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UTOPIA
® SERIES
2018 OWNER’S MANUAL · 50Hz
OWNERS MANUAL
This Owner’s Manual will acquaint you with the operation and general maintenance of your new spa. We suggest that you
take some time to carefully review all sections. Please keep this manual available for reference.
If you have questions about any aspect of your spa’s set-up, operation or maintenance, contact your authorized CALDERA
dealership. They are trained professionals who are familiar with the product as well as new spa ownership concerns. Their
expertise will facilitate the enjoyment of your new CALDERA spa.
The serial number/identification label is located within the equipment compartment of your CALDERA spa. The serial
number should also be documented on the delivery receipt from your dealer.
IMPORTANT: WATKINS WELLNESS reserves the right to change specifications, or design, without notification and without
incurring any obligation.
DATE PURCHASED: ___________________________________
DATE INSTALLED: _____________________________________
DEALER: ____________________________________________
ADDRESS: ___________________________________________
TELEPHONE: _________________________________________
SPA MODEL/SERIAL NUMBER: __________________________
COVER SERIAL NUMBER: ______________________________
In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior surfaces (decks and
gazebos). In addition, some communities have adopted residential barrier codes which may require fencing and/or self-closing gates on the property
to prevent unsupervised access to a pool (or spa) by children under 5 years of age. Your CALDERA spa is equipped with a locking cover that meets
the ASTM F1346-91 Standard for Safety Covers, and as a result, is usually exempt from most barrier requirements. As a general practice, your local
Building Department will inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit.
Your CALDERA dealer can provide information on which permits may be required.
WELCOME
WATKINS WELLNESS congratulates you on your decision to enjoy the finest spa available. Welcome to
the growing family of Caldera® spa owners.
NOTE: This is an example. Your spa’s
label will contain different information.
Peel off top sticker and place here.
MODEL: TAHITIAN
SERIES: UTOPIA
SERIAL: TABE1WXXXX
RATINGS: 240V, 50Hz
1280 Park Center Dr., Vista, CA 92081
Watkins Manufacturing Corp.
TABE1WXXXX
TABE1WXXXX
TABE1WXXXXX
TABE1WXXXX
TABLE OF CONTENTS
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS .......................... 1
IMPORTANT
SPA INSTRUCTIONS ........................................................... 3
GETTING STARTED
MAIN SPA FEATURES ......................................................... 4
HYDRO JETS ........................................................................ 5
DIVERTER VALVES ............................................................. 5
ACQUARELLA WATERFALL VALVE ............................... 6
AIR CONTROLS .................................................................... 6
ATLAS NECK JET VALVE ................................................... 6
CALDERA LOGO LIGHT .................................................... 6
QUICK START-UP INSTRUCTIONS ................................. 6
WATER QUALITY AND MAINTENANCE
BASIC INFORMATION ......................................................... 8
CHEMICAL SAFETY ........................................................... 8
HOW TO ADD CHEMICALS
TO THE WATER .................................................................... 8
FUNDAMENTALS OF
WATER MAINTENANCE ..................................................... 9
FROG WATER CARE SYSTEM ....................................... 10
FROG CARTRIDGE REPLACEMENT INSTRUCTIONS 10
THE CALDERA SPA WATER MAINTENANCE
PROGRAM ........................................................................... 10
VACATION WATER CARE INSTRUCTIONS ................. 12
GLOSSARY ..........................................................................13
OPERATING INSTRUCTIONS
MAIN CONTROL PANEL ...................................................14
HOME SCREEN .................................................................. 14
TEMPERATURE CONTROL ............................................. 15
MEMORY SCREEN ........................................................... 15
CLEAN CYCLE SCREEN ................................................ 15
SETTINGS SCREENS ...................................................... 15
JETS CONTROL SCREEN ............................................... 16
MUSIC SYSTEM SCREEN (OPTIONAL) ....................... 16
LIGHTS CONTROL SCREEN ........................................... 17
AUXILIARY PANEL ............................................................. 18
CANTABRIA ULTRAMASSEUSE CONTROL PANEL .. 18
JET MENU
CANTABRIA ........................................................................ 20
GENEVA................................................................................ 21
NIAGARA .............................................................................. 22
TAHITIAN .............................................................................. 23
FLORENCE ......................................................................... 24
PROVENCE .........................................................................25
SPA CARE AND MAINTENANCE
FILTER MAINTENANCE ....................................................26
FILTER CARTRIDGE REMOVAL AND CLEANING
INSTRUCTIONS .................................................................26
DIVERTER VALVE MAINTENANCE ............................... 26
VERSASSAGE JET MAINTENANCE ............................. 26
DRAINING YOUR SPA ....................................................... 27
PREVENTION OF FREEZING ......................................... 27
WINTERIZING YOUR SPA ................................................ 27
CARE OF THE SPA PILLOWS ........................................ 28
CARE OF THE EXTERIOR ............................................... 28
CARE OF THE SPA COVER ............................................. 28
ELECTRICAL REQUIREMENTS
220 - 240 VOLT PERMANENTLY CONNECTED ........... 29
EQUIPMENT COMPARTMENT ....................................... 29
INSTALLATION INSTRUCTIONS
OUTDOOR AND PATIO INSTALLATION ........................31
DECK INSTALLATION ....................................................... 31
INDOOR/BASEMENT INSTALLATION ........................... 31
DELIVERY ACCESS ..........................................................31
SPA LEVELING PREPARATION ......................................32
GROUND PREPARATION ................................................ 32
SERVICE INFORMATION
GENERAL INFORMATION................................................ 37
GFCI AND HIGH LIMIT THERMOSTAT .......................... 37
HEATER AND INTEGRATED PRESSURE SWITCH ... 37
CIRCULATION PUMP AND CIRCULATION PUMP
THERMAL CUT-OFF .......................................................... 37
MISCELLANEOUS SERVICE INFORMATION ............. 37
ACTS INVALIDATING WARRANTY ................................ 38
DISCLAIMERS ....................................................................38
CUSTOMER SERVICE ...................................................... 38
TROUBLESHOOTING ....................................................... 38
DOOR PANEL REMOVAL ................................................. 40
Page 1
Safety Information
Safety Information
IMPORTANT SAFETY
INSTRUCTIONS
(READ AND FOLLOW ALL
INSTRUCTIONS)
AVOIDING THE RISK TO CHILDREN
DANGER - RISK OF CHILD DROWNING
Extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a spa
unless they are supervised at all times.
WARNING
To reduce the risk of injury, do not permit children to use this spa unless
they are closely supervised at all times.
To reduce the risk of injury, do not permit children to use this spa
unless they are closely supervised at all times.
To reduce the risk of injury, lower water temperatures are
recommended for young children. Children are especially sensitive to
hot water.
The device should not be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they receive supervision or training.
DO:
Make sure you always lock the child resistant locks after using the
spa for your children’s safety. Every CALDERA spa is equipped with
a locking cover that meets the ASTM F1346-91 Standard for Safety
Covers.
Test the water temperature with your hand before allowing children to
enter the spa to be sure that it’s comfortable. Children are especially
sensitive to hot water.
Remind children that wet surfaces can be very slippery. Make sure
that children are careful when entering or exiting the spa.
DON'T:
Allow children to climb onto the spa cover.
Allow children to have unsupervised access to the spa.
AVOIDING THE RISK OF ELECTROCUTION
DANGER - RISK OF ELECTROCUTION
Connect only to a grounded source.
Do not bury the power cord. A buried power cord may result in death,
or serious personal injury due to electrocution if direct burial-type
cable is not used, or if improper digging occurs.
A ground terminal (pressure wire connector) is provided on the
control box inside the unit to permit connection of a minimum 10 mm²
(No. 8 AWG) solid copper bonding conductor between this point and
any metal equipment, metal water pipe, metal enclosures of electrical
equipment, or conduit within 1.5 m (5 feet) of the unit as needed to
comply with local requirements.
Do not operate the main audio/video button controls on any external
media devices such as a CD or DVD player while inside in the spa.
Operation of integrated audio/video equipment through the spa
control panel or wireless remote is permitted and acceptable.
Do not connect any auxiliary components (for example, cable
additional speakers, headphones, additional audio components) to
the audio system unless approved by WATKINS WELLNESS .
Do not self service audio component by opening spa door as this
may expose dangerous voltage or other risk of injury. Refer all
servicing to qualified service personnel.
Do not attach an external antennae to a spa audio system unless
installed by a licensed electrician in accordance with National Electric
Code.
WARNING
To reduce the risk of electrical shock, replace a damaged cord
immediately. Failure to do so may result in death or serious personal
injury due to electrocution.
In order to avoid a hazard due to inadvertent resetting of the thermal
cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is
regularly switched on and off by the utility.
Always test the Ground Fault Circuit Interrupter (GFCI) before each
use of the spa. If the GFCI does not perform properly, a ground current
is flowing indication the possibility of electric shock. Disconnect power
to the spa until the fault has been identified and corrected.
Your spa must be supplied by a ground fault circuit interrupter - residual
current device (RCD) - with a tripping rating not exceeding 30 mA in an
electrical subpanel.
DANGER - RISK OF ELECTRICAL SHOCK
Install spa at least 1.5 m from all metal surfaces. A spa may be
installed within 1.5 m of a metal surface if each metal surface is
permanently connected by a minimum 10 mm2 (8 AWG) solid copper
conductor attached to the wire ground connector on the terminal box
that is provided for this purpose.
Do not permit any electrical appliances, such as a light, telephone,
radio, or television within 1.5 m of a spa. Failure to maintain a safe
distance may result in death, or serious personal injury due to
electrocution, if the appliance should fall into the spa.
Install your spa in such a way that drainage is away from the electrical
compartment and from all electrical components.
DO:
Be sure your spa is connected to the power supply correctly - use a
licensed electrical contractor.
Disconnect the spa from the power supply before draining the spa or
servicing the electrical components.
Test the Ground Fault Circuit Interrupter(s) before each use.
Replace audio components only with identical components (if your spa
is equipped with an audio component).
Page 2 Safety Information
DON'T:
Use the spa with the equipment compartment door removed.
Place electrical appliances within 1.5 m of the spa.
Use an extension cord to connect the spa to its power source. The
cord may not be properly grounded and the connection is a shock
hazard. An extension cord may cause a voltage drop, which will cause
overheating of the jet pump motor and motor damage.
Attempt to open the electrical control box. There are no user serviceable
parts inside.
RISKS TO AVOID
DANGER - RISK OF INJURY
To reduce the risk of injury to persons, DO NOT remove suction fittings
(filter standpipes) located in the filter compartment.
The suction fittings in the spa are sized to match the specific water
flow created by the pump. Never replace a suction fitting with one
rated less than the flow rate marked on the original suction fitting.
There is a danger of slipping and falling. Remember that wet surfaces
can be very slippery. Take care when entering or exiting the spa.
Never operate spa if the suction fittings are broken or missing.
People with infectious diseases should not use the spa.
Keep any loose articles of clothing, long hair, or hanging jewelry away
from rotating jets or other moving components.
INCREASED SIDE EFFECTS OF MEDICATION
The use of drugs, alcohol may cause unconsciousness with the
possibility of drowning.
Persons using medications should consult a physician before using
a spa; some medication may cause a user to become drowsy, while
other medication may affect heart rate, blood pressure, and circulation.
Persons taking medications which induce drowsiness, such as
tranquilizers, antihistamines, or anticoagulants should not use the spa.
HEALTH PROBLEMS AFFECTED BY SPA USE
Pregnant women should consult a physician before using spa.
Persons suffering from obesity, or with a medical history of heart
disease, low or high blood pressure, circulatory system problems, or
diabetes should consult a physician before using spa.
UNCLEAN WATER
Keep the water clean and sanitized with correct chemical care. The
recommended levels for your CALDERA spa are:
Free Available Chlorine:
3.0-5.0 ppm
Total Alkalinity:
40-120 ppm
Water pH:
7.2-7.8
Calcium Hardness:
50-150 ppm
Refer to Water Quality and Maintenance section for complete
instructions.
IMPORTANT: Turn on the jet pump for a least ten minutes after adding
ANY spa water chemicals into the filter compartment.
Clean the filter cartridges monthly to remove debris and mineral buildup
which may affect the performance of the hydromassage jets, limit the
flow, or trip the high limit thermostat, which will turn off the entire spa.
AVOIDING THE RISK OF HYPERTHERMIA
Prolonged immersion in hot water can result in HYPERTHERMIA,
a dangerous condition which occurs when the internal temperature
of the body reaches a level above normal 37°C. The symptoms of
hyperthermia include unawareness of impending hazard, failure to
perceive heat, failure to recognize the need to exit the spa, physical
inability to exit the spa, fetal damage in pregnant women, and
unconsciousness resulting in a danger of drowning.
WARNING
The use of alcohol, drugs, or medication can greatly increase the risk of
fatal hyperthermia in hot tubs and spas.
TO REDUCE THE RISK OF INJURY
The water in the spa should never exceed 40°C (104°F). Water
temperatures between 36°C and 40°C (100°F and 104°F) are
considered safe for a healthy adult. Lower water temperatures are
recommended for extended use (exceeding ten minutes) and for
young children. Extended use can cause hyperthermia.
Pregnant or possibly pregnant women should limit spa water
temperatures to 36°C (100°F). Failure to do so may result in
permanent injury to your baby.
Do not use spa immediately following strenuous exercise.
AVOIDING THE RISK OF SKIN BURNS
To reduce the risk of injury, before entering a spa the user should
measure the water temperature with an accurate thermometer.
Test the water with your hand before entering the spa to be sure it’s
comfortable.
SAFETY SIGN
Each CALDERA spa is shipped with a SAFETY SIGN in the owner’s
package. The sign, which is required as a condition of Product Listing,
should be permanently installed where it is visible to the users of the
spa. To obtain additional SAFETY SIGNS, contact your CALDERA
dealer and request Part #70798.
Page 3Safety Information
SAVE THESE INSTRUCTIONS
IMPORTANT
SPA INSTRUCTIONS
The following contains important spa information, and we strongly
encourage you to read and apply them.
DO:
Use and lock the vinyl cover when the spa is not in use, whether it is
empty or full.
Follow the Spa Care and Maintenance recommendations stated in this
manual.
Use only approved accessories and recommended spa chemicals and
cleaners.
Provide adequate drainage to deal with overflow water.
DON'T:
Leave the CALDERA spa exposed to the sun without water or the
cover in place. Exposure to direct sunlight can cause solar distress of
the shell material.
Roll or slide the spa on its side. This will damage the siding.
Lift or drag the vinyl cover by using the cover lock straps; always lift or
carry the cover by using the handles.
Attempt to open the electrical control box. There are no user
serviceable parts inside. Opening of the control box by the spa owner
will void the warranty. If you have an operational problem, carefully go
through the steps outlined in the Troubleshooting section. If you are not
able to resolve the problem, contact your authorized CALDERA dealer.
Many problems can easily be diagnosed over the telephone by an
Authorized Service Technician.
SPA SHELL
Your CALDERA spa has an acrylic shell. Stains and dirt generally will
not adhere to your spa’s surface. A soft rag should easily remove most
dirt. Most household chemicals are harmful to your spa’s shell (see
below for detailed information on cleaning agents). Always rinse off any
spa shell cleaning agent with fresh water.
IMPORTANT:
1. The following products are the ONLY approved cleaning agents for
your CALDERA spa shell: plain water, CALDERA Monarch
Spa
Shine, Brillianize® or Soft Scrub®. The use of alcohol or any other
household cleaner other than those listed to clean the spa shell
surface is NOT recommended. DO NOT use any cleaning products
containing abrasives or solvents since they may damage the shell
surface, specifically: Simple Green®, Windex® or Spa Mitt. NEVER
USE HARSH CHEMICALS! Damage to the shell by use of harsh
chemicals is not covered under the warranty. Always rinse off any
spa shell cleaning agent with fresh water.
2. Iron and copper in the water can stain the spa shell if allowed to go
unchecked. Ask your CALDERA dealer about a Stain and Scale
Inhibitor to use if your spa has a high concentration of dissolved
minerals. (WATKINS WELLNESS recommends MONARCH Stain &
Scale Defense.)
3. Keep all cleaners out of the reach of children and use care when
applying.
Page 4
Getting Started
MAIN SPA FEATURES
1 ) The Main control panel provides a quick
visual check of the spa’s status and allows the
user to set different functions of the spa.
2) The Auxiliary control panel allows the user
to activate the jets, air jets and lights across from
the main control panel.
3 ) The Diverter system lets you divert water to
different combinations of jets simply by turning
the lever.
4) The Air Valve lever lets you dial in the ideal
amount of air for your jets.
5) The Water Feature Lever adjusts the amount
of water that flows from the water feature.
6) The Atlas Neck Jet Valve regulates the flow
to the neck jets.
7) The AdaptaSsage
jet provides a rotating
massage pattern.
8) The AdaptaFlo
jet allow you to redirect the
jet stream by changing the position of the nozzle.
9) The Euro Directional jets, with eyeball
nozzles, deliver a direct, more focused massage.
10) The Euro-Pulse
jets feature a special insert
that creates a soft, pulsating, rotary massage.
11) The VersaSsage
jet may be adjusted to
