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USER MANUAL
PELLET THERMOSTOVE
EN
©2020 CADEL srl | All rights reserved - Tutti i diritti riservati
IDRO PRINCE3 12-16-23-23H2O-30-30H2O -
IDRO RIVER3 16-23-23H2O - AQUOS3 16-23-23H2O -
IDRON 16-22 AIRTIGHT - MIRA 16-22 - TESIS 16-23 AIRTIGHT
- HIDROFIRE 22.8 - MAYA3 16-24
CADEL SRL - Via Foresto Sud, 7 - 31025 Santa Lucia di Piave (TV) - ITALY - Tel. +39 0438 738669 - Fax +39 0438 73343 - customercare@cadelsrl.com - www.cadelsrl.com
Iscr. registro imprese / Partiva Iva IT 03202180265 - R.E.A. TV 227665 - Capitale Sociale i.v. € 30.000,00
TECHNICAL DOCUMENTATION FOR LOCAL SPACE HEATERS ACCORDING TO COMMISSION
REGULATIONS (EU) 2015/1185 - (EU) 2015/1186 (PRODUCT FICHE)
Manufacturer CADEL srl - Via Foresto Sud 7 - 31025 Santa Lucia di Piave (TV) - Italy
Trademak: model identier
CADEL: AQUOS3 16 -IDRO RIVER3 16- MAYA3 16- IDRO PRINCE3 16
FREEPOINT: TESIS 16 AT
PEGASO: MIRA 16
Description Pellet stove
Indirect heating functionality Yes
Direct heat output 3,3 kW
Indirect heat output 12,9 kW
CPR harmonised standard EN 14785
Notied body KIWA CERMET ITALIA S.P.A.(N.B.0476)
Preferred fuel (unique) Compressed wood with moisture content < 12 % YES
Wood logs with moisture content ≤ 25 % NO
Other woody biomass NO
ηs82 %
EEI 124 -
Energy Eciency Class (A++ to G scale) A+
Space heating emissions at nominal heat output
PM (al 13% O2)19 mg/Nm3
OGC (al 13% O2)2,2 mg/Nm3
CO (al 13% O2)74 mg/Nm3
NOx (al 13% O2)109 mg/Nm3
Space heating emissions at minimum heat output
Only required if correction factors F(2) or F(3) are applied
PM (al 13% O2)28 mg/Nm3
OGC (al 13% O2)7,7 mg/Nm3
CO (al 13% O2)138 mg/Nm3
NOx (al 13% O2)133 mg/Nm3
Heat output Nominal heat output (Pnom)16,2 kW
Minimum heat output (indicative) (Pmin)4,7 kW
Useful eciency (NCV as received) Useful eciency at nominal heat output (ηth,nom)93,3 %
Useful eciency at minimum heat output (indicative) (ηth,min)96,5 %
Auxiliary electricity consumption At nominal heat output (elmax)0,115 kW
At minimum heat output (elmin)0,060 kW
In standby mode (elsb)0,004 kW
Type of heat output/room temperature control (select one)
Single stage heat output, no room temperature control NO
Two or more manual stages, no room temperature control NO
With mechanic thermostat room temperature control NO
With electronic room temperature control NO
With electronic room temperature control plus day timer NO
With electronic room temperature control plus week timer YES
Other control options (multiple selections possible) Room temperature control, with presence detection NO
Room temperature control, with open window detection NO
With distance control option NO
Permanent pilot ame power requirement Pilot ame power requirement (if applicable) (Ppilot)N.A. kW
Observe the specic precautions for installation, assembly and maintenance indicated in the manual accompanying the product.
Issue date: 18.11.2021
CADEL SRL - Via Foresto Sud, 7 - 31025 Santa Lucia di Piave (TV) - ITALY - Tel. +39 0438 738669 - Fax +39 0438 73343 - customercare@cadelsrl.com - www.cadelsrl.com
Iscr. registro imprese / Partiva Iva IT 03202180265 - R.E.A. TV 227665 - Capitale Sociale i.v. € 30.000,00
TECHNICAL DOCUMENTATION FOR LOCAL SPACE HEATERS ACCORDING TO COMMISSION
REGULATIONS (EU) 2015/1185 - (EU) 2015/1186 (PRODUCT FICHE)
Manufacturer CADEL srl - Via Foresto Sud 7 - 31025 Santa Lucia di Piave (TV) - Italy
Trademak: model identier
CADEL: AQUOS3 23 -IDRO RIVER3 23- MAYA24- IDRO PRINCE3 23
FREEPOINT: TESIS 23 AIRTIGHT
PEGASO: MIRA 22
Description Pellet stove
Indirect heating functionality YES
Direct heat output 4,1 kW
Indirect heat output 18,7 kW
CPR harmonised standard EN 14785
Notied body KIWA CERMET ITALIA S.P.A.(N.B.0476)
Preferred fuel (unique) Compressed wood with moisture content < 12 % YES
Wood logs with moisture content ≤ 25 % NO
Other woody biomass NO
ηs80 %
EEI 122 -
Energy Eciency Class (A++ to G scale) A+
Space heating emissions at nominal heat output
PM (al 13% O2)19 mg/Nm3
OGC (al 13% O2)3mg/Nm3
CO (al 13% O2)169 mg/Nm3
NOx (al 13% O2)114 mg/Nm3
Space heating emissions at minimum heat output
Only required if correction factors F(2) or F(3) are applied
PM (al 13% O2)28 mg/Nm3
OGC (al 13% O2)7,7 mg/Nm3
CO (al 13% O2)138 mg/Nm3
NOx (al 13% O2)133 mg/Nm3
Heat output Nominal heat output (Pnom)22,8 kW
Minimum heat output (indicative) (Pmin)4,7 kW
Useful eciency (NCV as received) Useful eciency at nominal heat output (ηth,nom)91,3 %
Useful eciency at minimum heat output (indicative) (ηth,min)96,5 %
Auxiliary electricity consumption At nominal heat output (elmax)0,115 kW
At minimum heat output (elmin)0,060 kW
In standby mode (elsb)0,004 kW
Type of heat output/room temperature control (select one)
Single stage heat output, no room temperature control NO
Two or more manual stages, no room temperature control NO
With mechanic thermostat room temperature control NO
With electronic room temperature control NO
With electronic room temperature control plus day timer NO
With electronic room temperature control plus week timer YES
Other control options (multiple selections possible) Room temperature control, with presence detection NO
Room temperature control, with open window detection NO
With distance control option NO
Permanent pilot ame power requirement Pilot ame power requirement (if applicable) (Ppilot)N.A. kW
Observe the specic precautions for installation, assembly and maintenance indicated in the manual accompanying the product.
Issue date: 18.11.2021
CADEL SRL - Via Foresto Sud, 7 - 31025 Santa Lucia di Piave (TV) - ITALY - Tel. +39 0438 738669 - Fax +39 0438 73343 - customercare@cadelsrl.com - www.cadelsrl.com
Iscr. registro imprese / Partiva Iva IT 03202180265 - R.E.A. TV 227665 - Capitale Sociale i.v. € 30.000,00
TECHNICAL DOCUMENTATION FOR LOCAL SPACE HEATERS ACCORDING TO COMMISSION
REGULATIONS (EU) 2015/1185 - (EU) 2015/1186 (PRODUCT FICHE)
Manufacturer CADEL srl - Via Foresto Sud 7 - 31025 Santa Lucia di Piave (TV) - Italy
Trademak: model identier
CADEL: IDRO PRINCE3 12
FREEPOINT:
PEGASO:
Description Pellet stove
Indirect heating functionality Yes
Direct heat output 1,6 kW
Indirect heat output 10,2 kW
CPR harmonised standard EN 14785
Notied body KIWA CERMET ITALIA S.P.A.(N.B.0476)
Preferred fuel (unique) Compressed wood with moisture content < 12 % YES
Wood logs with moisture content ≤ 25 % NO
Other woody biomass NO
ηs80 %
EEI 122 -
Energy Eciency Class (A++ to G scale) A+
Space heating emissions at nominal heat output
PM (al 13% O2)18 mg/Nm3
OGC (al 13% O2)2mg/Nm3
CO (al 13% O2)35 mg/Nm3
NOx (al 13% O2)109 mg/Nm3
Space heating emissions at minimum heat output
Only required if correction factors F(2) or F(3) are applied
PM (al 13% O2)23 mg/Nm3
OGC (al 13% O2)12 mg/Nm3
CO (al 13% O2)475 mg/Nm3
NOx (al 13% O2)75 mg/Nm3
Heat output Nominal heat output (Pnom)11,8 kW
Minimum heat output (indicative) (Pmin)3,2 kW
Useful eciency (NCV as received) Useful eciency at nominal heat output (ηth,nom)91,8 %
Useful eciency at minimum heat output (indicative) (ηth,min)92,4 %
Auxiliary electricity consumption At nominal heat output (elmax)0,075 kW
At minimum heat output (elmin)0,060 kW
In standby mode (elsb)0,004 kW
Type of heat output/room temperature control (select one)
Single stage heat output, no room temperature control NO
Two or more manual stages, no room temperature control NO
With mechanic thermostat room temperature control NO
With electronic room temperature control NO
With electronic room temperature control plus day timer NO
With electronic room temperature control plus week timer YES
Other control options (multiple selections possible) Room temperature control, with presence detection NO
Room temperature control, with open window detection NO
With distance control option NO
Permanent pilot ame power requirement Pilot ame power requirement (if applicable) (Ppilot)N.A. kW
Observe the specic precautions for installation, assembly and maintenance indicated in the manual accompanying the product.
