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Caldera Paradise - serie 2021 Handleiding

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PARADISE™ SERIES
2021 OWNER’S MANUAL 50Hz
OWNER’S MANUAL
This Owner’s Manual will acquaint you with the operation and general maintenance of your new spa. We suggest that you
take some time to carefully review all sections. Please keep this manual available for reference.
If you have questions about any aspect of your spa’s set-up, operation or maintenance, contact your authorized CALDERA
dealership. They are trained professionals who are familiar with the product as well as new spa ownership concerns. Their
expertise will facilitate the enjoyment of your new CALDERA spa.
The serial number/identification label is located within the equipment compartment of your CALDERA spa. The serial
number should also be documented on the delivery receipt from your dealer.
IMPORTANT: Watkins Wellness reserves the right to change specifications, or design, without notification and without
incurring any obligation.
DATE PURCHASED: ___________________________________
DATE INSTALLED: _____________________________________
DEALER: ____________________________________________
ADDRESS: ___________________________________________
TELEPHONE: _________________________________________
SPA MODEL/SERIAL NUMBER: __________________________
COVER SERIAL NUMBER: ______________________________
In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior surfaces (decks and
gazebos). In addition, some communities have adopted residential barrier codes which may require fencing and/or self-closing gates on the property
to prevent unsupervised access to a pool (or spa) by children under 5 years of age. Your CALDERA spa is equipped with a locking cover that meets
the ASTM F1346-91 Standard for Safety Covers, and as a result, is usually exempt from most barrier requirements. As a general practice, your local
Building Department will inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit.
Your CALDERA dealer can provide information on which permits may be required.
WELCOME
Watkins Wellness congratulates you on your decision to enjoy the finest spa available. Welcome to the
growing family of Caldera® spa owners.
NOTE: This is an example. Your spa’s
label will contain different information.
Peel off top sticker and place here.
MODEL: MARTINIQUE
SERIES: PARADISE
SERIAL: MRA21E119XXXXX
RATINGS: 240V, 50Hz
1280 Park Center Dr., Vista, CA 92081
Watkins Manufacturing Corp.
MRA21E119XXXX
MRA21E119XXXXX
MRA21E119XXXXX
MRA21E119XXXXX
TABLE OF CONTENTS
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS .............................. 1
IMPORTANT SPA INSTRUCTIONS ...................................... 3
GETTING STARTED
MAIN SPA FEATURES ........................................................... 4
HYDRO JETS .......................................................................... 5
DIVERTER VALVES ............................................................... 5
WATERFALL VALVE ............................................................... 6
AIR CONTROLS ..................................................................... 6
QUICK START-UP INSTRUCTIONS .................................... 6
WATER QUALITY AND MAINTENANCE
BASIC INFORMATION ........................................................... 8
CHEMICAL SAFETY ............................................................. 8
HOW TO ADD CHEMICALS TO THE WATER .................... 8
FUNDAMENTALS OF WATER MAINTENANCE ................. 9
THE CALDERA SPA WATER MAINTENANCE
PROGRAM ............................................................................ 10
VANISHING ACT
™
INSTRUCTIONS .................................. 11
VACATION WATER CARE INSTRUCTIONS ..................... 12
GLOSSARY ........................................................................... 13
OPERATING INSTRUCTIONS
MAIN CONTROL PANEL .....................................................14
TEMPERATURE CONTROL .............................................. 15
LOCKING FEATURES ......................................................... 15
JETS CONTROL ................................................................... 16
LIGHT CONTROL ................................................................. 16
ADDITIONAL FUNCTIONS .................................................. 16
VANISHING ACT CYCLE ..................................................... 17
AUDIO CONTROL (OPTIONAL WIRELESS
SYSTEM ONLY) .................................................................... 17
JET MENU
MAKENA
™
JET SYSTEM MENU ....................................... 19
SALINA
™
JET SYSTEM MENU .........................................20