provide either a stationary, direct stream or, by
positioning the nozzle to one side or the other, a
rotating jet stream.
12) The OrbiSsage
jet provides a unique,
pulsating massage.
13) The Euphoria
jet provides a deep,
powerful,penetrating massage to your thighs,
knees,calves, and feet.
14) FROG housing cap.
15) ACQUARELLA water feature
16) 1" Speaker (Optional)
17) Pillow
18) ATLAS Neck Jet Pillow
19) Ozone Jet/Heater Return
20) Suction Screen
21) Grab Rail
22) Filter Compartment Lid
23) Temperature Sensor
Getting Started
ADDITIONAL SPA FEATURES
1
2
4
5
7
11
12
13
14
3
10
19
15
16
17
20
21
22
23
9
18
6
8
HYDRO JETS
ADAPTAFLO Jets - These jets allow you to redirect the jet stream by
changing the position of the nozzle.
ADAPTASSAGE Jets - These jets provide a rotating massage pattern.
The face plates in the ADAPTAFLO jets and the ADAPTASSAGE jets
are interchangeable. To remove a ADAPTASSAGE face plate, turn it
counter-clockwise until it stops turning. Turn the face once more until
you hear a clicking noise, push it in, and then pull it straight off. Install
the face plate by snapping it into place. Additional ADAPTASSAGE
dual-port nozzles are available from your CALDERA dealer.
Both the ADAPTAFLO and ADAPTASSAGE jets allow you to regulate
the force of the massage. Rotate the fascia ring to reduce or increase
the force. Notice that turning off the flow to some jets increases the flow
to the other jets. To avoid damage to your spa’s plumbing and
components, do not turn off more than half of these jets at the same
time.
Euro Directional - The Euro Directional jets, with eyeball nozzles,
deliver a direct, more focused massage.
EURO-PULSE Jets - The EURO-PULSE jets feature a special insert
that creates a soft, pulsating, rotary massage.
NOTE: Please do not attempt to rotate the jet face on either the Euro
Directional, or EURO-PULSE as these jets do not regulate the force of
the massage.
VERSASSAGE Jets - These jets may be adjusted to provide either a
stationary, direct stream or, by positioning the nozzle to one side or the
other, a rotating jet stream.
The VERSASSAGE jets allow you to regulate the force of the massage.
Rotate the fascia ring counter-clockwise to reduce the force, or
clockwise to increase the force. Notice that turning off the flow to some
jets increases the flow to the other jets. To avoid damage to your spa’s
plumbing and components, do not turn off more than half of these jets at
the same time. For cleaning instructions, see the VERSASSAGE Jets
Maintenance section.
ORBISSAGE Jets - This jet provides a unique, pulsating massage. The
flow is adjustable in that it can be turned completely off or on (by
rotating the jet faceplate). It is also interchangeable with the
VERSASSAGE jet. For cleaning or replacement instructions see
VERSASSAGE Jets in the Spa Care and Maintenance section.
DIVERTER VALVES
The diverter valves on your spa allow you to direct the flow of water
from the pumps to various combinations of jets. The functions of these
diverter valves can best be learned by experimentation as follows:
Set all air controls to the “ON” position.
Turn on both pumps.
Turn the handle on
each diverter valve and
see which groups of
jets are affected. (Note
that you can adjust the
diverter valves to any
position between the
two possible extremes to
achieve the jet pressure
that feels best to you.)
IMPORTANT: Your
spa is not designed to provide full power to all jets when the diverter
valves are in the “mid” position. However, with the diverter valve in this
position, you may increase the power to selected jets by rotating the
face of the ADAPTAFLO and ADAPTASSAGE jets to close the ones
that are not in use.
TIP: Turn both pumps on and place the diverter valves to the “Mid-
Position”. Then experiment with each of the air controls to see their
effect.
ADAPTAFLO Jet
ADAPTASSAGE Jet
Euro Directional Jet
EURO-PULSE Jet
VERSASSAGE Jet
ORBISSAGE Jet
Page 5
Getting Started
Page 6
VERSASSAGE Jets - These jets may be adjusted to provide either a
stationary, direct stream or, by positioning the nozzle to one side or the
other, a rotating jet stream.
The VERSASSAGE jets allow you to regulate the force of the massage.
Rotate the fascia ring counter-clockwise to reduce the force, or
clockwise to increase the force. Notice that turning off the flow to some
jets increases the flow to the other jets. To avoid damage to your spa’s
plumbing and components, do not turn off more than half of these jets at
the same time. For cleaning instructions, see the VERSASSAGE Jets
Maintenance section.
ORBISSAGE Jets - This jet provides a unique, pulsating massage. The
flow is adjustable in that it can be turned completely off or on (by
rotating the jet faceplate). It is also interchangeable with the
VERSASSAGE jet. For cleaning or replacement instructions see
VERSASSAGE Jets in the Spa Care and Maintenance section.
DIVERTER VALVES
The diverter valves on your spa allow you to direct the flow of water
from the pumps to various combinations of jets. The functions of these
diverter valves can best be learned by experimentation as follows:
Set all air controls to the “ON” position.
Turn on both pumps.
Turn the handle on
each diverter valve and
see which groups of
jets are affected. (Note
that you can adjust the
diverter valves to any
position between the
two possible extremes to
achieve the jet pressure
that feels best to you.)
IMPORTANT: Your
spa is not designed to provide full power to all jets when the diverter
valves are in the “mid” position. However, with the diverter valve in this
position, you may increase the power to selected jets by rotating the
face of the ADAPTAFLO and ADAPTASSAGE jets to close the ones
that are not in use.
TIP: Turn both pumps on and place the diverter valves to the “Mid-
Position”. Then experiment with each of the air controls to see their
effect.
VERSASSAGE Jet
ORBISSAGE Jet
Getting Started
ACQUARELLA WATERFALL VALVE
Your spa is equipped with the ACQUARELLA
waterfall feature. It is activated by turning on Jet
Pump 2 (either low or high speed). The flow is
regulated by turning the waterfall valve on the
inside wall of the spa.
AIR CONTROLS
Each jet system has its own air control. These allow
you to change the power of the jets by regulating the
amount of air that is mixed with the water coming out
of the jets.
ATLAS NECK JET VALVE
The CALDERA spas are equipped with 4 directional neck jets located
in the EcstaSeat
. The flow of the neck jets is regulated by turning the
ATLAS NeckJet valve on the inside wall of the spa.
CALDERA LOGO LIGHT
The CALDERA logo on the front of the spa illuminates an orange and
gray color. These colors indicate the power and ready status of the spa
without having to open the cover to look at the control panel.
Orange Indicator: The ORANGE indicator will light when the spa
water temperature is within 1°C of the set temperature, and will turn
off when the temperature is outside of that range. If you increase or
decrease the temperature setting of the spa, the ready indicator will
turn off until the water temperature reaches the acceptable range for
the new temperature setting. A flashing ORANGE indicator means a
problem may exists with the temperature sensor (see Troubleshooting
section for more information).
Gray Indicator: The GRAY indicator is ‘on’ when the spa is properly
supplied with power. It also provides a diagnostic function–a flashing
GRAY indicator indicates that the heater high limit has tripped, meaning
that either the spa water is above its acceptable temperature range,
or a malfunction has occurred within the spa (such as low circulation
due to clogged filters). An ‘off GRAY indicator means that there is a
problem with the spa control box or the power supplied to the spa (see
Troubleshooting section for more information).
QUICK START-UP INSTRUCTIONS
BEFORE YOU FILL YOUR SPA
Make sure your spa has been properly installed per all local codes, this
includes the location of the spa, the foundation of the spa as well as
the electrical installation of the spa. Installation instructions in the form
of a Pre-Delivery Instruction booklet can be obtained from either your
CALDERA dealer or online.
DO:
Know which water treatment system you will be using and make sure
you have necessary chemicals available. Read all of the instructions
that come with the system.
Have MONARCH 5-way Test Strips Available.
Have pH/Alkalinity Up & Down available.
Know the "Hardness" of your water, contact your dealer to help you
with this information. See Water Quality and Maintenance for more
information.
IMPORTANT: WATKINS WELLNESS does not recommend that
the spa be filled with “softened” water, as this may damage the spa’s
equipment.
Purchase the Clean Screen
pre-filter to remove unwanted
contaminants from the tap water. This is recommended, not required.
DON'T:
Power up the spa until it has been filled with water! Power to the
spa automatically activates critical components within the spa, such
as controls, heater, circulation pump, and other systems. If power
is supplied to these components prior to the spa being filled, the
components will be damaged, and this may result in a non-warranty
component failure.
Fill the spa with hot water or cold water with cold water temperature
below 10ºC (50ºF)! Tripping of the high-limit thermostat may result
causing your spa to stop functioning.
START-UP
Your CALDERA spa has been thoroughly tested during the
manufacturing process to ensure reliability and long-term customer
satisfaction. A small amount of water may have remained in the
plumbing after testing and, as a result, may have spotted the spa shell
or the spa siding prior to delivery. Before filling the spa, wipe the spa
shell clean with a soft rag. The following instructions must be read and
followed exactly to ensure a successful start-up or refill.
CAUTIONS
DO NOT fill the spa with hot water, as tripping of the high-limit
thermostat may result.
DO NOT CONNECT POWER TO AN EMPTY SPA. Power to the
spa automatically activates critical components within the spa, such
as controls, heater, and other systems. If power is supplied to these
components prior to the spa being filled, the components will be
damaged, and this may result in a non-warranty component failure.
DO NOT use your spa after filling until all of the steps listed below are
completed.
DO NOT add chlorine if treating your spa with polyhexamethylene
biguanide (Biguanide, PHMB, eg. BAQUASPA) sanitizer.
Before filling your spa for the first time, remove the equipment
compartment door and check to ensure that the unions on either side
of the pump(s) and heater are hand-tight.
1. CLOSE DRAIN, remove the filter compartment cover, skimmer
basket, weir, and filter. Fill your spa through the filter compartment
using the CleanScreen pre-filter that attaches to your garden hose.
The water level of your spa should be maintained at a level 2.5 cm
(1") above the highest jet in the shell of the spa. Reinstall the filter
and then the skimmer basket, and weir once the spa is filled.
Gray indicator - Power to spa is on
Orange indicator - water is ready, within 1°C of set temperature
Page 7
Getting Started
IMPORTANT: WATKINS WELLNESS does not recommend that
the spa be filled with “softened” water, as this may damage the spa’s
equipment.
2. AFTER THE SPA HAS BEEN FILLED with water and the
equipment compartment door is secured, power must be applied to
the spa.
FIRST activate power to the subpanel from the main house panel.
NEXT open the door of the electrical subpanel and reset the GFCI
breaker.
FINALLY, close and secure the subpanel door.
3. TO CHECK THE OPERATION OF THE JET SYSTEM and to purge
any remaining air from the heating system complete the following
steps:
Press the
JETS
OFF
OFF
OFF
1
2
3
icon on the Jet screen for each pump to place
the jet pumps on High.
Once the jet system is fully operational (as indicated by strong,
non-surging jets), priming of the spa is complete
To turn off the jets, press
the on the jet screen
to turn all
functions off simultaneously.
If you do not feel a steady stream of water from your jets,
refer to the instructions for priming the pump in the SPA
TROUBLESHOOTING section.
IMPORTANT: Be sure that the diverter is in the middle position.
4. SET THE TEMPERATURE CONTROL to the desired temperature
between 38°C (100°F) and 40°C (104°F), then place the spa
cover on the spa and allow the water temperature to stabilize
(approximately 24 hours). Make sure you secure the cover in place
using the cover locks. Periodically check the spa water temperature.
When the water temperature climbs above 32°C (90°F), proceed
to the next step. The spa temperature is pre-programmed to reach
39°C (100°F), and will normally do so within 18 to 24 hours. You
may change the water temperature by pressing the temperature
on the home screen, then press the
on the screen to raise the
temperature, or ▼ to lower the temperature. After a few hours, the
water temperature will remain within 1.5°C (3°F ) of your selected
temperature.
5. USING A TEST STRIP AND APPLICABLE CHEMICALS adjust
Total Alkalinity (TA) to 40-120 ppm, Calcium Hardness (CH) to
50-150 ppm, then spa water pH to between 7.2 and 7.8. These
procedures are listed in the “Water Quality and Maintenance”
section.
OPERATION NOTE: Adjusting the Total Alkalinity as the first step is
important, as out-of balance TA will affect your ability to adjust the pH
correctly and will prevent the sanitizer from operating effectively.
IMPORTANT: Activate the Clean cycle (Press on the home
screen then Start) before adding spa water chemicals directly into
the filter compartment. Make sure all diverter valves are set to the
middle position.
6. SUPERCHLORINATE THE SPA WATER by adding 1½ teaspoons
of MONARCH chlorine (sodium dichlor) per 950 liters (250 gallons)
of spa water, then activate the Clean cycle.
7. TEST THE SPA WATER FOR CHLORINE RESIDUAL. If the
residual is between 3 and 5 ppm on the test strips, go on to the next
step. If the residual is less than 3 ppm, activate the Clean cycle, add
chlorine as needed and then retest.
8. IF USING FROG INSTALL FROG bromine and mineral
cartridges. Dial the mineral cartridge to setting 6 and snap into the
top space of the cartridge holder. Dial the bromine cartridge to setting
3 and snap into the bottom space of the cartridge holder.
WARNING: High sanitizer levels can cause discomfort to the user’s
eyes, lungs and s kin. Always allow the sanitizer level to fall to the
recommended range before using the spa.
IMPORTANT: Each time the spa is filled with water, you must remove
and reinstall the FROG cap, even if you are not replacing the
cartridge, in order to properly prime the jet pumps.
9. RECHECK the Total Alkalinity (TA) 40-120 ppm, Calcium Hardness
(CH) 50-150 ppm, then spa water pH at between 7.2 and 7.8.
OPERATION NOTE: Make sure you adjust your Total Alkalinity and
pH correctly, this will affect
the sanitizers effectiveness.
The spa is ready for use when the spa water has circulated and the
bromine level remains between 1 and 2 ppm or chlorine level remains
between 3 and 5 ppm.
OPERATION NOTE: For proper water circulation during the ten-minute
Clean cycle the following steps should be performed.
Place the diverter valve in the middle (split flow) position
Place air control levers in OFF position by rotating clockwise
Page 8
Water Quality and
Maintenance
BASIC INFORMATION
It’s important to have clean water. Water maintenance is one of the
least understood, yet most important, areas of spa ownership. Your
dealer can guide you through the process of achieving and maintaining
balanced water in your spa, given your local conditions.
IMPORTANT: Water Terminology can be found at the end of this
section.
Always read & refer to the owner's manual for complete information.
Test your water with a test strip once a week, or each time the spa is
used.
Add chemicals in frequent small amounts to prevent overdosing the
spa.
Use the spa only when the chlorine level is between 1-5 ppm or
manually add chlorine as needed.
It is the spa owner's responsibility to prevent over or under
chlorination.
IMPORTANT: Remember to change your water every three to four
months. Check with your CALDERA dealer to determine if water in your
region has unique qualities - such as high metal or mineral content - that
should be addressed.
Your program will depend on your waters mineral content, how often
you use your spa, and how many people use it.
WATER QUALITY CHART
PARAMETER TARGET MIN - "OK" RANGE - MAX
pH 7.4 7.2 7.8
ALKALINITY 80 ppm 40 ppm 120 ppm
HARDNESS 100 ppm 50 ppm 150 ppm
CHLORINE 3 ppm 1 ppm 5 ppm
Maintaining the water quality and the cleanliness of the filters in your spa
is your responsibility. Keeping the spa water balanced prolongs the life
of the spa components and will make the water more comfortable. Your
dealer can guide you through the process of achieving and maintaining
perfect water in your spa, given your local conditions. Your program will
depend on your waters mineral content, how often you use your spa,
and how many people use it. WATKINS WELLNESS has developed
several water care systems and products to simplify water care which
are available from authorized CALDERA dealers.
FROG Water Care System Vanishing Act
Calcium Remover
CALDERA MONARCH products MONARCH 5-way Salt Test Strips
MONARCH System CLEAN SCREEN Prefilter
CHEMICAL SAFETY
When using chemicals, read the labels carefully and follow directions
precisely. Though chemicals protect you and your spa when used
correctly, they can be hazardous in concentrated form. Always observe
the following guidelines:
Allow only a responsible person to handle spa chemicals. Keep them
out of the reach of children.
Accurately measure the exact quantities specified, never more. Do not
overdose your spa.
Handle all containers with care. Store in a cool, dry, well ventilated
place.
Always keep chemical containers closed when not in use. Replace
caps on their proper containers.
Don't inhale fumes, or allow chemicals to come in contact with your
eyes, nose, or mouth. Wash your hands immediately after use.
Follow the emergency advice on the product label in case of accidental
contact, or if the chemical is swallowed. Call a doctor or the local
Poison Control Center. If a doctor is needed, take the product container
along with you so that the substance can be identified.
Don't let chemicals get on surrounding surfaces or landscaping. Don't
use a vacuum cleaner to clean up chemical spills.
Never smoke around chemicals. Some fumes can be highly flammable.
Don't store any chemicals in the spa equipment compartment.
HOW TO ADD CHEMICALS
TO THE WATER
IMPORTANT: All spa water chemicals (other than FROG cartridges),
must always be added directly into or in front of the filter compartment
while a jet pump is running, and it must run for a minimum of ten
minutes.
TO ADMINISTER SPA WATER CHEMICALS:
1. Fold back the cover and remove the filter compartment cover.
2. To activate the Clean Cycle, press on the Home Screen and
Start on the Clean Screen.
3. Carefully measure the recommended amount of chemical and
slowly pour it over the filter basket area. Use care not to splash
chemicals on your hands, in your eyes, on the spa sheet surface, or
on the siding.
4. Replace the filter compartment cover and close the spa cover.
Risk of Drowning: Never leave an open spa unattended!
WARNING: High sanitizer levels can cause discomfort to the user’s
eyes, lungs and skin. Always allow the sanitizer level to fall to the
recommended range before using the spa.
IMPORTANT “SUPER CHLORINATION/NON-CHLORINE SHOCK
TREATMENT” NOTE: After administering a super chlorination treatment
or non-chlorine shock to your spa, leave the cover open for a minimum
of 20 minutes to allow the oxidizer gas to vent. A high concentration
of trapped oxidizer gas which may exist as a result of the shock
treatment (not daily sanitation) may eventually cause discoloration or
vinyl degradation to the bottom of the cover. This type of damage is
