52972
138
Verklein
Vergroot
Pagina terug
1/185
Pagina verder
USER’S GUIDE
MFC-9420CN
Version A
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-9420CN
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number can be displayed on the LCD screen
(Menu/Set, 7, 1). Retain this User’s Guide with your sales
receipt as a permanent record of your purchase, in the
event of theft, fire or warranty service.
Register your product on-line at
By registering your product with Brother, you will be recorded
as the original owner of the product. Your registration with
Brother:
may serve as confirmation of the purchase date of your
product should you lose your receipt; and
may support an insurance claim by you in the event of
product loss covered by insurance.
http://www.brother.com/registration/
©2005 Brother Industries, Ltd.
i
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH
THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
ii
iii
Quick Reference Guide
Sending Faxes
Automatic Transmission using the ADF
1
If it is not illuminated in blue, press
(Fax).
2
Load your document.
3 Enter the fax number using One-Touch,
Speed-Dial, Search or the dial pad.
4
Press Mono Start or Colour Start.
Storing numbers
Storing One-Touch Dial numbers
1
Press Menu/Set, 2, 3, 1.
2
Press the One-Touch key where you
want to store the number.
Note
To access One-Touch numbers 9 to 16, hold
down Shift as you press the One-Touch key.
3
Select Fax/Tel.
Press Menu/Set.
4
Enter the number (up to 20 digits).
Press Menu/Set.
5
Enter the name up to 15 characters (or
leave it blank).
Press Menu/Set.
6
Press Stop/Exit.
Storing Speed-Dial numbers
1
Press Menu/Set, 2, 3, 2.
2
Using the dial pad, enter a three-digit
Speed-Dial location number (001 - 200).
Press Menu/Set.
3
Select Fax/Tel.
Press Menu/Set.
4
Enter the number (up to 20 digits).
Press Menu/Set.
5
Enter the name up to 15 characters (or
leave it blank).
Press Menu/Set.
6
Press Stop/Exit.
Dialling operations
One-Touch Dialling / Speed-Dialling
1
If it is not illuminated in blue, press
(Fax).
2
Load your document.
3
Press the One-Touch key of the number
you want to call.
Note
To dial One-Touch numbers 9 to 16, hold
down Shift as you press the One-Touch key.
OR
Press Search/Speed Dial, press #.
Press the three-digit Speed-Dial
number.
4
Press Mono Start or Colour Start.
iv
Using Search
1
If it is not illuminated in blue, press
(Fax).
2
Load your document.
3 Press Search/Speed Dial
,
and then
enter the first letter of the name you’re
looking for.
4
Press or to search the memory.
5
Press Mono Start or Colour Start.
Making copies
Single copy
1
Press (Copy) to illuminate it in
blue.
2
Load your document.
3
Press Mono Start or Colour Start.
Sorting copies using the ADF
1
Press (Copy) to illuminate it in
blue.
2
Load your document.
3
Use the dial pad to enter the number of
copies you want (up to 99).
4
Press Options and or to select
Stack/Sort.
Press Menu/Set.
5
Press or to select Sort.
Press Menu/Set.
6
Press Mono Start or Colour Start.
v
Table of Contents
Section I - General
1
General Information
Using this Guide ..................................................................................................1-1
Finding information........................................................................................1-1
Symbols used in this Guide ...........................................................................1-1
How to access the complete User’s Guide..........................................................1-2
To view Documentation (For Windows
®
).......................................................1-2
To view Documentation (For Macintosh
®
).....................................................1-3
Control panel overview........................................................................................1-4
About fax machines .............................................................................................1-6
Custom features ............................................................................................1-6
Fax tones and handshake .............................................................................1-7
ECM (Error Correction Mode)........................................................................1-7
2
Loading paper and documents
Acceptable paper and other media......................................................................2-1
Recommended paper ....................................................................................2-1
Type and size of paper..................................................................................2-1
Handling and using special paper .................................................................2-3
Printable area ......................................................................................................2-7
Loading paper and envelopes .............................................................................2-8
Loading documents ...........................................................................................2-10
Using the ADF (automatic document feeder) ..............................................2-10
Using the scanner glass ..............................................................................2-11
3
Setup
Date and Time .....................................................................................................3-1
Automatic Daylight Savings Time..................................................................3-1
Station ID.............................................................................................................3-2
LCD Contrast.......................................................................................................3-3
Phone line settings ..............................................................................................3-3
Tone and Pulse dialling mode .......................................................................3-3
Phone Line Type ...........................................................................................3-3
Multi-line connections (PBX) .........................................................................3-5
Connecting an external or extension telephone ............................................3-5
Connecting an external telephone answering device (TAD) .........................3-6
Ecology features..................................................................................................3-7
Toner Save....................................................................................................3-7
Sleep Time ....................................................................................................3-8
Mode Timer..........................................................................................................3-8
Paper settings......................................................................................................3-9
Paper Type ....................................................................................................3-9
Paper Size.....................................................................................................3-9
vi
Volume Settings.................................................................................................3-10
Ring Volume................................................................................................3-10
Beeper Volume............................................................................................3-10
Speaker Volume ..........................................................................................3-10
4
Security features
Setting Lock.........................................................................................................4-1
Setting up the password ................................................................................4-1
Changing the Setting Lock password ............................................................4-2
Turning Setting Lock on.................................................................................4-2
Turning Setting Lock off.................................................................................4-2
Memory Security..................................................................................................4-3
Setting up the password ................................................................................4-3
Changing the Memory Security password.....................................................4-4
Turning Memory Security on .........................................................................4-4
Turning Memory Security off .........................................................................4-4
Section II - Fax & Telephone
5
Sending a fax
How to Fax...........................................................................................................5-1
Entering Fax mode ........................................................................................5-1
Sending a fax automatically from the ADF ....................................................5-1
Sending a fax automatically from the scanner glass .....................................5-1
Colour fax transmission .................................................................................5-2
Cancelling a fax in progress ..........................................................................5-2
Dual Access (Monochrome only)...................................................................5-2
Sending a fax manually .......................................................................................5-3
Manual transmission (with an external telephone only).................................5-3
Out of Memory message ...............................................................................5-3
Broadcasting (Monochrome only)........................................................................5-3
Additional Sending Operations ............................................................................5-4
Sending faxes using multiple settings ...........................................................5-4
Contrast.........................................................................................................5-5
Changing fax Resolution ...............................................................................5-5
Real Time Transmission................................................................................5-6
Overseas Mode .............................................................................................5-7
Delayed Faxing (Monochrome only)..............................................................5-7
Delayed Batch Transmission (Monochrome only).........................................5-8
Checking job status and cancelling a waiting job ..........................................5-8
Composing the electronic Cover Page (Monochrome only) ..........................5-9
6
Receiving a fax
Receive Mode......................................................................................................6-1
Fax Receive Settings...........................................................................................6-2
Ring Delay.....................................................................................................6-2
F/T Ring Time (Fax/Tel mode only)...............................................................6-3
Tray Use for Fax mode..................................................................................6-3
vii
Printing a reduced incoming fax (Auto Reduction) ........................................6-4
Reception into memory (Monochrome only)..................................................6-4
Changing the remote codes ..........................................................................6-5
Fax Detect .....................................................................................................6-5
Additional receiving operations............................................................................6-6
Printing a fax from the memory .....................................................................6-6
Setting the Print Density................................................................................6-6
Operation from extension telephones............................................................6-6
Using a cordless external handset ................................................................6-7
For Fax/Tel mode only...................................................................................6-7
Using the remote codes.................................................................................6-7
7
Dialling and phone options
How to dial...........................................................................................................7-1
Manual dialling...............................................................................................7-1
One-Touch Dialling........................................................................................7-1
Speed-Dialling ...............................................................................................7-1
Search ...........................................................................................................7-2
Fax Redial .....................................................................................................7-2
Storing numbers ..................................................................................................7-3
Storing a Pause.............................................................................................7-3
Storing One-Touch Dial numbers..................................................................7-3
Storing Speed-Dial numbers .........................................................................7-4
Changing One-Touch and Speed-Dial numbers ...........................................7-4
Setting up Groups for Broadcasting ..............................................................7-5
Access codes and credit card numbers.........................................................7-6
Phone line services..............................................................................................7-6
BT Call Sign...................................................................................................7-6
8
Remote Fax Options (Monochrome only)
Fax Forwarding....................................................................................................8-1
Fax Storage.........................................................................................................8-1
PC Fax Receive (including when the PC is turned off)........................................8-2
Changing Remote Fax Options ...........................................................................8-3
Turning off Remote Fax Options ...................................................................8-3
Remote Retrieval.................................................................................................8-4
Setting the Remote Access Code..................................................................8-4
Using your Remote Access Code..................................................................8-4
Remote commands..............................................................................................8-5
Retrieving fax messages ...............................................................................8-6
Changing the Fax Forwarding number..........................................................8-6
9
Printing reports
Fax reports...........................................................................................................9-1
Transmission Verification Report...................................................................9-1
Fax Journal (Activity reports).........................................................................9-1
Additional reports.................................................................................................9-2
viii
10 Polling
Polling Operation ...............................................................................................10-1
Polling Receive..................................................................................................10-1
Setup to Receive Polling .............................................................................10-1
Setup to Receive Polling with Secure Code ................................................10-1
Setup to receive delayed polling..................................................................10-2
Sequential Polling........................................................................................10-2
Polled Transmit..................................................................................................10-3
Setup for Polled Transmit (Standard) (Monochrome only) ..........................10-3
Setup for Polled Transmit with Secure Code (Monochrome only)...............10-4
Section III - Copy
11 Making copies
How to copy .......................................................................................................11-1
Entering Copy mode....................................................................................11-1
Printable Area..............................................................................................11-1
Making a single copy...................................................................................11-1
Making multiple copies ................................................................................11-2
Tray Use for Copy mode .............................................................................11-2
Cancel copying............................................................................................11-2
Copy options......................................................................................................11-3
Increasing copy quality................................................................................11-3
Enlarging or reducing the image copied ......................................................11-4
Making N in 1 copies or a poster (Page Layout) .........................................11-5
Sorting copies using the ADF ......................................................................11-7
Adjusting Brightness, Contrast and Colour..................................................11-7
Out of Memory message ...................................................................................11-9
Legal limitations.................................................................................................11-9
Section IV - Software and Network Features
Section V - Appendices
A Important information
For your safety.............................................................................................. A-1
IEC 60825-1 Specification ............................................................................ A-1
Disconnect device ........................................................................................ A-1
Wiring information (for UK) ........................................................................... A-2
LAN connection ............................................................................................ A-2
Radio interference (220-240V Model only)................................................... A-2
EU Directive 2002/96/EC and EN50419....................................................... A-2
Important safety instructions......................................................................... A-3
ix
Choosing a location............................................................................................ A-4
To use the machine safely............................................................................ A-5
Trademarks......................................................................................................... A-8
B
Menu and Features
On-screen programming..................................................................................... B-1
Menu table.................................................................................................... B-1
Memory storage............................................................................................ B-1
Navigation keys .................................................................................................. B-2
Menu Table......................................................................................................... B-3
Copy options key.............................................................................................. B-14
Entering Text .................................................................................................... B-15
C
Troubleshooting and routine maintenance
Troubleshooting..................................................................................................C-1
Error messages ............................................................................................ C-1
Document jams............................................................................................. C-5
Paper jams ................................................................................................... C-6
Paper Jam A1 / Paper Jam A2 (paper jam in the paper tray)....................... C-7
Paper Jam B (paper jammed inside the machine) ....................................... C-8
Paper Jam C (paper jam where the paper comes out of the machine)........ C-9
If you are having difficulty with your machine............................................. C-10
Improving the print quality .......................................................................... C-15
Setting Dial Tone detection ........................................................................ C-19
Compatibility............................................................................................... C-19
Routine maintenance........................................................................................ C-20
Cleaning the outside of the machine ..........................................................C-20
Cleaning the scanner glass ........................................................................ C-21
Cleaning to prevent paper jams.................................................................. C-22
Cleaning the laser glass .............................................................................C-24
Replacing the consumable items...................................................................... C-26
Toner cartridges ......................................................................................... C-28
Waste toner pack........................................................................................ C-31
OPC belt cartridge ......................................................................................C-33
Fusing unit..................................................................................................C-35
Replacing the transfer belt cleaner............................................................. C-38
Replacing the transfer roller ....................................................................... C-39
Machine Information.........................................................................................C-40
Viewing the Serial Numbers ....................................................................... C-40
Checking the Page Counters...................................................................... C-40
Checking remaining life of parts .................................................................C-41
Packing and shipping the machine................................................................... C-41
D
Optional accessories
Optional accessories and supplies ..................................................................... D-1
Lower tray unit (LT-27CL)............................................................................. D-1
SO-DIMM......................................................................................................D-3
Installing additional memory ......................................................................... D-4
x
E
Specifications
Product description ............................................................................................. E-1
General............................................................................................................... E-1
Print media.......................................................................................................... E-2
Fax...................................................................................................................... E-3
Copy ................................................................................................................... E-4
Scanner .............................................................................................................. E-5
Printer ................................................................................................................. E-6
Interfaces............................................................................................................E-6
Computer requirements...................................................................................... E-7
Consumable items.............................................................................................. E-8
Replacement parts.............................................................................................. E-8
Network (LAN) .................................................................................................... E-9
F
Glossary
G
Index
H
Remote Retrieval Access card
SECTION I GENERAL
Section I
General
1. General Information
2. Loading paper and documents
3. Setup
4. Security features
1 - 1
1
1
Using this Guide
Finding information
All the chapter headings and subheadings are listed in the Table of Contents. You will be able to
find information about a specific feature or operation by checking the Index at the back of this
Guide.
Symbols used in this Guide
Throughout this Guide you will see special symbols alerting you to important warnings, notes and
actions. Special fonts identify keys you should press, messages that appear on the LCD, and
important points or related topics.
General Information
Bold Bold typeface identifies specific keys on the machine’s control panel.
Italics Italicized typeface emphasizes an important point or refers you to a related topic.
Courier Courier type face identifies the messages on the LCD of the machine.
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible
damage to the machine or other objects.
Improper Setup icons alerts you to devices and operations that are not
compatible with the machine.
Notes tell you how you should respond to a situation that may arise or give tips
about how the operation works with other features.
Chapter 1
1 - 2
How to access the
complete User’s Guide
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of the Fax,
Printer, Scanner, PC Fax and Network. When
you are ready to learn detailed information
about these operations, read the complete
User’s Guide located in the ‘Documentation’
section of the CD-ROM.
To view Documentation
(For Windows
®
)
From the Start menu, select Brother, MFL
Pro Suite MFC-9420CN from the Programs
Group and then select User’s Guide.
OR
1
Turn on your PC. Insert the Brother
CD-ROM labelled Windows
®
into your
CD-ROM drive.
2
If the model name screen appears, click
your model name.
3
If the language screen appears, click
your language.
The CD-ROM main menu will appear.
Note
If this window does not appear, use
Windows
®
Explorer to run the setup.exe
program from the root directory of the Brother
CD-ROM.
4 Click Documentation.
5
Click the documentation you want to
read.
Quick Setup Guide: Setup and
Software Installation Instructions
User’s Guide (3 manuals): User’s
Guide for stand-alone operations,
Software User’s Guide and Network
User’s Guide
PaperPort
®
Users Guide: Document
Management Software
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide:
Scanning in Chapter 2
(For Windows
®
98/98SE/Me/2000
Professional/XP/Windows NT
®
Workstation Version 4.0)
ControlCenter2 in Chapter 3
(For Windows
®
98/98SE/Me/2000
Professional/XP/Windows NT
®
Workstation Version 4.0)
Network Scanning in Chapter 4
PaperPort
®
User's Guide
Instructions for scanning directly from
ScanSoft
®
PaperPort
®
General Information
1 - 3
1
To view Documentation
(For Macintosh
®
)
1
Turn on your Macintosh
®
. Insert the
Brother CD-ROM labelled Macintosh
®
into your CD-ROM drive. The following
window will appear.
2
Double-click the Documentation icon.
3
The select Language screen appears,
double-click your language.
4
Click the documentation you want to
read.
Quick Setup Guide: Setup and
Software Installation Instructions
User's Guide (3 manuals): User’s
Guide for stand-alone operations,
Software User’s Guide and Network
User’s Guide
How to find Scanning instructions
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide:
Scanning in Chapter 8
(For Mac OS
®
9.1 - 9.2/Mac OS
®
X 10.2.4
or greater)
ControlCenter2 (For Mac OS
®
X 10.2.4 or
greater) in Chapter 9
Network Scanning (For Mac OS
®
X 10.2.4
or greater) in Chapter 10
Presto!
®
PageManager
®
User's Guide
Instructions for scanning directly from
Presto!
®
PageManager
®
(Mac OS
®
X)
Chapter 1
1 - 4
Control panel overview
01/03 15:25 Fax
Sleep
1
One-Touch Keys
These 8 keys give you instant access to 16
previously stored numbers.
2
Shift
To access One-Touch numbers 9 to 16, hold
down Shift as you press the One-Touch key.
3 Copy keys (Temporary settings):
Enlarge/Reduce
Lets you reduce or enlarge copies depending
upon the ratio you select.
Options
You can quickly and easily select temporary
settings for copying.
4 Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
5 Navigation keys:
Menu/Set
The same key is used for Menu and Set
operations.
Lets you access the Menu to program and
store your settings in the machine.
Volume keys
In standby mode you can press these keys to
adjust the ring volume.
Search/Speed Dial
Lets you look up numbers that are stored in
the dialling memory. It also lets you dial
stored numbers by pressing # and a
three-digit number.
Press to scroll forward or backward to a
menu selection.
or
Press to scroll through the menus and
options.
General Information
1 - 5
1
01/03 15:25 Fax
Sleep
6
Dial Pad
Use these keys to dial telephone or fax
numbers and as a keyboard for entering
information into the machine.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone.
7
Mono Start
Lets you start sending faxes or make copies
in black and white.
Colour Start
Lets you start sending faxes or make copies
in full colour.
8
Stop/Exit
Stops an operation or exits from the menu.
9
Secure Print
Lets you print secured print data saved in the
machine’s memory if you enter the four-digit
password. (For details about using this
feature, for Windows
®
, see Chapter 1 in the
Software User’s Guide on the CD-ROM, and
for Macintosh
®
, see Chapter 7 in the
Software User’s Guide on the CD-ROM.)
@
Liquid Crystal Display (LCD)
Displays messages on the screen to help you
set up and use your machine.
A Fax and telephone keys:
Redial/Pause
Redials the last number you called. It also
inserts a pause in quick dial numbers.
Tel/R
This key is used to have a telephone
conversation after picking up the external
handset in F/T pseudo-ringing.
Also, use this key to transfer a call to another
extension when it is connected to a PBX.
Resolution
Sets the resolution when you send a fax.
B Print key:
Job Cancel
You can cancel a print job and clear the
machine’s memory.
Chapter 1
1 - 6
About fax machines
Custom features
Do you have BT’s Call Minder on the
phone line?
If you have Call Minder on the phone line
where you will install your new machine,
there is a strong possibility that Call Minder
and the machine may conflict with each other
while receiving incoming calls.
Why should there be problems?
Since both the machine and Call Minder will
pick up the call, after the number of rings you
have set, each of them has the ability to keep
the other from receiving calls.
For example, if Call Minder is set to answer
after two rings and your machine is set to
answer after four, Call Minder will stop your
machine from receiving faxes.
If you set Call Minder and the Brother
machine to answer after the same number of
rings, there is no way of knowing which one
will answer first. It is important to remember
that neither Call Minder nor the machine can
pass the call back to the other after the call
has been answered.
How can you avoid possible
problems?
A very good way to avoid problems like the
one mentioned, is to get a second phone
number on your present phone line.
Many people with Call Minder choose an
alternative service, which is called “BT Call
Sign”, and they are very satisfied with it.
Another way to avoid possible problems is to
replace Call Minder with an answering
machine. Your Brother machine is designed
to work with an answering machine or TAD
(telephone answering device).
(See Connecting an external telephone
answering device (TAD) on page 3-6.)
General Information
1 - 7
1
Fax tones and handshake
When someone is sending a fax, the fax
machine sends fax calling tones (CNG
tones). These are quiet, intermittent beeps
every 4-seconds. You’ll hear them after you
dial and press Mono Start or Colour Start
and they will continue for about 60 seconds
after dialling. During that time, the sending
machine must begin the “handshake” or
connection with the receiving machine.
Each time you use automatic procedures to
send a fax, you are sending CNG tones over
the phone line. You will soon learn to listen for
these quiet beeps each time you answer a
phone on your fax line, so you will know if you
are receiving a fax message.
The receiving fax responds with fax receiving
tones, which are loud, chirping sounds. A
receiving fax chirps for about 40 seconds
over the phone line, and the LCD shows
Receiving.
If your machine is set to the Fax Only mode,
it will answer every call automatically with fax
receiving tones. If the other person hangs up,
your machine will continue to send the
“chirps” for about 40 seconds, and the LCD
continues to show
Receiving. To cancel
receiving, press Stop/Exit.
The fax ‘handshake’ is the time in which the
sending machine’s CNG tones and the
receiving machine’s “chirps overlap. This
must be for at least 2 to 4 seconds, so both
machines can understand how each is
sending and receiving the fax. The
handshake cannot begin until the call is
answered, and the CNG tones only last for
about 60 seconds after the number is dialled.
So it is important for the receiving machine to
answer the call in as few rings as possible.
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for
the machine to check a fax transmission
while it is in progress. If the machine detects
errors during fax transmission, it resends the
pages of the fax that had an error. ECM
transmissions are only possible between fax
machines that both have this feature. If they
do, you may send and receive fax messages
that are continuously being checked by the
machine.
2 - 1
2
Acceptable paper and
other media
Recommended paper
The recommended paper for this machine is:
Xerox 4200, Hammermill Laserprint
NEUSIEDLER Colour Copy 90 g/m
2
or
equivalent
To get the best output quality and to avoid
any damage, use smooth white paper.
Before you buy a lot of paper, please test
some to make sure that the paper is
suitable.
Use neutral paper. Do not use acidic or
alkaline paper.
Print quality will vary depending on the
paper being used.
Type and size of paper
The machine loads paper from the installed
standard paper tray or the optional lower tray.
Standard paper tray
Since the standard paper tray is a universal
type, you can use any of the paper types and
sizes (one paper type and size at a time)
listed in the table in Paper capacity of the
paper trays on page 2-2. The tray can hold up
to 250 sheets of paper (80 g/m
2
) or up to 15
envelopes (paper can be loaded up to the top
line of the maximum paper mark on the
sliding paper width guide).
Optional lower tray (LT-27CL)
The optional lower tray can hold up to 530
sheets of Letter/A4 paper (80 g/m
2
). The
maximum capacity is 44 mm paper height.
The names for the paper trays in the machine
driver and this Guide are as follows:
Loading paper and documents
CAUTION
Do not load envelopes, transparencies,
labels or thick paper (more than 105 g/m
2
)
into the optional lower tray unit. It may
cause paper jams.
Tray and optional unit Name
Standard paper tray Tray 1
Optional lower tray Tray 2
Loading paper and documents
2 - 2
2
Paper capacity of the paper trays
* H/H = High temperature/High humidity
Recommended paper specifications
The following paper specifications are suitable for this machine.
Standard Paper Tray
(Tray 1)
Optional lower tray
(Tray 2)
Paper size A4, Letter, B5 (JIS/ISO), Executive,
A5, COM10, DL,
104.8 x 210 mm to 215.9 x 297 mm
A4, Letter, B5 (JIS/ISO),
Executive
Number of sheets Plain paper Up to 250 sheets
(80 g/m
2
)
Up to 530 sheets
(80 g/m
2
)
Thick/Thicker
paper
Up to 40 sheets
(165 g/m
2
)
Up to 44 mm loading
height
Transparencies Up to 50 sheets n/a
Labels Up to 80 sheets n/a
Envelopes Up to 15 sheets or 7 sheets for H/H*
condition.
n/a
Basis weight (g/m
2
) 75-90
Thickness (µm) 80-110
Roughness (sec.) Higher than 20
Stiffness (cm
3
/100) 90-150
Grain direction Long grain
Volume resistivity (ohm) 10e
9
-10e
11
Surface resistivity (ohm-cm) 10e
10
-10e
12
Filler CaCO
3
(Neutral)
Ash content (wt%) Below 23
Brightness (%) Higher than 80
Opacity (%) Higher than 85
Chapter 2
2 - 3
Handling and using special
paper
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Some important guidelines when selecting
paper are:
Supplier should be informed that the
paper or envelopes will be used in a colour
laser machine.
Preprinted paper must use inks that can
withstand the temperature of the
machine's fusing process (200 degrees
centigrade or 392 degrees Fahrenheit for
a period of 0.1 seconds).
If you have selected a cotton bond paper,
paper having a rough surface, such as
cockle or laid finished paper or paper that
is wrinkled or puckered, the paper may
exhibit degraded performance.
Types of paper to avoid
CAUTION
Some types of paper may not perform well
or may cause damage to your machine.
Do not use paper:
that is highly textured
that is extremely smooth or shiny
that is curled or warped
that is coated or has a chemical finish
that is damaged, creased or folded
that exceeds the recommended weight
specification in this guide
with tabs and staples
with letterheads using low temperature
dyes or thermography
that is multipart or carbonless
that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
Loading paper and documents
2 - 4
2
Envelopes
Most envelopes will be suitable for your
machine. However, some envelopes will
have feed and print-quality problems
because of the way they have been made. A
suitable envelope should have edges with
straight, well-creased folds and the leading
edge should not be thicker than two pieces of
paper. The envelope should lie flat and not be
of baggy or flimsy construction. You should
buy quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
Envelopes can be fed from Tray 1 only.
Note
Brother will not recommend a particular
envelope because envelope manufacturers
may change the envelope specifications. You
are responsible for the quality and
performance of the envelopes you use.
Before you put envelopes in the tray, check
the following:
Envelopes should have a lengthwise
sealing flap.
The sealing flaps should be folded crisply
and correctly (irregularly cut or folded
envelopes may cause paper jams).
Envelopes should consist of two layers of
paper in the area circled in Figure 1.
Note
Before you print envelopes, you must ‘fan’
the stack to avoid paper jams and
misfeeds.
Before you print a lot of envelopes, test
one to make sure that the print results are
what you want.
Envelope joints that are sealed by the
manufacturer should be secure.
Do not put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For proper printing, you must choose the
same paper size from your software
application as the paper in the tray.
We recommend that you do not print
within 15 mm of the edges of envelopes.
See Acceptable paper and other media on
page 2-1.
Feeding
direction
Figure 1
Chapter 2
2 - 5
Types of envelopes to avoid
CAUTION
Do not use envelopes:
that are damaged, curled, wrinkled, or an unusual shape
that are extremely shiny or textured
with clasps, snaps or tie strings
with self-adhesive closures
that are of a baggy construction
that are not sharply creased
that are embossed (have raised writing on them)
that were previously printed by a laser machine
that are pre-printed on the inside
that cannot be arranged neatly when stacked
that are made of paper that weighs more than the paper weight specifications for the
machine
with edges that are not straight or consistently square
with windows, holes, cut-outs or perforations
with sealing flaps that have not been folded at purchase
with sealing flaps as shown in Figure 2
with each side folded as shown in Figure 3
If you use any of the types of envelopes listed above, they may damage your machine. This
damage is not covered under any Brother warranty or service agreement.
Figure 2 Figure 3
Loading paper and documents
2 - 6
2
Labels and transparencies
The machine will print on most types of labels
and transparencies designed for use with a
laser machine. Labels should have an
adhesive which is acrylic-based since such
material is more stable at the high
temperatures in the fusing unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the opc belt or rollers and cause jams
and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels and transparencies used in this
machine must be able to withstand a
temperature of 200 degrees centigrade for a
period of 0.1 seconds.
Label and transparency sheets should not
exceed the paper weight specifications
described in this User's Guide. Labels and
transparencies exceeding this specification
may not feed or print properly and may cause
damage to your machine.
Transparencies and labels can be fed from
Tray 1 only.
Types of labels and transparencies to
avoid
Do not use labels or transparencies that are
damaged, curled, wrinkled or an unusual
shape.
CAUTION
Avoid feeding labels with the carrier
sheet exposed because your machine
will be damaged.
When feeding transparencies, use the
recommended type for laser machines.
For detailed information on the
specification of the proper
transparencies to purchase, call your
dealer or Brother Customer Service.
Chapter 2
2 - 7
Printable area
The edges of the paper that cannot be printed
on are shown below.
Portrait
Landscape
Note
We recommend that you do not print within
15 mm of the edges of envelopes.
For all available paper sizes
1 4.2 mm
2 4.2 mm
3 4.2 mm
4 4.2 mm
1
2
3
4
For all available paper sizes
14.2 mm
24.2 mm
34.2 mm
44.2 mm
1
2
3
4
Loading paper and documents
2 - 8
2
Loading paper and
envelopes
The machine can feed paper from the
standard paper tray or the optional lower tray.
When you put paper into the paper tray, note
the following:
If you are loading Letter, A4 or Executive
size paper the machine will automatically
detect the paper size. If you want to load
B5 paper or envelopes you will need to
manually set the paper size. (See Paper
Size on page 3-9.)
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Before using paper that has holes in it,
such as organizer sheets, you must ‘fan’
the stack to avoid paper jams and
misfeeds.
To load paper or other media in the
paper tray
1
Pull the paper tray completely out of the
machine.
2
While pressing the paper guide release
lever, slide the adjusters to fit the paper
size. Check that the guides are firmly in
the slots.
3
Fan the stack of paper well to avoid
paper jams and mis-feeds.
Chapter 2
2 - 9
4
Put paper in the paper tray.
5
Put the paper tray firmly back in the
machine and unfold the output paper
tray support flap before you use the
machine.
Note
When you put paper in the paper tray, please
remember the following:
Check that the paper is flat in the tray and
below the maximum paper mark, and that
the paper guides are touching the sides of
the paper stack.
The side to be printed on must be face up.
Printing on envelopes
Adjust the paper length and width guides to fit
the envelopes that are going to be used.
You can load envelopes into the standard
paper tray only.
P
A
P
E
R
L
A
B
E
L
E
N
V
E
L
O
P
E
T
R
A
N
S
P
A
R
E
N
C
Y
C
A
R
D
S
T
O
C
K
ABC
Output paper
tray support flap
Loading paper and documents
2 - 10
2
Loading documents
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF (automatic
document feeder)
The ADF can hold up to 35 pages and feeds
each sheet individually. Use standard 80
g/m
2
paper and always fan the pages before
putting them in the ADF.
Make sure documents written with ink are
completely dry.
Documents to be faxed must be from
147.3 to 215.9 mm wide and
147.3 to 356 mm long.
1
Fan the pages well. Make sure you put
the documents face up, top edge first
in the ADF until you feel them touch the
feed roller.
2
Adjust the paper guides to fit the width of
your documents.
3
Unfold the ADF document output
support flap.
CAUTION
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF
may jam.
DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled,
paper-clipped, pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
CAUTION
DO NOT pull on the document while it is
feeding.
Chapter 2
2 - 11
Using the scanner glass
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Documents can be up to 215.9 mm wide and
297 mm long.
Note
To use the scanner glass, the ADF must be
empty.
1
Lift the document cover.
2
Using the document guidelines on the
left, centre the document face down on
the scanner glass.
3
Close the document cover.
Place documents Face Down on
the scanner glass.
CAUTION
If the document is a book or is thick, do not
slam the cover or press on it.
3 - 1
3
3
Date and Time
When the machine is not in use it will display
the date and time. If you set up the Station ID
the date and time displayed by your machine
will be printed on every fax you send. If there
is a power failure, you may have to reset the
date and time. No other settings will be
affected.
1
Press Menu/Set, 0, 2.
2
Enter the last two digits of the year.
Press Menu/Set.
3
Enter two digits for the month.
Press Menu/Set.
(For example, enter 09 for September,
or 10 for October.)
4
Enter two digits for the day.
Press Menu/Set.
(For example, enter 06 for 6th.)
5
Enter the time in 24-Hour format.
Press Menu/Set.
(For example, enter 15:25 for 3:25 P.M.)
6
Press Stop/Exit.
The LCD now shows the date and time
whenever the machine is idle and in Fax
mode.
When the machine is in Sleep mode, the
LCD shows
Sleep. (See Sleep Time on
page 3-8.)
Automatic Daylight Savings
Time
You can set the machine to change
automatically for Daylight Savings Time. It
will reset itself forward one hour in the Spring
and backward one hour in the Autumn. Make
sure you have set the correct date and time in
the
Date/Time setting.
1
Press Menu/Set, 1, 5.
2
Press or to select On (or Off).
Press Menu/Set.
3
Press Stop/Exit.
Setup
Initial Setup
2.Date/Time
General Setup
5.Auto Daylight
Chapter 3
3 - 2
Station ID
You should store your name or company
name and fax number so they print on all fax
pages you send.
It is important that you enter the fax number
in the internationally standardised format, i.e.
in accordance with the following strict
sequence:
The “+” (plus) character (by pressing
key)
Your Country Code (e.g. “44” for the
United Kingdom, “41” for Switzerland)
Your local area code minus any leading
“0” (“9” in Spain)
A space
Your number on the local exchange, using
spaces to aid readability as appropriate.
As an example, if the machine is installed in
the United Kingdom and the same line is to be
used for both fax and voice calls, and your
national telephone number is 0161 444 5555,
then you must set the fax and telephone
number parts of your station ID as:
+44 161 444 5555.
1
Press Menu/Set, 0, 3.
2
Enter your fax number (up to 20 digits).
Press Menu/Set.
3
Enter your telephone number (up to 20
digits).
Press Menu/Set.
(If the telephone number and fax
number are the same, enter the same
number again.)
Note
You cannot enter a hyphen in the number.
To enter a space press once between
numbers.
The telephone number you enter is only
used for Cover Page features. (See
Composing the electronic Cover Page
(Monochrome only) on page 5-9.)
4
Use the dial pad to enter your name (up
to 20 characters).
(See Entering Text on page B-15).
Press Menu/Set.
5
Press Stop/Exit.
Note
If the Station ID has already been
programmed, the LCD will ask you to press 1
to make a change or 2 to exit without
changing.
Initial Setup
3.Station ID
Setup
3 - 3
3
LCD Contrast
You can change the contrast to help the LCD
look lighter or darker.
1
Press Menu/Set, 1, 7.
2
Press
to increase the contrast
OR
Press
to decrease the contrast.
Press Menu/Set.
3
Press Stop/Exit.
Phone line settings
Tone and Pulse dialling mode
Your machine comes set for Tone dialling
service (multi-frequency). If you have Pulse
dialling service (rotary), you need to change
the dialling mode.
1
Press Menu/Set, 0, 4.
2
Press or to select Pulse (or Tone).
Press Menu/Set.
3
Press Stop/Exit.
Phone Line Type
If you are connecting the machine to a line
that features a PBX or ISDN to send and
receive faxes, it is also necessary to change
the Phone Line Type accordingly by
completing the following steps.
1
Press Menu/Set, 0, 6.
2 Press or to select PBX, ISDN (or
Normal).
Press Menu/Set.
3
Press Stop/Exit.
PBX and TRANSFER
The machine is initially set to Normal, which
lets the machine connect to a standard PSTN
(Public Switched Telephone Network) line.
However, many offices use a central
telephone system or Private Automatic
Branch Exchange (PBX). Your machine can
be connected to most types of PBX. The
machine’s recall feature supports timed break
recall only (TBR). TBR will work with most
PBX systems allowing you to gain access to
an outside line, or transfer calls to another
extension. The feature works when Tel/R is
pressed.
Note
You can program a Tel/R key press as part of
a number stored in a One-Touch or
Speed-Dial location. When programming the
One-Touch or Speed-Dial number
(Menu/Set 2, 3, 1 or 2, 3, 2) press Tel/R first
(the screen displays "!"), then enter the
telephone number. If you do this, you do not
need to press Tel/R each time before you dial
using a One-Touch or Speed-Dial location.
(See Storing numbers on page 7-3.)
However, if PBX is not selected in the Phone
Line Type setting, you cannot use the
One-Touch or Speed-Dial number that Tel/R
press is programmed into.
General Setup
7.LCD Contrast
Initial Setup
4.Tone/Pulse
Chapter 3
3 - 4
Using extension telephones (For U.K.
only)
It may be that your premises are already
wired with parallel extension telephones, or
you intend to add extension telephones to
your line, in addition to your machine. While
the simplest arrangement is straightforward
parallel connection, there are some reasons
as to why this arrangement will cause
unsatisfactory service, the most obvious of
which is inadvertent interruption of a facsimile
transmission by someone picking up an
extension telephone in order to make an
outgoing call. Additionally, Fax receive code
may not operate reliably in such a simple
configuration.
This machine may also be set to make a
delayed transmission (i.e. a transmission at a
pre-set time). This pre-set job may coincide
with someone picking up an extension
handset.
Such problems can easily be eliminated
however, if you arrange modification of your
extension wiring circuit, such that extension
devices are connected “downstream” of your
machine, in a master/slave configuration (see
fig. 2 on next page). In such a configuration,
this machine can always detect whether a
telephone is in use, thus it will not attempt to
seize the line during that time. This is known
as “telephone off-hook ‘ion.”
The inadvisable configuration is shown in
figure 1 on the next page, and the
recommended master/slave configuration is
shown in figure 2.
This new connection configuration can be
arranged by contacting BT, Kingston upon
Hull Telecommunications, your PBX
maintainer or a qualified telephone
installation company as appropriate. Simply
explained, the extension telephone circuit
should be terminated on a normal modular
plug (BT 431A style), which in turn should be
inserted into the modular socket of the white
“T”-shaped connector provided as part of the
line cord assembly.
Note
These phones are now connected as external
devices as per page 3-6, because they are
connected to the fax machine via the
T-connector.
FAX
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
INADVISABLE CONNECTION OF EXTENSION SOCKETS
Fig. 1.
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
RECOMMENDED CONNECTION OF EXTENSION SOCKETS
Fig. 2.
FAX
FAX MACHINE MUST BE PLUGGED
INTO MASTER SOCKET
DISCONNECT
Setup
3 - 5
3
Multi-line connections (PBX)
Most offices use a central telephone system.
While it is often relatively simple to connect
the machine to a key system or a PBX
(Private Branch Exchange), we suggest that
you contact the company that installed your
telephone system and ask them to connect
the machine for you. It is advisable to have a
separate line for the machine.
If the machine is to be connected to a
multi-line system, ask your installer to
connect the unit to the last line on the system.
This prevents the unit from being activated
each time a telephone call is received.
If you are installing the machine to
work with a PBX
1
It is not guaranteed that the unit will
operate properly under all
circumstances with a PBX. Any cases of
difficulty should be reported first to the
company that handles your PBX.
2
If all incoming calls will be answered by
a switchboard operator, it is
recommended that the Receive Mode
be set to
Manual. All incoming calls
should initially be regarded as telephone
calls.
3
Make sure the Phone Line Type is set to
PBX. (See Phone Line Type on page
3-3.)
Connecting an external or
extension telephone
You can connect a separate telephone to
your machine as shown in the diagram below.
When you are using an external phone, the
LCD shows Telephone.
Extension
Telephone
(Example for the U.K.)
External
Telephone
Chapter 3
3 - 6
Connecting an external
telephone answering device
(TAD)
Sequence
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine “listens” for fax calling
(CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it
does not hear CNG tones, the machine lets
the TAD continue playing your outgoing
message so your caller can leave you a voice
message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax “handshake”. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
Note
If you do not receive all your faxes, reduce the
Ring Delay setting on your external TAD.
When the TAD answers a call, the LCD
shows
Telephone.
Connections
The external TAD must be connected as
shown in the previous illustration.
1
Set your external TAD to one or two
rings. (The machine’s Ring Delay
setting does not apply.)
2
Record the outgoing message on your
external TAD.
3
Set the TAD to answer calls.
4
Set the Receive Mode to
External TAD.
(See Receive Mode on page 6-1.)
Improper Setup
Do not connect a TAD elsewhere on the
same phone line.
TAD
TAD
(Example for the U.K.)
Setup
3 - 7
3
Recording outgoing message (OGM)
on an external TAD
Timing is important in recording this
message.
1 Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
2
Limit your speaking to 20 seconds.
Note
We recommend beginning your OGM with an
initial 5-second silence because the machine
cannot hear fax tones over a resonant or loud
voice. You may try omitting this pause, but if
your machine has trouble receiving, then you
must re-record the OGM to include it.
Ecology features
Toner Save
You can conserve toner using this feature.
When you set Toner Save to
On, print
appears lighter. The default setting is
Off.
1
Press Menu/Set, 1, 6, 1.
2
Press or to select On (or Off).
Press Menu/Set.
3
Press Stop/Exit.
Ecology
1.Toner Save
Chapter 3
3 - 8
Sleep Time
Setting the Sleep Time reduces power
consumption by turning off the fuser inside
the machine while it is idle. You can choose
how long the machine is idle (from 00 to 99
minutes) before it goes into sleep mode. The
timer is automatically reset when the machine
receives a Fax or PC data or makes a copy.
The factory setting is 30 minutes. While the
machine is in sleep mode you will see
Sleep
on the LCD. If you try to print or copy in sleep
mode, there will be a short delay while the
fuser warms up to its working temperature.
1
Press Menu/Set, 1, 6, 2.
2
Use the dial pad to enter the length of
time the machine is idle before it goes
into sleep mode (00 to 99).
Press Menu/Set.
3
Press Stop/Exit.
Note
If you want to turn off sleep mode, press
Start
(either Mono or Colour) and
Options simultaneously in Step 2.
If the machine is in Sleep Mode when you
change the Sleep Time, the new setting
will take effect the next time the machine
copies, prints or is turned off and on.
Mode Timer
The machine has three temporary mode keys
on the control panel: Fax, Scan and Copy.
You can change the number of seconds or
minutes the machine takes after the last Scan
or Copy operation before it returns to Fax
mode. If you select
Off, the machine stays in
the mode you used last.
1
Press Menu/Set, 1, 1.
2
Press or to select 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press Menu/Set.
3
Press Stop/Exit.
Ecology
2.Sleep Time
General Setup
1.Mode Timer
Setup
3 - 9
3
Paper settings
Paper Type
To get the best print quality, set the machine
for the type of paper you are using.
1
Press Menu/Set, 1, 2.
OR
If you have the optional paper tray,
Press Menu/Set, 1, 2, 1 to set the paper
type for
Tray#1 or Menu/Set, 1, 2, 2 to
set the paper type for
Tray#2.
2
Press or to select Thin, Plain,
Thick, Thicker or Recycled Paper.
Press Menu/Set.
3
Press Stop/Exit.
Note
The machine ejects paper with printed
surfaces face down onto the output paper
tray in the front of the machine. When you use
transparencies or labels, remove each sheet
immediately to prevent smudging or paper
jams.
Paper Size
In the standard paper tray, you can use seven
sizes of paper for printing copies: Letter, A4,
B5, JISB5, Executive, Com10 and DL and
two sizes for printing faxes: Letter and A4.
The machine automatically detects A4, Letter
and Executive paper size that is in the paper