MARTINIQUE
™
JET SYSTEM MENU ...............................21
SEYCHELLES
™
JET SYSTEM MENU ............................22
REUNION
™
JET SYSTEM MENU .................................... 23
KAUAI
™
JET SYSTEM MENU ...........................................24
SPA CARE AND MAINTENANCE
FILTER MAINTENANCE ...................................................... 25
FILTER CARTRIDGE REMOVAL AND CLEANING
INSTRUCTIONS ................................................................... 25
DIVERTER VALVE MAINTENANCE ................................... 25
VERSASSAGE JET MAINTENANCE ................................ 25
DRAINING YOUR SPA ......................................................... 26
PREVENTION OF FREEZING ............................................ 26
WINTERIZING YOUR SPA .................................................. 26
CARE OF THE SPA PILLOWS ........................................... 27
CARE OF THE EXTERIOR ..................................................27
CARE OF THE SPA COVER ...............................................27
ELECTRICAL REQUIREMENTS
ELECTRICAL REQUIREMENTS AND PRECAUTIONS ... 28
WIRING DIAGRAMS ............................................................ 28
EQUIPMENT COMPARTMENT ..........................................29
INSTALLATION
SITE PREPARATION ........................................................... 30
OUTDOOR AND PATIO INSTALLATION ............................ 30
DECK INSTALLATION .......................................................... 30
INDOOR/BASEMENT INSTALLATION ............................... 30
SPA LEVELING PREPARATION ......................................... 30
SPA COVER INSTALLATION .............................................. 31
DELIVERY ACCESS ............................................................ 31
SPA SPECIFICATIONS ........................................................ 32
SERVICE INFORMATION
GENERAL INFORMATION .................................................. 37
RCD AND HIGH LIMIT THERMOSTAT ............................... 37
HEATER AND INTEGRATED PRESSURE SWITCH ........ 37
CIRCULATION PUMP AND CIRCULATION PUMP
THERMAL CUT-OFF ............................................................ 37
MISCELLANEOUS SERVICE INFORMATION .................. 37
ACTS INVALIDATING WARRANTY .................................... 38
DISCLAIMERS ...................................................................... 38
CUSTOMER SERVICE ........................................................ 38
TROUBLESHOOTING ......................................................... 38
DOOR PANEL INSTRUCTIONS........
...................................... 40
Page 1
Safety Information
Safety InformatIon
IMPORTANT SAFETY
INSTRUCTIONS
(READ AND FOLLOW ALL
INSTRUCTIONS)
AVOIDING THE RISK TO CHILDREN
DANGER - RISK OF CHILD DROWNING
Extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a spa
unless they are supervised at all times.
WARNING
To reduce the risk of injury, do not permit children to use this spa unless
they are closely supervised at all times.
• To reduce the risk of injury, do not permit children to use this spa
unless they are closely supervised at all times.
• To reduce the risk of injury, lower water temperatures are
recommended for young children. Children are especially sensitive to
hot water.
• The device should not be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they receive supervision or training.
DO:
• Make sure you always lock the child resistant locks after using the
spa for your children’s safety. Every CALDERA spa is equipped with
a locking cover that meets the ASTM F1346-91 Standard for Safety
Covers.
• Test the water temperature with your hand before allowing children to
enter the spa to be sure that it’s comfortable. Children are especially
sensitive to hot water.
• Remind children that wet surfaces can be very slippery. Make sure
that children are careful when entering or exiting the spa.
DON'T:
• Allow children to climb onto the spa cover.
• Allow children to have unsupervised access to the spa.
AVOIDING THE RISK OF ELECTROCUTION
DANGER - RISK OF ELECTROCUTION
• Connect only to a grounded source.
• Do not bury the power cord. A buried power cord may result in death,
or serious personal injury due to electrocution if direct burial-type
cable is not used, or if improper digging occurs.
• A ground terminal (pressure wire connector) is provided on the
control box inside the unit to permit connection of a minimum
10 mm² solid copper bonding conductor between this point and any
metal equipment, metal water pipe, metal enclosures of electrical
equipment, or conduit within 1.5 m (5') of the unit as needed to
comply with local requirements.