considered chemical abuse and is not covered under the terms of the
limited warranty.
Water Quality and Maintenance
Page 9
FUNDAMENTALS OF
WATER MAINTENANCE
Testing: Test the water weekly or each time the spa is used with
convenient 5-way test strips or more accurate liquid/tablet reagent test
kit per instructions. Critical parameters: sanitizer level, pH, Calcium
Hardness (CH), and Total Alkalinity (TA). Store test equipment in a
dark, cool, dry place to maintain potency.
Water Filtration: The filtration used in CALDERA spas helps keep
water clean by circulating sanitizer and removing waste from the spa.
Regularly inspect and clean filters for peak performance.
CALDERA spas provides the best approach to keeping water clean
by constantly circulating sanitizer and removing waste from the spa.
Regularly inspect and clean filters for peak performance.
Chemical Balance/pH
Control: It is important to
adjust the primary water
parameters (Total Alkalinity,
Calcium Hardness, pH) into
the recommended ranges
so that they are stabilized
or balanced. Balance the
water chemistry every
time you fill the spa with
new water and then
during the life of that body
of water. Keeping the
water in balance prevents
damage by holding the pH in a safe range and preventing calcium scale
formation on spa equipment. A low pH can damage metal components
whereas a high pH can cause high levels of calcium to form scale. Your
dealer should provide a detailed water chemistry orientation soon after
your new spa is filled for the very first time.
The following three water components must be kept in balance to avoid
damage to the spa. Do balance these components in the order they
are listed here as each will help you balance the next using a minimum
amount of chemicals.
1. Calcium Hardness (CH) – CH is the measure of the amount
of dissolved calcium in the water. Low levels can make the
water corrosive and high levels cause scale formation of spa
components. The recommended CH reading is between
50 - 150 ppm. If the CH level is too high, lower it with the
VANISHING ACT calcium remover per instructions. Once in
balance, the CH reading normally remains stable until new water is
added. Great care must be taken when filling the spa from a water
softener to ensure that the calcium remains in balance and avoid
damage to the spa.
2. Total Alkalinity (TA) - TA is a measure of the waters ability to
resist changes of pH or buffer capacity. A low TA allows the pH to
fluctuate easily. The recommended TA reading is between 40 - 120
ppm. To raise the TA, use MONARCH pH/Alkalinity Up (sodium
hydrogen carbonate). To lower the TA, use pH/Alkalinity Down
(sodium bisulfate). Once the TA is balanced, it normally remains
stable until the next drain/refill. We recommend you check the TA
reading once per month. Raising/lowering the TA may cause the
pH readings to fluctuate widely. Ignore the pH readings on the test
strip while you are balancing the TA.
3. pH - The pH is the measure of the acidity and alkalinity.
Maintaining the proper pH level will optimize the effectiveness of
the sanitizer, preventing damage to the spa and physical discomfort
for spa users. A low pH dissipates sanitizer, causes corrosion, and
irritates spa users. A high pH level will neutralize sanitizer, promote
scaling and cloud water. The recommended pH reading is between
7.2 - 7.8. To lower the pH level, use MONARCH pH/Alkalinity
Down (sodium bisulfate). To raise the pH level, use pH/Alkalinity
Up (sodium carbonate).
Water Conditioners: Spa fill water varies from location to location and
user to user, therefore it is important to consult with your dealer for an
appropriate program.
a. VANISHING ACT – High levels of calcium and some minerals
can be removed from the water with the single use VANISHING
ACT. High calcium levels can cause scale formation on the spa
equipment and shell.
b. CLEAN SCREEN pre-filter –The CLEAN SCREEN pre-flter
should be used at every fill and top-off to remove contaminants
from the fill water, especially iron, copper, and manganese. Many
water sources including well water contain high concentrations of
minerals that can cause staining of the shell and plastics.
c. Stain and Scale control – For water high in calcium and minerals,
it may be necessary to use an anti-scalant like Stain and Scale
control. As water evaporates from your spa and new water is
added, the amount of dissolved minerals like calcium, copper, iron,
and manganese will increase. (Minimize evaporation by keeping
the cover on the spa whenever possible.) High iron or copper
content in the water may produce green or brown stains on the spa.
d. Foam Inhibitors - Soap is introduced into the spa water from users’
bodies and swimming apparel and can cause the spa water to
foam when the jets are used. Low levels of calcium hardness
(soft water) can increase foaming. Although ozone can oxidize
soap residual, it may become necessary to add Foam Inhibitors
to suppress the foam. Excessive soap in the water may require a
water change to resolve.
Oxidizers: Ozone and Monopersulfate (MPS) are oxidizers used to
prevent the buildup of contaminants, maximize sanitizer efficiency,
minimize combined chlorine, and improve water clarity. They are to be
used in conjunction with EPA registered sanitizers. The MONARCH
III high output ozone system uses Corona Discharge technology to
produce a high concentration of ozone which is injected into the spa
water 24 hours per day. Chlorine-Free Oxidizer, Monopersulfate (MPS)
is a granular oxidizing chemical.
Sanitizers: Maintaining the recommended residual level of a national
registered sanitizer at all times will decrease the occurrence of unsafe
bacteria and viruses in your spa water. The recommended Free
Available Chlorine (FAC), the amount of available chlorine sanitizer,
is 3.0-5.0 ppm. A low FAC can allow bacteria and viruses to grow
rapidly in the warm water, and a high FAC can cause discomfort to the
users eyes, lungs, and skin. Each sanitizer carries its own instructions
regarding how much to use and when to add it to the spa water.
Consult your dealer for their recommendations and instructions on
proper sanitizing of the spa.
WATKINS WELLNESS recommends the following sanitizer:
FROG sanitizing system (mineral and bromine)
WATKINS WELLNESS also approves the following sanitizers:
Sodium Dichloro-s-Triazinetrione (sodium dichlor or chlorine)
Biguanide
WARNING: DO NOT use tri-chlor chlorine, bromo-chloro-dimethyl-
hydantoin (BCDMH), or any type of compressed bromine or chlorine,
acid or any type of sanitizer which is not recommended by WATKINS
WELLNESS.
Water Quality and Maintenance
ALKALINE SPA
WATER
(SCALING
ZONE)
ADD pH
DECREASER
TO LOWER
pH
ADD pH
INCREASER
TO RAISE
pH
ACIDIC SPA
WATER
(CORROSIVE
ZONE)
COMFORT
ZONE IDEAL
Page 10 Water Quality and Maintenance
FROG WATER CARE SYSTEM
The FROG Water Care system is comprised of the following two
products:
THE FROG MINERAL CARTRIDGE. This cartridge introduces minerals
into the spa water, inhibiting bacteria growth.
THE FROG BROMINE CARTRIDGE (BCDMH). The only recommended
sanitizer that will work in conjunction with the FROG Mineral cartridge.
It is important that in addition to regularly testing and balancing your
spa water, a weekly "shock treatment" is required. The shock treatment
quickly destroys any remaining contaminants while revitalizing the
bromine in the water.
To weekly “shock treat” your spa, we recommend that you use either
MONARCH MPS Plus or sodium dichlor (chlorine). Sodium dichlor may
be a more appropriate weekly shock for those users that experience
heavy bather load conditions.
The following optional products can be used in conjunction with the
FROG Water Care system:
MONARCH MPS PLUS NON-CHLORINE SHOCK (MPS/
Monopersulfate) is an oxidizing chemical used to prevent the buildup of
contaminants, maximize sanitizer efficiency, and improve water clarity.
When used in conjunction with the FROG system it oxidizes particulates
in the spa water.
IMPORTANT NOTE: MONARCH MPS Plus is an oxidizer, not a
sanitizer.
MONARCH CORONA DISCHARGE (CD) OZONE is a high output
ozone system and is the only ozone purification system approved for
installation in your CALDERA Spa. The MONARCH ozone system
utilizes CD technology to produce a higher concentration of ozone
than is produced by a competing chip style CD or ultraviolet light
ozone systems.
NOTE: Refer to the Start-Up instructions on page 4 of your FROG
owner's manual for start-up and operation instructions. The
owner's manual can be found with your FROG starter kit.
It is important to follow the recommended application and maintenance
programs outlined for each product’s use. If the spa is being used over
an extended period or time, such as a whole afternoon or evening,
additional sanitizer will be needed.
NOTE: The FROG Mineral Cartridge is not approved for use in
Canada.
NOTE: For Canada, if you are only using the bromine cartridge, your
bromine levels should be between 3.0 - 5.0 ppm.
FROG CARTRIDGE REPLACEMENT
INSTRUCTIONS
The FROG bromine cartridge should be replaced every 2-4 weeks,
depending on User Load. The FROG mineral cartridge should be
replaced every 4 months. When replacing the mineral cartridge, it is
highly recommended that the spa be drained and refilled at the same
time. After refilling the spa with water, balance the Total Alkalinity (TA),
Calcium Hardness (CH) and pH to the recommended levels. Shock
the spa by adding MONARCH MPS Plus non-chlorine shock shock or
sodium dichlor (chlorine).
To replace FROG
cartridges, follow these steps:
1. Turn off power to the spa.
2. Unscrew FROG cap on top edge of spa.
3. Turn handle counter-clockwise.
4. Lift cartridge holder up and out of spa.
5. Remove and discard old cartridges.
6. Turn top cap of new Mineral cartridge to setting #6 (evaluate water
in 1 week and adjust as necessary).
7. Turn top cap of new bromine cartridge to setting #6 (measure
bromine with bromine Test Strip in 1 week and adjust as
necessary).
8. Snap bromine cartridge into the bottom of holder and snap mineral
cartridge into the top.
IMPORTANT: It is important that the bromine cartridge is on
the bottom; otherwise, the bromine cartridge could dispense
prematurely.
9. Reinstall cartridge holder into spa, push down, and twist clockwise.
10. Replace FROG cap.
11. Reconnect power to the spa.
IMPORTANT NOTE: Adjust bromine cartridge setting down by one
setting each day until a residual of 1.0 - 2.0 ppm level of bromine is
established.
WARNING:
High sanitizer levels can cause discomfort to the users
eyes, lungs and skin. Always allow the sanitizer level to fall to the
recommended range before using the spa.
THE CALDERA SPA WATER
MAINTENANCE PROGRAM
FILLING THE SPA WITH WATER
Use the CLEAN SCREEN pre-filter to remove unwanted contaminants
such as rust, dirt, detergents, and algae from the fill water. Dissolved
metals, copper, iron, and manganese are also removed. Instructions are
included with the CLEAN SCREEN pre-filter. Always fill the spa through
the filter compartment. Do not fill your spa using water from a swimming
pool as pool
chemicals are very different from those used in a spa and
can damage your spa.
ADDING CHEMICALS TO THE WATER
All spa water chemicals, including granulated dichlor, MPS, granulated
pH increaser or decreaser, granulated total alkalinity increaser, liquid
stain and scale inhibitor, and liquid defoamer must always be added
directly into the filter compartment while the jet pump is running in its
high speed mode, and it must run for a minimum of ten minutes with the
cover off. Use the Clean icon feature to ensure that the chemicals are
properly mixed when adding.
BUILDING A SANITIZER ROUTINE
During the first month of ownership, measure the sanitizer residual
daily in order to establish a baseline of sanitizer needed vs. spa usage.
Sanitizer needed is the amount of Free Available Chlorine needed to
accommodate the number of users and their combined usage time. For
example, two spa users for twenty minutes every day creates regular
demand on the sanitizer that is used to determine how much sanitizer
to add in order to maintain the proper residual. If the usage pattern
increases dramatically with invited guests, the amount and frequency of
sanitizer required increases dramatically.
Page 11
Water Quality and Maintenance
PERFORMING SUPER CHLORINATION/
NON-CHLORINE SHOCK TREATMENT
A weekly or monthly super chlorination (1.5 tsp dichlor/950 liters) or
shock (4tbs mps/950 liters) may be required of your chosen sanitation
program. Increasing chlorine to 5 ppm for 24-48 hours removes
excess waste and chloramines from the water. Sodium dichlor is 6x
stronger than MPS and may be a more appropriate for those users that
experience heavy bather load conditions. Operate all jets and leave
the cover open for a minimum of 20 minutes to allow the oxidizer gas
to vent to prevent damage and discoloration to the cover and pillows
after administering a super chlorination or shock to your spa. This type
of damage is considered chemical abuse and is not covered under the
terms of the limited warranty.
IMPORTANT
: Always allow the Free Available Chlorine to fall below 5
ppm before using your spa.
DANGER: Never leave an open spa unattended, especially if there
are children present!
MONARCH WATER CARE SYSTEM (OPTIONAL)
The MONARCH water care system is comprised of the following
products:
CLEAN SCREEN Pre-filter
Concentrated Chlorinating Granules, Sodium Dichlor
Chlorine-Free Oxidizer, Monopersulfate (MPS)
High output ozone system (included with spa)
Silver Ion purifier (can not be used with FROG System)
The system introduces silver ions into the spa water via erosion of
silver infused beads which inhibits bacteria growth. When combined
with MPS, or chlorine, waste is oxidized and removed from the
water. It is important to follow the recommended application and
maintenance programs outlined for each product’s use. If the spa
is being used over an extended period of time, such as a whole
afternoon or evening, additional sanitizer will be needed.
Required: Weekly Super Chlorinate/Shock the spa to reactivate the
silver ion cartridge, allow the release of silver ions, and quickly destroy
any remaining contaminants. Without this weekly shock treatment,
the silver ion cartridge may stop releasing silver ions into the water.
IMPORTANT: Use only Dichlor sanitizer. Silver is not compatible with
bromine and biguanides. Don't use a water clarifier. Clarifiers will cause
the spa water to become cloudy.
MANUAL CHLORINE (SODIUM DICHLOR)
WATKINS WELLNESS recommends the use of MONARCH
Concentrated Chlorinating Granules (sodium dichlor) for sanitizing the
water. Sodium dichlor is preferred because it is totally soluble, dissolves
quickly, and is nearly pH neutral. The recommended Free Available
Chlorine (FAC), the amount of available chlorine sanitize the spa, 3.0-5.0
ppm.
If the FAC is too low: Increase the FAC by adding granulated sodium
dichlor.
If the FAC is too high: Allow time to pass and the FAC level will
naturally drop over time.
If the spa smells of chlorine: super chlorinate or shock the spa FAC
chlorine does not have an odor whereas combined spent chlorine
(chloramines) has a strong chlorine odor that can be eliminated by
shocking the water.
IMPORTANT: There are several forms of stabilized chlorine available
for use in spas and swimming pools. It is extremely important to choose
one specifically designed for spas. Use of an incorrect product such
as tri-chlor which has a very low pH (2.6) and dissolves too quickly in
hot water, results in extremely high levels of chlorine that WILL cause
damage to your spa. Use of a liquid or compressed bromine/chlorine
or unapproved sanitizer WILL damage your spa and is specifically not
covered under the terms of the limited warranty.
MONARCH OZONE MAINTENANCE
If Reduced or no ozone bubbles are coming from the heater return
(clogged ozone injector) or no ozone, clean the injector:
DANGER: Nitric acid accumulates in the air lines of the ozonator
and injector, and will cause severe chemical burns if direct skin contact
is made. Always wear protective gloves, glasses and clothing when
working on the ozonator or injector lines. To prevent inhalation or
ingestion of the nitric acid, DO NOT blow or inhale with your mouth to
any of the adapters, fittings or tubing of the ozonator or injector air lines.
1. Place 0.5 liter of white vinegar into a cup or bucket.
2. Carefully loosen the long tubing attached to the bottom of the
ozonator, located in the equipment compartment.
3. Place the end of the tubing into the vinegar, making certain that the
end of the tubing sits at the bottom of the container.
4. Run the spa until all 0.5 liter of the vinegar are gone. This should allow
an ample flow of vinegar to be run through the injector and clear the
blockage.
5. Reinstall the tubing to the bottom of the ozonator.
Water chemistry damage is not covered by the warranty. The chemical
levels and water quality in the spa are under your direct control.
With proper basic care, the spa will provide many years of hot water
relaxation. If you are unsure about any chemical or its usage in the spa,
contact your Authorized Dealer, or WATKINS WELLNESS.
DO:
Add all chemicals slowly into the filter compartment with the jet pump
operating for ten minutes.
Use special care if using baking soda to clean either the interior or
exterior plastic surfaces.
IMPORTANT: WATKINS WELLNESS DOES NOT recommend the
use of any floating chemical dispenser. Damage to the spa shell or
components caused by a floating chemical dispenser is specifically not
covered under the terms of the limited warranty. Floating dispensers can
become trapped in one area and cause an over-sanitization or release
large chunks of sanitizer that very quickly chemically burn the shell and
cover.
DON'T:
Use compressed sanitizers.
Use a floater type sanitization system as a low or no maintenance
solution to your spa maintenance program.
Use a sanitizer which is not designed for spas.
Use swimming pool (muriatic) acid to lower pH.
Use household bleach (liquid sodium hypochlorite).
Broadcast or sprinkle the chemicals onto the water surface. This
method may cause chemically-induced spa surface blistering (chemical
abuse).
Page 12
VACATION WATER CARE
INSTRUCTIONS
If you plan to be away from home, follow these instructions to ensure
that the water quality of your spa is maintained:
SHORT TIME PERIODS (3-5 DAYS):
1. Adjust the pH by following the instructions outlined in the Water Quality
and Maintenance section.
2. Sanitize the water by following the shock procedures also listed in the
Water Quality and Maintenance section.
3. Lock your cover in place using the coverlocks.
4. Upon your return, sanitize the water by following the shock procedures,
and balance the pH.
LONG TIME PERIODS (5-14 DAYS):
Prior to leaving:
1. At least one day before you leave, set the temperature to its lowest
level. This setting should represent an approximate water temperature
of 27°C (80°F)
IMPORTANT: Spa water oxidizers such as sodium dichlor (chlorine)
maintain their level of effectiveness substantially longer in warm water
27°C (80°F) than in hot water 38°C - 40°C (101°F to 104°F).
2. Adjust the pH as required. Sanitize the water by following the shock
procedures.
Upon your return:
3. Sanitize the water by following the shock procedures. Return the set
temperature to its original setting. The spa water will be safe for you to
use once the Free Available Chlorine residual level has dropped below
5.0 ppm.
IMPORTANT: If you will not be using your spa for an extended period
of time (in excess of 14 days) and an outside maintenance service (or
neighbor) is not available to assist with the water maintenance, draining
or winterizing of the spa is recommended.
SUPPLEMENTAL WATER MAINTENANCE
Proper water sanitation and mineral balance (pH control) are absolutely
essential for a complete spa water maintenance program. Here are two
other popular water additives that are optional:
Mineral Deposit Inhibitors
