Accounting Manager Guide
386
Printing Using Canon Application Software
My Image Garden Guide
Print Studio Pro Guide
Digital Photo Printing Guide
Quick Utility Toolbox Guide
Media Configuration Tool Guide
Device Management Console Guide
Accounting Manager Guide
387
My Image Garden Guide
You can learn about the operations and screens of My
Image Garden.
For Windows:
Latest Version
My Image Garden V3.3.x/V3.2.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
How to Check the Version
Earlier Versions
Select the version of your My Image Garden.
V3.1.x/V3.0.x
V2.1.x
V2.0.x
V1.1.x
For Mac OS:
Latest Version
My Image Garden V3.3.x/V3.2.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
How to Check the Version
Earlier Versions
Select the version of your My Image Garden.
V3.1.x/V3.0.x
V2.1.x
V2.0.x
V1.1.x
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Print Studio Pro Guide
You can learn about the operations and screens of Print
Studio Pro.
For Windows:
Latest Version
Print Studio Pro V2.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
• Print Studio Pro V2.0.0 or later is not available when using Pro9500 Mark II series or Pro9000 Mark
II series.
• When using PRO-1 series, you need to upgrade the printer driver and other software to the latest
versions to use Print Studio Pro V2.0.x.
How to Check the Version
Earlier Versions
Select the version of your Print Studio Pro.
V1.4.x
V1.3.6/V1.3.5
V1.3.0
V1.2.x
For Mac OS:
Latest Version
Print Studio Pro V2.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
• Print Studio Pro V2.0.0 or later is not available when using Pro9500 Mark II series or Pro9000 Mark
II series.
• When using PRO-1 series, you need to upgrade the printer driver and other software to the latest
versions to use Print Studio Pro V2.0.x.
How to Check the Version
Earlier Versions
Select the version of your Print Studio Pro.
V1.4.x
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V1.3.6/V1.3.5
V1.3.0
V1.2.x
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I want to keep my precious photos beautiful. I want to transform photos into works of art as I wish.
To make such wishes come true,
master printing techniques that maximize the printer's performance!
• Lesson 1Digital Printing Workflow Explains the basic printing procedure for producing beautiful photos
as you wish
• Lesson 2Color Management Basics Explains the basic knowledge of color management that is essential
to maximizing the printer's performance and to producing rewarding photos
• Lesson 3Utilizing Print Studio Pro By using Print Studio Pro, you can perform various printing tasks
more easily by fully utilizing the information captured with a digital camera
• Lesson 4Techniques for Specific Objectives By simply applying a little technique, you can achieve the
impression you want to represent
• AppendixUseful Information Describes the information that is useful to know, such as types of ink and
media (paper)
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Quick Utility Toolbox Guide
You can learn about the operations and screens of Quick
Utility Toolbox.
For Windows:
Latest Version
Quick Utility Toolbox V2.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
How to Check the Version
For Mac OS:
Latest Version
Quick Utility Toolbox V2.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
How to Check the Version
392
Media Configuration Tool Guide
You can learn about the operations and screens of Media Configuration Tool.
For Windows:
Latest Version
Media Configuration Tool V1.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
393
Device Management Console Guide
You can learn about the operations and screens of Device Management Console.
For Windows:
Latest Version
Device Management Console V1.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
For Mac OS:
Latest Version
Device Management Console V1.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
394
Accounting Manager Guide
You can learn about the operations and screens of Accounting Manager.
For Windows:
Latest Version
Accounting Manager V1.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
For Mac OS:
Latest Version
Accounting Manager V1.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
395
Mac OS Software
Printer Driver
Overview of the Printer Driver
Updating the Printer Driver
Sharing the Printer on a Network
Printing Using Canon Application Software
My Image Garden Guide
Print Studio Pro Guide
Digital Photo Printing Guide
Quick Utility Toolbox Guide
Device Management Console Guide
Accounting Manager Guide
396
Printer Driver
Overview of the Printer Driver
Updating the Printer Driver
Sharing the Printer on a Network
397
Overview of the Printer Driver
Canon IJ Printer Driver
How to Open the Printer Driver Setup Window
Page Setup Dialog
Print Dialog
Registering a Changed Printing Profile
Quality & Media
Color Options
Paper Detailed Settings
Page Processing
Canon IJ Printer Utility2
Opening the Canon IJ Printer Utility2
Changing Printer Settings from Your Computer (Mac OS)
Maintenance of this Printer
Display the Printing Status Screen
Deleting the Undesired Print Job
Instructions for Use (Printer Driver)
398
Canon IJ Printer Driver
The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for
printing data with this printer.
The printer driver converts the print data created by your application software into data that your printer can
understand, and sends the converted data to the printer.
Because different models support different print data formats, you need a printer driver for the specific model
you are using.
Using Help of the Printer Driver
You can display Help function from the Print Dialog.
Select a setup item from the pop-up menu in the Print dialog. Then click at the bottom left of the
screen to display an explanation of the item.
Help for the printer driver is displayed when the following pop-up menu item is selected:
• Quality & Media
• Color Options
• Paper Detailed Settings
• Page Processing
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How to Open the Printer Driver Setup Window
You can display the printer driver setup window from the application software you are using.
Opening the Page Setup Dialog
Use this procedure to set the page (paper) settings before printing.
1. Select Page Setup... from the File menu of the application software
The Page Setup Dialog opens.
Opening the Print Dialog
Use this procedure to set the print settings before printing.
1.
Select Print... from the File menu of the application software
The Print Dialog opens.
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Page Setup Dialog
In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the
printer or the scaling ratio.
To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application
software.
Settings
Click the pop-up menu, and then select the following items:
Page Attributes
Set the paper size or scaled printing.
Save as Default
You can save the attributes of the displayed page as the default settings.
Format For
Select the model to be used for printing.
Paper Size
Select the size of the paper to be used for printing.
To set a non-standard size, select Manage Custom Sizes....
Orientation
Select the print orientation.
Scale
Set the scaling percentage.
You can expand or reduce the size of the document when printing.
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Print Dialog
In the Print dialog, you can set paper type, paper source and print quality to start printing.
To open the Print dialog, you typically select Print... from the File menu of your application software.
Printer
Select the model to be used for printing.
When you click Add Printer..., a dialog for specifying the printer opens.
Presets
You can save or delete the settings of the Print dialog.
Note
• You can select Show Presets... to check the print settings that are set in the Print dialog.
Copies
You can set the number of copies to be printed.
Note
• You can set collated printing by choosing Paper Handling from the pop-up menu.
Pages
You can set the range of pages to be printed.
Paper Size
Select the size of the paper to be used for printing.
To set a non-standard size, select Manage Custom Sizes....
Orientation
Select the print orientation.
Pop-up Menu
You can switch between pages in the Print dialog by the pop-up menu. The first menu to appear differs
depending on the application software that opened the Print dialog.
You can choose one of the following items from the pop-up menu.
Layout
You can set page layout printing.
Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print
a mirror image of the document.
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Color Matching
You can select the color correction method.
Paper Handling
You can set the pages to be printed on paper and the print order.
Cover Page
You can output cover pages both before and after a document.
Quality & Media
You can set basic print settings that match the printer.
Color Options
You can adjust the print colors as you desire.
Paper Detailed Settings
Specifies detailed print settings that match the media type loaded in the printer.
Page Processing
Adjusts how much of the document extends outside the paper when full-page borderless printing is
used, and specifies the stapling side and stapling margin when multiple sheets of paper are being
stapled together.
Supply Levels
A rough indication of the remaining ink level is displayed.
PDF
You can save a document in PDF (Portable Document Format) format.
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Registering a Changed Printing Profile
You can name and register the printing profile you made in the Print Dialog. The registered printing profile
can be called up from Presets to be used. You can also delete the unnecessary printing profile.
The procedure for registering a printing profile is as follows:
Registering a Printing Profile
1.
In the Print dialog, set the necessary items
2.
Select Save Current Settings as Preset... from the Presets
3.
Save the settings
In the displayed dialog, enter a name in Preset Name, and if necessary, set Preset Available For.
Then click OK.
Important
•
There are also print settings that cannot be saved to preset.
Using Registered Printing Profile
1. On Presets in the Print dialog, select the name of printing profile you want to use
Printing profile in the Print dialog will be updated to the called profile.
Deleting Unnecessary Printing Profile
1. Select the printing profile to be deleted
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In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears,
select the name of the printing profile to be deleted.
2.
Delete the printing profile
Click Delete, and click OK. The selected printing profiles will be deleted from Presets.
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Quality & Media
This dialog allows you to create a basic print setup in accordance with the paper type. Unless special
printing is required, normal printing can be performed just by setting the items in this dialog.
Media Type
Select the type of media to be used.
You must select the type of media actually loaded in the printer. This selection enables the printer to
carry out printing properly for the material of the media used.
Note
• When printing on a double postcard, select Postcard Double for Paper Size, and then print again.
• If you print on paper other than hagaki, load the paper according to usage instructions, and then click
OK.
• If is displayed, start up the Canon IJ Printer Utility2 and either correct or update media information.
Paper Source
Select the source from which paper is supplied.
Manual Feed
Paper is supplied from the manual feed tray in the back.
Rear Tray
Paper is fed from the rear tray.
Print Quality
Select the one that is closest to the original document type and the purpose.
When one of the radio buttons is selected, the appropriate quality will be set automatically.
Highest
Prints with quality as the highest priority.
High
Gives priority to print quality over printing speed.
Standard
Prints with average speed and quality.
Custom
Select this radio button to specify a quality.
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Quality
When you select Custom in Print Quality, you can use the slider bar to adjust the print quality
level.
Black and White Photo Print
Set black and white photo printing. Black and white photo printing refers to the function of converting
your document to grayscale data in the printer to print it in monochrome.
When you check the check box, both monochrome and color documents will be printed in monochrome.
When printing a color document, be sure to uncheck the check box.
Related Topics
Switching the Paper Source to Match the Purpose
Setting the Print Quality Level (Custom)
Printing a Color Document in Monochrome
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Color Options
This dialog allows you to adjust the print color as you like. If the color of the printed image is not as
expected, adjust the properties in the dialog and retry printing.
The adjustments made here do not affect the colors of the original print data unlike application software
dedicated to image processing. Use this dialog just to make fine adjustments.
Preview
Shows the effect of color adjustment.
As you adjust each item, the effects are reflected in the color and brightness.
View Color Pattern
Displays a pattern for checking color changes produced by color adjustment.
When you want to display the sample image with a color pattern, check this check box.
Note
• When the Black and White Photo Print check box is checked in the Quality & Media, the graphic
is displayed in monochrome.
Color balance (Cyan, Magenta, Yellow)
If necessary, adjust the strength of each color. To strengthen a color, drag the slider to the right. To
weaken a color, drag the slider to the left.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Adjusting the color balance will result in variations in the balance among the volumes of the individual
color inks and hence in the hues of the document as a whole.
Use the printer driver only when adjusting the color balance slightly. To change the color balance
significantly, use the application software.
Tone
Sets the color adjustment for monochrome printing.
You can select Cool Tone, Black and White, Warm Tone or Custom.
You can also enter X and Y values while checking the color tone, click the adjustment area with the
mouse, or adjust the tone by dragging the slider.
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Cool Tone
This item adjusts color tones to cool shades of gray (cool black). When you select Cool Tone, a
value of -30、is entered for X, and a value of 0 for Y.
Black and White
This item adjusts color tones to neutral shades of gray. When you select Black and White, a value
of 0 is entered for X, and a value of 0 for Y.
Warm Tone
This item adjusts color tones to warm shades of gray (warm black). When you select Warm Tone,
a value of 30 is entered for X, and a value of 0 for Y.
Custom
You can adjust the color tones while checking the colors in the adjustment area. To adjust the color
tones, either enter values directly or click the up/down arrows. You can also adjust the color tones
by clicking or dragging the adjustment area with the mouse. If you select another color tone and
then select Custom again, the values that were preset in Custom are restored.
X, Y (Monochromatic adjustment value)
If necessary, you can adjust monochromatic colors manually. To adjust the color tones, either enter
values directly or click the up/down arrows. You can also adjust the color tones by clicking or
dragging the adjustment area with the mouse. When you enter values, set values in the range of
-100 to 100 for X, and -50 to 50 for Y. The selected value will be shown in the preview on the left
side.
Important
• Tone and X, Y (Monochromatic adjustment value) are displayed when Black and White Photo
Print check box is selected for Quality & Media.
• When selecting Plain Paper, Matte Photo Paper, Hagaki A, Ink Jet Hagaki, or Hagaki as the
Media Type under Quality & Media, the Tone, X, and Y options will be grayed out and you will be
unable to use these settings.
Brightness
Adjusts the brightness of your print. You cannot change the levels of pure white and black. However, the
brightness of the colors between white and black can be changed. Colors become brighter as you drag
the slider toward the right and darker as you drag the slider toward the left. You can also directly enter
brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50.
Contrast
The Contrast function changes the differences between light and dark in images during printing.
To make the differences between the light and dark portions of images greater and more distinct,
increase the contrast. On the other hand, to make the differences between the light and dark portions of
images smaller and less distinct, reduce the contrast.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Important
• When the Black and White Photo Print check box is checked for Quality & Media, the color balance
(Cyan, Magenta, Yellow) are unavailable.
• If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow), Tone,
X, Y, Brightness, and Contrast appear grayed out and are unavailable.
Related Topics
Specifying Color Correction
Adjusting Color Balance
409
Adjusting Brightness
Adjusting Contrast
410
Paper Detailed Settings
Use this dialog box to set detailed print settings that match the media type loaded on the printer.
If the paper becomes stained during printing or if the quality of the print results is less than expected, using
these settings may improve the print results.
Drying Time
Allows you to set how long the printer rests before printing of the next page starts.
If the next page is ejected before the print surface dries completely and the paper becomes stained, set
a longer ink drying wait time.
Print Head Height
Allows you to widen the gap between the print head and the paper to reduce paper abrasion when
printing high density pages. To reduce paper abrasion, select Avoid Paper Abrasion.
Paper Vacuum
Allows you to change the paper vacuum pressure to be applied during printing.
If stains form on the back surface of the paper when you print on thick paper or paper prone to curling
or crinkling, use this function to change the paper vacuum pressure.
Unidirectional Printing
Suppresses uneven coloring and line shifts during printing.
To perform unidirectional printing, check this check box.
Calibration Value
Allows you to apply the results of calibration performed on the printer. To apply calibration values, select
Use Value.
Clear Coating Area
Set the clear coating area.
Auto
The printer automatically sets the areas to be clear-coated and whether clear coating is to be
executed.
It may be possible to reduce the ink consumption of the chroma optimizer (CO) or to accelerate the
print speed.
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Overall
The printer clear-coats the entire print area.
If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve the
results.
Cancel Margin Regulation
Cancels the safety margin regulation when you set Media Type to Photo Paper Pro Premium Matte or
Matte Photo Paper from the Quality & Media pop-up menu of the print dialog.
When you check this item, the safety margin regulation is canceled, printing in a wider print area and
borderless full-page printing become possible, and printing can be performed for all paper sizes.
When the safety margin regulation is canceled, the paper may become smudged or the print quality
may drop depending on the paper size used and the environment.
If that happens, we recommend that you print on a paper size that has large margins.
412
Page Processing
Use this dialog to adjust how much of the document extends outside the paper when full-page borderless
printing is used and to specify the stapling side and stapling margin when multiple sheets of paper are being
stapled together.
Borderless Extension
Adjusts how much of the document extends outside the paper by using the Borderless Extension
slider bar.
Drag to slider bar to the right to increase the extension amount, and to the left to decrease the
extension amount.
Margin
Sets the margin width for stapling multiple sheets of paper together. Values from 0 mm to 30 mm (0 inch
to 1.2 inches) can be entered.
Stapling Side
Sets the side of the paper to be stapled.
Long-side stapling (Left)/Long-side stapling (Right)
Select this when stapling the long side of the paper.
Select either left or right.
Short-side stapling (Top)/Short-side stapling (Bottom)
Select this when stapling the short side of the paper.
Select either top or bottom.
Related Topics
Execute Borderless Printing
Setting the Stapling Margin
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Canon IJ Printer Utility2
The Canon IJ Printer Utility2 allows you to perform printer maintenance or change the settings of the printer.
What You Can Do with the Canon IJ Printer Utility2
You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can choose one of
the following items from the pop-up menu.
Cleaning
Clean the printer to clear up clogged print head nozzle.
Test Print
Conduct a test print to check the condition of the print head nozzle.
Power Settings
Operate the power of this printer from the printer driver.
Quiet Settings
You can reduce the operating noise of the printer.
Custom Settings
Change the settings of this printer.
Media Information
Gets the latest media information from the printer and updates the media information in the printer
driver.
Accounting
Allows you to set IDs for each job and each user, and manage the print history and print jobs.
Note
• If the printer is being shared, Accounting information cannot be set on client machines.
Ink Level Information
Check the remaining ink levels.
Note
• To operate the Canon IJ Printer Utility2, you must first turn on the printer.
• Depending on the items selected, the computer communicates with the printer to obtain information.
If the computer is unable to communicate with the printer, an error message may be displayed.
If this happens, click Cancel to display the most recent settings specified on your computer.
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Opening the Canon IJ Printer Utility2
To open the Canon IJ Printer Utility2, follow the steps below.
1. Open System Preferences, and select Printers & Scanners (Print & Scan)
2. Start the Canon IJ Printer Utility2
Select your model from the printer list, and click Options & Supplies....
Click Open Printer Utility in Utility tab.
Canon IJ Printer Utility2 is launched.
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Changing Printer Settings from Your Computer (Mac OS)
Managing the Printer Power
Reducing the Printer Noise
Changing the Printer Operation Mode
Updating Media Information in Printer Driver
Correcting Media Information in Printer Driver (When Printer Used in Shared
Environment)
Setting Accounting information
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Managing the Printer Power
This function allows you to manage the printer power from the printer driver.
The procedure for managing the printer power is as follows:
Power Off
The Power Off function turns off the printer. When you use this function, you will not be able to turn the
printer on from the printer driver.
1.
Select Power Settings from the pop-up menu on the Canon IJ Printer Utility2
2.
Execute power off
Click Power Off, and when the confirmation message appears, click OK.
The printer power switches off.
