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©2022 CADEL srl | All rights reserved - Tutti i diritti riservati
USER MANUAL
Pellet Stove
CRISTAL 9 LIFE 9
CRISTAL PLUS 9 ICON PLUS 9 STEEL 9
CRISTAL 9 - LIFE 9 - CRISTAL PLUS 9 - ICON PLUS 9 - STEEL 9
2
SUMMARY
1 MANUAL SIMBOLOGY ....................................3
2 DEAR CUSTOMER ..........................................3
2.1 REVISIONS TO THE PUBLICATION ............................4
2.2 CARE OF THE MANUAL AND HOW TO CONSULT IT ... 4
3 SAFETY REQUIREMENTS ............................5
4 CAUTIONS  WARRANTY CONDITIONS .............6
4.1 INFORMATION .........................................................6
4.2 INTENDED USE ........................................................6
4.3 PRODUCT PERFORMANCE CHECKS. .........................6
4.4 WARRANTY CONDITIONS ........................................7
5 SPARE PARTS ...............................................8
6 DISPOSAL OF MATERIALS ..............................8
6.1 WARNINGS FOR THE CORRECT DISPOSAL OF THE
PRODUCT ...........................................................................8
6.2 INFORMATION FOR MANAGEMENT OF ELECTRIC AND
ELECTRONIC APPLIANCE WASTE CONTAINING BATTERIES OR
ACCUMULATORS ..............................................................10
6.3 INSTRUCTIONS FOR PACKAGING DISPOSAL ..........10
7 WIFI  BLUETOOTH CONNECTION ................11
7.1 EASY CONNECT PLUS ............................................. 11
7.2 NAVEL STAND ALONE OPTIONAL ........................ 12
8 USE ...........................................................13
8.1 INTRODUCTION .....................................................13
8.2 CONTROL PANEL DISPLAY .....................................13
8.3 MAIN MENU ..........................................................14
8.4 SETTINGS MENU ....................................................14
8.5 INFO MENU ...........................................................16
8.6 IGNITION OF THE STOVE .......................................16
8.7 FAILED IGNITION ...................................................17
8.8 SWITCH OFF ON PANEL: OFF WITH FLASHING
FLAME ............................................................................17
8.9 POWER FAILURE .................................................... 17
8.10 ADJUSTMENTS MENU ...........................................17
8.11 PROGRAMMED MODE TIMER  MAIN MENU ......18
8.12 PROGRAMMING EXAMPLES: ................................. 19
8.13 NOTES FOR TIMER OPERATION .............................. 19
8.14 AUTO ECO MODE SEE SECTION FG SETTINGS MENU
A PAG. 14 .......................................................................19
8.15 SLEEP FUNCTION MAIN MENU ...........................20
8.16 EASY SET FEATURE SEE SECTION X SETTINGS MENU
A PAG. 14 .......................................................................20
8.17 PELLETS RECIPE SEE SECTION H SETTINGS MENU A
PAG. 14 .......................................................................... 21
8.18 SMOKE RPM VARIATION SEE SECTION I SETTINGS
MENU A PAG. 14 ........................................................... 21
8.19 CHIMNEY SWEEP FUNCTION FOR MAINTENANCE
TECHNICIANS ONLY  SEE SECTION K SETTINGS MENU A
PAG. 14 ..............................................................22
9 FUEL ..........................................................22
9.1 FUEL ......................................................................22
9.2 PELLET SUPPLY .....................................................23
9.3 PELLET REFUELLING TIMER ...................................23
10 VENTILATION .............................................23
11 REMOTE CONTROL OPTIONAL .................... 24
12 SAFETY DEVICES AND ALARMS ....................24
12.1 PRESSURE SWITCH ................................................ 24
12.2 SMOKE TEMPERATURE PROBE ..............................25
12.3 CONTACT THERMOSTAT IN THE FUEL HOPPER.......25
12.4 ELECTRICAL SAFETY .............................................. 25
12.5 SMOKE FAN ...........................................................25
