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BASIC USER’S GUIDE
MFC
-
J6910DW
Version C
UK/IRE/GEN
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-J6910DW
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2010 Brother Industries, Ltd.
i
User's Guides and where do I find it?
Which manual? What's in it? Where is it?
Safety and Legal Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Printed / In the box
Basic User's Guide Learn the basic Fax, Copy, Scan and
PhotoCapture Center™ operations and how to
replace consumables. See troubleshooting tips.
Printed / In the box
Advanced User's Guide Learn more advanced operations: Fax, Copy,
security features, printing reports and
performing routine maintenance.
PDF file /
Documentation
CD-ROM
Software User's Guide Follow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™,
Remote Setup, PC-Fax, and using the Brother
ControlCenter utility.
PDF file /
Documentation
CD-ROM
Network Glossary This Guide provides basic information about
advanced network features of Brother
machines along with explanations about
general networking and common terms.
PDF file /
Documentation
CD-ROM
Network User's Guide This Guide provides useful information about
wired and wireless network settings and
security settings using the Brother machine.
You can also find supported protocol
information for your machine and detailed
troubleshooting tips.
PDF file /
Documentation
CD-ROM
ii
Table of Contents
(BASIC USER’S GUIDE)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation .................................... 1
Accessing the Advanced User’s Guide, Software User’s Guide,
Network User’s Guide, and Network Glossary ...................................................1
Viewing Documentation................................................................................... 1
Accessing Brother Support (Windows
®
)................................................................ 3
Accessing Brother Support (Macintosh) ................................................................3
Control panel overview ..........................................................................................4
LCD screen indications....................................................................................6
Basic Operations .............................................................................................7
Volume Settings..................................................................................................... 8
Ring Volume ....................................................................................................8
Beeper Volume................................................................................................8
Speaker Volume ..............................................................................................9
LCD display ...........................................................................................................9
Setting the backlight brightness....................................................................... 9
2 Loading paper 10
Loading paper and other print media...................................................................10
Loading paper in paper tray #1......................................................................10
Loading paper in paper tray #2......................................................................13
Loading paper in the manual feed slot ..........................................................17
Loading envelopes and postcards.................................................................19
Printable area ................................................................................................21
Paper settings......................................................................................................22
Paper Size and Type .....................................................................................22
Tray use in Copy mode .................................................................................22
Tray use in Fax mode....................................................................................23
Secure Paper Feed mode for A3 size Short Grain Paper .............................23
Acceptable paper and other print media..............................................................24
Recommended print media ...........................................................................24
Handling and using print media .....................................................................25
Choosing the right print media.......................................................................26
3 Loading documents 28
How to load documents .......................................................................................28
Using the ADF ...............................................................................................28
Using the scanner glass ................................................................................29
Unscannable area .........................................................................................30
iii
4 Sending a fax 31
How to send a fax ................................................................................................ 31
Stop faxing..................................................................................................... 33
Setting scanner glass size for faxing ............................................................. 33
Colour fax transmission .................................................................................33
Cancelling a fax in progress ..........................................................................33
How to preview an outgoing fax .................................................................... 33
Transmission Verification Report...................................................................34
5 Receiving a fax 35
Receive Modes....................................................................................................35
Choose the Receive Mode .................................................................................. 35
Using Receive Modes..........................................................................................36
Fax Only ........................................................................................................36
Fax/Tel........................................................................................................... 36
Manual...........................................................................................................36
External TAD ................................................................................................. 36
Receive Mode settings ........................................................................................37
Ring Delay ..................................................................................................... 37
F/T Ring Time (Fax/Tel mode only)...............................................................37
Fax Detect ..................................................................................................... 38
Fax Preview (Monochrome only).........................................................................38
How to preview a received fax....................................................................... 38
Turning off Fax Preview................................................................................. 40
6 Telephone and external devices 41
Voice operations.................................................................................................. 41
Tone or Pulse ................................................................................................ 41
Fax/Tel mode.................................................................................................41
Caller ID (U.K. and Ireland only)....................................................................41
Telephone services.............................................................................................. 42
Setting the Telephone Line Type...................................................................42
Connecting an external TAD (telephone answering device)................................44
Connections settings .....................................................................................44
Recording an outgoing message (OGM) on an external TAD.......................44
Multi-line connections (PBX) ......................................................................... 45
External and extension telephones...................................................................... 45
Connecting an external or extension telephone ............................................45
Operation from external and extension telephones.......................................46
Using extension telephones (U.K. only) ........................................................ 46
Using a cordless external telephone ............................................................. 47
Using remote codes....................................................................................... 47
iv
7 Dialling and storing numbers 49
How to dial ...........................................................................................................49
Manual dialling...............................................................................................49
One Touch Dialling ........................................................................................49
Speed Dialling ...............................................................................................49
Fax Redial ..................................................................................................... 50
Additional Dialling Operations..............................................................................50
Outgoing Call history ..................................................................................... 50
Caller ID history .............................................................................................51
Storing numbers ..................................................................................................52
Storing a pause .............................................................................................52
Storing One Touch Dial numbers ..................................................................52
Storing Speed Dial numbers..........................................................................53
Changing One Touch or Speed Dial names or numbers...............................54
8 Making copies 55
How to copy .........................................................................................................55
Stop copying..................................................................................................55
Copy settings.................................................................................................56
Paper Options................................................................................................56
9 Printing photos from a memory card or
USB Flash memory drive 58
PhotoCapture Center™ operations .....................................................................58
Using a memory card or USB Flash memory drive .......................................58
Getting started ..................................................................................................... 59
Print Images.........................................................................................................61
View Photos...................................................................................................61
PhotoCapture Center™ print settings.................................................................. 62
How to scan to a memory card or USB Flash memory drive............................... 62
10 How to print from a computer 64
Printing a document.............................................................................................64
11 How to scan to a computer 65
Scanning a document ..........................................................................................65
Scanning using the scan key ...............................................................................65
Scanning using a scanner driver .........................................................................65
v
A Routine maintenance 66
Replacing the ink cartridges ................................................................................ 66
Cleaning and checking the machine....................................................................68
Cleaning the scanner glass ........................................................................... 68
Cleaning the print head .................................................................................69
Checking the print quality .............................................................................. 70
Checking the print alignment ......................................................................... 71
B Troubleshooting 72
Error and Maintenance messages.......................................................................72
Error animations display ................................................................................ 79
Transferring your faxes or Fax Journal report ...............................................79
Document jam .............................................................................................. 80
Printer jam or paper jam ................................................................................ 81
Troubleshooting ..................................................................................................88
If you are having difficulty with your machine ................................................ 88
Dial Tone detection........................................................................................96
Telephone line interference / VoIP ................................................................ 96
Machine Information ............................................................................................ 97
Checking the serial number........................................................................... 97
Reset functions.............................................................................................. 97
How to reset the machine.............................................................................. 97
C Menu and features 98
On-screen programming...................................................................................... 98
Menu table...........................................................................................................99
Entering Text ..................................................................................................... 127
Inserting spaces ......................................................................................... 127
Making corrections ......................................................................................127
Repeating letters ......................................................................................... 127
D Specifications 128
General..............................................................................................................128
Print media.........................................................................................................130
Fax..................................................................................................................... 132
Copy .................................................................................................................. 133
PhotoCapture Center™ ..................................................................................... 134
PictBridge .......................................................................................................... 135
Scanner .............................................................................................................136
Printer ................................................................................................................137
Interfaces ...........................................................................................................138
Computer requirements .....................................................................................139
Consumable items .............................................................................................140
Network (LAN) ................................................................................................... 141
EIndex 142
vi
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Documentation CD-ROM.
1 General setup
Memory storage
Automatic Daylight Saving Time
Sleep Mode
LCD display
Mode Timer
2 Security features
Secure Function Lock 2.0
3 Sending a fax
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
Memory Receive (Monochrome only)
Remote Retrieval
Additional receiving operations
Polling overview
5 Dialling and storing numbers
Voice operations
Additional dialling operations
Additional ways to store numbers
6 Printing reports
Fax reports
Reports
7 Making copies
Copy settings
8 Printing photos from a
memory card or USB Flash
memory drive
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
9 Printing photos from a
camera
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital
camera (without PictBridge)
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
CIndex
1
1
1
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the
Advanced User’s Guide,
Software User’s Guide,
Network User’s Guide,
and Network Glossary
1
This Basic User’s Guide does not contain all the
information about the machine, such as how to
use the advanced features of the Fax, Copy,
PhotoCapture Center™, Printer, Scanner,
PC-Fax, and Network. When you are ready to
learn detailed information about these
operations, read the
Advanced User’s Guide
,
Software User’s Guide
,
Network User’s Guide
, and
Network Glossary
that are on the Documentation CD-ROM.
Viewing Documentation 1
a Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive. For Windows
®
users, go
to step c.
Note
(Windows
®
users)
If the screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
index.html.
b (Macintosh users)
Double-click the Documentation
CD-ROM icon, and then double-click
index.html.
General information 1
Bold Bold typeface identifies specific
buttons on the machine’s
control panel, or on the
computer screen.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Electrical Hazard icons alert you to
possible electrical shock.
Chapter 1
2
c Click your country.
d
Point to your language, point to
View Guide
,
and then click the guide you want to read.
Note
•
(Windows
®
users only)
Your Web browser may display a yellow bar
at the top of the page that contains a security
warning about Active X controls. For the
page to display correctly you must click on
the bar, click
Allow Blocked Content
, then
click
Yes
in the Security Warning dialog box.
• (Windows
®
users only)
1
For faster access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
Microsoft
®
Internet Explorer
®
6.0 or greater.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows
®
users)
The complete ScanSoft™
PaperPort™12SE with OCR How-to-
Guides can be viewed from the Help
selection in the ScanSoft™
PaperPort™12SE application.
(Windows
®
2000 users need to download
and install PaperPort™11SE from
website.)
Presto! PageManager User’s Guide
(Macintosh users)
Note
Presto! PageManager must be
downloaded and installed before use. See
Accessing Brother Support (Macintosh)
on page 3 for further instructions.
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup
instructions
1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports Wi-Fi
Protected Setup or AOSS™, you can also
follow the steps in the Quick Setup Guide. For
more information about network setup,
please see the Network User's Guide on the
Documentation CD-ROM.
General information
3
1
Accessing Brother
Support (Windows
®
) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Click Brother Support on the top menu.
The following screen will appear:
To access our website
(http://www.brother.com/
), click
Brother Home Page.
For the latest news and product support
information
(http://solutions.brother.com/
), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/
),
click Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/
)
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
To return to the top menu, click Back or if
you have finished, click Exit.
Accessing Brother
Support (Macintosh)
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installation CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click
Presto! PageManager.
To register your machine from the Brother
Product Register Page
(http://www.brother.com/registration/
),
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/
), click
Brother Solutions Center.
To visit our website for original Brother
Supplies
(http://www.brother.com/original/
), click
Supplies Information.
Chapter 1
4
Control panel overview 1
1 Fax and Copy keys:
Duplex
Press this key to copy, scan or fax both
sides of the paper.
Nin1Copy
Press this key to make N in 1 or Poster
copies.
Fax Preview
Lets you preview incoming faxes on the
LCD.
Tray Setting
Press this key to choose the tray you want
to use for printing.
2 Mode keys:
FAX
Lets you access Fax mode.
SCAN
Lets you access Scan mode.
COPY
Lets you access Copy mode.
PHOTO CAPTURE
Lets you access PhotoCapture Center™
mode.
3 Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
This function transfers to the touchscreen
during some operations.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.
4 Telephone keys:
Redial/Pause
Redials the last 30 numbers called. It also
inserts a pause when dialling.
Tel/R
This key is used to have a telephone
conversation after picking up the external
handset during the F/T Ring (fast
double-ring).
Also, when connected to a PBX, you can
use this key to gain access to an outside
line or to transfer a call to another
extension.
9
1 2
8
7
General information
5
1
5 Start keys:
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono
depending on the scan setting in the
ControlCenter software).
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scan setting in the
ControlCenter software).
6 Stop/Exit
Stops an operation or exits the menu.
7 LCD (Liquid Crystal Display)
This is a Touchscreen LCD. You can access
the menus and options by pressing buttons
displayed on the screen.
Also, you can adjust the angle of the LCD by
lifting it.
8 One Touch keys
These 8 keys give you instant access to 16
previously stored numbers.
Shift
To access One Touch numbers 9 to 16, hold
down Shift as you press the One Touch key.
Also, if no number is assigned to the key, you
can directly store the number by pressing the
empty key.
9On/Off
You can turn the machine on and off.
Press On/Off to turn the machine on.
Press and hold down On/Off to turn the
machine off. The LCD will show
Shutting Down and will stay on for a few
seconds before going off.
If you have connected an external telephone or
TAD, it is always available.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
6
3 54
Chapter 1
6
LCD screen indications 1
The LCD shows the current machine status
when the machine is idle.
1 Faxes in memory
Shows how many received faxes are in the
memory.
2 Fax Preview
Lets you preview received fax.
3MENU
Lets you access the main menu.
4 Ink indicator
Lets you see the available ink volume.
Also, lets you access the Ink menu.
5 Current Receive Mode
Lets you see the current receive mode.
Fax (Fax Only)
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
6 Memory Status
Lets you see the available memory in the
machine.
7 Phone Book
Lets you set up your phone book of
One Touch Dial, Speed Dial and Group
numbers.
Also, you can search the phone book for the
number you want to dial.
8 Wireless Status
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
9 Call History
Lets you view a list of outgoing calls and the
caller ID history.
Also, lets you fax the number you have chosen
from the lists.
10 New Fax(es)
When Fax Preview is set to On, you can see
how many new faxes you have received.
The warning icon appears when
there is an error or maintenance message.
For details, see Error and Maintenance
messages on page 72.
Note
If you receive a fax containing multiple
paper sizes (for example, a page of A4
data and a page of A3 data), the machine
may create and store a file for each paper
size. The LCD may show that more than
one fax job has been received.
12 3 4
7
5
6
9
8
10
0Max
General information
7
1
Basic Operations 1
To operate the Touchscreen use your finger
to press the MENU or option button directly on
the LCD screen. To display and access all the
screen menus or options in a setting, press
dc or ab to scroll through them.
The following steps show how to change a
setting in the machine. In this example the
Receive mode setting is changed from
Fax Only to Fax/Tel.
a Press MENU.
b Press a or b to display
Initial Setup.
c Press Initial Setup.
d Press a or b to display Receive Mode.
e Press Receive Mode.
f Press Fax/Tel.
Note
Press to go back to the previous
level.
g Press Stop/Exit.
Chapter 1
8
Volume Settings 1
Ring Volume 1
You can choose a range of ring volume
levels, from High to Off. The machine will
keep your new default setting until you
change it.
Setting the Ring Volume from the
menu
1
a Press MENU.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display Volume.
e Press Volume.
f Press Ring.
g Press Low, Med, High or Off.
h Press Stop/Exit.
Beeper Volume 1
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax.
You can choose a range of beeper volume
levels, from High to Off.
a Press MENU.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display Volume.
e Press Volume.
f Press Beeper.
g Press Low, Med, High or Off.
h Press Stop/Exit.
General information
9
1
Speaker Volume 1
You can choose a range of speaker volume
levels, from High to Off.
a Press MENU.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display Volume.
e Press Volume.
f Press Speaker.
g Press Low, Med, High or Off.
h Press Stop/Exit.
LCD display 1
Setting the backlight
brightness 1
If you are having difficulty reading the LCD,
try changing the brightness setting.
a Press MENU.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display LCD Settings.
e Press LCD Settings.
f Press Backlight.
g Press Light, Med or Dark.
h Press Stop/Exit.
10
2
Loading paper and
other print media
2
Note
For Tray #2, see Loading paper in paper
tray #2 on page 13.
Loading paper in paper
tray #1 2
a Pull the paper tray completely out of the
machine.
Note
If the paper support flap (1) is open, close
it, and then close the paper support (2).
Note
• When you are using A3, Legal or Ledger
size paper, press the universal guide
release button (1) as you slide out the
front of the paper tray. Make sure that
when using Legal or A3 or Ledger size
paper, the triangular mark on the output
paper tray cover is aligned with the line
indicating Legal (2) or A3 or Ledger (3)
size, as shown in the illustration.
• If you are using A5 or smaller size paper,
make sure that the paper tray is not
extended.
• When you load a different paper size in a
tray, you will need to change the paper
size setting in the machine at the same
time. (See Paper Size and Type
on page 22.)
Loading paper 2
2
1
1
2
3
Loading paper
11
2
b Open the output paper tray cover (1).
c With both hands, gently press and slide
the paper length guide (1) and then the
paper side guides (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper length guide (1) and paper
side guides (2) line up with the mark for
the paper size you are using.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure that the paper is not
curled.
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
1
2
3
1
Chapter 2
12
Note
When you put Photo L size into the paper
tray, you need to release the hinges on
both sides of the output paper tray cover,
and push the cover over. And then slide
the paper length guide.
f Gently adjust the paper side guides to
the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
g Close the output paper tray cover.
Check that the paper is flat in the tray
and below the maximum paper
mark (1).
Overfilling the paper tray may cause
paper jams.
h Slowly push the paper tray completely
into the machine.
WARNING
DO NOT push Tray #1 into the machine too
quickly. Doing this may cause injury to your
hand by trapping it between Tray #1 and
Tray #2. Please push Tray #1 slowly.
1
Loading paper
13
2
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
Note
Before you shorten Tray #1, take the paper
out of the tray. Then shorten the tray by
pressing the universal guide release
button (1). Adjust the paper length
guide (2) to fit the paper size you are going
to use. Then put the paper into the tray.
Loading paper in paper
tray #2 2
Note
• You can only use plain paper sizes A4,
A3, Ledger, Letter or Legal in Tray #2.
• When you use the Borderless printing
feature paper must be fed from Tray #1.
a Pull the paper tray completely out of the
machine.
Note
• If you are using A3, Ledger or Legal size
paper, press the universal guide release
button (1) as you slide out the front of the
paper tray until it clicks.
• You can check if the length of the tray is
adjusted correctly by opening the paper
tray cover.
1
2
1
Chapter 2
14
b Open the paper tray cover (1).
c Using both hands, gently press and
slide the paper length guide (1) and then
the paper side guides (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper length guide (1) and paper
side guides (2) line up with the marks for
the paper size you are using.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure that the paper is not
curled.
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray
and below the maximum paper
mark (1).
Overfilling the paper tray may cause
paper jams.
f Using both hands, gently adjust the
paper side guides so they touch the
sides of the paper stack.
1
2
3
1
1
Loading paper
15
2
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
g Close the paper tray cover.
h Slowly push the paper tray back into the
machine.
i Do one of the following:
If you are using A3, Ledger or Legal
size paper, go to step j.
Note
When you are using large size paper in
Tray #2, you may need to extend Tray #1
out over Tray #2 to prevent printed pages
from falling off the output tray.
If you are using A4 or Letter size
paper, go to step m.
j Pull tray #1 out of the machine.
Press the universal guide release
button (1) as you slide out the front of
the paper tray.
k Open the output paper tray cover and
adjust the paper length guide (1) for the
paper.
1
1
Chapter 2
16
l Close the output paper tray cover and
slowly push the paper tray into the
machine.
m Pull out the paper support (1) until it
clicks and unfold the paper support
flap (2).
Note
If you are finished using A3, Ledger or
Legal size paper and want to use a
smaller paper size, take the paper out of
the tray. Then shorten the tray by pressing
the universal guide release button (1).
Adjust the paper length guide (2) to fit the
paper size you are going to use. Then put
the smaller paper into the tray.
1
2
1
2
Loading paper
17
2
Loading paper in the manual
feed slot 2
You can load special print media one at a
time into this slot. Use the manual feed slot to
print or copy on envelopes, labels or thicker
paper.
Note
• The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
• When you use the Borderless printing
feature paper must be fed from Tray #1.
a Open the manual feed slot cover.
b Slide the manual feed slot paper guides
to fit the paper width that you are going
to use.
c Put only one sheet of paper in the
manual feed slot with the side to be
printed face up.