Auto Power
Auto Power allows you to set Auto Power On and Auto Power Off.
The Auto Power On function automatically turns on the printer when data is received.
The Auto Power Off function automatically turns off the printer when there are no operations from the
printer driver or the printer for a specified period of time.
1.
Select Power Settings from the pop-up menu on the Canon IJ Printer Utility2
2.
Check that the printer is on, and then click Auto Power
A dialog appears.
Note
•
If the printer is off or if communication between the printer and the computer is disabled, an
error message may appear because the computer cannot collect the printer status.
3. If necessary, complete the following settings:
Auto Power On
Specifying Enable from the list will turn the printer on upon receipt of print data.
Auto Power Off
Specify the time from the list. When this time lapses without any operations from the printer driver
or the printer, the printer is turned off automatically.
4. Apply the settings
The setting is enabled after this. When you want to disable this function, select Disable from the list
according to the same procedure.
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Reducing the Printer Noise
The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce
the operating noise of the printer at night, etc.
Using this function may lower the print speed.
The procedure for using the quiet mode is as follows:
1.
Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility2
Note
• If the computer is unable to communicate with the printer, a message may be displayed because
the computer cannot access the function information that was set on the printer. If this happens,
click Cancel to display the most recent settings specified on your computer.
2.
Set the quiet mode
If necessary, specify one of the following items:
Do not use quiet mode
Select this option when you wish to use the printer with volume of normal operating noise.
Always use quiet mode
Select this option when you wish to reduce the operating noise of the printer.
Use quiet mode during specified hours
Select this option when you wish to reduce the operating noise of the printer during a specified
period of time.
Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to
the same time, the quiet mode will not function.
Important
•
You can set the quiet mode from the operation panel of the printer or the printer driver.
No matter how you use to set the quiet mode, the mode is applied when you perform operations
from the operation panel of the printer or printing from the computer.
•
If you specify a time for Use quiet mode during specified hours, quiet mode is not applied to
operations (direct print, etc.) performed directly from the printer.
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3. Apply the settings
Make sure that the printer is on and click Apply.
Click OK when the confirmation message appears.
The settings are enabled hereafter.
Note
• The effects of the quiet mode may be less depending on the paper source and the print quality settings.
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Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
The procedure for configuring Custom Settings is as follows:
1. Make sure that the printer is on, and then select Custom Settings from the pop-up menu
on the
Canon IJ Printer Utility2
Note
•
If the computer is unable to communicate with the printer, a message may be displayed because
the computer cannot access the function information that was set on the printer.
If this happens, click Cancel to display the most recent settings specified on your computer.
2.
If necessary, complete the following settings:
Don't detect mismatch of paper settings when printing from computer
When you print documents from your computer and the paper settings on the print dialog and the
rear tray paper information registered on the printer do not match, this setting disables the message
display and allows you to continue printing.
To disable detection of paper setting mismatches, select this check box.
Disable paper width detection when printing from computer
Even if the paper width identified by the printer during printing from the computer differs from the
paper width that was set for Paper Size in the print dialog box, this function disables the message
display and allows you to continue printing.
To disable detection of the paper width during printing, check this check box.
3.
Apply the settings
Click Apply and when the confirmation message appears, click OK.
The printer operates with the modified settings hereafter.
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Updating Media Information in Printer Driver
This function gets the latest media information from the printer and updates the media information in the
printer driver.
When the media information is updated, the media displayed for Media Type on the Quality & Media
screen is updated to the latest information.
The procedure for updating media information is described below.
Update Media Information
1.
From the Canon IJ Printer Utility2 pop-up menu, select Media Information
2.
Click Update Media Information
A dialog appears.
3.
Check that the media information has updated
By following the dialog instructions, check that the printer is on, and then click OK.
After checking whether or not the printer media information needs to be updated, a message will be
displayed.
If the printer media information is up to date, click OK and finish updating media information.
If the information needs to be updated, follow the below steps to do so:
4.
Update media information
Check the message and click Update.
The printer driver media information will update.
When the authentication screen appears, enter the administrator's name and password, and then click
Install Helper.
Important
• It may take some time to update the media information.
•
Do not change media information on the printer while you are updating media information on
the driver.
5. Finish updating media information
When a confirmation message appears, click OK.
The media information will be updated.
Important
•
Restart the application or software you are printing from after updating media information.
Important
• Ensure that a user with administrator privileges carries out the media information update.
Users other than administrators can check if a media information update is required, but cannot carry
out the update itself.
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• When you have added, deleted, or edited media using administrative tools (the Media Configuration
Tool) but have not updated the media information, issues may arise such as the inability to print.
Note
• If the printer is being shared, Correct Media Information will display on the client machine.
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Correcting Media Information in Printer Driver (When Printer Used
in Shared Environment)
The printer driver media information will be corrected.
Carrying out a media information correction will correct the configuration of the media information in the
printer driver.
The procedure for correcting media information is described below.
Correct Media Information
1.
From the Canon IJ Printer Utility2 pop-up menu, select Media Information
2.
Click Correct Media Information
After checking whether or not the printer driver's media information is correct, a message will be
displayed.
If the printer media information is set correctly, click OK and finish correcting media information.
If the information needs to be corrected, follow the below steps to do so:
3.
Correct media information
When a confirmation message appears, click OK.
The printer driver media information will be corrected.
When the authentication screen appears, enter the administrator's name and password, and then click
Install Helper.
4.
Complete media information correction
When a confirmation message appears, click OK.
The paper information will be corrected.
Important
•
Restart the application or software you are printing from after correcting media information.
Note
• Media Information will only be displayed on the client machine in use when the printer is being
shared.
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Setting Accounting information
By setting accounting information, you add IDs to print jobs, and use the printer and cost management tool
to tabulate print history information for any ID.
The procedure for setting accounting information is described below.
1.
From the Canon IJ Printer Utility2 pop-up menu, select Accounting
2.
Set Account ID
Set an Account ID, as necessary.
Account ID
Enter the Account ID to be set. Enter the ID by using up to 20 alphanumeric characters (0 to 9, a
to z, A to Z).
3.
Apply settings
Check that the printer is on, and then click Apply.
When the confirmation message appears, click OK.
The setting is now valid.
Note
• If the printer is being shared, Accounting information cannot be set on client machines.
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Maintenance of this Printer
Cleaning the Print Heads
Printing a Nozzle Check Pattern
Checking the Ink Status from Your Computer
Managing the Printer Power
Reducing the Printer Noise
Changing the Printer Operation Mode
Updating Media Information in Printer Driver
Correcting Media Information in Printer Driver (When Printer Used in Shared
Environment)
Setting Accounting information
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Display the Printing Status Screen
Check the print progress according to the following procedure:
1. Launch the printing status screen
• If the print data has been sent to the printer
The printing status screen opens automatically. To display the printing status screen, click the
(the printer icon) displayed on the Dock.
• If the print data has not been sent to the printer
Open System Preferences, and select Printers & Scanners (Print & Scan).
To display the printing status screen, select the name of your printer model from the printer list, and
then click Open Print Queue....
2.
Checking the printing status
You can check the name of the file being printed or ready for being printed.
• If you are using OS X Yosemite v10.10, OS X Mavericks v10.9, or OS X Mountain Lion v10.8
Deletes the specified print job.
Stops printing the specified document.
Resumes printing the specified document.
Stops printing all documents.
Displayed only when printing of all documents is being stopped, and resumes printing all documents.
•
If you are using OS X Lion v10.7
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Deletes the specified print job.
Stops printing the specified document.
Resumes printing the specified document.
Displays the print job information.
Stops printing all documents.
Displayed only when printing of all documents is being stopped, and resumes printing all documents.
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Deleting the Undesired Print Job
If the printer does not start printing, canceled or failed print job data may be remaining.
Delete unnecessary print jobs from the print status check screen.
1. Open System Preferences, and select Printers & Scanners (Print & Scan)
2.
Select your model, and then click Open Print Queue...
The print status check screen appears.
3.
Select the unnecessary print job and click ( Delete)
The selected print jobs will be deleted.
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Instructions for Use (Printer Driver)
This printer driver is subject to the following restrictions. Keep the following points in mind when using the
printer driver.
Restrictions on the Printer Driver
• When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from
the Format For list. If you select another printer, printing may not be performed properly.
• If the Canon IJ Printer Utility2 does not display the remaining ink level in the Ink Level Information,
check whether the print head and the ink tank are properly installed.
• When the Canon IJ Printer Utility2 displays the Ink Level Information, close the cover of the printer.
• The following functions cannot be used in Mac OS, though they can be used in Windows computers.
◦ Duplex Printing
◦ Booklet Printing
◦ Tiling/Poster Printing
• Depending on the application software that you are using, a preview may not be displayed on the left
side of the Print dialog.
• Do not start up the Canon IJ Network Tool while printing.
• Do not print when the Canon IJ Network Tool is running.
• If you connect this printer and AirPort with a USB cable and print, you must install the latest AirPort
firmware.
• If you are using OS X Mavericks v10.9, close the print status check window when you perform printer
maintenance from the Canon IJ Printer Utility2.
Notes on Adding a Printer
• If you will be installing the Canon printer driver on a Mac OS and using the printer through a network
connection, select the printer name that contains Bonjour in the Add (Add Printer) dialog.
If several options are displayed under Use in the Add (Add Printer) dialog, choose Canon XXX
series (where "XXX" is your model name) in order to maximize your ability to control settings during
printing.
• If you install a Canon printer driver to OS X Yosemite v10.10 or OS X Mavericks v10.9 and use a USB
connection, the Add (Add Printer) dialog may display several selections for Use.
We recommend that you use Canon XXX series (XXX is the model) so that you can specify detailed
print settings.
429
Updating the Printer Driver
Obtaining the Latest Printer Driver
Delete the Unnecessary Canon IJ Printer from the Printer List
Before Installing the Printer Driver
Installing the Printer Driver
430
Obtaining the Latest Printer Driver
By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved.
You can access our website and download the latest printer driver for your model.
Important
• You can download the printer driver for free, but any Internet access charges incurred are your
responsibility.
Related Topics
Before Installing the Printer Driver
Installing the Printer Driver
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Delete the Unnecessary Canon IJ Printer from the Printer List
A Canon IJ Printer that you no longer use can be deleted from the printer list.
Before deleting the Canon IJ Printer, disconnect the cable that connects the printer to the computer.
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows:
You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For
information about an administrative user, refer to the user's manual for the Mac OS.
1.
Open System Preferences, and select Printers & Scanners (Print & Scan)
2.
Delete the Canon IJ Printer from the printer list
From the printer list, select the Canon IJ Printer to be deleted, and then click -.
Click Delete Printer when the confirmation message appears.
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Before Installing the Printer Driver
This section describes the items that you should check before installing the printer driver. You should also
refer to this section if the printer driver cannot be installed.
Checking the Personal Computer Settings
• Terminate all running applications.
• Log on as a user who has the administrator account. The installer will prompt you to enter the name
and password of the administrative user. When multiple users are using Mac OS, log on with the
account of the administrator who registered first.
Important
• When you upgrade Mac OS, all printer drivers that were installed will be deleted.
If you plan to continue using this printer, re-install the latest printer driver.
Related Topics
Obtaining the Latest Printer Driver
Installing the Printer Driver
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Installing the Printer Driver
You can access our web site through the Internet and download the latest printer driver for your model.
The procedure for installing the downloaded printer driver is as follows:
1. Mount the disk
Double-click the disk image file you have downloaded.
The file is unpacked, and then the disk is mounted.
2.
Start the installer
Double-click "PrinterDriver_XXX_YYY.pkg" (where "XXX" is your model name, and "YYY" is version)
contained in the disk.
3.
Start the installation
Install the printer driver according to the messages on the screen.
When the Software License Agreement is displayed, check the contents, and click Continue. If you do
not agree to the terms of the Software License Agreement, you cannot install this software.
4.
Selecting the install destination
If necessary, select where you want to install the printer driver, and then click Continue.
5.
Executing the installation
Click Install.
When the authentication screen is displayed, enter the name and password of the administrator, and
then click Install Software.
6.
Complete the installation
When the completion message appears, click Close.
The printer driver is installed successfully.
Important
• If the Installer does not operate properly, select Quit Installer from the Installer menu of the Finder to
quit the Installer. Then start the Installer again.
• You can download the printer driver for free, but you are responsible for paying any connection fees to
the Internet.
Related Topics
Obtaining the Latest Printer Driver
Delete the Unnecessary Canon IJ Printer from the Printer List
Before Installing the Printer Driver
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Sharing the Printer on a Network
When multiple computers are being used in the network environment, you can share the printer connected
to one computer with the other computers.
Before carrying out the setup for printer sharing, select Network from System Preferences, and check
whether the network settings have been set.
This section describes the procedure for sharing a printer among Mac.
• Settings on Print Server
This section describes how to set up a computer that connects with this printer.
• Settings on Client PC
This section describes the procedure for setting a computer that uses this printer though a network.
When you execute print, the data is sent to the printer through the print server system.
Related Topic
Restrictions on Printer Sharing
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Settings on Print Server
When you use the printer on a network, set up the printer driver for sharing on the print server system.
The procedure for setting up the print server systems is as follows:
1. Install the printer driver on the print server system
2.
Check that the printer to be used has been added
Open System Preferences, and select Printers & Scanners (Print & Scan).
The printer list displays the printers that are connected to the computer.
3.
Set sharing
Check the Share this printer on the network check box.
Note
•
Depending on the environment you are using, a message prompting you to restart the computer may
be displayed. To complete the installation properly, restart the computer.
The setup on the print server system is complete. Next, set up the client systems.
436
Settings on Client PC
After setting up the print server system, set up the client system.
The procedure for setting up the client systems is as follows:
1. Install the printer driver on the client systems
2.
Display the printer list
Open System Preferences, and select Printers & Scanners (Print & Scan).
Click + to display the printer list.
3.
Add a printer to be shared
Select a shared printer displayed in the printer list, and then click Add.
The setup on the client systems is now completed.
Note
•
The print procedures are the same as when the computer is connected directly to the printer with a USB
cable.
At the Page Setup dialog, select the printer that is connected to the print server to be used.
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Restrictions on Printer Sharing
These are restrictions that apply when you are using a printer in a network environment.
• Install the same version of the printer driver in the print server system and the client systems. You can
download the latest printer driver from our web site.
• Use printer sharing with users who have the administrator privilege.
• Depending on how the computer is connected with the printer, the computer may not be able to access
the function information that was set on the printer and display the correct settings.
• Media information on the printer driver cannot be changed when using a client machine.
438
Printing Using Canon Application Software
My Image Garden Guide
Print Studio Pro Guide
Digital Photo Printing Guide
Quick Utility Toolbox Guide
Device Management Console Guide
Accounting Manager Guide
439
My Image Garden Guide
You can learn about the operations and screens of My
Image Garden.
For Windows:
Latest Version
My Image Garden V3.3.x/V3.2.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
How to Check the Version
Earlier Versions
Select the version of your My Image Garden.
V3.1.x/V3.0.x
V2.1.x
V2.0.x
V1.1.x
For Mac OS:
Latest Version
My Image Garden V3.3.x/V3.2.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
How to Check the Version
Earlier Versions
Select the version of your My Image Garden.
V3.1.x/V3.0.x
V2.1.x
V2.0.x
V1.1.x
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Print Studio Pro Guide
You can learn about the operations and screens of Print
Studio Pro.
For Windows:
Latest Version
Print Studio Pro V2.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
• Print Studio Pro V2.0.0 or later is not available when using Pro9500 Mark II series or Pro9000 Mark
II series.
• When using PRO-1 series, you need to upgrade the printer driver and other software to the latest
versions to use Print Studio Pro V2.0.x.
How to Check the Version
Earlier Versions
Select the version of your Print Studio Pro.
V1.4.x
V1.3.6/V1.3.5
V1.3.0
V1.2.x
For Mac OS:
Latest Version
Print Studio Pro V2.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
• Print Studio Pro V2.0.0 or later is not available when using Pro9500 Mark II series or Pro9000 Mark
II series.
• When using PRO-1 series, you need to upgrade the printer driver and other software to the latest
versions to use Print Studio Pro V2.0.x.
How to Check the Version
Earlier Versions
Select the version of your Print Studio Pro.
V1.4.x
441
V1.3.6/V1.3.5
V1.3.0
V1.2.x
442
I want to keep my precious photos beautiful. I want to transform photos into works of art as I wish.
To make such wishes come true,
master printing techniques that maximize the printer's performance!
• Lesson 1Digital Printing Workflow Explains the basic printing procedure for producing beautiful photos
as you wish
• Lesson 2Color Management Basics Explains the basic knowledge of color management that is essential
to maximizing the printer's performance and to producing rewarding photos
• Lesson 3Utilizing Print Studio Pro By using Print Studio Pro, you can perform various printing tasks
more easily by fully utilizing the information captured with a digital camera
• Lesson 4Techniques for Specific Objectives By simply applying a little technique, you can achieve the
impression you want to represent
• AppendixUseful Information Describes the information that is useful to know, such as types of ink and
media (paper)
443
Quick Utility Toolbox Guide
You can learn about the operations and screens of Quick
Utility Toolbox.
For Windows:
Latest Version
Quick Utility Toolbox V2.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
How to Check the Version
For Mac OS:
Latest Version
Quick Utility Toolbox V2.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
How to Check the Version
444
Media Configuration Tool Guide
You can learn about the operations and screens of Media Configuration Tool.
For Windows:
Latest Version
Media Configuration Tool V1.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
445
Device Management Console Guide
You can learn about the operations and screens of Device Management Console.
For Windows:
Latest Version
Device Management Console V1.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
For Mac OS:
Latest Version
Device Management Console V1.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
446
Accounting Manager Guide
You can learn about the operations and screens of Accounting Manager.
For Windows:
Latest Version
Accounting Manager V1.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
For Mac OS:
Latest Version
Accounting Manager V1.0.x
It is recommended that you use the latest version of the application.
Access the Canon website and download the latest application.
447
iOS Software
Pro Gallery Print
Canon PRINT Inkjet/SELPHY
448
Browse/Print Photo Items Using Pro Gallery Print
Pro Gallery Print is a dedicated iPad app developed for the PRO series. This is an application that allows
you to browse/print photo items from an iPad even from remote locations through integration with web
services for professionals.
