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Online User's Guide
MFC-J2330DW
MFC-J2730DW
MFC-J5330DW
MFC-J5335DW
MFC-J5730DW
MFC-J5930DW
IMPORTANT NOTICE
The following features described in this guide may not be available at the time of purchase:
Auto Crop in Scan options
Fit to Page in Copy options
Ink Save Copy
Thin Paper Copy
Book Copy
Watermark Copy
These features will be available in January 2017.
To activate these features, download the latest firmware and software:
To check for the latest firmware, visit solutions.brother.com/up2.
To check for the latest software, go to your model's Downloads page on the Brother Solutions
Center at support.brother.com, and download the Full Driver & Software Package.
© 2017 Brother Industries, Ltd. All rights reserved.
Table of Contents
Before You Use Your Brother Machine ............................................................................................... 1
Definitions of Notes ........................................................................................................................................ 2
Trademarks .................................................................................................................................................... 3
Important Note ............................................................................................................................................... 4
Introduction to Your Brother Machine................................................................................................. 6
Before Using Your Machine ........................................................................................................................... 7
Control Panel Overview ................................................................................................................................. 8
Touchscreen LCD Overview......................................................................................................................... 11
New Information from Brother ............................................................................................................ 19
Settings Screen Overview ........................................................................................................................... 21
Navigate the Touchscreen............................................................................................................................ 24
Set the Ready Screen .................................................................................................................................. 26
Set the Default Screen of the Copy and Scan Mode.......................................................................... 27
Access Brother Utilities (Windows®) ............................................................................................................ 28
Uninstall the Brother Software and Drivers (Windows®) .................................................................... 29
Paper Handling.................................................................................................................................... 30
Load Paper................................................................................................................................................... 31
Load Paper in Paper Tray #1 / Paper Tray #2.................................................................................... 32
Load Paper in the Multi-purpose Tray (MP Tray) ............................................................................... 49
Load Paper in the Manual Feed Slot.................................................................................................. 54
Unprintable Area ................................................................................................................................ 58
Paper Settings.................................................................................................................................... 59
Acceptable Paper and Other Print Media........................................................................................... 65
Load Documents .......................................................................................................................................... 75
Load Documents in the Automatic Document Feeder (ADF) ............................................................. 76
Load Documents on the Scanner Glass ............................................................................................ 78
Unscannable Area.............................................................................................................................. 79
Print ...................................................................................................................................................... 80
Print from Your Computer (Windows®) ........................................................................................................ 81
Print a Photo (Windows®)................................................................................................................... 82
Print a Document (Windows®)............................................................................................................ 83
Cancel a Print Job (Windows®) .......................................................................................................... 84
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®).................................... 85
Print as a Poster (Windows®)............................................................................................................. 86
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®) ................ 87
Print as a Booklet Automatically (Windows®)..................................................................................... 90
Print a Colour Document in Greyscale (Windows®) ........................................................................... 92
Prevent Smudged Printouts and Paper Jams (Windows®) ................................................................ 93
Use a Preset Print Profile (Windows®) ............................................................................................... 94
Change the Default Print Settings (Windows®) .................................................................................. 97
Print Settings (Windows®) .................................................................................................................. 98
Print from Your Computer (Mac) ................................................................................................................ 103
Print a Photo (Mac) .......................................................................................................................... 104
Home > Table of Contents
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Print a Document (Mac) ................................................................................................................... 105
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) ........................ 106
Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) ........................................... 107
Print a Colour Document in Greyscale (Mac)................................................................................... 108
Prevent Smudged Printouts and Paper Jams (Mac) ........................................................................ 109
Print Options (Mac) .......................................................................................................................... 110
Print Data Directly from a USB Flash Drive ............................................................................................... 116
Compatible USB Flash Drives.......................................................................................................... 117
Print Photos Directly from a USB Flash Drive .................................................................................. 118
