COVER SERIAL NUMBER: ______________________________
In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior surfaces (decks and
gazebos). In addition, some communities have adopted residential barrier codes which may require fencing and/or self-closing gates on the property
to prevent unsupervised access to a pool (or spa) by children under 5 years of age. Your CALDERA spa is equipped with a locking cover that meets
the ASTM F1346-91 Standard for Safety Covers, and as a result, is usually exempt from most barrier requirements. As a general practice, your local
Building Department will inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit.
Your CALDERA dealer can provide information on which permits may be required.
WELCOME
Watkins Wellness congratulates you on your decision to enjoy the finest spa available. Welcome to the
growing family of Caldera® spa owners.
NOTE: This is an example. Your spa’s
label will contain different information.
Peel off top sticker and place here.
MODEL: MARTINIQUE
SERIES: PARADISE
SERIAL: MRA22E119XXXXX
RATINGS: 240V, 50Hz
1280 Park Center Dr., Vista, CA 92081
Watkins Manufacturing Corp.
MRA22E119XXXX
MRA22E119XXXXX
MRA22E119XXXXX
MRA22E119XXXXX
TABLE OF CONTENTS
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS ..............................1
IMPORTANT SPA INSTRUCTIONS ......................................3
GETTING STARTED
MAIN SPA FEATURES ...........................................................4
blower) wet/dry shop vac must be used to effectively remove water
that is trapped inside the plumbing lines.
3. Attach the vacuum hose to the vacuum side of the shop vac.
Vacuum all openings and orifices as follows:
a. Jet openings: start with the jets at the top and move
downward (if suction is coming from another jet, block off the
other jet using a large rag – this will help pull out the water that
is trapped deeper inside the main line).
b. Filter suction fittings and filter compartment.
c. Main drain outlet (it may be necessary to cover the drain grate
tightly with a rag when vacuuming the main drain to ensure
water is drawn completely from the internal plumbing system).
4. Thoroughly dry the spa shell with a clean towel.
5. Remove pump door first. Once door is removed unscrew the pump
drain plugs located on the front of the pump housing. Allow all
water to drain out. Place the drain plugs in a ziplock bag and store
near the pumps. Replace the drain plugs on Start-up.
6. Unscrew the pump unions and allow the water to drain. Loosen
and remove hose attached to circulation pump to allow any
remaining water from heater and spa to drain out. Replace
circulation pump hose once water is drained. NOTE: Tighten the
pump unions prior to filling the spa.
7. Replace the main drain cap.
8. Using a long-extension funnel, pour anti-freeze into all standpipes,
filter suction fittings, jet orifices and water feature orifices. Add
enough anti-freeze to ensure adequate protection – in many
cases, you will see the liquid in the orifice, or coming out of another
location.
CAUTION: Use only Propylene Glycol as your anti-freeze. This is
non-toxic. Never use an automobile anti-freeze (Ethylene Glycol)
since it is toxic!
9. Close the spa cover and fasten the cover tie downs. Cover the spa
cover with two pieces of plywood to evenly distribute the weight of
snow and ice. Secure a plastic sheet, or tarp, over the spa cover
and plywood.
10. Replace the equipment access door, if removed.
OPENING INSTRUCTIONS:
1. Remove plywood and plastic sheet. Open the spa cover by
unfastening the cover tie downs.
2. Follow the Start-up Procedures in the Getting Started section of
the Owner’s Manual. Do not install filters to prevent them from
exposure to the anti-freeze.
3. As part of this process, superchlorinate the spa water by adding
three teaspoons of chlorine (sodium dichlor) per 950 liters (250
gallons) of spa water into the filter compartment. This is twice the
normal amount of chlorine needed for superclorination. This extra
amount of chlorine is needed to destroy the anti-freeze.
NOTE: A defoamer may be needed to decrease the amount of
foam caused by the anti-freeze.
4. Drain your spa to ensure removal of anti-freeze. Do not drain water
on grass or plants due to excessive chlorine level.
5. After the spa has completely drained, re-install your filter and
follow the Start-up Procedures in the Getting Started section of the
Owner’s Manual.
IMPORTANT: Always keep spa covered when not in use, whether
it is empty or full.
Spa Care and Maintenance
Spa Care and Maintenance
Page 27
CARE OF THE SPA PILLOWS
The spa pillows will provide years of comfort if treated with care. They
have been positioned above the water level to minimize the bleaching
effects of chlorinated water and other spa water chemicals. To extend
their life, whenever the spa shell is being cleaned, the spa pillows should
be removed and cleaned. Body oils can be removed with a mild soap
and water solution. ALWAYS rinse off the spa pillows thoroughly to
remove any soap residue. If the spa is not going to be used for a long
period of time (that is during a vacation or if the spa is winterized), or
when the spa water is being super-chlorinated, the spa pillows should be
removed until the next use of the spa.
TO REMOVE AND REPLACE THE SPA
PILLOWS:
1. Carefully lift one end of the pillow away from the spa shell.
2. Continue lifting one end until all pillow retainers are released from the
pillow.
IMPORTANT: Just pulling the pillow straight up and out of the shell
recess will eventually damage the pillow. This abuse is not covered
under warranty.
3. To reinstall the spa pillow, carefully bend the pillow slightly to allow
one of the pillow retainers to slip into the recess in the back of the
pillow.