tray. However, if you load paper that is B5 or
smaller sizes in the paper tray, you will need
to change the paper size setting at the same
time so your machine can print a reduced
copy on the page.
1
Press Menu/Set, 1, 3.
OR
If you have the optional paper tray,
press Menu/Set, 1, 3, 1 to set the paper
size for
Tray#1 or Menu/Set, 1, 3, 2 to
set the paper size for
Tray#2.
2
Press or to select B5, DL, Com10 or
JISB5.
Press Menu/Set.
3
Press Stop/Exit.
Note
If you select Tray#2 in Step 1, you can only
select
B5 or JISB5.
General Setup
2.Paper Type
General Setup
3.Small Paper
Chapter 3
3 - 10
Volume Settings
Ring Volume
You can turn the ring Off or you can select
the ring volume level.
1
Press Menu/Set, 1, 4, 1.
2
Press or to select Low, Med, High
or
Off.
Press Menu/Set.
3
Press Stop/Exit.
OR
You can adjust the ring volume when your
machine is idle (not being used).
In mode (Fax), press or to
adjust the volume level. Every time you press
these keys, the machine will ring so you can
hear the active setting as the LCD shows it.
The volume changes with each key press.
The new setting will stay until you change it
again.
Beeper Volume
You can change the beeper volume. The
default setting is
Med. When the beeper is on,
the machine will beep when you press a key,
make a mistake, or after you have sent or
received a fax.
1
Press Menu/Set, 1, 4, 2.
2
Press or to select Low, Med, High
or
Off.
Press Menu/Set.
3
Press Stop/Exit.
Speaker Volume
You can adjust the machine’s one-way
speaker volume.
1
Press Menu/Set, 1, 4, 3.
2
Press or to select Low, Med, High
or
Off.
Press Menu/Set.
3
Press Stop/Exit.
Volume
1.Ring
Volume
2.Beeper
Volume
3.Speaker
4 - 1
4
4
You can set up your machine with multiple
levels of security using Setting Lock and
Memory Security.
Setting Lock
Setting Lock lets you prevent unauthorized
access to the machine settings.
While Setting Lock is
On, the following
operations are NOT available without a
password:
Date & Time
Station ID
Set Quick-Dial (One-Touch Dial,
Speed-Dial and Setup Groups)
Mode Timer
Paper Type
Small Paper
Volume
Auto Daylight
Ecology
LCD Contrast
Memory Security
Setting up the password
Note
If you have already set the password, you
will not need to set it, again.
If you forget the Setting Lock password,
please call your Brother dealer for service.
1
Press Menu/Set, 1, 8, 2.
2
Enter a four-digit number for the
password.
Press Menu/Set.
The LCD shows
Verify:.
3
Re-enter the password.
Press Menu/Set.
4
Press Stop/Exit.
Security features
Security
2.Setting Lock
Chapter 4
4 - 2
Changing the Setting Lock
password
1
Press Menu/Set, 1, 8, 2.
2
Press or to select Set Password.
Press Menu/Set.
3
Enter the registered four-digit password.
Press Menu/Set.
4
Enter a four-digit number for the new
password.
Press Menu/Set.
5
If the LCD shows Verify:, re-enter the
new password.
Press Menu/Set.
6
Press Stop/Exit.
Turning Setting Lock on
1
Press Menu/Set, 1, 8, 2.
2
Press or to select On.
Press Menu/Set.
3
Enter the registered four-digit password.
Press Menu/Set.
4
Press Stop/Exit.
Turning Setting Lock off
1 Press Menu/Set, 1, 8, 2.
2
Enter the registered four-digit password.
Press Menu/Set twice.
3
Press Stop/Exit.
Note
If you enter the wrong Password, the LCD
shows
Wrong Password. The machine will
stay in Setting Lock mode until the registered
password is entered.
Security
2.Setting Lock
Security
2.Setting Lock
Security features
4 - 3
4
Memory Security
Memory Security lets you prevent
unauthorized access to the machine. You will
not be able to continue to schedule Delayed
Faxes or Polling jobs. However, any
pre-scheduled Delayed Faxes will be sent
even if you turn on Memory Security, so they
won’t be lost.
While Memory Security is on, the following
operations are available:
Receiving faxes into memory
(limited by memory capacity)
Fax Forwarding
(if Fax Forwarding was already on)
Remote Retrieval
(if Fax Storage was already on)
While Memory Security is on, the following
operations are NOT available:
Printing received faxes
Sending faxes
Copying
PC printing
Scanning
PC Fax Receive
Note
To print the faxes in memory, turn off
Memory Security.
You must turn off PC Fax Receive before
you can turn on Memory Security. (See
Turning off Remote Fax Options on page
8-3.)
Setting up the password
Note
If you have already set the password, you
will not need to set it, again.
If you forget the Memory Security
password, please call your Brother dealer
for service.
1
Press Menu/Set, 1, 8, 1.
2
Enter a four-digit number for the
password.
Press Menu/Set.
The LCD shows
Verify:.
3
Re-enter the password.
Press Menu/Set.
4
Press Stop/Exit.
Security
1.Mem Security
Chapter 4
4 - 4
Changing the Memory
Security password
1
Press Menu/Set, 1, 8, 1.
2
Press or to select Set Password.
Press Menu/Set.
3
Enter the registered four-digit password.
Press Menu/Set.
4
Enter a four-digit number for the new
password.
Press Menu/Set.
5
If the LCD shows Verify:, re-enter the
new password.
Press Menu/Set.
6
Press Stop/Exit.
Turning Memory Security on
1
Press Menu/Set, 1, 8, 1.
2
Press or to select Set Security.
Press Menu/Set.
3
Enter the registered four-digit password.
Press Menu/Set.
The machine goes offline and the LCD
shows
Secure Mode.
Note
If there is a power failure the data will stay in
memory for up to 60 hours.
Turning Memory Security off
1 Press Menu/Set.
Enter the registered four-digit password.
2 Press Menu/Set.
Memory Security is automatically turned
off and the LCD shows the date and
time.
Note
If you enter the wrong password, the LCD
shows
Wrong Password and stays offline.
The machine will stay in Secure Mode until
the registered password is entered.
Security
1.Mem Security
SECTION II FAX & TELEPHONE
Section II
Fax & Telephone
5. Sending a fax
6. Receiving a fax
7. Dialling and phone options
8. Remote Fax Options (Monochrome only)
9. Printing reports
10. Polling
5 - 1
5
How to Fax
Entering Fax mode
Before sending faxes or changing fax send or
receiving settings, make sure (Fax) is
illuminated in blue. If it is not, press
(Fax) to enter Fax mode. The default
setting is Fax mode.
Sending a fax automatically
from the ADF
This is the easiest way to send a fax.
1
If it is not illuminated in blue, press
(Fax).
2
Put the document face up in the ADF.
3
Dial the fax number.
Press Mono Start or Colour Start.
If you press Mono Start, the machine
starts scanning the first page.
If you press Colour Start, the machine
starts sending.
Note
If the memory is full, the document will be
sent in real time.
Sending a fax automatically
from the scanner glass
You can use the scanner glass to fax pages
of a book. The documents can be up to A4
size. Put the document face down on the
scanner glass.
Note
Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
Press Stop/Exit at anytime to cancel.
1
If it is not illuminated in blue, press
(Fax).
2
Place the first page on the scanner
glass.
3
Dial the fax number.
Press Mono Start or Colour Start.
If you press Mono Start, the machine
starts scanning the first page.
If you press Colour Start, the machine
starts sending.
Sending a fax
Sending a fax
5 - 2
5
4
To send more than one page, press 1
and go to Step 5.
OR
To send a single page, press 2 (or press
Mono Start again).
The machine starts sending the
document.
5
Place the next page on the scanner
glass.
Press Menu/Set.
The machine starts scanning the page.
(Repeat Steps 4 and 5 for each
additional page.)
Note
If the memory is full and you are faxing a
single page, it will be sent in real time.
You cannot send multiple pages for colour
faxes.
Colour fax transmission
Your machine can send a colour fax to
machines that support this feature.
However, colour faxes cannot be stored in
the memory. When you send a colour fax, the
machine will send it in real time (even if
Real Time TX is set to Off).
Note
Delayed fax and Polling Transmit features
are not available in colour.
Cancelling a fax in progress
If you want to cancel a fax, while the machine
is scanning, dialling or sending it, press
Stop/Exit.
Dual Access (Monochrome
only)
You can dial a number, and begin scanning
the fax into memory—even when the
machine is sending from memory, receiving
faxes or printing PC data. The LCD shows the
new job number.
Note
Your machine normally uses Dual Access.
However, to send a colour fax, the
machine will send the document in real
time (even if
Real Time TX is set to
Off).
This means that you will have to wait until
the machine has finished sending the fax
before you can start scanning another.
The number of pages you can scan into
the memory will vary depending on the
data that is printed on them.
If you get an Out of Memory message
while scanning the first page of a fax,
press Stop/Exit to cancel scanning. If you
get an
Out of Memory message while
scanning a subsequent page, you can
press Mono Start to send the pages
scanned so far, or press Stop/Exit to
cancel the operation.
Next Page?
1.Yes 2.No(Send)
Set Next Page
Then Press Set
Chapter 5
5 - 3
Sending a fax manually
Manual transmission (with an
external telephone only)
Manual transmission lets you hear the
dialling, ringing and fax-receiving tones while
sending a fax.
1 If it is not illuminated in blue, press
(Fax).
2
Load your document.
3
Pick up the handset of the external
phone and listen for a dial tone.
On the external phone, dial the fax
number you want to call.
4
When you hear the fax tone, press
Mono Start or Colour Start.
5
Replace the handset of the external
phone.
Out of Memory message
If you get an Out of Memory message while
scanning the first page of a fax, press
Stop/Exit to cancel the fax.
If you get an
Out of Memory message while
scanning a subsequent page, you will have
the option to press Mono Start to send the
pages scanned so far, or to press Stop/Exit
to cancel the operation.
Note
If you get an Out of Memory message while
faxing and you do not want to delete your
stored faxes to clear the memory, you can
send the fax in real time. (See Real Time
Transmission on page 5-6.)
Broadcasting
(Monochrome only)
Broadcasting is when the same fax message
is automatically sent to more than one fax
number. You can include Groups,
One-Touch, Speed-Dial numbers and up to
50 manually dialled numbers in the same
broadcast.
Press Menu/Set between each of the
numbers. Use Search/Speed Dial to help
you choose the numbers easily. (To set up
Group dial numbers, see Setting up Groups
for Broadcasting on page 7-5.)
After the broadcast is finished, a Broadcast
Report will be printed to let you know the
results.
1
If it is not illuminated in blue, press
(Fax).
2
Load your document.
3
Enter a number using One-Touch,
Speed-Dial, a Group number, Search or
manual dialling using the dial pad.
Press Menu/Set after each number.
4
After you have entered all the fax
numbers, press Mono Start.
Sending a fax
5 - 4
5
Note
If you did not use up any of the numbers
for Groups, access codes or credit card
numbers, you can ‘broadcast’ faxes to as
many as 266 different numbers.
The available memory will vary depending
on the types of jobs in the memory and the
number of locations used for
broadcasting. If you broadcast to the
maximum numbers available, you will not
be able to use Dual Access and Delayed
fax.
Enter the long dialling sequence numbers
as you would normally, but remember that
each One-Touch and Speed-Dial number
counts as one number, so the number of
locations you can store becomes limited.
(See Access codes and credit card
numbers on page 7-6.)
If the memory is full, press Stop/Exit to
stop the job or if more than one page has
been scanned, press Mono Start to send
the portion that is in the memory.
To stop a broadcast in progress
1
Press Menu/Set, 2, 6.
The LCD will display the name, if you
stored it, or the fax number being
dialled.
2
Press Menu/Set.
The LCD will display:
3
Press 1 to Clear.
The LCD will then display the Broadcast
job number and
1.Clear 2.Exit.
4
To cancel the Broadcast, press 1.
5
Press Stop/Exit.
Additional Sending
Operations
Sending faxes using multiple
settings
When you send a fax you can choose any
combination of these settings: cover page,
contrast, resolution, overseas mode, delayed
fax timer, polling transmission or real time
transmission.
1
If it is not illuminated in blue, press
(Fax).
After each setting is accepted, the LCD
will ask if you want to enter more
settings:
2
Press 1 to select more settings. The
LCD will return to the
Setup Send
menu.
OR
Press 2 if you have finished choosing
settings and go to the next step.
XXXXXXXX
1.Clear 2.Exit
Next
1.Yes 2.No
Chapter 5
5 - 5
Contrast
If your document is very light or very dark, you
may want to change the contrast. For most
documents the default setting 'Auto' can be
used. It automatically chooses the suitable
contrast for your document.
Use
Light to send a light document.
Use
Dark to send a dark document.
1
If it is not illuminated in blue, press
(Fax).
2
Load your document.
3
Press Menu/Set, 2, 2, 1.
4
Press or to select Auto, Light or
Dark.
Press Menu/Set.
Changing fax Resolution
After you load the document, you can use
Resolution to change the setting temporarily
(for this fax only). In Fax mode , press
Resolution and
or to select the setting
you want, and then press Menu/Set.
OR
You can change the default setting.
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 2, 2.
3
Press or to select the resolution
you want.
Press Menu/Set.
Note
You can choose four different resolution
settings for monochrome faxes and two for
colour.
Monochrome
Colour
If you select
S.Fine or Photo and then use
the Colour Start key to send a fax, the
machine will send the fax using the
Fine
setting.
Setup Send
1.Contrast
Setup Send
2.Fax Resolution
Standard Suitable for most typed
documents.
Fine Good for small print and
transmits a little slower than
Standard resolution.
S.Fine Good for small print or
artwork and transmits
slower than Fine resolution.
Photo Use when the document
has varying shades of grey
or is a photograph. This has
the slowest transmission
time.
Standard Suitable for most typed
documents.
Fine Use when the document is
a photograph. The
transmission time is slower
than Standard resolution.
Sending a fax
5 - 6
5
Real Time Transmission
When you are sending a fax, the machine will
scan the document into the memory before
sending. Then, as soon as the phone line is
free, the machine will start dialling and
sending.
If the memory is full, the machine will send the
document in real time (even if
Real Time TX is set to Off).
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can set
Real Time TX to On for all documents or
Next Fax:On for the next fax only.
Sending in real time for all faxes
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 2, 5.
3
Press or to select On (or Off).
Press Menu/Set.
Sending in real time for the next fax
only
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 2, 5.
3
Press or to select Next Fax:On
(or
Next Fax:Off).
Press Menu/Set.
Note
In Real Time Transmission, the automatic
redial feature does not work when using
the scanner glass.
If you are sending a colour Fax, the
machine will send it in real time (even if
Real Time TX is set to Off).
Setup Send
5.Real Time TX
Setup Send
5.Real Time TX
Chapter 5
5 - 7
Overseas Mode
If you are having difficulty sending a fax
overseas due to possible interference on the
phone line, we recommend that you turn on
the Overseas Mode. After you send a fax
using this feature, the feature will turn itself
off.
1 If it is not illuminated in blue, press
(Fax).
2
Load your document.
3
Press Menu/Set, 2, 2, 9.
4
Press or to select On (or Off).
Press Menu/Set.
Delayed Faxing
(Monochrome only)
During the day you can store up to 50 faxes
in the memory to be sent within 24 hours.
These faxes will be sent at the time of day you
enter in Step 4.
1
If it is not illuminated in blue, press
(Fax).
2
Load your document.
3
Press Menu/Set, 2, 2, 3.
4
Press Menu/Set to accept the displayed
time.
OR
Enter the time you want the fax to be
sent (in 24-hour format).
(For example, enter 19:45 for 7:45 PM.)
Press Menu/Set.
Note
The number of pages you can scan into the
memory depends on the amount of data that
is printed on each page and the amount of
data already stored in the memory.
Setup Send
9.Overseas Mode
Setup Send
3.Delayed Fax
Sending a fax
5 - 8
5
Delayed Batch Transmission
(Monochrome only)
Before sending the delayed faxes, your
machine will help you economize by sorting
all the faxes in the memory by destination and
scheduled time. All delayed faxes that are
scheduled to be sent at the same time to the
same fax number will be sent as one fax to
save transmission time.
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 2, 4.
3
Press or to select On (or Off).
Press Menu/Set.
4
Press Stop/Exit.
Checking job status and
cancelling a waiting job
Check which jobs are still waiting in the
memory to be sent. (If there are no jobs, the
LCD shows
No Jobs Waiting.) You can
cancel a fax job that is stored and waiting in
the memory.
1 Press Menu/Set, 2, 6.
2
If you have more than one job waiting,
press
or to select the job you want
to cancel.
Press Menu/Set.
OR
If you only have one job waiting, go to
Step 3.
3
Press 1 to cancel.
To cancel another job waiting, go to
Step 2.
OR
Press 2 to exit without cancelling.
4
Press Stop/Exit.
Setup Send
4.Batch TX
Fax
6.Remaining Jobs
Chapter 5
5 - 9
Composing the electronic
Cover Page (Monochrome
only)
When you send a monochrome fax, you can
send a cover page with your fax message.
The Cover Page is sent to the receiving
party’s machine. Your Cover Page includes
the name or number stored in the One-Touch
or Speed-Dial memory. If you are dialling
manually, the name is not shown on the
Cover Page.
The Cover Page shows your Station ID and
the number of pages you are sending. (See
Station ID on page 3-2.) If you have Cover
Page set to
On for all faxes
(Menu/Set, 2, 2, 7), the number of pages is
not shown on the cover page.
You can select a comment to include on your
Cover Page.
1.Comment Off
2.Please Call
3.Urgent
4.Confidential
Instead of using one of the preset comments,
you can enter two personal messages of your
own, up to 27 characters long. Use the chart
on B-15 for help entering characters. (See
Composing your own comments on page
5-9.)
5.(User Defined)
6.(User Defined)
Most of the
Setup Send settings are
temporary to allow you to make changes for
each fax you send. However, when you set
up your Cover Page and Cover Page
Comments, you are changing the default
settings so they will be available while faxing.
Note
You can send the cover page only for a
monochrome fax. If you press Colour Start
to send a fax, the cover page will not be sent.
Composing your own comments
You can set up two comments of your own.
1 If it is not illuminated in blue, press
(Fax).
2 Press Menu/Set, 2, 2, 8.
3
Press or to choose 5 or 6 for your
own comment.
Press Menu/Set.
4
Use the dial pad to enter your
customized comment.
Press Menu/Set.
(See Entering Text on page B-15.)
Cover page for the next fax only
If you have not yet set your Station ID this
feature will not work. Make sure you have
programmed the Station ID before
continuing. (See Station ID on page 3-2.) If
you only want to send a Cover Page with a
particular fax, your machine will ask you to
enter the number of pages you are sending
so it can be printed on the Cover Page.
1
If it is not illuminated in blue, press
(Fax).
2
Load your document.
3
Press Menu/Set, 2, 2, 7.
4
Press or to select Next Fax:On
(or
Next Fax:Off).
Press Menu/Set.
Setup Send
8.Coverpage Note
Setup Send
7.Coverpg Setup
Sending a fax
5 - 10
5
5
Press or to select one of the
standard or your own comments.
Press Menu/Set.
6
Enter two digits to show the number of
pages you are sending.
Press Menu/Set.
(For example, press 0 2 for 2 pages or
enter 0 0 to leave the number of pages
blank. If you make a mistake, press
to back up and re-enter the number of
pages.)
Send a cover page for all faxes
If you have not yet set your Station ID this
feature will not work. Make sure you have
programmed the Station ID before
continuing. (See Station ID on page 3-2.)
You can set the machine to send a cover
page whenever you send a monochrome fax.
The number of pages in your fax is not
included when you use this setting.
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 2, 7.
3
Press or to select On (or Off).
Press Menu/Set.
4
If you selected On, press or to
select one of the standard or your own
comments.
Press Menu/Set.
Using a printed cover page
If you prefer to use a printed cover page that
you can write on, you can print the sample
page and attach it to your fax.
1 If it is not illuminated in blue, press
(Fax).
2 Press Menu/Set, 2, 2, 7.
3
Press or to select Print Sample.
Press Menu/Set.
4
Press Mono Start or Colour Start. Your
machine prints a copy of your cover
page.
Setup Send
7.Coverpg Setup
Setup Send
7.Coverpg Setup
6 - 1
6
Receive Mode
There are four different Receive Modes for your machine. You can choose the mode that best
suits your needs.
Receiving a fax
LCD How it works When to use it
Fax Only
(automatic receive)
The machine automatically
answers every call as a fax.
For dedicated fax lines.
Fax/Tel
(fax and telephone)
(with an external or
extension telephone only)
The machine controls the
line and automatically
answers every call. If the call
is a fax it will receive the fax.
If the call is not a fax it will
ring (pseudo/double ring) for
you to pick up the call.
Use this mode if you expect to receive lots of fax messages
and few telephone calls. You cannot use an answering
machine on the same line, even if it is on a separate phone
socket on the same line. You cannot use the telephone
company’s Voice Mail in this mode.
External TAD
(with an external
answering machine only)
The external answering
machine (TAD) automatically
answers every call.
Voice messages are stored
on the external TAD. If it is a
fax call, the machine
receives the fax.
Use this mode if you use an answering machine on the
same line as the machine.
The External TAD setting works only with an external
answering machine. Ring Delay does not work in this
setting.
Manual
(manual receive)
(with an external or
extension telephone only)
You control the phone line
and must answer every call
yourself unless you are using
the BT Call Sign feature.
Use this mode if you do not receive many fax messages,
use BT Call Sign, or if you are using a computer on the
same line.
If you answer and hear fax tones, wait until the machine
takes over the call, then hang up. (See Fax Detect on page
6-5.)
Receiving a fax
6 - 2
6
To select or change your Receive
Mode
1
Press Menu/Set, 0, 1.
2
Press or to select Fax Only,
Fax/Tel, External TAD or Manual.
Press Menu/Set.
3
Press Stop/Exit.
Fax Receive Settings
Ring Delay
The Ring Delay sets the number of times the
machine rings before it answers in
Fax Only
or
Fax/Tel mode. If you have extension
phones on the same line as the machine or
subscribe to the BT Call Sign service, keep
the Ring Delay setting of 4.
(See Operation from extension telephones on
page 6-6 and Fax Detect on page 6-5.)
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 1, 1.
3
Press or to select how many times
the line rings before the machine
answers.
Press Menu/Set.
(If you select 00, the line won’t ring at
all.)
4
Press Stop/Exit.
Initial Setup
1.Receive Mode
Current Receive Mode
Fax : Fax Only
F/T : Fax/Tel
TAD : External TAD
Mnl : Manual
12/10 11:53 Fax
Setup Receive
1.Ring Delay
Chapter 6
6 - 3
F/T Ring Time
(Fax/Tel mode only)
If you set the Receive Mode to Fax/Tel,
you’ll need to decide how long the machine
will signal you with its special
pseudo/double-ring when you have a voice
call. (If it’s a fax call, the machine receives the
fax.)
This pseudo/double-ring happens after the
initial ringing from the phone company. Only
the machine rings and no other phones on the
same line will ring with the special
pseudo/double-ring. However, you can still
answer the call on any telephone on the same
line as the machine. (See For Fax/Tel mode
only on page 6-7.)
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 1, 2.
3
Press or to select how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or 70
seconds).
Press Menu/Set.
4
Press Stop/Exit.
Note
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
Tray Use for Fax mode
If your machine does not have the optional
tray #2, this setting is not available. The
default setting of
Auto allows your machine
to choose the paper from the optional Tray #2
if Tray #1 is out of paper or if incoming faxes
will fit best on the paper in Tray #2.
1
Press Menu/Set, 1, 0.
2
Press or to select
Tray#1 Only, Tray#2 Only or Auto.
Press Menu/Set.
3
Press Stop/Exit.
Setup Receive
2.F/T Ring Time
General Setup
0.Tray Use:Fax
Receiving a fax
6 - 4
6
Printing a reduced incoming
fax (Auto Reduction)
If you choose On, the machine automatically
reduces an incoming fax to fit on one page of
Letter or A4 size paper. The machine
calculates the reduction ratio by using the
page size of the document and size of the
paper in your tray.
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 1, 5.
3
Use or to select On (or Off).
Press Menu/Set.
4
Press Stop/Exit.
Note
Turn on this setting if you receive faxes
that are split onto two pages. However, if
the document is too long the machine may
still print on two pages.
If left and right margins are cut off, turn on
this setting.
When this feature is set to On, the A4
faxes people send to you may appear
slightly shrunk even though your machine
prints them on A4 paper. This is because
the machine has to print the Station ID of
the sending machine at the top of the
page.
Reception into memory
(Monochrome only)
As soon as the paper tray becomes empty
during fax reception, the screen will display
No Paper Fed please put some paper in the
paper tray. (See Loading paper and
envelopes on page 2-8.)
If
Memory Receive is On at this time...
The current fax reception will continue, with
the remaining page(s) being stored in
memory, subject to available memory.
Subsequent incoming faxes will also be
stored into memory until the memory is full,
following this no further incoming fax calls will
be automatically answered. To print all data
put fresh paper in the paper tray.
If
Memory Receive is Off at this time...
The current fax reception will continue, with
the remaining page(s) being stored in
memory, subject to available memory.
Subsequent incoming fax calls will not be
automatically answered until fresh paper is
put in the paper tray. To print the last fax
received, put paper in the paper tray.
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 1, 6.
3
Use or to select On (or Off).
Press Menu/Set.
4
Press Stop/Exit.
Setup Receive
5.Auto Reduction
Setup Receive
6.Memory Receive
Chapter 6
6 - 5
Changing the remote codes
Remote activation lets you send commands
to your machine from an extension or
external phone. To use Remote Activation,
you must turn on the remote codes. The
preset Fax Receive Code is 51. The preset
Telephone Answer Code is #51. If you want
to, you can replace them with your own
codes.
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 1, 4.
3
Press or to select On (or Off).
Press Menu/Set.
4
Enter the new Fax Receive Code.
Press Menu/Set.
5
Enter the new Telephone Answer Code.
Press Menu/Set.
6
Press Stop/Exit.
Note
If you are always disconnected when
accessing your external TAD remotely, try
changing the Fax Receive Code and
Telephone Answer Code to another
three-digit code using the numbers 0-9,
, #.
Remote Codes might not work with some
telephone systems.
Fax Detect
When you use this feature, you do not have to
press Mono Start or Colour Start, or the Fax
Receive Code 51 when you answer a fax
call. Selecting
On allows the machine to
receive fax calls automatically, even if you lift
the handset of an extension or external
phone. When you see
Receiving on the
LCD or when you hear ‘chirps’ through the
handset of an extension phone connected to
another wall socket/phone socket, just
replace the handset and your machine will do
the rest.
Note
If your machine does not connect a fax call
when you lift an extension or external
phone handset (either this feature is set to
Off or due to telephone line problems),
you will need to activate the machine
manually. You can do this by pressing
Mono Start or Colour Start on the
machine.
OR
by pressing 51 if you are not at your
machine. (See Operation from extension
telephones on page 6-6.)
If you send faxes from a computer on the
same phone line and the machine
intercepts them, set Fax Detect to
Off.
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 1, 3.
3
Use or to select On (or Off).
Press Menu/Set.
4
Press Stop/Exit.
Setup Receive
4.Remote Code
Setup Receive
3.Fax Detect
Receiving a fax
6 - 6
6
Additional receiving
operations
Printing a fax from the
memory
If you have selected Fax Storage
(Menu/Set, 2, 5, 1), you can still print a fax
from the memory when you are at your
machine. (See Fax Storage on page 8-1.)
1
Press Menu/Set, 2, 5, 3.
2
Press Mono Start or Colour Start.
Setting the Print Density
You can adjust print density, making your
printed pages darker or lighter.
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 1, 7.
3
Press to make the print darker.
OR
Press
to make the print lighter.
Press Menu/Set.
4
Press Stop/Exit.
Operation from extension
telephones
If you answer a fax call on an extension
telephone, or an external telephone that is
correctly connected to the machine, you can
make your machine take the call by using the
Fax Receive Code. When you press the Fax
Receive Code 51, the machine starts to
receive the fax.
If the machine answers a voice call and
pseudo/double-rings for you to take over, use
the Telephone Answer Code #51 to take the
call at an extension phone. (See F/T Ring
Time (Fax/Tel mode only) on page 6-3.)
If you answer a call and no one is on the line,
you should assume that you’re receiving a
manual fax.
If you want to use Remote Activation, you
have to turn on the remote codes. (See
Changing the remote codes on page 6-5.)
Press 51 and wait for the chirp or until
the machine’s LCD displays
Receiving,
and then hang up.
Note
You can also use the Fax Detect feature to
make your machine automatically take the
call. (See Fax Detect on page 6-5.)
Remote Fax Opt
3.Print Document
Setup Receive
7.Print Density
Chapter 6
6 - 7
Using a cordless external
handset
If the base unit of the cordless telephone is
connected to the line cord socket (see
diagram on Connecting an external or
extension telephone on page 3-5) and you
typically carry the cordless handset
elsewhere, it is easier to answer calls during
the Ring Delay. If you let the machine answer
first, you will have to go to the machine so you
can press Tel/R to transfer the call to the
cordless handset.
For Fax/Tel mode only
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time (pseudo or
double-ringing) to alert you to pick up a voice
call.
Lift the external telephone's handset, and
then press Tel/R to answer.
Using the remote codes
If you are at an extension phone, you’ll need
to lift the handset during the F/T Ring Time
and then press #51 between the
pseudo/double rings. If no one is on the line,
or if someone wants to send you a fax, send
the call back to the machine by pressing
51.
7 - 1
7
7
How to dial
You can dial in any of the following ways.
Manual dialling
Press all of the digits of the fax number.
One-Touch Dialling
Press the One-Touch key of the location you
want to call. (See Storing One-Touch Dial
numbers on page 7-3.)
Note
To dial One-Touch numbers 9 to 16 hold
down Shift as you press the One-Touch key.
Speed-Dialling
Press Search/Speed Dial, #, and then the
three-digit Speed-Dial number. (See Storing
Speed-Dial numbers on page 7-4.)
Note
LCD shows Not Registered if there is no
number stored at the One-Touch or
Speed-Dial location you enter.
Dialling and phone options
Three-digit number
Chapter 7
7 - 2
Search
You can search for names you have stored in
the One-Touch and Speed-Dial memories.
Press Search/Speed Dial and the navigation
keys to search. (See Storing One-Touch Dial
numbers on page 7-3 and Storing Speed-Dial
numbers on page 7-4.)
* To search alphabetically, you can use the
dial pad to enter the first letter of the name
you are looking for.
Fax Redial
If you are sending a fax manually and the line
is busy, press Redial/Pause, and then press
Mono Start or Colour Start to try again. If
you want to make a second call to the last
number dialled, you can save time by
pressing Redial/Pause and Mono Start or
Colour Start.
Redial/Pause only works if you dialled from
the control panel.
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial up to three times at five minutes
intervals.
Note
In Real Time TX the automatic redial feature
does not work when using the scanner glass.
To search
numerically
To search
alphabetically*
or
Dialling and phone options
7 - 3
7
Storing numbers
You can set up your machine to do following
types of easy dialling: One-Touch,
Speed-Dial and Groups for Broadcasting
faxes. When you dial a quick-dial number, the
LCD shows the name, if you stored it, or the
number.
Note
If you lose electrical power, the quick-dial
numbers that are in the memory will not be
lost.
Storing a Pause
Press Redial/Pause to insert a 3.5-second
pause between numbers. If you are dialling
overseas, you can press Redial/Pause as
many times as needed to increase the length
of the pause.
Storing One-Touch Dial
numbers
Your machine has 8 One-Touch keys where
you can store 16 fax or phone numbers for
automatic dialling. To access numbers 9 to
16, hold down Shift as you press the
One-Touch key.
1
Press Menu/Set, 2, 3, 1.
2
Press the One-Touch key where you
want to store a number.
3
Select Fax/Tel.
Press Menu/Set.
4
Enter the phone or fax number (up to 20
digits).
Press Menu/Set.
5
Use the dial pad to enter the name (up
to 15 characters).
Press Menu/Set.
(You can use the chart on page B-15 to
help you enter letters.)
OR
Press Menu/Set to store the number
without a name.
6
Go to Step 2 to store another
One-Touch number.
OR
Press Stop/Exit.
Set Quick-Dial
1.One-Touch Dial
Chapter 7
7 - 4
Storing Speed-Dial numbers
You can store Speed-Dial numbers, so that
when you dial you will only have to press a
few keys (Search/Speed Dial, #, the
three-digit number, and Mono Start or
Colour Start). The machine can store 200
Speed-Dial numbers.
1
Press Menu/Set, 2, 3, 2.
2
Use the dial pad to enter a three-digit
Speed-Dial location number.
(001 - 200)
(For example, press 005.)
Press Menu/Set.
3
Select Fax/Tel.
Press Menu/Set.
4
Enter the phone or fax number (up to 20
digits).
Press Menu/Set.
5
Use the dial pad to enter the name (up
to 15 characters).
Press Menu/Set.
(You can use the chart on page B-15 to
help you enter letters.)
OR
Press Menu/Set to store the number
without a name.
6
Go to Step 2 to store another
Speed-Dial number.
OR
Press Stop/Exit.
Changing One-Touch and
Speed-Dial numbers
If you try to store a One-Touch or Speed-Dial
number where a number has already been
stored, the LCD will show the name that has
been stored there (or number) and will ask
you to do one of the following:
1 Press 1 to change the stored number.
OR
Press 2 to exit without making a change.
How to change the stored number or name:
If you want to change a character, use
or to position the cursor under
the character you want to change, and
then type over it.
If you want to erase the whole number
or whole name, press Stop/Exit when
the cursor is under the first digit or
letter. The characters above and to
the right of the cursor will be deleted.
2
Enter a new number.
Press Menu/Set.
3
Follow the directions beginning at Step
4 in Storing One-Touch Dial numbers
and Storing Speed-Dial numbers. (See
Storing One-Touch Dial numbers on
page 7-3 and Storing Speed-Dial
numbers on page 7-4.)
Set Quick-Dial
2.Speed-Dial
#005:MIKE
1.Change 2.Exit
Dialling and phone options
7 - 5
7
Setting up Groups for
Broadcasting
Groups, which can be stored on a One-Touch
key or a Speed-Dial location, allow you to
send the same fax message to many fax
numbers by pressing only a One-Touch key
and Mono Start or Search/Speed Dial, #,
the three-digit location and Mono Start. First,
you’ll need to store each fax number as a
One-Touch or Speed-Dial number. Then, you
can combine them into a Group. Each Group
uses up a One-Touch key or a Speed-Dial
location. You can have up to eight Groups, or
you can assign up to 215 numbers to one
large Group.
(See Storing One-Touch Dial numbers on
page 7-3 and Storing Speed-Dial numbers on
page 7-4.)
1
Press Menu/Set, 2, 3, 3.
2
Decide where you wish to store the
Group.
AND
Press a One-Touch key.
OR
Press Search/Speed Dial and enter the
three-digit location, and then press
Menu/Set.
(For example, press One-Touch key 1.)
3
Use the dial pad to enter the Group
number (1 to 8).
Press Menu/Set.
(For example, press 1 for Group 1.)
4
To include One-Touch or Speed-Dial
numbers in the Group, press them as
follows:
For example, for One-Touch number 2,
press One-Touch key 2. The LCD
shows
002. For Speed-Dial location
009, press Search/Speed Dial, and
then 009 on the dial pad
.
5
Press Menu/Set to accept the numbers
for this Group.
6
Use the dial pad and the chart on page
B-15 to enter a name for the Group.
Press Menu/Set.
(For example, type
NEW CLIENTS.)
7
Press Stop/Exit.
Note
You can print a list of all One-Touch and
Speed-Dial numbers. Group numbers will be
marked in the GROUP column.
(See Printing reports on page 9-1.)
Set Quick-Dial
3.Setup Groups
Setup Groups
Setup Group:G01
Setup Groups
G01: 002#009
Chapter 7
7 - 6
Access codes and credit card
numbers
Sometimes you may want to choose from
several long distance carriers when you
make a call. Rates may vary depending on
the time and destination. To take advantage
of low rates, you can store the access codes
or long-distance carriers and credit card
numbers as One-Touch and Speed-Dial
numbers. You can store these long dialling
sequences by dividing them and setting them
up on separate One-Touch and Speed Dial
numbers in any combination. You can even
include manual dialling using the dial pad.
(See Storing One-Touch Dial numbers on
page 7-3 and Storing Speed-Dial numbers on
page 7-4.)
For example, perhaps you have stored ‘555’
on One-Touch key 1 and ‘7000’ on
One-Touch key 2. If you press One-Touch
key 1, One-Touch key 2, and Mono Start or
Colour Start, you will dial 555-7000’.
To temporarily change a number, you can
substitute part of the number with manual
dialling using the dial pad.
For example, to change the number to
555-7001 you could press One-Touch key 1
and then press 7001 using the dial pad.
Phone line services
BT Call Sign
This machine feature lets you use the BT Call
Sign subscriber service which allows you to
have at least two separate telephone
numbers on one phone line. Each phone
number has its own distinctive ringing
pattern, so you know which phone number is
ringing. This is one way you can have a
separate phone number for your machine.
Your machine has a BT Call Sign compatible
distinctive ringing function, allowing you to
dedicate a second phone number (on the
same phone line) just for receiving faxes.
Note
You can switch BT Call Sign off
temporarily, then turn it back on. When
you get a new fax number, make sure you
reset this function. The machine will
automatically answer incoming calls that
use your new fax number.
When you set the BT Call Sign feature to
ON, the receive mode is set to
Manual
automatically.
Manual mode will not
respond to incoming telephone calls,
since the number you use for telephone
calls will use the normal ring pattern.
Dialling and phone options
7 - 7
7
To enable the machine to work with BT
Call Sign (Only with your external
phone)
1
Press Menu/Set, 2, 0, 2.
The screen displays the current setting
of this feature.
2
Press or to select On (or Off).
3 Press Menu/Set.
4
Press Stop/Exit.
Note
If you turn off BT Call Sign, receive mode
stays
Manual. You need to set receive mode
again.
8 - 1
8
Note
You can only use one remote fax option at
a time:
Fax Forwarding—OR—Fax Storage
—OR—PC FAX Receive—OR—Off.)
If you change the remote fax option and
received faxes are left in your machine’s
memory, an LCD message will appear.
(See Changing Remote Fax Options on
page 8-3.)
Fax Forwarding
When you select Fax Forward, your machine
stores the received fax in the memory. The
machine will then dial the fax number you
have programmed and forward the fax
message.
1
Press Menu/Set, 2, 5, 1.
2
Press or to select Fax Forward.
Press Menu/Set.
The LCD will ask you to enter the fax
number to which faxes will be
forwarded.
3
Enter the forwarding number (up to 20
digits).
Press Menu/Set.
4
Press or to select
Backup Print:On or
Backup Print:Off
.
.
Press Menu/Set.
Note
If you select Backup Print:On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is forwarded or a
problem at the receiving machine. The
machine can store faxes up to 60 hours if
there is a power failure.
If Fax Forwarding is turned on your
machine cannot receive a colour fax
unless the sending machine converts it to
monochrome.
5
Press Stop/Exit.
Fax Storage
If you select Fax Storage, your machine
stores the received fax in the memory. You
will be able to retrieve fax messages from
another location using the Remote Retrieval
commands.
1
Press Menu/Set, 2, 5, 1.
2
Press or to select Fax Storage.
Press Menu/Set.
3
Press Stop/Exit.
Note
If you have set Fax Storage, a backup
copy will automatically be printed at the
machine.
If Fax Storage is turned on your machine
cannot receive a colour fax unless the
sending machine converts it to
monochrome.
Remote Fax Options
(Monochrome only)
Remote Fax Opt
1.Forward/Store
Fax Forward
Backup Print:On
Remote Fax Opt
1.Forward/Store
Remote Fax Options (Monochrome only)
8 - 2
8
PC Fax Receive
(including when the PC
is turned off)
If you turn on the PC-Fax Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
Even if you have turned off your PC (at night
or at the weekend, for example), your
machine will receive and store your faxes in
its memory. The LCD will show the number of
stored faxes received, for example:
PC Fax Msg:001
When you start your PC and the PC-FAX
Receiving software runs, your machine
transfers your faxes to your PC automatically.
To transfer the received faxes to your PC you
must have the PC-FAX Receiving software
running on your PC. (For details, see PC-FAX
receiving (including when the PC is turned
off) in the Software User’s Guide on the
CD-ROM.)
If you select
Backup Print:On the machine
will also print the fax.
1
Press Menu/Set, 2, 5, 1.
2
Press or to select
PC Fax Receive.
Press Menu/Set.
3
Press or to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4
Press Stop/Exit.
Note
When Backup Print is off, your fax
messages are automatically erased from
your machine’s memory when they have
been successfully sent to your PC. When
Backup Print is on, your fax messages are
erased when they have been successfully
printed and sent to the PC.
In the event of a power failure, the
machine will store your faxes in the
memory for up to 60 hours. However, if
you select
Backup Print:On, the
machine will print the fax, so you will have
a copy if there is a power failure before it
is sent to the PC.
If you get an error message and the
machine cannot print the faxes in memory,
you can use this setting to transfer your
faxes to your PC. (For details, see Error
messages on page C-1.)
You cannot turn on Memory Security if
PC-Fax Receive is on.
PC Fax Receive is not supported in the
Mac OS
®
or when the machine is
connected on a network.
When PC Fax is turned on only
monochrome faxes can be received into
the memory and sent to the PC. Colour
faxes will be received in real time and
printed in colour.
Remote Fax Opt
1.Forward/Store
PC Fax Receive
Backup Print:On
Chapter 8
8 - 3
Changing Remote Fax
Options
If received faxes are left in your machine’s
memory when you change to another remote
fax option, the LCD will ask you the following
message:
OR
If you press 1, faxes in the memory will be
erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
If you press 2, faxes in the memory will not
be erased or printed and the setting will be
unchanged.
If received faxes are left in the machine’s
memory when you change to
PC Fax Receive from another remote fax
option (
Fax Forward or Fax Storage), the
LCD will ask you the following message:
If you press 1, faxes in the memory will be
sent to your PC before the setting
changes.
If you press 2, faxes in the memory will not
be erased or transferred to your PC and
the setting will be unchanged.
Turning off Remote Fax
Options
1
Press Menu/Set, 2, 5, 1.
2
Press or to select Off.
Press Menu/Set.
Note
The LCD will give you further options if there
are received faxes still in your machine’s
memory. (See Changing Remote Fax
Options on page 8-3.)
3
Press Stop/Exit.
Erase All Doc?
1.Yes 2.No
Print All Fax?
1.Yes 2.No
Send Fax to PC?
1.Yes 2.No
Remote Fax Opt
1.Forward/Store
Remote Fax Options (Monochrome only)
8 - 4
8
Remote Retrieval
You can call your machine from any touch
tone telephone or fax machine, then use the
Remote Access Code and remote commands
to retrieve fax messages stored in the
memory. Be sure to cut out the Remote
Retrieval Access Card on the last page and
keep it with you at all times.
Setting the Remote Access
Code
The remote access code lets you access the
Remote Retrieval features when you are
away from your machine. Before you use the
remote access and retrieval features, you
have to set up your own code. The default
code is inactive code (--- ).
1
Press Menu/Set, 2, 5, 2.
2
Enter a three-digit code using numbers
0-9, or #.
Press Menu/Set. (The preset
cannot be changed.)
Note
Do not use the same code which is set in your
Fax Receive Code ( 51) or Telephone
Answer Code (#51).
(See Operation from extension telephones on
page 6-6.)
3
Press Stop/Exit.
Note
You can change your code at any time by
entering a new one. If you want to make your
code inactive, press Stop/Exit in Step 2 to
restore the inactive setting (--- ) and press
Menu/Set.
Using your Remote Access
Code
1
Dial your fax number from a telephone
or another fax machine using touch
tone.
2
When your machine answers,
immediately enter your Remote Access
Code (3 digits followed by ).
3
The machine signals if it has received
fax messages:
1 long beep — Fax messages
No beeps — No messages
4
The machine gives two short beeps to
tell you to enter a command. The
machine will hang up if you wait longer
than 30 seconds to enter a command.
The machine will beep three times, if
you enter an invalid command.
5
Press 9 0 to stop Remote Access when
you have finished.
6
Hang up.
Note
If your machine is set to Manual mode and
you want to use the remote retrieval features,
you can access your machine by waiting
about 2 minutes after it starts ringing, and
then entering the Remote Access Code
within 30 seconds.
Remote Fax Opt
2.Remote Access
Chapter 8
8 - 5
Remote commands
Follow the commands below to access features when you are away from the machine. When you
call the machine and enter your Remote Access Code (3 digits followed by ), the system will
give two short beeps and you must enter a remote command.
Remote commands Operation details
95 Change the Fax Forwarding or
Fax Storage settings
1 OFF You can select
Off
after you have retrieved or erased all your
messages.
2 Fax Forwarding If you hear one long beep, the change has been accepted. If
you hear three short beeps, you cannot change it because the
conditions have not been met (for example, registering a fax
forwarding number). You can register your Fax Forwarding
number by entering 4. (See Changing the Fax Forwarding
number on page 8-6.) Once you have registered the number,
Fax Forwarding will work.
4 Fax Forwarding number
6 Fax Storage
96 Retrieve a fax
2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax
message(s). (See page 8-6.)
3 Erase faxes from the memory If you hear one long beep, fax messages have been erased
from the memory.
97 Check the receiving status
1 Fax You can check whether your machine has received any faxes.
If yes, you will hear one long beep. If no, you will hear three
short beeps.
98 Change the Receive Mode
1 External TAD If you hear one long beep, your change has been accepted.
2 Fax/Tel
3 Fax Only
90 Exit Press 9 0 to exit Remote Retrieval. Wait for the long beep, then
replace the handset.
Remote Fax Options (Monochrome only)
8 - 6
8
Retrieving fax messages
You can call your machine from any touch
tone phone and have your fax messages sent
to a fax machine.
1
Dial your fax number.
2 When your machine answers,
immediately enter your Remote Access
Code (3 digits followed by ). If you
hear one long beep, you have
messages.
3
When you hear two short beeps, use the
dial pad to press 9 6 2.
4
Wait for the long beep, enter the new
number of the remote fax machine you
want your fax messages sent to using
the dial pad, then enter ## (up to 20
digits).
Note
You cannot use and # as dial numbers.
However, press # if you want to store a
pause.
5
Press 9 0 when you have finished.
6
Hang up after you hear your machine
beep. Your machine will call the other
fax machine, which will then print your
fax messages.
Changing the Fax Forwarding
number
You can change the default setting of your fax
forwarding number from another telephone or
fax machine using touch tone.
1 Dial your fax number.
2
When your machine answers,
immediately enter your Remote Access
Code (3 digits followed by ). If you
hear one long beep, you have
messages.
3
When you hear two short beeps, use the
dial pad to press 9 5 4.
4
Wait for the long beep, enter the new
number of the remote fax machine
where you want your fax messages
forwarded followed by ## (up to 20
digits).
Note
You cannot use and # as dial numbers.
However, press # if you want to store a
pause.
5
Press 9 0 when you have finished.
6
Hang up after you hear your machine
beep.
9 - 1
9
Fax reports
Fax reports (transmission verification and fax
journal) can be either printed automatically or
manually.
Transmission Verification
Report
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the time and date of transmission
and whether the transmission was successful
(OK). If you select
On or On+Image, the
report will print for every fax you send.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Selecting
On+Image or Off+Image will print
a section of the fax’s first page on the report
to help you remember.
Note
When the Verification Report is turned Off or
Off+Image, the Report will only print if there
is a transmission error, with ERROR in the
RESULT column.
1
Press Menu/Set, 2, 4, 1.
2
Press or to select On, On+Image,
Off or Off+Image.
Press Menu/Set.
3
Press Stop/Exit.
Fax Journal (Activity reports)
You can set the machine to print a journal at
specific intervals (every 50 faxes, 6, 12 or 24
hours, 2 or 7 days). If you set the interval to
Off
, you can print the report by following the
steps on Additional reports.
The default setting is
Every 50 Faxes.
1
Press Menu/Set, 2, 4, 2.
2
Press or to choose an interval.
Press Menu/Set.
(If you choose 7 days, the LCD will ask
you to choose a day on which to begin
the 7-day countdown.)
3
Enter the time to begin printing in
24-hour format.
Press Menu/Set.
(For example: enter 19:45 for 7:45 PM.)
4
Press Stop/Exit.
Note
If you select 6, 12, 24 hours, 2 or 7 days,
the machine will print the report at the
selected time and then erase all jobs from
its memory. If the machine’s memory
becomes full with 200 jobs before the time
you selected has passed, the machine will
print the Journal early and then erase all
jobs from memory. If you want an extra
report before it is due to print, you can
print it without erasing the jobs from
memory.
If you select Every 50 Faxes, the
machine will print the Journal when the
machine has stored 50 jobs.
Printing reports
Report Setting
1.XMIT Report
Report Setting
2.Journal Period
Printing reports
9 - 2
9
Additional reports
Following reports are available:
How to print a report
1
Press Menu/Set, 5.
2
Press or to select the report you
want.
Press Menu/Set.
OR
Enter the number of the report you want
to print.
For example, press 2 to print the Help
List.
3
Press Mono Start or Colour Start.
1.XMIT Verify
Prints a Transmission Verification
Report for your last transmission.
2.Help List
Prints the Help List so you can see
at-a-glance how to quickly program your
machine.
3.Quick-Dial
Lists names and numbers stored in the
One-Touch and Speed-Dial memory, in
numerical order.
4.Fax Journal
Lists information about the last incoming
and outgoing faxes.
(TX means Transmit.) (RX means
Receive.)
5.User Settings
Lists your settings.
6.Network Config
Lists your Network settings.
7.Order Form
You can print an accessories order form
to fill out and send to your Brother
dealer.
10 - 1
10
Polling Operation
Polling is the process of retrieving faxes from
another fax machine. You can use your
machine to 'poll' other machines, or you can
have someone poll your machine.
Everyone who is involved in Polling needs to
set up their fax machines for Polling. When
someone polls your machine to receive a fax,
they pay for the call. If you poll someone’s fax
machine to receive a fax, you pay for the call.
Note
Some fax machines do not respond to the
Polling feature.
Polling Receive
Setup to Receive Polling
Polling Receive is when you call another fax
machine to receive a fax from it.
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 1, 8.
3
Press or to select Standard.
Press Menu/Set.
4
Enter the fax number you are polling.
Press Mono Start or Colour Start.
Setup to Receive Polling with
Secure Code
Secure Polling is a way to keep your
documents and others from falling into the
wrong hands while the machine is set up for
polling. You can use Secure Polling only with
another Brother fax machine. Anyone who
polls to receive the stored fax must enter the
polling secure code. You need to make sure
you are using the same secure code as the
other party.
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 1, 8.
3
Press or to select Secure.
Press Menu/Set.
4
Enter a four-digit secure code.
This is the same as the security code of
the fax machine you are polling.
5
Press Menu/Set.
6
Enter the fax number you are polling.
7
Press Mono Start or Colour Start.
Polling
Setup Receive
8.Polling RX
Setup Receive
8.Polling RX
Polling
10 - 2
10
Setup to receive delayed
polling
You can set the machine to begin Polling
Receive at a later time.
1
If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 1, 8.
3
Press or to select Timer.
Press Menu/Set.
4
Enter the time (in 24-hour format) you
want to begin polling.
For example, enter 21:45 for 9:45 PM.
5
Press Menu/Set.
6
Enter the fax number you are polling.
Press Mono Start or Colour Start.
The machine makes the polling call at
the time you entered.
Note
You can set up only one Delayed Polling
operation at a time.
Sequential Polling
The machine can request documents from
several fax units in a single operation. You
just specify several destinations in Step 5.
Afterwards, a Sequential Polling Report will
be printed.
1 If it is not illuminated in blue, press
(Fax).
2
Press Menu/Set, 2, 1, 8.
3
Press or to choose Standard,
Secure or Timer.
Press Menu/Set when the screen
displays the setting you want.
4
If you selected Standard, go to Step
5.
If you selected
Secure, enter a
four-digit number and press
Menu/Set, and then go to Step 5.
If you selected
Timer, enter the time
(in 24-hour format) you want to begin
polling and press Menu/Set, and then
go to Step 5.
5
Specify the destination fax machines,
which you wish to poll by using
One-Touch, Speed-Dial, Search, a
Group (see Setting up Groups for
Broadcasting on page 7-5) or the dial
pad. You must press Menu/Set
between each location.
Setup Receive
8.Polling RX
Setup Receive
8.Polling RX
Chapter 10
10 - 3
6
Press Mono Start or Colour Start.
The machine polls each number or
group in turn for a document.
Note
To cancel all sequential polling receive jobs,
press Menu/Set, 2, 6. (See Checking job
status and cancelling a waiting job on page
5-8.)
To stop Sequential Polling in progress
1
Press Menu/Set, 2, 6.
The LCD will display the name, if you
stored it, or the fax number being
dialled.
2
Press Menu/Set.
The LCD will display:
3
Press 1 to Clear.
The LCD will then display the sequential
polling job number and
1.Clear
2.Exit
.
4
To cancel the sequential polling,
press 1.
5
Press Stop/Exit.
Polled Transmit
Polled Transmit is when you set up your
machine to wait with a document so another
fax machine can call and retrieve it.
Setup for Polled Transmit
(Standard) (Monochrome
only)
1
If it is not illuminated in blue, press
(Fax).
2
Load your document.
3
Press Menu/Set, 2, 2, 6.
4
Press or to select Standard.
Press Menu/Set.
5
Press 2 and press Mono Start.
Note
The document will be stored and can be
retrieved from any other fax machine until you
delete the fax from memory by using the
Cancelling a Job menu setting. (See
Checking job status and cancelling a waiting
job on page 5-8.)
XXXXXXXX
1.Clear 2.Exit
Setup Send
6.Polled TX
Next
1.Yes 2.No
Polling
10 - 4
10
Setup for Polled Transmit with
Secure Code (Monochrome
only)
Polled Transmit with Secure Code is a way to
keep your documents from falling into the
wrong hands while the machine is set up for
polling.
Anyone who polls to receive your stored fax
must enter the polling secure code.
1
If it is not illuminated in blue, press
(Fax).
2
Load your document.
3
Press Menu/Set, 2, 2, 6.
4
Press or to select Secure.
Press Menu/Set.
5
Enter a four-digit number.
Press Menu/Set.
6
Press 2 and press Mono Start.
Note
The document will be stored in the
machine’s memory and can be retrieved
from any other fax machine until you
delete the fax from memory by using the
Cancelling a Job menu setting. (See
Checking job status and cancelling a
waiting job on page 5-8.)
You can use Secure Polling only with
another Brother fax machine.
Setup Send
6.Polled TX
Next
1.Yes 2.No
SECTION III COPY
Section III
Copy
11. Making copies
11 - 1
11
11
How to copy
You can use your machine as a copier,
making up to 99 copies at a time.
Entering Copy mode
Before making copies, make sure that
(Copy) is illuminated in blue. If it is not,
press (Copy) to enter Copy mode. The
default setting is Fax mode. You can change
the number of seconds or minutes that the
machine stays in Copy mode. (See Mode
Timer on page 3-8.)
Printable Area
The printable area of your machine begins at
approximately 3 mm from both sides and 4
mm from the top or bottom of the paper.
Making a single copy
1
Press (Copy) to illuminate it in
blue.
2
Load your document.
(See Loading documents on page 2-10.)
3
Press Mono Start or Colour Start.
Making copies