Print a PDF File Directly from a USB Flash Drive ............................................................................ 131
Scan.................................................................................................................................................... 133
Scan Using the Scan Button on Your Brother Machine ............................................................................. 134
Scan Photos and Graphics............................................................................................................... 135
Save Scanned Data to a Folder as a PDF File ................................................................................ 138
Save Scanned Data to a USB Flash Drive....................................................................................... 141
Scan Multiple Business Cards and Photos (Auto Crop)................................................................... 145
Scan to an Editable Text File Using OCR......................................................................................... 147
Scan to Email Attachment ................................................................................................................ 150
Send Scanned Data to an Email Server........................................................................................... 153
Scan to FTP ..................................................................................................................................... 156
Scan to Network (Windows®) ........................................................................................................... 162
Web Services for Scanning on Your Network (Windows Vista® SP2 or greater, Windows® 7,
Windows® 8 and Windows® 10)....................................................................................................... 170
Change Scan Button Settings from ControlCenter4 (Windows®)..................................................... 175
Change Scan Button Settings from ControlCenter2 (Mac) .............................................................. 179
Scan from Your Computer (Windows®)...................................................................................................... 183
Scan Using ControlCenter4 Home Mode (Windows®) ..................................................................... 184
Scan Using ControlCenter4 Advanced Mode (Windows®)............................................................... 201
Scan Using Nuance PaperPort 14 or Other Windows® Applications ......................................... 218
Scan Using Windows® Photo Gallery or Windows® Fax and Scan ................................................. 223
Install BookScan Enhancer and Whiteboard Enhancer (Windows®) ............................................... 227
Scan from Your Computer (Mac)................................................................................................................ 228
Scan Using ControlCenter2 (Mac) ................................................................................................... 229
Scan Using TWAIN-Compliant Applications (Mac)........................................................................... 245
Configure Scan Settings Using Web Based Management......................................................................... 248
Set the Scan Job Email Report Using Web Based Management .................................................... 249
Copy ................................................................................................................................................... 250
Copy a Document ..................................................................................................................................... 251
Enlarge or Reduce Copied Images ............................................................................................................ 254
Sort Copies ................................................................................................................................................ 256
Make Page Layout Copies ( N in 1 or Poster)............................................................................................ 257
Copy on Both Sides of the Paper (2-sided Copy) ...................................................................................... 261
Copy an ID Card ........................................................................................................................................ 264
Use the A3 Copy Shortcuts........................................................................................................................ 266
Copy in Ink Save Mode ............................................................................................................................. 269
Copy Options ............................................................................................................................................. 271
Home > Table of Contents
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Use Preset Copy Settings .......................................................................................................................... 276
Fax ...................................................................................................................................................... 278
Send a Fax................................................................................................................................................. 279
Send a Fax from Your Brother Machine ........................................................................................... 280
Send a 2-sided Fax from the ADF.................................................................................................... 284
Send a Fax Manually........................................................................................................................ 285
Send a Fax at the End of a Conversation ........................................................................................ 286
Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 287
Send a Fax in Real Time .................................................................................................................. 291
Send a Fax at a Specified Time (Delayed Fax)................................................................................ 292
Change the Fax Auto Redial Setting ................................................................................................ 294
Cancel a Fax in Progress ................................................................................................................. 295
Check and Cancel a Pending Fax.................................................................................................... 296
Fax Options ...................................................................................................................................... 297
Receive a Fax ............................................................................................................................................ 299
Receive Mode Settings .................................................................................................................... 300
Fax Preview...................................................................................................................................... 307
Shrink Page Size of an Oversized Incoming Fax ............................................................................. 313
Set the Fax Receive Stamp.............................................................................................................. 314
Receive a Fax at the End of a Telephone Conversation .................................................................. 315
Memory Receive Options ................................................................................................................. 316
Remote Fax Retrieval....................................................................................................................... 325
