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NETWORK CAMERA

Start Guide

Please read carefully Start Guide and the Operation Guide.

Especially be sure to read "Safety Precautions" before using the

network camera. Keep this guide in a readily accessible location

for future reference.

Introduction

Thank you for purchasing Canon Network Camera VB-C500VD/VB-C500D (hereafter referred to

as VB-C500VD/VB-C500D).

This Start Guide describes how to set up and install the VB-C500VD/VB-C500D. The detailed

procedures for using the VB-C500VD/VB-C500D are explained in the Operation Guide provided

on the Setup CD-ROM. Read these guides carefully before using the VB-C500VD/VB-C500D to

ensure that you make the best possible use of this product. Also, be sure to read "Safety

Precautions" in this guide.

For the latest information on this product (firmware, bundled software, operation manuals, operating

environment, etc.), visit our website.

Disclaimer

To the full extent permitted by laws and regulations, neither Canon Inc. nor any of its

subsidiaries or affiliates shall be responsible for any financial losses that may be incurred

as a result of the loss of recorded information or images, regardless of the internal or

external cause of the loss.

EXCEPT AS SET FORTH IN THE LIMITED WARRANTY ACCOMPANYING THE CAMERA

AND WITHOUT DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE ENTITLED

TO, AND TO THE FULL EXTENT PERMITTED BY LAWS AND REGULATIONS: (1)

NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE ANY

WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THE MATERIAL

IN THIS MANUAL OR WITH REGARD TO THE USE OF THE CAMERA INCLUDING,

WITHOUT LIMITATION, IMPLIED WARRANTIES AS TO MARKETABILITY,

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, OR NON-

INFRINGEMENT AND (2) NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR

AFFILIATES SHALL BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL

DAMAGES OF ANY NATURE RESULTING FROM THE USE OF THIS MATERIAL OR THE

CAMERA.

Notes on Network Security

The user is responsible for the network security of this product and its use.

Take appropriate network security measures to avoid security breaches.

To the full extent permitted by laws and regulations, neither Canon Inc. nor any of its

subsidiaries or affiliates shall be liable for any losses, direct, incidental or consequential

damages, or liabilities that may be incurred as a result of network security incidents such

as unauthorized accesses.

 Change the password of the camera periodically.

 Change the HTTP or HTTPS port number of the camera.

 Limit access to the camera by network devices.

iii

Introduction

Videos, images or sounds recorded with your VB-C500VD/VB-C500D may not be utilized

or published, without consent of copyright holders, if any, except in such a way as

permitted for personal use under the relevant copyright law.

Notes

2. The contents of this guide are subject to change without any prior notice.

3. This document has been prepared with utmost attention to accuracy. If you have any

comment, however, please contact the Customer Service Center indicated on the back cover.

4. Canon shall assume no liability for any outcome of using this product, regardless of Items 2

and 3 above.

Notes on privacy and publicity rights regarding the

utilization of video/audio

When using the VB-C500VD/VB-C500D (for video or audio recording), it is the

responsibility of the users to take all care to protect privacy and avoid any violation of

publicity rights. Canon shall have no liability whatsoever in this regard.

Reference

 Please be sure to gain approval of the building management office before installing a

camera, if copyrighted architectural structures or copyrighted premises are appear in

the frame.

Legal Notice

In some countries or regions, monitoring via a camera is banned by the law or regulation,

and the law or regulation depends on the country or region. Before using the VB-C500VD/

VB-C500D, confirm the law or regulation of the country or region where the camera is

used.

Introduction

Trademark Notice

 Canon and the Canon logo are registered trademarks of Canon Inc.

 Microsoft Windows and Microsoft Internet Explorer are trademarks or registered

trademarks of Microsoft Corporation in the United States and other countries.

 Windows is legally recognized as the Microsoft Windows Operating System.

 Other brands or product names in this guide are trademarks or registered trademarks

of their respective companies.

Notes on Use of Bundled Software RM-Lite

(Disclaimer)

Malfunction, failure of RM-Lite or other factors may cause problems, such as recording

failure, recorded data corruption or loss. Canon shall have no liability whatsoever for any

loss or damages incurred by the user as a result of such problems.

Notes on License Agreement for Bundled Software

See the following files in the BundledSoftware folder inside the LICENSE folder of the

bundled Setup CD-ROM for information regarding the license agreement for bundled

software.

Warning

To reduce the risk of fire or electric shock, do not expose this appliance to rain or

moisture.

Software Type File Name

VB Initial Setting Tool, VBAdmin Tools VBTools.txt

Network Video Recording Software RM-Lite RM-Lite.txt

Introduction

European Union (and EEA) only.

These symbols indicate that this product is not to be disposed

of with your household waste, according to the WEEE Directive

(2002/96/EC), the Battery Directive (2006/66/EC) and/or

national legislation implementing those Directives.