12.6 GEAR MOTOR ......................................................... 25
12.7 TEMPORARY POWER CUT ......................................25
12.8 FAILED STARTUP ..................................................25
12.9 BLACKOUT WITH THE BOILER ON ..........................25
12.10 ALARM ALERTS .....................................................25
12.11 ALARM RESET .......................................................26
13 ROUTINE MAINTENANCE ............................. 26
13.1 INTRODUCTION .....................................................26
13.2 BEFORE EACH STARTUP .......................................26
13.3 BURNING POT AND ASH TRAY CLEANING .............27
13.4 HOPPER CLEANING ...............................................28
13.5 FUME PIPES ANNUAL CLEANING ......................... 28
13.6 GENERAL CLEANING ..............................................28
13.7 CLEANING OF PAINTED METAL PANELS ................28
13.8 CLEANING OF CERAMIC AND STONE PANELS ........28
13.9 GASKET REPLACEMENT ......................................... 28
13.10 GLASS CLEANING ..................................................28
13.11 SHUTDOWN END OF SEASON .............................28
13.12 CHECKING THE INNER COMPONENTS .................... 29
14 IN CASE OF ANOMALY ..................................29
14.1 PROBLEM SOLVING ...............................................29
15 TECHNICAL DOCUMENTATION FOR LOCAL SPACE
HEATERS ACCORDING TO COMMISSION REGULATIONS
EU 2015/1185  EU 2015/1186 PRODUCT FICHE
.................................................................33
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CRISTAL 9 - LIFE 9 - CRISTAL PLUS 9 - ICON PLUS 9 - STEEL 9
1 MANUAL SIMBOLOGY
USER
AUTHORISED TECHNICIAN
(ONLY to interpret or the Stove-manufacturer or the Authorized Technician of
Technical Assistance Service approved by the Stove-manufacturer)
SPECIALIZED STOVE-REPAIRER
CAUTION:
READ CAREFULLY THE NOTE
CAUTION:
DANGER OR IRREVERSIBLE DAMAGE POSSIBILITY
The icons with the stylized figures indicates whom the subject dealt in the paragraph is addressed to (between the User and/
or the Authorized Technician and/or the Specialized Stove-repairer).
WARNING symbols indicates an important note.
2 DEAR CUSTOMER
Dear Customer,
Our products are designed and manufactured in accordance with standards in force, with high quality materials and using our
extensive experience in the transformation processes.
To get the best performance, we suggest you read the instructions in this manual carefully.
This installation guide is an integral part of the product: ensure that the manual is always supplied with the appliance, even if it
changes owner. If the manual is lost, you can request another copy from the local Technical Dept. or download it directly from the
company’s website.
All local regulations, including those referring to national and European standards, must be observed when installing the appliance.
In Italy, for the installation of systems with a biomass below 35KW, refer to the Ministerial Decree 37/08 and the qualified instal-
lation technician with the suitable requirements must issue a certificate of compliance for the system installed. (By system we
intend Stove+Flue+Air inlet).
Our solid bio-combustible products, (hereinafter called “Products”) are designed and manufactured in compliance with one of the
following European standard harmonised to Regulation (UE) no. 305/2011 for construction products:
EN 14785: “Residential space heating appliances fired by wood pellets”
EN 13240: “Room heaters fired by solid fuel.
EN 13229: “Inset appliances including open fires fired by solid fuels”
EN 12815: “Residential cookers fired by solid fuel”
The products also comply with the essential requirements of Directive 2009/125/EC (Eco Design) and, where applicable, Direc-
tives:
2014/35/EU (LVD - Low Voltage directive)
2014/30/EU (EMC - Electromagnetic Compatibility directive)
2014/53/EU (RED - Radio Equipment directive)
2011/65/EU (ROhS)
Hereby CADEL S.r.l. declares that the radio equipment type Easy Connect Plus + Navel Stand Alone is in compliance with
Directive 2014/53/EU.