As water evaporates from your spa and new water is added, the amount
of dissolved minerals will increase. (Minimize evaporation by keeping
the cover on the spa whenever possible.) The spa water may eventually
become “hard” (Calcium Hardness too high) enough to damage the
heater by calcifying its surface. Proper pH control can minimize this.
Normal soap build-up will require water replacement regularly enough
that mineral deposits normally are not a problem.
Occasionally, high iron or copper content in the water may produce
green or brown stains on the spa. A stain and scale inhibitor may help to
reduce these metals.
IMPORTANT: Well water may contain high concentrations of minerals.
The use of a low water volume, extra-fine pore water filter (in-line pre-
filter such as the CLEAN SCREEN pre-filter) will help to remove many of
the larger particles during the filling of the spa. In-line pre-filters can be
purchased at your local CALDERA dealer.
Foam Inhibitors
Spa water requires changing due to the buildup of soap in the water.
Typically, soap will cause the spa water to foam when the jets are used.
Soap is introduced into the spa water from two sources: users’ bodies,
which retain a soap residual after showering, and swimming apparel,
which retains soap after washing.
Foam inhibitors can suppress foam, but cannot remove soap from the
water. Soap is very difficult to remove from the water because soap is
not oxidized by any chemical added to the spa. Only ozone can oxidize
soap. Eventually the soap build-up in the water will be concentrated,
resulting in an unclean feeling on the bathers skin, which is impossible
to remedy. When this occurs, it’s time to drain and refill the spa.
Depending on the soap input, the water should last about four months
before needing to be drained.
Water Quality and Maintenance
Page 13
Water Quality and Maintenance
GLOSSARY
The following chemical terms are used in this Water Quality and
Maintenance section. Understanding their meaning will help you to
better understand the water maintenance process.
Bromamines: Compounds formed when bromine combines with
nitrogen from body oils, urine, perspiration, etc. Unlike chloramines,
bromamines have no pungent odor, and are effective sanitizers.
Bromine: A halogen sanitizer (in the same chemical family as chlorine).
Bromine is commonly used in stick, tablet, or granular form however,
stick and tablet form should NOT be used.
Calcium Hardness: The amount of dissolved calcium in the spa water.
This should be approximately 50 -150 ppm (ACE: 25 – 75 ppm). High
levels of calcium can cause cloudy water and scaling. Low levels can
cause harm to the spa equipment.
Chloramines: Compounds formed when chlorine combines with
nitrogen from body oils, urine, perspiration, etc. Chloramines can cause
eye irritation as well as having a strong odor. Unlike bromamines,
chloramines are weaker, slower sanitizers.
Chlorine: An efficient sanitizing chemical for spas. WATKINS
WELLNESS recommends the use of sodium dichlor-type granulated
chlorine. This type is preferred because it is totally soluble and nearly pH
neutral.
Chlorine (or Bromine) Residual: The amount of chlorine or bromine
remaining after chlorine or bromine demand has been satisfied. The
residual is, therefore,
the amount of sanitizer which is chemically available to
kill bacteria, viruses and algae.
Corrosion: The gradual wearing away of metal and plastic spa parts,
usually caused by chemical action. Generally, corrosion is caused by low
pH or by
water with levels of TA, CH, pH or sanitizer which are outside the
recommended ranges.
Halogen: Any one of these five elements: fluorine, chlorine, bromine,
iodine, and astatine.
MPS: Monopersulfate is a non-chlorine oxidizer.
Nitric Acid: The formulation of nitric acid, a highly corrosive chemical,
is a byproduct of the ozone generating process. Nitric acid is produced
in very small quantities and is readily dissolved in the water stream with
ozone.
Oxidizer: The use of an oxidizing chemical is to prevent the buildup of
contaminants, maximize sanitizer efficiency, minimize combined chlorine
and improve water clarity. See MPS and Ozone.
Ozone: Ozone is a powerful oxidizing agent which is produced in
nature and artificially by man. Ozone forms no byproducts, oxidizes
chloramines, and will not alter the waters pH.
pH: The measure of the spa waters acidity and alkalinity. The
recommended pH for the spa water is 7.2 to 7.8. Below 7.0 (considered
neutral), the spa water is too acidic and can damage the heating system.
Above 7.8, the water is too
alkaline and can result in cloudy water, and
scale formation on the shell and heater.
ppm: The abbreviation of “parts per million”, the standard measurement
of chemical concentration in water. Identical to mg/l (milligrams per liter).
Reagent: A chemical material in liquid, powder, or tablet form for use in
chemical testing.
Sanitizer: Sanitizers are added and maintained at recommended
residuals to protect bathers against pathogenic organisms which can
cause disease and infection in spa water.
Scale: Rough calcium-bearing deposits that can coat spa surfaces,
heaters, plumbing lines, and clog filters. Generally, scaling is caused by
mineral content combined with high pH. Additionally, scale forms more
readily at higher water temperatures.
Super-Chlorination: Also known as “shock treatment.” Super-
Chlorination is a process of adding significant doses of a quick dissolving
sanitizer (“dichlor” is recommended) to oxidize non-filterable organic
waste and to remove chloramines and bromamines.
Total Alkalinity (TA): The amount of bicarbonates, carbonates, and
hydroxides present in spa water. Proper total alkalinity is important for
pH control. If the TA is too high, the pH is difficult to adjust. If the TA is
too low, the pH will be difficult
to hold at the proper level. The desired
range of TA in spa water is 40 to 120 ppm.
Page 14 Operating Instructions
Operating Instructions
MAIN CONTROL PANEL
The main control panel features a full color LCD touchscreen that
provides a quick visual check of the spa’s status and allows the user to
set the temperature, activate the jets & lights, lock the temperature and/or
spa functions. Other optional functions may also be available depending
on the spa model and accessory equipment that has been installed into
the spa.
HOME SCREEN
The Home screen is the default screen. The temperature displayed
inside the Home screen is the actual temperature of the spa water.
CARE OF YOUR SCREEN:
Use only a clean microfiber cloth and water to clean your LCD screen.
Abrasive cloths, towels, paper towels, and similar items may cause
damage to the screen. Don't use around aerosol sprays, solvents, or
abrasives.
Home Screen Functions:
38.0
c
Power
Press this icon to turn jets on
high and all lights on blue if both
are currently off, or will turn all
jets, lights, and music off if those
features are currently on.
38.0
c
Memory
Screen
Press this icon to access the
Memory screen.
38.0
c
Clean Cycle
Press this icon to access the Clean
Cycle screen. Icon will flash when
Clean Cycle is on.
38.0
c
Settings
Screen
Press this icon to access the first
Settings screen.
Home Screen Features
38.0
c
Jets
Press this icon to access the Jets
Control screen.
38.0
c
Music
If installed, press this icon to access
the first Music screen.
38.0
c
Lights
Press this icon to access the first
Lighting screen.
Status Indicators
38.0
c
Summer Timer
or
Auto Clean
This indicator is on whenever the
Summer Timer is ON or Auto Clean
is activated.
38.0
c
Spa/Temp
Lock
This indicator is on whenever the
Spa Lock or Temperature Lock is ON.
38.0
c
Invert Screen
Press this indicator to invert the
screen.
Working Screen Icons
Home Icon Press to return to the Home screen.
or
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
Return Icon Press to return to the previous
screen.
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
Advance Icon Press to advance to the next screen.
Home Screen
Functions
Home Screen Features
Temperature
Control
{
{
Status
Indicators
When activating a function or feature, press
with a light but distinctive touch, the function or
feature will activate as your finger is removed
from the touchscreen.
IMPORTANT: Never press down on the screen with
any part of your body especially when entering or exiting the spa
because it will damage the screen.
Touch Screen
Auto Brightness
Sensor
Page 15
Operating Instructions
TEMPERATURE CONTROL
Press the actual temperature on Home screen to
display Set Temperature screen.
The set temperature range is from
26°C to 40°C (80°F to 104°F).
NOTE: The water temperature
may vary depending on the current
use and condition of your spa and
outside temperatures.
The factory set temperature of the spa water is 38°C (100°F).
The last temperature value set by the user will be stored in memory. If
power is disconnected from the spa, it will automatically revert to the last set
temperature when power is reapplied.
Press to raise set temperature of spa. Press and hold to
raise the temperature continuously.
Press to lower set temperature of spa. Press and hold to
lower the temperature continuously.
MEMORY SCREEN
Press
on Home screen to display Memory screen.
Press to activate the last saved set of
operating functions.
Press to save the current set of operating
functions (jets and lights only).
Press to return to home screen if neither
of the above buttons are used. Screen
will automatically revert back after 10
seconds of non activity.
CLEAN CYCLE SCREEN
Press
38.0
c
on Home screen to display Clean Cycle screen.
AUTO
CLEAN CYCLE:
START
ONOFF
Press to start the
manual Clean Cycle.The screen
will briefly display CLEAN
CYCLE: ACTIVE. Activates jet
pump 1 on high speed for a ten
minute period.
AUTO
CLEAN CYCLE:
START
ONOFF
Press & hold to activate and deactivate the Auto
Clean Cycle. If activated, a clean cycle will run every
24 hours starting at the time ON was first pressed
(runs Jet 2 for 1 minute and Jet 1 for 9 minutes)
Press to return to Home screen. Screen will
automatically revert back after 10 seconds of non
activity.
SETTINGS SCREENS
Press
38.0
c
on Home screen to display first Settings Screen.
The first Settings screen allows you
to turn Temperature Lock, Spa Lock,
Lights Timer and Summer Timer On
or Off.
TEMPERATURE LOCK
Press
38.0
c
on Home screen to display Temperature Lock.
The Temperature Lock feature
prevents changing the desired
water temperature setting. All other
control panel functions will operate
normally while the Temperature
Lock is "ON".
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
Press and hold ON or OFF for
approximately 4 seconds to activate
or deactivate.
SPA LOCK
Press
38.0
c
on Home screen to display Spa Lock.
When activated, the Spa Lock
feature disables all functions on the
control panel.
The control panel will not respond to
anything except
38.0
c
on the Home
screen.
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
Press and hold ON or OFF for
approximately 4 seconds to activate
or deactivate.
LIGHTS TIMER
Press
38.0
c
on Home screen to display Lights Timer.
When activated, the exterior lights
of the spa will come on 5 seconds
later will remain lit for 6 hours and
repeat the cycle every 24 hours
from activation time.
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
Press ON or OFF to activate or deactivate.
SUMMER TIMER
Press
38.0
c
on Home screen to display Summer Timer.
The Summer Timer can be
activated during extremely hot
summer months to help maintain
set water temperatures.
Activating the Summer Timer
causes the heater to immediately
shut down. The circulation pump will remain on for approximately 5
minutes pushing water through the heater to cool it down.
SET TEMPERATURE
c
38.0
38.0
c
MEMORY:
RESTORE
SAVE
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
Page 16 Operating Instructions
Both heater and circulation pump will remain off for eight hours.
The circulation pump and heater will automatically shut down
for the same eight hours every day until the Summer Timer is
deactivated.
It is recommended to activate the Summer Timer in the morning so
that the spa is off during the hottest part of the day and so that the
circulation pump will start up again in the evening when you are
ready to enjoy the spa.
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
Press ON or OFF to activate or deactivate.
TEMPERATURE ºC/ ºF SETTING
Press
38.0
c
on Home screen to display first Settings screen, then press
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
to display Temperature
in second Settings screen.
Press ºC or ºF to activate either
Celsius or Fahrenheit temperature.
SETTINGS
TEMPERATURE
BRIGHTNESS
°F °C
AUTO
ENGLISH
SCREEN BRIGHTNESS
Press
38.0
c
on Home screen to display first Settings screen, then press
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
to display Brightness in second Settings screen.
SETTINGS
TEMPERATURE
BRIGHTNESS
°F °C
AUTO
ENGLISH
Press to
activate the auto
brightness feature, a
sensor will automatically
adjust the LCD to the
ambient lighting
conditions.
SETTINGS
TEMPERATURE
BRIGHTNESS
°F °C
AUTO
ENGLISH
Press
SETTINGS
TEMPERATURE
BRIGHTNESS
°F °C
AUTO
ENGLISH
or
SETTINGS
TEMPERATURE
BRIGHTNESS
°F °C
AUTO
ENGLISH
to turn AUTO brightness off and
manually
increase or decrease the brightness of
the remote's screen. Press and hold either arrow to
continuously change the brightness setting.
LANGUAGE
Press
38.0
c
on Home screen to display first Settings screen, then press
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
to display Brightness in second Settings screen.
The control panel screens can
be viewed in different languages
(ENGLISH illustrated).
SETTINGS
TEMPERATURE
BRIGHTNESS
°F °C
AUTO
ENGLISH
Press to display Select Language screen.
NOTE: Press
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
to see more
languages.
Press and hold on the new desired
language until it turns green.
Press to start the conversion process. The conversion is
finished once the Home screen reappears.
Press to return to second Settings screen if check mark icon
is not pressed. Screen will automatically revert back after 10
seconds of non activity.
JETS CONTROL SCREEN
Press
38.0
c
on the Home screen to display the Jets screen.
NOTE: If jets are off when
38.0
c
is
pressed on the Home screen, low
speed jet pump will turn on.
Your screen may look different
depending on how many jet pumps
your spa has.
The Jet pump icon (on home
page) will remain displayed until a button is pressed to turn off the jet
pump(s), or after one hour of continuous operation when the pump(s) is
automatically shut off by the control system.
The jet pump(s) will turn themselves off after one hour of continuous operation
to prevent overheating and conserve energy. The jets can be restarted again
with no delay.
JETS
OFF
OFF
OFF
1
2
3
Press to turn Jet pump off.
JETS
OFF
OFF
OFF
1
2
3
Press to turn Jet pump on low speed.
JETS
OFF
OFF
OFF
1
2
3
Press to turn Jet pump on high speed.
JETS
OFF
OFF
OFF
1
2
3
Press to turn ALL jet pumps off (if on) or all to High speed (if
off).
MUSIC SYSTEM SCREEN (OPTIONAL)
Press
38.0
c
on the Home screen to access the Music System screen.
The Music icon will only display on
the Home screen if your spa has
the Music System installed.
Press to turn the Music
system ON or OFF.
The primary Music screen will display a music player with volume control
and a Music Source selection box.
NOTE: When the Music system is turned Off there is an 8 second delay
before Music system may be turned back ON.
The player functions consist of Track
Down, Play, Pause and Track Up
Press or to decrease or increase
the volume.
Press to display the Select Music Source
screen.
SETTINGS
TEMPERATURE
BRIGHTNESS
°F °C
AUTO
ENGLISH
SETTINGS
TEMPERATURE
BRIGHTNESS
°F °C
AUTO
ENGLISH
SETTINGS
TEMPERATURE
BRIGHTNESS
°F °C
AUTO
ENGLISH
SETTINGS
TEMPERATURE
BRIGHTNESS
°F
°
C
AUTO
ENGLISH
SELECT LANGUAGE:
DANSK
ENGLISH
ESPANOL
FRANCAIS
ITALIANO
JETS
OFF
OFF
OFF
1
2
3
Press on the new desired Music
source.
TV This source requires a spa TV only available from your
CALDERA dealer.
AUX Source from a line level audio input
BLUETOOTH This source will work with any Bluetooth device. Find
My Spa BTXR on your Bluetooth device when pairing
to spa (see pairing information below).
Press to return to Primary Music screen. Screen will
automatically revert back after 10 seconds of non activity.
IMPORTANT: When using the
Bluetooth source, the player
functions may or may not work
depending on your Bluetooth
device. Not all Bluetooth devices
will respond to player functions.
Volume control will work on all
audio sources.
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
Press to advance to Secondary Music screen.
Press or to decrease or
increase the value for each music
feature. Bass,Treble and Balance
range is from -5 to +5.
Subwoofer range is from 0 to 11.
Press in Tools to scroll
between PAIR, SIGNAL and
RESET, press in Tools to activate the current function.
To PAIR your device:
Press with PAIR displayed inside TOOLS box followed by
pressing "connect" next to My Spa BTXR on your device to pair. If
you do not see this, another device may already be connected (see
RESET below To Disconnect another Bluetooth device).
After pairing, you will be ready to use your Bluetooth device. Only one
paired Bluetooth device will work at a time.
Use RESET to disconnect any
device using the spa music system
so that another paired device may
be used. This is also necessary
when trying to pair multiple devices
because pairing is NOT possible
when another device is connected
to the music system.
Press with RESET displayed inside TOOLS box to remove any
device connected to the music system.
To view the signal strength
between your Bluetooth device
and the music system Press
with SIGNAL displayed inside
TOOLS box.
LIGHTS CONTROL SCREEN
Press
38.0
c
on the Home screen to access the primary Lights screen.
NOTE: If lights are off when
38.0
c
is
pressed on the Home screen, all
light zones will turn on to blue.
The primary Lights screen is
divided into two sections, the
MOODS section and the ALL
LIGHTS section.
MOODS (Preset colors and brightness):
LIGHTS
1
2
3
4
MOODS ALL LIGHTS
Press to turn On Underwater lights (blue color).
LIGHTS
1
2
3
4
MOODS ALL LIGHTS
Press to turn On Underwater (magenta), Topside & Waterfall
(aqua) and Exterior lights (white).
LIGHTS
1
2
3
4
MOODS ALL LIGHTS
Press to turn On Underwater & Topside lights (aqua).
LIGHTS
1
2
3
4
MOODS ALL LIGHTS
Press to turn On Topside lights (white).
ALL LIGHTS:
Press to turn all lights On or Off. When all lights are
turned On they will all be blue.
LIGHTS
1
2
3
4
MOODS ALL LIGHTS
Press or to decrease or increase the brightness
setting for all lights that are currently on.
LIGHTS
1
2
3
4
MOODS ALL LIGHTS
Press any of the color boxes to turn that color on in all
light zones.
LIGHTS
1
2
3
4
MOODS ALL LIGHTS
Press the multicolored box to turn color wheel on for
all light zones. Press the color wheel a second time to
stop the color wheel at a desired color.
SETTINGS
TEMPERATURE LOCKOFF ON
SPA LOCKOFF ON
LIGHTS TIMEROFF ON
SUMMER TIMEROFF ON
Press to advance to the secondary Lights screen.
Select the color and brightness for
each desired light zone.
NOTE: Different colors and
brightness settings can be
selected for each individual zone.
LIGHTS
TOPSIDE
UNDERWATER
WATERFALL
EXTERIOR
Press the button next to the zone description to select
the desired lighting zone (only one light zone can be
selected at a time).
LIGHTS
1
2
3
4
MOODS ALL LIGHTS
Press or to decrease or increase the
brightness setting for selected light zone.
LIGHTS
1
2
3
4
MOODS ALL LIGHTS
Press any of the color boxes to turn that color on in the
selected light zone.
LIGHTS
1
2
3
4
MOODS ALL LIGHTS
Press the multicolored box to turn color wheel on for
selected light zone. If more than one zone uses the
color wheel, the colors will automatically synchronize.
Press the color wheel a second time to stop the color
wheel at a desired color.
