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USER’S GUIDE
MFC-9840CDW
Version B
UK/IRE/SAF
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-9840CDW
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance
© 2007 Brother Industries, Ltd.
i
Approval Information and Compilation and
Publication Notice
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in other countries.
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
ii
EC Declaration of Conformity under the R & TTE
Directive
iii
Table of Contents
Section I General
1 General information 2
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the User’s Guides.................................................................................3
Viewing documentation ...................................................................................3
Control panel overview ..........................................................................................6
Status LED indications ....................................................................................9
2 Loading paper and documents 11
Acceptable paper and other media......................................................................11
Recommended paper ....................................................................................11
Type and size of paper..................................................................................11
Handling and using special paper .................................................................13
Unprintable area..................................................................................................16
Unprintable area for copies ...........................................................................16
Unprintable area when printing from a computer ..........................................17
Loading paper and envelopes .............................................................................17
Loading documents .............................................................................................20
Using the ADF (automatic document feeder) ................................................20
Using the scanner glass ................................................................................21
3 General setup 22
Mode timer...........................................................................................................22
Paper settings......................................................................................................22
Paper type .....................................................................................................22
Paper size......................................................................................................23
Tray use in copy mode ..................................................................................23
Tray use in fax mode.....................................................................................24
Tray use in print mode...................................................................................24
Volume settings ...................................................................................................25
Ring volume...................................................................................................25
Beeper volume ..............................................................................................25
Speaker volume.............................................................................................25
Automatic daylight savings time ..........................................................................26
Ecology features..................................................................................................26
Toner save.....................................................................................................26
Sleep time......................................................................................................26
Turning off the scanner lamp...............................................................................27
LCD contrast........................................................................................................27
iv
4 Security features 28
Security................................................................................................................28
Setting lock ....................................................................................................28
Secure Function Lock ..........................................................................................29
Setting the password for the administrator ...................................................30
Setting up the Public user..............................................................................30
Setting up restricted users.............................................................................31
Turning Secure Function Lock on/off.............................................................31
Turning Secure Function Lock on..................................................................31
Turning Secure Function Lock off .................................................................31
Switching Users.............................................................................................32
Section II Fax
5 Sending a fax 34
How to fax............................................................................................................34
Entering fax mode .........................................................................................34
Sending a single-sided fax from the ADF ......................................................34
Sending a 2-sided fax from the ADF .............................................................34
Sending a fax from the scanner glass ...........................................................35
Faxing legal size documents from the scanner glass....................................36
Cancelling a fax in progress ..........................................................................36
Broadcasting (black & white only)........................................................................36
Cancelling a broadcast in progress ...............................................................37
Additional sending operations..............................................................................37
Sending faxes using multiple settings ...........................................................37
Electronic cover page (black & white only)....................................................38
Contrast.........................................................................................................39
Changing fax resolution.................................................................................40
Dual access (black & white only) ...................................................................41
Real time transmission ..................................................................................41
Overseas mode .............................................................................................42
Delayed fax (black & white only) ...................................................................42
Delayed batch transmission (black & white only) ..........................................42
Checking and cancelling waiting jobs............................................................43
Sending a fax manually .................................................................................43
Out of memory message ...............................................................................43
v
6 Receiving a fax 44
Receive modes....................................................................................................44
Choosing the receive mode...........................................................................44
Using receive modes ...........................................................................................45
Fax Only ........................................................................................................45
Fax/Tel...........................................................................................................45
Manual...........................................................................................................45
External TAD .................................................................................................45
Receive mode settings ........................................................................................46
Ring delay......................................................................................................46
F/T ring time ..................................................................................................46
Fax Detect .....................................................................................................47
Setting the print density.................................................................................47
Additional receiving operations............................................................................48
Printing a reduced incoming fax ....................................................................48
Duplex (2-sided) printing for Fax mode .........................................................48
Setting the fax receive stamp (black & white only) ........................................48
Receiving faxes into memory (black & white only) ........................................49
Printing a fax from the memory .....................................................................49
7 Telephone and external devices 50
Telephone line services.......................................................................................50
Setting the telephone line type ......................................................................50
BT call sign (U.K. only)..................................................................................51
Connecting an external TAD................................................................................52
Connections...................................................................................................52
Recording an outgoing message (OGM).......................................................53
Multi-line connections (PBX) .........................................................................53
External and extension telephones......................................................................53
Operation from extension telephones............................................................53
For Fax/Tel mode only...................................................................................54
Connecting an external or extension telephone ............................................54
Using a non-Brother cordless external handset ............................................55
Using remote codes.......................................................................................55
8 Dialling and storing numbers 57
How to dial...........................................................................................................57
Manual dialling...............................................................................................57
One-touch dialling..........................................................................................57
Speed-dialling................................................................................................57
Search ...........................................................................................................58
LDAP Search ................................................................................................58
Fax redial.......................................................................................................58
Storing numbers ..................................................................................................59
Storing a pause .............................................................................................59
Storing one-touch dial numbers.....................................................................59
Storing speed-dial numbers...........................................................................60
Changing one-touch and speed-dial numbers...............................................61
Setting up groups for broadcasting................................................................62
Combining quick-dial numbers ......................................................................63
Tone or pulse.................................................................................................63
vi
9 Remote fax options (black & white only) 64
Fax forwarding.....................................................................................................64
Fax storage..........................................................................................................65
PC fax receive .....................................................................................................65
Changing the destination PC.........................................................................66
Changing remote fax options...............................................................................66
Turning off remote fax options.......................................................................67
Remote retrieval ..................................................................................................67
Setting a remote access code .......................................................................67
Using your remote access code ....................................................................68
Retrieving fax messages ...............................................................................68
Changing the fax forwarding number ............................................................69
Remote fax commands........................................................................................70
10 Polling 71
Polling receive .....................................................................................................71
Secure polling................................................................................................71
Delayed polling ..............................................................................................72
Sequential polling ..........................................................................................72
Polled transmit (black & white only).....................................................................73
Setup for polled transmit................................................................................73
Setup for polled transmit with a secure code.................................................74
11 Printing reports 75
Fax reports...........................................................................................................75
Transmission verification report.....................................................................75
Fax journal.....................................................................................................75
Reports ................................................................................................................76
How to print a report ......................................................................................76
Section III Copy
12 Making copies 78
How to copy .........................................................................................................78
Entering copy mode.......................................................................................78
Making a single copy .....................................................................................78
Making multiple copies ..................................................................................78
Stop copying..................................................................................................78
Copy options (temporary settings).......................................................................79
Changing copy quality ...................................................................................79
Enlarging or reducing the image copied ........................................................79
Making N in 1 copies (page layout) ...............................................................80
Duplex (2-sided) copying...............................................................................81
Sorting copies using the ADF ........................................................................83
Adjusting brightness, contrast and colour......................................................83
Tray selection ................................................................................................85
Out of memory message .....................................................................................85
vii
Section IV Direct printing
13 Printing photos from a digital camera 88
Before using PictBridge.......................................................................................88
PictBridge requirements ................................................................................88
Using PictBridge..................................................................................................88
Setting your digital camera............................................................................88
Printing images....................................................................................................89
DPOF printing................................................................................................90
Connecting a camera as a storage device ..........................................................90
Understanding the error messages .....................................................................91
14 Printing data from a USB flash memory drive 92
Supported file formats..........................................................................................92
Creating a PRN or PostScript
®
3 ™ file for direct printing...................................92
Printing data directly from the USB flash memory drive......................................93
Understanding the error messages .....................................................................94
Section V Software
15 Software and network features 96
How to read HTML User’s Guides.......................................................................96
For Windows
®
...............................................................................................96
For Macintosh
®
..............................................................................................96
Section VI Appendixes
A Safety and legal 98
Choosing a location.............................................................................................98
Important information...........................................................................................99
Safety precautions.........................................................................................99
IEC60825-1+A2:2001 Specification ............................................................101
Disconnect device .......................................................................................102
Wiring information (U.K. only)......................................................................102
LAN connection ...........................................................................................102
Radio interference .......................................................................................102
EU Directive 2002/96/EC and EN50419......................................................103
EU Directive 2006/66/EC - Removing or Replacing the Battery..................103
Important safety instructions........................................................................103
Legal limitations for copying ..............................................................................105
Trademarks........................................................................................................106
viii
BOptions 107
Optional paper tray ............................................................................................107
Installing the optional paper tray..................................................................107
Memory board....................................................................................................110
Installing extra memory ...............................................................................110
C Troubleshooting and routine maintenance 112
Troubleshooting .................................................................................................112
Solutions to common problems ...................................................................112
Improving the print quality ...........................................................................119
Setting dial tone detection ...........................................................................130
Telephone line interference .........................................................................130
Error and maintenance messages.....................................................................131
Checking if the machine has faxes in its memory .......................................137
Transferring faxes to another fax machine ..................................................137
Transferring faxes to your PC......................................................................137
Document jams............................................................................................138
Paper jams ..................................................................................................139
Routine maintenance.........................................................................................149
Cleaning the outside of the machine ...........................................................149
Cleaning the scanner...................................................................................150
Cleaning the laser scanner windows ...........................................................151
Cleaning the corona wires ...........................................................................155
Cleaning the drum unit ................................................................................159
Replacing the consumable items.......................................................................167
Replacing a toner cartridge .........................................................................169
Replacing the drum unit...............................................................................174
Replacing the belt unit .................................................................................181
Replacing the waste toner box ....................................................................186
Packing and shipping the machine ....................................................................192
Repacking the machine ...............................................................................193
Machine information ..........................................................................................200
Checking the serial number.........................................................................200
Checking the page counters........................................................................200
Checking the remaining life of parts ............................................................200
D Menu and features 201
On-screen programming....................................................................................201
Menu table...................................................................................................201
Memory storage...........................................................................................201
Menu keys .........................................................................................................201
How to access the menu mode ...................................................................202
Menu table .........................................................................................................203
Entering text.......................................................................................................220
ix
E Specifications 222
General..............................................................................................................222
Print media.........................................................................................................224
Fax.....................................................................................................................225
Copy ..................................................................................................................226
Scan ..................................................................................................................227
Print ...................................................................................................................228
Interfaces...........................................................................................................229
PictBridge ..........................................................................................................229
Direct print feature.............................................................................................229
Computer requirements.....................................................................................230
Consumable items.............................................................................................231
Ethernet wired network......................................................................................232
Ethernet wireless network..................................................................................233
Authentication and encryption for wireless users only.................................234
Wi-Fi Alliance certification ...........................................................................235
F Glossary 236
G Index 240
x
Section I
General I
General information 2
Loading paper and documents 11
General setup 22
Security features 28
2
1
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General information 1
Bold Bold style identifies keys on the
machine control panel or
computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
Warning icons tell you what to do to
avoid the risk of injury.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Caution icons tell you about
procedures you must follow to
prevent damaging the machine.
Incorrect setup icons alert you to
devices and operations that are not
compatible with the machine.
Note icons give useful tips.
General information
3
1
Accessing the User’s
Guides 1
The printed User’s Guide does not contain all
the information about your machine. The
advanced features of the Printer, Network,
Scanner, and PC Fax are explained in the
Software and Network User’s Guides that you
can find on the CD-ROM.
Viewing documentation 1
Viewing documentation (Windows
®
) 1
To view the documentation, from the Start
menu, point to Brother, MFC-9840CDW from
the program group, and then click
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a Turn on your PC.
Insert the Brother CD-ROM labelled
Windows
®
into your CD-ROM drive.
b If the language selection screen
appears, click your language.
c If the model name screen appears, click
your model name.The CD-ROM main
menu will appear.
If this window does not appear, use
Windows
®
Explorer to find and run the
start.exe program from the root directory
of the Brother CD-ROM.
d Click Documentation.
Chapter 1
4
e Click the documentation you want to
read:
HTML documents (3 manuals):
HTML User’s Guide for stand-alone
operations, Software User’s Guide
and Network User’s Guide.
This format is recommended for
viewing on your computer.
PDF documents (4 manuals):
PDF User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide and Quick
Setup Guide.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide: 1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (For Windows
®
XP/Windows
Vista
®
) in Chapter 2
Using ControlCenter3 in Chapter 3
Network Scanning in Chapter 4
ScanSoft™ PaperPort™ 11SE with
OCR How-to-Guides
1
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE with OCR
application.
Viewing documentation (Macintosh
®
) 1
a Turn on your Macintosh
®
.
Insert the Brother CD-ROM labelled
Macintosh
®
into your CD-ROM drive.
b The following window will appear.
c Double-click the Documentation icon.
d If the language selection screen
appears, double-click your language.
e Double-click the top page file to view the
User’s Guide, Software User’s Guide
and Network User’s Guide in HTML
format.
f Click the documentation you want to
read.
User’s Guide
Software User’s Guide
Network User’s Guide
Note
The documents are also available in PDF
format (4 manuals):
PDF User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide and Quick Setup
Guide.
The PDF format is recommended for
printing the manuals.
Double-click Brother Solutions Center
icon to go to the Brother Solutions Center,
where you can view or download the PDF
documents. (Internet access and PDF
Reader software are required.)
General information
5
1
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide: 1
Scanning in Chapter 9
Using ControlCenter2 in Chapter 10
Network Scanning in Chapter 11
Presto!
®
PageManager
®
User's Guide:1
The complete Presto!
®
PageManager
®
User’s Guide can be viewed from the Help
selection in the Presto!
®
PageManager
®
application.
Chapter 1
6
Control panel overview 1
1 One-Touch keys
These 20 keys give you instant access to 40
previously stored numbers.
Shift
Lets you access One-Touch numbers 21 to 40
when held down.
2LCD
Displays messages to help you set up and use
your machine.
3 Status LED
The LED will flash and change colour
depending on the machine’s status.
4 Menu keys:
Menu
Lets you access the menu to program your
settings in this machine.
Clear/Back
Deletes entered data or lets you cancel the
current setting.
OK
Lets you store your settings in the machine.
Volume keys
or
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
a or b
Press to scroll through the menus and options.
5Dialpad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The # key temporarily switches the dialling
mode from Pulse to Tone during a telephone
call.
6Stop/Exit
Stops an operation or exits from a menu.
7Start:
Colour
Lets you start sending faxes or making copies
in full colour.
Mono
Lets you start sending faxes or making copies
in black & white.
General information
7
1
8 Copy keys:
Contrast/Quality
Lets you change the quality or contrast for the
next copy.
Enlarge/Reduce
Reduce or enlarges copies.
Tray Select
Lets you change which tray will be used for the
next copy.
Sort
Sorts multiple copies using the ADF.
Nin1
You can choose N in 1 copy to 2 or 4 pages
onto one page.
9 Duplex
You can choose Duplex to copy on both sides
of paper.
10 Mode keys:
Fax
Puts the machine in Fax mode.
Scan
Puts the machine in Scan mode. (For details
about scanning, see the Software User’s Guide
on the CD-ROM.)
Copy
Puts the machine in Copy mode.
11 Fax and telephone keys:
Tel/R
Lets you answer an incoming call on an
external telephone.
When connected to a PBX, you can use this
key to gain access to an outside line, to recall
an operator, or to transfer a call to another
extension.
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers.
Search/Speed Dial
Lets you look up the stored number in the
quick-dial memory and LDAP server.
You can search the stored number
alphabetically.
It also lets you look up the stored number in
Speed-Dial numbers by pressing Shift and
Search/Speed Dial simultaneously and then
the three-digit number.
Resolution
Sets the resolution when sending a fax.
Chapter 1
8
12 Print keys:
Direct
Lets you print from a USB flash memory drive
or Pictbridge compatible camera connected
directly to the machine.
Secure
When using Secure Function Lock, you can
switch restricted users by holding down Shift
as you press Secure. (See Secure Function
Lock on page 29.)
You can print data saved in memory when you
enter your four-digit password. (For details
about using the Secure key, see the Software
User’s Guide on the CD-ROM.)
Job Cancel
Cancels a programmed print job and clears
print data in the machine’s memory.
General information
9
1
Status LED indications 1
The Status LED (light emitting diode) will flash and change colour depending on the machine’s
status.
The LED indications shown in the table below are used in the illustrations in this chapter.
LED LED Status
LED is off.
Green
Yellow
Red
LED is on.
Green
Yellow
Red
LED is blinking.
LED Machine Status Description
Sleep Mode The power switch is off or the machine is in Sleep mode.
Green
Warming Up The machine is warming up for printing.
Green
Ready The machine is ready to print.
Yellow
Receiving Data The machine is either receiving data from the computer,
processing data in memory, or printing data.
Yellow
Data Remaining in
Memory
Print data remains in the machine’s memory.
Chapter 1
10
Note
When the power switch is off or the machine is in sleep mode, the LED is off.
Red
Service error Follow the steps below.
1. Turn off the power switch.
2. Wait a few seconds, and then turn it back on and try to print
again.
If you cannot clear the error and you see the same service call
indication after turning the machine back on, please call your
Brother dealer.
Red
Cover open The front cover or back cover is open. Close the cover.
Toner life end Replace the toner cartridge with a new one.
Paper error Put paper in the tray or clear the paper jam. Check the LCD
message.
Scan lock Check that the scanner lock lever is released.
Out of memory Memory is full.
Others Check the LCD message.
LED Machine Status Description
11
2
2
Acceptable paper and
other media
2
Recommended paper 2
To get the best print quality, we suggest using
the following paper.
Print quality may vary according to the type of
paper you are using.
You can use the following types of media:
plain paper, labels or envelopes.
For best results, follow the steps below:
Use paper made for plain paper copying.
Use paper that is 75 to 90 g/m
2
.
Use labels which are designed for use in
laser printers.
Avoid touching the printed surface of the
paper immediately after printing.
Use long grain paper with a neutral Ph
value, and a moisture content of approx
5%.
CAUTION
DO NOT load envelopes, labels or thick
paper (more than 105 g/m
2
) into the paper
tray or optional lower tray. It may cause
paper jams.
Type and size of paper 2
The machine loads paper from the installed
standard paper tray, multi-purpose tray, or
optional lower tray.
Standard paper tray 2
Since the standard paper tray is a universal
type, you can use any of the paper sizes (one
paper type and size at a time) listed in the
table in Paper capacity of the paper
trays on page 12. The standard paper tray
can hold up to 250 sheets of Letter/A4, legal
and folio size paper (80 g/m
2
). Paper can be
loaded up to the maximum paper mark on the
sliding paper width guide.
Multi-purpose tray (MP tray) 2
The MP tray can hold up to 50 sheets of
paper (80 g/m
2
) or up to 3 envelopes. Paper
can be loaded up to the maximum paper mark
on the sliding paper width guide.
Optional lower tray (LT-100CL) 2
The optional lower tray can hold up to
500 sheets of Letter/A4, legal and folio size
paper (80 g/m
2
). Paper can be loaded up to
the top line of the maximum paper mark on
the sliding paper width guide.
Loading paper and documents 2
Paper Type Item
Plain paper
Xerox Premier 80 g/m
2
Xerox Business 80 g/m
2
Recycled paper Xerox Recycled Supreme
Labels Avery laser label L7163
Envelope Antalis River series (DL)
Chapter 2
12
The names for the paper trays in the printer driver and this Guide are as follows: 2
Paper capacity of the paper trays 2
1
Folio size is 8 in. × 13 in.
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Tray and optional unit Name
Standard paper tray Tray 1
Optional lower tray Tray 2
Multi-purpose tray MP tray
Paper size Paper types No. of sheets
Paper Tray
(Tray #1)
A4, Letter, Legal,
Executive, A5, A6, B5,
B6 and Folio
1
Plain paper, Thin paper
and Recycled paper
up to 250 (80 g/m
2
)
Multi-purpose tray
(MP tray)
Width: 69.9 to 215.9 mm
(2.75 to 8.5 in.)
Length: 116.0 to 406.4 mm
(4.57 to 16.0 in.)
Plain paper, Thin paper,
Thick paper, Recycled
paper, Bond paper,
Envelope and Labels
up to 50 (plain paper)
(80 g/m
2
)
up to 3 (envelopes)
Paper Tray
(Tray #2)
A4, Letter, Legal,
Executive, A5, B5, B6
and Folio
1
Plain paper, Thin paper
and Recycled paper
up to 500 (80 g/m
2
)
Basis weight (g/m
2
) 75-90
Thickness (µm) 80-110
Roughness (sec.) Higher than 20
Stiffness (cm
3
/100) 90-150
Grain direction Long grain
Volume resistivity (ohm) 10e
9
-10e
11
Surface resistivity (ohm-cm) 10e
9
-10e
12
Filler CaCO
3
(Neutral)
Ash content (wt%) Below 23
Brightness (%) Higher than 80
Opacity (%) Higher than 85
Loading paper and documents
13
2
Handling and using special
paper 2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
Your supplier should be informed that the
paper or envelopes will be used in a colour
laser machine.
Preprinted paper must use inks that can
withstand the temperature of the
machine’s fusing process (200 degrees
centigrade for a period of 0.1 seconds).
If you have selected a cotton bond paper,
paper having a rough surface, such as
cockle or laid finished paper or paper that
is wrinkled or puckered, the paper may
exhibit degraded performance.
Types of paper to avoid 2
CAUTION
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 2 mm or greater
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
Chapter 2
14
Envelopes 2
Most envelopes will be suitable for your
machine. However, some envelopes may
have print-quality problems because of the
way they have been made. A suitable
envelope should have edges with straight,
well-creased folds and the leading edge
should not be thicker than two pieces of
paper. The envelope should lie flat and not be
of baggy or flimsy construction. You should
buy quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
Envelopes can only be fed from the MP tray.
Before you put envelopes in the tray, check
the following:
Envelopes should have a lengthwise
sealing flap.
The sealing flaps should be folded crisply
and correctly (irregularly cut or folded
envelopes may cause paper jams).
Envelopes should have two layers of
paper in the areas circled below.
1 Feeding direction
Note
• Before you print envelopes, you must ‘fan’
the stack to avoid paper jams and
misfeeds.
• Before you print a lot of envelopes, test
one to make sure that the print results are
what you want.
• Envelope joints that are sealed by the
manufacturer should be secure.
• DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
• For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
• We recommend that you do not print
within 15 mm of the edges of the
envelopes.
• See Acceptable paper and other
media on page 11.
1
1
Loading paper and documents
15
2
Types of envelopes to avoid 2
CAUTION
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an
unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs more
than the paper weight specifications for
the machine
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
• with glue on the surface as shown in the
figure below
• with double flaps as shown in the figure
below
• with sealing flaps that have not been
folded at purchase
• with sealing flaps as shown in the figure
below
• with each side folded as shown in the
figure below
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage is not covered
under any Brother warranty or service
agreement.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Chapter 2
16
Labels 2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the belt unit or rollers and cause jams
and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 degrees
Fahrenheit (200 degrees centigrade) for a
period of 0.1 seconds.
Label sheets should not exceed the paper
weight specifications described in this User’s
Guide. Labels exceeding this specification
may not feed or print properly and may cause
damage to your machine.
Labels can be fed from the MP tray only.
Types of labels to avoid 2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
CAUTION
DO NOT feed part used label sheets. The
exposed carrier sheet will damage your
machine.
Unprintable area 2
Unprintable area for copies 2
The printable area begins at approximately
4 mm (0.16 in.) from the top and bottom and
2 mm (0.08 in.) from both sides of the paper.
1 4mm
2 2mm
Note
This unprintable area shown above is for a
single copy or a 1 in 1 copy using A4 size
paper. The unprintable area changes with
the paper size.
2
2
1
1
Loading paper and documents
17
2
Unprintable area when
printing from a computer 2
When using the default driver the printable
area is smaller than the paper size, as shown
below.
Portrait
1 4.23 mm
2 4.23 mm
Landscape
1 4.23 mm
2 4.23 mm
Note
The unprintable area shown above is for
A4 size paper. The unprintable area
changes with the paper size.
Loading paper and
envelopes 2
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
When printing on plain paper 60 to 105 g/m
2
use the paper tray.
For printing on other types of media use the
MP tray (multi-purpose tray).
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Before using paper that has holes in it,
such as organizer sheets, you must ‘fan’
the stack to avoid paper jams and
misfeeds.
2
2
1
1
2
2
1
1
Chapter 2
18
Loading plain paper in the paper tray 2
a Unfold the output paper tray support
flap (1).
b Pull the paper tray completely out of the
machine.
c While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper size. Make sure that the
guides are firmly in the slots.
d Fan the stack of paper well to avoid
paper feeding problems.
e Put the paper into the paper tray with the
top edge of the paper in first and the
print side face down.
Make sure that the paper is flat in the
tray and below the maximum paper
mark (1).
f Push the paper tray firmly back into the
machine.
1
1
1
Loading paper and documents
19
2
Loading envelopes or other media in
the multi-purpose tray (MP tray) 2
Use the MP tray when printing envelopes,
labels, and thick paper.
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Unfold the output paper tray support
flap (1).
b Open the MP tray and lower it gently.
c Pull out the MP tray support flap (1).
d Put the envelopes (up to 3) or media in
the MP tray with the top edge first and
the print side face up.
1
1
Chapter 2
20
Loading documents 2
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF (automatic
document feeder) 2
The ADF can hold up to 50 pages and feeds
each sheet individually. Use standard
80 g/m
2
paper and always fan the pages
before putting them in the ADF.
CAUTION
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper-clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
Make sure documents written with ink are
completely dry.
Documents to be faxed must be from
147.3 to 215.9 mm (5.8 to 8.5 inches)
wide and 147.3 to 356 mm (5.8 to
14 inches) long, and of a standard weight
(80 g/m
2
).
a Unfold the ADF document output
support flap (1) and the ADF support
flap (2).
b Fan the pages well.
c Place your document, face up top edge
first, in the ADF until you feel it touch the
feed roller.
d Adjust the paper guides to fit the width of
your document.
CAUTION
To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
To scan non-standard documents see
Using the scanner glass on page 21.
Loading paper and documents
21
2
Using the scanner glass 2
You can use the scanner glass to fax, scan,
or copy the pages of a book or one page at a
time. Documents can be up to 215.9 mm
wide to 355.6 mm long (8.5 inches wide to
14 inches long).
To use the scanner glass, the ADF must be
empty.
a Lift the document cover.
b Using the document guidelines on the
left, centre the document face down on
the scanner glass.
c Close the document cover.
CAUTION
If the document is a book or is thick, DO
NOT slam the cover or press on it.
22
3
Mode timer 3
The machine has three mode keys on the
control panel: Fax, Scan, and Copy.
You can set how much time the machine
takes after the last Copy or Scan operation to
return to Fax mode. If you choose Off, the
machine will stay in the mode you used last.
Also, this setting sets the time the machine
will change from individual user to public user
when using Secure Function Lock.
(See Secure Function Lock on page 29.)
a Press Menu, 1, 1.
11.Mode Timer
a 2 Mins
5 Mins
b Off
Select ab or OK
b Press a or b to choose 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
c Press Stop/Exit.
Paper settings 3
Paper type 3
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
a Do one of the following:
To set the paper type for the
MP Tray press Menu, 1, 2, 1.
To set the paper type for Tray#1
press Menu, 1, 2, 2.
To set the paper type for Tray#2
press Menu, 1, 2, 3 if you installed
the optional tray.
12.Paper Type
1.MP Tray
a Plain
b Thick
Select ab or OK
b Do one of the following:
For Tray#1 and Tray#2 press a or
b to choose Thin, Plain or
Recycled Paper.
For MP Tray press a or b to choose
Thin, Plain, Thick, Thicker or
Recycled Paper.
Press OK.
c Press Stop/Exit.
General setup 3
General setup
23
3
Paper size 3
You can use nine sizes of paper for printing
copies: A4, Letter, Legal, Executive, A5, A6,
B5, B6 and Folio, and four sizes for printing
faxes: A4, Letter, Legal or Folio (8"×13").
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
a Do one of the following:
To set the paper size for the
MP Tray press Menu, 1, 3, 1.
To set the paper size for Tray#1
press Menu, 1, 3, 2.
To set the paper size for Tray#2
press Menu, 1, 3, 3 if you installed
the optional tray.
13.Paper Size
1.MP Tray
a A4
b Letter
Select ab or OK
b Press a or b to choose A4, Letter,
Legal, Executive, A5, A6, B5, B6,
Folio or Any.
Press OK.
c Press Stop/Exit.
Note
• Any (size) appears only when you choose
the MP tray (Menu, 1, 3, 1).
• If you choose Any for the MP Tray Paper
Size, you must choose MP Only for the
Tray Use setting.
• You cannot use the Any Paper Size option
for the MP tray when making N in 1
copies. You must choose one of the other
available Paper Size selections for the MP
tray.
• A6 size is not available for the optional
Tray #2.
Tray use in copy mode 3
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
1
, the machine loads the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
To change the tray setting follow the
instructions below:
a Press Menu, 1, 7, 1.
17.Tray Use
1.Copy
a MP>T1
b T1>MP
Select ab or OK
b Press a or b to choose Tray#1 Only,
Tray#2 Only
1
, MP Only,
MP>T1>T2
1
or T1>T2
1
>MP.
Press OK.
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
c Press Stop/Exit.
Note
• The ADF can detect the document size.
When loading the documents from the
ADF and MP>T1>T2 or T1>T2>MP is
selected, the machine looks for the tray
with the most suitable paper and pulls
paper from that tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
Chapter 3
24
Tray use in fax mode 3
You can change the default tray that the
machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
1
, the machine loads the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
When you choose T1>T2
1
>MP, the machine
takes paper from Tray #1 until it is empty,
then from Tray #2, and then from the MP tray.
When you choose MP>T1>T2
1
, the machine
takes paper from the MP tray until it is empty,
then from Tray #1, and then from Tray #2.
Note
• You can use four sizes of paper for
printing faxes: A4, Letter, Legal or Folio.
When a suitable size is not in any of the
trays received faxes will be stored in the
machine’s memory and
Check Paper Size will appear on the
LCD. (For details, see Error and
maintenance messages on page 131.)
• If the tray is out of paper and received
faxes are in the machine’s memory,
No Paper will appear on the LCD. Insert
paper in the empty tray.
a Press Menu, 1, 7, 2.
17.Tray Use
2.Fax
a MP>T1
b T1>MP
Select ab or OK
b Press a or b to choose Tray#1 Only,
Tray#2 Only, MP Only, MP>T1>T2
1
or T1>T2
1
>MP.
Press OK.
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
c Press Stop/Exit.
Tray use in print mode 3
You can change the default tray the machine
will use for printing from your computer.
a Press Menu, 1, 7, 3.
17.Tray Use
3.Print
a MP>T1
b T1>MP
Select ab or OK
b Press a or b to choose Tray#1 Only,
Tray#2 Only
1
, MP Only,
MP>T1>T2
1
or T1>T2
1
>MP.
Press OK.
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
c Press Stop/Exit.
Note
• The setting in the printer driver will take
priority over the setting made on the
control panel.
• If the control panel is set to
Tray#1 Only, MP Only or
Tray#2 Only
1
and you choose Auto
Select in the printer driver, the machine
loads the paper from that tray.
1
Tray#2 Only or T2 appears only if the optional tray
is installed.
General setup
25
3
Volume settings 3
Ring volume 3
You can choose a ring volume level from a
range of settings, from High to Off.
While in Fax mode press or to
adjust the volume level. The LCD shows the
current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the ring volume through
the menu:
a Press Menu, 1, 4, 1.
14.Volume
1.Ring
a Med
b High
Select ab or OK
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
Beeper volume 3
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax. You can
choose a range of volume levels, from High
to Off.
a Press Menu, 1, 4, 2.
14.Volume
2.Beeper
a Med
b High
Select ab or OK
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
Speaker volume 3
You can choose a range of speaker volume
levels, from High to Off.
You can change the speaker volume through
the menu:
a Press Menu, 1, 4, 3.
14.Volume
3.Speaker
a Med
b High
Select ab or OK
b Press a or b to choose Off, Low, Med or
High.
Press OK.
c Press Stop/Exit.
Chapter 3
26
Automatic daylight
savings time 3
You can set the machine to change
automatically for Daylight Savings Time. It
will set itself forward one hour in the Spring,
and back one hour in the Autumn.
a Press Menu, 1, 5.
15.Auto Daylight
a On
b Off
Select ab or OK
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Ecology features 3
Toner save 3
You can save toner using this feature. When
you set toner save to On, print appears
lighter. The default setting is Off.
a Press Menu, 1, 6, 1.
16.Ecology
1.Toner Save
a On
b Off
Select ab or OK
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Note
We DO NOT recommend Toner Save for
printing Photo or Greyscale images.
Sleep time 3
Setting the sleep time reduces power
consumption by turning off the fuser while the
machine is idle.
