745495
261
Verklein
Vergroot
Pagina terug
1/271
Pagina verder
G2020 series
Online Manual
English
Contents
Using Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Touch-enabled Device Users (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Handling Paper, Originals, Ink Tanks, etc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Loading Plain Paper / Photo Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Loading Originals on Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loading Based on Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
How to Detach / Attach the Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Checking Ink Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Performing Maintenance Functions from Your Computer (macOS). . . . . . . . . . . . . . . . . . 69
Opening Remote UI for Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Adjusting Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Replacing Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Checking Maintenance Cartridge Status on LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
When Repairing, Lending, or Disposing of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Checking that Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
LCD and Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Changing Printer Settings from Your Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Other dev. settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Feed settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Ink level monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Economy Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Printing from Application Software (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Perform Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
How to Open Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Displaying the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Removing Printer That Is No Longer Required from List of Printers. . . . . . . . . . . . . . . . . . . . . . . 166
Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Scanning from Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Scanning According to Item Type or Purpose (IJ Scan Utility Lite). . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
IJ Scan Utility Lite Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Ink Does Not Come Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Ink Runs Out Fast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Printer Does Not Pick up or Feed the Paper/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Printout Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines. . . . . . . . . . 204
Colors Are Unclear. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Lines Are Misaligned/Distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Scanning Problems (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Scanner Driver Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Printer Turns Off Unexpectedly or Repeatedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Wrong Language Appears in LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Failed to MP Drivers Installation (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Cannot Proceed beyond Printer Connection Screen (Cannot Find Printer Connected via USB). 231
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Four-Digit Alphanumeric Characters Appear on LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
What to Do When Paper Is Jammed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
1070. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
1368. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
1496. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
1640. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
1723. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
1724. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
1725. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
1726. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
1727. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Shipping Tape etc. Are Still Attached (1890). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
2114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
2200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
2900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
2901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
3252. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Using Online Manual
Operating Environment
Symbols Used in This Document
Touch-enabled Device Users (Windows)
Printing Online Manual
Trademarks and Licenses
Screenshots in This Manual
7
Symbols Used in This Document
Warning
Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by
incorrect operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or property damage caused by incorrect
operation of the equipment. These must be observed for safe operation.
Important
Instructions including important information that must be observed to avoid damage and injury or
improper use of the product. Be sure to read these instructions.
Note
Instructions including notes for operation and additional explanations.
Basics
Instructions explaining basic operations of your product.
Note
Icons may vary depending on your product.
8
Touch-enabled Device Users (Windows)
For touch actions, you need to replace "right-click" in this document with the action set on the operating
system. For example, if the action is set to "press and hold" on your operating system, replace "right-click"
with "press and hold."
9
Trademarks and Licenses
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
Microsoft Edge is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or
other countries.
Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad, iPad
Air, iPad mini, iPadOS, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and
other countries.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.
Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Drive, Google Apps
and Google Analytics are either registered trademarks or trademarks of Google Inc. Google Play and
Google Play Logo are trademarks of Google LLC.
Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its
subsidiaries and/or affiliates in the USA and/or other countries.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other
countries.
USB Type-C™ is a trademark of USB Implementers Forum.
The Mopria® word mark and the Mopria® Logo are registered and/or unregistered trademarks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
Note
The formal name of Windows Vista is Microsoft Windows Vista operating system.
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* Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or
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THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
LEADTOOLS
Copyright (C) 1991-2009 LEAD Technologies, Inc.
CMap Resources
-----------------------------------------------------------
Copyright 1990-2009 Adobe Systems Incorporated.
All rights reserved.
Copyright 1990-2010 Adobe Systems Incorporated.
All rights reserved.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the
following conditions are met:
Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer.
Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of Adobe Systems Incorporated nor the names
of its contributors may be used to endorse or promote
products derived from this software without specific prior
written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
18
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-----------------------------------------------------------
MIT License
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright 2000 Computing Research Labs, New Mexico State University
Copyright 2001-2015 Francesco Zappa Nardelli
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COMPUTING
RESEARCH LAB OR NEW MEXICO STATE UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES OR
OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
THE SOFTWARE.
19
Written by Joel Sherrill <joel@OARcorp.com>.
COPYRIGHT (c) 1989-2000.
On-Line Applications Research Corporation (OAR).
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby
granted, provided that this entire notice is included in all copies of any software which is or includes a
copy or modification of this software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND
CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE.
(1) Red Hat Incorporated
Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved.
This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it
subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will
be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at
http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or
documentation are not subject to the BSD License and may only be used or replicated with the express
permission of Red Hat, Inc.
(2) University of California, Berkeley
Copyright (c) 1981-2000 The Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The FreeType Project LICENSE
20
----------------------------
2006-Jan-27
Copyright 1996-2002, 2006 by
David Turner, Robert Wilhelm, and Werner Lemberg
Introduction
============
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to
the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.
This license applies to all files found in such packages, and which do not fall under their own explicit
license. The license affects thus the FreeType font engine, the test programs, documentation and
makefiles, at the very least.
This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all
encourage inclusion and use of free software in commercial and freeware products alike. As a
consequence, its main points are that:
o We don't promise that this software works. However, we will be interested in any kind of bug reports.
(`as is' distribution)
o You can use this software for whatever you want, in parts or full form, without having to pay us.
(`royalty-free' usage)
o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you
must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits')
We specifically permit and encourage the inclusion of this software, with or without modifications, in
commercial products.
We disclaim all warranties covering The FreeType Project and assume no liability related to The
FreeType Project.
Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this
license. We thus encourage you to use the following text:
"""
Portions of this software are copyright © <year> The FreeType
Project (www.freetype.org). All rights reserved.
"""
Please replace <year> with the value from the FreeType version you actually use.
Legal Terms
===========
0. Definitions
--------------
Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set
of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the
`FreeType Project', be they named as alpha, beta or final release.
21
`You' refers to the licensee, or person using the project, where `using' is a generic term including
compiling the project's source code as well as linking it to form a `program' or `executable'.
This program is referred to as `a program using the FreeType engine'.
This license applies to all files distributed in the original FreeType Project, including all source code,
binaries and documentation, unless otherwise stated in the file in its original, unmodified form as
distributed in the original archive.
If you are unsure whether or not a particular file is covered by this license, you must contact us to verify
this.
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.
All rights reserved except as specified below.
1. No Warranty
--------------
THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY
TO USE, OF THE FREETYPE PROJECT.
2. Redistribution
-----------------
This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute,
perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project
(in both source and object code forms) and derivative works thereof for any purpose; and to authorize
others to exercise some or all of the rights granted herein, subject to the following conditions:
o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions
or changes to the original files must be clearly indicated in accompanying documentation. The copyright
notices of the unaltered, original files must be preserved in all copies of source files.
o Redistribution in binary form must provide a disclaimer that states that the software is based in part of
the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL
to the FreeType web page in your documentation, though this isn't mandatory.
These conditions apply to any software derived from or based on the FreeType Project, not just the
unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us.
3. Advertising
--------------
Neither the FreeType authors and contributors nor you shall use the name of the other for commercial,
advertising, or promotional purposes without specific prior written permission.
We suggest, but do not require, that you use one or more of the following phrases to refer to this software
in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library',
or `FreeType Distribution'.
As you have not signed this license, you are not required to accept it. However, as the FreeType Project
is copyrighted material, only this license, or another one contracted with the authors, grants you the right
to use, distribute, and modify it.
22
Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and
accept all the terms of this license.
4. Contacts
-----------
There are two mailing lists related to FreeType:
o freetype@nongnu.org
Discusses general use and applications of FreeType, as well as future and wanted additions to the library
and distribution.
If you are looking for support, start in this list if you haven't found anything to help you in the
documentation.
o freetype-devel@nongnu.org
Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.
Our home page can be found at
http://www.freetype.org
--- end of FTL.TXT ---
The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly
disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of
merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the
developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or
consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.
JSON for Modern C++
Copyright (c) 2013-2017 Niels Lohmann
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright (c) 2011 - 2015 ARM LIMITED
All rights reserved.
23
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
- Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
- Neither the name of ARM nor the names of its contributors may be used to endorse or promote products
derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2014, Kenneth MacKay
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2006, CRYPTOGAMS by <appro@openssl.org> All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain copyright notices, this list of conditions and the following
disclaimer.
24
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the CRYPTOGAMS nor the names of its copyright holder and contributors may be
used to endorse or promote products derived from this software without specific prior written permission.
ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the
terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD
OF those given above.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
ISC License
Copyright (c) 2013-2017
Frank Denis <j at pureftpd dot org>
Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is
hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH
REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT,
INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM
LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR
OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THIS SOFTWARE.
Copyright (c) 2008 The NetBSD Foundation, Inc.
All rights reserved.
This code is derived from software contributed to The NetBSD Foundation
by Lennart Augustsson (lennart@augustsson.net) at
Carlstedt Research & Technology.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions
are met:
1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
25
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS
``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2000 Intel Corporation
All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
* Redistributions of source code must retain the above copyright notice,
this list of conditions and the following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
* Neither name of Intel Corporation nor the names of its contributors
may be used to endorse or promote products derived from this software
without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS
"AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL INTEL OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The following applies only to products supporting Wi-Fi.
(c) 2009-2013 by Jeff Mott. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
26
* Redistributions of source code must retain the above copyright notice, this list of conditions, and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the
following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
27
Handling Paper, Originals, Ink Tanks, etc.
Loading Paper
Loading Originals
Refilling Ink Tanks
28
Loading Paper
Loading Plain Paper / Photo Paper
Loading Envelopes
29
Loading Plain Paper / Photo Paper
You can load plain paper or photo paper.
Important
If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a
paper jam.
Note
We recommend Canon genuine photo paper for printing photos.
For details on the Canon genuine paper, see Supported Media Types.
You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
For the page size and paper weight you can use for this printer, see Supported Media Types.
1.
Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
For details on how to flatten curled paper, see
Check3
in
Paper Is Smudged / Printed Surface Is
Scratched.
When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a
time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper
and reduce the print quality.
2. Pull straight up and fold back paper support (A).
30
Note
Load long-length paper without opening the paper support. Depending on the weight of the paper,
the leading edge may rise and printing may be shifted. Make sure that the leading edge of the
paper does not rise, such as by holding the part that protrudes from the rear tray.
3.
Pull out the paper output tray (B) and the output tray extension (C).
31
4. Open the feed slot cover (D).
5. Slide right paper guide (E) to open both paper guides.
6.
Load paper stack in portrait orientation WITH PRINT SIDE FACING UP.
After loading paper on the rear tray, the paper information registration screen for the rear tray appears
on the LCD.
7. Slide right paper guide to align with both sides of paper stack.
Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
32
Important
Always load paper in portrait orientation (F). Loading paper in landscape orientation (G) can
cause paper jams.
Note
Do not load sheets of paper higher than the load limit mark (H).
8. Close feed slot cover gently.
33
9.
Press the OK button.
10.
Use the button to select the size of the loaded paper, then press the OK button.
Note
The (asterisk) on the LCD indicates the current setting.
11.
Use the button to select the type of the loaded paper, then press the OK button.
Follow the instructions of any messages displayed to register the paper information.
Note
There are various types of paper, such as paper with a special surface coating for printing photos at
optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink
is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image
quality. The wrong paper settings may cause poor printout color quality or scratches on the printed
surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.
To prevent incorrect printing, this printer has a function that detects whether the settings for the paper
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
34
When printing on long-length paper, support the output paper with your hands or use the printer in a
place where the paper does not fall. If the paper falls, the printed side may become dirty or scratched.
Also, when supporting the paper with hands, be sure not to pull the paper forcefully while printing.
35
Loading Envelopes
The address is automatically rotated and printed according to the envelope's direction by specifying with the
printer driver properly.
Important
Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.
Envelopes with an embossed or treated surface
Envelopes with a double flap
Envelopes whose gummed flaps are already moistened and adhesive
1.
Prepare envelopes.
Press down on all four corners and edges of the envelopes to flatten them.
If the envelopes are curled, hold the opposite corners and gently twist them in the opposite
direction.
If the corner of the envelope flap is folded, flatten it.
Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.
The figures above show a side view of the leading edge of the envelope.
Important
The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure
that no curl or puff exceeds 0.12 in. (3 mm).
2. Pull straight up and fold back paper support (A).
36
3.
Pull out the paper output tray (B) and the output tray extension (C).
4.
Open the feed slot cover (D).
5.
Slide right paper guide (E) to open both paper guides.
37
6.
Load envelopes in portrait orientation WITH PRINT SIDE FACING UP.
Up to 10 envelopes can be loaded at once.
After loading envelopes on the rear tray, the paper information registration screen for the rear tray
appears on the LCD.
Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up.
7. Slide right paper guide to align with both sides of envelopes.
Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
38
Note
Do not load envelopes higher than the load limit mark (F).
8.
Close feed slot cover gently.
39
9. Press the OK button.
10. Use button to select size of loaded envelopes on rear tray and press OK button.
Note
The (asterisk) on the LCD indicates the current setting.
11.
Use button to select Envelope and press OK button.
Follow the instructions of any messages displayed to register the paper information.
Note
To prevent incorrect printing, this printer has a function that detects whether the settings for the paper
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
40
Loading Originals
Loading Originals on Platen
Loading Based on Use
Supported Originals
How to Detach / Attach the Document Cover
41
Loading Originals on Platen
1. Open the document cover (A).
2.
Load original WITH SIDE TO SCAN FACING DOWN on platen.
Loading Based on Use
Supported Originals
Important
Be sure to observe the following when loading the original on the platen.
Failure to observe the following may cause the scanner to malfunction or the platen glass to
break.
42
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing
down the original.
3. Close the document cover gently.
Important
After loading the original on the platen, be sure to close the document cover before starting to copy or
scan.
43
Loading Based on Use
Load the original in the correct position according to the function to use. If you do not load the original
correctly, it may not be scanned properly.
Originals Function How to Load
Magazines, Newspapers, and
Documents
Copying Loading the Original to Be
Aligned with the alignment mark
Scanning by detecting the type and
size of the original automatically
If you scan using the operation panel,
press the SCAN button and select Auto
scan for Original type.
Scanning by specifying a standard
size (A4, Letter, etc.)
If you scan using the operation panel,
press the SCAN button, select Docu-
ment or Photo for Original type, and
then specify a standard size (A4, Letter,
etc.) for Scan size.
Photos, Postcards, Business
Cards, and Disc (BD/DVD/CD)
Scanning only one original
If you scan using the operation panel, fol-
low the operation below.
Press the SCAN button and select
Auto scan for Original type.
Press the SCAN button, select Photo
for Original type, and then specify
Auto scan(A) -Singl for Scan size.
Loading Only One Original in
Center of Platen
Scanning two or more originals
If you scan using the operation panel, fol-
low the operation below.
Press the SCAN button and select
Auto scan for Original type.
Press the SCAN button, select Photo
for Original type, and then specify
Auto scan(A) -Multi for Scan size.
Loading Two or More Originals
on Platen
Note
For details on how to scan from the computer and how to load originals, see below.
For Windows:
Scanning from Computer (Windows)
For macOS:
Scanning from Computer (macOS)
44
Loading the Original to Be Aligned with the alignment mark
Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the
alignment mark . Portions placed on the diagonally striped area cannot be scanned.
Important
The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass).
Loading Only One Original in Center of Platen
Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen. Portions placed on the diagonally striped area
cannot be scanned.
45
Loading Two or More Originals on Platen
Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen and the originals, and between the originals.
Portions placed on the diagonally striped area cannot be scanned.
You can place up to 12 items.
B: More than 0.40 in. (1 cm)
Note
The Skew Correction function automatically compensates for the originals placed at an angle of up to
approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot be
corrected.
Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.
46
Supported Originals
Item Details
Types of originals Text document, magazine, or newspaper
Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)
Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm)
Note
When loading a thick original such as a book on the platen, you can load it by removing the document
cover from the printer.
How to Detach / Attach the Document Cover
47
How to Detach / Attach the Document Cover
Detaching the document cover:
Hold up the document cover in portrait orientation and then tip it back.
Attaching the document cover:
Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover
vertically as illustrated below.
48
49
Refilling Ink Tanks
Refilling Ink Tanks
Checking Ink Level
Ink Tips
50
Refilling Ink Tanks
When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error.
In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on the front of
the printer. If the ink level is near the lower limit line (A), refill the ink tank.
Important
If the function for notifying the remaining ink level (remaining ink level notification function) is enabled,
resetting the remaining ink level count is required before refilling ink tanks up to the upper limit line.
If the remaining ink level count is reset when the ink tanks are not full, the printer cannot detect the ink
level correctly.
From the printer
Ink level monitor
From the computer
Changing the remaining ink level notification setting
If the remaining ink level notification function is disabled, visually inspect the remaining ink and refill the
ink tanks as necessary. Continuing printing with ink below the lower limit line of an ink tank may prevent
satisfactory print quality.
Note
If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance
Procedure.
For precautionary notes on handling ink bottles, see Notes on ink bottles.
Refilling Procedure
When you refill ink tanks, follow the steps below.
Important
Please ensure the printer remains flat after initial setup and is NOT turned upside down or on its side,
as ink in the printer may leak.