Pro Gallery Print is available for free from App Store.
Important
• Download requires registration for an App Store account.
• The application can be downloaded for free; however, transmission fees for connecting to App Store
apply.
• Download is not possible if your operating system environment does not support the application. The
application download page may not appear as well.
449
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/
SELPHY
Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet (iOS or Android)
wirelessly.
Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play.
450
Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/
SELPHY
Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet (iOS or Android)
wirelessly.
Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play.
451
Troubleshooting
Frequently Asked Questions
• Cannot Find Printer on Network
• Cannot Find Printer while Using Wireless LAN
•
Printing Does Not Start
• Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
• An Error Occurs
• Print Results Are Unsatisfactory
• Message Appears
• Cannot Install Printer Driver
• Network Key Unknown
• Paper Jams
Examples of Problems
Printer Does Not Move
• Power Does Not Come On
• Power Shuts Off By Itself
• Printer Suddenly Cannot Be Used
• Printing Does Not Start
• Paper Jams
• Cannot Print from Smartphone/Tablet
Cannot Set Correctly
• Cannot Find Printer on Check Printer Settings Screen (Windows)
• Message Appears on Computer During Setup
• Cannot Find Printer while Using Wireless LAN
• Cannot Find Printer while Using Wired LAN
• USB Connection Problems
• Cannot Communicate with Printer via USB
• Network Key Unknown
• Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings
• Administrator Password Set for Printer Unknown
• Checking Network Information
• Restoring to Factory Defaults
• Cannot Install Printer Driver
• Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)
• Updating Printer Driver in Network Environment (Windows)
Print Results Are Unsatisfactory
• Printing Does Not Start
• Printing Is Slow
• Printing Stops
• Print Results Are Unsatisfactory
• No Ink Comes Out
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• Paper Jams
• Paper Does Not Feed Properly/"No Paper" Error
Error or Message Appears
• An Error Occurs
• LCD Is Off
• LCD Shows Wrong Language
• Message Appears
• List of Support Code for Error
• Error Message Appears on PictBridge (Wireless LAN) Compliant Device
Operation Problems
Network Communication Problems
Printing Problems
Problems while Printing from Smartphone/Tablet
Mechanical Problems
Installation and Download Problems
Errors and Messages
If You Cannot Solve a Problem
453
Power Does Not Come On
Check1
Press ON button.
Check2
Make sure power plug is securely connected to printer, and then turn it back on.
Check3
Unplug printer, leave it for at least 3 minutes, and then plug it back in and turn it
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
454
Printing Does Not Start
Check1
Make sure printer is securely plugged in and press ON button to turn it on.
The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains
lit.
Note
•
If you are printing large data such as photos or other graphics, printing may take longer to start. The
POWER lamp flashes while the computer is processing data and sending it to the printer. Wait until printing
starts.
Check2
If printer is turned off for some time, it may take longer to start printing.
Wait until printing starts.
Check3
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:
•
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
•
There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is connected to the network with a LAN cable or is
correctly set up for network use.
Check4
Is direct connection enabled?
To print using a mode other than the direct connection, disable the direct connection first.
Using Printer with Direct Connection
Check5
Make sure paper settings match information set for rear tray.
If the paper settings do not match the information set for the rear tray, an error message appears on the LCD.
Follow the instructions on the LCD to solve the problem.
Paper Settings
Note
• You can select whether the message which prevents misprinting is displayed.
• To change the message view setting when printing using the printer's operation panel:
Paper-related settings
•
To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
455
Changing the Printer Operation Mode (Mac OS)
Check6
If printing from a computer, delete unnecessary print jobs.
• For Windows:
Deleting the Undesired Print Job
•
For Mac OS:
Deleting the Undesired Print Job
Check7
Is feed slot cover closed?
If the feed slot cover is opened, close it slowly and press the OK button.
Check8
Is manual feed tray in paper feed position?
If the manual feed tray is in the paper jam clearing position, return the tray to the paper feed position and press
the OK button on the printer.
Check9
Is tank cover closed?
If the tank cover is opened when printing, close it.
Check10
Does page size setting match size of paper loaded in printer?
•
For Windows:
Press the OK button on the printer to clear the error. Then check Page Size setting in Page Setup sheet of
the printer driver and load paper that is the same size as the setting and try printing again.
Set the printer not to detect the width of the paper using the printer driver.
To set the printer not to detect the width of the paper, open the printer driver setup window, and in Custom
Settings under Maintenance sheet, select Disable paper width detection when printing from computer
check box, and then click OK.
To open the printer driver setup window, see How to Open the Printer Driver Setup Window.
* Clear Disable paper width detection when printing from computer check box again once printing is
complete, and then click OK.
•
For Mac OS:
Press the OK button on the printer to clear the error. Then check the Paper Size setting in the Page Setup
dialog and load paper that is the same size as the setting and try printing again.
Set the printer not to detect the width of the paper using the Canon IJ Printer Utility.
To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom
Settings in the pop-up menu, select Disable paper width detection when printing from computer check
box, and then click Apply.
To open the Canon IJ Printer Utility, see
Opening the Canon IJ Printer Utility.
* Clear the Disable paper width detection when printing from computer check box again once printing
is complete, and then click Apply.
Check11
Are media type and paper size specified properly in the printer driver?
When the media type is specified to Photo Paper Pro Premium Matte or Matte Photo Paper in the printer
driver, specify a paper size from the following size that has wide margins.
456
• A4 (Margin 25)
• Letter (Margin 25)/US Letter (Margin 25)
• A3 (Margin 25)
• A3+ (Margin 25)
• A2 (Margin 25)
•
17"x22" (Margin 25)/C (Margin 25)
Important
•
By canceling the safety margin regulation with the following method, you can print with normal paper size.
•
For Windows:
Click Print Options on Page Setup sheet of the printer driver. Then select Cancel the safety margin
regulation for paper size check box in the dialog that appears.
•
For Mac OS:
Select Cancel Margin Regulation check box in Paper Detailed Settings in the Print dialog.
If you print with normal paper size, conditions such as paper abrasion may cause paper stains or
deterioration of print quality depending on the environment. We recommend that you print with a paper size
that has wide margins.
Check12
Is your printer's printer driver is selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
•
For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
•
To make the printer the one selected by default, select Set as Default Printer.
•
For Mac OS:
Make sure your printer's name is selected in Printer in the Print dialog.
Note
•
To make the printer the one selected by default, select the printer for Default printer.
Check13
Set correct printer port. (Windows)
Make sure the correct printer port is set.
1. Log in using an account with administrator privileges.
2. Make the following settings.
• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Devices and Printers.
• In Windows 7, select Devices and Printers from Start menu.
• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
3. Open printer driver properties.
•
In Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series" icon (where "XXX" is your
printer's name), and then select Printer properties.
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• In Windows Vista, right-click "Canon XXX series" icon (where "XXX" is your printer's name), and then
select Properties.
4. Click Ports tab to check port settings.
Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series" appearing in Printer
column is selected for Print to the following port(s).
•
If setting is incorrect:
Reinstall the printer driver from the Setup CD-ROM or the Canon website.
•
Printing does not start even though the printer is connected to the computer using a USB cable and the
port named "USBnnn" is selected:
In Windows 8.1 or Windows 8, select My Printer on Start screen to start My Printer. If My Printer is
not displayed on Start screen, select Search charm, and then search for "My Printer".
Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to set
the correct printer port, and then select your printer's name.
In Windows 7 or Windows Vista, click Start and select All programs, Canon Utilities, Canon My
Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the on-screen
instructions to set the correct printer port, and then select your printer's name.
If the problem is not resolved, reinstall the printer driver from the Setup CD-ROM or the Canon website.
Check14
Is print data extremely large? (Windows)
Click Print Options on Page Setup sheet of the printer driver. Then make sure Prevention of Print Data Loss
is set to On (Weak) in the dialog that appears.
If printing does not start even though Prevention of Print Data Loss is set to On (Weak), set it to On (Strong)
and start printing again.
* This may reduce print quality.
Check15
If printing from your computer, restart computer.
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Paper Does Not Feed Properly/"No Paper" Error
Check1
Make sure paper is loaded.
Handling Paper
Check2
When loading paper, consider the following.
•
When loading two or more sheets of paper, flip through the paper before loading.
•
When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
•
When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
•
Always load the paper in portrait orientation, regardless of the printing orientation.
In the manual feed tray:
When you load the paper, load one sheet at a time. When you print continuously, set the next paper after the last
one is finished printing.
Check3
Is paper too thick or curled?
Media Types You Cannot Use
Check4
When loading postcards, consider the following:
•
If a postcard is curled, it may not feed properly even though the paper stack does not exceed the paper load
limit.
Load Japanese postcards with their postcode column downward.
Check5
Check paper source setting.
Switching the Paper Source to Match the Purpose
Check6
Make sure paper weight is suitable for use with printer.
Media Types You Can Use
Check7
Make sure there are not any foreign objects in rear tray or manual feed tray.
459
If the paper tears in the rear tray or the manual feed tray, see Paper Jams to remove it.
If there are any foreign objects in the rear tray or manual feed tray, be sure to turn off the printer, unplug it and
remove the foreign object.
Note
• If the feed slot cover is opened, close it slowly.
Check8
Clean paper feed roller.
Cleaning the Paper Feed Roller
Note
•
Cleaning the paper feed roller abrades it, so do this only when necessary.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
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Print Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the
paper and print quality settings first.
Check1
Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method for checking the paper and print quality settings differs depending on what you are using your printer
for.
Printing from a PictBridge (Wireless LAN)
compliant device
Check the settings on your PictBridge (Wireless LAN) compliant device.
PictBridge (Wireless LAN) Print Settings
Check the settings using the operation panel.
PictBridge print settings
Printing from your computer Check the settings using the printer driver.
Printing with Easy Setup
Check2
Make sure appropriate print quality is selected (see table above).
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
Note
•
When printing from a PictBridge (Wireless LAN) compliant device, set the print quality setting using the
operation panel.
This setting cannot be made on the PictBridge (Wireless LAN) compliant device.
Check3
When using wireless LAN, make sure radio status is good.
Checking Wireless Network Status
If the radio status is poor, it may be possible that print results are not satisfactory or the printing speed is slow.
Retry printing after the radio status improves.
If the problem is not resolved even after the radio status improves, use the printer via USB or a wired LAN.
Check4
If problem is not resolved, check other causes.
See also the sections below:
461
Cannot Complete Printing
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
Lines Are Misaligned
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
Paper Is Smudged / Printed Surface Is Scratched
Back of Paper Is Smudged
Vertical Line Next to Image
Uneven or Streaked Colors
Small Dots of Ink Adheres to Margins of Paper
Printed Colors Are Inaccurate
Documents Are Printed in Monochrome
462
No Ink Comes Out
Check1
Has ink run out?
Checking the Ink Status with the LCD on the Printer
Check2
Are print head nozzles clogged?
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, print head deep cleaning, and system
cleaning, see
Maintenance Procedure.
•
If nozzle check pattern is not printed correctly:
Check if the ink tank for the problem color is empty.
If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again.
•
If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
•
If problem is not resolved after performing print head deep cleaning:
Perform system cleaning manually.
If the problem is not resolved after performing the system cleaning manually, perform the print head deep
cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact
your nearest Canon service center to request a repair.
Note
•
If you use the printer in the highlands, the blurs and the streaks may appear on the print result at
regular intervals (about 2 to 3 months) by barometric effects. To prevent blur and streak, set System
cleaning frequency to Short on the printer's operation panel.
System cleaning consumes many ink. Set System cleaning frequency to Short if necessary.
463
Paper Jams
When paper jams, a troubleshooting message appears automatically. Take the appropriate action described
in the message.
• When a Support Code and a Message Are Displayed on Computer Screen:
◦ For Windows:
◦ For Mac OS:
* The screen differs depending on the OS you are using.
464
• When a Support Code and a Message Are Displayed on LCD:
To remove the jammed paper, see List of Support Code for Error (Paper Jams).
Note
• You can also search for details on resolving the errors indicated by the support code shown.
Search
465
An Error Occurs
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
If an error occurs, a support code (error number) appears on the computer screen or the LCD.
When a Support Code and a Message Are Displayed on Computer Screen:
•
For Windows:
• For Mac OS:
* The screen differs depending on the OS you are using.
When a Support Code and a Message Are Displayed on LCD:
466
For more on resolving errors with support codes, see List of Support Code for Error.
Note
• You can also search for details on resolving the errors indicated by the support code shown.
Search
To resolve errors that do not have support codes, see Message Appears.
467
List of Support Code for Error
Support code appears on the LCD and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the LCD and computer screen and take the
appropriate action in response.
Support Code Appears on LCD and Computer Screen
• 1000 to 1ZZZ
1000 1006 1062 1200 1201 1204
1205 1206 1207 1208 1209 1250
1261 1270 1293 1300 1340 1401
1403 1405 1406 1407 1408 1409
140A 140B 140C 140D 140E 140F
1410 1411 1412 1413 1414 1415
1416 1417 1418 1419 141A 141B
1466 1467 1491 1493 1551 1552
1600 1660 1681 1684 1720 1721
1722 1730 1731 1751 1752 1753
1880 1881 1890
• 2000 to 2ZZZ
2102 2103 2114 2123 2500 2501
2502 2503
• 3000 to 3ZZZ
3000 3250 3306 3310 3311 3312
3313 3314 3315 3316 3317 3318
3319 3413
• 4000 to 4ZZZ
4100 4103 4109 4111
• 5000 to 5ZZZ
5100 5110 5200 520A 520B 520C
468
520D 5250 5400 5403 5700 5701
5B16 5C00 5C01 5C10 5C11 5C12
5C13 5C14 5C20
• 6000 to 6ZZZ
6000 6500 6502 6700 6701 6800
6801 6900 6901 6902 6910 6911
6920 6921 6930 6931 6932 6933
6940 6941 6942 6943 6944 6945
6946 6F00
•
7000 to 7ZZZ
7400 7401 7402
• 8000 to 8ZZZ
8100 8200
• A000 to ZZZZ
B202 B203 B204 B205 B206 B207
B208 B209 B400 B505 B506 B507
B600 B801 B802
For paper jam support codes, see also List of Support Code for Error (Paper Jams).
469
Network Communication Problems
Cannot Find Printer on Network
Network Connection Problems
Other Network Problems
470
Cannot Find Printer on Network
While performing printer setup:
The firewall of your security software or operation system for computer may limit communication between
the printer and your computer. Check the firewall setting of your security software or operation system or
the message shown on your computer.
• If message appears:
If a message appears warning that Canon software is attempting to access the network, set the
security software to allow access.
• If no message appears:
Cancel the setup, and then set the security software to allow Canon software below to access the
network.
◦ For Windows:
Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM
◦ For Mac OS:
Setup.app, canonijnetwork.bundle, cnwidsd.plugin, and cnwidss.plugin
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
Cannot Find Printer on Check Printer Settings Screen (Windows)
Cannot Find Printer on Select Printer Screen
Searching Printer by IP Address or Host Name During Setup
Cannot Proceed beyond Printer Connection Screen
While using printer:
Cannot Find Printer while Using Wireless LAN
Cannot Find Printer while Using Wired LAN
471
Cannot Find Printer on Check Printer Settings Screen (Windows)
If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by
Automatic search on the Search for Printers screen, click Redetect and search for the printer again by
the IP address on the Search for Printers screen.
If the printer has not been found after searching it by the IP address, check network settings.
Check 1: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)
Check 1: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)
472
Check 1: Cannot Find Printer on Check Printer Settings Screen
During Wireless LAN Setup (Windows)
Check printer and network device (router, etc.) status.
Make sure printer is turned on.
Confirming that the Power Is On
Make sure network device (router, etc.) is turned on.
If printer or network device is off:
Turn on printer or network device.
It may take a while for the printer and network device to become ready for use once they are turned on.
Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer
Settings screen to redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
If printer and network device are on:
If the network devices are on, turn them off and on again. If the printer cannot be found after that, go to
Check 2.
Check 2: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)
473
Check 2: Cannot Find Printer on Check Printer Settings Screen
During Wireless LAN Setup (Windows)
Is printer set to allow wireless communication?
Make sure the or icon is displayed on the LCD.
If icon is not displayed:
The printer is not set to allow wireless communication. Click Wireless LAN Setup Information on the
Check Printer Settings screen to check the status and turn on wireless communication on the printer.
If icon is displayed:
Go to check 3.
Check 3: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)
474
Check 3: Cannot Find Printer on Check Printer Settings Screen
During Wireless LAN Setup (Windows)
Is printer connected to wireless router?
Use the icon on the LCD to make sure the printer is connected to the wireless router.
If icon is displayed:
• Checking wireless router settings
The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure the
wireless router the printer is connected to is configured to use 2.4 GHz bandwidth.
Check the SSID of the wireless router for the printer on the LCD.
Select Various settings on the HOME screen and select Device settings > LAN settings > Confirm
LAN settings > WLAN setting list.
For more on the wireless router, refer to the instruction manual supplied with the wireless router or
contact its manufacturer.
• Checking wireless router location
After checking the wireless router setting, make sure the printer is not placed far away from the
wireless router.
Place the wireless router and printer where there are no obstacles between them. Wireless
communication between different rooms or floors is generally poor. Wireless communication can be
impeded by building materials containing metal or concrete. If the printer cannot communicate with
the computer over a wireless LAN due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth
as a wireless router is nearby, it may cause interference. Place the wireless router as far away from
interference sources as possible.
After taking measures above, click Redetect on the Check Printer Settings screen to redetect the
printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
475
If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to
the wireless router.
After connecting the printer to the wireless router, set up the network communication from the beginning.
If icon is displayed:
Go to check 4.
Check 4: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)
476
Check 4: Cannot Find Printer on Check Printer Settings Screen
During Wireless LAN Setup (Windows)
Is printer's IP address specified correctly?
If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's
IP address is not used for another device.
To check the printer's IP address, print out the network settings information or use the operation panel to
display it.
• Display on the LCD.
LAN settings (Item for administrator)
• Print the network settings.
Printing Network Settings
If the IP address is not specified correctly:
See
If an error screen appears: and specify the IP address.
If the IP address is specified correctly:
Go to check 5.