IMPORTANT
• DO NOT put more than one sheet of paper
in the manual feed slot at any time. Doing
this may cause a paper jam. Wait until the
LCD shows
Put paper in Manual Feed Slot
Then Press Start before you feed the
next sheet of paper in the manual feed
slot.
• DO NOT put paper in the manual feed slot
when you are printing from Tray #1 or
Tray #2. Doing this may cause a paper
jam.
Chapter 2
18
d Using both hands gently adjust the
manual feed slot paper guides to fit the
paper.
Note
• DO NOT press the paper guides too tightly
against the paper. Doing this may cause
the paper to fold.
• Place the paper in the centre of the
manual feed slot between the paper
guides. If the paper is not centred, pull it
out and insert it again at the centre
position.
e Using both hands, put one sheet of
paper in the manual feed slot until the
front edge touches the paper feed roller
and the machine beeps. Let go of the
paper when you feel the machine feed
the paper in a short distance. The LCD
will show
Manual Feed Slot ready.
Note
When loading an envelope, or a sheet of
thick paper, push the envelope into the
manual feed slot until you feel it grab the
envelope.
f If the data does not fit on one page, the
LCD will prompt you to load another
page. Place another sheet of paper in
the manual feed slot, and then press
Mono Start or Colour Start.
Note
• Make sure printing has finished before you
close the manual feed slot.
• When paper is placed in the manual feed
slot, the machine always prints from the
manual feed slot.
• Paper inserted in the manual feed slot
while a test page, fax or report is being
printed will be ejected.
• During the machine's cleaning process,
paper you place in the manual feed slot
will be ejected. Wait until the machine
finishes its cleaning, and then put the
paper into the manual feed slot again.
Loading paper
19
2
Loading envelopes and
postcards 2
About envelopes 2
Use envelopes that weigh between 80 to
95 g/m
2
.
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Loading envelopes and postcards 2
a Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
IMPORTANT
If envelopes or postcards are “double-
feeding”, put one envelope or postcard in
the paper tray at a time.
Glue Double flaps
Chapter 2
20
b Put envelopes or postcards in the paper
tray with the address side down and the
leading edge (top of the envelopes) in
first. Using both hands, gently press and
slide the paper length guide (1) and
paper side guides (2) to fit the size of the
envelopes or postcards.
If you have problems when printing on
envelopes, try the following suggestions:
2
a Open the envelope flap.
b Make sure the open flap is to the back
edge of the envelope when printing.
c Adjust the size and margin in your
application.
2
1
Loading paper
21
2
Printable area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
(See Printing for Windows
®
or Printing and Faxing for Macintosh in the Software User’s Guide.)
1
The top margin of Y4 envelopes is 12 mm.
Note
• The Borderless feature is not available for envelopes and duplex printing.
• When you use the Borderless printing feature paper must be fed from Tray #1.
Cut Sheet Paper Envelopes
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 3mm 3mm 3mm 3mm
Cut Sheet (Duplex print
when using A3, Ledger
or B4 size)
22 mm 22 mm 3 mm 3 mm
Envelopes
22 mm
1
22 mm 3 mm 3 mm
3
4
1
2
3
4
1
2
Chapter 2
22
Paper settings 2
Paper Size and Type 2
To get the best print quality, set the machine
for the type of paper you are using.
You can use seven sizes of paper for printing
copies: A4, A5, A3, 10 15 cm, Letter, Legal
and Ledger and five sizes for printing faxes:
A4, A3, Ledger, Letter and Legal. When you
load a different size of paper in the machine,
you will need to change the paper size setting
at the same time so your machine can fit an
incoming fax on the page.
a Press Tray Setting.
b Press the displayed paper size or paper
type for Tray#1, or press the displayed
paper size for Tray#2.
c Do one of the following:
If you chose the paper size for
Tray#1, press d or c to display the
paper size options, and press A4, A5,
A3, 10x15cm, Letter, Legal or
Ledger.
If you chose the paper type of
Tray#1, press Plain Paper,
Inkjet Paper, Brother BP71,
Brother BP61, Other Glossy
or Transparency.
If you chose Tray#2, press A4, A3,
Letter, Legal or Ledger.
d Press Stop/Exit.
Note
• You can only use plain in Tray#2.
• The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
Tray use in Copy mode 2
You can change the default tray the machine
will use for printing copies.
Auto Select will allow your machine to
feed paper from either Tray #1 or Tray #2,
using the paper type and size settings from
the COPY key menu.
To change the default setting follow the
instructions below:
a Press Tray Setting.
b Press a or b to display
Tray Use:Copy.
c Press Tray Use:Copy.
d Press Tray#1, Tray#2 or
Auto Select.
e Press Stop/Exit.
Note
You can change the paper size and tray
selection temporarily for the next copy by
using the Copy mode key. (See Paper
Size on page 56 and Tray Select
on page 57.)
Loading paper
23
2
Tray use in Fax mode 2
You can change the default tray the machine
will use for printing received faxes.
Auto Select will allow your machine to
take paper from Tray #1 first, or from Tray #2
if:
Tray #2 is set to a different paper size that
is more suitable for the received faxes.
Both trays are using the same size paper
and Tray #1 is not set to use plain paper.
a Press Tray Setting.
b Press a or b to display Tray Use:Fax.
c Press Tray Use:Fax.
d Press Tray#1, Tray#2 or
Auto Select.
e Press Stop/Exit.
Secure Paper Feed mode for
A3 size Short Grain Paper 2
If your prints have horizontal lines when using
A3 paper, your paper may be long grain
paper. Set A3 - Short Grain to Off to
avoid this problem.
a Press MENU.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display
A3 - Short Grain.
e Press A3 - Short Grain.
f Press Off.
g Press Stop/Exit.
Note
• If you are not sure about the type of paper
you are using, consult the paper
packaging or manufacturer for paper
specifications.
• Printing will be slower when using the
A3 - Short Grain setting On.
Chapter 2
24
Acceptable paper and
other print media
2
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the correct print media
in the “Basic” tab of the printer driver or in
the Paper Type setting of the menu. (See
Paper Size and Type on page 22.)
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Recommended print media 2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using “3M Transparency
Film” when you print on transparencies.
Brother paper
Paper Type Item
A3 Plain BP60PA3
A3 Glossy Photo BP71GA3
A3 Inkjet (Matte) BP60MA3
A4 Plain BP60PA
A4 Glossy Photo BP71GA4
A4 Inkjet (Matte) BP60MA
10 15 cm Glossy
Photo
BP71GP
Loading paper
25
2
Handling and using print
media 2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1 2 mm or greater curl may cause jams
to occur.
• Extremely shiny or highly textured
paper
• Paper that cannot be arranged
uniformly when stacked
• Short grain paper
Labels 2
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
Types of labels to avoid 2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
IMPORTANT
• DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
• DO NOT reuse or insert labels that have
previously been used or are missing few
labels on the sheet.
Paper capacity of the output paper
tray cover
2
Up to 50 sheets of 80 g/m
2
A4 paper.
Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
1
1
Chapter 2
26
Choosing the right print media 2
Paper type and size for each operation 2
1
Manual Feed Slot only
Paper Type Paper Size Usage
Fax Copy
Photo
Capture
Printer
Cut Sheet A3
297
420 mm (11.7 16.5 in.)
Yes Yes Yes Yes
A4
210
297 mm (8.3 11.7 in.)
Yes Yes Yes Yes
Ledger
279.4
431.8 mm (11 17 in.)
Yes Yes Yes Yes
Letter
215.9
279.4 mm (8 1/2 11 in.)
Yes Yes Yes Yes
Legal
215.9
355.6 mm (8 1/2 14 in.)
Yes Yes – Yes
Executive
184
267 mm (7 1/4 10 1/2 in.)
––– Yes
JIS B4
257
364 mm (10.1 14.3 in.)
––– User
Defined
JIS B5
182
257 mm (7.2 10.1 in.)
––– User
Defined
A5
148
210 mm (5.8 8.3 in.)
– Yes – Yes
A6
105
148 mm (4.1 5.8 in.)
––– Yes
Cards Photo
10
15 cm (4 6 in.)
– Yes Yes Yes
Photo L
89
127 mm (3 1/2 5 in.)
––– Yes
Photo 2L
13
18 cm (5 7 in.)
––YesYes
Index Card
127
203 mm (5 8 in.)
––– Yes
Postcard 1
100
148 mm (3.9 5.8 in.)
––– User
Defined
Postcard 2
(Double)
148
200 mm (5.8 7.9 in.)
––– User
Defined
Envelopes C5 Envelope
162
229 mm (6.4 9 in.)
––– Yes
DL Envelope
110
220 mm (4.3 8.7 in.)
––– Yes
COM-10
105
241 mm (4 1/8 9 1/2 in.)
––– Yes
Monarch
98
191 mm (3 7/8 7 1/2 in.)
––– Yes
Y4 Envelope
105
235 mm (4.1 9.3 in.)
––– Yes
Transparencies
A4
210
297 mm (8.3 11.7 in.)
– Yes – Yes
Letter
215.9
279.4 mm (8 1/2 11 in.)
– Yes – Yes
Legal
215.9
355.6 mm (8 1/2 14 in.)
– Yes – Yes
A5
148
210 mm (5.8 8.3 in.)
– Yes – Yes
Labels
1
––– User
Defined
Loading paper
27
2
Paper capacity of the paper trays 2
1
Up to 250 sheets of 80 g/m
2
paper.
Paper weight and thickness 2
1
BP71 (260 g/m
2
) paper is especially designed for Brother inkjet machines.
Paper size Paper types No. of
sheets
Tray #1
A4, Ledger, A3, Legal, Executive,
Letter, A5, A6, JIS B4, JIS B5,
Envelopes (commercial No.10,
DL, C5, Monarch, Y4), Photo,
Photo L, Photo 2L, Index Card,
Postcard 1, Postcard 2
Plain Paper
250
1
Inkjet Paper 20
Glossy Paper, Photo 20
Index Card, Postcard 30
Envelopes, Transparencies 10
Tray #2 A4, Ledger, A3, Legal, Executive,
Letter, JIS B4, JIS B5
Plain Paper
250
1
Manual Feed Slot A4, Ledger, A3, Legal, Executive,
Letter, A5, A6, JIS B4, JIS B5,
Envelopes (commercial No.10,
DL, C5, Monarch, Y4), Photo,
Photo L, Photo 2L, Index Card,
Postcard 1, Postcard 2
Plain Paper, Inkjet Paper,
Glossy Paper, Envelopes,
Transparencies and Labels
1
Paper Type Weight Thickness
Cut Sheet Plain Paper
64 to 120 g/m
2
0.08 to 0.15 mm
(Tray #2)
Plain Paper
64 to 105 g/m
2
0.08 to 0.15 mm
Inkjet Paper
64 to 200 g/m
2
0.08 to 0.25 mm
Glossy Paper
1
Up to 220 g/m
2
Up to 0.25 mm
Cards
Photo Card
1
Up to 220 g/m
2
Up to 0.25 mm
Index Card
Up to 120 g/m
2
Up to 0.15 mm
Postcard 1
Postcard 2
Up to 200 g/m
2
Up to 0.25 mm
Envelopes
75 to 95 g/m
2
Up to 0.52 mm
Transparencies – –
Labels – –
28
3
How to load
documents
3
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF 3
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard
80 g/m
2
paper and always fan the pages
before putting them in the ADF.
Document Sizes Supported 3
Recommended Paper: 80 g/m
2
A4
How to load documents 3
IMPORTANT
• DO NOT pull on the document while it is
feeding.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
Make sure documents written with ink are
completely dry.
a Unfold the ADF Document Support (1)
and the ADF Document Output Support
Flap (2).
b Fan the pages well.
c Adjust the paper guides (1) to fit the
width of your documents.
d Place your documents, face up, top
edge first in the ADF until you feel them
touch the feed rollers.
IMPORTANT
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
Loading documents 3
Length: 148 to 431.8 mm
Width: 148 to 297 mm
Weight:
64 to 90 g/m
2
1
2
1
Loading documents
29
3
Using the scanner glass 3
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported 3
How to load documents 3
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
c Close the document cover.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
Length: Up to 431.8 mm
Width: Up to 297 mm
Weight: Up to 2 kg
Chapter 3
30
Unscannable area 3
The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.
1
The unscannable area is 1 mm when you use the
ADF.
Note
You can send a fax, or copy and scan up
to Legal size 2-sided documents from the
ADF.
Usage
Document
Size
Top (1)
Bottom (2)
Left (3)
Right (4)
Fax A3 3 mm 4.5 mm
A4
3mm
1
Ledger 3.7 mm
Letter 4 mm
Legal
Copy All paper
sizes
3mm
Scan
3
4
1
2
31
4
4
How to send a fax 4
The following steps show how to send a fax.
a When you want to send a fax, or change
fax send or receive settings, press the
(FAX) key to illuminate it in
blue.
The LCD shows:
b Do one of the following to load your
document:
Place the document face up in the
ADF. (See Using the ADF
on page 28.)
Load your document face down on
the scanner glass. (See Using the
scanner glass on page 29.)
Note
• To send colour faxes with multiple pages
use the ADF.
• If you send a mono fax from the ADF when
the memory is full it will be sent in real
time.
• You can use the scanner glass to fax
pages of a book one at a time. The
documents can be up to A3 or Ledger
size.
• Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
Sending a fax 4
Chapter 4
32
c You can change the following fax
sending settings. Press FAX and then
press d or c to scroll through the fax
settings. When the setting you want is
displayed, press it and choose your
option.
(Basic User's Guide)
For details changing the following fax
sending settings, see pages 33 to 34.
Glass ScanSize
Colour Fax Transmission
Preview Outgoing Fax
Transmission Verification Report
(Setup)
(Advanced User's Guide)
For more advanced fax sending
operations and settings, see Chapter 3
Sending a fax in the Advanced User’s
Guide:
Contrast
Fax Resolution
Set New Defaults
Factory Reset
Duplex fax
Faxing at End of Call
Broadcasting
Real Time TX
Overseas Mode
Delayed Fax
Batch TX
Canceling Waiting Jobs
Polled Transmit
d Enter the fax number.
Using the dial pad
Using the Phone Book
Phone Book
Using call history
Outgoing Call
Caller ID hist.
Note
• You can preview a fax message before
sending it by setting Preview to On. (See
How to preview an outgoing fax
on page 33.)
• If your network supports the LDAP
protocol you can search for fax numbers
and E-mail addresses on your server.
(See LDAP operation in the Network
User’s Guide.)
e Press Mono Start or Colour Start.
Faxing from the ADF
The machine starts scanning the
document.
Faxing from the scanner glass
When you press Mono Start, the
machine starts scanning the first
page.
Do one of the following:
• To send a single page, press No
(or press Mono Start again).
The machine starts sending the
document.
• To send more than one page,
press Yes and place the next
page on the scanner glass. Press
Mono Start or Colour Start. The
machine starts scanning the
page. (Repeat this step for each
additional page.)
If you press Colour Start, press
Yes. The machine starts sending the
document.
Sending a fax
33
4
Stop faxing 4
To stop faxing, press Stop/Exit.
Setting scanner glass size for
faxing 4
When documents are Letter size, you need to
set Scan Size to Letter. If you do not, the side
portion of the faxes will be missing.
a Press (FAX).
b Press d or c to display
Glass Scan Size.
c Press Glass Scan Size.
d Press A4, A3, Letter, Legal or
Ledger.
Note
• You can save the setting you use most
often by setting it as default. (See Setting
your changes as a new default in
chapter 3 of the Advanced User’s Guide.)
• This setting is only available for sending
documents from the scanner glass.
Colour fax transmission 4
Your machine can send a colour fax to
machines that support this feature.
Colour faxes cannot be stored in the memory.
When you send a colour fax, the machine will
send it in real time (even if Real Time TX is
set to Off).
Cancelling a fax in progress 4
If you want to cancel a fax while the machine
is scanning, dialling or sending, press
Stop/Exit.
How to preview an outgoing
fax 4
You can preview a fax message before you
send it. You must set the Real Time
Transmission and Polling RX to Off before
you use this feature.
a Press (FAX).
b Press d or c to display Preview.
c Press Preview.
d Press On.
e Load the document.
f Enter the fax number using the dial pad,
One Touch or Speed Dial.
g Press Mono Start.
The machine starts scanning the
document and the outgoing fax appears
on the LCD.
When the fax is displayed, press MENU.
The buttons will appear on the LCD and
perform the operations shown below.
Note
To send a colour fax do not use Fax
Preview.
Button Description
Enlarge the fax.
Reduce the fax.
or
Scroll vertically.
or
Scroll horizontally.
Rotate the fax clockwise.
Go back to the previous page.
Go to the next page.
Close the preview table.
Chapter 4
34
h Press Mono Start.
Note
The fax message in the memory will be
sent and then erased when you press
Mono Start.
Transmission Verification
Report 4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the sender’s name or fax number,
the time and date of transmission, duration of
transmission, number of pages sent, and
whether or not the transmission was
successful.
There are several settings available for the
Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
The report will also print if the receiving
machine modifies the size of the
document you fax. Off is the default
setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
The report will also print if your fax is
successful, but the receiving machine
modifies the size of the document you fax.
A portion of the fax’s first page appears on
the report.
Off2: Prints a report only if your fax is
unsuccessful due to a transmission error.
Off2+Image: Prints a report only if your
fax is unsuccessful due to a transmission
error. A portion of the fax’s first page
appears on the report.
a Press MENU.
b Press a or b to display Fax.
c Press Fax.
d Press a or b to display
Report Setting.
e Press Report Setting.
f Press XMIT Report.
g Press On, On+Image, Off,
Off+Image, Off2 or Off2+Image.
h Press Stop/Exit.
Note
• If you choose On+Image, Off+Image or
Off2+Image the image will only appear
on the Transmission Verification Report if
Real Time Transmission is set to Off. (See
Real Time Transmission in chapter 3 of
the Advanced User’s Guide.)
• If your transmission is successful, "OK" will
appear next to "RESULT" on the
Transmission Verification Report. If
transmission is not successful, "ERROR"
will appear next to "RESULT".
35
5
5
Receive Modes 5
You must choose a receive mode depending on the external devices and telephone services you
have on your line.
Choose the Receive Mode 5
By default, your machine will automatically receive any faxes that are sent to it. The diagram below
will help you choose the correct mode.
For more detailed information on the receive modes, see Using Receive Modes on page 36.
To set a receive mode follow the instructions below:
a Press MENU.
b Press a or b to display Initial Setup.
c Press Initial Setup.
d Press a or b to display Receive Mode.
e Press Receive Mode.
f Press Fax Only, Fax/Tel, External TAD or Manual.
g Press Stop/Exit.
The LCD will display the current receive mode.
Receiving a fax 5
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
Fax Only
No
No
No
Manual
Yes
External TAD
Fax/Tel
Are you using the voice message function of
an external telephone answering device?
Do you want the machine to answer fax and
telephone calls automatically?
Yes
Chapter 5
36
Using Receive Modes 5
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes. (See Ring Delay on page 37.)
Fax Only 5
Fax Only mode will automatically answer
every call as a fax call.
Fax/Tel 5
Fax/Tel mode helps you automatically
manage incoming calls, by recognising
whether they are fax or voice calls and
dealing with them in one of the following
ways:
Faxes will be automatically received.
Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
double-ring made by your machine.
(Also see F/T Ring Time (Fax/Tel mode only)
on page 37 and Ring Delay on page 37.)
Manual 5
Manual mode turns off all automatic
answering functions unless you are using the
BT Call Sign feature.
To receive a fax in manual mode lift the
handset of an external telephone. When you
hear fax tones (short repeating beeps), press
Mono Start or Colour Start and choose
Receive. You can also use the Fax Detect
feature to receive faxes by lifting a handset on
the same line as the machine.
(Also see Fax Detect on page 38.)
External TAD 5
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be dealt with in one
of the following ways:
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD (telephone answering device)
on page 44.)
Receiving a fax
37
5
Receive Mode settings 5
Ring Delay 5
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension telephones on the same line as the
machine choose the maximum number of
rings.
(See Operation from external and extension
telephones on page 46 and Fax Detect
on page 38.)
a Press MENU.
b Press a or b to display Fax.
c Press Fax.
d Press a or b to display
Setup Receive.
e Press Setup Receive.
f Press a or b to display Ring Delay.
g Press Ring Delay.
h Press the number of times the machine
will ring before it answers.