1. Check that printer is turned on.
2. Open the scanning unit / cover (B).
51
Important
Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.
3.
Open the tank cap (C) of the ink tank to be refilled.
D: Yellow
E: Magenta
F: Cyan
G: Black
Important
Carefully open the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when
opening it.
4.
Hold the ink bottle upright and gently twist the bottle cap (H) to remove.
52
Important
Do not shake the ink bottle. Ink may spatter when opening the cap.
5.
Refill the ink tank.
Aligning the ink bottle's tip with the ink tank's inlet (I), slowly stand the bottle upside down, and push
the bottle into the inlet.
The ink tank is refilled. Support the bottle with your hand so that it does not fall.
Important
Make sure that each color of ink tanks is filled with corresponding color of ink bottles.
If ink is not injected into the ink tank, slowly remove and insert the ink bottle.
Make sure to refill the ink tank with ink up to the upper limit line (J) on the ink tank.
53
6.
Once ink reaches the upper limit line, remove the ink bottle from the inlet.
Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it.
Important
Do not leave ink bottles in ink tanks.
Close the bottle cap of the ink bottle securely and store the ink bottle upright.
7.
Close the tank cap of the ink tank.
Make sure the tank cap is completely inserted.
8.
Close the scanning unit / cover.
To close the scanning unit / cover, hold it up once, then take it down gently.
Note
If the error message appears on the LCD after the scanning unit / cover is closed, take
appropriate action.
54
When Error Occurred
Notes on ink bottles
Important
Keep out of reach of children.
Do not drink ink.
If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water
and obtain medical advice immediately. If ink gets into your eyes, flush them with water right away,
and obtain medical advice immediately.
If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
When you store ink bottles, close bottle caps completely and place bottles in standing position. If the
ink bottles are laid down, ink may leak.
When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon.
Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a
car. Bottles may warp and cause ink leakage or ink may become poor quality.
Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off by
such impact, and ink may leak.
Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate use, or
poor ink quality.
Do not mix ink with water or other ink. This may damage the printer.
Once an ink bottle has been opened, do not leave it with bottle cap off. Ink will dry out, possibly
preventing proper operation of the printer when an ink tank is refilled using this bottle.
To obtain optimum print quality, we recommend to refill the ink tank with ink up to the upper limit line
at least once a year. If the function for notifying the remaining ink level is enabled, reset the
remaining ink level count after refilling the ink tanks up to the upper limit line.
For details on how to reset, see Ink level monitor.
Note
Color ink may be consumed even when printing a black-and-white document or when black-and-
white printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of
the print head, which may be necessary to maintain the performance of the printer.
When ink runs low, promptly refill it.
Ink Tips
55
Checking Ink Level
Check ink level with the ink tank indicator on the front of the printer.
When ink reaches the upper limit line (A), ink is full.
When ink is near the lower limit line (B), ink is running low. Refill the ink tank.
Note
To check the remaining ink level, visually inspect the remaining ink in the ink tank.
Important
If printing is continued when the remaining ink level is below the lower limit line, the printer may
consume a certain amount of ink to return to printable status.
Note
This printer has a function for notifying the remaining ink level, called the remaining ink level notification
function. If you refill the ink tank when the remaining ink level notification function is enabled or when a
remaining ink error occurs, refill the ink tank until the ink reaches the upper limit line. If ink does not
reach the upper limit line, the remaining ink level is not detected correctly.
For details on the remaining ink level notification function, see below.
Ink level monitor
If a remaining ink error occurs, the error message appears on the LCD.
When Error Occurred
The remaining ink level notification function works from initial printing to the time when one of the inks
reaches the lower limit line shown on the ink tank. For the remaining ink level notification function to
work appropriately, each ink tank must be filled with entire contents of the corresponding color ink bottle
bundled with the printer before printing. After the initial filling, if either of the ink tanks is refilled before
the remaining ink level reaches the lower limit line, a significant error may occur in the accuracy of the
remaining ink level notification function. If you want to refill an ink tank before the remaining ink level
reaches the lower limit line, be sure to follow the procedure in the manual.
To ensure you receive premium print quality and to help protect your print head, a certain amount of ink
remains in the ink tank when the printer indicates to refill the ink tank. The estimated page yields of the
ink bottle do not include this amount.
Ink flows from the ink tanks to the inside of the printer. Ink may seem to run out fast due to this
procedure when you start using the printer or after transporting it.
56
Ink Tips
How is ink used for various purposes other than printing?
Ink may be used for purposes other than printing.
During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles to
ensure the printer is print-ready.
Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets
of bottles.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition.
When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may
be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents
print quality degradation or nozzle clogging.
Important
The used ink is ejected into the maintenance cartridge. When the maintenance cartridge becomes
full, replacement is necessary. If the displayed message indicates that the maintenance cartridge is
nearly full, promptly obtain a new one.
Replacing Maintenance Cartridge
Does black-and-white printing use color ink?
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the
settings of the printer driver. So, color ink is consumed even when printing in black-and-white.
Similarly, color inks are also consumed along with black ink during print head cleaning when Black is
specified for cleaning.
57
If Printing Is Faint or Uneven
Maintenance Procedure
Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head
Deep Print Head Cleaning
Aligning the Print Head
58
Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned
printed ruled lines), perform the maintenance procedure below.
Important
Do not rinse or wipe the print head. This can cause trouble with the print head.
Note
Check if ink remains in the ink tanks.
Checking Ink Level
For Windows, increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data
When the Print Results Are Blurred or Uneven:
Step1
Print the nozzle check pattern.
From the printer
Printing the Nozzle Check Pattern
From the computer
For Windows:
Printing a Nozzle Check Pattern
For macOS:
Printing a Nozzle Check Pattern
Step2
Examine the nozzle check pattern.
If there are missing lines or horizontal white streaks in the pattern:
Step3
Clean the print head.
From the printer
Cleaning the Print Head
From the computer
For Windows:
Cleaning the Print Heads
For macOS:
Cleaning the Print Heads
After cleaning the print head, print and examine the nozzle check pattern:
Step1
59
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4
Clean the print head deeply.
From the printer
Deep Print Head Cleaning
From the computer
For Windows:
Cleaning the Print Heads
For macOS:
Cleaning the Print Heads
After deep print head cleaning, print and examine the nozzle check pattern: Step1
When you have performed the procedure until step 4 and the problem has not been resolved, turn off the
power and clean the print head deeply again after 24 hours.
If the problem is still not resolved, perform ink flush.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform ink flush
only when necessary.
Important
If ink flush is performed when the remaining ink level is insufficient, it may cause a failure. Be sure to
check the remaining ink level before performing ink flush.
From the printer
How to Perform Ink Flush
From the computer
Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, see Check Installation of
Print Head.
When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:
Step
Align the print head.
From the printer
Aligning the Print Head
From the computer
For Windows:
Adjusting Print Head Position Automatically
For macOS:
60
Adjusting Print Head Position
61
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
If the remaining ink level is low, the nozzle check pattern will not be printed correctly. If the remaining
ink level is low, refill ink tanks.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
2.
Load a sheet of A4 or Letter-sized plain paper in the rear tray.
Loading Plain Paper / Photo Paper
3.
Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4.
Use the button to select Nozzle check and press the OK button.
The nozzle check pattern will be printed.
Do not perform any other operations until the printer completes the printing of the nozzle check pattern.
5.
Examine the nozzle check pattern.
62
Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
Check if there are missing lines in the pattern A or horizontal white streaks in the pattern
B.
If there are missing lines in the pattern A:
C: Good
D: Bad (lines are missing)
If there are horizontal white streaks in the pattern B:
E: Good
F: Bad (horizontal white streaks are present)
If any color in the pattern A or the pattern B is not printed:
(Example: Magenta pattern is not printed)
If one of the above is applied, cleaning the print head is required.
63
Cleaning the Print Head
Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head
consumes ink, so clean the print head only when necessary.
1.
Check that printer is turned on.
2.
Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
3.
Use the button to select Cleaning and then press the OK button.
The printer starts cleaning the print head.
Do not perform any other operations until the printer completes the cleaning of the print head. This takes
about 1 minute.
4.
Check the print head condition.
To check the print head condition, print the nozzle check pattern.
Note
If the problem is not resolved after cleaning the print head twice, clean the print head deeply.
64
Deep Print Head Cleaning
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean
the print head deeply only when necessary.
1.
Check that printer is turned on.
2.
Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
3.
Use button to select Deep Cleaning and press OK button.
The printer starts cleaning the print head deeply.
Do not perform any other operations until the printer completes the deep cleaning of the print head. This
takes about 2 to 3 minutes.
4.
Check the print head condition.
To check the print head condition, print the nozzle check pattern.
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
65
Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
Note
If the remaining ink level is low, the print head alignment sheet will not be printed correctly.
If the remaining ink level is low, refill ink tanks.
If ink runs out as the print head alignment sheet is printed, an error message appears on the LCD.
When Error Occurred
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
2.
Load a sheet of A4 or Letter-sized plain paper on the rear tray.
Loading Plain Paper / Photo Paper
3.
Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4.
Use the button to select Head alignment and then press the OK button.
The print head alignment sheet will be printed.
66
Important
Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,
it may not be scanned properly.
5.
Confirm the message, then place print head alignment sheet on platen.
Place the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark
on the upper left corner of the sheet with the alignment mark .
67
6. Close the document cover gently, then press the Black button or the Color button.
The printer starts scanning the print head alignment sheet, and the print head position will be adjusted
automatically.
When the print head position adjustment is completed, remove the print head alignment sheet from the
platen.
Important
Do not open the document cover or move the print head alignment sheet on the platen until
adjusting the print head position is complete.
If an error message is displayed on the LCD, press the OK button to release the error, then take
appropriate action.
When Error Occurred
Note
For Windows, when the print results are still not satisfactory after adjusting the print head position as
described above, adjust the print head position manually from the computer.
Adjusting Print Head Position Manually
To print and check the current head position adjustment values, select Print align value on the
Maintenance screen.
68
Performing Maintenance Functions from Your Computer
(macOS)
Opening Remote UI for Maintenance
Cleaning the Print Heads
Adjusting Print Head Position
69
Opening Remote UI for Maintenance
You can perform maintenance of printer and change the settings from a Remote UI.
The following is the procedure to open a Remote UI.
1. Open System Preferences, and select Printers & Scanners
2.
Select your model from the printer list, and click Options & Supplies...
3.
Click Show Printer Webpage... in General tab
Remote UI starts.
Note
The password may have to be entered after Remote UI starts. In such a case, enter the password
and click OK. In case you do not know the password, click Passwords and cookies.
Related Topics
Cleaning the Print Heads
Adjusting Print Head Position
Printing a Nozzle Check Pattern
Managing the Printer Power
Changing the Printer Operation Mode
Reducing the Printer Noise
70
Cleaning the Print Heads
The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.
Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even
though there is enough ink.
Furthermore, if the situation does not improve even after performing Deep Cleaning, perform Ink Flush.
Cleaning
1.
Select Utilities from Remote UI
2.
Click Cleaning
Before performing Cleaning, check that the printer power is on.
Check the following. Then, if necessary, perform Cleaning.
Is there ink remaining?
3.
Perform Cleaning
Click Yes.
Print head Cleaning starts.
4.
Complete Cleaning
Next, the message for Nozzle Check pattern printing is displayed.
5.
Check the results
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
If cleaning the head once does not resolve the print head problem, clean it once more.
Important
Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only
when necessary.
Deep Cleaning
Deep Cleaning is more thorough than Cleaning. Perform Deep Cleaning when two Cleaning attempts do
not resolve the print head problem.
1. Select Utilities from Remote UI
2. Click Deep Cleaning
Before performing Deep Cleaning, check that the printer power is on.
Check the following. Then, if necessary, perform Deep Cleaning.
71
Is there ink remaining?
3. Perform Deep Cleaning
Click Yes.
Print head Deep Cleaning starts.
4. Complete Deep Cleaning
Next, the message for Nozzle Check pattern printing is displayed.
5.
Check the results
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
Important
Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Deep
Cleaning only when necessary.
If print results do not improve even after performing Deep Cleaning, turn off the power, wait 24 hours
without pulling out the power plug, and then perform Deep Cleaning again. If print results still do not
improve, perform Ink Flush.
Ink Flush uses a large volume of ink.
Ink Flush
Perform Ink Flush if the print results do not improve even after Deep Cleaning is performed.
1.
Select Utilities from Remote UI
2.
Click Ink Flush
Select the ink group for which Ink Flush is to be performed.
Before performing Ink Flush, check that the printer power is on.
Check the following. Then, if necessary, perform Ink Flush.
Is there ink remaining?
3. Perform Ink Flush
Click Yes.
Ink Flush starts.
4. Complete Ink Flush
Next, the message for Nozzle Check pattern printing is displayed.
5. Check the results
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
72
Important
Ink Flush consumes an extremely large amount of ink.
Performing Ink Flush frequently will rapidly deplete your printer's ink supply. Therefore, perform Ink
Flush only when necessary.
If Ink Flush is run when the remaining ink level is insufficient, it may cause a failure.
Note
If there is no sign of improvement after performing Ink Flush, the ink may have run out or the print
head may be worn. For details on possible solutions, see "Ink Does Not Come Out."
Related Topic
Printing a Nozzle Check Pattern
73
Adjusting Print Head Position
Any error in the print head installation position can cause color and line shifts. Adjusting the print head
position improves print results.
Print Head Alignment - Auto
1.
Select Utilities from Remote UI
2.
Click Print Head Alignment - Auto
A message appears.
3.
Load paper in printer
Load one sheet of A4 size or Letter size plain paper into the rear tray.
4.
Run head position adjustment
Check that the printer power is on, and then click Yes.
Head alignment starts. Proceed with the operations in accordance with the messages on the screen.
Important
Do not open the scanning unit / cover while printing is in progress; otherwise, printing will stop.
Note
You can print and check the current settings by clicking on Print the head alignment value.
74
Cleaning
Cleaning Exterior Surfaces
Cleaning Platen and Document Cover
Cleaning Paper Feed Rollers
Cleaning Inside the Printer (Bottom Plate Cleaning)
75
Cleaning Paper Feed Rollers
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
2.
Remove any paper from the rear tray.
3.
Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4.
Clean the paper feed rollers without paper.
Use
button to select Roller Cleaning and press OK button.
The paper feed roller will rotate as it is cleaned without paper.
5.
Clean the paper feed rollers with paper.
1.
Make sure that the paper feed rollers have stopped rotating, and then load three sheets of A4
or Letter-sized plain paper in the rear tray.
Loading Plain Paper / Photo Paper
2.
Press the OK button.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
If the problem is still not resolved with the operation described above, follow the operation below.
1. Turn off the power and then unplug the power cord.
2. While rotating the paper feed rollers (A) located inside the rear tray more than two laps, wipe them with
a cloth tightly squeezed after moistening.
Do not touch the paper feed rollers with your fingers. Paper feeding performance may be degraded.
76
3. Turn on the power, then clean the paper feed rollers again.
If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center
to request a repair.
77
Cleaning Inside the Printer (Bottom Plate Cleaning)
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get
dirty, so we recommend performing cleaning regularly.
You need to prepare: a sheet of A4 or Letter-sized plain paper*
* Be sure to use a new piece of paper.
1.
Make sure that the power is turned on, then remove any paper from the rear tray.
2.
Prepare paper.
1.
Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.
2.
Load only this sheet of paper on the rear tray with the open side facing you.
After loading paper on the rear tray, the paper information registration screen for the rear tray appears on
the LCD. Select A4 or Letter for Size:
3. Close the feed slot cover(A) gently.
78
4. Pull out paper output tray (B), and then open output tray extension (C).
3.
Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
4. Use button to select Btm Plate Cleaning and press OK button.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning
again.
79
Note
When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be
stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
Before cleaning the printer, turn it off and unplug it.
80
Replacing Maintenance Cartridge
In case of cautions or errors concerning the maintenance cartridge, an error message will appear on the
LCD to inform you of the error. Take appropriate action as prompted by the message.
When Error Occurred
Important
If the displayed message indicates that the maintenance cartridge is nearly full, promptly obtain a new
one. If the maintenance cartridge becomes full, an error message is displayed and the printer stops
working until it is replaced with a new one.
Do not touch the terminal (A) or opening (B) of the maintenance cartridge.
Note
When purchasing a new maintenance cartridge, order the following cartridge number.
Maintenance Cartridge MC-G02
1.
Prepare a new maintenance cartridge.
Remove the maintenance cartridge and the attached plastic bag from the package.
2.
Turn the printer off.
3.
Unlock the coin screw from the maintenance cover (C).
4. Remove the maintenance cover.
Put your finger on the hole of the maintenance cover and remove it.
81
5.
Pull out the maintenance cartridge until it stops.
6.
Lift the maintenance cartridge a little and pull it out.
Important
Be careful not to drop or place the removed maintenance cartridge on a desk or something. Dirt
on the bottom may adhere to it or the ink inside may be scattered.
Put the used one immediately into the plastic bag attached to the new maintenance cartridge and
seal the bag by tying the opening tightly to prevent the ink from leaking.