Issue date: 18.11.2021
89CD220020EN
TECHNICAL DOCUMENTATION FOR LOCAL SPACE HEATERS ACCORDING TO COMMISSION
REGULATIONS (EU) 2015/1185 - (EU) 2015/1186 (PRODUCT FICHE)
Manufacturer CADEL srl - Via Foresto Sud 7 - 31025 Santa Lucia di Piave (TV) - Italy
Trademak: model identier CADEL: IDRO PRINCE 30
Description Pellet stove
Indirect heating functionality YES
Direct heat output 1,7 kW
Indirect heat output 26,9 kW
CPR harmonised standard EN 14785
Notied body KIWA CERMET ITALIA S.P.A.(N.B.0476)
Preferred fuel (unique) Compressed wood with moisture content < 12 % YES
Wood logs with moisture content ≤ 25 % NO
Other woody biomass NO
ηs83 %
EEI 125 -
Energy Eciency Class (A++ to G scale) A+
Space heating emissions at nominal heat output
PM (al 13% O2)18 mg/Nm3
OGC (al 13% O2)2mg/Nm3
CO (al 13% O2)104 mg/Nm3
NOx (al 13% O2)127 mg/Nm3
Space heating emissions at minimum heat output
Only required if correction factors F(2) or F(3) are applied
PM (al 13% O2)21 mg/Nm3
OGC (al 13% O2)6mg/Nm3
CO (al 13% O2)223 mg/Nm3
NOx (al 13% O2)98,6 mg/Nm3
Heat output Nominal heat output (Pnom)28,6 kW
Minimum heat output (indicative) (Pmin)7,7 kW
Useful eciency (NCV as received) Useful eciency at nominal heat output (ηth,nom)93,6 %
Useful eciency at minimum heat output (indicative) (ηth,min)94,7 %
Auxiliary electricity consumption At nominal heat output (elmax)0,115 kW
At minimum heat output (elmin)0,060 kW
In standby mode (elsb)0,004 kW
Type of heat output/room temperature control (select one)
Single stage heat output, no room temperature control NO
Two or more manual stages, no room temperature control NO
With mechanic thermostat room temperature control NO
With electronic room temperature control NO
With electronic room temperature control plus day timer NO
With electronic room temperature control plus week timer YES
Other control options (multiple selections possible) Room temperature control, with presence detection NO
Room temperature control, with open window detection NO
With distance control option NO
Permanent pilot ame power requirement Pilot ame power requirement (if applicable) (Ppilot)N.A. kW
Observe the specic precautions for installation, assembly and maintenance indicated in the manual accompanying the product.
Issue date: 18.11.2021
DISPOSAL OF MATERIALS
WARNINGS FOR THE CORRECT DISPOSAL OF THE PRODUCT
The owner is the sole party responsible for demolishing and disposing of the product. This must be performed in compliance with
laws related to safety and environmental protection in force in his/her country.
At the end of its working life, the product must not be disposed of as urban waste.
It must be taken to a special differentiated waste collection centre set up by the local authorities or to a retailer that provides this
service.
Separating and recycling prevents potential negative effects on the environment and health (often caused by inappropriately
disposing of product parts). It also allows materials to be recovered in order to obtain significant savings in energy and resources.
The following table and the exploded view it refers to highlight the main components that can be found in the device and indica-
tions on how to separate and dispose of them correctly when no longer used.
More specifically, the electric and electronic components must be separated and disposed of in authorised centres, in compliance
with the WEEE directive 2012/19/EU and the relative national transpositions.
Exploded drawing
LEGENDA WHERE TO DISPOSE MATERIALS
A. OUTER CLADDING If there is any, to be disposed of separately based on
the material used:
Metal
Glass
Tiles or ceramics
Stone
B. GLASS DOORS If there is any, to be disposed of separately based on
the material used:
Glass ceramic (fire door): to be disposed of with inert
or mixed waste
Tempered glass (oven door): to be disposed of with
glass
C. INTERIOR CLADDING If there is any, to be disposed of separately based on
the material used:
Metal
Refractory materials
Insulating panels
Vermiculite
Insulation, vermiculite and refractory materials that
have come into contact with flames or exhaust gases
(dispose of in mixed waste)
LEGENDA WHERE TO DISPOSE MATERIALS
D. ELECTRIC AND ELECTRO-
NIC COMPONENTS
To be disposed of separately in authorised centres, as
indicated in the WEEE directive 2012/19/EU and the
relative national transposition.
Wiring, motors, fans, circulators, display panels, sen-
sors ignition plug, electronic cards, batteries.
E. METAL STRUCTURE To be disposed of separately with metal -
F. COMPONENTS THAT CAN-
NOT BE RECYCLED To be disposed of with mixed waste E.G.: Gaskets, rube piping, silicone or fibres, plastic.
G. HYDRAULIC COMPONENTS Piping, fittings, expansion vessel, valves. If there are
any, to be disposed of separately based on the mate-
rial they are made of:
Copper
Brass
Stainless steel
Other materials
INSTRUCTIONS FOR PACKAGING DISPOSAL
The material that the appliances packaging is made of must be managed correctly, in order to make collection, reuse, recovery
and recycling easier, where possible.
The table below illustrates the possible components that the packaging is made of, and the relative instructions for correct dispo-
sal.
DESCRIPTION CODE MATERIAL SYMBOL DIRECTIONS FOR COLLECTION
- WOOD BED
- WOOD CAGE
- WOOD PALLET
WOOD
FOR 50
SORTED waste collection
WOOD
Check with the competent body on
how to dispose of this packaging at
the recycling depot
- CARDBOARD BOX
- CARDBOARD CORNER
- CARDBOARD SHEET
CORRUGATED CARDBOARD
PAP 20
SORTED waste collection
PAPER
Check the instructions of the compe-
tent body
- APPLIANCE BAG
- BAG OF ACCESSORIES
- BUBBLE WRAP
- PROTECTIVE SHEET
- LABELS
POLYETHYLENE
LD PE 04
SORTED waste collection
PLASTIC
Check the instructions of the compe-
tent body
- POLYSTYRENE
- FOAM PEANUTS POLYSTYRENE
PS 6
SORTED waste collection
PLASTIC
Check the instructions of the compe-
tent body
- STRAP
- TAPE POLYPROPYLENE
PP 5
SORTED waste collection
PLASTIC
Check the instructions of the compe-
tent body.
- SCREWS
- STAPLES FOR STRAP
- FASTENING BRACKET
IRON
FE 40
SORTED waste collection
METAL
Check with the competent body on
how to dispose of this packaging at
the recycling depot
IDROSTUFE
2
SUMMARY
1 MANUAL SIMBOLOGY .................................... 3
2 DEAR CUSTOMER ..........................................3
3 CAUTIONS ....................................................3
4 SAFETY REQUIREMENTS ...........................4
5 WARRANTY CONDITIONS ...............................5
5.0.1 PRODUCT PERFORMANCE CHECKS .......................6
6 SPARE PARTS ...............................................6
7 WARNINGS FOR THE CORRECT DISPOSAL OF THE
PRODUCT ...........................................................6
7.1 INFORMATION FOR MANAGEMENT OF ELECTRIC AND
ELECTRONIC APPLIANCE WASTE CONTAINING BATTERIES OR
ACCUMULATORS ................................................................7
8 WIFI CONNECTION  BLUETOOTH .................7
8.1 EASY CONNECT PLUS ............................................... 7
8.2 NAVEL STAND ALONE ..............................................8
9 USE .............................................................9
9.1 INTRODUCTION .......................................................9
9.2 CONTROL PANEL DISPLAY .......................................9
9.3 MAIN MENU ............................................................9
9.4 SETTINGS MENU ....................................................10
9.5 AUTO ECO MODE SEE SECTION FG ..................... 14
9.6 PROGRAMMED MODE TIMER  MAIN MENU ......14
9.7 NOTES FOR TIMER OPERATION .............................. 15
9.8 SLEEP FUNCTION MAIN MENU ...........................15
10 FIRST IGNITION WARNINGS ........................16
10.1 START UP ..............................................................16
10.2 GENERAL WARNINGS ............................................16
10.3 POWER OUTPUT ....................................................17
10.4 ADJUSTMENTS MENU ...........................................17
10.5 NORMAL SHUTDOWN ON THE PANEL: OFF WITH
FLASHING FLAME ........................................................... 17
10.6 POWER FAILURE .................................................... 18
10.7 FAILED IGNITION ...................................................18
11 RECOMMENDATIONS FOR SAFE USE .............18
12 FUEL ..........................................................19
12.1 FUEL ......................................................................19
12.2 PELLET SUPPLY .....................................................19
13 LOADING PELLETS ......................................19
13.1 LOADING PELLETS .................................................19
13.2 USER TRAINING .....................................................20
14 SAFETY DEVICES AND ALARMS ....................20
14.1 SAFETY DEVICES ...................................................20
14.2 PRESSURE SWITCH ................................................ 20
14.3 SMOKE TEMPERATURE PROBE ..............................21
14.4 CONTACT THERMOSTAT IN THE FUEL HOPPER.......21
14.5 ELECTRICAL SAFETY .............................................. 21
14.6 SMOKE FAN ...........................................................21
14.7 GEAR MOTOR ......................................................... 21
14.8 TEMPORARY POWER CUT ......................................21
14.9 FAILED STARTUP .................................................. 21
14.10 BLACKOUT WITH THE BOILER ON ..........................21
14.11 BLACKOUT OF MORE THAN 10'' DURING STOVE
SHUTDOWN .....................................................................21
14.12 CONTACT THERMOSTAT IN THE BOILER .................21
14.13 WATER TEMPERATURE PROBE...............................21
14.14 ANTIFREEZE FUNCTION .........................................21
14.15 PUMP ANTISEIZURE FUNCTION ........................... 21
14.16 ALARM ALERTS .....................................................22
14.17 ALARM RESET .......................................................23
15 ROUTINE MAINTENANCE .............................23
15.1 INTRODUCTION .....................................................23
15.2 BEFORE EACH STARTUP .......................................23
15.3 HOPPER CLEANING ...............................................24
15.4 ASH DRAWER CLEANING IDROPRINCE  AQUOS 
IDRON  MIRA  TESIS ......................................................24
15.5 ASH DRAWER CLEANING MAYA .............................24
15.6 CLEANING THE GLASS ...........................................25
15.7 CLEANING THE EXCHANGER AND THE COMPARTMENT
UNDER THE BRAZIER EVERY 2/3 DAYS ............................. 25
15.8 PIPE UNIT CLEANING .............................................26
15.9 FUME PIPES ANNUAL CLEANING ......................... 26
15.10 GENERAL CLEANING ..............................................26
15.11 CLEANING OF PAINTED METAL PANELS ................26
15.12 CLEANING OF CERAMIC AND STONE PANELS ........26
15.13 SWITCHING OFF AT THE END OF THE SEASON .......27
15.14 CHECKING THE INNER COMPONENTS .................... 27
16 IN CASE OF ANOMALY ..................................28
16.1 PROBLEM SOLVING ...............................................28
16.2 PROBLEM SOLVING THERMOSTOVE ...................32
3
IDROSTUFE
1 MANUAL SIMBOLOGY
USER
AUTHORISED TECHNICIAN
(ONLY to interpret or the Stove-manufacturer or the Authorized Techni-
cian of Technical Assistance Service approved by the Stove-manufacturer)
SPECIALIZED STOVE-REPAIRER
CAUTION:
READ CAREFULLY THE NOTE
CAUTION:
DANGER OR IRREVERSIBLE DAMAGE POSSIBILITY
The icons with the stylized figures indicates whom the subject dealt in the paragraph is addressed to (between the User and/
or the Authorized Technician and/or the Specialized Stove-repairer).
