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USER’S GUIDE
MFC-253CW
MFC-255CW
MFC-257CW
MFC-295CN
Version 0
UK/IRE/GEN
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-253CW, MFC-255CW, MFC-257CW
and MFC-295CN
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt; and
may support an insurance claim by you in the event of product loss
covered by insurance.
© 2009 Brother Industries, Ltd.
i
Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
ii
EC Declaration of Conformity
iii
Table of Contents
Section I General
1 General Information 2
Using the documentation....................................................................................... 2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing Documentation...................................................................................3
Accessing Brother Support (Windows
®
)................................................................5
Control panel overview ..........................................................................................6
2 Loading paper and documents 8
Loading paper and other print media.....................................................................8
Loading envelopes and postcards.................................................................10
Removing small printouts from the machine .................................................12
Printable area ................................................................................................13
Acceptable paper and other print media..............................................................14
Recommended print media ...........................................................................14
Handling and using print media.....................................................................15
Choosing the right print media.......................................................................16
Loading documents .............................................................................................18
Using the ADF (MFC-295CN only) ................................................................18
Using the scanner glass ................................................................................19
Scannable area .............................................................................................20
3 General setup 21
On/Off key ...........................................................................................................21
Turning the machine off.................................................................................21
Turning the machine on.................................................................................21
Mode Timer..........................................................................................................21
Paper settings......................................................................................................22
Paper Type....................................................................................................22
Paper Size .....................................................................................................22
Volume Settings................................................................................................... 22
Ring Volume..................................................................................................22
Beeper Volume..............................................................................................22
Speaker Volume............................................................................................23
Automatic Daylight Saving Time..........................................................................23
LCD display .........................................................................................................24
LCD Contrast.................................................................................................24
Sleep Mode .........................................................................................................24
4 Security features 25
TX Lock ...............................................................................................................25
Setting and changing the TX Lock password ................................................25
Turning TX Lock on/off ..................................................................................26
iv
Section II Fax
5 Sending a Fax 28
Entering Fax mode ..............................................................................................28
Faxing from the ADF (MFC-295CN only) ......................................................28
Faxing from the scanner glass ......................................................................28
Faxing Letter size documents from the scanner glass ..................................29
Colour fax transmission .................................................................................29
Cancelling a fax in progress ..........................................................................29
Broadcasting (Monochrome only)........................................................................29
Cancelling a Broadcast in progress...............................................................30
Additional sending operations..............................................................................30
Sending faxes using multiple settings ...........................................................30
Contrast .........................................................................................................31
Changing fax resolution.................................................................................31
Dual Access (Monochrome only)...................................................................32
Real Time Transmission................................................................................32
Overseas Mode .............................................................................................33
Checking and cancelling waiting jobs............................................................33
Sending a fax manually .................................................................................33
Out of Memory message ...............................................................................33
6 Receiving a Fax 34
Receive modes....................................................................................................34
Choosing the Receive Mode .........................................................................34
Using Receive Modes..........................................................................................35
Fax Only ........................................................................................................35
Fax/Tel...........................................................................................................35
Manual...........................................................................................................35
External TAD .................................................................................................35
Receive Mode settings ........................................................................................36
Ring Delay .....................................................................................................36
F/T Ring Time (Fax/Tel mode only)...............................................................36
Fax Detect .....................................................................................................37
Additional receiving operations............................................................................37
Printing a reduced incoming fax ....................................................................37
Out of Paper Reception.................................................................................37
v
7 Telephone and External devices 38
Voice Operations .................................................................................................38
Tone or pulse.................................................................................................38
Fax/Tel mode.................................................................................................38
Telephone services..............................................................................................38
Setting the Telephone Line Type...................................................................38
BT Call Sign (U.K. only).................................................................................39
Caller ID (U.K. and Ireland only)....................................................................40
Connecting an external TAD (telephone answering device)................................41
Connections...................................................................................................41
Recording an outgoing message (OGM) on an external TAD.......................41
Multi-line connections (PBX) .........................................................................42
External and extension telephones......................................................................42
Connecting an external or extension telephone ............................................42
Operation from extension telephones............................................................42
Using extension telephones (For U.K. only)..................................................43
Using a cordless external telephone .............................................................44
Using remote codes.......................................................................................44
8 Dialling and storing numbers 45
How to Dial .......................................................................................................... 45
Manual dialling...............................................................................................45
Speed Dialling ...............................................................................................45
Search ...........................................................................................................45
Fax Redial .....................................................................................................45
Storing numbers ..................................................................................................46
Storing a pause .............................................................................................46
Storing Speed Dial numbers..........................................................................46
Changing Speed Dial numbers......................................................................46
Setting up groups for broadcasting................................................................47
Combining Quick Dial numbers .....................................................................47
9 Printing Reports 48
Fax reports...........................................................................................................48
Transmission Verification Report...................................................................48
Fax Journal (activity report) ...........................................................................49
Reports ................................................................................................................49
How to print a report ......................................................................................49
vi
Section III Copy
10 Making copies 52
How to copy .........................................................................................................52
Entering Copy mode......................................................................................52
Making a single copy .....................................................................................52
Making multiple copies ..................................................................................52
Stop copying..................................................................................................52
Copy Options.......................................................................................................53
Changing copy speed and quality .................................................................54
Enlarging or reducing the image copied........................................................54
Making N in 1 copies or a poster (Page Layout) ...........................................55
Sorting copies using the ADF (Monochrome only) (MFC-295CN only).........57
Adjusting Brightness and Contrast ................................................................57
Paper options ................................................................................................58
Section IV Direct Printing
11 Printing photos from a memory card or
USB Flash memory drive 60
PhotoCapture Center™ Operations.....................................................................60
Printing from a memory card or USB Flash memory drive without a PC.......60
Scanning to a memory card or USB Flash memory drive without a PC ........60
Using PhotoCapture Center™ from your computer.......................................60
Using a memory card or USB Flash memory drive .......................................60
Memory cards, USB Flash memory drive and folder structures ....................61
Getting started .....................................................................................................62
How to print from a memory card or USB Flash memory drive ...........................63
Print Index (Thumbnails) ...............................................................................63
Printing Photos ..............................................................................................64
DPOF printing................................................................................................65
PhotoCapture Center™ print settings..................................................................66
Print speed and Quality .................................................................................66
Paper Options................................................................................................66
Adjusting Brightness and Contrast ................................................................67
Cropping ........................................................................................................67
Borderless printing.........................................................................................67
Date Print.......................................................................................................68
Scan to a memory card or USB Flash memory drive ..........................................68
Changing the image quality ...........................................................................69
Changing the monochrome file format ..........................................................69
Changing the colour file format......................................................................69
Understanding the Error Messages .....................................................................70
vii
12 Printing photos from a camera (MFC-295CN only) 71
Printing photos directly from a PictBridge camera...............................................71
PictBridge requirements ................................................................................71
Setting your digital camera ............................................................................71
Printing Images..............................................................................................72
DPOF printing................................................................................................72
Printing photos directly from a digital camera (without PictBridge)......................73
Printing Images..............................................................................................73
Understanding the Error Messages.....................................................................74
Section V Software
13 Software and Network features 76
Section VI Appendixes
A Safety and Legal 78
Choosing a location .............................................................................................78
To use the machine safely...................................................................................79
Important safety instructions..........................................................................84
IMPORTANT - For your safety ......................................................................85
LAN connection (MFC-295CN only)..............................................................85
Radio interference .........................................................................................85
EU Directive 2002/96/EC and EN50419........................................................86
International ENERGY STAR
®
Qualification Statement................................86
Legal limitations for copying ................................................................................87
Trademarks..........................................................................................................88
viii
B Troubleshooting and Routine Maintenance 89
Troubleshooting...................................................................................................89
If you are having difficulty with your machine ................................................89
Dial Tone detection........................................................................................96
Telephone line interference...........................................................................96
Error and maintenance messages.......................................................................97
Transferring your faxes or Fax Journal report .............................................102
Document jam (MFC-295CN only) .............................................................102
Printer jam or paper jam ..............................................................................103
Routine maintenance.........................................................................................106
Replacing the ink cartridges ........................................................................106
Cleaning the outside of the machine ...........................................................108
Cleaning the scanner glass .........................................................................109
Cleaning the machine’s printer platen .........................................................109
Cleaning the paper pick-up rollers...............................................................110
Cleaning the print head ...............................................................................110
Checking the print quality ............................................................................111
Checking the print alignment .......................................................................112
Checking the ink volume .............................................................................112
Machine Information ..........................................................................................113
Checking the serial number.........................................................................113
Reset functions............................................................................................113
How to reset the machine............................................................................113
Packing and shipping the machine....................................................................114
C Menu and Features 116
On-screen programming....................................................................................116
Menu table...................................................................................................116
Memory storage...........................................................................................116
Menu keys .........................................................................................................116
Menu Table........................................................................................................118
Entering Text .....................................................................................................129
D Specifications 130
General ..............................................................................................................130
Print media.........................................................................................................132
Fax.....................................................................................................................133
Copy ..................................................................................................................135
PhotoCapture Center™ .....................................................................................136
PictBridge (MFC-295CN only) ...........................................................................137
Scanner .............................................................................................................138
Printer ................................................................................................................139
Interfaces...........................................................................................................140
Computer requirements .....................................................................................141
Consumable items .............................................................................................142
Network (LAN) ...................................................................................................143
Wireless one-push configuration (MFC-253CW/255CW/257CW)...............144
EIndex 145
Section I
General I
General Information 2
Loading paper and documents 8
General setup 21
Security features 25
2
1
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General Information 1
Bold Bold typeface identifies specific
buttons on the machine’s
control panel or on the
computer screen.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the machine.
WARNING
Warnings tell you what to do to prevent
possible personal injury.
CAUTION
Cautions specify procedures you must
follow or avoid to prevent possible minor
injuries.
IMPORTANT
IMPORTANT describes procedures you
must follow or avoid to prevent possible
machine problems or damage to other
objects.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
General Information
3
1
Accessing the
Software User’s Guide
and Network User’s
Guide
1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of the Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read Software User’s
Guide and Network User’s Guide that are
on the CD-ROM.
Viewing Documentation 1
Viewing Documentation (Windows
®
) 1
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
Note
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
Note
If this window does not appear, use
Windows
®
Explorer to run the start.exe
program from the root directory of the
Brother CD-ROM.
d Click Documentation.
e Click the documentation you want to
read.
HTML documents:
Software User’s Guide and
Network User’s Guide in HTML
format.
This format is recommended for
viewing on your computer.
PDF documents:
User’s Guide for stand-alone
operations and Software User’s
Guide and Network User’s Guide in
PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
Chapter 1
4
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(Windows
®
2000 Professional/
Windows
®
XP and Windows Vista
®
)
ControlCenter3
(Windows
®
2000 Professional/
Windows
®
XP and Windows Vista
®
)
Network Scanning
(Windows
®
2000 Professional/
Windows
®
XP and Windows Vista
®
)
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
How to find Network setup instructions
(MFC
-
253CW/255CW/257CW)
1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports
SecureEasySetup™, Wi-Fi Protected Setup
or AOSS™, follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.
Viewing Documentation (Macintosh) 1
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the Documentation icon.
c Double-click your language folder.
d Double-click top.html to view Software
User’s Guide and Network User’s
Guide in HTML format.
e Click the documentation you want to
read.
Software User’s Guide
Network User’s Guide
General Information
5
1
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
(Mac OS X 10.3.9 - 10.5.x)
ControlCenter2
(Mac OS X 10.3.9 - 10.5.x)
Network Scanning
(Mac OS X 10.3.9 - 10.5.x)
Presto! PageManager User’s Guide
Instructions for scanning directly from
Presto! PageManager. The complete
Presto! PageManager User’s Guide can
be viewed from the Help selection in the
Presto! PageManager application.
How to find Network setup instructions
(MFC
-
253CW/255CW/257CW)
1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point or router supports
SecureEasySetup™, Wi-Fi Protected Setup
or AOSS™, follow the steps in the Quick
Setup Guide. For more information about
network setup please see the Network User's
Guide.
Accessing Brother
Support (Windows
®
) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Brother CD-ROM.
Click Brother Support on the Top Menu.
The following screen will appear:
To access our website
(http://www.brother.com
), click
Brother Home Page.
For the latest news and product support
information (http://solutions.brother.com
),
click Brother Solutions Center.
To visit our website for original Brother
supplies
(http://www.brother.com/original/
), click
Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/
)
for FREE photo projects and printable
downloads, click
Brother CreativeCenter.
To return to the Top Menu, click Back or if
you have finished, click Exit.
Chapter 1
6
Control panel overview 1
The
MFC-253CW
,
MFC-255CW
,
MFC-257CW
and
MFC-295CN
have the same control panel keys.
Note
Most of the illustrations in this User’s Guide show the MFC-295CN.
1 Fax and telephone keys:
Redial/Pause
Redials the last number called. It also
inserts a pause when programming quick
dial numbers.
Tel/R
This key is used to have a telephone
conversation after picking up the external
handset during the F/T Ring (fast double
-
ring).
Also, when connected to a PBX, you can
use this key to gain access to an outside
line or transfer a call to another extension.
2Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
The
#
key lets you temporarily switch the dialling
mode during a telephone call from Pulse to Tone.
3 Mode keys:
Fax
Lets you access Fax mode.
Scan
Lets you access Scan mode.
Copy
Lets you access Copy mode.
Photo Capture
Lets you access PhotoCapture Center™
mode.
4 Menu keys:
Menu
Lets you access the main menu to program
the machine.
Speed Dial key
Lets you store, look up, and dial numbers in
the memory.
Volume keys
d c
While the machine is idle, you can press
these keys to adjust the ring volume.
12/10 11:53 Fax
231
98
10
General Information
7
1
d
Press to scroll backward to a menu
selection.
a or b
Press to scroll through the menus and
options.
Clear/Back
Press to delete characters or to go back to
the previous menu level.
OK
Lets you choose a setting.
5 Start keys:
Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
6 Stop/Exit
Stops an operation or exits from a menu.
7 Copy Options
Lets you temporarily change the copy settings
when in copy mode.
8 LCD (liquid crystal display)
Displays messages on the LCD to help you set
up and use your machine.
9On/Off
You can turn the machine on and off.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To maintain print quality, prolong
print head life, and provide the best ink
cartridge economy, you should keep your
machine connected to the power at all times.
10 Fax Resolution
Lets you temporarily change the resolution
when sending a fax.
12/10 11:53 Fax
345
876
8
2
Loading paper and
other print media
2
a If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
b Lift the output paper tray cover (1).
c With both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
Loading paper and documents 2
1
3
1
3
2
Loading paper and documents
9
2
Note
When you use Legal size paper, press
and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
IMPORTANT
Always make sure the paper is not curled.
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
IMPORTANT
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
f Gently adjust the paper side guides (1)
to fit the paper using both hands.
Make sure the paper side guides touch
the sides of the paper.
1
1
Chapter 2
10
g Close the output paper tray cover.
h Slowly push the paper tray completely
into the machine.
i While holding the paper tray in place,
pull out the paper support ( ) until it
clicks and then unfold the paper support
flap ( ).
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
Loading envelopes and
postcards 2
About envelopes 2
Use envelopes that weigh between 80 to
95 g/m
2
.
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
1
2
Glue 2
Double flap 2
Loading paper and documents
11
2
Loading envelopes and postcards 2
a Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
IMPORTANT
If envelopes or postcards are
‘double-feeding’, put one envelope or
postcard in the paper tray at a time.
b Put envelopes or postcards into the
paper tray with the side to be printed on
face down, and the shortest edge in first
as shown in the illustration. With both
hands, gently press and slide the paper
side guides (1) and paper length
guide (2) to fit the size of the envelopes
or postcards.