82
Do not put your hands inside the printer, as ink may adhere to your hands.
Dispose of the removed maintenance cartridge according to local regulations.
7.
Insert the new maintenance cartridge straight until it stops.
8.
Attach the maintenance cover.
Align the tab on the back of the maintenance cover with the hole on the printer and close it.
9. Insert the coin screw into the screw hole and turn it clockwise to secure.
83
10.
Turn the printer on.
84
Checking Maintenance Cartridge Status on LCD
1. Check that printer is turned on.
2. Press the Setup button, use the button to select M'ntenance cart info, and press the
OK button.
LCD and Operation Panel
3.
Check the maintenance cartridge status.
A symbol appears in the area A if there is any information about the used space of the maintenance
cartridge.
The maintenance cartridge is almost full. Prepare a new one.
The maintenance cartridge is nearly full or has become full. Confirm the error message, prepare a
new maintenance cartridge, and take appropriate action.
Note
The above screen shows estimated used space.
85
Overview
Safety
Safety Precautions
Regulatory Information
WEEE (EU & EEA)
Handling Precautions
Canceling Print Jobs
Legal Restrictions on Scanning/Copying
Printer Handling Precautions
Transporting Your Printer
When Repairing, Lending, or Disposing of the Printer
Keeping Print Quality High
Main Components and Their Use
Main Components
Power Supply
LCD and Operation Panel
Changing Settings
Changing Printer Settings from Your Computer (Windows)
Changing Printer Settings from Your Computer (macOS)
Changing Settings from Operation Panel
Specifications
86
Safety
Safety Precautions
Regulatory Information
WEEE (EU&EEA)
87
Safety Precautions
Safety Precautions
This manual contains important notices and safety precautions about your printer.
Do not use the printer in ways other than described in the accompanying manuals, as this may result
in fire, electric shock or other unexpected accidents.
Safety standard marks and declarations are only valid for the supported voltages and frequencies in
the applicable countries or regions.
Warning
Do not use the printer in the following cases:
Stop use immediately, unplug the printer and call your local service representative to request repair.
Metal objects or liquids are spilt inside the printer.
The printer emits smoke, strange odors, or makes unusual noises.
The power cord or plug overheat or are broken, bent or damaged in any way.
Failure to adhere to the following may result in fire, electric shock, or injury:
Do not place product close to the flammable solvents such as alcohol or thinner.
Do not open or modify the printer.
Use only the power cord/cables that came with your printer. Do not use these cables with other
devices.
Do not plug in to voltages or frequencies other than those specified.
Plug the power cord into the socket completely.
Do not plug in or unplug the power cord with wet hands.
Do not damage the power cord by twisting, bundling, tying, pulling or excessively bending it.
Do not place heavy objects on the power cord.
Do not connect multiple power cords to a single electrical outlet. Do not use multiple extension
cords.
Do not leave the printer plugged in during lightning storms.
Always unplug the power cord and cables when cleaning. Do not use flammable sprays or
liquids such as alcohol or thinners for cleaning.
Unplug the power cord once a month to check that it is not overheating, rusted, bent, scratched,
split, or otherwise damaged.
Caution
Do not put your hands inside the printer while printing.
Do not touch the metal parts of the print head immediately after printing.
Ink bottles
Keep out of reach of children.
Do not drink ink.
If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of
water and obtain medical advice immediately.
If ink gets into your eyes, flush them with water right away, and obtain medical advice
immediately.
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If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
When you store ink bottles, close bottle caps completely and place bottles in standing position.
If the ink bottles are laid down, ink may leak.
When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in
a car. Bottles may warp and cause ink leakage or ink may become poor quality.
Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off
by such impact, and ink may leak.
Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate
use, or poor ink quality.
Moving the printer
Hold the printer by its sides and carry it with both hands.
89
General Notices
Choosing a Location
Refer to "Specifications" in the Online manual for details on operating environment.
Do not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source),
very humid or dusty locations, or outdoors.
Do not place the printer on a thick rug or carpet.
Do not place the printer flush against a wall.
Power Supply
Keep the area around the power outlet clear at all times so you can easily unplug the power cord if
necessary.
Never remove the plug by pulling on the cord.
General Notices
Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak.
Do not place anything on top of the printer. Be especially careful to avoid metal objects such as
paper clips and staples, and containers holding flammable liquids such as alcohol or thinner.
Be sure to observe the following when loading the original on the platen. Failure to observe the
following may cause the scanner to malfunction or the platen glass to break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down
the original.
Modifying or dismantling the print head or ink bottles, such as by putting holes in them, could cause
the ink to leak out and cause a malfunction. We recommend that you do not modify or dismantle
them.
Do not put the print head or ink bottles into a fire.
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Regulatory Information
Interference
Do not use the printer around medical equipment or other electronic devices. Signals from the printer may
interfere with the correct operation of these devices.
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WEEE (EU&EEA)
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
This symbol indicates that this product is not to be disposed of with your household waste, according to
the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product
or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper
handling of this type of waste could have a possible negative impact on the environment and human
health due to potentially hazardous substances that are generally associated with EEE. At the same time,
your cooperation in the correct disposal of this product will contribute to the effective usage of natural
resources. For more information about where you can drop off your waste equipment for recycling, please
contact your local city office, waste authority, approved WEEE scheme or your household waste disposal
service. For more information regarding return and recycling of WEEE products, please visit www.canon-
europe.com/weee.
Nur für Europäische Union und EWR (Norwegen, Island und
Liechtenstein)
Dieses Symbol weist darauf hin, dass dieses Produkt gemäß der EU-Richtlinie über Elektro- und
Elektronik-Altgeräte (2012/19/EU) und nationalen Gesetzen nicht über den Hausmüll entsorgt werden
darf. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden. Dies kann z.
B. durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten
Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten geschehen. Der
unsachgemäße Umgang mit Altgeräten kann aufgrund potentiell gefährlicher Stoffe, die generell mit
Elektro- und Elektronik-Altgeräten in Verbindung stehen, negative Auswirkungen auf die Umwelt und die
menschliche Gesundheit haben. Durch die umweltgerechte Entsorgung dieses Produkts tragen Sie
außerdem zu einer effektiven Nutzung natürlicher Ressourcen bei. Informationen zu Sammelstellen für
Altgeräte erhalten Sie bei Ihrer Stadtverwaltung, dem öffentlich-rechtlichen Entsorgungsträger, einer
autorisierten Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihrem örtlichen
Entsorgungsunternehmen. Weitere Informationen zur Rückgabe und Entsorgung von Elektro- und
Elektronik-Altgeräten finden Sie unter www.canon-europe.com/weee.
Union Européenne, Norvège, Islande et Liechtenstein uniquement.
92
Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à la
directive DEEE (2012/19/UE) et à la réglementation de votre pays. Ce produit doit être confié au
distributeur à chaque fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en
place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et
Électroniques (DEEE). Le traitement inapproprié de ce type de déchet risque d'avoir des répercussions
sur l'environnement et la santé humaine, du fait de la présence de substances potentiellement
dangereuses généralement associées aux équipements électriques et électroniques. Parallèlement, votre
entière coopération dans le cadre de la mise au rebut correcte de ce produit favorisera une meilleure
utilisation des ressources naturelles. Pour plus d'informations sur les points de collecte des équipements
à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé
ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage
des produits DEEE, consultez le site: www.canon-europe.com/weee.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen,
IJsland en Liechtenstein)
Dit symbool geeft aan dat dit product in overeenstemming met de AEEA-richtlijn (2012/19/EU) en de
nationale wetgeving niet mag worden afgevoerd met het huishoudelijk afval. Dit product moet worden
ingeleverd bij een aangewezen, geautoriseerd inzamelpunt, bijvoorbeeld wanneer u een nieuw
gelijksoortig product aanschaft, of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en
elektronische apparatuur (EEA). Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op
het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in
elektrische en elektronische apparatuur (EEA). Bovendien werkt u door een juiste afvoer van dit product
mee aan het effectieve gebruik van natuurlijke hulpbronnen. Voor meer informatie over waar u uw
afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw
woonplaats, de reinigingsdienst, of het afvalverwerkingsbedrijf. U kunt ook het schema voor de afvoer van
afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het
inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon-
europe.com/weee.
Sólo para la Unión Europea y el Área Económica Europea (Noruega,
Islandia y Liechtenstein)
Este símbolo indica que este producto no debe desecharse con los desperdicios domésticos, de acuerdo
con la directiva RAEE (2012/19/UE) y con la legislación nacional. Este producto debe entregarse en uno
de los puntos de recogida designados, como por ejemplo, entregándolo en el lugar de venta al comprar
un producto similar o depositándolo en un lugar de recogida autorizado para el reciclado de residuos de
aparatos eléctricos y electrónicos (RAEE). La manipulación inapropiada de este tipo de desechos podría
tener un impacto negativo en el entorno y la salud humana, debido a las sustancias potencialmente
93
peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la hora
de desechar correctamente este producto contribuirá a la utilización eficazde los recursos naturales. Para
más información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con las
autoridades locales, con las autoridades encargadas de los desechos, con un sistema de gestión RAEE
autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la
devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee.
Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega,
Islàndia i Liechtenstein)
Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la
Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en un dels punts
de recollida designats, com per exemple, intercanviant-lo un per un en comprar un producte similar o
lliurant-lo en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics
(AEE). La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en l’entorn i
en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan
associades als AEE. Així mateix, la vostra cooperació a l’hora de llençar correctament aquest producte
contribuirà a la utilització efectiva dels recursos naturals. Per a més informació sobre els punts on podeu
lliurar aquest producte per procedir al seu reciclatge, adreceu-vos a la vostra oficina municipal, a les
autoritats encarregades dels residus, al pla de residus homologat per la RAEE o al servei de recollida de
deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el reciclatge de
productes RAEE, visiteu www.canon-europe.com/weee.
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva
RAEE (2012/19/UE) e alla normativa locale vigente. Il prodotto deve essere smaltito presso un centro di
raccolta differenziata, un distributore autorizzato che applichi il principio dell'"uno contro uno", ovvero del
ritiro della vecchia apparecchiatura elettrica al momento dell'acquisto di una nuova, o un impianto
autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettroniche. La gestione impropria di
questo tipo di rifiuti può avere un impatto negativo sull'ambiente e sulla salute umana causato dalle
sostanze potenzialmente pericolose che potrebbero essere contenute nelle apparecchiature elettriche ed
elettroniche. Un corretto smaltimento di tali prodotti contribuirà inoltre a un uso efficace delle risorse
naturali ed eviterà di incorrere nelle sanzioni amministrative di cui all'art. 255 e successivi del Decreto
Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti di
Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità
competenti, oppure visitare il sito www.canon-europe.com/weee.
94
Apenas para a União Europeia e AEE (Noruega, Islândia e
Liechtenstein)
Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva
REEE (2012/19/UE) e a legislação nacional. Este produto deverá ser colocado num ponto de recolha
designado, por exemplo, num local próprio autorizado quando adquirir um produto semelhante novo ou
num local de recolha autorizado para reciclar resíduos de equipamentos eléctricos e electrónicos (EEE).
O tratamento inadequado deste tipo de resíduo poderá causar um impacto negativo no ambiente e na
saúde humana devido às substâncias potencialmente perigosas normalmente associadas aos
equipamentos eléctricos e electrónicos. Simultaneamente, a sua cooperação no tratamento correcto
deste produto contribuirá para a utilização eficaz dos recursos naturais. Para mais informações sobre os
locais onde o equipamento poderá ser reciclado, contacte os serviços locais, a autoridade responsável
pelos resíduos, o esquema REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais
informações sobre a devolução e reciclagem de produtos REEE, vá a www.canon-europe.com/weee.
Gælder kun i Europæiske Union og EØS (Norge, Island og
Liechtenstein)
Dette symbol angiver, at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf.
direktivet om affald af elektrisk og elektronisk udstyr (WEEE) (2012/19/EU) og gældende national
lovgivning. Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted, f.eks. i
overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller
produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald. Forkert håndtering af denne
type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de
potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr. Når du
foretager korrekt bortskaffelse af det pågældende produkt, bidrager du til effektiv brug af
naturressourcerne. Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på
genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om
returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon-
europe.com/weee.
Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και
Λιχτενστάιν)
95
Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά
απορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού
(ΑΗΗΕ) (2012/19/ΕΕ) και την εθνική σας νομοθεσία. Αυτό το προϊόν πρέπει να παραδίδεται σε
καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη βάση ανταλλαγής όταν αγοράζετε ένα νέο
παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για την ανακύκλωση των αποβλήτων
Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΗΗΕ). Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων
μπορεί να έχει αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικώς
επικίνδυνων ουσιών που γενικά συνδέονται με τον ΗΗΕ. Ταυτόχρονα, η συνεργασία σας όσον αφορά τη
σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων.
Για περισσότερες πληροφορίες σχετικά με τα σημεία όπου μπορείτε να απορρίψετε τον εξοπλισμό σας για
ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το
εγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών αποβλήτων. Για περισσότερες
πληροφορίες σχετικά με την επιστροφή και την ανακύκλωση των προϊόντων ΑΗΗΕ, επισκεφθείτε την
τοποθεσία www.canon-europe.com/weee.
Gjelder kun den europeiske union og EØS (Norge, Island og
Liechtenstein)
Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til
WEEE-direktiv (2012/19/EU) og nasjonal lov. Produktet må leveres til et dertil egnet innsamlingspunkt, det
vil si på en autorisert en-til-en-basis når du kjøper et nytt lignende produkt, eller til et autorisert
innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr (EE-utstyr). Feil håndtering av
denne typen avfall kan være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte
brukes i EE-utstyr. Samtidig bidrar din innsats for korrekt avhending av produktet til effektiv bruk av
naturressurser. Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å
kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du
finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee.
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein)
alueelle.
Tämä tunnus osoittaa, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,
2012/19/EU) sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana. Tuote
on vietävä asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta
ostettaessa tai viralliseen sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Sähkö- ja
elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska
laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Lisäksi tuotteen asianmukainen
hävittäminen säästää luonnonvaroja. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyspisteistä saat
kaupunkien ja kuntien tiedotuksesta, jätehuoltoviranomaisilta, sähkö- ja elektroniikkalaiteromun
96
kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromun
keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee.
Endast för Europeiska unionen och EES (Norge, Island och
Liechtenstein)
Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte
får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd
insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk
utrustning (EE-utrustning) eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande
köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön och
människors hälsa på grund av de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk
utrustning. Din medverkan till en korrekt avfallshantering av den här produkten bidrar dessutom till en
effektiv användning av naturresurserna. Kontakta ditt lokala kommunkontor, berörd myndighet, företag för
avfallshantering eller ta del av en godkänd WEEE-organisation om du vill ha mer information om var du
kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av
WEEE-produkter, se www.canon-europe.com/weee.
Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)
Tento symbol znamená, že podle směrnice o OEEZ (2012/19/EU) a podle vnitrostátních právních
předpisů nemá být tento výrobek likvidován s odpadem z domácností. Tento výrobek má být vrácen do
sběrného místa, např. v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný
podobný výrobek nebo v autorizovaném sběrném místě pro recyklaci odpadních elektrických a
elektronických zařízení (OEEZ). Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní
dopad na životní prostředí a lidské zdraví, protože elektrická a elektronická zařízení zpravidla obsahují
potenciálně nebezpečné látky. Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže
efektivnímu využívání přírodních zdrojů. Další informace o místech sběru vašeho odpadního zařízení
k recyklaci vám sdělí místní úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu,
sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a
recyklace OEEZ naleznete na adrese www.canon-europe.com/weee.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)
országaiban
97
Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nem
kezelhető háztartási hulladékként. A terméket a kijelölt nyilvános gyűjtőpontokon kell leadni, például
hasonló cserekészülék vásárlásakor, illetve bármelyik, elektromos és elektronikai berendezésekből
származó hulladék (WEEE) átvételére feljogosított gyűjtőponton. Az ilyen jellegű hulladékok a nem
megfelelő kezelés esetén a bennük található veszélyes anyagok révén ártalmasak lehetnek a környezetre
és az emberek egészségére. Továbbá, a termékből származó hulladék megfelelő kezelésével
hozzájárulhat a természetes nyersanyagok hatékonyabb hasznosításához. A berendezésekből származó,
újrahasznosítható hulladékok elhelyezésére vonatkozó további tudnivalókért forduljon a helyi
önkormányzathoz, a közterület-fenntartó vállalathoz, a háztartási hulladék begyűjtését végző vállalathoz,
illetve a hivatalos WEEE-képviselethez. További tudnivalókat a WEEE-termékek visszajuttatásáról és
újrahasznosításáról a www.canon-europe.com/weee.
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i
Liechtenstein)
Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprzętu elektrycznego i
elektronicznego (2012/19/UE) oraz przepisami lokalnymi nie należy wyrzucać tego produktu razem z
odpadami gospodarstwa domowego. Produkt należy przekazać do wyznaczonego punktu gromadzenia
odpadów, np. firmie, od której kupowany jest nowy, podobny produkt lub do autoryzowanego punktu
gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi.
Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i
zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie. Jednocześnie
pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorzystania zasobów
naturalnych. Aby uzyskać więcej informacji na temat punktów, do których można dostarczyć sprzęt do
recyklingu, prosimy skontaktować się z lokalnym urzędem miasta, zakładem utylizacji odpadów,
skorzystać z instrukcji zatwierdzonej dyrektywą WEEE lub skontaktować się z przedsiębiorstwem
zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego
sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a
Lichtenštajnsko)
Tento symbol znamená, že podľa Smernice 2012/19/EÚ o odpade z elektrických a elektronických
zariadení (OEEZ) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu
s komunálnym odpadom. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny
za kúpu nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z
elektrických a elektronických zariadení (EEZ). Nesprávna manipulácia s takýmto typom odpadu môže mať
negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a elektronické zariadenia
obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii produktu prispejete
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k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovaných
zariadení získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od
spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:
www.canon-europe.com/weee.
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)
See sümbol näitab, et antud toodet ei tohi vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale
direktiivile (2012/19/EL) ning teie riigis kehtivatele õigusaktidele utiliseerida koos olmejäätmetega. Antud
toode tuleb anda selleks määratud kogumispunkti, nt müügipunkt, mis on volitatud üks ühe vastu
vahetama, kui ostate uue sarnase toote, või elektri- ja elektroonikaseadmete jäätmete ümbertöötlemiseks
mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete
tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase
valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet
leitate ka Interneti-leheküljelt www.canon-europe.com/weee.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai)
Šis simbols norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu
atkritumiem (EEIA) un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties, izmetot to kopā ar
sadzīves atkritumiem. Šis izstrādājums ir jānodod piemērotā savākšanas vietā, piemēram, apstiprinātā
veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat veco, vai apstiprinātā vietā izlietotu elektrisko
un elektronisko iekārtu pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi
un cilvēka veselību tādu iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās
iekārtās. Turklāt jūsu atbalsts pareizā šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas
resursu izmantošanu. Lai saņemtu pilnīgāku informāciju par vietām, kur izlietoto iekārtu var nodot
pārstrādei, sazinieties ar vietējo pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvarotu EEIA
struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko
un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee.
Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui)
Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje
(2012/19/ES) ir nacionaliniuose teisė aktuose dėl EEĮ atliekų tvarkymo. Šį gaminį reikia atiduoti į tam
skirtą surinkimo punktą, pvz., pagal patvirtintą keitimo sistemą, kai perkamas panašus gaminys, arba į
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elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekų
tvarkymas dėl elektros ir elektroninėje įrangoje esančių pavojingų medžiagų gali pakenkti aplinkai ir
žmonių sveikatai. Padėdami užtikrinti tinkamą šio gaminio šalinimo tvarką, kartu prisidėsite prie
veiksmingo gamtos išteklių naudojimo. Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad jos
būtų toliau perdirbamos, kreipkitės į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas,
patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės
informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon-
europe.com/weee.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne
smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, na primer
pri pooblaščenem prodajalcu, ko kupite podoben nov izdelek ali na zbiralno mesto za recikliranje
električne in elektronske opreme. Neprimerno ravnanje s takšnimi odpadki lahko negativno vpliva na
okolje in človekovo zdravje zaradi nevarnih snovi, ki so povezane z električno in elektronsko opremo. S
pravilno odstranitvijo izdelka hkrati prispevate tudi k učinkoviti porabi naravnih virov. Če želite več
informacij o tem, kje lahko odložite odpadno opremo za recikliranje, pokličite občinski urad, komunalno
podjetje ali službo, ki skrbi za odstranjevanje odpadkov, ali si oglejte načrt OEEO. Če želite več informacij
o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee.
Само за Европейския съюз и ЕИП (Норвегия, Исландия и
Лихтенщайн)
Този символ показва, че този продукт не трябва да се изхвърля заедно с битовите отпадъци,
съгласно Директивата за ИУЕЕО (2012/19/ЕC) и Вашето национално законодателство. Този
продукт трябва да бъде предаден в предназначен за целта пункт за събиране, например на база
размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт за рециклиране
на излязло от употреба електрическо и електронно оборудване (ИУЕЕО). Неправилното третиране
на този тип отпадъци може да доведе до евентуални отрицателни последствия за околната среда
и човешкото здраве поради потенциално опасните вещества, които обикновено са свързани с ЕЕО.
В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за
ефективното използване на природните ресурси. Повече информация относно местата, където
може да предавате излязло от употреба оборудване за рециклиране, може да получите от
местните власти, от органа, отговорен за отпадъците и от одобрена система за излязло от
употреба ЕЕО или от Вашата местна служба за битови отпадъци. За повече информация относно
връщането и рециклирането на продукти от излязло от употреба ЕЕО посетете www.canon-
europe.com/weee.
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Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi
Liechtenstein)
Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu reziduurile menajere, în
conformitate cu Directiva DEEE (Directiva privind deşeurile de echipamente electrice şi electronice)
(2012/19/UE) şi legile naţionale. Acest produs trebuie transportat la un punct de colectare special, de
exemplu un centru care preia produsele vechi atunci când achiziţionaţi un produs nou similar, sau la un
punct de colectare autorizat pentru reciclarea deşeurilor provenite de la echipamentele electrice şi
electronice (EEE). Mânuirea necorespunzătoare a acestor tipuri de deşeuri poate avea un impact negativ
asupra mediului înconjurător şi sănătăţii indivizilor, din cauza substanţelor potenţial nocive care sunt în
general asociate cu EEE. În acelaşi timp, cooperarea dvs. la reciclarea corectă a acestui produs va
contribui la utilizarea efectivă a resurselor naturale. Pentru mai multe informaţii privind locurile de reciclare
a deşeurilor provenite de la echipamente, contactaţi biroul primăriei locale, autoritatea responsabilă cu
colectarea deşeurilor, schema DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru
mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/
weee.
Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn)
Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi
(2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za
sakupljanje otpada, npr. na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi
sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme (EEE) za
recikliranje. Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje
ljudi zbog supstanci koje su potencijalno opasne za zdravlje, a općenito se povezuju s EEE. Istovremeno,
vaša će suradnja kroz propisno odlaganje ovog proizvoda doprinijeti efektivnoj uporabi prirodnih resursa.
Za više informacija o tome gdje možete odložiti svoj otpad za recikliranje obratite se vašem lokalnom
gradskom uredu, komunalnoj službi, odobrenom WEEE programu ili službi za odlaganje kućnog otpada.
Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www.canon-europe.com/weee.
Korisnici u Srbiji
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa
WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati određenom centru
za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete sličan novi proizvod, ili ovlašćenom centru
za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE). Nepravilno rukovanje ovom
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vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usled
potencijalno opasnih materijala koji se uglavnom vezuju za EEE. U isto vreme, vaša saradnja na
ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Za više
informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da
kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više
informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee.
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Handling Precautions
Canceling Print Jobs
Legal Restrictions on Scanning/Copying
Printer Handling Precautions
Transporting Your Printer
When Repairing, Lending, or Disposing of the Printer
Keeping Print Quality High
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Legal Restrictions on Scanning/Copying
Scanning, printing, copying, or modifying copies of the following may be punishable under law.
This list is non-exhaustive. When in doubt, check with a local legal representative.
Paper money
Money orders
Certificates of deposit
Postage stamps (canceled or uncanceled)
Identification badges or insignia
Selective service or draft papers
Checks or drafts issued by governmental agencies
Motor vehicle licenses and certificates of title
Traveler's checks
Food stamps
Passports
Immigration papers
Internal revenue stamps (canceled or uncanceled)
Bonds or other certificates of indebtedness
Stock certificates
Copyrighted works or works of art, without the owner's consent
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Printer Handling Precautions
Do not place any object on the document cover!
Do not place any object on the document cover. It will fall into the rear tray when the document cover is
opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.
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Transporting Your Printer
When relocating the printer for changing your living place or repairing it, make sure of the following.
Important
You cannot take ink out of ink tanks.
Check if the tank cap is completely inserted.
Prepare for transporting the printer with the print head attached. This allows the printer to automatically
cap the print head, thus preventing it from drying.
Do not remove the print head. Ink may leak.
If ink stains the inside of the printer, wipe them using a soft cloth dampened with water.
When transporting the printer, pack the printer in a plastic bag so that ink does not leak.
Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient
protective material to ensure safe transport.
Do not tilt the printer. Ink may leak.
When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to
keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".
Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as
the printer may be damaged and ink in the printer may leak.
1. Press the Setup button, use the button to select Maintenance, and press the OK
button.
LCD and Operation Panel
2. Use the button to select Transport mode and press the OK button.
3. Use the button to select Yes and press the OK button.
If you do not want to enter the transporting mode, select No.
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Note
When entering the transporting mode and proceeding with the procedure, the power is turned off
automatically.
4. Open the scanning unit / cover (A) .
Important
Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.
5.
Turn the ink valve lever (B) to the left.
Important
The inside of the printer may become stained with ink. Be careful not to get your clothes and your
hands dirty.
6. Close the scanning unit / cover.
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To close the scanning unit / cover, hold it up once, then take it down gently.
The printer is turned off.
7. Check that ON lamp is off and unplug power cord.
Important
Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or
damage to the printer, making the printer unable to print.
8.
Open the scanning unit / cover again.
9.
Remove the carriage stopper (C) and insert it all the way into the hole in the printer side.
Pull the carriage stopper forward while pulling it up and insert it in the same orientation.
10.
Close the scanning unit / cover.
11. Retract output tray extension and paper output tray.
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12. Retract paper support.
13. Unplug the printer cable from the computer and from the printer, then unplug the power
cord from the printer.
14. Use adhesive tape to secure all the covers on the printer to keep them from opening during
transportation. Then pack the printer in the plastic bag.
Close and seal the opening of the bag with an object such as tape so as not to leak ink.
15.
Attach the protective material to the printer when packing the printer in the box.
Important
After transporting your printer, remove the carriage stopper, place it in the original position, turn the ink
valve lever to the right, and then turn on the printer.
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When Repairing, Lending, or Disposing of the Printer
If you have entered personal data, passwords and/or other security settings on the printer, such information
may be stored in the printer.
When sending the printer for repair, lending or transferring the printer to another person, or disposing of the
printer, please be sure to follow the steps below in order to delete such information and prevent third parties
from accessing it.
Press the Setup button, select Device settings > Reset setting > All data, and then select Yes.
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Keeping Print Quality High
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.
Always observe the following rules for optimal printing quality.
Note
Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint-
stick, or bleed if water or sweat comes in contact with the printed area.
Never unplug the power cord until the power is turned off!
If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to
prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off, the
print head will not be capped properly and this will cause drying or clogging.
When unplugging the power cord, check that the ON lamp is not lit.
Print periodically!
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is
capped, the print head too, may become dried or clogged if the printer has not been used for a long time.
We recommend you to use the printer at least once a month.
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Main Components and Their Use
Main Components
Power Supply
LCD and Operation Panel
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Main Components
Front View
Rear View
Inside View
Operation Panel
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Front View
A: Operation Panel
Use to change the settings of the printer or to operate it.
Operation Panel
B: Document Cover
Open to load an original on the platen.
C: Paper Support
Extend to load paper in the rear tray.
D: Paper Guides
Align with both sides of the paper stack.
E: Feed Slot Cover
Prevents anything from falling into the feed slot.
Open it to slide the paper guides, and close it before printing.
F: Rear Tray
Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same
time, and fed automatically one sheet at a time.
Loading Plain Paper / Photo Paper
Loading Envelopes
G: Paper Output Tray
Printed paper is ejected. Pull out it before printing.
H: Output Tray Extension
Open to support ejected paper.
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I: Platen
Load an original here.
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Rear View
A: Power Cord Connector
Plug in the supplied power cord.
B: Maintenance Cartridge
Absorbs ink used for cleaning.
Note
For details on how to replace the maintenance cartridge, see Replacing Maintenance Cartridge.
C: Maintenance Cover
Open when replacing the maintenance cartridge.
D: USB Port
Plug in the USB cable to connect the printer with a computer.
Important
Do not touch the metal casing.
Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer. This
can cause trouble.
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Inside View
A: Scanning Unit / Cover
Scans originals. Open to refill ink tanks and to remove jammed paper.
B: Tank Cap
Open to refill ink tanks.
C: Ink Tanks
The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right.
If any ink levels are low, refill the low tanks.
Refilling Ink Tanks
D: Upper limit line
Indicates the maximum capacity of the ink.
E: Single dot
Indicates the amount of ink required when performing ink flush.
F: Lower limit line
Indicates the lower limit of the sufficient amount of ink to print. Refill the ink tank before the amount of
ink is below this line.
G: Ink Valve Lever
Operate when transporting a printer.
Transporting Your Printer
H: Print Head Holder
The print head is pre-installed.
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Operation Panel
A: ON lamp
Lights after flashing when the power is turned on.
B: ON button
Turns the power on or off. Before turning on the power, make sure that the document cover is closed.
Turning the Printer On and Off
C: LCD (Liquid Crystal Display)
Displays messages, menu items, and the operational status.
D: OK button
Finalizes your selection of items. Also used to resolve errors.
E: Setup button
Displays the Setup menu screen. With this menu, you can perform printer maintenance and change
printer settings. Also used for selecting the input mode.
F: SCAN button
Switches the printer to the scan mode.
G: Stop button
Cancels operation when printing is in progress or when selecting a menu item.
H: Color button
Starts color copying, scanning, etc.
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I: Alarm lamp
Lights or flashes when an error occurs.
J: Black button
Starts black & white copying, scanning, etc.
K: MENU button
Press to display the copy and scan menu items.
L: COPY button
Switches the printer to the copy mode.
M: and buttons
Used to select a setting item. These buttons are also used for entering characters.
N: Back button
Returns the LCD to the previous screen.
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Power Supply
Checking that Power Is On
Turning the Printer On and Off
Checking the Power Plug/Power Cord
Unplugging the Printer
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Checking that Power Is On
The ON lamp is lit when the printer is turned on.
Even if the LCD is off, if the ON lamp is lit, the printer is on.
Note
It may take a while for the printer to start printing immediately after you turn on the printer.
The LCD will turn off if the printer is not operated for about 11 minutes. To restore the display, press
any button or perform the print operation.
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Turning the Printer On and Off
Turning on the printer
Press the ON button to turn on the printer.
The ON lamp flashes and then remains lit.
Confirming that the Power Is On
Note
It may take a while for the printer to start printing immediately after you turn on the printer.
If an error message is displayed on the LCD, see When Error Occurred.
You can set the printer to automatically turn on when a print or scan operation is performed from a
computer connected by USB cable or wireless network. This feature is set to off by default.
From the printer
ECO settings
From the computer
For Windows:
Managing the Printer Power
For macOS:
Managing the Printer Power
Turning off the printer
Press the ON button to turn off the printer.
When the ON lamp stops flashing, the printer is turned off.
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Important
When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is
off.
Note
You can set the printer to automatically turn off when no operations are performed or no print jobs
are sent to the printer for a certain interval. This feature is set to on by default.
From the printer
ECO settings
From the computer
For Windows:
Managing the Printer Power
For macOS:
Managing the Printer Power
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Checking the Power Plug/Power Cord
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything
unusual described below.
The power plug/power cord is hot.
The power plug/power cord is rusty.
The power plug/power cord is bent.
The power plug/power cord is worn.
The power plug/power cord is split.
Caution
If you find anything unusual with the power plug/power cord described above, unplug the power cord
and call for service. Using the printer with one of the unusual conditions above may cause a fire or an
electric shock.
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Unplugging the Printer
To unplug the power cord, follow the procedure below.
Important
When you unplug the power cord, press the ON button, then confirm that the ON lamp is off.
Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print
head and print quality may be reduced.
1.
Press the ON button to turn the printer off.
2.
Confirm that the ON lamp is off.
3. Unplug the power cord.
The specification of the power cord differs depending on the country or region of use.
125
LCD and Operation Panel
The Copy standby screen appears when the printer is turned on.
When the COPY button, SCAN button, or Setup button is pressed, the display switches to copy mode, scan
mode, or setup menu screen.
Copy mode
Scan mode
Setup
When the MENU button is pressed in the Copy standby screen or Scan standby screen, the menu screen
appears.
Copy menu
Setting Items for Copying
Special Copy Menu
Scan menu
Setting Items for Scanning Using Operation Panel
In a menu or settings screen, use the button to select an item or option, and then press the OK button
to proceed with the procedure.
Note
For details on how to change settings, refer to Changing Settings from Operation Panel.
126
Changing Settings
Changing Printer Settings from Your Computer (Windows)
Changing Printer Settings from Your Computer (macOS)
Changing Settings from Operation Panel
127
Changing Printer Settings from Your Computer (macOS)
Managing the Printer Power
Changing the Printer Operation Mode
128
Managing the Printer Power
Printer power supply is operated from Remote UI.
Energy saving settings
Energy saving settings allow you to set Auto power off and Auto power on.
Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the
printer remains inactive for a certain period.
The Auto power on function automatically turns on the printer when data is received.
1.
Selecting Printer settings from Remote UI
2.