4. Keeping the pillow slightly bent, slide the other pillow retainer into the
recess in the back of the pillow.
5. After all the pillow retainers are in place, press the pillow down into
the recess in the spa shell.
CARE OF THE EXTERIOR
SPA SHELL
Your CALDERA
spa has an acrylic shell. Stains and dirt generally will
not adhere to your spa’s surface. A soft rag or a nylon scrubber should
easily remove most dirt. Most household chemicals are harmful to your
spa’s shell. Always rinse off any spa shell cleaning agent with fresh
water.
SPA SKIRT
When cleaning the skirt of your spa, use only a soft cloth or sponge with
a mild soap and water solution. The use of an abrasive type cleaner or
applicator will be harmful to the exterior finish. Always thoroughly rinse
off the spa skirt with fresh water.
CARE OF THE SPA COVER
WARNING: The cover is a manual safety cover that meets or
exceeds all prevailing requirements of ASTM Standards for spa safety
covers when installed and used correctly as of the date of manufacture.
Non-secured or improperly secured covers are a hazard. Open the cover
to its fully open position before use.
VINYL COVER
The vinyl spa cover is an attractive, durable foam insulation product.
Monthly cleaning and conditioning are recommended to maintain its
beauty.
TO CLEAN AND CONDITION THE VINYL
COVER:
1. Remove cover from the spa and gently lean it against a wall or fence.
2. With a garden hose, spray cover to loosen and rinse away dirt or debris.
3. Using a large sponge and/or a soft bristle brush and a very mild soap
solution (1 teaspoon dishwashing liquid with 7.5 liters [2 gallons] of
water) or baking soda (sodium bicarbonate), scrub the vinyl top in a
circular motion. Do not let the vinyl dry with a soap film on it before it
can be rinsed clean.
4. Scrub the cover’s perimeter and side flaps. Rinse clean with water.
5. Rinse off the underside of the cover with water only (don't use soap),
and wipe it clean with a dry rag.
6. Use FRESHWATER Cover Shield to protect the cover.
SERVICE NOTE: To remove tree sap, use cigarette lighter fluid (not
charcoal lighter fluid). Use sparingly, and rinse with a saddle soap solution
immediately afterwards, then wipe dry.
IMPORTANT REMINDERS:
• DO remove snow buildup to avoid breakage of the foam core from
the additional weight of the snow.
• DO lock cover lock straps to secure the cover when the spa is not
in use.
• DO NOT drag or lift the spa cover using either the flaps or the cover
lock straps.
• DO NOT walk, stand, or sit on the cover.
• DO NOT place any metal or heat transferring object on the cover
or place any type of plastic tarp or drop cloth over the cover as
this may result in a melted foam core, which would not be covered
under the warranty.
• DO NOT use any lifting mechanisms, chemicals or cleaners except
those recommended by Watkins Wellness or its Authorized Sales
and Service Dealer.
Spa Care and Maintenance
Page 28
electrIcal reQuIrementS
ELECTRICAL REQUIREMENTS AND
PRECAUTIONS
Your CALDERA spa has been carefully designed to give you maximum
safety against electrical shock. Connecting the spa to an improperly
wired circuit will negate many of the spa’s safety features. Improper
wiring may also cause electrocution, risk of fire, and other risks of
injuries. Please read and follow the electrical installation requirements
and instructions for your spa completely! Unless otherwise stipulated by
your dealer, THIS IS YOUR RESPONSIBILITY.
SERVICE NOTE: All CALDERA spas have diagnostic functions that
are displayed on the control panel. Four flashing lines are visible on the
control panel if the heater high limit thermostat has tripped. If the four
flashing lines are visible, follow the instructions in the troubleshooting
section to identify and correct the cause. The four flashing lines will
stop flashing once the problem has been corrected.
CALDERASPAS MUST BE WIRED IN ACCORDANCE WITH ALL
APPLICABLE NATIONAL AND LOCAL ELECTRICAL CODES. ALL
ELECTRICAL WORK SHOULD BE DONE BY AN EXPERIENCED,
LICENSED ELECTRICIAN. WE RECOMMEND THE USE OF
APPROPRIATE ELECTRICAL CONDUIT, FITTINGS, AND WIRE FOR
ALL CIRCUITS.
The KAUAI spa requires a 16 amp, single phase, 220-240 volt, three
wire service (one line, one neutral, one ground). By using a 16 amp
service, the heater will not operate whenever the jet pump is running
in the high speed mode. Upgrading to a 32 amp service will allow the
heater and the high speed mode of the jet pump to run simultaneously.
When upgrading the KAUAI spa to a 32 amp service, jumper
JP3 must be removed from the control box prior to powering up
the spa. The MAKENA, SALINA, MARTINIQUE, SEYCHELLES
and REUNION spas require a dual electrical service using a 16 & 25
amp breaker and wired per the illustration found on the next page.
Additionally, one main disconnect switch with at least 3mm separation
between contacts must be used for all electrical circuits to the spa.
Mount the subpanel according to local codes, but not closer than 1.5
meters (5') away. Your spa must be supplied by a residual current
device (RCD) - with a tripping rating not exceeding 30 mA in an
electrical subpanel.