Copy Ratio
The LCD shows the default copy setting
Contrast
Quality
Stack/Sort No. of Copies
Stack Copies:01
100% Auto
3 mm
4 mm
Unprintable
area
Chapter 11
11 - 2
Making multiple copies
1 Press (Copy) to illuminate it in
blue.
2
Load your document.
3
Use the dial pad to enter the number of
copies you want (up to 99).
4 Press Mono Start or Colour Start.
Note
To sort the copies, press Options and or
to select
Stack/Sort. (See Sorting copies
using the ADF on page 11-7.)
Tray Use for Copy mode
If your machine does not have the optional
Tray#2, this setting is not available. You can
change the tray that will be used for next copy
only. Normally, the machine uses the paper in
Tray#1 first.
1
Press (Copy) to illuminate it in
blue.
2
Load your document.
3
Use the dial pad to enter the number of
copies you want (up to 99).
4
Press Options and or to select
Tray Select.
5
Press or to select Auto, #1(xxx)
or
#2(xxx).
Press Menu/Set.
‘xxx’ is the paper size detected by the
tray or the small size you set in the
Menu/Set, 1, 3.
6
Press Mono Start or Colour Start.
To change the default setting follow the
instructions below:
Auto allows your machine to choose the
paper from the optional Tray#2 when paper is
out in Tray#1
1
or when the size of the
document will fit best on the paper in
Tray#2
2
.
1
Press Menu/Set, 1, 9.
2
Press or to select
Tray#1 Only, Tray#2 Only or Auto.
Press Menu/Set.
3
Press Stop/Exit.
Note
1
Copies will carry on printing from Tray#2
when Tray#1 is empty, only if they contain
the same size paper.
2
The ADF as well as the paper trays have
paper size sensors. If tray use is set to
Auto, the machine can choose the paper
in Tray #2 automatically, if its size is more
suitable for the original scanned from the
ADF.
Cancel copying
To stop copying, press Stop/Exit.
Making copies
11 - 3
11
Copy options
When you want to quickly change the copy
settings temporarily for the next copy, use the
Copy Options keys. You can use different
combinations.
Note
The machine returns to its default settings
after 60 seconds, or if you or the Mode
Timer return the machine to Fax mode.
(See Mode Timer on page 3-8.)
You can save some of the copy settings
you use most often by setting them as
default.
Increasing copy quality
You can select the copy quality. The default
setting is
Auto.
1
Press (Copy) to illuminate it in
blue.
2
Load your document.
3
Use the dial pad to enter the number of
copies you want (up to 99).
4
Press Options and or to select
Quality.
Press Menu/Set.
5
Press or to select the copy quality
you want (
Auto, Text or Photo).
Press Menu/Set.
6
Press Mono Start or Colour Start.
To change the default setting follow the
instructions below:
1
Press Menu/Set, 3, 1.
2
Press or to select Auto, Text or
Photo.
Press Menu/Set.
3
Press Stop/Exit.
Auto Suitable for documents that
contain both text and
photographs.
Text Suitable for documents
containing only text.
Photo Suitable for copying
photographs.
Copy Options keys
Copy
1.Quality
Chapter 11
11 - 4
Enlarging or reducing the
image copied
You can select the following enlargement or
reduction ratios.
Custom(25-400%) allows you to enter a
ratio from 25% to 400%.
1
Press (Copy) to illuminate it in
blue.
2
Load your document.
3
Press Enlarge/Reduce.
4
Press or to select the enlargement
or reduction ratio you want.
Press Menu/Set.
OR
Use the dial pad to enter an
enlargement or reduction ratio from
25%
to
400%.
Press Menu/Set.
(For example, press 5 3 to enter
53%.)
5
Press Mono Start or Colour Start.
OR
Press the Options key for more
settings.
Note
Page Layout Options 2 in 1 (P),
2 in 1 (L), 4 in 1 (P), 4 in 1 (L)
or
Poster(3 x 3) are not available with
Enlarge/Reduce.
After you choose your settings by pressing
Menu/Set, the LCD shows
Set temporarily.
Press
Enlarge/Reduce
100%
104% EXELTR
141% A5A4
200%
Custom(25-400%)
50%
70%
78% LGLLTR
83% LGLA4
85% LTREXE
91% Full Page
94% A4LTR
97% LTRA4
Making copies
11 - 5
11
Making N in 1 copies or a
poster (Page Layout)
You can reduce the amount of copies by
using the N in 1 copy feature. This allows you
to copy two or four pages onto one page,
allowing you to save paper. It is also possible
to create a poster. When you use the Poster
feature your machine divides your document
into sections, then enlarges the sections so
you can assemble them into a poster. If you
want to print a poster, use the scanner glass.
Note
Please make sure paper size is set to A4
or
Letter.
You can use N in 1 copy and poster
feature with 100% copy size only.
(P) means Portrait and (L) means
Landscape.
For Poster copies, you cannot make more
than one copy.
1
Press (Copy) to illuminate it in
blue.
2
Load your document.
3
Use the dial pad to enter the number of
copies you want (up to 99).
4
Press Options and or to select
Page Layout.
Press Menu/Set.
5
Press or to select 2 in 1 (P),
2 in 1 (L), 4 in 1 (P),
4 in 1 (L), Poster(3 x 3) or
Off(1 in 1).
Press Menu/Set.
6
Press Mono Start or Colour Start to
scan the document.
If you are making a poster or placed the
document in the ADF, the machine
scans the document and starts printing.
If you are using the scanner glass:
7
After the machine scans the page,
the LCD shows:
Press 1 to scan the next page.
8
Place the next page on the scanner
glass. The LCD shows:
Press Menu/Set.
9
Repeat Steps 7 and 8 for each page of
the layout.
0
After all the pages of the document have
been scanned, press 2 in Step 7 to end.
Next Page?
1.Yes 2.No
Set Next Page
Then Press Set
Chapter 11
11 - 6
When using the ADF, insert document
face up in the direction and sequence
shown below.
2 in 1 (P)
4 in 1 (P)
When using the scanner glass, place each
page face down in the direction and
sequence shown below.
2 in 1 (P)
4 in 1 (P)
Poster (3 x 3)
You can make a poster size copy of a
photograph.
2 in 1 (L)
4 in 1 (L)
2 in 1 (L)
4 in 1 (L)
Making copies
11 - 7
11
Sorting copies using the ADF
You can sort multiple copies. Pages will be
stacked in the order (1, 2, 3), (1, 2, 3)
and so on.
1
Press (Copy) to illuminate it in
blue.
2 Load your document.
3
Use the dial pad to enter the number of
copies you want (up to 99).
4
Press Options and or to select
Stack/Sort.
Press Menu/Set.
5
Press or to select Sort.
Press Menu/Set.
6
Press Mono Start or Colour Start.
OR
Press the Options key for more
settings.
Adjusting Brightness,
Contrast and Colour
Brightness
You can adjust the copy brightness to make
copies darker or lighter.
1 Press (Copy) to illuminate it in
blue.
2
Load your document.
3
Use the dial pad to enter the number of
copies you want (up to 99).
4
Press Options and or to select
Brightness.
Press Menu/Set.
5
Press to make a lighter copy.
OR
Press
to make a darker copy.
Press Menu/Set.
6
Press Mono Start or Colour Start.
To change the default setting follow the
instructions below:
1
Press Menu/Set, 3, 2.
2
Press to make a lighter copy
OR
Press
to make a darker copy.
Press Menu/Set.
3
Press Stop/Exit.
Copy
2.Brightness
Chapter 11
11 - 8
Contrast
You can adjust copy contrast to make copies
with more or less contrast.
1
Press (Copy) to illuminate it in
blue.
2 Load your document.
3
Use the dial pad to enter the number of
copies you want (up to 99).
4
Press Options and or to select
Contrast.
Press Menu/Set.
5
Press to increase the contrast.
OR
Press
to decrease the contrast.
Press Menu/Set.
6
Press Mono Start or Colour Start.
To change the default setting follow the
instructions below:
1
Press Menu/Set, 3, 3.
2
Press to increase the contrast.
OR
Press
to decrease the contrast.
Press Menu/Set.
3
Press Stop/Exit.
Colour saturation
You can only change the default setting for
Colour saturation.
1
Press Menu/Set, 3, 4.
2
Press
or
to select
1.Red
,
2.Green
or
3.Blue
.
Press Menu/Set.
3
Press to increase the colour
saturation.
OR
Press
to decrease the colour
saturation.
Press Menu/Set.
4
Return to Step 2 to select the next
colour
OR
Press Stop/Exit.
Copy
3.Contrast
Copy
4.Color Adjust
Making copies
11 - 9
11
Out of Memory
message
If the memory becomes full while you are
making copies, the LCD message will guide
you through the next step.
If you get an
Out of Memory message while
scanning a subsequent page, you will have
the option to press Mono Start or
Colour Start to copy the pages scanned so
far, or to press Stop/Exit to cancel the
operation.
Note
To gain extra memory, you can turn off Fax
Storage.
(See Turning off Remote Fax Options on
page 8-3.)
OR
Print the faxes that are in the memory.
(See Printing a fax from the memory on page
6-6.)
When you get an
Out of Memory message,
you may be able to make copies if you first
print incoming faxes in the memory to restore
the memory to 100%.
Legal limitations
Colour reproductions of certain documents
are illegal and may result in either criminal or
civil liability. This memorandum is intended to
be a guide rather than a complete listing of
every possible prohibition. In case of doubt,
we suggest that you check with relevant
authorities as to any particular questionable
documents.
The following are examples of documents
which should not be copied:
Money
Bonds or other certificates of
indebtedness
Certificates of Deposit
Armed Forces Service or Draft papers.
Passports
Postage Stamps (cancelled or
uncancelled)
Immigration Papers
Welfare documents
Cheques or Drafts drawn by
Governmental Agencies
Identification Documents, badges or
insignias
Licences and Certificates of Title to motor
vehicles
Copyrighted works cannot be copied.
Sections of a copyrighted work can be copied
for ‘fair use.’ Multiple copies would indicate
improper use.
Works of art should be considered the
equivalent of copyrighted works.
SECTION IV SOFTWARE AND NETWORK FEATURES
Section IV
Software and Network Features
The User’s Guide on the CD-ROM includes the Software and Network User’s Guides
for features available when connected to a computer (for example, Printing and
Scanning).
Printing
(For Windows
®
, see Chapter 1 in the Software User’s Guide on the CD-ROM.)
(For Macintosh
®
, see Chapter 7 in the Software User’s Guide on the CD-ROM.)
Scanning
(For Windows
®
, see Chapter 2 in the Software User’s Guide on the CD-ROM.)
(For Macintosh
®
, see Chapter 8 in the Software User’s Guide on the CD-ROM.)
ControlCenter2
(For Windows
®
, see Chapter 3 in the Software User’s Guide on the CD-ROM.)
(For Macintosh
®
, see Chapter 9 in the Software User’s Guide on the CD-ROM.)
MFC Remote Setup
(For Windows
®
, see Chapter 5 in the Software User’s Guide on the CD-ROM.)
(For Macintosh
®
, see Chapter 11 in the Software User’s Guide on the CD-ROM.)
Brother PC-FAX software
(For Windows
®
, see Chapter 6 in the Software User’s Guide on the CD-ROM.)
(For Macintosh
®
, see Chapter 7 in the Software User’s Guide on the CD-ROM.)
Network Scanning
(For Windows
®
, see Chapter 4 in the Software User’s Guide on the CD-ROM.)
(For Macintosh
®
, see Chapter 10 in the Software User’s Guide on the CD-ROM.)
Network Printing
(For Windows
®
, see Chapter 4 in the Network User’s Guide on the CD-ROM.)
(For Macintosh
®
, see Chapter 6 in the Network User’s Guide on the CD-ROM.)
Note
See How to access the complete User’s Guide on page 1-2.
SECTION V APPENDICES
Section V
Appendices
A. Important information
B. Menu and Features
C. Troubleshooting and routine maintenance
D. Optional accessories
E. Specifications
F. Glossary
A - 1
A
For your safety
To ensure safe operation the supplied three-pin
plug must be inserted only into a standard
three-pin electrical socket that is effectively
grounded through the normal household wiring.
The fact that the equipment operates satisfactorily
does not imply that the power is grounded and that
the installation is completely safe. For your safety,
if in any doubt about the effective grounding of the
power, call a qualified electrician.
IEC 60825-1 Specification
This machine is a Class 1 laser product as defined
in IEC 60825-1 specifications. The label shown
below is attached in countries where required.
This machine has a Class 3B Laser Diode which
emits invisible laser radiation in the Scanner Unit.
The Scanner Unit should not be opened under any
circumstances.
The following caution label is attached on the
cover of the scanner unit.
Laser Diode
Wave length: 780 - 800 nm
Output: 5 mW max.
Laser Class: Class 3B
Disconnect device
This product must be installed near an electrical
socket that is easily accessible. In case of
emergencies, you must disconnect the power cord
from the electrical socket to shut off power
completely.
Important information
CLASS 1 LASER PRODUCT
APPAREIL À LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT
WARNING
Use of controls, adjustments or performance of
procedures other than those specified in this
manual may result in hazardous radiation
exposure.
5mW
780nm-800nm
CAUTION -
CLASS 3B INVISIBLE LASER RADIATION WHEN OPEN,
AVOID DIRECT EXPOSURE TO BEAM.
VORSICHT
-
UNSICHTBARE LASERSTRAHLUNG DER KLASSE 3B,
WENN GEÖFFNET. NICHT DEM STRAHL AUSSETZEN.
PRÉCAUTION -
RAYONLASER INVISIBLE DE CLASSE 3B LORS DE
L’OUVERTURE. EVITER TOUTE EXPOSITION DIRECTE.
ATENÇÃO -
RADIAÇÃOLASER INVISÍVEL AO ABRIR EVITE A
EXPOSIÇÃO AO DIRETA AO FEIXE.
MAS
Important information
A - 2
A
Wiring information (for UK)
Important
If you need to replace the plug fuse, fit a fuse that
is approved by ASTA to BS1362 with the same
rating as the original fuse.
Always replace the fuse cover. Never use a plug
that does not have a cover.
Warning - This machine must be earthed.
The wires in the mains lead are coloured in line
with the following code:
Green and Yellow:Earth
Blue: Neutral
Brown: Live
If in any doubt, call a qualified electrician.
LAN connection
Radio interference (220-240V
Model only)
This product complies with EN55022 (CISPR
Publication 22)/Class B. When connecting the
machine to a computer, ensure that you use the
following interface cables.
1.A shielded parallel interface cable with
twisted-pair conductors and that is marked
“IEEE 1284 compliant”. The cable must not
exceed 2.0 metres in length.
2.A USB cable which must not exceed 2.0 metres
in length.
EU Directive 2002/96/EC and
EN50419
This equipment is marked with the above recycling
symbol. It means that at the end of the life of the
equipment you must dispose of it separately at an
appropriate collection point and not place it in the
normal domestic unsorted waste stream. This will
benefit the environment for all. (European Union
only)
CAUTION
Do not connect this product to a LAN
connection that is subject to over-voltages.
Chapter A
A - 3
Important safety instructions
1
Read all of these instructions.
2
Save them for later reference.
3 Follow all warnings and instructions marked
on the product.
4
Unplug this product from the wall socket
before cleaning inside of the machine. Do
not use liquid or aerosol cleaners. Use a
damp cloth for cleaning.
5
Do not place this product on an unstable
cart, stand, or table. The product may fall,
causing serious damage to the product.
6
Slots and openings in the cabinet and the
back or bottom are provided for ventilation;
to ensure reliable operation of the product
and to protect it from overheating, these
openings must not be blocked or covered.
The openings should never be blocked by
placing the product on a bed, sofa, rug, or
other similar surface. This product should
never be placed near or over a radiator or
heater. This product should never be placed
in a built-in installation unless proper
ventilation is provided.
7
This product should be connected to an AC
power source within the range indicated on
the rating label. Do NOT connect it to a DC
power source. If you are not sure, contact a
qualified electrician.
8
This product is equipped with a 3-wire
grounded plug. This plug will only fit into a
grounded power outlet. This is a safety
feature. If you are unable to insert the plug
into the outlet, call your electrician to replace
your obsolete outlet. Do not defeat the
purpose of the grounded plug.
9 Use only the power cord supplied with this
machine.
0 Do not place anything on top of the power
cord including this machine. Do not allow the
power cord to be stepped on.
A Do not place anything in front of the machine
that will block received faxes. Do not place
anything in the path of received faxes.
B
Wait until pages have exited the machine
before picking them up.
C
Unplug this product from the power socket
and refer servicing to Brother Authorized
Service Personnel under the following
conditions:
When the power cord is damaged or
frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or
water.
If the product does not operate normally
when the operating instructions are
followed. Adjust only those controls that
are covered by the operating instructions.
Improper adjustment of other controls may
result in damage and will often require
extensive work by a qualified technician to
restore the product to normal operation.
If the product has been dropped or the
cabinet has been damaged.
If the product exhibits a distinct change in
performance, indicating a need for service.
D
To protect your product against power
surges, we recommend the use of a power
protection device (Surge Protector).
E
To reduce the risk of fire, electric shock and
injury to people, note the following:
Do not use this product near appliances
that use water, a swimming pool or in a wet
basement.
Do not use the machine during an
electrical storm (there is the remote
possibility of an electrical shock) or to
report a gas leak in the vicinity of the leak.
Do not dispose of batteries in a fire. They
may explode. Check with local codes for
possible special disposal instructions.
Important information
A - 4
A
Choosing a location
Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine
near a telephone socket and a standard, grounded electrical socket. Choose a location where the
temperature remains between 10°C and 32.5°C and the humidity is between 20% to 80% (without
condensation).
The following figure details the recommended area around the machine for proper ventilation,
operation and maintenance.
CAUTION
Avoid placing your machine in a high-traffic area.
Do not place the machine near heaters, air conditioners, refrigerators, water, chemicals or
devices that contain magnets or generate magnetic fields.
Do not expose the machine to direct sunlight, excessive heat, open flames, salty or
corrosive gasses, moisture, or dust.
Do not connect your machine to an electrical socket controlled by wall switches or automatic
timers.
Disruption of power can wipe out information in the machine’s memory.
Do not connect your machine to an electrical socket on the same circuit as large appliances
or other equipment that might disrupt the power supply.
Avoid interference sources, such as speakers or the base units of cordless phones.
Do not put objects on top of the machine.
Back
Front
35 cm
20 cm
70 cm
50 cm
Chapter A
A - 5
To use the machine safely
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the machine.
Before you clean the inside of the machine, make sure you
have unplugged the telephone line cord first and then the
power cord from the electrical socket.
Do not handle the plug with wet hands. Doing this might
cause an electrical shock.
The fusing unit becomes extremely hot during
operation. Wait until it has cooled down
sufficiently before replacing consumable
items.
The fusing unit is marked with a caution label.
Please do not remove or damage the label.
To prevent injuries, be careful
not to put your hands on the edge
of the machine under the
document cover or scanner unit.
Important information
A - 6
A
To prevent injuries, be careful not to
put your fingers in the area shown in
the illustrations.
Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner
dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean
the toner dust with a clean dry soft, lint-free cloth and dispose of it according to local
regulations.
Do not use flammable substances near the machine. Doing this might cause a fire or
electrical shock.
If the machine becomes hot, blows smoke, or generates obscure odor, immediately turn off
the power switch and unplug the machine from the electrical socket. Call your Brother
dealer or Brother Customer Service.
If metal objects, water or other liquids get inside the machine, immediately turn off the power
switch and unplug the machine from the electrical socket. Call your Brother dealer or
Brother Customer Service.
Do not put consumable items such as the toner cartridges and the waste toner pack into a
fire. Some consumable items can be flammable under certain conditions.
Do not look directly at the laser beam light. It might cause damage to your eyesight. Do not
remove or break open the machine's safety interlocks.
Do not run the machine with the inside cover, front cover and back covers open and the
interlocks removed.
WARNING
Chapter A
A - 7
This machine is heavy and weighs approximately 34.5 kg. To
prevent injuries, use at least two people to lift the machine. Be
careful not to trap your fingers when you set the machine back
down.
When you lift the machine make sure you use the handholds at
the bottom four corners of the machine. Keep the machine
horizontal when you carry it.
Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been disconnected at the wall
socket. Never install telephone wiring during a lightning storm. Never install a telephone
wall socket in a wet location.
This product must be installed near an electrical socket that is easily accessible. In case of
an emergency, you must disconnect the power cord from the electrical socket to shut off the
power completely.
WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or
washing machine, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
WARNING
Important information
A - 8
A
Trademarks
The Brother logo is a registered trademark of
Brother Industries, Ltd.
Brother is a registered trademark of Brother
Industries, Ltd.
Multi-Function Link is a registered trademark
of Brother International Corporation.
© 2004-2005 Brother Industries, Ltd. All
rights reserved.
Windows and Microsoft are registered
trademarks of Microsoft in the U.S. and other
countries.
Macintosh and TrueType are registered
trademarks of Apple Computer, Inc.
PaperPort and OmniPage OCR are
registered trademarks of ScanSoft, Inc.
Presto! PageManager is a registered
trademark of NewSoft Technology
Corporation.
Each company whose software title is
mentioned in this manual has a Software
License Agreement specific to its proprietary
programs.
All other brand and product names
mentioned in this User’s Guide, the
Software User’s Guide, and the Network
User’s Guide are registered trademarks of
their respective companies.
B - 1
B
On-screen
programming
Your machine is designed to be easy to use
with LCD on-screen programming using the
navigation keys. User-friendly programming
helps you take full advantage of all the menu
selections your machine has to offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Menu table
The Menu table that begins on page B-3 will
help you understand the menu selections and
options that are found in the machine’s
programs. Once you become familiar with
programming, you can use the Menu table as
a quick reference when you want to change
your settings.
Note
You can program your machine by pressing
Menu/Set, followed by the menu numbers.
For example to set Beeper Volume to
Low.
Press Menu/Set, 1, 4, 2 and
or to select
Low.
Press Menu/Set.
Memory storage
If there is a power failure, you will not lose
your menu settings because they are stored
permanently. Temporary settings (such as
Contrast, Overseas Mode, and so on) will be
lost. You may also have to reset the date and
time.
Note
Your machine can store the date and time up
to 60 hours.
Menu and Features
Menu and Features
B - 2
B
Navigation keys
You can access the menu mode by pressing
Menu/Set.
When you enter the menu, the LCD scrolls.
Press 1 for General Setup menu
OR
Press 2 for Fax menu
OR
Press 3 for Copy menu
Press 0 for Initial Setup
You can scroll more quickly through each
menu level by pressing the arrow for the
direction you want:
or .
Select an option by pressing Menu/Set when
that option appears on the LCD.
The LCD will then show the next menu level.
When you finish setting an option, the LCD
shows
Accepted.
Access the menu
Go to the next menu level
Accept an option
Scroll through the current menu
level
Go back to the previous menu
level or forward to the next menu
level
Exit the menu
Select
▲▼
& Set
1.General Setup
Select
▲▼
& Set
2.Fax
Select
▲▼
& Set
3.Copy
....
Select
▲▼
& Set
0.Initial Setup
Chapter B
B - 3
Menu Table
Main Menu Submenu Menu Selections Options Descriptions Page
1. General
Setup
1. Mode Timer 5 Mins
2 Mins
1 Min
30 Secs
0 Sec
Off
Sets the time to return to
Fax mode.
3-8
2. Paper Type 1. Tray#1
(This menu only
appears when you
have the optional
tray #2)
Thin
Plain
Thick
Thicker
Recycled Paper
Sets the type of paper in
the paper tray.
3-9
2. Tray#2
(This menu only
appears when you
have the optional
tray #2)
Thin
Plain
Thick
Thicker
Recycled Paper
Sets the type of paper in
the paper tray.
3-9
3. Small Paper 1. Tray#1
(This menu only
appears when you
have the optional
tray #2)
B5
DL
Com10
JISB5
Sets the size of the paper
in the paper tray.
3-9
2. Tray#2
(This menu only
appears when you
have the optional
tray #2)
B5
JISB5
Sets the size of the paper
in the paper tray.
3-9
4. Volume 1. Ring High
Med
Low
Off
Adjusts the ring volume. 3-10
2. Beeper High
Med
Low
Off
Adjusts the volume level of
the beeper.
3-10
3. Speaker High
Med
Low
Off
Adjusts the speaker
volume.
3-10
Note
The factory settings are shown in Bold.
to exitSelect & Set Select & Set to accept
Menu and Features
B - 4
B
1. General
Setup
(Continued)
5. Auto
Daylight
On
Off
Changes for Daylight
Savings Time
automatically.
3-1
6. Ecology 1. Toner Save On
Off
Increases the page yield
of the toner cartridge.
3-7
2. Sleep Time (0-99)
30 Min
Conserves power. 3-8
7. LCD
Contrast
-+
-+
-

