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Owners Manual For Sauna
Models HY-Y202 / 204 / 360
/ 380 / 350
www.canadianspacompany.com
Index
Page
Safety..............................................................................................................................1
Important Safeguards for your Sauna..............................................................................2
About Us.........................................................................................................................3
Introduction.....................................................................................................................4
Packing List.....................................................................................................................5
Installation Requirements................................................................................................7
Assembly Instructions.....................................................................................................8
Digital Control Panel Operating Instructions.................................................................14
Recommendation for Use.............................................................................................16
Cleaning and Maintenance............................................................................................17
Troubleshooting.............................................................................................................18
Warranty........................................................................................................................19
Read all health and safety instructions. If unsure about your health
concerns, consult with your physician prior to use. If you feel light-headed
or heat exhaustion during session, exit the sauna immediately.
1. Read and follow all instructions carefully.
2. When installing and using the electrical equipment, basic safety precautions should always be
followed.
3. To reduce the risk of injury, do not allow children to use the sauna unless they are closely su
pervised at all times.
4. Do not use the sauna immediately following strenuous exercise. Wait at least 30 minutes to
allow the body to cool down completely.
5. Excessive temperature has a high potential for causing fetal damage during the early months
of pregnancy. Pregnant or possibly pregnant women should contact their physician prior to
using the sauna.
6. Hypothermia Danger: Prolonged exposure to hot air will induce hypothermia. Hypothermia
occurs when the internal temperature of the body reaches a level several degrees above the
normal body temperature of 37°C (98.6 °F). While hypothermia has many health benefits, it is
important not to allow your body’s core temperature to rise above 103 °F. Symptoms of
excessive hypothermia include dizziness, lethargy, drowsiness, and fainting.
7. The use of alcohol, drugs, or medications prior to or during the sauna session may lead to
unconsciousness.
8. Persons suffering from obesity or with a medical history of heart disease, low or high blood
pressure, circulatory system problems, or diabetes should consult a physician prior to using
the sauna.
9. Persons using medications should consult a physician before using the sauna since some
medications may induce drowsiness while others may affect heart rate, blood pressure, and
circulation.
10. Never sleep inside the sauna while the unit is in full operation.
11. DO NOT use any type of cleaning agents on the interior of the sauna.
12. DO NOT stack or store any object on top of or inside the sauna.
13. If power supply cord becomes damaged it must immediately be replaced by a service
technician. Please contact your local dealer for assistance.
14. DO NOT use the unit during an electrical storm, as there is a remote risk of shock.
15. Altering or tampering of any electrical connections on the power supply will void the
manufacturer’s warranty.
16. Dry your hands before handling electrical controls. Never unplug the power cord or adjust the
controls with wet hands or when you have wet bare feet. A danger of electrical shock exists.
17. DO NOT attempt any repair without consulting the manufacturer first. Unauthorized repair
attempts will void the manufacturer’s warranty.
18. All natural wood articles have variations in the color, grain, and irregularities such as knots,
and fine cracks. These characteristics are a part of the natural beauty of the wood, and in no
way should be considered defective.
Safety
1
1. READ INSTRUCTIONS -- All the safety and operating instructions should be
read before the sauna is installed and operated.
2. RETAIN INSTRUCTIONS -- The safety and operating instructions should be
retained for future reference.
3. FOLLOW INSTRUCTIONS -- All operating and usage instructions should be
followed at all times.
4. CLEANING -- Unplug the sauna from the wall outlet before cleaning, DO NOT
use liquid cleaners or aerosol cleansers inside the sauna. Use a damp cloth for
cleaning.
5. ATTACHMENTS -- Do not use any attachments that are not recommended by
the manufacturer as they may be hazardous.
6. WATER OR MOISTURE — DO NOT use your sauna near water, e.g. near a
bathtub, in a wet basement, or near a swimming pool.
7. POWER-CORD PROTECTION -- Power supply cord should be routed so it is not
likely to be walked on or pinched by items placed upon or against it.