CONDUIT INSTALLATION
INSTRUCTIONS
1. To connect the electrical service, first remove the 2 screws from
the equipment compartment door. Slightly pull the door panel out
from the bottom using the notches in the door panel on one side
then the other, then lower and remove door panel from the spa.
2. Locate the control box. Loosen the screws on the front of the
control box. Remove the screws and the control box cover.
3. Insert power wires into access opening from either side below the
front corner, you will find a plastic cap attached to spa.
4. Connect the supply conduit to the control box and connect the
wiring as detailed below and on the wiring diagram label on the
inside of the control box cover.
WARNING: Removing or bypassing any RCD breaker will result in
an unsafe spa and will void the spa’s warranty.
IMPORTANT: Should you ever find the need to move or relocate your
CALDERA spa, it is essential that you understand and apply these
installation requirements. Your CALDERA spa has been carefully
engineered to provide maximum safety against electric shock.
Remember, connecting the spa to an improperly wired circuit will
negate many of its safety features.
NOTE: Long wiring runs may require larger-gauge wire than stated.
Electrical Requirements
WIRING DIAGRAMS
MAKENA• SALINA• MARTINIQUE• SEYCHELLES • REUNION
HOT,
NEUTRAL,
INPUT
INPUT
HOT,
NEUTRAL,NEUTRAL,
NEUTRAL,
HOT,
HOT,
GROUND,
RCD BREAKER
RCD BREAKER
(HEATER)
(JET PUMPS)
CONTROL BOX
Page 29
NOTES: Connect supply wiring as shown in the diagrams above.
Connect only to a circuit which is protected by a RCD (Residual Current Device).
KAUAI
TB1
2
2
2
2
2
22
22
N,
20 Amp
220-240VAC
4.0 MM
4.0 MM
L,
#8AWG 10.0MM
16 AMP
4.0 MM
N,
L,
4.0 MM
GND
(10.0 MM )(10.0 MM )
(10.0 MM )
(32 AMP)
(10.0 MM )
(40 Amp)
Electrical Requirements
HOT,HOT,
NEUTRALNEUTRAL
GROUND,
RCD BREAKER
Tahatian
7
2
3
4
5
6
81
EQUIPMENT COMPARTMENT
The illustration below is to be used as a reference only (your spa may look different). The equipment compartment is located behind the front panel of the
spa below the Main Control Panel.
1. Jet pump*
2. EnergyPro
®
heater
3. ENERGY PRO Circulation Pump
4. Advent
®
Control Box
5. Ozone Generator (optional)
6. Bonding terminal
7. Bluetooth Music (optional)
8. Subwoofer (optional)
1
Page 30Installation
InStallatIon
SITE PREPARATION
You probably have a spot picked out for your new spa, whether it’s
indoors or outdoors, on a patio or on a deck. Please make sure you
check the following:
• Always put your spa on a structurally sound, level surface. A
filled spa can weigh a great deal. Make certain that the location
you choose can support the weight of your filled spa.
• Don’t forget to level your spa before filling it. (See the Spa
Leveling Preparation.)
• Locate your equipment compartment, which houses all of the
electrical components, in a place where water will drain away
from it. Allowing water into the equipment compartment can
damage the electronics, or may result in tripping your house’s
circuit breaker.
• Leave yourself easy access to the circuit breakers in the
subpanel.
• Leave access to the equipment compartment for periodic spa
care and maintenance.
WARNING: Damage to the spa’s equipment compartment
components or internal plumbing as a result of rodent
infestation is NOT covered under your warranty!
OUTDOOR AND PATIO INSTALLATION
No matter where you install your new spa, it’s important that you have
a solid foundation to support it. Structural damage to the spa, resulting
from incorrect installation, or placement on an inadequate foundation, is
not covered under the spa’s limited warranty.
If you install the spa outdoors, we recommend a reinforced concrete pad
at least four inches thick. The reinforcing rod or mesh in the pad should
be attached to a bond wire.
DECK INSTALLATION
To be certain your deck can support your spa, you must know the
deck’s maximum load capacity. Consult a qualified building contractor
or structural engineer. To find the weight of your spa, its contents and
occupants, refer to the Spa Specification chart on back cover. This
weight per square foot must not exceed the structure’s rated capacity, or
serious structural damage could result.
INDOOR/BASEMENT INSTALLATION
Be aware of some special requirements if you place your spa indoors.
Water will accumulate around the spa, so flooring materials must
provide a good grip when wet. Proper drainage is essential to prevent
a build-up of water around the spa. When building a new room for the
spa it is recommended that a floor drain be installed. The humidity will
naturally increase with the spa indoors. Water may get into woodwork
and produce dry rot, mildew, or other problems. Check for airborne
moisture’s effects on exposed wood, paper, etc. in the room. To minimize
these effects, it is best to provide plenty of ventilation to the spa area. An
architect can help to determine if more ventilation must be installed.
CALDERA spas are equipped with a jet pump shroud to remove
excessive heat from the equipment compartment. Find this vent and be
sure the vent is not blocked by anything, including carpeting.
Your CALDERA dealer can help you with local information such as
zoning regulations and building codes.
WARNING: Please keep the area around your spa well ventilated
when it is installed indoors or in a confined area.