2
1
Chapter 2
12
If you have problems printing on
envelopes with the flap on the short edge,
try the following:
2
a Open the envelope flap.
b Put the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
c Adjust the size and margin in your
application.
Removing small printouts
from the machine 2
When the machine ejects small paper onto
the output paper tray you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.
Loading paper and documents
13
2
Printable area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
(See Printing for Windows
®
or Printing and Faxing for Macintosh in the Software User’s Guide on
the CD-ROM.)
Note
The Borderless feature is not available for envelopes.
Cut Sheet Paper Envelopes
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 3mm 3mm 3mm 3mm
Envelopes 12 mm 24 mm 3 mm 3 mm
3
4
1
2
3
4
1
2
Chapter 2
14
Acceptable paper and
other print media
2
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the correct print media
in the ‘Basic’ tab of the printer driver or in
the Paper Type setting of the menu. (See
Paper Type on page 22.)
When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Recommended print media 2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper Type Item
A4 Plain BP60PA
A4 Glossy Photo BP71GA4
A4 Inkjet (Matte) BP60MA
10 × 15 cm Glossy Photo BP71GP
Loading paper and documents
15
2
Handling and using print
media 2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1 2 mm or greater curl may cause jams
to occur
• Extremely shiny and highly textured
paper
• Paper that cannot be arranged
uniformly when stacked
• Paper made with a Short grain paper
Paper capacity of the output paper
tray cover
2
Up to 50 sheets of 80 g/m
2
or 20 lb A4 paper.
Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
1
1
Chapter 2
16
Choosing the right print media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy
Photo
Capture
Printer
Cut Sheet Letter 215.9 × 279.4 mm (8 1/2 × 11 in.) Yes Yes Yes Yes
A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes Yes
Legal 215.9 × 355.6 mm (8 1/2 × 14 in.) Yes Yes – Yes
Executive 184 × 267 mm (7 1/4 × 10 1/2 in.)–––Yes
JIS B5 182 × 257 mm (7.2 × 10.1 in.)–––Yes
A5 148 × 210 mm (5.8 × 8.3 in.) – Yes – Yes
A6 105 × 148 mm (4.1 × 5.8 in.)–––Yes
Cards Photo 10 × 15 cm (4 × 6 in.) – Yes Yes Yes
Photo 2L 13 × 18 cm (5 × 7 in.) – – Yes Yes
Index Card 127 × 203 mm (5 × 8 in.) –––Yes
Postcard 1 100 × 148 mm (3.9 × 5.8 in.)–––Yes
Postcard 2
(Double)
148 × 200 mm (5.8 × 7.9 in.)–––Yes
Envelopes C5 Envelope 162 × 229 mm (6.4 × 9 in.) –––Yes
DL Envelope 110 × 220 mm (4.3 × 8.7 in.)–––Yes
COM-10 105 × 241 mm (4 1/8 × 9 1/2 in.)–––Yes
Monarch 98 × 191 mm (3 7/8 × 7 1/2 in.)–––Yes
JE4 Envelope 105 × 235 mm (4.1 × 9.3 in.)–––Yes
Transparencies
Letter 215.9 × 279 mm (8 1/2 × 11 in.) – Yes – Yes
A4 210 × 297 mm (8.3 × 11.7 in.) – Yes – Yes
Legal 215.9 × 355.6 mm (8 1/2 × 14 in.) – Yes – Yes
A5 148 × 210 mm (5.8 × 8.3 in.) – Yes – Yes
Loading paper and documents
17
2
Paper weight, thickness and capacity 2
1
Up to 100 sheets of 80 g/m
2
paper.
2
BP71 69 lb (260 g/m
2
) paper is especially designed for Brother inkjet machines.
Paper Type Weight Thickness No. of
sheets
Cut
Sheet
Plain Paper
64 to 120 g/m
2
0.08 to 0.15 mm
100
1
Inkjet Paper
64 to 200 g/m
2
0.08 to 0.25 mm 20
Glossy Paper
Up to 220 g/m
2
Up to 0.25 mm
20
2
Cards Photo Card
Up to 220 g/m
2
Up to 0.25 mm
20
2
Index Card
Up to 120 g/m
2
Up to 0.15 mm 30
Postcard
Up to 200 g/m
2
Up to 0.25 mm 30
Envelopes
75 to 95 g/m
2
Up to 0.52 mm 10
Transparencies – – 10
Chapter 2
18
Loading documents 2
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF
(MFC-295CN only) 2
The ADF can hold up to 15 pages and feeds
each sheet individually. Use standard
80 g/m
2
paper and always fan the pages
before putting them in the ADF.
Recommended environment 2
Document Sizes Supported 2
How to load documents 2
IMPORTANT
• DO NOT pull on the document while it is
feeding.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
Make sure documents with ink or liquid
correction fluid are completely dry.
a Unfold the ADF Document Output
Support Flap (1).
b Fan the pages well.
c Adjust the paper guides (2) to fit the
width of your documents.
d Make sure you place the documents
face down, top edge first in the ADF
until the LCD says ADF Ready and you
feel them touch the feed roller.
IMPORTANT
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
Temperature: 20 to 30 °C
Humidity: 50 to 70%
Paper:
80 g/m
2
Length: 148 to 355.6 mm
Width: 148 to 215.9 mm
Weight:
64 to 90 g/m
2
1
2
Loading paper and documents
19
2
Using the scanner glass 2
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported 2
How to load documents 2
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left and top, place the document face
down in the upper left corner of the
scanner glass.
c Close the document cover.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover or
press on it.
Length: Up to 297 mm
Width: Up to 215.9 mm
Weight: Up to 2 kg
Chapter 2
20
Scannable area 2
The scannable area depends on the settings
in the application you are using. The figures
below show the unscannable areas.
Usage
Document
Size
Top (1)
Bottom (2)
Left (3)
Right (4)
Fax Letter 3 mm 4 mm
A4 3 mm 1 mm
Copy Letter 3 mm 3 mm
A4 3 mm 3 mm
Scan Letter 3 mm 3 mm
A4 3 mm 3 mm
3
4
1
2
21
3
3
On/Off key 3
You can turn the machine on and off by
pressing the On/Off key. If you press the
On/Off key while the machine is in use it will
finish the operation before going into the Off
mode.
Note
If you have connected an external
telephone or TAD, it is always available.
Turning the machine off 3
a Press and hold down the On/Off key.
The LCD will show Shutting Down.
The LCD will stay on for a few seconds
before going off.
Turning the machine on 3
a Press the On/Off key.
Mode Timer 3
The machine has four temporary mode keys
on the control panel: Fax, Scan, Copy and
Photo Capture. You can change the amount
of time the machine takes after the last Scan,
Copy or PhotoCapture operation before it
returns to Fax mode. If you choose Off, the
machine stays in the mode you used last.
a Press Menu, 1, 1.
b Press a or b to choose 0Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off.
Press OK.
c Press Stop/Exit.
General setup 3
Chapter 3
22
Paper settings 3
Paper Type 3
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu, 1, 2.
b Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency.
Press OK.
c Press Stop/Exit.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
Paper Size 3
You can use five sizes of paper for printing
copies: A4, A5, Letter, Legal and 10 × 15 cm
and three sizes for printing faxes: Letter,
Legal and A4. When you change the size of
paper you load in the machine, you will need
to change the paper size setting at the same
time so your machine can fit an incoming fax
on the page.
a Press Menu, 1, 3.
b Press a or b to choose A4, A5,
10x15cm, Letter or Legal.
Press OK.
c Press Stop/Exit.
Volume Settings 3
Ring Volume 3
You can choose a range of ring volume
levels, from High to Off.
While the machine is idle, press d or c
to adjust the volume level. The LCD shows
the current setting, and each key press will
change the volume to the next level. The
machine will keep the new setting until you
change it.
You can also change the volume through the
menu, by following the instructions below:
Setting the Ring Volume from the
menu
3
a Press Menu, 1, 4, 1.
b Press a or b to choose Low, Med, High
or Off.
Press OK.
c Press Stop/Exit.
Beeper Volume 3
When the beeper is on, the machine will beep
when you press a key, make a mistake or
after you send or receive a fax.
You can choose a range of volume levels,
from High to Off.
a Press Menu, 1, 4, 2.
b Press a or b to choose Low, Med, High
or Off.
Press OK.
c Press Stop/Exit.
General setup
23
3
Speaker Volume 3
You can choose a range of speaker volume
levels, from High to Off.
a Press Menu, 1, 4, 3.
b Press a or b to choose Low, Med, High
or Off.
Press OK.
c Press Stop/Exit.
Automatic Daylight
Saving Time
3
You can set the machine to change
automatically for daylight saving time. It will
reset itself forward one hour in the Spring and
backward one hour in the Autumn. Make sure
you have set the correct date and time in the
Date&Time setting.
a Press Menu, 1, 5.
b Press a or b to choose On or Off.
Press OK.
c Press Stop/Exit.
Chapter 3
24
LCD display 3
LCD Contrast 3
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a Press Menu, 1, 6.
b Press a or b to choose Light or Dark.
Press OK.
c Press Stop/Exit.
Sleep Mode 3
You can choose how long the machine will
remain idle (from 1 to 60 minutes) before it
goes into sleep mode. The timer will restart if
any operation is carried out on the machine.
a Press Menu, 1, 7.
b Press a or b to choose 1 Min, 2 Mins,
3 Mins, 5 Mins, 10 Mins, 30 Mins
or 60 Mins.
Press OK.
c Press Stop/Exit.
25
4
4
TX Lock 4
TX Lock lets you prevent unauthorized
access to the machine.
While TX Lock is On, the following operations
are available:
Receiving faxes
While TX Lock is On, the following operations
are NOT available:
Sending faxes
Copying
PC printing
Scanning
PhotoCapture
Operation from the Control panel
Note
If you forget the TX Lock password,
please call your Brother dealer for service.
Setting and changing the
TX Lock password 4
Note
If you have already set the password, you
will not need to set it again.
Setting up the password 4
a Press Menu, 2, 0, 1.
b Enter a 4-digit number for the password.
Press OK.
c When the LCD shows Verify:,
re-enter the password.
Press OK.
d Press Stop/Exit.
Changing the password 4
a Press Menu, 2, 0, 1.
b Press a or b to choose Set Password.
Press OK.
c Enter a 4-digit number for the current
password.
Press OK.
d Enter a 4-digit number for a new
password.
Press OK.
e When the LCD shows Verify:,
re-enter the password.
Press OK.
f Press Stop/Exit.
Security features 4
Chapter 4
26
Turning TX Lock on/off 4
Turning TX Lock on 4
a Press Menu, 2, 0, 1.
b Press a or b to choose Set TX Lock.
Press OK.
c Enter the registered 4-digit password.
Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.
Turning TX Lock off 4
a Press Menu.
b Enter the registered 4-digit password.
Press OK.
TX Lock is automatically turned off.
Note
If you enter the wrong password, the LCD
shows Wrong Password and stays
offline. The machine will stay in TX Lock
mode until the registered password is
entered.
Section II
Fax II
Sending a Fax 28
Receiving a Fax 34
Telephone and External devices 38
Dialling and storing numbers 45
Printing Reports 48
28
5
Entering Fax mode 5
Press (Fax) to enter fax mode.
Faxing from the ADF
(MFC-295CN only) 5
a Make sure you are in Fax mode .
b Place the document face down in the
ADF.
(See Using the ADF (MFC-295CN only)
on page 18.)
c Enter the fax number using the dial pad,
Speed Dial or Search.
d Press Mono Start or Colour Start.
Note
• To cancel, press Stop/Exit.
• If you send a mono fax while the memory
is full it will be sent in real time.
Faxing from the scanner glass5
You can use the scanner glass to fax pages
of a book one at a time. The documents can
be up to Letter or A4 size.
You cannot send colour faxes with multiple
pages.
Note
(MFC-295CN only)
Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
a Make sure you are in Fax mode .
b Place your document face down on the
scanner glass.
c Enter the fax number using the dial pad,
Speed Dial or Search.
d
Press Mono Start or Colour Start.
If you press Mono Start, the
machine starts scanning the first
page. Go to step e.
If you press Colour Start, the
machine starts sending the
document.
e When the LCD asks you Next Page?
do one of the following:
To send a single page, press 2 to
choose No(Dial) (or press
Mono Start again).
The machine starts sending the
document.
To send more than one page,
press 1 to choose Yes and go to
step f.
Sending a Fax 5
Sending a Fax
29
5
f Place the next page on the scanner
glass.
Press OK.
The machine starts scanning the page.
(Repeat steps e and f for each
additional page.)
Faxing Letter size documents
from the scanner glass 5
When documents are Letter size, you need to
set scan size to Letter. If you do not, the side
portion of the faxes will be missing.
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 0.
c Press a or b to choose Letter.
Press OK.
d Press Stop/Exit.
Colour fax transmission 5
Your machine can send a colour fax to
machines that support this feature.
Colour faxes cannot be stored in the memory.
When you send a colour fax, the machine will
send it in real time (even if Real Time TX is
set to Off).
Cancelling a fax in progress 5
If you want to cancel a fax while the machine
is scanning, dialling or sending, press
Stop/Exit.
Broadcasting
(Monochrome only)
5
Broadcasting is when the same fax message
is automatically sent to more than one fax
number. You can include Groups, Speed Dial
numbers and up to 50 manually dialled
numbers in the same broadcast.
After the broadcast is finished, a Broadcast
Report will be printed.
a Make sure you are in Fax mode .
b Load your document.
c Enter a number.
Press OK.
You can use either a Speed Dial, a
Group or a manually entered number
using the dial pad.
d Repeat step c until you have entered
all the fax numbers to be included in the
broadcast.
e Press Mono Start.
Note
• If you did not use up any of the numbers
for Groups, you can ‘broadcast’ faxes to
as many as 90 different numbers.
• The available memory will vary depending
on the types of jobs in the memory and the
number of locations used for
broadcasting. If you broadcast to the
maximum numbers available, you will not
be able to use dual access.
• If the Out of Memory message
appears, press Stop/Exit to cancel or
Mono Start to send the pages scanned so
far.
Chapter 5
30
Cancelling a Broadcast in
progress 5
a Press Menu, 2, 4.
The LCD will show the fax number being
dialled.
XXXXXXXX
b Press OK.
The LCD will show the job number
together with the number being dialled
and then:
1.Clear 2.Exit
c Press 1 to cancel the fax number being
dialled.
d The LCD will then show the Broadcast
job number and 1.Clear 2.Exit.
Press 1 to cancel.
e Press Stop/Exit.
Additional sending
operations
5
Sending faxes using multiple
settings 5
When you send a fax you can choose any
combination of these settings: resolution,
contrast, scan size, overseas mode and real
time transmission.
a Make sure you are in Fax mode .
b Load your document.
c Choose a setting you want to change in
the Setup Send menu (Menu, 2, 2).
Press OK.
d Choose the option you want for the
setting.
Press OK.
e Do one of the following:
Next
1.Yes 2.No
Press 1 to change another setting.
Press 2 when you have finished
choosing your settings.
f Send the fax as normal.
Sending a Fax
31
5
Contrast 5
If your document is very light or very dark, you
may want to change the contrast. For most
documents the default setting Auto can be
used. It automatically chooses the suitable
contrast for your document.
Use Light when sending a light document.
Use Dark when sending a dark document.
a Make sure you are in Fax mode .
b Load your document.
c Press Menu, 2, 2, 1.
d Press a or b to choose Auto, Light or
Dark.