LIGHTS
1
2
3
4
MOODS ALL LIGHTS
LIGHTS
TOPSIDE
UNDERWATER
WATERFALL
EXTERIOR
Page 17Operating Instructions
MUSIC
+2 BASS
0TREBLE
-2 BALANCE
SUBWOOFER3
TOOLS
PAIR
MUSIC
SONG:
ARTIST:
FLY ME TO THE MOON
FRANK SINATRA
SELECT MUSIC SOURCE:
BLUETOOTH
TV
AUX
MUSIC
+2 BASS
0TREBLE
-2 BALANCE
SUBWOOFER3
TOOLS
RESET
MUSIC
+2 BASS
0TREBLE
-2 BALANCE
SUBWOOFER3
TOOLS
SIGNAL
Page 18
AUXILIARY PANEL
AUXILIARY CONTROL PANEL BUTTONS
The auxiliary control panel, conveniently located opposite the main
control panel allows the user to activate the jets and lights.
JETS BUTTON
There are two buttons which affect the jet pumps. Pressing any JETS
button once displays the jets symbol on the main control panel display.
The symbol will remain displayed until the jet pump is turned off (see
chart below), or after one hour of continuous operation when the pumps
are automatically shut off by the control system.
GENEVA , NIAGARA, TAHITIAN, FLORENCE & PROVENCE models:
JETS 1 button JETS 2 button
1st press: pump 1 on pump 2 on low speed
2nd press: pump 1 off pump 2 on high speed
3rd press: N/A pump 2 off
CANTABRIA model:
JETS 1 button JETS 2&3 button
1st press: pump 1 on low seed pump 2 on low speed
2nd press: pump 1 on high speed pump 2 on high speed
3rd press: pump 1 off pump 2 & 3 on high speed
4th press: N/A pump 2 on low & pump 3 on high speed
5th press: N/A pump 2 off & pump 3 on high speed
6th press: N/A pump 2 & 3 off
LIGHT BUTTON
The “LIGHT” button activates the SPAGLO multi-zone lighting system
and controls the intensity of the light. Pressing the “LIGHT” button
operates the light as follows:
1st press of the “LIGHT” button: all lights on.
2nd press: topside lights off.
3rd press: waterfall light off.
4th press: Underwater lights and EUPHORIA Jets lights on
medium intensity; external lights on full intensity.
5th press: Underwater lights and EUPHORIA Jets lights on
low intensity external lights on full intensity.
6th press: Underwater lights and EUPHORIA Jets lights off
external lights on full intensity.
7th press: all lights off.
If any lights are left on, they will automatically be turned off by the
control system after six hours of continuous operation. The light icon on
the control panel will also turn off when the lights are deactivated.
If the light will not turn on, make sure SPA LOCK is deactivated. SPA
LOCK disables the controls on both the main and auxiliary control panel.
(See the SPA LOCK section for more information on the SPA LOCK
feature.)
CANTABRIA ULTRAMASSEUSE
CONTROL PANEL
The UltraMasseuse system turns on automatically in the UltraMasseuse
lounge when jet pump 3 is activated. At this time, all the jets are on, and
only the Speed indicator light is on. Pressing the Sequences button begins
the jet massage.sequences button. See Sequences on next page.
GENEVA
,
NIAGARA, TAHITIAN
FLORENCE & PROVENCE
JETS 1 button
Activates jet pump 1
LIGHT button
Activates the interior
& exterior lighting
JETS 2 button
Activates jet pump 2
& Waterfall
Operating Instructions
CANTABRIA
JETS 1 button
Activates jet pump 1
and waterfall
LIGHT button
Activates the interior
and exterior lighting
JETS 2 & 3 button
Activates jet pumps 2
and 3 and waterfall
Massage Sequence Indicator Lights
Speed button
Determines the
amount of time
between steps in a
jet sequence
Pause button
Interrupts sequence and
prolongs jets
Sequences button
Selects pre-
programmed jet
sequence
Page 19
SEQUENCES BUTTON
The Sequences button controls the jet massage pattern.
The ULTRAMASSEUSE system is pre-programmed with six
different jet sequences. Pressing the "Sequences" button once
starts the first jet sequence. The corresponding indicator light
will stay lit while the sequence is on.
To scroll through the jet sequences, keep pressing the Sequences button
within 5 seconds. To select a jet sequence, scroll through until you have
found the one you want, and then release the Sequences button.
Steps Sequence 1 Sequence 2 Sequence 3 Sequence 4 Sequence 5 Sequence 6
Step 1 Neck and Upper Back
Jets
Lower Back and Feet Jets
Lower Back and Feet Jets
Leg Jets
Neck and Upper Back
Jets
Leg Jets
Neck and Upper Back
Jets
Neck and Upper Back
Jets
Neck and Upper Back
Jets
Step 2 Lower Back and Feet Jets Neck and Upper Back Jet
Leg Jets
Lower Back and Feet Jets Neck and Upper Back
Jets
Lower Back and Feet Jets
All Jets Lower Back and Feet Jets
Step 3 Leg Jets Neck and Upper Back Jet
Lower Back and Feet Jets
Neck and Upper Back
Jets
Leg Jets
Lower Back and Feet Jets
Leg Jets
All Jets Leg Jets
Step 4 Repeat Steps 1-3 Neck and Upper Back
Jets
Lower Back and Feet Jets
Lower Back and Feet Jets Leg Jets All Jets Leg Jets
Step 5 Neck and Upper Back Jet
Leg Jets
Neck and Upper Back
Jets
Lower Back and Feet Jets
Leg Jets Neck and Upper Back
Jets
Lower Back and Feet Jets
Lower Back and Feet Jets
Step 6 Lower Back and Feet Jets
Leg Jets
Leg Jets Lower Back and Feet Jets
Leg Jets
Neck and Upper Back
Jets
Neck and Upper Back
Jets
Step 7 Repeat Steps 1-6 Neck and Upper Back
Jets
Lower Back and Feet Jets
Neck and Upper Back
Jets
Lower Back and Feet Jets
Repeat Steps 1-6 Repeat Steps 1-6
Step 8 Neck and Upper Back
Jets
Lower Back and Feet Jets
Neck and Upper Back
Jets
Step 9 Lower Back and Feet Jets
Leg Jets
Repeat Steps 1-8
Step 10 Neck and Upper Back
Jets
Step 11 Lower Back and Feet Jets
Leg Jets
Step 12 Neck and Upper Back
Jets
SPEED BUTTON
The Speed button determines the amount of time between
steps in a jet sequence. This button only functions when
you have selected a sequence. The Speed indicator light
corresponds to the speed chosen.
Press once: 15 seconds between each step (indicator light
blinks slowly)
Press twice: 10 seconds between each step (indicator light
blinks at medium speed)
Press a third time: 5 seconds between each step (indicator
light blinks fast)
PAUSE BUTTON
The Pause button will interrupt the jet sequence and prolong
the current jet massage.
Press once to pause the pre-programmed jet sequence and
continue the current jet activity. The indicator light will be lit
when the sequence is paused.
Press a second time to continue the jet sequence.
Operating Instructions
Page 20
Jet Menu
CANTABRIA JET SYSTEM MENU
JET PUMP 1 - JET SYSTEM 1
a. 2 Euro-Directional jets
b. 3 VERSASSAGE jets
c. 10 Euro-Directional jets
d. 1 ACQUARELLA Waterfall
= position of diverter valve
to control jet system
a
b
c
c
d
JET PUMP 1 - JET SYSTEM 2
a. 2 Directional Neck jets
b. 16 Euro-Directional jets
c. 2 EURO-PULSE jets
d. 4 Euro-Directional jets
e. 1 ACQUARELLA Waterfall
a
b
b
c
c
d
d
e
JET PUMP 2 - JET SYSTEM 1
a. 8 Euro-Directional jets
b. 2 VERSASSAGE jets
c. 2 EURO-PULSE jets
d. 1 ACQUARELLA Waterfall
a
a
b
c
c
d
JET PUMP 2 - JET SYSTEM 2
a. 2 ADAPTASSAGE jets
b. 6 Euro-Directional jets
c. 2 ADAPTASSAGE jets
d. 1 EUPHORIA jet
e. 1 ACQUARELLA Waterfall
a
b
c
d
e
JET PUMP 3 - ULTRAMASSEUSE SYSTEM
Located in the UltraMassage lounge:
a. 12 Euro-Directional jets
b. 2 ORBISSAGE jets
c. 2 VERSASSAGE jets
a
a
a
bb
c
Jet Menus
a
Page 21
COMBINATION JET SYSTEM
Jet Pump diverter in mid position activates both Jet Pump Systems 1 and 2.
Right Side diverter in mid position activates both Right Side Systems
b
JET PUMP 1 JET SYSTEM 1
Located in EcstaSeat
a. 2 Directional Neck jets
b. 18 Euro Directional jets
c. 2 EURO-PULSE jets
JET PUMP 2 JET SYSTEM 2
Located in ULTRAMASSAGE lounge:
a. 2 VERSASSAGE jets
b. 2 ORBISSAGE jets
c. 2 Euro Directional jets
d. 2 ADAPTASSAGE jets
e. 1 EUPHORIA jet
f. ACQUARELLA Waterfall
JET PUMP 2 JET SYSTEM 1
Located in ULTRAMASSAGE lounge:
a. 2 VERSASSAGE jets
b. 2 ORBISSAGE jets
c. 6 Euro Directional jets
d. 6 Sole Soothers jet
e.
ACQUARELLA Waterfall
JET PUMP 1 JET
SYSTEM 2 +
Located in ECSTASEAT
a. 2 ADAPTASSAGE jets
b. 1 ADAPTAFLO jet
c. 1 EUPHORIA jet
d. 2 Directional Neck jets
e. 2 Euro Directional jets
JET PUMP 1 JET
SYSTEM 2 +
a. 2 ADAPTASSAGE jets
Located in LumbarSsage seat
b. 8 Euro Directional jets
c. 2 ORBISSAGE jets
d. 1 ADAPTAFLO jet
= position of diverter valve
to control jet system
a
b
a
b
ca
b
a
b
a
b
b
c
b
d
cc
de
b
JET SYSTEM MENU
GENEVA
ef
c
d
a
b
c
d
d
e
c
Jet Menus
Page 22 Jet Menus
COMBINATION JET SYSTEM
Jet Pump diverter in mid position activates both Jet Pump Systems 1 and 2.
Right Side diverter in mid position activates both Right Side Systems
b
JET PUMP 2 JET SYSTEM 1
Located in ECSTASEAT
a. 2 Directional Neck jets
b. 14 Euro Directional jets
c. 2 EURO-PULSE jets
d. ACQUARELLA Waterfall
JET PUMP 1 JET SYSTEM 2
Located in ECSTASEAT
a. 2 Directional Neck jets
b. 14 Euro Directional jets
c. 2 EURO-PULSE jets
JET PUMP 1 JET SYSTEM 1
a. 2 VERSASSAGE jets
b. 4 Euro Directional jets
c. 1 EUPHORIA jet
JET PUMP 2 JET
SYSTEM 2 +
Located in ECSTASEAT
a. 2 Directional Neck jets
b. 2 Euro Directional jets
Located in ULTRAMASSAGE seat
c. 2 Euro Directional jets
d. 2 ORBISSAGE jets
e. 2 VERSASSAGE jets
f. ACQUARELLA Waterfall
JET PUMP 2 JET
SYSTEM 2 +
Located in ECSTASEAT
a. 2 Directional Neck jets
b. 2 Euro Directional jets
Located in ULTRAMASSAGE seat
c. 2 ORBISSAGE jets
d. 1 ADAPTAFLO jet
e. 1 EUPHORIA jet
f. 1 ADAPTAFLO jet
g. ACQUARELLA Waterfall
= position of diverter valve
to control jet system
c
b
a
b
c
ad
c
JET SYSTEM MENU
NIAGARA
b
a
b
b
a
c
c
a
ab
c
d
e
a
d
f
ab
c
d
e
a
f
g
Page 23
Jet Menus
b
JET PUMP 1 JET SYSTEM 1
Located in ECSTASEAT
a. 2 Directional Neck jets
b. 14 Euro Directional jets
JET PUMP 2 JET SYSTEM 2
Located in ULTRAMASSAGE lounge
a. 2 Euro Directional jets
b. 2 VERSASSAGE jets
c. 2 ORBISSAGE jets
d. 2 ADAPTASSAGE jets
e. 1 EUPHORIA jet
f. ACQUARELLA Waterfall
JET PUMP 2 JET SYSTEM 1
Located in ULTRAMASSAGE lounge
a. 6 SOLE SOOTHERS
b. 6 Euro Directional jets
c. 2 VERSASSAGE jets
d. 2 ORBISSAGE jets
e. ACQUARELLA Waterfall
JET PUMP 1 JET
SYSTEM 2 +
a. 2 Euro Directional jets
b. 1 ADAPTAFLO jet
Located in LUMBARSSAGE seat
c. 2 VERSASSAGE jets
d. 6 Euro Directional jets
e. 1 ADAPTAFLO jet
JET PUMP 1 JET
SYSTEM 2 +
a. 2 Euro Directional jets
b. 1 ADAPTAFLO jet
c. 1 ADAPTAFLO jet
d. 1 EUPHORIA jet
COMBINATION JET SYSTEM
Jet Pump diverter in mid position activates both Jet Pump Systems 1 and 2.
Right Side diverter in mid position activates both Right Side Systems
= position of diverter valve
to control jet system
b
a
bb
c
d
ab
c
de
a
bc
a
b
c
d
a
JET SYSTEM MENU
TAHITIAN
e f
d
d
e
a
Page 24 Jet Menus
FLORENCE JET SYSTEM MENU
ba
b
ba
a
COMBINATION JET SYSTEM
Jet Pump diverter in mid position activates both Jet Pump Systems 1 and 2.
c
d
b
a
c
d
c
d
db
a
a
c
d
b
c
b
e
b
b b
f
e
JET PUMP 1 JET SYSTEM 2
a. 1 EUPHORIA jet
b. 2 ADAPTASSAGE jets
Located in ECSTASEAT
c. 2 VERSASSAGE jets
d. 4 Euro Directional jets
e. 2 Euro Directional jets
JET PUMP 1 JET SYSTEM 1
Located in LUMBARSSAGE seat
a. 2 Euro Directional jets
b. 2 ORBISSAGE jets
c. 2 VERSASSAGE jets
d. 2 Euro Directional jets
e. 2 ADAPTASSAGE jets
JET PUMP 2 JET SYSTEM 1
Located in ECSTASEAT
a. 2 Directional Neck jets
b. 14 Euro Directional jets
c. 2 Euro Directional jets
d. 2 EURO-PULSE jets
e. ACQUARELLA Waterfall
f. 4 Euro Directional jets
JET PUMP 2 JET SYSTEM 2
Located in ECSTASEAT
a. 2 Directional Neck jets
b. 6 Euro Directional jets
c. 2 EURO-PULSE jets
d. 2 ADAPTASSAGE jets
e. 1 EUPHORIA jet
f. ACQUARELLA Waterfall
g. 4 Euro Directional jets
f g
e
e
Page 25
JET SYSTEM MENU
PROVENCE
COMBINATION JET SYSTEM
Jet Pump diverter in mid position activates Jet Pump 2 Systems 1 and 2.
Jet Menus
JET PUMP 1 JET SYSTEM
Located in ULTRAMASSAGE lounge:
a. 2 Directional Neck jets
b. 12 Euro Directional jets
c. 2 ORBISSAGE jets
d. 2 VERSASSAGE jets
JET PUMP 2 JET SYSTEM 1
Located in ECSTASEAT lounge:
a. 22 Euro Directional jets
b. ACQUARELLA Waterfall
a a
b
c
d
b
b
c
JET PUMP 2 JET SYSTEM 2
Located in ECSTASEAT lounge
a. 12 Euro Directional jets
b. ACQUARELLA Waterfall
c. 1 EUPHORIA jet
d. 2 ADAPTASSAGE jets
a
c
d
b
a
a
a
b
Page 26
Spa Care and Maintenance
Your CALDERA spa is manufactured from the highest quality, most
durable materials available. Even so, the spa care and maintenance
program you develop will ultimately determine how long your spa, and its
individual components, will last. Regular maintenance and following the
advice in this section will help you to protect your investment.
FILTER MAINTENANCE
At least once a week, check and clean the skimmer basket and weir to
ensure proper filter flow. Remove leaves, foreign matter, and debris. It is
very important to keep your spa filter cartridge clean and free of particles
to ensure proper water flow. A clean filter enables the hydrotherapy
system to function properly and allows for more efficient filter cycles.
Depending on how frequently your spa is used, we recommend cleaning
the spa filter cartridge every four weeks. If this is not done, the filter may
clog and restrict water flow, which causes improper filtration, poor jet
performance and may possibly freeze.
IMPORTANT: The frequency and duration of use, and the number of
occupants all contribute to determining the appropriate time between
filter cleanings. More use means that more frequent filter cleanings will
be required.
FILTER CARTRIDGE REMOVAL AND
CLEANING INSTRUCTIONS
Turn the power to the spa off, then proceed as follows:
Push down slightly and turn filter basket counter-clockwise to unlock, then
pull out the basket and floating weir.
Carefully pull up the filter cartridge and bring it out of the spa.
Always clean the filter using a filter degreaser to remove mineral and oil
build-up. Simply soak the filter in the degreaser (according to the package
directions), then place the filter on a clean surface and spray until clean
using a garden hose. It may be necessary to rotate the filter while spraying
to remove any debris lodged between the filter pleats. Re-insert filter
cartridge.
To return basket and floating weir, insert and rotate clockwise to lock into
position. Then turn spa’s power back on.
NOTE: Replacement filter cartridges are available from your CALDERA
dealer. Refer to the back of this manual to determine the appropriate
size for your spa.
DIVERTER VALVE MAINTENANCE
If your spa’s diverter valves become difficult to turn, it is likely that sand
or grit is lodged inside the valve body. It is very important that this debris
is removed as soon as possible to avoid damage to the valve. To clean
the valves, follow these steps:
1. Turn off power to the spa by tripping both GFCI breakers located in
the subpanel.
2. Unscrew the cap ring to remove the diverter valve’s handle as cap
ring comes upward.
3. Remove the valve body by pulling it upward.
4. Wipe the valve body and the interior walls of the valve clean.
5. Lubricate the o-rings with a waterproof lubricant available from your
CALDERA dealer.
6. Reassemble the valve and turn power to the spa on.
VERSASSAGE JET MAINTENANCE
If you notice that the VERSASSAGE jet spins slower than when the spa
was new, or the jets are sticking, the cause may be built-up deposits
inside the jet bearings. To remove the deposits, use the following
instructions:
1. With the spa off, rotate the VERSASSAGE jet face counter-
clockwise until it stops.
2. Once the face stops rotating, use a little extra force to rotate the
face even more counter-clockwise past the locking position until it
stops. Pull face with the body away from the spa.
3. After flushing the bearing inside the body with water, spin the
rotating eye. It should spin very freely. If it does not, place the
bearing end in a cup of vinegar (the vinegar will soften any
deposits). Allow it to soak overnight. The next day, flush with
water and repeat the spin test.
NOTE: If the jets still don't spin freely, a second night of soaking
maybe required. If the bearing still does not spin, you will need to
purchase a replacement assembly from your CALDERA dealer.
FLOATING WEIR
BASKET
FILTER
CARTRIDGE
STANDPIPE
FILTER SYSTEM
Spa Care and Maintenance
Page 27
DRAINING YOUR SPA
1. Turn off all GFCI breakers in sub-panel, or main electrical panel.
2. Locate the main drain valve (bottom front) for the spa. Pull on
handle (Figure 1, pliers may
be used to pull handle) until
you reach the mid position
then rotate handle slightly to
fully extended drain tube (drain
cap and 1” of the drain tube
is exposed) (Figure 2) then
remove the drain cap
(Figure 3).
NOTE: Do not remove drain
cap in mid position. Attach
the garden hose to the end
of the drain (to avoid flooding
of the foundation surrounding
the spa) making sure not to
push the drain tube inward.
Route the outlet of the hose to an
appropriate draining area.
NOTE: Spa water with a high
sanitizer level may harm plants
and grass.
3. Push the garden hose and drain
tube half-way back towards the
spa (Figure 4) which will start the
gravitational flow. Drain tube
must be in the mid position for
the spa to drain.
IMPORTANT: All models will
drain almost completely through
the drain valve. Equipment such
as the jet pump and heating
system may not completely
drain. Any water remaining within the plumbing or equipment after
draining will only need to be removed if the spa is being winterized.
4. After your spa is empty, clean the shell and filter cartridge.
5. Pull and remove garden hose, replace drain cap and push drain
tube back into spa as seen in Figure 1.
6. Follow the “START-UP PROCEDURES” to refill your spa.
PREVENTION OF FREEZING
Your spa has been designed and engineered for year-round use in
any climate. In some areas, extremely cold temperatures (below -12°C)
(10°F) combined with strong wind, may cause partial freezing of the jet
pump, even though the water inside the spa remains at the selected
temperature. The energy efficiency of the spa may also decrease during
these cold periods, as the heater will cycle more frequently. As an
additional precaution against partial freezing of some of the components,
the equipment compartment can be insulated with an insulating kit (P/N
31399) available from your local dealer. This insulating kit will also help
to maximize the spa’s energy efficiency.
NOTE: When warmer weather returns (approx. 16°-21°C) (60°-70°F),
the insulating kit must be removed to prevent overheating of the jet
pump.
WINTERIZING YOUR SPA
If you leave the spa unused for a long period of time in severely cold
weather, you should drain the spa and winterize it to avoid accidental
freezing due to a power or equipment failure.
Use only Propylene Glycol as your anti-freeze (available at most RV or
marine supply stores). This is non-toxic.
DANGER: Never use an automobile anti-freeze (Ethylene Glycol) since
it is toxic!
WARNING: Failure to follow these instructions correctly can lead to
freeze damage not covered by warranty. It is strongly recommended
that you contact your local dealer to perform this service.
1. Drain your spa following the Draining Your Spa section in the
owners manual.
2. Remove the filter cartridge, clean and store in a dry place.
IMPORTANT: These additional instructions must be utilized
when draining and winterizing your spa in climates where the
temperature falls below 0°C (32°F). A 20 liter combination (vacuum/
blower) wet/dry shop vac must be used to effectively remove water
that is trapped inside the plumbing lines.
3. Attach the vacuum hose to the vacuum side of the shop vac.
Vacuum all openings and orifices as follows:
a. Jet openings: start with the jets at the top and move
downward (if suction is coming from another jet, block off the
other jet using a large rag – this will help pull out the water that
is trapped deeper inside the main line).
b. Filter suction fittings and filter compartment.
c. Main drain outlet (it may be necessary to cover the drain grate
tightly with a rag when vacuuming the main drain to ensure
water is drawn completely from the internal plumbing system).
4. Thoroughly dry the spa shell with a clean towel.
5. Remove pump door first. Once door is removed unscrew the pump
drain plugs located on the front of the pump housing. Allow all
water to drain out. Place the drain plugs in a ziplock bag and store
near the pumps. Replace the drain plugs on Start-up.
6. Unscrew the pump unions and allow the water to drain. Loosen
and remove hose attached to circulation pump to allow any