CRISTAL 9 - LIFE 9 - CRISTAL PLUS 9 - ICON PLUS 9 - STEEL 9
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According to (EU) No. 305/2011 regulation, the " Declaration of Performance" and "Declaration of Conformity" are available
online, in the download area, at the web sites:
- www.cadelsrl.com
- www.free-point.it
- www.pegasoheating.com
Having specified the above, we highlight and report that:
This manual and technical data sheet, also available on our website, bear all of the specific indications and necessary
and essential information to choose the product, to install it correctly and to properly size the smoke expulsion system;
the Products must be installed, controlled and serviced by a qualified operator, according to the instructions in this ma-
nual and in compliance with the laws and installation and maintenance standards in force in individual countries, so as to
provide an efficient heating system, properly sized according to the needs of the home.
If the Products are thermally stressed, constantly operating for several hours at high power (e.g. 3, 4 hours a day at ou-
tputs P4 or P5), we recommend more frequent cleaning and reducing the interval between routine maintenance operations
according to the operating condition of the product. We furthermore point out that these operating conditions increase the
risk of premature wear of the product, especially those parts exposed to the direct heat of the fire (e.g. combustion chamber),
the original condition of which can undergo modifications and deterioration which, among other things, could generate noise
during operation of the unit due to mechanical expansion.
The manufacturer will not be held liable if the above information is ignored.
2.1 REVISIONS TO THE PUBLICATION
The content of this manual is strictly technical and the property of CADEL S.r.l.
No part of this manual may be translated into other languages, adapted and/or reproduced, even in part, in other mechanical and/
or electronic form or media, for photocopies, recordings or other, without the prior written authorisation of CADEL S.r.l.
The company reserves the right to make changes to the product at any time without prior notice. The owner company reserves its
rights according to law.
2.2 CARE OF THE MANUAL AND HOW TO CONSULT IT
Take care of this manual and store it in an easily and quickly accessible place.
Should this manual be lost or destroyed, request a copy from your retailer or directly from the authorised Technical assistance
department. It can also be downloaded from the company’s website.
“Bold text requires special attention.
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CRISTAL 9 - LIFE 9 - CRISTAL PLUS 9 - ICON PLUS 9 - STEEL 9
3 SAFETY REQUIREMENTS
Installation, electrical connection, functional verification and maintenance must only be
performed by qualified or authorised personnel.
Live electrical parts: disconnect the product from the 230V power supply before perfor-
ming any maintenance operation. Only power the product after completing assembly.
Special maintenance must only be performed by authorised and qualified personnel.
All local regulations, including those referring to national European standards, must be
respected during appliance installation.
The manufacturer declines any responsibility in case of installation which are not in com-
pliance with current regulations, in case of a wrong room ventilation system, in case of an
electric connection which is not in compliance with regulations and in case of a wrong use of
the appliance.
It is forbidden to install the stove in bedrooms, bathrooms and in rooms used for storing
combustible materials and in one-room flats.
The installation in one-room flats is allowed if they are in sealed chamber.
In any case the stove must not be installed in rooms where it can get in touch with water or
water splashes because this can cause burn hazards and short-circuit.
Please check that the floor has an adequate load capacity. If the existing one does not
satisfy this requirement, appropriate measure should be provided (for example a plate for di-
stributing the load).
For safety fire regulations the distances from flammable or sensible to heat objects (sofas,
pieces of furniture, wooden covering, etc...) must be respected.
If there are highly flammable objects (curtains, fitted carpet, etc...), all these distances
must be further increased with 1 meter.
If the floor is made of combustible material, we recommend using a protector made of in-
combustible material (steel, glass, etc.) that also protects the front part from any falling burnt
particles during cleaning.
The electrical cable must not get in touch with the fume exhaust pipe and nor with every
other part of the stove.
The user, or whoever is operating the product, must read and fully understand the contents
of this installation and use guide before performing any operation. Errors or incorrect settings
can cause hazardous conditions and/or poor operation.
The type of fuel to use is only the pellets.
Do not use the appliance as waste inceneretor.
Do not place laundry on the product to dry. Any clothes horses or similar objects must be
kept at a safe distance from the product. Fire hazard.