8. LIGHTING -- For added protection for your sauna during a lightning storm, or
when it is left unattended and unused for long time, unplug it from the wall
outlet.
9. OVERLOADING -- Do not overload wall outlet and extension cord as this can
result in a risk of fire or electric shock.
10. SERVICING -- Always unplug your sauna from the wall outlet before servicing.
11. REPLACEMENT PARTS -- When replacement parts are required, be sure it is
specified by the manufacturer or has the same characteristics as the
original parts. Unauthorized substitutes may result in fire, electric shock or other
hazards.
12. SAFETY CHECK -- Upon completion of any service or repairs to your sauna, ask
the service technician to perform safety checks and determine that your sauna
is in proper operating condition.
Important Safeguards For Your Sauna
2
30+ Years in Business
30+ years of constant product
innovation and industry
experience with locations in
North America & Europe
Luxury is our Standard
Our products come fully-loaded
with all of the features you would
expect in a high-end hot tub or
sauna, but for a fraction of the
cost
Community Involvement
We are committed to employing
local technicians from your
region, so great service is always
just a call away
Proven Customer Care
Every member of our team
is dedicated to meeting our high
standards of customer service
Feel the Warmth... enjoy family and
friends in a Canadian Spa Company Sauna
About Us
3
We congratulate you on your new path to better health! Thousands of users enjoy
the benefits of an infrared sauna every day. Now you can enjoy the great benefits of
FAR-infrared heat within the privacy of your own home.
Please read this manual carefully and thoroughly before using an Infrared Sauna for
the first time. We recommend for you to keep this manual for future reference.
Benets of Sauna Use:
Superior Detoxification: Removes Heavy Metals & Fat-stored Toxins
Increased Cardiovascular Conditioning
Stimulated Immune System
Improved Circulation
Pain Relief
Weight Loss and Cellulite Reduction
Rejuvenated Skin
Stress Reduction
You will be surprised at the noticeable effects on pain relief, weight control, skin
stimulation, and stress reduction due to an increased blood circulation when using
this product.
Features:
High quality wood craftsmanship
High quality electronic control system & digital control panel
 Bluetooth
Pre-assembled boards and built-in electrical elements
Easy clasp assembly
Accurate temperature sensor
Energy efficient
Comfortable backrest
LED Chromatherapy System
Built in Aromatherapy Port
Low EMF far-infrared carbon heaters
Tempered glass door
Introduction
4
If you notice any missing parts, please contact your local distributor.
Item Number:
1. Front Panel 2. Back Panel 3. Left Side Panel 4. Right Side Panel 5. Bottom Panel
6. Top Panel 7. Backrest 8. Bench Panel 9. Bench Heater Panel
1. Front Panel 2. Back Panel 3. Side Panel (L) 4. Side Panel (R) 5. Bottom Panel
6. Top Panel 7. Backrest 8. Bench Panel
9. Bench Heater Panel
NOTE: The pieces shown in the packing list and instructions may differ slightly in appearance from
your model. If you have any questions regarding your product or assembly, please call 1-877-347-
7727 or check our support site at http://support.canadianspacompany.com/ for updated manuals.
Packing List for Model # HY-Y202 / 204 / 360 / 380Packing List for Model # HY-Y202 / 204 / 360 / 380
5
If you notice any missing parts, please contact your local distributor.
Item Number:
1. Front Panel 2. Back Panel (R) 3. Back Panel (L) 4. Side Panel (L) 5. Side Panel (R) 6. Bottom
Panel 7. Top Panel 8. Backrest (Long) 9. Backrest (Short) 10 Bench Panel (Long) 11. Bench Pan-
el (Short) 12. Sitting baffle (Long) 13. Sitting baffle (Short)
1. Front Panel 2. Back Panel (R) 3. Back Panel (L) 4. Side Panel (L) 5. Side Panel (R)
6. Bottom Panel 7. Top Panel 8. Backrest (Long)
9.Backrest (Short) 10.Bench Panel (Long) 11.Bench Panel (Short) 12.Sitting Baffle (Long)
13. Sitting Baffle (Short)
NOTE: The pieces shown in the packing list and instructions may differ slightly in appearance from
your model. If you have any questions regarding your product or assembly, please call 1-877-347-
7727 or check our support site at http://support.canadianspacompany.com/ for updated manuals.