remaining water from heater and spa to drain out. Replace
circulation pump hose once water is drained. NOTE: Tighten the
pump unions prior to filling the spa.
7. Replace the main drain cap.
8. Using a long-extension funnel, pour anti-freeze into all standpipes,
filter suction fittings, jet orifices and water feature orifices. Also,
add anti-freeze to the FROG canister. Add enough anti-freeze to
ensure adequate protection – in many cases, you will see the liquid
in the orifice, or coming out of another location.
CAUTION: Use only Propylene Glycol as your anti-freeze. This is
non-toxic. Never use an automobile anti-freeze (Ethylene Glycol)
since it is toxic!
9. Close the spa cover and fasten the cover tie downs. Cover the spa
cover with two pieces of plywood to evenly distribute the weight of
snow and ice. Secure a plastic sheet, or tarp, over the spa cover
and plywood.
10. Replace the equipment access door, if removed.
OPENING INSTRUCTIONS:
1. Remove plywood and plastic sheet. Open the spa cover by
unfastening the cover tie downs.
2. Follow the Start-up Procedures in the Getting Started section of
the Owners Manual. Do not install filters to prevent them from
exposure to the anti-freeze.
Figure 1
Handle
Figure 2
Drain Cap
with
Handle
Figure 3
Drain
Tube
Garden
Hose
Figure 4
Spa Care and Maintenance
Spa Care and Maintenance
Page 28
3. As part of this process, superchlorinate the spa water by adding
three teaspoons of chlorine (sodium dichlor) per 250 gallons of spa
water into the filter compartment. This is twice the normal amount
of chlorine needed for superclorination. This extra amount of
chlorine is needed to destroy the anti-freeze.
NOTE: A defoamer may be needed to decrease the amount of
foam caused by the anti-freeze.
4. Drain your spa to ensure removal of anti-freeze. Do not drain water
on grass or plants due to excessive chlorine level.
5. After the spa has completely drained, re-install your filter and
follow the Start-up Procedures in the Getting Started section of the
Owners Manual.
IMPORTANT: Always keep spa covered when not in use, whether it
is empty or full.
CARE OF THE SPA PILLOWS
The spa pillows will provide years of comfort if treated with care. They
have been positioned above the water level to minimize the bleaching
effects of chlorinated water and other spa water chemicals. To extend
their life, whenever the spa shell is being cleaned, the spa pillows should
be removed and cleaned. Body oils can be removed with a mild soap
and water solution. ALWAYS rinse off the spa pillows thoroughly to
remove any soap residue. If the spa is not going to be used for a long
period of time (that is during a vacation or if the spa is winterized), or
when the spa water is being super-chlorinated, the spa pillows should be
removed until the next use of the spa.
TO REMOVE AND REPLACE THE SPA
PILLOWS:
1. Carefully lift one end of the pillow away from the spa shell.
2. Continue lifting one end until all pillow retainers are released from the
pillow.
IMPORTANT: Just pulling the pillow straight up and out of the shell
recess will eventually damage the pillow. This abuse is not covered
under warranty.
3. To reinstall the spa pillow, carefully bend the pillow slightly to allow
one of the pillow retainers to slip into the recess in the back of the
pillow.
4. Keeping the pillow slightly bent, slide the other pillow retainer into the
recess in the back of the pillow.
5. After all the pillow retainers are in place, press the pillow down into
the recess in the spa shell.
CARE OF THE EXTERIOR
SPA SHELL
Your CALDERA
spa has an acrylic shell. Stains and dirt generally will not
adhere to your spa’s surface. A soft rag or a nylon scrubber should easily
remove most dirt. Most household chemicals are harmful to your spa’s
shell (see below for detailed information on cleaning agents). Always
rinse off any spa shell cleaning agent with fresh water.
IMPORTANT:
1. The following products are the ONLY approved cleaning agents
for your
CALDERA
spa shell: plain water,
CALDERA
Spa Shine,
Brillianize® or Soft Scrub®. The use of alcohol or any other
household cleaner other than those listed to clean the spa shell
surface is NOT recommended. DO NOT use any cleaning products
containing abrasives or solvents since they may damage the shell
surface, specifically: Simple Green®, Windex® or Spa Mitt. NEVER
USE HARSH CHEMICALS! Damage to the shell by use of harsh
chemicals is not covered under the warranty. Always rinse off any
spa shell cleaning agent with fresh water.
2. Iron and copper in the water can stain the spa shell if allowed to go
unchecked. Ask your
CALDERA
dealer about a Stain and Scale
Inhibitor to use if your spa has a high concentration of dissolved
minerals. (WATKINS WELLNESS recommends Stain & Scale
Defense.)
3. Keep all cleaners out of the reach of children and use care when
applying.
AVANTE
SPA CABINET
All Utopia spas use the exclusive all-climate AVANTE Cabinet designed
for years of performance. The unique, ribbed pattern design is enhanced
by the rich cabinet colors that give the appearance of high-end furniture,
without looking like real wood and, because of the durability of the spa
cabinet material, it comes with a five year warranty against cracking, or
rotting.
CARE OF THE SPA COVER
WARNING: The cover is a manual safety cover that meets or
exceeds all prevailing requirements of ASTM Standards for spa safety
covers when installed and used correctly as of the date of manufacture.
Non-secured or improperly secured covers are a hazard. Open the cover
to its fully open position before use.
VINYL COVER
The vinyl spa cover is an attractive, durable foam insulation product.
Monthly cleaning and conditioning are recommended to maintain its
beauty.
TO CLEAN AND CONDITION THE VINYL
COVER:
SERVICE NOTE: To remove tree sap, use cigarette lighter fluid (not
charcoal lighter fluid). Use sparingly, and rinse with a saddle soap solution
immediately afterwards, then wipe dry.
IMPORTANT REMINDERS:
DO remove snow buildup to avoid breakage of the foam core from
the additional weight of the snow.
DO lock cover lock straps to secure the cover when the spa is not
in use.
DO NOT drag or lift the spa cover using either the flaps or the cover
lock straps.
DO NOT walk, stand, or sit on the cover.
DO NOT place any metal or heat transferring object on the cover
or place any type of plastic tarp or drop cloth over the cover as
this may result in a melted foam core, which would not be covered
under the warranty.
DO NOT use any lifting mechanisms, chemicals or cleaners except
those recommended by WATKINS WELLNESS or its Authorized
Sales and Service Dealer.
It’s important to have clean water. Water maintenance is one of
the least understood, yet most important areas of spa ownership.
Your dealer can guide you through the process of achieving and
maintaining perfect water in your spa, given your local conditions.
Your program will depend on your waters mineral content, how
often you use your spa, and how many people use it.
Spa Care and Maintenance
Tahatian
Page 29
Electrical Requirements
IMPORTANT
: Fill the spa with water before turning on the power.
Your CALDERA spa has been carefully designed to give you
maximum safety against electrical shock. Connecting the spa to an
improperly wired circuit will negate many of the spa’s safety features.
Improper wiring may also cause electrocution, risk of fire, and other
risks of injuries. Please read and follow the electrical installation
requirements and instructions for your specific spa model completely!
All CALDERA spa models, are equipped with a power indicator
(CALDERA Logo orange light) which, in addition to showing the spa
has power to it, has a diagnostic function as well. It will begin blinking
if the heater high-limit thermostat has tripped. If the power indicator
light is blinking, follow the instructions in the Troubleshooting section
to identify and correct the cause. The power indicator will stop blinking
once the problem has been corrected. The Power and Ready indicator
lights on the control panel also provide the same diagnostic function.
220 - 240 VOLT PERMANENTLY
CONNECTED
CALDERA spas must be wired in accordance with all applicable
National and Local Electrical Codes. All electrical work should be done
by an experienced, licensed electrician. We recommend the use of
appropriate electrical conduit, fittings, and wire for all circuits.
All UTOPIA spas require a dual electrical service using a 16 & 25
amp breaker and wired per the illustration found on the next page.
Additionally, one main disconnect switch with at least 3 mm separation
between contacts must be used for all electrical circuits to the spa.
NOTE: The CANTABRIA will require an additional 16 amp breaker in
order to operate the heater and the Lounge seat (jet pump 3) at the
same time. Without the additional 16 amp breaker, the heater will NOT
operate while the jets in the lounge (jet pump 3) are on.
Mount the subpanel according to local codes, but not closer than
1.5 meters (5 feet) away. Your spa must be supplied by a ground
fault circuit interrupter - residual current device (RCD) - with a
tripping rating not exceeding 30 mA in an electrical subpanel.
Open spa using Door Panel Removal instructions.
Insert power wires into spa from either side towards the bottom front,
you will find a plastic cap attached to spa.
Once your spa has been filled with water, turn it on and test all of
the circuit breakers.
IMPORTANT: If both breakers immediately trip, verify that the wires are
correctly connected. Each breaker should be tested prior to each use.
Here’s how:
1. Push the TEST” button on each GFCI breaker, and observe it
click OFF.
2. Wait 30 seconds, then push the breaker switch to the OFF (down)
position (to ensure that it has completely disengaged), then push
the breaker switch to the ON (up) position. If you don't wait 30
seconds, the spa’s power indicator may continue to blink – try
again.
If any of the GFCI breakers fails to operate in this manner, your spa
may have an electrical malfunction, and you may be at risk of electrical
shock. Turn off all circuits and do not use the spa until the problem has
been corrected by an authorized service agent.
WARNING: Removing, or bypassing any GFCI breaker will result
in an unsafe spa and will void the spa’s warranty.
7
2
3
4
5
6
8
1
EQUIPMENT COMPARTMENT
The illustration below is to be used as a reference only (your spa may look different). The equipment compartment is located behind the front panel of the
spa below the Main Control Panel.
1. Jet pump*
2. EnergyPro
heater
3. ENERGY PRO Circulation Pump
4. Advent
Control Box
5. MONARCH Ozone Generator
6. Bonding terminal
7. Bluetooth Music (optional)
8. Subwoofer (optional)
1
* There are 3 jet pumps located in the Cantabria equipment compartment, only 2 are shown in illustration above.
Electrical Requirements
Page 30
IMPORTANT: If you ever need to move or relocate your CALDERA spa, it is essential that you understand and apply these installation requirements.
Your CALDERA spa has been carefully engineered to provide maximum safety against electric shock. Remember, connecting the spa to an
improperly wired circuit will negate many of its safety features.
NOTE: Long wiring runs may require larger-gauge wire than stated.
GENEVA,
NIAGARA, TAHITIAN, FLORENCE & PROVENCE
MAIN CONTROL PANEL
220-240 VAC
WIRING ACCESS
DOOR
See page 40 for Door Panel Removal Instructions
220-240 VAC
WIRING ACCESS
DRAIN
CANTABRIA
Electrical Requirements
Page 31
Installation Instructions
OUTDOOR AND PATIO
INSTALLATION
No matter where you put your new spa, it’s important that it has a
solid foundation to support it. In fact, structural damage to the spa,
resulting from incorrect installation, or placement on an inadequate
foundation, is not covered under the spa’s limited warranty.
If you install the spa outdoors, we recommend a reinforced concrete
pad at least ten centimeters (four inches) thick. The reinforcing rod
or mesh in the pad should be attached to a 6 mm² bonding wire
per national electrical codes (contact your local electrical code
compliance inspector for more information; inspection for proper
grounding may be required before pouring concrete to form the
slab).
If you place the spa on the ground, even temporarily, place stepping
stones under the leveling areas (see Spa Leveling Instructions). The
stones should be at least 5 cm thick and 30 cm square. Even with
stones in place, the spa will inevitably settle and become unlevel.
Plus, a spa surrounded by dirt or grass will soon be filled with dirt or
grass from users’ feet. So get it onto a solid foundation as soon as
possible.
DECK INSTALLATION
To be certain your deck can support your spa, you must know the
deck’s maximum load capacity. Consult a qualified building contractor
or structural engineer. To find the weight of your spa, its contents
and occupants, refer to the Spa Specification chart. This weight per
square meter must not exceed the structure’s rated capacity, or serious
structural damage could result.
CAUTION: WATKINS WELLNESS suggests a structural engineer or
contractor be consulted before the spa is placed on an elevated deck.
INDOOR/BASEMENT INSTALLATION
Be aware of some special requirements if you place your spa indoors.
Water will accumulate around the spa, so flooring materials must
provide a good grip when wet. Proper drainage is essential to prevent
a build-up of water around the spa. When building a new room for the
spa it is recommended that a floor drain be installed. The humidity
will naturally increase with the spa installed. Water may get into
woodwork and produce dry rot, mildew, or other problems. Check for
airborne moisture’s effects on exposed wood, paper, etc. in the room.
To minimize these effects, it is best to provide plenty of ventilation to
the spa area. An architect can help to determine if more ventilation
must be installed.
CALDERA spas are equipped with a vent to remove excessive
heat from the equipment compartment. Find this vent (its under the
bottom front left or right corner) and be sure the vent is not blocked by
anything, including carpeting.
Your CALDERA dealer can help you with local information such as
zoning regulations and building codes. They can also give you a copy
of our planning guide.
CAUTION: Do not install the spa on a heated floor.
WARNING: Please keep the area around your spa well
ventilated when it is installed indoors or in a confined area.
Inadequate ventilation around the spa could cause a build-up of a
higher-than-normal concentration of spa chemicals and/or bacterial
fragments. These dispersed spa chemicals and/or bacterial
fragments can be inhaled, and may result in breathing difficulties or
lung damage in certain people suffering from a compromised
immune system or respiratory infection. If you or other bathers are
affected by this condition, please seek medical attention as soon as
possible.
DELIVERY ACCESS
NOTE: It may be necessary to allow for additional over-head clearance if the
spa will be rolled up or down an incline or moved up or down a short flight of
stairs.
Use the information in the chart below to determine the requirements for
access to your desired location. It may be necessary to remove a gate, part of
a fence, or other movable obstructions in order to roll the spa to its installation
site. About ten percent of the time, a crane is the only way to install the spa by
lifting it to its final destination.
If the spa has to be taken off of the cart to go over a wall (either because the
entry area is too narrow, the eaves are too low, the corner is too tight, or the
stairway is too steep), a crane will be required. Don’t be alarmed!
The crane has a truck-mounted boom which can fit right in your driveway. It is
run by a licensed and insured operator.
For a charge, the crane operator will lift
your spa over walls, buildings, or any
other obstruction and place it as close
to the installation site as possible. The
CALDERA spa delivery personnel
will supervise the crane delivery and
complete the spa installation. Crane
delivery typically takes an average of 30
minutes to complete.
NOTE: If your spa delivery requires the
use of a crane, you may be required to
pay for its services at the co mpletion of
the delivery.
SPA DIMENSIONS ON CART
Model Heigth (H) Length (L) Width (W)
CANTABRIA 97 cm 274 cm 231 cm
GENEVA 97 cm 226 cm 226 cm
NIAGARA 97 cm 226 cm 226 cm
TAHITIAN 91 cm 213 cm 213 cm
FLORENCE 91 cm 213 cm 213 cm
PROVENCE 89 cm 213 cm 198 cm
How is your width and height clearance?
Protruding electric meters
A/C units
Do you have sufficient
overhead clearance?
Check low roof eaves,
overhanging branches,
rain gutters
Is the path clear?
Move away branches, dog
houses, firewood, etc.
If there is a 90 turn, can we
clear it? (The spa will not bend.)
No more than 6 consecutive
stairs without a landing
to accommodate the spa
Gas meters
Check all gates
HOUSE
BACK YARD
STREET
Installation Instructions
Page 32 Installation Instructions
SPA LEVELING PREPARATION
Concrete sloped at 1.5 cm per 3 m is preferred so that rain water and
water spillover will run off and not puddle underneath the spa (water
under the spa for long
periods of time may
cause the wood to
deteriorate). Other
options are brick,
stepping stone, or
blocks.
It is important to note that soft surfaces, even when stepping stones are
used to evenly distribute the
weight of the spa, will have
a tendency to settle, thus
resulting in an unleveled
spa.
NOTE: Placing the spa on
grass or dirt may increase
the amount of debris which is inadvertently brought into the spa water
and may cause harm to your equipment as well as the spa surface,
which is not covered under warranty.
GROUND PREPARATION
Your CALDERA spa has been engineered to perform on several kinds
of surfaces. While a concrete slab is best for long-term use*, other
foundations are acceptable so long as a level base is prepared prior to
delivery.
*NOTE: A reinforced concrete pad at least 10 cm (4 inches) thick or a
deck that is able to withstand more than 515 kg/m² is recommended for
the PROVENCE, 610 kg/m² is recommended for TAHITIAN spa, and
600 kg/m² is recommended for the GENEVA & NIAGARA and 635 kg/
m² for the CANTABRIA spa.
INSTALLATION NOTES:
If you are purchasing a deck package or a gazebo with your spa, a solid
foundation becomes mandatory. Placing them on any surface other than
a single level pad could create problems with their installation.
As a homeowner, it is your responsibility to provide a suitable, level
foundation for your spa. Keep in mind that most delivery crews are not
equipped to level and prepare spa sites.
If you are interested in having a concrete slab, brick surface, or wood
deck installed, your CALDERA dealer should be able to suggest a
qualified, licensed contractor.
NOTE: In order for the spa to operate properly and the internal plumbing
to drain completely, you must ensure that the spa is level after it has
been installed. Your UTOPIA spa delivery crew can help you perform the
procedure.
Slope 1.5 cm per 3 m for proper drainage.
1.5 cm
3 m
Stepping stones or brick may settle
causing the spa to be unlevel.
Page 33
NOTE: WATKINS WELLNESS recommends that the CANTABRIA be installed on a minimum 10 cm thick reinforced concrete pad or structurally sound deck able to support
the “dead weight” found in the spa specification chart.
WARNING: The CANTABRIA must not be shimmed in any manner.
CANTABRIA
Dimensions
NOTE: All dimensions are approximate; measure your spa before making
critical design or pathway decisions.
108.0” (274 cm)
32.5”
(83 cm)
38”
(97 cm)
102.0” (259 cm)
85.125”
(216 cm)
Cantabria
93.375” (237 cm)
13”
(33 cm)
61.5” (156 cm)
91”
(231 cm)
Cabinet
(Front View)
Door Opening
Front Panel
Drain
(Center of Spa)
Electrical Cut-Out
(both sides)
4" (10 cm) up from
bottom of spa
(Bottom View)
Air Vent
Do Not Block
Air Vent
Do Not Block
Air Vent
Do Not Block
Base Pan
Side Walls
Base Pan Side Walls
DOOR SIDE Electrical Cut-Out