You can choose how long the machine must
be idle (from 000 to 240 minutes) before it
goes into sleep mode. When the machine
receives a fax, computer data, or makes a
copy, the timer will be reset. The default
setting is 005 minutes.
While the machine is in sleep mode the LCD
will display Sleep. When printing or copying
in sleep mode, there will be a short delay
while the fuser warms up.
a Press Menu, 1, 6, 2.
16.Ecology
2.Sleep Time
005Min
Enter & OK Key
b Enter the length of time the machine is
idle before entering sleep mode
(000 to 240).
Press OK.
c Press Stop/Exit.
General setup
27
3
Turning off the scanner
lamp 3
The scanner lamp stays on for 30 minutes
before automatically switching off to preserve
the life of the lamp and reduce power
consumption.
To turn the scanner lamp off manually press
the d and c keys simultaneously. The scanner
lamp will remain turned off until the next time
you use the scanning feature.
Note
Turning the lamp off regularly will reduce
the lamp’s life.
LCD contrast 3
You can change the contrast to make the
LCD look lighter or darker.
a Press Menu, 1, 8.
18.LCD Contrast
-nnonn+
Select dc&OK
b Press c to make the LCD darker. Or,
press d to make the LCD lighter.
Press OK.
c Press Stop/Exit.
28
4
Security 4
You can set up your machine with multiple
levels of security using Setting Lock and
Secure Function Lock. You will not be able to
continue to schedule Delayed Faxes.
However, any prescheduled Delayed Faxes
will be sent even if you turn on Secure
Function Lock, so they won’t be lost.
Setting lock 4
Setting Lock lets you set a password to stop
other people from accidentally changing your
machine settings.
Make a careful note of your password. If you
forget it, please call your Brother dealer.
While Setting Lock is On, you cannot change
the following settings without a password:
Date/Time
Station ID
Quick-Dial settings
Mode Timer
Paper Type
Paper Size
Volume
Auto Daylight
Ecology
Tray Use
LCD Contrast
Setting Lock
Secure Function Lock
Setting up the password 4
a Press Menu, 1, 9, 1.
19.Security
1.Setting Lock
New Passwd:XXXX
Enter & OK Key
b Enter a four-digit number for the
password using numbers 0-9, l or #.
Press OK.
c Re-enter your password when the LCD
shows Verify:.
Press OK.
d Press Stop/Exit.
Changing your setting lock password 4
a Press Menu, 1, 9, 1.
19.Security
1.Setting Lock
a On
b Set Password
Select ab or OK
b Press a or b to choose Set Password.
Press OK.
c Enter your four-digit password.
Press OK.
d Enter a four-digit number for the new
password.
Press OK.
e Re-enter your new password when the
LCD shows Verify:.
Press OK.
f Press Stop/Exit.
Security features 4
Security features
29
4
Turning setting lock on/off 4
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
Turning setting lock on 4
a Press Menu, 1, 9, 1.
19.Security
1.Setting Lock
a On
b Set Password
Select ab or OK
b Press a or b to choose On.
Press OK.
c Enter your four-digit password.
Press OK.
d Press Stop/Exit.
Turning setting lock off 4
a Press Menu, 1, 9, 1.
19.Security
1.Setting Lock
Password:XXXX
Enter & OK Key
b Enter your four-digit password.
Press OK twice.
c Press Stop/Exit.
Secure Function Lock 4
Secure Function Lock lets you restrict Public
access to certain machine functions (Fax Tx,
Fax Rx, Copy, Scan and Print
1
).
This feature also prevents users from
changing the Default settings of the machine
by limiting access to the Menu settings.
Disabling at least one function is required to
turn on Secure Function Lock for the Public
user.
Access to restricted operations can be
enabled by creating a restricted user.
Restricted users must select the stored name
and enter a password to use the machine.
Make a careful note of your password. If you
forget it, please call your Brother dealer.
1
Print includes PC-Fax Send as well as print jobs.
Note
• You can set up to 25 individual users and
one Public user.
• When you set up a Public user, you can
restrict one or more of the machine’s
functions to all users who do not have a
password.
• Only administrators can set limitations
and make changes for each user.
• When Print is disabled, PC print jobs will
be lost without notification.
• When Secure Function Lock is on, you
can only use 21.Contrast,
26.Polled TX or 27.Coverpg Setup
in the Fax menu.
• Polling Receive is enabled only when the
both Fax Tx and Fax Rx are enabled.
Chapter 4
30
Setting the password for the
administrator 4
The password you set in these steps is for the
administrator. This password is used to set
up users and to turn Secure Function Lock on
or off. See Setting up restricted
users on page 31 and Turning Secure
Function Lock on on page 31.
a Press Menu, 1, 9, 2.
19.Security
2.Function Lock
New Passwd:XXXX
Enter & OK Key
b Enter a four-digit number for the
password using numbers 0-9, l or #.
Press OK.
c Re-enter the password when the LCD
shows Verify.
Press OK.
d Press Stop/Exit.
Setting up the Public user 4
You can set up the Public user. Public users
do not need to enter a password.
Note
You must disable at least one function to
turn on Secure Function Lock for Public
user.
a Press Menu, 1, 9, 2.
19.Security
2.Function Lock
a Lock OffiOn
b Set Password
Select ab or OK
b Press a or b to select Setup User.
Press OK.
c Enter the administrator password.
Press OK.
19.Security
Setup User
a Public
b User01
Select ab or OK
d Press a or b to select Public.
Press OK.
e Press a or b to select Enable or
Disable for Fax Tx.
Press OK.
After you have set Fax Tx, repeat this
step for Fax Rx, Copy(Color),
Copy(B&W), Scan and Print.
Press OK.
Note
You can set PC print for only the Public
user. When Print is disabled for the Public
user, all restricted users will be unable to
use the Print function.
f Press Stop/Exit.
Security features
31
4
Setting up restricted users 4
You can set up users with restrictions and a
password.
a Press Menu, 1, 9, 2.
19.Security
2.Function Lock
a Lock OffiOn
b Set Password
Select ab or OK
b Press a or b to select Setup User.
Press OK.
c Enter the administrator password.
Press OK.
19.Security
Setup User
a Public
b User01
Select ab or OK
d Press a or b to select User01.
Press OK.
e Use the numeric keys to enter the user
name. (See Entering text on page 220.)
Press OK.
f Enter a four-digit password for the user.
Press OK.
g Press a or b to select Enable or
Disable for Fax Tx.
Press OK.
After you have set Fax Tx, repeat this
step for Fax Rx, Copy(Color),
Copy(B&W) and Scan.
Press OK.
h Repeat d to g for entering each
additional user and password.
i Press Stop/Exit.
Note
You cannot use the same password as
another user’s password.
Turning Secure Function
Lock on/off 4
If you enter the wrong password when
following the instructions below, the LCD will
show Wrong Password. Re-enter the
correct password.
Turning Secure Function
Lock on 4
a Press Menu, 1, 9, 2.
19.Security
2.Function Lock
a Lock OffiOn
b Set Password
Select ab or OK
b Press a or b to select Lock OffiOn.
Press OK.
c Enter your four-digit administrator
password.
Press OK.
Turning Secure Function
Lock off 4
a Press Menu, 1, 9, 2.
19.Security
2.Function Lock
a Lock OniOff
b Change User
Select ab or OK
b Press a or b to select Lock OniOff.
Press OK.
c Enter your four-digit administrator
password.
Press OK.
Chapter 4
32
Switching Users 4
This setting allows a restricted user to log on
the machine when Secure Function Lock is
turned on.
Note
After a restricted user has finished using
the machine, it will return to the Public
setting within the same time as the Mode
Timer setting (Menu, 1, 1). (See Mode
timer on page 22. Also, you can exit from
an individual user by pressing the lighted
Mode key.)
a Hold down Shift as you press Secure.
Function Lock
Change User
PIN:XXXX
Pls enter PIN
b Enter your four-digit password.
Press OK.
When Copy mode is disabled:
a Press Copy key.
Access Denied
PIN:
Pls enter PIN
b Enter your four-digit password.
Press OK.
When Scan mode is disabled:
a Press Scan key.
Access Denied
PIN:
Pls enter PIN
b Enter your four-digit password.
Press OK.
Section II
Fax II
Sending a fax 34
Receiving a fax 44
Telephone and external devices 50
Dialling and storing numbers 57
Remote fax options (black & white only) 64
Polling 71
Printing reports 75
34
5
How to fax 5
Entering fax mode 5
To enter fax mode press (Fax), and the
key will glow blue.
Sending a single-sided fax
from the ADF 5
Using the ADF to send your faxes is the
easiest way.
a Make sure you are in Fax mode .
b Put your document face up in the ADF.
c Dial the fax number. (See How to
dial on page 57.)
d Press Mono Start or Colour Start.
If you press Mono Start, the
machine scans the pages into
memory and then sends the
document.
If you press Colour Start, the
machine starts dialling and sends the
document in real time.
Note
• To cancel a fax in progress press
Stop/Exit.
• If the Out of Memory message appears
while scanning a B&W document into
memory, press Stop/Exit to cancel or
Mono Start to send the scanned pages.
Sending a 2-sided fax from
the ADF 5
You can send a 2-sided document from the
ADF. To cancel a fax in progress press
Stop/Exit.
a Make sure you are in Fax mode .
b Place your document in the ADF.
c Press Duplex.
d Dial the fax number. (See How to
dial on page 57.)
e Press Mono Start.
Note
Legal size 2-sided documents cannot be
faxed from the ADF.
Sending a fax 5
Sending a fax
35
5
Changing a 2-sided fax layout 5
You need to choose the duplex scanning
format before you send a fax. The format you
choose will depend on the layout of your
2-sided document.
a Press Menu, 1, 0, 2.
10.Document Scan
2.Duplex Scan
a Long edge
b Short edge
Select ab or OK
b Do one of the following:
If your document is flipped on the
Long edge, press a or b to choose
Long edge.
Press OK.
If your document is flipped on the
Short edge, press a or b to choose
Short edge.
Press OK.
c Press Stop/Exit.
Sending a fax from the
scanner glass 5
You can use the scanner glass to fax the
pages of a book, or a single page at a time.
The documents can be up to Letter or A4,
Legal or Folio size.
You can only send single page colour faxes
from the scanner glass.
a Make sure you are in Fax mode .
b Put your document face down on the
scanner glass.
c Dial the fax number. (See How to
dial on page 57.)
d Press Mono Start or Colour Start.
If you press Mono Start, the
machine starts scanning the first
page. Go to e.
If you press Colour Start, the
machine starts sending. Go to g.
e After the machine scans the page, the
LCD will prompt you to choose one of
the options below:
Flatbed Fax:
Next Page?
a 1.Yes
b 2.No (Send)
Select ab or OK
Press 1 to send another page.
Go to f.
Press 2 or Mono Start to send the
document. Go to g.
f Place the next page on the scanner
glass, press OK. Repeat e and f for
each additional page.
Flatbed Fax:
Set Next Page
Then Press OK
Long edge
Portrait Landscape
Short edge
Portrait Landscape
Chapter 5
36
g Your machine will automatically send
the fax.
Note
• Press Stop/Exit to cancel a fax in
progress.
• When faxing multiple pages from the
scanner glass, real time transmission
should be set to Off.
Faxing legal size documents
from the scanner glass 5
When faxing legal size documents, you need
to set the scan glass size to Legal/Folio
otherwise a portion of your faxes will be
missing.
a Make sure you are in Fax mode .
b Press Menu, 1, 0, 1.
10.Document Scan
1.Glass ScanSize
a A4/Letter
b Legal/Folio
Select ab or OK
c Press a or b to choose Legal/Folio.
Press OK.
d Press Stop/Exit.
Cancelling a fax in progress 5
Press Stop/Exit to cancel a fax in progress. If
the machine is already dialling or sending the
fax you will also need to press 1 to confirm.
Broadcasting
(black & white only) 5
Broadcasting lets you send the same fax
message to more than one fax number. You
can include Groups, One-Touch, Speed-Dial
numbers and up to 50 manually dialled
numbers in the same broadcast.
You can broadcast up to 390 different
numbers. This will depend on how many
groups, access codes or credit card numbers
you have stored, and on how many delayed
or stored faxes in memory.
Note
Use the Search/Speed Dial to help you
choose numbers easily.
a Make sure you are in Fax mode .
b Load your document.
c Enter a number.
Press OK.
You can use either a One-Touch,
Speed-Dial, a Group number, or a
number manually entered using the dial
pad. (See How to dial on page 57.)
d Repeat c until you have entered all the
fax numbers you want to broadcast to.
e Press Mono Start.
After the broadcast is finished the machine
will print a broadcast report to let you know
the results.
Sending a fax
37
5
Note
• You can only send to IFAX numbers in
Standard, Fine or Photo resolution.
• The Scan profile of the One-Touch,
Speed-Dial or Group number you choose
first will be applied to the broadcast.
• If the fax resolution of the fax number you
choose first is
S.Fine
and you enter a
stored IFAX number,
Select:Std/Fine
will appear on the LCD. Press
Resolution
and choose
Standard
,
Fine
or
Photo
,
then re-enter the IFAX number. If you want
to enter other numbers, go back to
c
.
Cancelling a broadcast in
progress 5
While broadcasting you can cancel the fax
currently being sent or the whole broadcast
job.
a Press Menu, 2, 6.
The LCD will display the fax being
dialled (for example,
#001 0123456789) and the broadcast
job number (for example,
Broadcast#001):
26.Remaining Jobs
a #001 0123456789
b Broadcast#001
Select ab or OK
b Press a or b to choose the job number
you want to cancel.
Press OK.
c Press 1 to clear the job number or 2 to
exit.
If you chose to only cancel the fax
currently being sent in b, the machine
will ask you if you want to cancel the
broadcast. Press 1 to clear the whole
broadcast job or 2 to exit.
d Press Stop/Exit.
Additional sending
operations 5
Sending faxes using multiple
settings 5
Before you send a fax, you can change any
combination of these settings: contrast,
resolution, overseas mode, delayed fax timer,
polling transmission, real time transmission
or cover page settings.
a Make sure you are in Fax mode .
After each setting is accepted, the LCD
asks if you want to enter more settings:
22.Setup Send
Next?
a 1.Yes
b 2.No
Select ab or OK
b Do one of the following:
To choose more settings, press 1.
The LCD returns to the Setup Send
menu so you can choose another
setting.
If you have finished choosing
settings, press 2 and go to the next
step for sending your fax.
Chapter 5
38
Electronic cover page
(black & white only) 5
This feature will not work unless you have
already programmed your Station ID.
(See the Quick Setup Guide.)
You can automatically send a cover page
with every fax. Your cover page includes your
Station ID, a comment, and the name stored
in the One-Touch or Speed-Dial memory.
By choosing Next Fax:On you can also
display the number of pages on the cover
page.
You can choose one of the following preset
comments.
1.Comment Off
2.Please Call
3.Urgent
4.Confidential
Instead of using one of the preset comments,
you can enter two personal messages of your
own, up to 27 characters long. Use the chart
on page 220 for help entering characters.
(See Composing your own
comments on page 38.)
5.(User Defined)
6.(User Defined)
Note
You can send the cover page only for a
black & white fax. If you press
Colour Start to send a fax, the cover
page will not be sent.
Composing your own comments 5
You can set up two comments of your own.
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 8.
22.Setup Send
8.Coverpage Note
a 5.
b 6.
Select ab or OK
c Press a or b to choose 5 or 6 to store
your own comment.
Press OK.
d Enter your own comment using the dial
pad.
Press OK.
Use the chart on page 220 for help entering
characters.
Send a cover page for the next fax 5
If you want to send a cover page only for the
next fax, your machine will ask you to enter
the number of pages you are sending so it
can be printed on the cover page.
a Make sure you are in Fax mode .
b Load your document.
c Press Menu, 2, 2, 7.
22.Setup Send
7.Coverpg Setup
a Next Fax:On
b Next Fax:Off
Select ab or OK
d Press a or b to choose Next Fax:On
(or Next Fax:Off).
Press OK.
e Press a or b to choose a comment.
Press OK.
Sending a fax
39
5
f Enter two digits to show the number of
pages you are sending.
Press OK.
For example, enter 0, 2 for 2 pages or
0, 0 to leave the number of pages blank.
If you make a mistake, press d or
Clear/Back to back up and re-enter the
number of pages.
Send a cover page for all faxes 5
You can set the machine to send a cover
page whenever you send a fax.
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 7.
22.Setup Send
7.Coverpg Setup
a Next Fax:On
b Next Fax:Off
Select ab or OK
c Press a or b to choose On (or Off).
Press OK.
d Press a or b to choose a comment.
Press OK.
Using a printed cover page 5
If you want to use a printed cover page that
you can write on, you can print the sample
page and attach it to your fax.
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 7.
22.Setup Send
7.Coverpg Setup
a Next Fax:On
b Next Fax:Off
Select ab or OK
c Press a or b to choose Print Sample.
Press OK.
d Press Mono Start or Colour Start.
Your machine will print a copy of your
cover page.
e Press Stop/Exit.
Contrast 5
For most documents the default setting of
Auto will give the best results. It
automatically chooses the suitable contrast
for your document.
If your document is very light or dark,
changing the contrast may improve the
quality of the fax.
Use Dark to make the faxed document
lighter.
Use Light to make the faxed document
darker.
a Make sure you are in Fax mode .
b Load your document.
c Press Menu, 2, 2, 1.
22.Setup Send
1.Contrast
a Auto
b Light
Select ab or OK
d Press a or b to choose Auto, Light or
Dark.
Press OK.
Note
Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting if you choose Photo as the Fax
Resolution.
Chapter 5
40
Changing fax resolution 5
The quality of a fax can be improved by
changing the fax resolution. Resolution can
be changed for the next fax or for all faxes.
To change the fax resolution for the
next fax 5
a Make sure you are in Fax mode .
b Load your document.
c Press Resolution, then a or b to choose
the resolution.
Press OK.
To change the default fax resolution 5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 2.
22.Setup Send
2.Fax Resolution
a Standard
b Fine
Select ab or OK
c Press a or b to choose the resolution
you want.
Press OK.
Note
You can choose four different resolution
settings for black & white faxes and two for
colour.
If you choose S.Fine or Photo and then
use the Colour Start key to send a fax,
the machine will send the fax using the
Fine setting.
Monochrome
Standard Suitable for most typed
documents.
Fine Good for small print and
transmits a little slower than
Standard resolution.
S.Fine Good for small print or artwork
and transmits slower than Fine
resolution.
Photo Use when the document has
varying shades of grey or is a
photograph. This has the
slowest transmission.
Colour
Standard Suitable for most typed
documents.
Fine Use when the document is a
photograph. The transmission
time is slower than Standard
resolution.
Sending a fax
41
5
Dual access
(black & white only) 5
Your machine supports dual access, which
lets you dial a number and begin scanning a
fax into memory while you are already
sending or receiving a fax.
The LCD will show the new job number. The
number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
Note
• Your machine normally uses dual access.
• If you get an Out of Memory message
while scanning the first page of a fax,
press Stop/Exit to cancel scanning. If you
get an Out of Memory message while
scanning a subsequent page, you can
press Mono Start to send the pages
scanned so far, or press Stop/Exit to
cancel the operation.
Real time transmission 5
When you are sending a fax, the machine will
scan the documents into the memory before
sending. Then, as soon as the telephone line
is free, the machine will start dialling and
sending.
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can set
Real Time TX to On for all documents or
Next Fax:On for the next fax only.
Sending in real time for all faxes 5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 5.
22.Setup Send
5.Real Time TX
a On
b Off
Select ab or OK
c Press a or b to choose On.
Press OK.
Sending in real time for the next fax
only 5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 5.
22.Setup Send
5.Real Time TX
a On
b Off
Select ab or OK
c Press a or b to choose Next Fax:On.
Press OK.
Note
In Real Time Transmission, the automatic
redial feature does not work when using
the scanner glass.
Not sending in real time for the next
fax only 5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 5.
22.Setup Send
5.Real Time TX
a On
b Off
Select ab or OK
c Press a or b to choose Next Fax:Off.
Press OK.
Note
• If the memory is full or you are sending a
colour fax, the machine will send the
document in real time (even if
Real Time TX is set to Off).
• In Real Time Transmission, the automatic
redial feature does not work when using
the scanner glass.
Chapter 5
42
Overseas mode 5
If you are having difficulty sending a fax
overseas due to a bad connection, then
turning on the overseas mode may help.
This is a temporary setting, and will only be
active for your next fax.
a Make sure you are in Fax mode .
b Load your document.
c Press Menu, 2, 2, 9.
22.Setup Send
9.Overseas Mode
a On
b Off
Select ab or OK
d Press a or b to choose On (or Off).
Press OK.
Delayed fax
(black & white only) 5
You can store up to 50 faxes in the memory
to be sent within a twenty four hour period.
a Make sure you are in Fax mode .
b Load your document.
c Press Menu, 2, 2, 3.
22.Setup Send
3.Delayed Fax
Set Time=00:00
Enter & OK Key
d Enter the time you want the fax to be
sent (in 24-hour format).
(For example, enter 19:45 for 7:45 PM.)
Press OK.
The number of pages you can scan into the
memory depends on the amount of data
printed on each page.
Delayed batch transmission
(black & white only) 5
Before sending the delayed faxes, your
machine will help you economize by sorting
all the faxes in the memory by destination and
scheduled time.
All delayed faxes that are scheduled to be
sent at the same time to the same fax number
will be sent as one fax to save transmission
time.
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 4.
22.Setup Send
4.Batch TX
a On
b Off
Select ab or OK
c Press a or b to choose On (or Off).
Press OK.
d Press Stop/Exit.
Sending a fax
43
5
Checking and cancelling
waiting jobs 5
Check which jobs are still waiting in the
memory to be sent. If there are no jobs, the
LCD will show No Jobs Waiting. You can
cancel a fax job that is stored and waiting in
the memory.
a Press Menu, 2, 6.
26.Remaining Jobs
a #001 12:34 BROTHER
#002 15:30 BIE
b #003 17:30 ABCDEFG
Select ab or OK
The number of jobs still to be sent will be
displayed.
b Do one of the following:
Press a or b to scroll though the
waiting jobs, press OK to choose a
job, and then press 1 to cancel it.
Press 2 to exit without cancelling.
c When you have finished, press
Stop/Exit.
Sending a fax manually 5
Manual transmission 5
Manual transmission lets you hear the
dialling, ringing and fax-receiving tones while
sending a fax.
a Make sure you are in Fax mode .
b Load your document.
c Pick up the handset of an external
telephone and listen for a dial tone.
d Dial the fax number you want to call.
e When you hear the fax tone, press
Mono Start or Colour Start.
If you are using the scanner glass
press 1 to send a fax.
f If you picked up the hand set of an
external phone, replace it.
Out of memory message 5
If you get an Out of Memory message
while scanning the first page of a fax, press
Stop/Exit to cancel the fax.
If you get an Out of Memory message
while scanning a subsequent page, you will
have the option to press Mono Start to send
the pages scanned so far, or to press
Stop/Exit to cancel the operation.
Note
If you get an Out of Memory message
while faxing and you do not want to delete
your stored faxes to clear the memory,
you can send the fax in real time.
(See Real time transmission on page 41.)
44
6
Receive modes 6
You must choose a receive mode depending on the external devices and telephone services you
have on your line. The diagrams below will help you choose the correct mode. (For more detailed
information about the receive modes, see Using receive modes on page 45.)
Choosing the receive mode 6
Receiving a fax 6
To set the receive mode follow the instructions below.
a Press Menu, 0, 1.
b Press a or b to choose the receive mode.
Press OK.
c Press Stop/Exit.
01.Receive Mode
a Fax Only
Fax/Tel
b External TAD
Select ab or OK
The LCD will display the current receive mode.
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
Fax Only
No
No
No
Manual
Yes
External TAD
Fax/Tel
Are you using the voice message function of
an external telephone answering device?
Do you want the machine to answer fax and
telephone calls automatically?
Yes
Receiving a fax
45
6
Using receive modes 6
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes. (See Ring delay on page 46.)
Fax Only 6
Fax Only mode will automatically answer
every call as a fax.
Fax/Tel 6
Fax/Tel mode helps you automatically
manage incoming calls, by recognising
whether they are fax or voice calls and
dealing with them in one of the following
ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
double ring made by your machine.
(Also see F/T ring time on page 46 and Ring
delay on page 46.)
Manual 6
Manual mode turns off all automatic
answering functions unless you are using the
BT Call sign
1
feature.
1
BT Call Sign is for U.K. only.
To receive a fax in Manual mode lift the
handset of the external telephone. When you
hear fax tones (short repeating beeps), press
Mono Start or Colour Start, and then press
2 to receive a fax. You can also use the Fax
Detect feature to receive faxes by lifting a
handset on the same line as the machine.
(Also see Fax Detect on page 47.)
External TAD 6
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in one of
the following ways:
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD on page 52.)
Chapter 6
46
Receive mode settings6
Ring delay 6
The ring delay sets the number of times the
machine rings before it answers in Fax Only
and Fax/Tel modes.
If you have external or extension telephones
on the same line as the machine or subscribe
to the BT Call Sign
1
service, keep the
maximum number of rings. (See Operation
from extension telephones on page 53 and
Fax Detect on page 47.)
1
BT Call Sign is for U.K. only.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 1.
21.Setup Receive
1.Ring Delay
a 02
b 03
Select ab or OK
c Press a or b to choose how many times
the line rings before the machine
answers.
Press OK.
d Press Stop/Exit.
F/T ring time 6
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring (a fast
double-ring) for the time you have set in the
F/T ring time setting. If you hear the F/T ring
it means that you have a voice caller on the
line.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone. (For more information see
Using remote codes on page 55.)
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 2.
21.Setup Receive
2.F/T Ring Time
a 30 Secs
b 40 Secs
Select ab or OK
c Press a or b to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or 70
seconds).
Press OK.
d Press Stop/Exit.
Receiving a fax
47
6
Fax Detect 6
Turning fax detect On allows the machine to
receive fax calls automatically if you lift any
handset on the same line as the machine.
When you see Receiving on the LCD or
when you hear ‘chirps’ through the handset of
an extension telephone connected to another
telephone wall socket, just replace the
handset and your machine will receive the
fax.
If this feature is set to On, but your machine
does not connect a fax call when you lift the
handset of an extension or external
telephone, press l51 on the external or
extension telephone. (See Operation from
extension telephones on page 53.)
Note
• You need to turn the Remote Codes
setting to on to use the Fax Receive Code
l51. (See Using remote
codes on page 55.)
• If you use a modem, or send faxes from a
computer, on the same line and your
machine intercepts them, set fax detect to
Off.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 3.
21.Setup Receive
3.Fax Detect
a On
b Off
Select ab or OK
c Press a or b to choose On or Off.
Press OK.
d Press Stop/Exit.
Setting the print density 6
You can adjust the print density to make your
printed pages darker or lighter.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 7.
21.Setup Receive
7.Print Density
-nnonn+
Select dc&OK
c Press c to make the print darker.
Or, press d to make the print lighter.
Press OK.
d Press Stop/Exit.
Chapter 6
48
Additional receiving
operations 6
Printing a reduced incoming
fax 6
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of A4, Letter, Legal or Folio size
paper.
The machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting (Menu, 1, 3).
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 5.
21.Setup Receive
5.Auto Reduction
a On
b Off
Select ab or OK
c Press a or b to choose On (or Off).
Press OK.
d Press Stop/Exit.
Duplex (2-sided) printing for
Fax mode 6
If you set Duplex to
On
for fax receive the machine
will print received faxes on both sides of paper.
You can use A4, Letter, Legal or Folio
(8”x13”) size of paper for this function.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 0.
21.Setup Receive
0.Duplex
a On
b Off
Select ab or OK
c Press a or b to choose On (or Off).
Press OK.
d Press Stop/Exit.
Note
When you turn Duplex on the auto
reduction feature is also turned on.
Setting the fax receive stamp
(black & white only) 6
You can set the machine to print the received
date and time in the top centre of each
received fax page.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 9.
21.Setup Receive
9.Fax Rx Stamp
a On
b Off
Select ab or OK
c Press a or b to choose On (or Off).
Press OK.
d Press Stop/Exit.
Note
• The received time and date will not appear
when using Internet Fax.
• Make sure you have set the current date
and time in the machine.
Receiving a fax
49
6
Receiving faxes into memory
(black & white only) 6
As soon as the paper tray becomes empty
during fax reception, the screen will display
No Paper, asking you to put paper in the
paper tray. (See Loading paper and
envelopes on page 17.) If you are unable to
put paper in the paper tray the following will
happen:
If Memory Receive is On: 6
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available.
Further incoming faxes will also be stored into
memory until the memory is full. When the
memory is full the machine will stop
automatically answering calls. To print the
faxes, put fresh paper in the tray.
If Memory Receive is Off: 6
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available. The
machine will then stop automatically
answering calls until fresh paper is put in the
paper tray. To print the last fax you received,
put fresh paper in the tray.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 6.
c Press a or b to choose On or Off.
Press OK.
d Press Stop/Exit.
Printing a fax from the
memory 6
If you are using the Fax Storage feature
(Menu, 2, 5, 1), you can still print a fax from
the memory when you are at your machine.
See Fax storage on page 65.
a Press Menu, 2, 5, 3.
25.Remote Fax Opt
3.Print Document
Press Start
b Press Mono Start or Colour Start.
c Press Stop/Exit.
50
7
Telephone line
services
7
Setting the telephone line
type 7
If you are connecting the machine to a line that
features a PBX or ISDN to send and receive
faxes, it is necessary to change the Telephone
Line Type accordingly by completing the
following steps. If you are using a line that
features a PBX, you can also set your machine
to gain access to an outside line always or not.
a Press Menu, 0, 6.
06.Phone Line Set
a Normal
ISDN
b PBX
Select ab or OK
b Press a or b to choose PBX, ISDN (or
Normal).
Press OK.
If you choose ISDN or Normal, press
OK and go to f. If you choose PBX,
press OK and go to c.
c Press a or b to choose On or Always.
Press OK.
d Choose 1.Change or 2.Exit.
If you choose 1.Change, go to e.
If you choose 2.Exit, go to f.
e Enter the prefix number (up to 5 digits)
on the dial pad.
Press OK.
Note
• You can use the numbers 0 to 9, #, l
and !.
(Press Tel/R to display “!”.)
• If you choose On, pressing Tel/R (the
screen displays”!”) will let you access
an outside line.
• If you choose Always, you can access
an outside line without pressing Tel/R.
f Press Stop/Exit.
PBX and TRANSFER 7
The machine is initially set to Normal, which
lets the machine connect to a standard PSTN
(Public Switched Telephone Network) line.
However, many offices use a central
telephone system or Private Branch
Exchange (PBX). Your machine can be
connected to most types of PBX. The
machine’s recall feature supports timed break
recall only (TBR). TBR will work with most
PBX systems allowing you to gain access to
an outside line, or transfer calls to another
extension. The feature works when Tel/R is
pressed.
Telephone and external devices 7
Telephone and external devices
51
7
Note
You can program a Tel/R key press as
part of a number stored in a One-Touch or
Speed-Dial location. When programming
the One-Touch or Speed-Dial number
(Menu, 2, 3, 1 or 2, 3, 2) press Tel/R first
(the screen displays “!”) then enter the
telephone number. If you do this, you do
not need to press Tel/R each time before
you dial using a One-Touch or Speed-Dial
location. (Storing one-touch dial
numbers on page 59 or Storing speed-
dial numbers on page 60.) However, if
PBX is not chosen in the Telephone Line
Type setting, you cannot use the One-
Touch or Speed-Dial number the Tel/R
press is programmed into.
BT call sign (U.K. only) 7
The BT Call Sign subscriber service is a way
to have a separate number for your machine,
it allows you to have at least two separate
telephone numbers on one telephone line.
Each telephone number has its own
distinctive ringing pattern.
You can set up your machine so that it only
responds to the second number.
When you set the BT Call Sign feature to ON,
the receive mode is set to Manual
automatically. Manual mode will not respond
to incoming telephone calls, since the
number you use for telephone calls will use
the normal ring pattern. If you turn the feature
off, your receive mode will remain on
Manual.
To enable the machine to work with BT
Call Sign 7
This feature will only work with your external
telephone.
a Press Menu, 2, 0, 2. The screen
displays the current setting.
20.Miscellaneous
2.BT Call Sign
a Off
b Set
Select ab or OK
b Press a or b to choose Set (or Off).
Press OK.
c Press Stop/Exit.
Chapter 7
52
Connecting an external
TAD 7
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
display will show Telephone.
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
Note
If you have problems receiving faxes,
reduce the ring delay setting on your
external TAD.