Packing List for Model # HY-Y350
6
1. Do not plug any other appliances into the outlet with your infrared sauna.
2. Install the sauna on a completely level floor.
3. Do not spray the exterior with water. If the floor is damp, install a floor separator
to keep the sauna high & dry.
4. Do not store flammable objects or chemical substances near the sauna.
5. The sauna must be placed indoors and in a dry area. Moisture will cause
damage to the interior and exterior of the sauna.
6. Electrical Requirements:
Model # Voltage Amps
HY-Y202 120 V 12 A
HY-Y204 120 V 15 A
HY-Y360 120 V 15 A
HY-Y380 120 V 20 A
HY-Y350 120 V 15 A
NOTE: Model HY-Y380 requires an electrician to install a dedicated 120 V / 20 A cir-
cuit for installation.
Installation Requirements
7
Assembly of the sauna requires at least 2 adults to complete. Please read the
instructions thoroughly before and during assembly to ensure proper installation of the
sauna.
1. LOCATION OF SAUNA
When you find a good location for your sauna, please look for the following.
a) The main power cord on the sauna must be easily accessible.
b) The location must be dry and leveled.
NOTE: This sauna is for indoor use only.
2. PLACING BOTTOM PANEL
For HY-Y202 /204 /360 /380 For Model HY-Y350
Place the bottom panel on the floor. Make sure you are aware of the FRONT side of the panel, and
position it accordingly.
3. CONNECTING BACK PANEL TO BOTTOM PANEL
For HY-Y202 /204 /360 /380 For Model HY-Y350
Attach the back panel to the bottom panel by lining up the back panel on the groove of the bottom
panel. Align buckles on both panels and fasten them. (Please hold the back panel in place until one of
the side-panels has been installed.)
Assembly Instructions
8
4. INSTALLING SIDE PANELS
Install the side panels (Left & Right) to the bottom and back panels by lining up
buckles and fastening them securely in place.
a) Please be aware of which side panel is for the RIGHT side and which is for the LEFT side
b) Make sure that all buckles are properly secured in place on all panels
For HY-Y202 /204 /360 /380 For Model HY-Y350
5. INSTALLING BENCH PANEL
For HY-Y202 /204 /360 /380 For Model HY-Y350
(Note: Place the long sitting baffle first, then place the short sitting baffle.)
Slide down the bench heater panel by lining up its sides with the vertical guides on
each side panel.
1. The heater grill should face outward (toward the front of the sauna).
2. Push the bench heater panel all the way down until it touches the bottom panel
and is securely in place.
3. Plug in the bench heater cable to the connector from the back panel.
Assembly Instructions
9
6. INSTALLING BENCH HEATER PANEL
Connect the bench’s heater element
wire to the corresponding wire within
the back wall, make sure the two wires
are tightly connected, otherwise, the
heater will not work.
7. INSTALLING BENCH
For HY-Y202 /204 /360 /380 For Model HY-Y350
Install the bench by sliding it over the horizontal bench guides on the side panels.
Push the bench all the way in until it touches the back panel and is securely in place.
NOTE: Make sure the smooth and finished side of the bench is facing up and forward
before installing.
Assembly Instructions
10
8. PLACING BACKREST
The backrest has been designed to protect and support your back during your sauna
session. It can be screwed into the back panel.
For HY-Y202 /204 /360 /380 For Model HY-Y350
9. CONNECTING FRONT PANEL
a) Align the front panel with the side panels’ corresponding buckles, and latch it to
secure in place.
b) Please take care of the glass door to avoid damage.