Voice Operations and Fax Numbers .......................................................................................................... 331
Voice Operations .............................................................................................................................. 332
Store Fax Numbers .......................................................................................................................... 334
Set up Groups for Broadcasting ....................................................................................................... 341
Telephone Services and External Devices................................................................................................. 346
Use BT Call Sign .............................................................................................................................. 347
Caller ID ........................................................................................................................................... 349
Set the Telephone Line Type............................................................................................................ 351
Voice Over Internet Protocol (VoIP/Telephone Line Interference).................................................... 353
External TAD (Telephone Answering Device)................................................................................... 354
External and Extension Telephones ................................................................................................. 358
Fax Reports ............................................................................................................................................... 364
Set the Transmission Verification Report's Style .............................................................................. 365
Set the Fax Journal's Interval Period................................................................................................ 366
PC-FAX ...................................................................................................................................................... 368
PC-FAX for Windows® ..................................................................................................................... 369
PC-FAX for Mac .............................................................................................................................. 392
Network .............................................................................................................................................. 395
Supported Basic Network Features ........................................................................................................... 396
Network Management Software and Utilities ............................................................................................. 397
Learn about Network Management Software and Utilities ............................................................... 398
Additional Methods of Configuring Your Brother Machine for a Wireless Network .................................... 399
Before Configuring Your Brother Machine for a Wireless Network................................................... 400
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected
Setup (WPS).................................................................................................................................. 401
Home > Table of Contents
iii
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup (WPS).................................................................................................................................. 402
Configure Your Machine for a Wireless Network When the SSID is Not Broadcast......................... 405
Configure Your Machine for an Enterprise Wireless Network .......................................................... 408
Use Wi-Fi Direct®............................................................................................................................. 413
Advanced Network Features...................................................................................................................... 425
Print the Network Configuration Report............................................................................................ 426
Fax Using the Internet (I-Fax) .......................................................................................................... 427
Configure and Operate LDAP Search .............................................................................................. 449
Synchronize Time with the SNTP Server Using Web Based Management ..................................... 453
Technical Information for Advanced Users................................................................................................. 457
Reset the Network Settings to Factory Default ................................................................................ 458
Print the WLAN Report..................................................................................................................... 459
Security .............................................................................................................................................. 462
Before Using Network Security Features ................................................................................................... 463
Secure Function Lock 3.0 .......................................................................................................................... 464
Before Using Secure Function Lock 3.0........................................................................................... 465
Configure Secure Function Lock 3.0 Using Web Based Management ............................................ 466
Scan Using Secure Function Lock 3.0 ............................................................................................. 467
Configure Public Mode for Secure Function Lock 3.0 ...................................................................... 468
Additional Secure Function Lock 3.0 Features................................................................................. 469
Register a new ID Card Using Machine's Control Panel .................................................................. 470
Manage Your Network Machine Securely Using SSL/TLS ........................................................................ 471
Certificates and Web Based Management....................................................................................... 472
Send or Receive an Email Securely........................................................................................................... 497
Configure Email Sending or Receiving Using Web Based Management......................................... 498
Send an Email with User Authentication .......................................................................................... 499
Send or Receive an Email Securely Using SSL TLS ....................................................................... 500
Use IEEE 802.1x Authentication for a Wired or a Wireless Network ......................................................... 502
What Is IEEE 802.1x Authentication? .............................................................................................. 503
Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based
Management (Web Browser)............................................................................................................ 504
IEEE 802.1x Authentication Methods............................................................................................... 506
Mobile/Web Connect......................................................................................................................... 507
Brother Web Connect................................................................................................................................. 508
Brother Web Connect Overview....................................................................................................... 509