+
-+
-+
Adjust the contrast of the
LCD.
3-3
8. Security 1. Mem
Security
Prohibits most operations
except receiving faxes into
the memory.
4-3
2. Setting
Lock
Prohibits the settings for
Date & Time, Station ID,
Quick-Dial and General
Setup.
4-1
9. Tray Use:
Copy
(This setting only
appears when you
have the optional
tray #2.)
Tray#1 Only
Tray#2 Only
Auto
Select the tray that will be
used for copying.
11-2
0. Tray Use:
Fax
(This setting only
appears when you
have the optional
tray #2.)
Tray#1 Only
Tray#2 Only
Auto
Select the tray that will be
used for faxing.
6-3
Main Menu Submenu Menu Selections Options Descriptions Page
Note
The factory settings are shown in Bold.
to exitSelect & Set Select & Set to accept
Chapter B
B - 5
2. Fax 1. Setup
Receive
(In Fax mode
only)
1. Ring Delay 04
03
02
01
00
(Example for the
UK)
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
6-2
2. F/T Ring
Time
70 Secs
40 Secs
30 Secs
20 Secs
Sets the
pseudo/double-ring time in
Fax/Tel mode.
6-3
3. Fax Detect On
Off
Receives fax messages
without pressing Mono
Start or Colour Start.
6-5
4. Remote Code On
( 51, #51)
Off
You can answer all calls at
an extension or external
phone and use codes to
turn the machine on or off.
You can personalize these
codes.
6-5
5. Auto
Reduction
On
Off
Reduces the size of
incoming faxes.
6-4
6. Memory
Receive
On
Off
Automatically stores any
incoming faxes in its
memory if it runs out of
paper.
6-4
7. Print
Density
-+
-+
-