Inadequate ventilation around the spa could cause a build-up of a
higher-than-normal concentration of spa chemicals and/or bacterial
fragments. These dispersed spa chemicals and/or bacterial fragments
can be inhaled, and may result in breathing difficulties or lung damage
in certain people suffering from a compromised immune system
or respiratory infection. If you or other bathers are affected by this
condition, please seek medical attention as soon as possible.
In addition to the above, properly clean and maintain your spa as follows:
• Follow all procedures in this owner’s manual and printed
instructions on all water care (chemical) products packaging.
• Test the water regularly to ensure proper levels of sanitizers,
pH, and other water care requirements.
• Drain, clean, and refill your spa with fresh water on a regular
schedule, and in accordance with this owner’s manual.
• Clean the filter at least once per month.
• Check to make sure you have proper circulation throughout
your spa water system.
• Have spa users bathe before entering the spa water.
SPA LEVELING PREPARATION
Concrete sloped at 1.5 cm per 3 m (.5" per 10') is preferred so that rain
water and water spillover will run off and not puddle underneath the spa
(water under the spa for long periods of time may cause the wood to
deteriorate). Other options are brick, stepping stone, or blocks.
It is important to note that soft surfaces, even when stepping stones are
used to evenly distribute the weight of the spa, will have a tendency to
settle, thus resulting in an unleveled spa.
NOTE: Placing the spa on grass or dirt may increase the amount of
debris which is inadvertently brought into the spa water and may cause
harm to your equipment as well as the spa surface, which is not covered
under warranty.
Slope 1.5 cm per 3 m for proper drainage.
3 m
1.5 cm
Stepping stones or brick may settle
causing the spa to be unlevel.
Page 31
Installation
SPA COVER INSTALLATION
1. Place the cover squarely on the spa.
2. Position the tie-down locks included with your cover on the
side of the spa so that they are easily reached by the cover
tie-down straps. Allow for about 1.5 - 2 cm (1/2” to 3/4”) slack
in the straps to make it easy to insert straps into locks and to
compensate for vinyl shrinkage in cold weather.
3. Attach the locks with the screws provided and insert the cover
tie-down straps into the locks.
NOTE: Keeping the cover in place any time the spa is not in use will
reduce the amount of time the heater operates, thereby minimizing
operating costs.
Your CALDERA spa has been thoroughly tested during the
manufacturing process to ensure reliability and long-term customer
satisfaction. A small amount of water may have remained in the
plumbing after testing and, as a result, may have spotted the spa shell
or the spa siding prior to delivery. Before filling the spa, wipe the spa
shell clean with a soft rag. The following instructions must be read and
followed exactly to ensure a successful start-up or refill.
DELIVERY ACCESS
NOTE: It may be necessary to allow for additional over-head clearance if the spa
will be rolled up or down an incline or moved up or down a short flight of stairs.
Use the information in the chart on the next page to determine the requirements
for access to your desired location. It may be necessary to remove a gate, part
of a fence, or other movable obstructions in order to roll the spa to its installation
site. About ten percent of the time, a crane is the only way to install the spa by
lifting it to its final destination.
If the spa has to be taken off of the cart to go over a wall (either because the
entry area is too narrow, the eaves are too low, the corner is too tight, or the
stairway is too steep), a crane will be required. Don’t be alarmed!
The crane has a truck-mounted boom which can fit right in your driveway. It is run
by a licensed and insured operator.
For a charge, the crane operator will
lift your spa over walls, buildings,
or any other obstruction and place
it as close to the installation site
as possible. The CALDERA spa
delivery personnel will supervise the
crane delivery and complete the spa
installation. Crane delivery typically
takes an average of 30 minutes to
complete.
NOTE: If your spa delivery requires
the use of a crane, you may be
required to pay for its services at the
completion of the delivery.
COVER INSTALLATION
TIE-DOWN
STRAP
LOCK
COVER
KEY
SCREWS (2)
DANGER. RISK OF INJURY.
• Never leave a spa uncovered or unattended.
• Never leave a spa cover unlocked.
• Do not stand, sit, or lie on the cover.
SPA DIMENSIONS
ModelWidth (W)Length (L)Height (H)
MAKENA91 cm (36")226 cm (7'5")226 cm (7'5")
SALINA91 cm (36")226 cm (7'5")226 cm (7'5")
MARTINIQUE88 cm (34")226 cm (7'5")193 cm (6'4")
SEYCHELLES91 cm (36")213 cm (7'0")213 cm (7'0")
REUNION91 cm (36")213 cm (7'0")213 cm (7'0")
KAUAI75 cm (29.5")213 cm (7'0")165 cm (5'5")
How is your width and height clearance?
Protruding electric meters
A/C units
Do you have sufficient
overhead clearance?
Check low roof eaves,
overhanging branches,
rain gutters
Is the path clear?
Move away branches, dog
houses, firewood, etc.
If there is a 90 turn, can we
clear it? (The spa will not bend.)
No more than 6 consecutive
stairs without a landing
to accommodate the spa
Gas meters
Check all gates
HOUSE
BACK YARD
STREET
How is your width & height clearance?
Check all gates
Protruding electric meters
Gas Meters
A/C units
Do you have sufficient
overhead clearance?
Check low roof eaves,
overhanging branches,
rain gutters
Is the path clear?
Move away branches, dog
house, firewood, etc.