Connections 7
The external TAD must be connected as
shown in the illustration below.
1TAD
a Set your external TAD to one or two
rings. (The machine’s Ring Delay
setting does not apply.)
b Record the outgoing message on your
external TAD.
c Set the TAD to answer calls.
d Set the Receive Mode to
External TAD. (See Choosing the
receive mode on page 44.)
1
1
Telephone and external devices
53
7
Recording an outgoing
message (OGM) 7
a Record 5 seconds of silence at the
beginning of your message. This allows
your machine time to listen for fax tones.
b Limit your speaking to 20 seconds.
Note
We recommend beginning your OGM with
an initial 5 second silence because the
machine cannot hear fax tones over a loud
voice. You may try leaving out this pause,
but if your machine has trouble receiving,
then you should re-record the OGM to
include it.
Multi-line connections (PBX) 7
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
External and extension
telephones 7
Note
You need to turn the Remote Codes
setting to on to use the Fax Receive Code
l51 and Telephone Answer Code #51.
(See Using remote codes on page 55.)
Operation from extension
telephones 7
If you answer a fax call on an extension
telephone, or an external telephone that is
correctly connected to the machine into the
correct socket on the machine, you can make
your machine take the call by using the Fax
Receive Code. When you press the Fax
Receive Code l51 the machine starts to
receive the fax.
If you answer a call and no one is on
the line: 7
You should assume that you’re receiving a
manual fax.
Press l51 and wait for the chirp or until the
machine’s LCD shows Receiving, and then
hang up.
Note
You can also use the Fax Detect feature to
make your machine tactically take the call.
(See Fax Detect on page 47.)
Chapter 7
54
For Fax/Tel mode only 7
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time (pseudo/double-
ringing) to alert you to pick up a voice call.
Lift the external telephone’s handset, and
then press Tel/R to answer.
If you’re at an extension telephone, you will
need to lift the handset during the F/T Ring
Time and then press #51 between the
pseudo/double rings. If no one is on the line,
or if someone wants to send you a fax, send
the call back to the machine by pressing l51.
Connecting an external or
extension telephone 7
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
1 Extension telephone
2 External telephone
When you are using an external telephone,
the LCD shows Telephone.
Using extension telephones (U.K.
only) 7
Your premises may already be wired with
parallel extension telephones (those
connected to sockets in other rooms in the
building), or perhaps you intend to add
extension telephones to your line. While the
simplest arrangement is a parallel
connection, there are some reasons why this
arrangement may cause problems.
The most common problem, is someone
picking up an extension telephone while the
machine is trying to send a fax.
Such problems can easily be eliminated, if
you arrange modification of your extension
wiring circuit, such that extension devices are
connected “downstream” of your machine, in
a master/slave configuration (see figure 2 on
page 55). In such a configuration, this
machine can always detect whether a
telephone is in use, so it will not attempt to
seize the line during that time. This is known
as “telephone off-hook detection”.
The inadvisable configuration is shown in
figure 1, and the recommended master/slave
configuration is shown in figure 2.
This new connection configuration can be
arranged by contacting BT, Kingston upon
Hull Telecommunications, your PBX
maintainer or a qualified telephone
installation company as appropriate. Simply
explained, the extension telephone circuit
should be terminated on a normal modular
plug (BT 431A style), which in turn should be
inserted into the modular socket of the white
“T”-shaped connector provided as part of the
line cord assembly.
2
1
Telephone and external devices
55
7
Figure 1: 7
1 Extension socket
2 Master socket
3 Incoming line
Figure 2: Recommended connection of
extension sockets
7
1 Extension socket
2 Master socket
3 Incoming line
These telephones are now connected as
external devices as shown on page 54,
because they are connected to the fax
machine via the T-connector.
Using a non-Brother cordless
external handset 7
If your non-Brother cordless telephone is
connected to the telephone line cord (see
page 54) and you typically carry the cordless
handset elsewhere, it is easier to answer
calls during the Ring Delay.
If you let the machine answer first, you will
have to go to the machine so you can press
Tel/R to transfer the call to the cordless
handset.
Using remote codes 7
Fax Receive Code 7
If you answer a fax call on an extension or
external telephone, you can tell your machine
to receive it by pressing the fax receive code
l51. Wait for the chirping sounds then
replace the handset. (See Fax
Detect on page 47.)
Telephone Answer Code 7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
(double-ring) after the initial ring delay. If you
pick up the call on an extension telephone
you can turn the F/T ring off by pressing #51
(make sure you press this between the rings).
Turning on the remote codes 7
You need to turn the Remote Codes setting to
on to use the Fax Receive Code and
Telephone Answer Code.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 4.
21.Setup Receive
4.Remote Codes
a On
b Off
Select ab or OK
c Press a or b to choose On.
Press OK.
d If you don’t want to change the Fax
Receive Code, press OK.
e If you don’t want to change the
Telephone Answer Code, press OK.
f Press Stop/Exit.
Chapter 7
56
Changing the remote codes 7
The preset fax receive code is l51. The
preset telephone answer code is #51. If you
are always disconnected when accessing
your external TAD, try changing the
three-digit remote codes, for example ###
and 555.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 4.
21.Setup Receive
4.Remote Codes
a On
b Off
Select ab or OK
c Press a or b to choose On or Off.
Press OK.
d If you chose On in c, enter the new Fax
Receive Code.
Press OK.
e Enter the new Telephone Answer Code.
Press OK.
f Press Stop/Exit.
57
8
8
How to dial 8
You can dial in any of the following ways.
Manual dialling 8
Use the dial pad to enter all the digits of the
telephone or fax number.
One-touch dialling 8
Press the One-Touch key that stores the
number you want to call. (See Storing
one-touch dial numbers on page 59.)
To dial One-Touch numbers 21 to 40, hold
down Shift as you press the One-Touch key.
Speed-dialling 8
Hold down Shift as you press
Search/Speed Dial, and enter the three-digit
Speed-Dial number. (See Storing speed-dial
numbers on page 60.)
Note
If the LCD shows Not Registered
when you enter a One-Touch or a
Speed-Dial number, it means that a
number is not stored there.
Dialling and storing numbers 8
Three-digit number
Chapter 8
58
Search 8
You can search alphabetically for names you
have stored in the One-Touch and
Speed-Dial memories. (See Storing
one-touch dial numbers on page 59 and
Storing speed-dial numbers on page 60.)
a Press Search/Speed Dial.
b Press the dial pad key for the first letter
of the name. Press OK.
(Use the chart on
Entering text on page 220 to help you
enter letters.)
c Press a or b to scroll until you find the
name you are looking for.
Press OK.
Note
You can press Resolution to change the
displayed resolution.
d Press Mono Start or Colour Start.
Note
• If you do not enter a letter and press OK
in b, all registered names will appear.
Press a or b to scroll until you find the
name you are looking for.
• If the LCD shows No Contact Found
when you enter the first letter of the name,
it means that a name for the letter is not
stored.
LDAP Search 8
If the machine is connected to your LDAP
server, you can search for information such
as fax numbers and E-mail addresses from
your server. (For details about how to set up
LDAP see the Network User’s Guide on the
CD-ROM.)
Fax redial 8
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial up to three times at five minute
intervals.
If you are sending a fax manually and the line
is busy, press Redial/Pause, wait for the
other fax machine to answer, and then press
Mono Start or Colour Start to try again. If
you want to make a second call to the last
number dialled, you can save time by
pressing Redial/Pause and Mono Start or
Colour Start.
Redial/Pause only works if you dialled from
the control panel.
Dialling and storing numbers
59
8
Storing numbers 8
You can set up your machine to do the
following types of easy dialling: One-Touch,
Speed-Dial and Groups for Broadcasting
faxes. You can also specify the default
resolution for each One-Touch and
Speed-Dial number. When you dial a
quick-dial number, the LCD shows the name,
if you stored it, or the number. A scan profile
can also be stored along with the fax number
or E-mail address.
If you lose electrical power, the quick-dial
numbers stored in the memory will not be lost.
A scan profile is the resolution and other scan
settings that you choose when you store a
number. For example, you will be asked to
select Standard, Fine, S.Fine or Photo if you
have selected the Fax/Tel option. Or, you will
be asked to select B/W200dpi,
B/W200x100, Color150dpi,
Color300dpi or Color600dpi if you
selected the E-Mail option.
Storing a pause 8
Press Redial/Pause to insert a 2.8-second
pause between numbers. You can press
Redial/Pause as many times as needed to
increase the length of the pause.
Storing one-touch dial
numbers 8
Your machine has 20 One-Touch keys where
you can store 40 fax or telephone numbers,
E-mail addresses for automatic dialling. To
access numbers 21 to 40, hold down Shift as
you press the One-Touch key.
a Press Menu, 2, 3, 1.
23.Set Quick-Dial
1.One-Touch Dial
One-Touch:
Select One-Touch
b Press the One-Touch key where you
want to store a number.
c Press a or b to select Fax/Tel, E-Mail
or IFAX.
Press OK.
d Choose one of the option below:
Enter the number (up to 20
characters). If you selected
Fax/Tel.
Press OK.
Enter the E-mail address (up to 60
characters) if you selected E-Mail
or IFAX. Use the chart on
Entering text on page 220 to help
you enter letters.
Press OK.
Note
If you selected E-Mail and save the E-
mail address, you can only use the E-mail
address when you are in Scan mode. If
you selected IFAX and save the E-mail
address, you can only use the E-mail
address when you are in Fax mode.
Chapter 8
60
e Choose one of the options below:
Enter the name using the dial pad
(up to 15 characters).
Press OK.
Press OK to store the number or E-
mail address without a name.
f If you want to save a fax/scan resolution
along with the number, choose one of
the options below:
If you selected Fax/Tel in c, press
a or b to select Std, Fine, S.Fine
or Photo.
Press OK and then go to h.
If you selected E-Mail in c, press a
or b to select B/W200dpi,
B/W200x100, Color150dpi,
Color300dpi or Color600dpi.
Press OK and then go to g.
If you selected IFAX in c, press a or
b to select Std, Fine or Photo.
Press OK and then go to h.
Press OK if you don’t want to change
the default resolution. Go to h.
g Choose one of the option below:
If you selected B/W200x100 or
B/W200dpi in f, select the file format
(TIFF or PDF) that will be used to send
to your PC. If you selected
Color150dpi, Color300dpi or
Color600dpi in f, select the file
format (PDF or JPEG) that will be used
to send your PC.
Press OK.
h Choose one of the option below:
To store another One-Touch number
go to b.
To finish storing One-Touch
numbers press Stop/Exit.
Note
When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One-Touch, Speed-Dial or Group
number you choose first will be applied to
the broadcast.
Storing speed-dial numbers 8
You can store your frequently used numbers
as Speed-Dial numbers, so that when you
dial you will only have to press a few keys
(hold down Shift as you press
Search/Speed Dial, the three-digit number,
and Mono Start or Colour Start). The
machine can store 300 Speed-Dial numbers
(001 - 300).
a Press Menu, 2, 3, 2.
23.Set Quick-Dial
2.Speed-Dial
Speed-Dial? #
Enter & OK Key
b Use the dial pad to enter a three-digit
Speed-Dial location number (001 - 300).
Press OK.
c Press a or b to select Fax/Tel,
E-Mail or IFAX.
Press OK.
d Choose one of the options below:
Enter the number (up to 20
characters) when you select
Fax/Tel.
Press OK.
Enter the E-mail address (up to 60
characters) if you selected E-Mail
or IFAX. Use the chart on
Entering text on page 220 to help
you enter letters.
Press OK.
Note
If you selected E-Mail and save the E-
mail address, you can only use the E-mail
address when you are in Scan mode. If
you selected IFAX and save the E-mail
address, you can only use the E-mail
address when you are in Fax mode.
Dialling and storing numbers
61
8
e Choose one of the options below:
Enter the name using the dial pad
(up to 15 characters).
Press OK.
Press OK to store the number or
E-mail address without a name.
f If you want to save a fax/scan resolution
along with the number, choose one of
the options below:
If you selected Fax/Tel in c, press
a or b to select Std, Fine, S.Fine
or Photo.
Press OK and then go to h.
If you selected E-Mail in c, press a
or b to select B/W200x100,
B/W200dpi, Color150dpi,
Color300dpi or Color600dpi.
Press OK and then go to g.
If you selected IFAX in c, press a or
b to select Std, Fine or Photo.
Press OK and then go to h.
Press OK if you don’t want to change
the default resolution. Go to h.
g If you selected Black & White in f,
select the file format (TIFF or PDF) that
will be used to send to your PC. If you
selected Colour in f, select the file
format (PDF or JPEG) that will be used
to send your PC.
Press OK.
h Choose one of the options below:
To store another Speed-Dial number
go to b.
To finish storing Speed-Dial
numbers press Stop/Exit.
Note
When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One-Touch, Speed-Dial or Group
number you chose first will be applied to
the broadcast.
Changing one-touch and
speed-dial numbers 8
If you try to store a One-Touch or Speed-Dial
number over an existing number, the LCD will
show the name or number already stored
there.
a Do one of the following:
To change the stored number,
press 1.
To exit without making a change,
press 2.
23.Set Quick-Dial
#005:MIKE
a 1.Change
b 2.Exit
Select ab or OK
b Press a or b to select Fax/Tel, E-Mail
or IFAX.
Press OK.
c Enter a new number or character.
Press d or c to position the cursor under
the character you want to change, and
then press Clear/Back to delete it.
Repeat for each character you want to
delete.
Repeat this step to change the name.
d Follow the directions beginning in f in
Storing one-touch dial numbers and
Storing Speed-Dial numbers.
(See Storing one-touch dial
numbers on page 59 and Storing
speed-dial numbers on page 60.)
Chapter 8
62
Setting up groups for
broadcasting 8
If you often want to send the same fax
message to many fax numbers you can set
up a group.
Groups are stored on a One-Touch key or a
Speed-Dial number. Each group uses up a
One-Touch key or a Speed-Dial location. You
can then send the fax message to all the
numbers stored in a group just by pressing a
One-Touch key or entering a Speed-Dial
number, and then pressing Mono Start.
Before you can add numbers to a group, you
need to store them as One-Touch or Speed-
Dial numbers. You can have up to 20 small
groups, or you can assign up to 339 numbers
to one large group.
a Press Menu, 2, 3, 3.
23.Set Quick-Dial
3.Setup Groups
Group Dial:
Press Speed Dial
b Choose an empty location where you
want to store the group in one of the
following ways:
Press a One-Touch key.
Hold down Shift as you press
Search/Speed Dial and then enter
the three-digit Speed-Dial location.
Press OK.
c Use the dial pad to enter a group
number (01 to 20).
Press OK.
d Press a or b to select Fax/IFAX or
E-Mail.
Press OK.
e To add One-Touch or Speed-Dial
numbers follow the instructions below:
For One-Touch numbers, press the
One-Touch keys one after the other.
For Speed-Dial numbers, hold down
Shift as you press
Search/Speed Dial, and then enter
the three-digit Speed-Dial location.
The LCD will display your chosen One-
Touch numbers with a l and Speed-Dial
numbers with a # (for example l006,
#009).
f Press OK when you have finished
adding numbers.
g Do one of the following:
Enter the name using the dial pad
(up to 15 characters). Use the chart
on Entering text on page 220 to help
you enter letters.
Press OK.
Press OK to store the group without
a name.
h You can save a fax/scan resolution
along with the number. Do one of the
following:
If you selected Fax/IFAX in d,
press a or b to select Std, Fine,
S.Fine or Photo.
Press OK and then go to j.
If you selected E-Mail in d,
press a or b to select B/W200x100,
B/W200dpi, Color150dpi,
Color300dpi or Color600dpi.
Press OK and then go to i.
Press OK if you don't want to change
the default resolution. Go to j.
Note
If you have selected Fax/IFAX in d and
added One-Touch or Speed-Dial numbers
that are stored as ‘IFAX’, you cannot
select S.Fine.
Dialling and storing numbers
63
8
i If you selected B/W200dpi or
B/W200x100 in h, select the file format
(TIFF or PDF) that will be used to send
to your PC. If you selected
Color150dpi, Color300dpi or
Color600dpi in h, select the file
format (PDF or JPEG) that will be used
to send your PC. Press OK.
j Do one of the following:
To store another group for
broadcasting. Go to b.
To finish storing groups for
broadcasting, press Stop/Exit.
Note
Fax Broadcasting is for black & white only.
Combining quick-dial
numbers 8
You can combine more than one Quick-Dial
number when you dial. This feature may be
useful if you need to dial an access code for
a cheaper rate from another long distance
carrier.
For example, you might have stored ‘555’ on
Speed-Dial #003 and ‘7000’ on Speed-Dial
#002. You can use them both to dial
‘555-7000’ if you press the following keys:
Hold down Shift as you press
Search/Speed Dial, 003. Hold down Shift as
you press Search/Speed Dial, 002 and
Mono Start or Colour Start.
Numbers can be added manually by entering
them on the dial pad:
Hold down Shift as you press
Search/Speed Dial, 003, 7001 (on the dial
pad), and Mono Start or Colour Start.
This would dial ‘555-7001’. You can also add
a pause by pressing the Redial/Pause key.
Tone or pulse 8
If you have a Pulse dialling service, but need
to send Tone signals (for example, for
telephone banking), follow the instructions
below. If you have a Touch Tone service, you
will not need this feature to send tone signals.
a Lift the handset of the external
telephone, and press Tel/R.
b Press # on the machine’s control panel.
Any digits dialled after this will send tone
signals.
When you hang up, the machine will
return to the Pulse dialling service.
64
9
Remote Fax options ARE NOT available
for colour fax.
Remote fax options let you receive faxes
while you are away from the machine.
You can use only one remote fax option at a
time.
Fax forwarding 9
The fax forwarding feature lets you
automatically forward your received faxes to
another machine.
a Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Forward/Store
a Off
b Fax Forward
Select ab or OK
b Press a or b to choose Fax Forward.
Press OK.
The LCD will ask you to enter the fax
number you want your faxes to be
forwarded to.
c Enter the forwarding number (up to 20
digits), using a One-Touch key or
holding down Shift as you press
Search/Speed Dial and the three-digit
location.
Note
• If you store a group on a One-Touch key
or a Speed Dial location, the faxes will be
forward to several fax numbers.
• You can also enter an E-mail address if
your machine has been configured for the
Internet Fax feature. (For details about
Internet Fax, see the Network User’s
Guide on the CD-ROM. For more
information about Fax Forward to E-mail,
see the Brother Solutions Center at
http://solutions.brother.com)
d Press a or b to choose On or Off.
25.Remote Fax Opt
Backup Print
a Off
b On
Select ab or OK
Press OK.
e Press Stop/Exit.
Note
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case if there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
machine can store faxes to up to 60 hours
if there is a power failure. The faxes stored
in the machine’s memory will be deleted.
Remote fax options
(black & white only)
9
Remote fax options (black & white only)
65
9
Fax storage 9
The fax storage feature lets you store your
received faxes in the machine’s memory. You
can retrieve stored fax messages from a fax
machine at another location using the remote
retrieval commands, see Retrieving fax
messages on page 68. Your machine will
automatically print a copy of the stored fax.
a Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Forward/Store
a Off
b Fax Forward
Select ab or OK
b Press a or b to choose Fax Storage.
Press OK.
c Press Stop/Exit.
Note
If Fax Storage is turned on your machine
cannot receive a colour fax unless the
sending machine converts it to black &
white.
PC fax receive 9
The PC fax receive feature lets you
automatically send your received faxes to
your PC. You can then use your PC to view
and store these faxes. If your PC is off when
faxes are received, your machine will store
them in memory until your PC is turned on
again. If you choose Backup Print On, the
machine will also print the fax.
For PC fax receive to work you must be
connected to a PC that has the MFL-Pro
Suite software installed. (See PC-FAX
receiving in Chapter 6 in the Software User’s
Guide on the CD-ROM.)
a Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Forward/Store
a Off
b Fax Forward
Select ab or OK
b Press a or b to choose
PC Fax Receive.
Press OK.
c Press a or b to choose <USB> or your
computer name if the machine is
connected to a network.
25.Remote Fax Opt
1.Forward/Store
a <USB>
b ABC012
Select ab or OK
Press OK.
d Press a or b to choose On or Off.
25.Remote Fax Opt
Backup Print
a Off
b On
Select ab or OK
Press OK.
e Press Stop/Exit.
Chapter 9
66
Note
If your machine has a problem and is
unable to print faxes in memory, you can
use this setting to transfer your faxes to a
PC. (For details, see Error and
maintenance messages on page 131.)
If you choose Backup Print On, the
machine will also print the faxes at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the faxes are forwarded or a
problem at the receiving machine. The
machine can store faxes up to 60 hours if
there is a power failure.
Changing the destination PC 9
a Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Forward/Store
a Off
b Fax Forward
Select ab or OK
b Press a or b to choose
PC Fax Receive.
Press OK.
c Press 1 to choose Change.
d Press a or b to choose <USB> or the PC
you want to receive on the Network.
Press OK.
e Press a or b to choose On or Off.
25.Remote Fax Opt
Backup Print
a Off
b On
Select ab or OK
Press OK.
f Press Stop/Exit.
Changing remote fax
options 9
If received faxes are left in your machine’s
memory when you change the remote fax
option to Off, the LCD will ask you the
following message:
25.Remote Fax Opt
Erase All Doc?
a 1.Yes
b 2.No
Select ab or OK
or
25.Remote Fax Opt
Print All Fax?
a 1.Yes
b 2.No
Select ab or OK
If you press 1, faxes in the memory will be
erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
If you press 2, faxes in the memory will not
be erased or printed and the setting will be
unchanged.
If received faxes are left in the machine’s
memory when you change to
PC Fax Receive from another remote fax
option (Fax Forward or Fax Storage),
the LCD will ask you the following message:
25.Remote Fax Opt
Send Fax to PC?
a 1.Yes
b 2.No
Select ab or OK
If you press 1, faxes in the memory will be
sent to your PC before the setting
changes. Faxes in the memory will be sent
to your PC when the PC Fax Receive icon
is active on your PC. (See the Software
User’s Guide on the CD-ROM.)
If you press 2, faxes in the memory will not
be erased or transferred to your PC and
the setting will be unchanged.
Remote fax options (black & white only)
67
9
The LCD will ask you the following message:
25.Remote Fax Opt
Backup Print
a Off
b On
Select ab or OK
Press a or b to choose On or Off.
Press OK. Press Stop/Exit.
Note
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
machine can store faxes up to 60 hours if
there is a power failure. The faxes stored
in the machine’s memory will be deleted.
Turning off remote fax
options 9
a Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Forward/Store
a Off
b Fax Forward
Select ab or OK
b Press a or b to choose Off.
Press OK.
Note
The LCD will give you options if there are
received faxes still in your machine’s
memory. (See Changing remote fax
options on page 66.)
c Press Stop/Exit.
Remote retrieval 9
The remote retrieval feature lets you retrieve
your stored fax messages when you are not
at the machine. You can call your machine
from any touch tone telephone or fax
machine, then use the Remote Access Code
to retrieve your messages.
Setting a remote access code9
The remote access code lets you access the
remote retrieval features when you are away
from your machine. Before you use the
remote access and retrieval features, you
have to set up your own code. The default
code is an inactive code: – – –l.
a Press Menu, 2, 5, 2.
25.Remote Fax Opt
2.Remote Access
Access Code:---*
Enter & OK Key
b Enter a three-digit code using numbers
0 – 9, l or #.
Press OK.
c Press Stop/Exit.
Note
DO NOT use the same code used for your
Fax Receive Code (l51) or Telephone
Answer Code (#51). (See Changing the
remote codes on page 56.)
You can change your code at any time. If you
want to make your code inactive, press
Clear/Back and OK in b to restore the
inactive setting – – –l.
Chapter 9
68
Using your remote access
code 9
a Dial your fax number from a telephone
or another fax machine using touch
tone.
b When your machine answers,
immediately enter your remote access
code (3 digits followed by l).
c The machine signals if it has received
messages:
No beeps
No messages received.
1 long beep
Fax message received.
d The machine gives two short beeps to
tell you to enter a command. The
machine will hang up if you wait longer
than 30 seconds before entering a
command. If you enter an invalid
command the machine will beep three
times.
e Press 9 0 to reset the machine when you
have finished.
f Hang up.
Note
If your machine is set to Manual mode,
you can still access the remote retrieval
features. Dial the fax number as normal
and let the machine ring. After 2 minutes
you will hear a long beep to tell you to
enter the remote access code. You then
have 30 seconds to enter the code.
Retrieving fax messages 9
a Dial your number from a telephone or
another fax machine using touch tone.
b When your machine answers,
immediately enter your remote access
code (3 digits followed by l). If you hear
one long beep, you have messages.
c When you hear two short beeps, use the
dial pad to press 9 6 2.
d Wait for a long beep, and then use the
dial pad to enter the number of the
remote fax machine where you want
your fax messages sent to, followed by
## (up to 20 digits).
e Hang up after you hear your machine
beep. Your machine will call the other
machine, which will then print your fax
messages.
Note
You can insert a pause in a fax number by
using the # key.
Remote fax options (black & white only)
69
9
Changing the fax forwarding
number 9
You can change the default setting of your fax
forwarding number from another telephone or
fax machine using touch tone.
a Dial your fax number from a telephone
or another telephone or fax machine
using touch tone.
b When your machine answers, enter
your remote access code (3 digits
followed by l). If you hear one long
beep, you have messages.
c When you hear two short beeps, use the
dial pad to press 9 5 4.
d Wait for a long beep, and then use the
dial pad to enter the new number of the
remote fax machine where you want
your fax messages forwarded followed
by ## (up to 20 digits).
e Press 9 0 to reset the machine when you
have finished.
f Hang up after you hear your machine
beep.
Note
You can insert a pause in a fax number by
using the # key.
Chapter 9
70
Remote fax commands 9
Follow the commands below to access features when you are away from the machine. When you
call the machine and enter your Remote Access Code (3 digits followed by l), the system will give
two short beeps and you must enter a remote command.
Remote commands Operation details
95 Change the fax forwarding or
fax storage settings
1 OFF You can choose Off after you have retrieved or erased all your
messages.
2 Fax forwarding One long beep means the change is accepted. If you hear three
short beeps, you cannot change because the conditions have
not been met (for example, registering a fax forwarding
number). You can register your fax forwarding number by
entering 4. (See Changing the fax forwarding
number on page 69.) Once you have registered the number,
fax forwarding will work.
4 Fax forwarding number
6 Fax storage
96 Retrieve a fax
2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax
messages. (See Retrieving fax messages on page 68.)
3 Erase faxes from the memory If you hear one long beep, fax messages have been erased
from the memory.
97 Check the receiving status
1 Fax You can check whether your machine has received any faxes.
If yes, you will hear one long beep. If no, you will hear three
short beeps.
98 Change the receive mode
1 External TAD If you hear one long beep, your change has been accepted.
2 Fax/Tel
3 Fax Only
90 Exit Press 90 to exit remote retrieval. Wait for the long beep, then
replace the handset.
71
10
10
Polling lets you set up your machine so other
people can receive faxes from you, but they
pay for the call. It also lets you call somebody
else’s fax machine and receive a fax from it,
so you pay for the call. The polling feature
needs to be set up on both machines for this
to work. Not all fax machines support polling.
Polling receive 10
Polling receive lets you call another fax
machine to receive a fax.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 8.
21.Setup Receive
8.Polling RX
a Standard
b Secure
Select ab or OK
c Press a or b to choose Standard.
Press OK.
d Enter the fax number you are polling.
Press Mono Start or Colour Start.
Secure polling 10
Secure Polling lets you restrict who can get
the documents you set up to be polled.
Secure Polling only works with Brother fax
machines. If you want to get a fax from a
secured Brother machine you have to enter
the secure code.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 8.
21.Setup Receive
8.Polling RX
a Standard
b Secure
Select ab or OK
c Press a or b to choose Secure.
Press OK.
d Enter a four-digit secure code.
Press OK.
This is the security code of the fax
machine you are polling.
e Enter the fax number you are polling.
f Press Mono Start or Colour Start.
Polling 10
Chapter 10
72
Delayed polling 10
Delayed polling lets you set the machine to
begin polling receive at a later time. You can
only set up one delayed polling operation.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 8.
21.Setup Receive
8.Polling RX
a Standard
b Secure
Select ab or OK
c Press a or b to choose Timer.
Press OK.
d Enter the time (in 24-hour format) you
want to begin polling.
Press OK.
For example, enter 21:45 for 9:45 PM.
e Enter the fax number you are polling.
Press Mono Start or Colour Start.
The machine makes the polling call at
the time you entered.
Sequential polling 10
Sequential polling lets you request
documents from several fax machines in one
operation.
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 8.
21.Setup Receive
8.Polling RX
a Standard
b Secure
Select ab or OK
c Press a or b to choose Standard,
Secure or Timer.
Press OK.
d Choose one of the options below.
If you choose Standard, go to e.
If you choose Secure, enter a four-
digit number, press OK, go to e.
If you choose Timer, enter the time
(in 24-hours format) you want to
begin polling and press OK, go to e.
e Specify the destination fax machines
you want to poll by using One-Touch,
Speed-Dial, Search, a Group and or the
dial pad. You must press OK between
each location.
f Press Mono Start or Colour Start.
The machine polls each number or
group in turn for a document.
Press Stop/Exit while the machine is dialling
to cancel the polling process.
To cancel all sequential polling receive jobs,
press Menu, 2, 6. (See Checking and
cancelling waiting jobs on page 43.)
Polling
73
10
Polled transmit
(black & white only) 10
Polled transmit lets you set up your machine
to wait with a document so another fax
machine can call and retrieve it.
Setup for polled transmit 10
a Make sure you are in Fax mode .
b Load your document.
c Press Menu, 2, 2, 6.
22.Setup Send
6.Polled TX
a Standard
b Secure
Select ab or OK
d Press a or b to choose Standard.
Press OK.
e Press 2 to choose 2. No if you don’t
want to enter more settings when the
LCD asks you the following messages:
22.Setup Send
Next?
a 1.Yes
b 2.No
Select ab or OK
f Press Mono Start.
g If you are using the scanner glass, the
LCD will prompt you to choose one of
the option below:
Flatbed Fax:
Next Page?
a 1.Yes
b 2.No (Send)
Select ab or OK
Press 1 to send another page.
Go to h.
Press 2 or Mono Start to send the
document.
h Place the next page on the scanner
glass, press OK. Repeat g and h for
each additional page.
Flatbed Fax:
Set Next Page
Then Press OK
Note
The document will be stored and can be
retrieved from any other fax machine until
you delete the fax from memory.
To delete the fax from memory, press
Menu, 2, 6. (See Checking and cancelling
waiting jobs on page 43.)
Chapter 10
74
Setup for polled transmit with
a secure code 10
Secure Polling lets you restrict who can get
the documents you set up to be polled.
Secure Polling only works with Brother fax
machines. If another person wants to retrieve
a fax from your machine they will have to
enter the secure code.
a Make sure you are in Fax mode .
b Load your document.
c Press Menu, 2, 2, 6.
22.Setup Send
6.Polled TX
a Standard
b Secure
Select ab or OK
d Press a or b to choose Secure.
Press OK.
e Enter a four-digit number.
Press OK.
f Press 2 to choose 2.No if you don’t
want to enter more settings when the
LCD asks you the following messages:
22.Setup Send
Next?
a 1.Yes
b 2.No
Select ab or OK
g Press Mono Start.
h If you are using the scanner glass, the
LCD will prompt you to choose one of
the option below:
Flatbed Fax:
Next Page?
a 1.Yes
b 2.No (Send)
Select ab or OK
Press 1 to send another page.
Go to i.
Press 2 or Mono Start to send the
document.
i Place the next page on the scanner
glass, press OK. Repeat g and h for
each additional page.
Flatbed Fax:
Set Next Page
Then Press OK
Note
The document will be stored and can be
retrieved from any other fax machine until
you delete the fax from memory.
To delete the fax from memory, press
Menu, 2, 6. (See Checking and cancelling
waiting jobs on page 43.)
75
11
11
Fax reports 11
Some fax reports (transmission verification
and fax journal) can be printed automatically
and manually.
Transmission verification
report 11
You can use the transmission report as proof
that you sent a fax. This report lists the time
and date of transmission and whether the
transmission was successful (shown as
“OK”). If you choose On or On+Image, the
report will print for every fax you send.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Image or Off+Image will print
a section of the fax’s first page on the report
to help you remember.
When the verification report is turned Off or
to Off+Image, the report will only print if
there is a transmission error.
a Press Menu, 2, 4, 1.
24.Report Setting
1.XMIT Report
a Off
b Off+Image
Select ab or OK
b Press a or b to choose On, On+Image,
Off or Off+Image.