Press OK.
Note
Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting in any of the following conditions:
• When you send a colour fax.
• When you choose Photo as the Fax
Resolution.
Changing fax resolution 5
The quality of a fax can be improved by
changing the fax resolution. Resolution can
be changed for the next fax or for all faxes.
To change the fax resolution for the
next fax
5
a Make sure you are in Fax mode .
b Load your document.
c Press Fax Resolution then a or b to
choose the resolution.
Press OK.
To change the default fax resolution 5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 2.
c Press a or b to choose the resolution
you want.
Press OK.
Note
You can choose four different resolution
settings for monochrome faxes and two
for colour.
If you choose S.Fine or Photo and then
use the Colour Start key to send a fax,
the machine will send the fax using the
Fine setting.
Monochrome
Standard Suitable for most typed
documents.
Fine Good for small print and
transmits a little slower than
Standard resolution.
S.Fine Good for small print or artwork
and transmits slower than Fine
resolution.
Photo Use when the document has
varying shades of grey or is a
photograph. This has the
slowest transmission.
Colour
Standard Suitable for most typed
documents.
Fine Use when the document is a
photograph. The transmission
time is slower than Standard
resolution.
Chapter 5
32
Dual Access
(Monochrome only) 5
You can dial a number and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD shows the new job
number and available memory.
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
Note
If the Out of Memory message
appears, press Stop/Exit to cancel or
Mono Start to send the pages scanned so
far.
Real Time Transmission 5
When you are sending a fax, the machine will
scan the documents into the memory before
sending. Then, as soon as the telephone line
is free, the machine will start dialling and
sending.
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can set
Real Time TX to On for all documents or
Next Fax Only for the next fax only.
Note
• In Real Time Transmission, the automatic
redial feature does not work when using
the scanner glass.
• If the memory is full, faxes from the
scanner glass cannot be sent until you
clear some of the memory.
• (MFC-295CN)
If the memory is full and you are sending a
black and white fax from the ADF, the
machine will send the document in real
time (even if Real Time TX is set to
Off).
Sending in real time for all faxes 5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 3.
3.Real Time TX
Realtime TX:On
c Press a or b to choose On (or Off).
Press OK.
Sending in real time for the next fax
only
5
a Make sure you are in Fax mode .
b Press Menu, 2, 2, 3.
c Press a or b to choose
Next Fax Only. Press OK.
d Press a or b to choose Next Fax:Off
or Next Fax:On.
e Press OK.
Note
In real time transmission, the automatic
redial feature does not work when using
the scanner glass.
Sending a Fax
33
5
Overseas Mode 5
If you are having difficulty sending a fax
overseas due to possible interference on the
telephone line, we recommend that you turn
on the Overseas mode. After you send a fax
using this feature, the feature will turn itself
off.
a Make sure you are in Fax mode .
b Load your document.
c Press Menu, 2, 2, 4.
d Press a or b to choose On (or Off).
Press OK.
Checking and cancelling
waiting jobs 5
You can check which jobs are still waiting in
the memory to be sent and cancel a job.
(If there are no jobs, the LCD shows
No Jobs Waiting.)
a Press Menu, 2, 4.
Any waiting jobs appear on the LCD.
b Do one of the following:
Press a or b to scroll through the jobs
and choose the job you want to
cancel.
Press OK and then press 1 to cancel
the job.
Press 2 to exit without cancelling.
c When you have finished, press
Stop/Exit.
Sending a fax manually 5
Manual transmission lets you hear the
dialling, ringing and fax-receiving tones while
sending a fax.
a Make sure you are in Fax mode .
b Load your document.
c Pick up the handset of an external
telephone and listen for a dial tone.
d Dial the fax number you want to call.
e When you hear the fax tone, press
Mono Start or Colour Start.
If you load the document on the
scanner glass, press 1 to send the
fax.
1.Send 2.Receive
f Replace the handset.
Out of Memory message 5
If you get an Out of Memory message
while scanning the first page of a fax, press
Stop/Exit to cancel the fax.
If you get an Out of Memory message
while scanning a subsequent page, you will
have the option to press Mono Start or
Colour Start to send the pages scanned so
far, or to press Stop/Exit to cancel the
operation.
Note
To free up space, wait until any jobs
stored in the memory have been sent,
cancel any waiting jobs (see Checking
and cancelling waiting jobs on page 33),
or send the fax in real time (see Real Time
Transmission on page 32).
34
6
Receive modes 6
Choosing the Receive Mode 6
By default, your machine will automatically receive any faxes that are sent to it. The diagram below
will help you choose the correct Mode. For more detailed information on the receive modes see
Using Receive Modes on page 35 and Receive Mode settings on page 36.
To set a receive mode follow the instructions below: 6
a Press Menu, 0, 1.
b Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
c Press Stop/Exit.
The LCD will show the current receive mode.
1 Current receive mode
Fax: Fax Only
Receiving a Fax 6
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
Fax Only
No
No
No
Manual
Yes
External TAD
Fax/Tel
Are you using the voice message function of
an external telephone answering device?
Do you want the machine to answer fax and
telephone calls automatically?
Yes
12/10 11:53 Fax12/10 11:53 Fax
1
Receiving a Fax
35
6
Using Receive Modes 6
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes. (See Ring Delay on page 36.)
Fax Only 6
Fax Only mode will automatically answer
every call. If the call is a fax your machine will
receive it.
Fax/Tel 6
Fax/Tel mode helps you automatically
manage incoming calls, by recognising
whether they are fax or voice calls and
dealing with them in one of the following
ways:
Faxes will be automatically received.
Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
double-ring made by your machine.
(Also see F/T Ring Time (Fax/Tel mode only)
on page 36 and Ring Delay on page 36.)
Manual 6
Manual mode turns off all automatic
answering functions unless you are using the
BT Call sign feature.
To receive a fax in manual mode lift the
handset of an external telephone. When you
hear fax tones (short repeating beeps), press
Mono Start or Colour Start, and choose
2.Receive. You can also use the Fax
Detect feature to receive faxes by lifting a
handset on the same line as the machine.
(Also see Fax Detect on page 37.)
External TAD 6
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be dealt with in one
of the following ways:
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD (telephone answering device)
on page 41.)
Chapter 6
36
Receive Mode settings 6
Ring Delay 6
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension telephones on the same line as the
machine choose the maximum number of
rings.
(See Operation from extension telephones
on page 42 and Fax Detect on page 37.)
a Press Menu, 2, 1, 1.
b Press a or b to choose how many times
the line rings before the machine
answers.
Press OK.
If you choose 00, the line will not ring at
all.
c Press Stop/Exit.
F/T Ring Time
(Fax/Tel mode only) 6
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T Ring (fast double-
ring) for the time you have set in the F/T Ring
Time setting. If you hear the F/T Ring it
means that you have a voice caller on the
line.
Because the F/T Ring is made by the
machine, extension and external telephones
will not ring; however, you can still answer the
call on any telephone. (For more information
see Using remote codes on page 44.)
a Press Menu, 2, 1, 2.
b Press a or b to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or
70 seconds).
Press OK.
c Press Stop/Exit.
Note
Even if the caller hangs up during the
F/T Ring, the machine will continue to ring
for the set time.
Receiving a Fax
37
6
Fax Detect 6
If Fax Detect is On: 6
The machine receives a fax call
automatically, even if you answer the call.
When you see Receiving on the LCD or
when you hear ‘chirps’ through the handset
you are using, just replace the handset. Your
machine will do the rest.
If Fax Detect is Off: 6
If you are at the machine and answer a fax
call by lifting the handset, press Mono Start
or Colour Start, then press 2 to receive the
fax.
If you answered at an extension telephone,
press l 5 1. (See Operation from extension
telephones on page 42.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the Remote Activation
Code l 5 1.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Fax Detect to Off.
a Press Menu, 2, 1, 3.
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Additional receiving
operations
6
Printing a reduced incoming
fax 6
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of A4, Letter or Legal size paper.
The machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting (Menu, 1, 3).
a Make sure you are in Fax mode .
b Press Menu, 2, 1, 5.
5.Auto Reduction
c Press a or b to choose On (or Off).
Press OK.
d Press Stop/Exit.
Out of Paper Reception 6
As soon as the paper tray becomes empty
during fax reception, the LCD will display
No Paper Fed, asking you to put paper in
the paper tray. (See Loading paper and other
print media on page 8.)
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available.
Further incoming faxes will also be stored into
memory until the memory is full. When the
memory is full the machine will stop
automatically answering calls. To print the
faxes, put fresh paper in the tray.
38
7
Voice Operations 7
Voice calls can be made either with an
extension or external telephone, by dialling
manually, or by using Speed Dial numbers.
Tone or pulse 7
If you are using an external telephone and
have a pulse dialling service, but need to
send tone signals (for example, for telephone
banking), follow the instructions below:
a Lift the handset of the external
telephone.
b Press # on the control panel of your
machine. Any digits dialled after this will
send tone signals.
When you hang up, the machine will
return to the pulse dialling service.
Fax/Tel mode 7
When the machine is in Fax/Tel mode, it will
use the F/T Ring (fast double-ring) to alert
you to pick up a voice call.
If you are at an external telephone, lift the
handset of the external telephone, and then
press Tel/R to answer.
If you are at an extension telephone, you'll
need to lift the handset during the F/T Ring
Time and then press #51 between the fast
double-rings. If no one is on the line, or if
someone wants to send you a fax, send the
call back to the machine by pressing l 51.
Telephone services 7
Setting the Telephone Line
Type 7
If you are connecting the machine to a line
that features PBX or ISDN to send and
receive faxes, it is necessary to change the
Telephone Line Type accordingly by
completing the following steps.
a Press Menu, 0, 6.
0.Initial Setup
6.Phone Line Set
b Press a or b to choose PBX, ISDN (or
Normal). Press OK.
c Press Stop/Exit.
PBX and TRANSFER 7
The machine is initially set to Normal, which
lets the machine connect to a standard PSTN
(Public Switched Telephone Network) line.
However, many offices use a central
telephone system or Private Branch
Exchange (PBX). Your machine can be
connected to most types of PBX. The
machine’s recall feature supports timed break
recall only (TBR). TBR will work with most
PBX systems allowing you to gain access to
an outside line, or transfer calls to another
extension. The feature works when Tel/R is
pressed.
Telephone and External devices 7
Telephone and External devices
39
7
Note
You can program a Tel/R key press as
part of a number stored in a Speed Dial
location. When programming the
Speed Dial number press Tel/R first (the
screen displays “!”), then enter the
telephone number. If you do this, you do
not need to press Tel/R each time before
you dial using a Speed Dial location. (See
Storing Speed Dial numbers on page 46.)
However, if PBX is not chosen in the
Telephone Line Type setting, you cannot
use the Speed Dial number that Tel/R
press is programmed into.
BT Call Sign (U.K. only) 7
This machine feature lets you use the BT Call
Sign subscriber service which allows you to
have at least two separate telephone
numbers on one telephone line. Each
telephone number has its own distinctive
ringing pattern, so you know which telephone
number is ringing. This is one way you can
have a separate telephone number for your
machine.
Your machine has a BT Call Sign compatible
distinctive ringing function, allowing you to
dedicate a second telephone number (on the
same telephone line) just for receiving faxes.
Note
• You can switch BT Call Sign off
temporarily, then turn it back on. When
you get a new fax number, make sure you
reset this function. This machine will
automatically answer incoming calls that
use your new fax number.
• When you set the BT Call Sign feature to
On, the receive mode is set to Manual
automatically. Manual mode will not
respond to incoming telephone calls,
since the number you use for telephone
calls will use the normal ring pattern.
To enable the machine to work with BT
Call Sign (with your external
telephone only)
7
a Press Menu, 2, 0, 2.
0.Miscellaneous
2.BT Call Sign
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Note
If you turn off BT Call Sign, the receive
mode stays in Manual. You will need to
set the receive mode again. (See
Choosing the Receive Mode on page 34.)
Chapter 7
40
Caller ID
(U.K. and Ireland only) 7
The Caller ID feature lets you use the Caller
ID subscriber service offered by many local
telephone companies. Call your telephone
company for details. This service shows the
telephone number, or name if it is available,
of your caller as the line rings.
After a few rings, the LCD shows the
telephone number of your caller (or name, if
available). Once you answer a call, the Caller
ID information disappears from the LCD, but
the call information stays stored in the Caller
ID memory.
You can see the first 16 characters of the
number (and name).
The ID Unknown message means the
call originated outside your Caller ID
service area.
The ID Withheld message means the
caller has intentionally blocked
transmission of information.
You can print a list of the Caller ID information
received by your machine. (See Printing the
Caller ID List on page 40.)
Note
The Caller ID service varies with different
carriers. Call your local telephone
company to find out about the kind of
service available in your area.
Setting the Caller ID to On 7
If you have Caller ID on your line, then this
function should be set to On to display the
caller’s phone number on the LCD as the
telephone rings.
a Press Menu, 2, 0, 3.
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Viewing the Caller ID List 7
Your machine stores information for the last
thirty calls in the Caller ID list. You can view
or print this list. When the thirty-first call
comes in to the machine, it replaces
information about the first call.
a Press Menu, 2, 0, 3.
b Press a or b to choose Display ID.
Press OK.
The Caller ID of the last call will appear
on the LCD. If no ID is stored, the
beeper will sound and No Caller ID
will appear on the LCD.
c Press a or b to scroll through the Caller
ID memory to choose the Caller ID you
want to view, and then press OK.
The LCD shows the caller's number or
name and the date and time of the call.
d To finish viewing, press Stop/Exit.
Printing the Caller ID List 7
a Press Menu, 2, 0, 3.
b Press a or b to choose Print Report.
Press OK.
If no ID is stored, the beeper will sound
and No Caller ID will appear on the
LCD.
c Press Mono Start or Colour Start.
d After printing has finished, press
Stop/Exit.
Telephone and External devices
41
7
Connecting an external
TAD (telephone
answering device)
7
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine ‘listens’ for fax calling (CNG)
tones. If it hears them, the machine takes
over the call and receives the fax. If it does
not hear CNG tones, the machine lets the
TAD continue playing your outgoing message
so your caller can leave you a voice
message.
The TAD must answer within four rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax ‘handshake’. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
Note
If you do not receive all your faxes, cut the
Ring Delay setting on your external TAD.
1TAD
When the TAD answers a call, the LCD
shows Telephone.
IMPORTANT
DO NOT connect a TAD elsewhere on the
same telephone line.
Connections 7
The external TAD must be connected as
shown in the previous illustration.
a Set your external TAD to one or two
rings. (The machine's Ring Delay setting
does not apply.)
b Record the outgoing message on your
external TAD.
c Set the TAD to answer calls.
d Set the Receive Mode to
External TAD. (See Choosing the
Receive Mode on page 34.)
Recording an outgoing
message (OGM) on an
external TAD 7
Timing is important in recording this
message.
a Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
b Limit your speaking to 20 seconds.
Note
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
1
1
Chapter 7
42
Multi-line connections (PBX) 7
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate properly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
Note
Make sure the Telephone Line Type is set
to PBX. (See Setting the Telephone Line
Type on page 38.)
External and extension
telephones
7
Connecting an external or
extension telephone 7
You can connect a separate telephone as
shown in the diagram below.
1 Extension telephone
2 External telephone
When you are using a telephone on the same
phone line, the LCD shows Telephone.
Note
Please make sure you use an external
telephone with a cable no more than
3 metres long.
Operation from extension
telephones 7
If you answer a fax call on an extension or an
external telephone plugged into the correct
socket on the machine, you can make your
machine take the call by using the Remote
Activation Code. When you press the Remote
Activation Code l 51, the machine starts to
receive the fax.