If a chemical symbol is printed beneath the symbol shown

above, in accordance with the Battery Directive, this indicates

that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or

accumulator at a concentration above an applicable threshold specified in the Battery

Directive.

This product should be handed over to a designated collection point, e.g., on an

authorized one-for-one basis when you buy a new similar product or to an authorized

collection site for recycling waste electrical and electronic equipment (EEE) and batteries

and accumulators. Improper handling of this type of waste could have a possible impact

on the environment and human health due to potentially hazardous substances that are

generally associated with EEE.

Your cooperation in the correct disposal of this product will contribute to the effective

usage of natural resources.

For more information about the recycling of this product, please contact your local city

office, waste authority, approved scheme or your household waste disposal service or

visit www.canon-europe.com/weee

(EEA: Norway, Iceland and Liechtenstein)

MPEG-4

NOTICE ABOUT THE MPEG-4 VISUAL STANDARD: THIS PRODUCT IS LICENSED UNDER

THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-

COMMERCIAL USE OF A CONSUMER TO (i) ENCODING VIDEO IN COMPLIANCE WITH

THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii) DECODING MPEG-4

VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-

COMMERCIAL ACTIVITY. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY

OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL,

INTERNAL AND COMMERCIAL USES AND ADDITIONAL LICENSING MAY BE OBTAINED

FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM

This product is licensed under AT&T patents for the MPEG-4 standard and may be used

for encoding MPEG-4 compliant video and/or decoding MPEG-4 compliant video that

was encoded only (1) for a personal and non-commercial purpose or (2) by a video

provider licensed under the AT&T patents to provide MPEG-4 compliant video. No license

is granted or implied for any other use for MPEG-4 standard.

Introduction

Open Source Software

The product (VB-C500VD/VB-C500D and bundled RM-Lite Viewer) contains Open Source

Software modules. See OpenSourceSoftware.pdf on the bundled Setup CD-ROM for

details. Each module’s license conditions are also available in the License folder on the

same Setup CD-ROM.

Software under GPL and LGPL

If you would like to obtain the source code under GPL/LGPL, please contact the dealer

where you purchased the product, or a sales agent.

Security Export Control

This product is subject to security export control. Therefore, to export or carry it overseas

may require an authorization by governmental agencies.

vii

Contents

 Introduction ..............................................................................................ii

 Checking of Bundled Items .....................................................................ix

Operation Manuals .............................................................................................x

 How to Read This Document ..................................................................xi

Symbols Used for Safety Precautions ............................................................... xi

 Safety Precautions .................................................................................xii

Maintenance ................................................................................................... xvii

Chapter 1 Before Use

 Features of VB-C500VD/VB-C500D .................................................... 1-2

 Bundled Software ................................................................................. 1-5

VB Initial Setting Tool ..................................................................................... 1-5

VBAdmin Tools ............................................................................................... 1-5

VB-C500 Viewer ............................................................................................. 1-6

Network Video Recording Software RM-Lite .................................................. 1-6

 Operating Environment ...................................................................... 1-10

VB Initial Setting Tool, VBAdmin Tools, VB-C500 Viewer ............................. 1-10

Network Video Recording Software RM-Lite ................................................ 1-11

 Notes on Operating Environment ....................................................... 1-12

Notes on Use When the [Windows Firewall] Function is Enabled ............... 1-12

Notes on Use with Windows Server 2003/Windows Server 2008 ................ 1-13

Notes on Use with Windows Server 2008 .................................................... 1-15

Notes on Use with Windows Vista or Later .................................................. 1-17

Name and Function of Each Part ................................................................. 1-18

 Optional Items .................................................................................... 1-21

Audio Interface Cable WA500-VB ................................................................ 1-21

I/O Interface Cable WC500-VB .................................................................... 1-22

Power Interface Cable WP500-VB ............................................................... 1-22

Recessed Mounting Kit SR500-S-VB ........................................................... 1-23

AC Adapter PA-V17/PA-V18 ........................................................................ 1-23

RM-Lite Additional Viewer License .............................................................. 1-23

Network Video Recording Software RM-64/RM-25/RM-9 ............................ 1-24

viii

Contents

Chapter 2 Initial Setting and Installation of Camera

 Flow of Setup ....................................................................................... 2-2

 Step 1 Install the Software ................................................................... 2-4

Install the Necessary Software ....................................................................... 2-4

 Step 2 Connect the Camera to the Network ........................................ 2-6

Connect the Camera to the Network and Turn On the Power ........................ 2-6

 Step 3 Perform Initial Setting of the Camera ..................................... 2-10

Perform Initial Setting of the Camera ........................................................... 2-10

Check the Video Captured by the Camera .................................................. 2-13

 Step 4 Install the Camera .................................................................. 2-15

Installation Procedure for Direct Mounting on a Ceiling/Wall ....................... 2-16

Installation Procedure for In-Ceiling with a Ceiling/Wall .............................. 2-27

Chapter 3 Appendix

 External Dimensions ............................................................................ 3-2

VB-C500VD .................................................................................................... 3-2

VB-C500VD/VB-C500D .................................................................................. 3-3

Recessed Mounting Kit SR500-S-VB (Option) ............................................... 3-3

 Main Specifications .............................................................................. 3-4

 Input/Output Terminals ........................................................................ 3-6

External Device I/O Terminals ........................................................................ 3-6

Audio Input/Output Terminals ........................................................................ 3-8

Checking of Bundled Items

This product comes with the following items. If any item is missing, contact the store where you

purchased the product.