Press OK.
c Press Stop/Exit.
Fax journal 11
You can set the machine to print a fax journal
(activity report) at specific intervals (every 50
faxes, 6, 12 or 24 hours, 2 or 7 days). The
default setting is Every 50 Faxes, this
means that your machine will print the journal
when the machine has stored 50 jobs.
If you set the interval to Off, you can still print
the report by following the steps on the next
page.
a Press Menu, 2, 4, 2.
24.Report Setting
2.Journal Period
a Every 50 Faxes
b Every 6 Hours
Select ab or OK
b Press a or b to choose an interval.
Press OK.
If you choose 7 days, you will be asked
to choose a day when you want the 7
day countdown to begin.
c Enter the time to begin printing, in
24 hour format.
Press OK.
For example: enter 19:45 for 7:45 PM.
d Press Stop/Exit.
If you choose 6, 12, 24 hours, 2 or 7 days, the
machine will print the report at the selected
time and then erase all jobs from its memory.
If the machine’s memory becomes full with
200 jobs before the time you chose has
passed, the machine will print the journal
early and then erase all jobs from memory.
If you want an extra report before it is due to
print, you can print it manually without erasing
the jobs from memory.
Printing reports 11
Chapter 11
76
Reports 11
The following reports are available:
1 XMIT Verify
Displays the Transmission Verification
Report for your last outgoing 200 faxes
and prints the last report.
2 Help List
Prints a list of commonly used functions to
help you program your machine.
3 Tel Index List
Prints a list of names and numbers stored
in the One-Touch and Speed-Dial
memory in numerical or alphabetical
order.
4 Fax Journal
Prints a list of information about your last
200 incoming and outgoing faxes.
(TX: transmit.) (RX: receive.)
5 User Settings
Print a list of your current settings.
6 Network Config
Lists your network settings.
7 Order Form
You can print an accessories order form to
fill out and send to your Brother dealer.
How to print a report 11
a Press Menu, 6.
6.Print Reports
1.XMIT Verify
2.Help List
3.Tel Index List
Select ab or OK
b Do one of the following:
Press a or b to choose the report you
want.
Press OK.
Enter the number of the report you
want to print. For example, press 2 to
print the help list.
c Press Mono Start or Colour Start.
d Press Stop/Exit.
Section III
Copy III
Making copies 78
78
12
How to copy 12
Entering copy mode 12
Press (Copy) to enter Copy mode.
1 Contrast
2Quality
3 Copy ratio
4 Tray selection
5 Number of copies
6 Brightness
Making a single copy 12
a Make sure you are in Copy mode .
b Load your document.
c Press Mono Start or Colour Start.
Making multiple copies 12
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Mono Start or Colour Start.
Note
(To sort your copies, see Sorting copies
using the ADF on page 83.)
If the LCD shows “Please Wait” and the
machine stops copying while you are
making multiple copies, please wait for 30
to 40 seconds until the machine finishes
the colour registration and cleaning
process of the belt unit.
Stop copying 12
To stop copying, press Stop/Exit.
Making copies 12
1
4
3
2
01
5
01
Making copies
79
12
Copy options
(temporary settings) 12
When you want to quickly change the copy
settings temporarily for the next copy, use the
temporary Copy keys. You can use different
combinations.
The machine returns to its default settings
after 60 seconds or if the Mode Timer returns
the machine to Fax mode. (See Mode
timer on page 22.)
Changing copy quality 12
You can choose from a range of quality
settings. The default setting is Auto.
Auto
Auto is the recommended mode for
ordinary printouts. Suitable for documents
that contain both text and photographs.
Text
Suitable for documents containing only
text.
Photo
Suitable for copying photographs.
To temporarily change the quality setting,
follow the steps below:
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Contrast/Quality. Press a or b to
choose Quality.
Press OK.
e Press d or c to choose Auto, Text or
Photo.
Press OK.
f Press Mono Start or Colour Start.
To change the default setting, follow the
steps below:
a Press Menu, 3, 1.
31.Quality
a Auto
Text
b Photo
Select ab or OK
b Press a or b to choose the copy quality.
Press OK.
c Press Stop/Exit.
Enlarging or reducing the
image copied 12
You can choose the following enlargement or
reduction ratios:
Custom(25-400%) allows you to enter a
ratio from 25% to 400%.
Press
100%*
104% EXEiLTR
141% A5iA4
200%
Custom(25-400%)
50%
70% A4iA5
78% LGLiLTR
83% LGLiA4
85% LTRiEXE
91%FullPage
94% A4iLTR
97% LTRiA4
Chapter 12
80
To enlarge or reduce the next copy follow the
instructions below:
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Enlarge/Reduce.
Press c.
e Do one of the following:
Press a or b to choose the
enlargement or reduction ratio you
want.
Press OK.
Press a or b to choose
Custom(25-400%).
Press OK.
Use the dial pad to enter an
enlargement or reduction ratio from
25% to 400%. (For example, press
53 to enter 53%.)
Press OK.
f Press Mono Start or Colour Start.
Note
Page Layout Options 2in1(P),
2in1(L), 4in1(P),
4in1(L) are not available with
Enlarge/Reduce.
Making N in 1 copies
(page layout) 12
You can reduce the amount of paper used
when copying by using the N in 1 copy
feature. This allows you to copy two or four
pages onto one page, which lets you save
paper.
Important 12
Please make sure the paper size is set to
Letter, A4, Legal or Folio.
(P) means Portrait and (L) means
Landscape.
You cannot use the Enlarge/Reduce
setting with the N in 1 feature.
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Nin1.
e Press a or b to choose 2in1(P),
2 in 1 (L), 4 in 1 (P),
4 in 1 (L) or Off(1 in 1).
Press OK.
f Press Mono Start or Colour Start to
scan the page.
If you placed the document in the ADF,
the machine scans the pages and starts
printing.
If you are using the scanner glass, go
to g.
g After the machine scans the page,
press 1 to scan the next page.
Flatbed Copy:
Next Page?
a 1.Yes
b 2.No
Select ab or OK
h Put the next page on the scanner glass.
Press OK.
Repeat g and h for each page of the
layout.
i After all the pages have been scanned,
press 2 in g to finish.
Making copies
81
12
If you are copying from the ADF: 12
Insert your document face up in the direction
shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
If you are copying from the scanner
glass: 12
Insert your document face down in the
direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Duplex (2-sided) copying 12
If you want to use the “2 sided i 2 sided” or
“2 sided i 1 sided” copy feature, load your
document in the ADF.
If you get an Out of Memory message while
you are making duplex copies, try installing
extra memory. (See Out of memory
message on page 85.)
Duplex copy (long edge) 12
1 sided i 2 sided
Portrait
Landscape
2 sided i 2 sided
Portrait
Landscape
Chapter 12
82
2 sided i 1 sided
Portrait
Landscape
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Duplex and a or b to select
1sided i 2sided,
2sided i 2sided or
2sided i 1sided.
Duplex
a1sided i 2sided
2sided i 2sided
b2sided i 1sided
Select ab or OK
Press OK.
e Press Mono Start or Colour Start to
scan the document.
Note
Duplex copy using a 2-sided legal size
document is not available.
Advanced Duplex copy (short edge) 12
Advanced 2 sided i 1 sided
Portrait
Landscape
Advanced 1 sided i 2 sided
Portrait
Landscape
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Duplex and a or b to select
Advanced.
Duplex
a1sided i 2sided
2sided i 2sided
b2sided i 1sided
Select ab or OK
Press OK.
Making copies
83
12
e Press a or b to select
2sided i 1sided or
1sided i 2sided.
Press OK.
Duplex Advanced
a2sided i 1sided
b1sided i 2sided
Select ab or OK
f Press Mono Start or Colour Start to
scan the document.
Note
Duplex copy using a 2-sided legal size
document is not available from the ADF.
Sorting copies using the ADF12
You can sort multiple copies. Pages will be
stacked in the order 1 2 3, 1 2 3, 1 2 3, and so
on.
a Make sure you are in Copy mode .
b Load your document in the ADF.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Sort.
e Press Mono Start or Colour Start.
Adjusting brightness,
contrast and colour 12
Brightness 12
Adjust the copy brightness to make copies
darker or lighter.
To temporarily change the copy brightness
setting, follow the steps below:
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press a or b to choose Bright.
Quality :Auto
Enlg/Red:100%
Tray :MP>T1
Bright :-nnonn+c
Select dc&OK
e Press c to make a lighter copy or press
d to make a darker copy.
Press OK.
f Press Mono Start or Colour Start.
Chapter 12
84
To change the default setting follow the steps
below:
a Press Menu, 3, 2.
32.Brightness
-nnonn+
Select dc&OK
b Press c to make a lighter copy or press
d to make a darker copy.
Press OK.
c Press Stop/Exit.
Contrast 12
Adjust the contrast to help an image look
sharper and more vivid.
To temporarily change the contrast setting,
follow the steps below:
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Contrast/Quality.
Press a or b to choose Contrast.
Press OK.
Contrast:-nnonn+c
Quality :Auto
Enlg/Red:100%
Tray :MP>T1
Select dc&OK
e Press d or c to increase or decrease the
contrast.
Press OK.
f Press Mono Start or Colour Start.
To change the default setting follow the steps
below:
a Press Menu, 3, 3.
33.Contrast
-nnonn+
Select dc&OK
b Press d or c to increase or decrease the
contrast.
Press OK.
c Press Stop/Exit.
Colour adjust 12
You can change the default setting for colour
saturation.
To change the default setting follow the steps
below:
a Press Menu, 3, 4.
34.Color Adjust
1.Red
2.Green
3.Blue
Select ab or OK
b Press a or b to choose 1.Red, 2.Green
or 3.Blue.
Press OK.
c Press d or c to increase or decrease the
colour saturation.
Press OK.
d Return to b to choose the next colour.
Or press Stop/Exit.
Making copies
85
12
Tray selection 12
You can change the tray use only for the next
copy.
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Tray Select.
e Press d or c to choose the MP>T1,
T1>MP, #1(XXX)
1
and MP(XXX)
1
.
Press OK.
f Press Mono Start or Colour Start.
1
XXX is the paper size you set in Menu, 1, 3.
Note
• T2 or #2 appears only if the optional paper
tray is installed.
• To change the default setting for Tray
Select, see Tray use in copy
mode on page 23.
Out of memory
message 12
If the memory becomes full while you are
making copies, the LCD message will guide
you through the next step.
If you get an Out of Memory message
while scanning a subsequent page, you will
have the option to press Mono Start or
Colour Start to copy the pages scanned so
far, or to press Stop/Exit to cancel the
operation.
To make extra memory available, you can do
the following:
Print the faxes that are in the memory.
(See Printing a fax from the
memory on page 49.)
Turn off Fax Storage. (See Turning off
remote fax options on page 67.)
Add optional memory. (See Memory
board on page 110.)
Note
When you get an Out of Memory
message, you may be able to make
copies if you first print incoming faxes in
the memory to restore the memory to
100%.
Press Tray Select MP>T1 or M>T1>T2
T1>MP or T1>T2>M
#1(XXX)
1
#2(XXX)
1
MP(XXX)
1
Chapter 12
86
Section IV
Direct printing IV
Printing photos from a digital camera 88
Printing data from a USB flash memory drive 92
88
13
Your Brother machine supports the
PictBridge standard, allowing you to connect
to and print photos directly from any
PictBridge compatible digital camera.
If your camera is using the USB Mass
Storage standard, you can also print photos
from a digital camera without PictBridge.
(See Connecting a camera as a storage
device on page 90.)
Before using
PictBridge
13
PictBridge requirements 13
To avoid errors, remember the following
points:
The machine and the digital camera must
be connected using a suitable USB cable.
The image file must be taken with the
digital camera you want to connect to the
machine.
Using PictBridge 13
Setting your digital camera 13
Make sure your camera is in PictBridge
mode. The following PictBridge settings may
be available from the LCD of your PictBridge
compatible camera.
Copies
Quality
Paper size
Date print
File name print
Layout
Note
The names and availability of each setting
depends on the specification of your
camera.
You can also set the following PictBridge
settings by using the control panel.
1
If you choose the paper size Letter, A4 or B5, Portrait
will be chosen. If you choose A5, B6 or A6,
Landscape will be chosen.
Printing photos from a digital
camera
13
Menu selections Options
Paper Size Letter, A4, B5, A5, B6, A6
Orientation
Portrait, Landscape
1
Date & Time Off, On
File Name Off, On
Print Quality Normal, Fine
Printing photos from a digital camera
89
13
a Press Menu, 5, 3.
53.PictBridge
1.Paper Size
2.Orientation
3.Date & Time
Select ab or OK
b To set the PictBridge settings, press a or
b to choose 1.Paper Size,
2.Orientation, 3.Date & Time,
4.File Name, or 5.Print Quality.
Press OK.
c Press a or b to choose an option for
each menu Setting.
Press OK.
d Press Stop/Exit.
Repeat b to c for each PictBridge
setting.
Note
• Camera settings are prioritised as long as
your camera is not set to use your
machine’s settings (default settings). If
your camera is set to use your machine’s
settings, the machine will print your photo
using the settings below.
• Please refer to the documentation
supplied with your camera for more
detailed information on changing
PictBridge settings.
Printing images 13
a Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the front of the
machine using a suitable USB cable.
b Turn on the camera. Make sure your
camera is in PictBridge mode.
When the machine has recognized the
camera, the LCD shows the following
message depending on which mode the
machine is in:
01/09/2008 09:03
Fax Only
Camera Connected
aScan to FTP
Scan to E-mail
Scan to Image
bScan to OCR
Camera Connected
Contrast:-nnonn+
Quality :Auto
Enlg/Red:100%
Tray :MP>T1
Camera Connected
c Set your camera to print an image. Set
the number of copies if you are asked.
When the machine starts printing an
image, the LCD will show the following
message:
PictBridge
Printing. Keep...
Machine settings Default settings
Paper Size A4
Orientation Portrait
Date & Time Off
File Name Off
Print Quality Normal
1
Chapter 13
90
Note
Please refer to the documentation
supplied with your camera for detailed
operations how to print using PictBridge.
CAUTION
To prevent damage to your machine, DO
NOT connect any device other than a digital
camera or USB flash memory drive to the
USB direct interface.
DO NOT remove the digital camera from
the USB direct interface until the machine
has finished printing.
DPOF printing 13
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
The following DPOF settings are available.
1 in 1 printing
Copies
Connecting a camera
as a storage device 13
Even if your camera is not in PictBridge
mode, or does not support PictBridge, you
can connect your camera as a normal
storage device. This enables you to print
photos from your camera.
Follow the steps in Printing data directly from
the USB flash memory drive on page 93.
(If you would like to print photos in PictBridge
mode, see Setting your digital
camera on page 88.)
Note
The name of the storage mode and
operation differs among digital cameras.
Please refer to the documentation
supplied with your camera for detailed
information, such as how to switch from
PictBridge mode to mass storage mode.
Printing photos from a digital camera
91
13
Understanding the
error messages 13
Once you are familiar with the types of errors
that can occur while you are using the USB
direct interface, you can easily identify and
troubleshoot any problems.
Out of Memory
This message will appear if you are
working with files that are too large for the
machine's memory.
Unusable Device
This message will appear if you connect
an incompatible or broken device to the
USB direct interface. To clear the error,
unplug the device from the USB direct
interface.
(For more detailed solutions, see Error and
maintenance messages on page 131.)
92
14
With the direct print feature, you do not need
a computer to print data. You can print by just
plugging your USB flash memory drive into
the machine’s USB direct interface.
Note
Some USB flash memory drives may not
work with the machine.
Supported file formats 14
Direct print supports the following file formats:
PDF version 1.6
1
JPEG
Exif + JPEG
PRN (created by MFC-9840CDW driver)
TIFF (scanned by all MFC or DCP Brother
models)
PostScript
®
3 ™ (created by the
MFC-9840CDW BRScript3 printer driver)
1
The data including JBIG2 image file, JPEG2000
image file and layered files are not supported.
Creating a PRN or
PostScript
®
3 ™ file for
direct printing 14
Note
The screens in this section may vary
depending on your application and
operating system.
a From the menu bar of an application,
click File, then Print.
b Choose Brother MFC-9840CDW
Printer (1) and check the Print to file
box (2).
Click Print.
c Choose the folder you want to save the
file to and enter the file name if you are
prompted to.
If you are prompted for a file name only,
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If you have a USB flash memory drive
connected to your computer, you can
save the file directly to the USB flash
memory drive.
Printing data from a USB flash
memory drive
14
2
1
Printing data from a USB flash memory drive
93
14
Printing data directly
from the USB flash
memory drive
14
a Connect your USB flash memory drive
to the USB direct interface (1) on the
front of the machine.
b When the machine has recognized the
USB flash memory drive, the Direct
LED turns blue.
Press the Direct key.
Direct Print
a1.FILE0_1.PDF
2.FILE0_2.PDF
b3.FILE0_3.PDF
Select ab or OK
c Press a or b to choose the folder name
or file name you want to print.
Press OK.
If you have chosen the folder name,
press a or b to choose the file name you
want to print.
Press OK.
Note
• If you want to print an index of the files,
choose Index Print, and then press
OK. Press Mono Start or Colour Start to
print the data.
• File names containing more than
8 characters will appear on the LCD as the
first 6 characters of the file name followed
by a tilde mark (~) and a number. For
example, “HOLIDAY2007.JPG” would
appear as “HOLIDA~1.JPG”.
Only the following characters can be
displayed on the LCD:
A B C D E F G H I J K L M N O P Q R S T
U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ` - @
{ } ~ ! # ( ) & _ ^
d Do one of the following:
Press a or b to choose a setting you
need to change and OK, and then
press a or b to choose an option for
the setting and press OK.
If you do not need to change the
current default settings, go to e.
Note
• You can choose the following settings:
Paper Size
Multiple Page
Orientation
Duplex
Media Type
Collate
Tray Use
Print Quality
PDF Option
• Depending on the file type, some of these
settings may not appear.
e Press Mono Start or Colour Start if
you have finished.
1
Chapter 14
94
f Press the dial pad key to enter the
number of copies you want.
Press OK.
Direct Print
FILE0_1.PDF
No. of Copies:
Press Start
1
g Press Mono Start or Colour Start to
print the data.
h Press Stop/Exit.
CAUTION
To prevent damage to your machine, DO
NOT connect any device other than a digital
camera or USB flash memory drive to the
USB direct interface.
DO NOT remove the USB flash memory
drive from the USB direct interface until the
machine has finished printing.
Note
• If you want to change the default setting
for the paper tray to feed paper from,
press Menu, 1, 7, 3 to change the paper
tray setting.
• You can change the default settings for
direct print by using the control panel
when the machine is not in the direct print
mode. Press Menu, 5 to enter the
USB Direct I/F menu. See Menu
table on page 201.
Understanding the
error messages 14
Once you are familiar with the types of errors
that can occur while you are using the USB
direct interface, you can easily identify and
troubleshoot any problems.
Out of Memory
This message will appear if you are
working with files that are too large for the
machine's memory.
Unusable Device
This message will appear if you connect
an incompatible or broken device to the
USB direct interface. To clear the error,
unplug the device from the USB direct
interface.
(See Error and maintenance
messages on page 131 for the detailed
solution.)
Section V
Software V
Software and network features 96
96
15
The User’s Guide on the CD-ROM includes
the Software User’s Guide and Network
User’s Guide for features available when
connected to a computer (for example,
printing and scanning). These guides have
easy to use links that, when clicked, will take
you directly to a particular section.
You can find information on these features:
Printing
Scanning
ControlCenter3 (for Windows
®
)
ControlCenter2 (for Macintosh
®
)
Remote Setup
Faxing from your computer
LDAP
Network Faxing
Network Printing
Network Scanning
Wireless Network Users
Note
See Accessing the User’s
Guides on page 3.
How to read HTML
User’s Guides
15
This is a quick reference for using the HTML
User’s Guides.
For Windows
®
15
Note
If you have not installed the software, see
Viewing documentation
(Windows
®
) on page 3.
a From the Start menu, point to Brother,
MFC-9840CDW from the programs
group, then click User’s Guides in
HTML format.
b Click on the manual you want
(SOFTWARE USER’S GUIDE,
NETWORK USER’S GUIDE or USER’S
GUIDE) from the top menu.
c Click the heading you would like to view
from the list at the left of the window.
For Macintosh
®
15
a Make sure your Macintosh
®
is turned
on. Insert the Brother CD-ROM into your
CD-ROM drive.
b Double-click the Documentation icon.
c Double-click your language folder, and
then double-click the top page file.
d
Click on the manual you want (
SOFTWARE
USER’S GUIDE
,
NETWORK USER’S
GUIDE
or
USER’S GUIDE
) in the top menu,
and then click the heading you would like to
read from the list at the left of the window.
Software and network features 15
Section VI
Appendixes VI
Safety and legal 98
Options 107
Troubleshooting and routine maintenance 112
Menu and features 201
Specifications 222
Glossary 236
98
A
Choosing a location A
Place your machine on a flat, stable surface that is free of vibration. Put the machine near a
telephone socket and a standard, grounded electrical socket. Choose a location where the
temperature remains between 10° C and 32.5° C and the humidity is between 20% to 80%
(without condensation).
Make sure cables leading to the machine DO NOT constitute a trip hazard.
Avoid placing your machine on the carpet.
DO NOT place the machine near heaters, air conditioners, water, chemicals or refrigerators.
DO NOT expose the machine to direct sunlight, excessive heat, moisture or dust.
DO NOT connect your machine to electrical sockets controlled by wall switches or automatic
timers, or to the same circuit as large appliances that might disrupt the power supply.
Avoid sources of interference, such as speakers or the base units of non-Brother cordless
telephones.
Safety and legal A
Safety and legal
99
A
Important information A
Safety precautions A
Please read these instructions before attempting any maintenance, and keep them for later
reference. When using your telephone equipment, follow basic safety precautions to reduce the
risk of fire, electric shock or personal injury.
DO NOT use this product near water, or in a damp environment.
Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
We DO NOT advise using an extension lead.
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in
a wet location.
If any cables become damaged, disconnect your machine, and contact your Brother dealer.
DO NOT place any objects on the machine, or obstruct the air vents.
This product should be connected to an adjacent grounded AC power source within the range
indicated on the rating label. DO NOT connect it to a DC power source. If you are not sure,
contact a qualified electrician.
DO NOT dispose of batteries in a fire. They may explode. Check with local codes for possible
special disposal instructions.
WARNING
Before cleaning the inside of the machine, first
unplug the telephone line cord, and then the power
cord from the electrical socket.
DO NOT handle the plug with wet hands. Doing
this might cause an electrical shock.
Always make sure the plug is fully inserted.
100
After you have just used the machine, some
internal parts of the machine will be extremely hot.
When you open the front or back cover of the
machine, DO NOT touch the shaded parts shown
in the illustration.
The fuser unit is marked with a caution label. DO
NOT remove or damage the label.
To prevent injuries, be careful not to put your
hands on the edge of the machine under the
document cover as shown in the illustration.
To prevent injuries, DO NOT put your fingers in the
area shown in the illustration.
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the
toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
Safety and legal
101
A
IEC60825-1+A2:2001 Specification A
This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The
label shown below is attached in countries where required.
Laser Diode A
Wave length: 780 - 800 nm
Output: 30 mW max.
Laser Class: Class 3B
WARNING
Use of controls, adjustments or performance of procedures other than those specified in this
manual may result in hazardous radiation exposure.
If moving your machine, use the handholds
provided. First making sure to disconnect any
cables. To prevent injuries when moving or lifting
this machine, make sure to use at least two people.
DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine.
Doing this may cause a fire or electrical shock. Refer to Routine maintenance on page 149 for how to
clean the machine.
This machine has a Class 3B Laser Diode which emits invisible
laser radiation in the Scanner Unit. The Scanner Unit should not
be opened under any circumstances.
102
Disconnect device A
This product must be installed near an electrical socket that is easily accessible. In case of
emergencies, you must disconnect the power cord from the electrical socket to shut off the power
completely.
Wiring information (U.K. only) A
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same
rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover. If in any doubt, call
a qualified electrician.
Warning - This printer must be earthed. A
The wires in the mains lead are coloured in line with the following code:
Green and Yellow: Earth
Blue: Neutral
Brown: Live
LAN connection A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference A
This product complies with EN55022 (CISPR Publication 22)/Class B. When connecting the
machine to a computer, ensure that you use the following interface cables.
A USB cable which must not exceed 2.0 metres in length.
Safety and legal
103
A
EU Directive 2002/96/EC and EN50419 A
This equipment is marked with the above recycling symbol. It means that all the end of the life of
the equipment, you must dispose of it separately at an appropriate collection point, and not place
it in the normal domestic unsorted waste stream. This will benefit the environment for all.
(European Union only)
EU Directive 2006/66/EC - Removing or Replacing the Battery A
This product incorporates a battery that is designed to last for the lifetime of the product. It is not
to be replaced by the user. It should be removed as part of the machine recycling process at the
end of life and appropriate precautions taken by the recycler.
Important safety instructions A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning inside of the machine. DO NOT use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the casing at the back or bottom are provided for ventilation. To ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation unless adequate
ventilation is provided.
7 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source. If you are not sure, contact a qualified
electrician.
European
Union Only
104
8 This product is equipped with a 3-wire grounded plug. This plug will only fit into a grounded
power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call
your electrician to replace your obsolete outlet. DO NOT defeat the purpose of the grounded
plug.
9 Use only the power cord supplied with this machine.
10 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
11 DO NOT place anything in front of the machine that will block received faxes. DO NOT place
anything in the path of received faxes.
12 Wait until pages have exited the machine before picking them up.
13 Unplug this product from the power socket and refer all servicing to Brother Authorised Service
Personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
14 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
15 To reduce the risk of fire, electric shock and injury to people, note the following:
DO NOT use this product near appliances that use water, a swimming pool or in a wet
basement.
DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
Safety and legal
105
A
Legal limitations for copying A
It is an offence to make reproductions of certain items or documents with the intent to commit
fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you
check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which should not be copied:
Money
Bonds or other certificates of indebtedness
Certificates of Deposit
Armed Forces Service or Draft papers
Passports
Postage Stamps (cancelled or uncancelled)
Immigration Papers
Welfare documents
Cheques or Drafts drawn by Governmental Agencies
Identification Documents, badges or insignias
Licences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair
dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
106
Trademarks A
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in
the U.S. and other countries.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United
States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
PostScript is a registered trademark and PostScript 3 is a trademark of Adobe systems
Incorporated.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
PictBridge is a trademark.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered
trademarks of Broadcom Corporation in the United States and/or other countries.
Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide, the Software User’s
Guide, and the Network User’s Guide are registered trademarks of their respective
companies.
107
B
B
Optional paper tray B
Order Number: LT-100CL
An optional lower tray can be installed, and it
can hold up to 500 sheets of 80 g/m
2
paper.
When an optional tray is installed, the
machine can hold up to 800 sheets of plain
paper. If you want to buy an optional lower
tray unit, contact your Brother dealer.
Installing the optional paper
tray B
WARNING
This machine is heavy. To prevent injuries
use at least two people to lift the machine.
Be careful not to pinch your fingers when
you set the machine down.
a Turn off the power switch. Unplug the
telephone line cord and interface cable,
and then unplug the power cord from the
AC electrical socket.
b Using two people, lift the machine
carefully and place it onto the optional
lower tray unit, so that the alignment
pins of the lower tray unit are inserted
into the guide holes on the bottom of the
machine as shown.
Options B
108
c Pull the standard paper tray completely
out of the machine and take the paper
out of the paper tray.
d Using the screwdriver (1), take out the
two screws as shown and save them
(you will need them for step f), and
then remove the paper tray front (2)
from the standard paper tray.
e Follow the steps below to exchange the
paper tray front of the standard paper
tray to the new one (1).
1 Carefully lift up and hold the metal
plate inside the paper tray (2).
2 While the metal plate is raised, lift
the new paper tray front (1) to the
front of the paper tray. Make sure
that the blue paper indicator
lever (3) passes through the
hole (4).
3 Once the paper tray front is
correctly fitted, let go of the metal
plate. The blue lever should sit
underneath the metal plate.
f Fix the new paper tray front to the
standard paper tray by putting the two
screws back in (taken out in d). Then
put the paper back in the paper tray and
put the paper tray firmly back into the
machine.
1
2
Front
1
2
4
3
Options
109
B
g Plug the machine’s power cord back into
the AC electrical socket first, and
reconnect all cables and telephone line
cord.
Turn on the machine’s power switch.
h To set the paper size for the lower tray,
press Menu, 1, 3, 3. Press a or b to
choose A4, Letter, Legal,
Executive, A5, B5, B6 or Folio.
Press OK, and then press Stop/Exit.
i For Windows
®
users:
Go to Start > Control Panel > Printers
and Faxes. Right-click on your printer
icon and choose Properties. Choose
the Accessories tab and click Auto
Detect. When the optional lower tray
and paper size have been detected click
Apply.
Note
The Auto Detect function is not available
under the following machine conditions:
• The machine’s power switch is off.
• The machine is in an error state.
• The machine is in a network shared
environment.
• The cable is not connected to the
machine correctly.
If this situation occurs, you can manually
add the options you have installed. In
Available Options select the option you
have installed, click Add, and then click
Apply.
For Macintosh
®
users:
The printer driver is already configured for
use with the lower paper tray. No additional
steps are required.
110
Memory board B
This machine has 128 MB of standard
memory and one slot for optional memory
expansion. You can expand the memory up
to 640 MB by installing 144 pin small outline
dual in-line memory modules (SO-DIMMs).
When you add the optional memory, it
increases the performance for both copy and
print operations.
In general, the machine uses
industry-standard SO-DIMM with the
following specifications:
Type: 144 pin and 64 bit output
CAS latency: 2
Clock frequency: 100 MHz or more
Capacity: 64 MB, 128 MB, 256 MB or 512 MB
Height: 31.75 mm
Dram Type: SDRAM 2 Bank
For purchasing information and part numbers
visit the Buffalo Technology website:
http://www.buffalo-technology.com/
Note
• There might be some SO-DIMMs that will
not work with the machine.
• For more information, call the dealer you
bought the machine from.
Installing extra memory B
a Turn off the machine’s power switch.
Unplug the telephone line cord.
b Disconnect the interface cable from the
machine, and then unplug the power
cord from the electrical socket.
c Remove the DIMM covers (1 and 2).
d Unpack the DIMM and hold it by its
edges.
CAUTION
To prevent damage to the machine from
static electricity, DO NOT touch the
memory chips or the board surface.
e Hold the DIMM by the edges and align
the notches in the DIMM with the
protrusions in the slot. Insert the DIMM
diagonally (1), then tilt it toward the
interface board until it clicks into
place (2).
2
1
1
2
Options
111
B
f Put the DIMM covers (2 and 1) back on.
g Plug the machine’s power cord back into
the electrical socket first, and then
connect the interface cable.
h Plug in the telephone line cord. Turn on
the machine’s power switch.
Note
To make sure that you have installed the
SO-DIMM properly, you can print the user
settings page that shows the current
memory size. (See Reports on page 76.)
2
1
112
C
Troubleshooting C
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
.
Solutions to common problems C
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks
good, the problem may not be your machine. Check the chart below and follow the troubleshooting
tips.
Troubleshooting and routine
maintenance
C
Printing or receiving faxes
Difficulties Suggestions
Condensed print
Horizontal streaks
Top and bottom sentences are
cut off
Missing lines
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Poor print quality See Improving the print quality on page 119.
Vertical black lines when receiving One of the corona wires for printing may be dirty. Clean the four corona wires.
(See Cleaning the corona wires on page 155.)
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother or your dealer for service.
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See Paper size on page 23.)
Turn on auto reduction. (See Printing a reduced incoming fax on page 48.)
Telephone line or connections
Difficulties Suggestions
Dialling does not work. Check for a dial tone.
Change Tone/Pulse setting. (See the Quick Setup Guide.)
Check all line cord connections.
Check that the machine is plugged in and switched on.
If an external telephone is connected to the machine, send a manual fax by lifting
the handset of the external telephone and dialling the number. Wait to hear fax
receiving tones before pressing Mono Start or Colour Start.
Troubleshooting and routine maintenance
113
C
The machine does not answer
when called.
Make sure the machine is in the correct receive mode for your setup. (See
Receiving a fax on page 44.) Check for a dial tone. If possible, call your machine
to hear it answer. If there is still no answer, check the telephone line cord
connection. If you do not hear ringing when you call your machine, ask your
telephone company to check the line.
Sending faxes
Difficulties Suggestions
Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner on page 150.)