If the machine answers a voice call and fast
double-rings for you to take over, use the
Remote Deactivation Code #51 to take the
call at an extension telephone. (See F/T Ring
Time (Fax/Tel mode only) on page 36.)
1
2
Telephone and External devices
43
7
If you answer a call and no one is on
the line:
7
You should assume that you're receiving a
manual fax.
Press l 51 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
Note
You can also use the Fax Detect feature to
make your machine automatically take the
call. (See Fax Detect on page 37.)
Using extension telephones
(For U.K. only) 7
Your premises may already be wired with
parallel extension telephones, or you may
plan to add extension telephones to your line,
as well as your machine. While the simplest
arrangement is a straightforward parallel
connection, there are some problems with
this arrangement, the most obvious of which
is inadvertent interruption of a facsimile
transmission caused by someone picking up
an extension telephone to make an outgoing
call. Also, Remote Activation Code may not
operate reliably in such a simple
configuration.
This machine may also be set to make a
delayed transmission (i.e. a transmission at a
pre-set time). This pre-set job may coincide
with someone picking up an extension
handset.
These problems can easily be eliminated, if
you arrange modification of your extension
wiring circuit, such that extension devices are
connected ‘downstream’ of your machine in a
master/slave configuration (see fig. 2). In this
configuration the machine can always detect
whether a telephone is in use. Thus it will not
attempt to seize the line during that time. This
is known as ‘telephone off-hook detection’.
The inadvisable configuration is shown in
figure 1, and the recommended master/slave
configuration is shown in figure 2.
This new connection configuration can be
arranged by contacting BT, Kingston upon
Hull Telecommunications, your PBX
maintainer or a qualified telephone
installation company as appropriate. Simply
explained, the extension telephone circuit
should be terminated on a normal modular
plug (BT 431A style), which in turn should be
put into the modular socket of the white
‘T’-shaped connector provided as part of the
line cord assembly.
Inadvisable connection of extension
sockets (Fig. 1.)
7
1 Extension socket
2 Master socket
3 Incoming line
Recommended connection of extension
sockets (Fig. 2.)
7
1 Extension socket
2 Master socket
3 Incoming line
The fax machine must be plugged into the
master socket.
Note
These telephones are now connected as
external devices (see Connecting an
external or extension telephone
on page 42), because they are connected
to the fax machine via the T-connector.
FAX
11
2
3
FAX
11
2
3
Chapter 7
44
Using a cordless external
telephone 7
Once the base unit of the cordless telephone
has been connected to the same telephone
line as the machine (see External and
extension telephones on page 42), it is easier
to answer calls during the Ring Delay if you
carry the cordless handset around with you.
If you let the machine answer first, you will
have to go to the machine so you can press
Tel/R to send the call to the cordless handset.
Using remote codes 7
Remote Activation Code 7
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by dialling the Remote Activation
Code l 51. Wait for the chirping sounds then
replace the handset. (See Fax Detect
on page 37.)
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Mono Start and
choose 2.Receive.
Remote Deactivation Code 7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T Ring
(fast double-ring) after the initial ring delay. If
you pick up the call on an extension
telephone you can turn the F/T Ring off by
pressing #51 (make sure you press this
between the rings).
If the machine answers a voice call and fast
double-rings for you to take over, you can
take the call at the external telephone by
pressing Tel/R.
Changing the remote codes 7
If you want to use Remote Activation, you
have to turn on the remote codes. The preset
Remote Activation Code is l 51. The preset
Remote Deactivation Code is #51. If you
want to, you can replace them with your own
codes.
a Press Menu, 2, 1, 4.
1.Setup Receive
4.Remote Codes
b Press a or b to choose On (or Off).
Press OK.
c Enter the new Remote Activation Code.
Press OK.
d Enter the new Remote Deactivation
Code.
Press OK.
e Press Stop/Exit.
Note
•
If you are always disconnected when
accessing your external TAD remotely, try
changing the Remote Activation Code
and
Remote Deactivation Code to
another
three
-
digit code using the numbers
0
-
9
, ,
#
.
• Remote Codes might not work with some
telephone systems.
45
8
8
How to Dial 8
Manual dialling 8
Press all of the digits of the fax or telephone
number.
Speed Dialling 8
a Press (Speed Dial).
b Press OK and the # (hash) key, and
then the two digit Speed Dial number
using the dial pad.
Note
If the LCD shows Not Registered
when you enter a Speed Dial number, a
number has not been stored at this
location.
Search 8
You can search for names you have stored in
the Speed Dial memory.
a Press (Speed Dial).
b Press a or b to choose Search.
Press OK.
c Do one of the following:
To search numerically, press a or b
to choose the number, and then
press OK.
To search alphabetically, enter the
first letter of the name using the dial
pad, then press d or c to choose the
name, and then press OK.
Fax Redial 8
If you are sending a fax manually and the line
is busy, press Redial/Pause, and then press
Mono Start or Colour Start to try again. If
you want to make a second call to the last
number dialled, you can save time by
pressing Redial/Pause and Mono Start or
Colour Start.
Redial/Pause only works if you dialled from
the control panel.
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial up to three times at five minute
intervals.
Note
In Real Time Transmission the automatic
redial feature does not work when using
the scanner glass.
Dialling and storing numbers 8
Chapter 8
46
Storing numbers 8
You can set up your machine to do the
following types of easy dialling: Speed Dial
and Groups for broadcasting faxes. When
you dial a Quick Dial number, the LCD shows
the name, if you stored it, or the number.
Note
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be
lost.
Storing a pause 8
Press Redial/Pause to put a 3.5-second
pause between numbers. If you are dialling
overseas, you can press Redial/Pause as
many times as needed to increase the length
of the pause.
Storing Speed Dial numbers 8
Names and numbers can be stored as
two-digit Speed Dial locations. You can store
up to 40 different Speed Dial locations. When
you dial you will only have to press a few keys
(for example: (Speed Dial), OK, #, the
two-digit number, and Mono Start or
Colour Start).
a Press (Speed Dial) and a or b to
choose Set Speed Dial.
Press OK.
b Use the dial pad to enter a two-digit
Speed Dial location number (01-40).
Press OK.
c Enter the fax or telephone number
(up to 20 digits).
Press OK.
d Do one of the following:
Enter the name (up to 16 characters)
using the dial pad.
Press OK. (To help you enter letters,
see Entering Text on page 129.)
To store the number without a name,
press OK.
e Do one of the following:
To store another Speed Dial
number, go to step b.
To finish the setting, press
Stop/Exit.
Changing Speed Dial
numbers 8
If you try to store a Speed Dial number where
a number has already been stored, the LCD
will show the name or number that has been
stored there, and will ask you to do one of the
following:
#05:MIKE
1.Change 2.Exit
Press 1 to change the stored number.
Press 2 to exit without making a change.
If you chose 1, you will be able to change the
stored number and name, or enter a new one.
Follow the instructions below:
a Enter a new number. Press OK.
b Enter a new name. Press OK.
To change a character, use d or c to
position the cursor under the character
you want to change, then press
Clear/Back. Re-enter the character.
c Press Stop/Exit to finish the setting.
Dialling and storing numbers
47
8
Setting up groups for
broadcasting 8
Groups, which can be stored in a Speed Dial
location, allow you to send the same fax
message to many fax numbers by pressing
only (Speed Dial), OK, #, the two-digit
location and Mono Start. First, you'll need to
store each fax number in a Speed Dial
location. Then you can include them as
numbers in the Group. Each Group uses up a
Speed Dial location. You can have up to six
Groups, or you can assign up to 39 numbers
in a large Group.
(See Storing Speed Dial numbers
on page 46 and Broadcasting (Monochrome
only) on page 29.)
a Press (Speed Dial) and a or b to
choose Setup Groups.
Press OK.
b Use the dial pad to enter the two-digit
Speed Dial number where you want to
store the Group.
Press OK.
c Use the dial pad to enter a Group
number (1 to 6).
Press OK.
Setup Group:G0_
d To add Speed Dial numbers follow the
instructions below:
For example, for Speed Dial numbers
05 and 09. Press (Speed Dial), 05,
(Speed Dial), 09.
The LCD shows:
G01:#05#09
e Press OK when you have finished
adding numbers.
f Use the dial pad to enter a name for the
Group.
Press OK.
Note
You can easily print a list of all your
Speed Dial numbers. Numbers that are
part of a group will be marked in the
GROUP column. (See How to print a
report on page 49.)
Combining Quick Dial
numbers 8
Sometimes you may want to choose from
several long distance carriers when you send
a fax. Rates may vary depending on the time
and destination. To take advantage of low
rates, you can store the access codes of long-
distance carriers and credit card numbers as
Speed Dial numbers. You can store these
long dialling sequences by dividing them and
setting them up as separate Speed Dial
numbers in any combination. You can even
include manual dialling using the dial pad.
(See Storing Speed Dial numbers
on page 46.)
For example, you might have stored ‘555’ on
Speed Dial #03 and ‘7000’ on Speed Dial
#02. You can use them both to dial ‘555-7000’
if you press the following keys:
(Speed Dial), OK, #03, (Speed Dial),
#02, and Mono Start.
To temporarily change a number, you can
substitute part of the number with manual
dialling using the dial pad. For example, to
change the number to 555-7001 you could
press the following keys:
(Speed Dial), OK, #03, 7, 0, 0, 1 (on the
dial pad), and Mono Start.
You can also add a pause by pressing the
Redial/Pause key.
48
9
Fax reports 9
You need to set up the Transmission
Verification Report and Journal Period using
the Menu key.
Transmission Verification
Report 9
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the receiving party’s name or fax
number, the time and date of transmission,
duration of transmission, number of pages
sent, and whether or not the transmission
was successful.
There are several settings available for the
Transmission Verification Report:
On:
Prints a report after every fax you send.
On+Image:
Prints a report after every fax you send. A
portion of the fax’s first page appears on
the report.
Off:
Prints a report if your fax is unsuccessful
due to a transmission error. Off is the
default setting.
Off+Image:
Prints a report if your fax is unsuccessful
due to a transmission error. A portion of
the fax’s first page appears on the report.
a Press Menu, 2, 3, 1.
b Press a or b to choose Off+Image, On,
On+Image or Off.
Press OK.
c Press Stop/Exit.
Note
• If you choose On+Image or Off+Image,
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off. (See Real
Time Transmission on page 32.)
• If your transmission is successful, "OK" will
appear next to "RESULT" on the
Transmission Verification Report. If
transmission is not successful, "ERROR"
will appear next to "RESULT".
Printing Reports 9
Printing Reports
49
9
Fax Journal (activity report) 9
You can set the machine to print a journal at
specific intervals (every 50 faxes, 6, 12 or
24 hours, 2 or 7 days). If you set the interval
to Off, you can still print the report by
following the steps in Reports on page 49.
The default setting is Every 50 Faxes.
a Press Menu, 2, 3, 2.
b Press a or b to choose an interval.
Press OK.
(If you choose 7 days, the LCD will ask
you to choose the first day for the 7-day
countdown.)
If you choose Every 50 Faxes, go to
step d.
6, 12, 24 hours, 2 or 7 days
The machine will print the report at
the chosen time and then erase all
jobs from its memory. If the
machine's memory is filled with the
maximum 200 jobs before the time
you chose has passed, the machine
will print the Journal early and then
erase all jobs from the memory. If
you want an extra report before it is
due to print, you can print it without
erasing the jobs from the memory.
Every 50 Faxes
The machine will print the Journal
when the machine has stored
50 jobs.
c Enter the time to start printing in 24-hour
format.
Press OK.
(For example: enter 19:45 for 7:45 PM.)
d Press Stop/Exit.
Reports 9
The following reports are available:
1.XMIT Verify
Prints a Transmission Verification Report for
your last transmission.
2.Help List
A help list showing how to program your
machine.
3.Quick Dial
Lists names and numbers stored in the
Speed Dial memory, in numerical order.
4.Fax Journal
Lists information about the last incoming and
outgoing faxes.
(TX: Transmit.) (RX: Receive.)
5.User Settings
Lists your settings.
6.Network Config
Lists your Network settings.
How to print a report 9
a Press Menu, 6.
b Do one of the following:
Press a or b to choose the report you
want. Press OK.
Enter the number of the report you
want to print. For example, press 2 to
print the help list.
c Press Mono Start.
d Press Stop/Exit.
Chapter 9
50
Section III
Copy III
Making copies 52
52
10
How to copy 10
Entering Copy mode 10
Press (Copy) to enter Copy mode. The
default mode is Fax. You can change the
number of seconds or minutes that the
machine stays in Copy mode after the last
copy operation. (See Mode Timer
on page 21.)
The LCD shows the default copy settings:
1 Copy Ratio
2 Quality
3 No. of Copies
Making a single copy 10
a Make sure you are in Copy mode .
b Load your document.
(See Loading documents on page 18.)
c Press Mono Start or Colour Start.
Making multiple copies 10
You can make up to 99 copies in one print
run.
a Make sure you are in Copy mode .
b Load your document.
(See Loading documents on page 18.)
c Use the dial pad to enter the number of
copies (up to 99).
d Press Mono Start or Colour Start.
Note
(MFC-295CN only)
To sort your copies, press the
Copy Options key. (See Sorting copies
using the ADF (Monochrome only)
(MFC-295CN only) on page 57.)
Stop copying 10
To stop copying, press Stop/Exit.
Making copies 10
123
Making copies
53
10
Copy Options 10
When you want to quickly change the copy
settings temporarily for the next copy, use the
Copy Options key.
The machine returns to its default settings
2 minutes after it finishes copying, or if the
mode timer returns the machine to Fax mode.
For more information see Mode Timer
on page 21.
Note
You can save some of the copy settings
you use most often by setting them as
default. You can find instructions on how
to do this in the section for each feature.
Press Menu
selection
Options
Page
Press
Quality Fast
Normal
Best
54
Enlarge/
Reduce
Fit to Page/
Custom(25-400%)
/
198%
/
186%
/
142%
/
100%/97%/93%/
83%/69%/47%/
54
Paper Type
Plain Paper
Inkjet Paper
Brother BP71
Other Glossy
Transparency
58
Paper Size
A4
A5
10(W) x 15(H)cm
Letter
Legal
58
Brightness
- nnonn +57
Stack/Sort
(MFC-295CN
only)
Stack
Sort
57
Page Layout
Off(1 in 1)
2in1(P)
2in1(L)
4in1(P)
4in1(L)
Poster(3 x 3)
55
No. of Copies
No. of Copies:01
(01 - 99)
52
Chapter 10
54
Changing copy speed and
quality 10
You can choose from a range of quality
settings. The default setting is Normal.
To temporarily change the quality setting,
follow the instructions below:
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Quality.
Press OK.
e Press a or b to choose Fast, Normal or
Best quality. Press OK.
f Press Mono Start or Colour Start.
To change the default setting, follow the
instructions below:
a Press Menu, 3, 1.
1.Quality
b Press a or b to choose Fast, Normal or
Best quality. Press OK.
c Press Stop/Exit.
Enlarging or reducing the
image copied 10
You can choose an enlargement or reduction
ratio. If you choose Fit to Page, your
machine will adjust the size automatically to
the paper size you set.
Press
and then a or b
to choose
Quality
Normal Normal is the
recommended
mode for ordinary
print outs. This
produces good copy
quality with good
copy speed.
Fast Fast copy speed
and lowest ink
consumption. Use to
save time printing
documents to be
proof-read, large
documents or many
copies.
Best
Use best mode to
copy precise images
such as photographs.