Click Energy saving settings
3.
Complete the following settings:
Auto power off
Specify the time from the list. Printer automatically turns itself off, when data is not sent within the
specified time or the printer has remained inactive.
Auto power on
When you check this check box, the printer automatically turns itself on when data is sent.
4.
Apply the settings
Click OK.
The printer will operate with the changed settings hereafter.
129
Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
1. Check whether the printer is on and select Printer settings from Remote UI
2.
If necessary, complete the following settings:
Print settings - Prevent paper abrasion
The printer can increase the gap between the print head and the paper during high-density printing
to prevent paper abrasion.
Check this check box to prevent paper abrasion.
Custom settings - Detect paper setting mismatch
If the check box is deselected, at the time of printing from PC, you can continue to print without the
message display even if the paper settings set in the Print dialog differs from the paper information
registered to the printer.
Ink drying wait time
You can set the length of the printer rest time until printing of the next page begins. The wait time
becomes longer as the value set in the list increases, and shorter as the value decreases.
If the paper gets stained because the next page is ejected before the ink on the printed page dries,
increase the ink drying wait time.
Reducing the ink drying wait time speeds up printing.
3.
Apply the settings
Click OK.
The printer operates with the modified settings hereafter.
130
Changing Settings from Operation Panel
Changing Settings from Operation Panel
Setting Items on Operation Panel
Print settings
Other dev. settings
Language selection
Reset setting
Feed settings
Ink level monitor
ECO settings
Quiet setting
System information
131
Changing Settings from Operation Panel
This section describes the procedure to change the settings in the Device settings screen, taking the steps
to specify Prevent abrasion as an example.
Note
The (asterisk) on the LCD indicates the current setting.
1.
Check that printer is turned on.
2.
Press the Setup button.
The Setup menu screen is displayed.
3.
Select Device settings and then press the OK button.
The Device settings screen is displayed.
4.
Select a setting item to adjust and then press the OK button.
The setting screen for the selected item is displayed.
5.
Select a setting item and then press the OK button.
6.
Select a setting to specify and then press the OK button.
For more on setting items on the operation panel:
Setting Items on Operation Panel
132
Setting Items on Operation Panel
Items for Printer
Other dev. settings
Language selection
ECO settings
Quiet setting
Items for Paper/Printing
Print settings
Feed settings
Items for Maintenance/Management
Reset setting
Ink level monitor
System information
133
Print settings
Select this menu from Device settings in Setup menu.
Prevent abrasion
Use this setting only if the print surface becomes smudged.
Important
Be sure to set this back to OFF after printing since it may result in lower printing speed or lower
print quality.
Amount of extension
Selects the amount of image that extends off the paper when printing in borderless (full).
When performing Borderless Printing, slight cropping may occur at the edges since the printed image is
enlarged to fill the whole page. You can change the width to be cropped from the borders of the original
image as needed.
Important
Settings will become ineffective in the following situations:
Printing from a standard form.
Note
When performing settings from application software or the printer driver, these settings will be
prioritized.
If printouts contain margins even though you are printing in Borderless, specifying Amount: Large
for this setting may help solve the problem.
Plain paper target
Select Text only or Text and photos for plain paper printing.
Note
As print results, if you are conscious of unevenness or textures of granularity, select Text and
photos.
134
Other dev. settings
Select this menu from Device settings in Setup menu.
Key repeat
Selecting ON lets you quickly display candidate numbers or characters by holding down the button
during character entry.
Orig. remov. remind.
Selects whether the printer will display the reminder screen in case you forget to remove the original
from the platen after scanning.
Important
Depending on the type of original or the state of the document cover, forgetting to remove the
original may not be detected.
135
Language selection
Changes the language for LCD messages and menus.
Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian /
Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian /
Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean /
Traditional Chinese / Indonesian / Vietnamese
136
Reset setting
Select this menu from Device settings in Setup menu.
You can set the settings back to the default.
Setting data
Sets the settings such as the paper size or media type back to the default.
All data
Sets all settings you made to the printer back to the default. The administrator password specified by
Remote UI or IJ Network Device Setup Utility reverts to the default setting.
Note
You cannot set the following setting items back to the default:
The language displayed on the LCD
The current position of the print head
CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting
137
Feed settings
Select this menu from Setup menu.
By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from
misprinting by displaying the message before printing starts when the loaded paper differs from the print
settings.
For details:
Paper Settings
Save paper info
Registers the paper size and the media type you load on the rear tray.
Note
For more on the proper combination of paper settings you can specify by the printer driver
(Windows) or on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
Det. paper mismatch
If you select ON, the printer detects whether the paper size and the media type are identical with those
registered in Save paper info. If printing starts with the settings that do not match, an error message is
displayed on the LCD.
Detect reinsertion
If you select ON, the printer detects paper insertion and removal. When the paper information
registration screen is displayed, register the paper size and the media type.
138
Ink level monitor
Select this menu from Setup menu.
Ink notification
Enables or disables the function which notifies the remaining ink.
Important
If the remaining ink level notification function is disabled, visually inspect the remaining ink and refill
the ink tanks as necessary. Continuing printing with ink below the lower limit line of an ink tank may
prevent satisfactory print quality.
When changing the remaining ink level notification function from disabled to enabled, it is
necessary to refill all ink tanks up to the upper limit line.
Refilling Ink Tanks
Reset ink lev. count
Resets the remaining ink count.
If you select Yes, you can reset the remaining ink count of all the ink tanks at once.
If you select No, you can specify the ink color and reset the remaining ink count in any ink tank.
Important
After refilling the ink to the upper limit line of the ink tank, reset the remaining ink count.
If the remaining ink count is reset when the ink tank is not full, the remaining ink level cannot be
detected properly.
139
ECO settings
This setting allows you to turn on/off the printer automatically to save electricity.
Turning off Printer Automatically
Turning on Printer Automatically
Turning off Printer Automatically
You can enable the printer to turn off automatically when no operation is made or no printing data is sent
to the printer for a specified period of time.
1.
Check that printer is turned on.
2.
Press the Setup button.
The Setup menu screen is displayed.
3.
Select ECO settings and then press the OK button.
4.
Select Auto power off and then press the OK button.
5.
Select a time to turn off the printer and then press the OK button.
Turning on Printer Automatically
You can enable the printer to turn on automatically when printing data is sent to the printer or the printer is
operated for scanning from the computer.
1.
Check that printer is turned on.
2.
Press the Setup button.
The Setup menu screen is displayed.
3. Select ECO settings and then press the OK button.
4. Select Auto power on and then press the OK button.
5. Select ON and then press the OK button.
140
Quiet setting
Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.
Follow the procedure below to perform setting.
1. Check that printer is turned on.
2.
Press the Setup button.
The Setup menu screen is displayed.
3.
Select Quiet mode and then press the OK button.
4.
Select ON or OFF and press OK button.
When ON is selected, you can reduce the operating noise while printing is in progress.
Important
When ON is selected, operating speed may be reduced compared to when OFF is selected.
This function may not be so effective depending on the printer's setting. Furthermore, certain
noise, such as when the printer is preparing for printing, is not reduced.
Note
You can set the quiet mode from the operation panel of the printer, the printer driver, or ScanGear
(scanner driver). No matter how you set the quiet mode, the mode is applied when you perform
operations from the operation panel of the printer or printing and scanning from the computer.
141
System information
Select this menu from Setup menu.
Current version
Displays the current firmware version.
Serial number
Displays the printer serial number.
Printed sheet count
Displays the printed sheet count in increments of 50 sheets. (Ex: In case of 25 sheets, [1-50] is
displayed.)
142
Specifications
General Specifications
Interface USB Port:
Hi-Speed USB *
* A computer that complies with Hi-Speed USB standard is required. Since the
Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be
used at USB 1.1.
Operating environment Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 90 % RH (no condensation)
* The performance of the printer may be reduced under certain temperature
and humidity conditions.
Recommended conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 10 to 80 % RH (no condensation)
* For the temperature and humidity conditions of papers such as photo paper,
refer to the paper's packaging or the supplied instructions.
Storage environment Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
Power supply AC 100-240 V, 50/60 Hz
(The supplied power cord is only for the country or region you purchased.)
Power consumption Printing (Copy): 18 W or less *1
Standby (minimum): 0.6 W or less *1*2
OFF: 0.2 W or less
*1 USB connection to a PC
*2 The wait time for standby cannot be changed.
External dimensions (W x D x H) Approx. 17.6 x 13 x 6.6 in. (Approx. 445 x 330 x 167 mm)
* With the trays retracted.
Weight Approx. 14.0 lb (Approx. 6.4 kg)
* With the Print Head installed.
Scan Specifications
Scanner driver Windows: TWAIN 1.9 Specification, WIA
Maximum scanning size A4/Letter, 8.5 x 11.7 in. (216 x 297 mm)
Optical resolution (horizontal x
vertical)
600 x 1200 dpi *
143
* Optical Resolution represents the maximum sampling rate based on ISO
14473.
Gradation (Input / Output) Gray: 16 bit/8 bit
Color: RGB each 16 bit/8 bit
Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Operating System Windows 10, Windows 8.1, Windows 7 SP1
Note: Operation can only be guaranteed on a PC with pre-installed Windows
7 or later.
Printer driver and IJ Printer Assistant Tool support the following OS:
Windows Server 2008 R2 SP1, Windows Server 2012 R2, Windows Server
2016 and Windows Server 2019.
Amount of hard disk space re-
quired for installing the driver
1.5 GB or more
The necessary amount of hard disk space may be changed without notice.
macOS
Operating System macOS 10.12.6 - macOS 10.15
Other Supported OS
Chrome OS
Some functions may not be available with the supported OS.
Refer to the Canon web site for details.
Information in this manual is subject to change without notice.
144
Information about Paper
Supported Media Types
Paper Load Limit
Unsupported Media Types
Handling Paper
Print Area
145
Supported Media Types
For best results, choose paper designed for how you are printing. A variety of paper for documents as well
as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when
possible.
Media Types
Page Sizes
Paper Weight
Media Types
Genuine Canon paper
Note
For warnings on use of the non-printable side, see each product's usage information.
Page sizes and media types differ depending on the country or region where the paper is sold. For
details on page sizes and media types, access the Canon website.
Genuine Canon paper is not available in some countries or regions. Note that in the United States,
Canon paper is not sold by model number. Instead, purchase paper by name.
Paper for printing documents:
Canon Red Label Superior <WOP111>
Canon Océ Office Colour Paper <SAT213>
High Resolution Paper <HR-101N>
Paper for printing photos:
Glossy Photo Paper "Everyday Use" <GP-501/GP-508>
Photo Paper Glossy <GP-701>
Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>
Photo Paper Pro Luster <LU-101>
Photo Paper Plus Semi-gloss <SG-201>
Matte Photo Paper <MP-101>
Paper for making original goods:
Photo Stickers (16 stickers per sheet) <PS-108>
Photo Stickers (Free Cutting) <PS-208>
Photo Stickers (Variety Pack) <PS-808>
Restickable Photo Paper <RP-101>
Removable Photo Stickers <PS-308R>
Magnetic Photo Paper <MG-101/PS-508>
Light Fabric Iron-on Transfers <LF-101>
146
Dark Fabric Iron-on Transfers <DF-101>
Double sided Matte Paper <MP-101D>
Paper other than genuine Canon paper
Plain Paper (including recycled paper)
Envelopes
Greeting Card
Card Stock
Paper Load Limit
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Page Sizes
You can use the following page sizes.
Note
Page sizes and media types the printer supports differ depending on the OS you are using.
Standard sizes:
Letter
Legal
Executive
A6
A5
A4
B5
B-Oficio
M-Oficio
Foolscap
Legal(India)
KG/4"x6"(10x15)
5"x7"(13x18cm)
7"x10"(18x25cm)
8"x10"(20x25cm)
L(89x127mm)
2L(127x178mm)
Square 3.5"
Square 5"
147
Hagaki
Hagaki 2
Envelope Com 10
Envelope DL
Nagagata 3
Nagagata 4
Yougata 4
Yougata 6
Envelope C5
Envelope Monarch
Card 2.17"x3.58"
Special sizes
Minimum size: 2.17 x 3.50 in. (55.0 x 89.0 mm)
Maximum size: 8.50 x 47.24 in. (216.0 x 1200.0 mm) *
* When Height of Page Size is set to a value exceeding 26.61 in. (676 mm), Media Type is set to
Plain Paper.
Paper Weight
You can use paper in the following weight range.
Plain paper: From 17 to 28 lb (64 to 105 g /m
2
)
148
Paper Load Limit
This section shows the paper load limits of the rear tray and the paper output tray.
Paper Load Limits of Rear Tray
Paper Load Limit of Paper Output Tray
Note
Page sizes and media types differ depending on the country or region where the paper is sold. For
details on page sizes and media types, access the Canon website.
Paper Load Limits of Rear Tray
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Rear Tray
Canon Red Label Superior <WOP111> Approx. 100 sheets
Canon Océ Office Colour Paper <SAT213> Approx. 80 sheets
High Resolution Paper <HR-101N>*1 Approx. 80 sheets
Paper for printing photos:
Media Name <Model No.> Rear Tray
Glossy Photo Paper "Everyday Use" <GP-501/
GP-508>*2
Photo Paper Glossy <GP-701>*2
Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>*2
Photo Paper Pro Luster <LU-101>*2
Photo Paper Plus Semi-gloss <SG-201>*2
Matte Photo Paper <MP-101>
A4, Letter, 5"x7"(13x18cm), 8"x10"(20x25cm),
2L(127x178mm): 10 sheets
KG/4"x6"(10x15), L(89x127mm), Square 3.5", Square
5", Hagaki: 20 sheets
Paper for making original goods:
Media Name <Model No.> Rear Tray
Photo Stickers (16 stickers per sheet) <PS-108>
Photo Stickers (Free Cutting) <PS-208>
Photo Stickers (Variety Pack) <PS-808>
Restickable Photo Paper <RP-101>
Removable Photo Stickers <PS-308R>
Magnetic Photo Paper <MG-101/PS-508>
Light Fabric Iron-on Transfers <LF-101>
Dark Fabric Iron-on Transfers <DF-101>
1 sheet
149
Double sided Matte Paper <MP-101D>
Paper other than Genuine Canon Paper
Common Name Rear Tray
Plain Paper (including recycled paper)*1 Approx. 100 sheets (Legal, B-Oficio, M-Oficio, Fools-
cap: 10 sheets)
Envelopes 10 envelopes
Greeting Card 1 sheet
Card Stock 1 sheet
*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high
or low temperature or humidity. In this case, load half the amount of paper or less.
*2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding.
In this case, load one sheet at a time.
Paper Load Limit of Paper Output Tray
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Paper Output Tray
Canon Red Label Superior <WOP111>
Canon Océ Office Colour Paper <SAT213>
High Resolution Paper <HR-101N>
Approx. 50 sheets
Paper other than Genuine Canon Paper
Common Name Paper Output Tray
Plain Paper (including recycled paper) Approx. 50 sheets (Legal, B-Oficio, M-Oficio, Fools-
cap: 10 sheets)
When continuing printing with paper other than the above, we recommend removing already printed paper
or envelopes from the paper output tray to avoid smearing or discoloration.
150
Unsupported Media Types
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also
the printer to jam or malfunction.
Folded, curled, or wrinkled paper
Damp paper
Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing
on paper smaller than A5)
Picture postcards
Postcards
Envelopes with a double flap
Envelopes with an embossed or treated surface
Envelopes whose gummed flaps are already moistened and adhesive
Any type of paper with holes
Paper that is not rectangular
Paper bound with staples or glue
Paper with an adhesive surface on the back such as label seal
Paper decorated with glitter, etc.
151
Handling Paper
Be careful not to rub or scratch the surfaces of any types of paper when handling.
Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print
quality may be degraded if the printing surface is smudged with sweat or oil that comes from your
hands.
Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch
the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on
the printed surface may be removed when being rubbed or scratched.
Take out only the necessary number of paper from the package, just before printing.
To avoid curling, when you do not print, put unused paper back into the package and keep it on a level
surface. And also, store it avoiding heat, humidity, and direct sunlight.
152
Economy Mode
By setting Print quality to Economy, the consumption of black ink can be reduced. More printing is
available compared with when Print quality is set to Standard.
For color printing or color copying, the consumption of black ink can be reduced, though the consumption of
color ink is the same as that when Standard is set.
Number of printable sheets
Number of printable sheets per pigment black ink bottle (A4 plain paper) when printing in color
Standard mode: 6,000 sheets
Economy mode: 7,600 sheets
Measurement conditions
Measurement images:
Color printing: A4 color document ISO/IEC24712
Measurement method:
Canon original
Paper type:
Plain paper
Print driver setting:
Setting to the default for plain paper (setting Print Quality to Economy).
Borderless printing:
OFF
*The number of printable sheets is calculated based on the ink bottle filled from the second time on, instead
of the ink bottle filled when the printer is used for the first time.