It is forbidden to operate the product with the door open or the glass broken.
It is forbidden to modify the appliance without authorization.
Do not use flammable liquids during the ignition (alcool, petrol, oil, etc...).
After a failed ignition the burning pot must be empty from the amassed pellets, before
starting the stove up again.
The pellet hopper must always be closed with its own lid.
Before of every intervention leave the fire completely extinguish till the cooling and always
disconnect the plug from the electric socket.
This appliance can be used by children aged from 8 years and above and persons with re-
duced physical, sensory or mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without supervision.
Packaging are not toys and could cause suffocation or strangulation and other health ha-
zards! People (childreen included) with reduced mobility, psycological deseases or without
CRISTAL 9 - LIFE 9 - CRISTAL PLUS 9 - ICON PLUS 9 - STEEL 9
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experience and knowledge must be kept away from packaging. The stove IS NOT a toy.
Childreen must be constantly overseen in order to assure that they do not play with the
appliance.
During its running, the stove reaches high temperatures: keep away childreen and animals
and for your safety please use appropriate fireproof devices, such as heat-protecting gloves.
The stove is equipped with a safety device that stops the feed screw immediately when the
pellet loading door is opened. This safety device (standard EN 60335-2-102) prevents the user
from coming into contact with the moving parts of the appliance.
The chimney flue must be cleaned, since the soot and unburnt oil deposits reduce its sec-
tion so blocking the draught. In great quantities they can flare up.
If the pellets are of bad quality (if contains sizing agents, oils, varnishes, plastic remains or
if it is mealy), deposits will form along pellets drop pipe during the running. When the stove is
switched off, these remains could form little hot coals that rising along the pipe could reach the
pellets on the hopper burning them and creating a thick and harmful smoke inside the room.
Please always keep the hopper closed with its own lid. If the pipe is sooty, please clean it.
In case it would be necessary to extinguish the fire emitted by the stove or by the chimney
flue, use a fire-extinguisher or contact the firemen. DO NOT use water to extinguish the fire
inside the burning pot.
Remote control (if present): keep the batteries out of the reach of children, risk of swal-
lowing. If swallowed, seek medical advice immediately.
4 CAUTIONS  WARRANTY CONDITIONS
4.1 INFORMATION
Please contact the retailer or qualified personnel for any information, problem or malfunction.
Only use the fuel specified by the manufacturer.
When the product is switched on for the first time, it is normal for it to emit smoke due to the paint heating up for the first time.
Therefore make sure the room it is installed in is well-ventilated.
Periodically check and empty the inspectionable parts of the smoke duct (e.g. Tee fitting caps)
Have the smoke outlet system periodically checked and cleaned
The product is not a cooking appliance.
Always keep the cover of the fuel hopper closed.
Store this installation and user manual with care as it must accompany the product for the duration of its useful life. If the
product is sold or transferred to another user, always ensure the manual is also handed over.
4.2 INTENDED USE
The product only works with wood pellets and must be installed inside a room.
4.3 PRODUCT PERFORMANCE CHECKS.
All our products undergo ITT TESTS carried out by a notified third party laboratory (system 3) and in accordance with Regulation
(EU) number 305/2011 “Construction products”, according to standard EN 14785:2006 for household appliances and “Machinery
Directive EN 303-5 for boilers.
In the case of tests for any market surveillance or inspections by third parties, please consider the following warnings:
To reach the declared performance levels, the product must perform an operating cycle of at least 6/8 hours beforehand.
Set the average draught of the combustion fumes as specified in the “technical product features table
The type of pellets used must comply with the current EN ISO 17225-2 class A1 regulation. Fir pellets are usually used for
certification.
The amount of thermal energy can vary according to the length and calorific value of the fuel. This may require some adjustments
(accessed from the user menu) to comply with the hourly consumption specified in the “technical product features table.
Using class A1 pellets guarantees a calorific value that is likely to be close to that used in the product certification; the size of
the pellet grains can significantly affect hourly fuel loading and consequently performance; it is therefore suggested to use
pellets with a 6 mm diameter and an average length of around 24 mm (avoid pellets that are too long or excessively crushed).