Transmission Verification Report
says ‘RESULT:ERROR’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you are sending a PC Fax message and get ‘RESULT:NG’ on the Transmission
Verification Report, your machine may be out of memory. To free up extra
memory, you can turn off fax storage (see Turning off remote fax
options on page 67), print fax messages in memory (see Printing a fax from the
memory on page 49) or cancel a delayed fax or polling job (see Checking and
cancelling waiting jobs on page 43). If the problem continues, ask the telephone
company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP).
(See Telephone line interference on page 130.)
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. (See Cleaning the scanner on page 150.)
Handling incoming calls
Difficulties Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Fax Detect is set to on, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to off.
(See Fax Detect on page 47.)
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Fax Receive
Code [default setting is (l 51)]. When your machine answers, hang up.
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an
answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information
on a single, shared line with custom features. If avoiding a slight interruption is
crucial to your business, a separate line with no custom features is recommended.
Telephone line or connections (continued)
Difficulties Suggestions
114
Menu access difficulties
Difficulties Suggestions
Key operations do not work Check that the control panel is fitted correctly on the machine. Reinstall the control
panel.
The machine beeps when you try to
access the Setup Receive and
Setup Send menus.
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive
setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when
the machine is in Fax mode.
Copy quality difficulties
Difficulties Suggestions
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or one of the corona wires for printing is dirty. (See Cleaning the
scanner on page 150 and Cleaning the corona wires on page 155.)
Printing difficulties
Difficulties Suggestions
No printout. Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridges and drum unit are installed properly. (See
Replacing the drum unit on page 174.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 131.)
Check that the machine is online:
(For Windows Vista
®
)
Click the Start button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother MFC-9840CDW Printer. Make sure that Use
Printer Offline is unchecked.
(For Windows
®
XP and Windows Server
®
2003)
Click the Start button and select Printers and Faxes.Right-click Brother
MFC-9840CDW Printer. Make sure that Use Printer Offline is unchecked.
(For Windows
®
2000)
Click the Start button and select Settings and then Printers.Right-click
Brother MFC-9840CDW Printer. Make sure that Use Printer Offline is
unchecked.
The machine prints unexpectedly
or it prints garbage.
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine’s power switch and disconnect from the power for several
minutes. (The machine can be turned off for up to 60 hours without losing
faxes stored in the memory.)
Check the settings in your application to make sure it is set up to work with
your machine.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup
Guide.)
Troubleshooting and routine maintenance
115
C
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
Check the paper size setting in the printer driver. You need to select A4, Legal or
Folio.
The machine is not printing or has
stopped printing and the machine’s
Status LED turns yellow.
Press Job Cancel. As the machine cancels the job and clears it from the memory
it may produce an incomplete printout.
Scanning difficulties
Difficulties Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort ™ 11SE, click File, Scan or Get Photo and choose the Brother
TWAIN driver.
Network scanning does not work. See Network difficulties on page 116.
Software difficulties
Difficulties Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1 ’ or ‘4 in 1 ’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe Illustrator.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
Paper handling difficulties
Difficulties Suggestions
The machine does not load paper.
The LCD shows No Paper or a
Paper Jam message.
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Check that the MP tray mode is not chosen in the printer driver.
If the LCD shows Paper Jam message and you still have a problem, see
Paper jams on page 139.
The machine does not feed paper
from the MP tray.
Fan the paper well and put it back in the tray firmly.
Make sure that MP tray mode is chosen in the printer driver.
How do I print envelopes? You can load envelopes from the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for
more information.)
Printing difficulties (continued)
Difficulties Suggestions
116
Which paper can I use? You can use plain paper, recycled paper, envelopes and labels that are made for
laser machines. (For details, see Acceptable paper and other media on page 11.)
There is a paper jam. (See Paper jams on page 139.)
Print quality difficulties
Difficulties Suggestions
Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the media type you are
using. (See Acceptable paper and other media on page 11.)
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other media on page 11 and Basic tab in the Software User’s Guide on
the CD-ROM.)
Printouts are too light. If this problem occurs when making copies or printing received faxes, turn
Toner Save mode to off in the machine menu settings.
(See Toner save on page 26.)
Set Toner Save mode to off in the Advanced tab in the printer driver.
(See Advanced tab in the Software User’s Guide on the CD-ROM.)
Network difficulties
Difficulties Suggestions
Cannot print over a wired Network. If you are using a wireless connection or are having Network problems see the
Network User's Guide on the CD-ROM for more information.
Make sure your machine is powered on and is on-line and in Ready mode. Print
the Network Configuration list to see your current Network settings. (See How to
print a report on page 76.) Reconnect the LAN cable to the hub to verify that the
cable and network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If the connections are good,
the upper LED of the back panel of the machine will be green.
Paper handling difficulties (continued)
Difficulties Suggestions
Troubleshooting and routine maintenance
117
C
The network scanning feature
does not work.
The network PC Fax Receive
feature does not work.
The network printing feature does
not work.
(For Windows
®
only) The firewall setting on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure your
firewall. If you are using personal firewall software, see the User’s Guide for your
software or contact the software manufacturer.
For Windows
®
XP SP2 users:
a Click the Start button, Control Panel, Network and Internet
Connections and then Windows Firewall. Make sure that Windows
Firewall on the General tab is set to On.
b Click the Advanced tab and Settings... button of the Network
Connection Settings.
c Click the Add button.
d To add port 54925 for network scanning, enter the information below:
1. In Description of service: Enter any description, for example “Brother
Scanner”.
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “54925”.
4. In Internal Port number for this service: Enter “54925”.
5. Make sure UDP is selected.
6. Click OK.
e Click the Add button.
f To add port 54926 for network PC Fax, enter the information below:
1. In Description of service: Enter any description, for example “Brother
PC Fax”.
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “54926”.
4. In Internal Port number for this service: Enter “54926”.
5. Make sure UDP is selected.
6. Click OK.
g If you still have trouble with your network connection, click the Add button.
h To add port 137 for network scanning, network printing and network PC
Fax receiving, enter the information below:
1. In Description of service: - Enter any description, for example “Brother
PC Fax receiving”
2. In Name or IP address (for example 192.168.0.12) of the computer
hosting this service on your network: Enter “Localhost”.
3. In External Port number for this service: Enter “137”.
4. In Internal Port number for this service: Enter “137”.
5. Make sure UDP is selected.
6. Click OK.
i Make sure if the new setting is added and is checked, and then click OK.
Network difficulties (continued)
Difficulties Suggestions
118
The network scanning feature
does not work.
The network PC Fax Receive
feature does not work.
The network printing feature does
not work.
(continued)
For Windows Vista
®
users:
a Click the Start button, Control Panel, Network and Internet, Windows
Firewall and click Change settings.
b When the User Account Control screen appears, do the following.
Users who have administrator rights: Click Continue.
For users who do not have administrator rights: Enter the
administrator password and click OK.
c Make sure that Windows Firewall on the General tab is set to On.
d Click the Exceptions tab.
e Click the Add port... button.
f To add port 54925 for network scanning, enter the information below:
1. In Name: Enter any description, for example “Brother Scanner”.
2. In Port number: Enter “54925”.
3. Make sure UDP is selected. Then click OK.
g Click the Add port... button.
h To add port 54926 for Network PC Fax, enter the information below:
1. In Name: Enter any description, for example “Brother PC Fax”.
2. In Port number: Enter “54926”.
3. Make sure UDP is selected. Then click OK.
i Make sure that the new setting is added and is checked, and then click
Apply.
j If you still have trouble with your network connection such as network
scanning or printing, check File and Printer Sharing box in the
Exceptions tab and then click Apply.
Your computer cannot find your
machine.
For Windows
®
users: The firewall setting on your PC may be rejecting the
necessary network connection. For details, see the instruction above.
For Macintosh
®
users: Re-select your machine in the DeviceSelector
application located in Macintosh HD/Library/Printers/Brother/Utilities or from
the Model pop-up menu of ControlCenter2.
Other
Difficulties Suggestions
The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms.
Turn the machine off and unplug the power cord. Wait for ten minutes, then plug
in the power cord and turn the machine on.
Network difficulties (continued)
Difficulties Suggestions
Troubleshooting and routine maintenance
119
C
Improving the print quality C
If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good,
the problem is probably not the machine. Check the interface cable or try the machine on another
computer.
Note
You can resolve a print quality problem by replacing a toner cartridge with a new one when the
LCD shows the Toner Life End message.
Examples of poor print
quality
Recommendation
White lines or bands or ribbing
across the page
Make sure that the machine is on a solid level surface.
Make sure that the toner cartridges are installed properly.
(See Replacing a toner cartridge on page 169.)
Shake the toner cartridges gently.
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 174.)
Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause the problem.
(See Acceptable paper and other media on page 11.)
Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 151.)
The drum unit may be damaged. Put in a new drum unit.
(See Replacing the drum unit on page 174.)
Colours are light or unclear on
the whole page.
Make sure that the recommended paper was used.
Change the paper to freshly unpacked paper.
Make sure that the front cover is closed properly.
Shake the toner cartridges gently.
Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 151.)
Turn off Toner Save. (See Toner save on page 26.)
White streaks or bands down
the page
Shake the toner cartridges gently.
Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 151.)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
120
Coloured streaks or bands
down the page
One of the toner cartridges may be damaged. Replace the toner
cartridge that matches the colour of the streak or bond.
Clean all four corona wires (one for each colour) of the drum unit by
sliding the green tab. (See Cleaning the corona wires on page 155.)
Make sure each corona wire’s green tab is at the home position (b).
The drum unit may be damaged. Put in a new drum unit.
(See Replacing the drum unit on page 174.)
The fuser unit may have a smudge mark. Call Brother or your dealer
for service.
Coloured lines across the page
One of the toner cartridges may be damaged. Replace the toner
cartridge that matches the colour of the line.
The drum unit may be damaged. Put in a new drum unit.
(See Replacing the drum unit on page 174.)
Clean all four corona wires (one for each colour) of the drum unit by
sliding the green tab. (See Cleaning the corona wires on page 155.)
Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 151.)
White spots or hollow print
Make sure that you use paper that meets our specifications.
(See Acceptable paper and other media on page 11.)
Make sure that the recommended paper was used.
Choose Thick paper mode in the printer driver or in the machine’s
Paper Type menu setting, or use thinner paper than you are currently
using. (See Paper type on page 22 and Basic tab in the Software
User’s Guide on the CD-ROM.)
Change the paper to fresh, unopened paper.
Check the machine’s environment. Conditions such as high humidity
can cause hollow print. (See Choosing a location on page 98.)
Clean all four corona wires (one for each colour) of the drum unit by
sliding the green tab. (See Cleaning the corona wires on page 155.)
If the print quality has not improved, put in a new drum unit.
(See Replacing the drum unit on page 174.)
Clean the drum unit. (See Cleaning the drum unit on page 159.)
Completely blank or some
colours are missing.
Make sure that the toner cartridges are installed properly.
(See Replacing a toner cartridge on page 169.)
One of the toner cartridges may be damaged. Identify the missing
colour and put in a new toner cartridge for the colour with the white
line. (See Replacing a toner cartridge on page 169.)
The drum unit may be damaged. Put in a new drum unit.
(See Replacing the drum unit on page 174.)
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting and routine maintenance
121
C
Coloured spots at 75 mm
Dust, paper powder, glue, and so on may stick to the surface of the
photosensitive drum (OPC) and cause black or white spots to appear
on printed documents.
Make a few copies of a blank, white sheet of paper. (See Making
multiple copies on page 78.)
If you still see the spots on printed documents after making multiple
copies, clean the drum unit (See Cleaning the drum
unit on page 159.)
If the print quality still has not improved you need to install a new
drum. (See Replacing the drum unit on page 174.)
Toner scatter or toner stain
Check the machine’s environment. Conditions such as high humidity
and high temperatures may cause this print quality problem.
(See Choosing a location on page 98.)
Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem. (See Acceptable paper and
other media on page 11.)
Install a new toner cartridge for the colour causing the problem.
(See Replacing a toner cartridge on page 169.)
Clean the corona wires and the drum unit for the colour causing the
problem. (See Cleaning the corona wires on page 155 and Cleaning
the drum unit on page 159.) If the print quality has not improved, put
in a new drum unit. (See Replacing the drum unit on page 174.)
Grey or coloured background
Make sure that you use paper that meets our specifications.
(See Acceptable paper and other media on page 11.)
Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
background shading. (See Choosing a location on page 98.)
Install a new toner cartridge for the colour causing the problem.
(See Replacing a toner cartridge on page 169.)
Clean the corona wires of the drum unit for the colour causing the
problem. (See Cleaning the corona wires on page 155.) If the print
quality has not improved, put in a new drum unit. (See Replacing the
drum unit on page 174.)
Page skewed
Make sure the paper or other print media is loaded properly in the
paper tray and that the guides are not too tight or too loose against
the paper stack.
Set the paper guides correctly.
The paper tray may be too full.
Make sure that you use paper that meets our specifications.
(See Acceptable paper and other media on page 11.)
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
75 mm
75 mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
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122
Ghost
Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause the problem.
(See Acceptable paper and other media on page 11.)
Make sure that you choose the correct media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper
and other media on page 11 and Basic tab in the Software User’s
Guide on the CD-ROM.)
The drum unit may be damaged. Put in a new drum unit.
(See Replacing the drum unit on page 174.)
The colour of your printouts are
not what you expected.
Make sure that the toner cartridges are installed properly.
(See Replacing a toner cartridge on page 169.)
Make sure that the toner cartridges are not empty. (See Toner life end
message on page 169.)
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 174.)
Make sure that the belt unit is installed properly. (See Replacing the
belt unit on page 181.)
Perform the calibration by using the control panel.
Press Menu, 4, 6.
a Press OK to select Calibrate.
b Press 1 to select Yes.
(For more information, see Software User’s Guide on the CD-ROM.)
Adjust the colour by using the custom setting in the printer driver.
Colours the machine can print and colours you see on a monitor are
different. The machine may not be able to reproduce the colours on
your monitor.
Make sure that you use paper that meets our specifications.
(See Acceptable paper and other media on page 11.)
The drum unit may be damaged. Put in a new drum unit.
(See Replacing the drum unit on page 174.)
Put in a new belt unit. (See Replacing the belt unit on page 181.)
All one colour Clean the corona wires of the drum unit for the colour causing the
problem. (See Cleaning the corona wires on page 155.) If the print
quality has not improved, put in a new drum unit. (See Replacing the
drum unit on page 174.)
The drum unit may be damaged. Put in a new drum unit.
(See Replacing the drum unit on page 174.)
Examples of poor print
quality
Recommendation
Troubleshooting and routine maintenance
123
C
Colour misregistration
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 174.)
Make sure that the belt unit is installed properly. (See Replacing the
belt unit on page 181.)
Make sure that the waste toner box is installed properly.
(See Replacing the waste toner box on page 186.)
Perform the auto colour registration by using the control panel. Press
Menu, 4, 7, 1.
or
Perform the manual colour registration by using the control panel.
a Print the correction chart by using the control panel. Press
Menu, 4, 8, 1.
b Enter the correction value on the chart. Press Menu, 4, 8, 2.
If the colour misregistration is not corrected after registering the
colour manually, take all the toner cartridges out of the drum unit and
turn the drum unit over, then make sure that four drum unit gears are
in the home position. The home position of each drum can be
identified by matching the number on the drum unit gear to the same
number on the side of the drum unit as shown in the illustration.
The drum unit may be damaged. Put in a new drum unit.
(See Replacing the drum unit on page 174.)
Put in a new belt unit. (See Replacing the belt unit on page 181.)
Put in a new waste toner box. (See Replacing the waste toner
box on page 186.)
If solid areas of colour or images have cyan, magenta or yellow
fringes, you can use the auto-registration feature to correct the
problem.
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
124
Uneven density appears
periodically across the page
Identify the colour that is uneven and put in a new toner cartridge for
that colour. (See Replacing a toner cartridge on page 169.)
The drum unit may be damaged. Put in a new drum unit.
(See Replacing the drum unit on page 174.)
Make sure that the fuser unit is installed properly.
Missing image at edge
Make sure that the toner cartridges are installed properly.
(See Replacing a toner cartridge on page 169.)
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 174.)
One of the toner cartridges may be damaged. Identify the missing
colour and put in a new toner cartridge for the colour with the white
line. (See Replacing a toner cartridge on page 169.)
The drum unit may be damaged. Put in a new drum unit.
(See Replacing the drum unit on page 174.)
Missing image at thin line
If you are using a Windows
®
printer driver, open Properties window,
and then click Printing Preferences. Choose the Advanced tab,
Device Option, Print Setting, and then check the Improve pattern
printing or Improve Thin Line boxes.
Wrinkle
Change to the recommended type of paper. (See Recommended
paper on page 11.)
Check the paper type and quality. (See Acceptable paper and other
media on page 11.)
Make sure that the back cover is closed properly.
Make sure that paper is loaded properly.
Make sure that you choose the correct media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper
and other media on page 11 and Basic tab in the Software User’s
Guide on the CD-ROM.)
Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.
Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 174.)
Make sure that the fuser unit is installed properly.
If the problem continues, call your Brother dealer.
Insufficient gloss Change to the recommended type of paper. (See Recommended
paper on page 11.)
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting and routine maintenance
125
C
Offset image
Check the machine’s environment. Conditions such as high
temperatures and humidity can cause this problem. (See Choosing a
location on page 98.)
Make sure that you use paper that meets our specifications.
(See Acceptable paper and other media on page 11.)
Make sure that you choose the correct media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper
and other media on page 11 and Basic tab in the Software User’s
Guide on the CD-ROM.)
Change to the recommended type of paper. (See Recommended
paper on page 11.)
The drum unit may be damaged. Put in a new drum unit.
(See Replacing the drum unit on page 174.)
Poor fixing
Make sure that you use paper that meets our specifications.
(See Acceptable paper and other media on page 11.)
Make sure that you choose the correct media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper
and other media on page 11 and Basic tab in the Software User’s
Guide on the CD-ROM.)
Make sure that the release lever of the fuser unit is in the closed
position.
If the problem continues, call your Brother dealer.
Poor fixing when printed on
thick paper
Choose Thick paper mode in the printer driver or in the machine’s
Paper Type menu setting. (See Paper type on page 22 and Basic tab
in the Software User’s Guide on the CD-ROM.)
Make sure that you use paper that meets our specifications.
(See Acceptable paper and other media on page 11.)
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
126
Curled or wave
Make sure that you choose the correct media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper
and other media on page 11 and Basic tab in the Software User’s
Guide on the CD-ROM.)
Check the paper type and quality. High temperatures and high
humidity will cause paper to curl.
If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper
tray.
Follow these steps:
a Open the back cover.
b Push the grey lever to the right as shown below.
c Close the back cover and re-send the print job.
Note
When you have finished printing, open the back cover and reset the
lever back to the original position.
Examples of poor print
quality
Recommendation
Troubleshooting and routine maintenance
127
C
Envelope creases
a Open the back cover.
b Pull down the two grey levers, one on the left-hand side and one on
the right-hand side to the envelope position, as shown in the
illustration below.
c Close the back cover and re-send the print job.
Note
When you have finished printing, open the back cover and reset the
two grey levers back to the original position.
Examples of poor print
quality
Recommendation
ABCDEFG
EFGHIJKLMN
128
White lines or ribbing down the
page on duplex print
Note
Position B is only for duplex
printing with recycled paper
when the temperature and
humidity are low.
Choose Thin Paper mode in the printer driver and re-send the print
job.
If the problem is not solved after printing a few pages, follow these
steps:
a Open the back cover.
b Pull down the two grey levers, one on the left-hand side and one
on the right-hand side, to position B as shown in the illustration
below.
c Close the back cover.
d Choose Plain Paper mode in the printer driver and re-send the
print job.
e If the problem is not solved after printing a few pages, choose
Thin Paper mode in the printer driver and re-send the print job.
Note
When you have finished printing, open the back cover and reset the
two grey levers back to the original position.
Use thicker paper than you are now using.
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting and routine maintenance
129
C
Toner scatter or toner stain on
the edge of duplex pages
CAUTION
We recommend that you place the drum unit and toner cartridges on a
clean, flat surface with a piece of disposable paper underneath them in
case you accidentally spill or scatter toner.
DO NOT touch the surface of the photosensitive drum.
Take all the toner cartridges out of the drum unit and turn the drum
unit over. Wipe the toner on the edge of drum unit with a dry lint free
soft cloth as shown in the illustration.
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
130
Setting dial tone detection C
When you send a fax automatically, by
default your machine will wait for a fixed
amount of time before it starts to dial the
number. By changing the Dial Tone setting to
Detection you can make your machine dial
as soon as it detects a dial tone. This setting
can save a small amount of time when
sending a fax to many different numbers. If
you change the setting and start having
problems with dialling you should change
back to the default No Detection setting.
a Press Menu, 0, 5.
05.Dial Tone
a Detection
b No Detection
Select ab or OK
b Press a or b to choose Detection or
No Detection.
Press OK.
c Press Stop/Exit.
Telephone line interference C
If you are having difficulty sending or
receiving a fax due to possible interference
on the telephone line, you can reduce the fax
speed to minimise errors.
a Press Menu, 2, 0, 1.
20.Miscellaneous
1.Compatibility
a High
b Normal
Select ab or OK
b Press a or b to choose
Basic(for VoIP) or Normal
(or High).
Basic(for VoIP) cuts the
modem speed to 9600 bps. and
turns the error correction mode
(ECM) off.
For a standard telephone line: If you
regularly experience interference on
your standard telephone line try this
setting.
If you are using VoIP: VoIP service
providers offer fax support using
various standards. If you regularly
experience fax transmission errors
try this setting.
Normal sets the modem speed at
14400 bps.
High sets the modem speed at
33600 bps.
Press OK.
c Press Stop/Exit.
Note
When you change the compatibility to
Basic(for VoIP), the ECM feature is
only available for colour fax sending.
Troubleshooting and routine maintenance
131
C
Error and maintenance messages C
As with any sophisticated office product, error and maintenance messages may be displayed. The
most common error and maintenance messages are shown below.
Error Message Cause Action
Access Error The device is removed from the
USB direct interface while the
data is processing.
Press Stop/Exit. Reinsert the device and try to
print with direct print or PictBridge.
BT Call Sign On
(U.K. only)
BT Call Sign is set to On. You
cannot change the Receive Mode
from Manual to another mode.
Set BT Call Sign to Off. (See BT call sign
(U.K. only) on page 51.)
Calibrate Calibration failed. Press Mono Start or Colour Start and try it
again.
Do one of the following:
Turn off the machine’s power switch. Wait a
few seconds, then turn it on again.
Put in a new drum unit. (See Replacing the
drum unit on page 175.)
Put in a new belt unit. (See Replacing the
belt unit on page 181.)
Put in a new waste toner box.
(See Replacing the waste toner
box on page 186.)
If the problem continues, call your Brother
dealer.
Cartridge Error
Put the Black (K)
Toner Cartridge
back in.
1
1
The toner
cartridge colour
with the problem is
shown in the
message.
The toner cartridge is not installed
properly.
Pull out the drum unit, take out the toner
cartridge that is indicated on the LCD, and put it
back into the drum unit again.
Change Parts
Belt Unit
It is time to replace the belt unit. Replace the belt unit. (See Replacing the belt
unit on page 181.)
Change Parts
Drum
The drum unit is near the end of
its life.
Use the drum unit until you have a print quality
problem; then replace the drum unit with a new
one.
The drum unit counter was not
reset when a new drum was
installed.
Press Menu, 8, 4, and then a or b to choose
Drum.
Press OK and press 1 to reset the drum unit
counter.
132
Change Parts
Fuser Unit
It is time to replace the fuser unit. Call your Brother dealer to purchase the fuser
unit.
Change Parts
Laser Unit
It is time to replace the laser unit. Call your Brother dealer to purchase the laser
unit.
Change Parts
PF kit MP
It is time to replace the paper
feeding kit for the MP tray.
Call your Brother dealer to purchase the
PF Kit MP.
Change Parts
PF kit 1
It is time to replace the paper
feeding kit for Tray 1.
Call your Brother dealer to purchase the
PF Kit 1.
Change Parts
PF kit 2
It is time to replace the paper
feeding kit for Tray 2.
Call your Brother dealer to purchase the
PF Kit 2.
Change Parts
Waste Toner Box
The waste toner box is almost full. Be ready to replace the waste toner box. (See
Replacing the waste toner box on page 186.)
Check Paper Size
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and set
the “Paper Size” (Menu, 1, 3) and “Tray Use”
(Menu, 1, 7). (See Paper size on page 23, Tray
use in copy mode on page 23, Tray use in fax
mode on page 24 and Tray use in print
mode on page 24.)
Comm.Error Poor telephone line quality
caused a communication error.
Try sending the fax again or try connecting the
machine to another telephone line. If the
problem continues, call the telephone company
and ask them to check your telephone line.
Connection Fail
You tried to poll a fax machine
that is not in Polled Waiting mode.
Check the other fax machine’s polling setup.
Cooling Down
Wait for a while
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and
Wait for a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
isn't blocked by something.
If the fan is spinning, remove any obstacles that
surround the exhaust outlet, and then leave the
machine turned on but do not use it for several
minutes.
If the fan is not spinning follow the suggestions
below.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try it again. (The machine can be turned off for
up to 60 hours without losing faxes stored in the
memory.)
Cover is Open
Close the Front
Cover.
The front cover is not closed
completely.
Close the front cover of the machine.
Error Message Cause Action
Troubleshooting and routine maintenance
133
C
Cover is Open
Close the Back
Cover.
The back cover is not closed
completely.
Close the back cover of the machine.
Disconnected The other person or other
person’s fax machine stopped the
call.
Try to send or receive again.
Document Jam The document was not inserted
or fed properly, or the document
scanned from the ADF was too
long.
See Document jams on page 138 or Using the
ADF (automatic document feeder) on page 20.
Drum Error The corona wires on the drum
unit needs to be cleaned.
Clean the four corona wires on the drum unit.
(See Cleaning the corona wires on page 155.)
EL Error The machine has a mechanical
problem.
Open the front cover and close it again.
Fuser Error The temperature of fuser unit
does not rise at a specified
temperature within specified time.
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine for
15 minutes with the power on. The machine can
be turned off for up to 60 hours without losing
faxes stored in the memory. (See Checking if the
machine has faxes in its memory on page 137.)
The fuser unit is too hot.
Init Unable XX The machine has a mechanical
problem.
Turn off the machine’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try to print, copy or scan again. The machine can
be turned off for up to 60 hours without losing
faxes stored in the memory. (See Checking if the
machine has faxes in its memory on page 137.)
Jam Duplex The paper is jammed in the
duplex tray.
(See Paper jams on page 139.)
Jam Rear The paper is jammed in the back
of the machine.
(See Paper jams on page 139.)
Jam Inside The paper is jammed inside the
machine.
(See Paper jams on page 139.)
JamMPTray The paper is jammed in the MP
tray of the machine.
(See Paper jams on page 139.)
JamTray1
JamTray2
The paper is jammed in the paper
tray of the machine.
(See Paper jams on page 139.)
Low Temperature
The temperature of the machine
is too cold.
Increase room temperature to allow the machine
to operate.
No Belt Unit The belt unit is not installed. Install the belt unit. (See Replacing the belt
unit on page 181.)
No Drum Unit The drum unit is not installed. Install the drum unit. (See Replacing the drum
unit on page 174.)
Error Message Cause Action
134
No Paper The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray or MP tray.
Remove the paper and load it again.
No Response/Busy
The number you dialled does not
answer or is busy.
Verify the number and try again.
No Tray The paper tray is not completely
closed.
Close the paper tray properly.
No Waste Toner The waste toner box is not
installed.
Install the waste toner box. (See Replacing the
waste toner box on page 186.)
Not Registered You tried to access a One-Touch
or Speed Dial number that is not
programmed.
Set up the One-Touch or Speed Dial number.
(See Storing one-touch dial
numbers on page 59 and Storing speed-dial
numbers on page 60.)
Out of Memory The machine’s memory is full. Fax sending or copy operation in progress
Do one of the following:
Press Mono Start or Colour Start to send
or copy the scanned pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Clear the data from the memory. (See Out of
memory message on page 43 or page 85.)
Print operation in process
Do one of the following:
Reduce print resolution. (See Advanced tab
in the Software User’s Guide on the
CD-ROM.)
Clear the faxes from the memory. (See Out
of memory message on page 85.)
Print Unable XX
The machine has a mechanical
problem.
Turn off the machine’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try to print, copy or scan again. The machine can
be turned off for up to 60 hours without losing
faxes stored in the memory. (See Checking if the
machine has faxes in its memory on page 137.)
Protected Device
The protect switch of the USB
flash memory drive is On.
Turn off the protect switch of the USB flash
memory drive.
Error Message Cause Action
Troubleshooting and routine maintenance
135
C
Registration Registration failed. Press Mono Start or Colour Start and try
again.
Do one of the following:
Try Manual Registration, Menu, 4, 8.
(See Manual Registration in the Software
User’s Guide on the CD-ROM.)
Put in a new belt unit. (See Replacing the
belt unit on page 181.)
Put in a new drum unit. (See Cleaning the
drum unit on page 159.)
Replace the empty toner cartridge with a
new one. (See Replacing a toner
cartridge on page 169.)
Turn off the machine’s power switch. Wait a
few seconds, then turn it on again.
If the problem continues, call your Brother
dealer.
Rename the File
There is already a file on the USB
flash memory drive with the same
name as the file you are trying to
save.
Change the file name of the file on the USB flash
memory drive or the file you are trying to save.
Scan Unable XX The machine has a mechanical
problem.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes before
you try it again. The machine can be turned off
for up to 60 hours without losing faxes stored in
the memory. (See Checking if the machine has
faxes in its memory on page 137.)
Document is too long for duplex
scanning.
Press Stop/Exit. Use a suitable size of paper for
duplex scanning. (See Scan on page 227.)
Scanner Locked The scanner lock is locked. Open the document cover, and then release the
scanner lock lever.
Press Stop/Exit.
Toner Life End
Replace Black(K)
Toner Cartridge.
1
1
The toner
cartridge colour
which is used up is
shown in the
message.
The drum unit and toner
cartridges assembly is not
installed properly, or one or more
of the toner cartridges are used
up and printing is not possible.
Do one of the following:
Re-install the toner cartridges and drum unit
assembly.
Replace the empty toner cartridge with a
new one. (See Replacing a toner
cartridge on page 169.)
If one of the colour toner cartridges is empty,
choose Mono in the printer driver to be able
to continue printing in monochrome.
Error Message Cause Action
136
Toner Low
Prepare New Black(K)
Toner Cartridge.
1
1
The toner
cartridge colour
which is near the
end of life is
shown in the
message.
If the LCD shows Toner Low,
you can still print; however, the
machine is telling you that the
toner cartridge is near the end of
its life and the toner will soon run
out.
Order a new toner cartridge now for the toner
cartridge colour that is low.
Too Many Files There are too many files stored
on the USB flash memory drive.
Reduce the number of files stored on the USB
flash memory drive.
Unusable Device
An incompatible or broken device
has been connected to the USB
direct interface.
Remove the device from the USB direct
interface. Turn off the machine’s power switch,
wait a few seconds and turn it on again.
Waste Toner Full
It is time to replace the waste
toner box.
Replace the waste toner box. (See Replacing
the waste toner box on page 186.)
Wrong Paper Size
The paper in the tray is not the
correct size or the tray is empty.
Load the correct size of paper in the tray.
Error Message Cause Action
Troubleshooting and routine maintenance
137
C
Checking if the machine has
faxes in its memory C
If the LCD shows an error message then you
can check to see if there are faxes in the
machine’s memory.
a Press Menu, 9, 0, 1.
b Do one of the following:
If the LCD shows No Data, there
are no faxes left in the machine’s
memory.
Press Stop/Exit.
If the LCD shows Dial & Start,
there are faxes in the machine’s
memory.
• You can send the faxes to
another fax machine. (See
Transferring faxes to another fax
machine on page 137.)
• You can send the faxes from the
machine’s memory to your PC.
(See Transferring faxes to your
PC on page 137.)
Note
You can send the Fax Journal report to
another fax machine by pressing
Menu, 9, 0, 2 in a.
Transferring faxes to another
fax machine C
If you have not set up your Station ID, you
cannot enter fax transfer mode.
a Follow a and b in Checking if the
machine has faxes in its
memory on page 137.
b Enter the fax number to which faxes will
be sent.
c Press Mono Start or Colour Start.
Transferring faxes to your PCC
You can move the faxes from your machine’s
memory to your PC.
a If you have followed a and b in
Checking if the machine has faxes in its
memory on page 137, press Stop/Exit.
b Make sure that you have installed
MFL-Pro Suite on your PC, and then
turn on PC-FAX Receiving on the PC.