• Do not operate the main audio/video button controls on any external
media devices such as a CD or DVD player while inside in the spa.
Operation of integrated audio/video equipment through the spa
control panel or wireless remote is permitted and acceptable.
• Do not connect any auxiliary components (for example, cable
additional speakers, headphones, additional audio components) to
the audio system unless approved by Watkins Wellness .
• Do not self service audio component by opening spa door as this
may expose dangerous voltage or other risk of injury. Refer all
servicing to qualified service personnel.
• Do not attach an external antennae to a spa audio system unless
installed by a licensed electrician in accordance with National Electric
Code.
WARNING
• To reduce the risk of electrical shock, replace a damaged cord
immediately. Failure to do so may result in death or serious personal
injury due to electrocution.
• In order to avoid a hazard due to inadvertent resetting of the thermal
cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is
regularly switched on and off by the utility.
• Always test the residual current device (RCD) before each use of the
spa. If the RCD does not perform properly, a ground current is flowing
indication the possibility of electric shock. Disconnect power to the spa
until the fault has been identified and corrected.
• NOTE: Failure to wait 30 seconds before resetting the RCD may
cause the spa’s Power Indicator (on the control panel) to blink. If this
occurs, repeat the RCD test procedure.
• Your spa must be supplied by a residual current device with a tripping
rating not exceeding 30 mA in an electrical subpanel.
DANGER - RISK OF ELECTRICAL SHOCK
• Install spa at least 1.5 m (5') from all metal surfaces. A spa may be
installed within 1.5 m (5') of a metal surface if each metal surface is
permanently connected by a minimum 10 mm2 solid copper conductor
attached to the wire ground connector on the terminal box that is
provided for this purpose.
• Do not permit any electrical appliances, such as a light, telephone,
radio, or television within 1.5 m (5') of a spa. Failure to maintain a
safe distance may result in death, or serious personal injury due to
electrocution, if the appliance should fall into the spa.
• Install your spa in such a way that drainage is away from the electrical
compartment and from all electrical components.
DO:
• Be sure your spa is connected to the power supply correctly - use a
licensed electrical contractor.
• Disconnect the spa from the power supply before draining the spa or
servicing the electrical components.
• Test the Ground Fault Circuit Interrupter(s) before each use.
• Replace audio components only with identical components (if your spa
is equipped with an audio component).
Page 2 Safety Information
DON'T:
• Use the spa with the equipment compartment door removed.
• Place electrical appliances within 1.5 m (5') of the spa.
• Use an extension cord to connect the spa to its power source. The
cord may not be properly grounded and the connection is a shock
hazard. An extension cord may cause a voltage drop, which will cause
overheating of the jet pump motor and motor damage.
• Attempt to open the electrical control box. There are no user serviceable
parts inside.
RISKS TO AVOID
DANGER - RISK OF INJURY
• To reduce the risk of injury to persons, DO NOT remove suction fittings
(filter standpipes) located in the filter compartment.
• The suction fittings in the spa are sized to match the specific water
flow created by the pump. Never replace a suction fitting with one
rated less than the flow rate marked on the original suction fitting.
• There is a danger of slipping and falling. Remember that wet surfaces
can be very slippery. Take care when entering or exiting the spa.
• Never operate spa if the suction fittings are broken or missing.
• People with infectious diseases should not use the spa.
• Keep any loose articles of clothing, long hair, or hanging jewelry away
from rotating jets or other moving components.
INCREASED SIDE EFFECTS OF MEDICATION
• The use of drugs, alcohol may cause unconsciousness with the
possibility of drowning.
• Persons using medications should consult a physician before using
a spa; some medication may cause a user to become drowsy, while
other medication may affect heart rate, blood pressure, and circulation.
• Persons taking medications which induce drowsiness, such as
tranquilizers, antihistamines, or anticoagulants should not use the spa.
HEALTH PROBLEMS AFFECTED BY SPA USE
• Pregnant women should consult a physician before using spa.
• Persons suffering from obesity, or with a medical history of heart
disease, low or high blood pressure, circulatory system problems, or
diabetes should consult a physician before using spa.