Check 5: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)
477
Check 5: Cannot Find Printer on Check Printer Settings Screen
During Wireless LAN Setup (Windows)
Does your security software's firewall or computer operating system
interfere with network communications setup?
The firewall of your security software or operation system for computer may limit communication between
the printer and your computer. Check the firewall setting of your security software or operation system or
the message shown on your computer.
If firewall interferes with setup:
• If message appears:
If a message appears warning that Canon software is attempting to access the network, set the
security software to allow access.
After allowing the software to access, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network
communication.
• If no message appears:
Cancel the setup, and then set the security software to allow Canon software below to access the
network.
Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM
After setting the security software, redo the network communication setup from the beginning.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
If firewall settings are not causing problem:
Go to check 6.
Check 6: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)
478
Check 6: Cannot Find Printer on Check Printer Settings Screen
During Wireless LAN Setup (Windows)
Check wireless router settings.
Check wireless router network connection settings, such as IP address filtering, MAC address filtering,
and DHCP function.
Make sure the same radio channel is assigned to the wireless router and the printer.
To check the settings of the wireless router, see the instruction manual supplied with the wireless router or
contact the manufacturer.
After checking the wireless router settings, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
479
Check 1: Cannot Find Printer on Check Printer Settings Screen
During Wired LAN Setup (Windows)
Is LAN cable connected, and are printer and router on?
Make sure LAN cable is connected.
Make sure printer is turned on.
Confirming that the Power Is On
Make sure router is turned on.
If LAN cable is connected and printer or network device is off:
Turn on printer or network device.
It may take a while for the printer and network device to become ready for use once they are turned on.
Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer
Settings screen to redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
If LAN cable is connected and printer and network device are on:
If the printer cannot not be found after trying to redetect it, even though the printer and the network device
are on, go to Check 2.
Check 2: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)
480
Check 2: Cannot Find Printer on Check Printer Settings Screen
During Wired LAN Setup (Windows)
Are computer and router configured and can computer connect to network?
Make sure you can view web pages on your computer.
If you cannot view any web pages:
Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
After that, configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or
contact their manufacturers.
If you can view web pages after configuring the computer and network device, try to set up the network
communication from the beginning.
If you can view web pages:
Go to check 3.
Check 3: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)
481
Check 3: Cannot Find Printer on Check Printer Settings Screen
During Wired LAN Setup (Windows)
Is printer set to allow wired communication?
Make sure the icon is displayed on the LCD.
If icon is not displayed:
The printer is not set to allow wired communication. Turn on wired communication on the printer.
Once you have turned on wired communication, redo the network communication setup from the
beginning.
If icon is displayed:
Go to check 4.
Check 4: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)
482
Check 4: Cannot Find Printer on Check Printer Settings Screen
During Wired LAN Setup (Windows)
Is printer connected to router?
Use the operation panel to make sure the printer is connected to the router.
Select Various settings on HOME screen and select Device settings > LAN settings > Confirm LAN
settings > LAN setting list.
Make sure Connection on the LCD is set to Active.
If Connection is set to Inactive:
The printer is not connected to the router. Connect the printer to the router.
Once you have connected the printer to the router, redo the network communication setup from the
beginning.
If Connection is set to Active:
Go to check 5.
Check 5: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)
483
Check 5: Cannot Find Printer on Check Printer Settings Screen
During Wired LAN Setup (Windows)
Is printer's IP address specified correctly?
If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's
IP address is not used for another device.
To check the printer's IP address, print out the network settings information or use the operation panel to
display it.
• Display on the LCD.
LAN settings (Item for administrator)
• Print the network settings.
Printing Network Settings
If the IP address is not specified correctly:
See
If an error screen appears: and specify the IP address.
If the IP address is specified correctly:
Go to check 6.
Check 6: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)
484
Check 6: Cannot Find Printer on Check Printer Settings Screen
During Wired LAN Setup (Windows)
Does your security software's firewall or computer operating system
interfere with network communications setup?
The firewall of your security software or operation system for computer may limit communication between
the printer and your computer. Check the firewall setting of your security software or operation system or
the message shown on your computer.
If firewall interferes with setup:
• If message appears:
If a message appears warning that Canon software is attempting to access the network, set the
security software to allow access.
After allowing the software to access, click Redetect on the Check Printer Settings screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network
communication.
• If no message appears:
Cancel the setup, and then set the security software to allow Canon software below to access the
network.
Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM
After setting the security software, redo the network communication setup from the beginning.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
If firewall settings are not causing problem:
Go to check 7.
Check 7: Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)
485
Check 7: Cannot Find Printer on Check Printer Settings Screen
During Wired LAN Setup (Windows)
Check router settings.
Check router network connection settings such as IP address filtering, MAC address filtering, and DHCP
function.
For more on checking the settings of the router, refer to the instruction manual supplied with the router or
contact its manufacturer.
After checking the router settings, click Redetect on the Check Printer Settings screen to redetect the
printer.
If the printer is found, follow the instructions on the screen to continue to set up network communication.
486
Cannot Find Printer on Select Printer Screen
The printer could not be detected with the current setup method.
Select Set up the network connection according to the guide radio button and click Next. The screen to
show another setup method is displayed.
Perform setup following the instructions on the screen.
Note
• You can search for printers by an IP address or host name.
Searching Printer by IP Address or Host Name During Setup
487
Searching Printer by IP Address or Host Name During Setup
If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host
name. Select Specify the IP address and run the search radio button and click Next. The screen to select
searching criteria appears.
1.
Check printer's IP address or host name.
To check the printer's IP address or host name, print out the network settings information or use the
operation panel to display it.
•
Display on the LCD.
LAN settings (Item for administrator)
• Print the network settings.
Printing Network Settings
Note
• If you use the printer in an office, ask the network administrator.
2.
Specify searching method.
Select one of the method below.
1.
Search by IPv4 address
488
Select to search for printers by IPv4 address.
2. Search by IPv6 address
Select to search for printers by IPv6 address.
3. Search by host name
Select to search for printers by host name. A host name is referred to as LLMNR host name or
Bonjour name.
3. Enter IP address or host name and click Next.
Printer search starts.
If an error screen appears:
Resolve the error according to the instruction on the screen.
If the IP address you entered is already used for another device, follow the procedure below to specify
printer's IP address.
1.
Select Various settings on HOME screen.
LCD and Operation Panel
2.
Use button to select Device settings and press OK button.
3.
Use button to select LAN settings and press OK button.
4.
Use button to select Other settings and press OK button.
5.
Use button to select TCP/IP settings and press OK button.
If you specify IPv4 address:
1. Use button to select IPv4 and press OK button.
2. Use button to select Yes on displayed screen and press OK button.
3. Use button to select IP address and press OK button.
4. Use button to select Manual setup and press OK button.
Selecting Auto setup and pressing OK buttons specifies the IP address automatically.
5. Enter IP address.
6. Use button to select OK and press OK button.
7. Enter subnet mask.
8. Use button to select OK and press OK button.
9. Enter default gateway.
10. Use button to select OK and press OK button.
The IPv4 address has been specified.
If you specify IPv6 address:
1. Use button to select IPv6 and press OK button.
489
2. Select Yes on displayed screen and press OK button.
3. Use button to select Manual address and press OK button.
4. Use button to select Use and press OK button.
5. Use button to select IP address and press OK button.
6. Enter IP address.
Enter 8 number sequences divided by ":".
Ex. ABCD:EF01:2345:6789:ABCD:EF01:2345:6789
7. Use button to select OK and press OK button.
The IPv6 address has been specified.
Important
• If firewall is enabled on the computer, printers on a different subnet may not be detected. Disable
firewall.
If firewall interferes with printer search:
• If message appears:
If a message appears warning that Canon software is attempting to access the network, set the
security software to allow access.
After allowing the software to access, specify the IP address or host name and search for printers
again.
If the printer is found, follow the instructions on the screen to continue to set up network
communication.
• If no message appears:
Cancel searching printers, and then set the security software to allow Canon software below to
access the network.
◦ For Windows:
Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM
◦
For Mac OS:
Setup.app, canonijnetwork.bundle, cnwidsd.plugin, and cnwidss.plugin
After setting the security software, specify the IP address or host name and search for printers again.
Note
•
For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
490
Cannot Proceed beyond Printer Connection Screen
If you cannot proceed beyond the Printer Connection screen, check the following.
Check1
Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
side of the printer.
Check2
Follow procedure below to connect printer and computer again.
Important
•
For Mac OS, make sure the lock icon is on the lower left of the Printers & Scanners screen (Print & Scan
screen in Mac OS X v10.8 or Mac OS X v10.7).
If the
icon (locked) is displayed, click the icon to unlock. (The administrator name and the password
are necessary to unlock.)
1.
Turn off printer.
2.
Unplug USB cable from printer and computer and connect it again.
3. Turn on printer.
Check3
If you cannot resolve problem, follow procedure below to reinstall printer driver.
1. Click Cancel.
2. Click Start Over on Installation Failure screen.
3.
Click Exit on Start Setup screen and finish setup.
4. Turn off printer.
5. Restart computer.
6. Make sure you have no application software running.
7.
Redo setup according to instructions on Canon website.
491
Note
• For Windows, you can use the Setup CD-ROM to redo setup.
492
Cannot Find Printer while Using Wireless LAN
Check1
Make sure printer is turned on.
Check2
Is icon displayed on LCD?
If the icon is not displayed, select Activate wireless LAN on Change LAN in LAN settings on the HOME
screen.
Check3
Make sure printer setup is complete.
If it is not, perform setup.
•
For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
•
For Mac OS:
Follow the instructions on the Canon website.
Check4
If using IJ Network Device Setup Utility, look for printer again. (Windows)
IJ Network Device Setup Utility Screen
Check5
Make sure printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical
with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, print out the network setting information.
Printing Network Settings
If the printer network settings do not match with those of the wireless router, change the network settings of the
printer to match with those of the wireless router.
Note
• For Windows, change printer's settings using IJ Network Device Setup Utility.
Performing/Changing Wireless LAN Settings
Check6
Make sure the printer is not placed too far away from the wireless router.
Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN
due to a wall, place the printer and the computer in the same room.
493
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check7
Make sure wireless signal is strong. Monitor signal status and move printer and
wireless router as necessary.
Note
•
For Windows, monitor signal status using IJ Network Device Setup Utility.
Checking Wireless Network Status
Check8
Make sure computer network settings are correct.
For more on connecting and setting up a network device, see the device instruction manual or contact its
manufacturer.
Check9
Make sure Enable bidirectional support is selected in Ports sheet of
properties dialog box of printer driver. (Windows)
Check10
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some programs
use a firewall by default.
Check11
If printer is connected to an AirPort Base Station via LAN, use alphanumeric
characters for network identifier (SSID). (Mac OS)
If the problem is not resolved, redo setup.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
494
Cannot Find Printer while Using Wired LAN
Check1
Make sure printer is turned on.
Check2
Is icon displayed on LCD?
If the icon is not displayed, select Activate wired LAN on Change LAN in LAN settings on the HOME screen.
Check3
Make sure LAN cable is connected properly.
Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable
properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
495
Network Connection Problems
Printer Suddenly Cannot Be Used
Network Key Unknown
Administrator Password Set for Printer Unknown
Printer Cannot Be Used After Replacing Wireless Router or Changing Its
Settings
Printing Is Slow
Cannot Access to Internet on Wireless LAN from Communication Device
Ink Level Not Shown on Printer Status Monitor (Windows)
496
Printer Suddenly Cannot Be Used
Cannot Communicate with Printer Following Network Settings Change (Windows)
Cannot Communicate with Printer via Wireless LAN
Cannot Communicate with Printer Using Direct Connection
Cannot Communicate with Printer via Wired LAN
Cannot Print from Network Computer
Cannot Communicate with Printer Following Network Settings Change
(Windows)
It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Make sure the computer has obtained a valid IP address, and try again to find the printer.
Cannot Communicate with Printer via Wireless LAN
Check1
Check printer and network device (router, etc.) status.
If the printer and network devices are off, turn them on.
If they are on, turn them off and on again.
Check2
Make sure printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical
with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, print out the network setting information.
Printing Network Settings
If the printer network settings do not match with those of the wireless router, change the network settings of
the printer to match with those of the wireless router.
Note
•
For Windows, change printer's settings using IJ Network Device Setup Utility.
Performing/Changing Wireless LAN Settings
Check3
Make sure the printer is not placed too far away from the wireless router.
Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
497
materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless
LAN due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check4
Make sure wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.
Note
•
For Windows, monitor signal status using IJ Network Device Setup Utility.
Checking Wireless Network Status
Check5
Make sure computer network settings are correct.
For more on connecting and setting up a network device, see the device instruction manual or contact its
manufacturer.
Check6
Make sure you are using a valid channel.
Usable wireless channels may be limited depending on wireless network device used by your computer. See
the instruction manual provided with your computer or wireless network device to check usable wireless
channels.
Check7
Make sure channel set on wireless router is a usable channel as confirmed in
Check 6.
If it is not, change the channel set on the wireless router.
Check8
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some
programs use a firewall by default.
Check9
If printer is connected to an AirPort Base Station via LAN, use alphanumeric
characters for network identifier (SSID). (Mac OS)
If the problem is not resolved, redo setup.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
• Positioning:
Make sure there are no obstacles between the wireless router and the printer.
498
Cannot Communicate with Printer Using Direct Connection
Check1
Make sure printer is turned on.
Check2
Is the icon displayed on the LCD?
If the icon is not displayed, select Activate direct connect. on Change LAN in LAN settings on the HOME
screen.
Check3
Make sure printer is selected as connection for wireless communication
device (e.g. smartphone or tablet).
Select the identifier for direct connection (SSID) specified for the printer as the connection destination for
communication devices.
Check4
Have you entered the proper password specified for the direct connection?
If the security setting of the direct connection is enabled, you need to enter the password to connect your
communication device to the printer.
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network setting information of the printer.
•
Display on the LCD.
LAN settings (Item for administrator)
•
Print the network settings.
Printing Network Settings
Check5
Make sure the printer is not placed too far away from the wireless router.
Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless
LAN due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check6
Make sure 5 devices are already connected.
Direct Connection does not allow more than 5 devices to be connected.
Cannot Communicate with Printer via Wired LAN
Check1
Make sure printer is turned on.
499
Check2
Make sure the LAN cable is connected properly.
Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
If the problem is not resolved, redo setup.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
Cannot Print from Network Computer
Check1
Make sure computer network settings are correct.
For more on computer setup, see your computer instruction manual or contact its manufacturer.
Check2
If printer driver is not installed, install it.
•
For Windows:
Install the printer driver using the Setup CD-ROM or install it from the Canon website.
•
For Mac OS:
Install the printer driver from the Canon website.
Check3
When using wireless LAN, make sure wireless router does not restrict which
computers can access it.
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
Note
• To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC
Address.
500
Network Key Unknown
WPA/WPA2 or WEP Key Set for Access Point Unknown, Cannot Connect
Setting an Encryption Key
WPA/WPA2 or WEP Key Set for Access Point Unknown, Cannot
Connect
For details on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Set up the printer to match the wireless router settings.
Setting an Encryption Key
For details on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Set up the printer to match the wireless router settings.
• Using WPA/WPA2
The authentication method, passphrase, and dynamic encryption type must be the same for the
wireless router, the printer, and your computer.
Enter the passphrase configured on the wireless router (a sequence of between 8 and 63
alphanumeric characters, or a 64-character hexadecimal number).
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic
encryption method.
For Windows, see If WPA/WPA2 Details Screen Appears.
If the printer is connected to an AirPort Base Station via a LAN using Mac OS, check the settings in
Wireless Security of AirPort Utility.
Note
• This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-Personal).
• Using WEP
The key length, key format, key to use (one of 1 to 4), and authentication method must be the same
for the wireless router, the printer, and your computer.
To communicate with a wireless router that uses automatically generated WEP keys, you must set the
printer to use the key generated by the wireless router, entering it in hexadecimal format.
◦ For Windows, when the WEP Details screen appears after you click Search... on the Protocol
Settings (Wireless LAN) screen, follow the on-screen instructions and set the key length, the key
format, and the key number to enter a WEP key.
501
For details, see If WEP Details Screen Appears.
◦ If the printer is connected to an AirPort Base Station via a LAN using Mac OS, check the settings
in Wireless Security of AirPort Utility.
502
Administrator Password Set for Printer Unknown
Initialize the printer settings.
Select Reset all to restore administrator password to default.
Reset setting (Item for administrator)
After initializing the printer settings, redo setup.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
503
Printer Cannot Be Used After Replacing Wireless Router or
Changing Its Settings
When you replace a wireless router, redo the network setup for the printer.
• For Windows:
Use the Setup CD-ROM or follow the instructions on the Canon website.
• For Mac OS:
Follow the instructions on the Canon website.
If this does not solve the problem, see below.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless
Router
With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless
Router
Cannot Communicate with Printer After Enabling MAC/IP Address
Filtering or Encryption Key on Wireless Router
Check1
Check wireless router setting.
To check the wireless router setting, see the instruction manual provided with the wireless router or contact its
manufacturer. Make sure the computer and the wireless router can communicate with each other under this
setting.
Check2
If filtering MAC addresses or IP addresses at wireless router, check that MAC
addresses or IP addresses for computer, network device, and printer are registered.
Check3
If using WPA/WPA2 or WEP key, make sure encryption key for computer,
network device, and printer matches key set for wireless router.
Not only the WEP key itself, but also the key length, key format, the key ID to use, and the authentication
method must be the same for the printer, the wireless router, and the computer.
For details, see Setting an Encryption Key.
504
With Encryption On, Cannot Communicate with Printer After
Changing Encryption Type at Wireless Router
If you change the encryption type for the printer and it subsequently cannot communicate with the
computer, make sure the encryption type for the computer and the wireless router matches the type set
for the printer.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
505
Printing Is Slow
Check1
Printer may be printing a large job from another computer.
Check2
When using wireless LAN, make sure the printer is not placed too far away
from the wireless router.
Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN
due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check3
When using wireless LAN, make sure wireless signal is strong. Monitor signal
status and move printer and wireless router as necessary.
Note
•
For Windows, monitor signal status using IJ Network Device Setup Utility.
Checking Wireless Network Status
506
Cannot Access to Internet on Wireless LAN from Communication
Device
Check1
Is your device connected to printer using direct connection?