153
Printing
Printing from Computer
Printing Using Operation Panel
Using PIXMA/MAXIFY Cloud Link
Paper Settings
154
Printing from Computer
Printing from Application Software (Windows Printer Driver)
Printing from Application Software (macOS)
Printing Using Canon Application Software
Printing from Chrome OS
155
Printing from Application Software (macOS)
Printing Basic
Perform Borderless Printing
Printing on Postcards
How to Open Printer Settings Screen
Displaying the Printing Status Screen
Deleting the Undesired Print Job
Removing Printer That Is No Longer Required from List of Printers
156
Printing
With this printer, you can start printing right away after connecting it to your Mac without installing any
special software.
Checking Your Environment
First, check your environment.
Operating environment
Mac running the latest version of OS
Requirement
USB connection between your Mac and the printer
Print from a Mac
1.
Check that printer is turned on
Note
If Auto power on is enabled, printer automatically turns itself on when receiving a print job.
2.
Load paper in printer
3.
Select paper size and paper type from printer
Register the set paper size and paper type on the printer operation panel.
For instructions, see "Paper Settings."
4.
Start printing from your application software
The Print dialog opens.
5.
Select printer
Select your model from the Printer list in the Print dialog.
157
Note
Click Show Details to switch the setup window to the detailed display.
6.
Check print settings
Set items such as Paper Size to the appropriate size, as well as Media Type from Media & Quality of
the pop-up menu.
Important
An error may occur if the paper size set in the print dialog is different from the paper size
registered on the printer. Select the correct items on the print dialog and the printer that
correspond to the paper being printed.
158
Note
Use the Print dialog to set general print settings such as the layout and the print sequence.
For information about print settings, refer to macOS help.
7. Click Print
The printer prints according to the specified settings.
Important
If you are performing large-format printing, make sure that the ink tank has plenty of remaining ink.
If you set a custom paper size in Paper Size and set it to a length longer than the specified length,
the data will be printed with the "Media Type: Plain Paper, Print Quality: Standard" setting.
Note
The display of the settings screen may differ depending on the application software you are using.
Printing of Envelopes
For printing on the envelope from Mac, refer to the following.
Print result image Orientation of print data Orientation of loading envelope
The print data is rotated by 180 degrees
against the print result image.
Load the envelope in vertically with the address side
facing up so that the folded flap of the envelope will
be faced down on the right side.
159
Perform Borderless Printing
The borderless printing function allows you to print data without any margin by enlarging the data so that it
extends slightly off the paper. In standard printing, margins are created around the document area.
However, in borderless printing function, these margins are not created. When you want to print data such
as a photo without providing any margin around it, set borderless printing.
The procedure for performing borderless printing is as follows:
Setting Borderless Printing
1.
Set the Amount of extension on the printer operation panel
For information on how to set the amount of extension, see "Print settings."
Important
When the Amount: Large is set, the back side of the paper may become smudged.
2.
Select sheet size for borderless printing
Select XXX Borderless for Paper Size from the print dialog.
3. Click Print
When you perform print, the data is printed without any margins on the paper.
160
Important
Borderless printing only supports specific paper sizes. Make sure to select a paper size with the
wording "Borderless" from the Paper Size.
Print quality may deteriorate or the sheet may be stained at the top and bottom depending on the
type of paper used.
When the ratio of the height to the width differs from the image data, a portion of the image may not
be printed depending on the size of the media used.
In this case, crop the image data with an application software according to the paper size.
When scaled printing or page layout printing is enabled, you cannot perform borderless printing.
Note
The use of borderless printing is not recommended if Plain Paper is selected for Media Type in
Media & Quality.
Expanding the Range of the Document to Print
Setting a large amount of extension allows you to perform borderless printing with no problems. However,
the portion of the document extending off the paper range will not be printed and for this reason, the
subjects around the perimeter of a photo may not be printed.
If you are not satisfied with the borderless printing results, reduce the amount of extension in printer
operation panel.
Important
When the amount of extension is decreased, an unexpected margin may be produced on the print,
depending on the size of the paper.
Note
When the Amount: Minimum is set, image data will be printed in the full size. If you set this when
printing the address side of a postcard, the postal code of the sender is printed in the correct position.
161
Printing on Postcards
This section describes the procedure for printing on postcards.
1. Load postcards in printer
2.
Select paper size and paper type from the printer
Register Hagaki for paper size from the printer operation panel.
Also, register IJ Hagaki, Hagaki K, or Hagaki for paper type, according to your purpose. When you print
on the address side, register Hagaki.
3.
Select Paper Size and Media Type from the print dialog
Select Postcard or Postcard Borderless for Paper Size from the print dialog. When you print on the
address side, select Postcard.
Select Hagaki, Hagaki (A), Hagaki K, Hagaki K (A), Ink Jet Hagaki, Ink Jet Hagaki (A), for Media
Type from the print dialog.
Important
This printer cannot print on postcards that have photos or stickers attached.
You will get cleaner printing if you print the message side first and then print the address side.
4. Click Print
The printer prints according to the specified settings.
162
How to Open Printer Settings Screen
The settings screen of the printer can be displayed from your application software.
Opening the Page Setup Dialog
Use this procedure to set the page (paper) settings before printing.
1. Select Page Setup... from the File menu of the application software
The Page Setup dialog opens.
Opening the Print Dialog
Use this procedure to set the print settings before printing.
1.
Select Print... from the File menu of the application software
The Print dialog opens.
163
Displaying the Printing Status Screen
Check the print progress according to the following procedure:
1. Launch the printing status screen
If the print data has been sent to the printer
The printing status screen opens automatically. To display the printing status screen, click the
(the printer icon) displayed on the Dock.
If the print data has not been sent to the printer
Open System Preferences, and select Printers & Scanners.
To display the printing status screen, select your printer model from the printer list, and then click
Open Print Queue....
2.
Check the printing status
You can check the name of the file being printed or ready for being printed.
Deletes the specified print job.
Stops printing the specified document.
Resumes printing the specified document.
Stops printing all documents.
Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Important
If an error occurs, an error message will appear on the printing progress confirmation screen.
The content of the error message may differ depending on the OS version.
The printer part names in the error message may differ from what is listed in this manual.
If the content of the error message is difficult to understand, check the error message displayed on the
printer operation panel.
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Deleting the Undesired Print Job
If the printer does not start printing, canceled or failed print job data may be remaining.
Delete unnecessary print jobs from the print status check screen.
1. Open System Preferences, and select Printers & Scanners
2.
Select your model, and then click Open Print Queue...
The print status check screen appears.
3.
Select the unnecessary print job and click (Delete)
The selected print jobs will be deleted.
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Removing Printer That Is No Longer Required from List of
Printers
The printer that is no longer in use can be removed from the list of printers.
Before removing the printer, remove the cable connecting the printer and PC.
You cannot remove the printer if not logged in as the administrator. For information about an administrative
user, see Users & Groups from System Preferences.
1.
Open System Preferences, and select Printers & Scanners
2.
Delete printer from list of printers
Select the printer you wish to remove from the list of printers and click -.
Click Delete Printer when the confirmation message appears.
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Printing Using Canon Application Software
Easy-PhotoPrint Editor Guide
167
Paper Settings
By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from
misprinting by displaying the message before printing starts when the paper size or the media type of the
loaded paper differs from the print settings.
Note
The default display setting is different between when you print or copy from the operation panel of the
printer, when you print from Smartphone/tablet, when you print from Windows, and when you print from
macOS.
Default Setting for Displaying the Message which Prevents Misprinting
After loading paper:
The screen to register the rear tray paper information is displayed.
Register the paper size and the media type according to the loaded paper.
Important
For more on the proper combination of paper settings you can specify by the printer driver for
Windows and on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
168
When the paper settings for printing/copying are different from the
paper information registered to the printer:
Ex:
Paper settings for printing/copying: A5
Paper information registered to the printer: A4
When you start printing or copying, a message is displayed.
Pressing the OK button displays the paper setting specified for printing or copying under the message.
Please choose one of the following.
Note
Depending on the setting, the choices below may not be displayed.
Print on set paper
Select if you want to print/copy on the paper loaded without changing the paper settings.
For example, when the paper setting for printing/copying is A5 and the paper information registered
to the printer is A4, the printer starts printing/copying on the paper loaded in the rear tray without
changing the paper size setting for printing/copying.
Replace the paper
Select if you want to print after replacing the paper of the rear tray.
For example, when the paper size setting for printing/copying is A5 and the paper information
registered to the printer is A4, you load A5 sized paper in the rear tray before you start printing/
copying.
The paper information registration screen is displayed after replacing the paper. Register the paper
information according to the paper that you loaded.
Note
For more on the proper combination of paper settings you can specify by the printer driver for
Windows and on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
Cancel
Cancels printing.
169
Select when you change the paper settings specified for printing/copying. Change the paper settings
and try printing/copying again.
Default Setting for Displaying the Message which Prevents Misprinting
When you print/copy using the operation panel of the printer or when you print from
smartphone/tablet:
The message which prevents misprinting is enabled by default.
To change the setting:
Feed settings
When you print from Windows:
The message which prevents misprinting is disabled by default.
To change the setting:
Changing the Printer Operation Mode
When you print from macOS:
The message which prevents misprinting is enabled by default.
To change the setting:
Changing the Printer Operation Mode
Important
When the message which prevents misprinting is disabled:
The printer starts printing/copying even though the paper settings for printing/copying and the paper
information registered to the printer are different.
170
Copying
Making Copies Basics
Reducing/Enlarging Copies
Special Copy Menu
171
Making Copies
This section describes the basic procedure to perform standard copying.
1. Check that printer is turned on.
2.
Load paper.
3.
Press the COPY button.
The Copy standby screen is displayed.
4.
Load original on platen.
5.
Confirm the page size (A) and magnification (B).
Note
To change or confirm the page size, magnification, or other settings, press the MENU button, then
use the
button to display the desired setting item.
Setting Items for Copying
Press the COPY button to reset the magnification to 100%.
6.
Use the button to specify the number of copies.
7.
Press the Black button or the Color button.
The printer starts copying.
Remove the original on the platen after copying is complete.
Important
Do not open the document cover or remove the original while Scanning... is displayed on the
screen.
Note
To cancel copying, press the Stop button.
You can add the copying job while printing.
Adding the Copying Job (Reserve copy)
172
Adding the Copying Job (Reserve copy)
You can add the copying job while printing (Reserve copy).
The screen like shown below is displayed when you can reserve copy.
Load the original on the platen and press the same button (the Color button or the Black button) as the
one which you previously pressed.
Important
When you load the original on the platen, open and close the document cover gently.
Note
When Print quality is set to High, you cannot add the copying job.
When you add the copying job, the number of copies or the settings such as the page size or media
type cannot be changed.
If you press the Stop button while reserve copying is in progress, the screen to select the method to
cancel copying is displayed. If you select Cancel all reserv. then press the OK button, you can
cancel copying all scanned data. If you select Cancel last reserv. then press the OK button, you can
cancel the last copying job.
If you set a document of too many pages to reserve copy, Memory is full may appear on the LCD.
Press the OK button and wait a while, then try copying again.
If Try again appears on the LCD when scanning, press the OK button, then press the Stop button to
cancel copying. After that, copy the documents that have not been finished copying.
173
Setting Items for Copying
You can change the copy settings such as the page size, media type, and intensity.
In the copy mode, press the MENU button, use the button to select a setting item, then press the OK
button.
Use the button to adjust each setting item, then press the OK button. The next setting item is
displayed.
The LCD returns to the Copy standby screen when all the settings are complete.
Note
The (asterisk) on the LCD indicates the current setting.
Some settings cannot be specified in combination with the setting of other setting items or the copy
menu.
The settings of the page size, media type, etc. are retained even if the printer is turned off.
Enlarge/Reduce
Select the reduction/enlargement method.
Reducing/Enlarging Copies
Ex:
Note
This setting item is displayed under the following conditions.
When standard copying is selected
When Borderless copy is selected for Special copy
Copy intensity
Change the intensity (brightness).
Ex:
Note
If you select Manual adjust, use the button to decrease the intensity or the button to
increase it.
Page size
Select the page size of the loaded paper.
Ex:
174
Note
Some of setting items are not available depending on the country or region of purchase.
Media type
Select the media type of the loaded paper.
Ex:
Print quality
Select the print quality according to the original.
Ex:
Note
If you use Economy with the media type set to Plain paper and the quality is not as good as
expected, select Standard or High and try copying again.
Economy Mode
Select High to copy in grayscale. Grayscale renders tones in a range of grays instead of black or
white.
4-on-1 layout
Select the layout when copying four original pages onto a single sheet of paper by reducing each image.
Four different layouts are available.
Ex:
Note
This setting item is displayed only when 4-on-1 copy is selected for Special copy.
Copying Four Pages onto Single Page
175
Scanning
Scanning from Computer (Windows)
Scanning from Computer (macOS)
Scanning from Operation Panel
176
Scanning from Computer (macOS)
Scanning According to Item Type or Purpose (IJ Scan Utility Lite)
IJ Scan Utility Lite Features
Scanning Easily (Auto Scan) Basics
Scanning Documents and Photos
Scanning Tips
Positioning Originals (Scanning from Computer)
Important
Available functions and settings vary depending on your scanner or printer.
177
Scanning According to Item Type or Purpose (IJ Scan Utility
Lite)
IJ Scan Utility Lite Features
Scanning Easily (Auto Scan) Basics
Scanning Documents and Photos
Important
Available functions and settings vary depending on your scanner or printer.
178
IJ Scan Utility Lite Features
Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking
the corresponding icon.
Important
The displayed items and available functions vary depending on your scanner or printer.
Multiple Scanning Modes
Auto allows for one click scanning with default settings for various items. Document will sharpen text in a
document or magazine for better readability, and Photo is best suited for scanning photos.
Note
For details on the IJ Scan Utility Lite main screen, see IJ Scan Utility Lite Main Screen.
Save Scanned Images Automatically
Scanned images are automatically saved to a preset folder. The folder can be changed as needed.
Note
The default save folder is the Pictures folder.
For how to specify a folder, see Settings Dialog.
Application Integration
Scanned images can be sent to other applications. For example, display scanned images in your favorite
graphics application, attach them to e-mails, or extract text from images.
179
Note
To set the applications to integrate with, see Settings Dialog.
180
Scanning Easily (Auto Scan)
Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto
Document Feeder).
Important
This function is not supported depending on your model.
The following types of items may not be scanned correctly. In that case, adjust the cropping frames
(selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility Lite main
screen, and then scan again.
Photos with a whitish background
Items printed on white paper, hand-written text, business cards, and other unclear items
Thin items
Thick items
When scanning two or more documents from the ADF, place documents of the same size.
1.
Check that scanner or printer is turned on.
2.
Place items on platen or ADF.
Positioning Originals (Scanning from Computer)
3.
Start IJ Scan Utility Lite.
4.
Click Auto.
Scanning starts.
Note
To cancel the scan, click Cancel.
Use the Settings (Auto Scan) dialog to set where to save the scanned images and to make advanced
scan settings.
To scan a specific item type, see the following pages.
Scanning Documents and Photos
Scanning with Favorite Settings
181
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)
182
Scanning Documents and Photos
Scan items placed on the platen with settings suitable for documents or photos.
Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF.
1. Place the item on the platen.
Positioning Originals (Scanning from Computer)
2.
Start IJ Scan Utility Lite.
3.
To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each
item in the Settings dialog.
Note
Once settings are made in the Settings dialog, the same settings can be used for scanning from
the next time.
In the Settings dialog, specify image processing settings such as slant correction, set where to
save the scanned images, and more, as needed.
When setting is completed, click OK.
4.
Click Document or Photo.
Scanning starts.
Note
To cancel the scan, click Cancel.
183
Scanning Tips
Positioning Originals (Scanning from Computer)
184
Positioning Originals (Scanning from Computer)
This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If
items are not placed correctly they may not be scanned correctly.
Important
Be sure to observe the following when loading the original on the platen. Failure to observe the
following may cause the scanner to malfunction or the platen glass to break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the
original.
Close the document cover when scanning.
Do not touch the operation panel buttons or LCD (Liquid Crystal Display) when opening/closing the
document cover. May result in unintended operation.
When using a personal scanner in the upright position, the item type may not be detected automatically.
In that case, specify the item type in IJ Scan Utility and scan.
Placing Items (Platen)
Placing Documents (ADF (Auto Document Feeder))
Placing Items (When Using Stand)
Placing Items (Platen)
Place items as described below to scan by detecting the item type and size automatically.
Important
Depending on your model, the function to scan by automatically detecting the item type and size
does not appear.
When scanning by specifying the paper size, align an upper corner of the item with the corner at the
arrow (alignment mark) of the platen.
Photos that have been cut to irregular shapes and items smaller than 1.2 inches (3 cm) square
cannot be cropped accurately when scanning.
Reflective disc labels may not be scanned as expected.
If scanned by detecting the item type and size automatically, the response may differ. In that case,
adjust the cropping frame (selection box) manually.
Photos, Postcards, Business Cards, and BD/DVD/CD Magazines, Newspapers, and Documents
Single item:
Place the item face-down on the platen, with 0.4 inch (1 cm)
or more space between the edges (diagonally striped area)
Place the item face-down on the platen and align an
upper corner of the item with the corner at the arrow
(alignment mark) of the platen. Portions placed on
the diagonally striped area cannot be scanned.