If you choose 0, the line will not ring at
all.
i Press Stop/Exit.
F/T Ring Time
(Fax/Tel mode only) 5
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T Ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the
F/T Ring it means that you have a voice caller
on the line.
Because the F/T Ring is made by the
machine, extension and external telephones
will not ring; however, you can still answer the
call on any telephone. (For more information
see Using remote codes on page 47.)
a Press MENU.
b Press a or b to display Fax.
c Press Fax.
d Press a or b to display
Setup Receive.
e Press Setup Receive.
f Press a or b to display
F/T Ring Time.
g Press F/T Ring Time.
h Press how long the machine will ring to
alert you that you have a voice call (20,
30, 40 or 70 seconds).
i Press Stop/Exit.
Note
Even if the caller hangs up during the fast
double-ring, the machine will continue to
ring for the set time.
Chapter 5
38
Fax Detect 5
If Fax Detect is On: 5
The machine receives a fax call
automatically, even if you answer the call.
When you see Receiving on the LCD or
when you hear “chirps” through the handset
you are using, just replace the handset. Your
machine will do the rest.
If Fax Detect is Off: 5
If you are at the machine and answer a fax call
by lifting the handset, press
Mono Start
or
Colour Start
, then press
Receive
to receive
the fax.
If you answered at an extension or external
telephone, press l 51. (See Operation from
external and extension telephones
on page 46.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the remote activation code
l 51.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Fax Detect to Off.
a Press MENU.
b Press a or b to display Fax.
c Press Fax.
d Press a or b to display
Setup Receive.
e Press Setup Receive.
f Press a or b to display Fax Detect.
g Press Fax Detect.
h Press On (or Off).
i Press Stop/Exit.
Fax Preview
(Monochrome only)
5
How to preview a received fax5
You can view received faxes on the LCD by
pressing the Fax Preview key. When the
machine is in Ready mode, a popup message
will appear on the LCD to alert you of new
faxes.
Setting Fax Preview 5
a Press Fax Preview.
b Press Yes.
The LCD asks you again to confirm
because faxes will be viewed instead of
automatically printed.
Press Yes.
Note
• When Fax Preview is turned on, a backup
copy of received faxes will not be printed
for Fax Forwarding and PC-Fax Receiving
operations, even if you have set Backup
Print to On.
• Fax Preview is not available when Fax
Forwarding is turned on.
Receiving a fax
39
5
Using Fax Preview 5
When you receive a fax, you will see the pop-
up message on the LCD. (For example:
New Fax(es): 02)
a Press Fax Preview.
You can see the new fax list.
Note
• If you receive a fax containing multiple
paper sizes (for example, a page of A4
data and a page of A3 data), the machine
may create and store a file for each paper
size. The LCD may show that more than
one fax job has been received.
• You can also see your old fax list by
pressing the Old Fax tab on the LCD.
Press the New Fax tab to go back to your
new fax list.
b Press a or b to display the fax number of
the fax you want to see.
c Press the fax you want to see.
Note
• If your fax is large there may be a delay
before it is displayed on the LCD.
• The LCD will show the current page
number and total pages of the fax
message. When your fax message is over
99 pages the total number of pages will be
shown as “XX“.
When the fax is displayed, the buttons
will appear on the LCD and perform the
operations shown below.
d Press Stop/Exit.
Button Description
Enlarge the fax.
Reduce the fax.
or
Scroll vertically.
or
Scroll horizontally.
Rotate the fax clockwise.
Delete the fax.
Press Yes to confirm.
Go back to the previous page.
Go to the next page.
Go back to the fax list.
Print the fax.
Do one of the following:
Press Print All Pages
to print the whole message.
Press
Print Displayed Only
to print only the displayed
page.
Press
Print From Displayed
to print from the displayed
page.
Close the preview table.
Chapter 5
40
How to print a fax 5
a Press Fax Preview.
b Press the fax you want to view.
c Press (Print).
If the fax is multiple pages, go to
step d.
If the fax is a single page it will start
printing. Go to step e.
d Do one of the following:
Press Print All Pages to print
all pages of the fax.
Press Print Displayed Only to
print the displayed page.
Press Print From Displayed to
print the displayed page to the last
page.
e Do one of the following:
To delete the fax, press Yes.
To keep the fax in the memory, press
No.
f Press Stop/Exit.
How to print all faxes in the list 5
a Press Fax Preview.
b Press More.
c Press Print All.
d Press Stop/Exit.
How to delete all faxes in the list 5
a Press Fax Preview.
b Press More.
c Press Delete All.
Press Yes to confirm.
d Press Stop/Exit.
Turning off Fax Preview 5
a Press Fax Preview.
b Press More.
c Press Turn Off Fax Preview.
d Press Yes to confirm.
e If there are faxes stored in the memory,
do one of the following:
If you do not want to print the stored
faxes, press Continue.
The machine asks you to confirm the
deletion of the stored faxes.
Press Yes to confirm.
If you want to print all the stored
faxes, press Print all faxes.
If you do not wish to turn off Fax
Preview, press Cancel.
f Press Stop/Exit.
41
6
6
Voice operations 6
Tone or Pulse 6
If you have a Pulse dialling service, but need
to send tone signals (for example, for
telephone banking), follow the instructions
below:
a Pick up the handset of the external
telephone.
b Press # on the machine’s control panel.
Any digits dialled after this will send tone
signals.
When you hang up, the machine will return to
the Pulse dialling service.
Fax/Tel mode 6
When the machine is in Fax/Tel mode, it will
use the F/T Ring (fast double-ring) to alert
you to pick up a voice call.
If you are at an external telephone, lift the
handset of the external telephone, and then
press Tel/R to answer.
If you are at an extension telephone, you'll
need to lift the handset during the F/T Ring
Time and then press #51 between the fast
double-rings. If no one is on the line, or if
someone wants to send you a fax, send the
call back to the machine by pressing l 51.
Caller ID
(U.K. and Ireland only) 6
The Caller ID feature lets you use the Caller
ID subscriber service offered by many local
telephone companies. Call your telephone
company for details. This service shows the
telephone number, or name if it is available,
of your caller as the line rings.
After a few rings, the LCD shows the
telephone number of your caller (and name, if
available). Once you answer a call, the Caller
ID information disappears from the LCD, but
the call information stays stored in the Caller
ID memory.
You can view the list or choose one of these
numbers to fax to, add to One Touch or
Speed Dial, or delete from the history. (See
Caller ID history on page 51.)
You can see the first 20 characters of the
number (or name).
The ID Unknown message means the
call originated outside your Caller ID
service area.
The ID Withheld message means the
caller has intentionally blocked
transmission of information.
You can print a list of the Caller ID information
received by your machine. (See How to print
a report in chapter 6 of the Advanced User’s
Guide.)
Note
The Caller ID service varies with different
carriers. Call your local telephone
company to find out about the kind of
service available in your area.
Telephone and external devices 6
Chapter 6
42
Setting the Caller ID to On 6
If you have Caller ID on your line, then this
function should be set to On to display the
caller's telephone number on the LCD as the
telephone rings.
a Press MENU.
b Press a or b to display Fax.
c Press Fax.
d Press a or b to display
Miscellaneous.
e Press Miscellaneous.
f Press Caller ID.
g Press On (or Off).
h Press Stop/Exit.
Telephone services 6
Your machine supports the Caller ID
subscriber telephone service that some
telephone companies offer.
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, answering services, alarm
systems or other custom features on one
telephone line may create problems with the
operation of your machine.
Note
Caller ID is available for U.K. and Ireland
only.
Setting the Telephone Line
Type 6
If you are connecting the machine to a line
that features PBX or ISDN to send and
receive faxes, it is also necessary to change
the Telephone Line Type accordingly by
completing the following steps.
a Press MENU.
b Press a or b to display
Initial Setup.
c Press Initial Setup.
d Press a or b to display
Phone Line Set.
e Press Phone Line Set.
f Press PBX, ISDN (or Normal).
g Do one of the following:
If you choose PBX, go to step h.
If you choose ISDN or Normal, go to
step k.
Telephone and external devices
43
6
h Press On or Always.
Note
If you choose On, the machine dials a
prefix number before the fax number you
dial only when Tel/R is pressed.
If you choose Always, the machine
always automatically dials a prefix number
before the fax number.
i Press Dial Prefix.
j Enter the prefix number using the
buttons on the LCD.
Press OK.
k Press Stop/Exit.
Note
• If your telephone system requires a timed
break recall (TBR), press Tel/R to enter
the break.
• You can use the numbers 0 to 9, #, l and !.
You cannot use ! with any other numbers
or characters.
PBX and TRANSFER 6
The machine is initially set to Normal, which
lets the machine connect to a standard PSTN
(Public Switched Telephone Network) line.
However, many offices use a central
telephone system or Private Branch
Exchange (PBX). Your machine can be
connected to most types of PBX. The
machine's recall feature supports timed break
recall only (TBR). TBR will work with most
PBX systems allowing you to gain access to
an outside line, or transfer calls to another
extension. The feature works when the R
button on the LCD or the Tel/R key on the
control panel is pressed.
Note
You can program a press of the R button
as part of a number stored in a One Touch
dial or Speed Dial location. When
programming the One Touch dial or
Speed Dial number, press R first (the LCD
shows ‘!’), then enter the telephone
number. If you do this, you do not need to
press Tel/R each time before you dial
using a One Touch dial or Speed Dial
location. (See Storing numbers
on page 52.) However, if PBX is not
chosen in the Telephone Line Type
setting, you cannot use the One Touch
dial or Speed Dial number that the R press
is programmed into.
Chapter 6
44
Connecting an external
TAD (telephone
answering device)
6
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine “listens” for fax calling
(CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it
does not hear CNG tones, the machine lets
the TAD continue playing your outgoing
message so your caller can leave you a voice
message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax “handshake”. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
Note
If you do not receive all your faxes,
shorten the Ring Delay setting on your
external TAD.
1TAD
When the TAD answers a call, the LCD
shows Telephone.
IMPORTANT
DO NOT connect a TAD elsewhere on the
same telephone line.
Connections settings 6
The external TAD must be connected as
shown in the previous illustration.
a Set your external TAD to one or two
rings. (The machine's Ring Delay setting
does not apply.)
b Record the outgoing message on your
external TAD.
c Set the TAD to answer calls.
d Set the Receive Mode to
External TAD. (See Choose the
Receive Mode on page 35.)
Recording an outgoing
message (OGM) on an
external TAD 6
Timing is important in recording this
message.
a Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
b Limit your speaking to 20 seconds.
Note
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
1
1
Telephone and external devices
45
6
Multi-line connections (PBX) 6
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate correctly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
Note
Make sure the Telephone Line Type is set
to PBX. (See Setting the Telephone Line
Type on page 42.)
External and extension
telephones
6
Connecting an external or
extension telephone 6
You can connect a separate telephone to
your machine as shown in the diagram below.
1 Extension telephone
2 External telephone
When you are using a telephone on the same
phone line, the LCD shows Telephone.
Note
Please make sure you use an external
telephone with a cable no more than
3 metres long.
1
2
Chapter 6
46
Operation from external and
extension telephones 6
If you answer a fax call on an extension or an
external telephone, you can make your
machine take the call by using the Remote
Activation Code. When you press the Remote
Activation Code l 51, the machine starts to
receive the fax.
If the machine answers a voice call and fast
double-rings for you to take over, use the
Remote Deactivation Code #51 to take the
call at an extension telephone. (See F/T Ring
Time (Fax/Tel mode only) on page 37.)
If you answer a call and no one is on
the line:
6
You should assume that you're receiving a
manual fax.
Press l 51 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
Note
You can also use the Fax Detect feature to
make your machine automatically take the
call. (See Fax Detect on page 38.)
Using extension telephones
(U.K. only) 6
Your premises may already be wired with
parallel extension telephones, or you may
plan to add extension telephones to your line,
as well as your machine. While the simplest
arrangement is a straightforward parallel
connection, there are some problems with
this arrangement, the most obvious of which
is inadvertent interruption of a facsimile
transmission caused by someone picking up
an extension telephone to make an outgoing
call. Also, remote activation code may not
operate reliably in such a simple
configuration.
This machine may also be set to make a
delayed transmission (i.e. a transmission at a
pre-set time). This pre-set job may coincide
with someone picking up an extension
handset.
These problems can easily be eliminated, if
you arrange modification of your extension
wiring circuit, such that extension devices are
connected “downstream” of your machine in
a master/slave configuration (see fig. 2). In
this configuration the machine can always
detect whether a telephone is in use. Thus it
will not attempt to seize the line during that
time. This is known as “telephone off-hook
detection.”
The inadvisable configuration is shown in
figure 1, and the recommended master/slave
configuration is shown in figure 2.
This new connection configuration can be
arranged by contacting BT, Kingston upon
Hull Telecommunications, your PBX
maintainer or a qualified telephone
installation company as appropriate. Simply
explained, the extension telephone circuit
should be terminated on a normal modular
plug (BT 431A style), which in turn should be
put into the modular socket of the white “T”-
shaped connector provided as part of the line
cord assembly.
Telephone and external devices
47
6
Inadvisable connection of extension
sockets (Fig. 1.)
6
1 Extension socket
2 Master socket
3 Incoming line
Recommended connection of extension
sockets (Fig. 2.)
6
1 Extension socket
2 Master socket
3 Incoming line
The fax machine must be plugged into the
master socket.
Note
These telephones are now connected as
external devices (see Connecting an
external or extension telephone
on page 45), because they are connected
to the fax machine via the T-connector.
Using a cordless external
telephone 6
Once the base unit of the cordless telephone
has been connected to the same telephone
line as the machine (see External and
extension telephones on page 45), it is easier
to answer calls during the Ring Delay if you
carry the cordless handset around with you.
If you let the machine answer first, you will
have to go to the machine so you can press
Tel/R to send the call to the cordless handset.
Using remote codes 6
Remote Activation code 6
If you answer a fax call on an extension or
external telephone, you can tell your machine
to receive it by dialling the Remote Activation
Code l 51. Wait for the chirping sounds then
replace the handset. (See Fax Detect
on page 38.)
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Mono Start and
choose Receive.
Remote Deactivation Code 6
If you receive a voice call and the machine is
in Fax/Tel mode, it will start to sound the F/T
Ring (fast double-ring), after the initial ring
delay. If you pick up the call on an extension
telephone you can turn the F/T Ring off by
pressing #51 (make sure you press this
between the rings).
If the machine answers a voice call and fast
double-rings for you to take over, you can
take the call at the external telephone by
pressing Tel/R.
FAX
11
2
3
FAX
11
2
3
Chapter 6
48
Changing the remote codes 6
If you want to use Remote Activation, you
have to turn on the remote codes. The preset
Remote Activation Code is l 51. The preset
Remote Deactivation Code is #51. If you
want to, you can replace them with your own
codes.
a Press MENU.
b Press a or b to display Fax.
c Press Fax.
d Press a or b to display
Setup Receive.
e Press Setup Receive.
f Press a or b to display Remote Codes.
g Press Remote Codes.
h Press On (or Off).
i Do one of the following.
If you want to change the Remote
Activation Code, enter the new code.
Press OK, go to step j.
If you do not want to change the
Remote Activation Code, press OK,
go to step j.
j Do one of the following.
If you want to change the Remote
Deactivation Code, enter the new
code.
Press OK, go to step k.
If you do not want to change the
Remote Deactivation Code, press
OK, go to step k.
k Press Stop/Exit.
Note
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Remote Activation Code and
Remote Deactivation Code to another
three-digit code using the numbers 0-9, l,
#.
• Remote Codes might not work with some
telephone systems.
49
7
7
How to dial 7
Manual dialling 7
Press all of the digits of the fax or telephone
number.
One Touch Dialling 7
Your machine has 8 One Touch keys where
you can store 16 fax or telephone numbers
for automatic dialling.
Press the One Touch key that stores the
number you want to call. (See Storing
One Touch Dial numbers on page 52.) To
access numbers 9 to 16, hold down Shift as
you press the One Touch key.
Speed Dialling 7
a Press (Phone Book).
You can also choose Phone Book by
pressing (FAX).
b Press the two-digit number you want to
call. You can also display the numbers
in alphabetical order by pressing
on LCD.
Note
If the LCD shows Not Registered
when you enter or search a Speed Dial
number that has not been stored at this
location.
c To send a fax, press Send a fax and
go to step d.
The machine dials the telephone
number.
d Press Mono Start or Colour Start.
The machine scans and sends the fax.
Dialling and storing numbers 7
Chapter 7
50
Fax Redial 7
If you are sending a fax manually and the line
is busy, press Redial/Pause, and then press
Mono Start or Colour Start to try again. If
you want to make a second call to a number
you recently dialled, you can press
Redial/Pause and choose one of the last
30 numbers from the Outgoing Call List.
Redial/Pause only works if you dialled from
the control panel. If you are sending a fax
automatically and the line is busy, the
machine will automatically redial up to three
times at five minute intervals.
a Press Redial/Pause.
b Press the number you want to redial.
c Press Send a fax.
d Press Mono Start or Colour Start.
Note
In Real Time Transmission the automatic
redial feature does not work when using
the scanner glass.
Additional Dialling
Operations
7
Outgoing Call history 7
The last 30 numbers you sent a fax to will be
stored in the outgoing call history. You can
choose one of these numbers to fax to, add to
One Touch or Speed Dial, or delete from the
history.
a Press Redial/Pause.
You can also press
(Call History).
b Press the Outgoing Call tab.
c Press the number you want.
d Do one of the following:
To send a fax, press Send a fax.
If you want to store the number,
press More and then press
Add to Speed Dial or
Add to One Touch Dial.
(See Storing One Touch numbers
from Outgoing Calls or Storing
Speed Dial numbers from Outgoing
Calls in chapter 5 of the Advanced
User’s Guide.)
If you want to delete the number from
the Outgoing Call history list, press
More and then press Delete.
Press Yes to confirm.
e Press Stop/Exit.
Dialling and storing numbers
51
7
Caller ID history 7
This feature requires the Caller ID subscriber
service offered by many local telephone
companies. (See Caller ID (U.K. and Ireland
only) on page 41.)
The numbers, or names if available, from the
last 30 faxes and telephone calls you
received will be stored in the Caller ID history.
You can view the list or choose one of these
numbers to fax to, add to One Touch or
Speed Dial, or delete from the history. When
the thirty-first call comes into the machine, it
replaces information about the first call.
Note
If you are not a Caller ID subscriber, you
can still view call dates from the Caller ID
history, and delete entries from the list.
a Press (Call History).
b Press Caller ID hist.
c Press a or b to display the number or the
name you want to call.
d Press the number or the name you want
to call.
e Do one of the following:
To send a fax, press Send a fax.
If you want to store the number,
press More and then press
Add to Speed Dial or
Add to One Touch Dial.
(See Storing One Touch numbers
from the Caller ID history and Storing
Speed Dial numbers from the Caller
ID history in chapter 5 of the
Advanced User’s Guide.)
If you want to delete the number from
the Caller ID history list, press More
and then press Delete.
Press Yes to confirm.
f Press Stop/Exit.
Note
You can print the Caller ID list.
(See How to print a report in chapter 6 of
the Advanced User’s Guide.)
Chapter 7
52
Storing numbers 7
You can set up your machine to do the
following types of easy dialling: One Touch,
Speed Dial and Groups for broadcasting
faxes. When you dial a Quick Dial number,
the LCD shows the number.
Note
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be
lost.
Storing a pause 7
When you are storing One Touch or
Speed Dial numbers in the Phone Book, you
can insert one or more 3.5-second pauses by
pressing the button on the LCD.
Storing One Touch Dial
numbers 7
Your machine has 8 One Touch keys where
you can store 16 fax or telephone numbers
for automatic dialling. To access numbers 9
to 16 hold down Shift as you press the
One Touch key.
a Press the One Touch key where you
want to store the number.
Press Yes.
Note
You can also store One Touch Dial
numbers pressing (Phone Book).
Press More.
Press Set One Touch Dial.
Press a number using the buttons on the
LCD.
b Do one of the following:
Enter the name (up to 16 characters)
using the buttons on the LCD.