If your device is connected to the printer using direct connection, you cannot access to the Internet. Turn off
direct connection and connect your device to the wireless router.
For details, see the instruction manual provided with your device and wireless router.
Check2
Is wireless router on?
Check3
Is wireless router configured properly?
For more on checking wireless router settings, see the instruction manual provided with the wireless router or
contact its manufacturer.
Check4
Check your device and wireless router location.
Check the distance between your device and wireless router, and check for obstruction or source of radio wave
interference nearby.
507
Ink Level Not Shown on Printer Status Monitor (Windows)
Use the printer driver with bidirectional communication.
Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver.
How to Open the Printer Driver Setup Window
508
Other Network Problems
Message Appears on Computer During Setup
Checking Network Information
Restoring to Factory Defaults
509
Message Appears on Computer During Setup
Confirm Printer Password Screen Appears During Setup (Windows)
Encryption Settings Screen Appears When Access Point Selected from Search Screen
"You are connecting the printer to the non encrypted wireless network" Appears
Confirm Printer Password Screen Appears During Setup (Windows)
The following screen appears if the printer is set up for use with a network and an administrator password
has been set.
Enter the administrator password set for the printer.
Note
• An administrator password is already set for the printer at the time of purchase.
For details:
Administrator Password
For improved security, we recommend that you change the administrator password.
Change the administrator password using IJ Network Device Setup Utility.
Changing Administrator Password
Encryption Settings Screen Appears When Access Point Selected
from Search Screen
This screen appears automatically if the selected wireless router is encrypted. Set the same encryption
settings as those set for the wireless router.
Note
• For Windows, specify the encryption settings using IJ Network Device Setup Utility.
Performing/Changing Wireless LAN Settings
510
"You are connecting the printer to the non encrypted wireless
network" Appears
Security is not configured on the wireless router. The printer can still be used, so continue the setup
procedure and complete it.
Important
• If you connect to a network that is not protected with security measures, there is a risk of disclosing
data such as your personal information to a third party.
511
Checking Network Information
Checking Printer IP Address or MAC Address
Checking Computer IP Address or MAC Address
Checking Communication Between the Computer, the Printer, and the Wireless Router
Checking Network Settings Information
Checking Printer IP Address or MAC Address
To check the printer's IP Address or MAC address, print out the network settings information or use the
operation panel to display it.
• Display on the LCD.
LAN settings (Item for administrator)
• Print the network settings.
Printing Network Settings
Note
• For Windows, check the network setting information using IJ Network Device Setup Utility.
IJ Network Device Setup Utility Screen
Checking Computer IP Address or MAC Address
To check the IP Address or MAC address of your computer, follow the instructions below.
• For Windows:
1. Select Command Prompt as shown below.
◦ In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If Command
Prompt is not displayed on the Start screen, select the Search charm and search for
"Command Prompt".
◦ In Windows 7 or Windows Vista, click Start > All Programs > Accessories > Command
Prompt.
2. Enter "ipconfig/all" and press Enter.
The IP address and MAC address of your computer appear. If your computer is not connected to
a network, the IP address does not appear.
• For Mac OS:
1. Select System Preferences from Apple menu, and then click Network.
2. Make sure network interface used by computer is selected, and then click Advanced.
512
When you are using wireless LAN on your computer, make sure Wi-Fi is selected as network
interface. When you are using wired LAN, make sure Ethernet is selected.
3. Check the IP address or MAC address.
Click TCP/IP to check the IP address.
Click Hardware to check the MAC address.
Checking Communication Between the Computer, the Printer, and the
Wireless Router
Perform a ping test to check if communication is taking place.
• For Windows:
1.
Select Command Prompt as shown below.
◦ In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If Command
Prompt is not displayed on the Start screen, select the Search charm and search for
"Command Prompt".
◦ In Windows 7 or Windows Vista, click Start > All Programs > Accessories > Command
Prompt.
2. Type ping command and press Enter.
The ping command is as follows: ping XXX.XXX.XXX.XXX
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If communication is taking place, a message like the one shown below appears.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
If Request timed out appears, communication is not taking place.
• For Mac OS:
1. Start Network Utility as shown below.
◦ In Mac OS X v10.10 or Mac OS X v10.9, select Computer from Go menu of Finder, double-
click Macintosh HD > System > Library > CoreServices > Applications > Network Utility.
◦ In Mac OS X v10.8 or Mac OS X v10.7, open Utilities folder in Applications folder and
double-click Network Utility.
2. Click Ping.
3. Make sure Send only XX pings (XX are numbers) is selected.
4. Enter IP address of target printer or target wireless router in Enter the network address to ping.
5. Click Ping.
"XXX.XXX.XXX.XXX" is the IP address of the target device.
A message such as the following appears.
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
513
--- XXX.XXX.XXX.XXX ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating
with target device.
Checking Network Settings Information
To check the printer's network settings information, print out the network settings information or use the
operation panel to display it.
• Display on the LCD.
LAN settings (Item for administrator)
• Print the network settings.
Printing Network Settings
514
Restoring to Factory Defaults
Important
• For Windows:
Initialization erases all network settings on the printer, making printing operation from a computer over a
network impossible. To use the printer over a network again after restoring it to the factory defaults, use
the Setup CD-ROM or follow the instructions on the Canon website to redo setup.
• For Mac OS:
Initialization erases all network settings on the printer, making printing operation from a computer over a
network impossible. To use the printer over a network again after restoring it to the factory defaults,
follow the instructions on the Canon website to redo setup.
Initialize the network setting using the printer's operation panel.
Reset setting (Item for administrator)
515
Problems while Printing from Smartphone/Tablet
Cannot Print from Smartphone/Tablet
516
Cannot Print from Smartphone/Tablet
If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Cannot Communicate with Printer over Wireless LAN
Cannot Communicate with Printer while It Is in Direct Connection
Note
• For problems on printing with other connection methods or more on performing settings of each
connection method:
Using PIXMA/MAXIFY Cloud Link
Printing with Google Cloud Print
Printing from an AirPrint-enabled Printer with iOS Device
Cannot Communicate with Printer over Wireless LAN
If your smartphone/tablet cannot communicate with the printer, check the following.
Check1
Make sure printer is turned on.
Check2
Is icon displayed on LCD?
Press the HOME button, select LAN settings, and then set Change LAN to Activate wireless LAN.
If the icon is displayed, the printer is not connected to the wireless router.
Check3
Are network settings of printer identical with those of wireless router?
Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical
with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, print out the network setting information.
Printing Network Settings
For Windows, if the network settings of the printer are not identical with those of the wireless router, change
the network settings of the printer to match with those of the wireless router using IJ Network Device Setup
Utility.
Check4
Are network settings of your smartphone/tablet identical with those of wireless
router?
Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)
are identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
517
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check5
Make sure printer is not too far away from wireless router.
The wireless router is located indoors within the effective range for wireless communication. Locate the printer
within 164 ft. / 50 m from the wireless router.
Check6
Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Move the printer and wireless
router as necessary.
Check7
Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the wireless router as far away from the interference source as
possible.
Cannot Communicate with Printer while It Is in Direct Connection
If your smartphone/tablet cannot communicate with the printer in the direct connection, check the
following.
Check1
Make sure printer is turned on.
Check2
Is
icon displayed on LCD?
Press the HOME button, select LAN settings and then set Change LAN to Activate direct connect..
Check3
Check settings of your smartphone/tablet.
Make sure your smartphone/tablet can use the wireless LAN.
For more on performing setting of the wireless LAN, refer to the instruction manual provided with your
smartphone/tablet.
Check4
Have you selected printer as destination of your smartphone/tablet?
Select the access point name (SSID) of the printer with your smartphone/tablet.
Check5
Have you entered proper password specified for direct connection?
If the security setting of the direct connection is enabled, you need to enter the password to connect your
smartphone/tablet to the printer.
Check6
Make sure printer is not too far away.
Locate your smartphone/tablet close enough to communicate with the printer.
Check7
Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Move the printer as necessary.
518
Check8
Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the printer as far away from the interference source as possible.
Check9
Make sure 5 devices are already connected.
Direct connection does not allow more than 5 devices to be connected.
519
Printing Problems
Printing Does Not Start
Paper Jams
Print Results Are Unsatisfactory
No Ink Comes Out
Paper Does Not Feed Properly/"No Paper" Error
Printing Stops
Cannot Print Using AirPrint
Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows)
520
Printing Does Not Start
Check1
Make sure printer is securely plugged in and press ON button to turn it on.
The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains
lit.
Note
•
If you are printing large data such as photos or other graphics, printing may take longer to start. The
POWER lamp flashes while the computer is processing data and sending it to the printer. Wait until printing
starts.
Check2
If printer is turned off for some time, it may take longer to start printing.
Wait until printing starts.
Check3
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:
•
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
•
There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is connected to the network with a LAN cable or is
correctly set up for network use.
Check4
Is direct connection enabled?
To print using a mode other than the direct connection, disable the direct connection first.
Using Printer with Direct Connection
Check5
Make sure paper settings match information set for rear tray.
If the paper settings do not match the information set for the rear tray, an error message appears on the LCD.
Follow the instructions on the LCD to solve the problem.
Paper Settings
Note
• You can select whether the message which prevents misprinting is displayed.
• To change the message view setting when printing using the printer's operation panel:
Paper-related settings
•
To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
521
Changing the Printer Operation Mode (Mac OS)
Check6
If printing from a computer, delete unnecessary print jobs.
• For Windows:
Deleting the Undesired Print Job
•
For Mac OS:
Deleting the Undesired Print Job
Check7
Is feed slot cover closed?
If the feed slot cover is opened, close it slowly and press the OK button.
Check8
Is manual feed tray in paper feed position?
If the manual feed tray is in the paper jam clearing position, return the tray to the paper feed position and press
the OK button on the printer.
Check9
Is tank cover closed?
If the tank cover is opened when printing, close it.
Check10
Does page size setting match size of paper loaded in printer?
•
For Windows:
Press the OK button on the printer to clear the error. Then check Page Size setting in Page Setup sheet of
the printer driver and load paper that is the same size as the setting and try printing again.
Set the printer not to detect the width of the paper using the printer driver.
To set the printer not to detect the width of the paper, open the printer driver setup window, and in Custom
Settings under Maintenance sheet, select Disable paper width detection when printing from computer
check box, and then click OK.
To open the printer driver setup window, see How to Open the Printer Driver Setup Window.
* Clear Disable paper width detection when printing from computer check box again once printing is
complete, and then click OK.
•
For Mac OS:
Press the OK button on the printer to clear the error. Then check the Paper Size setting in the Page Setup
dialog and load paper that is the same size as the setting and try printing again.
Set the printer not to detect the width of the paper using the Canon IJ Printer Utility.
To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom
Settings in the pop-up menu, select Disable paper width detection when printing from computer check
box, and then click Apply.
To open the Canon IJ Printer Utility, see
Opening the Canon IJ Printer Utility.
* Clear the Disable paper width detection when printing from computer check box again once printing
is complete, and then click Apply.
Check11
Are media type and paper size specified properly in the printer driver?
When the media type is specified to Photo Paper Pro Premium Matte or Matte Photo Paper in the printer
driver, specify a paper size from the following size that has wide margins.
522
• A4 (Margin 25)
• Letter (Margin 25)/US Letter (Margin 25)
• A3 (Margin 25)
• A3+ (Margin 25)
• A2 (Margin 25)
•
17"x22" (Margin 25)/C (Margin 25)
Important
•
By canceling the safety margin regulation with the following method, you can print with normal paper size.
•
For Windows:
Click Print Options on Page Setup sheet of the printer driver. Then select Cancel the safety margin
regulation for paper size check box in the dialog that appears.
•
For Mac OS:
Select Cancel Margin Regulation check box in Paper Detailed Settings in the Print dialog.
If you print with normal paper size, conditions such as paper abrasion may cause paper stains or
deterioration of print quality depending on the environment. We recommend that you print with a paper size
that has wide margins.
Check12
Is your printer's printer driver is selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
•
For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
•
To make the printer the one selected by default, select Set as Default Printer.
•
For Mac OS:
Make sure your printer's name is selected in Printer in the Print dialog.
Note
•
To make the printer the one selected by default, select the printer for Default printer.
Check13
Set correct printer port. (Windows)
Make sure the correct printer port is set.
1. Log in using an account with administrator privileges.
2. Make the following settings.
• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Devices and Printers.
• In Windows 7, select Devices and Printers from Start menu.
• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
3. Open printer driver properties.
•
In Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series" icon (where "XXX" is your
printer's name), and then select Printer properties.
523
• In Windows Vista, right-click "Canon XXX series" icon (where "XXX" is your printer's name), and then
select Properties.
4. Click Ports tab to check port settings.
Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series" appearing in Printer
column is selected for Print to the following port(s).
•
If setting is incorrect:
Reinstall the printer driver from the Setup CD-ROM or the Canon website.
•
Printing does not start even though the printer is connected to the computer using a USB cable and the
port named "USBnnn" is selected:
In Windows 8.1 or Windows 8, select My Printer on Start screen to start My Printer. If My Printer is
not displayed on Start screen, select Search charm, and then search for "My Printer".
Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to set
the correct printer port, and then select your printer's name.
In Windows 7 or Windows Vista, click Start and select All programs, Canon Utilities, Canon My
Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the on-screen
instructions to set the correct printer port, and then select your printer's name.
If the problem is not resolved, reinstall the printer driver from the Setup CD-ROM or the Canon website.
Check14
Is print data extremely large? (Windows)
Click Print Options on Page Setup sheet of the printer driver. Then make sure Prevention of Print Data Loss
is set to On (Weak) in the dialog that appears.
If printing does not start even though Prevention of Print Data Loss is set to On (Weak), set it to On (Strong)
and start printing again.
* This may reduce print quality.
Check15
If printing from your computer, restart computer.
524
Paper Jams
When paper jams, a troubleshooting message appears automatically. Take the appropriate action described
in the message.
• When a Support Code and a Message Are Displayed on Computer Screen:
◦ For Windows:
◦ For Mac OS:
* The screen differs depending on the OS you are using.
525
• When a Support Code and a Message Are Displayed on LCD:
To remove the jammed paper, see List of Support Code for Error (Paper Jams).
Note
• You can also search for details on resolving the errors indicated by the support code shown.
Search
526
Print Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the
paper and print quality settings first.
Check1
Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method for checking the paper and print quality settings differs depending on what you are using your printer
for.
Printing from a PictBridge (Wireless LAN)
compliant device
Check the settings on your PictBridge (Wireless LAN) compliant device.
PictBridge (Wireless LAN) Print Settings
Check the settings using the operation panel.
PictBridge print settings
Printing from your computer Check the settings using the printer driver.
Printing with Easy Setup
Check2
Make sure appropriate print quality is selected (see table above).
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
Note
•
When printing from a PictBridge (Wireless LAN) compliant device, set the print quality setting using the
operation panel.
This setting cannot be made on the PictBridge (Wireless LAN) compliant device.
Check3
When using wireless LAN, make sure radio status is good.
Checking Wireless Network Status
If the radio status is poor, it may be possible that print results are not satisfactory or the printing speed is slow.
Retry printing after the radio status improves.
If the problem is not resolved even after the radio status improves, use the printer via USB or a wired LAN.
Check4
If problem is not resolved, check other causes.
See also the sections below:
527
Cannot Complete Printing
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
Lines Are Misaligned
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
Paper Is Smudged / Printed Surface Is Scratched
Back of Paper Is Smudged
Vertical Line Next to Image
Uneven or Streaked Colors
Small Dots of Ink Adheres to Margins of Paper
Printed Colors Are Inaccurate
Documents Are Printed in Monochrome
528
Cannot Complete Printing
Check1
Select setting not to compress printing data. (Windows)
If you select the setting not to compress the printing data with an application software you are using, the printing
result may be improved.
Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to
compress print data check box and click OK.
* Clear the check box once printing is complete.
Check2
Is print data extremely large? (Windows)
Click Print Options on Page Setup sheet of the printer driver. Then make sure Prevention of Print Data Loss
is set to On (Weak) in the dialog that appears.
If printing does not start even though Prevention of Print Data Loss is set to On (Weak), set it to On (Strong)
and start printing again.
* This may reduce print quality.
Check3
Your hard disk may not have sufficient free space to store job.
Delete unnecessary files to free up disk space.
529
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks
Appear
Paper Is Blank
Printing Is Blurry
Colors Are Wrong
530
White Streaks Appear
Check1
Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2
Check status of ink tanks. Replace ink tank if ink has run out.
Replacing Ink
Check3
Print nozzle check pattern and perform any necessary maintenance operations
such as print head cleaning.
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, print head deep cleaning, and system
cleaning, see Maintenance Procedure.
•
If nozzle check pattern is not printed correctly:
Check if the ink tank for the problem color is empty.
If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again.
•
If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
•
If problem is not resolved after performing print head deep cleaning:
Perform system cleaning manually.
If the problem is not resolved after performing the system cleaning manually, perform the print head deep
cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact
your nearest Canon service center to request a repair.
Note
• If you use the printer in the highlands, the blurs and the streaks may appear on the print result at
regular intervals (about 2 to 3 months) by barometric effects. To prevent blur and streak, set System
cleaning frequency to Short on the printer's operation panel.
System cleaning consumes many ink. Set System cleaning frequency to Short if necessary.
Check4
When using paper with one printable surface, make sure paper is loaded with
printable side facing up.
531
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
532
Lines Are Misaligned
Check1
Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2
Perform print head alignment.
If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.
Aligning the Print Head
Note
•
If the problem is not resolved after performing the print head alignment, perform print head alignment
manually. See
Aligning the Print Head Manually.
Check3
Increase print quality and try printing again.
Increasing the print quality using the printer driver may improve the print result.
533
Lines Incomplete or Missing (Windows)
Check1
Are you using Page Layout Printing or Binding Margin function?
When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening
the lines in the document.
Check2
Is print data extremely large?
Click Print Options on Page Setup sheet of the printer driver. Then make sure Prevention of Print Data Loss
is set to On (Weak) in the dialog that appears.
If printing does not start even though Prevention of Print Data Loss is set to On (Weak), set it to On (Strong)
and start printing again.
* This may reduce print quality.
534
Images Incomplete or Missing (Windows)
Check1
Select setting not to compress printing data.
If you select the setting not to compress the printing data with an application software you are using, the printing
result may be improved.
Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to
compress print data check box and click OK.
* Clear the check box once printing is complete.
Check2
Is print data extremely large?
Click Print Options on Page Setup sheet of the printer driver. Then make sure Prevention of Print Data Loss
is set to On (Weak) in the dialog that appears.
If printing does not start even though Prevention of Print Data Loss is set to On (Weak), set it to On (Strong)
and start printing again.
* This may reduce print quality.
535
Ink Blots / Paper Curl
Ink Blots
Paper Curl
Check1
Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2
Use Photo Paper to print photos.
To print data with high color saturation such as photographs or images with dark colors, we recommend that you
use Photo Paper Plus Glossy II or other Canon specialty paper.
Media Types You Can Use
536
Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged
Smudged Edges Smudged Surface
Printed Surface Is Scratched
Check1
Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2
Check paper type.
•
Make sure you are using the right paper for what you are printing.
Media Types You Can Use
•
For borderless printing, use a paper suitable for borderless printing.
If the paper you are using is not suitable for borderless printing, the print quality may be reduced at the top
and bottom edges of the paper.
Printing Area
Check3
Correct curl before loading paper.
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. Rolling
this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality.
We recommend putting unused paper back into the package and storing it flat.
• Plain Paper
Turn the paper over and reload it to print on the other side.
Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case, load the
paper with the other side facing up. It may resolve the problem.
537
• Other Paper
If the paper corners curl more than 0.1 inch / 3 mm (A) in height, the paper may smudge or may not feed
properly. Follow the instructions below to correct the paper curl.
1.
Roll up paper in opposite direction to paper curl as shown below.
2.
Check that paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
•
Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.
Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing.
This may improve the print result.
(C) Print side
We recommend feeding paper that has been curled outward one sheet at a time.
Check4
Set printer to prevent paper abrasion.
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper. If
you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper
abrasion using the operation panel.
* Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs.
Press the HOME button, select Various settings, Device settings, and Print settings, and then set Prevent
paper abrasion to ON.
Changing Settings from Operation Panel
Check5
Specify a paper size that has 25 mm margins.
If the top or bottom edge of the printing surface has been scratched or smudged, print with a paper size that has
wide margins (25 mm margins).
When you print on Photo Paper Pro Premium Matte PM-101 or Matte Photo Paper MP-101, we recommend that
you print with a 25 mm margins paper size or 4" x 6" (10 x 15 cm) size.
538
Check6
Do not print outside recommended printing area.
If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper.
Resize the document using application software.
Printing Area
Check7
Is paper feed roller dirty?
Clean the paper feed roller.
Cleaning the Paper Feed Roller
Note
•
Cleaning the paper feed roller abrades it, so do this only when necessary.
Check8
Is inside of printer dirty?
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform the bottom plate cleaning to clean the inside of the printer.
Cleaning the Inside of the Printer (Bottom Plate Cleaning)
Note
•
To prevent staining inside the printer, be sure to set the correct paper size.
Check9
Increase the print interval.
Increasing the print interval allows the printed surface to dry, preventing smudges and scratches.
Press the HOME button, select Various settings, Device settings, and Advanced paper settings. Select a
media type, select Pause between pages, and then select a interval setting.
Note
•
Alternatively, press the HOME button, select , and select Advanced on Rear tray paper
information screen to display Pause between pages screen.
539
Back of Paper Is Smudged
Check1
Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2
Perform bottom plate cleaning to clean inside of printer.
Cleaning the Inside of the Printer (Bottom Plate Cleaning)
Note
•
During borderless printing, duplex printing, or too much printing, ink may stain the inside of the printer.
540
Vertical Line Next to Image
Check
Is loaded paper size correct?
If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. A small amount
of ink is ejected for cleaning.
Set the paper size to match the loaded paper.
Print Results Are Unsatisfactory
Note
•
The direction of the vertical line pattern may vary depending on the image data or the print setting.
•
This printer performs automatic cleaning when necessary to keep printouts clean.
Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may get onto
the paper if the loaded paper is larger than the set size.
541
Uneven or Streaked Colors
Uneven Colors
Streaked Colors
Check1
Check paper and print quality settings.
Print Results Are Unsatisfactory
Check2
Print nozzle check pattern and perform any necessary maintenance operations
such as print head cleaning.
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, print head deep cleaning, and system
cleaning, see Maintenance Procedure.
•
If nozzle check pattern is not printed correctly:
Check if the ink tank for the problem color is empty.
If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again.
• If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
542
• If problem is not resolved after performing print head deep cleaning:
Perform system cleaning manually.
If the problem is not resolved after performing the system cleaning manually, perform the print head deep
cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact
your nearest Canon service center to request a repair.
Note
• If you use the printer in the highlands, the blurs and the streaks may appear on the print result at
regular intervals (about 2 to 3 months) by barometric effects. To prevent blur and streak, set System
cleaning frequency to Short on the printer's operation panel.
System cleaning consumes many ink. Set System cleaning frequency to Short if necessary.
Check3
Perform print head alignment.
Aligning the Print Head
Note
•
If the problem is not resolved after performing the print head alignment, perform print head alignment
manually. See
Aligning the Print Head Manually.
Check4
Make sure clear coating area setting.
•
For Windows:
On Main sheet, select Manual for Color/Intensity, and then click Set....
If Clear Coating Area in Clear Coating sheet of the printer driver is set to Auto, Clear Coating may have
an unexpected effect on the printing result depending on the image.
In this case, set Clear Coating Area to Overall.
Changing the Clear Coating Settings
•
For Mac OS:
If Clear Coating Area in Paper Detailed Settings in the Print dialog is set to Auto, Clear Coating may
have an unexpected effect on the printing result depending on the image.
In this case, set Clear Coating Area to Overall.
Changing the Clear Coating Settings
543
Small Dots of Ink Adheres to Margins of Paper
Check
Is printer used in an environment with proper temperature and humidity?
If the printer is used in an environment with low temperature and humidity, small dots of ink are sprayed on the
margins of paper due to static electricity.
When printing on the photo paper, you are recommended to use your printer in a proper environment. For
details, see Handling Paper.
544
Printed Colors Are Inaccurate
Check1
Adjust colors in printer driver.
•
For Windows:
On Main sheet of the printer driver, select Manual for Color/Intensity and click Set.... On Color
Adjustment sheet, adjust the color.
•
For Mac OS:
On Color Options in Clear Coating in the Print dialog, adjust the color.
Check2
Adjust colors on computer or monitor.
Refer to the instruction manuals of computer and monitor to adjust the colors.
Check3
Print nozzle check pattern and perform any necessary maintenance operations
such as print head cleaning.
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, print head deep cleaning, and system
cleaning, see Maintenance Procedure.
•
If nozzle check pattern is not printed correctly:
Check if the ink tank for the problem color is empty.
If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again.
•
If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
•
If problem is not resolved after performing print head deep cleaning:
Perform system cleaning manually.
If the problem is not resolved after performing the system cleaning manually, perform the print head deep
cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact
your nearest Canon service center to request a repair.
Note
• If you use the printer in the highlands, the blurs and the streaks may appear on the print result at
regular intervals (about 2 to 3 months) by barometric effects. To prevent blur and streak, set System
cleaning frequency to Short on the printer's operation panel.
System cleaning consumes many ink. Set System cleaning frequency to Short if necessary.
Check4
Perform color calibration.
The print head characteristics gradually change through repeated use, and colors may change. There may be a
slight difference in how colors are printed after the print head replacement because of individual variation among
the print heads.
Perform color calibration to correct the color.
Performing Color Calibration Using the Operation Panel
545
Note
•
Color may change slightly even on the same model of printer if you use a different version of the firmware
or printer driver, or when you print under different settings or in a different printing environment. Prepare
the printing environment before performing color calibration.
546
Documents Are Printed in Monochrome
Check1
Is monochrome print set on in printer driver?
•
For Windows:
On Main sheet of the printer driver, clear Black and White Photo Print check box.
•
For Mac OS:
On Quality & Media in the Print dialog, clear Black and White Photo Print check box.
Check2
Print nozzle check pattern and perform any necessary maintenance operations
such as print head cleaning.
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, print head deep cleaning, and system
cleaning, see Maintenance Procedure.
•
If nozzle check pattern is not printed correctly:
Check if the ink tank for the problem color is empty.
If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again.
•
If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
•
If problem is not resolved after performing print head deep cleaning:
Perform system cleaning manually.
If the problem is not resolved after performing the system cleaning manually, perform the print head deep
cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact
your nearest Canon service center to request a repair.
Note
•
If you use the printer in the highlands, the blurs and the streaks may appear on the print result at
regular intervals (about 2 to 3 months) by barometric effects. To prevent blur and streak, set System
cleaning frequency to Short on the printer's operation panel.
System cleaning consumes many ink. Set System cleaning frequency to Short if necessary.
547
No Ink Comes Out
Check1
Has ink run out?
Checking the Ink Status with the LCD on the Printer
Check2
Are print head nozzles clogged?
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, print head deep cleaning, and system
cleaning, see
Maintenance Procedure.
•
If nozzle check pattern is not printed correctly:
Check if the ink tank for the problem color is empty.
If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again.
•
If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
•
If problem is not resolved after performing print head deep cleaning:
Perform system cleaning manually.
If the problem is not resolved after performing the system cleaning manually, perform the print head deep
cleaning after 24 hours later. If the problem is not resolved yet, the print head may be damaged. Contact
your nearest Canon service center to request a repair.
Note
•
If you use the printer in the highlands, the blurs and the streaks may appear on the print result at
regular intervals (about 2 to 3 months) by barometric effects. To prevent blur and streak, set System
cleaning frequency to Short on the printer's operation panel.
System cleaning consumes many ink. Set System cleaning frequency to Short if necessary.
548
Paper Does Not Feed Properly/"No Paper" Error
Check1
Make sure paper is loaded.
Handling Paper
Check2
When loading paper, consider the following.
•
When loading two or more sheets of paper, flip through the paper before loading.
•
When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
•
When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
•
Always load the paper in portrait orientation, regardless of the printing orientation.
In the manual feed tray:
When you load the paper, load one sheet at a time. When you print continuously, set the next paper after the last
one is finished printing.
Check3
Is paper too thick or curled?
Media Types You Cannot Use
Check4
When loading postcards, consider the following:
•
If a postcard is curled, it may not feed properly even though the paper stack does not exceed the paper load
limit.
Load Japanese postcards with their postcode column downward.
Check5
Check paper source setting.
Switching the Paper Source to Match the Purpose
Check6
Make sure paper weight is suitable for use with printer.
Media Types You Can Use
Check7
Make sure there are not any foreign objects in rear tray or manual feed tray.
549
If the paper tears in the rear tray or the manual feed tray, see Paper Jams to remove it.
If there are any foreign objects in the rear tray or manual feed tray, be sure to turn off the printer, unplug it and
remove the foreign object.
Note
• If the feed slot cover is opened, close it slowly.
Check8
Clean paper feed roller.
Cleaning the Paper Feed Roller
Note
•
Cleaning the paper feed roller abrades it, so do this only when necessary.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
550
Printing Stops
Check1
Is paper loaded?
Make sure paper is loaded.
If necessary, load paper.
Check2
Do documents to be printed have many photographs or illustrations?
It takes time for the printer and the computer to process large data such as photos or other graphics, so it may
seem that the printer is not working.
Also, if you are printing data that requires a lot of ink on successive sheets of plain paper, the printer may pause
temporarily. In either case, wait until the process is complete.
Note
•
If you are printing a document with a large printing area or printing several copies, printing may pause to
allow the ink to dry.
Check3
Has printer been printing continuously for a long period?
If the printer has been printing continuously for a long time, the print head or other parts around it may overheat.
The printer may stop printing at a line break for a period of time and then resume printing.
In this case, wait a while without doing anything. If the printing does not resume, interrupt your print session and
turn the printer off for at least 15 minutes.
Caution
•
Print head and surrounding area can become extremely hot. Never touch print head or nearby
components.
551
Cannot Print Using AirPrint
Check1
Make sure printer is turned on.
If the printer is turned on, turn it off and back on, and then check whether the issue is resolved.
Check2
Make sure printer is connected by LAN to same network subnet as AirPrint
compliant device when printing over LAN.
Check3
Make sure printer has enough paper and ink.
Check4
Make sure no error message is displayed on printer's LCD.
If the problem is not resolved, use the printer driver on your computer to execute printing and check whether
the document can be printed normally on the printer.
552
Paper Does Not Feed from Paper Source Specified in Printer Driver
(Windows)
Check
Is paper source setting inconsistent between application program and printer
driver?
Change the application software setting corresponding to the printer driver setting, or click Print Options on
Page Setup sheet of the printer driver and select Disable the paper source setting of the application
software on Print Options screen.
When the paper source setting is inconsistent between an application program and the printer driver, the
application software setting takes precedence.
553
Mechanical Problems
Power Does Not Come On
Power Shuts Off By Itself
USB Connection Problems
Cannot Communicate with Printer via USB
LCD Is Off
LCD Shows Wrong Language
Printer Status Monitor Not Displayed (Windows)
It Takes a Long Time for Printer to Warm Up/Printer Is Making an Operation
Noise
554
Power Does Not Come On
Check1
Press ON button.
Check2
Make sure power plug is securely connected to printer, and then turn it back on.
Check3
Unplug printer, leave it for at least 3 minutes, and then plug it back in and turn it
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
555
Power Shuts Off By Itself
Check
If printer is set to turn off automatically after a certain time, disable this setting.
If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that
time has elapsed.
•
If you are using a Windows and if you do not want the printer to turn off automatically:
Open the printer driver setup window and in Auto Power in Maintenance sheet, select Disable for Auto
Power Off.
•
If you are using a Mac OS and if you do not want the printer to turn off automatically:
Open Canon IJ Printer Utility, select Power Settings in the pop-up menu, and then select Disable for Auto
Power Off on Auto Power.
Note
•
You can also enable the printer to turn on/off automatically from the operation panel.
Energy saving settings (Item for administrator)
556
USB Connection Problems
Printing Is Slow/Hi-Speed USB Connection Does Not Work/"This
device can perform faster" Message Appears (Windows)
If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of
USB 1.1. In this case, the printer works properly but printing speed may slow down due to the
communication speed.
Check
Check following to make sure your system environment supports Hi-Speed
USB connection.
• Does the USB port on your computer support Hi-Speed USB connection?
•
Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
•
Does the operating system of your computer support Hi-Speed USB connection?
Install the latest update for your computer.
•
Is the Hi-Speed USB driver working properly?
If necessary, obtain and install the latest version of the Hi-Speed USB driver for your computer.
Important
•
For more information, contact the manufacturer of your computer, USB cable, or USB hub.
557
Cannot Communicate with Printer via USB
Check1
Make sure printer is turned on.
Check2
Connect USB cable properly.
As the illustration below, the USB port is at the side of the printer.
Check3
Make sure Enable bidirectional support is selected in Ports sheet of
properties dialog box of printer driver. (Windows)
How to Open the Printer Driver Setup Window
558
LCD Is Off
• If POWER lamp is off:
The printer is not powered on. Check that the power cord is connected and press the ON button.
• If POWER lamp is lit:
The LCD may be in screen-saver mode. Press any button on the operation panel.
559
LCD Shows Wrong Language
Follow the instructions below to select your language.
1.
Press HOME button and wait for about 5 seconds.
2.
Select Various settings on HOME screen.
LCD and Operation Panel
3.
Press OK button.
4.
Press button 7 times and press OK button.
5.
Use button to select a language for LCD and press OK button.
560
Printer Status Monitor Not Displayed (Windows)
Check
Is printer status monitor enabled?
Make sure Enable Status Monitor is selected on the Option menu of the printer status monitor.
1.
Open printer driver setup window.
How to Open the Printer Driver Setup Window
2.
On Maintenance sheet, click View Printer Status.
3.
Select Enable Status Monitor on Option menu if it is not selected.
561
It Takes a Long Time for Printer to Warm Up/Printer Is Making an
Operation Noise
Check1
If it takes a long time for printer to warm up after print job is sent, wait until
printing starts.
To clean the clogged print head nozzles, the printer is set to perform the system cleaning automatically on a
regular basis. While the function is performed, printing does not start. Wait until the system cleaning is finished.
Check2
If it takes a long time for printer to warm up after replacing ink tanks, wait until
warm-up operation is finished.
To equalize the density of ink, the printer is set to automatic ink quality maintenance for stirring ink automatically
on a regular basis. While the ink is stirred, printing does not start. Wait until the operation is finished.
Check3
When printer is making an operation noise, wait until operation noise stops.
If the printer is turned off for some time, it may make an operation noise to start printing. Wait until the printer
stops making an operation noise.
562
Installation and Download Problems
Cannot Install Printer Driver
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear
(Windows)
Updating Printer Driver in Network Environment (Windows)
Uninstalling IJ Network Device Setup Utility (Windows)
563
Cannot Install Printer Driver
For Windows:
For Mac OS:
For Windows:
• If installation does not start when you insert Setup CD-ROM:
Follow the instructions below to start the installation.
1. Make the following settings.
◦ In Windows 8.1 or Windows 8, select the Explorer icon in Taskbar on Desktop, and then
select Computer from list on left.
◦ In Windows 7 or Windows Vista, click Start, and then click Computer.
2. Double-click CD-ROM icon in the window that appears.
If the contents of the CD-ROM appear, double-click MSETUP4.EXE.
If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website.
Note
• If the CD-ROM icon does not appear, try the following:
• Remove the CD-ROM from your computer and reinsert it.
• Restart your computer.
If the icon still does not appear, try a different disc and see if it appears. If it does, there is a
problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair.
564
• If you cannot get past the Printer Connection screen:
Cannot Proceed beyond Printer Connection Screen
• Other cases:
Reinstall the printer driver.
If the driver was not installed correctly, uninstall the printer driver, restart your computer, and then
reinstall the driver.
Deleting the Unnecessary Printer Driver
Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website.
Note
• If the installer was stopped due to a Windows error, Windows operation may be unstable, and
you may not be able to install the drivers. Restart your computer and then reinstall the drivers.
For Mac OS:
Download the driver from the support page of Canon website and reinstall it.
565
Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does
Not Appear (Windows)
If Easy-WebPrint EX does not start or its menu does not appear on Internet Explorer, check the following.