7. Start Guide (This document)

8. Warranty Card (different depending on the region)

Content of Setup CD-ROM

DOC : Folder containing operation manuals and notes other than this document*

APPLICATIONS : Folder containing the installers for bundled software (two installers specified

below)*

VBToolsInstall.exe : Installer for VB Initial Setting Tool and VBAdmin Tools*

RMLiteInstall.exe : Installer for Network Video Recording Software RM-Lite*

LICENSE : Folder containing various license information

BundledSoftware : Folder containing license provisions for VB-C500VD/VB-C500D built-in

software*

OpenSourceSoftware : Folder containing license provisions for bundled software*

SOUND : Folder containing sample audio files

*Check our website for the latest versions of bundled software and operation manuals.

1. VB-C500VD/VB-C500D main unit 2. Safety Wire 3. Ceiling Mount Template

4. Setup CD-ROM 5. Dome Case Lock Screw Wrench 6. Screw Caps

(VB-C500VD only)

Checking of Bundled Items

Operation Manuals

The VB-C500VD/VB-C500D comes with Start Guide (this document) and Operation Guide

included in the Setup CD-ROM.

Also, a simplified version of recording software RM-Lite ( P. 1-6) is stored in the Setup CD-ROM.

The following operation manuals are available for RM-Lite.

Start Guide (This Document)

The safety precautions to be followed when using the VB-C500VD/VB-C500D, types of

bundled software, operating environment, installation method, initial setting of the

camera, etc., are explained.

Operation Guide (VBC500OG_E.pdf)

This document explains the basic setup procedure for the VB-C500VD/VB-C500D, how to

use VBAdmin Tools and VB-C500 Viewer, troubleshooting, etc. Operation Guide can be

found on the Setup CD-ROM. References to Operation Guide will be given as follows.

Example: "Setting Menu" in Operation Guide

Administrator’s Manual (RM10AM_E.pdf)

This document explains the items to note when using RM-Lite, as well as operating

environment requirements, system configuration, installation and setup methods, and

other details on how to use the software. Be sure to read this document.

Viewer Operation Guide (RM10VOG_E.pdf)

This document explains a basic operation of the RM-Lite viewer. For the detailed

operating procedures of the viewer, refer to Administrator’s Manual.

How to Read This Document

The screenshots used in the Start Guide and Operation Guide are mainly from Windows Vista and

Windows 7. Unless otherwise specified, the same screens apply for other operating systems.

Symbols Used for Safety Precautions

In this document, the following symbols are used to indicate important items the user should

know to use this product safely. Be sure to observe these items.

Symbol Meaning

Warning

Inappropriate handling against the instruction accompanied by this

symbol may result in death or injury. Be sure to observe this

precaution to use the product safely.

Caution

Inappropriate handling against the instruction accompanied by this

symbol may result in injury. Be sure to observe this precaution to

use the product safely.

Note

Inappropriate handling against the instruction accompanied by this

symbol may result in property damage. Be sure to observe these

precautions.

This symbol indicates other action or item that requires

attention.

Supplementary information or a reference to the operation is

explained. Users are recommended to read these memos.

Note

Tip

xii

Safety Precautions

The following explains the items that must be observed when using the VB-C500VD/VB-C500D.

If they are not observed, injury, death and/or property damage may occur. Read the following

information carefully and observe the instructions without fail.

Important Warnings

CAUTION

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE

PERSONNEL.

The AC adapter can be connected to VB-C500VD/VB-C500D from a standard AC

power outlet.

Please check your instruction manual to make sure that your VB-C500VD/VB-C500D is

compatible with this adapter.

• The socket-outlet should be installed near the equipment and should be easily

accessible.

• Unplug the equipment from the wall outlet before cleaning or maintaining.

FDA regulation

This Network Camera has not been evaluated by the Food and Drug Administration

(FDA) for use as a medical device. When incorporated into a system with medical

applications, FDA regulations may apply. Therefore, please consult your legal advisor

to determine whether FDA regulations apply.

xiii

Safety Precautions

FCC NOTICE

Network Camera, Model Name: VB-C500VD/VB-C500D

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2)

this device must accept any interference received, including interference that may

cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference

to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cable is required to comply with class B limits in Subpart B of Part 15

of FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise

specified in the manual. If such changes or modifications should be made, you could

be required to stop operation of the equipment.

Canon U.S.A., Inc.

One Canon Park, Melville, New York 11747, U.S.A.