WARNING symbols indicates an important note.
2 DEAR CUSTOMER
Dear Customer,
Our products are designed and manufactured in compliance with European regulations harmonised with Regulation (EU) no.
305/2011 for construction products (EN13240 for wood-burning stoves, EN14785 for pellet-burning appliances, EN13229 for
fireplaces/wood-burning inserts and EN 12815 for wood-burning range cookers), with high quality materials and extensive ex-
perience in transformation processes. The products also comply with the essential requirements of Directive 2009/125/EC (Eco
Design) and, where applicable, Directives 2014/35/EU (Low Voltage), 2014/30/EU (Electromagnetic Compatibility), 2014/53/
EU (Radio Frequency), 2011/65/EU (ROhS).
Read carefully the instruction contained in this manual to obtain the best efficiency.
This instruction manual is an integral part of the product: make sure it is delivered with the appliance also in case of sold to
others. In case of loss please ask a copy to your local Technical Assistance Service.
In Italy biomass system installation below 35 kW must comply with MD 37/08. Every qualified installer who
own these requirements, has to issue the certificate of conformity for the installed system ("system" means:
stove + chimney + air inlet).
According to (EU) No. 305/2011 regulation, the Declaration of Performance and “Declaration of Conformity are avai-
lable online at the web sites:
- www.cadelsrl.com
- www.free-point.it
- www.pegasoheating.com
3 CAUTIONS
All the pictures carried in this manual are only for indicative and explanatory purpose and could therefore slightly differ from
your appliance.
The referring appliance is those you purchased.
In case of doubts or difficulties in the comprehension or for problems not described in this manual, please promptly contact
your distributor or installer.
IDROSTUFE
4
4 SAFETY REQUIREMENTS
Installation, electrical connection, functional verification and maintenance must only be
performed by qualified or authorised personnel.
Live electrical parts: disconnect the product from the 230V power supply before perfor-
ming any maintenance operation. Only power the product after completing assembly.
Special maintenance must only be performed by authorised and qualified personnel.
All local regulations, including those referring to national European standards, must be
respected during appliance installation.
The manufacturer declines any responsibility in case of installation which are not in complian-
ce with current regulations, in case of a wrong room ventilation system, in case of an electric con-
nection which is not in compliance with regulations and in case of a wrong use of the appliance.
It is forbidden to install the stove in bedrooms, bathrooms and in rooms used for storing
combustible materials and in one-room flats.
The installation in one-room flats is allowed if they are in sealed chamber.
In any case the stove must not be installed in rooms where it can get in touch with water or
water splashes because this can cause burn hazards and short-circuit.
Please check that the floor has an adequate load capacity. If the existing one does not
satisfy this requirement, appropriate measure should be provided (for example a plate for di-
stributing the load).
For safety fire regulations the distances from flammable or sensible to heat objects (sofas,
pieces of furniture, wooden covering, etc...) must be respected.
If there are highly flammable objects (curtains, fitted carpet, etc...), all these distances
must be further increased with 1 meter.
If the floor is made of combustible material, we recommend using a protector made of in-
combustible material (steel, glass, etc.) that also protects the front part from any falling burnt
particles during cleaning.
The electrical cable must not get in touch with the fume exhaust pipe and nor with every
other part of the stove.
The user, or whoever is operating the product, must read and fully understand the contents
of this installation and use guide before performing any operation. Errors or incorrect settings
can cause hazardous conditions and/or poor operation.
The type of fuel to use is only the pellets.
Do not use the appliance as waste inceneretor.
Do not place laundry on the product to dry. Any clothes horses or similar objects must be
kept at a safe distance from the product. Fire hazard.
It is forbidden to operate the product with the door open or the glass broken.
It is forbidden to modify the appliance without authorization.
Do not use flammable liquids during the ignition (alcool, petrol, oil, etc...).
After a failed ignition the burning pot must be empty from the amassed pellets, before
starting the stove up again.
The pellet hopper must always be closed with its own lid.
Before of every intervention leave the fire completely extinguish till the cooling and always
disconnect the plug from the electric socket.
This appliance can be used by children aged from 8 years and above and persons with re-
duced physical, sensory or mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without supervision.
Packaging are not toys and could cause suffocation or strangulation and other health ha-
zards! People (childreen included) with reduced mobility, psycological deseases or without
experience and knowledge must be kept away from packaging. The stove is not a toy.
5
IDROSTUFE
Childreen must be constantly overseen in order to assure that they do not play with the appliance.
During its running, the stove reaches high temperatures: keep away childreen and animals
and for your safety please use appropriate fireproof devices, such as heat-protecting gloves.
The chimney flue must be cleaned, since the soot and unburnt oil deposits reduce its sec-
tion so blocking the draught. In great quantities they can flare up.
If the pellets are of bad quality (if contains sizing agents, oils, varnishes, plastic remains or
if it is mealy), deposits will form along pellets drop pipe during the running. When the stove is
switched off, these remains could form little hot coals that rising along the pipe could reach the
pellets on the hopper burning them and creating a thick and harmful smoke inside the room.
Please always keep the hopper closed with its own lid. If the pipe is sooty, please clean it.
In case it would be necessary to extinguish the fire emitted by the stove or by the chimney
flue, use a fire-extinguisher or contact the firemen. Do not use water to extinguish the fire
inside the burning pot.
Shut the stove down in the event of a breakdown or bad running and contact the speciali-
sed technician immediately.
Pellets must not be fed manually into the burner - this wrong behaviour can generate an
abnormal amount of unburned gas, with a risk of explosion in the chamber.
Accumulated unburnt pellets in the burner after a failed ignitions must be removed before lighting.
PROCEDURE TO FOLLOW IN THE EVENT OF SMOKE IN THE ROOM OR AN EXPLOSION DAMA-
GING THE DEVICE: SWITCH IT OFF, AIR OUT THE ROOM AND IMMEDIATELY CONTACT THE INSTAL-
LATION/CUSTOMER SERVICE TECHNICIAN.
5 WARRANTY CONDITIONS
The company guarantees the product, with the exception of elements subject to normal wear listed below, for a period of
2 (two) years from the date of purchase attested by:
a document to serve as proof of purchase (invoice and/or receipt) that shows the name of the vendor and the date on which
the purchase was made;
forwarding of the completed certificate of guarantee within 8 days of purchase.
Furthermore, the product must be installed and started by specialised personnel who must, where provided, issue a declaration of
conformity of the plant and of the proper functioning of the product, for the warranty to be valid and effective.
We recommend testing the product before completion with the relative finishes (claddings, painting of walls, etc.).
Installations not meeting the current standards, improper use and lack of maintenance as expected by the manufacturer, void the
product warranty.
The guarantee is valid on the condition that the instructions and warnings contained in the use and maintenance manual are
observed, and therefore the product is used correctly.
The replacement of the entire system or the repair of one of its components does not extend the guarantee period, and the original
expiry date remains unchanged.
The guarantee covers the replacement or free repair of parts recognised as being faulty at source due to manufacturing
defects.
To benefit from the guarantee, in the event of a fault, the customer must have the guarantee certificate and present it with the
proof of purchase document to the Technical Assistance Office.
The guarantee does not cover malfunctions and/or damage to the appliance that arise due to the following causes:
Damage caused during transportation or relocation.
All parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with
the manufacturer's instructions (always refer to the installation and use manual provided with the appliance).
Incorrect dimensioning with regards to the use or faults in the installation or failure to adopt the necessary devices to guaran-
tee proper execution.
Improper overheating of the equipment, use of fuels not conforming to the types and quantities indicated in the instructions provided.
Further damage caused by incorrect user interventions in an attempt to fix the initial fault.
Worsening of the damage due to the continued use of the equipment by the user, once the defect has been noticed.
In the presence of a boiler, any corrosions, incrustations or breaks caused by water flow, condensation, hardness or acidity of
the water, improperly performed descaling treatments, lack of water, mud or limescale deposits.
Inefficiency of chimneys, flues or parts of the plant affecting the equipment.
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6
Damage caused by tampering with the appliance, atmospheric agents, natural disasters, vandalism, electrical discharges, fires,
faults in the electric and/or hydraulic system.
Failure to have the stove cleaned on an annual basis by an authorised technician or qualified personnel will result in the loss
of the warranty.
Also excluded from this guarantee are:
Parts subject to normal wear such as gaskets, glass, claddings and cast iron grids, painted, chrome-plated or gilded parts,
handles and electric cables, bulbs, indicator lights, knobs, all parts which can be removed from the hearth.
Variations in colour of the painted or ceramic/serpentine parts and craquelure ceramics as they are natural characteristics of
the material and product use.
Masonry work.
Plant parts (if present) not supplied by the manufacturer.
Any technical interventions on the product to eliminate the above-said defects and consequent damages must be agreed upon
with the Technical Assistance Centre, who reserves the right to accept the relative appointment or not. However, said interventions
will not be carried out under warranty but as technical assistance to be granted at part of any eventual and specific agreed condi-
tions and in accordance with the fee in force for the work to be carried out.
The user will also be charged for any costs incurred to remedy the incorrect technical interventions, tampering or damage to the
appliance, not attributable to original faults.
Save for the legal or regulatory limits, the guarantee does not cover the containment of atmospheric and acoustic pollution.
The company declines all liability for any damage which may be caused, directly or indirectly, to persons, animals
or objects as a consequence of non compliance with any prescription specified in the manual, especially warnings
regarding installation, use and maintenance of the appliance.
5.0.1 PRODUCT PERFORMANCE CHECKS
All our products undergo ITT TESTS carried out by a notified laboratory (system 3) and in accordance with (EU) Regulation number
305/2011 “Construction products”, according to standard EN 14785:2006 (pellets) and “Machinery Directive EN 303-5 (boilers).
In the case of tests for any market surveillance or inspections by third parties, please consider the following warnings:
to reach the declared performance levels, the product must perform an operating cycle of at least 15/20 hours beforehand
• use the average draught of the combustion smoke specified in the product technical specifications” table
• the type of pellets used must comply with current EN ISO 17225-2 regulations
• the amount of fuel may vary according to the length and calorific value of the fuel. This may require some adjustments to
stay in line with the hourly consumption specified in the “product technical specifications” table. A1 pellets ensure an ove-
rall calorific value within tight margins compared to the test pellets used. However, size considerably affects performance,
therefore on average it must
not be less than 24 mm long and with a 6mm diameter
• in the case of a wood-burning product, check the correct residual moisture content of the fuel, which must not be less
than 12% or more than 20%. As the moisture increases, different combustion air settings are required. The settings are to
be carried out via the combustion air register, thereby modifying the mixture between primary and secondary air
• it is required to check the operation of devices that can affect performance (for example air fans or electrical safety devi-
ces) in case of damage due to handling.