Check1
Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet
Explorer's View menu?
If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the
latest version of Easy-WebPrint EX from the Canon website.
Note
•
If Easy-WebPrint EX is not installed, a message asking you to install it may appear in the notification area
on the desktop. Click the message and follow the instructions to install Easy-WebPrint EX.
•
Internet access is required to install or download Easy-WebPrint EX.
Check2
Is Canon Easy-WebPrint EX selected on Toolbars menu in Internet Explorer's
View menu?
If Canon Easy-WebPrint EX is not selected, Easy-WebPrint EX is disabled. Select Canon Easy-WebPrint EX
to enable it.
Check3
Check the following to make sure your system environment supports Easy-
WebPrint EX.
•
Is it installed on the computer with proper system requirements?
•
Did you start it using a compatible version of Internet Explorer?
Visit Canon website for more information of the system requirements of Easy-WebPrint
EX.
566
Updating Printer Driver in Network Environment (Windows)
Download the latest printer driver.
The latest printer driver for your model are available for download on the Canon website.
Uninstall the existing printer driver and follow the installation instructions to install the latest printer driver
that you downloaded. In the connection method selection screen, select Use the printer with wireless LAN
connection or Use the printer with wired LAN connection according to the connection method you use.
The printer is detected automatically in the network.
Make sure the printer was found, and install the printer driver following the on-screen instructions.
Note
• The network settings on the printer are not affected, so the printer can be used on the network without
redoing settings.
567
Uninstalling IJ Network Device Setup Utility (Windows)
To uninstall IJ Network Device Setup Utility from your computer, follow these steps.
Important
• Even if IJ Network Device Setup Utility is uninstalled, you can still use a network to print or scan from
the computer. However, you cannot use the network to change the network settings.
• Log into a user account with administrator privileges.
1.
To uninstall IJ Network Device Setup Utility, follow these steps.
• Windows 8.1 or Windows 8:
1. Select Control Panel from Settings charm in Desktop > Programs > Programs and
Features.
2. Select IJ Network Device Setup Utility from program list, and then click Uninstall.
If User Account Control screen appears, click Continue.
• Windows 7 or Windows Vista:
1.
Click Start > Control Panel > Programs > Programs and Features.
2. Select IJ Network Device Setup Utility from program list, and then click Uninstall.
If User Account Control screen appears, click Continue.
2.
When confirmation message appears, click Yes.
When message appears saying to restart your computer, click OK and restart computer.
568
Errors and Messages
An Error Occurs
Message Appears
Error Message Appears on PictBridge (Wireless LAN) Compliant Device
Checking Error History on Operation Panel
569
An Error Occurs
If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
If an error occurs, a support code (error number) appears on the computer screen or the LCD.
When a Support Code and a Message Are Displayed on Computer Screen:
•
For Windows:
• For Mac OS:
* The screen differs depending on the OS you are using.
When a Support Code and a Message Are Displayed on LCD:
570
For more on resolving errors with support codes, see List of Support Code for Error.
Note
• You can also search for details on resolving the errors indicated by the support code shown.
Search
To resolve errors that do not have support codes, see Message Appears.
571
Message Appears
This section describes some of the errors and messages that may appear.
Note
• A support code (error number) is displayed on the computer or on the LCD for some errors. For details
on errors that have support code, see List of Support Code for Error.
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS)
Writing Error/Output Error/Communication Error (Windows)
Check1
If POWER lamp is off, make sure printer is plugged in and turn it on.
The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and
remains lit.
Check2
Make sure correct printer port is set in printer driver.
* In the following instructions, "XXX" signifies your printer's name.
1.
Log in using an account with administrator privileges.
2.
Make the following settings.
•
In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Devices and Printers.
•
In Windows 7, select Devices and Printers from Start menu.
•
In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
3.
Open printer driver properties.
• In Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series" icon (where "XXX" is your
printer's name), and then select Printer properties.
• In Windows Vista, right-click "Canon XXX series" icon (where "XXX" is your printer's name), and then
select Properties.
4. Click Ports tab to check port settings.
Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series" appearing in
Printer column is selected for Print to the following port(s).
•
If setting is incorrect:
Reinstall the printer driver from the Setup CD-ROM or the Canon website.
• Printing does not start even though the printer is connected to the computer using a USB cable and
the port named "USBnnn" is selected:
In Windows 8.1 or Windows 8, select My Printer on Start screen to start My Printer. If My Printer is
not displayed on Start screen, select Search charm, and then search for "My Printer".
572
Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to
set the correct printer port, and then select your printer's name.
In Windows 7 or Windows Vista, click Start and select All programs, Canon Utilities, Canon My
Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the on-screen
instructions to set the correct printer port, and then select your printer's name.
If the problem is not resolved, reinstall the printer driver from the Setup CD-ROM or the Canon
website.
Check3
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
•
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
•
There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is connected to the network with a LAN cable or is
correctly set up for network use.
Check4
Make sure printer driver is installed correctly.
Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver and
reinstall them from the Setup CD-ROM or the Canon website.
Check5
When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1.
Open the Device Manager on your computer as shown below.
If the User Account Control screen appears, follow the on-screen instructions.
•
In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Device Manager.
•
In Windows 7 or Windows Vista, click Control Panel, Hardware and Sound, and Device Manager.
2.
Double-click Universal Serial Bus controllers and USB Printing Support.
If the USB Printing Support Properties screen does not appear, make sure the printer is correctly
connected to the computer.
Check3
Make sure printer is properly connected to computer.
3. Click General tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check
If an error message appears outside printer status monitor, check the
following:
573
• "Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
• "Could not spool successfully due to insufficient memory"
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
•
"Printer driver could not be found"
Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver
and reinstall them from the Setup CD-ROM or the Canon website.
•
"Could not print Application name - File name"
Try printing again once the current job is complete.
Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is
Displayed (Windows)
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a screen appears asking for
permission to send the printer and application usage information every month for about ten years.
Read the information on the screen and follow the instructions below.
• If you agree to participate in survey program:
Click Agree and follow the on-screen instructions. The printer usage information is sent via the
Internet. Once you have completed the procedure, the information is subsequently sent automatically
and the confirmation screen does not reappear.
Note
• When the information is being sent, a warning such as an Internet security message may appear.
Make sure the program name is "IJPLMUI.exe" and allow it.
574
• If you clear Send automatically from the next time check box, the information will not be sent
automatically from next time and a confirmation screen will appear at the time of the next survey.
To send the information automatically, see Changing confirmation screen setting:.
• If you do not agree to participate in survey program:
Click Do not agree. The confirmation screen closes and the survey is skipped. The confirmation
screen will reappear one month later.
• To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program:
To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program, click Uninstall and follow the
on-screen instructions.
• Changing confirmation screen setting:
1. Make the following settings.
◦ In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop >
Programs > Programs and Features.
◦ In Windows 7, or Windows Vista, select Start menu > Control Panel > Programs >
Programs and Features.
Note
• A confirmation/warning dialog box may appear when installing, uninstalling or starting up
software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged in on an account with administrator privileges, follow the on-screen
instructions.
2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program.
3. Select Change.
If you select Yes after you have followed the on-screen instructions, the confirmation screen will
appear at the time of the next survey.
If you select No, the information will be sent automatically.
Note
• If you select Uninstall, the Inkjet Printer/Scanner/Fax Extended Survey Program is
uninstalled. Follow the on-screen instructions.
Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears
(Mac OS)
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application
software usage information is sent every month for about ten years. The Inkjet Printer/Scanner/Fax
Extended Survey Program icon appears in the Dock when it is time to send the printer usage
information.
575
Click the icon, read the information that appears, and then follow the instructions below.
• If you agree to participate in survey program:
Click Agree and follow the on-screen instructions. The printer usage information is sent via the
Internet. Once you have completed the procedure, the information is subsequently sent automatically
and the confirmation screen does not reappear.
Note
• If you clear Send automatically from the next time check box, the information will not be sent
automatically the next time and the Inkjet Printer/Scanner/Fax Extended Survey Program icon
will appear in the dock at the time of the next survey.
• If you do not agree to participate in survey program:
Click Do not agree. The confirmation screen closes and the survey is skipped. The confirmation
screen will reappear one month later.
• To stop sending information:
Click Turn off. This stops the Inkjet Printer/Scanner/Fax Extended Survey Program, and information
is not sent. To resume the survey, see Changing setting:.
• To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program:
1. Stop Inkjet Printer/Scanner/Fax Extended Survey Program.
Changing setting:
2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet
Extended Survey Program folder.
576
3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file to Trash.
4. Restart computer.
Empty Trash and restart your computer.
• Changing setting:
To display the confirmation screen every time the printer usage information is sent or to resume
surveying, follow the procedure below.
1. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet
Extended Survey Program folder.
2. Double-click Canon Inkjet Printer/Scanner/Fax Extended Survey Program icon.
◦ Do not display the confirmation screen when information is sent:
If the check box is selected, the information will be sent automatically.
If the check box is not selected, Inkjet Printer/Scanner/Fax Extended Survey Program
icon will appear in the Dock at the time of the next survey. Click the icon and follow the on-
screen instructions.
◦ Turn off/Turn on button:
Click the Turn off button to stop the Inkjet Printer/Scanner/Fax Extended Survey Program.
Click the Turn on button to restart the Inkjet Printer/Scanner/Fax Extended Survey Program.
577
Error Message Appears on PictBridge (Wireless LAN) Compliant
Device
The following errors may occur when you print directly from a PictBridge (Wireless LAN) compliant device.
Follow the instructions below to resolve them.
Note
• This section describes errors that appear on Canon-brand PictBridge (Wireless LAN) compliant
devices. The error messages and operations may vary depending on the device you are using. For
errors on other brands of PictBridge (Wireless LAN) compliant devices, check the support code (error
number) on the LCD and take the appropriate action to clear the error.
List of Support Code for Error
• For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also refer
to the instruction manual of the device. For other device problems, contact the manufacturer.
Error Message on
PictBridge
(Wireless LAN)
Compliant Device
What to Do
"Printer in use" If the printer is printing from the computer or warming up, wait until it finishes.
When it is ready, the printer starts automatically.
If the printer is not printing from a computer or warming up, check the support code on the LCD
and take the appropriate action to resolve the error.
List of Support Code for Error
"No paper" Load paper and select Continue* in the display of your PictBridge (Wireless LAN) compliant
device.
* Alternatively, load paper and press the OK button on the printer to resume printing.
"Paper Error"/"Media
type error"
Check the support code on the LCD and take the appropriate action to resolve the error.
List of Support Code for Error
"Paper jam" Select Stop in the display of your PictBridge (Wireless LAN) compliant device to stop printing.
Remove the jammed paper, load new paper, press the OK button on the printer, and try printing
again.
"Printer cover open" Check the support code on the LCD and take the appropriate action to resolve the error.
List of Support Code for Error
"No print head" The print head is defective or is not installed.
Check the support code on the LCD and take the appropriate action to resolve the error.
List of Support Code for Error
578
"No ink"/"Ink cassette
error"
Check the support code on the LCD and take the appropriate action to resolve the error.
List of Support Code for Error
"Ink Error" Check the support code on the LCD and take the appropriate action to resolve the error.
List of Support Code for Error
"Hardware Error" Check the support code on the LCD and take the appropriate action to resolve the error.
List of Support Code for Error
"Printer error" An error requiring servicing may have occurred.
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a
repair.
579
Checking Error History on Operation Panel
Follow the instructions below to display the error history.
1. Make sure printer is turned on.
2.
Select Printer information on HOME screen.
LCD and Operation Panel
3.
Use button to select Error history and press OK button.
Up to 5 error histories is displayed.
For details on the support code, see List of Support Code for Error.
580
If You Cannot Solve a Problem
If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through
the Support page of the Canon website or contact your nearest Canon service center.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Caution
• If the printer emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the printer and
contact the seller you bought it from or your nearest Canon service center. Never attempt to repair or
disassemble the printer yourself.
• If you attempt to repair or take apart the printer, your warranty will be invalidated even if it has not
expired.
Before contacting the service center, note the following:
• Product name
(Your printer's name is written on the front cover of the setup manual.)
• Serial number (see setup manual)
• Details of problem
• What you tried to solve the problem, and what happened
581
List of Support Code for Error
Support code appears on the LCD and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the LCD and computer screen and take the
appropriate action in response.
Support Code Appears on LCD and Computer Screen
• 1000 to 1ZZZ
1000 1006 1062 1200 1201 1204
1205 1206 1207 1208 1209 1250
1261 1270 1293 1300 1340 1401
1403 1405 1406 1407 1408 1409
140A 140B 140C 140D 140E 140F
1410 1411 1412 1413 1414 1415
1416 1417 1418 1419 141A 141B
1466 1467 1491 1493 1551 1552
1600 1660 1681 1684 1720 1721
1722 1730 1731 1751 1752 1753
1880 1881 1890
• 2000 to 2ZZZ
2102 2103 2114 2123 2500 2501
2502 2503
• 3000 to 3ZZZ
3000 3250 3306 3310 3311 3312
3313 3314 3315 3316 3317 3318
3319 3413
• 4000 to 4ZZZ
4100 4103 4109 4111
• 5000 to 5ZZZ
5100 5110 5200 520A 520B 520C
582
520D 5250 5400 5403 5700 5701
5B16 5C00 5C01 5C10 5C11 5C12
5C13 5C14 5C20
• 6000 to 6ZZZ
6000 6500 6502 6700 6701 6800
6801 6900 6901 6902 6910 6911
6920 6921 6930 6931 6932 6933
6940 6941 6942 6943 6944 6945
6946 6F00
•
7000 to 7ZZZ
7400 7401 7402
• 8000 to 8ZZZ
8100 8200
• A000 to ZZZZ
B202 B203 B204 B205 B206 B207
B208 B209 B400 B505 B506 B507
B600 B801 B802
For paper jam support codes, see also List of Support Code for Error (Paper Jams).
583
List of Support Code for Error (Paper Jams)
If paper jams, remove it following the appropriate procedure as shown below.
• If you can see the jammed paper at the paper output slot, the rear tray, or the manual feed tray:
1300
• If the paper tears and you cannot remove it from the paper output slot, from the rear tray, or from the
manual feed tray:
Paper Is Jammed inside Printer
• Cases other than above:
Other Cases
584
1300
Cause
Paper is jammed in paper output slot, in rear tray, or in manual feed tray.
What to Do
Remove the jammed paper depending on the paper source.
If the paper loaded in the rear tray is jammed:
If the paper loaded in the manual feed tray is jammed:
• If the paper loaded in the rear tray is jammed:
1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
Hold the paper with your hands and pull the paper out slowly not to tear it.
Note
• If you cannot pull out the paper, turn the printer back on. The paper may be ejected
automatically.
• If paper becomes jammed during printing and you need to turn off the printer to remove it,
press the Stop button to stop the printing before you turn off the printer.
• If the paper tears and you cannot remove the jammed paper from the paper output slot or
the rear tray, remove the paper from inside the printer.
Paper Is Jammed inside Printer
2. Reload paper and press printer's OK button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due
to the paper jam.
If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo
the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
585
• We recommend using paper sizes other than A5 to print documents with photos or graphics.
A5 paper may curl and jam as it leaves the printer.
• If the paper loaded in the manual feed tray is jammed:
1. Press Paper Jam Clearing button and set manual feed tray to paper jam clearing position.
2. Slowly pull out paper, either from paper output slot or from manual feed tray, whichever is easier.
Hold the paper with your hands and pull the paper out slowly not to tear it.
Note
• If you cannot pull out the paper, turn the printer back on. The paper may be ejected
automatically.
• If paper becomes jammed during printing and you need to turn off the printer to remove it,
press the Stop button to stop the printing before you turn off the printer.
• If the paper tears and you cannot remove the jammed paper from the paper output slot or
the manual feed tray, remove the paper from inside the printer.
Paper Is Jammed inside Printer
3. Return manual feed tray to original position.
586
4. Reload paper and press printer's OK button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due
to the paper jam.
If you turned off the printer in step 2, the print data that was sent to the printer is erased. Redo
the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
587
Paper Is Jammed inside Printer
If the jammed paper tears and you cannot remove the paper either from the paper output slot, from the rear
tray, or from the manual feed tray, or if the jammed paper remains inside the printer, remove the paper
following the instructions below.
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
Stop button to stop the printing before you turn off the printer.
1.
Turn off printer and unplug it.
2.
Open top cover.
Important
• Do not touch clear film (A) or white belt (B).
If you soil or scratch these parts by touching them with paper or your hand, it could damage the
printer.
3. Check if jammed paper is under print head holder.
If the jammed paper is under the print head holder, move the print head holder to the far right or left,
whichever makes it easier to remove the paper.
When moving the print head holder, hold the top of the print head holder and slide it slowly to the far
right or left.
588
4.
Hold jammed paper firmly in both hands.
If the paper is rolled up, pull out it.
5. Slowly pull out paper, so as not to tear it.
Pull out the paper at an angle of about 45 degrees.
589
6.
Make sure all jammed paper is removed.
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and
remove any remaining paper.
• Any paper left under the print head holder?
• Any small bits of paper left in the printer?
• Any paper left in the left and right empty spaces (C) in the printer?
7. Close top cover.
All jobs in the print queue are canceled. Redo the printing.
Note
•
When reloading the paper, make sure you are using suitable paper and loading it correctly. If a
paper jam message appears on the LCD or on your computer screen when you resume printing
after removing all the jammed paper, there may be some paper still inside the printer. Check the
printer again for any remaining bits of paper.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
590
Other Cases
Check the following:
Check1
Is anything blocking paper output slot?
Check2
Are there any foreign objects in rear tray or manual feed tray?
If there are any foreign objects in the rear tray or the manual feed tray, be sure to turn off the printer, unplug it,
and then remove the foreign object.
Note
• If the feed slot cover is opened, close it slowly.
Check3
Is paper curled?
Correct curl before loading paper.
591
1000
Cause
Possible causes include the following.
• There is no paper in the rear tray.
• Paper is not loaded properly.
What to Do
Take the corresponding actions below.
• Load paper in the rear tray.
• Align the paper guides with the both edges of the paper when you load paper.
After carrying out the above measures, press the printer's OK button.
Important
• Be sure to close the feed slot cover after loading paper in the rear tray. If the feed slot cover is open,
paper cannot be fed.