If there is a 900 turn, can we
clear it? (the spa will not bend)
No more than 6 consecutive
stairs without a landing to
accommodate the spa
230V WIRING ACCESS
OPENINGS ON RIGHT & LEFT HAND SIDE BELOW CORNER
DOOR
DRAIN
POWER CONNECTION ACCESS
Page 32
NOTE: Watkins Wellness requires that the MAKENA and SALINA be installed on a minimum 10 cm (4") thick reinforced concrete pad or structurally sound deck able to
support the “dead weight” found in the spa specification chart.
WARNING: The MAKENA and SALINA must not be shimmed in any manner.
MAKENAANDSALINA DIMENSIONS
NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions.
Installation
SPA DRAIN
FRONTVIEW
ELECTRICAL
OUTLET
ELECTRICAL
OUTLET
76.20cm
36.02in
30.00in
30.00cm11.81in2.5in
91.48cm
6.35cm
DOOR PANEL
69.5in176.53cm
BOTTOM VIEW
OUTLET
ELECTRICALELECTRICAL
OUTLET
DOOR SIDE
R5.44in
2.89in
13.81cm
2.89in
89.32in226.86cm
OVERALL
82.81in
PEDESTAL
210.34cm
PEDESTAL
210.34cm
7.35cm
7.35cm
82.81in
OVERALL
89.36in226.97cm
FRONT VIEW
ELECTRICAL
CUTOUT
ELECTRICAL
CUTOUT
2.5" (6 cm)
30" (76 cm)
36" (91 cm)
DOOR
69.5" (176.5 cm)
11.75" (30 cm)
DOOR SIDE
OVERALL
89" (226)
PEDESTAL
82.75" (210.5 cm)
3" (7 cm)
3" (7 cm)
ELECTRICAL
CUTOUT
BOTTOM VIEW
AIR VENTS BELOW DOOR
DO NOT BLOCK
SPA DRAIN
RADIUS
5.5" (14 cm)
ELECTRICAL
CUTOUT
PEDESTAL
82.75" (210.5 cm)
OVERALL
89" (226)
Page 33
OUTLET
BOTTOM VIEW
ELECTRICAL
ELECTRICAL
OUTLET
DOOR SIDE
212.41cm
89.70in
3in7.35cm
PEDESTAL
83.63in
13.81cm
227.85cm
R5.44in
OVERALL
70.25in178.44cm
7.33cm
PEDESTAL
3in
OVERALL
76.70in194.83cm
SPA DRAIN
OUTLET
ELECTRICALELECTRICAL
OUTLET
FRONTVIEW
6.35cm2.50in
10.42in
77.47cm
26.48cm
30.50in
34.00in86.36cm
DOOR
56.75in144.15cm
NOTE: Watkins Wellness recommends that the MARTINIQUE be installed on a minimum 10 cm (4") thick reinforced concrete pad or structurally sound deck able to
support the “dead weight” found in the spa specification chart.
WARNING: The MARTINIQUE must not be shimmed in any manner.
MARTINIQUE
NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions.
Installation
OUTLET
BOTTOM VIEW
ELECTRICAL
ELECTRICAL
OUTLET
DOOR SIDE
212.41cm
89.70in
3in7.35cm
PEDESTAL
83.63in
13.81cm
227.85cm
R5.44in
OVERALL
70.25in178.44cm
7.33cm
PEDESTAL
3in
OVERALL
76.70in194.83cm
SPA DRAIN
OUTLET
ELECTRICALELECTRICAL
OUTLET
FRONTVIEW
6.35cm2.50in
10.42in
77.47cm
26.48cm
30.50in
34.00in86.36cm
DOOR
56.75in144.15cm
FRONT VIEW
ELECTRICAL
CUTOUTELECTRICAL
CUTOUT
2.5" (6 cm)
30.5" (77.5 cm)
34" (86 cm)
DOOR
56.75" (144 cm)
10.5" (26.5 cm)
DOOR SIDE
PEDESTAL
70.25" (178.5 cm)
3" (7 cm)
3" (7 cm)
ELECTRICAL
CUTOUT
BOTTOM VIEW
AIR VENTS BELOW DOOR
DO NOT BLOCK
SPA DRAIN
RADIUS
5.5" (14 cm)
OVERALL
89" (226)
PEDESTAL
83.5" (212.5 cm)
OVERALL
76" (193)
ELECTRICAL
CUTOUT
Page 34
SEYCHELLES
NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions.
NOTE: Watkins Wellness recommends that the SEYCHELLES be installed on a minimum 10 cm (4") thick reinforced concrete pad or structurally sound deck able to
support the “dead weight” found in the spa specification chart.
WARNING: The SEYCHELLES must not be shimmed in any manner.
Installation
FRONT VIEW
AIR VENTS BELOW DOOR
DO NOT BLOCK
BOTTOM VIEWOVERALL
84" (213 cm)
ELECTRICAL
CUTOUT
ELECTRICAL
CUTOUT
OVERALL
84" (213)
PEDESTAL
79" (199cm)
PEDESTAL
79" (199 cm)
RADIUS
5.5" (14 cm)
36" (91 cm)
30" (76 cm)
2.5" (6 cm)
ELECTRICAL
CUTOUT
SPA DRAIN
10" (26 cm)
ELECTRICAL
CUTOUT
DOOR
65" (165 cm)
3" (7 cm)
3" (7 cm)DOOR SIDE
Page 35
Installation
REUNION
NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions.