+
-+
-+
Makes printouts darker or
lighter.
6-6
8. Polling RX Standard
Secure
Timer
Sets up your machine to
poll another fax machine.
10-1
Main Menu Submenu Menu Selections Options Descriptions Page
Note
The factory settings are shown in Bold.
to exitSelect & Set Select & Set to accept
Menu and Features
B - 6
B
2. Fax
(Continued)
2. Setup Send
(In Fax mode
only)
1. Contrast Auto
Light
Dark
Changes the lightness or
darkness of faxes you
send.
5-5
2. Fax
Resolution
Standard
Fine
S.Fine
Photo
Sets the default resolution
for outgoing faxes.
5-5
3. Delayed Fax Sets the time of day in 24
hour format that the
delayed faxes will be sent.
5-7
4. Batch TX On
Off
Combines delayed faxes
to the same fax number at
the same time of day into
one transmission.
5-8
5. Real Time TX Off
On
Next Fax:On
Next Fax:Off
You can send a fax
without using the memory.
5-6
6. Polled TX Standard
Secure
Sets up the document on
your machine to be
retrieved by another fax
machine.
10-3
7. Coverpg
Setup
Off
On
Next Fax:On
Next Fax:Off
Print Sample
Automatically sends a
Cover Page you have
programmed.
5-9
8. Coverpage
Note
You can set up your own
comments for fax Cover
Page.
5-9
9. Overseas
Mode
On
Off
If you are having difficulty
sending faxes overseas,
set this to On.
5-7
Main Menu Submenu Menu Selections Options Descriptions Page
Note
The factory settings are shown in Bold.
to exitSelect & Set Select & Set to accept
Chapter B
B - 7
2. Fax
(Continued)
3. Set
Quick-Dial
1. One-Touch
Dial
Stores One-Touch Dial
numbers, so you can dial
by pressing one key (and
Mono Start or
Colour Start).
7-3
2. Speed-Dial Stores Speed-Dial
numbers, so you can dial
by pressing only a few
keys (and Mono Start or
Colour Start).
7-4
3. Setup
Groups
Sets up a Group number
for Broadcasting.
7-5
4. Report
Setting
1. XMIT Report On
On+Image
Off
Off+Image
Initial setup for
Transmission Verification
Report and Fax Journal.
9-1
2. Journal
Period
Every 7 Days
Every 2 Days
Every 24 Hours
Every 12 Hours
Every 6 Hours
Every 50 Faxes
Off
9-1
5. Remote Fax
Opt
(Backup print for
Fax Forward/PC
Fax Receive)
1.
Forward/Store
Off
Fax Forward
Fax Storage
PC Fax Receive
Sets the machine to
forward fax messages to
store incoming faxes in the
memory (so you can
retrieve them while you
are away from your
machine), or to send faxes
to your PC.
If you selected Fax
Forward or PC Fax
Receive, you can turn on
the safety feature Backup
Print.
8-1
8-3
2. Remote
Access
--- You must set your own
code for Remote
Retrieval.
8-4
3. Print
Document
Prints incoming faxes
stored in the memory.
6-6
Main Menu Submenu Menu Selections Options Descriptions Page
Note
The factory settings are shown in Bold.
to exitSelect & Set Select & Set to accept
Menu and Features
B - 8
B
2. Fax
(Continued)
6. Remaining
Jobs
Checks which jobs are in
the memory and lets you
cancel selected jobs.
5-8
0.
Miscellaneous
1.
Compatibility
High
Normal
Basic
Adjusts the Equalization
for transmission problems.
C-19
2. BT Call Sign On
Off
Uses with BT Call Sign. 7-6
3. Copy 1. Quality Text
Auto
Photo
Selects the Copy
resolution for your type of
document.
11-3
2. Brightness
-
+
-
+
-