Tel No. 1-800-OK-CANON (1-800-652-2666)

Canadian Radio Interference Regulations

This Class B digital apparatus complies with Canadian ICES-003.

xiv

Safety Precautions

Precautions for Installation

Warning

Do not install the product in the following places:

• Place receiving strong direct sunlight, near heat generating objects, or subject

to high temperature

• Place near fire sources or flammable solvents (alcohol, thinner, etc.)

• Humid or dusty place

• Place subject to lamp black or steam

• Place subject to sea wind

• Narrow, sealed place

Fire or electric shock may result.

Note

For installation or inspection of the VB-C500VD/VB-C500D, consult/request the

store where you purchased the product.

• Wire the VB-C500VD/VB-C500D power supply, network, or other cables safely

and securely according to the relevant regulations such as technical standards

for electrical installations.

• When installing the VB-C500VD/VB-C500D, select a ceiling surface, etc.,

capable of withstanding the total weight of the camera and all options used

(Recessed Mounting Kit), provide sufficient reinforcements and use the

bundled safety wire if necessary.

• To prevent injuries and equipment damage due to falling items, periodically

check the brackets and screws for rusting and loosening.

• Do not install the VB-C500VD/VB-C500D to the place with strong vibration.

• Do not install the VB-C500VD/VB-C500D on the uneven, inclined, or other

unstable surface.

• (VB-C500VD) Do not install the network camera to the place where is not

strong enough or where is easily affected by vibration. Otherwise, the vandal

resistant feature may not be made the best use of.

Malfunction may result.

Safety Precautions

Precautions for Use

Warning

• If smoke, abnormal noise, heat, odor or any other abnormality is detected,

immediately stop using the camera and contact your nearest Canon dealer.

Continuing to use the product may result in fire or electric shock.

• Do not disassemble or modify the camera.

• Do not put water or other liquid in the camera or splash or otherwise wet the

camera.

• Do not put foreign objects in the camera.

• Do not use sprays of flammable gases near the camera.

• When the camera is not used for a long period, disconnect the LAN cable,

external power supply and power connector for AC adapter (optional) from the

camera.

Fire or electric shock may result.

Note

• Do not use this camera for medical devices and other systems that affect human

life.

Delayed or missing image transmission may occur depending on the PC and

network environment, and thus high image transmission accuracy cannot be

assured.

Canon will assume no liability for any accident or damage resulting from use of

the VB-C500VD/VB-C500D in the aforementioned devices or systems.

• Do not capture the sun, halogen lamps and other very bright light sources or

subjects.

• Do not apply strong impact or vibration to the VB-C500VD/VB-C500D.

Malfunction may result.

This installation should be made by a qualified service person and should

conform to all local codes.

xviii

Safety Precautions

1-2

Features of VB-C500VD/VB-C500D

The VB-C500VD/VB-C500D is a compact network camera for indoor installation integrating

camera and server features.

 Shock resistant materials and mechanism (VB-C500VD)*

The VB-C500VD incorporates alloyed aluminum and polycarbonate plastics of 3.5 mm

thickness on its exterior. In addition, the VB-C500VD's body has a mechanism that helps it

absorb shocks during impacts. Special screws used in the VB-C500VD's dome case are hard

to loosen, making it more difficult for the VB-C500VD to be tampered with.

* The features described above do not guarantee that the product will be undamaged if subjected to an

impact, nor that the product is tamper-proof or tamper-resistant.

 Wide-angle Varifocal Lens

Equipped with a wide-angle varifocal lens with a wide angle of 82°, F1.1 and optical 2.4x

zoom (digital 4x), the VB-C500VD/VB-C500D achieves video monitoring in wide-ranging

applications, including stores and offices, as well as applications in small areas such as at

ATM and in elevator halls.

 Compact Design Suitable for Various Installation Environments

The ultra-compact dome camera of 3.7 inches in size (dome diameter) can be installed

inconspicuously in locations where appearance is given priority, such as in condominiums

and hotel stores. It can be installed in various ways, such as directly mounted on a ceiling or

wall, or recessed into a ceiling or wall.

 Capturing Color Images at 0.2 Lux

With its high imaging quality, the camera can capture color images at a minimum subject

illumination of 0.2 lux while maintaining low noise and high color repeatability (when the 1/30-

second Smart Shade Control is turned on).

 Digital Night Mode Function to Automatically Adjust to

Capturing at Low Illumination

When the illumination is low, such as during nighttime, the capture mode is automatically

switched from color to monochrome and Canon's unique low-noise, high-quality imaging

technology is used to increase the digital sensitivity. If the Digital Night Mode function is used,

images can be captured at a minimum subject illumination of 0.1 lux (when the 1/30-second

Smart Shade Control is turned on).