UNCLEAN WATER
• Keep the water clean and sanitized with correct chemical care. The
recommended levels for your CALDERA spa are:
Free Available Chlorine:
1 - 5 ppm
Total Alkalinity:
40 - 120 ppm
Water pH:
7.2 - 7.8
Calcium Hardness:
Standard 75 - 150 ppm
Salt System 25 - 75 ppm
• Refer to Water Quality and Maintenance section for complete
instructions.
IMPORTANT: Turn on the jet pump for a least ten minutes after adding
ANY spa water chemicals into the filter compartment.
Clean the filter cartridges monthly to remove debris and mineral buildup
which may affect the performance of the hydromassage jets, limit the
flow, or trip the high limit thermostat, which will turn off the entire spa.
AVOIDING THE RISK OF HYPERTHERMIA
Prolonged immersion in hot water can result in HYPERTHERMIA, a
dangerous condition which occurs when the internal temperature of
the body reaches a level above normal 37°C (98.6°F). The symptoms
of hyperthermia include unawareness of impending hazard, failure to
perceive heat, failure to recognize the need to exit the spa, physical
inability to exit the spa, fetal damage in pregnant women, and
unconsciousness resulting in a danger of drowning.
WARNING
The use of alcohol, drugs, or medication can greatly increase the risk of
fatal hyperthermia in hot tubs and spas.
TO REDUCE THE RISK OF INJURY
• The water in the spa should never exceed 40°C (104°F). Water
temperatures between 36°C and 40°C (97°F and 104°F) are
considered safe for a healthy adult. Lower water temperatures are
recommended for extended use (exceeding ten minutes) and for
young children. Extended use can cause hyperthermia.
• Pregnant or possibly pregnant women should limit spa water
temperatures to 36°C (100°F). Failure to do so may result in
permanent injury to your baby.
• Do not use spa immediately following strenuous exercise.
AVOIDING THE RISK OF SKIN BURNS
• To reduce the risk of injury, before entering a spa the user should
measure the water temperature with an accurate thermometer.
• Test the water with your hand before entering the spa to be sure it’s
comfortable.
SAFETY SIGN
Each CALDERA spa is shipped with a SAFETY SIGN in the owner’s
package. The sign, which is required as a condition of Product Listing,
should be permanently installed where it is visible to the users of the
spa. To obtain additional SAFETY SIGNS, contact your CALDERA
dealer and request Part #70798.
Page 3
Safety Information
SAVE THESE INSTRUCTIONS
IMPORTANT
SPA INSTRUCTIONS
The following contains important spa information, and we strongly
encourage you to read and apply them.
DO:
• Use and lock the vinyl cover when the spa is not in use, whether it is
empty or full.
• Follow the Spa Care and Maintenance recommendations stated in this
manual.
• Use only approved accessories and recommended spa chemicals and
cleaners.
DON'T:
• Leave the CALDERA spa exposed to the sun without water or the
cover in place. Exposure to direct sunlight can cause solar distress of
the shell material.
• Roll or slide the spa on its side. This will damage the siding.
• Lift or drag the vinyl cover by using the cover lock straps; always lift or
carry the cover by using the handles.
• Attempt to open the electrical control box. There are no user
serviceable parts inside. Opening of the control box by the spa owner
will void the warranty. If you have an operational problem, carefully go
through the steps outlined in the Troubleshooting section. If you are not
able to resolve the problem, contact your authorized CALDERA dealer.
Many problems can easily be diagnosed over the telephone by an
Authorized Service Technician.
SPA SHELL
Your CALDERA spa has an acrylic shell. Stains and dirt generally will
not adhere to your spa’s surface. A soft rag should easily remove most
dirt. Most household chemicals are harmful to your spa’s shell (see
below for detailed information on cleaning agents). Always rinse off any
spa shell cleaning agent with fresh water.