This provides the
highest resolution
and the slowest
speed.
Press Fit to Page
and then a or b
to choose
Enlarge/Reduce
Custom(25-400%)
198% 10x15cmiA4
186%10x15cmiLTR
142% A5iA4
100%
97% LTRiA4
93% A4iLTR
(MFC-253CW/255CW/
257CW)
83%
(MFC-295CN)
83% LGLiA4
69% A4iA5
47% A4i10x15cm
Making copies
55
10
To enlarge or reduce the next copy follow the
instruction below:
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Enlarge/Reduce.
Press OK.
e Do one of the following:
Press a or b to choose the
enlargement or reduction ratio you
want. Press OK.
Press a or b to choose
Custom(25-400%). Press OK. Use
the dial pad to enter an enlargement
or reduction ratio from 25% to 400%.
(For example, press 5 3 to enter
53%.) Press OK.
f Press Mono Start or Colour Start.
Note
• Page Layout is not available with
Enlarge/Reduce.
• Fit to Page does not work properly if
the document on the scanner glass is
skewed by more than 3 degrees. Using
the document guide lines on the left and
top, place your document in the upper left
hand corner, with the document face down
on the scanner glass.
Making N in 1 copies or a
poster (Page Layout) 10
The N in 1 copy feature can help you save
paper by letting you copy two or four pages
onto one printed page.
You can also produce a poster. When you
use the poster feature your machine divides
your document into sections, then enlarges
the sections so you can assemble them into a
poster. If you want to print a poster, use the
scanner glass.
IMPORTANT
• Make sure the paper size is set to Letter
or A4.
• You cannot use the Enlarge/Reduce and
Stack/Sort settings (MFC-295CN) with the
N in 1 and Poster features.
• N in 1 colour copies are not available.
•(P) means Portrait and (L) means
Landscape.
• You can only make one poster copy at a
time.
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Page Layout.
Press OK.
e Press a or b to choose Off(1 in 1),
2in1(P), 2in1(L),
4in1(P), 4in1(L) or
Poster(3 x 3).
Press OK.
Chapter 10
56
f Press Mono Start or Colour Start to
scan the document.
If you placed the document in the ADF
(MFC-295CN) or are making a poster,
the machine scans the document and
starts printing.
If you are using the scanner glass, go
to step g.
g After the machine scans the page,
press 1 to scan the next page.
Next Page?
1.Yes 2.No
h Place the next page on the scanner
glass. Press OK.
Set Next Page
Then Press OK
i Repeat steps g and h for each page of
the layout.
j After all the pages have been scanned,
press 2 to finish.
Place your document face down in the
direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster (3 x 3)
You can make a poster size copy of a
photograph.
Making copies
57
10
Sorting copies using the ADF
(Monochrome only)
(MFC-295CN only) 10
You can sort multiple copies. Pages will be
sorted in the order 3 2 1, 3 2 1, 3 2 1, and so
on.
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Stack/Sort.
Press OK.
e Press a or b to choose Sort.
Press OK.
f Press Mono Start.
Note
Fit to Page and Page Layout are
not available with Sort.
Adjusting Brightness and
Contrast 10
Brightness 10
To temporarily change the brightness setting,
follow the instructions below:
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Brightness.
Press OK.
-nnonn+ e
e Press a or b to make a lighter or darker
copy. Press OK.
f Press Mono Start or Colour Start.
To change the default setting follow the
instructions below:
a Press Menu, 3, 2.
b Press a or b to make a lighter or darker
copy. Press OK.
c Press Stop/Exit.
Contrast 10
Adjust the contrast to help an image look
sharper and more vivid.
a Press Menu, 3, 3.
3.Contrast
b Press a or b to change the contrast.
Press OK.
c Press Stop/Exit.
Chapter 10
58
Paper options 10
Paper Type 10
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Paper Type.
Press OK.
e Press a or b to choose the type of paper
you are using (Plain Paper,
Inkjet Paper, Brother BP71,
Other Glossy or Transparency).
Press OK.
f Press Mono Start or Colour Start.
Note
To change the default paper type setting
see Paper Type on page 22.
Paper Size 10
If you are copying on paper other than A4
size, you will need to change the paper size
setting. You can copy on A4, A5,
Photo 10 × 15 cm, Letter or Legal paper.
a Make sure you are in Copy mode .
b Load your document.
c Use the dial pad to enter the number of
copies (up to 99).
d Press Copy Options and a or b to
choose Paper Size.
Press OK.
e
Press
a
or
b
to choose the size of paper
you are using (
A4
,
A5
,
10(W) x 15(H)cm
,
Letter
or
Legal
).
Press OK.
f Press Mono Start or Colour Start.
Note
To change the default paper size setting
see Paper Size on page 22.
Section IV
Direct Printing IV
Printing photos from a memory card or USB
Flash memory drive
60
Printing photos from a camera (MFC-295CN only)
71
60
11
Note
The MFC-253CW, MFC-255CW and
MFC-257CW only support memory cards.
PhotoCapture Center™
Operations
11
Printing from a memory card
or USB Flash memory drive
without a PC 11
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or USB Flash memory
drive. (See How to print from a memory card
or USB Flash memory drive on page 63.)
Scanning to a memory card or
USB Flash memory drive
without a PC 11
You can scan documents and save them
directly to a memory card or USB Flash
memory drive. (See Scan to a memory card
or USB Flash memory drive on page 68.)
Using PhotoCapture Center™
from your computer 11
You can access a memory card or USB Flash
memory drive that is inserted in the front of
the machine from your PC.
(See PhotoCapture Center™ for Windows
®
or Remote Setup & PhotoCapture Center™
for Macintosh in the Software User's Guide
on the CD-ROM.)
Using a memory card or USB
Flash memory drive 11
Your Brother machine has media drives
(slots) for use with the following, popular
digital camera media: Memory Stick™,
Memory Stick PRO™, SD, SDHC, xD-Picture
Card™ and a USB Flash memory drive.
miniSD can be used with a miniSD
adapter.
microSD can be used with a microSD
adapter.
Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
Memory Stick PRO Duo™ can be used
with a Memory Stick PRO Duo™ adapter.
Memory Stick Micro™ (M2™) can be used
with a Memory Stick Micro™ (M2™)
adapter.
Adapters are not included with the machine.
Contact a third party supplier for adapters.
This product supports xD-Picture Card
™
Type M / Type M
+
/ Type H (Large Capacity).
IBM Microdrive™ is not compatible with
the machine.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
Printing photos from a memory
card or USB Flash memory drive
11
Memory Stick™
Memory Stick PRO™
SD, SDHC
xD-Picture Card™ USB Flash memory
drive
22 mm or less
11 mm or less
Printing photos from a memory card or USB Flash memory drive
61
11
Memory cards, USB Flash
memory drive and folder
structures 11
Your machine is designed to be compatible
with modern digital camera image files,
memory cards or USB Flash memory drive;
however, please read the points below to
avoid errors:
The image file extension must be .JPG
(other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
Direct PhotoCapture Center™ printing
must be performed separately from
PhotoCapture Center™ operations using
the PC. (Simultaneous operation is not
available.)
The machine can read up to 999 files on a
memory card or USB Flash memory drive.
The DPOF file on the memory cards must
be in a valid DPOF format. (See DPOF
printing on page 65.)
Please be aware of the following:
When printing an index or image, the
PhotoCapture Center™ will print all valid
images, even if one or more images have
been corrupted. Corrupted images will not
be printed.
(memory card users)
Your machine is designed to read memory
cards that have been formatted by a digital
camera.
When a digital camera formats a memory
card it creates a special folder into which it
copies image data. If you need to modify
the image data stored on a memory card
with your PC, we recommend that you do
not modify the folder structure created by
the digital camera. When saving new or
modified image files to the memory card
we also recommend you use the same
folder your digital camera uses. If the data
is not saved to the same folder, the
machine may not be able to read the file or
print the image.
(USB Flash memory drive users)
This machine supports USB Flash
memory drives that have been formatted
by Windows
®
.
Chapter 11
62
Getting started 11
Firmly put a memory card or USB Flash
memory drive into the correct slot.
1 USB Flash memory drive
2 SD, SDHC
3 Memory Stick™, Memory Stick PRO™
4 xD-Picture Card™
IMPORTANT
The USB direct interface supports only a
USB Flash memory drive, a PictBridge
compatible camera, or a digital camera
that uses the USB mass storage standard.
Any other USB devices are not supported.
The Photo Capture key indications
Photo Capture light is on, the memory
card or USB Flash memory drive is
correctly inserted.
Photo Capture light is off, the memory
card or USB Flash memory drive is not
correctly inserted.
Photo Capture light is blinking, the
memory card or USB Flash memory drive
is being read or written to.
IMPORTANT
DO NOT unplug the power cord or remove
the memory card or USB Flash memory
drive from the media drive (slot) or USB
direct interface while the machine is
reading or writing to the memory card or
USB Flash memory drive (the
Photo Capture key is blinking). You will
lose your data or damage the card.
The machine can only read one device at a
time so do not put more than one device in
the slots.
1 2 3
4
Printing photos from a memory card or USB Flash memory drive
63
11
How to print from a
memory card or USB
Flash memory drive
11
Before printing a photo you must first print a
thumbnail index to choose the number of the
photo you want to print. Follow the
instructions below to start printing directly
from your memory card or USB Flash
memory drive:
a Make sure you have put the memory
card or USB Flash memory drive in the
correct slot. For example, the LCD will
show the following message:
M.Stick Active
Press PhotoCa...
b Press (Photo Capture). For
DPOF printing, see DPOF printing
on page 65.
c Press a or b to choose Print Index.
Press OK.
d Press Colour Start to start printing the
index sheet. Make a note of the image
number you want to print. See Print
Index (Thumbnails) on page 63.
e To print images press a or b to choose
Print Images in step c and then
press OK. (See Printing Photos
on page 64.)
f Enter the image number and press OK.
g Press Colour Start to start printing.
Print Index (Thumbnails) 11
The PhotoCapture Center™ assigns
numbers for images (such as NO.1, NO.2,
NO.3, and so on).
The PhotoCapture Center™ uses these
numbers to identity each picture. You can
print a thumbnail page to show all the pictures
on the memory card or USB Flash memory
drive.
Note
Only file names that are 8 characters or
less will be printed correctly on the Index
sheet.
a Make sure you have put the memory
card or USB Flash memory drive in the
correct slot.
Press (Photo Capture).
b Press a or b to choose Print Index.
Press OK.
c Press a or b to choose
6 Images/Line or 5 Images/Line.
Press OK.
Print time for 5 Images/Line will be
slower than 6 Images/Line, but the
quality is better.
6 Images/Line 5 Images/Line
Chapter 11
64
d Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
e Press a or b to choose the paper size
you are using, A4 or Letter.
Press OK.
f Press Colour Start to print.
Printing Photos 11
Before you can print an individual image, you
have to know the image number.
a Make sure you have put the memory
card or USB Flash memory drive in the
correct slot.
b Print the index first. (See Print Index
(Thumbnails) on page 63.)
Press (Photo Capture).
c Press a or b to choose Print Images.
Press OK.
Note
If your memory card contains valid
DPOF information, the LCD will show
DPOF Print:Yes. See DPOF printing
on page 65.
d Enter the image number that you want to
print from the thumbnails printed on the
Index page.
Press OK.
No.:1,3,6,
Note
• Multiple numbers can be entered by using
the OK key to separate numbers. For
example 1, OK, 3, OK, 6 would print
images 1, 3 and 6.
The # key can be used to print a range of
numbers, for example 1, #, 5 would print
all images from 1 to 5.
• You can enter up to 12 characters
(including commas) for the image
numbers you want to print.
e Do one of the following:
After you have chosen all the images
you want to print, press OK to
choose your settings. Go to step f.
If you do not want to change any
settings, press Colour Start.
f Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
g Press a or b to choose the paper size
you are using, Letter, A4, 10x15cm or
13x18cm.
Press OK.
If you choose Letter or A4, go to
step h.
If you choose another size, go to
step i.
If you do not want to change any
settings, press Colour Start.
Printing photos from a memory card or USB Flash memory drive
65
11
h Press a or b to choose the print size
(8 x 10cm, 9 x 13cm, 10 x 15cm,
13 x 18cm, 15 x 20cm or
Max. Size).
Press OK.
i Do one of the following:
To choose the number of copies go
to step j.
If you have finished choosing
settings, press Colour Start.
j Enter the number of copies you want.
Press OK.
k Press Colour Start to print.
The printing positions when using A4 are
shown below:
DPOF printing 11
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, FUJIFILM
Corporation, Panasonic Corporation and
Sony Corporation) created this standard to
make it easier to print images from a digital
camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
When a memory card containing DPOF
information is put into your machine, you can
print the chosen image easily.
a Firmly insert the memory card into the
correct slot.
M.Stick Active
Press (Photo Capture).
b Press a or b to choose Print Images.
Press OK.
c If there is a DPOF file on the card, the
LCD will show:
DPOF Print:Yes e
d Press a or b to choose
DPOF Print:Yes. Press OK.
e Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
f Press a or b to choose the paper size
you are using, Letter, A4, 10x15cm or
13x18cm.
Press OK.
If you chose Letter or A4, go to
step g.
If you chose another size, go to
step h.
1
8 x 10cm
2
9 x 13cm
3
10 x 15cm
4
13 x 18cm
5
15 x 20cm
6
Max. Size
Chapter 11
66
g Press a or b to choose the print size
(8 x 10cm, 9 x 13cm, 10 x 15cm,
13 x 18cm, 15 x 20cm or
Max. Size).
Press OK.
h Press Colour Start to print.
Note
A DPOF File error can occur if the print
order that was created on the camera has
been corrupted. Delete and recreate the
print order using your camera to correct
this problem.
For instructions on how to delete or
recreate the print order, refer to your
camera manufacturer’s support website or
accompanying documentation.
PhotoCapture Center™
print settings
11
These settings will remain until you change
them again.
Print speed and Quality 11
a Press Menu, 4, 1.
b Press a or b to choose Normal or
Photo.
Press OK.
c Press Stop/Exit.
Paper Options 11
Paper Type 11
a Press Menu, 4, 2.
b Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71 or
Other Glossy.
Press OK.
c Press Stop/Exit.
Paper Size 11
a Press Menu, 4, 3.
b Press a or b to choose the paper size
you are using, Letter, A4, 10x15cm or
13x18cm.
Press OK.
c Press Stop/Exit.
Printing photos from a memory card or USB Flash memory drive
67
11
Print Size 11
This setting is available only when you
choose Letter or A4 in the paper size setting.
a Press Menu, 4, 4.
b Press a or b to choose the print size you
are using, 8x10cm, 9 x 13cm,
10 x 15cm, 13 x 18cm, 15 x 20cm
or Max. Size.
Press OK.
c Press Stop/Exit.
Adjusting Brightness and
Contrast 11
Brightness 11
a Press Menu, 4, 5.
b Press a or b to make a lighter or darker
print.
Press OK.
c Press Stop/Exit.
Contrast 11
You can choose the contrast setting. More
contrast will make an image look sharper and
more vivid.
a Press Menu, 4, 6.
b Press a or b to increase or decrease the
contrast.
Press OK.
c Press Stop/Exit.
Cropping 11
If your photo is too long or wide to fit the
available space on your chosen layout, part
of the image will be automatically cropped.
The default setting is On. If you want to print
the whole image, turn this setting to Off. If
you are also using the Borderless setting,
turn Borderless to Off. (See Borderless
printing on page 67.)
a Press Menu, 4, 7.
b Press a or b to choose Off (or On).
Press OK.
c Press Stop/Exit.