+
-
+
-
+
Adjusts the brightness for
copies
11-7
3. Contrast
-+
-+
-
+
-+
-+
Adjusts the contrast for
copies.
11-8
4. Color
Adjust
1. Red R:-
+
R:-
+
R:-

+
R:-+
R:-
+
Adjusts the amount of Red
in copies.
11-8
2. Green G:-
+
G:-
+
G:-

+
G:-
+
G:-
+
Adjusts the amount of
Green in copies.
11-8
3. Blue B:-
+
B:-
+
B:-

+
B:-
+
B:-
+
Adjusts the amount of
Blue in copies.
11-8
Main Menu Submenu Menu Selections Options Descriptions Page
Note
The factory settings are shown in Bold.
to exitSelect & Set Select & Set to accept
Chapter B
B - 9
4. Printer 1. Emulation Auto
HP LaserJet
BR-Script 3
Selects the emulation
mode.
See
Software
User’s
Guide
on the
CD-ROM
2. Print
Options
1. Internal
Font
Prints a list of the
machine’s internal fonts.
2.
Configuration
Prints a list of the
machine’s printer settings.
3. Test Print Prints a test page.
3. Reset
Printer
Returns the printer
settings to the original
factory default settings.
4. Calibration Calibrate
Reset
Adjusts the colour density
or returns the colour
calibration to the factory
setting.
5. Print
Reports
1. XMIT Verify You can print these lists
and reports.
9-2
2. Help List ——
3. Quick-Dial ——
4. Fax Journal ——
5. User
Settings
——
6. Network
Config
——
7. Order Form ——
Main Menu Submenu Menu Selections Options Descriptions Page
Note
The factory settings are shown in Bold.
to exitSelect & Set Select & Set to accept
Menu and Features
B - 10
B
6. LAN 1. Setup
TCP/IP
1. BOOT Method Auto
Static
RARP
BOOTP
DHCP
You can choose the
BOOT method that best
suits your needs.
See
Network
User’s
Guide
on the
CD-ROM
2. IP Address [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
3. Subnet Mask [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet mask.
4. Gateway [000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
5. Node Name BRN_XXXXXX Enter the Node name.
6. WINS Config Auto
Static
You can choose the WINS
configuration mode.
7. WINS Server (Primary)
[000-255].
[000-255].
[000-255].
[000-255]
(Secondary)
[000-255].
[000-255].
[000-255].
[000-255]
Specifies the IP address of
the primary or secondary
WINS server.
8. DNS Server (Primary)
[000-255].
[000-255].
[000-255].
[000-255]
(Secondary)
[000-255].
[000-255].
[000-255].
[000-255]
Specifies the IP address of
the primary or secondary
DNS server.
9. APIPA On
Off
Automatically allocates
the IP address from the
link-local address range.
Main Menu Submenu Menu Selections Options Descriptions Page
Note
The factory settings are shown in Bold.
to exitSelect & Set Select & Set to accept
Chapter B
B - 11
6. LAN
(Continued)
2. Setup
Internet
1. Mail
Address
(60 characters) Enter the mail address. See
Network
User’s
Guide
on the
CD-ROM
2. SMTP Server [000-255].
[000-255].
[000-255].
[000-255]
Enter the SMTP server
address.
3. POP3 Server [000-255].
[000-255].
[000-255].
[000-255]
Enter the POP3 server
address.
4. Mailbox
Name
(Up to 20
characters)
Enter the mail box name.
5. Mailbox Pwd Password:
******
Enter the password to
login to the POP3 server.
3. Setup Mail
RX
1. Auto
Polling
On
Off
Automatically checks the
POP3 server for new
messages.
2. Poll
Frequency
(01-60)
10Min
Sets the interval for
checking for new
messages on the POP3
server.
3. Header All
Subject+From+To
None
Selects the contents of the
mail header to be printed.
4. Del Error
Mail
On
Off
Deletes error mails
automatically.
5. Notification On
MDN
Off
Sends notification
messages.
Main Menu Submenu Menu Selections Options Descriptions Page
Note
The factory settings are shown in Bold.
to exitSelect & Set Select & Set to accept
Menu and Features
B - 12
B
6. LAN
(Continued)
4. Setup Mail
TX
1. Sender
Subject
Displays the subject that is
attached to the Internet
Fax data.
See
Network
User’s
Guide
on the
CD-ROM
2. Size Limit On
Off
Displays a warning that
the size of the E-mail
document is larger than
1 MB. The document will
not be sent.
3. Notification On
Off
Sends notification
messages.
5. Setup Relay 1. Rly
Broadcast
On
Off
Relays a document to
another fax machine.
2. Relay
Domain
RelayXX:
(01-10)
Registers the Domain
name.
(Up to 30 characters)
3. Relay
Report
On
Off
Prints the Relay Broadcast
Report.
6. Setup Misc. 1. Ethernet Auto
100B-FD
100B-HD
10B-FD
10B-HD
Selects Ethernet link
mode.
2. Time Zone GMT-XX:XX Sets the time zone for your
country.
7. Scan to
E-mail
1. B/W File
Type
TIFF
PDF
Selects the file type.
2. Color File
Type
JPEG
PDF
0. Factory
Reset
Restores all Network
settings to factory default.
Main Menu Submenu Menu Selections Options Descriptions Page
Note
The factory settings are shown in Bold.
to exitSelect & Set Select & Set to accept
Chapter B
B - 13
7. Machine
Info.
1. Serial No. Lets you check the serial
number of your machine.
C-40
2. Page
Counter
Total
Copy
Print
List/Fax
Lets you check the
number of total pages the
machine has printed
during its life.
C-40
3. Parts Life 1.
OPC Belt Life
OPC Belt Life
Remaining:XXX%
You can check the
percentage of unused
(remaining) life for these
parts.
C-41
2. Fuser Life Fuser Life
Remaining:XXX%
3.
120K Kit Life
120K Kit Life
Remaining:XXX%
4. PF Kit2 Life PF Kit2 Life
Remaining:XXX%
4. Reset Menu OPC Belt
Fusing Unit
120K Kit
PF Kit2
Reset the life counter
when each part is
replaced.
C-35
C-37
0. Initial
Setup
1. Receive
Mode
Fax Only
Fax/Tel
External TAD
Manual
You can choose the
receive mode that best
suits your needs.
6-1
2. Date/Time Puts the date and time on
the LCD and in headings
of faxes you send.
3-1
3. Station ID Fax:
Tel:
Name:
Program your name and
fax number to appear on
each page you fax.
3-2
4. Tone/Pulse Tone
Pulse
Selects the dialling mode. 3-3
5. Dial Tone Detection
No Detection
Turns Dial Tone Detection
on or off.
C-19
6. Phone Line
Set
Normal
PBX
ISDN
Select the phone line type. 3-3
Main Menu Submenu Menu Selections Options Descriptions Page
Note
The factory settings are shown in Bold.
to exitSelect & Set Select & Set to accept
Menu and Features
B - 14
B
Copy options key
Use the Options key to quickly set the following copy settings temporarily for the next copy.
After you choose your setting by pressing Menu/Set, the LCD shows
Set temporarily.
Press Mono Start or Colour Start when you have finished choosing settings.
*
XXX is the paper size detected by the tray or the small paper size you set in Menu/Set, 1, 3.
Note
If both trays are using paper that is the same size, Auto will allow your machine to take paper
from Tray#2 if Tray#1 is out of paper.
The factory settings are shown in Bold.
Press Menu Selections Options Page
Quality Auto
Text
Photo
11-3
Stack/Sort Stack
Sort
11-7
Brightness -+
-+
-+
-+
-+
11-7
Contrast -+
-+
-+
-+
-+
11-8
Page Layout Off(1 in 1)
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster(3 x 3)
11-5
Tray Select
(
This menu only appears when you have
the optional tray#2.
)
Auto
#1 (XXX)
*
#2 (XXX)
*
11-2
select select
Chapter B
B - 15
Entering Text
When you are setting certain menu
selections, such as the Station ID, you may
need to type text into the machine. Most
number keys have three or four letters printed
above the keys. The keys for 0, # and do
not have printed letters because they are
used for special characters.
By pressing the appropriate number key
repeatedly, you can access the character you
want.
Inserting spaces
To enter a space in the fax number, press
once between numbers. To enter a space in
the name, press twice between
characters.
Making corrections
If you entered a letter incorrectly and want to
change it, press to move the cursor under
the incorrect character. Then press
Stop/Exit. All letters above and to the right of
the cursor will be deleted. Re-enter the
correct character. You can also back up and
type over incorrect letters.
Repeating letters
If you need to enter a character that is on the
same key as the previous character, press
to move the cursor to the right before you
press the key again.
Special characters and symbols
Press , # or 0, and then press or to
move the cursor under the special character
or symbol you want. Then press Menu/Set to
select it.
Press
Key
one
time
two
times
three
times
four
times
2 ABC2
3 DEF3
4 GH I 4
5 JKL5
6 MNO6
7 PQRS
8 TUV8
9 WXYZ
Press for (space) ! " # $ % & ’ ( )
+ , - . /
Press # for : ; < = > ? @ [ ] ^ _
Press 0 for Ä Ë Ö Ü À Ç È É 0
C - 1
C
C
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the problem and displays an error message. The most common error messages are shown below.
You can correct most problems by yourself. If you need more help, the Brother Solutions Center
offers latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Troubleshooting and routine
maintenance
ERROR MESSAGES
ERROR MESSAGE CAUSE ACTION
BT Call Sign On The machine is set BT Call Sign
to On. You cannot change the Receive
Mode from Manual to another mode.
Set BT Call Sign to Off.
See BT Call Sign on page 7-6.
Calibrate
Calibration
Failed
The toner is getting low. Check that the toner cartridges are not low and try
again.
Check Tray#1
Check Tray#2
The indicated tray is not completely
closed.
Close the indicated tray properly.
Comm.Error Poor phone line quality caused a
communication error.
Try sending the fax again or try connecting the
machine to another telephone line. If the problem
continues, call the telephone company and ask them
to check your phone line.
Connection Fail You tried to poll a fax machine that is
not in Polled Waiting mode.
Check the other fax machine’s polling setup.
Cover Open
Close the back
cover(3)
The back cover is not completely
closed.
Close the back cover of the machine.
Cover Open
Close the front
cover(2)
The front cover is not completely
closed.
Close the front cover of the machine.
Cover Open
Close the inside
cover(1)
The inside cover is not completely
closed.
Close the inside cover of the machine.
Data Remaining Print data is left in the machine’s
memory.
Re-start printing from your computer.
Print data is left in the machine’s
memory. The interface cable was
unplugged while the computer was
sending the data to the machine.
Press Job Cancel. The machine will cancel the job
and clear it from the memory. Try to print again.
Disconnected The other person or other person’s fax
machine stopped the call.
Try to send or receive again.
Chapter C
C - 2
Document Jam The document was not inserted or fed
properly, or the document scanned
from the ADF was too long.
See Document jams on page C-5.
See Using the ADF (automatic document feeder) on
page 2-10.
Near Waste Toner The waste toner pack is nearly full. Replace the waste toner pack. (See Replacing the
waste toner pack on page C-32.)
No Fusing Unit The fusing unit was not detected. Please install one. (See Fusing unit on page C-35.)
No OPC Belt The OPC belt cartridge is not installed. Install the OPC belt cartridge. (See Replacing the OPC
belt cartridge (OP-4CL) on page C-33.)
No Paper Fed The machine is out of paper or paper
is not properly loaded in the indicated
paper tray.
Refill the paper in the paper tray.
OR
Remove the paper and load it again.
No Response/Busy The number you dialled does not
answer or is busy.
Verify the number and try again.
No Toner X
X = C, M, Y, K
(K: Black, C: Cyan,
M: Magenta,
Y: Yellow)
The toner cartridge is not installed
properly.
Reinstall the X toner cartridge. (See the Quick Setup
Guide.)
No TR Roller The transfer roller is not installed. Install the transfer roller. (See Replacing the transfer
roller on page C-39 and follow the steps for properly
installing the roller.)
Not Registered You tried to access a One-Touch or
Speed Dial number that is not
programmed.
Set up the One-Touch or Speed Dial number. (See
Storing One-Touch Dial numbers on page 7-3 and
Storing Speed-Dial numbers on page 7-4.)
Out of Memory The machine’s memory is full. (Fax sending or copy operation in progress)
Press Mono Start or Colour Start to send or copy the
scanned pages.
OR
Press Stop/Exit and wait until the other operations in
progress have finished and then try again.
OR
Clear the faxes from the memory. (See Out of Memory
message on page 5-3.)
(Printing operation in progress)
Reduce print resolution. (See Advanced tab in the
Software User’s Guide on the CD-ROM.)
OR
Clear the faxes from the memory. (See Out of Memory
message on page 5-3.)
OR
Add more memory. (See Installing additional memory
on page D-4.)
Paper Jam A1
Paper Jam A2
Paper Jam B
Paper Jam C
Remove the jammed paper. See the
alphanumerical diagram to check on
the location.
See Paper jams on page C-6.
ERROR MESSAGES
ERROR MESSAGE CAUSE ACTION
Troubleshooting and routine maintenance
C - 3
C
Replace 120K Kit It is time to replace the 120K kit. Call your Brother dealer or Brother Customer Service
to replace the 120K kit.
Replace Fuser It is time to replace the fusing unit. Replace the fusing unit. (See Replacing the fusing unit
on page C-36.)
Replace OPC Belt It is time to replace the OPC belt
cartridge.
Replace the OPC belt cartridge. (See Replace OPC
belt cartridge message on page C-33.)
Replace PF Kit2 It is time to replace the PF kit2. Call your Brother dealer or Brother Customer Service
to replace the PF kit2.
Stacker Full The output tray is full of paper. Remove the paper from the output tray.
Toner Empty X
X = C, M, Y, K
The toner is used up and printing is
not possible.
Replace the used toner cartridge with a new one. (See
Replacing a toner cartridge on page C-29.)
Toner Error The machine has detected an
incompatible toner cartridge.
Use only Brother genuine toner cartridges.
Toner Low X
X = C, M, Y, K
The indicated colour toner is nearly
empty.
Order a new toner cartridge now.
Unable to Init.
Unable to Print
Unable to Scan
The machine has a mechanical
problem.
Turn off the machine's power switch and then on
again. If the error message continues leave the
machine for several minutes and then try it again. (The
machine can be turned off for up to 60 hours without
losing faxes stored in the memory. If the machine will
be off longer than 60 hours, you can save the faxes in
your PC. See Transferring faxes to your PC on page
C-4.)
Waste Toner Full The waste toner pack is full. Replace the waste toner pack. (See Replacing the
waste toner pack on page C-32.)
ERROR MESSAGES
ERROR MESSAGE CAUSE ACTION
Chapter C
C - 4
Checking if the machine has faxes in
its memory
1
Press Menu/Set, 9, 0, 1.
2
If the LCD shows No Data, there are no
faxes left in the machine’s memory.
OR
If the LCD shows
Enter Fax No.
there are faxes in the machine’s
memory.
You can transfer the faxes to another fax
machine. (See Forwarding faxes to
another fax machine.)
You can transfer the faxes from the
machine’s memory to your PC. (See
Transferring faxes to your PC.)
Note
You can transfer the Fax Journal report to
another fax machine by pressing
Menu/Set, 9, 0, 2 in Step 1.
Forwarding faxes to another fax
machine
If you have not set up your Station ID you
cannot enter fax forward mode.
1
Enter the fax number to which the faxes
will be forwarded.
2
Press Mono Start or Colour Start.
Transferring faxes to your PC
You can transfer the faxes from your
machine’s memory to your PC.
1
Press Stop/Exit.
2 Make sure you have installed MFL-Pro
Suite on your PC, and then turn on PC
Fax Receiving on the PC. (For details
about PC Fax Receive, see Brother
PC-FAX software in the Software User’s
Guide on the CD-ROM.)
3
Make sure you have set
PC Fax Receive on the machine.
(See PC Fax Receive (including when
the PC is turned off) on page 8-2.)
During setup the LCD will ask if you
want to transfer the faxes to your PC.
4
To transfer all faxes to your PC, press 1.
OR
To exit and leave the faxes in the
memory, press 2.
Note
If there is an error on the machine’s LCD,
after the faxes have been transferred
disconnect the machine from the power
source for several minutes, and then
reconnect it.
Troubleshooting and routine maintenance
C - 5
C
Document jams
If the document is jammed, follow the steps
below.
Document is jammed in the top of the
ADF unit
1 Take out any paper from the ADF that is
not jammed.
2
Open the ADF cover.
3
Pull the jammed document out to the
left.
4
Close the ADF cover.
Press Stop/Exit.
Note
To avoid future document jams close the ADF
cover properly by pushing it gently in the
centre.
Document is jammed inside the ADF
unit
1
Take out any paper from the ADF that is
not jammed.
2
Lift the document cover.
3 Pull the jammed document out to the
right.
4
Close the document cover.
5
Press Stop/Exit.
Document is jammed at the output
tray
1
Pull the jammed document out to the
right.
2
Press Stop/Exit.
Chapter C
C - 6
Paper jams
If paper jams inside the machine, the
machine will stop. One of the following LCD
messages will appear to tell you where to find
the jammed paper.
Paper may jam in the paper tray, inside the
machine, at the back cover, or where the
paper comes out of the machine. Check
where the jam is and follow the instructions
on the next few pages to remove the jammed
paper.
If the error message still appears on the LCD
after you remove the jammed paper, there
may be more paper jammed somewhere
else. Please check the machine thoroughly.
After you have followed the instructions, the
machine will resume printing automatically.
After a paper jam has occurred, data usually
stays in the machine’s memory.
After removing the jammed paper, and the
next printed page is stained with toner, print
several test pages before restarting your print
job.
A1
C
B
A2
Paper Jam A1
Paper Jam A2
Paper Jam B
Paper Jam C
Paper jam in the standard paper tray (TRAY1)
Paper jam in the optional lower tray (TRAY2)
Paper jam at the entrance to the fusing roller.
Paper jam where the paper comes out of the
machine.
WARNING
The fusing unit and the parts around it are
hot! Never touch the shaded areas shown
below.
Troubleshooting and routine maintenance
C - 7
C
Note
Do not use the following paper:
Bent/curled paper
Moist paper
Paper that does not meet specifications
Paper Jam A1 / Paper Jam A2
(paper jam in the paper tray)
If there is a paper jam in the paper tray, follow
these steps:
1
Pull out the paper tray.
2
Take out the jammed paper.
3
Put the paper tray back in the machine.
4
Open the back cover. If there is any
jammed paper where the paper comes
out, remove it.
5
Close the back cover.
CAUTION
Do not touch the toner surface of the
jammed paper. It might stain your
hands or clothes.
Remove the jammed paper carefully to
prevent spreading toner.
Take care not to stain your hands and
clothes. Wash toner stains immediately
with cold water.
Never touch the transfer roller.
If the paper in the paper tray is creased
at the edges, paper jams can occur. To
prevent this, please turn the paper
over.
Paper Jam A1
Paper Jam A2
Chapter C
C - 8
Paper Jam B (paper jammed
inside the machine)
If paper is jammed inside the machine, follow
these steps.
1
Open the back cover.
2
Remove the jammed paper by holding it
with both hands and pulling it slowly
toward you.
3
If the paper is caught in the registration
roller (1), remove the jammed paper by
holding it with both hands and pulling it
slowly toward you.
4
If the paper is caught in the fusing roller,
release the fusing unit pressure release
levers on both sides.
5
Remove the jammed paper at the back
of the machine by holding it with both
hands and pulling it slowly toward you.
6
Lock the fusing unit pressure release
levers.
7
Close the back cover.
WARNING
These paper jams are near the
fusing roller, which is extremely hot
during operation. Remove the paper
carefully.
Paper Jam B
1
Troubleshooting and routine maintenance
C - 9
C
Paper Jam C (paper jam
where the paper comes out of
the machine)
If paper has passed behind the back cover
and there is a paper jam where the paper
comes out, follow the steps below:
1
Open the back cover and release the
fusing unit pressure release levers.
2
Remove the jammed paper by pulling it
out slowly.
3
Reset the fusing unit pressure release
levers.
4
Close the back cover.
Paper Jam C
Chapter C
C - 10
If you are having difficulty with your machine
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks
good, the problem is probably not your machine. Check the chart below and follow the
troubleshooting tips.
The Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
DIFFICULTY SUGGESTIONS
Printing or Receiving Faxes
Condensed print
Horizontal streaks
Top and bottom sentences are
cut off
Missing lines
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask other party to send the fax again.
Poor print quality See Improving the print quality on page C-15.
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, turn on the Auto Reduction menu setting. (See Printing a reduced
incoming fax (Auto Reduction) on page 6-4.)
Received colour fax prints only in
black and white.
Replace the colour toner cartridges that are empty or nearly empty, and then ask
the other person to send the colour fax again. (See Replacing a toner cartridge on
page C-29.) When Fax Forwarding or Fax Storage is turned on a colour fax can
only be received if the sending machine could convert it to monochrome. (See
Turning off Remote Fax Options on page 8-3.)
Phone Line or Connections
Dialling does not work. Check for a dial tone. Change Tone/Pulse setting. Check all line cord
connections. Check power cord connection. If an external phone is connected to
the machine, send a manual faxby lifting the handset of the external phone and
dialling the number. Wait to hear fax receiving tones before pressing Mono Start
or Colour Start.
The machine does not answer
when called.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive Mode on page 6-1.) Check for a dial tone. If possible, call your machine
to hear it answer. If there is still no answer, check the telephone line cord
connection. If there is no ringing when you call your machine, ask your telephone
company to check the line.
Troubleshooting and routine maintenance
C - 11
C
Sending Faxes
Machine cannot send multiple
pages from the scanner glass.
Make sure that Real Time Transmission is set to off. (See Real Time Transmission
on page 5-6.)
Poor fax send quality Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner glass on page C-21.)
Transmission Verification Report
says ‘RESULT:ERROR’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘RESULT:ERROR’ on the Transmission
Verification Report, your machine may be out of memory. To gain extra memory,
you can turn off Remote Fax Options (see Turning off Remote Fax Options on
page 8-3), print fax messages in memory (see Printing a fax from the memory on
page 6-6) or cancel a Delayed Fax or Polling Job (see Cancelling a fax in progress
on page 5-2). If the problem continues, ask the telephone company to check your
phone line.
If you frequently get transmission errors due to possible interference on the phone
line, try changing the Compatibility setting to Normal or Basic. (See Compatibility
on page C-19.)
Vertical black lines when sending. If the copy you made shows the same problem, your scanner is dirty. (See
Cleaning the scanner glass on page C-21.)
Handling Incoming Calls
Machine ‘Hears’ Voice as CNG
Tone.
If Fax Detect is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a calling fax machine
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to Off. (See Fax
Detect on page 6-5.)
Sending a Fax Call to the machine. If you answered on an external or extension phone, press your Fax Receive Code
(default setting is ( 51). When your machine answers, hang up.
Custom features on a single line. If you have Call Waiting, Voice Mail, an answering machine, an alarm system or
other custom feature on a single phone line with your machine, it may create a
problem sending or receiving faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature
should help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive information on
a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.
Menu Setting Difficulties
The machine beeps when you try
to access the Setup Receive and
Setup Send menus.
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup
Receive setting (Menu/Set, 2, 1) and Setup Send setting (Menu/Set, 2, 2) are
available only when the machine is in Fax mode.
Copy Quality Difficulties
Vertical streaks appear in copies. Sometimes you may see vertical streaks on your copies. The scanner glass may
be dirty. (See Cleaning the scanner glass on page C-21.)
DIFFICULTY SUGGESTIONS
Chapter C
C - 12
Printer Difficulties
The machine does not print. Please make sure:
The machine is plugged in and the power switch is turned On.
OR
The toner cartridge and the OPC belt cartridge are installed properly. (See
Replacing a toner cartridge on page C-29 and Replacing the OPC belt cartridge
(OP-4CL) on page C-33.)
OR
The interface cable is securely connected between the machine and computer.
(See the Quick Setup Guide).
OR
The correct printer driver has been installed and selected.
OR
Check to see if the LCD is showing an error message. (See Error messages on
page C-1.)
OR
The machine is online. Click Start and then Printers and Faxes. Right-click
‘Brother MFC-9420CN’. Make sure that “Use Printer Offline” is unchecked.
The machine prints unexpectedly
or it prints garbage.
Turn off the machine's power switch and then turn it on again. If the error
message continues leave the machine for several minutes and then try it again.
(The machine can be turned off for up to 60 hours without losing faxes stored in
the memory.)
OR
Check the settings in your application software to make sure it is set up to work
with your machine.
The machine prints first couple of
pages correctly, then some pages
have text missing.
Your computer is not recognizing the machine’s input buffer full signal. Please
make sure you connect the interface cable to the machine correctly. (See the
Quick Setup Guide.)
The machine cannot print full
pages of a document.
Out of Memory message occurs.
Reduce the printing resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
Reduce the complexity of your document and try again. Reduce the graphic quality
or the number of font sizes within your application software.
OR
Add more memory. See Installing additional memory on page D-4.
My headers or footers appear
when I view my document on the
screen but do not appear when I
print them.
There is an unprintable area on the top and bottom. Adjust the top and bottom
margins in your document to allow for this.
Scanning Difficulties
TWAIN errors appear while
scanning.
Make sure the Brother TWAIN driver is selected as the primary source. In
PaperPort
®
, click Scan in the File menu and select the Brother TWAIN driver.
DIFFICULTY SUGGESTIONS
Troubleshooting and routine maintenance
C - 13
C
Software Difficulties
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Machine does not print from Adobe
Illustrator.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide
on the CD-ROM.)
OR
Add more memory. See Installing additional memory on page D-4.
When using ATM fonts, some
characters are missing or some
characters are printed in their
place.
If you are using Windows
®
98/98SE/Me, select ‘Printer Settings’ from the ‘Start’
menu. Select the properties of the ‘Brother MFC-9420CN’. Click ‘Spool Setting’ on
the ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format.’
‘Unable to write to LPT1’ or ‘LPT1
already in use’ Error Message
appears.
1. Make sure the machine is on (plugged into the electrical socket and the power
switch turned on) and that it is connected directly to the computer using the
IEEE-1284 bi-directional parallel cable. The cable must not go through another
peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).
2. Make sure the machine is not displaying an error message on the LCD Display.
3. Make sure no other device drivers, which also communicate through the parallel
port, are running automatically when you boot up the computer (such as, drivers
for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to check: (Load=,
Run=command lines in the win.ini file or the Setup Group)
4. Check with your computer manufacturer to confirm that the computer’s parallel
port settings in the BIOS are set to support a bi-directional machine; i.e. (Parallel
Port Mode – ECP)
‘MFC is Busy’ Error Message
appears.
Paper Handling Difficulties
The machine does not load paper.
The LCD shows
No Paper Fed #1 or
Paper Jam.
If there is no paper, load a new stack of paper into the paper tray. If there is paper
in the paper tray, make sure it is straight. If the paper is curled, you should
straighten it. Sometimes it is helpful to remove the paper, turn the stack over and
put it back into the paper tray. Reduce the amount of paper in the paper tray, and
then try again.
If the LCD shows Paper Jam and you still have a problem, see Paper jams on
page C-6.
How can I load envelopes? Your application software must be set up to print the envelope size you are using.
This is usually done in the Page Setup or Document Setup menu of your software.
You should refer to the manual provided with your software application.
You can load envelopes into the standard paper tray only.
What paper can I use? You can use plain paper, recycled paper, envelopes, transparencies and labels
that are made for laser machines. (For information on paper you can use, see
Acceptable paper and other media on page 2-1.)
How can I clear paper jams? See Paper jams on page C-6.
DIFFICULTY SUGGESTIONS
Chapter C
C - 14
Print Quality Difficulties
Printed pages are curled. Low quality thin or thick paper can cause this problem. Make sure you select the
Paper Type that suits the media type you use. (See Acceptable paper and other
media on page 2-1.)
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are
using—OR—The print media may be too thick or have a rough surface. (See
Acceptable paper and other media on page 2-1 and Basic tab in the Software
User’s Guide on the CD-ROM.)
Printouts are too light. If this problem occurs when making copies or printing received faxes, turn off
Toner Save mode in the machine’s menu settings. (See Toner Save on page 3-7.)
Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
Network Difficulties
I cannot print over the Network See Printing Problems in the Network User’s Guide on the CD-ROM.
OR
1. Make sure that your machine is powered on and is online and in Ready mode.
2. Print a Network Configuration list and check the current Network settings printed
in this list. (See Printing reports on page 9-1.)
3. Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different port
on your hub using a different cable.
4. Contact your Network Administrator to check if the settings are correct.
The network scanning feature
does not work.
(For Windows
®
users only) Firewall setting on your PC may be rejecting the
necessary network connection. Follow the instructions below to disable the
Firewall. If you are using a personal Firewall software, please refer to the User’s
Guide for your software or contact the software manufacturer.
<Windows
®
XP SP2 users.>
1. Click the ’Start’ button, ’Settings’, ’Control Panel’ and then ’Windows Firewall’.
Make sure that Windows Firewall on the ’Basic’ tab is set to On.
2. Click the ’Exceptions’ tab and ’Add port’ button.
3. Enter any name, port number (54295 for network scanning), select ’UDP’ and
click OK.
4. Make sure if the new setting is added and is checked, and then click OK.
For Windows
®
XP SP1 users, please go to the Brother Solutions Center.
Your computer cannot find your
machine.
<For Windows
®
user>
Firewall setting on your PC may be rejecting the necessary network connection.
For detail, see the instruction above.
<For Macintosh
®
users>
Re-select your machine in the DeviceSelector application located in Macintosh
HD/Library/Printers/Brother/Utilities or from the mode l of ControlCenter2.
DIFFICULTY SUGGESTIONS
Troubleshooting and routine maintenance
C - 15
C
Improving the print quality
If you are having problems with print quality, please do a test print first (Menu/Set, 4, 2, 3).
If the problem appears on the printout, then match it to one of the examples below and follow the
recommendation. If the problem does not appear on the test print, please check driver settings
and the interface cables as the problem may not lie with the machine.
Examples of poor print quality Recommendation
White lines or bands or ribbing
across the page
Check that the machine is on a solid level surface.
Check that the back cover is closed properly.
Check that the toner cartridges are installed properly.
Shake the toner cartridges gently.
Check that the transfer roller is installed properly.
Replace the transfer roller. (See Replacing the transfer roller on page C-39.)
Colours are light or unclear on the
whole page
Check that the recommended paper was used. (See Recommended paper on
page 2-1.)
Change the paper to freshly unpacked paper, and then check that the problem
is solved.
Check that the back cover is closed properly.
Shake the toner cartridges gently.
Clean the laser glass. (See Cleaning the laser glass on page C-24.)
Turn off Toner Save. (See Toner Save on page 3-7.)
White streaks or bands down the
page
Clean the laser glass. (See Cleaning the laser glass on page C-24.)
Identify the missing colour and replace that toner cartridge. (See Replacing a toner
cartridge on page C-29.)
The toner has probably reached the end of its life.
However, when you see a white vertical line on the toner roller, try the following
procedure.
Cut a sheet approx. 50 mm x 50 mm out of a transparency film.
Insert the film about 10mm into the gap between the toner roller and the blade.
Slide the film and pull it out as shown below.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Chapter C
C - 16
Coloured streaks or bands down
the page
Identify the colour and replace that toner cartridge. (See Replacing a toner
cartridge on page C-29.)
Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge
(OP-4CL) on page C-33.)
Coloured lines across the page Clean the registration roller, the paper pick-up roller, the transfer roller guide
and the exit roller. (See Cleaning to prevent paper jams on page C-22.)
If the problem continues, identify the colour and replace that toner cartridge.
(See Replacing a toner cartridge on page C-29.)
White spots or hollow print Change the paper to freshly unpacked paper.
Check that the recommended paper was used. (See Recommended paper on
page 2-1.)
Check that the room temperature is higher than 10 °C (50 °F)
Completely blank or some colours
are missing
Check that the back cover is closed properly.
Check that the front cover is closed properly.
Identify the missing colour and check that the toner cartridge is installed
properly.
Replace the toner cartridge. (See Replacing a toner cartridge on page C-29.)
Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge
(OP-4CL) on page C-33.)
Coloured spots or Toner stain Identify the colour causing the problem and replace the toner cartridge. (See
Replacing a toner cartridge on page C-29.)
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting and routine maintenance
C - 17
C
Toner scatter or toner stain Identify the colour causing the problem and replace that toner cartridge. (See
Replacing a toner cartridge on page C-29.)
Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge
(OP-4CL) on page C-33.)
The colour of your printouts is not
what you expected
Check that the toner cartridges are installed properly.
Check that the toner cartridges are not empty. (See Toner empty message on
page C-29.)
Perform the calibration. (Menu/Set, 4, 4)
Adjust the colour by using the custom setting in the driver. Colours the
machine can print and colours you see on a monitor are different. The machine
may not be able to reproduce the colours on your monitor.
Check to make sure the recommended paper was used. (See Recommended
paper on page 2-1.)
All one colour Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge (OP-4CL)
on page C-33.)
Shade on the transparency Change to the recommended type of transparency, and then check that the
problem is solved.
Check that the media type mode is selected properly.
Incorrect coloured edges Check that the OPC belt cartridge is installed properly.
Check that the transfer belt cleaner is installed properly.
Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge
(OP-4CL) on page C-33.)
Replace the transfer belt cleaner. (See Replacing the transfer belt cleaner on
page C-38.)
Uneven density appears
periodically across the page
Check that the toner cartridges are installed properly.
Check that the OPC belt cartridge is installed properly.
Check that the transfer belt cleaner is installed properly.
Check that the back cover is closed properly.
Check that the fusing unit is installed properly.
Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge
(OP-4CL) on page C-33.)
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Chapter C
C - 18
Missing image at edge Check that the toner cartridges are installed properly.
Check that the OPC belt cartridge is installed properly.
Identify the colour causing the problem and replace the toner cartridge. (See
Replacing a toner cartridge on page C-29.)
Replace the OPC belt cartridge. (See Replacing the OPC belt cartridge
(OP-4CL) on page C-33.)
Wrinkle Change to a recommended type of paper, and then check that the problem is
solved. (See Recommended paper on page 2-1.)
Check that the back cover is closed properly.
Check that the transfer roller is installed properly.
Check that the fusing unit is installed properly.
Replace the fusing unit. (See Replacing the fusing unit on page C-36.)
Mixed colour image Check that the front cover is closed properly.
Check that the toner cartridges are installed properly.
Check that the transfer roller is installed properly.
Replace the toner cartridges. (See Replacing a toner cartridge on page C-29.)
Insufficient gloss Check that the recommended paper is being used. (See Recommended paper on
page 2-1.)
Offset image Check that the recommended paper is being used. (See Recommended paper on
page 2-1.)
Poor fixing Check that the recommended paper is used. (See Recommended paper on
page 2-1.)
Check that the media type mode is selected properly.
Check that the release lever of the fusing unit is set properly.
Replace the fusing unit. (See Replacing the fusing unit on page C-36.)
Poor fixing when printed on thick
paper
Set the machine to thick paper mode through the control panel or the printer driver.
(See the Software User’s Guide on the CD-ROM.)
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting and routine maintenance
C - 19
C
Setting Dial Tone detection
When you send a fax automatically, by
default your machine will wait for a fixed
amount of time before it starts to dial the
number. By changing the Dial Tone setting to
Detection you can make your machine dial
as soon as it detects a dial tone. This setting
can save a small amount of time when
sending a fax to many different numbers. If
you change the setting and start having
problems with dialling you should change
back to the default
No Detection setting.
1
Press Menu/Set, 0, 5.
2
Press or to select Detection or
No Detection.
Press Menu/Set.
3
Press Stop/Exit.
Compatibility
If you are having difficulty sending or
receiving a fax due to possible interference
on the phone line, we recommend that you
adjust the Equalization for compatibility to
reduce the modem speed for fax operations.
1
Press Menu/Set, 2, 0, 1.
2
Press or to select Basic or
Normal or High.
Press Menu/Set.
3
Press Stop/Exit.
Note
Basic reduces the modem speed to
9600 bps. Unless interference is a
recurring problem on your phone line, you
may prefer to use it only when needed.
Normal sets the modem speed at
14400 bps.
High sets the modem speed at 33600 bps
When you change the Compatibility to
Basic, the ECM feature is not available.
Initial Setup
5.Dial Tone
Miscellaneous
1.Compatibility
Chapter C
C - 20
Routine maintenance
We recommend cleaning the following parts
of the machine every 20,000 printed pages or
every 12 months:
Paper guides of the paper tray
Registration roller
Paper pick-up roller
Transfer roller unit
Transfer roller guide
Exit roller
Laser unit
Laser glass
Cleaning the outside of the
machine
Clean the outside of the
machine
as
follows:
1
Pull the paper tray completely out of the
machine.
CAUTION
If toner scatters and your hands or clothes
get dirty, immediately wipe or wash it off
with cold water.
CAUTION
Use neutral detergents. Cleaning with
volatile liquids such as thinner or
benzine will damage the outside
surface of the machine.
Do not use cleaning materials that
contain ammonia.
Do not use isopropyl alcohol to remove
dirt from the control panel. It may crack
the panel.
Troubleshooting and routine maintenance
C - 21
C
2
Wipe the outside of the machine with a
soft cloth to remove dust.
3
Remove any paper that is stuck inside
the paper tray.
4
Wipe the inside and the outside of the
paper tray with a soft cloth to remove
dust.
5
Re-load the paper and put the paper tray
firmly back in the machine.
Cleaning the scanner glass
Turn off the machine’s power switch and lift
the document cover. Clean the scanner glass
and white plastic surface underneath the
document cover with isopropyl alcohol on a
soft lint-free cloth.
In the ADF unit, clean the white plastic bar
and the scanner glass strip under it with
isopropyl alcohol on a lint-free cloth.
White Plastic
Surface
Scanner
Glass
Document
Cover
Glass Strip
White
Plastic Bar
Chapter C
C - 22
Cleaning to prevent paper
jams
When you clean the inside of the machine,
pay attention to the following:
1
Turn off the machine’s power switch.
Unplug the telephone line cord first, and
then unplug the power cord from the
electrical socket. Open the back cover
of the machine.
2
Clean the registration roller and the
paper pick-up roller with a dry soft,
lint-free cloth to prevent paper jams.
WARNING
The fusing unit and the parts around it
are hot! Never touch the shaded areas
shown below.
Be careful not to inhale the toner.
CAUTION
When you clean parts inside the
machine, use a clean, dry soft, lint-free
cloth. Do not use Isopropyl alcohol.
If your clothes are smeared with toner,
wipe off the toner with a dry cloth.
Immediately wash your clothes in cold
water to avoid stains.
Never touch or clean the transfer roller
because print quality may be adversely
affected.
Troubleshooting and routine maintenance
C - 23
C
3
Clean the transfer roller unit and the
transfer roller guide with a dry soft,
lint-free cloth to prevent paper jams.
4
Clean the exit roller. This will help to
prevent paper jams at the paper exit and
dirt from appearing on your printouts.
5
Close the back cover.
6
Plug the machine’s power cord back into
the electrical socket first, and then plug
in the telephone line cord.
WARNING
Be careful you do not break the
actuator while cleaning the registration
roller and paper pick-up roller.
Make sure you do not put too much
pressure on the registration roller and
paper pick-up roller. This could
damage them and cause poor print
quality.
Chapter C
C - 24
Cleaning the laser glass
1 Turn off the machine’s power switch.
Unplug the telephone line cord first, and
then unplug the power cord from the
electrical socket.
2
Open the scanner unit.
3
Open the inside cover so that it latches
under the scanner unit.
4
To release the lock, push the green belt
cartridge lock levers that are on both
sides inwards.
5
Remove the OPC belt cartridge from the
machine.
6
Place the OPC belt cartridge on a flat
surface and cover the shiny green OPC
belt with a piece of paper to prevent
exposing it to light.
CAUTION
Do not touch the OPC belt surface with
your hands.
Do not expose the OPC belt cartridge
to bright room light or sunlight for more
than two minutes to avoid damaging
the belt.
Troubleshooting and routine maintenance
C - 25
C
7
Open the front cover of the machine.
8
Take all the toner cartridges out of the
machine.
9
Clean the surface of the laser unit with a
dry soft, lint-free cloth.
0
Open the laser glass cover.
A
Clean the surface of the laser glass with
a dry soft, lint-free cloth.
B
Close the laser glass cover.
C
Put all the toner cartridges and the OPC
belt cartridge back in the machine. Do
not try to push or lock the new toner
cartridge in. It must rest loosely in the
guide rails.
D
Close the front cover and the inside
cover, and then close the scanner unit.
E
Plug the machine’s power cord back into
the electrical socket first, and then plug
in the telephone line cord. Turn on the
machine’s power switch.
WARNING
Do not use volatile liquids such as thinner
or benzene for cleaning the laser glass.
This might cause poor print quality.
Chapter C
C - 26
Replacing the consumable items
You will need to replace the following consumable items regularly. When the time comes to
replace consumable items, the following messages will appear on the LCD.
The machine will stop printing when the following maintenance messages appear on the LCD.
The following are maintenance messages that appear on the LCD in the Ready mode. These
messages provide advanced warnings to replace the consumable items before they run out. To
avoid any inconvenience, you may wish to buy spare consumable items before the machine stops
printing.
Note
The toner cartridges that come supplied with this machine are starter toners.
Starter toners, are toner cartridges with approx. half the page yield of the standard toner cartridge,
approx. 5,000 pages (Black) and approx. 3,000 pages (Cyan, Magenta and Yellow) at
approximately 5% print coverage (A4 or Letter size).
LCD messages Consumable item
to replace
Approximate life
1
How to replace Order
No.
Toner cartridge
X = C, M, Y, K
C = Cyan,
M = Magenta,
Y = Yellow,
K = Black
10,000 pages (Black)
2
6,600 pages (Cyan,
Magenta, Yellow)
2
See Toner
empty message
on page C-29.
TN-04BK
TN-04C
TN-04M
TN-04Y
Waste toner pack 12,000 images See Waste
toner pack full
message on
page C-31.
WT-4CL
LCD message Consumable part
to replace
Approximate life
1
How to replace Order
No.
Toner cartridge
X = C, M, Y, K
C = Cyan,
M = Magenta,
Y = Yellow,
K = Black
10,000 pages (Black)
2
6,600 pages (Cyan,
Magenta, Yellow)
2
See Toner
nearly empty
message on
page C-28.
TN-04BK
TN-04C
TN-04M
TN-04Y
Toner Empty X
Waste Toner Full
Toner Low X
Troubleshooting and routine maintenance
C - 27
C
The following are maintenance messages that appear alternatively with the normal message on
the upper row of the LCD when the machine is in the Ready mode. These messages advise you
that you will need to replace each of the consumable items as soon as possible, since the
consumable item’s end of life has been reached. The machine will continue printing when any of
these messages appear on the LCD.
1
Definition of pages: actual output page number.
Definition of images:
If the image on a page contains only one colour of either Cyan, Magenta, Yellow or Black =>1 image,
two colours => 2 images, three colours => 3 images, four colours => 4 images.
2
At 5% coverage print (A4 or Letter size).
LCD messages Consumable part
to replace
Approximate life
1
How to replace Order
No.
Waste toner pack 12,000 Images See C-31. WT-4CL
OPC belt cartridge 60,000 images
(Continuously printed)
See C-33. OP-4CL
Fusing unit 60,000 pages
2
See C-35. FP-4CL
Transfer belt
cleaner
Transfer roller
Paper pick-up roller
Separator pad
Transfer belt
120,000 pages
2
Call your
Brother dealer
or Brother
Customer
Service to
replace the
120K kit.
Paper feeding kit 2.
(Paper pick-up
roller
Separator pad)
Call your dealer
or Brother
Customer
Service to
replace the
paper feeding
kit 2.
Near Waste Toner
Replace OPC Belt
Replace Fuser
Replace 120K Kit
Replace PF Kit2
Chapter C
C - 28
Note
Discard the used consumable item according to local regulations, keeping it separate from
domestic waste. If you have questions, call your local waste disposal office. Be sure to re-seal
the consumable item tightly so that the material inside does not spill.
We recommend placing used consumable items on a piece of paper or cloth to prevent
accidentally spilling or scattering the material inside.
If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
The projected life for each of the items listed is based on an average of 5% coverage of the
printable area using any colour toner cartridge. Frequency of replacement will vary depending
on the complexity of printed pages, percentage of coverage and type of media used.
Toner cartridges
A new toner cartridge contains enough toner
to print approx. 10,000 pages for Black and
approx. 6,600 pages for Cyan, Magenta and
Yellow A4 or Letter-size single-sided pages
at about 5% coverage.
Note
The amount of toner used varies
depending on how much print is on the
page and the print density setting.
If you change the print density setting for
lighter or darker printing, the amount of
toner that is used will change.
Toner nearly empty message
Check printed pages, page counter, and
display messages regularly. If you see the
message below, the machine has nearly run
out of the indicated toner or the indicated
toner is not evenly distributed inside the
cartridge.
X = C, M, Y, K
C stands for Cyan, M stands for Magenta and
Y stands for Yellow, K stands for Black.
Although you can print approx. 300 (Black)
and approx. 500 (Cyan, Magenta and Yellow)
additional pages (at 5% coverage) after the
Toner Low message first appears, replace
the toner cartridge with a new one before it
becomes completely empty.
Toner Low X
Troubleshooting and routine maintenance
C - 29
C
Toner empty message
When the following message appears on the
LCD and the machine stops printing, you
need to replace the toner cartridge.
Replacing a toner cartridge
The toner cartridge can print approx. 10,000
pages for Black, 6,600 pages for Cyan,
Magenta and Yellow. When the toner
cartridge is running low, the LCD show the
below message. X shows the toner colour
that is nearly empty. (C = Cyan, M = Magenta,
Y = Yellow, K = Black) When the toner
becomes empty, this message will change to
Toner Empty X.
Actual page count will vary depending on
your average type of document (i.e., standard
letter, detailed graphics).
Note
We recommend that you clean the machine
when you replace a toner cartridge.
WARNING
Do not put the toner cartridge into a fire. It
could explode.
Toner Empty X
Toner Low X
CAUTION
Brother machines are designed to work
with toner of a particular specification
and will work to a level of optimum
performance when used with genuine
Brother branded toner cartridges.
Brother cannot guarantee this optimum
performance if toner or toner cartridges
of other specifications are used.
Brother does not therefore recommend
the use of cartridges other than
genuine Brother branded cartridges
with this machine. If damage is caused
to any part of this machine as a result
of using other manufacturer’s products
with this machine, any repairs required
as a result may not be covered by the
warranty.
Wait to unpack the toner cartridge until
immediately before you install it in the
machine. If a toner cartridge is left
unpacked for a long period of time, the
toner life is shortened.
Chapter C
C - 30
How to replace a toner cartridge
1 Open the front cover of the machine.
2
Pull out the used toner cartridge.
3