 Smart Shade Control

When the background is bright and the subject is difficult to see, you can change the contrast

of dark areas to make the subject clearer. Unlike the backlight compensation, blown out of the

background can be prevented because bright areas are not controlled. These processes are

implemented by the dedicated hardware in the camera, so drops in image quality can be

reduced and system load can be decreased compared to when the conventional shade

control is used ("Setting the Smart Shade Control" in Operation Guide).

1-3

Features of VB-C500VD/VB-C500D

Before Use

 PoE

The VB-C500VD/VB-C500D supports Power over Ethernet (PoE*) technology, which enables

simultaneous video/audio data transmission and power supply by simply connecting a PoE

HUB and a single LAN cable ( P. 2-6). When connecting to a PoE HUB, you need not

connect a power adapter to the camera or perform any power wiring.

* PoE stands for Power over Ethernet, which is compliant with the IEEE 802.3af standard by the Institute of

Electrical and Electronic Engineers.

 Install-Free VB-C500 Viewer

This camera has a built-in VB-C500 Viewer, so its data can be viewed using a browser.

Accordingly, there is no need to install a PC application. Also, three levels of user privileges

can be set, including [Administrator], [Authorized User] and [Guest User].

 Canon's Network Video Processor "DIGIC NET"

The camera incorporates DIGIC NET that offers high network distribution performance and a

range of intelligent functions to achieve high image quality and high-speed communication

such as simultaneous distribution of JPEG and MPEG-4.

 Simultaneous Distribution of JPEG and MPEG-4

Video compression adopts JPEG/MPEG-4 to achieve high image quality/high frame rate of up

to 30 frames per second*

in VGA (640x480). Up to 30 clients*

can view the same image

simultaneously.

*1 Note that the frame rate may drop depending on the performance of the viewer PC, number of clients

connected at the same time, network load, etc.

*2 In MPEG-4, up to 10 clients can be connected at the same time.

 Multi-Streaming

In JPEG, image can be distributed in three sizes (640x480, 320x240, 160x120) at the same

time.

 High Quality Video of Moving Subjects

The VB-C500VD/VB-C500D utilizes a progressive-scan CCD to allow for the capture of noise-

less, high quality video of moving subjects.

 Selectable Metering Modes for Various Shooting Conditions

Image can be captured by switching the metering mode* to one of three options, including

Center-weighted, Average and Spot, according to the shooting condition of the camera.

( "Setting Exposure" in Operation Guide)

* Brightness (light quantity) of the subject is measured to adjust the exposure.

1-5

Before Use

Bundled Software

The VB-C500VD/VB-C500D comes with the software specified below.

For the latest information on this product (firmware, bundled software, operation manuals,

operating environment, etc.), visit our website.

VB Initial Setting Tool ( P. 2-10)

Carries out initial settings for VB-C500VD/VB-C500D. It is installed from Setup CD-ROM

( P. 2-4). Users other than Administrators need not install this tool.

VBAdmin Tools

( "Overview of VBAdmin Tools" in Operation Guide)

VBAdmin Tools are for visually setting motion detection and for displaying logs taken by the

camera. It is installed from Setup CD-ROM ( P. 2-4). Users other than Administrators need not

install this tool.

Note

To use the camera with VBAdmin Tools for the VB-C60, VB-C300 or VB-C50 series, install

VBAdmin Tools for the VB-C50 series first, and then install VB-C300, install VB-C60, and

finally install VBAdmin Tools bundled with the camera.

1-6

Bundled Software

VB-C500 Viewer

( "Overview of VB-C500 Viewer" in Operation Guide)

VB-C500VD/VB-C500D Viewer is for displaying video captured by this camera and controlling the

camera. User authority settings for [Administrator], [Authorized User], and [Guest User] can be

made, and [Authorized User] and [Guest User] control privilege restrictions applied, on the

VB-C500VD/VB-C500D setting page. VB-C500 Viewer is already built into the camera and need

not be installed beforehand (P. 2-4).

Only JPEG can be displayed. To display MPEG-4 video, install RM-Lite Viewer (P. 1 - 7 ) .

Network Video Recording Software RM-Lite

( Administrator’s Manual)

RM-Lite, which is a simplified version of the optional "Network Video Recording Software RM-64/

RM-25/RM-9" ( P. 1-24), is included in the package. RM-Lite consists of the following two

software programs:

Tip

VB Initial Setting Tool can be used commonly with the VB-C60, VB-C300 and VB-C50 series.

1-7

Bundled Software

Before Use

Software Configuration of RM-Lite

RM-Lite Storage Server and RM-Lite Viewer can also be installed in, and run on, the same PC.

For RM-Lite, following cameras can also be registered and used.

Type Overview License

RM-Lite Storage Server Up to four cameras can be registered to record video. 1 license

RM-Lite Viewer

Recorded video saved in the storage server can be

played or live video (JPEG/MPEG-4) can be displayed as

it is captured by the camera. Up to four cameras can be

registered for the viewer.