IMPORTANT:
1. The following products are the ONLY approved cleaning agents for
your CALDERA spa shell: plain water, CALDERA FreshWater® Spa
Shine, Brillianize® or Soft Scrub®. The use of alcohol or any other
household cleaner other than those listed to clean the spa shell
surface is NOT recommended. DO NOT use any cleaning products
containing abrasives or solvents since they may damage the shell
surface, specifically: Simple Green®, Windex® or Spa Mitt. NEVER
USE HARSH CHEMICALS! Damage to the shell by use of harsh
chemicals is not covered under the warranty. Always rinse off any
spa shell cleaning agent with fresh water.
2. Iron and copper in the water can stain the spa shell if allowed to go
unchecked. Ask your CALDERA dealer about a Stain and Scale
Inhibitor to use if your spa has a high concentration of dissolved
minerals. (Watkins recommends FRESHWATER Stain & Scale
Defense.)
3. Keep all cleaners out of the reach of children and use care when
applying.
Page 4
GettInG Started
MAIN SPA FEATURES
1 ) The Main control panel provides a quick
visual check of the spa’s status and allows the
user to set different functions of the spa.
2) The Diverter system lets you divert water to
different combinations of jets simply by turning
the lever.
3) The Air Valve lever lets you dial in the ideal
amount of air for your jets.
4) The Water Feature Lever adjusts the amount
of water that flows from the water feature.
5) The AdaptaSsage™ jet provides a rotating
massage pattern.
6) The AdaptaFlo™ jet allow you to redirect the
jet stream by changing the position of the nozzle.
7) The Euro Directional jets, with eyeball
nozzles, deliver a direct, more focused massage.
8) The Euro-Pulse™ (KAUAI model only) jets
feature a special insert that creates a soft,
pulsating, rotary massage.
9) The VersaSsage™ jet may be adjusted to
provide either a stationary, direct stream or, by
positioning the nozzle to one side or the other, a
rotating jet stream.
10) The Euphoria™ jet provides a deep,
powerful,penetrating massage to your thighs,
knees,calves, and feet.
11) FRESHWATER salt system housing cap.
12) Water feature
13) 9 cm Speaker (Optional)
14) Pillow
15) Ozone Jet/Heater Return
16) Suction Screen
17) Grab Rail
18) Filter Compartment Lid
1
2
4
5
7
11
12
14
3
10
15
ADDITIONAL SPA FEATURES
16
17
9
18
6
Getting Started
The illustrated spa may look different than
yours.
HYDRO JETS
ADAPTAFLO Jets - These jets allow you to redirect the jet stream by
changing the position of the nozzle.
ADAPTASSAGE Jets - These jets provide a rotating massage pattern.
The face plates in the ADAPTAFLO jets and the ADAPTASSAGE jets
are interchangeable. To remove a ADAPTASSAGE face plate, turn it
counter-clockwise until it stops turning. Turn the face once more until
you hear a clicking noise, push it in, and then pull it straight off. Install
the face plate by snapping it into place. Additional ADAPTASSAGE
dual-port nozzles are available from your CALDERA dealer.
Both the ADAPTAFLO and ADAPTASSAGE jets allow you to regulate
the force of the massage. Rotate the fascia ring to reduce or increase
the force. Notice that turning off the flow to some jets increases the
flow to the other jets. To avoid damage to your spa’s plumbing and
components, do not turn off more than half of these jets at the same
time.
EURO DIRECTIONAL - The Euro Directional jets, with eyeball nozzles,
deliver a direct, more focused massage.
EURO-PULSE Jets - The EURO-PULSE jets feature a special insert
that creates a soft, pulsating, rotary massage.
NOTE: Please do not attempt to rotate the jet face on either the Euro
Directional, or EURO-PULSE as these jets do not regulate the force of
the massage.
VERSASSAGE Jets - These jets may be adjusted to provide either a
stationary, direct stream or, by positioning the nozzle to one side or the
other, a rotating jet stream.
The VERSASSAGE jets allow you to regulate the force of the massage.
Rotate the fascia ring counter-clockwise to reduce the force, or
clockwise to increase the force. Notice that turning off the flow to some
jets increases the flow to the other jets. To avoid damage to your spa’s
plumbing and components, do not turn off more than half of these jets at
the same time. For cleaning instructions, see the VERSASSAGE Jets
Maintenance section.