(For details about PC Fax Receive, see
PC-FAX receiving in the Software
User’s Guide on the CD-ROM.)
c Make sure that you have set
PC Fax Receive on the machine.
(See PC fax receive on page 65.)
During setup the LCD will ask if you
want to send the faxes to your PC.
d Do one of the following:
To send all faxes to your PC, press 1.
To exit and leave the faxes in the
memory, press 2.
e The LCD will ask you the following
message:
25.Remote Fax Opt
Backup Print
a Off
b On
Select ab or OK
Press a or b to choose On or Off.
Press OK.
f Press Stop/Exit.
138
Note
If there is an error message on the
machine’s LCD after the faxes have been
sent, disconnect the machine from the
power source for several minutes, and
then reconnect it.
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
machine can store faxes up to 60 hours if
there is a power failure.
Document jams C
If the document is jammed, follow the steps
below.
Document is jammed in the top of the
ADF unit C
The document may get jammed if it is not
inserted or fed properly, or if it is too long.
Follow the steps below to clear a document
jam.
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document out to the
left.
d Close the ADF cover.
e Press Stop/Exit.
Document is jammed under the
document cover C
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover.
c Pull the jammed document out to the
right.
d Close the document cover.
e Press Stop/Exit.
Document is jammed at the output
tray C
a Take out any paper from the ADF that is
not jammed.
b Pull the jammed document out to the
right.
c Press Stop/Exit.
Troubleshooting and routine maintenance
139
C
Document is jammed in the duplex
slot C
a Take out any paper from the ADF that is
not jammed.
b Pull the jammed document out to the
right.
c Press Stop/Exit.
Paper jams C
To clear paper jams, please follow the steps
in this section.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
Note
The LCD names for the paper trays are as
follows:
• Standard paper tray: Tray 1
• Optional lower tray: Tray 2
• Multi-purpose tray: MP Tray
Paper is jammed in the MP tray C
If the LCD shows Jam MP Tray, follow
these steps:
Jam MP Tray
a Remove the paper from the MP tray.
b Remove any jammed paper from in and
around the MP tray.
c Close the MP tray. Then, open the front
cover and close it to reset the machine.
Open the MP tray again.
140
d Fan the paper stack, and then put it back
in the MP tray.
e When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides on
both sides of the tray.
Paper is jammed in Paper Tray 1 or
Tray 2 C
If the LCD shows Jam Tray 1 or
Jam Tray 2, follow these steps.
Jam Tray 1
Jam Tray 2
a Pull the paper tray completely out of the
machine.
For Jam Tray 1:
For Jam Tray 2:
Troubleshooting and routine maintenance
141
C
b Use both hands to slowly pull out the
jammed paper.
c Make sure the paper is below the
maximum paper mark. While pressing
the green paper-guides release lever,
slide the paper guides to fit the paper
size. Make sure that the guides are
firmly in the slots.
d Put the paper tray firmly back in the
machine.
Paper is jammed inside the machine C
If the LCD shows Jam Inside, follow these
steps:
Jam Inside
a Pull the paper tray completely out of the
machine.
b Use both hands to slowly pull out the
jammed paper.
c Press the front cover release button and
then open the front cover.
142
d Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
e Release the grey lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit up and pull the drum
unit completely out of the machine using
the green handles on the drum unit.
1
Troubleshooting and routine maintenance
143
C
CAUTION
Make sure that you use the drum unit
handles when carrying it. DO NOT hold the
sides of the drum unit.
We recommend that you put the drum unit
on a flat surface protected by a piece of
disposable paper or cloth in case of toner
scatter or spillage.
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
f The jammed paper may be pulled out
with the toner cartridge and drum unit
assembly, or this may release the paper
so you can pull it out of the paper tray
opening.
144
g Put the drum unit back in the machine as
follows.
1 Make sure that the grey lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the grey lock lever (1).
Note
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
arrows (2) on both sides of the machine.
1
1
2
1
2
1
Troubleshooting and routine maintenance
145
C
2 Push the drum unit in until it stops.
h Close the front cover of the machine.
i Put the paper tray firmly back in the
machine.
Paper is jammed at the back of the
machine C
If the LCD shows Jam Rear, follow these
steps:
Jam Rear
a Press the cover release lever to open
the front cover.
146
b Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
c Open the back cover.
d Pull down the two green levers, one on
the left-hand-side and one on the
right-hand-side, as shown in the
illustration below, and then fold down
the fuser cover (1).
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
1
Troubleshooting and routine maintenance
147
C
e Using both hands, gently pull the
jammed paper out of the fuser unit.
f Close the fuser cover (1) and lift the two
green levers at the left and right hand
sides.
g Close the back cover.
h Put the drum unit and toner cartridge
assembly back in the machine.
i Close the front cover of the machine.
1
148
Paper is jammed underneath Paper
Tray 1 or in the fuser unit C
If the LCD shows Jam Duplex, follow these
steps:
Jam Duplex
a Pull the paper tray completely out of the
machine and check inside the machine.
b If paper is not caught inside the
machine, check underneath the paper
tray.
Note
DO NOT put the paper tray back in at this
point.
c If the paper is not caught in the paper
tray, open the back cover.
d Push the grey lever on the left hand
side (1) to the right.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
1
Troubleshooting and routine maintenance
149
C
e Pull out the jammed paper slowly.
f Reset the grey lever on the left hand
side (1) back to the original position.
g Close the back cover.
h Put the paper tray firmly back in the
machine.
Routine maintenance C
CAUTION
The drum unit contains toner, so handle it
carefully. If toner scatters on your hands or
clothes, wipe or wash it off with cold water
at once.
Cleaning the outside of the
machine C
CAUTION
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
machine.
DO NOT use cleaning materials that
contain ammonia.
DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
DO NOT use flammable substances any
type of spray to clean the inside or outside of
the machine. Doing this may cause a fire or
electrical shock. (For more information, see
Important safety instructions on page 103
.)
1
150
Clean the outside of the machine as
follows: C
a Turn off the machine’s power switch.
Unplug the telephone line cord first, and
then unplug the power cord from the
electrical socket.
b Pull the paper tray completely out of the
machine.
c Wipe the outside of the machine with a
dry, lint-free cloth to remove dust.
d Remove anything that is stuck inside the
paper tray.
e Wipe the inside of the paper tray with a
dry, lint-free cloth to remove dust.
f Re-load the paper and put the paper tray
firmly back in the machine.
g Plug the machine’s power cord back into
the AC electrical socket first, and
reconnect all cables and telephone line
cord. Turn on the machine’s power
switch.
Cleaning the scanner C
a Turn off the machine’s power switch.
Unplug the telephone line cord first, and
then unplug the power cord from the
electrical socket.
b Lift the document cover (1).
Clean the white plastic surface (2) and
scanner glass (3) underneath it with a
soft lint-free cloth moistened with a non-
flammable glass cleaner.
1
3
2
Troubleshooting and routine maintenance
151
C
c In the ADF unit, clean the white bar (1)
and the scanner glass strip (2)
underneath it with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
d Plug the machine’s power cord back into
the AC electrical socket first, and
reconnect all cables and telephone line
cord. Turn on the machine’s power
switch.
Note
In addition to cleaning the glass and glass
strip with a non-flammable glass cleaner,
run your finger tip over the glass strip to
see if you can feel anything on it. If you
feel dirt or debris, clean the glass strip
again concentrating on that area. You may
need to repeat the cleaning process three
or four times. To test, make a copy after
each cleaning.
Cleaning the laser scanner
windows C
CAUTION
DO NOT use isopropyl alcohol to clean the
laser scanner windows.
DO NOT touch the laser scanner windows
with your fingers.
a Turn off the machine’s power switch.
Unplug the telephone line cord first, and
then unplug the power cord from the
electrical socket.
b Press the front cover release button and
then open the front cover.
2
1
152
c Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
d Release the grey lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front
cover of the machine, DO NOT touch the
shaded parts shown in the illustration.
1
Troubleshooting and routine maintenance
153
C
CAUTION
Make sure that you use the drum unit
handles when carrying it. DO NOT hold the
sides of the drum unit.
We recommend that you place the drum
unit on a flat surface protected by a piece of
disposable paper or cloth in case of toner
scatter or spillage.
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
e Wipe the scanner windows (1) with a
dry, lint-free cloth.
1
154
f Put the drum unit back in the machine as
follows.
1 Make sure that the grey lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the grey lock lever (1).
Note
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
arrows (2) on both sides of the machine.
1
1
2
1
2
1
Troubleshooting and routine maintenance
155
C
2 Push the drum unit in until it stops.
g Close the front cover of the machine.
h Plug the machine’s power cord back into
the AC electrical socket first, and
reconnect all cables and telephone line
cord. Turn on the machine’s power
switch.
Cleaning the corona wires C
If you have print quality problems, clean the
corona wires as follows:
a Turn off the machine’s power switch.
Unplug the telephone line cord first, and
then unplug the power cord from the
electrical socket.
b Press the front cover release button and
then open the front cover.
156
c Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
d Using their coloured handles to lift them
out, remove all four toner cartridges
from the drum unit.
CAUTION
We recommend that you place the toner
cartridges on a clean, flat surface with a
piece of disposable paper underneath it in
case you accidentally spill or scatter toner.
DO NOT put a toner cartridges into a fire. It
could explode, resulting in injuries.
Handle the toner cartridges carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
Troubleshooting and routine maintenance
157
C
e Unclip and fold back the white corona
wire cover (1).
Note
We recommended that you clean the
corona wire for each of the colours. If you
want to clean only the corona wire of the
colour that caused the print quality
problem, see the illustration below to
identify the position of each of the corona
wires.
1 Corona wire cover for Black (K)
2 Corona wire cover for Yellow (Y)
3 Corona wire cover for Magenta (M)
4 Corona wire cover for Cyan (C)
f Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
CAUTION
Be sure to return the tab to the home
position (b) (1). If you do not, printed pages
may have a vertical stripe.
g Close the corona wire cover.
h Repeat e to g to clean each of the
remaining corona wires. There are four
corona wires in total.
1
1
2
1
2
3
4
1
1
2
158
i Holding the toner cartridges by their
coloured handles, insert them one by
one back into the drum unit as shown.
Make sure that you match the toner
cartridge colour to the same colour label
on the drum unit, and make sure that
you fold down the toner cartridge
handle (A) once the toner cartridge is in
place. Repeat this for all the toner
cartridges.
1 C - Cyan
2 M - Magenta
3 Y - Yellow
4 K - Black
j Push the drum unit in until it stops.
k Close the front cover of the machine.
l Plug the machine’s power cord back into
the AC electrical socket first, and
reconnect all cables and telephone line
cord. Turn on the machine’s power
switch.
1
2
3
4
Troubleshooting and routine maintenance
159
C
Cleaning the drum unit C
If you have print quality problems caused by
repeating marks on the page, clean the drum
unit as follows.
a Press the front cover release button and
then open the front cover.
b Close the front cover of the machine.
The machine starts warming up, wait
until it finishes warming up before going
on to step c.
c Pull out the MP tray (1) and unfold the
MP tray support flap (2).
d Put a blank sheet of A4 or Letter sized
paper in the MP tray.
e While pressing and holding down
Clear/Back press d until
DRUM CLEANING is displayed on the
LCD.
f Press Mono Start or Colour Start. The
paper will feed into the machine to start
the drum cleaning.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
75 mm
75 mm
1
2
160
g The following message appears on the
LCD when the machine has finished
cleaning.
DRUM CLEANING
COMPLETED
h Press Stop/Exit so that the machine
returns to the Ready state.
i Try to print again. If this problem still
remains, repeat steps c to h several
times.
If the problem still remains after
repeating step c to h several times, go
to step j.
j Turn off the machine’s power switch.
Unplug the telephone line cord first, and
then unplug the power cord from the
electrical socket.
k Press the front cover release button and
then open the front cover.
l Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
Troubleshooting and routine maintenance
161
C
CAUTION
We recommend that you place the drum
unit and toner cartridges separately on a
clean, flat surface with a piece of
disposable paper underneath them in case
you accidentally spill or scatter toner.
Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.
m Release the grey lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
CAUTION
Make sure that you use the drum unit
handles when carrying it. DO NOT hold the
sides of the drum unit.
1
162
n Using their coloured handles to lift them
out, remove all four toner cartridges
from the drum unit.
CAUTION
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
Handle the toner cartridges carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
Troubleshooting and routine maintenance
163
C
o While holding both hands, turn the drum
unit upside down and place on a piece of
disposable paper or cloth. Make sure
that the drum unit gears (1) are on your
left hand side.
p See the print sample to identify the
colour causing the problem. The colour
of the spots or toner stain is the colour of
the drum you should clean. For
example, if the spots are cyan, you
should clean the drum for cyan. Put the
print sample in front of the drum, and the
find the exact position of the repeating
mark.
q Turn the drum unit gear on the drum that
matches that mark (for example, for a
cyan mark, turn the drum for cyan). You
should see the mark eventually on the
surface of the drum (1).
r When you have found the mark on the
drum that matches the print sample,
wipe the surface of the drum gently with
a cotton swab until the dust or paper
powder on the surface comes off.
CAUTION
The drum is photosensitive so DO NOT
touch it with your fingers.
DO NOT clean the surface of the
photosensitive drum with a sharp object.
DO NOT use excessive force when
cleaning the drum surface.
1
1
164
s Turn the drum unit gear toward you by
hand to return it to the home position.
The home position of each drum can be
identified by matching the number on
the drum unit gear to the same number
on the side of the drum unit as shown in
the illustration. Make sure that the
number on each of the four drum unit
gears matches the corresponding
number on the side of the drum unit.
t Holding the toner cartridges by their
coloured handles, insert them one by
one back into the drum unit as shown.
Make sure that you match the toner
cartridge colour to the same colour label
on the drum unit, and make sure that
you fold down the toner cartridge
handle (A) once the toner cartridge is in
place. Repeat this for all the toner
cartridges.
1 C - Cyan
2 M - Magenta
3 Y - Yellow
4 K - Black
A
1
2
3
4
Troubleshooting and routine maintenance
165
C
u Put the drum unit back in the machine as
follows.
1 Make sure that the grey lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the grey lock lever (1).
Note
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
arrows (2) on both sides of the machine.
1
1
2
1
2
1
166
2 Push the drum unit in until it stops.
v Close the front cover of the machine.
w Plug the machine’s power cord back into
the AC electrical socket first, and
reconnect all cables.
Turn on the machine’s power switch.
Troubleshooting and routine maintenance
167
C
Replacing the consumable items C
When the time comes to replace consumable items, the following messages will appear on the
LCD.
The machine will stop printing when the following maintenance messages appear on the LCD.
1
The toner cartridge colour which is used up is shown in the message.
2
At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the print jobs and
paper you use.
3
At 5% print coverage for CMYK each (A4 or Letter size). The actual number of printed pages will vary depending on
the print jobs and paper you use.
The following are maintenance messages that appear on the LCD in the Ready mode. These
message provide advanced warnings to replace the consumable items before they run out. To
avoid any inconvenience, you may wish to buy spare consumable items before the machine stops
printing.
1
The toner cartridge colour which is near the end of life is shown in the message.
2
At 5% print coverage (A4 or Letter size). The actual number of printed pages will vary depending on the print jobs and
paper you use.
3
At 5% print coverage for CMYK each (A4 or Letter size). The actual number of printed pages will vary depending on
the print jobs and paper you use.
LCD messages Consumable item
to replace
Approximate life How to replace Order No.
Toner Life End
Replace Black(K)
Toner Cartridge.
1
Toner cartridges
standard
2,500 pages (Black)
2
1,500 pages (Cyan,
Magenta, Yellow)
2
See Replacing a toner
cartridge on page 169.
TN-130BK
TN-130C
TN-130M
TN-130Y
Toner cartridges
high yield
5,000 pages (Black)
2
4,000 pages (Cyan,
Magenta, Yellow)
2
TN-135BK
TN-135C
TN-135M
TN-135Y
Waste Toner Full Waste toner box
20,000 pages
3
See Waste Toner Box Full
message on page 186.
WT-100CL
LCD messages Consumable item
to replace
Approximate life How to replace Order No.
Toner Low
Prepare New Black(K)
Toner Cartridge.
1
Toner cartridges
standard
2,500 pages (Black)
2
1,500 pages (Cyan,
Magenta, Yellow)
2
See Replacing a toner
cartridge on page 169.
TN-130BK
TN-130C
TN-130M
TN-130Y
Toner cartridges
high yield
5,000 pages (Black)
2
4,000 pages (Cyan,
Magenta, Yellow)
2
TN-135BK
TN-135C
TN-135M
TN-135Y
Change Parts
Waste Toner Box
Waste toner box
20,000 pages
3
See Replacing the waste
toner box on page 186.
WT-100CL
168
The following are maintenance messages that appear alternately with the normal message on the
upper row of the LCD when the machine is in the Ready mode. These messages advise you that
you will need to replace each of the consumable items as soon as possible, since the consumable
item’s end of life has been reached. The machine will continue printing when any of these
messages appear on the LCD.
1
When printing on Letter or A4 size paper. The actual number of printed pages will vary depending on the print jobs
and paper you use.
Note
• Discard used consumable items according to local regulations, keeping it separate from
domestic waste. If you have questions, call your local waste disposal office. Be sure to reseal
the consumable items tightly so that the material inside does not spill.
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life for toner cartridges and a waste toner box is based on an average 5%
coverage of the printable area using any colour toner cartridge. Frequency of replacement will
vary depending on the complexity of printed pages, percentage of coverage and type of media
used.
LCD messages Consumable item to
replace
Approximate life
1
How to replace Order No.
Change Parts
Drum
Drum unit 17,000 pages See Replacing the drum
unit on page 174.
DR-130CL
Change Parts
Belt Unit
Belt unit 50,000 pages See Replacing the belt
unit on page 181.
BU-100CL
Change Parts
Fuser Unit
Fuser unit 80,000 pages Call your Brother dealer to
purchase the fuser unit.
—
Change Parts
Laser Unit
Laser unit 100,000 pages Call your Brother dealer to
purchase the laser unit.
—
Change Parts
PF kit 1
Paper feeding kit 1
(Paper pick-up roller
and Separator pad for
Tray 1)
100,000 pages Call your Brother dealer to
purchase the paper
feeding kit 1.
—
Change Parts
PF kit 2
(when the optional lower
tray is installed)
Paper feeding kit 2
(Paper pick-up roller
and Separator pad for
Tray 2)
100,000 pages Call your Brother dealer to
purchase the paper
feeding kit 2.
—
Change Parts
PF kit MP
Paper feeding kit MP
(Paper pick-up roller
and Separator pad for
MP tray)
50,000 pages Call your Brother dealer to
purchase the paper
feeding kit MP.
—
Troubleshooting and routine maintenance
169
C
Replacing a toner cartridge C
Order Numbers:
Toner Cartridge Standard:
TN-130 (BK, C, M, Y)
Toner Cartridge High Yield:
TN-135 (BK, C, M, Y)
The High Yield toner cartridges can print
approximately 5,000 pages (Black) and
approximately 4,000 pages each (Cyan,
Magenta and Yellow). The Standard toner
cartridges can print approximately 2,500
pages (Black) and approximately 1,500
pages each (Cyan, Magenta and Yellow).
Actual page count will vary depending on
your average type of document (i.e., standard
letter, detailed graphics).
Toner low message C
Toner Low
Prepare New
The machine is supplied with the Standard
TN-130 toner cartridge. When a toner
cartridge is running low, the LCD shows
Toner Low.
Note
It is a good idea to keep new toner
cartridges ready for use when you see the
Toner Low warning.
Toner life end message C
When the following message appears on the
LCD, you need to replace the toner cartridge.
The second line of the LCD indicates which
colour you need to replace.
Toner Life End
Replace Black(K)
Discard the used toner cartridge according to
local regulations, keeping it separate from
domestic waste. You can also check our
ecology website www.brothergreen.co.uk for
recycling information.Be sure to seal up the
toner cartridge tightly so that toner powder
does not spill out of the cartridge. If you have
questions, call your local waste disposal
office.
Note
We recommend that you clean the
machine and corona wires of the drum unit
when you replace a toner cartridge. (See
Cleaning the laser scanner
windows on page 151 and Cleaning the
corona wires on page 155.)
Replacing the toner cartridges C
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
170
a Turn off the machine’s power switch.
Press the front cover release button and
then open the front cover.
b Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
c Hold the handle of the toner cartridge
and pull it out of the drum unit. Repeat
this for all the toner cartridges.
Troubleshooting and routine maintenance
171
C
CAUTION
We recommend that you place the toner
cartridges on a clean, flat surface with a
piece of disposable paper underneath it in
case you accidentally spill or scatter toner.
DO NOT put a toner cartridges into a fire. It
could explode, resulting in injuries.
Handle the toner cartridges carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
CAUTION
Brother machines are designed to work
with toner of a particular specification and
will work to a level of optimum performance
when used with genuine Brother toner
cartridges (TN-130/TN-135). Brother
cannot guarantee this optimum
performance if toner or toner cartridges of
other specifications are used. Brother does
not therefore recommend the use of
cartridges other than genuine Brother
cartridges with this machine, or the refilling
of empty cartridges with toner from other
sources. If damage is caused to the drum
unit or other part of this machine as a result
of the use of toner or toner cartridges other
than genuine Brother products due to the
incompatibility or lack of suitability of those
products with this machine, any repairs
required as a result may not be covered by
the warranty.
Unpack the toner cartridge just before you
put it in the machine. If a toner cartridge is
left unpacked for a long time, the toner life
will be shortened.
Note
• Be sure to seal up the toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
• Discard the used toner cartridge
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
172
CAUTION
DO NOT use flammable substances near
the machine. DO NOT use any type of
spray to clean the inside or outside of the
machine. Doing this may cause a fire or
electrical shock. Refer to Routine
maintenance on page 149 for how to clean
the machine.
d Clean the corona wires as follows.
1 Push to release the latches of the
white corona wire cover (1), and
then open the cover.
2 Clean the corona wire inside the
drum unit by gently sliding the
green tab from left to right and right
to left several times.
CAUTION
Be sure to return the tab to the home
position (b) (1). If you do not, printed pages
may have a vertical stripe.
3 Close the corona wire cover.
4 Repeat step 1 through step 3 to
clean each of the remaining three
corona wires.
1
1
2
1
1
2
Troubleshooting and routine maintenance
173
C
e Unpack the new toner cartridge. Hold
the cartridge with both hands and gently
shake it five or six times to spread the
toner evenly inside the cartridge.
f Remove the orange protective cover.
g Holding the toner cartridges by their
coloured handles, insert them one by
one back into the drum unit as shown.
Make sure that you match the toner
cartridge colour to the same colour label
on the drum unit, and make sure that
you fold down the toner cartridge
handle (A) once the toner cartridge is in
place. Repeat this for all the toner
cartridges.
1 C - Cyan
2 M - Magenta
3 Y - Yellow
4K - Black
1
2
3
4
174
h Push the drum unit in until it stops.
i Close the front cover of the machine.
Replacing the drum unit C
Order Number: DR-130CL
Change Parts Drum message C
Change Parts
Drum
The machine uses a drum unit to create print
images on paper. If the LCD shows
Change Parts Drum, the drum unit is near
the end of its life and it is time to buy a new
one.
Even if the LCD shows Change Parts
Drum, you may be able to continue printing
without having to replace the drum unit for a
while. However, if there is a noticeable
deterioration in the output print quality (even
before Change Parts Drum appears), then
the drum unit should be replaced. You should
clean the machine when you replace the
drum unit. (See Cleaning the laser scanner
windows on page 151.)
CAUTION
While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
Troubleshooting and routine maintenance
175
C
Note
The drum unit is a consumable item, and
it is necessary to replace it periodically.
There are many factors that determine the
actual drum life, such as temperature,
humidity, type of paper and how much
toner you use for the number of pages per
print job. The estimated drum life is
approximately 17,000 pages. The actual
number of pages your drum will print may
be significantly less than these estimates.
Because we have no control over the
many factors that determine the actual
drum life, we cannot guarantee a
minimum number of pages that will be
printed by your drum.
Replacing the drum unit C
CAUTION
Wait to unpack a new drum unit until
immediately before installing it. Put the old
drum unit into the plastic bag.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. When you open the front or
back cover of the machine, DO NOT touch
the shaded parts shown in the illustration.
a Turn off the machine’s power switch.
Press the front cover release button and
then open the front cover.
176
b Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
CAUTION
We recommend that you place the drum
unit and toner cartridges separately on a
clean, flat surface with a piece of
disposable paper underneath them in case
you accidentally spill or scatter toner.
Handle the toner cartridge carefully. If toner
scatters on your hands or clothes, wipe or
wash it off with cold water at once.
Troubleshooting and routine maintenance
177
C
c Release the grey lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
Note
Discard the used drum unit according to
local regulations, keeping it separate from
domestic waste. Be sure to seal up the
drum unit tightly so that toner powder does
not spill out of the unit. If you have
questions, call your local waste disposal
office.
CAUTION
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
Make sure that you use the drum unit
handles when carrying it. DO NOT hold the
sides of the drum unit.
1
178
To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
d Using their coloured handles to lift them
out, remove all four toner cartridges
from the drum unit.
e Unpack the new drum unit and remove
the protective cover.
2
1
Troubleshooting and routine maintenance
179
C
f Holding the toner cartridges by their
coloured handles, insert them one by
one back into the drum unit as shown.
Make sure that you match the toner
cartridge colour to the same colour label
on the drum unit, and make sure that
you fold down the toner cartridge
handle (A) once the toner cartridge is in
place. Repeat this for all the toner
cartridges.
1 C - Cyan
2 M - Magenta
3 Y - Yellow
4K - Black
g Put the drum unit back in the machine as
follows.
1 Make sure that the grey lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the grey lock lever (1).
A
1
2
3
4
1
1
180
Note
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
arrows (2) on both sides of the machine.
2 Push the drum unit in until it stops.
h Close the front cover of the machine.
When you replace the drum unit with a
new one, you need to reset the drum
unit counter by completing the following
steps:
i Turn on the machine’s power switch.
2
1
2
1
Troubleshooting and routine maintenance
181
C
j Press Menu, 8, 4.
Only the parts counters that need to be
reset appear in the menu.
84.Reset Menu
Drum
Select ab or OK
k Press a or b to choose Drum.
Press OK.
l Press 1 to reset the drum unit counter.
m Press Stop/Exit.
Replacing the belt unit C
Order Number: BU-100CL
Change Parts Belt Unit message C
When the belt unit runs out, the following
message appears on the LCD. When you see
this message, you must replace the belt unit:
Change Parts
Belt Unit
CAUTION
DO NOT touch the surface of the belt unit.
If you touch it, it could degrade print quality.
Damage caused by improper handling of
the belt unit may void your warranty.
Replacing the belt unit C
a Turn off the machine’s power switch.
Press the front cover release button and
then open the front cover.
182
b Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
c Release the grey lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
1
Troubleshooting and routine maintenance
183
C
CAUTION
Make sure that you use the drum unit
handles when carrying it. DO NOT hold the
sides of the drum unit.
We recommend that you place the drum
unit on a flat surface protected by a piece of
disposable paper or cloth in case of toner
scatter or spillage.
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
d Hold the green parts of the belt unit with
both hands and lift the belt unit up, then
pull it out.
CAUTION
We recommend that you place the belt unit
on a flat surface protected by a piece of
disposable paper or cloth in case of toner
scatter or spillage.
e Unpack the new belt unit, and remove
the protective cover and paper.
184
f Put the new belt unit in the machine.
Match the h mark on the belt unit to the
g mark on the machine. Push down on
the green area of the belt unit to lock it in
place.
g Put the drum unit back in the machine as
follows.
1 Make sure that the grey lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the grey lock lever (1).
1
1
Troubleshooting and routine maintenance
185
C
Note
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
arrows (2) on both sides of the machine.
2 Push the drum unit in until it stops.
h Close the front cover of the machine.
When you replace the belt unit with a
new one, you need to reset the belt unit
counter by completing the following
steps:
i Turn on the machine’s power switch.
2
1
2
1
186
j Press Menu, 8, 4.
Only the parts counters that need to be
reset appear in the menu.
84.Reset Menu
Belt Unit
Select ab or OK
k Press a or b to choose Belt Unit.
Press OK.
l Press 1 to reset the belt unit counter.
m Press Stop/Exit.
Replacing the waste toner
box C
Order Number: WT-100CL
Change Parts Waste Toner Box
message C
After you have printed approximately 20,000
images at 5% coverage for CMYK each, you
must change the waste toner box. The actual
number of printed pages will vary depending
on the print jobs and paper you use.
Change Parts
Waste Toner Box
Waste Toner Box Full message C
When the waste toner box is full, the following
message appears on the LCD and the
machine will stop printing. When you see this
message, you must replace the toner box:
Waste Toner Full
WARNING
DO NOT reuse the waste toner box.
Replacing the waste toner box C
WARNING
DO NOT put the waste toner box into a fire.
It could explode.
Be careful not to spill the toner. DO NOT
inhale or allow it to get into your eyes.
CAUTION
Handle the waste toner box carefully. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
Troubleshooting and routine maintenance
187
C
a Press the front cover release button and
then open the front cover.
b Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
188
c Release the grey lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
CAUTION
Make sure that you use the drum unit
handles when carrying it. DO NOT hold the
sides of the drum unit.
We recommend that you place the drum
unit on a flat surface protected by a piece of
disposable paper or cloth in case of toner
scatter or spillage.
If toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
1
Troubleshooting and routine maintenance
189
C
d Hold the green parts of the belt unit with
both hands and lift the belt unit up, then
pull it out.
CAUTION
We recommend that you place the belt unit
on a clean, flat surface with a piece of
disposable paper underneath it in case you
accidentally spill or scatter toner.
e Remove the waste toner box from the
machine using the green handle.
Note
Discard the used waste toner box
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
f Unpack the new waste toner box and
put the new one in the machine using
the green handle.
190
g Put the belt unit back in the machine.
Match the h mark on the belt unit to the
g mark on the machine. Push down on
the green area of the belt unit to lock it in
place.
h Put the drum unit back in the machine as
follows.
1 Make sure that the grey lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the grey lock lever (1).
1
1
Troubleshooting and routine maintenance
191
C
Note
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
arrows (2) on both sides of the machine.
2 Push the drum unit in until it stops.
i Close the front cover of the machine.
2
1
2
1
192
Packing and shipping
the machine C
If for any reason you must move or ship your
machine, carefully re-pack the machine in the
original packing material to avoid any
damage during transport. If you do not pack
the machine properly, you could void your
warranty. The machine should be adequately
insured with the carrier.
If the machine must be shipped, please read
the instructions in this section which explains
how to properly prepare your machine for
transport.
WARNING
Once your machine has been set up and
used, we do not recommend that it be
moved or shipped unless absolutely
necessary.
Colour laser printers are complex printing
devices. Moving the machine or shipping it
without properly removing the installed
supplies can result in SEVERE damage to
the machine. As a result, your machine may
not operate properly afterwards.
Failure to properly prepare the machine for
shipping according to the instructions in this
section may
VOID YOUR WARRANTY.
To prevent injuries when moving or lifting
this machine, make sure at least two people
lift the machine together. Be careful not to
pinch your fingers when you put the
machine down.
Make sure that you have the following parts
for repacking:
1 Insertion sheet for repacking
2 Plastic bag for the waste toner box
3 Orange protective cover and plastic bag
that the toner cartridge originally came in
(4 pieces of each)
4 Orange packing material for locking the
drum unit and the belt unit (4 pieces)
5 A piece of paper (Letter or A4) to protect the
belt unit (supplied by the user)
6 Joints for attaching cartons (pieces)
Troubleshooting and routine maintenance
193
C
Repacking the machine C
a Turn off the machine’s power switch.
Unplug the telephone line cord first, and
then unplug the power cord from the AC
power outlet.
b Push the Scanner Lock Lever down to
lock the scanner.
This lever is located on the left of the
scanner glass.
c Press the front cover release button and
then open the front cover.
d Hold the green handle of the drum unit.
Lift the drum unit up and then pull it out
until it stops.
194
e Release the grey lock lever (1) that is on
the left side of the machine. Lift the front
of the drum unit and pull the drum unit
completely out of the machine using the
green handles on the drum unit.
CAUTION
Hold the handles of the drum unit when you
carry it. DO NOT hold the sides of the drum
unit.
CAUTION
We recommend that you place the drum
unit on a clean, flat surface with a piece of
disposable paper underneath it in case of
you accidentally spill or scatter toner.
f Hold the handle of the toner cartridge
and pull it out of the drum unit. Repeat
this for all of the toner cartridges.