For HY-Y202 /204 /360 /380 For Model HY-Y350
Assembly Instructions
11
9. PLACING TOP PANEL
1. Gently place the top panel onto the rest of the assembled panels. When all of
the corners are aligned, gently push down the top panel from the outside
corners until it is snugly fit over the rest of panels.
2. Make sure the cables in the front left corner do not get pinched between the
panels.
3. Lead the wires of heaters onto the board through the corresponding hole.
For HY-Y202 /204 /360 /380 For Model HY-Y350
Assembly InstructionsAssembly Instructions
12
13. THE MAIN POWER CONNECTION ON THE TOP PANEL
a) Connect the heater wires
b) Connect the control panel wires by matching the numbered wires to the correct
number on the connection port.
c) Check to be sure that all connections to the control box are secure.
14. Enjoy your sauna!
Plug the main power cord into the designated wall outlet and power up your sauna.
Connect your Bluetooth, grab some towels, step into your sauna and start enjoying its
numerous benefits!
Assembly Instructions
13
1. Power on
Plug the main power cord into the wall outlet. Press the “On/Off” button once, the control panel is now
operable, but the heaters are not on. You can now use the Bluetooth and lights.
2. Heating
Press the “On/Off” button again. The “Heating” indicator should light up, meaning that the heaters are
now running. To turn the sauna off, press the “On/Off” button again. NOTE: during your sauna session, the
“Heating” indicator will turn off once the sauna has reached its desired temperature. The sauna heaters
will turn on and off periodically to maintain your desired temperature.
3. Pre-setting
The “Set” button is for pre-setting the time you want your sauna to turn on. Press the “Set” button once.
Pre-set the time you want your sauna to turn on with the UP/DOWN arrows. Temp UP/DOWN arrows are
for hour setting and time UP/DOWN arrows are for minute setting. The setting range is 00:00-23:59.
4. Sauna Time Adjustment
Press the time UP/DOWN arrows to adjust time (using a minute value). You can speed up the rate of
change by holding down the UP/DOWN arrow. If you don’t input anything for 5 seconds, the Time display
will stop flashing and the value will be stored as the preset
value
5. Sauna Temp Adjustment
Press the temp UP/DOWN arrows to adjust temperature. You can speed up the rate of change by holding
down the UP/DOWN arrow. if you don’t input anything for 5 seconds, the Temp display will stop flashing
and the value will be stored as the preset
value.
Digital Control Panel Operating Instructions
14
Music System:
The Bluetooth equipment is located on the roof of the Sauna.
Digital Control Panel Operating Instructions
15
Temperature setting: Sets the desired
temperature of the sauna (ranges from
67°F - 158°F / 25°C - 70°C)
Controls length of time (minutes)
that the sauna should be heated
for. Time can be set between 0 and
90 minutes. NOTE: timer will turn
on before sauna reaches desired
temp.
Interior light control:
This button will cycle
through the various
LED lighting colours
inside the sauna.
Exterior light control: Pressing this
button will turn the lights on the out-
sideof the sauna on or off
Preheat button: The SET button allows you to set
a time delay before the sauna should start warming
up. This is useful if you want the sauna to be at the
required temperature after your workout
Power/Start button:
This button will power
up the spa once it has
been plugged in. It will
also start warming up
the heater once the
time and temperature
has been set.
Temperature Measure-
ment: Changes the temp
display from Fahrenheit to
Celcius
C
1. Set up the desired session temperature and time using the control panel. (suggested
` 100°F - 130°F)
2. Allow approximately 10 - 15 minutes for the sauna to warm up before beginning a
session.
3. Recommended sauna session time is around 30 - 45 minutes.
4. The heaters automatically maintain the desired temperature inside the sauna
5. The ceiling vent can be opened at any time for air circulation.
6. Always drink plenty of water before, during, and after a session. Doing so will replenish
lost fluids from the body through perspiration.