1 license

Configuration example based on

installation on the same PC

Supported

cameras

VB-M40, VB-M600VE, VB-M600D, VB-M700F, VB-C500VD/VB-C500D,

VB-C60, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi

Note

To add a RM-Lite Viewer, you need to purchase an optional RM-Lite Additional Viewer

License.

RM-Lite Storage Serve

RM-Lite Viewer

1-8

Bundled Software

Key Functional Limitations of RM-Lite and RM-64/RM-25/RM-9

*1 The operational limits apply depending on the number of cameras, Storage Server performance, hard

disk capacity, and network load.

*2 The layout sequence feature is a function for changing Viewer layouts at a specified interval.

You cannot connect to RM-Lite Storage Server from RM-64/RM-25/RM-9 Viewer

Features RM-Lite RM-64/RM-25/RM-9

Connecti

on to

camera

Max. number of cameras 4 64/25/9

Storage

Server

Recording formats JPEG only JPEG, MPEG-4, H.264

Max. recording frame rate 5 fps

30 fps *

Recording schedule Weekly schedule recording Weekly schedule recording

Special Day schedule

recording

Recording mode Continuous recording

Manual recording

Continuous recording

Sensor recording

Motion detection recording

Intelligent function recording

Audio detection recording

Manual recording

Max. storage period 12 weeks 99 weeks

Viewer Number of simultaneous

video windows

8 or less is recommended. 32 or fewer per layout

Layout sequence feature *

No Yes

Note

For details on the operating methods and function limitations pertaining to RM-Lite, see the

Administrator’s Manual.

1-9

Bundled Software

Before Use

Comparison of Two Viewers

The VB-C500VD/VB-C500D has two viewers. The key differences are specified below.

VB-C500 Viewer Audio Reception (One-way Communication)

Audio from the microphone connected to the VB-C500VD/VB-C500D can be listened from the

viewer speaker.

RM-Lite Viewer Audio Transmission/Reception

(Two-way Communication)

Audio can be transmitted/received between the VB-C500VD/VB-C500D and viewer.

Viewer type Live video display Audio

VB-C500 Viewer JPEG

Receive audio from the VB-C500VD/VB-C500D

(one-way communication)

RM-Lite Viewer JPEG/MPEG-4

Transmit/receive audio

(two-way communication)

Tip

PC, speaker and microphone are sold separately.

Speaker

JPEG

Network

VB-C500 Viewer

Audio

Microphone

(sold separately)

VB-C500VD / VB-C500D

Speaker

JPEG/MPEG-4

Microphone

(sold separately)

VB-C500VD / VB-C500D

Network

RM-Lite Viewer

Audio

Speaker

(sold separately)

Microphone

1-10

Operating Environment

For the latest information on this product (firmware, bundled software, operation manuals,

operating environment, etc.), visit our website.

VB Initial Setting Tool, VBAdmin Tools, VB-C500 Viewer

Windows XP Home Edition/Professional SP3 32bit

Windows Server 2003 Standard SP2 32bit

Windows Server 2003 R2 Standard SP2 32bit

Windows Vista Ultimate/Business/Enterprise/Home Premium SP1 32/64bit

Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64bit

Windows 7 Ultimate/Professional/Enterprise/Home Premium 32/64bit

Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64bit

Windows Server 2008 Standard SP1 32/64bit

Windows Server 2008 Standard SP2 32/64bit

Windows Server 2008 R2 Standard 64bit

Windows Server 2008 R2 Standard SP1 64bit

Web browser

Internet Explorer 6.0/7.0/8.0/9.0 32bit*

* JavaScript and cookies must be enabled.

Viewer display

1024 x 768 or more*

* Set the dpi setting to 96 dpi (standard) or 120 dpi (expanded 120%).

Audio If the camera's audio feature is used, the PC's audio support feature is required.

1-11

Operating Environment

Before Use

Network Video Recording Software RM-Lite

CPU

Intel XEON 3060 2.4 GHz, Intel Core 2 Duo 2.4 GHz or higher, or

an Intel CPU of equivalent class that meets the following requirements.

Clock: 2.4 GHz or higher

L2 cache: 4 MB or higher

Core count: 2 or more

Windows Server 2003 R2 Standard SP2 32bit

Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64bit

Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64bit

Windows Server 2008 Standard SP2 32/64bit

Windows Server 2008 R2 Standard SP1 64bit

Memory

2 GB or more

Hard disk

200 MB of disk space is required for installation (additional 500 MB is required if

.NET Framework 3.5 SP1 is not installed)

The hard disk drive for the recording data should have a capacity of 1 GB or

greater.

Viewer display

1280 x 1024 resolution or higher

16-bit colors or greater

Audio

To use the camera's audio function or enable audio alert for event notification

when the viewer is used, the PC's audio support feature is required.

Tip

The optional RM-64/RM-25/RM-9 does not support Windows Vista Home Premium and

Windows 7 Home Premium.

1-12

Notes on Operating Environment

Notes on Use When the [Windows Firewall] Function is

Enabled

When [VB Initial Setting Tool] is started, the [Windows Security Alert] dialog box may appear.