Cropping: On 11
Cropping: Off 11
Borderless printing 11
This feature expands the printable area to the
edges of the paper. Printing time will be
slightly slower.
a Press Menu, 4, 8.
b Press a or b to choose Off (or On).
Press OK.
c Press Stop/Exit.
Chapter 11
68
Date Print 11
You can print the date if it is already in the
data on your photo. The date will be printed
on the lower right corner. If the data doesn’t
have the date information, you cannot use
this function.
a Press Menu, 4, 9.
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Note
The DPOF setting on your camera must
be turned off to use the Date Print.
Scan to a memory card
or USB Flash memory
drive
11
You can scan monochrome and colour
documents onto a memory card or USB Flash
memory drive. Monochrome documents will
be stored in PDF (*.PDF) or TIFF (*.TIF) file
formats. Colour documents may be stored in
PDF (*.PDF) or JPEG (*.JPG) file formats.
The default setting is Color 150 dpi and
the default file format is PDF. The machine
automatically creates file names based on
the current date. (For details, see the Quick
Setup Guide.) For example, the fifth image
scanned on July 1, 2009 would be named
01070905.PDF. You can change the colour
and quality.
a Make sure you have put the memory
card or USB Flash memory drive in the
correct slot.
IMPORTANT
DO NOT take out the memory card or
USB Flash memory drive while
Photo Capture is blinking to avoid
damaging the card, USB Flash memory
drive or the data stored on them.
b Load your document.
c Press (Scan).
d Press a or b to choose
Scan to Media.
Quality Selectable File
Format
Color 150 dpi PDF / JPEG
Color 300 dpi PDF / JPEG
Color 600 dpi PDF / JPEG
B/W 200x100 dpi TIFF / PDF
B/W 200 dpi TIFF / PDF
Printing photos from a memory card or USB Flash memory drive
69
11
e Do one of the following:
To change the quality press OK and
go to step f.
To start scanning press Mono Start
or Colour Start.
f Press a or b to choose the quality, and
then press OK.
Do one of the following:
To change the file type, go to step g.
To start scanning press Mono Start
or Colour Start.
g Press a or b to choose the file type,
choose one of the options below:
To change the file name press OK
and go to step h.
To start scanning press Mono Start
or Colour Start.
h The file name is set automatically.
However, you can set a name of your
choice using the dial pad. You can only
change the first 6 digits.
Press Mono Start or Colour Start.
Changing the image quality 11
a Press Menu, 4, 0, 1.
b Press a or b to choose
B/W 200x100 dpi, B/W 200 dpi,
Color 150 dpi, Color 300 dpi or
Color 600 dpi.
Press OK.
c Press Stop/Exit.
Changing the monochrome
file format 11
a Press Menu, 4, 0, 2.
b Press a or b to choose TIFF or PDF.
Press OK.
c Press Stop/Exit.
Changing the colour file
format 11
a Press Menu, 4, 0, 3.
b Press a or b to choose PDF or JPEG.
Press OK.
c Press Stop/Exit.
Chapter 11
70
Understanding the
Error Messages
11
Once you are familiar with the types of errors
that can occur while you are using
PhotoCapture Center™, you can easily
identify and troubleshoot any problems.
Hub is Unusable.
This message will appear if a Hub or USB
Flash memory drive with a Hub has been
put into the USB direct interface.
Media Error
This message will appear if you put in a
memory card that is either bad or not
formatted, or when there is a problem with
the media drive. To clear this error, take
out the memory card.
No File
This message will appear if you try to
access a memory card or USB Flash
memory drive in the drive (slot) that does
not contain a .JPG file.
Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
This message will also appear when a
memory card or USB Flash memory drive
you are using does not have enough
space available for the scanned
document.
Media is Full.
This message will appear if you are trying
to save more than 999 files in a memory
card or USB Flash memory drive.
Unusable Device
This message will appear if a USB device
or USB Flash memory drive that is not
supported has been connected to the USB
direct interface. (For more information,
visit us at http://solutions.brother.com
.)
This message will also appear if you
connect a broken device to the USB direct
interface.
71
12
12
Printing photos
directly from a
PictBridge camera
12
Your Brother machine supports the
PictBridge standard, allowing you to connect
to and print photos directly from any
PictBridge compatible digital camera.
If your camera is using the USB Mass
Storage standard, you can also print photos
from a digital camera without PictBridge.
(See Printing photos directly from a digital
camera (without PictBridge) on page 73.)
PictBridge requirements 12
To avoid errors, remember the following
points:
The machine and the digital camera must
be connected using a suitable USB cable.
The image file extension must be .JPG
(other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
PhotoCapture Center™ operations are
not available when using the PictBridge
feature.
Setting your digital camera 12
Make sure your camera is in PictBridge
mode. The following PictBridge settings may
be available from the LCD of your PictBridge
compatible camera.
Depending on your camera some of these
settings may not be available.
1
See DPOF printing on page 72 for more details.
2
If your camera is set to use the Printer Settings
(Default setting), the machine will print your photo
using the following settings.
When your camera does not have any
menu selections, these settings are also
used.
The names and availability of each setting
depends on the specification of your
camera.
Please refer to the documentation supplied
with your camera for more detailed
information on changing PictBridge settings.
Printing photos from a camera
(MFC-295CN only)
12
Camera Menu
Selections
Options
Paper Size Letter, A4, 10 × 15 cm,
Printer Settings
(Default setting)
2
Paper Type Plain Paper,
Glossy Paper,
Inkjet Paper,
Printer Settings
(Default setting)
2
Layout Borderless: On,
Borderless: Off,
Printer Settings
(Default setting)
2
DPOF setting
1
-
Print Quality Normal, Fine,
Printer Settings
(Default setting)
2
Date Print On, Off, Printer Settings
(Default setting)
2
Settings Options
Paper Size 10 × 15 cm
Paper Type Glossy Paper
Layout Borderless: On
Print Quality Fine
Date Print Off
Chapter 12
72
Printing Images 12
Note
Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
1 USB direct interface
b Turn on the camera.
When the machine has recognized the
camera, the LCD shows the following
message:
Camera Connected
c Choose the photo you want to print
following the instructions from your
camera.
When the machine starts printing a
photo, the LCD will show Printing.
IMPORTANT
To prevent damage to your machine, do
not connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
DPOF printing 12
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, FUJIFILM
Corporation, Panasonic Corporation and
Sony Corporation) created this standard to
make it easier to print images from a digital
camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
Note
A DPOF File error can occur if the print
order that was created on the camera has
been corrupted. Delete and recreate the
print order using your camera to correct
this problem. For instructions on how to
delete or recreate the print order, refer to
your camera manufacturer’s support
website or accompanying documentation.
1
Printing photos from a camera (MFC-295CN only)
73
12
Printing photos
directly from a digital
camera (without
PictBridge)
12
If your camera supports the USB Mass
Storage standard, you can connect your
camera in mass storage mode. This enables
you to print photos from your camera.
(If you would like to print photos in PictBridge
mode, see Printing photos directly from a
PictBridge camera on page 71.)
Note
The name, availability and operation differ
among digital cameras. Please refer to the
documentation supplied with your camera
for detailed information, such as how to
switch from PictBridge mode to USB mass
storage mode.
Printing Images 12
Note
Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
1 USB direct interface
b Turn on the camera.
c Follow the steps in Printing Photos
on page 64.
IMPORTANT
To prevent damage to your machine, do
not connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
1
Chapter 12
74
Understanding the
Error Messages
12
Once you are familiar with the types of errors
that can occur while you are printing from a
camera, you can easily identify and
troubleshoot any problems.
Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
Unusable Device
This message will appear if you connect a
camera which is not using the USB Mass
Storage standard. This message will also
appear if you connect a broken device to
the USB direct interface.
(For more detailed solutions see Error and
maintenance messages on page 97.)
Section V
Software V
Software and Network features 76
76
13
The CD-ROM includes the Software User’s
Guide and Network User’s Guide for features
available when connected to a computer (for
example, printing and scanning). The guide
has easy to use links that, when clicked, will
take you directly to a particular section.
You can find information on these features:
Printing
Scanning
ControlCenter3 (Windows
®
)
ControlCenter2 (Macintosh)
Faxing from your computer
PhotoCapture Center™
Network Printing
Network Scanning
Wired and Wireless Network
How to read the HTML User’s Guide
This is a quick reference to use the HTML
User’s Guide.
Windows
®
Note
If you have not installed the software, see
Viewing Documentation on page 3.
a From the Start menu, point to Brother,
MFC-XXXX (where XXXX is your model
number) from the programs group, then
click User’s Guides in HTML format.
b Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) from the
top menu.
c Click the heading you would like to read
from the list at the left of the window.
Macintosh
a Make sure your Macintosh is turned on.
Insert the Brother CD-ROM into your
CD-ROM drive.
b Double-click the Documentation icon.
c Double-click your language folder, and
then double-click top.html.
d Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) in the top
menu, and then click the heading you
would like to read from the list at the left
of the window.
Software and Network features 13
Section VI
Appendixes VI
Safety and Legal 78
Troubleshooting and Routine Maintenance 89
Menu and Features 116
Specifications 130
78
A
Choosing a location A
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put
the machine near a telephone socket and a standard, grounded electrical socket. Choose a
location where the temperature remains between 10 °C and 35 °C.
WARNING
DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,
chemicals or water.
DO NOT connect your machine to electrical sockets on the same circuit as large appliances or
other equipment that might disrupt the power supply.
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to electrical sockets controlled by wall switches or automatic
timers.
• Disruption of power can wipe out information in the machine's memory.
• Avoid interference sources, such as other cordless telephone systems or speakers.
• DO NOT tip the machine, or place it on any tilted surface. Doing this may cause ink spillage
and internal damage to your machine.
Safety and Legal A
Safety and Legal
79
A
To use the machine safely A
Please keep these instructions for later reference and read them before attempting any
maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the telephone line cord first and then the power cord
from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
DO NOT pull on the middle of the AC power cord. Doing this might cause an electrical shock.
DO NOT use flammable substances, any type of spray, liquid or aerosol cleaners to clean the
inside or outside of the machine. Doing this may cause a fire or electrical shock.
Unplug this product from the wall socket before cleaning the inside of the machine.
80
If the machine becomes hot, releases smoke, or generates any strong smells, immediately
unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer
Service.
If metal objects, water or other liquids get inside the machine, immediately unplug the machine
from the electrical socket. Call your Brother dealer or Brother Customer Service.
Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall socket.
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in
a wet location.
This product must be installed near an electrical socket that is easily accessible. In case of an
emergency, you must unplug the power cord from the electrical socket to shut off the power
completely.
This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a
qualified electrician.
Always make sure the plug is fully inserted.
DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire.
Safety and Legal
81
A
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
82
CAUTION
DO NOT put your hands on the edge of the machine under the document cover or the scanner
cover. Doing this may cause injury.
DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this
may cause injury.
Safety and Legal
83
A
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
When moving the machine you must lift it from the base, by placing a hand at each side of the
unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the
Jam Clear Cover.
84
Important safety instructions A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 DO NOT use this product near water.
5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heater. This product should never be placed in a built-in installation unless
adequate ventilation is provided.
7 Use only the power cord supplied with this machine.
8 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to
insert the plug into the outlet, call your electrician to replace your obsolete outlet. DO NOT
defeat the purpose of the grounded plug.
9 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
10 DO NOT place anything in front of the machine that will block received faxes. DO NOT place
anything in the path of received faxes.
11 Wait until pages have exited the machine before picking them up.
12 Unplug this product from the power socket and refer all servicing to Brother Authorized Service
Personnel under the following conditions:
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions. Incorrect
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
13 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
14 DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
Safety and Legal
85
A
IMPORTANT - For your safety A
To ensure safe operation, the supplied three-pin plug must be inserted only into a standard
three-pin electrical socket that is effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and
that the installation is completely safe. For your safety, if in any doubt about the effective
grounding of the power, consult a qualified electrician.
Wiring information (U.K. only) A
Important
If you need to replace the plug fuse, fit a fuse that is approved by ASTA to BS1362 with the same
rating as the original fuse.
Always replace the fuse cover. Never use a plug that does not have a cover.
Warning - This machine must be earthed. A
The wires in the mains lead are coloured in line with the following code:
Green and Yellow: Earth
Blue: Neutral
Brown: Live
If in any doubt, call a qualified electrician.
LAN connection (MFC-295CN only) A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference A
This product complies with EN55022 (CISPR Publication 22) /Class B. When connecting the
machine to a computer, ensure that you use a USB cable which does not exceed 2 meters in
length.
86
EU Directive 2002/96/EC and EN50419 A
This equipment is marked with the above recycling symbol. It means that at the end of the life of
the equipment you must dispose of it separately at an appropriate collection point and not place
it in the normal domestic unsorted waste stream. This will benefit the environment for all.
(European Union only)
International ENERGY STAR
®
Qualification Statement A
The purpose of the International ENERGY STAR
®
Program is to promote the development and
popularization of energy-efficient office equipment.
As an ENERGY STAR
®
Partner, Brother Industries, Ltd. has determined that this product meets
the ENERGY STAR
®
specifications for energy efficiency.
European
Union Only
Safety and Legal
87
A
Legal limitations for copying A
It is an offence to make reproductions of certain items or documents with the intent to commit
fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you
check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which should not be copied:
Money
Bonds or other certificates of indebtedness
Certificates of Deposit
Armed Forces Service or Draft papers
Passports
Postage Stamps (cancelled or uncancelled)
Immigration Papers
Welfare documents
Cheques or Drafts drawn by Governmental Agencies
Identification Documents, badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair
dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
88
Trademarks A
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United
States and/or other countries.
Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Apple, Macintosh and Safari are trademarks of Apple Inc., registered in the United States and
other countries.
Adobe, Flash, Illustrator, PageMaker and Photoshop are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Microdrive is a trademark of International Business Machines Corporation.
Memory Stick is a trademark of Sony Corporation.
xD-Picture Card is a trademark of FUJIFILM Corporation, Toshiba Corporation and Olympus
Optical Co. Ltd.
PictBridge is a trademark.
Memory Stick PRO, Memory Stick PRO Duo, Memory Stick Duo, MagicGate Memory Stick,
Memory Stick Micro and M2 are trademarks of Sony Corporation.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered
trademarks of Broadcom Corporation in the United States and/or other countries.
AOSS is a trademark of Buffalo Inc.
Wi-Fi, WPA, WPA2, Wi-Fi Protected Access and Wi-Fi Protected Setup are either trademarks or
registered trademarks of Wi-Fi Alliance in the United States and/or other countries.
Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
AMD is a trademark of Advanced Micro Devices, Inc.
FaceFilter Studio is a trademark of Reallusion, Inc.
All other trademarks are the property of their respective owners.
89
B
B
Troubleshooting B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
.
If you are having difficulty with your machine B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty Suggestions
No printout. Check the interface cable or wireless connection on both the machine and your
computer. (See the Quick Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 97.)
One or more ink cartridges have reached the end of their life. (See Replacing the
ink cartridges on page 106.)
If the LCD shows Cannot Print and Replace XX Ink (where XX is an
abbreviation of the colour), see Replacing the ink cartridges on page 106.
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother MFC-XXXX (where XXXX is your model name),
and make sure that Use Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a print error message on your computer, as the machine pauses during the
process. The error message will disappear after the machine re-starts printing.
Poor print quality. Check the print quality. (See Checking the print quality on page 111.)
Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See Printing for Windows
®
or Printing and Faxing for
Macintosh in the Software User's Guide on the CD-ROM and Paper Type
on page 22.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Brother
Original cartridges stay usable for up to two years if kept in their original
packaging.)