185
of the platen and the item. Portions placed on the diagonally
striped area cannot be scanned.
Important
Large items (such as A4 size photos) that cannot be
placed away from the edges/arrow (alignment mark) of
the platen may be saved as PDF files. To save in a for-
mat other than PDF, scan by specifying the data format.
Multiple items:
Allow 0.4 inch (1 cm) or more space between the edges (di-
agonally striped area) of the platen and items, and between
items. Portions placed on the diagonally striped area cannot
be scanned.
: 0.4 inch (1 cm) or more
Note
In IJ Scan Utility Lite, place up to 12 items.
Positions of slanted items (10 degrees or less) are cor-
rected automatically.
Important
Inkjet All-In-One printer:
For the portions in which items cannot be scan-
ned, click Home to return to the top page of the
Online Manual for your model and search for
"Loading Originals."
Personal scanner:
For the portions in which items cannot be scan-
ned, click Home to return to the top page of the
Online Manual for your model and search for
"Items You Can Place & How to Place Items."
Placing Documents (ADF (Auto Document Feeder))
Important
Place and align documents of the same size when scanning two or more documents.
For supported document sizes when scanning from the ADF, click Home to return to the top page of
the Online Manual for your model and search for "Supported Originals."
186
1. Make sure any original has been removed from platen.
2. Open document tray (A).
3. Slide the document guide (B) all the way out.
4.
Load document with side to scan facing up in document tray.
Insert the document until it stops.
5.
Adjust document guide (B) to match width of document.
Do not slide the document guide too hard against the document. The document may not be fed
properly.
Note
When scanning duplex documents, place the front sides facing up. They will not be scanned correctly
if placed the other way around.
187
Placing Items (When Using Stand)
1. Place item on platen.
1. Open the document cover.
2.
Place the item with the side to scan facing the platen, and then align it with the alignment
mark.
Important
If you open the document cover wide, the scanner may fall over.
Portions placed over (A) (0.094 inch (2.4 mm) from the left edge of the platen) or (B) (0.106 inch
(2.7 mm) from the front edge) cannot be scanned.
2.
Gently close document cover.
While scanning, hold the document cover gently with your hand to keep it closed.
188
Important
Keep these points in mind when using the scanner in the upright position.
Do not subject the scanner to vibration during operation. The correct image results may
not be obtained (for example, images may blur).
The item type may not be detected automatically. In that case, specify the item type in IJ
Scan Utility and scan.
189
Print
Printer Does Not Print
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
Printout Results Are Unsatisfactory
What to Do When Paper Is Jammed
Installation
Failed to MP Drivers Installation (Windows)
Error
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
Repairing Your Printer
Frequently Asked Questions
Solve Problems
Printer Does Not Work
Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
Wrong Language Appears in LCD
LCD Is Off
USB Connection Problems
Cannot Communicate with Printer via USB
Printer Does Not Print
Copying/Printing Stops
Ink Does Not Come Out
What to Do When Paper Is Jammed
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Printout Results Are Unsatisfactory
Scanning Problems (Windows)
Scanning Problems (macOS)
Scan Results Are Unsatisfactory (Windows)
Scan Results Are Unsatisfactory (macOS)
Cannot Set Correctly (Installation)
Failed to MP Drivers Installation (Windows)
Error or Message Appears
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
190
List of Support Code for Error
IJ Scan Utility Error Messages (Windows)
IJ Scan Utility Lite Error Messages (macOS)
ScanGear (Scanner Driver) Error Messages (Windows)
Operation Problems
Printing Problems
Scanning Problems (Windows)
Scanning Problems (macOS)
Mechanical Problems
Installation and Download Problems
Errors and Messages
If You Cannot Solve a Problem
Repairing Your Printer
Check the State of the Print Head
191
Printing Problems
Printer Does Not Print
Ink Does Not Come Out
Ink Runs Out Fast
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Printout Results Are Unsatisfactory
192
Printer Does Not Print
Check1
Make sure printer is turned on.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
If you are printing large data such as photos or other graphics, printing may take longer to start. The ON
lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Check2
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
Check3
Make sure paper settings match information set for rear tray.
If the paper settings do not match the information set for the rear tray, an error message appears on the LCD.
Follow the instructions on the LCD to solve the problem.
Note
You can select whether the message which prevents misprinting is displayed.
To change the message view setting when printing or copying using the printer's operation panel:
Feed settings
To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
Check4
If printing from a computer, delete unnecessary print jobs.
For Windows:
Deleting the Undesired Print Job
For macOS:
Deleting the Undesired Print Job
193
Check5
Is your printer's printer driver selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
If multiple printers are registered to your computer, set your printer as default printer to make the one
selected by default.
For macOS:
Make sure your printer's name is selected in Printer in the Print dialog.
Note
If multiple printers are registered to your computer, select Set as Default Printer from System
Preferences > Printers & Scanners for a printer to make the one selected by default.
Check6
Are you trying to print a large data file? (Windows)
If you are trying to print a large data file, it takes a long time to start printing.
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on
the Print Options dialog box.
For details, refer to Page Setup Tab Description.
Important
Selecting On for Prevention of Print Data Loss may reduce print quality.
After printing is completed, select Off for Prevention of Print Data Loss.
Check7
If printing from your computer, restart the computer.
Restart the computer and try printing again.
194
Ink Does Not Come Out
Check1
Make sure joint button is not lifted up.
Push the print head locking cover (A) to make sure the print head is installed properly.
Next, push the joint buttons (B) firmly to the end.
Important
Make sure that the orange label and the protective tape have been removed, when installing the print
head.
Do not open the print head locking cover (A) carelessly. The ink may leak out.
Check Installation of Print Head
195
Check2
Check the remaining ink level.
Checking Ink Level
Check3
Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
Step1
Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
From the printer
Printing the Nozzle Check Pattern
From the computer
For Windows:
Printing a Nozzle Check Pattern
For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2
Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
From the printer
Cleaning the Print Head
From the computer
For Windows:
Clean the print head
For macOS:
Clean the print head
If it still does not improve, go to the next step.
Step3
Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step4
Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
From the printer
Deep Print Head Cleaning
From the computer
For Windows:
Clean the print head deeply
For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
196
Step5
Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step6
Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, check the installing condition of
the print head.
Check Installation of Print Head
Important
Performing ink flush when the remaining ink level is not enough may damage the printer.
Before performing ink flush, check the remaining ink level of all colors.
How to Perform Ink Flush
Note
Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern
is printed correctly.
197
Ink Runs Out Fast
After you refill the ink tank, the printer takes in ink from the ink tank and ink flows into the printer.
Ink may seem to run out fast due to this procedure.
198
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Check1
Make sure paper is loaded.
Loading Paper
Check2
When loading paper, consider the following.
When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
Always load the paper in portrait orientation, regardless of the printing orientation.
When you load the paper on the rear tray, place the print side facing UP and align the right and left paper
guides with the paper stack.
Loading Paper
Check3
Is paper too thick or curled?
Unsupported Media Types
Check4
When loading envelopes, consider the following.
When printing on envelopes, see
Loading Envelopes, and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check5
Make sure media type and paper size settings match with loaded paper.
Check6
Make sure that there are not any foreign objects in the rear tray.
If the paper tears in the rear tray, see
What to Do When Paper Is Jammed to remove it.
If foreign object is in the rear tray, remove it according to the following procedure.
1.
Turn off the power of the printer and disconnect the power plug from the outlet.
2.
Open the feed slot cover.
199
3. Fold one A4 sheet in half and insert it horizontally into the rear tray.
Insert the paper so that your hand does not directly touch the part in the center of the rear tray when
removing the foreign object.
4.
Remove foreign object by hand with paper inserted.
Put your hand between the paper you inserted and the rear tray to remove the foreign object.
200
5. Remove the folded paper inserted in step 3.
6. Close the feed slot cover slowly.
Important
Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak.
Check7
Clean paper feed roller.
Cleaning Paper Feed Rollers
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
201
Printout Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check
the paper and print quality settings first.
Check1
Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method for checking the paper and print quality settings differs depending on what you are using your printer
for.
Copying/Printing
Check the settings using the operation panel.
Setting Items for Copying
Printing from your computer
Check the settings using the printer driver.
Basic Printing Setup
Check2
Make sure appropriate print quality is selected (see list above).
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
Check3
If problem is not resolved, check also the sections below.
See also the sections below:
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
Colors Are Unclear
Lines Are Misaligned/Distorted
Paper Is Smudged / Printed Surface Is Scratched
Vertical Line Next to Image
Cannot Complete Printing
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
202
Back of Paper Is Smudged
Uneven or Streaked Colors
203
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/
Streaks or Lines
Printing Is Blurry
Colors Are Wrong
204
White Streaks Appear
Check1
Make sure joint button is not lifted up.
Push the print head locking cover (A) to make sure the print head is installed properly.
Next, push the joint buttons (B) firmly to the end.
205
Important
Make sure that the orange label and the protective tape have been removed, when installing the print
head.
Do not open the print head locking cover (A) carelessly. The ink may leak out.
Check Installation of Print Head
Check2
Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check3
Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
Step1
Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
From the printer
Printing the Nozzle Check Pattern
From the computer
For Windows:
Printing a Nozzle Check Pattern
For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2
Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
From the printer
Cleaning the Print Head
From the computer
For Windows:
Clean the print head
For macOS:
Clean the print head
If it still does not improve, go to the next step.
Step3
Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step4
Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
From the printer
Deep Print Head Cleaning
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From the computer
For Windows:
Clean the print head deeply
For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step5
Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step6
Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, check the installing condition of
the print head.
Check Installation of Print Head
Important
Performing ink flush when the remaining ink level is not enough may damage the printer.
Before performing ink flush, check the remaining ink level of all colors.
How to Perform Ink Flush
Check4
When an ink tank runs out of ink, refill the ink tank.
If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink.
If you use the printer until the ink tank becomes empty, perform ink flush after refilling the ink tank.
Refilling Ink Tanks
How to Perform Ink Flush
Check5
When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper on the rear tray, load paper with the printable side facing up.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
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When copying, see also the sections below:
Check6
Is platen glass dirty?
Clean the platen glass.
Cleaning Platen and Document Cover
Check7
Make sure original is properly loaded on platen.
When you load the original on the platen, load it with the side to be copied facing down.
Loading Originals
Check8
Is copy source a printed paper by printer?
If you use a printout done by this printer as the original, print quality may be reduced depending on the condition
of the original.
Reprint from the computer if you can reprint from it.
Note
Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern
is printed correctly.
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Colors Are Unclear
Check1
Make sure joint button is not lifted up.
Push the print head locking cover (A) to make sure the print head is installed properly.
Next, push the joint buttons (B) firmly to the end.
Important
Make sure that the orange label and the protective tape have been removed, when installing the print
head.
Do not open the print head locking cover (A) carelessly. The ink may leak out.
Check Installation of Print Head
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Check2
Check the remaining ink level.
When an ink tank runs out of ink, refill the ink tank.
If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink.
Note
Printed colors may not match screen colors due to basic differences in the methods used to produce
colors. Color control settings and environmental differences can also affect how colors appear on the
screen. Therefore, colors of printing results may be different from those on the screen.
Check3
Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
Step1
Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
From the printer
Printing the Nozzle Check Pattern
From the computer
For Windows:
Printing a Nozzle Check Pattern
For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2
Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
From the printer
Cleaning the Print Head
From the computer
For Windows:
Clean the print head
For macOS:
Clean the print head
If it still does not improve, go to the next step.
Step3
Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
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If it still does not improve, go to the next step.
Step4
Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
From the printer
Deep Print Head Cleaning
From the computer
For Windows:
Clean the print head deeply
For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step5
Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step6
Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, check the installing condition of
the print head.
Check Installation of Print Head
Important
Performing ink flush when the remaining ink level is not enough may damage the printer.
Before performing ink flush, check the remaining ink level of all colors.
How to Perform Ink Flush
Note
Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern
is printed correctly.
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Lines Are Misaligned/Distorted
Check1
Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check2
Perform print head alignment.
If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head
position.
Aligning the Print Head
Note
If the problem is not resolved after performing the print head alignment, perform print head alignment
manually from your computer.
For Windows:
Adjusting Print Head Position Manually
Check3
Increase print quality and try printing again.
Increasing the print quality using the operation panel or the printer driver may improve the print result.
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Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged
Smudged Edges Smudged Surface
Printed Surface Is Scratched
Check1
Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check2
Check paper type.
Make sure you are using the right paper for what you are printing.
Supported Media Types
Check3
Correct curl before loading paper.
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. Rolling
this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality.
We recommend putting unused paper back into the package and storing it flat.
Plain Paper
Turn the paper over and reload it to print on the other side.
Other Paper such as envelope
If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed
properly. Follow the instructions below to correct the paper curl.
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1. Roll up paper in opposite direction to paper curl as shown below.
2.
Check that paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.
Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing.
This may improve the print result.
(B) Print side
We recommend feeding paper that has been curled outward one sheet at a time.
Check4
Set printer to prevent paper abrasion.
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper. If
you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper
abrasion using the operation panel or the computer.
This may reduce the print speed.
* Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs.
From operation panel
Press the Setup button and select Device settings > Print settings in this order, and then set Prevent
abrasion to ON.
Changing Settings from Operation Panel
From computer (Windows):
1.
Check that printer is turned on.
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2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select Custom Settings.
4.
Select Prevents paper abrasion check box and select OK.
5.
Check message and select OK.
From computer (macOS):
Adjust the setting to prevent paper abrasion from Remote UI.
Opening Remote UI for Maintenance
Check5
If brightness is set low, increase brightness setting and try printing again.
If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Printing from your computer (Windows)
Check the brightness setting in the printer driver.
Adjusting Brightness
Copying
Setting Items for Copying
Check6
Is platen glass dirty?
Clean the platen glass.
Cleaning Platen and Document Cover
Check7
Is paper feed roller dirty?
Clean paper feed roller.
Cleaning Paper Feed Rollers
Check8
Is inside of printer dirty?
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform bottom plate cleaning to clean inside of printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
To prevent staining inside the printer, be sure to set the correct paper size.
Check9
Set longer ink drying time.
This allows the printed surface to dry, preventing smudges and scratches.
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For Windows:
1. Check that printer is turned on.
2.
Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select Custom Settings.
4. Drag Ink Drying Wait Time slide bar to set the wait time and select OK.
5.
Check message and select OK.
For macOS:
Set the waiting time using Remote UI.
Opening Remote UI for Maintenance
216
Vertical Line Next to Image
Check
Is loaded paper size correct?
If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or the
both margin.
Set the paper size to match the loaded paper.
Printout Results Are Unsatisfactory
Note
The direction or pattern of the vertical lines (A) may vary depending on the image data or the print setting.
This printer performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is
ejected for cleaning.
Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may get onto
the paper if the loaded paper is larger than the set size.
217
Scanning Problems (macOS)
Scanning Problems
218
Scanning Problems
Scanner Does Not Work
Scanner Driver Does Not Start
219
Scanner Does Not Work
Check 1
Check that your scanner or printer is turned on.
Check 2
With network connection, check the connection status and reconnect as
needed.
Check 3
With USB connection, connect the USB cable to a different USB port on the
computer.
Check 4
If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 5
Restart the computer.
Check 6
To scan from the printer's operation panel with USB connection, click Scan-
from-Operation-Panel Settings in the Settings (General Settings) dialog, and then
check that the following checkboxes are selected.
Your scanner or printer
Enables scanning from the operation panel
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Scanner Driver Does Not Start
Check 1
Make sure the application software supports AirPrint.
Check 2
Select your scanner or printer on the application's menu.
Note
The operation may differ depending on the application.
Check 3
Scan and save images with IJ Scan Utility Lite and open the files in your
application.
Check 4
Your scanner may be locked. (Personal scanners only)
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position
( ), then reconnect the USB cable.
221
Mechanical Problems
Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
USB Connection Problems
Cannot Communicate with Printer via USB
Wrong Language Appears in LCD
222
Printer Does Not Turn On
Check1
Press ON button.
Power Supply
Check2
Make sure power plug is securely connected to printer, and then turn on again.
Check3
Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
223
Printer Turns Off Unexpectedly or Repeatedly
Check
If printer is set to turn off automatically after a certain time, disable this setting.
If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that
time has elapsed.
To disable the setting from the operation panel:
1.
Check that printer is turned on.
2. Press the Setup button, use the button to select ECO settings, and press the OK
button.
LCD and Operation Panel
3. Use the button to select Auto power off and then press the OK button.
4. Use the button to select OFF and then press the OK button.
The setting to shut off the power automatically is disabled.
To disable the setting from the computer:
For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting.
Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.
1. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
2.
Select Auto Power.
3. Select Disable for Auto Power Off.
4.
Select OK.
5.
Select OK on the displayed screen.
The setting to shut off the power automatically is disabled.
Note
See below for details on how to disable the setting from ScanGear (scanner driver).
224
Scanner Tab
225
USB Connection Problems
Make sure of the checking item below when you find one of the followings.
Printing or scanning is slow.
Hi-Speed USB connection does not work.