If the [Windows Security Alert] dialog box appeared, click [Unblock].

Once this button is clicked, this warning dialog box will no longer appear.

If the [Windows Security Alert] dialog box is not displayed, the warning function of the Windows

firewall may be disabled. Follow the procedure below to add [VB Initial Setting Tool] as an

exception to the Windows Firewall.

1. Click [Control Panel] and select [Windows Firewall]. If you are using Windows Vista/Server 2008,

also click [Allow a program through Windows Firewall].

2. Click the [Exceptions] tab, and then click [Add program...].

1-13

Notes on Operating Environment

Before Use

3. The [Add a Program] dialog box appears. Click [VB Initial Setting Tool], and then click [OK].

Notes on Use with Windows Server 2003/Windows

Server 2008

 Registering the Camera's Top page as a Trusted Site

In Windows Server 2003 and Windows Server 2008, the security level for Internet sites and

intranet sites on Internet Explorer is set to [High] by default.

Accordingly, when you access the top page of the camera, VB-C500 Viewer or any setting page,

the contents block dialog box appears and the page is not displayed correctly.

To display these pages correctly, register them as trusted sites.

1. When the camera's top page is accessed via Internet Explorer, the following dialog box appears.

Click [Add].

1-14

Notes on Operating Environment

2. The [Trusted sites] dialog box appears.

Clear the [Require server verification (https:) for all sites in this zone] check box,

if currently selected.

3. Enter the IP address of the VB-C500VD/VB-C500D under [Add this Web site to the zone], and

then click [Add].

For details on registering trusted sites, click the [Learn more about Internet Explorer's

Enhanced Security Configuration...] in the dialog box in step 1 and see the displayed

overview.

Note that even when the contents block dialog box does not appear, setting pages and

operations of VB-C500 Viewer may still be limited because JavaScript is sometimes disabled

under the standard security setting. Once the camera's top page is registered as a trusted site,

JavaScript is automatically enabled.

If the contents block dialog box does not appear, you can follow the procedure below to display

the [Trusted sites] dialog box.

1. Click [Tools] on the Internet Explorer screen, select [Internet Options], the [Internet Options]

dialog box appears.

2. Click the [Security] tab.

1-15

Notes on Operating Environment

Before Use

3. Click [Trusted sites], and then click [Sites].

The [Trusted sites] dialog box appears.

This completes the process of registering the camera's top page as a trusted site.

Notes on Use with Windows Server 2008

 Enabling the Sound Function to Use Audio

In Windows Server 2008, the sound function is disabled by default. If you want to receive audio

on VB-C500 Viewer, enable the sound function by following the procedure below.

1. Click [Control Panel] and select [Hardware and Sound].

1-16

Notes on Operating Environment

2. Click [Sound].

3. An [Audio Service Not Running] message appears. Click [Yes].

4. The [Sound] dialog box appears. Click the [Playback] tab to confirm that an audio device has

been installed. (If no audio device is installed, check the manual for your PC.)

Tip

If [Control Panel] is displayed in a classic view, double-click [Sound].

1-17

Notes on Operating Environment

Before Use

Notes on Use with Windows Vista or Later

The following restrictions apply when the VB-C500VD/VB-C500D is used with Windows Vista or

later operating systems.

Video Storage Folder

Do not specify the Windows folder or Program Files folder on the system drive as the folder

for storing snapshots and specified video files. Images and videos cannot be saved in these

folders.

Shadow Backup Function

The shadow backup function cannot be used.

If a setting file of RM-Lite was accidentally deleted, for example, the file cannot be restored

using the shadow backup function.

1-18

Notes on Operating Environment

Name and Function of Each Part

Dome Case/Inner Cover/Camera Interior

(1) Dome case

(2) Inner cover

(3) Varifocal lens

Horizontal viewing angle 82°

(4) Focus lock screw

(5) Zoom adjustment knob

(6) Rotation lock screw

(7) Pan lock screw

(8) Tilt lock screw

(9) Dome case lock screw

C500VD VB

C500D

(3)

(4)

(5)

(6)

(7)

(8)

(9)

(1)

(4)

(5)

(6)

(7)

(8)

(1)

(2)(2)

(9)

1-19

Notes on Operating Environment

Before Use

Top View of Camera (Without Dome Case)

(10) Reset switch

Turn on the power while pushing this

switch. Continue to push the switch for

5 seconds or more to restore all factory

settings except for the date and time.

(11) LED

The LED becomes lit/unlit according to

the status of the camera.

(1) Installation mode: Lit (

 P. 2-25)

(2) Other steady state: Unlit

(12) VIDEO OUT terminal

(13) Mounting screw hole

Use this hole to affix the camera on an

installation surface or affix an optional

Recessed Mounting Kit.

(14) Zoom lock screw (VB-C500VD only)

Locks the zoom adjustment knob to the

set position.