592
1006
Cause
Possible causes include the following.
• There is no paper in the manual feed tray.
• Paper is not loaded properly.
What to Do
Take the corresponding actions below.
• Load a sheet of paper in the manual feed tray.
• Align the paper guides with the both edges of the paper when you load paper.
After carrying out the above measures, press the printer's OK button.
Note
• To continue printing from the manual feed tray, wait until printing is completed, and then load the next
sheet.
593
1062
Cause
Page Size setting does not match size of loaded paper.
What to Do
Press the printer's OK button to clear the error.
Take the corresponding actions below.
• For Windows:
Check the Page Size setting in Page Setup sheet of the printer driver and load paper that is the same
size as the setting and retry printing.
If this error occurs even you load paper of the same size as the setting, set the printer not to detect
the width of the paper using the printer driver.
To set the printer not to detect the width of the paper, open the printer driver setup window, and in
Custom Settings under Maintenance sheet, select Disable paper width detection when printing
from computer check box, and then click OK.
* Clear Disable paper width detection when printing from computer check box again once
printing is complete, and then click OK.
• For Mac OS:
Check Paper Size setting in the Page Setup dialog and load paper that is the same size as the setting
and retry printing.
If this error occurs even you load paper of the same size as the setting, set the printer not to detect
the width of the paper using the Canon IJ Printer Utility.
To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility, select Custom
Settings in the pop-up menu, select Disable paper width detection when printing from computer
check box, and then click Apply.
* Clear the Disable paper width detection when printing from computer check box again once
printing is complete, and then click Apply.
594
1200
Cause
Top cover is open.
What to Do
Close the top cover and wait for a while.
595
1201
Cause
Tank cover is open.
What to Do
Close the tank cover.
596
1204
Cause
Maintenance cover is open.
What to Do
Close the maintenance cover and wait for a while.
597
1205
Cause
Tank cover is open.
What to Do
Close the tank cover and wait for a while.
598
1206
Cause
Maintenance cover is open.
What to Do
Close the maintenance cover and press the printer's OK button.
599
1207
Cause
Tank cover is open.
What to Do
Close the tank cover.
600
1208
Cause
Maintenance cover is open.
What to Do
Close the maintenance cover and wait for a while.
601
1209
Cause
Maintenance cover is open.
What to Do
Close the maintenance cover and press the printer's OK button.
602
1250
Cause
Paper output tray is closed.
What to Do
Open the paper output tray and resume printing.
603
1261
Cause
Manual feed tray is in the paper jam clearing position.
What to Do
Return the manual feed tray to the paper feed position and press the printer's OK button.
604
1270
Cause
Feed slot cover is open.
What to Do
Slowly close the feed slot cover, and then press the printer's OK button.
605
1293
Cause
Tank cover is open.
What to Do
Close the tank cover.
606
1340
Cause
Ink supply stopper has not been stored properly.
What to Do
Place the printer on a flat surface as the ink supply stopper is stored properly, and then press the OK
button.
607
1401
Cause
Print head is not installed.
What to Do
Install the print head.
If the print head is already installed, remove the print head once and then reinstall it.
If the error is still not resolved, the print head may be damaged. Contact your nearest Canon service
center to request a repair.
608
1403
Cause
Type of print head is incorrect.
What to Do
Install the correct print head.
609
1405
Cause
Type of print head is incorrect.
What to Do
Install the correct print head.
610
1406
Cause
Print head error may occur.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
611
1407
Cause
Print head error may occur.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
612
1408
Cause
Print head cannot be recognized properly.
What to Do
Install the print head properly.
613
1409
Cause
Print head cannot be recognized properly.
What to Do
Install the print head properly.
614
140A
Cause
Print head cannot be recognized properly.
What to Do
Install the print head properly.
615
140B
Cause
Print head is not installed.
What to Do
Install the print head.
616
140C
Cause
Print head error may occur.
What to Do
Turn the printer off and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
617
140D
Cause
Cannot install a print head that was installed on a different printer.
What to Do
Install an appropriate print head, and then close the top cover.
618
140E
Cause
Printer error has occurred.
What to Do
Turn the printer off and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
619
140F
Cause
Print head error may occur.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
620
1410
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
621
1411
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
622
1412
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
623
1413
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
624
1414
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
625
1415
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
626
1416
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
627
1417
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
628
1418
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
629
1419
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
630
141A
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
631
141B
Cause
Ink tank cannot be recognized.
What to Do
Check the color of the ink tank that cannot be recognized.
Open the ink cover, remove the ink tank, and then reinstall it.
If the error is not resolved, replace the ink tank.
Replacing Ink
632
1466
Cause
Print head is not compatible with this printer.
What to Do
Install an appropriate print head.
633
1467
Cause
Print head error may occur.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
634
1491
Cause
Print head nozzles are clogged.
What to Do
Press the printer's OK button, and then clean the print head.
Cleaning the Print Head
635
1493
Cause
Maintenance cartridge cannot be recognized properly.
What to Do
Remove the maintenance cartridge, and then reinstall it.
If the error is not resolved, install the proper maintenance cartridge and press the printer's OK button.
636
1551
Cause
Used genuine Canon ink tanks were detected.
What to Do
Press the printer's OK button.
637
1552
Cause
Genuine Canon ink tanks have been installed.
What to Do
Press the printer's OK button.
638
1600
Cause
If printing is continued, the ink may run out.
What to Do
You are recommended to replace the ink tank.
If printing is in progress and you want to continue printing, press the printer's OK button. Then printing can
continue. In this case, if the ink runs out during printing, printing will be interrupted even if the paper is
half-printed, and the paper will be ejected.
639
1660
Cause
An ink tank is not installed.
What to Do
Install the ink tank.
640
1681
Cause
More than one ink tank of the same color is installed.
What to Do
Make sure the ink tanks are installed in the appropriate positions.
641
1684
Cause
The ink tank cannot be recognized.
What to Do
Printing cannot be executed because the ink tank may not be installed properly or may not be compatible
with this printer.
Install the appropriate ink tank.
If you want to cancel printing, press the printer's Stop button.
642
1720
Cause
The maintenance cartridge is full.
What to Do
It needs to be replaced.
Replace the maintenance cartridge.
Replacing the Maintenance Cartridge
643
1721
Cause
The maintenance cartridge is not installed.
What to Do
Install the maintenance cartridge and press the printer's OK button.
644
1722
Cause
Cannot install a maintenance cartridge that was installed on a different printer.
What to Do
Install the proper maintenance cartridge, and then press the printer's OK button.
645
1730
Cause
The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank.
What to Do
To print, you must replace the ink tank or disable the function for detecting the remaining ink level. To
disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at
least 5 seconds, and then release it.
By this operation, the fact that you have disabled the function for detecting the remaining ink level will be
memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by
continuation of printing under the ink out condition or by using refilled ink tanks.
Note
• If the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed on the
LCD when checking the current ink level.
To report the counterfeit ink tank, access Canon website from the following link.
Report Counterfeit
646
1731
Cause
Non-genuine Canon ink tank has been detected.
What to Do
To print, you must replace the ink tank or disable the function for detecting the remaining ink level. To
disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at
least 5 seconds, and then release it.
By this operation, the fact that you have disabled the function for detecting the remaining ink level will be
memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by
using a non-genuine Canon ink tank.
Note
• If the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed on the
LCD when checking the current ink level.
To report the counterfeit ink tank, access Canon website from the following link.
Report Counterfeit
647
1751
Cause
The ink has run out.
Printing was interrupted and the paper was ejected because printing under the current condition may
damage the printer.
What to Do
Open the tank cover, and then replace the ink tank. Printing will restart from the next page.
Replacing Ink
648
1752
Cause
The ink has run out.
Printing was interrupted and the paper was ejected because printing under the current condition may
damage the printer.
What to Do
Open the tank cover, and then replace the ink tank. Printing will restart from the next page.
Replacing Ink
649
1753
Cause
The remaining level of the ink cannot be correctly detected.
What to Do
Replace the ink tank. Printing will restart.
Replacing Ink
An ink tank that was once empty is installed.
If you want to continue printing, you need to disable the function for detecting the remaining ink level.
To disable this function, press and hold the printer's Stop button for at least 5 seconds, and then release
it.
With this operation, disabling the function for detecting the remaining ink level is memorized.
Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of
printing under the ink out condition or by using refilled ink tanks.
650
1880
Cause
Joint lever is not closed properly.
What to Do
Close the joint lever following the procedure below.
1.
Open top cover.
2.
Push joint lever securely.
Note
• Push the joint lever until it clicks into place.
3.
Close top cover.
651
1881
Cause
Joint lever is not closed properly.
What to Do
Close the joint lever following the procedure below.
1.
Open top cover.
2.
Push joint lever securely.
Note
• Push the joint lever until it clicks into place.
3.
Close top cover.
652
1890
Cause
Protective material or tape may still be attached to print head holder.
What to Do
Open the top cover and make sure the protective material and tape have been removed from the print
head holder.
If the protective material or tape is still there, remove it and close the top cover.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
653
2102
Cause
Printer has detected that paper has been fed aligned to one side.
What to Do
Load the paper into the center of the rear tray or the manual feed tray, and then slide the paper guides to
align with the both edges of the paper stack.
Press the printer's OK button.
654
2103
Cause
Printer cannot detect paper size.
What to Do
Press the printer's Stop button and retry printing.
If this error still occurs even after printing again, set the printer not to detect the paper width using the
operation panel, the printer driver, or Remote UI.
Note
• For more on setting printer not to detect the paper width using the operation panel, see below.
Paper-related settings
• Depending on the type of paper, the printer may not detect the paper width.
If the top cover is opened while printing is in progress, the printer may not detect the paper width.
655
2114
Cause
Paper settings for printing differ from rear tray paper information set on printer.
Note
• See below for the correct correspondence between paper settings made on the printer driver or on
the LCD.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Mac OS)
• See below for more on the rear tray paper information that is set on the printer.
Paper Settings
If the print paper settings do not match the rear tray paper information set on the printer, as shown below,
a message appears on the LCD.
• Print settings specified on the printer driver:
Paper size: A5
Media type: Plain paper
• Cassette paper information set on the printer:
Paper size: A4
Media type: Plain paper
After pressing the printer's OK button, the print paper settings appear below the message.
656
What to Do
Pressing the printer's OK button again, the screen below appears on the LCD.
Select the appropriate action.
Note
• All of the options below may not appear, depending on the setting.
Print with the loaded paper.
Select this option to print on the paper in the rear tray, without changing the paper settings.
For example, if the paper setting is A5, and A4 is set in the rear tray paper information, the A5 size
setting is used to print on the A4 paper in the rear tray.
Replace the paper and print
Select this option to print after changing the paper in the rear tray.
For example, if the paper setting is A5, and A4 is set in the rear tray paper information, change the
paper in the rear tray to A5 paper and proceed with printing.
Once you have changed the paper and closed the feed slot cover, the screen for setting the rear tray
paper information appears. Set the paper information for the paper in the rear tray.
Note
• If you do not know what paper information to set, press the Back button. The previous screen
appears, showing the paper size and media type. Check the paper settings and set them as the rear
tray paper information.
• See below for the correct correspondence between paper settings made on the printer driver or on
the LCD.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Mac OS)
Cancel
Cancels printing.
Select this option to change the print paper settings. Change the paper settings and retry the printing.
Note
• To suppress the misprint prevention message, change the setting as described below. When you
suppress the message, the printer uses the paper settings to print on the paper in the rear tray, even
if the paper does not match the settings.
657
• To change the message view setting when printing using the printer's operation panel:
Paper-related settings
• To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (Mac OS)
658
2123
Cause
Rear tray paper settings are incomplete.
What to Do
If screen below is shown, the rear tray paper settings are incomplete.
Select Register and press the printer's OK button to finish setting the rear tray paper settings.
659
2500
Cause
Cause of following may have occurred failure of automatic print head alignment.
• Print head nozzles are clogged.
• Size of paper loaded is incorrect.
•
Paper output slot is exposed to strong light.
What to Do
Press the printer's OK button and take the corresponding actions below.
• Check the print head condition by printing the nozzle check pattern.
If there are missing lines or horizontal white streaks in the pattern, the print head nozzles are clogged.
Clean the print head.
• Load the correct size paper and perform automatic print head alignment again.
• Adjust your operating environment and/or the position of the printer so that the paper output slot is not
exposed directly to strong light.
Important
• The highly permeable paper such as a backlight film or the plain paper are not available for automatic
print head alignment.
Use the lower permeable paper or the frequently used paper.
After carrying out the above measures, if the problem continues after aligning the print head again, press
the printer's OK button, and then perform manual print head alignment.
660
2501
Cause
Cause of following may have occurred failure of color calibration.
• Print head nozzles are clogged.
• Paper is dirty or size of paper loaded is incorrect.
•
Paper output slot is exposed to strong light.
What to Do
Press the printer's OK button and take the corresponding actions below.
• Check the print head condition by printing the nozzle check pattern.
If there are missing lines or horizontal white streaks in the pattern, the print head nozzles are clogged.
Clean the print head.
• Load the clean and correct size paper, and then perform the color calibration again.
• Adjust your operating environment and/or the position of the printer so that the paper output slot is not
exposed directly to strong light.
661
2502
Cause
Cannot perform calibration.
What to Do
Press the printer's OK button, and then perform the calibration again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
662
2503
Cause
Printing does not start correctly.
What to Do
Press the printer's OK button, and then restart printing.
663
3000
Cause
Print head alignment is required.
What to Do
If you perform the print head alignment now, select Yes and press the printer's OK button.
664
3250
Cause
The maintenance cartridge is almost full.
What to Do
Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while
the maintenance cartridge is full.
665
3306
Cause
Printer's media information cannot be properly recognized because it is broken.
What to Do
Start up Media Configuration Tool and restore the printer's media information.
Starting the Media Configuration Tool
After selecting your printer and clicking OK in Media Configuration Tool, Media Configuration Tool will be
in recovery mode.
Specify the media information backup file and import it.
If the media information backup file has not been saved, contact your nearest Canon service center to
request a repair.
666
3310
Cause
Print data is incorrect.
What to Do
Press the printer's OK button, and then retry printing.
If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the
print program.
667
3311
Cause
Print data is incorrect.
What to Do
Press the printer's OK button, and then retry printing.
If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the
print program.
668
3312
Cause
Print data is incorrect.
What to Do
Press the printer's OK button, and then retry printing.
If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the
print program.
669
3313
Cause
Print data is incorrect.
What to Do
Press the printer's OK button, and then retry printing.
If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the
print program.
670
3314
Cause
Print data is incorrect.
What to Do
Press the printer's OK button, and then retry printing.
If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the
print program.
671
3315
Cause
Print data is incorrect.
What to Do
Press the printer's OK button, and then retry printing.
If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the
print program.
672
3316
Cause
Print data is incorrect.
What to Do
Press the printer's OK button, and then retry printing.
If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the
print program.
673
3317
Cause
Print data is incorrect.
What to Do
Press the printer's OK button, and then retry printing.
If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the
print program.
674
3318
Cause
Print data is incorrect.
What to Do
Press the printer's OK button, and then retry printing.
If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the
print program.
675
3319
Cause
Print data is incorrect.
What to Do
Press the printer's OK button, and then retry printing.
If you are using a print program such as RIP (Raster Image Processor), contact the manufacturer of the
print program.
676
3413
Cause
Prevent paper abrasion has been set.
What to Do
If you continue printing in the current setting, select Yes and press the OK button.
If you disable this setting, select No and press the printer's OK button. Press the HOME button, select
Various settings, Device settings, and Print settings, and then set Prevent paper abrasion to OFF.
677
4100
Cause
Specified data cannot be printed.
What to Do
If you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer, make
sure genuine Canon ink tanks are installed properly for all colors, and retry the printing.
678
4103
Cause
Cannot perform printing with current print settings.
What to Do
Press the printer's Stop button to cancel printing.
Then change the print settings and retry printing.
679
4109
Cause
Paper size that cannot be fed from manual feed tray is specified.
What to Do
Press the printer's OK button.
Check the paper size that can be fed from the manual feed tray, and then reprint.
Handling Paper
680
4111
Cause
Unsupported media type is specified.
What to Do
Press the printer's OK button.
Check the media type, and then reprint.
681
5100
Cause
Printer error has occurred.
What to Do
Cancel printing, and turn off the printer. Then clear the jammed paper or protective material that is
preventing the print head holder from moving, and turn on the printer again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or
white belt (B).
If you soil or scratch these parts by touching them with paper or your hand, it could damage the
printer.
682
5110
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
683
5200
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
684
5250
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
685
520A
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
686
520B
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
687
520C
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
688
520D
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
689
5400
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
690
5403
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
691
5700
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
692
5701
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
693
5B16
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
694
5C00
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
695
5C01
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
696
5C10
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
697
5C11
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
698
5C12
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
699
5C13
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
700
5C14
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
701
5C20
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
702
6000
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
703
6500
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
704
6502
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
705
6700
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
706
6701
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
707
6800
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
708
6801
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
709
6900
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
710
6901
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
711
6902
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
712
6910
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
713
6911
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
714
6920
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
715
6921
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
716
6930
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
717
6931
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
718
6932
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
719
6933
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
720
6940
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
721
6941
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
722
6942
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
723
6943
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
724
6944
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
725
6945
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
726
6946
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
727
6F00
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
728
7400
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
729
7401
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
730
7402
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
731
8100
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
732
8200
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
733
B202
Cause
An error requiring a repair has occurred.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
734
B203
Cause
An error requiring a repair has occurred.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
735
B204
Cause
An error requiring a repair has occurred.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
736
B205
Cause
An error requiring a repair has occurred.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
737
B206
Cause
An error requiring a repair has occurred.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
738
B207
Cause
An error requiring a repair has occurred.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
739
B208
Cause
An error requiring a repair has occurred.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
740
B209
Cause
An error requiring a repair has occurred.
What to Do
Turn off the printer and unplug it.
Contact your nearest Canon service center to request a repair.
741
B400
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
742
B505
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
743
B506
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
744
B507
Cause
Printer error has occurred.
What to Do
Check the status of ink tanks. Replace the ink tank if the ink has run out.
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
745
B600
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
746
B801
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
747
B802
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
748
… 4 …

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