EUPHORIA Jet
(MAKENA, SALINA, SEYCHELLES & REUNION spas only) - The
EUPHORIA jet provides a deep powerful, penetrating massage to your
tired feet, calves, knees and thighs.
DIVERTER VALVES
The diverter valves on your spa allow you to direct the flow of water
from the pumps to various combinations of jets. The functions of these
diverter valves can best be learned by experimentation as follows:
Set all air controls to the
“ON” position.
Turn on both pumps.
Turn the handle on
each diverter valve
and see which
groups of jets are
affected. (Note that
you can adjust the
diverter valves to any
position between the two
possible extremes to achieve the jet pressure that feels best to you.)
IMPORTANT: Your spa is not designed to provide full power to all jets
when the diverter valves are in the “mid” position. However, with the
diverter valve in this position, you may increase the power to selected
jets by rotating the face of the ADAPTAFLO and ADAPTASSAGE jets
to close the ones that are not in use.
TIP: Turn both pumps on and place the diverter valves to the “Mid-
Position”. Then experiment with each of the air controls to see their
effect.
Page 5
EURO-PULSE Jet
Euro Directional Jet
ADAPTAFLO Jet
ADAPTASSAGE Jet
VERSASSAGE Jet
EUPHORIA Jet
Getting Started
Page 6 Getting Started
WATERFALL VALVE
The SALINA, MAKENA, MARTINIQUE,
SEYCHELLES & REUNION spas are equipped
with a cascading waterfall feature. It is activated by
pressing the "JETS" button and turning the valve
located on the front interior wall counterclockwise.
The flow is regulated by turning the waterfall valve
to the desired position.
AIR CONTROLS
Each jet system has its own air
control. These allow you to change
the power of the jets by regulating the
amount of air that is mixed with the
water coming out of the jets.
QUICK START-UP INSTRUCTIONS
BEFORE YOU FILL YOUR SPA
Make sure your spa has been properly installed per all local codes, this
includes the location of the spa, the foundation of the spa as well as
the electrical installation of the spa. Installation instructions in the form
of a Pre-Delivery Instruction booklet can be obtained from either your
CALDERA dealer or online.
DO:
• Know which water treatment system you will be using and make sure
you have necessary chemicals available. Read all of the instructions
that come with the system.
• Have FRESHWATER 5-way Test Strips Available.
• Have FRESHWATER Salt Test Strips Available if using the Salt system.
• Have pH/Alkalinity Up & Down available.
• Know the "Hardness" of your water, contact your dealer to help you
with this information. See Water Quality and Maintenance for more
information.
IMPORTANT: The spa can be filled with “softened” water as long as
the calcium hardness parameters (pg. 2) are maintained.
• Purchase the Clean Screen™ pre-filter to remove unwanted
contaminants from the tap water. This is recommended, not required.
DON'T:
• Power up the spa until it has been filled with water! Power to the
spa automatically activates critical components within the spa, such
as controls, heater, circulation pump, and other systems. If power
is supplied to these components prior to the spa being filled, the
components will be damaged, and this may result in a non-warranty
component failure.
• Fill the spa with hot water or cold water with the cold water temperature
below 10º C (50º F)! Tripping of the high-limit thermostat may result
causing your spa to stop functioning.
START-UP
Your CALDERA spa has been thoroughly tested during the
manufacturing process to ensure reliability and long-term customer
satisfaction. A small amount of water may have remained in the
plumbing after testing and, as a result, may have spotted the spa shell
or the spa siding prior to delivery. Before filling the spa, wipe the spa
shell clean with a soft rag. The following instructions must be read and
followed exactly to ensure a successful start-up or refill.
CAUTIONS
• Do NOT fill the spa with hot water, as tripping of the high-limit
thermostat may result.
• DO NOT CONNECT POWER TO AN EMPTY SPA. Power to the
spa automatically activates critical components within the spa, such
as controls, heater, and other systems. If power is supplied to these
components prior to the spa being filled, the components will be
damaged, and this may result in a non-warranty component failure.