A message such as "This device can perform faster" appears. (Windows)
Note
If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of
Full-Speed or Low-Speed. In this case, the printer works properly but printing or scanning speed may
slow down due to the communication speed.
Check
Check following to make sure your system environment supports Hi-Speed USB
connection.
Does the USB port on your computer support Hi-Speed USB connection?
Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
Is the Hi-Speed USB driver working properly on your computer?
Make sure the latest Hi-Speed USB driver is working properly and obtain and install the latest version of the
Hi-Speed USB driver for your computer, if necessary.
Important
For more information, contact the manufacturer of your computer, USB cable, or USB hub.
226
Cannot Communicate with Printer via USB
Check1
Make sure printer is turned on.
Check2
Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Important
Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the
instruction manual supplied with the USB cable.
Check3
Make sure Enable bidirectional support is selected in the Ports sheet of the
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
Opening Printer Driver's Setup Screen
227
Wrong Language Appears in LCD
Follow the instructions below to select your language.
1.
Press Setup button and wait a little.
2.
Press OK button.
3.
Press button 2 times and press OK button.
4.
Use button to select language for LCD and press OK button.
The desired language appears on the LCD.
5.
Press Stop button.
228
Installation and Download Problems
Failed to MP Drivers Installation (Windows)
229
Failed to MP Drivers Installation (Windows)
If the MP Drivers were not installed correctly, make sure that all Windows Updates have been applied. If
all Windows Updates have not been applied, apply all Windows Updates.
After confirming Windows Update, perform the following operations to install the MP Drivers.
1.
Open screen to uninstall MP Drivers.
For Windows 10:
Select Settings > Apps.
For Windows 8.1 / Windows 7:
Select Control Panel > Programs and Features.
2.
Check if there is "Canon XXX series MP Drivers" you want to install in list.
"XXX" is the model name.
3.
If you find MP Drivers for printer you want to install, uninstall it.
If not found, proceed to the next step.
4.
Restart computer.
After restarting, install the latest MP Drivers.
230
Cannot Proceed beyond Printer Connection Screen (Cannot Find
Printer Connected via USB)
If you cannot proceed beyond the Printer Connection screen, check the following.
Check1
Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
back of the printer.
Important
Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the
instruction manual supplied with the USB cable.
Check2
Follow procedure below to connect printer and computer again.
Important
For macOS, make sure the lock icon is on the lower left of the Printers & Scanners screen.
If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password
are necessary to unlock.)
1.
Unplug USB cable from printer and computer and connect it again.
2.
Make sure no printer operation is in progress and turn off.
3.
Turn on printer.
Check3
Follow the steps below to install MP Drivers again.
1.
Download the latest MP Drivers.
231
2. Turn off printer.
3. Shut down computer.
After shutting down, restart your computer and install the latest MP Drivers downloaded in step 1.
232
Errors and Messages
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
233
Four-Digit Alphanumeric Characters Appear on LCD
A message appears on the printer's LCD or your computer screen.
Some errors may display four-digit alphanumeric characters along with the error message. The characters
represent a "support code" (error number).
For details on each support code, see List of Support Code for Error.
234
When Error Occurred
If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears
automatically. For some errors, a support code (error number) is also displayed.
Take the appropriate action described in the message.
When a Support Code and a Message are displayed on the Computer
Screen (Windows):
When a Support Code and a Message are displayed on the Printer's
LCD:
For details on how to resolve errors with Support Codes, see List of Support Code for Error.
For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.
235
Message (Support Code) Appears
This section describes some of the messages that may appear.
Note
A support code (error number) is displayed for some errors. For details on errors that have support
code, see List of Support Code for Error.
If a message appears on the printer's LCD, see below.
Message Appears on Printer's LCD
If a message appears on the computer, see below.
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Message Appears on Printer's LCD
Check the message and take appropriate action.
Cannot connect to the server; try again
The printer cannot connect to the server due to a communication error.
Press the printer's OK button to cancel the error and try again after a while.
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click OK.
The printer starts printing.
See
Unplugging the Printer for unplugging the power cord.
Writing Error/Output Error/Communication Error (Windows)
Check1
If the ON lamp is off, make sure printer is plugged in and turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check2
Make sure USB cable is securely plugged in to printer and computer.
When the USB cable is securely plugged in, check the following:
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
Check3
Make sure MP Drivers are installed correctly.
236
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and click
here to reinstall them.
Check4
Check device status from your computer.
Follow the procedure below to check the device status.
1. Select Control Panel > Hardware and Sound > Device Manager.
Note
If the User Account Control screen appears, select Continue.
2. Open USB Printing Support Properties.
Double-click Universal Serial Bus controllers and USB Printing Support.
Note
If the USB Printing Support Properties screen does not appear, make sure the printer is
correctly connected to the computer.
Check2
Make sure USB cable is securely plugged in to printer and computer.
3. Click General tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check
If an error message appears outside printer status monitor, check the
following:
"Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
"Could not spool successfully due to insufficient memory"
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
"Printer driver could not be found"
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
click here to reinstall them.
"Could not print Application name - File name"
Try printing again once the current job is complete.
237
List of Support Code for Error
Support code appears on the printer's LCD and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code and take the appropriate action in response.
Support Code Appears on Printer's LCD and Computer Screen
1000 to 1ZZZ
1000 1070 1200 1215 1300 1366
1368 1431 1432 1470 1471 1472
1473 1476 1496 15A0 15A1 1640
1723 1724 1725 1726 1727 1890
1892
2000 to 2ZZZ
2114 2123 2200 2700 2900 2901
3000 to 3ZZZ
3252 3402 3403 3405 3407 3410
3411 3412 3413 3438 3442 3443
3444 3445 3449
4000 to 4ZZZ
4103 4104
5000 to 5ZZZ
5011 5012 5050 5100 5200 5205
5206 5400 5700 5C30
6000 to 6ZZZ
6000 6500 6800 6801 6930 6931
6932 6933 6936 6937 6938 6940
6941 6942 6943 6944 6945 6946
238
6D01
7000 to 7ZZZ
7500 7600 7700 7800
A000 to ZZZZ
B20B
Note
For information on how to deal with paper jams, see What to Do When Paper Is Jammed.
239
What to Do When Paper Is Jammed
If paper jams, remove it following the appropriate procedure as shown below.
If you can see the jammed paper at the paper output slot or the rear tray:
1300
If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside
the printer:
Paper Is Jammed inside Printer
Cases other than above:
Other Cases
240
1300
Cause
Paper is jammed when feeding paper from rear tray.
What to Do
Remove the jammed paper following the instructions below.
1.
Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may
be ejected automatically.
If paper becomes jammed during printing and you need to turn off the printer to remove it, press
the printer's Stop button to stop the printing before you turn off the printer.
If the paper tears and you cannot remove the jammed paper from the paper output slot or the
rear tray, remove the paper from inside the printer.
Paper Is Jammed inside Printer
2. Reload paper and press printer's OK button.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If you turned off the printer in step 1, all jobs in the print queue are canceled. Redo the printing.
Note
When reloading the paper, make sure you are using suitable paper and loading it correctly.
We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
241
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
242
Paper Is Jammed inside Printer
If the jammed paper tears and you cannot remove the paper either from the paper output slot or the feed
slot, or if the jammed paper remains inside the printer, remove the paper following the instructions below.
Note
If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
printer's Stop button to stop the printing before you turn off the printer.
1.
Turn off printer and unplug it.
2.
Open scanning unit / cover.
Important
Do not touch clear film (A), white belt (B), or tubes (C).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
3. Check if jammed paper is under print head holder.
If the jammed paper is under the print head holder, move the print head holder to the far right or left,
whichever makes it easier to remove the paper.
243
When moving the print head holder, hold the top of the print head holder and slide it slowly to the far
right or left.
4.
Hold jammed paper firmly in both hands.
If the paper is rolled up, pull out it.
5. Slowly pull out paper, so as not to tear it.
244
Pull out the paper at an angle of about 45 degrees.
6.
Make sure all jammed paper is removed.
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and
remove any remaining paper.
Any paper left under the print head holder?
Any small bits of paper left in the printer?
Any paper left in the left and right empty spaces (D) in the printer?
7. Close scanning unit / cover gently.
To close the scanning unit / cover, hold it up once, and then take it down gently.
8. Plug in the printer again and turn it back on.
All jobs in the print queue are canceled. Redo the printing.
Note
When reloading the paper, make sure you are using suitable paper and loading it correctly.
245
If a paper jam message appears on the printer's LCD or on your computer screen when you
resume printing after removing all the jammed paper, there may be some paper still inside the
printer. Check the printer again for any remaining bits of paper.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
246
1000
Cause
Possible causes include the following.
There is no paper in the rear tray.
Paper is not loaded in the rear tray properly.
What to Do
Take the corresponding actions below.
Load paper in the rear tray.
Loading Plain Paper / Photo Paper
Loading Envelopes
Align the paper guides of the rear tray with both edges of the paper.
Close the feed slot cover.
After carrying out the above measures, press the printer's OK button to cancel the error.
247
Note
To cancel printing, press the printer's Stop button.
No Paper during Printer Setup
Load one or more sheets of A4 or Letter size plain paper in the rear tray.
Note
After loading the paper, align the paper guides of the rear tray with both edges of the paper.
Press the printer's OK button to cancel the error.
Note
If you are printing a print head alignment sheet during printer setup, do not cancel printing.
248
1070
Cause
Paper cannot be fed because the paper feed rollers are dirty.
What to Do
Press the printer's Stop button to cancel printing, and then perform the paper feed roller cleaning.
From Windows:
Cleaning the Paper Feed Rollers
From the printer's operation panel:
Cleaning Paper Feed Rollers
249
1200
Cause
Scanning unit / cover is open.
What to Do
Close the scanning unit / cover and wait for a while.
Do not forget to close it, such as after refilling ink tanks.
250
1368
Cause
Ink Flush cannot be performed because the maintenance cartridge is almost full.
What to Do
To perform Ink Flush, first turn off the printer and then replace the maintenance cartridge.
Replacing Maintenance Cartridge
Press the printer's OK button to cancel the error.
251
1496
Cause
The maintenance cartridge cannot be recognized.
The maintenance cartridge may not be installed properly or may not be compatible with this printer.
What to Do
Turn off the printer, remove the maintenance cartridge, and then reinstall it correctly.
Refer to
Replacing Maintenance Cartridge for details on removing and installing the maintenance
cartridge.
252
1640
Cause
The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink
tank.
What to Do
To check the remaining ink level, visually inspect the remaining ink in the ink tank.
If the remaining ink level is below the lower limit line, refill the ink tank with the corresponding color of ink
by following the printer's instructions.
Refilling Ink Tanks
If printing is continued when the remaining ink level is below the lower limit line, the printer may consume
a certain amount of ink to return to printable status.
253
1723
Cause
The maintenance cartridge is not installed.
What to Do
Turn off the printer and then install the maintenance cartridge.
Refer to Replacing Maintenance Cartridge for details on installing the maintenance cartridge.
254
1724
Cause
The currently installed maintenance cartridge cannot be used.
This printer cannot use maintenance cartridges that have been installed in other printers.
What to Do
Turn off the printer and then replace with a new maintenance cartridge.
Replacing Maintenance Cartridge
255
1725
Cause
The maintenance cartridge cannot be recognized.
The maintenance cartridge may not be installed properly or may not be compatible with this printer.
What to Do
Turn off the printer, remove the maintenance cartridge, and then reinstall it correctly.
Refer to
Replacing Maintenance Cartridge for details on removing and installing the maintenance
cartridge.
256
1726
Cause
The maintenance cartridge is full.
What to Do
Turn off the printer and then replace the maintenance cartridge.
Replacing Maintenance Cartridge
Note
The condition of the maintenance cartridge when this error is displayed will depend on where and
how the printer is used.
When this message is displayed, you must replace the maintenance cartridge.
257
1727
Cause
The maintenance cartridge is almost full.
What to Do
The printer will not be able to print with a full maintenance cartridge.
Press the printer's OK button to cancel the error and then prepare a new maintenance cartridge.
For details on the maintenance cartridge, see Replacing Maintenance Cartridge.
258
Shipping Tape etc. Are Still Attached (1890)
Cause
Shipping tape or protective material may still be attached to print head holder.
What to Do
Open the scanning unit / cover and make sure that shipping tape and protective material have been
removed from the print head holder.
If the shipping tape or protective material is still there, remove it and close the scanning unit / cover.
In the case of the first printer setup, click here, select your printer name on the page, and follow the
instructions.
259
2114
Cause
Paper settings specified when printing/copying do not match the paper information for the rear tray
registered on the printer.
Note
For the appropriate combination of the paper settings specified on the printer driver and the paper
information registered on the printer, refer to the following.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
For copying, make the paper settings for copying match the paper information for the rear tray
registered on the printer.
For how to register paper information on the printer, refer to the following.
Paper Settings
If the paper settings specified when printing differ from the paper information for the rear tray registered
on the printer, the following message appears on the printer's LCD.
Paper settings specified on the printer driver when printing:
Paper size: A5
Media type: Plain paper
Paper information for the rear tray registered on the printer:
Paper size: A4
Media type: Plain paper
What to Do
Press the printer's OK button to display the screen below.
Use the buttons to select the appropriate action and press the printer's OK button.
Note
Depending on the settings, some of the options below may not be displayed.
Print on set paper
Select this option to print/copy on the loaded paper with the paper settings specified when printing/
copying.
260
For example, when the paper size specified when printing is A5 and the paper information for the rear
tray is registered as A4, select this option to print on an A4 paper loaded in the rear tray with the A5
setting.
Replace the paper
Select this option to print/copy after changing the paper in the rear tray.
For example, when the paper size specified when printing is A5 and the paper information for the rear
tray is registered as A4, select this option to print after changing the paper in the rear tray with an A5
paper.
After changing the paper, the paper information registration screen for the rear tray appears. Register
the paper information on the printer according to the loaded paper.
Note
For the appropriate combination of the paper settings specified on the printer driver and the
paper information registered on the printer, refer to the following.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Cancel
Cancels printing/copying.
Select this option when you want to change the paper settings specified when printing/copying.
Change the paper settings and try printing/copying again.
Note
You can configure the setting to hide the misprint prevention message. When set to hide the
message, printing/copying begins regardless of whether the paper settings specified when printing/
copying and the paper information of the rear tray registered on the printer match.
To change whether to display the misprint prevention message when printing/copying without
using the printer driver:
Feed settings
To change whether to display the misprint prevention message when printing using the printer
driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
261
2200
Cause
An internal part will need replacing soon.
What to Do
Press the printer's OK button to cancel the error.
Contact your nearest Canon service center to request a repair as soon as possible.
You cannot replace the internal parts of the printer yourself.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repair, see Repairing Your Printer.
262
2900
Cause
Scanning print head alignment sheet failed.
What to Do
Press the printer's OK button to cancel the error and take the corresponding actions below.
Make sure the print head alignment sheet is set in the correct position and orientation on the platen.
Make sure the platen and the print head alignment sheet are not dirty.
Load A4 or Letter size plain paper in the rear tray.
Check the print head condition by printing the nozzle check pattern.
After carrying out the above actions, perform automatic print head alignment again.
If the error is still not resolved, press the printer's OK button to cancel the error and perform manual print
head alignment.
263
2901
Cause
Print head alignment pattern has been printed and printer is waiting to scan sheet.
What to Do
Scan the printed alignment pattern.
1.
Load print head alignment sheet on platen.
Place the printed side down and align the mark in the upper left corner of the sheet with the
alignment mark
.
2.
Slowly close the document cover and press printer's Color button or Black button.
The printer starts scanning the print head alignment sheet and automatically adjusts the print head
position.
264
3252
Cause
The maintenance cartridge is almost full.
What to Do
The printer will not be able to print with a full maintenance cartridge.
Press the printer's OK button to clear the error message.
265
4103
Cause
Cannot perform printing with current print settings.
What to Do
Press the printer's Stop button to cancel printing.
Change the print settings specified when printing and retry printing.
266
5011
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
267
5012
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
268
5100
Cause
Printer error has occurred.
What to Do
If you are printing, press the printer's Stop button to cancel printing, then turn off the printer.
Check the following:
Make sure print head holder motion is not impeded by protective material and tape for securing the
print head holder, jammed paper, etc.
Remove any impediment.
Important
When clearing an impediment to print head holder motion, be careful not to touch clear film (A),
white belt (B), or tubes (C).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
Turn the printer back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
269
5200
Cause
Printer error has occurred.
What to Do
Check the remaining ink level, and then refill the ink tank if necessary.
Turn off the printer and unplug it.
Wait about 10 minutes and then plug in the printer again and turn it back on.
If the ink tank is refilled because it runs out of ink, perform ink flush.
From Windows:
Cleaning the Print Heads
From macOS:
Cleaning the Print Heads
From the operation panel of the printer:
How to Perform Ink Flush
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
270
6000
Cause
Printer error has occurred.
What to Do
If the paper is jammed, remove it depending on the jammed location and cause.
What to Do When Paper Is Jammed
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
Do not tilt the printer when moving it since the ink may leak out.
When transporting the printer for repairing it, see Repairing Your Printer.
271
261

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