Press OK.
(To help you enter letters, see
Entering Text on page 127.)
To store the number without a name,
press OK.
c Enter the fax or telephone number (up to
20 digits) using the buttons on the LCD.
Press OK.
Note
If you downloaded Internet Fax:
If you want to store an E-mail address to
use with Internet fax or Scan to E-mail
server, press and enter the E-mail
address and press OK. (See Entering Text
on page 127.)
d When the LCD displays your settings,
press OK to confirm.
e Press Stop/Exit.
Pause
Dialling and storing numbers
53
7
Storing Speed Dial numbers 7
Names and numbers can be stored as
two-digit Speed Dial locations. You can store
up to 100 different Speed Dial locations.
When you dial you will only have to press a
few keys (for example: press
(Phone Book), the number you want
to call and Send a fax).
a Press (Phone Book).
b Press More.
c Press Set Speed Dial.
d Do one of the following:
Enter the name (up to 16 characters)
using the buttons on the LCD.
Press OK.
(To help you enter letters, see
Entering Text on page 127.)
To store the number without a name,
press OK.
e Enter the first fax or telephone number
(up to 20 digits) using the buttons on the
LCD.
Press OK.
Note
If you want to store an E-mail address to
use with Internet fax or Scan to E-mail
server, press and enter the E-mail
address and press OK. (See Entering Text
on page 127.)
f Do one of the following:
Enter the second fax or telephone
number (up to 20 digits) using the
buttons on the LCD.
Press OK.
If you do not want to store a second
number, press OK.
g To choose where the number will be
stored, do one of the following:
To accept the displayed next
available Speed Dial location,
press OK.
To enter a different Speed Dial
location, press a 2-digit number
using the buttons on the LCD.
Press OK.
Note
If the 2-digit Speed Dial location you
choose is already taken, the OK button on
the LCD will not work. Choose a different
location.
h When the LCD displays your settings,
press OK to confirm.
i Do one of the following:
To store another Speed Dial
number, repeat steps b to h.
To finish storing numbers, press
Stop/Exit.
Chapter 7
54
Changing One Touch or
Speed Dial names or numbers7
You can change a One Touch or Speed Dial
name or number that has already been
stored.
a Press (Phone Book).
b Press More.
c Do one of the following:
Press Change to edit the names or
numbers.
Press Delete to delete all
information in a Speed Dial or One
Touch location.
Press the number you want to delete.
Press OK.
Press Yes to confirm.
Go to step h.
d Press a or b to display the number you
want to change.
e Press the number you want to change.
Note
One Touch Dial locations begin with l.
Speed Dial locations begin with #.
f Do one of the following:
If you want to change the name,
press Name:.
Enter the new name (up to
16 characters) using the buttons on
the LCD. (See Entering Text
on page 127.)
Press OK.
If you want to change the first
Fax/Tel number, press Fax/Tel:
(One Touch Dial) or Fax/Tel1:
(Speed Dial).
Enter the new fax or telephone
number (up to 20 digits) using the
buttons on the LCD.
Press OK.
If you want to change the second
Fax/Tel number, press Fax/Tel2:
(Speed Dial).
Enter the new fax or telephone
number (up to 20 digits) using the
buttons on the LCD.
Press OK.
Note
How to change the stored name or
number:
If you want to change a character, press
d or c to position the cursor under the
character you want to change, and then
press . Re-enter the character.
g Do one of the following:
Press OK to finish.
To change another One Touch or
Speed Dial location, repeat steps b
to f.
To change more details, go to f.
The LCD will display your settings.
h Press Stop/Exit.
55
8
8
How to copy 8
The following steps show the basic copy
operation. For details about each option, see
the Advanced User’s Guide.
a Make sure you are in copy mode, press
(COPY) to illuminate it in blue.
The LCD shows:
1 No. of Copies
Press the number box directly and enter
the number you want.
Also you can enter the number of copies
by pressing or on the
screen (as shown above).
Note
The default setting is Fax mode. You can
change the amount of time that the
machine stays in Copy mode after the last
copy operation. (See Mode Timer in
chapter 1 of the Advanced User’s Guide.)
b Do one of the following to load your
document:
Place the document face up in the
ADF.
(See Using the ADF on page 28.)
Place the document face down on
the scanner glass.
(See Using the scanner glass
on page 29.)
c If you want more than one copy, enter
the number (up to 99).
d Press Mono Start or Colour Start.
Stop copying 8
To stop copying, press Stop/Exit.
Making copies 8
1
Chapter 8
56
Copy settings 8
You can change the following copy settings.
Press COPY and then press d or c to scroll
through the copy settings. When the setting
you want is displayed, press it and choose
your option.
(Basic User's Guide)
For details about changing the following copy
settings, see page 56.
Paper Type
Paper Size
Tray Select
(Advanced User’s Guide)
For details about changing the following copy
settings, see chapter 7:
Quality
Enlarge/Reduce
Page Layout
2 in 1 (ID)
Stack/Sort
Density
Ink Save Mode
Thin Paper Copy
Skew Adjustment
Book Copy
Watermark Copy
Duplex Copy
Favorite Settings
Note
If you want to sort copies, use the ADF.
Paper Options 8
Paper Type 8
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
a Press (COPY).
b Load your document.
c Enter the number of copies you want.
d Press d or c to display Paper Type.
e Press Paper Type.
f Press Plain Paper, Inkjet Paper,
Brother BP71, Brother BP61,
Other Glossy or Transparency.
g If you do not want to change additional
settings, press Mono Start or
Colour Start.
Paper Size 8
If you are copying on paper other than A4
size, you will need to change the paper size
setting. You can copy only on A4, A5, A3,
Photo 10 15 cm, Letter, Legal or Ledger
paper.
a Press (COPY).
b Load your document.
c Enter the number of copies you want.
d Press d or c to display Paper Size.
e Press Paper Size.
f Press A4, A5, A3, 10x15cm, Letter,
Legal or Ledger.
g If you do not want to change additional
settings, press Mono Start or
Colour Start.
Making copies
57
8
Tray Select 8
You can change the tray temporarily for the
next copy. To change the default tray setting
see Tray use in Copy mode on page 22.
a Press (COPY).
b Load your document.
c Enter the number of copies you want.
d Press d or c to display Tray Select.
e Press Tray Select.
f Press Tray#1, Tray#2 or
Auto Select.
g If you do not want to change additional
settings, press Mono Start or
Colour Start.
Note
Poster copy is not available when you use
Tray #2.
58
9
PhotoCapture Center™
operations
9
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or a USB Flash memory
drive. (See Print Images on page 61.)
You can scan documents and save them
directly to a memory card or USB Flash
memory drive. (See How to scan to a memory
card or USB Flash memory drive
on page 62.)
If your machine is connected to a computer,
you can access a memory card or USB Flash
memory drive that is inserted in the front of
the machine from your computer.
(See PhotoCapture Center
™
for Windows
®
or
Remote Setup & PhotoCapture Center
™
for
Macintosh in the Software User’s Guide.)
Using a memory card or USB
Flash memory drive 9
Your Brother machine has media drives
(slots) for use with the following popular
digital camera media: Memory Stick™,
Memory Stick PRO™, Memory Stick Duo™,
Memory Stick PRO Duo™, SD, SDHC,
MultiMedia Card, MultiMedia Card plus and
USB Flash memory drives.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
Printing photos from a memory
card or USB Flash memory drive
9
Printing photos from a memory card or USB Flash memory drive
59
9
Getting started 9
Firmly put a memory card or USB Flash memory drive into the correct slot.
1 USB Flash memory drive
IMPORTANT
The USB direct interface supports only a USB Flash
memory drive, a PictBridge compatible camera, or a
digital camera that uses the USB mass storage standard.
Any other USB devices are not supported.
2 Memory card slot
Slot Compatible memory cards
Upper slot
Memory Stick™
Memory Stick PRO™
Memory Stick Duo™
Memory Stick PRO Duo™
Memory Stick Micro™
(Adapter required)
Lower slot
SD
SDHC
MultiMedia Card
MultiMedia Card plus
mini SD (Adapter required)
micro SD (Adapter required)
mini SDHC (Adapter required)
micro SDHC (Adapter required)
MultiMedia Card mobile
(Adapter required)
2
1
Chapter 9
60
IMPORTANT
DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the
machine.
PHOTO CAPTURE key indications:
PHOTO CAPTURE light is on, the memory card or USB Flash memory drive is correctly
inserted.
PHOTO CAPTURE light is off, the memory card or USB Flash memory drive is not correctly
inserted.
PHOTO CAPTURE light is blinking, the memory card or USB Flash memory drive is being read
or written to.
IMPORTANT
DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from
the media drive (slot) or USB direct interface while the machine is reading or writing to the
memory card or USB Flash memory drive (the PHOTO CAPTURE key is blinking). You will
lose your data or damage the card.
The machine can only read one device at a time.
Printing photos from a memory card or USB Flash memory drive
61
9
Print Images 9
View Photos 9
You can preview your photos on the LCD
before you print them. If your photos are large
files there may be a delay before each photo
is displayed on the LCD.
a Make sure you have put the memory
card or USB Flash memory drive in the
correct slot.
Press (PHOTO CAPTURE).
b Press View Photo(s).
Do one of the following:
If you want to choose photos to print
or print more than one for an image,
go to step c.
If you want to print all photos,
press .
Press Yes to confirm.
Go to step f .
Note
• Four thumbnails are displayed at a time
with the current page number and total
number of pages listed under the
thumbnails.
• Press d or c repeatedly to select each
page of photos, or hold down to scroll
through all pages of photos.
• Press to start Slide Show.
c Press a photo from the thumbnail.
d Enter the number of copies you want
either by pressing the number box
directly and enter the number you want
or pressing + or -.
Press OK.
e Repeat step c and d until you have
chosen all the photos that you want to
print.
f After you have chosen all the photos,
press OK. You now have the following
options:
To add the Auto Correct effect to
your chosen photos, press .
(See Enhance Photos in chapter 8 of
the Advanced User’s Guide.)
If you want to change the print
settings, press Print Setting.
(See page 62.)
If you do not want to change any
settings, go to step g.
g Press Colour Start to print.
Chapter 9
62
PhotoCapture Center™
print settings
9
You can change the print settings
temporarily.
The machine returns to its default settings
after 3 minutes, or if the Mode Timer returns
the machine to Fax mode. (See Mode Timer
in chapter 1 of the Advanced User’s Guide.)
Note
You can save the print settings you use
most often by setting them as the default.
(See Setting your changes as a new
default in chapter 8 of the Advanced
User’s Guide.)
How to scan to a
memory card or USB
Flash memory drive
9
You can scan monochrome and colour
documents onto a memory card or USB Flash
memory drive. Monochrome documents will
be stored in PDF (*.PDF) or TIFF (*.TIF) file
formats. Colour documents may be stored in
PDF (*.PDF) or JPEG (*.JPG) file formats.
The factory setting is Color 200 dpi and
the default file format is PDF. The machine
automatically creates file names based on
the current date. (For details, see the Quick
Setup Guide.) For example, the fifth image
scanned on July 1, 2011 would be named
01071105.PDF. You can change the colour
and quality.
a Make sure you have put the memory
card or USB Flash memory drive in the
correct slot.
IMPORTANT
DO NOT take out the memory card or
USB Flash memory drive while
PHOTO CAPTURE is blinking to avoid
damaging the card, USB Flash memory
drive or data stored on them.
Quality Selectable File
Format
Color 100 dpi JPEG / PDF
Color 200 dpi JPEG / PDF
Color 300 dpi JPEG / PDF
Color 600 dpi JPEG / PDF
B/W 100 dpi TIFF / PDF
B/W 200 dpi TIFF / PDF
B/W 300 dpi TIFF / PDF
Printing photos from a memory card or USB Flash memory drive
63
9
b Do one of the following:
If you want to scan a 2-sided
document, load your document in the
ADF.
Press Duplex, and then press Scan.
Go to step c .
If you want to scan a single-sided
document, load your document and
press (SCAN).
Go to step d .
c Do one of the following:
If your document is flipped on the
Long edge, press
DuplexScan :LongEdge.
If your document is flipped on the
Short edge, press
DuplexScan :ShortEdge.
d Press to Media.
e Do one of the following:
To change the quality, press d or c to
display Quality.
Press Quality and choose
Color 100 dpi,
Color 200 dpi,
Color 300 dpi,
Color 600 dpi, B/W 100 dpi,
B/W 200 dpi or B/W 300 dpi.
To change the file type, press d or c
to display File Type.
Press File Type and choose PDF,
JPEG or TIFF.
Note
If you are using the scanner glass of the
machine you can change the glass scan
size.
Press d or c to display
Glass Scan Size and choose A4, A3,
Letter, Legal or Ledger.
If you want to change the file name,
press d or c to display File Name.
Press File Name and enter the file
name.
You can only change the first
6 characters.
Press OK.
To start scanning without changing
additional settings, go to step f.
Note
• If you chose colour in the resolution
setting, you cannot choose TIFF.
• If you chose monochrome in the resolution
setting, you cannot choose JPEG.
f Press Mono Start or Colour Start.
Note
• You can scan a 2-sided document up to
Legal size from the ADF.
• You can place multiple documents on the
scanner glass and scan them as separate
files. (See Auto Crop in chapter 8 of the
Advanced User’s Guide.)
Long edge
Portrait Landscape
Short edge
Portrait Landscape
64
10
Printing a document 10
The machine can receive data from your
computer and print it. To print from a
computer, install the printer driver.
(See Printing for Windows
®
or Printing and
Faxing for Macintosh in the Software User’s
Guide for details about the print settings.)
a Install the Brother printer driver on the
Installation CD-ROM. (See the Quick
Setup Guide.)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties.
d Choose the settings you want in the
Properties dialog box.
Media Type
Print Quality
Paper Size
Orientation
Colour/Greyscale
Ink Save Mode
Scaling
e Click OK.
f Click OK to begin printing.
How to print from a computer 10
65
11
11
Scanning a document 11
There are several ways to scan documents.
You can use the SCAN key on the machine or
the scanner drivers on your computer.
a To use the machine as a scanner, install
a scanner driver. If the machine is on a
Network, configure it with a TCP/IP
address.
Install the scanner drivers on the
Installation CD-ROM. (See the Quick
Setup Guide and Scanning in the
Software User’s Guide.)
Configure the machine with a TCP/IP
address if network scanning does not
work. (See Configuring Network
Scanning in the Software User’s
Guide.)
b Load your document. (See How to load
documents on page 28.)
Use the ADF to scan multiple pages
of documents or 2-sided documents.
It feeds each sheet automatically.
Use the scanner glass to scan a
page of a book or one sheet at a
time.
c Do one of the following:
To scan using the SCAN key, go to
Scanning using the scan key.
To scan using a scanner driver at
your computer, go to Scanning using
a scanner driver.
Scanning using the
scan key
11
For more information, see Using the Scan
key in the Software User’s Guide.
a Press (SCAN).
b Choose the scan mode you want.
to File
to Media
to Network
to FTP
to Email
to OCR
1
to Image
1
(Macintosh users)
Presto! PageManager must be downloaded
and installed before use. See Accessing
Brother Support (Macintosh) on page 3 for
further instructions.
c (For network users)
Choose the computer you want to send
the data to.
d Press Start to begin scanning.
Scanning using a
scanner driver
11
For more information, see Scanning a
document using the TWAIN driver or
Scanning a document using the WIA driver in
the Software User’s Guide.
a Start a scanning application and click
the Scan button.
b Adjust the settings such as Resolution,
Brightness and Scan Type in the
Scanner Setup dialog box.
c Click Start or Scan to begin scanning.
How to scan to a computer 11
66
A
Replacing the ink
cartridges
A
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the
four cartridges. When the machine detects an
ink cartridge is running out of ink, the machine
will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
IMPORTANT
Brother multifunction machines are
designed to work with ink of a particular
specification and will work to a level of
optimum performance and reliability when
used with Brother Original ink cartridges.
Brother cannot guarantee this optimum
performance and reliability if ink or ink
cartridges of other specifications are
used. Brother does not therefore
recommend the use of cartridges other
than Brother Original cartridges or the
refilling of used cartridges with ink from
other sources. If damage is caused to the
print head or other parts of this machine
as a result of using incompatible products
with this machine, any repairs required as
a result may not be covered by the
warranty.
a Open the ink cartridge cover.
If one or more of the ink cartridges have
reached the end of their life, the LCD
shows B&W Print Only or
Cannot Print.
b Press the lock release lever as shown to
release the cartridge indicated on the
LCD. Remove the cartridge from the
machine.
c Open the new ink cartridge bag for the
colour shown on the LCD, and then take
out the ink cartridge.
Routine maintenance A
Routine maintenance
67
A
d Turn the green release lever on the
orange protective packing (1) clockwise
until it clicks to release the vacuum seal.
Then remove the orange protective
packing as shown.
e Each colour has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
f Gently push the back of the ink cartridge
marked “PUSH” until it clicks, and then
close the ink cartridge cover.
g The machine will automatically reset the
ink dot counter.
Note
• If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one (for
example, Did You Change Black).
For each new cartridge you installed,
press Yes to automatically reset the ink
dot counter for that colour. If the ink
cartridge you installed is not a brand new
one, be sure to press No.
• If the LCD shows No Ink Cartridge or
Cannot Detect after you install the ink
cartridges, check that the ink cartridges
are installed correctly.
CAUTION
If ink gets in your eyes, wash it out with
water at once and call a doctor if you are
concerned.
1
1
68
IMPORTANT
• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
• If you mix the colours by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
the cartridge installation.
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
Cleaning and checking
the machine
A
Cleaning the scanner glass A
a Unplug the machine from the electrical
socket.
b Lift the document cover (1). Clean the
scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
c In the ADF unit, clean the white bar (1)
and the glass strip (2) with a soft lint-free
cloth moistened with a non-flammable
glass cleaner.
2
1
3
1
2
Routine maintenance
69
A
d Close the document cover and open the
ADF cover.
Clean the white bar (1) and the glass
strip (2) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
e Close the ADF cover.
f Re-connect the power cord.
Note
In addition to cleaning the glass strip with
a non-flammable glass cleaner, run your
finger tip over the glass strip to see if you
can feel anything on it. If you feel dirt or
debris, clean the glass strip again
concentrating on that area. You may need
to repeat the cleaning process three or
four times. To test, make a copy after each
cleaning attempt.
Cleaning the print head A
To maintain good print quality, the machine
will automatically clean the print head when
needed. You can start the cleaning process
manually if there is a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics, or
blank text on your printed pages. You can
clean Black only, three colours at a time
(Yellow/Cyan/Magenta), or all four colours at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
a Press .
b Press Cleaning.
c Press Black, Color or All.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to the standby mode
automatically.
Note
If you clean the print head at least five
times and the print has not improved, try
installing a new Brother Original
Innobella™ ink cartridge for each problem
colour. Try cleaning the print head again
up to five more times. If the print has not
improved call your Brother dealer.
i
When there is a
spot of dirt or
correction fluid
on the glass strip
the printed
sample shows a
vertical line.
After the glass
strip is cleaned
the vertical line is
gone.
1
2
70
Checking the print quality A
If faded or streaked colours and text appear
on your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
a Press .
b Press Test Print.
c Press Print Quality.
d Press Colour Start.
The machine begins printing the Print
Quality Check Sheet.
e Check the quality of the four colour
blocks on the sheet.
f The LCD asks you if the print quality is
OK.
Do one of the following:
If all lines are clear and visible, press
Yes to finish the Print Quality check
and go to step j.
If you can see missing short lines as
shown below, press No.
g The LCD asks you if the print quality is
OK for black and the three colours.
Press Yes or No.
h The LCD asks you if you want to start
cleaning.
Press Colour Start.
The machine starts cleaning the print
head.
i After cleaning is finished, press
Colour Start.
The machine starts printing the Print
Quality Check Sheet again and then
return to step e.
j Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
colour.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call your Brother dealer.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
Note
OK Poor
i
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
Routine maintenance
71
A
Checking the print alignment A
You may need to adjust the print alignment
after transporting the machine, if your printed
text becomes blurred or images become
faded.
a Press .
b Press Test Print.
c Press Alignment.
d Press Mono Start or Colour Start.