NOTE: Watkins Wellness recommends that the REUNION be installed on a minimum 10 cm (4") thick reinforced concrete pad or structurally sound deck able to support
the “dead weight” found in the spa specification chart.
WARNING: The REUNION must not be shimmed in any manner.
FRONT VIEW
AIR VENTS BELOW DOOR
DO NOT BLOCK
BOTTOM VIEWOVERALL
84" (213 cm)
ELECTRICAL
CUTOUT
ELECTRICAL
CUTOUT
OVERALL
84" (213)
PEDESTAL
79" (199cm)
PEDESTAL
79" (199 cm)
RADIUS
5.5" (14 cm)
36" (91 cm)
30" (76 cm)
2.5" (6 cm)
ELECTRICAL
CUTOUT
SPA DRAIN
10" (26 cm)
ELECTRICAL
CUTOUT
DOOR
65" (165 cm)
3" (7 cm)
3" (7 cm)DOOR SIDE
Page 36
29.5in74.92cm
23.5in59.80cm
ELECTRICAL
OUTLET
161.77cm
78in198.76cm
PEDESTAL
210.03cm
OVERALL
OVERALL
13.81cm
83in
R5in
PEDESTAL
150.50cm59in
64in
7.35cm3in
3in7.35cm
ELECTRICAL
OUTLET
11in6.35cm2.5in
29.02cm
NOTE: Watkins Wellness recommends that the KAUAI be installed on a minimum 10 cm (4") thick reinforced concrete pad or structurally sound deck able to support the
“dead weight” found in the spa specification chart.
WARNING: The KAUAI must not be shimmed in any manner.
KAUAI
NOTE: All dimensions are approximate; measure your spa before making critical design or pathway decisions.
FRONT VIEW
ELECTRICAL
CUTOUT
SPA DRAIN
OVERALL
BOTTOM VIEW
ELECTRICAL
OUTLET
DOOR SIDE
ELECTRICAL
OUTLET
OVERALL
Installation
ELECTRICAL
CUTOUT
84" (213 cm)
DOOR
65" (165 cm)
AIR VENTS BELOW DOOR
DO NOT BLOCK
11" (29 cm)2.5" (6 cm)
23.5" (60 cm)
29.5" (75 cm)
65" (165 cm)
3" (7 cm)
3" (7 cm)
RADIUS
5.5" (14 cm)
PEDESTAL
60" (152.5 cm)
PEDESTAL
79" (199 cm)
Page 37
ServIce InformatIon
GENERAL INFORMATION
Your CALDERA spa has been designed to provide years of trouble-
free use. As with any appliance, problems may occasionally occur that
require the expertise of a qualified service person. Though such simple
repairs as resetting a RCD breaker, or resetting a high limit thermostat
may not require a service call, they may indicate that a more serious
condition exists. These conditions may require an experienced service
person. Before calling for service, please refer to the Troubleshooting
Guide. Always retain your original sales receipt for future reference.
RCD AND HIGH LIMIT THERMOSTAT
If your spa fails to operate at any time, first check the power supply to
the spa.
Check each of the RCD breakers in the subpanel. If a RCD has tripped,
reset it. If it will not reset, this may be an indication of a ground fault
(short circuit) within the electrical components. Contact an Authorized
Service Technician for a complete diagnosis.
If upon checking the RCD’s you find that they have not tripped, check
the house breaker panel and ensure the main breaker for the electrical
circuit supplying the spa has not tripped. If it has, this is an indication
that the circuit was either overloaded or a ground fault exists between
the breaker panel and the spa receptacle or subpanel. Contact a
qualified electrician.
If upon checking the main house breaker and spa RCD’s you find no
failures, check the high limit thermostat. To check it, simply turn off
power to the spa for 30 seconds. This will automatically reset the high
limit thermostat if it has tripped. If the spa energizes once you turn the
power back on, this indicates reduced water flow through the heating
system. Tripping of the high limit thermostat is normally a result of
one or a combination of these problems. 1) clogged filter cartridge(s),
2) blockage within the system plumbing, 3) a non-functioning heater
circulation pump, 4) power was not disconnected from the spa before it
was drained, 5) an air lock in the plumbing lines. (The Power Indicator
on the front of the spa’s control panel will also be blinking if the high limit
thermostat circuit has tripped.)
If the spa does not function after tripping and resetting the RCD’s or
resetting the high limit thermostat, then the problem should be referred
to an Authorized Service Technician. Refer to the Troubleshooting Guide
for additional service information.
HEATER AND INTEGRATED
PRESSURE SWITCH
Watkins Wellness unconditionally warrants the heater against any failure
that would require replacement. This warranty’s duration is equal to
the time period identified in the Heater Warranty. This warranty defines
unconditional as warranty coverage without exception provided that the
component has failed to operate properly within the spa’s system. This
means that conditions that would normally invalidate the limited
warranty, such as water chemistry damage, do not apply to the heater.
It is important to note that the heater is protected by both the heater high
limit thermostat circuit and the integrated pressure switch. The causes of
heater high limit tripping are discussed in the previous section.