• DO NOT use your spa after filling until all of the steps listed below are
completed.
• DO NOT add chlorine if treating your spa with polyhexamethylene
biguanide (Biguanide, PHMB, eg. BaquaSpa
®) sanitizer.
• Before filling your spa for the first time, remove the equipment
compartment door and check to ensure that the unions on either side
of the pump(s) and heater are hand-tight.
Door Panel Removal - see inside back cover:
a. Remove the 2 screws on the bottom of each corner.
b. Find notches in bottom of panel, place fingers on one side
and center notch. Slightly pull on bottom side panel to release 1st
clip. Move over to other side and center notch and pull on bottom
to release 2nd clip, then lower and remove panel.
1. CLOSE DRAIN, remove the filter compartment cover, skimmer
basket, weir, and filter. Fill your spa through the filter compartment
using the CLEANSCREEN pre-filter that attaches to your garden
hose. The water level of your spa should be maintained at a level
2.5 cm above the highest jet in the spa. Reinstall the filter and then
the skimmer basket, and weir once the spa is filled.
2. AFTER THE SPA HAS BEEN FILLED with water and the
equipment compartment door is secured, power must be applied
to the spa.
• FIRST activate power to the subpanel from the main house
panel.
• NEXT open the door of the electrical subpanel and reset the RCD
breaker.
• FINALLY, close and secure the subpanel door.
3. TO CHECK THE OPERATION OF THE JET SYSTEM and to
purge any remaining air from the heating system complete the
following steps:
• Press the soft button next to Jet Max to place both jet pumps on
High.
• Once the jet system is fully operational (as indicated by strong,
non-surging jets), priming of the spa is complete
• To turn off the jets, press
the soft button next to All Off on the
home screen
to turn all functions off simultaneously
• If you do not feel a steady stream of water from your jets,
refer to the instructions for priming the pump in the SPA
TROUBLESHOOTING section.
IMPORTANT: Be sure that the diverter is in the middle position.
Page 7
Getting Started
4. SET THE TEMPERATURE CONTROL to the desired temperature
between 38°C (100°F) and 40°C (104°F), then place the spa
cover on the spa and allow the water temperature to stabilize
(approximately 24 hours). Make sure you secure the cover in place
using the cover locks. Periodically check the spa water temperature.
When the water temperature climbs above 32°C (90°F), proceed
to the next step. The spa temperature is pre-programmed to reach
38°C (100°F), and will normally do so within 18 to 24 hours. You may
change the water temperature by pressing the OPTION hard button
then press the soft button next to Temperature, (press soft button
next to
on the control panel to raise the temperature, or lower
temperature by pressing soft button next to ▼). After a few hours,
the water temperature will remain within 1.5°C (3°F ) of your selected
temperature.
5. USING A TEST STRIP AND APPLICABLE CHEMICALS adjust
Total Alkalinity (TA) to 80 ppm, Calcium Hardness (CH) between
75 - 150 ppm (if using Salt System between 25 - 75 ppm), then
spa water pH to between 7.4 and 7.8. These procedures are listed in
the “Water Quality and Maintenance” section.
OPERATION NOTE: Adjusting the Total Alkalinity as the first step is
important, as out-of balance TA will affect your ability to adjust the pH
correctly and will prevent the sanitizer from operating effectively.
When using the FRESHWATER Salt system the Calcium Hardness
must be between 25 - 75 ppm, if hardness is above 75 ppm use
VANISHING ACT (see pg. 11).
IMPORTANT: Activate the Clean cycle (Press the soft button next
to CLEAN on the home screen) before adding spa water chemicals
directly into the filter compartment. Make sure all diverter valves are
set to the middle position.
6. SUPERCHLORINATE THE SPA WATER by adding 1½ teaspoons
of FRESHWATER chlorine (sodium dichlor) per 950 liters (250
gallons) of spa water, then activate the Clean cycle.