(both sides)
Installation Instructions
Page 34 Installation Instructions
GENEVA & NIAGARA
Dimensions
NOTE: All dimensions are approximate; measure your spa before making
critical design or pathway decisions.
NOTE: WATKINS WELLNESS recommends that the GENEVA & NIAGARA be installed on a minimum 10 cm thick reinforced concrete pad or structurally sound deck able to
support the “dead weight” found in the spa specification chart.
WARNING: The GENEVA & NIAGARA must not be shimmed in any manner.
Niagara & Geneva
89” (226 cm)
32.5”
(83 cm) 38”
(97 cm)
83.5” (212 cm)
83.5”
(212 cm)
75” (190 cm)
44.25” (112 cm)
13”
(33 cm)
89”
(226 cm)
Cabinet
(Front View) Door Opening
Front Panel
Drain
(Center of Spa)
(Bottom View)
Air Vent
Do Not Block
Air Vent
Do Not Block
Air Vent
Do Not Block
Base Pan
Side Walls
Base Pan Side Walls
DOOR SIDE Electrical Cut-Out
(both sides)
Electrical Cut-Out
(both sides)
4" (10 cm) up from
bottom of spa
Page 35
NOTE: WATKINS WELLNESS recommends that the TAHITIAN be installed on a minimum 10 cm thick reinforced concrete pad or structurally sound deck able to support the
“dead weight” found in the spa specification chart.
WARNING: The TAHITIAN must not be shimmed in any manner.
TAHITIAN & FLORENCE
Dimensions
NOTE: All dimensions are approximate; measure your spa before making
critical design or pathway decisions.
84.0” (213 cm)
31”
(79 cm) 36”
(91 cm)
78.25” (199 cm)
78.25”
(199 cm)
TAHITIAN
69.5” (177 cm)
37.875” (96 cm)
13”
(33 cm)
84”
(213 cm)
Cabinet
(Front View)
Door Opening
Front Panel
Drain
(Center of Spa)
(Bottom View)
Air Vent
Do Not Block Air Vent
Do Not Block
Air Vent
Do Not Block
Base Pan
Side Walls
DOOR SIDE Electrical Cut-Out
(both sides)
Electrical Cut-Out
(both sides)
4" (10 cm) up from
bottom of spa
Base Pan Side Walls
Installation Instructions
Page 36 Installation Instructions
PROVENCE
Dimensions
NOTE: All dimensions are approximate; measure your spa before making
critical design or pathway decisions.
NOTE: WATKINS WELLNESS recommends that the PROVENCE be installed on a minimum 10 cm thick reinforced concrete pad or structurally sound deck able to support
the “dead weight” found in the spa specification chart.
WARNING: The PROVENCE must not be shimmed in any manner.
84.0” (213 cm)
31”
(79 cm) 35”
(89 cm)
78.5” (199 cm)
71.85”
(182.5 cm)
PROVENCE
69.5” (177 cm)
37.875” (96 cm)
13”
(33 cm)
78”
(198 cm)
Door Opening
Drain
(Center of Spa)
Electrical Cut-Out
(both sides)
4" (10 cm) up from
bottom of spa
Base Pan
Side Walls
Base Pan Side Walls
Air Vent
Do Not Block
Air Vent
Do Not Block
Air Vent
Do Not Block
DOOR SIDE Electrical Cut-Out
(both sides)
(Front View)
(Bottom View)
Cabinet
Page 37
Service Information
GENERAL INFORMATION
Your CALDERA spa has been designed to provide years of trouble-
free use. As with any appliance, problems may occasionally occur
that require the expertise of a qualified service person. Though such
simple repairs as resetting a GFCI switch or breaker, or resetting a
high limit thermostat may not require a service call, they may indicate
that a more serious condition exists. These conditions may require an
experienced service person. Before calling for service, please refer to
the Troubleshooting Guide. Always retain your original sales receipt for
future reference.
GFCI AND HIGH LIMIT
THERMOSTAT
If your spa fails to operate at any time, first check the power supply to
the spa.
Check each of the GFCI breakers in the subpanel. If a GFCI has tripped,
reset it. If it will not reset, this may be an indication of a ground fault
(short circuit) within the electrical components. Contact an Authorized
Service Technician for a complete diagnosis.
If upon checking the GFCI’s you find that they have not tripped, check
the house breaker panel and ensure the main breaker for the electrical
circuit supplying the spa has not tripped. If it has, this is an indication
that the circuit was either overloaded or a ground fault exists between
the breaker panel and the spa receptacle or subpanel. Contact a
qualified electrician.
If upon checking the main house breaker and spa GFCI’s you find no
failures, check the high limit thermostat. To check it, simply turn off
power to the spa for 30 seconds. This will automatically reset the high
limit thermostat if it has tripped. If the spa energizes once you turn the
power back on, this indicates reduced water flow through the heating
system. Tripping of the high limit thermostat is normally a result of
one or a combination of these problems. 1) clogged filter cartridge(s),
2) blockage within the system plumbing, 3) a non-functioning heater
circulation pump, 4) power was not disconnected from the spa before it
was drained, 5) an air lock in the plumbing lines. (The Power Indicator
on the front of the spa’s control panel will also be blinking if the high limit
thermostat circuit has tripped.)
If the spa does not function after tripping and resetting the GFCI’s or
resetting the high limit thermostat, then the problem should be referred
to an Authorized Service Technician. Refer to the Troubleshooting Guide
for additional service information.
HEATER AND INTEGRATED
PRESSURE SWITCH
WATKINS WELLNESS unconditionally warrants the heater against any
failure that would require replacement. This warranty’s duration is equal
to the time period identified in the Component Warranty. This warranty
defines unconditional as warranty coverage without exception provided
that the component has failed to operate properly within the spa’s
system. This means that conditions that would normally invalidate the
limited warranty, such as water chemistry damage, do not apply to the
heater.
It is important to note that the heater is protected by both the heater high
limit thermostat circuit and the integrated pressure switch. The causes of
heater high limit tripping are discussed in the previous section.
If the spa is not heating, the red and green lights are blinking, but
the pump and light are operating, then the pressure switch may be
open. Opening of the pressure switch is normally a result of one or a
combination of these problems:
1. A clogged filter cartridge
2. Blockage within the system plumbing
3. Power was not disconnected to the spa before it was drained
4. An air lock in the plumbing lines
5. Circulation pump not properly working
Once the problem has been identified and corrected the pressure switch
will close which will energize the heater.
CIRCULATION PUMP AND
CIRCULATION PUMP THERMAL
CUT-OFF
The circulation pump is a dedicated, water cooled, energy efficient, quiet
pump that provides continuous filtration for the spa. Since the pump is
water cooled, it is equipped with a thermal cut-off to prevent the pump
from being damaged by running hot when water is not present.
Reset the circulation pump’s thermal cut-off by disconnecting power to
the spa and allowing the pump to cool.
Tripping of the thermal cut-off is normally the result of one or a
combination of these problems: 1) clogged filter cartridge(s), 2) blockage
within the system plumbing, 3) power was not disconnected to the spa
before it was drained, or 4) an air lock in the plumbing lines. Once the
problem has been identified and corrected the pump thermal cut-off will
be able to be reset which will allow it to operate normally.
MISCELLANEOUS SERVICE
INFORMATION
The control and high-limit thermostats are equipped with electronic
sensors that are connected to the spa’s plumbing. Never cut or kink the
wires that connect the sensors to the thermostats within the control box.
The jet pump is equipped with a thermal overload cutoff switch that is
designed to protect the pump from overheating. If the pump shuts itself
off in an older spa, it could indicate failure of the pump motor bearings. If
the pump shuts itself off in a new spa, it is usually the result of one or a
combination of the following factors:
Thermal overload: Although mass-produced, not all thermal overload
cutoffs are exactly the same. Some are more sensitive than others and
will shut the pump off at lower temperatures.
High temperature: All CALDERA spa models are equipped with a jet
pump shroud that vents the heat generated by the pump motor to the
outside of the equipment compartment, and back into the spa water. If
the vent is blocked by masonry, grass or debris, overheating of the jet
pump may occur. Once the pump motor has cooled sufficiently and any
blockage has been removed from the vent opening, the jet pump can
be restarted.
Friction: Sometimes the moving parts of a new pump are tight enough
to cause heat build-up due to friction. After a normal break-in period,
the pump will run cooler.
Improper wiring: If the spa is connected with an extension cord, and/
or the house wiring is undersized, the pump may starve for voltage and
therefore may draw more amperage and generate excessive heat.
Service Information
Page 38
If the pump is shutting down due to excessive heat, make sure the
equipment compartment has adequate ventilation. The air gap at the
bottom must not be blocked. Should your jet pump continue to shut off
after short periods of use, contact a qualified service technician.
ACTS INVALIDATING WARRANTY
The limited warranty is void if the CALDERA spa has been improperly
installed, subjected to alteration, misuse, or abuse, or if any repairs
on the spa are attempted by anyone other than an authorized
representative of WATKINS WELLNESS. Alteration shall include any
component or plumbing change, electrical conversion, or the addition
of any non-approved sanitation or water purification device or heating
system which contributes to component or unit failure or unsafe
operating system. Misuse and abuse shall include any operation of
the spa other than in accordance with WATKINS WELLNESS printed
instructions, or use of the spa in an application for which it is not
designed; specifically: use of the spa in a non-residential application;
damage caused by operation* of the spa at water temperatures outside
the range of 1.5°C (35°F) and 49°C (120°F); damage caused by a
dirty, clogged or calcified filter cartridge; damage to the spa surface
caused by the use of tri-chloro chlorine, misuse of chemical tablets in a
floater, acid, or any other spa chemicals or spa surface cleaners which
are not recommended by WATKINS WELLNESS; damage caused by
allowing undissolved spa sanitizing chemicals to lie on the spa surface
(no spa surface material can withstand this kind of abuse); damage
to components or spa surface caused by improper water chemistry
maintenance; and damage to the spa surface caused by leaving the spa
uncovered while empty of water and in direct exposure to sunlight (this
may cause solar heating distress in warm weather regions). These are
considered abuses and may invalidate this warranty.
*Operation of the spa does not mean “use” of the spa! WATKINS
WELLNESS does not recommend using the spa if the water
temperature is above or below the spa’s control panel temperature
range.
DISCLAIMERS
WATKINS WELLNESS shall not be liable for loss of use of the
CALDERA spa, or other incidental, consequential, special, indirect, or
punitive costs, expenses or damages, which may include but are not
limited to the removal of a permanent deck or other custom fixture, or the
necessity for crane removal. Any implied warranty shall have a duration
equal to the duration of the applicable limited warranty stated above.
Some states do not allow limitations on how long an implied warranty
lasts. Under no circumstances shall WATKINS WELLNESS or any of its
representatives be held liable for injury to any person or damage to any
property, however arising.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you.
CUSTOMER SERVICE
If you have any questions about any aspect of your CALDERA spa
set-up, operation,or maintenance that have not been answered by this
manual, consult your CALDERA dealer.
TROUBLESHOOTING
Should you experience any problem whatsoever, do not hesitate to
contact your authorized CALDERA dealer. Located below and on the
next page are some tips to help you to diagnose and rectify some more
common sources of trouble yourself, if you choose to do so.
SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE
Problem Probable causes Solutions
Cloudy Water Dirty filters
Excessive oils / organic matter
Improper sanitization
Suspended particles / organic matter
Overused or old water
Clean filters
Shock spa with sanitizer
Add sanitizer
Adjust pH and/or alkalinity to recommended range
Run jet pump(s) and clean filters
Drain and refill the spa
Water Odor Excessive organics in water
Improper sanitization
Low pH
Shock spa with sanitizer
Add sanitizer
Adjust pH to recommended range
Chlorine Odor Chloramine level too high
Low pH
Shock spa with sanitizer
Adjust pH to recommended range
Musty Odor Bacteria or algae growth Shock spa with sanitizer–if problem is visible or persistent, drain, clean and refill
the spa
Organic buildup / scum ring around spa Build-up of oils and dirt Wipe off scum with clean rag – if severe, drain the spa, use a spa surface and
tile cleaner to remove the scum, and refill the spa
Algae Growth High pH
Low sanitizer level
Shock spa with sanitizer and adjust pH
Shock spa with sanitizer and maintain sanitizer level
Eye Irritation Low pH
Low sanitizer level
Adjust pH
Shock spa with sanitizer and maintain sanitizer level
Skin Irritation / Rash Unsanitary water
Free chlorine level above 5 ppm
Shock spa with sanitizer and maintain sanitizer level
Allow free chlorine level to drop below 5 ppm before spa use
Stains Total alkalinity and/or pH too low
High iron or copper in source water
Adjust total alkalinity and/or pH
Use a metal deposit inhibitor
Scale High calcium content in water – total alkalinity and pH
too high
Adjust total alkalinity and pH – if scale requires removal, drain the spa, scrub off
the scale, refill the spa and balance the water
Service Information
Page 39
GENERAL OPERATION TROUBLESHOOTING GUIDE
Problem Probable causes Solutions
Entire spa is inoperative Power failure
GFCI tripped
Heater high-limit thermostat tripped
Spa lock activated
Check power source
Reset GFCI; call for service if it will not reset
Disconnect power for at least thirty seconds to reset heater high limit. If it will not
reset, check for clogged filters. If tripping continues, call for service.
Deactivate spa lock
Spa does not heat; jets and light
operate (Orange logo "Ready", and
Gray logo "Power" indicators are
blinking)
Integrated pressure switch open
Circulation pump thermal cut-off tripped
Check for clogged filters. Integrated pressure switch will reset when the flow of water
through the heater has been restored. Call for service if the heater trips frequently.
Check for clogged filters or air locks in plumbing. Disconnect power to the spa, allow
circulation pump to cool. Circulation pump thermal cut-off will reset when pump has
cooled and power is reapplied. Call for service if circulation pump thermal cut-off
trips frequently.
Jets weak or surging Spa water level too low
Filters clogged
Air valves are closed
Add water
Clean filters
Open air valves
Lights inoperative
Spa lock activated
Light wiring or assembly is faulty
Deactivate spa lock
Call for service, replace light assembly
Spa not heating properly Temperature set too low
Spa cover improperly positioned
Dirty Filter
Summer Timer On
Set control panel to a higher temperature.
Align spa cover
Clean filter
Turn summer timer mode to off position
Gray Logo "Power" indicator blinking Heater high-limit thermostat tripped Disconnect power for at least thirty seconds to reset heater high limit. If it will not
reset, check for clogged filters. If tripping continues, call for service.
Orange Logo "Ready" indicator
blinking
Temperature sensor problem Disconnect power for at least thirty seconds. If blinking continues, call for service.
Pump motor will not function Motor overload condition
Control switch failure if jet symbol does not
come on
Let cool for one hour. Motor overload will reset automatically. If problem persists,
contact your CALDERA dealer
Disconnect spa and contact your CALDERA dealer
Noisy pump or motor Low water level Add water to normal level (2.5 cm above highest jet)
Pump motor runs, but low or no water/
jet pressure
Air control valve closed or blocked
Low water level
Dirty filter cartridge
Jet blocked
Clogged suction or skimmer basket
Open or clean air valve
Add water to normal level (2.5 cm above highest jet)
Clean filter cartridge
Remove jet face eyeball and clean orifice
Clean suction cover or skimmer basket
Diverter valves are difficult to turn
Sand or grit inside valves
Clean and lubricate valve per diverter valve maintenance instructions.
After filling or refilling the spa: a jet
pump is operating, but water is not
flowing from any of its jets
Pump is not properly primed
Turn off power to the spa at the breaker and remove the equipment compartment
door.
Loosen the union on the top of the pump(s) to allow the air to escape, and then
hand-tighten the union(s).
Turn power back on, activate the pump, and check to make sure the union is tight
enough to keep it from leaking. Replace the equipment doors.
OR: Remove and reinstall the FROG cap.
Service Information
Page 40 Service Information
DOOR PANEL REMOVAL
* 1
Locate the two buttons
below the front panel
on the same side as the
Main Control Panel
* 2
* 3
Pull bottom away from spa, lower
slightly and remove from spa. Place
door panel in cool shaded place.
Button Button
Push up and hold one of
the buttons using an Allen
wrench less than ¼" (6 mm)
in width or small screwdriver
into the center of the safety
lock then pull the door panel
away from the spa next to
that button location. Repeat
procedure on second button.
Main Control Panel
Safety Lock
DOOR PANEL REPLACEMENT
* 1
Raise door panel placing top
under Stainless border with bottom
slightly away from spa.
Push door panel against spa allowing it
to rest above the wood frame. Repeat on
other side of door panel
* 2
* 3
Push bottom of door panel all the
way in making it even with existing
panels.
If necessary, slide door panel from
side to side making the spacing
even on both sides of the door.
Safety Lock
The illustrations are to be used as a reference
only (your spa may look different).
Vista, California
USA
This manual contains installation, operating, maintenance, and service information for the following CALDERA spas
304136.18 B (12/17)
UTOPIA SPECIFICATIONS
CAUTION: WATKINS WELLNESS suggests a structural engineer or contractor be consulted before the spa is placed on an elevated deck.
* NOTE: The “Filled weight” and “Dead weight” of the spa includes the weight of the occupants (assuming an average occupant weight of 80.0 kg).
The GFCI may also be referred to as an ELCB (Earth Leakage Circuit Breaker) or as an RCD (Residual Current Device).
CANTABRIA
231 cm
x
274 cm
97 cm 10 m² 3,000 2,325
liters 595 kg 3,560
kg
680 kg/
230 volt, 16 and 25 amp
Single phase GFCI
protected circuit
GENEVA
226 cm
x
226 cm
97 cm 10 m² 3,000 1,550
liters 455 kg 2,485
kg
590 kg/
230 volt, 16 and 25 amp
Single phase GFCI
protected circuit
NIAGARA
226 cm
x
226 cm
97 cm 10 m² 3,000 1,525
liters 450 kg 2,535
kg
600 kg/
230 volt, 16 and 25 amp
Single phase GFCI
protected circuit
TAHITIAN
213 cm
x
213 cm
91 cm 10 m² 3,000 1,425
liters 410 kg 2,315
kg
610 kg/
230 volt, 16 and 25 amp
Single phase GFCI
protected circuit
FLORENCE
213 cm
x
213 cm
91 cm 10 m² 3,000 1,365
liters 410 kg 2,235
kg
585 kg/
230 volt, 16 and 25 amp
Single phase GFCI
protected circuit
PROVENCE
198 cm
x
213 cm
89 cm 7 m² 3,000 1,005
liters 395 kg 1,715
kg
515 kg/
230 volt, 16 and 25 amp
Single phase GFCI
protected circuit
Footprint
dimensions
Water
capacity
Filled weight*
Electrical
Requirements
Effective
filter area
Height
Heater
(Watts)
Dry weight
Dead weight
©
2017 WATKINS WELLNESS.
Caldera Spas is a trademark of WATKINS WELLNESS, registered in the U.S., Canada, CTM and other countries. FROG is a registered trademark of
King Technologies.
iPod is a trademark of Apple Inc.
35