The ink cartridge has been in your machine for over six months.
The ink cartridge may not have been stored correctly before use.
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper. (See Acceptable paper and other print
media on page 14.)
The recommended environment for your machine is between 20 °C to 33 °C.
90
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 110.)
Make sure you are using Brother Original Innobella™ ink.
Try using the recommended types of paper. (See Acceptable paper and other print
media on page 14.)
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 110.)
Make sure you are using Brother Original Innobella™ ink.
Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 112.)
Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper side
guides are adjusted correctly. (See Loading paper and other print media
on page 8.)
Make sure the Jam Clear Cover is closed properly.
Smudged stain at the top center of
the printed page.
Make sure the paper is not too thick or curled. (See Acceptable paper and other
print media on page 14.)
Smudged stain at the right or left
corner of the printed page.
Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.
Printing appears dirty or ink seems
to run.
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 14.) Don't handle the paper until the ink is
dry.
Make sure you are using Brother Original Innobella™ ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
printer platen on page 109.)
Make sure you are using Brother Original Innobella™ ink.
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 8.)
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled. In the printer driver Advanced tab, click Colour Settings, and uncheck
Bi-Directional Printing for Windows
®
or Bi-Directional Printing for Macintosh.
Make sure you are using Brother Original Innobella™ ink.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click the Colour Settings, and make sure you uncheck
Colour Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows
®
or Printing and Faxing for Macintosh in the Software
User's Guide on the CD-ROM.)
Photo paper does not feed
properly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up roller. (See Cleaning the paper pick-up rollers
on page 110.)
Printing (continued)
Difficulty Suggestions
Troubleshooting and Routine Maintenance
91
B
Machine feeds multiple pages. Make sure the paper is loaded correctly in the paper tray. (See Loading paper and
other print media on page 8.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
There is a paper jam. Make sure the paper length guide is set to the paper size. Do not extend the paper
tray when you load A5 or smaller size paper. (See Printer jam or paper jam
on page 103.)
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 8.)
Machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print resolution. (See Printing for Windows
®
or Printing and
Faxing for Macintosh in the Software User's Guide on the CD-ROM.)
Printing Received Faxes
Difficulty Suggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received colour fax prints only in
black & white.
Replace the colour ink cartridges that have reached the end of their life, and then
ask the other person to send the colour fax again. (See Replacing the ink
cartridges on page 106.)
Left and Right margins are cut off or
a single page is printed on two
pages.
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 37.)
Telephone Line or Connections
Difficulty Suggestions
Dialling does not work.
(No dial tone)
Check that the machine is plugged in and switched on.
Check the line cord connection.
Change the Tone/Pulse setting. (See Quick Setup Guide.)
Lift the external telephone’s handset and listen for a dial tone. If there is no dial
tone, ask your telephone company to check the line and/or socket.
The machine does not answer
when called.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 34.) Check for a dial tone. If possible, call your machine
to hear it answer. If there is still no answer, check the telephone line cord
connection. If there is no ringing when you call your machine, ask your telephone
company to check the line.
Printing (continued)
Difficulty Suggestions
92
Receiving Faxes
Difficulty Suggestions
Cannot receive a fax Check the line cord connection.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive modes on page 34.)
If you often have interference on the telephone line, try changing the menu setting
of Compatibility to Basic(for VoIP). (See Telephone line interference
on page 96.)
If you connect your machine to PBX or ISDN, set the menu setting of Telephone
Line Type to your telephone type. (See Setting the Telephone Line Type
on page 38.)
Sending Faxes
Difficulty Suggestions
Cannot send a fax. Check the line cord connection.
Make sure that the Fax key is illuminated. (See Entering Fax mode
on page 28.)
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports
on page 49.)
Transmission Verification Report
says
‘RESULT:ERROR’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘RESULT:ERROR’ on the Transmission
Verification Report, your machine may be out of memory. If the problem continues,
ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic(for VoIP). (See
Telephone line interference on page 96.)
If you connect your machine to PBX or ISDN, set the menu setting of Telephone
Line Type to your telephone type. (See Telephone line interference on page 96.)
Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner glass on page 109.)
Sent faxes are blank. Make sure you are loading the document properly. (See Loading documents
on page 18.)
Vertical black lines when sending.
(MFC-295CN only)
If the copy you made shows the same problem, clean the scanner. (See Cleaning
the scanner glass on page 109.)
Troubleshooting and Routine Maintenance
93
B
Handling Incoming Calls
Difficulty Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Fax Detect is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to Off. (See Fax Detect
on page 37.)
Sending a fax call to the machine. If you answered at the machine, press Mono Start and hang up at once. If you
answered on an external or extension telephone, press your Remote Activation
Code (default setting is l 5 1). When your machine answers, hang up.
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, an alarm system or any other
custom feature on a single telephone line with your machine, it may create a
problem sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Menu Setting Difficulties
Difficulty Suggestions
The machine beeps when you try to
access the Setup Send or Setup
Receive menu.
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup
Send or Setup Receive setting is available only when the machine is in Fax mode.
Copying Difficulties
Difficulty Suggestions
Cannot make a copy.
Make sure that the Copy key is illuminated. (See Entering Copy mode
on page 52.)
Copies are blank. Make sure you are loading the document properly. (See Loading documents
on page 18.)
Vertical streaks appear in copies. If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner glass on page 109.)
Poor copy results when using the
ADF. (MFC-295CN only)
Try using the scanner glass. (See Using the scanner glass on page 19.)
Vertical black line appears in
copies. (MFC-295CN only)
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
on page 109.)
Fit to Page does not work properly. Make sure your source document is not skewed.
94
Scanning Difficulties
Difficulty Suggestions
TWAIN/WIA errors appear when
starting to scan.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.
OCR does not work. Try increasing the scanner resolution.
Poor scanning results when using
the ADF. (MFC-295CN only)
Try using the scanner glass. (See Using the scanner glass on page 19.)
Software Difficulties
Difficulty Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center™ Difficulties
Difficulty Suggestions
Removable Disk does not work
correctly.
1 Have you installed the Windows
®
2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
®
2000 update using one of the following methods.
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup
Guide.)
Download the latest service pack from the Microsoft Website.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2 Take out the memory card or USB Flash memory drive and put it back in
again.
3 If you have tried ‘Eject’ from within Windows
®
, take out the memory card or
USB Flash memory drive before you continue.
4 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5 If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing when
printed.
Make sure that Borderless printing and Cropping are turned off. (See Borderless
printing on page 67 and Cropping on page 67.)
Troubleshooting and Routine Maintenance
95
B
Network Difficulties
Difficulty Suggestions
Cannot print over the network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports on page 49) and check the current
Network settings printed in this list.
(MFC-295CN only) Reconnect the LAN cable to the hub to verify that the cabling
and network connections are good. If possible, try connecting the machine to a
different port on your hub using a different cable. If the connections are good, the
machine shows LAN Active for 2 seconds.
(If you are having Network problems, see Network User’s Guide on the CD-ROM
for more information.)
The network scanning feature does
not work.
<Windows
®
users>
Firewall settings on your PC may be rejecting the necessary network connection.
Follow the instructions below to configure the Firewall. If you are using personal
Firewall software, see the User’s Guide for your software or contact the software
manufacturer.
For Windows
®
XP SP2 and Windows Vista
®
users, see Firewall settings in the
Software User’s Guide on the CD-ROM.
For Windows
®
XP SP1 users, please visit the Brother Solutions Center.
(http://solutions.brother.com
)
<Macintosh users>
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model
list in ControlCenter2.
Your computer cannot find your
machine.
<Windows
®
users>
Firewall settings on your PC may be rejecting the necessary network connection.
For detail, see the instruction above.
<Macintosh users>
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model
list in ControlCenter2.
96
Dial Tone detection B
When you send a fax automatically, by
default your machine will wait for a fixed
amount of time before it starts to dial the
number. By changing the Dial Tone setting to
Detection you can make your machine dial
as soon as it detects a dial tone. This setting
can save a small amount of time when
sending a fax to many different numbers. If
you change the setting and start having
problems with dialling you should change
back to the default No Detection setting.
a Press Menu, 0, 5.
b Press a or b to choose Detection or
No Detection.
Press OK.
c Press Stop/Exit.
Telephone line interference B
If you are having problems sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you adjust the Equalization for compatibility
to reduce the modem speed for fax
operations.
a Press Menu, 0, 7.
b Press a or b to choose Normal (or
Basic(for VoIP)).
Basic(for VoIP) cuts the
modem speed to 9,600 bps. Unless
interference is a recurring problem
on your telephone line, you may
prefer to use it only when needed.
Normal sets the modem speed at
14,400 bps. (Default)
Press OK.
c Press Stop/Exit.
Note
When you change the compatibility to
Basic(for VoIP), the ECM feature is
only available for colour fax sending.
Troubleshooting and Routine Maintenance
97
B
Error and maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance messages by yourself. If you need more
help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Error Message Cause Action
B&W Print Only
Replace X Ink
One or more of the colour ink
cartridges have reached the end
of their life.
You can use the machine in
monochrome mode for
approximately four weeks
depending on the number of
pages you print.
While this message appears on
the LCD, each operation works in
the following way:
Printing
If you click
Greyscale
in the
Advanced
tab of the printer
driver you can use the machine
as a monochrome printer.
Copying
If the paper type is set to
Plain Paper or
Inkjet Paper, you can
make copies in monochrome.
Faxing
If the paper type is set to
Plain Paper or
Inkjet Paper, the machine
will receive and print faxes in
monochrome.
If a sending machine has a
colour fax, the machine’s
‘handshake’ will ask that the
fax be sent as monochrome.
If the paper type is set to
Other Glossy or
Brother BP71, the machine will
stop all print operations. If you
unplug the machine, or take out
the ink cartridge, you cannot use
the machine until you change to a
new ink cartridge.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 106.)
98
BT Call Sign On
(For U.K. only)
BT Call Sign is set to ON. You
cannot change the Receive Mode
from Manual to another mode.
Set BT Call Sign to OFF. (See BT Call Sign
(U.K. only) on page 39.)
Cannot Detect You installed a new ink too quickly
and the machine did not detect it.
Take out the new ink cartridge and
re-install it slowly until it clicks.
If you are using non Brother ink
the machine may not detect the
ink cartridge.
Replace the cartridge with a Brother
original ink cartridge. If the error message
remains, contact your Brother dealer.
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
Replacing the ink cartridges on page 106.)
Cannot Print
Replace XX Ink
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations. While memory is
available, monochrome faxes will
be stored in the memory. If a
sending machine has a colour fax,
the machine's ‘handshake’ will
ask that the fax be sent as
monochrome.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 106.)
Clean Unable XX
(Init Unable XX)
(Print Unable XX)
(Scan Unable XX)
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, see Transferring your faxes or
Fax Journal report on page 102 before
disconnecting the machine so you will not
lose any important messages. Then,
disconnect the machine from the power for
several minutes and then reconnect it.
Close Ink Cover The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Comm.Error Poor telephone line quality
caused a communication error.
Try sending the fax again or try connecting
the machine to another telephone line. If
the problem continues, call the telephone
company and ask them to check your
telephone line.
Cover is Open The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
Data Remaining Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Disconnected The other person or other
person's fax machine stopped the
call.
Try to send or receive again.
Error Message Cause Action
Troubleshooting and Routine Maintenance
99
B
Document Jam The document was not inserted or
fed correctly, or the document
scanned from the ADF was too
long.
See Using the ADF (MFC-295CN only)
on page 18.
See Document jam (MFC-295CN only)
on page 102.
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Init Unable XX The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
See Clean Unable XX in this table.
Ink Low Black
Ink Low Yellow
Ink Low Cyan
Ink Low Magenta
The indicated ink cartridge is
running out of ink. If a sending
machine has a colour fax to send,
your machine’s ‘handshake’ will
ask that the fax is sent as
monochrome. If the sending
machine has the ability to convert
it, the colour fax will be printed at
your machine as a monochrome
fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Replacing the ink
cartridges on page 106.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, incorrectly formatted,
or there is a problem with the
memory card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full. The memory card or USB Flash
memory drive you are using
already contains 999 files.
Your machine can only save to your
memory card or USB Flash memory drive
if it contains less than 999 files. Try
deleting unused files to free some space
and try again.
No Caller ID
(U.K. and Ireland only)
There is no incoming call history.
You have not received any calls,
you have not activated the Caller
ID feature on your machine, or
you have not subscribed to the
Caller ID service from your
telephone company.
If you want to use the Caller ID feature call
your telephone company. (See Caller ID
(U.K. and Ireland only) on page 40.)
No Cartridge An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Replacing the ink cartridges on page 106.)
No File The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.
Put the correct memory card or USB Flash
memory drive into the slot again.
Error Message Cause Action
100
No Paper Fed The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray, and
then press Mono Start or
Colour Start.
Remove the paper and load it again
and then press Mono Start or
Colour Start. (See Loading paper and
other print media on page 8.)
The Jam Clear Cover is not
closed properly.
Check that the Jam Clear Cover is closed.
(See Printer jam or paper jam
on page 103.)
The paper is jammed in the
machine.
Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 103.
No Response/Busy The number you dialled does not
answer or is busy.
Verify the number and try again.
Not Registered You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Storing Speed Dial numbers on page 46.)
Out of Memory The machine's memory is full. When copy operation is in progress, press
Stop/Exit and wait until the other
operations in progress finish and then try
again.
When you are sending a fax, see Out of
Memory message on page 33.
The memory card or USB Flash
memory drive you are using does
not have enough free space to
scan the documents.
Delete unused files from your memory
card or USB Flash memory drive to make
some free space and then try again.
Paper Jam Paper is jammed in the machine. Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 103.
Make sure the paper length guide is
adjusted to the correct paper size.
Print Unable XX The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
See Clean Unable XX in this table.
Scan Unable XX The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
See Clean Unable XX in this table.
Error Message Cause Action
Troubleshooting and Routine Maintenance
101
B
Unusable Device
Disconnect device
from front connector.
Turn the machine
off & on by pressing
On/Off button on
control panel.
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash
memory drive that is not
supported has been connected to
the USB direct interface.
(For more information, visit us at
http://solutions.brother.com
.)
Unplug the device from the USB direct
interface.
Wrong Paper Size Paper is not the correct size. Check that the Paper Size setting matches
the size of paper in the tray. Load the
correct size of paper, and then press
Mono Start or Colour Start. (See Paper
Size on page 22.)
Error Message Cause Action
102
Transferring your faxes or Fax
Journal report B
If the LCD shows:
Clean Unable XX
Init Unable XX
Print Unable XX
Scan Unable XX
We recommend transferring your faxes to
another fax machine. (See Transferring faxes
to another fax machine on page 102.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
report to another fax machine on page 102.)
Transferring faxes to another fax
machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Enter
personal information (Station ID) in the Quick
Setup Guide.)
a Press Menu, 9, 0, 1.
b Do one of the following:
If the LCD shows No Data, there
are no faxes left in the machine's
memory.
Press Stop/Exit.
If the LCD shows Enter Fax No.,
enter the fax number to which faxes
will be forwarded.
c Press Mono Start.
Transferring the Fax Journal report to
another fax machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Enter
personal information (Station ID) in the Quick
Setup Guide.)
a Press Menu, 9, 0, 2.
b Enter the fax number to which the Fax
Journal report will be forwarded.
c Press Mono Start.
Document jam
(MFC-295CN only) B
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document up and to the
left.
d Close the ADF cover.
e Press Stop/Exit.