7. TEST THE SPA WATER FOR CHLORINE RESIDUAL. If the
residual is between 1 and 5 ppm on the test strips, go on to the next
step. If the residual is less than 1 ppm, activate the Clean cycle, and
then retest, add more chlorine as necessary.
WARNING: High sanitizer levels can cause discomfort to the user’s
eyes, lungs and skin. Always allow the sanitizer level to fall to the
recommended range before using the spa.
8. RECHECK the Total Alkalinity (TA) 40 - 120 ppm, Calcium
Hardness (CH) 75 - 150 ppm (25 - 75 ppm with salt), then spa water
pH between 7.2 and 7.8.
OPERATION NOTE: Make sure you adjust your Total Alkalinity and
pH correctly, this will affect
the sanitizers effectiveness.
The spa is ready for use when the spa water has circulated and
the chlorine level remains between 1 and 5 ppm.
OPERATION NOTE: For proper water circulation during the ten-minute
Clean cycle the following steps should be performed.
• Place the diverter valve in the middle (split flow) position
• Place air control levers in OFF position by rotating clockwise
Page 39
Service Information
GENERAL OPERATION TROUBLESHOOTING GUIDE
Problem Probable causes Solutions
Entire spa is inoperative • Power failure
• RCD tripped
• Heater high limited thermostat tripped
• Spa Lock activated
• Check power source
• Reset RCD; call for service if it will not reset.
• Disconnect power for at least thirty seconds to reset
heater high limit. If it will not reset, check for clogged
filters. If tripping continues, call for service.
• Deactivate Spa Lock
Jets weak or surging • Spa water level too low
• Filter clogged
• Air valves are closed
• Add water
• Clean filter
• Open air valves
Light inoperative • Spa Lock activated
• Light assembly is faulty
• Deactivate Spa Lock
• Call for service
Both Power and Ready
Indicators Blinking
• Dirty filter
• Low water level
• Pressure switch problem
• Temperature sensor problem
• Clean filter
• See Start Up section in Owner’s Manual
• Disconnect power for at least thirty seconds. If flashing
continues after power up, call for service
Power Indicator Blinking
with four lines in display
area
• Heater high limit thermostat tripped • Disconnect power for at least thirty seconds to reset
heater high limit. If it will not reset, check for clogged
filter. If tripping continues, call for service
Ready Indicator Blinking • Temperature sensor problem • Disconnect power for at least thirty seconds. If blinking
continues after power up, call for service
Spa not heating properly • Temperature set too low
• Spa cover improperly positioned
• Dirty filter
• Summer Timer on
• Set control panel to a higher temperature.
• Align spa cover
• Clean filter
• Turn summer timer mode to off position
Pump motor will not
function
• Motor overload condition
• Control switch failure if jet symbol does not come
on
• Let cool for one hour. Motor overload will reset
automatically. If problem persists, contact your
CALDERA dealer
• Disconnect spa and contact your CALDERA dealer
Surging pump or motor • Low water level • Add water to normal level (2.5 cm [1"] above highest
jet)
Pump motor runs, but low
or no water/jet pressure
• Air control valve closed or blocked
• Low water level
• Dirty filter cartridge
• Jet blocked
• Clogged suction or skimmer basket
• Open or clean air valve
• Add water to normal level (2.5 cm [1"] above highest jet)
• Clean filter cartridge
• Remove jet face eyeball and clean orifice
• Clean suction cover or skimmer basket
Diverter valves are difficult
to turn
• Sand or grit inside valves • Clean and lubricate valve per diverter valve
maintenance instructions
After filling or refilling
the spa: a jet pump is
operating, but water is not
flowing from any of its jets.
• Pump is not properly primed.
• Turn off power to the spa at the breaker and remove
the equipment compartment door (see the "Draining
Your Spa" section for illustration).
• Loosen the union on the top of the pump(s) (see the
"Winterizing Your Spa" section for illustration) to allow
the air to escape, and then hand-tighten the union(s).
• Turn power back on, activate the pump, and check to
make sure the union is tight enough to keep it from
leaking. Replace the equipment doors.
… 42

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