The machine starts printing the
Alignment Check Sheet.
e For the “A” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
f For the “B” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
g For the “C” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
h For the “D” pattern, press the number of
the test print that has the least visible
vertical stripes (1-9).
i Press Stop/Exit.
72
B
Error and Maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Troubleshooting B
Error Message Cause Action
B&W Print Only
Replace Ink
One or more of the colour ink cartridges
have reached the end of their life.
You can use the machine in
monochrome mode for approximately
four weeks depending on the number
of pages you print.
While this message appears on the
LCD, each operation works in the
following way:
Printing
If you click Greyscale in the
Advanced tab of the printer driver
you can use the machine as a
monochrome printer.
Copying
If the paper type is set to
Plain Paper you can make
copies in monochrome.
Duplex copy is not available when
this message appears.
Faxing
If the paper type is set to
Plain Paper or
Inkjet Paper, the machine will
receive and print the faxes in
monochrome.
If a sending machine has a colour
fax, the machine’s “handshake”
will ask that the fax be sent as
monochrome.
If the paper type is set to
Other Glossy, Brother BP71 or
Brother BP61 the machine will stop
all print operations.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 66.)
If you unplug the machine, or take out
the ink cartridge, you cannot use the
machine until you change to a new ink
cartridge.
Troubleshooting
73
B
BT Call Sign On
(U.K. only)
BT Call Sign is set to ON. You cannot
change the Receive Mode from
Manual to another mode.
Set BT Call Sign to OFF. (See BT Call
Sign (U.K. only) in chapter 5 of the
Advanced User’s Guide.)
Cannot Detect You installed a new ink cartridge too
quickly and the machine did not detect
it.
Take out the new ink cartridge and
re-install it slowly until it clicks.
If you are using non Brother Original
ink the machine may not detect the ink
cartridge.
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact your
Brother dealer.
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re
-install it slowly until it clicks. (See
Replacing the ink cartridges
on page 66.)
Cannot Print
Replace Ink
One or more of the ink cartridges have
reached the end of their life. The
machine will stop all print operations.
While memory is available,
monochrome faxes will be stored in
the memory. If a sending machine has
a colour fax, the machine's
“handshake” will ask that the fax be
sent as monochrome.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 66.)
Comm.Error Poor telephone line quality caused a
communication error.
If the problem continues, call the
telephone company and ask them to
check your telephone line.
Connection Fail You tried to poll a fax machine that is
not in Polled Waiting mode.
Check the other fax machine's polling
setup.
Cover is Open. The scanner cover is not completely
closed.
Lift the scanner cover and then close it
again.
The ADF cover is not completely
closed.
Open the ADF cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover
until it clicks.
Data Remaining Print data is left in the machine's
memory.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
Disconnected The other person or other person's fax
machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and you
are using a VoIP (Voice over IP)
system, try changing the Compatibility
to Basic (for VoIP). (See Telephone
line interference / VoIP on page 96.)
Document Jam/too Long
The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long.
(See Using the ADF on page 28.)
(See Document jam on page 80.)
High Temperature The print head is too warm. Allow the machine to cool down.
Error Message Cause Action
74
Hub is Unusable. A Hub or USB Flash memory drive
with Hub has been connected to the
USB direct interface.
A Hub or USB Flash memory drive
with Hub are not supported. Unplug
the device from the USB direct
interface.
Image Too Long. The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned
image.
Image Too Small. The size of your photo is too small to
trim.
Choose a larger image.
Ink Absorber Full Internal servicing required.
This problem may be caused by the
use of cartridges other than Brother
Original cartridges or the refilling of
empty cartridges with ink from other
sources. If damage is caused to the
print head or other parts of this
machine as a result of using other
brands of ink or ink cartridges, any
repairs required as a result may not be
covered by the warranty.
Call Brother Customer Service / your
Brother dealer.
Ink Absorber NearFull
The ink absorber box or flushing box is
near full.
Call Brother Customer Service / your
Brother dealer.
Ink low One or more of the ink cartridges are
near the end of their life. If a sending
machine has a colour fax to send, your
machine’s “handshake” will ask that
the fax be sent as monochrome. If the
sending machine has the ability to
convert it, the colour fax will be printed
at your machine as a monochrome
fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Replacing the
ink cartridges on page 66.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either corrupted,
incorrectly formatted, or there is a
problem with the memory card.
Put the card firmly into the slot again to
make sure it is in the correct position.
If the error remains, check the media
drive (slot) of the machine by putting in
another memory card that you know is
working.
Media is Full. The memory card or USB Flash
memory drive you are using has no
available space or already contains
999 files.
Your machine can only save to your
memory card or USB Flash memory
drive if it contains less than 999 files.
Try deleting unused files to free some
space and try again.
No Caller ID There is no incoming call history. You
did not receive calls or you have not
subscribed to the Caller ID service
from your telephone company.
If you want to use the Caller ID feature
call your telephone company. (See
Caller ID (U.K. and Ireland only)
on page 41.)
Error Message Cause Action
Troubleshooting
75
B
No File The memory card or USB Flash
memory drive in the media drive does
not contain a .JPG file.
Put the correct memory card or USB
Flash memory drive into the slot again.
No Ink Cartridge An ink cartridge is not installed
correctly.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
Replacing the ink cartridges
on page 66.)
No Paper Fed The machine is out of paper or paper
is not correctly loaded in the paper
tray.
Do one of the following:
Refill the paper in the paper tray,
and then press Mono Start or
Colour Start.
Remove the paper and load it
again and then press Mono Start
or Colour Start. (See Loading
paper and other print media
on page 10.)
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 81.
If you see this error often when making
a duplex copy or duplex print, the
paper feed rollers may be stained with
ink. Clean the paper feed rollers. (See
Cleaning the paper feed rollers in
appendix A of the Advanced User's
Guide.)
Paper powder has accumulated on the
surface of the paper pick-up rollers
and the back sides of the paper feed
rollers.
Clean the paper pick
-up rollers and
the back sides of the paper feed
rollers. (See Cleaning the paper
pick-up rollers in appendix A of the
Advanced User's Guide.)
The Jam Clear Cover is not closed
correctly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam
or paper jam on page 81.)
The paper was not inserted in the
centre position of the manual feed slot.
Remove the paper and re-insert it in
the centre of the manual feed slot, and
then press Mono Start or
Colour Start. (See Loading paper in
the manual feed slot on page 17.)
No Response/Busy The number you dialled does not
answer or is busy.
Verify the number and try again.
Not Registered You tried to access a One Touch or
Speed Dial number that is not
programmed.
Set up the One Touch or Speed Dial
number. (See Storing One Touch Dial
numbers on page 52 and Storing
Speed Dial numbers on page 53.)
Error Message Cause Action
76
Out of Fax Memory The fax memory is full. Do one of the following:
Clear the data in the memory. To
gain extra memory, you can turn
off Memory Receive. (See Turning
off Memory Receive operations in
chapter 4 of the Advanced User’s
Guide.)
Print the faxes that are in the
memory. (See Printing a fax from
the memory in chapter 4 of the
Advanced User’s Guide.)
Out of Memory The machine's memory is full. Copy operation in progress
Press Stop/Exit and wait until the
other operations in progress finish and
then try again.
The memory card or USB Flash
memory drive you are using does not
have enough free space to scan the
documents.
Delete unused files from your memory
card or USB Flash memory drive to
make some free space and then try
again.
Paper Jam [Front] Paper is jammed in the machine. Remove the jammed paper by
following the steps in Paper is jammed
at the front of the machine on page 81.
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
Paper Jam [Front,Rear]
Paper is jammed in the machine. Remove the jammed paper by
following the steps in Paper is jammed
at the front and back of the machine
on page 83.
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
More than one sheet of paper was
placed in the manual feed slot.
—OR—
Another sheet of paper was placed in
the manual feed slot before the LCD
showed
Put paper in Manual Feed Slot
Then Press Start
.
Do not put more than one sheet of
paper in the manual feed slot at any
one time. Wait until the LCD shows
Put paper in Manual Feed Slot
Then Press Start
before you feed
the next sheet of paper in the manual
feed slot.
Remove the jammed paper by
following the steps in Paper is jammed
at the front and back of the machine
on page 83.
Error Message Cause Action
Troubleshooting
77
B
Paper Jam [Rear] Paper is jammed in the machine. Remove the jammed paper by
following the steps in Paper is jammed
at the back of the machine
on page 82.
Make sure the paper length guide is
set to the correct paper size.
DO NOT extend the paper tray when
you load A5 or smaller size paper.
Paper powder has accumulated on the
surface of the paper pick-up rollers
and the back sides of the paper feed
rollers.
Clean the paper pick
-up rollers and
the back sides of the paper feed
rollers. (See Cleaning the paper
pick-up rollers in appendix A of the
Advanced User's Guide.)
Touchscreen
initialization failed
The Touchscreen was pressed before
the power on initialization was
completed.
Make sure that nothing is touching or
resting on the Touchscreen.
Debris may be stuck between the
lower part of the touchscreen and its
frame.
Insert a piece of stiff paper between
the lower part of the touchscreen and
its frame and slide it back and forth to
push out the debris.
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a paper clip or
ripped paper is in the machine.
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, disconnect the
machine from the power for several
minutes and reconnect it.
(The machine can be turned off for
approximately 24 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax Journal
report on page 79.)
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
A broken device has been connected
to the USB direct interface.
Unplug the device from the USB direct
interface, then press On/Off to turn
the machine off and then on again.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash memory
drive that is not supported has been
connected to the USB direct interface.
For more information, visit us at
http://solutions.brother.com/
.
Unplug the device from the USB direct
interface. Turn the machine off and
then on again.
Wrong Ink Color A colour ink cartridge has been
installed in the Black ink cartridge
position.
Check which ink cartridges are not
matched by colour to their ink
cartridge positions and move them to
their correct positions.
Error Message Cause Action
78
Wrong Paper Size The Paper Size setting does not
match the size of paper in the tray. Or,
you did not set the paper guides in the
tray to the indicators for the paper size
you are using.
1 Check that the paper size you
choose matches the size of paper
in the tray.
2 Make sure you loaded the paper in
a Portrait position, by setting the
paper guides at the indicators for
your paper size.
3 After you have checked the paper
size and the paper position, press
Mono Start or Colour Start to
continue printing.
Wrong Tray Setting The machine’s Paper Size and Tray
Use settings do not match the size of
paper in the tray you are using.
1Press Tray Setting, and make
sure the machine’s Paper Size and
Tray Use settings match the size
of paper in the tray you are using.
(See Paper Size and Type
on page 22 and Tray use in Copy
mode on page 22.)
2 After you have checked the paper
size and tray use settings, press
Mono Start or Colour Start to
continue printing.
Error Message Cause Action
Troubleshooting
79
B
Error animations display B
Error animations display step-by-step
instructions when paper gets jammed. You
can read the steps at your own pace by
pressing c to see the next step and d to go
backward.
Transferring your faxes or Fax
Journal report B
If the LCD shows:
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax machine
on page 79 or Transferring faxes to your PC
on page 79.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
report to another fax machine on page 80.)
Transferring faxes to another fax
machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Enter
personal information (Station ID) in the Quick
Setup Guide.)
a Press Stop/Exit to interrupt the error
temporarily.
b Press MENU.
c Press a or b to display Service.
d Press Service.
e Press Data Transfer.
f Press Fax Transfer.
g Do one of the following:
If the LCD shows No Data, there
are no faxes left in the machine's
memory.
Press Stop/Exit.
Enter the fax number to which faxes
will be forwarded.
h Press Mono Start.
Transferring faxes to your PC B
You can transfer the faxes from your
machine's memory to your PC.
a Press Stop/Exit to interrupt the error
temporarily.
b Make sure you have installed
MFL-Pro Suite on your PC, and then
turn on PC-FAX Receiving on the PC.
(For details see PC-FAX receiving in the
Software User’s Guide.)
c Make sure you have set PC-Fax
Receive on the machine. (See PC-Fax
Receive (Windows
®
only) in chapter 4 of
the Advanced User’s Guide.)
If faxes are in the machine’s memory
when you set up PC-Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
d Do one of the following:
To transfer all faxes to your PC,
press Yes. You will be asked if you
want a backup print.
To exit and leave the faxes in the
memory, press No.
e Press Stop/Exit.
80
Transferring the Fax Journal report to
another fax machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Enter
personal information (Station ID) in the Quick
Setup Guide.)
a Press Stop/Exit to interrupt the error
temporarily.
b Press MENU.
c Press a or b to display Service.
d Press Service.
e Press Data Transfer.
f Press Report Trans.
g Enter the fax number to which the Fax
Journal report will be forwarded.
h Press Mono Start.
Document jam B
Documents can jam in the ADF unit if they are
not inserted or fed correctly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document out to the
right.
d Close the ADF cover.
e Press Stop/Exit.
IMPORTANT
To avoid document jams close the ADF
cover correctly by pushing it gently in the
middle.
Troubleshooting
81
B
Document is jammed inside the ADF
unit
B
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover.
c Pull the jammed document out to the
right.
d Close the document cover.
e Press Stop/Exit.
Removing small documents jammed
in the ADF
B
a Lift the document cover.
b Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
c Close the document cover.
d Press Stop/Exit.
Printer jam or paper jam B
Take out the jammed paper depending on
where it is jammed in the machine.
Paper is jammed at the front of the
machine
B
If the LCD shows Paper Jam [Front],
follow these steps:
a Unplug the machine from the electrical
socket.
b Pull the paper tray (1) completely out of
the machine.
c Pull out the jammed paper (1).
1
1
82
d Lift the Jam Clear flap, and remove the
jammed paper.
e Put the paper tray firmly back in the
machine.
Note
Make sure you pull out the paper support
until it clicks.
f Re-connect the power cord.
Note
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. (See Additional paper jam clear
operations on page 86.)
Paper is jammed at the back of the
machine
B
If the LCD shows Paper Jam [Rear],
follow these steps:
a Unplug the machine from the electrical
socket.
Note
Make sure you remove paper from the
manual feed slot, and then close it.
b Open the Jam Clear Cover (1) at the
back of the machine.
c Pull the jammed paper out of the
machine.
1
Troubleshooting
83
B
d Close the Jam Clear Cover. Make sure
the cover is closed correctly.
e Re-connect the power cord.
Paper is jammed at the front and back
of the machine
B
If the LCD shows
Paper Jam [Front,Rear], follow these
steps:
a Unplug the machine from the electrical
socket.
Note
Make sure you remove paper from the
manual feed slot, and then close it.
b Pull paper tray #1 (1) and then
tray #2 (2) completely out of the
machine.
c Pull out the jammed paper (1).
1
2
1
1
84
d Lift the flap, and remove the jammed
paper.
(With trays removed, go to step e.)
e Open the Jam Clear Cover (1) at the
back of the machine.
f Pull the jammed paper out of the
machine.
g Close the Jam Clear Cover. Make sure
the cover is closed correctly.
1
Troubleshooting
85
B
h Put paper tray #1 (1) and then
tray #2 (2) firmly back in the machine.
i Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover (1) into the open position.
Move the print head (if necessary) to
take out any paper remaining in this
area. Make sure that jammed paper is
not left in the corners of the machine (2)
and (3).
IMPORTANT
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
• If the print head is at the right corner as
shown in the illustration, you cannot move
the print head. Re-connect the power
cord. Hold down Stop/Exit until the print
head moves to the middle. Then unplug
the machine from the power source, and
take out the paper.
• If ink gets onto your skin, immediately
wash with soap and plenty of water.
j Gently close the scanner cover using
the finger holds on each side.
1
2
1
2
3
86
CAUTION
Be careful not to trap your fingers under the
scanner cover.
Always use the finger holds provided on
each side of the scanner cover when
opening and closing it.
Note
Make sure you pull out the paper support
until it clicks.
k Re-connect the power cord.
Note
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. (See Additional paper jam clear
operations on page 86.)
Additional paper jam clear operationsB
a Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover into the open position.
Note
If the print head is at the right corner as
shown in the illustration, hold down
Stop/Exit until the print head moves to the
middle.
b Unplug the machine from the electrical
socket.
c Gently close the scanner cover using
the finger holds on each side.
CAUTION
Be careful not to trap your fingers under the
scanner cover.
Always use the finger holds provided on
each side of the scanner cover when
opening and closing it.
d Open the manual feed slot cover.
Troubleshooting
87
B
e Put only one sheet of A4 or letter sized
thick paper such as glossy paper in a
Landscape position in the manual feed
slot.
Push it into the manual feed slot.
Note
• We recommend you use glossy paper.
• If you don't push the paper deep into the
manual feed slot, the machine will not feed
it when you re-connect the power cord.
f Re-connect the power cord.
The paper you placed in the manual
feed slot will be fed through the machine
and ejected.
g Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover into the open position.
Make sure that a piece of paper is not
still jammed inside the machine.
Gently close the scanner cover using
the finger holds on each side.
88
Troubleshooting B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
If you are having difficulty with your machine B
Printing
Difficulty Suggestions
No printout. Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges have reached the end of their life.
(See Replacing the ink cartridges on page 66.)
Check to see if the LCD is showing an error message.
(See Error and Maintenance messages on page 72.)
If the LCD shows Cannot Print and Replace Ink, see Replacing the ink
cartridges on page 66.
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Brother MFC-XXXXX (where XXXXX is your model name), and make sure that
Use Printer Offline is unchecked.
Poor print quality. Check the print quality. (See Checking the print quality on page 70.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using. (See
Printing for Windows
®
or Printing and Faxing for Macintosh in the Software User’s
Guide and Paper Size and Type on page 22.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Brother
Original cartridges stay usable for up to two years if kept in their original
packaging.)
The ink cartridge has been in your machine for over six months.
The ink cartridge may not have been stored correctly before use.
Make sure you are using Brother Original Innobella™ ink. Brother does not
recommend the use of cartridges other than Brother Original cartridges or the
refilling of used cartridges with ink from other sources.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 24.)
The recommended environment for your machine is between 20 C to 33 C.
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 69.)
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 24.)
Troubleshooting
89
B
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 69.)
Make sure you are using Brother Original Innobella™ ink.
Characters and lines are blurred. Check the printing alignment. (See Checking the print alignment on page 71.)
Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper side
guides are adjusted correctly. (See Loading paper and other print media
on page 10.)
Make sure the Jam Clear Cover is closed correctly.
Smudge or stain at the top centre of
the printed page.
Make sure the paper is not too thick or curled.
(See Acceptable paper and other print media on page 24.)
Printing appears dirty or ink seems
to run.
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 24.) Don't handle the paper until the ink is
dry.
Make sure you are using Brother Original Innobella™ ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
printer platen in appendix A of the Advanced User’s Guide.)
Make sure you are using Brother Original Innobella™ ink.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 10.)
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled.
(Windows
®
users)
In the printer driver Advanced tab, click Colour Settings, and uncheck
Bi-Directional Printing.
(Macintosh users)
In the printer driver, choose Print Settings, click Advanced, choose
Other Print Options, and uncheck Bi-Directional Printing.
Make sure you are using Brother Original Innobella™ ink.
Cannot perform “Page Layout”
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click Colour Settings, and make sure you uncheck
Colour Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows
®
or Printing and Faxing for Macintosh in the Software
User’s Guide.)
Colour Enhancement is not
working correctly.
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
Photo paper does not feed
correctly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up rollers. (See Cleaning the paper pick-up rollers in
appendix A of the Advanced User’s Guide.)
Printing (continued)
Difficulty Suggestions
90
Machine feeds multiple pages. Make sure the paper is loaded correctly in the paper tray. (See Loading paper and
other print media on page 10.)
Load only one size of paper and one type of paper in the paper tray at any one
time.
Make sure the Base Pad in the paper tray is not dirty. (See Cleaning the paper
pick-up rollers in appendix A of the Advanced User’s Guide.)
If there are only a few sheets of paper in the paper tray the machine may not pick
them up correctly. Make sure there are at least 10 sheets of paper in the tray.
There is a paper jam. Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (See Printer jam or paper
jam on page 81.)
Paper jam reoccurs. If there is a repeat paper jam, a small piece of paper may be stuck in the machine.