7. Taking a hot shower or bath prior to the sauna session will further promote
perspiration. Dry off thoroughly before going into the sauna because excessive water
will stain or warp the wood.
8. To absorb perspiration and keep the sauna clean during the session, place a towel on
the bench and floor of the sauna. Keep one towel handy to wipe excessive sweat from
your body.
9. The interior wood is aromatic and adds to the enjoyment of your sauna session. If you
feel the odour is too strong during the first few months of usage, you can wipe
the wood with a damp cloth to minimize the odour.
10. Take advantage of the sauna’s heat therapy effect and give your hair a hot oil
treatment while in the sauna. Put oil or treatment into your hair and wrap it with towel.
After the session is over, rinse your hair thoroughly.
11. To help relieve sore and tense muscles, massage the affected areas while in the sauna
to help them loosen and heal faster.
12. Do not put any lotions or oils on the body or face when using the sauna. This may
block the pores.
13. Do not eat anything at least an hour before your sauna session. It is better to go in the
sauna on an empty stomach. You are more likely to feel uncomfortable sitting in
a sauna with a full stomach.
14. You can benefit from the relaxing and soothing effects of a regular sauna session by
going to sleep afterwards. The peaceful and relaxed state rendered by a sauna session
will help you sleep easier and better.
15. At the first sign of cold or flu, increasing your sauna sessions may be beneficial in
boosting your immune treatment and decreasing the reproductive rate of the virus.
Consult your physician for the proper treatment and care for this or any other
conditions.
16. To treat your ankles and feet more effectively, elevate them while inside the sauna.
17. After the session is over, do not immediately jump into the shower. Since your body
was heated up during the session, it will continue to sweat even after the heaters are
off. Sit in the sauna with the door open and allow your body to sweat a little more as it
cools off. Once you feel comfortable enough, take a warm (or cool) shower to rinse the
sweat off your body completely.
Recommendation for Use
16
1. Before using your infrared sauna for the first time, clean the
inside of the sauna with a damp cloth. It is expected for
the natural hemlock wood of the sauna to give off
a strong odour at first. You may turn the sauna
on for 30 minutes and leave the door open upon installation to
help relieve this smell. Smell should dissipate within a few
days.
2. Use furniture polish to clean the exterior only.
3. Scratches and stains on the sauna can be removed by simply
using fine grade sandpaper over the damaged area.
Cleaning and Maintenance
17
Problem Explanations Solutions
1 Power indicator light not on Power cord is not plugged-in
1.Check for power to the
outlet.
2.Check connection between
power cord and main control
unit.
Check or replace the fuse.
The fuse is burned out
2 Function indicator light not on
The corresponding indicator
light is
broken or burned out.
Repair or replace the control
panel.
The wiring or some electronic
component in the circuit has
failed
Repair or replace what has
failed in that circuit.
3 Infrared Heater will not heat up
The heater is broken Replace with a new heater of
the
same specifications.
Its life will be shortened gradu-
ally from excessive use.
The fuse is burned out. Check or replace the fuse.
The wiring connection for the
heater is loose or in the wrong
location.
Check it, and reconnect tightly.
The circuit board is not func-
tioning.
Check power output on the
circuit board
4Sauna room not maintaining
correct temperature
Problem with heater. See item #3
Incorrect setting on control
panel
Power sauna off and on to
reset
The temperature sensor wire
may be loose or broken.
Check sensor wire connection
and condition.
Check to see if sensor head is
visible inside the sauna room.
5 Peculiar burning smell
Circuit problems (broken com-
ponent, short circuit, failure of
controlling system) causing the
burning of some component in
the electrical system.
1. Unplug sauna, check the
voltage.
Call your local service techni-
cian
6 The light not working
The light bulb is burned out. Replace light bulb.
The bulb is not secured in the
base
1.Make sure the bulb is tight
enough to make good contact
in the light fixture.
2.Check the lighting protection
fuse.