With wood-burning appliances, the fuel must comply with the current EN ISO 17225-5 class A1 regulation. Check the correct
moisture of the fuel, as it must be within the range of 12 - 20% (it is best if the moisture is close to 12%, as is normally used in
certification). As the fuel moisture increases, different combustion air settings are required, which are implemented from the
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CRISTAL 9 - LIFE 9 - CRISTAL PLUS 9 - ICON PLUS 9 - STEEL 9
combustion air register, thereby modifying the mixture of primary and secondary air
It is important to check the operation of devices that can affect performance (for example air fans or electric safety devices) in
case of damage due to handling.
Nominal performance has been obtained by setting the maximum flame power and room ventilation in automatic mode.
4.4 WARRANTY CONDITIONS
Die Dauer, Bedingungen und Einschränkungen der vertragsüblichen Garantie von CADEL S.r.l. können der Garantiekarte, die dem
Gerät beiliegt, entnommen werden.
The company guarantees the product, with the exception of elements subject to normal wear listed below, for a period of
2 (two) years from the date of purchase attested by:
a document to serve as proof of purchase (invoice and/or receipt) that shows the name of the vendor and the date on which
the purchase was made;
forwarding of the completed certificate of guarantee within 8 days of purchase.
Furthermore, the product must be installed and started by specialised personnel who must, where provided, issue a declaration of
conformity of the plant and of the proper functioning of the product, for the warranty to be valid and effective.
We recommend testing the product before completion with the relative finishes (claddings, painting of walls, etc.).
Installations not meeting the current standards, improper use and lack of maintenance as expected by the manufacturer, void the
product warranty.
The guarantee is valid on the condition that the instructions and warnings contained in the use and maintenance manual are
observed, and therefore the product is used correctly.
The replacement of the entire system or the repair of one of its components does not extend the guarantee period, and the original
expiry date remains unchanged.
The guarantee covers the replacement or free repair of parts recognised as being faulty at source due to manufacturing defects.
To benefit from the guarantee, in the event of a fault, the customer must have the guarantee certificate and present it with the
proof of purchase document to the Technical Assistance Office.
The guarantee does not cover malfunctions and/or damage to the appliance that arise due to the following causes:
Damage caused during transportation or relocation.
All parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with
the manufacturer's instructions (always refer to the installation and use manual provided with the appliance).
Incorrect dimensioning with regards to the use or faults in the installation or failure to adopt the necessary devices to guaran-
tee proper execution.
Improper overheating of the equipment, use of fuels not conforming to the types and quantities indicated in the instructions
provided.
Further damage caused by incorrect user interventions in an attempt to fix the initial fault.
Worsening of the damage due to the continued use of the equipment by the user, once the defect has been noticed.
In the presence of a boiler, any corrosions, incrustations or breaks caused by water flow, condensation, hardness or acidity of
the water, improperly performed descaling treatments, lack of water, mud or limescale deposits.
Inefficiency of chimneys, flues or parts of the plant affecting the equipment.
Damage caused by tampering with the appliance, atmospheric agents, natural disasters, vandalism, electrical discharges, fires,
faults in the electric and/or hydraulic system.
Failure to have the stove cleaned on an annual basis by an authorised technician or qualified personnel will result in the loss
of the warranty.
Also excluded from this guarantee are:
Parts subject to normal wear such as gaskets, glass, claddings and cast iron grids, painted, chrome-plated or gilded parts,
handles and electric cables, bulbs, indicator lights, knobs, all parts which can be removed from the hearth.
Variations in colour of the painted or ceramic/serpentine parts and craquelure ceramics as they are natural characteristics of
the material and product use.
Masonry work.
Plant parts (if present) not supplied by the manufacturer.
Any technical interventions on the product to eliminate the above-said defects and consequent damages must be agreed upon
with the Technical Assistance Centre, who reserves the right to accept the relative appointment or not. However, said interventions
will not be carried out under warranty but as technical assistance to be granted at part of any eventual and specific agreed condi-
tions and in accordance with the fee in force for the work to be carried out.