Make sure paper is not still jammed in the machine. (See Additional paper jam
clear operations on page 86.)
The paper jams when you use
duplex copy or duplex print.
Use one of the jam prevention settings, DX1 or DX2. For copying, see Duplex
(2-sided) copying in chapter 7 of the Advanced User’s Guide;
for printing see Duplex / Booklet for Windows
®
or Duplex Printing for Macintosh in
the Software User's Guide.
If paper jams often when using duplex copy or duplex print, the paper feed rollers
may be stained with ink. Clean the paper feed rollers. (See Cleaning the paper
feed rollers in appendix A of the Advanced User's Guide.)
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 10.)
Machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print resolution. (See Printing for Windows
®
or Printing and
Faxing for Macintosh in the Software User’s Guide.)
Printing Received Faxes
Difficulty Suggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received colour fax prints only in
black and white.
Replace the colour ink cartridges that have reached the end of their life, and then
ask the other person to send the colour fax again.
(See Replacing the ink cartridges on page 66.)
Left and Right margins are cut off or
a single page is printed on two
pages.
Turn on Auto Reduction. (See Printing a reduced incoming fax in chapter 4 of the
Advanced User’s Guide.)
Printing (continued)
Difficulty Suggestions
Troubleshooting
91
B
Telephone Line or Connections
Difficulty Suggestions
Dialling does not work.
(No dial tone)
Make sure the machine is plugged in and turned on.
Check the line cord connections.
Change the Tone/Pulse setting. (See the Quick Setup Guide.)
Lift the external telephone’s handset and listen for a dial tone. If there is no dial
tone, ask your telephone company to check the line and/or socket.
The machine does not answer
when called.
Make sure the machine is in the correct Receive Mode for your setup.
(See Choose the Receive Mode on page 35.) Check for a dial tone. If possible, call
your machine to hear it answer. If there is still no answer, check the telephone line
cord connection. If there is no ringing when you call your machine, ask your
telephone company to check the line.
Receiving Faxes
Difficulty Suggestions
Cannot receive a fax. If you connect your machine to PBX or ISDN, set the menu setting of Telephone
Line Type to your telephone type. (See Setting the Telephone Line Type
on page 42.)
Sending Faxes
Difficulty Suggestions
Cannot send a fax. Check all line cord connections.
Make sure that the FAX key is illuminated.
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports in
chapter 6 of the Advanced User’s Guide.)
Transmission Verification Report
says ”RESULT:ERROR”.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get “RESULT:ERROR” on the Transmission
Verification Report, your machine may be out of memory. To gain extra memory,
you can turn off Memory Receive (see Turning off Memory Receive operations in
chapter 4 of the Advanced User’s Guide), print fax messages in memory (see
Printing a fax from the memory in chapter 4 of the Advanced User’s Guide) or
cancel a Delayed Fax or Polling Job. (see Cancelling a fax in progress on page 33
and Checking and cancelling waiting jobs in chapter 3 of the Advanced User’s
Guide.) If the problem continues, ask the telephone company to check your
telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic(for VoIP).
(See Telephone line interference / VoIP on page 96.)
If you connect your machine to PBX or ISDN, set the menu setting of Telephone
Line Type to your telephone type. (See Setting the Telephone Line Type
on page 42.)
Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner glass on page 68.)
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
on page 68.)
92
Handling Incoming Calls
Difficulty Suggestions
The machine “hears” a voice as a
CNG Tone.
If Fax Detect is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to Off.
(See Fax Detect on page 38.)
Sending a fax call to the machine. If you answered on an extension or external telephone, press your Remote
Activation Code (the factory setting is l 51). If you answered on an external
telephone, press Start to receive the fax. When your machine answers, hang up.
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, an alarm system or other custom
feature on a single telephone line with your machine, it may create a problem
sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Copying Difficulties
Difficulty Suggestions
Cannot make a copy.
Make sure that the COPY key is illuminated.
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 29.)
Vertical black lines or streaks
appear in copies.
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
on page 68.)
Fit to Page does not work correctly. Make sure your source document is not skewed.
Reposition the document and try again.
Troubleshooting
93
B
Scanning Difficulties
Difficulty Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application. For example, in PaperPort™12SE with OCR, click File,
Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.
See Scanning a document using the ICA driver (Mac OS X 10.6.x) in the Software
User’s Guide.
Poor scanning results when using
the ADF.
Try using the scanner glass. (See Using the scanner glass on page 29.)
OCR does not work. Try increasing the scanner resolution.
(Macintosh users)
Presto! PageManager must be downloaded and installed before use.
See Accessing Brother Support (Macintosh) on page 3 for further instructions.
Software Difficulties
Difficulty Suggestions
Cannot install software or print.
(Windows
®
users only)
Run the Repair MFL-Pro Suite program on the Installation CD-ROM. This
program will repair and reinstall the software.
“Device Busy” Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the Installation CD-ROM supplied with your machine. To install FaceFilter Studio
see the Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
94
PhotoCapture Center™ Difficulties
Difficulty Suggestions
Removable Disk does not work
correctly.
1 Have you installed the Windows
®
2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
®
2000 update using one of the following methods.
Install MFL-Pro Suite from the Installation CD-ROM. (See the Quick
Setup Guide.)
Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2 Take out the memory card or USB Flash memory drive and put it back in
again.
3 If you have tried “Eject” from within Windows
®
, take out the memory card or
USB Flash memory drive before you continue.
4 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing when
printed.
Make sure that Borderless printing and Cropping are turned off. (See Borderless
printing and Cropping in chapter 8 of the Advanced User’s Guide.)
Network Difficulties
Difficulty Suggestions
Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports in chapter 6 of the Advanced
User’s Guide.) and check the current Network settings printed in this list.
Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different port on
your hub using a different cable. If the connections are good, the machine shows
LAN Active for 2 seconds.
(If you are having Network problems, see the Network User’s Guide for more
information.)
Troubleshooting
95
B
The network scanning feature does
not work.
(Windows
®
users)
It is necessary to configure third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
The network PC-Fax Receive
feature does not work.
(Windows
®
users only)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
The Brother software cannot be
installed.
(Windows
®
users)
Allow network access to the following programs if your security software displays
an alert message during MFL-Pro Suite installation.
(Macintosh users)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report.
Press MENU, and then press a or b to display Print Reports. Press
Print Reports. Press a or b to display WLAN Report, and then press
WLAN Report.
For details, see the Network User’s Guide.
Reset the network settings. Press MENU, and then press a or b to display Network. Press Network. Press
a or b to display Network Reset, and then press Network Reset.
For details, see the Network User’s Guide.
Touchscreen Difficulties
Difficulty Suggestions
The dial pad does not work when
entering numbers or characters.
Use the touchscreen buttons to enter information.
Network Difficulties (continued)
Difficulty Suggestions
96
Dial Tone detection B
When you send a fax automatically, by
default your machine will wait for a fixed
amount of time before it starts to dial the
number. By changing the Dial Tone setting to
Detection you can make your machine dial
as soon as it detects a dial tone. This setting
can save a small amount of time when
sending a fax to many different numbers. If
you change the setting and start having
problems with dialling you should change
back to the factory No Detection setting.
a Press MENU.
b Press a or b to display
Initial Setup.
c Press Initial Setup.
d Press a or b to display Dial Tone.
e Press Dial Tone.
f Press Detection or No Detection.
g Press Stop/Exit.
Telephone line
interference / VoIP B
If you are having problems sending or
receiving a fax due to possible interference
on the telephone line, you can change the
compatibility setting, which reduces the
modem speed to minimise errors.
a Press MENU.
b Press a or b to display
Initial Setup.
c Press Initial Setup.
d Press a or b to display
Compatibility.
e Press Compatibility.
f Press High, Normal or
Basic(for VoIP).
Basic(for VoIP) cuts the
modem speed to 9,600 bps and
turns off colour fax receiving and
ECM, except for colour fax sending.
Unless interference is a recurring
problem on your telephone line, you
may prefer to use it only when
needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
Basic(for VoIP).
Normal sets the modem speed at
14,400 bps.
High increases the modem speed to
33,600 bps. (factory setting)
g Press Stop/Exit.
Note
VoIP (Voice over IP) is a type of phone
system that uses an internet connection,
rather than a traditional phone line.
Troubleshooting
97
B
Machine Information B
Checking the serial number B
You can see the machine’s serial number on
the LCD.
a Press MENU.
b Press a or b to display
Machine Info.
c Press Machine Info.
d Press Stop/Exit.
Reset functions B
The following reset functions are available:
1 Network
You can reset the print server back to its
default factory settings such as the
password and IP address information.
2 Speed Dial&Fax
Speed Dial & Fax resets the following
settings:
Speed Dial
(Speed-Dial and Setup Groups)
Programmed fax jobs in the memory
(Polled Transmit, Delayed Fax and
Delayed Batch Transmission)
Station ID
(Name and Number)
Remote Fax Options
(Fax Forwarding)
Report settings
(Transmission Verification Report,
Quick Dial List and Fax Journal)
History
(Caller ID history and Outgoing Call)
Faxes in memory
3 All Settings
You can restore all settings to their factory
defaults.
Brother strongly recommends you use this
operation when you dispose of the
machine.
Note
Unplug the interface cable before you
choose Network or All Settings.
How to reset the machine B
a Press MENU.
b Press a or b to display
Initial Setup.
c Press Initial Setup.
d Press a or b to display Reset.
e Press Reset.
f Press the type of reset you want to use.
g Press Yes to confirm.
h Press Yes for 2 seconds to reboot the
machine.
98
C
On-screen
programming
C
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu buttons on the Touchscreen.
User-friendly programming helps you take full
advantage of all the menu selections your
machine has to offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Menu and features C
Menu and features
99
C
Menu table C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
MENU ()
Level1 Level2 Level3 Options Descriptions Page
General Setup Mode Timer — Of f
0 Sec
30 Secs
1 Min
2 Mins*
5 Mins
Sets the time to return to
Fax mode, and the time
the machine will change
from a restricted user to
Public user mode when
using Secure Function
Lock.
See
1
.
Tray Setting Tray#1 Paper Size
(Options)
A4*
A5
A3
10x15cm
Letter
Legal
Ledger
Sets the size of paper in
the paper tray #1.
22
Paper Type
(Options)
Plain Paper *
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Transparency
Sets the type of paper in
the paper tray #1.
Tray#2 Paper Size
(Options)
A4*
A3
Letter
Legal
Ledger
Sets the size of paper in
the paper tray #2.
22
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
100
General Setup
(Continued)
Tray Setting
(Continued)
Tray Use:Copy
Tray#1
Tray#2
Auto Select *
Choose the tray that will
be used for Copy mode.
22
Tray Use:Fax Tray#1
Tray#2
Auto Select *
Choose the tray that will
be used for Fax mode.
23
Volume Ring Off
Low
Med*
High
Adjusts the ring volume. 8
Beeper Off
Low*
Med
High
Adjusts the beeper
volume.
8
Speaker Off
Low
Med*
High
Adjusts the speaker
volume.
9
Auto Daylight — On*
Off
Changes for Daylight
Savings Time
automatically.
See
1
.
LCD Settings Backlight Light*
Med
Dark
You can adjust the
brightness of the LCD
backlight.
9
Dim Timer Off
10 Secs
20 Secs
30 Secs*
You can set how long the
LCD backlight stays on for
after the last key press.
See
1
.
Sleep Mode — 1 Min
2 Mins
3 Mins
5 Mins*
10 Mins
30 Mins
60 Mins
You can choose how long
the machine will remain
idle before it goes into
sleep mode.
A3 - Short Grain
— On*
Off
Turn on this setting when
you use A3 short grain
paper.
23
Level1 Level2 Level3 Options Descriptions Page
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
101
C
General Setup
(Continued)
Function Lock Set P assword — You can restrict selected
machine operation for up
to 10 restricted users and
all other non-authorized
Public users.
See
1
.
Lock Off iOn —
Setup User —
Fax Setup Receive Ring Delay 0
1
2*
3
4
5
6
7
8
(Example for the U.K.)
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
37
F/T Ring Time
20 Secs
30 Secs *
40 Secs
70 Secs
Sets the fast double-ring
time in Fax/Tel mode.
37
Fax D etect On*
Off
Receives fax messages
automatically when you
answer a call and hear fax
tone.
38
Remote Codes On *
(
l51, #51)
Off
Allows you to answer all
calls at an extension or
external telephone and
use codes to turn the
machine on or off. You
can personalize these
codes.
47
Auto Reduction
On*
Off
Cuts the size of incoming
faxes to fit the paper size.
See
1
.
Level1 Level2 Level3 Options Descriptions Page
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
102
Fax
(Continued)
Setup Receive
(Continued)
Memory Receive
Off*
Fax Forward
Fax Storage
PC Fax Receive
You can set the machine
to either forward fax
messages, store incoming
faxes in the memory (so
you can retrieve them
while you are away from
your machine), or send
faxes to your PC.
If you choose Fax Forward
or PC-Fax Receive, you
can turn on the safety
feature Backup Print.
See
1
.
Fax Preview On
Off*
You can preview received
faxes.
38
Report Setting
XMIT Report On
On+Image
Off*
Off+Image
Off2
Off2+Image
Choose the initial setup for
Transmission Verification
Report.
34
Journal Period
Off
Every 50 Faxes
*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
Sets the interval for the
automatic printing of the
Fax Journal.
If you have chosen other
than Off and
Every 50 Faxes, you
can set the time for the
chosen option.
If you have chosen
Every 7 Days, you can
set the day of the week.
See
1
.
Print Document
— — Prints incoming faxes
stored in the memory.
Remote Access — --- Set your own code for
Remote Retrieval.
Remaining Jobs
— — Check which jobs are in
the memory and lets you
cancel chosen jobs.
Miscellaneous BT Call Sign
(U.K. Only)
On
Off*
Uses with BT Call Sign.
See
1
.
Caller ID
(U.K. and
Ireland only)
On*
Off
View or print a list of the
last 30 Caller IDs stored in
the memory.
41
Level1 Level2 Level3 Options Descriptions Page
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
103
C
Network menu
Level1 Level2 Level3 Level4 Options Descriptions
Network Wired LAN TCP/IP BOOT Method Auto *
Static
RARP
BOOTP
DHCP
Chooses the
BOOT method
that best suits
your needs.
IP Address [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Subnet Mask [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
Gateway [000-255].
[000-255].
[000-255].
[000-255]
Enter the
Gateway
address.
Node Name
BRNXXXXXXXXXXXX
Enter the Node
name.
WINS Config Auto*
Static
Chooses the
WINS
configuration
mode.
WINS Server (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary
server.
DNS Server (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary
server.
APIPA On*
Off
Automatically
allocates the IP
address from the
link-local address
range.
IPv6 On
Off*
Enable or disable
the IPv6 protocol.
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
104
Network
(Continued)
Wired LAN
(Continued)
Ethernet — Auto*
100B-FD
100B-HD
10B-FD
10B-HD
Chooses the
Ethernet link
mode.
MAC Address — — You can see your
machine’s MAC
address.
WLAN TCP/IP BOOT Method Auto *
Static
RARP
BOOTP
DHCP
Chooses the
BOOT method
that best suits
your needs.
IP Add ress [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Subnet Mask [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
Gateway [000-255].
[000-255].
[000-255].
[000-255]
Enter the
Gateway
address.
Node N ame
BRWXXXXXXXXXXXX
Enter the Node
name.
WINS C onfig Auto *
Static
Chooses the
WINS
configuration
mode.
WINS S erver (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary
server.
DNS Se rver (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary
server.
Level1 Level2 Level3 Level4 Options Descriptions
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
105
C
Network
(Continued)
WLAN
(Continued)
TCP/IP
(Continued)
APIPA On*
Off
Automatically
allocates the IP
address from the
link-local address
range.
IPv6 On
Off*
Enable or disable
IPv6 protocol for
a wireless LAN.
Setup Wizard — — You can
manually
configure your
print server for a
wireless network.
WPS/AOSS — — You can easily
configure your
wireless network
settings using the
one-button push
method.
WPS w/PIN Code
— — You can easily
configure your
wireless network
settings using
WPS with a PIN
code.
WLAN Status Status — You can see the
current wireless
network status.
Signal — You can see the
current wireless
network signal
strength.
SSID — You can see the
current SSID.
Comm. Mode — You can see the
current
Communication
Mode.
MAC Address — — You can see your
machine’s MAC
address.
Level1 Level2 Level3 Level4 Options Descriptions
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
106
Network
(Continued)
E-mail/IFAX
(Available after
IFAX is
downloaded)
Mail Address — — Enter the mail
address. (Up to
60 characters)
Setup Server SMTP Server
Name
(Up to 30
characters)
IP Address
[000-255].
[000
-255].
[000
-255].
[000
-255]
Enter the SMTP
server address.
SMTP P ort [00001-65535] Enter the SMTP
port number.
Auth. for SMTP
None*
SMTP-AUTH
POP bef. SMTP
Selects the
Security method
for E-mail
notification.
POP3 S erver Name
(Up to 30
characters)
IP Address
[000-255].
[000-255].
[000
-255].
[000
-255]
Enter the POP3
server address.
POP3 P ort [00001-65535] Enter the POP3
port number.
Mailbox Name — Enter the mail
box name. (Up to
20 characters)
Mailbox Pwd — Enter the
password to login
to the POP3
server. (Up to
20 characters)
APOP On
Off*
Enables or
disables APOP.
Level1 Level2 Level3 Level4 Options Descriptions
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
107
C
Network
(Continued)
E-mail/IFAX
(Available after
IFAX is
downloaded)
(Continued)
Setup Mail RX
Auto Polling On*
Off
Automatically
checks the POP3
server for new
messages.
Poll Frequency
(Available when
Auto Polling
is set to On.)
1Min
3Mins
5Mins
10 Mins*
30 Mins
60 Mins
Sets the interval
for checking for
new messages
on the POP3
server.
Header All
Subject+From+To
None*
Selects the
contents of the
mail header to be
printed.
Del Error Mail
On*
Off
Deletes error
mails
automatically.
Notification On
MDN
Off*
Receives
notification
messages.
Setup Mail TX Sender Subject
— Displays the
subject that is
attached to the
Internet Fax data.
Size Limit On
Off*
Limits the size of
E-mail
documents.
Notification On
Off*
Sends
notification
messages.
Setup Relay Rly Bro adcast On
Off*
Relays a
document to
another fax
machine over the
internet.
Relay Domain RelayXX Registers the
Domain name.
Relay Report On
Off*
Prints the Relay
Broadcast
Report.
Time Zone — UTCXXX:XX — Sets the time
zone for your
country.
Level1 Level2 Level3 Level4 Options Descriptions
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
108
Network
(Continued)
Network I/F — Wired LAN*
WLAN
— You can choose
the network
connection type.
LDAP — On
Off*
— Allows you to
search for
information such
as fax numbers
and E-mail
addresses on
your server.
Network Reset — — — Restore all
network settings
to factory default.
Level1 Level2 Level3 Level4 Options Descriptions
See Network User’s Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
109
C
MENU ( ) (continued)
Level1 Level2 Level3 Options Descriptions Page
Print Reports XMIT Verif y — — Prints these lists and
reports.
See
1
.
Help List ——
Quick Dial — Alphabetical
Order
Numerical Order
Fax J ournal ——
User Settings ——
Network Config
——
WLAN Report ——
Caller ID hist.
——
Machine Info. Serial No. — — Lets you check the serial
number of your machine.
97
Initial Setup Receive Mo de — Fax Onl y*
Fax/Tel
External TAD
Manual
Choose the receive mode
that best suits your needs.
35
Date&Time — — Puts the date and time on
the LCD and in headings
of faxes you send.
See
2
.
Station ID — Fax:
Name:
Set your name and fax
number to appear on each
page you fax.
Tone/Pulse — Tone*
Pulse
Choose the dialling mode.
Dial Tone — Detecti on
No Detection *
Turns Dial Tone Detection
on or off.
96
Phone Line Set
— No rmal*
PBX
ISDN
Choose the telephone line
type.
42
Compatibility — High*
Normal
Basic(for VoIP)
Adjusts the modem speed
to help resolve
transmission problems.
96
1
See Advanced User’s Guide.