• maximum performance can be achieved at the maximum flame and ventilation power.
• strictly comply with the withdrawal points required by regulations both in terms of emissions and temperature.
6 SPARE PARTS
For each repair or adjustment which should be necessary, please contact the dealer where you purchased your stove or your nea-
rest Technical Assistance Service, specifying:
Appliance model
Serial number
Type of problem
Use only original spare parts which you can find at our Technical Assistance Services.
7 WARNINGS FOR THE CORRECT DISPOSAL OF THE PRODUCT
The owner is the sole party responsible for demolishing and disposing of the product. This must be performed in compliance with
laws related to safety and environmental protection in force in his/her country.
At the end of its working life, the product must not be disposed of as urban waste.
It must be taken to a special differentiated waste collection centre set up by the local authorities or to a retailer that provides this service.
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Separating and recycling prevents potential negative effects on the environment and health (often caused by inappropriately
disposing of product parts). It also allows materials to be recovered in order to obtain significant savings in energy and resources.
7.1 INFORMATION FOR MANAGEMENT OF ELECTRIC AND ELECTRONIC APPLIANCE WASTE CON
TAINING BATTERIES OR ACCUMULATORS
Fig. 1 - Waste disposal
This symbol, which is used on the product, batteries, accumulators or on the packaging or documents, means that at the end of its
useful life, this product, the batteries and the accumulators included must not be collected, recycled or disposed of together with
domestic waste.
Improper management of electric or electronic waste or batteries or accumulators can lead to the leakage of hazardous substances
contained in the product. For the purpose of preventing damage to health or the environment, users are kindly asked to separate
this equipment and/or batteries or accumulators included from other types of waste and to arrange for disposal by the municipal
waste service It is possible to ask your local dealer to collect the waste electric or electronic appliance under the conditions and
following the methods provided by national laws transposing the Directive 2012/19/EU.
Separate waste collection and recycling of unused electric and electronic equipment, batteries and accumulators helps to save
natural resources and to guarantee that this waste is processed in a manner that is safe for health and the environment.
For more information about how to collect electric and electronic equipment and appliances, batteries and accumulators, please
contact your local Council or Public Authority competent to issue the relevant permits.
8 WIFI CONNECTION BLUETOOTH
8.1 EASY CONNECT PLUS
Procedure if only valid for models with EASY CONNECT PLUS Wi-Fi technology.
Fig. 2 - EASY CONNECT PLUS module Fig. 3 - App EASY CONNECT PLUS
The documentation for connecting the Wi-Fi and using the App are available online at the following addresses:
https://www.cadelsrl.com/donwload-wi-fi/
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http://www.free-point.it/it/downloads/
https://www.pegasoheating.com/it/documenti/
8.2 NAVEL STAND ALONE
Procedure if only valid for models with NAVEL STAND ALONE Wi-Fi technology.
ATTENTION! Installation must ONLY be carried out by specialised personnel.
The manufacturer will not be held responsible for injury to persons or damage to property or in the event of
failed operation.
The Wi-Fi module uses the domestic Wi-Fi network; ensure there is enough coverage in the
place of installation.
Fig. 4 - NAVEL STAND ALONE module Fig. 5 - App EASY CONNECT PLUS
The documentation for connecting the Wi-Fi and using the App are available online at the following addresses:
https://www.cadelsrl.com/donwload-wi-fi/
http://www.free-point.it/it/downloads/
https://www.pegasoheating.com/it/documenti/
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9 USE
9.1 INTRODUCTION
To have the best performance with the lowest consumption please follow the here descripted instructions.
The lightning of the pellets occurs very easily if the installation is correct and if the chimney flue is efficient.
Switch on the stove at Power 1 for at least 2 hours in order to enable the materials which make up the boiler and the fireplace
to adjust the inner springing stress.
By using the stove the varnish inside the combustion chamber could be subjected to alterations. This occurrence can be attri-
buted to different reasons: an excessive stove overheating, the presence of chemical agents in bad quality pellets, bad chimney
draught, etc. Therefore varnish endurance in the combustion chamber cannot be guarantee.
Oily plant waste and lacquers can cause smells and smoke during the first working hours: it is advisable to
ventilate the room because they could be noxious to people and animals.
Set values from 1 to 5 are defined by the manufacturer and they can be changed only by an authorized tech-
nician.
9.2 CONTROL PANEL DISPLAY
Menu items.
Fig. 6 - Display Fig. 7 - Display
LEGEND Fig. 6 - Fig. 7
1Boiler lighting/shutdown (ESC)
2Scrolling of programming menu to decrease
3Menu
4Scrolling of programming menu to increase
5Decrease set temperature/programming functions
6Increase set temperature/programming functions
7Display
8Time
9Status
10 Temperature set by user
11 Instant power
12 Ambient temperature
13 If there is "." = 0.5 °C (29.° = 29.5°)
9.3 MAIN MENU
It is accessed by pressing key 3 (menu). The items that are accessed are:
Time and Date
Timer
Sleep (only with the stove on)
Settings
Info
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Date and time setting
To set the date and time act as follows:
Press the “menu button.
Select Time and Date.
Select by pressing menu”
Scroll with the arrows and select the variables to be modified one at a time: Day, Hours, Minutes, Day number, Month, Year.
Select “menu to confirm.
Modify with the + - keys.
Finally press menu” to confirm and esc to exit.
Timer setting (see relative chapter)
Sleep setting (see relative chapter)
9.4 SETTINGS MENU
The SETTINGS menu allows to act on the boiler operating mode:
A. Language.
B. Cleaning (displayed only when the boiler is switched off).
C. Feed screw loading (displayed only when the boiler is switched off).
D. Tones.
E. External thermostat (activation).
F. Auto Eco (activation).
G. Eco-Shutdown T (default 10 minutes).
H. Pump on T (default 50°C).
I. Auxiliary boiler (default deactivated).
J. Pellet recipe.
K. Smoke rpm % ventilation.
L. Maximum power (1-5 - default 5).
M. Components test (displayed only when the boiler is switched off)
N. Chimney sweep function (activated only when the boiler is switched on, for field emissions test).
O. System configuration.
P. Season.
Q. Technical menu.
NOTE: Some of the items listed above cannot be activated in certain system configurations.
a - Language
To select the language act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “language” using the arrows.
Press “menu to confirm.
With the + - keys select the language of interest (IT/EN/DE/FR/ES/NL/PL/DA)
Press “menu to confirm and esc” to exit.
b - Cleaning
To select “Cleaning (only when the boiler is switched off) act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “Cleaning using the arrows.
Press “menu to confirm.
Select “On” with the + - keys.
Press “menu to confirm and esc” to exit.
c - Feed screw loading
Allows to fill the pellets loading system. It can only be activated with the boiler switched off, it displays an 180” countdown after
which the feed screw stops automatically, as when exiting the menu.
To select “Feed screw loading” (only when the boiler is switched off) act as follows:
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Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “Feed screw loading” using the arrows.
Press “menu to confirm.
Select “Enable” with the + - keys.
Press “menu to confirm and esc” to exit.
d - Tones
This function is disabled by default, so to enable act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “tones” using the arrows.
Press “menu to confirm.
Select “On” with the + - keys.
Press “menu to confirm and esc” to exit.
e - External thermostat (see relative chapter)
EXTERNAL THERMOSTAT (not included with the boiler, it is the user’s responsibility)
The stove can also be temperature-controlled by an external room thermostat. It is positioned centrally with respect to the room
where the appliance is installed and ensures greater consistency between the heating temperature requested of the stove and the
actual temperature the stove supplies.
Connect the wires from the external thermostat to points 1-2 on the stove terminal board.
Once the thermostat is connected, it must be enabled.
Do so as follows:
Press the “menu button.
Scroll to “Settings” using the arrows.
Select by pressing menu”.
Scroll once again to “External thermostat” using the arrows.
Select by pressing menu”.
Press the - + buttons.
Select “On” to activate the external thermostat.
Press the “menu button to confirm.
Press the esc button to exit.
f - Auto-Eco activation
To select the Auto-Eco function act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to Auto-Eco using the arrows.
Press “menu to confirm.
Select “On” with the + - keys.
Press “menu to confirm and esc” to exit.
g - Eco Shutdown t
To select the Eco - shutdown t function act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “Eco - shutdown t” using the arrows.
Press “menu to confirm.
Enter the minutes with the + - keys.
Press “menu to confirm and esc” to exit.
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h - Pump On T
This menu item allows to adjust the pump activation temperature.
To select the Pump On T function act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “Pump On T” using the arrows.
Press “menu to confirm.
Modify the °C with the + - keys.
Press “menu to confirm and esc” to exit
i - Auxiliary boiler
An additional (optional) module must be installed to allow an auxiliary boiler to be switched on should the stove be off or in alarm
conditions. By default, this function is disabled; if necessary, activate it through the settings menu.
j - Pellet Recipe
This function is for adapting the stove to the pellets that are being used. In fact, as there are several types of pellets on the market,
boiler operation is extremely variable depending on the fuel quality. In the event the pellets tend to clog the brazier due to an
excessive load of fuel or in the event the flame is always high even at low powers and, vice versa if the flame is low one can decre-
ase/increase the amount of pellets in the brazier:
The available values are:
-3 = Decrease by 30% compared to factory settings.
-2 = Decrease by 20% compared to factory settings.
-1 = Decrease by 10% compared to factory settings.
0 = No variation.
1 = Increase by 5% compared to factory settings.
2 = Increase by 10% compared to factory settings.
3 = Increase by 15% compared to factory settings.
To change the recipe act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “Pellet recipe” using the arrows.
Press “menu to confirm.
Modify the % with the + - keys.
Press “menu to confirm and esc” to exit
k - Smoke rpm % ventilation
If the installation presents difficulties for smoke evacuation (no draught or no pressure in the duct), the smoke and ash expulsion
speed can be increased. This change resolves all the potential problems related to pellets clogging in the brazier and deposits
forming at the bottom of the brazier itself caused by poor quality fuel or fuel that produces a lot of ashes. The values available are
from -30% to +50% with variations of 10 percentage points at a time. The variation in negative can be used in case the flame is
too low.
To change the parameter act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “Smoke rpm variation” using the arrows.
Press “menu to confirm.
Modify the % with the + - keys.
Press “menu to confirm and esc” to exit
l - Maximum power
It allows to set the maximum flame limit at which the boiler can operate to reach the set temperature target.