Online Services Used with Brother Web Connect............................................................................ 510
Conditions for Using Brother Web Connect...................................................................................... 512
Set Up Brother Web Connect........................................................................................................... 516
Scan and Upload Documents Using Brother Web Connect............................................................. 526
Upload a Document from an External Memory Device Using Brother Web Connect ...................... 528
Download and Print Documents Using Brother Web Connect ......................................................... 530
Download and Save a Document to an External Memory Device Using Brother Web Connect...... 534
FaxForward to Cloud or E-mail ........................................................................................................ 536
Google Cloud Print.................................................................................................................................. 540
Google Cloud Print Overview ........................................................................................................ 541
Before Using Google Cloud Print.................................................................................................. 542
Home > Table of Contents
iv
Print from Google Chrome or Chrome OS................................................................................. 548
Print from Google Drive for Mobile ................................................................................................ 549
Print from Gmail Webmail Service for Mobile................................................................................ 550
AirPrint ....................................................................................................................................................... 551
AirPrint Overview.............................................................................................................................. 552
Before Using AirPrint........................................................................................................................ 553
Print Using AirPrint ........................................................................................................................... 556
Scan Using AirPrint .......................................................................................................................... 560
Send a Fax Using AirPrint (For MFC Models).................................................................................. 563
Mobile Printing for Windows®.................................................................................................................... 566
Mopria® Print Service................................................................................................................................. 567
Brother iPrint&Scan.................................................................................................................................... 568
Near-Field Communication (NFC).............................................................................................................. 569
ControlCenter .................................................................................................................................... 570
ControlCenter4 (Windows®)....................................................................................................................... 571
Change the Operation Mode in ControlCenter4 (Windows®) .......................................................... 572
Scan Using ControlCenter4 Home Mode (Windows®) ..................................................................... 574
Scan Using ControlCenter4 Advanced Mode (Windows®)............................................................... 575
Set Up the Brother Machine Using ControlCenter4 (Windows®) ..................................................... 576
Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows®)..................................... 578
ControlCenter2 (Mac)................................................................................................................................. 580
Scan Using ControlCenter2 (Mac) ................................................................................................... 581
Set Up the Brother Machine Using ControlCenter2 (Mac) ............................................................... 582
Turn the AutoLoad Feature On (Mac) .............................................................................................. 584
Troubleshooting ................................................................................................................................ 585
Error and Maintenance Messages ............................................................................................................. 586
Transfer Your Faxes or Fax Journal Report ..................................................................................... 600
Error Messages When Using the Brother Web Connect Feature..................................................... 605
Document Jams ......................................................................................................................................... 607
Document is Jammed in the Top of the ADF Unit ............................................................................ 608
Document is Jammed in the Bottom of the ADF Unit....................................................................... 609
Document is Jammed inside the ADF Unit....................................................................................... 610
Remove Paper Scraps Jammed in the ADF .................................................................................... 611
Printer Jam or Paper Jam .......................................................................................................................... 612
Paper is Jammed in the Front of the Machine.................................................................................. 613
Paper is Jammed in the Back of the Machine .................................................................................. 619
Remove Paper Scraps ..................................................................................................................... 624
If You Are Having Difficulty with Your Machine .......................................................................................... 625
Paper Handling and Printing Problems ............................................................................................ 626
Telephone and Fax problems ........................................................................................................... 632
Other Problems ................................................................................................................................ 638
Network Problems ............................................................................................................................ 640
Google Cloud Print Problems ........................................................................................................ 650
AirPrint Problems ............................................................................................................................. 651
Check the Machine Information ................................................................................................................. 652
Reset Your Brother Machine ...................................................................................................................... 653
Home > Table of Contents
v
Reset Functions Overview ............................................................................................................... 654
Routine Maintenance ........................................................................................................................ 655