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U ontvangt een email met instructies om u voor één of beide opties in te schrijven.


Ontvang uw handleiding per email

Vul uw emailadres in en ontvang de handleiding van Caldera Utopia - serie 2018 in de taal/talen: Engels als bijlage per email.

De handleiding is 8.75 mb groot.

 

U ontvangt de handleiding per email binnen enkele minuten. Als u geen email heeft ontvangen, dan heeft u waarschijnlijk een verkeerd emailadres ingevuld of is uw mailbox te vol. Daarnaast kan het zijn dat uw internetprovider een maximum heeft aan de grootte per email. Omdat hier een handleiding wordt meegestuurd, kan het voorkomen dat de email groter is dan toegestaan bij uw provider.

Stel vragen via chat aan uw handleiding

Stel uw vraag over deze PDF

Andere handleiding(en) van Caldera Utopia - serie 2018

Caldera Utopia - serie 2018 Gebruiksaanwijzing - Nederlands - 44 pagina's

Caldera Utopia - serie 2018 Gebruiksaanwijzing - Deutsch - 44 pagina's


Uw handleiding is per email verstuurd. Controleer uw email

Als u niet binnen een kwartier uw email met handleiding ontvangen heeft, kan het zijn dat u een verkeerd emailadres heeft ingevuld of dat uw emailprovider een maximum grootte per email heeft ingesteld die kleiner is dan de grootte van de handleiding.

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

Controleer uw email en volg de aanwijzingen op om uw inschrijving definitief te maken

U heeft geen emailadres opgegeven

Als u de handleiding per email wilt ontvangen, vul dan een geldig emailadres in.

Uw vraag is op deze pagina toegevoegd

Wilt u een email ontvangen bij een antwoord en/of nieuwe vragen? Vul dan hier uw emailadres in.



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