To change the power act as follows:
Press the “menu button.
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Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “Maximum power” using the arrows.
Press “menu to confirm.
Change the power from 01 to 05 with the + - keys
Press “menu to confirm and esc” to exit
m - Components test
It can only be carried out with the boiler switched off, it allows to select the components to be tested:
Spark plug: it is turned on for a fixed time of 1 minute during which the panel displays the countdown seconds.
Feed screw: it is powered for a fixed time of 1 minute during which the panel displays the countdown seconds.
Extractor: it is activated at 2500 rpm for a fixed time of 1 minute during which the panel displays the countdown seconds.
Exchanger: it allows to carry out the test in V5 for a fixed time of 1 minute during which the panel displays the countdown
seconds.
Pump: it is activated for a fixed time of 10 seconds during which the panel displays the countdown.
3 way: the 3 way valve is activated for a fixed time of 1 minute during which the panel displays the countdown seconds.
To activate the “Components test” function (only when the boiler is switched off) act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “Components test” using the arrows.
Press “menu to confirm.
Select the test to be performed with the + - keys
Press “menu to confirm and esc” to exit
n - Chimney sweep function
This function can be activated only when the boiler is on and with power output and heating operation power with parameters
P5, with fan (if present) in V5. Any loading/smoke ventilation percentage corrections must be taken into account. This status lasts
20 minutes, the countdown is displayed on the panel. During this interval the thermostat/puffer/room set point/H20 set point are
not taken into account, only the safety shutdown at 85°C remains active. At any time the technician can interrupt this stage by
quickly pressing the on/off key.
To activate the “Chimney sweep function act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to the “Chimney sweep function using the arrows.
Press “menu to confirm.
Select “On” with the + - keys (Off by default)
Press “menu to confirm and esc” to exit
o - System configuration
To change the system configuration act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “System configuration” using the arrows.
Press “menu to confirm.
Change the configuration from 01 to 05 with the + - keys
Press “menu to confirm and esc” to exit.
p - Season
In configurations 2 and 3, by enabling the summer” function, the deviation of the 3-way valve to the heating system is inhibited
in order to prevent the radiators from heating up, therefore the flow is always directed towards the domestic hot water (DHW) - if
envisaged.
By activating the “summer” option one automatically enables the auto-eco function (it cannot be deactivated). The room probe/
external thermostat are not taken into account.
To change the function act as follows:
Press the “menu button.
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Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to “Season” using the arrows.
Press “menu to confirm.
Select “Summer” or Winter” with the + - keys.
Press “menu to confirm and esc” to exit.
q - Technical menu
To access the technical menu one must contact an assistance centre as one needs a password to enter.
To intervene on the “technical menu act as follows:
Press the “menu button.
Scroll to “Settings” using the arrows
Press “menu to confirm.
Scroll to Technical menu” using the arrows.
Press “menu to confirm.
Select “Product Type”, “Service, “Parameters”, “DHW Parameters”, “Meters memories”, “Enable fan and “Puffer data with the
+ - keys.
Press “menu to confirm and esc” to exit
9.5 AUTO ECO MODE SEE SECTION FG
To activate the Auto Eco” mode and adjust the time refer see section f-g.
The possibility to adjust the “ECO shutdown t” comes from the need to ensure proper operation in the various rooms the boiler
can be installed in and prevent continuous shutdowns and start-ups in the event the temperature is subject to sudden changes (air
currents, poorly insulated rooms, etc.).
The ECO shutdown procedure is activated automatically when all the power demand devices involved in the system configu-
ration are satisfied: room probe/external thermostat, flow switch, puffer thermostat/ntc (10 k ß3435) or boiler thermostat/
ntc (10 k ß3435). If all devices present are satisfied the “ECO shutdown t time decrease starts (by default 10 minutes, it can
be changed within the “Settings menu”). During this stage the panel displays ON with a small flame and alternately Chrono (of
active) - Eco active. The minutes indicating the countdown for the Eco Stop are shown at the top of the display. The flame goes into
P1 and stays there until the programmed “Eco shutdown t” time has elapsed and if the conditions are still satisfied, it goes into the
shutdown stage. The ECO switch off countdown resets if one of the devices boosts power again.
When switch off starts the panel displays: Off - Eco Active - small flashing flame.
Once the boiler has reached the off condition, the panel displays OFF-ECO with the extinguished flame symbol.
To restart from ECO the following conditions must be satisfied simultaneously:
Power demand
After 5 minutes from the beginning of shutdown.
TH2O < TSetH2O.
If the domestic hot water (DHW) demands power - if envisaged - the first 5’ are ignored and the boiler restarts as needed.
NOTE: In configuration 4 - 5 the Auto Eco mode is enabled automatically. Even when one sets the summer function in configura-
tion 2 - 3 it is enabled automatically. In the cases where it is designed to be active, it is not possible to deactivate the mode.
9.6 PROGRAMMED MODE TIMER  MAIN MENU
Setting the current day and time is essential for the proper operation of the timer.
There are six TIMER programmes, for each one the user can decide the start-up and shutdown time as well as the day of the week
in which it is active. When one or more programmes are active, the panel alternately displays the boiler status and TIMERn
whereby n is the number relating to the activated timer programmes, separated from each other with a dash
Example:
TIMER 1 Timer programme 1 active.
TIMER 1-4 Timer programmes 1 and 4 active.
TIMER 1-2-3-4-5-6 Timer programmes all active.
EXAMPLE OF PROGRAMMING
With boiler on or off:
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access the MENU,
scroll to TIMER with the <> arrows,
press the “Menu” key
the system proposes “P1” (Press the <> keys for the subsequent timers P2,P3, P4, P5, P6)
to activate “P1” press the “Menu” key
press + - and select “ON”
confirm with the “Menu” key
At this point it will propose 00:00 as starting time, with key + - adjust the starting time and press the “menu key to confirm.
The next step proposes a shutdown time of 10 minutes above that set for start-up: press the + key and adjust the shutdown time,
confirm with the “menu key.
Subsequently the system proposes the days of the week in which to activate or deactivate the previously set timer. With the - or +
key highlight with the white background the day in which one wishes to activate the timer and confirm with the “menu key. If no
day of the week is confirmed as active, in turn the timer programme will not appear active in the status screen.
Continue to program the following days or press “ESC” to exit. Repeat the procedure to program the other timers.
P1 P2
on off day on off day
08:00 12:00 mon 11:00 14:00 mon
Boiler on from 08:00 to 14:00
on off day on off day
08:00 11:00 mon 11:00 14:00 mon
Boiler on from 08:00 to 14:00
on off day on off day
17:00 24:00 mon 00:00 06:00 tue
Boiler on from 17:00 on monday to 06:00 on tuesday
9.7 NOTES FOR TIMER OPERATION
Start-up with the timer always takes place with the last temperature and ventilation settings (or with default 20°C and V3
settings in the event they have never been changed).
Start-up time ranges from 00:00 a 23:50
If the shutdown time is not already memorised, it proposes a start-up time in + 10 minutes.
A timer programme switches the boiler off at 24:00 of one day and another programme switches it on at 00:00 of the next day:
the boiler stays on.
A programme proposes a start-up and shutdown in times included within another timer programme: if the boiler is already on,
start will not have any effect, while OFF will switch it off.
In the boiler on and timer active condition, press the OFF key and the boiler will switch off, it will switch on automatically at
the next time set on the timer.
In the boiler off and timer active condition, press the ON key and the boiler will switch on, it will switch off at the time set on
the active timer.
9.8 SLEEP FUNCTION MAIN MENU
The sleep function is activated only when the boiler is switched on and allows to quickly set a time at which the product must
switch off.
To set the Sleep function act as follows:
Enter MENU
Scroll to SLEEP with the <> arrows
Press Menu
With the + - keys adjust the desired shutdown time.
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The panel proposes a shutdown time of 10 minutes from the current time, adjustable with key 4 until the next day (I can therefore
delay the shutdown for up to a maximum of 23 hours and 50 minutes).
Fig. 8 - Sleep
If the SLEEP function is active with the TIMER active the first has priority over the latter, therefore the boiler will not switch off at
the time set on the timer but instead by the time established by the sleep function, even if later than the time set on the timer.
10 FIRST IGNITION WARNINGS
10.1 START UP
We remind you that the first ignition must be carried out by a specialized and authorixed technician who will check that all is
installed in compliance with current regulations and checks the efficiency.
If inside the combustion chamber there are booklets, manuals, etc..., remove them.
Check if the door is correctly closed.
Check if the stove is correctly inserted in the electric socket.
Before switching the stove on, assure you the burning pot is clean.
To start the stove, keep the P1 button pressed until the ON sign and a flashing flame to its side appear. The ignition resistance
pre-heating starts. After some seconds the feed screw loads pellets and the resistance pre-heating continues. When the tem-
perature is high enough (after about 5-8 minutes), ignition is considered to be completed.
10.2 GENERAL WARNINGS
Remove all components that could burn (manual, various adhesive labels, and any polystyrene) from the product brazier and glass.
Make sure the brazier is positioned properly and rests solidly on the base.
The first ignition may fail, given that the feed screw is empty and is not always able to load the brazier in time
with the amount of pellets needed to ignite the flame.
CLEAR THE FAILED IGNITION ALARM CONDITION. REMOVE THE PELLETS IN THE BRAZIER AND REPEAT IGNITION.
If after several failed ignitions, there is still no flame even with normal pellet supply, make sure the brazier is positioned properly,
resting snugly in its housing without any ash build-up. If everything is as it should be, this means there might be a problem with
the product components or caused by improper installation.
REMOVE THE PELLETS FROM THE BRAZIER AND REQUEST ASSISTANCE FROM AN AUTHORISED TECHNICIAN.
It is a good idea to ensure efficient ventilation in the room during the initial ignition, as the stove will give off
some smoke and the smell of paint.
ATTENTION!
Make sure pellets and ash have not accumulated in the brazier due to failed ignition. If the brazier is not clea-
ned before reattempting, there is the risk of further failed ignitions and even explosions in some cases.
Keep away from the stove and, as previously mentioned, air out the room. The smoke and the smell of paint will dissipate after
about an hour of operation; in any case, remember that they are not harmful to health.
The stove is subjected to expansion and contraction during the ignition and cooling phases; as such, it may make slight creaking sounds.
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This is absolutely normal, as the structure is built in laminated steel, and is not to be considered a defect.
It is extremely important to make sure not to overheat the stove right away, but rather heat it gradually to the desired tempera-
ture, initially using low power.