Replace the Ink Cartridges......................................................................................................................... 656
Clean Your Brother Machine ...................................................................................................................... 659
Clean the Scanner............................................................................................................................ 660
Clean the Print Head from Your Brother Machine ............................................................................ 662
Clean the Print Head from Your Computer (Windows®)................................................................... 664
Clean the Print Head from Your Computer (Mac)............................................................................. 666
Clean the Machine's LCD................................................................................................................. 667
Clean the Outside of the Machine .................................................................................................... 668
Clean the Machine's Printer Platen .................................................................................................. 670
Clean the Paper Feed Rollers .......................................................................................................... 671
Clean the Base Pad ......................................................................................................................... 673
Clean the Paper Pick-up Rollers ...................................................................................................... 674
Clean the Paper Pick-up Rollers for Paper Tray #2 ......................................................................... 676
Check Your Brother Machine ..................................................................................................................... 677
Check the Print Quality..................................................................................................................... 678
Check the Print Alignment from Your Brother Machine .................................................................... 681
Check the Print Alignment from Your Computer (Windows®) .......................................................... 683
Check the Print Alignment from Your Computer (Mac) .................................................................... 684
Check the Ink Volume ...................................................................................................................... 685
Monitor Machine Status from Your Computer (Windows®) .............................................................. 687
Monitor Machine Status from Your Computer (Mac) ........................................................................ 692
Correct the Paper Feed to Clear Vertical Lines.......................................................................................... 694
Change the Print Setting Options When Having Printing Problems........................................................... 695
Pack and Ship Your Brother Machine ........................................................................................................ 697
Machine Settings............................................................................................................................... 700
Change Machine Settings from the Control Panel ..................................................................................... 701
In the Event of Power Failure (Memory Storage) ............................................................................. 702
General Settings............................................................................................................................... 703
Save Your Favourite Settings as a Shortcut..................................................................................... 719
Print Reports .................................................................................................................................... 723
Settings and Features Tables........................................................................................................... 726
Change Machine Settings from Your Computer......................................................................................... 759
Change Machine Settings Using Web Based Management ............................................................ 760
Change the Machine Settings Using Remote Setup ........................................................................ 764
Appendix............................................................................................................................................ 776
Specifications ............................................................................................................................................. 777
Enter Text on Your Brother Machine .......................................................................................................... 785
Information Regarding Recycled Paper ..................................................................................................... 787
Home > Table of Contents
vi
Home > Before You Use Your Brother Machine
Before You Use Your Brother Machine
Definitions of Notes
Trademarks
Important Note
1
Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Bold Bold style identifies buttons on the machine's control panel or computer screen.
Italics Italicised style emphasises an important point or refers you to a related topic.
Courier New Courier New font identifies messages shown on the machine's LCD.
Related Information
Before You Use Your Brother Machine
2
Home > Before You Use Your Brother Machine > Trademarks
Trademarks
Microsoft, Windows, Windows Vista, Windows Server, SharePoint, Internet Explorer, Excel, PowerPoint,
OneNote, OneDrive and Microsoft Edge are either registered trademarks or trademarks of Microsoft Corporation
in the United States and/or other countries.
Apple, Mac, Safari, iPad, iPhone, iPod touch and OS X are trademarks of Apple Inc., registered in the United
States and other countries.
App Store is a service mark of Apple Inc.
AirPrint and the AirPrint logo are trademarks of Apple Inc.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi Alliance®.
Android, Gmail, Google Cloud Print, Google Drive, Google Play, Google Chrome, Chrome OS and Google are
trademarks of Google, Inc. Use of these trademarks are subject to Google Permissions.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries,
Ltd. is under license.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Evernote and the Evernote Elephant logo are trademarks of Evernote Corporation and used under a license.
Mopria® is a registered trademark and a service mark of Mopria Alliance, Inc. in the United States and other
countries. Unauthorized use is strictly prohibited.
WordPerfect is a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the United States
and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
Before You Use Your Brother Machine
3
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview
Touchscreen LCD Overview
MFC-J2330DW/MFC-J5330DW/MFC-J5335DW
There are three Home screens that you can access by pressing d or c.
From the Home screens, you can access Shortcuts, WiFi setup, Settings and Ink levels screens.
Home Screen 1
1
7
5
2
346
This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready
Mode screen. When displayed, it indicates that your machine is ready for the next command.
Home Screen 1 provides access to [Fax], [Copy] and [Scan] operations.
Home Screen 2
1
7
5
2
346
Home Screen 2 provides access to additional features, such as [Web], [Apps] and [USB] operations.
Home Screen 3
1
7
5
2
346
Home Screen 3 provides access to additional features, such as [A3 Copy Shortcuts] and [Download
Software] operations.
1. Date & Time
Displays the date and time set on the machine.
11
18

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