2
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
110
Initial Setup
(Continued)
Reset Network — Resets the print server
back to its factory default
settings, such as the
password and IP address
information.
97
Speed Dial&Fax
— Deletes all stored
Speed Dial numbers and
faxes, restores the Station
ID, Quick Dial List,
Transmission Verification
Report and Fax Journal
back to the factory default
settings.
All Settings — Resets all the machine’s
settings back to the
settings that were set at
the factory.
Level1 Level2 Level3 Options Descriptions Page
1
See Advanced User’s Guide.
2
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
111
C
FAX ( )
Level1 Level2 Level3 Options Descriptions Page
Call History Outgoing Call Send a fax — You can choose a number
from the Outgoing Call
history and then make a
telephone call to it, send a
fax to it, add it to Speed Dial,
add it to One Touch Dial, or
delete it.
50
More
Add to Speed
Dial
Add to One
Touch Dial
Delete
Caller ID hist.
Send a fax — You can choose a number
from the Caller ID history and
then send a fax to it, add it to
Speed Dial, add it to
One Touch Dial, or delete it.
51
More
Add to Speed
Dial
Add to One
Touch Dial
Delete
Phone Book Send a fax — — You can dial by pressing only
a few keys (and Start).
49
More
Set Speed Dial
—
Stores Speed Dial numbers,
so you can dial by pressing
only a few keys (and Start).
53
Set One Touch
Dial
— Stores One Touch Dial
numbers, so you can dial by
pressing only a few keys
(and Start).
52
Setup Groups — You can set up Group
numbers for Broadcasting.
See
1
.
Change — You can change One Touch
and Speed Dial numbers.
54
Delete — You can delete One Touch
and Speed Dial numbers.
Fax Resolution
——Standard*
Fine
S.Fine
Photo
Sets the resolution for
outgoing faxes.
See
1
.
Duplex Fax ——Off*
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
You can choose duplex fax
scan mode.
Contrast ——Auto*
Light
Dark
Changes the lightness or
darkness of faxes you send.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
112
Glass Scan Size
——A4*
A3
Letter
Legal
Ledger
Sets the glass scan size for
faxes.
33
Broadcasting Add Number
Phone Book
— — You can send the same fax
message to more than one
fax number.
See
1
.
Preview ——On
Off*
You can preview a fax
message before send it.
33
Delayed Fax ——On
Off*
Sets the time of day in
24-hour format that the
delayed faxes will be sent.
See
1
.
Batch TX ——On
Off*
Combines delayed faxes to
the same fax number at the
same time of day into one
transmission.
Real Time TX ——On
Off*
You can send a fax without
using the memory.
Polled TX ——Standard
Secure
Off*
Sets up the document on
your machine to be retrieved
by another fax machine.
Polling RX ——Standard
Secure
Timer
Off*
Sets up your machine to poll
another fax machine.
Overseas Mode ——On
Off*
If you are having difficulty
sending faxes overseas, set
this to On.
Set New Default
——
Fax Resolution
Contrast
Glass Scan Size
Real Time TX
Preview
You can save your fax
settings.
Factory Reset — — — You can restore all settings
to the factory settings.
Level1 Level2 Level3 Options Descriptions Page
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
113
C
SCAN ( )
Level1 Option1 Option2 Option3 Descriptions Page
to Fi le — — — You can scan a monochrome
or a colour document into
your computer.
See
1
.
Duplex Scan — Off*
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
You can choose duplex scan
mode.
to Me dia
(when a memory
card or USB
Flash memory
drive is inserted)
Duplex Scan — Off*
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
You can choose duplex scan
mode.
62
Quality —
Color 100 dpi
Color 200 dpi
*
Color 300 dpi
Color 600 dpi
B/W 100 dpi
B/W 200 dpi
B/W 300 dpi
You can choose the scan
resolution and file format for
your document.
File Type — (If you choose
colour option in
Quality setting)
PDF*
JPEG
(If you choose
Mono option in
Quality setting)
TIFF
PDF*
1
See Software User’s Guide.
2
See Advanced User’s Guide.
3
(Macintosh users)
Presto! PageManager must be downloaded and installed before use. See Accessing Brother
Support (Macintosh) on page 3 for further instructions.
The factory settings are shown in Bold with an asterisk.
114
to M edia
(when a memory
card or USB
Flash memory
drive is inserted)
(Continued)
Glass Scan Size
— A4*
A3
Letter
Legal
Ledger
Sets the glass scan size for
scans.
See
2
.
File Name — — You can rename the file. 62
Auto Crop — On
Off*
Scan multiple documents
placed on the scanner glass
to a memory card or USB
Flash memory drive one at a
time.
See
2
.
Set New Default
— Quality
File Type
Glass Scan
Size
Auto Crop
You can save your scan
settings.
Factory Reset — — You can restore all settings to
the factory settings.
to N etwork (Profile Name) — — You can send a scanned data
to a CIFS server on your local
network or on the internet.
See
1
.
to F TP (Profile Name) — — You can send a scanned data
via FTP.
to E mail PC — — You can scan a monochrome
or a colour document into
your E-mail application.
E-mail server
(Available after
IFAX is
downloaded)
Manual
Phone Book
— You can scan a monochrome
or a colour document into
your E-mail Server.
Manual: You can enter an
E
-mail address using the
buttons on the LCD.
Phone Book: You can
search for an E
-mail address
that you have stored in the
machine.
Level1 Option1 Option2 Option3 Descriptions Page
1
See Software User’s Guide.
2
See Advanced User’s Guide.
3
(Macintosh users)
Presto! PageManager must be downloaded and installed before use. See Accessing Brother
Support (Macintosh) on page 3 for further instructions.
The factory settings are shown in Bold with an asterisk.
Menu and features
115
C
to Em ail
(Continued)
E-mail server
(Available after
IFAX is
downloaded)
(Continued)
Manual
Phone Book
(Continued)
Duplex Scan
(Options)
Off*
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
You can choose duplex scan
mode.
See
1
.
Quality
(Options)
Color 100 dpi
Color 200 dpi
*
Color 300 dpi
Color 600 dpi
B/W 100 dpi
B/W 200 dpi
B/W 300 dpi
Chooses the file format to
send the scanned data via
E-mail server.
File Type
(Options)
(If you choose
colour option in
Quality setting)
PDF*
JPEG
(If you choose
Mono option in
Quality setting)
TIFF
PDF*
Level1 Option1 Option2 Option3 Descriptions Page
1
See Software User’s Guide.
2
See Advanced User’s Guide.
3
(Macintosh users)
Presto! PageManager must be downloaded and installed before use. See Accessing Brother
Support (Macintosh) on page 3 for further instructions.
The factory settings are shown in Bold with an asterisk.
116
to E mail
(Continued)
E-mail server
(Available after
IFAX is
downloaded)
(Continued)
Manual
Phone Book
(Continued)
Glass Scan
Size
(Options)
A4*
A3
Letter
Legal
Ledger
Sets the glass scan size for
scans.
See
1
.
Set New Default
(Options)
Quality
File Type
Glass Scan
Size
You can save your scan
settings.
Factory Reset
You can restore all settings to
the factory settings.
to O CR
3
— — — You can have your text
document converted to an
editable text file.
Duplex Scan — Off*
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
You can choose duplex scan
mode.
to I mage — — — You can scan a colour picture
into your graphics
application.
Duplex Scan — Off*
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
You can choose duplex scan
mode.
Level1 Option1 Option2 Option3 Descriptions Page
1
See Software User’s Guide.
2
See Advanced User’s Guide.
3
(Macintosh users)
Presto! PageManager must be downloaded and installed before use. See Accessing Brother
Support (Macintosh) on page 3 for further instructions.
The factory settings are shown in Bold with an asterisk.
Menu and features
117
C
COPY ( )
Level1 Level2 Level3 Options Descriptions Page
Quality ——Fast
Normal*
Best
Choose the Copy resolution
for the next copy.
See
1
.
Paper Type ——Plain Paper*
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy
Transparency
Choose the paper type that
matches the paper in the
tray.
56
Paper Size ——A4*
A5 (tray #1 only)
A3
10x15cm
(tray #1 only)
Letter
Legal
Ledger
Choose the paper size that
matches the paper in the
tray.
56
Tray Select ——Tray#1
Tray#2
Auto Select *
Choose the tray that will be
used for Copy mode.
57
Enlarge/Reduce
100%* ———
See
1
.
Enlarge —
198% 10x15cm
i
A4
186% 10x15cm
i
LTR
141% A4
i
A3, A5
i
A4
You can choose the
enlargement ratio for the
next copy.
Reduce — 97% LTRiA4
93% A4iLTR
83% LGLiA4
69% A3
i
A4, A4
i
A5
47% A4
i
10x15cm
You can choose the
reduction ratio for the next
copy.
Fit to Page — — Your machine will adjust
the size automatically to the
paper size you set.
Custom(25-400%)
— — You can choose the
enlargement or reduction
ratio for your type of
document.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
118
Density ——
Adjusts the density of
copies.
See
1
.
Stack/Sort ——Stack*
Sort
You can choose to stack or
sort multiple copies.
Page Layout — Off(1in1)*
2in1(P)
2in1(L)
2in1(ID)
4in1(P)
4in1(L)
1to2
Poster(2 x 1)
Poster(2 x 2)
Poster(3 x 3)
If you choose A3
or Ledger:
(When 2 in 1 is
chosen)
LGRx2 i LGRx1
LTRx2 i LGRx1
A3x2 i A3x1
A4x2 i A3x1
(When poster 2x2
is chosen)
LGRx1 i LGRx4
LTRx1 i LGRx4
A3x1 i A3x4
A4x1 i A3x4
You can make N in 1, 2 in 1
ID, or Poster copies.
Skew Adjustment
——Auto*
Off
If your scanned copy is
skewed, your machine can
correct the data
automatically.
Level1 Level2 Level3 Options Descriptions Page
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
+2
+1
-1
Light
-2
Dark
0
Menu and features
119
C
Duplex Copy ——Off*
2sidei2side
1sidei2side
LongEdgeFlip
2sidei1side
LongEdgeFlip
1sidei2side
ShortEdgeFlip
2sidei1side
ShortEdgeFlip
You can choose duplex
printing settings.
See
1
.
More Advanced N ormal*
DX1
DX2
A3/LGR Duplex
Copy Setting
Fit to Page*
Keep Scale
Advanced Settings
——Off*
Ink Save Mode
Thin Paper Copy
Book Copy
Watermark Copy
You can choose various
settings for copy such as
Book Copy and
Watermark Copy.
Favorite Settings
Store — Favorite:1
Favorite:2
Favorite:3
You can save your
Favourite settings.
Rename
Level1 Level2 Level3 Options Descriptions Page
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
120
Watermark Copy Settings
Option1 Option2 Option3 Option4 Descriptions Page
Edit Template Text — CONFIDENTIAL*
DRAFT
COPY
Uses a template to place
text into your document as
a Watermark.
See
1
.
Position A
B
C
D
E*
F
G
H
I
Pattern
Size Small
Medium*
Large
Angle -90
-45*
0
+45
+90
Transparency -2
-1
0*
+1
+2
Colour Black*
Green
Blue
Purple
Red
Orange
Yellow
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
121
C
Use I mage Scan
(Set watermark
document and
press Start.)
Transparency -2
-1
0*
+1
+2
You can place a logo or text
into your document as a
Watermark by scanning a
paper document.
See
1
.
Media
(Select image
from media)
Position A
B
C
D
E*
F
G
H
I
Pattern
Places a logo or text into
your document as a
Watermark using an image
from removable media.
Size Small
Medium*
Large
Angle -90
-45*
0
+45
+90
Transparency -2
-1
0*
+1
+2
Option1 Option2 Option3 Option4 Descriptions Page
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
122
PHOTO CAPTURE ( )
Level1 Level2 Level3 Options Descriptions Page
View Photo(s)
(Print All Photos)
(Auto Correct)
See the print
settings in the
following table.
You can print all photos in
your memory card or USB
Flash memory drive.
61
(Slide Show)
The machine starts a Slide
Show of your photos.
The machine decides the
suitable effect for your photo.
See
1
.
Enhance Photo Enhance
(Auto Correct)
(Enhance Skin)
(
Enhance Scenery
)
(
Remove Red-Eye
)
(Night Scene)
(Fill Light)
(Whiteboard)
(Monochrome)
(Sepia)
(
Auto Correct &
Remove Red-eye
)
See the print
settings in the
following table.
You can adjust your photos
with these settings.
Trim —
You can trim your photo and
print a part of the image.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
123
C
Print Settings
Index Print I ndex Sheet
6 Images/Line
*
5 Images/Line
See the print
settings in the
following table.
You can print a thumbnail
page.
See
1
.
Print Photos — You can print an individual
image.
Option1 Option2 Option3 Option4 Descriptions Page
Print Quality
(Not available for
DPOF printing.)
Normal
Photo*
— — Choose the print quality.
See
1
.
Paper Type Plain Paper
Inkjet Paper
Brother BP71
Brother BP61
Other Glossy*
— — Choose the paper type.
Paper Size 10x15cm*
13x18cm
A4
A3
Letter
Ledger
(When A4 or
Letter is chosen)
8x10cm
9x13cm
10x15cm
13x18cm
15x20cm
Max. Size*
— Choose the paper and print
size.
Brightness
(Not available
when Enhance is
chosen.)
— — Adjusts the brightness.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Level1 Level2 Level3 Options Descriptions Page
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
+2
+1
-1
Dark
-2
Light
0
124
Contrast
(Not available
when Enhance is
chosen.)
— — Adjusts the contrast.
See
1
.
Color Enhance
(Not available
when Enhance is
chosen.)
On
Off*
White Balance
Adjusts the hue of the white
areas.
Sharpness
Enhances the detail of the
image.
Color Density
Adjusts the total amount of
colour in the image.
Cropping On*
Off
— — Crops the image around the
margin to fit the paper size
or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted
cropping.
Borderless On*
Off
— — Expands the printable area
to fit the edges of the paper.
Date Print
(Not available for
DPOF printing.)
On
Off*
— — Prints the date on your
photo.
Option1 Option2 Option3 Option4 Descriptions Page
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
+2
+1
-1
-2
0
+2
+1
-1
-2
0
+2
+1
-1
-2
0
+2
+1
-1
-2
0
Menu and features
125
C
Phone Book ()
Set New Default
Print Quality
Paper Type
Paper Size
Brightness
Contrast
Color Enhance
Cropping
Borderless
Date Print
— — You can save your print
settings.
See
1
.
Factory Reset — — — You can restore all the
settings to factory settings.
Level1 Level2 Level3 Options Descriptions Page
Phone Book Send a fax — — You can dial by pressing
only a few keys (and Start).
49
More
Set Speed Dial
— Stores Speed Dial
numbers, so you can dial by
pressing only a few keys
(and Start).
53
Set One Touch
Dial
— You can store your most
frequently called numbers
on the One Touch keys.
52
Setup Groups — Sets up Group numbers for
Broadcasting.
See
1
.
Change — You can change
One Touch Dial and
Speed Dial numbers.
54
Delete — You can delete One Touch
Dial and Speed Dial
numbers.
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
Option1 Option2 Option3 Option4 Descriptions Page
1
See Advanced User’s Guide.
The factory settings are shown in Bold with an asterisk.
126
Call History ()
Fax Preview ()
Level1 Level2 Level3 Options Descriptions Page
Call History Outgoing Call Send a fax — You can choose a number
from the Outgoing Call
history and then make a
telephone call to it, send a
fax to it, add it to One Touch
Dial, add it to Speed Dial, or
delete it.
50
More
Add to One Touch
Dial
Add to Speed
Dial
Delete
Caller ID hist.
Send a fax — You can choose a number
from the Caller ID history
and then send a fax to it,
add it to One Touch Dial,
add it to Speed Dial, or
delete it.
51
More
Add to One Touch
Dial
Add to Speed
Dial
Delete
The factory settings are shown in Bold with an asterisk.
Level1 Level2 Level3 Options Descriptions Page
Fax Preview — — On
Off*
You can view faxes you
receive on the LCD screen.
38
The factory settings are shown in Bold with an asterisk.
Menu and features
127
C
Entering Text C
When you are setting certain menu selections, you may need to enter text into the machine.
Press to cycle between letters, numbers and special characters. Up to four letters are
assigned to each letter button on the LCD. By pressing the proper button repeatedly, you can
access the character you want.
Inserting spaces C
To enter a space, press to choose special characters, then press the space button or .
Note
The characters available may differ depending on your country.
Making corrections C
If you entered an incorrect character and want to change it, use the arrow buttons to move the
cursor under the incorrect character. Then press . Re-enter the correct character. You can also
insert letters by moving the cursor and entering a character.
Repeating letters C
If you need to enter a character that is on the same button as the letter before it, press c to move
the cursor to the right before you press the same button again.
128
D
General D
Note
This chapter provides a summary of the machines’ specifications. For additional specifications
visit http://www.brother.com/
for details.
1
Measured when the machine is connected to the USB interface.
2
When using ADF, single-side printing and scanning, resolution: standard / document: ISO/IEC 24712 printed pattern.
Specifications D
Printer Type Inkjet
Print Method Mono:
Colour:
Piezo with 210 1 nozzle
Piezo with 210 3 nozzles
Memory Capacity 192 MB
LCD (Liquid Crystal
Display)
Touchscreen 3.3 in. (82.8 mm) TFT Colour LCD
Power Source AC 220 to 240V 50/60Hz
Power Consumption
1
Copying Mode:
Approx. 28 W
2
Ready Mode: Approx. 8.5 W
Sleep Mode: Approx. 4 W
Off: Approx. 0.3 W
Specifications
129
D
1
Noise depends on printing conditions.
2
Office equipment with LWAd>6.30 B(A) is not suitable for use in room where people do primarily intellectual work. Such
equipment should be placed in separate rooms because of the noise emission.
Dimension
Weight 18.5 kg
Noise Operating:
L
PAm = 50 dB or less
1
Noise per ISO9296 Copying: LWAd = 6.31 B(A)
2
(Mono)
L
WAd = 6.22 B(A) (Colour)
Ready: L
WAd = 3.07 B(A) (Mono/Colour)
Temperature Operating:
Best Print Quality:
10 to 35 C
20 to 33 C
Humidity Operating:
Best Print Quality:
20 to 80% (without condensation)
20 to 80% (without condensation)
ADF (automatic document
feeder)
Up to 35 pages
Paper: 80 g/m
2
A4 or Letter size
Document Size ADF Width: 148 mm to 297 mm
ADF Length: 148 mm to 431.8 mm
Scanner Glass Width: Max. 297 mm
Scanner Glass Length: Max. 431.8 mm
590 mm
540 mm
669 mm
489 mm
331 mm
130
Print media D
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2
Use only transparencies recommended for inkjet printing.
3
See Paper type and size for each operation on page 26.
Paper Input Paper Tray #1
Paper type:
Plain paper, inkjet paper (coated paper),
glossy paper
1
and transparency
12
Paper size:
A4, Ledger, A3, Legal, Executive, Letter, A5, A6, JIS B4, JIS B5,
Envelopes (commercial No.10, DL, C5, Monarch, Y4),
Photo 10 15 cm, Photo L 89 127 mm, Photo 2L 13 18 cm, Index
Card and PostCard
3
Width: 89 mm - 297 mm
Length: 127 mm - 431.8 mm
For more details, see Paper weight and thickness on page 27.
Maximum paper tray capacity:
Approx. 250 sheets of 80 g/m
2
plain paper
Paper Tray #2
Paper type:
Plain paper
Paper size:
A4, Ledger, A3, Legal, Executive, Letter, JIS B4, JIS B5
Width: 182 mm - 297 mm
Length: 257 mm - 431.8 mm
For more details, see Paper weight and thickness on page 27.
Maximum paper tray capacity:
Approx. 250 sheets of 80 g/m
2
plain paper
Specifications
131
D
1
For glossy paper or transparencies, remove printed pages from the output paper tray immediately after they exit the
machine to avoid smudging.
2
Use only transparencies recommended for inkjet printing.
3
See Paper type and size for each operation on page 26.