This will prevent damage to the ceramic plates or coil, welding, and steel structure.
DO NOT IMMEDIATELY EXPECT HEATING EFFICIENCY!!!
ATTENTION!
If smoke flows into the room from the appliance or the flue during operation or initial ignition, switch off the
device, air out the room, and immediately contact the installation/customer service technician.
10.3 POWER OUTPUT
Once the start-up stage is complete the control panel will display ON with a fixed flame at level 3. The subsequent flame modula-
tion at lower or higher powers is managed autonomously and upon reaching the temperatures set in the “System configuration”.
Fig. 9 - big Flame Fig. 10 - small Flame
10.4 ADJUSTMENTS MENU
To access the adjustments menu act as follows:
Press the + - keys
Scroll with the <> arrows and select “Set Room T or “Set Water T or “Exchanger Speed”
Press “menu to access the selected option.
Modify with the + - keys.
Press “menu to confirm and esc” to exit.
Fig. 11 - Display
Note: The full stop to the right of the ambient temperature shown in the control panel display (upper right) indicates the half
degree (e.g. 23.° means 23.5°C).
Air V. Speed - this function allows selecting the desired speed for the ambient fans from 1 to 5 or A. A means automatic, ventila-
tion depends on power, recommended setting (seeFig. 11).
10.5 NORMAL SHUTDOWN ON THE PANEL: OFF WITH FLASHING FLAME
If the shutdown key is pressed or if there is an alarm signal, the boiler goes into the thermal shutdown phase which entails the
automatic execution of the following stages:
It stops pellets loading
The room fan (if provided) maintains the set speed until the smoke T reaches 100°C, then it automatically sets itself at the
minimum speed until it reaches the shutdown temperature
The smoke fan sets itself at maximum speed and maintains it for a fixed time of 10 minutes, at the end of which if the smoke
T has fallen below the shutdown threshold it switches off permanently, otherwise it sets itself at the minimum speed until it
reaches such threshold before switching off.
If the boiler was shutdown regularly but, due to thermal inertia the smoke temperature exceeds the threshold again, the
shutdown stage restarts at the minimum speed until the temperature goes down.
IDROSTUFE
18
10.6 POWER FAILURE
After a black-out lower than 10 seconds, the stove turns back to the power which was settled.
After a black-out of more than 10 seconds, the stove enters the during shutdown. Completed this phase, it starts automatically
up with the different phases.
10.7 FAILED IGNITION
If pellets should not ignite, the lack of ignition will be signalled by the A01 "No Ignition" warning.
If the ambient temperature is below 5°C, the resistance may not heat up enough to guarantee the pallet ignition. In this case,
remove the unburned pellets from the burning pot and restart ignition.
Too much pellets in the burning pot, or humid pellet, or sooty burning pot make ignition difficult and create dense white
smoke which is harmful to health and can cause explosions on the combustion chamber. It is therefore necessary not to stand
in front of the stove during ignition stage if dense white smoke is present.
If after some months the flame appears weak and/or orange colored or the glass tends to blackens and the
burning pot to become encrusted, clean the stove, clean the fume conduit and the chimney flue.
11 RECOMMENDATIONS FOR SAFE USE
ONLY PROPER INSTALLATION AND APPROPRIATELY SERVICING AND CLEANING THE APPLIANCE
CAN ENSURE PROPER OPERATION AND SAFE PRODUCT USE
We wish to inform you that we are aware of cases of malfunctioning domestic pellet heating products, essentially due to improper
installations and inappropriate maintenance.
We wish to ensure you that all our products are extremely safe and certified according to the European reference standards. The
ignition system was tested with extreme care to increase ignition efficiency and prevent any issues even in the worst operating
conditions. In any case, as with any pellet product, our appliances must be installed properly and periodically cleaned and serviced
in order to ensure safe operation. Our research suggests that these malfunctions are essentially due to a combination of part or all
of the following factors:
Clogged brazier holes or deformed brazier, due to poor maintenance. These conditions can cause delayed ignition, creating an
abnormal production of unburnt gases.
Insufficient combustion air due to a reduced or clogged air intake duct.
Using smoke ducts that do not meet the installation standard requirements, such to fail to ensure appropriate draft.
Partially obstructed chimney due to poor maintenance, such to reduce draft, making ignition difficult.
Terminal chimney cap not compliant with the instructions manual, thus not suitable to prevent potential backdraft.
This factor becomes crucial when the product is installed in particularly windy areas, like on the coast.
The combination of one or more of these factors could cause significant malfunctions.
To prevent this from happening, it is essential to ensure the product is installed in compliance with the standards in force.
Furthermore, it is essential to follow these simple rules:
Every time it is removed for cleaning, the brazier must always be properly repositioned in the work position before using the
product, thoroughly cleaning any residual dirt on the support base.
Never load pellets into the brazier manually, either before ignition or during operation.
Any unburnt pellets after a failed ignition must be removed before re-igniting the product. Also make sure it is properly posi-
tioned in its housing and check for normal combustion air intake/smoke extraction.
If the product repeatedly fails to ignite, we recommend that you stop using it immediately and contact a qualified technician
to check product operation.
Following these instructions is more than enough to ensure normal operation and prevent any issues with the product.
If the above precautions are not respected and there is a pellet overload in the brazier during ignition and subsequent abnormal
smoke generated in the combustion chamber, carefully follow these instructions:
Do not, for any reason, unplug the product from the electrical mains: this would stop the smoke extraction fan, resulting in
smoke being emitted into the room.
Pre-emptively open the windows to air any smoke out of the installation room (the chimney may not work normally)
Do not open the fire door, as this would compromise normal operation of the smoke exhaust system to the chimney.
Simply switch off the stove using the on/off button on the control panel (not the rear button of the power supply plug!) and
move away from the product as you wait for the smoke to clear completely.
19
IDROSTUFE
Before any attempts to reignite the product, thoroughly clean the brazier and its air passage holes from build-up and any
unburnt pellets; reposition the brazier in its housing, removing any residue from its support base. If the product repeatedly fails
to ignite, we recommend that you stop using it immediately and contact a qualified technician to check product and chimney
operation.
12 FUEL
12.1 FUEL
Use top-quality pellets because they have influence in the calorific value and in ash remains.
Pellets features are: dimension Ø6-7mm (D06 Class), maximum lenght 40 mm, calorific value 5kWh/kg, humidity ≤ 10%, ash
remains ≤ 0,7%, they must be correctly pressed and not much mealy, without sizing agents, resins and other additives (class
A1 pellets according to ISO 17225-2 (type ENplus-A1) are recommended).
Not adequate pellets cause a bad combustion, a frequent burning pot obstruction and exhaust conduits obstruction. Further it
decreases the calorific value, soils the glass and increases consumptions and ash and unburnt granules quantity.
Humid pellets cause a bad combustion and running, so please assure you that they are stored in dry places and
far at least one meter from the stove and/or any other source of heat.
It is advisable to try different type of pellets available on the market and to choose that which gives the best performance.
The use of bad quality pellets can damage the stove so that the warranty and manufacturer liability fall.
Pellets of variable quality and size are available on the market: the smaller the pellet, the greater the fuel supply, resulting in
poor combustion
Depending on the type of pellets it could be necessary a parameters adjustment, please contact an Authorized
Assistance Service.
12.2 PELLET SUPPLY
Fig. 12 - Wrong opening of the pellets bag Fig. 13 - Right opening of the pellets bag
It is necessary to avoid to fill the hopper with the pellet when the stove is running.
Do not get the bag of pellet in contact with hot stove surfaces.
Do not empty the hopper with remaining fuels (unburnt pellet) from the burning pot coming from ignition waster.
13 LOADING PELLETS
13.1 LOADING PELLETS
Fuel is loaded from the top of the stove, lifting the door. Pour the pellets into the hopper.
To facilitate the procedure, do it two steps:
Pour half of the contents into the hopper and wait for the pellets to settle at the bottom.
Complete the operation by pouring in the second half.
IDROSTUFE
20
If loading pellets while the stove is working, open the hopper door using the cool touch handle supplied with
the stove.
Do not allow the bag of pellets to come into contact with hot surfaces while loading.
Never remove the protective grate inside the hopper.
Do not put any type of fuel into the hopper other than pellets in compliance with the previously described
specifications.
Store extra fuel at an appropriate safety distance.
Do not pour pellets directly onto the brazier but only into the hopper.
While operating and switching off, most of the stove surfaces are very hot (door, handle, glass, smoke exhaust
pipe, etc.). Do not touch these parts.
Fig. 14 - Pellet loading
13.2 USER TRAINING
The technician in charge of installation and commissioning MUST ALWAYS thoroughly brief the end owner/user on
the device. The following subjects must be covered in detail so that the end user is satisfied. Otherwise, there is the
risk the device will be used unsafely:
Explanation of the device and how it works
Need to keep the device ventilated and issues that could arise otherwise
Fuel use and supply
How to safely ignite the device
What to do if it does not ignite
What to do in the event of alarms (in particular, those generated by a lack of fuel in the device)
How to service the device properly and the importance of doing so monthly
It is a good idea to schedule the first annual service check
Discuss using a potential secondary heating system
Explain how the remote control or thermostat works and where to best position them
14 SAFETY DEVICES AND ALARMS
14.1 SAFETY DEVICES
The product is supplied with the following safety devices
14.2 PRESSURE SWITCH
It controls pressure in the fume duct. It blocks the pellet feed screw in the following instances:
- clogged exhaust
- Significant negative (wind)
- clogged fume passages
- open pellet loading tank
- open fire door or worn/broken gaskets.
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IDROSTUFE
14.3 SMOKE TEMPERATURE PROBE
Detects the temperature of the smoke, thereby enabling start-up or stopping the product when the temperature drops below the
preset value.
14.4 CONTACT THERMOSTAT IN THE FUEL HOPPER
If the temperature exceeds the preset safety level, it immediately shuts down boiler operation.
14.5 ELECTRICAL SAFETY
The product is protected against sudden current surges by a main fuse in the power supply panel on the rear part of the product.
Other fuses that protect the electronic boards are found on the latter.
14.6 SMOKE FAN
If the fan stops, the electronic board promptly shuts off the pellets supply and an alarm message is displayed.
14.7 GEAR MOTOR
If the gear motor stops, the boiler will continue to run until the flame goes out due to lack of fuel and until a minimum level of
cooling is reached.
14.8 TEMPORARY POWER CUT
If the power cut lasts less than 10” the boiler returns to its previous operating status; if it lasts more it carries out a cooling/restart
cycle.
14.9 FAILED STARTUP
If during ignition no flame develops, the boiler will go into alarm condition.