The socket is broken. Replace it.
Problems with electrical con-
trol panel. Check or replace the panel.
Please contact the distributor with questions regarding customer service and troubleshooting.
Troubleshooting
18
Infrared Sauna Limited Warranty
Canadian Spa Company manufacturing extends the following warranties to the original purchasers
of its saunas:
One-year limited warranty on electrical, heater and cabinetry.
Limited warranty on Infrared Sauna re-
placement parts.
We warrant our products to be free of defects in material and workmanship. Parts,
which become defective within the warranty period, will be repaired or replaced except for damage
due to negligence, abuse, misuse, misapplication, unauthorized modifications, improper installation,
or normal wear and tear. We recommend that customers replace the carbon heater after one year of
use for a better sauna experience.
NOTE: THIS UNIT IS MEANT FOR INDOOR USE ONLY. WARRANTY IS VOIDED IF THIS INFRARED
SAUNA IS PLACED IN AN OUTDOOR ENVIRONMENT.
Extent of Warranty: This warranty is extended only to the original purchaser and terminated upon
transfer of ownership. This warranty shall not apply to any product or component used in any indus-
trial, rental, club or commercial purpose. This warranty shall not apply to any claims arising from the
misuse, neglect, accident, abuse, improper installation, including but not limited to exposure to fire
or to excessive heat, and other hazards of nature. Under no circumstances will the manufacturer be
liable for any special or consequential damages arising from the use of the product, components,
and the parts attached, or installed with it. Nor for injury to any person, any claims for damages aris-
ing from the use, installation or servicing of the product. The purchaser is responsible for providing
adequate access to the equipment so that any necessary service may be performed. The purchaser
must establish, by dated sales slip, invoice or delivery receipt, the date of purchase. All costs for
removing and reinstalling the sauna including the freight charges to and from customer shall be at
the customer’s expense. When sent to us, the product must be accompanied by the sales receipt
or other proof of purchase date, as well as the sender’s name, mailing address, daytime telephone
number and any other information relating to the sender’s claim. This warranty applies to products
produced by us after 1st May 2016.
Disclaimer: We will not cover any labor costs attributable to disassembly and reassembly of the
unit. We will not be responsible for labor costs of the routine maintenance, adjustments or alterations
to the calibration of the electrical devices.
Warranty Registration
We recommend that you register your warranty online at http://support.canadianspacompany.com/.
This ensures that we can quickly respond to you in the unlikely event that you have any issues, or if
you simply need help and guidance with your product.
Warranty
19
North America Office:
Canadian Spa Company
2-3620B Laird Road
Mississauga, Ontario
Canada, L5L 6A9
T: +1-877-347-7727
F: +1 (905) 825 2513
www.canadianspacompany.ca
US Office:
Canadian Spa Company LLC
150 South 8th St
Lewiston, NY 14092-0420
T: +1 (844) 879-7727
www.canadianspacompany.
com
UK Office:
Canadian Spa Company
Canada House
Salbrook Road
Salfords, Redhill
Surrey, RH1 5GL, UK
T: +44 1293 824094
F: +44 1293 824750
www.canadianspacompany.
co.uk
France Office:
Canadian Spa Company sarl
2 rue de la Moudrerie
27370 La Saussaye
France
T: +33 235 775 331
www.canadianspacompany.fr
Germany Office:
Canadian Spa Company GmbH
Lutzerathstrasse 127
51107
Koln
Germany
T: +49-2203-995580
www.canadian-whirlpools.de
Dubai / Middle East Office
Canadian Spa Company
JAFZA 8, Office no.27
P. O. Box 26455
Dubai, UAE
T: + 9714 - 8815223
F: + 9714 - 8815224
www.canadianspacompany.
co.uk
Canadian Spa Company meets ISO 9001 Standards.
When you purchase a product from Canadian Spa Company, the
ISO 9001 certication assures world class excellence in
manufacturing and customer service.
22

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