CAUTION
We recommend that you place the toner
cartridges on a clean, flat surface with a
piece of disposable paper underneath it in
case of you accidentally spill or scatter
toner.
g Attach the original orange protective
cover to each of the toner cartridges.
Place each of the toner cartridges into
the plastic bag that the cartridge
originally came in.
1
Troubleshooting and routine maintenance
195
C
h Hold the green parts of the belt unit with
both hands and lift the belt unit up, then
pull it out.
CAUTION
We recommend that you place the belt unit
on a clean, flat surface with a piece of
disposable paper underneath it in case of
you accidentally spill or scatter toner.
i Remove the waste toner box from the
machine using the green handle and
place it into the plastic bag included in
the carton.
j Put the belt unit back in the machine.
Match the h mark on the belt unit to the
g mark on the machine. Push down on
the green area of the belt unit to lock it in
place.
196
k Insert the original orange packing
material for locking the belt unit as
shown in the illustration.
l Put a piece of paper (letter or A4) on the
belt unit to prevent damage to the belt
unit.
m Put the drum unit back in the machine as
follows.
1 Make sure that the grey lock
lever (1) is in the up position and
put the drum unit in the machine.
Push down the grey lock lever (1).
1
1
Troubleshooting and routine maintenance
197
C
Note
When you put the drum unit in the
machine, match the green guides (1) of
the drum unit handle to the green
arrows (2) on both sides of the machine.
2 Push the drum unit back in until it
stops.
n Insert the original orange packing
material for the drum unit until as shown
in the illustration, and then close the
front cover.
2
1
2
1
198
o
Note
We recommend you repack the machine
on a table or desk.
Put the styrofoam piece marked
“FRONT” (1) into the lower carton (3), so
that the arrow cutout (4) points toward it.
Put the styrofoam piece marked “REAR”
into the lower carton so that the arrow
cutout (4) points away from it.
p Using two people, place the machine
into the plastic bag and then into the
lower carton, matching the “FRONT”
piece to the front of the machine as
shown in the illustration in Step o.
q As shown in the illustration, fit the two
foam pieces marked “FRONT” (4) to the
cardboard piece marked “FRONT” (7).
Fit the “REAR/L” (5) and “REAR/R” (6)
foam pieces to the left and right of the
cardboard piece marked “REAR” (8).
r Put the assembled “FRONT” (1) and
“REAR” (2) cardboard pieces in the
lower carton at the front and rear of the
machine as shown in the illustration.
The foam pads should fit closely to the
machine to support it.
s Place the upper carton (1) over the
machine and the lower carton. Match
the joint holes (2) of the upper carton to
the joint holes (3) of the lower carton.
3
2
1
4
4
8
7
6
5
1
2
2
1
Troubleshooting and routine maintenance
199
C
t Put the two styrofoam pieces for the
toner cartridges on the top of the
machine. Match the right side of the
machine to the “RIGHT” mark on one of
the styrofoam pieces, and the left side of
the machine to the “LEFT” mark on the
other styrofoam piece. Put the toner
cartridges in the styrofoam.
u Put the carton tray (1) on the top. Match
the front side of the machine to the
marks on the carton tray.
Place the waste toner box in the right
side of the carton tray.
v Put the four joints (1) into the holes of
the carton using steps A and B as shown
below.
w Close the carton and tape it shut.
1
1
A
B
1
200
Machine information C
Checking the serial number C
You can see the machine’s serial number on
the LCD.
a Press Menu, 8, 1.
81.Serial No.
XXXXXXXXX
b Press Stop/Exit.
Checking the page counters C
You can see the machine’s page counters for
copies, printed pages, reports and lists, faxes
or a summary total.
a Press Menu, 8, 2.
The LCD shows number of pages for
Total, Fax/List and Copy.
82.Page Counter
a Total :XXXXXX
Fax/List :XXXXXX
b Copy :XXXXXX
Select ab or OK
b Press a or b to choose to see number of
pages for Print.
82.Page Counter
a Fax/List :XXXXXX
Copy :XXXXXX
b Print :XXXXXX
Select ab or OK
c
Press
a
or
b
to choose the option for
which you want to see the machine’s
page counters for colour and black &
white.
Press OK.
82.Page Counter
Total
Color :XXXXXX
B&W :XXXXXX
d Press Stop/Exit.
Checking the remaining life of
parts C
You can view the remaining life of these parts
on the LCD.
a Press Menu, 8, 3.
83.Parts Life
1.Drum
2.Belt Unit
3.PF kit MP
Select ab or OK
b Press a or b to choose 1.Drum,
2.Belt Unit, 3.PF kit MP,
4.PF kit 1, 5.PF kit 2
1
,
6.Fuser or 7.Laser.
Press OK.
83.Parts Life
1.Drum
Remaining:100%
1
PF kit 2 appears only when the optional
LT-100CL tray is installed.
c Press Stop/Exit.
Note
The life check of a part will be accurate
only if that part’s life counter was reset
when the new part was installed. It will not
be accurate if that part’s life counter was
reset during the life of the used part.
201
D
D
On-screen
programming
D
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
Menu table D
You can program your machine by using the
Menu table on page 203. These pages list
the menu selections and options.
Press Menu followed by the menu numbers
to program your machine.
For example, to set Beeper volume to Low:
a Press Menu, 1, 4, 2.
b Press a or b to choose Low.
c Press OK.
Memory storage D
Your menu settings are stored permanently,
and in the event of a power failure will not be
lost. Temporary settings (for example,
Contrast, Overseas Mode) will be lost. Your
machine can store the date and time for
approximately 60 hours.
Menu keys D
Menu and features D
Access the menu.
Go to the next menu level.
Accept an option.
Exit the menu by pressing
repeatedly.
Go back to the previous menu
level.
Scroll through the current menu
level.
Go back to the previous menu
level or forward to the next menu
level.
Exit the menu.
202
How to access the menu
mode D
a Press Menu.
b Choose an option.
Press 1 for General Setup menu.
Press 2 for Fax menu.
Press 3 for Copy menu.
Press 4 for Printer menu.
Press 5 for USB Direct I/F menu.
Press 6 for Print Reports menu.
Press 7 for LAN menu.
Press 8 for Machine Info. menu.
Press 9 for Service menu.
1
Press 0 for Initial Setup.
1
This will appear only when the LCD shows an
error message.
You can also scroll through each menu
level by pressing a or b for the direction
you want.
c Press OK.
The LCD will then show the next menu
level.
d Press a or b to scroll to your next menu
selection.
e Press OK.
When you have finished setting an
option, the LCD shows Accepted.
f Press Stop/Exit to return to the top
menu.
Menu and features
203
D
Menu table D
The factory settings are shown in bold with an asterisk.
Choose & OK Choose & OK to accept to exit
Main Menu Submenu Menu Selections Options Descriptions Page
1.
General
Setup
1.Mode Timer — 0 Sec
30 Secs
1 Min
2 Mins*
5 Mins
Off
Sets the time to return to
Fax mode and the time
the machine will change
from individual user to
public user when using
Secure Function Lock.
22
32
2.Paper Type 1.MP Tray Thin
Plain*
Thick
Thicker
Recycled Paper
Sets the type of paper in
the MP tray.
22
2.Tray#1 Thin
Plain*
Recycled Paper
Sets the type of paper in
the paper tray.
22
3.Tray#2
(This menu only
appears if you have
the optional tray #2)
Thin
Plain*
Recycled Paper
Sets the type of paper in
the optional paper tray #2.
22
3.Paper Size 1.MP Tray A4*
Letter
Legal
Executive
A5
A6
B5
B6
Folio
Any
Sets the size of the paper
in the MP tray.
23
204
1.
General
Setup
(continued)
3.Paper Size
(continued)
2.Tray#1 A4*
Letter
Legal
Executive
A5
A6
B5
B6
Folio
Sets the size of the paper
in the paper tray.
23
3.Tray#2
(This menu only
appears if you have
the optional tray #2)
A4*
Letter
Legal
Executive
A5
B5
B6
Folio
Sets the size of the paper
in the optional paper
tray #2.
23
4.Volume 1.Ring Off
Low
Med*
High
Adjusts the ring volume. 25
2.Beeper Off
Low
Med*
High
Adjusts the volume level
of the beeper.
25
3.Speaker Off
Low
Med*
High
Adjusts the speaker
volume.
25
5.Auto Daylight
— On*
Off
Changes for Daylight
Savings Time
automatically.
26
6.Ecology 1.Toner Save On
Off*
Increases the page yield
of the toner cartridge.
26
2.Sleep Time (000-240)
005Min*
Conserves power. 26
Main Menu Submenu Menu Selections Options Descriptions Page
Menu and features
205
D
1.
General
Setup
(continued)
7.Tray Use 1.Copy Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if you
installed the optional
paper tray.)
Selects the tray that will
be used for Copy mode.
23
2.Fax Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2
T1>T2>MP*
(Tray#2 or T2
appears only if you
installed the optional
paper tray.)
Selects the tray that will
be used for Fax mode.
24
3.Print Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 or T2
appears only if you
installed the optional
paper tray.)
Selects the tray that will
be used for PC print.
24
8.LCD Contrast
— -nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Adjusts the contrast of the
LCD.
27
9.Security 1.Setting Lock — Stops unauthorized users
from changing the
machine’s current setting.
28
2.Function Lock — You can restrict selected
machine operation for up
25 individual users and all
other non-authorized
Public users.
28
0.Document Scan
1.
Glass ScanSize
A4/Letter*
Legal/Folio
Adjusts the scan area of
the scanner glass to the
size of the document.
36
2.Duplex Scan Long edge*
Short edge
Choose the duplex
scanning format.
35
Main Menu Submenu Menu Selections Options Descriptions Page
206
2.Fax
1.Setup Receive
(In Fax mode
only)
1.Ring Delay (00-08)
02*
(Example for the
UK)
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
46
2.F/T Ring Time 20 Secs
30 Secs*
40 Secs
70 Secs
Sets the pseudo/double-
ring time in Fax/Tel mode.
46
3.Fax Detect On*
Off
Receives fax messages
without pressing
Mono Start or
Colour Start.
47
4.Remote Codes
On (
l51, #51)
Off*
Allows you to answer all
calls at an extension or
external telephone and
use codes to turn the
machine on or off. You
can personalize these
codes.
55
5.Auto Reduction
On*
Off
Cuts the size of incoming
faxes.
48
6.Memory Receive
On*
Off
Automatically stores any
incoming faxes in its
memory if it runs out of
paper.
49
7.Print Density -nnnno+
-nnnon+
-nnonn+ *
-nonnn+
-onnnn+
Makes printouts darker or
lighter.
47
8.Polling RX Standard*
Secure
Timer
Sets up your machine to
poll another fax machine.
71
9.Fax Rx Stamp
(B&W only)
On
Off*
Prints the received time
and date on the top of the
received faxes.
48
0.Duplex On
Off*
Prints received faxes on
both sides of the paper.
48
Main Menu Submenu Menu Selections Options Descriptions Page
Menu and features
207
D
2.Fax
(continued)
2.Setup Send
(In Fax mode
only)
1.Contrast Auto*
Light
Dark
Changes the lightness or
darkness of faxes you
send.
39
2.
Fax Resolution
Standard*
Fine
S.Fine (B&W only)
Photo (B&W only)
Sets the default resolution
for outgoing faxes.
40
3.Delayed Fax
(B&W only)
— Sets the time of day in 24
hour format that the
delayed faxes will be sent.
42
4.Batch TX
(B&W only)
On
Off*
Combines delayed faxes
going to the same fax
number at the same time
of day into one
transmission.
42
5.Real Time TX Next Fax:On
Next Fax:Off
On
Off*
Sends a fax without using
the memory.
41
6.Polled TX Standard*
Secure
Sets up your machine with
a document to be
retrieved by another fax
machine.
73
7.Coverpg Setup
(B&W only)
Next Fax:On
Next Fax:Off
On
Off*
Print Sample
Automatically sends a
cover page you have
programmed.
38
8.Coverpage Note
(B&W only)
— Sets up your own
comments for the fax
cover page.
38
9.Overseas Mode On
Off*
If you are having difficulty
sending faxes overseas,
set this to on.
42
3.Set Quick-
Dial
1.One-Touch Dial
— Stores up to 40 One-
Touch Dial numbers, so
you can dial by pressing
one key (and Mono Start
or Colour Start).
59
2.Speed-Dial — Stores up to 300 Speed-
Dial numbers, so you can
dial by pressing only a few
keys (and Mono Start or
Colour Start).
60
3.Setup Groups — Sets up to 20 Group
numbers for
Broadcasting.
62
Main Menu Submenu Menu Selections Options Descriptions Page
208
2.Fax
(continued)
4.Report Setting
1.XMIT Report On
On+Image
Off*
Off+Image
Sets initial setup for
Transmission Verification
Report and Fax Journal.
75
2.
Journal Period
Off
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
Sets the interval for
automatic printing of the
Fax Journal.
75
5.Remote Fax
Opt
1.Forward/Store
(Backup Print)
Off*
Fax Forward
Fax Storage
PC Fax Receive
Sets the machine to
forward fax messages, to
store incoming faxes in
the memory (so you can
retrieve them while you
are away from your
machine), or to send faxes
to your PC.
If you chose Fax Forward
or PC Fax Receive, you
can turn on the safety
feature Backup Print.
64
2.Remote Access ---l Sets your own code for
Remote Retrieval.
67
3.Print Document
— Prints incoming faxes
stored in the memory.
49
6.Remaining
Jobs
— — You can check which jobs
are in the memory and lets
you cancel scheduled
jobs.
43
0.
Miscellaneous
1.Compatibility High*
Normal
Basic(for VoIP)
Adjusts the equalization
for transmission
difficulties.
VoIP service providers
offer fax support using
various standards. If you
regularly experience fax
transmission errors,
choose
Basic(for VoIP).
130
2.BT Call Sign
(U.K. only)
Off*
Set
Uses with BT Call Sign. 51
Main Menu Submenu Menu Selections Options Descriptions Page
Menu and features
209
D
3.Copy 1.Quality — Auto*
Text
Photo
You can choose the Copy
resolution for your type of
document.
79
2.Brightness — -nnnno+
-nnnon+
-nnonn+ *
-nonnn+
-onnnn+
Adjusts the brightness for
copies.
83
3.Contrast — -nnnno+
-nnnon+
-nnonn+ *
-nonnn+
-onnnn+
Adjusts the contrast for
copies.
84
4.Color Adjust
1.Red -nnnno+
-nnnon+
-nnonn+ *
-nonnn+
-onnnn+
Adjusts the red colour for
copies.
84
2.Green -nnnno+
-nnnon+
-nnonn+ *
-nonnn+
-onnnn+
Adjusts the green colour
for copies.
3.Blue -nnnno+
-nnnon+
-nnonn+ *
-nonnn+
-onnnn+
Adjusts the blue colour for
copies.
Main Menu Submenu Menu Selections Options Descriptions Page
210
4.Printer 1.Emulation — Auto*
HP LaserJet
BR-Script 3
Chooses the emulation
mode.
See
Software
User’s
Guide on
the
CD-ROM.
2.Print Options
1.Internal Font — Prints a list of the
machine’s internal fonts.
2.Configuration — Prints a list of the
machine’s printer settings.
3.Test Print — Prints a test page.
3.Duplex — Off*
On(Long Edge)
On(Short Edge)
Enables or disables
duplex printing. You can
also choose long edge or
short edge duplex
printing.
4.
Output Color
— Auto*
Color
B&W
Chooses colour or black &
white printed documents.
If you choose Auto, the
machine selects a
suitable option for the
document (colour or
B&W).
5.Reset Printer
1.Reset — Returns the PCL setting to
the default settings.
2.Exit —
Main Menu Submenu Menu Selections Options Descriptions Page
Menu and features
211
D
4.Printer
(continued)
6.Calibration
— Calibrate
Reset
Adjusts the colour density
or returns the colour
calibration to the factory
setting.
See
Software
User’s
Guide on
the
CD-ROM.
7.Auto Regist.
1.Registration 1.Start Adjust the print position of
each colour automatically.
2.Exit
2.Frequency Low
Medium*
High
Off
Set the interval time you
want to carry out the auto
registration.
8.Manual Regist.
1.Print Chart — Print the chart to manually
check the registration of
the colours.
2.Set Regist. 1 Magenta Left
2 Cyan Left
3 Yellow Left
4 Magenta Center
5 Cyan Center
6 Yellow Center
7 Magenta Right
8 Cyan Right
9 Yellow Right
Sets the correction value
on the chart you printed
out from Print Chart.s
5.USB Direct
I/F
1.Direct Print
1.Paper Size A4*
Letter
Legal
Executive
A5
A6
B5
B6
Folio
Sets the paper size when
printing directly from the
USB flash memory drive.
93
2.Media Type Thin
Plain*
Thick
Thicker
Recycled Paper
Sets the media type when
printing directly from the
USB flash memory drive.
93
Main Menu Submenu Menu Selections Options Descriptions Page
212
5.USB Direct
I/F
(continued)
1.Direct Print
(continued)
3.Multiple Page 1in1*
2in1
4in1
9in1
16in1
25in1
1 in 2x2 pages
1 in 3x3 pages
1 in 4x4 pages
1 in 5x5 pages
Sets the page style when
printing multiple pages
directly from the USB
flash memory drive.
93
4.Orientation Portrait*
Landscape
Sets the page orientation
when printing directly from
the USB flash memory
drive.
93
5.Collate On*
Off
Enables or disables the
page collation when
printing directly from the
USB flash memory drive.
93
6.Print Quality Normal*
Fine
Sets the print quality
option when printing
directly from the USB
flash memory drive.
93
7.PDF Option Document*
Document&Markup
Document&Stamps
Sets the PDF option
whether to print
comments (Markup) or
stamps in the PDF file
along with the text.
93
8.Index Print Simple*
Details
Sets the index print
option, simple format or
details.
93
2.Scan to USB
1.Resolution Color 150 dpi*
Color 300 dpi
Color 600 dpi
B&W 200 dpi
B&W 200x100 dpi
Sets the resolution to
send the scanned data to
USB flash memory drive.
See
Software
User’s
Guide on
the
CD-ROM.
2.File Name — Enter the file name of the
scanned data.
3.PictBridge 1.Paper Size Letter
A4*
B5
A5
B6
A6
Sets the paper size when
printing data from a
camera with using
PictBridge.
88
Main Menu Submenu Menu Selections Options Descriptions Page
Menu and features
213
D
5.USB Direct
I/F
(continued)
3.PictBridge
(continued)
2.Orientation Letter
A4
B5
A5
B6
A6
Then, you will
choose:
Portrait
Landscape
Sets the page orientation
when printing data from a
camera using PictBridge.
If you choose the paper
size Letter, A4 or B5,
Portrait will be chosen. If
you choose A5, B6 or A6,
Landscape will be
chosen.
88
3.Date & Time On
Off*
Prints the date and time
the photo is being taken
on the photo.
88
4.File Name On
Off*
Prints the file name of the
data on the photo.
88
5.Print Quality Normal*
Fine
Sets the print quality
option when printing data
from a camera using
PictBridge.
88
6.Print Reports
1.XMIT Verify
1.View on LCD — You can view the
Transmission Verification
Report for your last 200
outgoing faxes at most
and print the last report.
76
2.Print Report —
2.Help List — — Prints the Help List so you
can see at-a-glance how
to quickly program your
machine.
76
3.Tel Index
List
1.Numeric — Lists name and numbers
stored in the One-Touch
and Speed-Dial memory,
in numerical or
alphabetical order.
76
2.Alphabetic —
4.Fax Journal
— — Lists information about
your last 200 incoming
and outgoing faxes.
(TX means Transmit.
RX means Receive.)
76
5.User Settings
— — Lists your settings. 76
6.Network Config
— — Lists your Network
settings.
76
7.Order Form — — You can print an
accessories order form to
fill out and send to you
Brother dealer.
76
Main Menu Submenu Menu Selections Options Descriptions Page
214
Main
Menu
Submenu Menu Selections Options Descriptions Page
7.LAN 1.Wired 1.TCP/IP 1.BOOT Method Auto*
Static
RARP
BOOTP
DHCP
Chooses the BOOT
method that best suits
your needs.
See
Network
User’s
Guide on
the
CD-ROM.
2.IP Address
[000-255]. [000-255].
[000-255]. [000-255]
Enter the IP address.
3.Subnet Mask
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Subnet mask.
4.Gateway
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Gateway
address.
5.Node Name BRNXXXXXX Enter the Node name.
6.WINS Config Auto*
Static
Chooses the WINS
configuration mode.
7.WINS Server (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP address
of the primary or
secondary WINS server.
8.DNS Server (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP address
of the primary or
secondary DNS server.
9.APIPA On*
Off
Automatically allocates
the IP address from the
link-local address range.
0.IPv6 On
Off*
Enable or Disable the IPv6
protocol. If you want to use
the IPv6 protocol, visit
http://solutions.brother.com
for more information.
Menu and features
215
D
7.LAN
(continued)
1.Wired
(continued)
2.Ethernet — Auto*
100B-FD
100B-HD
10B-FD
10B-HD
Chooses the Ethernet
link mode.
See
Network
User’s
Guide on
the
CD-ROM.
3.Set to Default
1.Reset — Restore the wired
network setting to
factory default.
2.Exit —
4.Wired Enable
— On*
Off
Enable or Disable the
wired LAN manually.
2.WLAN 1.TCP/IP 1.BOOT Method Auto*
Static
RARP
BOOTP
DHCP
Chooses the BOOT
method that best suits
your needs.
2.IP Address
[000-255]. [000-255].
[000-255]. [000-255]
Enter the IP address.
3.Subnet Mask
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Subnet mask.
4.Gateway
[000-255]. [000-255].
[000-255]. [000-255]
Enter the Gateway
address.
5.Node Name BRWXXXXXX Enter the Node name.
6.WINS Config Auto*
Static
Chooses the WINS
configuration mode.
7.WINS Server (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP address
of the primary or
secondary WINS server.
Main
Menu
Submenu Menu Selections Options Descriptions Page
216
7.LAN
(continued)
2.WLAN
(Continued)
1.TCP/IP
(Continued)
8.DNS Server (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP address
of the primary or
secondary DNS server.
See
Network
User’s
Guide on
the
CD-ROM.
9.APIPA On*
Off
Automatically allocates
the IP address from the
link-local address range.
0.IPv6 On
Off*
Enable or Disable the IPv6
protocol. If you want to use
the IPv6 protocol, visit
http://solutions.brother.com
for more information.
2.Setup Wizard
—
— You can configure your
print server.
3.SecurEasySetup
— — You can configure the
wireless network easily.
4.WLAN Status
1.Status Active(11b)
Active(11g)
Wired LAN Active
WLAN OFF
Connection error
You can see the current
wireless network status.
2.Signal Strong
Medium
Weak
None
You can see the current
wireless network signal
strength.
3.SSID — You can see the current
SSID.
4.Comm. Mode Ad-hoc
Infrastructure
You can see the current
Communication Mode.
5.Set to Default
1.Reset — Restore the wireless
network setting to
factory default.
2.Exit —
6.WLAN Enable
— On
Off*
Enable or Disable the
wireless LAN manually.
Main
Menu
Submenu Menu Selections Options Descriptions Page
Menu and features
217
D
7.LAN
(continued)
3.Setup IFAX
1.Setup Internet
1.Mail Address
— Enter the mail address.
(Up to 60 characters)
See
Network
User’s
Guide on
the
CD-ROM.
2.SMTP Server Name?
(Up to 64 characters)
IP Address?
[000-255]. [000-255].
[000-255]. [000-255]
Enter the SMTP server
address.
3.SMTP Port [00001-65535] Enter the POP3 port
number.
4.Auth. For SMTP
None*
SMTP-AUTH
POP bef.SMTP
Selects the Security
method for E-mail
notification
5.POP3 Server Name?
(Up to 64 characters)
IP Address?
[000-255]. [000-255].
[000-255]. [000-255]
Enter the POP3 server
address.
6.POP3 Port [00001-65535] Enter the POP3 port
number.
7.Mailbox Name
— Enter the mail box name.
(Up to 32 characters)
8.Mailbox Pwd — Enter the password to
login to the POP3 server.
(Up to 32 characters)
9.APOP On
Off*
Enables or disables
APOP.
2.Setup Mail RX
1.Auto Polling
On*
Off
Automatically checks the
POP3 server for new
messages.
2.Poll Frequency
10Min Sets the interval for
checking for new
messages on the POP3
server.
3.Header All
Subject+From+
To
None*
Selects the contents of
the mail header to be
printed.
4.Del Error Mail
On*
Off
Deletes error mails
automatically.
5.Notification
On
MDN
Off*
Receives notification
messages.
Main
Menu
Submenu Menu Selections Options Descriptions Page
218
7.LAN
(continued)
3.Setup IFAX
(continued)
3.Setup Mail TX
1
.Sender Subject
— Displays the subject that
is attached to the
Internet Fax data.
See
Network
User’s
Guide on
the
CD-ROM.
2.Size Limit On
Off*
Limits the size of E-mail
documents.
3.Notification
On
Off*
Sends notification
messages.
4.Setup Relay
1.Rly Broadcast
On
Off*
Relays a document to
another fax machine.
2.Relay Domain
RelayXX: Registers the Domain
name.
3.Relay Report
On
Off*
Prints the Relay
Broadcast Report.
4.Scan to
E-mail
—
Color 150 dpi
*
Color 300 dpi
Color 600 dpi
B&W 200 dpi
B&W 200x100 dpi
(If you chose color
option)
PDF*
JPEG
Chooses the file format
to send the scanned
data via e-mail.
(If you chose
B&W option)
PDF*
TIFF
5.Scan to
FTP
—
Color 150 dpi
*
Color 300 dpi
Color 600 dpi
B&W 200 dpi
B&W 200x100 dpi
(If you chose color
option)
PDF*
JPEG
Chooses the file format
to send the scanned
data via FTP.
(If you chose
B&W option)
PDF*
TIFF
6.Fax to Server
—— On
Off*
You can store a
prefix/suffix address in
the machine and can
send a document from a
fax server system.
7.Time Zone
—— UTCXXX:XX Sets the time zone for
your country.
0.Factory
Reset
1.Reset — 1.Yes
2.No
Restores all network
settings to factory
default.
2.Exit ——
Main
Menu
Submenu Menu Selections Options Descriptions Page
Menu and features
219
D
Main Menu Submenu Menu Selections Options Descriptions Page
8.Machine
Info.
1.Serial No. — — You can check the serial
number of your machine.
200
2.Page Counter
— Total
Fax/List
Copy
Print
You can check the
number of total pages the
machine has printed
during its life.
200
3.Parts Life 1.Drum
2.Belt Unit
3.PF kit MP
4.PF kit 1
5.PF kit 2
6.Fuser
7.Laser
— You can check the
percentage of a machine
part’s life that remains
available.
PF kit 2 appears only
when the optional
LT-100CL tray is installed.
200
4.Reset Menu — Drum
Belt Unit
PF kit MP
PF kit 1
PF kit 2
Resets the machine part’s
life counter. Appears
when you replace the
machine part.
PF kit 2 appears only
when the optional
LT-100CL tray is installed.
175
181
0.Initial
Setup
1.Receive Mode
— Fax Only*
Fax/Tel
External TAD
Manual
Chooses the receive
mode that best suits your
needs.
44
2.Date&Time — — Puts the date and time on
the LCD and in headings
of faxes you send.
See
Quick
Setup
Guide.
3.Station ID — Fax:
Tel:
Name:
Sets your name and fax
number to appear on each
page you fax.
4.Tone/Pulse — Tone*
Pulse
Chooses the dialling
mode.
5.Dial Tone — Detection
No Detection*
You can shorten the dial
tone detect pause.
130
6.Phone Line
Set
— Normal*
PBX
ISDN
Selects the telephone line
type.
50
220
Entering text D
When setting certain menu selections, such as the Station ID, you will need to type text
characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have
printed letters because they are used for special characters.
Press the appropriate dial pad key the required number of times to access the characters below:
For setting an e-mail address, Scan to FTP menu options and Setup IFAX menu options (
Menu
,
7
,
3
)
For setting other menu selections
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
Making corrections
If you entered a letter incorrectly and want to change it, press d to move the cursor to the incorrect
character, and then press Clear/Back.
Repeating letters
To enter a character on the same key as the previous character, press c to move the cursor right
before pressing the key again.
Press
Key
one
time
two
times
three
times
four
times
five
times
six
times
seven
times
eight
times
1 @./1@./1
2 abcABC2a
3 de fDEF3d
4 gh iGHI4g
5 jklJKL5j
6 mn oMNO6m
7 pqr sPQRS
8 tuvTUV8t
9 wxyzWXYZ
Press
Key
one
time
two
times
three
times
four
times
2 ABC2
3 DEF3
4 GH I 4
5 JKL5
6 MNO6
7 PQRS
8 TUV8
9 WXYZ
Menu and features
221
D
Special characters and symbols
Press l, # or 0, then press d or c to move the cursor to the symbol or character you want.
Press OK to choose it. The symbols and characters below will appear depending on your menu
selection.
1
m is not available for I-Fax settings.
Press l for
(space) ! " # $ % & ' ( ) l + , - . / m
1
Press # for : ; < = > ? @ [ ] ^ _ ¥ ˜ ‘ | { }
Press 0 for Ä Ë Ö Ü À Ç È É 0
222
E
General E
Specifications E
Memory Capacity 128 MB
ADF (automatic document
feeder)
Up to 50 pages (Staggered) 80 g/m
2
Duplex, up to Letter/A4
Recommended Environment for Best Results:
Temperature: 20 to 30°C
Humidity: 50% - 70%
Paper:
Xerox Premier 80 g/m
2
or Xerox Business
80 g/m
2
Paper Tray
250 Sheets (80 g/m
2
)
Paper Tray 2 (option)
500 Sheets (80 g/m
2
)
Printer Type Laser
Print Method Electrophotography by semiconductor laser beam scanning
LCD (liquid crystal display) 22 characters × 5 lines
Power Source 220 - 240V 50/60Hz
Power Consumption Peak: Average 1200 W
Copying: Average 515 W
Sleep: Average 38 W
Standby: Average 100 W
Dimensions
Weight Without Drum/Toner Unit: 33.3 kg
Specifications
223
E
Noise level Sound power
Operating (Copying): LWAd = 6.9 Bell
Standby: LWAd = 4.4 Bell
Sound pressure
Operating (Copying): LpAm = 54.5 dBA
Standby: LpAm = 30 dBA
Temperature Operating: 10 to 32.5°C
Storage: 5 to 35°C
Humidity Operating: 20 to 80% (without condensation)
Storage: 10 to 90% (without condensation)
224
Print media E
Paper Input Paper Tray
Paper Type: Plain paper, Thin paper or Recycled paper
Paper Size: Letter, A4, B5, A5,B6, A6, Executive, Legal
and Folio.
Paper Weight:
60 to 105 g/m
2
Maximum paper tray capacity:
Up to 250 sheets of 80 g/m
2
plain paper
Multi-purpose tray (MP tray)
Paper Type: Plain paper, Thin paper, Thick paper,
Recycled paper, Bond paper, Envelopes or
Labels
Paper Size: Width: 69.9 to 215.9 mm (2.75 to 8.5 in.)
Length:116 to 406.4 mm (4.57 to 16 in.)
Paper Weight:
60 to 163 g/m
2
Maximum paper tray capacity:
Up to 50 sheets of 80 g/m
2
plain paper
Up to 3 envelopes
Paper Tray 2 (option)
Paper Type: Plain paper, Thin paper or Recycled paper
Paper Size: Letter, A4, B5, A5, B6, Executive, Legal
and Folio.
Paper Weight:
60 to 105 g/m
2
Maximum paper tray capacity:
Up to 500 sheets of 80 g/m
2
plain paper
Paper Output Up to 150 sheets (face down print delivery to the output paper tray)
Duplex Paper Size Legal, Folio and A4
Manual Duplex Yes
Automatic Duplex Yes
Specifications
225
E
Fax E
1
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code).
Specifications and printed materials are subject to change without prior notice.
2
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications
and printed materials are subject to change without prior notice.
Compatibility ITU-T Group 3
Duplex Fax (Receive) Yes
Coding System MH/MR/MMR/JBIG/JPEG
Modem Speed Automatic Fallback: 33,600 bps
Single-Sided Document
Size
ADF Width: 147.3 to 215.9 mm (5.8 to 8.5 in.)
ADF Height: 147.3 to 356 mm (5.8 to 14 in.)
Scanner Glass Width: Max. 215.9 mm (8.5 in.)
Scanner Glass Height: Max. 355.6 mm (14 in.)