(15) Zoom lock plate (VB-C500VD only)

(16)

Damper lock plate

(VB-C500VD

only

)

Locks the damper in place so it doesn't

move during shipping or installation.

After focus adjustment is complete,

remove the plate to enable the damper

function.

C500VD VB

C500D

(10)

(11)

(12)

(13)

(10)

(11)

(12)

(13)

(14)

(15)

(16)

1-20

Notes on Operating Environment

Bottom

The serial number and the MAC address required for network settings are specified on the

bottom of the camera. Write down these information before installing the camera.

(17) Serial number

Serial number of this camera.

This is also written on the warranty card

that comes with the camera.

(18) Tripod mounting screw holes (VB-C500D

only)

(19) MAC address

Unique address of this camera.

Write down this address before install-

ing the camera ( P. 2-10).

(20) LAN connector

100Base-TX

Cable: length 300mm (11.81 in) (UL VW-

1 Cable)

PoE power supply (conforming to the

IEEE 802.3af standard)

(21)

External device I/O terminals (



P. 3 - 6

)

(22) Power connection terminal ( P. 2-9)

(23) Audio Input/Output Terminals ( P. 3-8)

(24) Safety wire screw

Install the safety wire supplied with the

camera.

C500VD VB

C500D

(17)

(18)

(19)

(20)

(21)

(22)

(23)

(24)

(17)

(19)

(20)

(21)

(22)

(23)

(24)

1-21

Before Use

Optional Items

Purchase optional items separately as necessary.

Audio Interface Cable WA500-VB

Use this interface cable (UL VW-1 Cable) to connect the camera to an audio input/output device

(speaker, microphone, etc.).

The long end (has cable marker) from the bifurcation point in the cable corresponds to the audio

output terminal. The short end (does not have cable marker) from the bifurcation point in the

cable corresponds to the audio input terminal.

For details, see "Audio Input/Output Terminals" ( P. 3-8).

OUT

Cable marker

1-22

Optional Items

I/O Interface Cable WC500-VB

Use this interface cable (UL VW-1 Cable) to connect the camera to a contact input/output device

(sensor, warning lamp, etc.).

For details, see "External Device I/O Terminals" ( P. 3-6).

Power Interface Cable WP500-VB

Use this interface cable (UL VW-1 Cable) to connect the camera to an optional AC adapter

(PA-V17/PA-V18) or external power supply. For details, see "Use of External Power Supply" ( P. 2-9).

1-23

Optional Items

Before Use

Recessed Mounting Kit SR500-S-VB

The Recessed Mounting Kit is a dedicated option for VB-C500VD/VB-C500D.

Use example

AC Adapter PA-V17/PA-V18

Use this adapter when a PoE HUB or external power supply is not used.

RM-Lite Additional Viewer License

RM-Lite Additional Viewer License is an additional license needed to install RM-Lite Viewer to

each PC. You need to purchase the license if you want to view video captured by the camera

using RM-Lite Viewer from multiple sites.

1-24

Optional Items

Network Video Recording Software RM-64/RM-25/RM-9

High-functional monitoring & recording software that achieves simultaneous monitoring of

multiple sites.

Example of RM-64/RM-25/RM-9 Viewer screen

Tip

 The VB-C500VD/VB-C500D can also be used with Network Video Recorder VK-series v2.0

or later. However, the RM-series and VK-series are not compatible with each other.

 This camera comes with RM-Lite, which is a simplified version of RM-64/RM-25/RM-9 ( P.

1-6). Up to four cameras can be registered and used.

3-9

Input/Output Terminals

Appendix

 Audio Input, Used as Both LINE IN and MIC IN (Monaural Input)

Connects the camera to a microphone. As for audio input of this camera, two types of

microphones, LINE IN and MIC IN types, are supported. Note that the camera only has one audio

input. Switch the input mode on the Setting page ("Audio Input" in Operation Guide). The factory

setting is LINE IN.

When LINE IN is selected, a microphone with amplifier can be connected.

When MIC IN is selected, a dynamic microphone or capacitor microphone can be connected.

Input terminal: Φ3.5-mm mini jack (monaural)

• Dynamic MIC IN setting

Input impedance: 1.75 kΩ± 20%

* Supported microphone

Output impedance: 400Ω ~ 600Ω

• Capacitor MIC IN setting

Input impedance (microphone bias resistance): 2.2 kΩ±

20%

Microphone power supply: Plug-in power (voltage: 1.8 V) method

*Supported microphone

Capacitor microphone of plug-in power type

• LINE IN setting

Input level: 1 Vp-p max.

* Use a microphone with amplifier.

 Audio Output Terminal LINE OUT (Monaural Output)

Connects the camera to an amplifier with speaker. Audio can be sent from RM-Lite Viewer to a

speaker. Only the administrator can use this function.

Output terminal: Φ3.5-mm mini jack (monaural)

• Output level: 1 Vp-p max.

* Use a speaker with amplifier.

Canon VB-C500VE Handleiding

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