If the spa is not heating, the red and green lights are blinking, but
the pump and light are operating, then the pressure switch may be
open. Opening of the pressure switch is normally a result of one or a
combination of these problems:
1. A clogged filter cartridge
2. Blockage within the system plumbing
3. Power was not disconnected to the spa before it was drained
4. An air lock in the plumbing lines
5. Circulation pump not properly working
Once the problem has been identified and corrected the pressure switch
will close which will energize the heater.
CIRCULATION PUMP AND
CIRCULATION PUMP THERMAL
CUT-OFF
The circulation pump is a dedicated, water cooled, energy efficient, quiet
pump that provides continuous filtration for the spa. Since the pump is
water cooled, it is equipped with a thermal cut-off to prevent the pump
from being damaged by running hot when water is not present.
Reset the circulation pump’s thermal cut-off by disconnecting power to
the spa and allowing the pump to cool.
Tripping of the thermal cut-off is normally the result of one or a
combination of these problems: 1) clogged filter cartridge(s), 2) blockage
within the system plumbing, 3) power was not disconnected to the spa
before it was drained, or 4) an air lock in the plumbing lines. Once the
problem has been identified and corrected the pump thermal cut-off will
be able to be reset which will allow it to operate normally.
MISCELLANEOUS SERVICE
INFORMATION
The control and high-limit thermostats are equipped with electronic
sensors that are connected to the spa’s plumbing. Never cut or kink the
wires that connect the sensors to the thermostats within the control box.
The jet pump is equipped with a thermal overload cutoff switch that is
designed to protect the pump from overheating. If the pump shuts itself
off in an older spa, it could indicate failure of the pump motor bearings. If
the pump shuts itself off in a new spa, it is usually the result of one or a
combination of the following factors:
• Thermal overload: Although mass-produced, not all thermal overload
cutoffs are exactly the same. Some are more sensitive than others and
will shut the pump off at lower temperatures.
• High temperature: All CALDERA spa models are equipped with a jet
pump shroud that vents the heat generated by the pump motor to the
outside of the equipment compartment, and back into the spa water. If
the vent is blocked by masonry, grass or debris, overheating of the jet
pump may occur. Once the pump motor has cooled sufficiently and any
blockage has been removed from the vent opening, the jet pump can
be restarted.
• Friction: Sometimes the moving parts of a new pump are tight enough
to cause heat build-up due to friction. After a normal break-in period,
the pump will run cooler.
• Improper wiring: If the spa is connected with an extension cord, and/
or the house wiring is undersized, the pump may starve for voltage and
therefore may draw more amperage and generate excessive heat.
• If the pump is shutting down due to excessive heat, make sure the
equipment compartment has adequate ventilation. The air gap at the
bottom must not be blocked. Should your jet pump continue to shut off
after short periods of use, contact a qualified service technician.
Service Information
Page 38
ACTS INVALIDATING WARRANTY
The limited warranty is void if the CALDERA spa has been improperly
installed, subjected to alteration, misuse, or abuse, or if any repairs
on the spa are attempted by anyone other than an authorized
representative of Watkins Wellness. Alteration shall include any
component or plumbing change, electrical conversion, or the addition
of any non-approved sanitation or water purification device or heating
system which contributes to component or unit failure or unsafe
operating system. Misuse and abuse shall include any operation
of the spa other than in accordance with Watkins Wellness printed
instructions, or use of the spa in an application for which it is not
designed; specifically: use of the spa in a non-residential application;
damage caused by operation* of the spa at water temperatures outside
the range of 1.5°C (35°F) and 49°C (120°F); damage caused by a dirty,
clogged or calcified filter cartridge; damage to the spa surface caused
by the use of tri-chloro chlorine, BCDMH, misuse of chemical tablets
in a floater, acid, or any other spa chemicals or spa surface cleaners
which are not recommended by Watkins Wellness; damage caused by
allowing undissolved spa sanitizing chemicals to lie on the spa surface
(no spa surface material can withstand this kind of abuse); damage
to components or spa surface caused by improper water chemistry
maintenance; and damage to the spa surface caused by leaving the spa
uncovered while empty of water and in direct exposure to sunlight (this
may cause solar heating distress in warm weather regions). These are
considered abuses and may invalidate this warranty.
*Operation of the spa does not mean “use” of the spa! Watkins Wellness
does not recommend using the spa if the water temperature is above or
below the spa’s control panel temperature range.
DISCLAIMERS
Watkins Wellness shall not be liable for loss of use of the CALDERA
spa, or other incidental, consequential, special, indirect, or punitive
costs, expenses or damages, which may include but are not limited
to the removal of a permanent deck or other custom fixture, or the
necessity for crane removal. Any implied warranty shall have a duration
equal to the duration of the applicable limited warranty stated above.
Some states do not allow limitations on how long an implied warranty
lasts. Under no circumstances shall Watkins Wellness or any of its
representatives be held liable for injury to any person or damage to any
property, however arising.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you.
CUSTOMER SERVICE
If you have any questions about any aspect of your CALDERA spa
set-up, operation,or maintenance that have not been answered by this
manual, consult your CALDERA dealer.
TROUBLESHOOTING
Should you experience any problem whatsoever, do not hesitate to
contact your authorized CALDERA dealer. Located below and on the
next page are some tips to help you to diagnose and rectify some more
common sources of trouble yourself, if you choose to do so.
SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE
ProblemProbable causesSolutions
Cloudy Water• Dirty filters
• Excessive oils / organic matter
• Improper sanitization
• Suspended particles / organic matter
• Overused or old water
• Clean filters
• Shock spa with sanitizer
• Add sanitizer
• Adjust pH and/or alkalinity to recommended range
• Run jet pump(s) and clean filters
• Drain and refill the spa
Water Odor• Excessive organics in water
• Improper sanitization
• Low pH
• Shock spa with sanitizer
• Add sanitizer
• Adjust pH to recommended range
Chlorine Odor• Chloramine level too high
• Low pH
• Shock spa with sanitizer
• Adjust pH to recommended range
Musty Odor• Bacteria or algae growth• Shock spa with sanitizer–if problem is visible or persistent, drain, clean and refill
the spa
Organic buildup / scum ring around spa• Build-up of oils and dirt• Wipe off scum with clean rag – if severe, drain the spa, use a spa surface and
tile cleaner to remove the scum, and refill the spa
Algae Growth• High pH
• Low sanitizer level
• Shock spa with sanitizer and adjust pH
• Shock spa with sanitizer and maintain sanitizer level
Eye Irritation• Low pH
• Low sanitizer level
• Adjust pH
• Shock spa with sanitizer and maintain sanitizer level
Skin Irritation / Rash• Unsanitary water
• Free chlorine level above 5 ppm
• Shock spa with sanitizer and maintain sanitizer level
• Allow free chlorine level to drop below 5 ppm before spa use
Stains• Total alkalinity and/or pH too low
• High iron or copper in source water
• Adjust total alkalinity and/or pH
• Use a metal deposit inhibitor
Scale• High calcium content in water – total alkalinity and pH
too high
• Adjust total alkalinity and pH – if scale requires removal, drain the spa, scrub off
the scale, refill the spa and balance the water
Service Information
Page 39
Service Information
GENERAL OPERATION TROUBLESHOOTING GUIDE
ProblemProbable causesSolutions
Entire spa is inoperative• Power failure
• RCD tripped
• Heater high limited thermostat tripped
• Spa Lock activated
• Check power source
• Reset RCD; call for service if it will not reset.
• Disconnect power for at least thirty seconds to reset
heater high limit. If it will not reset, check for clogged
filters. If tripping continues, call for service.
• Deactivate Spa Lock
Jets weak or surging• Spa water level too low
• Filter clogged
• Air valves are closed
• Add water
• Clean filter
• Open air valves
Light inoperative• Spa Lock activated
• Light assembly is faulty
• Deactivate Spa Lock
• Call for service
Both Power and Ready
Indicators Blinking
• Dirty filter
• Low water level
• Pressure switch problem
• Temperature sensor problem
• Clean filter
• See Start Up section in Owner’s Manual
• Disconnect power for at least thirty seconds. If flashing
continues after power up, call for service
Power Indicator Blinking
with four lines in display
area
• Heater high limit thermostat tripped• Disconnect power for at least thirty seconds to reset
heater high limit. If it will not reset, check for clogged
filter. If tripping continues, call for service
Ready Indicator Blinking• Temperature sensor problem• Disconnect power for at least thirty seconds. If blinking
continues after power up, call for service
Spa not heating properly• Temperature set too low
• Spa cover improperly positioned
• Dirty filter
• Summer Timer on
• Set control panel to a higher temperature.
• Align spa cover
• Clean filter
• Turn summer timer mode to off position
Pump motor will not
function
• Motor overload condition
• Control switch failure if jet symbol does not come
on
• Let cool for one hour. Motor overload will reset
automatically. If problem persists, contact your
CALDERA dealer
• Disconnect spa and contact your CALDERA dealer
Surging pump or motor• Low water level• Add water to normal level (2.5 cm [1"] above highest
jet)
Pump motor runs, but low
or no water/jet pressure
• Air control valve closed or blocked
• Low water level
• Dirty filter cartridge
• Jet blocked
• Clogged suction or skimmer basket
• Open or clean air valve
• Add water to normal level (2.5 cm [1"] above highest jet)
• Clean filter cartridge
• Remove jet face eyeball and clean orifice
• Clean suction cover or skimmer basket
Diverter valves are difficult
to turn
• Sand or grit inside valves• Clean and lubricate valve per diverter valve
maintenance instructions
After filling or refilling
the spa: a jet pump is
operating, but water is not
flowing from any of its jets.
• Pump is not properly primed.
• Turn off power to the spa at the breaker and remove
the equipment compartment door (see the "Draining
Your Spa" section for illustration).
• Loosen the union on the top of the pump(s) (see the
"Winterizing Your Spa" section for illustration) to allow
the air to escape, and then hand-tighten the union(s).
• Turn power back on, activate the pump, and check to
make sure the union is tight enough to keep it from
leaking. Replace the equipment doors.
DOOR PANEL REMOVAL
* 1
Locate and remove the two screws on the
bottom of each corner on the front panel
(same side as the Control Panel)
* 2
Place door panel in position as illustrated to the left.
a. Raise door panel from bottom making sure all 4 door panel
plastic clips are behind the 4 spa plastic clips, this requires
the door panel to be behind the bar top.
b. Using both hands, push in the area where the metal clips
are located to snap the door panel metal clips into position.
c. Replace the 2 screws that were removed in step 1 of the
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