14.10 BLACKOUT WITH THE BOILER ON
In the event of a power cut (blAc-out) the boiler behaves as follows:
Blackout below 5”: it returns to its operation in progress;
In the event of a power cut that lasts over 10” with the boiler on or in the start-up stage, when the boiler is powered again it
goes back to the previous operating condition with the following procedure:
18) It performs a cooling phase to the maximum.
19) Performs a new ignition.
During stage 1 the panel displays ON BLACK OUT.
During stage 2 the panel displays Start-up.
If during stage 1 the boiler receives commands from the panel and thus carried out manually by the user, then the boiler stops
executing the blackout recovery status and proceeds to restart or shutdown as requested by the command.
14.11 BLACKOUT OF MORE THAN 10'' DURING STOVE SHUTDOWN
If the stove experiences a loss of power LONGER THAN 10” while it is shutting down, when power is restored to the stove, it will
automatically turn on in shutdown mode, even if the smoke temperature has fallen below 45°C in the meantime. This last stage
can be skipped by pressing key 1 (esc) (skips to start-up) and pressing it again (recognises that the stove is off).
14.12 CONTACT THERMOSTAT IN THE BOILER
If the temperature exceeds the preset safety level, it immediately shuts down boiler operation.
14.13 WATER TEMPERATURE PROBE
If the water temperature approaches the shutdown temperature (85°C) the probe makes the boiler perform the “OFF Stand-by
automatic shutdown.
14.14 ANTIFREEZE FUNCTION
If the probe in the boiler detects a water temperature of less than 5°C, the circulation pump is automatically activated to prevent
the system from freezing.
14.15 PUMP ANTISEIZURE FUNCTION
If the pump is not used for prolonged periods, it is activated periodically for a few seconds to prevent it from seizing up.
IDROSTUFE
22
TAMPERING WITH THE SAFETY DEVICES IS PROHIBITED
If the product is NOT used as described in this instruction manual, the manufacturer declines all liability for
any damage caused to persons and property. The manufacturer furthermore refuses to accept responsibility
for damage to persons and property arising from the failure to observe all the rules contained in the manual
and in particular:
• All the necessary measures and/or precautions must be adopted when performing maintenance, cleaning
and repairs.
• Do not tamper with the safety devices.
• Do not remove the safety devices.
• Connect the product to an efficient smoke expulsion system.
• Verify that the room in which the appliance will be installed is adequately ventilated.
The product can be started-up and the automatic function of the probe restored only after having eliminated
the cause that triggered the safety system. This manual will help you understand which anomaly has occur-
red, and explain how to intervene according to the alarm message displayed on the appliance.
14.16 ALARM ALERTS
Whenever an operating condition other than that designed for the regular operation of the boiler occurs, there is an alarm condition.
The control panel gives information on the reason of the alarm in progress. A sound signal is not envisioned for alarms A01-A02
only so to PANEL ALERTnot disturb the user in the event of pellets running out in the hopper during the night.
PANEL ALERT TYPE OF PROBLEM SOLUTION
A01 The fire does not ignite. Check whether the brazier is clean / level of pellets in
the hopper.
A02 The fire goes off abnormally. Check the level of pellets in the hopper.
A03 Thermostat
alarms
The temperature of the pellets hopper or the
water temperature exceed the envisioned
safety threshold.
Wait for the cooling stage to end, cancel the alarm and
restart the boiler setting the fuel loading at minimum
(SETTINGS menu - Pellets recipe). If the alarm persists,
contact the service centre. Check if the room fan works
properly (if present).
A04 Smoke overheating. The set smoke threshold has been exceeded. Reduce
pellets loading (SETTINGS menu - Pellets recipe).
A05 Pressure
switches alarm Smoke pressure switch intervention or water
pressure insufficient. Verify chimney obstruction / door opening or hydraulic
system pressure.
A08 Abnormal smoke fan operation. If the alarm persists, contact the service centre.
A09 Smoke probe faulty. If the alarm persists, contact the service centre.
A19 Water probe faulty. Water probe disconnected / interrupted / defective /
not recognised.
A20 Puffer probe alarm. Puffer probe disconnected / interrupted / defective /
not recognised.
A21 Triac alarm The triac of the electronic card has stalled. Replace the
card.
SERVICE Routine maintenance alert (it does not block
the system).
When this flashing message appears upon start-up, it
means that the preset operating hours have elapsed
before maintenance. Contact the service centre.
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IDROSTUFE
14.17 ALARM RESET
NEVER open the stove door while it is starting up initially or switching off, as the pellets are
still burning at this point and there may be volatile substances.
ATTENTION!
If smoke flows into the room from the appliance or the flue during operation or initial igni-
tion, switch off the device, air out the room, and immediately contact the installation/custo-
mer service technician.
To reset the alarm, you must hold down key 1 (ESC) for a few seconds. The stove performs a check to determine whether what
caused the alarm is still present.
If this is the case, the alarm will be shown again, otherwise the stove will switch OFF.
If the alarm persists, contact a service centre.
15 ROUTINE MAINTENANCE
15.1 INTRODUCTION
For a long working life of the stove, have a periodic cleaning of the stove as described in the following paragrafs.
Fume outlet pipes (fume conduit + chimney flue + chimney pot) must always be cleaned, scrubbed and checked by an autho-
rized technician in compliance with local regulations, with the instructions of the manufacturer and those of your insurance
company.
If there are no local regulations and no instruction from your insurance company, it is necessary to have your fume pipe, chim-
ney flue and chimney pot cleaned at least once a year.
It is also necessary to have the combustion chamber, motors and fans cleaned and to have the gaskets and the electronical
elements checked at least once a year.
All these operations must be planned in time with your Autorized Technical Assistance Service.
After a long ineffective time, before turning on the stove check if there are obstructions in the fume exhaust.
If the stove had been using continuously and intensely, the whole system (chimney included), must be cleaned and checked
more frequently.
In case of replacement of damaged pieces please ask for the original spare part at the Autorized Retailer.
15.2 BEFORE EACH STARTUP
Clean the ash and any deposits in the brazier that could clog the air passage holes.
If the pellets in the hopper finish, unburned pellets may accumulate in the brazier. Always empty the residue in the brazier before
startingup.
Check that there is no excessive ash accumulated under the burning pot compartment. If it exceeds 2 cm of height, we recommend
sucking it.
REMEMBER THAT ONLY A CORRECTLY POSITIONED AND CLEAN BRAZIER CAN GUARANTEE START-UP AND OPTI-
MAL OPERATION OF YOUR PELLET PRODUCT.
For the brazier to be cleaned properly, remove it from its housing completely and thoroughly clean all the holes and the grate on
the bottom.
If good quality pellets are used, you will normally only need to use a brush to restore the optimal operating conditions of the
component.
IDROSTUFE
24
Fig. 15 - Example of cleanly brazier Fig. 16 - Example of dirty brazier
15.3 HOPPER CLEANING
Per each pellets supply, check the probable presence of meal, sawdust and other remanins on the hopper bottom. If present, they
must be removed with the aid of a vacuum cleaner (see Fig. 17 ).
Fig. 17 - Hopper cleaning
15.4 ASH DRAWER CLEANING IDROPRINCE  AQUOS  IDRON  MIRA  TESIS
Press door “H” to the bottom right and open it. Turn the handle of door “G to the right and open it downwards.
Pull out and empty ash drawer “D”. Remove any ash residue from the compartment before reinserting the drawer. Experience and
pellet quality will determine the frequency of the ash drawer cleaning. In any case, it is advisable not to exceed 2 or 3 days.
When cleaning the ash drawer, we recommend removing part “C” near the brazier and using a vacuum cleaner nozzle to remove
any ash build-up.
Fig. 18 - Drawer removal Fig. 19 - Brazier removal
15.5 ASH DRAWER CLEANING MAYA
Lift part “C” from its place and remove brazier “B”. Use the vacuum nozzle to clean away any ash from the area under the brazier.
We recommend performing this operation every 2-3 days depending on what type of pellet is being used.
Open the panel “H”. Turn the handle of door “G to the right and open it by moving it downwards.
25
IDROSTUFE
Remove and empty ash pan “D. Wipe away any residual ash before reinserting the pan. Your experience and the quality of the
pellets will determine the ash pan cleaning frequency. However, it is recommended not to exceed 7 days. After removing and
emptying the ash pan “D” also clean the lower part of the compartment (see arrow “Q”).
Fig. 20 - Brazier removal Fig. 21 - Drawer removal
Attention! When cleaning is completed, remember to put part “C”, brazier “B” and ash pan “D” back in place
and close all the doors (“G, “H”, “F”)back up again.
15.6 CLEANING THE GLASS
It is recommended to clean the ceramic glass with a dry brush, or if it is very dirty, spray a little specific detergent and clean with
a cloth.
ATTENTION!
Do not use abrasive products and do not spray the glass spray cleaner on the painted parts or the door gaskets
(ceramic fibre cord).
15.7 CLEANING THE EXCHANGER AND THE COMPARTMENT UNDER THE BRAZIER EVERY 2/3 DAYS
Cleaning the exchanger and the compartment under the brazier is a simple task but very important to always maintain the decla-
red performance.
As such, we recommend cleaning the internal exchanger every 2-3 days, following these simple tasks in order:
Activate “CLEANING” function - when the boiler is off, press - menu, select “Settings”, use the <> arrows to select “Clea-
ning”, confirm with “Menu, active cleaning “ON” using the +- keys. This procedure activates the smoke extraction fan to the
maximum, in order to expel the soot that is stirred up while cleaning the exchanger.
Clean the pipe unit - Using lever A, located under the tank cover, vigorously shake the turbulators 5-6 times. This removes
the soot deposited on the exchanger smoke ducts during normal boiler operation.
Disable the “CLEANING” function - this function is automatically disabled after two minutes. If you need to stop this fun-
ction sooner, press the “Esc key.
Clean the smoke conveyor compartment(fig. on next page)
The boiler is equipped with a removable ash drawer to collect any soot and ash build-up (previous page).
Once cleaning is complete, close the cover and ash drawer.
If this cleaning is not done every 2-3 days, the stove could become clogged with ash after several hours of
operation and go into alarm conditions.
IDROSTUFE
26
Fig. 22 - Turbulator cleaning lever (Idro Prince3 16-23-23 H2O, Aquos3 16-
23-23 H2O, Idron 16-22 Airtight, Hidrore 22.8)
Fig. 23 - Turbulator cleaning lever (Idro Prince 30-30 H2O)
15.8 PIPE UNIT CLEANING
For improved boiler performance, once a month it is necessary to clean the pipes inside the combustion chamber.