Paper Input
(Continued)
Manual Feed Slot
Paper type:
Plain paper, inkjet paper (coated paper), glossy paper
1
,
transparency
12
, envelopes and Labels
Paper size:
A4, Ledger, A3, Legal, Executive, Letter, A5, A6, JIS B4, JIS B5,
Envelopes (commercial No.10, DL, C5, Monarch, Y4),
Photo 10 15 cm, Photo L 89 127 mm, Photo 2L 13 18 cm, Index
Card and PostCard
3
Width: 89 mm - 297 mm
Length: 127 mm - 431.8 mm
For more details, see Paper weight and thickness on page 27.
Maximum paper tray capacity:
1 sheet of special print media
Paper Output Up to 50 sheets of A4 plain paper (face up print delivery to the output
paper tray)
1
132
Fax D
1
“Pages” refers to the “ITU-T Test Chart #1” (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
Compatibility ITU-T Super Group 3
Duplex Fax (Send) Yes
Modem Speed Automatic Fallback
33,600 bps
Scanning Width
(Single-sided document)
288 mm (A3)
Scanning Width and Length
(Duplex (2-sided) document)
Width: 208 mm (A4/Legal/Letter) (ADF)
Length: 349.6 mm (ADF)
Printing Width 291 mm (A3)
Greyscale Levels: 64 (B&W) / 256 (Colour)
Resolution Standard
203 98 dpi (Mono)
203 196 dpi (Colour)
Fine
203 196 dpi (Mono/Colour)
Superfine
203 392 dpi (Mono)
Photo
203 196 dpi (Mono)
One Touch Dial 16 (8 2)
Speed Dial 100 stations 2 numbers
Groups Up to 6
Broadcasting 266 (200 Speed Dial/16 One Touch Dial/ 50 Manual Dial)
Automatic Redial 3 times at 5 minute intervals
Memory Transmission
Up to 400
1
pages
Out of Paper Reception
Up to 400
1
pages
Specifications
133
D
Copy D
1
Minimum top and bottom margins of 22 mm
Colour/Monochrome Yes/Yes
Copy Width Max. 291 mm
Multiple Copies Stacks/Sorts up to 99 pages
Enlarge/Reduce 25% to 400% (in increments of 1%)
Resolution Prints up to 1200 1200 dpi
Duplex Paper type:
Plain paper
Paper size:
A4, Ledger
1
, A3
1
, Legal, Letter, A5
134
PhotoCapture Center™ D
1
Memory cards, adapters and USB Flash memory drive are not included.
2
USB 2.0 Standard
USB Mass Storage standard from 16 MB to 32 GB
Support format: FAT12/FAT16/FAT32
3
Progressive JPEG format is not supported.
4
Motion JPEG only
5
See Paper type and size for each operation on page 26.
Compatible Media
1
Memory Stick™ (16 MB - 128 MB)
Memory Stick PRO™ (256 MB - 32 GB)
Memory Stick Duo™ (16 MB - 128 MB)
Memory Stick PRO Duo™ (256 MB - 32 GB)
Memory Stick Micro™ (M2™) with Adapter
MultiMedia Card (32 MB - 2 GB)
MultiMedia Card plus (128 MB - 4 GB)
MultiMedia Card mobile with Adapter (64 MB - 1 GB)
SD (16 MB to 2 GB)
miniSD with Adapter
microSD with Adapter
SDHC (4 GB to 32 GB)
miniSDHC with Adapter
microSDHC with Adapter
USB Flash memory drive
2
Resolution Up to 1200 2400 dpi
File Extension
(Media Format) DPOF (ver. 1.0, ver. 1.1), Exif DCF (up to ver. 2.1)
(Image Format)
Photo Print: JPEG
3
, AVI
4
, MOV
4
Scan to Media: JPEG, PDF (Colour)
TIFF, PDF (Monochrome)
Number of Files Up to 999 files
(The folder inside memory cards or USB Flash memory drive is
also counted.)
Folder File must be stored in the 4th folder level of the memory card or
USB Flash memory drive.
Borderless A4, Letter, Ledger, A3, Photo 10 15 cm,
Photo 2L 13 18 cm
5
Specifications
135
D
PictBridge D
Compatibility Supports the Camera & Imaging Products Association
PictBridge standard CIPA DC-001.
Visit http://www.cipa.jp/pictbridge/
for more information.
Interface USB direct interface
136
Scanner D
1
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Windows
®
XP in this User’s Guide includes Windows
®
XP Home Edition, Windows
®
XP Professional, and Windows
®
XP Professional x64 Edition.
3
Maximum 1200 1200 dpi scanning when using the WIA Driver for Windows
®
XP, Windows Vista
®
and Windows
®
7
(resolution up to 19200 19200 dpi can be selected by using the Brother scanner utility).
Colour/Monochrome Yes/Yes
Duplex Scanning Yes
TWAIN Compliant
Yes (Windows
®
2000 Professional/Windows
®
XP/
Windows
®
XP Professional x64 Edition/Windows Vista
®
/
Windows
®
7)
Mac OS X 10.4.11, 10.5.x, 10.6.x
1
WIA Compliant
Yes (Windows
®
XP
2
/Windows Vista
®
/Windows
®
7)
ICA Compliant Yes (Mac OS X 10.6.x)
Colour Depth 48 bit colour Processing (Input)
24 bit colour Processing (Output)
Resolution
Up to 19200 19200 dpi (interpolated)
3
Up to 2400 2400 dpi (optical) (Scanner Glass)
Up to 2400 1200 dpi (optical) (Single-sided document from
ADF)
Up to 600 600 dpi (optical) (Duplex (2-sided) document from
ADF)
Scanning Speed
(Single-sided document)
Monochrome: up to 3.49 sec.
Colour: up to 3.37 sec.
(A4 size at 100 100 dpi)
Scanning Speed
(Duplex (2-sided) document)
Monochrome: up to 4.68 sec.
Colour: up to 6.32 sec.
(A4 size at 100 100 dpi)
Scanning Width and Length
(Single-sided document)
Width: Up to 291 mm
Length: Up to 426 mm
Scanning Width and Length
(Duplex (2-sided) document)
Width: Up to 210 mm (A4/Legal/Letter) (ADF)
Length: Up to 349.6 mm (ADF)
Greyscale 256 levels
Specifications
137
D
Printer D
1
When the Borderless feature is set to On.
2
See Paper type and size for each operation on page 26.
3
When printing on A3 size paper.
4
Minimum top and bottom margins of 22 mm
5
For detailed specifications visit http://www.brother.com/.
Resolution Up to 1200 6000 dpi
Printing Width
291 mm [297 mm (borderless)
1
]
3
Borderless A4, Letter, Ledger, A3, A6, B4, Photo 10 15 cm,
Index Card 127 203 mm
Photo L 89 127mm, Photo2L13 18 cm
2
Duplex Paper type:
Plain paper
Paper size:
A4, Letter, Ledger
4
, A3
4
, Legal, A5, A6, Executive,
B4
4
, B5
Print Speed
5
138
Interfaces D
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported.
3
See the Network User’s Guide for detailed network specifications.
USB
12
A USB 2.0 interface cable that is no longer than 2 m.
LAN cable
3
Ethernet UTP cable category 5 or greater.
Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode)
Specifications
139
D
Computer requirements D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Computer Platform &
Operating System Version
Supported
PC Software
Functions
PC
Interface
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Hard Disk Space to install
For
Drivers
For
Applications
Windows
®
Operating
System
1
Windows
®
2000
Professional
6
Printing,
PC Fax
4
,
Scanning,
Removable
Disk
7
USB,
10/100
Base-TX
(Ethernet),
Wireless
802.11b/g/n
Intel
®
Pentium
®
II
or equivalent
64 MB
256 MB 150 MB 500 MB
Windows
®
XP Home
25
Windows
®
XP
Professional
25
128 MB 150 MB 500 MB
Windows
®
XP
Professional x64 Edition
2
64-bit (Intel
®
64 or
AMD64) supported CPU
256 MB 512 MB 150 MB 500 MB
Windows Vista
®
25
Intel
®
Pentium
®
4
or equivalent
64-bit (Intel
®
64
or AMD64)
supported CPU
512 MB
1GB
500 MB
1.2 GB
Windows
®
7
25
1GB
(32 bit)
2GB
(64 bit)
1GB
(32 bit)
2GB
(64 bit)
650 MB
1.2 GB
Windows Server
®
2003
(print only via network)
Printing
10/100
Base-TX
(Ethernet),
Wireless
802.11b/g/n
Intel
®
Pentium
®
III
or equivalent
256 MB 512 MB
50 MB N/A
Windows Server
®
2003
x64 Edition (print only
via network)
64-bit (Intel
®
64
or AMD64)
supported CPU
Windows Server
®
2003
R2 (print only via network)
Intel
®
Pentium
®
III
or equivalent
Windows Server
®
2003
R2 x64 Edition (print
only via network)
64-bit (Intel
®
64
or AMD64)
supported CPU
512 MB
1GB
Windows Server
®
2008
(print only via network)
Intel
®
Pentium
®
4 or
equivalent 64-bit
(Intel
®
64 or AMD64)
supported CPU
2GB
Windows Server
®
2008
R2 (print only via network)
64-bit (Intel
®
64 or
AMD64) supported CPU
Macintosh
Operating
System
Mac OS X
10.4.11, 10.5.x
Printing,
PC Fax
Send
4
,
Scanning,
Removable
Disk
7
USB
3
,
10/100
Base-TX
(Ethernet),
Wireless
802.11b/g/n
PowerPC G4/G5
Intel
®
Core™
Processor
512 MB
1GB 80MB
400 MB
Mac OS X 10.6.x
Intel
®
Core™
Processor
1GB 2GB
Conditions:
1
Microsoft
®
Internet Explorer
®
5.5 or greater.
2
For WIA, 1200 1200 resolution. Brother Scanner
Utility enables to enhance up to 19200 19200 dpi.
3
Third party USB ports are not supported.
4
PC Fax supports black and white only.
5
PaperPort™12SE supports Windows
®
XP (SP3 or higher),
Windows Vista
®
(SP2 or higher) and Windows
®
7.
6
PaperPort™11SE supports Microsoft
®
SP4 or higher
for Windows
®
2000 (Available from the internet).
7
Removable disk is a function of
PhotoCapture Center™
.
For the latest driver updates, visit us at
http://solutions.brother.com/.
All trademarks, brand and product names are the
property of their respective companies.
140
Consumable items D
Ink The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
The first time you install a set of ink cartridges the machine will use
an amount of ink to fill the ink delivery tubes for high quality
printouts. This process will only happen once. After this process is
complete the cartridges provided with your machine will have a
lower yield than standard cartridges (65 %). With all following ink
cartridges you can print the specified number of pages.
Replacement
Consumables
<Super High Yield Black> LC1280XLBK
<Super High Yield Yellow> LC1280XLY
<Super High Yield Cyan> LC1280XLC
<Super High Yield Magenta> LC1280XLM
Black - Approximately 2,400 pages
1
Yellow, Cyan, Magenta - Approximately 1,200 pages
1
<High Yield Black> LC1240BK
<High Yield Yellow> LC1240Y
<High Yield Cyan> LC1240C
<High Yield Magenta> LC1240M
Black, Yellow, Cyan, Magenta - Approximately 600 pages
1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.
For more information about the replacement consumables, visit us
at http://www.brother.com/pageyield/
.
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
Specifications
141
D
Network (LAN) D
Note
For details about the full Network specifications, see the Network User’s Guide.
1
See the Computer Requirements chart on page 139.
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com/
.
LAN You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax Send, PC Fax Receive (Windows
®
only),
Remote Setup, and access photos from PhotoCapture Center™
1
.
Also included is Brother BRAdmin Light
2
Network Management
software.
Wireless Network
Security
SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES),
WPA2-PSK (AES)
Setup Support Utility AOSS™ Yes
WPS Yes
Index
142
E
A
ADF (automatic document feeder) ...........28
Answering machine (TAD)
.......................44
connecting
.............................................44
Apple Macintosh
See Software User's Guide.
Automatic
fax receive
.............................................35
Fax Detect
..........................................38
B
Brother
CreativeCenter
........................................3
C
Caller ID ...................................................41
Caller ID history
....................................51
Add to One Touch Dial
.......................51
Add to Speed Dial
..............................51
Delete
.................................................51
Send a fax
..........................................51
Cleaning
print head
..............................................69
scanner
.................................................68
Connecting
external TAD (answering machine)
.......44
external telephone
................................45
Consumable items
.................................140
Control panel overview
..............................4
ControlCenter
See Software User's Guide.
Copy
paper size
.............................................56
paper type
.............................................56
tray use
.................................................22
using scanner glass
..............................29
Cordless telephone
..................................47
Custom telephone features on a single
line
...........................................................92
D
Dialling
a pause
................................................. 52
access codes and credit card
numbers
............................................... 54
Caller ID history
.................................... 51
manual
.................................................. 49
One Touch
............................................ 49
Outgoing Call
........................................ 50
Speed Dial
............................................ 49
Document
loading
............................................ 28, 29
Duplex (2-sided)
Scan to Media
...................................... 62
E
Envelopes ............................. 17, 19, 26, 27
Error messages on LCD
.......................... 72
B&W Print Only
.................................... 72
Cannot Detect
...................................... 73
Cannot Print
......................................... 73
Comm. Error
......................................... 73
Cover is Open
...................................... 73
Data Remaining
.................................... 73
Document Jam
..................................... 73
Ink Absorber Full
.................................. 74
Ink Absorber NearFull
.......................... 74
Ink Low
................................................. 74
No Ink Cartridge
................................... 75
No Paper Fed
....................................... 75
Not Registered
............................... 49, 75
Out of Memory
...................................... 76
Paper Jam
............................................ 76
Unable to Clean
.................................... 77
Unable to Init.
....................................... 77
Unable to Print
...................................... 77
Unable to Scan
..................................... 77
Wrong Paper Size
................................ 78
Wrong Tray Setting
.............................. 78
Extension telephone, using
............... 46, 47
External telephone, connecting
............... 45
143
E
F
Fax codes
changing
...............................................48
Remote Activation Code
..........38, 46, 47
Remote Deactivation Code
............ 46, 47
using
.....................................................47
Fax Detect
................................................38
Fax, from PC
See Software User's Guide.
Fax, stand-alone
receiving
...............................................35
difficulties
.................................... 90, 91
F/T Ring Time, setting
.......................37
Fax Detect
.........................................38
Fax Preview
................................ 38, 40
from extension telephone
........... 46, 47
Ring Delay, setting
.............................37
telephone line interference / VoIP
......96
tray use
..............................................23
sending
.................................................31
change scanner glass size
................33
colour fax
...........................................33
difficulties
...........................................91
Fax Preview
.......................................33
telephone line interference / VoIP
......96
Transmission Verification Report
.......34
Fax/Tel mode
answering at extension
telephones
..................................... 46, 47
Remote Activation Code
................ 46, 47
Remote Deactivation Code
............ 46, 47
Ring Delay
............................................37
G
Greyscale ...................................... 132, 136
H
Help
LCD messages
.....................................98
Menu Table
...........................................99
I
Ink cartridges
ink dot counter
...................................... 66
replacing
............................................... 66
Innobella™
............................................ 140
J
Jacks
EXT
External telephone
............................ 45
Jams
document
............................................. 80
paper
.................................................... 81
L
Labels ................................... 17, 25, 26, 27
LCD (Liquid Crystal Display)
................... 98
Brightness
.............................................. 9
M
Macintosh
See Software User's Guide.
Maintenance, routine
replacing ink cartridges
........................ 66
Manual
dialling
.................................................. 49
receive
.................................................. 35
Manual feed slot
...................................... 17
Mode, entering
Copy
....................................................... 4
Fax
......................................................... 4
PhotoCapture
......................................... 4
Scan
....................................................... 4
Multi-line connections (PBX)
................... 45
N
Network
Printing
See Network User's Guide.
Scanning
See Software User's Guide.
144
O
One touch
changing
...............................................54
setting up
..............................................52
using
.....................................................49
Outgoing Call
Add to One Touch Dial
..........................50
Add to Speed Dial
.................................50
Delete
....................................................50
Send a fax
.............................................50
P
Paper ...................................... 24, 130, 131
capacity
.................................................27
loading
..................................... 10, 13, 19
loading envelopes and postcard
...........19
printable area
........................................21
size
........................................................22
size of document
...................................28
type
................................................ 22, 26
PaperPort™12SE with OCR
See Software User's Guide. See also Help
in the PaperPort™12SE application.
PhotoCapture Center™
from PC
See Software User's Guide.
Memory Stick PRO™
............................58
Memory Stick™
.....................................58
MultiMedia Card
....................................58
Preview photos
.....................................61
Print settings
Quality
................................................62
Printing
all photos
............................................61
Scan to Media
change file name
................................62
SD
.........................................................58
SDHC
....................................................58
Slide-Show
............................................61
specifications
......................................134
Presto! PageManager
See Software User's Guide. See also Help
in the Presto! PageManager application.
Print
difficulties
.............................................. 88
paper jams
............................................ 81
printable area
....................................... 21
resolution
............................................ 137
specifications
...................................... 137
Printing
See Software User's Guide.
Programming your machine
.................... 98
Q
Quick Dial ................................................ 52
Group dial
changing
............................................ 54
One Touch Dial
custom scan profile
........................... 52
setting up
........................................... 52
Speed Dial
changing
............................................ 54
using
.................................................. 49
R
Receive Mode
External TAD
........................................ 35
Fax Only
............................................... 35
Fax/Tel
................................................. 35
Manual
.................................................. 35
Redial/Pause
........................................... 50
Remote Setup
See Software User's Guide.
Resolution
copy
.................................................... 133
fax
....................................................... 132
print
.................................................... 137
scan
.................................................... 136
Ring Delay, setting
.................................. 37
S
Scanning
See Software User's Guide.
Serial Number
how to find ...............See inside front cover
Sockets
EXT
External telephone
............................ 45
145
E
Speed Dial
changing
...............................................54
setting up
..............................................53
using
.....................................................49
T
TAD (telephone answering device),
external
............................................. 35, 44
connecting
............................................44
receive mode
........................................35
recording OGM
.....................................44
Telephone line
connections
...........................................44
difficulties
..............................................91
interference / VoIP
................................96
multi-line (PBX)
.....................................45
type
.......................................................42
Text, entering
.........................................127
Transferring your faxes or
Fax Journal report
....................................79
Transparencies
.......... 24, 25, 27, 130, 131
Tray Select key
........................................57
Troubleshooting
.......................................88
document jam
.......................................80
error messages on LCD
........................72
if you are having difficulty
copying
..............................................92
document jam
....................................80
incoming calls
....................................92
Network
..............................................94
PhotoCapture Center™
.....................94
printing
...............................................88
printing received faxes
.......................90
receiving faxes
...................................91
scanning
............................................93
software
.............................................93
telephone line or connections
............91
Touchscreen
......................................95
maintenance messages on LCD
...........72
paper jam
..............................................81
U
Unscannable area ................................... 30
V
Volume, setting
beeper
.................................................... 8
ring
......................................................... 8
speaker
.................................................. 9
W
Windows
®
See Software User's Guide.
Wireless Network
See Quick Setup Guide and Network
User's Guide.
Visit us on the World Wide Web
http://www.brother.com/
This machine is approved for use in the country of purchase only. Local Brother companies or their
dealers will only support machines purchased in their own countries.
… 9 …

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Brother-MFC-J6910DW

  • Mijn A3 papier loopt bij bijna elke 'pick up' van het papier vast. Als ik de A3 lade er vervolgens uithaal (omdat de machine dat aangeeft) hangt het A3 papier half uit de lade. Het zit dus niet vast in de machine. Bij een handmatige (enkele) invoer van het A3 papier print de machine wel gewoon. Ik heb voor zover mogelijk de rubber wieltjes reeds schoongemaakt. Geen resultaat. Wat moet ik doen? Gesteld op 3-4-2015 om 16:32

    Reageer op deze vraag Misbruik melden

    • Hier hetzelfde probleem. Heb deze in de garantieperiode ooit eens terug naar Brother gestuurd. Maar na een tijdje terug hetzelfde probleem Geantwoord op 27-5-2015 om 17:19

      Waardeer dit antwoord Misbruik melden

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