The user will also be charged for any costs incurred to remedy the incorrect technical interventions, tampering or damage to the
appliance, not attributable to original faults.
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Save for the legal or regulatory limits, the guarantee does not cover the containment of atmospheric and acoustic pollution.
The company declines all liability for any damage which may be caused, directly or indirectly, to persons, animals
or objects as a consequence of non compliance with any prescription specified in the manual, especially warnings
regarding installation, use and maintenance of the appliance.
5 SPARE PARTS
For each repair or adjustment which should be necessary, please contact the dealer where you purchased your stove or your nea-
rest Technical Assistance Service, specifying:
Appliance model
Serial number
Type of problem
Use only original spare parts which you can find at our Technical Assistance Services.
6 DISPOSAL OF MATERIALS
6.1 WARNINGS FOR THE CORRECT DISPOSAL OF THE PRODUCT
The owner is the sole party responsible for demolishing and disposing of the product. This must be performed in compliance with
laws related to safety and environmental protection in force in his/her country.
At the end of its working life, the product must not be disposed of as urban waste.
It must be taken to a special differentiated waste collection centre set up by the local authorities or to a retailer that provides this
service.
Separating and recycling prevents potential negative effects on the environment and health (often caused by inappropriately
disposing of product parts). It also allows materials to be recovered in order to obtain significant savings in energy and resources.
The following table and the exploded view it refers to highlight the main components that can be found in the device and indica-
tions on how to separate and dispose of them correctly when no longer used.
More specifically, the electric and electronic components must be separated and disposed of in authorised centres, in compliance
with the WEEE directive 2012/19/EU and the relative national transpositions.
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Fig. 1 - Exploded drawing
LEGENDA WHERE TO DISPOSE MATERIALS
A. OUTER CLADDING If there is any, to be disposed of separately based on
the material used:
Metal
Glass
Tiles or ceramics
Stone
B. GLASS DOORS If there is any, to be disposed of separately based on
the material used:
Glass ceramic (fire door): to be disposed of with
inert or mixed waste
Tempered glass (oven door): to be disposed of with
glass
C. INTERIOR CLADDING If there is any, to be disposed of separately based on
the material used:
Metal
Refractory materials
Insulating panels
Vermiculite
Insulation, vermiculite and refractory materials
that have come into contact with flames or exhaust
gases (dispose of in mixed waste)
D. ELECTRIC AND ELECTRO-
NIC COMPONENTS
To be disposed of separately in authorised centres,
as indicated in the WEEE directive 2012/19/EU and
the relative national transposition.
Wiring, motors, fans, circulators, display panels,
sensors ignition plug, electronic cards, batteries.
E. METAL STRUCTURE To be disposed of separately with metal -
F. COMPONENTS THAT CAN-
NOT BE RECYCLED To be disposed of with mixed waste E.G.: Gaskets, rube piping, silicone or fibres, plastic.
G. HYDRAULIC COMPONENTS Piping, fittings, expansion vessel, valves. If there
are any, to be disposed of separately based on the
material they are made of:
Copper
Brass
Stainless steel
Other materials
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6.2 INFORMATION FOR MANAGEMENT OF ELECTRIC AND ELECTRONIC APPLIANCE WASTE CON
TAINING BATTERIES OR ACCUMULATORS
Fig. 2 - Waste disposal
This symbol, which is used on the product, batteries, accumulators or on the packaging or documents, means that at the end of its
useful life, this product, the batteries and the accumulators included must not be collected, recycled or disposed of together with
domestic waste.
Improper management of electric or electronic waste or batteries or accumulators can lead to the leakage of hazardous substances
contained in the product. For the purpose of preventing damage to health or the environment, users are kindly asked to separate
this equipment and/or batteries or accumulators included from other types of waste and to arrange for disposal by the municipal
waste service It is possible to ask your local dealer to collect the waste electric or electronic appliance under the conditions and
following the methods provided by national laws transposing the Directive 2012/19/EU.