2-Sided (Duplex)
Document Size
ADF Width: 147.3 to 210.0 mm (5.8 to 8.3 inches)
ADF Height: 147.3 to 297.0 mm (5.8 to 11.7 inches)
Scanning Width Max. 208 mm
Printing Width Max. 208 mm
Grey Scale 256 levels
Polling Types Standard, Secure, Timer, Sequential
Contrast Control Automatic/Light/Dark (manual setting)
Resolution Horizontal: 8 dot/mm
Vertical
Standard: 3.85 line/mm (Black)
7.7 line/mm (Colour)
Fine: 7.7 line/mm (Black)
7.7 line/mm (Colour)
Photo: 7.7 line/mm (Black)
Superfine: 15.4 line/mm (Black)
One-Touch Dial 40 (20 × 2)
Speed-Dial 300 stations
Groups Up to 20
Broadcasting 390 stations (B&W only)
Automatic Redial 3 times at 5 minute intervals
Auto Answer 0, 1, 2, 3, 4, 5, 6, 7 or 8 rings
Communication Source Public switched telephone network
Memory Transmission
Up to 500
1
/400
2
pages
Out of Paper Reception
Up to 500
1
/400
2
pages
226
Copy E
1
When making a B&W copy from the scanner glass in text quality mode at the 25 to 150% ratio.
2
First copy out time may change if the machine is calibrating or registering itself.
3
First copy out time may vary due to scanner lamp warm up time.
Colour/Monochrome Yes/Yes
Duplex Copying Yes
Single-Sided Document Size ADF Width: 148 to 215.9 mm (5.8 to 8.5 in.)
ADF Height: 148 to 355.6 mm (5.8 to 14 in.)
Scanner Glass Width: Max. 215.9 mm (8.5 in.)
Scanner Glass Height: Max. 355.6 mm (14 in.)
Copy Width: Max. 210 mm (8.26 in.)
2-Sided (Duplex) Document
Size
ADF Width:
ADF Height:
147.3 to 215.9 mm (5.8 to 8.5 inches)
147.3 to 297.0 mm (5.8 to 11.7 inches)
Multiple Copies Stacks or Sorts up to 99 pages
Reduce/Enlarge 25% to 400% (in increments of 1%)
Resolution
Up to 1200 × 600 dpi
1
First Copy Out Time
Approx. 21 seconds (Black)
23
Approx. 23 seconds (Colour)
23
Specifications
227
E
Scan E
1
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows
®
XP/Windows Vista
®
(resolution up to 19200 ×
19200 dpi can be chosen by using the Brother scanner utility)
2
When using the scanner glass
3
When using the ADF
Colour/Monochrome Yes/Yes
Duplex Scanning Yes
TWAIN Compliant
Yes (Windows
®
2000 Professional/XP/
XP Professional x64 Edition/Windows Vista
®
)
Mac OS
®
X 10.2.4 or greater
WIA Compliant
Yes (Windows
®
XP/Windows Vista
®
)
Colour Depth 24 bit colour
Resolution
Up to 19200 × 19200 dpi (interpolated)
1
Up to 1200 × 2400 dpi (optical)
2
Up to 1200 x 600 dpi (optical)
3
Single-Sided Document Size ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.)
ADF Height: 148.0 to 355.6 mm (5.8 to 14 in.)
Scanner Glass Width: Max. 215.9 mm (8.5 in.)
Scanner Glass Height: Max. 355.6 mm (14 in.)
Scanning Width Max. 210 mm (8.26 in.)
2-sided (Duplex) Document
Size
ADF Width:
ADF Height:
148.0 to 215.9 mm (5.8 to 8.5 in.)
148.0 to 297.0 mm (5.8 to 11.7 in)
Greyscale 256 levels
228
Print E
1
The printing speed may change depending on the type of document you print.
2
From the standard paper tray and optional paper tray.
3
First print out time may change if the machine is calibrating or registering itself.
Emulations PCL6
BR-Script (PostScript
®
) Level 3
Printer Driver
Host-Based Driver for Windows
®
2000 Professional/XP/
XP Professional x64 Edition/ Windows Vista
®
/
Windows Server
®
2003 (print only via network)
BR-Script (PPD file) for Windows
®
2000 Professional/XP/
XP Professional x 64 Edition/Windows Vista
®
Macintosh
®
Printer Driver for Mac OS
®
X 10.2.4 or greater
BR-Script (PPD file) for Mac OS
®
X 10.2.4 or greater
Resolution 600 × 600 dpi, 2400 dpi (2400 × 600 dpi)
Print Speed
Up to 20 pages/minute (A4 size) (Black)
12
Up to 20 pages/minute (A4 size) (Colour)
12
Duplex Printing Up to 7 sides/minute (3.5 pages) (Black)
Up to 7 sides/minute (3.5 pages) (Colour)
Print Speed for
Duplex Printing
Up to 7 sides/minute (3.5 pages) (Black)
Up to 7 sides/minute (3.5 pages) (Colour)
First Print Out Time
Less than 16 seconds (Black)
3
Less than 17 seconds (Colour)
3
Specifications
229
E
Interfaces E
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported.
PictBridge E
Direct print feature E
1
JBIG2 image files, JPEG2000 image files and layered files are not supported.
USB
Use a USB 2.0 interface cable that is no longer than 2.0 m (6 feet).
1
2
LAN cable Use an Ethernet UTP cable category 5 or greater.
Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with
your wireless LAN using Infrastructure mode or a wireless Peer-to-
Peer connection in Ad-hoc mode.
Compatibility Supports the Camera & Imaging Products Association PictBridge
standard CIPA DC-001.
Visit http://www.cipa.jp/pictbridge
for more information.
Interface USB direct interface
Compatibility
PDF version 1.6
1
, JPEG, Exif + JPEG, PRN (created by
MFC-9840CDW printer driver), TIFF (scanned by all Brother MFC or
DCP models), PostScript
®
3 ™ (created by MFC-9840CDW
BR Script3 printer driver)
230
Computer requirements E
1
For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
2
Third party USB ports are not supported.
3
PC Fax supports black and white only.
4
PaperPort™ 11SE supports Microsoft
®
SP4 or higher for Windows
®
2000 and SP2 or higher for XP.
Minimum System Requirements and Supported PC Software Functions
Computer Platform
& Operating System
Version
Supported
PC
Software
Functions
PC
Interface
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Available Hard
Disk Space
For
Drivers
For
Applications
Windows
®
Operating
System
Windows
®
2000
Professional
4
Printing,
PC Fax
3
,
Scanning
USB,
Ethernet,
Wireless
802.11 b/g
Intel
®
Pentium
®
or
equivalent
64 MB 256 MB 150 MB 310 MB
Windows
®
XP
Home
4
Windows
®
XP
Professional
4
128 MB
Windows
®
XP
Professional
x64 Edition
1
AMD Opteron™
AMD Athlon™ 64
Intel
®
Xeon
®
with
Intel
®
EM64T
Intel
®
Pentium
®
4
with Intel
®
EM64T
or equivalent
256 MB 512 MB
Windows
Vista
®
1
Intel
®
Pentium
®
4 or
equivalent 64-bit
supported CPU
512 MB 1 GB 500 MB 500 MB
Windows
Server
®
2003
Printing Ethernet,
Wireless
802.11 b/g
Intel
®
Pentium
®
III
or equivalent
256 MB 512 MB 50MB
Not
Available
Windows
Server
®
2003 x64
Edition
AMD Opteron™
AMD Athlon™ 64
Intel
®
Xeon
®
with
Intel
®
EM64T
Intel
®
Pentium
®
4
with Intel
®
EM64T
or equivalent
Macintosh
®
Operating
System
Mac OS
®
X
10.2.4 or
greater
Printing,
PC Fax
send
3
,
Scanning
USB
2
,
Ethernet,
Wireless
802.11 b/g
PowerPC G4/G5,
Intel
®
Core™
Solo/Duo,
PowerPC G3
350MHz
128 MB 160 MB 80 MB 400 MB
Specifications
231
E
Consumable items E
1
When printing on Letter or A4 size paper at 5% print coverage
2
When printing on Letter or A4 size paper
3
When printing on Letter or A4 size paper at 5% print coverage for CMYK each
Toner Cartridge Life Standard Toner Cartridges:
TN-130BK (Black):
Approx. 2,500 pages
1
TN-130C, TN-130M, TN-130Y
(Cyan, Magenta, Yellow):
Approx.1,500 pages
1
High-Yield Toner Cartridges:
TN-135BK (Black):
Approx. 5,000 pages
1
TN-135C, TN-135M, TN-135Y
(Cyan, Magenta, Yellow):
Approx. 4,000 pages
1
Drum Unit Life Expectancy DR-130CL:
Approx. 17,000 pages
2
Belt Unit BU-100CL:
Approx. 50,000 pages
2
Waste Toner Box WT-100CL:
Approx. 20,000 pages
3
232
Ethernet wired network E
1
PC Fax Send for Mac
®
2
Only printing for Windows Server
®
2003
3
Mac OS
®
× 10.2.4 or greater (mDNS)
4
BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com.
Network board model
name
NC-6500h
LAN You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax and Remote Setup.
12
Support for
Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
,
Windows Server
®
2003 and Windows Server
®
2003 x64 Edition
2
Mac OS
®
X 10.2.4 or greater
3
Protocols IPv4:
TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS,
NetBIOS name resolution, DNS resolver, mDNS, LPR/LPD,
Custom Raw Port/Port9100, IPP, IPPS, FTP server,
SSL/TLS, POP before SMTP, SMTP-AUTH, Telnet,
SNMPv1, HTTP/HTTPS server, TFTP client and server,
SMTP client, APOP, LLTD responder,
Raw Port (PC scanner), FTP client, LDAP, POP3
IPv6:
TCP/IP (Turned off as default) NDP, RA, DNS, mDNS, LPR/LPD,
Custom Raw Port/Port9100, IPP, IPPS, FTP server,
SSL/TLS, POP before SMTP, SMTP-AUTH, Telnet,
SNMPv1, HTTP/HTTPS server, TFTP client and server,
SMTP client, APOP, LLTD responder,
Raw Port (PC scanner), LDAP, POP3
Network type Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)
Management
utilities
4
BRAdmin Light for Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
,
Windows Server
®
2003, Windows Server
®
2003 x64 Edition and
Mac OS
®
X 10.2.4 or greater
BRAdmin Professional for Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
,
Windows Server
®
2003 and Windows Server
®
2003 x64 Edition
Web BRAdmin for Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
,
Windows Server
®
2003 and Windows Server
®
2003 x64 Edition
Client computers with a web browser supporting Java™
Specifications
233
E
Ethernet wireless network E
1
PC Fax Send for Mac
®
2
Only printing for Windows Server
®
2003
3
Mac OS
®
× 10.2.4 or greater (mDNS)
4
BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com.
Network board
model name
NC-7300w
LAN You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax and Remote Setup
12
.
Support for
Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
,
Windows Server
®
2003 and Windows Server
®
2003 x64 Edition
Mac OS
®
X 10.2.4 or greater
3
Protocols TCP/IP for IPv4:
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS,
NetBIOS name resolution, DNS resolver, mDNS,
LPR/LPD, Custom Raw Port/Port9100, IPP, IPPS,
FTP server, SSL/TLS, POP before SMTP,
SMTP-AUTH, Telnet, SNMPv1, HTTP/HTTPS server,
TFTP client and server, SMTP client, APOP,
LLTD responder, Raw Port (PC scanner), FTP client,
LDAP, POP3
TCP/IP for IPv6
(Turned off as default) NDP, RA, DNS, mDNS,
LPR/LPD, Custom Raw Port/Port9100, IPP, IPPS,
FTP server, SSL/TLS, POP before SMTP,
SMTP-AUTH, Telnet, SNMPv1, HTTP/HTTPS server,
TFTP client and server, SMTP client, APOP,
LLTD responder, Raw Port (PC scanner), LDAP, POP3
Network type IEEE 802.11 b/g (Wireless LAN)
Management
utilities
4
BRAdmin Light for Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
,
Windows Server
®
2003, Windows Server
®
2003 x64 Edition and
Mac OS
®
X 10.2.4 or greater
BRAdmin Professional for Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
,
Windows Server
®
2003 and Windows Server
®
2003 x64 Edition
Web BRAdmin for Windows
®
2000 Professional, Windows
®
XP,
Windows
®
XP Professional x64 Edition, Windows Vista
®
,
Windows Server
®
2003 and Windows Server
®
2003 x64 Edition
Client computers with a web browser supporting Java™.
234
Authentication and encryption for wireless users only E
Authentication method E
The Brother machine supports the following methods:
Open system
Wireless devices are allowed to access the network without any authentication.
Shared key
A secret pre-determined key is shared by all devices that will access the wireless network. The
Brother machine uses the WEP keys as the pre-determined key.
WPA-PSK/WPA2-PSK
Enables a Wi-Fi
®
Protected Access Pre-Shared Key (WPA-PSK/WPA2-PSK), which enables
the Brother wireless machine to associate with access points using TKIP for WPA-PSK and
WPA2-PSK (WPA-Personal).
LEAP
Cisco LEAP (Light Extensible Authentication Protocol) has been developed by Cisco Systems,
Inc. and enables the Brother wireless product to associate with access points using CKIP and
CMIC encryptions.
Encryption methods E
Encryption is used to secure the data that is sent over the wireless network. The Brother machine
supports the following encryption methods:
WEP
By using WEP (Wired Equivalent Privacy), the data is transmitted and received with a secure
key.
TKIP
TKIP (Temporal Key Integrity Protocol) provides per-packet key mixing a message integrity
check and re-keying mechanism.
AES
AES (Advanced Encryption Standard) is a Wi-Fi
®
authorized strong encryption standard.
CKIP
The original Key Integrity Protocol for LEAP by Cisco Systems, Inc.
CMIC
CMIC (Cisco Message Integrity Check) is the message integrity check mechanism for LEAP
by Cisco Systems, Inc.
Specifications
235
E
Network key E
There are some rules for each security method:
Open system/Shared key with WEP
This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format.
• 64 (40) bit ASCII:
Uses 5 text characters. e.g.“WSLAN” (this is case sensitive).
• 64 (40) bit hexadecimal:
Uses 10 digits of hexadecimal data. e.g.“71f2234aba”
• 128 (104) bit ASCII:
Uses 13 text characters. e.g.“Wirelesscomms” (this is case sensitive).
• 128 (104) bit hexadecimal:
Uses 26 digits of hexadecimal data. e.g.“71f2234ab56cd709e5412aa2ba”
WPA-PSK/WPA2-PSK and TKIP/AES
Uses a Pre-Shared Key (PSK) that is 8 or more characters in length, up to a maximum of
63 characters.
LEAP
Users User ID and Password.
• User ID: less than 64 characters in length.
• Password: less than 32 characters in length.
Wi-Fi Alliance certification E
This wireless Ethernet multi-function print server is a Wi-Fi certified IEEE 802.11b/802.11g
product by the Wi-Fi Alliance. The Wi-Fi Alliance certification ensures the interoperability of other
wireless LAN products based on the IEEE 802.11 specification. For more information on the Wi-Fi
Alliance and other Wi-Fi certified products, visit http://www.wi-fi.org
.
236
F
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
Glossary F
ADF (automatic document feeder)
The document can be placed in the ADF
and scanned one page at a time
automatically.
Auto Reduction
Reduces the size of incoming faxes.
Automatic fax transmission
Sending a fax without picking up the
handset of the external telephone.
Automatic Redial
A feature that enables your machine to
redial the last fax number after five
minutes if the fax did not go through
because the line was busy.
Backup Print
Your machine prints a copy of every fax
that is received and stored in memory.This
is a safety feature so you will not lose
messages during a power failure.
Batch Transmission
As a cost saving feature, all delayed faxes
to the same fax number will be sent as one
transmission.
Beeper Volume
Volume setting for the beep when you
press a key or make an error.
Broadcasting
The ability to send the same fax message
to more than one location.
BT Call Sign
A subscriber service purchased from the
telephone company in U.K. that gives you
another telephone number on an existing
telephone line. The Brother machine uses
the new number to simulate a dedicated
fax line.
Cancel Job
Cancels a programmed print job and
clears the machine’s memory.
CNG tones
The special tones (beeps) sent by fax
machines during automatic transmission
to tell the receiving machine that a fax
machine is calling.
Coding method
Method of coding the information
contained in the document. All fax
machines must use a minimum standard
of Modified Huffman (MH). Your machine
is capable of greater compression
methods, Modified Read (MR), Modified
Modified Read (MMR), JBIG and JPEG, if
the receiving machine has the same
capability.
Communication error (or Comm. Error)
An error during fax sending or receiving,
usually caused by line noise or static.
Compatibility group
The ability of one fax unit to communicate
with another. Compatibility is assured
between ITU-T Groups.
Contrast
Setting to compensate for dark or light
documents, by making faxes or copies of
dark documents lighter and light
documents darker.
Delayed Fax
Sends your fax at a specified later time
that day.
Dual Access
Your machine can scan outgoing faxes or
scheduled jobs into memory at the same
time it is sending a fax or receiving or
printing an incoming fax.
Glossary
237
F
ECM (Error Correction Mode)
Detects errors during fax transmission
and resends the pages of the fax that had
an error.
Extension telephone
A telephone on the fax number that is
plugged into a separate wall socket.
External telephone
A TAD (telephone answering device) or
telephone that is connected to your
machine.
F/T Ring Time
The length of time that the Brother
machine pseudo/double-rings (when the
Receive Mode setting is Fax/Tel) to notify
you to pick up a voice call that it answered.
Fax Detect
Enables your machine to respond to CNG
tones if you interrupt a fax call by
answering it.
Fax Forwarding
Sends a fax received into the memory to
another pre-programmed fax number.
Fax Journal
Lists information about the last 200
incoming and outgoing faxes. TX means
Transmit. RX means Receive.
Fax Receive Code
Press this code (l 5 1) when you answer
a fax call on an extension or external
telephone.
Fax Storage
You can store faxes in the memory.
Fax tones
The signals sent by sending and receiving
fax machines while communicating
information.
Fax/Tel
You can receive faxes and telephone
calls. Do not use this mode if you are
using a telephone answering device
(TAD).
Fine resolution
Fine resolution is 203 × 196 dpi. It is used
for small print and graphs.
Greyscale
The shades of grey available for copying
and faxing photographs.
Group number
A combination of One-Touch and Speed-
Dial numbers that are stored on a One-
Touch key or in a Speed-Dial location for
Broadcasting.
Help list
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User’s Guide
with you.
Journal Period
The pre-programmed time period
between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting
the cycle.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during On-
Screen Programming and shows the date
and time when the machine is idle.
Manual fax
When you lift the handset of your external
telephone and then press Tel/R so you
can hear the receiving fax machine
answer before you press Mono Start or
Colour Start to begin transmission.
Menu mode
Programming mode for changing your
machine’s settings.
OCR (optical character recognition)
The bundled ScanSoft™
PaperPort™ 11SE with OCR or Presto!
®
PageManager
®
software application
converts an image of text to text you can
edit.
238
One-Touch
Keys on the machine’s control panel
where you can store numbers for easy
dialling. You can store a second number
on each key if you press Shift and the
One-Touch key together.
Out of Paper Reception
Receives faxes into the machine’s
memory when the machine is out of paper.
Overseas Mode
Makes temporary changes to the fax
tones to accommodate noise and static on
overseas telephone lines.
Pause
Allows you to place a 2.8 second delay in
the dialling sequence stored on One-
Touch keys and Speed-Dial numbers.
Press Redial/Pause as many times as
needed for longer pauses.
PictBridge
Allows you to print photos directly from
your PictBridge compatible digital camera
at high resolution for photo quality printing.
Polling
The process of a fax machine calling
another fax machine to retrieve waiting fax
messages.
Pulse
A form of rotary dialling on a telephone
line.
Quick Dial List
A listing of names and numbers stored in
One-Touch and Speed-Dial memory, in
numerical order.
Real Time Transmission
When memory is full, you can send faxes
in real time.
Remaining jobs
You can check which programmed fax
jobs are waiting in the memory and cancel
the jobs individually.
Remote Access Code
Your own four-digit code (– – –l) that
allows you to call and access your
machine from a remote location.
Remote Retrieval Access
The ability to access your machine
remotely from a touch tone telephone.
Resolution
The number of vertical and horizontal lines
per inch.
Ring Delay
The number of rings before the machine
answers in Fax Only and Fax/Tel
modes.
Ring Volume
Volume setting for the machine’s ring.
Scanning
The process of sending an electronic
image of a paper document into your
computer.
Search
An electronic, alphabetical listing of stored
One-Touch, Speed-Dial and Group
numbers.
Speed-Dial
A pre-programmed number for easy
dialling. You must hold down Shift as you
press Search/Speed Dial, then enter the
three-digit Speed-Dial location and press
Mono Start or Colour Start to begin the
dialling process.
Station ID
The stored information that appears on
the top of faxed pages. It includes the
sender’s name and fax number.
TAD (telephone answering device)
You can connect an external TAD to your
machine.
Temporary settings
You can select certain options for each fax
transmission and copy without changing
the default settings.
Glossary
239
F
Tone
A form of dialling on the telephone line
used for Touch Tone telephones.
Transmission
The process of sending faxes over the
telephone lines from your machine to the
receiving fax machine.
User Settings List
A printed report that shows the current
settings of the machine.
Xmit Report
(Transmission Verification Report)
A listing for each transmission, that shows
its date, time and number.
Index
240
G
A
ADF (automatic document feeder) ...........34
using
.....................................................20
Answering machine (TAD)
connecting
.............................................52
Apple
®
Macintosh
®
See Software User’s Guide on the
CD-ROM.
Automatic
fax receive
.............................................45
easy receive
.......................................47
Fax Detect
..........................................47
fax redial
...............................................58
fax send
................................................34
Automatic daylight saving time
................26
B
Belt unit ..................................................181
Broadcasting
............................................36
cancelling
..............................................37
setting up groups for
.............................62
C
Cancelling
broadcast in progress
...........................37
fax jobs in memory
................................43
jobs awaiting redial
...............................43
print jobs
.................................................8
remote fax options
................................67
Cleaning
corona wire
.........................................155
drum unit
.............................................159
laser scanner window
.........................151
scanner
...............................................150
Combining quick dial numbers
.................63
Connecting
external TAD (answering machine)
.......52
Consumable items
.................................167
Control pane overview
...............................6
ControlCenter2 (for Macintosh
®
)
See Software User’s Guide on the
CD-ROM.
ControlCenter3 (for Windows
®
)
See Software User’s Guide on the
CD-ROM.
Copy
brightness
............................................. 83
colour saturation
................................... 84
contrast
................................................. 78
duplex
.........................................7, 81, 82
Enlarge/Reduce key
............................. 79
enter copy mode
................................... 78
keys
..................................................7, 79
multiple
................................................. 78
N in 1 (page layout)
..........................7, 80
out of memory
...................................... 85
quality
................................................... 79
single
.................................................... 78
sort (ADF only)
.................................7, 83
temporary settings
................................ 79
tray selection
....................................7, 85
using ADF
..........................20, 78, 81, 83
using scanner glass
..................21, 80, 81
Cordless telephone (non-Brother)
........... 55
Cover page
.............................................. 38
custom comments
................................ 38
for all faxes
........................................... 39
for next fax only
.................................... 38
printed form
.......................................... 39
D
Delayed batch transmission .................... 42
Dial tone detection
................................. 130
Dialling
a pause
................................................. 59
automatic fax redial
.............................. 58
groups (broadcasting)
.......................... 36
manual
.................................................. 57
one-touch
............................................. 57
speed-dial
............................................. 57
using the search key
............................ 58
Direct print
............................................... 92
Direct key
.........................................8, 93
specification
........................................ 229
Document
how to load
ADF
................................................... 20
scanner glass
.................................... 21
jam
...................................................... 138
241
G
Drum unit
checking (remaining life)
.....................200
cleaning
..................................... 155, 159
replacing
.............................................174
Dual access
.............................................41
Duplex (2-sided)
copying
.......................................... 81, 82
printing
................................................206
from USB flash memory drive
............93
troubleshooting
..................115, 135, 148
Duplex key (2-sided)
..................................7
E
Enlarge/Reduce key .................................79
Envelopes
...................... 11, 12, 14, 17, 19
Equalization
...........................................130
Error messages on LCD
Change Parts
Belt Unit
...........................................181
Drum
................................................174
Waste Toner Box
.............................186
Comm. Error
.......................................132
Init Unable XX
.....................................133
No Paper
.............................................134
Not Registered
......................................57
Out of Memory
....................................134
Print Unable XX
..................................134
Scan Unable XX
.................................135
Toner Life End
....................................169
Toner Low
...........................................169
Waste Toner Full
................................186
Extension telephone, using
.........53, 54, 55
External telephone, connecting
......... 53, 54
F
Fax codes
changing
........................................ 56, 67
fax receive code
............................. 53, 55
remote access code
..............................67
telephone answer code
.................. 53, 55
Fax forwarding
changing remotely
......................... 69, 70
programming a number
........................64
Fax storage
..............................................65
printing from memory
............................49
turning off
..............................................67
turning on
..............................................65
Fax, stand-alone
receiving
............................................... 44
at end of conversation
....................... 45
easy receive
...................................... 47
fax forwarding
..............................64, 70
fax receive stamp
.............................. 48
from extension telephone
............53, 55
polling receive
................................... 71
reducing to fit on paper
..................... 48
retrieving from a remote site
....... 68, 70
ring delay, setting
.............................. 46
sequential polling
.............................. 72
telephone line interference
.............. 130
sending
...........................................22, 34
broadcasting
...................................... 36
cancelling from memory
.................... 43
contrast
............................................. 39
delayed batch
.................................... 42
delayed fax
........................................ 42
enter Fax mode
................................. 41
from ADF
........................................... 34
from memory (dual access)
............... 41
from scanner glass
............................ 35
manual
.............................................. 43
overseas
............................................ 42
polled transmit
................................... 73
real time transmission
....................... 41
resolution
........................................... 40
telephone line interference
.............. 130
Fax/Tel mode
answering at extension
telephones
......................................53, 55
easy receive
......................................... 47
F/T ring time (double-ring)
.................... 46
fax receive code
.............................53, 55
receiving faxes
..................................... 54
ring delay
.............................................. 46
telephone answer code
.................. 53, 55
Folio
...................................................12, 23
Function Lock
.......................................... 29
G
Greyscale ...................................... 225, 227
Groups for broadcasting
.......................... 62
242
H
HELP ........................................................76
Help List
................................................76
LCD messages
...................................201
Menu Table
................................ 201, 203
using menu keys
.................................201
J
Jams
document
............................................138
paper
...................................................139
Job Cancel key
................................. 8, 115
L
Labels .................................. 11, 12, 16, 19
LCD (liquid crystal display)
............... 6, 201
contrast
.................................................27
Help List
................................................76
LDAP
See Network User’s Guide on the
CD-ROM.
M
Machine information
checking remaining life of parts
..........200
page counters
.....................................200
status LED
..............................................9
Macintosh
®
See Software User’s Guide on the
CD-ROM.
Maintenance, routine
.............................149
checking the remaining life of parts
....200
replacing
belt unit
............................................181
drum unit
..........................................174
toner cartridge
..................................169
Manual
dialing
....................................................57
receive
..................................................44
transmission
..........................................43
Memory
adding DIMM (option)
.........................110
installing
...........................................110
storage
................................................201
Menu Table
...................................201, 203
using menu keys
................................ 201
Mode timer
.............................................. 22
Mode, entering
copy
...................................................... 78
fax
...................................................34, 41
scan
........................................................ 7
Multi-line connections (PBX)
................... 53
N
N in 1 (page layout) .............................7, 80
Network
faxing
See Software User’s Guide on the
CD-ROM.
printing
See Network User’s Guide on the
CD-ROM.
scanning
See Software User’s Guide on the
CD-ROM.
O
One-touch
changing
............................................... 61
setting up
.............................................. 59
using
..................................................... 57
Out of Memory
message
.......................43, 85, 91, 94, 134
P
Packing and shipping the machine ........ 192
Page layout (N in 1)
................................. 80
Paper
...............................................11, 224
how to load
........................................... 17
jam
...................................................... 139
size
....................................................... 11
size of document
..................20, 226, 227
type
.................................................11, 22
Paper size
............................................... 23
PaperPort™ 11SE with OCR
See Software User’s Guide on the
CD-ROM and Help in the PaperPort™
11SE application to access How-to-Guides.
243
G
PC Fax
See Software User’s Guide on the
CD-ROM.
PC fax receive
..........................................65
PictBridge
DPOF printing
.......................................90
specification
........................................229
Polling
polled transmit
......................................73
polling receive
.......................................71
sequential polling
..................................72
Power failure
..........................................201
Print
difficulties
............................................112
drivers
.................................................228
fax from memory
...................................49
Job Cancel key
.......................................8
keys
........................................................8
paper jams
..........................................139
quality
.................................................119
reports
...................................................76
resolution
............................................228
Secure key
..............................................8
specifications
......................................228
Printing
See Software User’s Guide on the
CD-ROM.
Programming your machine
...................201
Q
Quality (copying) ......................................79
Quick-dial
.................................................59
broadcasting
using groups
......................................36
group dial
changing
............................................61
setting up groups for broadcasting
....62
one-touch dial
changing
............................................61
custom scan profile
............................59
setting up
...........................................59
using
..................................................57
search
...................................................58
speed-dial
changing
............................................61
custom scan profile
..................... 59, 60
setting up
...........................................60
using
..................................................57
R
Redial/Pause key .................................... 59
Reducing
copies
................................................... 79
incoming faxes
..................................... 48
Remote retrieval
...................................... 67
access code
...................................67, 68
commands
............................................ 70
getting your faxes
................................. 68
Remote setup
See Software User’s Guide on the
CD-ROM.
Replacing
belt unit
............................................... 181
drum unit
.................................... 174, 175
toner cartridge
.................................... 169
waste toner box
.................................. 186
Reports
.................................................... 75
Fax Journal
.......................................... 76
journal period
.................................... 75
Help List
............................................... 76
how to print
........................................... 76
Network Configuration
.......................... 76
Quick-Dial List
...................................... 76
Transmission Verification
..................... 75
User Settings
........................................ 76
Resolution
copy
.................................................... 226
fax (standard, fine, superfine,
photo)
...........................................40, 225
print
.................................................... 228
scan
.................................................... 227
setting for next fax
................................ 40
Resolution key
.....................................7, 40
Restricted users
...................................... 31
Ring delay, setting
................................... 46
244
S
Safety instructions ..................................103
Scanner glass, using
................................21
Scanning
See Software User’s Guide on the
CD-ROM.
Search/Speed Dial key
...............57, 58, 62
Secure key
.................................................8
Security
Secure function lock
..............................29
administrator password
......................30
Public user
.........................................30
restricted users
..................................31
Setting lock
...........................................28
Serial number
how to find............... See inside front cover
Shipping the machine
............................192
Sleep time
................................................26
Sockets
EXT
external telephone
.............................54
TAD (answering machine)
.................52
Sort
..........................................................83
Speed-dial
changing
...............................................61
setting up
..............................................60
using
.....................................................57
Status LED
............................................ 6, 9
T
TAD (telephone answering device),
external
....................................................44
connecting
.............................................52
recording OGM
.....................................53
TAD external
connecting
.............................................52
Tel/R key
.......................................7, 54, 55
Telephone line
connections
...........................................52
difficulties
............................................112
multi-line (PBX)
.....................................53
Telephone line type
..................................50
Temporary copy settings
..........................79
Text, entering
.........................................220
Tone or pulse
...........................................63
Toner cartridge, replacing
......................169
Toner save
...............................................26
Tray selection
.......................................... 85
Tray select key
....................................... 7
Tray use, setting
copy
...................................................... 23
fax
......................................................... 24
print
...................................................... 24
Troubleshooting
..................................... 112
document jam
..................................... 138
if you are having difficulty
copy quality
..................................... 114
incoming calls
.................................. 113
network
............................................ 116
paper handling
................................ 115
print quality
..............................116, 119
printing
....................................112, 114
scanning
.......................................... 115
software
........................................... 115
telephone line
.................................. 130
paper jam
........................................... 139
U
USB flash memory drive .......................... 92
V
Volume, setting
beeper
.................................................. 25
ring
....................................................... 25
speaker
................................................. 25
W
Waste toner box .................................... 186
Windows
®
See Software User’s Guide on the
CD-ROM.
Wireless Network
See Software User’s Guide and Network
User’s Guide on the CD-ROM.
This machine is approved for use in the country of purchase only, local Brother companies or their
dealers will only support machines purchsed in their own countries.
… 251 …

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