Take the new toner cartridge out of the
box.
Note
Discard the used toner cartridge
according to local regulations, keeping it
separate from domestic waste. You can
also check our ecology website
www.brothergreen.co.uk for recycling
information.
Be sure to seal the toner cartridge tightly
so toner powder does not spill out of the
cartridge. If you have questions, call your
local waste disposal office.
4
Hold the cartridge level with both hands
and gently rock it from side to side three
to four times to spread the toner evenly
inside the cartridge. Remove the tape
labeled REMOVE and the orange
protective cover from the new toner
cartridge.
Note
Wait to unpack the toner cartridge until
immediately before you put it in the
machine. If toner cartridges are left
unpacked for a long time, the toner life will
be shortened.
Put the toner cartridge into the machine
immediately after you have removed the
protective cover. To prevent degradation
to the print quality, do not touch the
shaded parts shown.
CAUTION
Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
Troubleshooting and routine maintenance
C - 31
C
5
Put in the new toner cartridge by
positioning it in the guide. Slide it gently
into the machine. Do not try to push or
lock the new toner cartridge in; it must
rest loosely in the guide rails and will
automatically be positioned properly
when the front cover is closed. Note that
each colour cartridge is individually
keyed to prevent improper installation.
Match each cartridge colour label to the
same colour label on the machine.
6
Close the front cover.
Waste toner pack
After you have printed approximately 12,000
images at 5% coverage, you must change the
waste toner pack. When the waste toner pack
is nearly full a warning message will be
displayed.
Waste toner pack full message
When the waste toner pack is full, the
following message appears on the LCD and
the machine will stop printing. When you see
this message, you must replace the waste
toner pack.
CAUTION
Do not stand a toner cartridge on its end or
turn it upside down.
K
Y
M
C
K
Y
M
C
WARNING
Do not re-use the waste toner pack.
Do not put the waste toner pack into a
fire. It could explode.
Be careful not to spill the toner. Do not
inhale or allow it to get into your eyes.
Near Waste Toner
Waste Toner Full
Chapter C
C - 32
Replacing the waste toner pack
1
Open the front cover of the machine.
2
Remove the waste toner pack from the
holder at the lower right hand side of the
machine. Be careful not to spill the
toner.
3
Take the cap off the new waste toner
pack, and put the cap on the used waste
toner pack.
Note
When you discard the used waste toner
pack, place it in the plastic bag included
with the replacement waste toner pack.
Discard the used waste toner pack
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
4
Put the new waste toner pack into the
waste toner pack holder.
5
Close the front cover.
CAUTION
Handle the waste toner pack carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
Troubleshooting and routine maintenance
C - 33
C
OPC belt cartridge
Replace OPC belt cartridge message
When the OPC belt cartridge runs out, the
following message appears on the LCD.
When you see this message, you must
replace the OPC belt cartridge:
Replacing the OPC belt cartridge
(OP-4CL)
1
Turn off the machine’s power switch.
2
Open the scanner unit.
3 Open the inside cover so that it latches
under the scanner unit.
4
To release the lock, push the green belt
cartridge lock levers on both sides
inwards.
WARNING
Do not touch the green film of the OPC
belt cartridge. If you touch it, it could
degrade print quality.
Do not expose the OPC belt cartridge
to bright room light or sunlight for more
than two minutes to avoid damaging
the belt.
Damage caused by improper handling
of the OPC belt cartridge may void your
warranty.
Replace OPC Belt
Chapter C
C - 34
5
Remove the OPC belt cartridge from the
machine.
6
Remove the tension release pins from
both sides of the new OPC belt
cartridge.
7
Remove the protective sheet from the
new OPC belt cartridge. Do not touch
the green part of the OPC belt cartridge.
8
Put the new OPC belt cartridge into the
machine guides with the flat side facing
you.
9
To lock the cartridge into the machine,
push the belt cartridge lock levers that
are on both sides of the OPC belt
cartridge outwards.
0
Close the inside cover, and then close
the scanner unit.
A
Turn the machine’s power switch back
on.
Troubleshooting and routine maintenance
C - 35
C
Reset the OPC Belt life counter
1 Press Menu/Set, 7, 4.
2
Press or to select OPC Belt and
press Menu/Set.
The confirmation message appears on
the LCD.
3
Press 1 to reset the life counter.
OR
Press 2 to cancel.
Fusing unit
Replace fusing unit message
When the following message appears on the
LCD, you must replace the fusing unit.
OPC Belt
1.Reset 2.Exit
WARNING
The fusing unit and the parts around
it are hot! Be sure to wait until the
fusing unit has cooled down
sufficiently before replacing the
fusing unit. If you touch the hot parts,
you might get injured.
Replace Fuser
Chapter C
C - 36
Replacing the fusing unit
1 Turn off the machine’s power switch. To
avoid injury, wait until the machine has
cooled down sufficiently before you
replace the fusing unit.
2
Open the back cover (1) and the
scanner unit (2) of the machine.
3
To release the fusing unit from the
machine, release the lock levers that are
on both sides of the fusing unit.
4
Hold the handles on both sides as you
take the fusing unit out of the machine.
5
Put the new fusing unit into the machine.
Be sure to insert the fusing unit
completely into the machine.
Troubleshooting and routine maintenance
C - 37
C
6
Secure the fusing unit with the two lock
levers that are on both sides of the
fusing unit.
7
Move the fusing unit pressure release
levers to the Set position.
8
Close the scanner unit and the back
cover.
9
Turn the machine’s power switch back
on.
Reset the Fusing Unit life counter
1 Press Menu/Set, 7, 4.
2
Press or to select Fusing Unit
and press Menu/Set.
The confirmation message appears on
the LCD.
3
Press 1 to reset the life counter.
OR
Press 2 to cancel.
CAUTION
Please be careful when replacing the
fusing unit. Do not put pressure on the
fusing unit; it should go in easily. If it does
not, make sure the fusing unit connector is
free to move.
Do not apply force! It could damage both
the fusing unit and the machine.
Fusing Unit
1.Reset 2.Exit
Chapter C
C - 38
Replacing the transfer belt
cleaner
1
Turn off the machine’s power switch.
2
Open the scanner unit.
3
Open the inside cover of the machine so
that it latches under the scanner unit.
4
Remove the transfer belt cover.
5
Remove the transfer belt cleaner by
grasping the handle and lifting it up.
6
Clean the area where the new transfer
belt cleaner is to be installed with a dry
cotton cloth.
CAUTION
Both ends of the transfer belt cleaner roller
consist of metal bearings that connect the
bias element to the power supply. These
must be connected properly when you
install the transfer belt cleaner. Be sure to
check how to connect them properly by
looking at the old transfer belt cleaner
before you begin replacement.
Troubleshooting and routine maintenance
C - 39
C
7
Put the new transfer belt cleaner into the
machine by gently placing the brass
bearings into the guides, and then
pushing the handle down until the
bearings click into place. Make sure the
transfer belt cleaner is free to move
slightly upwards (rotating slightly around
the bearings) in the housing after you
have installed it.
8
Put the transfer belt cleaner cover back
in, and then close the top cover.
9
Close the inside cover, and then close
the scanner unit.
0
Turn the machine’s power switch back
on.
Replacing the transfer roller
1 Turn off the machine’s power switch.
2
Open the back cover of the machine.
3
Release the transfer roller lock levers on
the right and left-hand sides, and then lift
the levers to release the transfer roller.
4
Take out the transfer roller by gently
pulling the right-hand side up and sliding
the transfer roller to the right.
Chapter C
C - 40
5
Put in the new transfer roller by holding
the lock levers of the transfer roller and
adjusting the angle of the transfer roller
lever shafts (both sides) to match the
transfer unit grooves. Put the transfer
roller onto the shafts and place the roller
onto the springs as shown below:
6
Push the lock levers down to lock the
transfer roller into place.
7
Close the back cover.
8
Turn the machine’s power switch back
on.
Machine Information
Viewing the Serial Numbers
You can view the machine’s serial number on
the LCD.
1
Press Menu/Set, 7, 1.
2
Press Stop/Exit.
Checking the Page Counters
You can view the machine’s page counters
for copies, printer pages, reports and lists,
faxes or a summary total.
1
Press Menu/Set, 7, 2.
2
Press or to select Total, Copy,
Print or List/Fax.
3
Press Stop/Exit.
Lock levers
Transfer roller shaft
Spring
Serial No.
XXXXXXXXX
Machine Info.
2.Page Counter
Page Counter
Total :XXXXXX
Page Counter
Copy :XXXXXX
Page Counter
Print :XXXXXX
Page Counter
List/Fax :XXXXXX
Troubleshooting and routine maintenance
C - 41
C
Checking remaining life of
parts
You can view the remaining life of these parts
on the LCD.
1 Press Menu/Set, 7, 3.
2
Press or to select
1.OPC Belt Life, 2.Fuser Life,
3.120K Kit Life or
4.PF KIT2 Life.
Press Menu/Set.
3
Press Stop/Exit.
Note
The life check of a part will be accurate only if
you have reset that part’s life counter when
you installed a new part.
It will not be accurate if you have reset that
part’s life counter during the life of a used
part.
Packing and shipping
the machine
When you transport the machine, use the
packing materials that came with your
machine. If you do not pack the machine
properly, you could void your warranty. The
machine should be adequately insured with
the carrier.
1
Turn off the machine’s power switch.
2
Unplug first the telephone line cord from
the telephone socket, then any interface
cables, and then unplug the power cord
from the electrical socket.
3
Open the scanner unit and the inside
cover of the machine so that it latches
under the scanner unit.
4
Push both green OPC belt cartridge lock
levers inwards.
Machine Info.
3.Parts Life
OPC Belt Life
Remaining:XXX%
Chapter C
C - 42
5
Remove the OPC belt cartridge from the
machine, place it in the original plastic
bag.
6
Open the front cover of the machine.
Pull out all the toner cartridges and the
waste toner pack from the machine.
7
To avoid any toner spills, plug the waste
toner hole located at the bottom right
inside of the machine with the supplied
protective sponge.
8
Remove the tape from the supplied
protective sponge and cover the
opening of the waste toner pack as
shown in the illustration.
9
Put the waste toner pack back in the
machine.
Troubleshooting and routine maintenance
C - 43
C
0
Close the front cover, inside cover and
scanner unit.
A
Attach an original orange protective
cover to each of the toner cartridges.
Secure it with tape. Put each toner
cartridge in a separate plastic bag.
B
Put the toner cartridges and the OPC
belt cartridge into the accessory box,
and then close it.
C
Two people should put the machine into
the plastic bag, and then put the
machine into the original carton.
D
Put the two Styrofoam pieces on top of
the machine and then put the accessory
box on top of the Styrofoam.
E
Close the carton and tape it shut.
LOCK
D - 1
D
Optional accessories
and supplies
Lower tray unit (LT-27CL)
See Lower tray unit (LT-27CL) on page D-1.
SO-DIMM memory
See
SO-DIMM
on page D-3.
Lower tray unit (LT-27CL)
The lower tray unit (Tray 2) is an optional
device that can hold up to 530 sheets of extra
paper (80 g/m
2
). You can put Letter, A4, B5
(JIS and ISO) or Executive size (176 x 250 to
215.9 x 297 mm) paper in this tray. If you
want to buy the optional lower tray unit, call
the dealer you bought the machine from.
How to install the lower tray unit
1
Turn off the machine's power switch.
Then, unplug the telephone line cord
from the telephone socket.
2
Unplug the power cord from the
electrical socket. Disconnect the
interface cable from the machine.
3
Place the lower tray unit on a flat table,
and then remove the protective parts.
4
Remove the paper tray from the lower
tray unit.
Optional accessories
WARNING
This machine is heavy and weighs
approximately 34.5 kg. To prevent
injuries, use at least two people to lift
the machine.
When you lift the machine make sure
you use the handholds at the bottom
four corners of the machine.
When placing the machine on top of
the lower tray unit, be careful not to
catch your fingers between them.
Do not carry the machine when the
lower tray unit is attached.
CAUTION
When moving or lifting this machine, keep
the machine flat. To avoid spills, you must
first remove the toner cartridges and waste
toner pack.
Optional accessories
D - 2
D
5
Remove the protective parts and then
put the paper tray back in the lower tray
unit.
6
Check the two alignment pins on the
lower tray unit. Use two people to lift the
machine and place it on top of the lower
tray unit. Make sure you use the
handholds at the bottom four corners of
the machine. Check that the pins are
properly inserted into the machine.
Check that the connector is inserted.
7
Install the two stopper fittings on the
right and left hand sides of the lower tray
unit.
8
Cover the gap on the right hand side
with the right-hand side cover by first
inserting the hook at the back. Cover the
gap on the left hand side with the
left-hand side cover by first inserting the
hook at the back.
Close both of the side covers by putting
the notch over the hook of the lower tray
unit.
9
To level the machine, adjust the feet of
the lower tray unit at the front and back
on the right-hand side. Turn the feet to
move them up or down until they touch
the work surface and the tray unit is
level.
Turn the lock screw on each foot to
secure it.
Chapter D
D - 3
Putting paper in the lower tray unit
After you have installed the lower paper tray,
you can put paper in it the same way you put
paper in the upper paper tray.
SO-DIMM
The memory board is installed on the main
controller board inside the machine. When
you add the optional memory board, it
increases the performance for both copier
and printer operations, and lets you store
more fax messages.
The machine has 64 MB of standard memory
and a slot for optional additional memory. The
memory can be expanded up to a total of 576
MB by installing a commercially available
SO-DIMM (Dual In-line Memory Module).
The machine uses memory modules that are:
144 pins, no-parity, SDRAM with 64 MB or
more.
The machine is not compatible with Extended
Data Output (EDO) DIMM.
The following SO-DIMM sizes can be
installed:
64 MB Buffalo Technology VN133-64M
128 MB Buffalo Technology VN133-128M
256 MB Buffalo Technology VN133-256M
512 MB Buffalo Technology VN133-512M
In general, SO-DIMM must have the following
specifications:
Type: 144 pin and 64 bit output
CAS latency: 2 or 3
Clock frequency: 100 MHz or more
Capacity: 64 MB to 512 MB
DRAM type: SDRAM
Improper Setup
Do not put transparencies, labels or
envelopes in the paper tray of the optional
lower tray unit. This might cause paper
jams.
Optional accessories
D - 4
D
The machine’s standard memory can vary
depending on the machine model and the
country.
There might be some SO-DIMMs that will
not work with this machine.
For more information, call the dealer you
bought the machine from or Brother
Customer Service.
For the latest information, visit the Brother
Solutions Center at
http://solutions.brother.com
Installing additional memory
1
Turn off the machine's power switch.
2
Unplug first the telephone line cord from
the telephone socket, and then unplug
the power cord from the electrical
socket.
3
Unscrew the screw holding the side
cover, and then slide the side cover to
remove it.
4
Unscrew the screw holding the metal
shield plate, and then remove the metal
shield plate.
5
Unpack the SO-DIMM and hold it by the
edges.
WARNING
Make sure you turn the machine
OFF and unplug the machine before
you install or remove the SO-DIMM.
Installing optional accessories
without unplugging the machine
could result in electric shock hazard.
CAUTION
SO-DIMM boards can be damaged by
even a small amount of static electricity.
Do not touch the memory chips or the
board surface. Wear an antistatic wrist
strap when you install or remove the
board. If you do not have an antistatic wrist
strap, keep touching the bare metal on the
machine.
Chapter D
D - 5
6
Hold the SO-DIMM with your fingers on
the side edges and your thumb on the
back edge. Align the notch on the
SO-DIMM with the protrusions with the
SO-DIMM slot. (Check that the locks on
each side of the DIMM slot are open or
facing outwards.)
7
Press the SO-DIMM straight into the slot
(press firmly). Make sure the locks on
each side of the SO-DIMM click into
place.
Note
To remove the SO-DIMM, open the retaining
clips on both sides of the SO-DIMM by
pushing them outward, grasp both edges of
the SO-DIMM and pull it out straight.
8
Secure the metal plate with the screw.
9
Put the side cover back on by sliding it
into the guide rails, and then secure it
with the screw.
0
Reconnect the interface cable to your
computer. Then, plug the machine's
power cord back into the electrical
socket first, and then plug in the
telephone line cord. Turn on the
machine's power switch.
Note
To check that you have installed the
SO-DIMM properly, you can print the User
Settings listing that shows the current
memory size. To print the User Settings
listing, see How to print a report on page 9-2.
E - 1
E
E
Product description
General
Specifications
Memory Capacity 64 MB (expandable to 576 MB)
ADF (Automatic Document
Feeder)
Up to 35 pages
Paper Tray 250 Sheets (80 g/m
2
)
Printer Type Laser
Print Method Electrophotography by semiconductor laser beam scanning
LCD (Liquid Crystal Display) 16 characters x
2 lines
Power Source 220 - 240V 50/60Hz
Power Consumption Copying: Average 615 W
Sleep: Average 16 W
Standby: Average 155 W
Dimensions
482 mm
437 mm
534 mm
Chapter E
E - 2
Print media
Weight With OPC belt/Toner cartridges: 34.5 kg
Noise Operating: LWAd = 6.7 bels or less
Standby: LWAd = 5.4 bels or less
Temperature Operating: 10 - 32.5°C
Storage: 0 - 40°C
Humidity Operating: 20 to 80% (without condensation)
Storage: 10 to 90% (without condensation)
Paper Input Paper Tray
Paper type:
Thin, Plain, Thick, Thicker, Recycled paper or Transparencies
1
Paper size:
A4, Executive, A5, B5, COM10 and DL
For more details, see Acceptable paper and other media on page
2-1.
Paper Weight:
60 - 210 g/m
2
Up to 35 pages of 64 - 90 g/m
2
paper for ADF
Maximum paper tray capacity: Up to 250 sheets of 80 g/m
2
plain
paper or up to 50 transparencies
Paper Output Up to 250 sheets of A4 size plain paper
2
(Face down print delivery to the output paper tray)
1
For transparencies and labels, we recommend removing printed pages from the output paper tray immediately after
they exit the machine to avoid the possibility of smudging.
2
Based on the Recommended paper on page 2-1. The number of pages will vary depending on the paper being used.
Specifications
E - 3
E
Fax
Compatibility ITU-T Group 3
Coding System MH/MR/MMR/JPEG
Modem Speed Automatic Fallback: 33600 bps
Document Size ADF Width: 147.3 to 215.9 mm
ADF Height: 147.3 to 356 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Height: Max. 297 mm
Scanning Width Max. 208 mm
Printing Width Max. 208 mm
Grey Scale 256 levels
Polling Types Standard, Secure, Timer Sequential
Contrast Control Automatic/Light/Dark (manual setting)
Resolution • Horizontal 203 dot/inch (8 dot/mm)
• Vertical
Standard - 3.85 line/mm (Monochrome)
7.7 line/mm (Colour)
Fine - 7.7 line/mm (Monochrome)
7.7 line/mm (Colour)
Photo - 7.7 line/mm (Monochrome)
Superfine - 15.4 line/mm (Monochrome)
One-Touch Dial 16 (8 x 2)
Speed-Dial 200 stations
Broadcasting 266 stations
Automatic Redial 3 times at 5 minute intervals
Auto Answer 0, 1, 2, 3 or 4 rings (For UK)
Communication Source Public switched telephone network.
Memory Transmission Up to 500
1
/400
2
pages
Out of Paper Reception Up to 500
1
/400
2
pages
1
“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
2
“Pagesrefers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
Chapter E
E - 4
Copy
Colour/Mono Colour/Monochrome
Document Size ADF Width: 147.3 to 215.9 mm
ADF Height: 147.3 to 356 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Height: Max. 297 mm
First Copy Approx. 20 seconds (Monochrome)
Approx. 30 seconds (Colour)
Multiple Copies Stacks or Sorts up to 99 pages
Reduce/Enlarge 25% to 400% (in increments of 1%)
Resolution Scan: Up to 600 x 300 dpi
Print: Up to 600 x 600 dpi
Specifications
E - 5
E
Scanner
Colour/Mono Colour/Black
TWAIN Compliant Yes (Windows
®
98/98SE/Me/2000 Professional/XP/
Windows NT
®
Workstation Version 4.0)
Mac OS
®
9.1 - 9.2/Mac OS
®
X 10.2.4 or greater
WIA Compliant Yes (Windows
®
XP)
1
Colour Depth 48 bit colour processing (Input)
24 bit colour processing (Output)
Resolution Up to 9600 x
9600 dpi (interpolated)
Scanner glass: Up to 1200 x
2400 dpi (optical)
ADF: Up to 1200 x 600 dpi (optical)
Document Size ADF Width: 147.3 to 215.9 mm
ADF Height: 147.3 to 356 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Height: Max. 297 mm
Scanning Width Max. 215.9 mm
Grey Scale 256 levels
1
Maximum 1200 x 1200 dpi scanning with Windows
®
XP (resolution up to 9600 x 9600 dpi can be selected by using the
Brother scanner utility)
Chapter E
E - 6
Printer
Interfaces
Emulations Brother Printing System for Windows
®
PCL6
BR-Script 3 (PostScript
®
3
Emulation)
Printer Driver Windows
®
98/98SE/Me/2000 Professional/XP/
Windows NT
®
Workstation Version 4.0 driver supporting Brother
Native Compression mode and bi-directional capability
Brother Colour Driver
for Mac OS
®
9.1 - 9.2/Mac OS
®
X 10.2.4 or greater
Resolution 600 x 600 dpi (Max. 2400 dpi class)
Print Quality Normal printing mode
Economy printing mode (Toner Save mode)
Print Speed Up to 31 pages/minute (A4 size) (Monochrome)
1
Up to 8 pages/minute (A4 size) (Colour)
1
First Print Average 13 seconds (Monochrome)
Average 19 seconds (Colour)
1
Based on Brother standard pattern.
Does not include the warm up time for the 1st printed page.
Interface Recommended Cable
Parallel A bi-directional shielded parallel cable that is IEEE 1284 compliant and
no longer than 2.0 m.
USB A USB 2.0 cable that is no longer than 2.0 m.
Your machine has a high-speed USB 2.0 interface.
The machine can also be connected to a computer that has a USB 1.1
interface.
LAN cable Ethernet UTP cable category 5 or greater.
(Cables are not included.)
Specifications
E - 7
E
Computer requirements
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System Version
Supported PC
Software
Functions
PC
Interface
Minimum
Processor
Minimum
RAM
Recommended
RAM
Available Hard Disk
Space
for
Drivers
for
Applications
Windows
®
Operating
System
98, 98SE
Printing,
Scanning
1
,
PC Fax
2,4
USB,
Parallel,
Ethernet
Pentium
®
II
or
equivalent
32 MB 128 MB
90 MB 130 MB
Me
USB,
Parallel,
Ethernet
NT
®
Workstation 4.0
Parallel,
Ethernet
64 MB 256 MB
2000 Professional
USB,
Parallel,
Ethernet
XP Home
XP Professional
USB,
Parallel,
Ethernet
128 MB 256 MB 150 MB 220 MB
XP Professional
x64 Edition
(Download from
http://solutions.brother.com)
USB,
Parallel,
Ethernet
AMD Opteron
AMD Athlon
64
Intel
®
Xeon
with
Intel
®
EM64T
Intel
®
Pentium
®
4
with Intel
®
EM64T
256 MB 512 MB 150 MB 220 MB
Macintosh
®
Operating
System
OS 9.1 - 9.2
Printing,
Scanning
1,3
,
PC Fax send
4
USB,
Ethernet
All base models meet
minimum
requirements.
64 MB
80 MB 200 MB
OSX 10.2.4
or greater
Printing,
Scanning,
PC Fax send
4
USB,
Ethernet
128 MB 160 MB
1
Network Scanning not supported in Windows NT
®
Workstation 4.0 and Mac OS
®
9.1 - 9.2.
2
PC Fax send only for network users.
3
Dedicated Scan to key not available for Mac OS
®
9.1 - 9.2.
4
PC Fax supports black & white faxing only.
For the latest driver updates,
access the
Brother Solutions Center at
http://solutions.brother.com
All registered trademarks referenced herein are the property of their respective companies.
Chapter E
E - 8
Consumable items
Replacement parts
Toner Cartridge Life Starter Toner Cartridges
Black: Approx. 5,000 pages
1
Yellow, Cyan and Magenta: Approx. 3,000 pages
1, 2
Replacement Toner Cartridges
(TN-04BK, TN-04Y, TN-04C, TN-04M)
Black: Approx. 10,000 pages
1
Yellow, Cyan and Magenta: Approx. 6,600 pages
1, 2
Waste Toner Pack Life
Expectancy (WT-4CL)
Up to 12,000 images
2
OPC Belt Life Expectancy
(OP-4CL)
Approx. 60,000 images by continuous printing
2
Fusing Unit Life Expectancy
(FP-4CL)
Approx. 60,000 pages
Transfer belt cleaner
(LM0590001)
Approx. 120,000 pages
2
Transfer roller
(LM0660001)
Approx. 120,000 pages
2
1
When printing on letter or A4 or Letter size paper at 5% print coverage.
2
Definition of pages: actual output page number.
Definition of images:
If the image on a page contains only one colour of either Cyan, Magenta, Yellow or Black =>1 image,
two colours => 2 images, three colours => 3 images, four colours => 4 images.
There are many factors that determine the actual consumable items’ life, such as temperature, humidity, type of paper,
toner you use and the number of pages per print job.
Specifications
E - 9
E
Network (LAN)
Note
SMTP/POP3 E-mail Services are required for Internet Fax.
BRAdmin Professional is not supported in Mac OS
®
.
BRAdmin Light is available for Mac OS
®
X 10.2.4 or greater.
For more information, please visit the Brother Solutions Center (http://solutions.brother.com)
LAN You can connect your machine to a network for the Internet FAX,
Network Printing, Network Scanning and PC Fax Send. Also included
is the Brother BRAdmin Professional Network Management software.
Support for Windows
®
98/98SE/Me/2000/XP/
Windows NT
®
Workstation Version 4.0
1
Mac OS
®
9.1 - 9.2/Mac OS
®
X 10.2.4 or greater
2
Ethernet 10/100 BASE-TX Auto Negotiation
Protocols TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS,
DNS Resolver, LPR/LPD, Custom Raw Port/Port9100, POP3,
SMTP Client, IPP, FTP Server, mDNS, TELNET, SNMP, HTTP, TFTP
Included Utilities:
BRAdmin Professional (Windows
®
)
1
Network Scanning is not available for Windows NT
®
Workstation Version 4.0.
2
Dedicated “Scan” key and direct Network Scanning supported in Mac OS
®
X 10.2.4 or greater.
F - 1
F
Glossary
ADF (automatic document feeder)
The document can be placed in the ADF
and scanned one page at a time
automatically.
Auto Reduction
Reduces the size of incoming faxes.
Automatic fax transmission
Sending a fax without picking up the
handset of an external phone.
Automatic Redial
A feature that enables your machine to
redial the last fax number after five
minutes if the fax did not go through
because the line was busy.
Backup Print
Your machine prints a copy of every fax
that is received and stored in memory.
This is a safety feature so you will not lose
messages during a power failure.
Batch Transmission
As a cost saving feature, all delayed faxes
to the same fax number will be sent as one
transmission.
Beeper Volume
Volume setting for the beep when you
press a key or make an error.
Broadcasting
The ability to send the same fax message
to more than one location.
BT Call Sign
A service which allows you to have at least
two separate telephone numbers on one
phone line.
Cancel Job
Cancels a programmed job, like Delayed
Fax or Polling.
CNG tones
The special tones (beeps) sent by fax
machines during automatic transmission
to tell the receiving machine that a fax
machine is calling.
Coding method
Method of coding the information
contained in the document. All fax
machines must use a minimum standard
of Modified Huffman (MH). Your machine
is capable of greater compression
methods, Modified Read (MR), Modified
Modified Read (MMR) and JPEG, if the
receiving machine has the same
capability.
Communication error (or Comm.
Error)
An error during fax sending or receiving,
usually caused by line noise or static.
Compatibility group
The ability of one fax unit to communicate
with another. Compatibility is assured
between ITU-T Groups.
Contrast
Setting to compensate for dark or light
documents, by making faxes or copies of
dark documents lighter and light
documents darker.
Delayed Fax
Sends your fax at a specified time later
that day.
Dual Access
Your machine can scan outgoing faxes or
scheduled jobs into memory at the same
time it is sending a fax from memory or
receiving or printing an incoming fax.
ECM (Error Correction Mode)
Detects errors during fax transmission
and resends the pages of the fax that had
an error.
Glossary
F - 2
F
Extension phone
A telephone plugged into a separate wall
socket.
External phone
A TAD (telephone answering device) or
telephone that is connected to your
machine.
F/T Ring Time
The length of time that the Brother
machine rings (when the Receive Mode
setting is Fax/Tel) to notify you to pick up
a voice call that it answered.
Fax Detect
Enables your machine to respond to CNG
tones if you interrupt a fax call by
answering it.
Fax Forwarding
Sends a fax received into the memory to
another pre-programmed fax number.
Fax Journal
Lists information about the last 200
incoming and outgoing faxes. TX means
Transmit. RX means Receive.
Fax Receive Code
Press this code ( 5 1) when you answer
a fax call on an extension or external
phone.
Fax Storage
You can store received faxes in memory.
Fax tones
The signals sent by sending and receiving
fax machines while communicating
information.
Fax/Tel
You can receive faxes and telephone
calls. Do not use this mode if you are
using a telephone answering device
(TAD).
Fine resolution
Resolution is 203 x 196 dpi. It is used for
small print and graphs.
Grey scale
The shades of grey available for copying
and faxing photographs.
Group number
A combination of One-Touch and
Speed-Dial numbers that are stored in a
One-Touch key or Speed-Dial location for
Broadcasting.
Help list
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User’s Guide
with you.
Journal Period
The pre-programmed time period
between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting
the cycle.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during
On-Screen Programming and shows the
date and time when the machine is idle.
Manual fax
When you lift the handset of your external
telephone or press Tel/R so you can hear
the receiving fax machine answer before
you press Mono Start or Colour Start to
begin sending.
Menu mode
Programming mode for changing your
machine’s settings.
OCR (optical character recognition)
The bundled ScanSoft
®
OmniPage
®
(for
Windows
®
) and Presto!
®
PageManager
®
(for Macintosh
®
) software applications
convert an image of text to text that you
can edit.
Chapter F
F - 3
One-Touch
Keys on the machine’s control panel
where you can store numbers for easy
dialling.
You can store a second number on each
key if you press Shift and the One-Touch
key together.
Out of Paper Reception
Receives faxes into the machine’s
memory when the machine is out of paper.
Overseas Mode
Makes temporary changes to the fax
tones to accommodate noise and static on
overseas phone lines.
Pause
Allows you to place a 3.5 second delay in
the dialling sequence stored on
One-Touch keys and Speed-Dial
numbers. Press Redial/Pause as many
times as needed for longer pauses.
Photo resolution
A resolution setting that uses varying
shades of grey for the best representation
of photographs.
Polling
The process of a fax machine calling
another fax machine to retrieve waiting fax
messages.
Pulse
A form of rotary dialling on a telephone
line.
Quick Dial List
A listing of names and numbers stored in
One-Touch and Speed-Dial memory, in
numerical order.
Real Time Transmission
When memory is full, you can send faxes
in real time.
Remaining jobs
You can check which jobs are waiting in
memory and cancel jobs individually.
Remote Access Code
Your own four-digit code (--- ) that
allows you to call and access your
machine from a remote location.
Remote Retrieval Access
The ability to access your machine
remotely from a touch tone phone.
Resolution
The number of vertical and horizontal lines
per inch. See: Standard, Fine, Super Fine
and Photo.
Ring Delay
The number of rings before the machine
answers in
Fax Only and Fax/Tel
mode.
Ring Volume
Volume setting for the machine’s ring.
Scanning
The process of sending an electronic
image of a paper document into your
computer.
Search
An electronic, alphabetical listing of stored
One-Touch, Speed-Dial and Group
numbers.
Speed-Dial
A pre-programmed number for easy
dialling. You must press the
Search/Speed Dial key, #, and the
three-digit code, and Mono Start or
Colour Start to start the dialling process.
Standard resolution
203 x 97 dpi. It is used for regular size text
and quickest transmission.
Station ID
The stored information that appears on
the top of faxed pages. It includes the
sender’s name and fax number.
Super Fine resolution
203 x 392 dpi. Best for very small print and
line art.
Glossary
F - 4
F
TAD (telephone answering device)
You can connect an external TAD to your
machine.
Telephone Answer Code (for Fax/Tel
mode only)
When the machine answers a voice call, it
pseudo/double-rings. You can pick up at
an extension phone by pressing this code
(# 5 1).
Temporary settings
You can select certain options for each fax
transmission and copy without changing
the default settings.
Tone
A form of dialling on the telephone line
used for Touch Tone telephones.
Transmission
The process of sending faxes over the
phone lines from your machine to the
receiving fax machine.
User Settings
A printed report that shows the current
settings of the machine.
XMIT Verify (Transmission
Verification Report)
A listing for each transmission, that shows
its date, time and number.
G - 1
G
A
Access codes, storing and dialling ..........7-6
ADF (automatic document feeder) ........2-10
ADF cover ........................................... C-5
Answering machine (TAD) ......................3-6
connecting ............................................3-6
Apple
®
Macintosh
®
See Software User’s Guide on the
CD-ROM.
Automatic
fax receive ............................................6-1
Fax Detect .........................................6-5
fax redial ............................................... 7-2
B
Broadcasting ........................................... 5-3
setting up Groups for ............................ 7-5
C
Cancelling
Fax Forwarding ....................................8-1
jobs awaiting redial ...............................5-8
Paging .................................................. 8-5
Checking
for faxes in the memory ....................... C-4
machine information .......................... C-40
Cleaning
outside of machine ............................ C-20
scanner glass .................................... C-21
CNG tones .............................................. 1-7
Connecting
external TAD ........................................ 3-6
external telephone ................................3-5
Consumable items ........................C-26, E-8
Control panel overview .....................1-4, 1-5
ControlCenter2
See Software User’s Guide on the
CD-ROM.
Copy
brightness ...........................................11-7
colour .................................................11-7
colour adjust .......................................11-8
contrast ..............................................11-7
Enlarge/Reduce key ...........................11-4
enter Copy mode ................................11-1
multiple copies ....................................11-2
Options key ........................................ B-14
Out of Memory ....................................11-9
page layout .........................................11-5
poster ..................................................11-5
printable area ......................................11-1
quality .................................................11-3
single copy ..........................................11-1
sort ......................................................11-7
speed ..................................................11-3
Cordless phone .......................................6-7
Cover page
custom comments ................................5-9
for all faxes .........................................5-10
for next fax only ....................................5-9
printed form ........................................5-10
Credit card numbers ................................7-6
D
Date and Time .........................................3-1
Delayed Batch Transmission
Fax, stand-alone
delayed Batch ....................................5-8
Dialling
a pause .................................................7-3
access codes and credit card
numbers ................................................7-6
automatic fax redial ..............................7-2
Groups ..................................................5-3
manual ..................................................7-1
One-Touch ............................................7-1
Speed-Dial ............................................7-1
Dual Access .............................................5-2
E
ECM (Error Correction Mode) ..................1-7
Envelopes ................................................2-4
Equalization .......................................... C-19
Error messages on LCD
Comm. Error ........................................C-1
No Paper Fed ...................................... C-2
Not Registered ..............................7-1, C-2
Out of Memory .....................................C-2
while scanning a document .............11-9
Index
Index
G - 2
Unable to Init. ...................................... C-3
Unable to Print .................................... C-3
Unable to Scan ................................... C-3
Extension telephone, using ..............3-4, 6-6
External telephone, connecting ............... 3-5
F
Fax codes
changing .............................................. 6-5
Fax Receive Code ...............................6-6
Remote Access Code ..........................8-4
setting ..................................................8-4
Telephone Answer Code ..................... 6-6
Fax Forwarding
changing remotely .........................8-5, 8-6
programming a number ........................8-1
Fax Storage .............................................8-1
printing from memory ...........................6-6
turning on .............................................8-1
Fax, stand-alone
receiving ...............................................6-1
compatibility ................................... C-19
Fax Forwarding .................................8-1
from extension phone ....................... 6-6
reducing to fit on paper .....................6-4
retrieving from a remote site ............. 8-6
Ring Delay, setting ............................ 6-2
sending ................................................ 5-1
Broadcasting .....................................5-3
cancelling fax jobs in memory ........... 5-8
colour fax ..........................................5-2
compatibility ................................... C-19
contrast .............................................5-5
delayed .............................................5-7
enter Fax mode .................................5-1
Fax Detect .........................................6-5
from ADF ...........................................5-1
from memory (Dual Access) ......5-2, 7-2
from PC
See Software User’s Guide on the
CD-ROM.
from scanner glass ............................ 5-1
Out of Memory .................................. 5-3
overseas ...........................................5-7
Polled Transmit ...............................10-3
Polling .............................................10-1
printing a fax from the memory .........6-6
Real Time Transmission ...................5-6
reception into memory ...................... 6-4
redial ..................................................7-2
resolution ...........................................5-5
Station ID (fax header) ......................3-2
Fax/Tel mode
answering at extension phones ............6-6
double-ringing (voice calls) ...................6-3
F/T Ring Time .......................................6-3
Fax Receive Code ................................6-6
receiving faxes .....................................6-7
Ring Delay ............................................6-2
Telephone Answer Code ......................6-6
Fusing unit ............................................ C-35
G
Grey scale .......................................E-3, E-5
Groups for Broadcasting ..........................7-5
H
HELP
LCD messages .................................... B-1
using navigation keys ....................... B-2
Menu Table ..................................B-1, B-3
J
Jams
document ............................................. C-5
paper ................................................... C-6
L
Labels ......................................................2-6
LCD (liquid crystal display) ..............B-1, B-2
Lower tray (option) ..................................D-1
loading paper ....................................... D-3
M
Machine information .............................C-40
Macintosh
®
See Software User’s Guide on the
CD-ROM.
Maintenance, routine ............................ C-20
replacing
fusing unit .......................................C-35
OPC belt cartridge .......................... C-33
toner cartridges .................... C-28, C-29
transfer belt cleaner ........................ C-38
G - 3
transfer roller .................................. C-39
waste toner pack ............................ C-31
Manual
dialling ..................................................7-1
receive ..................................................6-1
Manual transmission ............................... 5-3
Memory
adding SO-DIMM (option) ................... D-3
installing ........................................... D-4
Memory Security .....................................4-3
Memory Storage ......................................B-1
Menu Table .............................................B-1
Mode, entering
Copy ...................................................11-1
Fax .......................................................5-1
Scan .....................................................1-4
Multi-line connections (PBX) ................... 3-5
N
Networking
printing
See Software User’s Guide on the
CD-ROM.
scanning
See Software User’s Guide on the
CD-ROM.
O
One-Touch
changing ............................................... 7-4
setting up ..............................................7-3
using .....................................................7-1
Options (accessories)
lower tray unit ...................................... D-1
SO-DIMM ............................................ D-3
Options key ...........................................B-14
Out of Memory message ......................... 5-3
P
Packing and shipping the machine ...... C-41
Paging
programming your pager number .........8-1
Paper ............................................... 2-1, E-2
how to load ...........................................2-8
size .......................................................3-9
size of document ................................2-10
type ...................................................... 3-9
PaperPort
®
See Software User’s Guide on the
CD-ROM.
PC Faxing
See Software User’s Guide on the
CD-ROM.
Phone Line
connections ..........................................3-6
difficulties ...........................................C-10
multi-line (PBX) .....................................3-5
Polling ....................................................10-1
Polled Transmit ...................................10-3
Secure .............................................10-4
Polling Receive ...................................10-1
Secure .............................................10-1
Sequential .......................................10-2
Timer ...............................................10-2
Poster ....................................................11-5
Power failure ........................................... B-1
Print
difficulties ...........................................C-10
drivers .................................................. E-6
fax from memory ...................................6-6
from PC
See Software User’s Guide on the
CD-ROM.
paper jams ........................................... C-6
quality ..................................2-1, 3-9, C-15
report ....................................................9-2
resolution ............................................. E-6
specifications ....................................... E-6
Programming your machine ............B-1, B-2
Q
Quick-Dial
Access codes and credit card numbers
setting up ...........................................7-6
Broadcasting .........................................5-3
using Groups .....................................5-3
Group dial
changing ............................................7-4
setting up Groups for Broadcasting ...7-5
One-Touch dial
changing ............................................7-4
setting up ...........................................7-3
using ..................................................7-1
Search ..................................................7-2
Index
G - 4
Speed-Dial
changing ...........................................7-4
setting up ..........................................7-4
using .................................................7-1
R
Receive Mode ......................................... 6-1
External TAD ........................................6-1
Fax Only ...............................................6-1
Fax/Tel ................................................. 6-1
Manual ................................................. 6-1
Redial/Pause key .............................7-2, 7-3
Reducing
copies ................................................. 11-4
incoming faxes ..................................... 6-4
Remote Retrieval ....................................8-4
access code ......................................... 8-4
commands ...........................................8-5
getting your faxes .................................8-6
Remote Setup
See Software User’s Guide on the
CD-ROM.
Reports ....................................................9-1
Fax Journal .......................................... 9-2
Journal Period ...................................9-1
Help List ...............................................9-2
how to print .......................................... 9-2
Network Configuration ......................... 9-2
Quick-Dial List ......................................9-2
Transmission Verification .....................9-1
User Settings ....................................... 9-2
Resolution
copy .....................................................E-4
fax (Standard, Fine, SuperFine,
Photo) ..................................................E-3
print ......................................................E-6
scan .....................................................E-5
setting for next fax ................................5-5
Ring Delay, setting ..................................6-2
S
Safety Instructions ...........................A-3, A-5
Scanning
See Software User’s Guide on the
CD-ROM.
Setting Lock ............................................ 4-1
Sleep Time ..............................................3-8
Speed-Dial
changing ...............................................7-4
setting up ..............................................7-4
using .....................................................7-1
T
TAD (telephone answering device),
external .............................................3-6, 6-1
connecting ............................................3-6
receive mode ........................................6-1
recording OGM .....................................3-7
Tel/R key .................................................1-5
Text, entering ........................................ B-15
special characters ............................. B-15
Transfer roller .......................................C-39
Transparency ...........................................2-6
Tray use, setting
copy ....................................................11-2
fax .........................................................6-3
Troubleshooting ...................................... C-1
document jam ...................................... C-5
if you are having difficulty
incoming calls .................................C-11
paper handling ................................C-13
phone line ....................................... C-19
printer difficulties ............................ C-12
printing ............................................C-10
paper jam ............................................ C-6
V
Volume, setting ......................................3-10
beeper ................................................3-10
ring .....................................................3-10
speaker ...............................................3-10
W
Waste toner pack .................................. C-31
Windows
®
See Software User’s Guide on the
CD-ROM.
H - 1
H
If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval
Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply
cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the
full benefit of your machine’s Fax Forwarding, and Remote Retrieval features.
Remote Retrieval Access card
Using Remote Access Code
1
Dial your fax number from a telephone or fax machine using
touch tone.
When your machine answers, immediately enter your
Remote Access Code (3 digits followed by ).
Your machine signals the kinds of messages it received:
1 long beep — Fax messages
No beeps — No messages.
After 2 short beeps, enter a command.
Press
9 0
to reset your machine when you finish.
Hang up.
2
3
4
5
6
1
4
Press
9 7 1
1 long beep — Fax messages
3 short beeps — No messages
C
HANGE
R
ECEIVE
M
ODE
Press
9 8
then for External TAD, press
1
.
Fax Only, press
3
.
Fax/Tel, press
2
.
E
XIT
R
EMOTE
O
PERATION
Press
9 0
.
CHECK RECEIVING STATUS
R
EMOTE
R
ETRIEVAL
A
CCESS
C
ARD
Fold Fold
H - 2
Press
Menu
/
Set
,
2
,
5
,
2
fax number where you want your fax messages forwarded
followed by .
Program Fax Forwarding Number, press
4
. Enter the new
Turn Fax Storage On
,
press
6
.
R
ETRIEVE A
F
AX
Press
9 6
then to
Retrieve all faxes, press
2
,
then enter the number of remote fax machine followed by .
After the beep, hang up and wait.
Erase all fax messages, press
3
.
Changing Remote Access Code
1
2
Enter a three-digit code using numbers 0-9, or .
The cannot be changed.
3
Press
Menu
/
Set
.
4
Press
Stop/Exit
.
Remote Commands
C
HANGE
F
AX
F
ORWARDING
S
ETTING
Press
9 5
.
then to Turn feature Off, press
1
.
Select Fax Forwarding, press
2
.
3
2
Fold Fold
This machine is approved for use in the country of purchase only, local
Brother companies or their dealers will only support machines purchased in
their own countries.
UK/IRE/SAF
Visit us on the World Wide Web
http://www.brother.com
138