Open the firebox door and use the supplied brush to clean the 5 pipes located at the top inside the combustion chamber. Do this
several times so that the ash deposited inside these pipes falls into the lower area around the brazier.
Use a vacuum cleaner to remove all the fallen material.
Fig. 24 - Pipe unit cleaning
15.9 FUME PIPES ANNUAL CLEANING
Clean annually from soot with brushes.
The cleaning operation must be executed by a specialized stove-repairer who will provide for the cleaning of fume pipe, chimney
flue and chimney pot. He will also check their eficiency and will release a written declaration of the safety of the appliance. This
operation must be executed at least once a year.
15.10 GENERAL CLEANING
For cleaning external and inner parts of the stove do not use steel wools, muriatic acid or other corrosive and abrasive materials.
15.11 CLEANING OF PAINTED METAL PANELS
To clean painted metal panels use a soft cloth. Do not use degreasant agents like alcool, diluents, acetone, gasoline because these
could irremediably damage the varnish.
15.12 CLEANING OF CERAMIC AND STONE PANELS
Some stove models has an external lining made up of ceramic or stone. These pieces are handmade therefore they could inevitably
present crazings, seedinesses, shadings.
To clean ceramic or stone panels use a soft and dry cloth. If using any cleaners this will seep through the crazings putting them in
evidence.
27
IDROSTUFE
15.13 SWITCHING OFF AT THE END OF THE SEASON
At the end of every season, before switching off the product, we recommend removing all the pellets from the hopper using a
vacuum with a long hose.
We recommend removing the unused pellets from the hopper because they can trap moisture. Disconnect any combustion air
ducts that can channel moisture into the combustion chamber, and above all, ask the specialised technician during the necessary
annual scheduled maintenance appointment at the end of the season to touch up the paint inside the combustion chamber with
specific silicone spray paints (that can be purchased at any retailer or customer service centre). This way, the paint will protect the
internal parts of the combustion chamber, preventing rust from forming.
When not in use, the appliance must be disconnected from the electrical mains. For greater safety, especially when
there are children, we recommend removing the power cable alltogether.
When turning the stove back on, if the control panel display does not turn on when you press the main switch on the side of the
product, it means you may need to replace the service fuse.
There is a fuse holder compartment on the back of the product, under the power plug. After having disconnected the plug from
the mains, use a screwdriver to open the fuse holder compartment cover and, if necessary, replace the fuses (3.15 A time delay).
15.14 CHECKING THE INNER COMPONENTS
ATTENTION!
Only qualified personnel with technical knowledge of combustion and electricity can check the inner electri-
cal-mechanical components.
. PARTS/FREQUENCY 2-3 DAYS 7 DAYS 1 YEAR
UNDER THE
USER'S
RESPONSIBILITY
Brazier*
Ash pan
Glass
Lower compartment
Turbulators
RESPONSIBILITY
BY THE QUALI-
FIED TECHNI-
CIAN
Complete heat exchanger
Smoke duct
Door gasket
Internal parts
Flue
Circulation pump
Plate heat exchanger
Plumbing components
Electro-mechanical components
Overpressure silicon damper for combustion chamber
Door closure operation
IDROSTUFE
28
* THE FREQUENCY OF CLEANING SHOULD BE INCREASED IF THE PELLETS ARE OF POOR QUALITY.
We recommend this maintenance be done annually (with a scheduled service contract), which focuses on a visual and functional
check of the inner components. Below is a summary of the checks and/or service that are essential for proper product operation.
Gear motor
Smoke extraction fan
Smoke probe
Ignition spark plug
Pellet/water automatically rearming thermostat
Room/water probe
Motherboard
Panel-board protective fuses
Wiring
16 IN CASE OF ANOMALY
16.1 PROBLEM SOLVING
Before of every Authorized Technician intervention, the same Technician has the duty to check if the parame-
ters of the mother board correspond to those of the table you own.
In case of doubts regarding the use of the stove, please contact ALWAYS the Authorized Technician on order to
avoi irreparable damages!
PROBLEM CAUSE SOLUTION INTERVENTION
The control display
does not switch on
The stove is
without power
supply Check if the plug is connected.
Burned protection
fuse in the electric
socket
Replace the protection fuses in the electric socket (3.15A-
250V).
Faulty control
display Replace the control display.
Faulty flat cable Replace the flat cable.
Faulty electronic
board Replace the mother board.
29
IDROSTUFE
PROBLEM CAUSE SOLUTION INTERVENTION
Pellets do not
reach the combu-
stion chamber
Empty hopper Full the hopper.
Open fire door or
open pellet door Close fire door and pellet door and check that there are no
pellet grains at the gasket level.
Clogged stove Fume chamber cleaning
Auger blocked by a
foreign object (for
example nails) Clean the auger.
The auger geared
motor is out of
order Replace the geared motor.
Check if on the
display there is an
"ACTIVE ALARM" Have the stove checked.
The fire extinguish
and the stove stops
Empty hopper Full the hopper.
Auger blocked by a
foreign object (for
example nails) Clean the auger.
Bad quality pellets Try other types of pellets.
Pellet drop value
too low "phase 1" Adjust the pellet loading.
Check if on the
display there is an
"ACTIVE ALARM" Have the stove checked.
The pellet tempe-
rature safety probe
has tripped
Let the boiler cool down, reset the thermostat until the
problem is resolved, then switch the boiler back on; if the
problem persists, contact customer service
The door does not
close perfectly or
the gaskets are
worn
Close the door and have the gaskets replaced with other
original ones
Unsuitable pellets Change the type of pellets with one that is recommended by
the manufacturer
IDROSTUFE
30
PROBLEM CAUSE SOLUTION INTERVENTION
Broken or defective
manostat Replace the manostat
Ignition step is not
completed Repeat ignition
Temporary power
outage Wait for automatic restart
Clogged smoke
duct Clean the smoke duct
Defective or broken
temperature
probes Check and replace probes
Faulty spark plug Check and, if necessary, replace the spark plug
Flames are weak
and orange colou-
red, pellets do not
burn properly and
the glass blackens
Not sufficient
combustion air
Check as following: probable obstructions of the combusti-
ble air inlet from the back or from the bottom of the stove;
burning pot obstructed holes with too ash remains. Have the
fan blades and auger cleaned.
Obstructed exhaust
The exhaust chimney is partially or totally obsturcted. Contact
an expert stove-repairer who checks the stove from the
exhaust up to the chimney pot. Provide immediately for stove
cleaning.
Obstructed stove Provide immediately at the inner cleaning of the stove.
The fume fan is out
of order
The pellets can burn also thanks to chimney flue depression
without the aid of the fume fan. Have the fume fan imme-
diately replaced. It can be noxious to health to let the stove
running without fume fan.
Damp or unsuita-
ble pellets Change the type of pellet
The exchanger
fan continues to
turn even though
the stove has just
cooled
Faulty fume tem-
perature probe Replace the fume probe.
Faulty mother
board Replace the mother board.
31
IDROSTUFE
PROBLEM CAUSE SOLUTION INTERVENTION
Ash remains along
the stove
Faulty or out of
order door gaskets Replace the gaskets.
Not sealed fume
pipes
Contact an expert stove-repairer who will immediately pro-
vide for sealing the junctions with high-temperature silicone
and/or for replacing pipes with those in compliance to current
regulations. A not sealed fume channelisation can be noxious
to health.
The stove is at its
highest power but
does not heat up.
Ambient tempera-
ture reached. The stove is at its minimum value. Increase the desired am-
bient temperature.
Stove running and
display showing
"Smoke Overtepe-
rature"
Reached fume
outlet limit tempe-
rature The stove runs at minimum. NO PROBLEM!
The smoke extrac-
tion motor is not
working
No power to the
boiler Check the mains voltage and the protective fuse
The motor is
broken Check the motor and capacitor and, if necessary, replace them
The motherboard
is defective Replace the electronic board
The control panel is
broken Replace the control panel
The stove's smoke
duct produces
condensation
Low smoke tempe-
rature
Check that the flue is not clogged.
Increase stove power to minimum (pellet drop and fan revs).
Install condensation collection cup.
Stove running and
display showing
"SERVICE"
Routine main-
tenance alert (it
does not block the
system)
When this flashing message appears upon start-up, it means
that the preset operating hours have elapsed before mainte-
nance. Contact the service centre.
IDROSTUFE
32
16.2 PROBLEM SOLVING THERMOSTOVE
PROBLEM POSSIBLE CAUSES SOLUTIONS INTERVENTION
In automatic
position, the boiler
always works at
maximum power
Thermostat set to
the minimum Reset the thermostat temperature
Room thermostat
in a position that
always detects cold Change the position of the thermostat
Faulty temperature
detection probe Check and, if necessary, replace the probe
Defective or broken
control panel Check and, if necessary, replace the panel
The boiler does not
start
Power outage Make sure the power cable is plugged in and the main switch
is in the “I” position.
Blocked pellet
probe Release it via the rear thermostat. If it happens again, call
customer service.
Broken fuse Replace the fuse
Broken manostat
(block signal) Low water pressure in the boiler
Clogged smoke
duct or exhaust Clean the smoke exhaust and/or smoke duct
Water temperature
probe has tripped Call customer service
33
IDROSTUFE
PROBLEM POSSIBLE CAUSES SOLUTIONS INTERVENTION
Temperature does
not increase with
the boiler working
Improper combu-
stion adjustment Check recipe and parameters
Dirty boiler/system Check and clean the boiler
Insufficient boiler
power Make sure the boiler is appropriately proportional to the
system requirements
Poor quality pellets Use quality pellets
Condensate in the
boiler
Improper tempera-
ture adjustment Adjust the boiler to a higher temperature
Insufficient fuel
consumption Check the recipe and/or technical parameters
Radiators cold in
the winter
Room thermostat
(local or remote)
adjusted too low.
If remote thermo-
stat, check whe-
ther it is defective
Adjust it to a higher temperature. Replace it if necessary (if
remote).
The circulator does
not turn because it
is blocked
Release the circulator by removing the cap and turning the shaft
with a screwdriver.
The circulator does
not turn Check its electrical connections, replace it if necessary.
Air inside the
radiators Bleed the radiators
No hot water
comes out Circulator (pump)
blocked Release the circulator (pump)
Noise and gurgling Air in the system Vent the air and fill the system
CADEL srl
31025 S. Lucia di Piave - TV
Via Foresto sud, 7 - Italy
Tel. +39.0438.738669
Fax +39.0438.73343
Rev. 00 - 2022
www.cadelsrl.com
www.free-point.it
www.pegasoheating.com
31

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