Separate waste collection and recycling of unused electric and electronic equipment, batteries and accumulators helps to save
natural resources and to guarantee that this waste is processed in a manner that is safe for health and the environment.
For more information about how to collect electric and electronic equipment and appliances, batteries and accumulators, please
contact your local Council or Public Authority competent to issue the relevant permits.
6.3 INSTRUCTIONS FOR PACKAGING DISPOSAL
The material that the appliances packaging is made of must be managed correctly, in order to make collection, reuse, recovery
and recycling easier, where possible.
The table below illustrates the possible components that the packaging is made of, and the relative instructions for correct disposal.
DESCRIPTION CODE MATERIAL SYMBOL DIRECTIONS FOR COLLECTION
- WOOD BED
- WOOD CAGE
- WOOD PALLET
WOOD
FOR 50
SORTED waste collection
WOOD
Check with the competent body on
how to dispose of this packaging at
the recycling depot
- CARDBOARD BOX
- CARDBOARD CORNER
- CARDBOARD SHEET
CORRUGATED CARDBOARD
PAP 20
SORTED waste collection
PAPER
Check the instructions of the com-
petent body
- APPLIANCE BAG
- BAG OF ACCESSORIES
- BUBBLE WRAP
- PROTECTIVE SHEET
- LABELS
POLYETHYLENE
LD PE 04
SORTED waste collection
PLASTIC
Check the instructions of the com-
petent body
- POLYSTYRENE
- FOAM PEANUTS POLYSTYRENE
PS 6
SORTED waste collection
PLASTIC
Check the instructions of the com-
petent body
- STRAP
- TAPE POLYPROPYLENE
PP 5
SORTED waste collection
PLASTIC
Check the instructions of the com-
petent body.
- SCREWS
- STAPLES FOR STRAP
- FASTENING BRACKET
IRON
FE 40
SORTED waste collection
METAL
Check with the competent body on
how to dispose of this packaging at
the recycling depot
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PROBLEM CAUSE SOLUTION INTERVENTION
Flames are weak and
orange coloured,
pellets do not burn
properly and the
glass blackens
Not sufficient com-
bustion air
Check as following: probable obstructions of the combustible air
inlet from the back or from the bottom of the stove; burning pot
obstructed holes with too ash remains. Have the fan blades and
auger cleaned. (see SMOKE RPM VARIATION User Manual)
Obstructed exhaust The exhaust chimney is partially or totally obsturcted. Contact an
expert stove-repairer who checks the stove from the exhaust up to
the chimney pot. Provide immediately for stove cleaning.
Obstructed stove Provide immediately at the inner cleaning of the stove.
The fume fan is out
of order
The pellets can burn also thanks to chimney flue depression
without the aid of the fume fan. Have the fume fan immediately
replaced. It can be noxious to health to let the stove running
without fume fan.
The exchanger fan
continues to turn
even though the
stove has just cooled
Faulty fume tempe-
rature probe Replace the fume probe.
Faulty mother board Replace the mother board.
Ash remains along
the stove
Faulty or out of order
door gaskets Replace the gaskets.
Not sealed fume
pipes
Contact an expert stove-repairer who will immediately provide for
sealing the junctions with high-temperature silicone and/or for
replacing pipes with those in compliance to current regulations. A
not sealed fume channelisation can be noxious to health.
The stove is at its
highest power but
does not heat up.
Ambient temperatu-
re reached. The stove is at its minimum value. Increase the desired ambient
temperature.
Stove running and
display showing
"Smoke Overtepe-
rature"
Reached fume outlet
limit temperature The stove runs at minimum. NO PROBLEM!
The stove's smoke
duct produces
condensation
Low smoke tempe-
rature
Check that the flue is not clogged.
Increase stove power to minimum (pellet drop and fan revs).
Install condensation collection cup.
Stove running and
display showing
"SERVICE"
Routine maintenan-
ce alert (it does not
block the system)
When this flashing message appears upon start-up, it means that
the preset operating hours have elapsed before maintenance.
Contact the service centre.
32

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