Hulp nodig? Stel uw vraag in het forum

Spelregels
1

Forum

Brother-MFC-9420CN

Misbruik melden

Gebruikershandleiding.com neemt misbruik van zijn services uitermate serieus. U kunt hieronder aangeven waarom deze vraag ongepast is. Wij controleren de vraag en zonodig wordt deze verwijderd.

Product:

Bijvoorbeeld antisemitische inhoud, racistische inhoud, of materiaal dat gewelddadige fysieke handelingen tot gevolg kan hebben.

Bijvoorbeeld een creditcardnummer, een persoonlijk identificatienummer, of een geheim adres. E-mailadressen en volledige namen worden niet als privégegevens beschouwd.

Spelregels forum

Om tot zinvolle vragen te komen hanteren wij de volgende spelregels:

Belangrijk! Als er een antwoord wordt gegeven op uw vraag, dan is het voor de gever van het antwoord nuttig om te weten als u er wel (of niet) mee geholpen bent! Wij vragen u dus ook te reageren op een antwoord.

Belangrijk! Antwoorden worden ook per e-mail naar abonnees gestuurd. Laat uw emailadres achter op deze site, zodat u op de hoogte blijft. U krijgt dan ook andere vragen en antwoorden te zien.

Abonneren

Abonneer u voor het ontvangen van emails voor uw Brother MFC-9420CN bij:


U ontvangt een email met instructies om u voor één of beide opties in te schrijven.


Ontvang uw handleiding per email

Vul uw emailadres in en ontvang de handleiding van Brother MFC-9420CN in de taal/talen: Engels als bijlage per email.

De handleiding is 4,67 mb groot.

 

U ontvangt de handleiding per email binnen enkele minuten. Als u geen email heeft ontvangen, dan heeft u waarschijnlijk een verkeerd emailadres ingevuld of is uw mailbox te vol. Daarnaast kan het zijn dat uw internetprovider een maximum heeft aan de grootte per email. Omdat hier een handleiding wordt meegestuurd, kan het voorkomen dat de email groter is dan toegestaan bij uw provider.

Stel vragen via chat aan uw handleiding

Stel uw vraag over deze PDF

Andere handleiding(en) van Brother MFC-9420CN

Brother MFC-9420CN Installatiehandleiding - Nederlands - 40 pagina's

Brother MFC-9420CN Gebruiksaanwijzing - Nederlands - 183 pagina's

Brother MFC-9420CN Gebruiksaanwijzing - Nederlands - 82 pagina's

Brother MFC-9420CN Installatiehandleiding - Deutsch - 40 pagina's

Brother MFC-9420CN Gebruiksaanwijzing - Deutsch - 191 pagina's

Brother MFC-9420CN Installatiehandleiding - English - 40 pagina's


Uw handleiding is per email verstuurd. Controleer uw email

Als u niet binnen een kwartier uw email met handleiding ontvangen heeft, kan het zijn dat u een verkeerd emailadres heeft ingevuld of dat uw emailprovider een maximum grootte per email heeft ingesteld die kleiner is dan de grootte van de handleiding.

Er is een email naar u verstuurd om uw inschrijving definitief te maken.

Controleer uw email en volg de aanwijzingen op om uw inschrijving definitief te maken

U heeft geen emailadres opgegeven

Als u de handleiding per email wilt ontvangen, vul dan een geldig emailadres in.

Uw vraag is op deze pagina toegevoegd

Wilt u een email ontvangen bij een antwoord en/of nieuwe vragen? Vul dan hier uw emailadres in.



Info