Troubleshooting and Routine Maintenance
103
B
IMPORTANT
To avoid future document jams close the
ADF cover correctly by pushing it down
gently in the middle.
Document is jammed inside the ADF
unit
B
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover.
c Pull the jammed document out to the
left.
d Close the document cover.
e Press Stop/Exit.
Printer jam or paper jam B
Take out the jammed paper depending on
where it is jammed in the machine.
a If the paper support flap is open, close it,
and then close the paper support. Pull
the paper tray completely out of the
machine.
b Pull out the jammed paper (1) and press
Stop/Exit.
c Clear the error message by lifting the
scanner cover from the front of the
machine and then close it.
If the error message is still displayed,
or if you cannot remove the jammed
paper from the front of the machine,
please go to the next step.
1
104
d Open the Jam Clear Cover (1) at the
back of the machine. Pull the jammed
paper out of the machine.
e Close the Jam Clear Cover.
Make sure the cover is closed properly.
f Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover (1) until it locks securely
in the open position.
Make sure that there is no jammed
paper left inside the machine.
Check both ends of the print carriage.
IMPORTANT
Before you unplug the machine from the
power source, you can transfer your faxes
that are stored in the memory to your PC
or another fax machine so you will not lose
any important messages. (See
Transferring your faxes or Fax Journal
report on page 102.)
1
1
Troubleshooting and Routine Maintenance
105
B
IMPORTANT
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
• If the print head is at the right corner as
shown in the illustration, you cannot move
the print head. Hold down Stop/Exit until
the print head moves to the middle. Then
unplug the machine from the power
source, and take out the paper.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
g Lift the scanner cover to release the
lock ( ). Gently push the scanner cover
support down ( ) and close the
scanner cover ( ) using both hands.
h Push the paper tray firmly back into the
machine. While holding the paper tray in
place, pull out the paper support until it
clicks and unfold the paper support flap.
IMPORTANT
Make sure you pull out the paper support
until it clicks.
1
2
3
106
Routine maintenance B
Replacing the ink cartridges B
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the
4 cartridges. When the machine detects an
ink cartridge is running out of ink, the machine
will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you to replace
an ink cartridge, there will be a small amount
of ink left in the ink cartridge. It is necessary
to keep some ink in the ink cartridge to
prevent air from drying out and damaging the
print head assembly.
IMPORTANT
Brother multifunction machines are
designed to work with ink of a particular
specification and will work to a level of
optimum performance and reliability when
used with genuine Brother Original ink
cartridges. Brother cannot guarantee this
optimum performance and reliability if ink
or ink cartridges of other specifications are
used. Brother does not therefore
recommend the use of cartridges other
than genuine Brother Original cartridges
or the refilling of used cartridges with ink
from other sources. If damage is caused
to the print head or other parts of this
machine as a result of using other brands
of ink or ink cartridges, any repairs
required as a result may not be covered by
the warranty.
a Open the ink cartridge cover.
If one or more ink cartridges have
reached the end of their life, the LCD
shows Cannot Print or
B&W Print Only.
b Press the lock release lever as shown to
release the ink cartridge indicated on
the LCD. Remove the cartridge from the
machine.
c Open the new ink cartridge bag for the
colour shown on the LCD, and then take
out the ink cartridge.
Troubleshooting and Routine Maintenance
107
B
d Turn the green knob on the protective
yellow cap clockwise until it clicks to
release the vacuum seal, then remove
the cap (1).
e Each colour has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
f Gently push the ink cartridge until it
clicks, and then close the ink cartridge
cover.
g The machine will automatically reset the
ink dot counter.
Note
• If you replaced an ink cartridge, for
example Black, the LCD may ask you to
verify that it was a brand new one
(Did You Change Blck?). For each
new cartridge you installed, press 1 (Yes)
to automatically reset the ink dot counter
for that colour. If the ink cartridge you
installed is not a brand new one, be sure
to press 2 (No).
• If the LCD shows No Cartridge or
Cannot Detect after you install the ink
cartridges, check that the ink cartridges
are installed correctly.
CAUTION
If ink gets in your eyes, wash them out with
water at once and call a doctor if you are
concerned.
1
108
IMPORTANT
• DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink
left in the cartridge.
• DO NOT touch the cartridge insertion
slots. If you do so, the ink may stain your
skin.
• If ink gets on your skin or clothing,
immediately wash it off with soap or
detergent.
• If you mix the colours by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting
the cartridge installation.
• Once you open an ink cartridge, install it in
the machine and use it up within six
months of installation. Use unopened ink
cartridges by the expiration date written on
the cartridge package.
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
Cleaning the outside of the
machine B
IMPORTANT
• Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
machine.
• DO NOT use cleaning materials that
contain ammonia.
• DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
Clean the outside of the machine as
follows:
B
a Pull the paper tray (1) completely out of
the machine.
b Wipe the outside of the machine with a
dry, lint-free soft cloth to remove dust.
c Lift the paper tray cover and remove
anything that is stuck inside the paper
tray.
d Wipe the inside and outside of the paper
tray with a dry, lint-free soft cloth to
remove dust.
e Close the output paper tray and put the
paper tray firmly back in the machine.
1
Troubleshooting and Routine Maintenance
109
B
Cleaning the scanner glass B
a Lift the document cover (1). Clean the
scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
b (MFC-295CN only)
In the ADF unit, clean the white bar (1)
and the glass strip (2) with a soft,
lint-free cloth moistened with a
non-flammable glass cleaner.
Note
In addition to cleaning the scanner glass
and glass strip with a non-flammable glass
cleaner, run your finger tip over the
scanner glass and glass strip to see if you
can feel anything on it. If you feel dirt or
debris, clean the scanner glass and glass
strip again concentrating on that area. You
may need to repeat the cleaning process
three or four times. To test, make a copy
after each cleaning attempt.
Cleaning the machine’s
printer platen B
CAUTION
Be sure to unplug the machine from the
electrical socket before cleaning the printer
platen to avoid electrical shock.
a Lift the scanner cover until it locks
securely in the open position.
b Clean the machine’s printer platen (1)
and the area around it, wiping off any
scattered ink with a soft, dry lint-free
cloth.
2
1
3
1
2
1
110
Cleaning the paper pick-up
rollers B
a Pull the paper tray completely out of the
machine.
b Unplug the machine from the electrical
socket and open the Jam Clear
Cover (1) at the back of the machine.
c Clean the Paper Pick-up Rollers (1) with
isopropyl alcohol on a cotton swab.
d Close the Jam Clear Cover.
Make sure the cover is closed correctly.
e Put the paper tray firmly back in the
machine.
f Re-connect the power cord.
Cleaning the print head B
To maintain good print quality, the machine
will automatically clean the print head. You
can start the cleaning process manually if
there is a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics, or
blank text on your printed pages. You can
clean Black only, three colours at a time
(Yellow/Cyan/Magenta), or all four colours at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
a Press Menu, 8, 2.
b Press a or b to choose Black, Color or
All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to standby mode
automatically.
Note
If you clean the print head at least five
times and the print has not improved, try
installing a new genuine Brother Branded
replacement cartridge for each problem
colour. Try cleaning the print head again
up to five more times. If the print has not
improved call your Brother dealer.
1
1
Troubleshooting and Routine Maintenance
111
B
Checking the print quality B
If faded or streaked colours and text appear
on your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
a Press Menu, 8, 1.
b Press a or b to choose
Print Quality.
Press OK.
c Press Colour Start.
The machine begins printing the Print
Quality Check Sheet.
d Check the quality of the four colour
blocks on the sheet.
Is Quality OK?
1.Yes 2.No
e Do one of the following:
If all lines are clear and visible,
press 1 to choose Yes, and go to
step i.
If you can see missing short lines as
shown below, press 2 to choose No.
f The LCD asks you if the print quality is
OK for black and three colours.
Black OK?
1.Yes 2.No
Press 1 (Yes) or 2 (No).
g The LCD asks you if you want to start
cleaning.
Start Cleaning?
1.Yes 2.No
Press 1 (Yes).
The machine starts cleaning the print
head.
h After cleaning is finished, press
Colour Start.
The machine starts printing the Print
Quality Check Sheet again and then
returns to step d.
i Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
colour.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call your Brother dealer.
IMPORTANT
DO NOT touch the print head. Touching
the print head may cause permanent
damage and may void the print head's
warranty.
Note
OK Poor
i
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
112
Checking the print alignment B
You may need to adjust the print alignment
after transporting the machine, or if your
printed text becomes blurred or images
become faded.
a Press Menu, 8, 1.
b Press a or b to choose Alignment.
Press OK.
c Press Mono Start or Colour Start.
The machine starts printing the
Alignment Check Sheet.
Is Alignment OK?
1.Yes 2.No
d Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
If the number 5 samples of both the
600 dpi and 1200 dpi test prints are
the best matches, press 1 (Yes) to
finish the Alignment Check, and go to
step g.
If another test print number is a
better match for either 600 dpi or
1200 dpi, press 2 (No) to choose it.
e For 600 dpi, press the number of the test
print that most closely matches the
number 0 sample (1-8).
600dpi Adjust
Select Best #5
f For 1200 dpi, press the number of the
test print that most closely matches the
number 0 sample (1-8).
1200dpi Adjust
Select Best #5
g Press Stop/Exit.
Checking the ink volume B
You can check the ink that is left in the
cartridge.
a Press Menu, 8, 3.
b The LCD shows the ink volume.
c Press a or b to choose the colour you
want to check.
d Press Stop/Exit.
Note
You can check the ink volume from your
computer. (See Printing for Windows
®
or
Printing and Faxing for Macintosh in the
Software User's Guide on the CD-ROM.)
Troubleshooting and Routine Maintenance
113
B
Machine Information B
Checking the serial number B
You can see the machine’s serial number on
the LCD.
a Press Menu, 7, 1.
1.Serial No.
XXXXXXXXX
b Press Stop/Exit.
Reset functions B
The following reset functions are available:
1 Network
You can reset the print server back to its
default factory settings such as the IP
address information.
2 Speed Dial&Fax
Speed Dial resets the following settings:
Speed Dial
(Speed-Dial and Setup Groups)
Station ID
(Name and Number)
Report settings
(Transmission Verification Report,
Quick Dial List and Fax Journal)
3 All Settings
You can reset all the machine settings
back to the settings that were set at the
factory.
Brother strongly recommends you use this
operation when you dispose of the
machine.
Note
Unplug the interface cable before you
choose Network or All Settings.
How to reset the machine B
a Press Menu, 0, 8.
b Press a or b to choose the reset function
you want to use.
Press OK.
c Press 1.Reset or 2.Exit.
d Press 1 to confirm.
114
Packing and shipping
the machine
B
When you transport the machine, use the
packing materials that came with your
machine. Follow the instructions below to
properly pack your machine. Damage caused
to your machine during transit is not covered
by your warranty.
IMPORTANT
It is important to allow the machine to
‘park’ the print head after a print job. Listen
carefully to the machine before
unplugging it to make sure that all
mechanical noise has stopped. Not
allowing the machine to finish this parking
process may lead to print problems and
possible damage to the print head.
a Open the ink cartridge cover.
b Press the lock release lever to release
the ink cartridge and take out all the ink
cartridges. (See Replacing the ink
cartridges on page 106.)
c Install the green protective part, and
then close the ink cartridge cover.
IMPORTANT
• Make sure that the plastic tabs on both
sides of the green protective part (1) have
securely clicked into place (2).
• If you are not able to find the green
protective part, DO NOT remove the ink
cartridges before shipping. It is essential
that the machine be shipped with either
the green protective part or the ink
cartridges in position. Shipping without
them will cause damage to your machine
and may void your warranty.
d Unplug the machine from the telephone
wall socket and take the telephone line
cord out of the machine.
e Unplug the machine from the electrical
socket.
f Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position. Then unplug the
interface cable from the machine, if it is
connected.
1
2
Troubleshooting and Routine Maintenance
115
B
g Lift the scanner cover ( ) to release the
lock. Gently push the scanner cover
support down ( ) and close the
scanner cover ( ).
h Wrap the machine in the bag.
i Pack the machine and the printed
materials in the original carton with the
original packing material as shown
below. Do not pack the used ink
cartridges in the carton.
j Close the carton and tape it shut.
2
1
3
116
C
On-screen
programming
C
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu keys. User-friendly
programming helps you take full advantage of
all the menu selections your machine has to
offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Menu table C
You can program your machine by using the
Menu table that begins on page 118. These
pages list the menu selections and options.
Press Menu followed by the menu numbers
to program your machine.
Memory storage C
Even if there is a power failure, you will not
lose your menu settings because they are
stored permanently. Temporary settings
(such as Contrast, Overseas mode, and so
on) will be lost. You may have to reset the
date and time.
Menu keys C
Menu and Features C
Access the menu.
Go to the next menu level.
Accept an option.
Go back to the previous menu
level.
Delete an incorrect letter when
you need to enter text into the
machine.
Scroll through the current menu
level.
Go back to the previous menu
level.
Exit the menu or stop the current
operation.
Menu and Features
117
C
To access the menu mode:
a Press Menu.
b Choose an option.
Press 1 for General Setup menu.
Press 2 for Fax menu.
Press 3 for Copy menu.
Press 0 for Initial Setup menu.
You can scroll more quickly through
each menu level by pressing a or b for
the direction you want.
c Press OK when that option appears on
the LCD.
The LCD will then show the next menu
level.
d Press a or b to scroll to your next menu
selection.
e Press OK.
When you finish setting an option, the
LCD shows Accepted.
f Press Stop/Exit.
118
Menu Table C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Choose & OK Choose & OK to accept to exit
Main Menu Submenu Menu Selections Options Descriptions Page
1.General
Setup
1.Mode Timer — 0 Sec
30 Secs
1 Min
2 Mins*
5 Mins
Off
Sets the time to return to
Fax mode.
21
2.Paper Type — Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Sets the type of paper in
the paper tray.
22
3.Paper Size — A4*
A5
10x15cm
Letter
Legal
Sets the size of the paper
in the paper tray.
22
The factory settings are shown in Bold with an asterisk.
Menu and Features
119
C
1.General
Setup
(Continued)
4.Volume 1.Ring Off
Low
Med*
High
Adjusts the ring volume. 22
2.Beeper Off
Low*
Med
High
Adjusts the volume level
of the beeper.
22
3.Speaker Off
Low
Med*
High
Adjusts the speaker
volume.
23
5.
Auto Daylight
— On*
Off
Changes for Daylight
Saving Time
automatically.
23
6.
LCD Contrast
— Light
Dark*
Adjusts the contrast of the
LCD.
24
7.Sleep Mode — 1 Min
2 Mins
3 Mins
5 Mins*
10 Mins
30 Mins
60 Mins
You can choose how long
the machine will remain
idle before it goes into
sleep mode.
24
2.Fax 1.Setup
Receive
(In Fax mode
only)
1.Ring Delay 00
01
02*
03
04
05
06
07
08
(Example for the
U.K.)
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
36
Main Menu Submenu Menu Selections Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
120
2.Fax
(Continued)
1.Setup
Receive
(In Fax mode
only)
(Continued)
2.F/T Ring Time 20Secs
30Secs*
40Secs
70Secs
Sets the F/T
pseudo/double-ring time
in Fax/Tel mode.
36
3.Fax Detect On*
Off
Receives fax messages
automatically when you
answer a call and hear the
fax tone.
37
4.Remote Codes
On* (
l51, #51)
Off
Allows you to answer all
calls at an extension or
external telephone and
use codes to turn the
machine on or off. You
can personalize these
codes.
44
5.
Auto Reduction
On*
Off
Cuts the size of incoming
faxes.
37
2.Setup Send
(In Fax mode
only)
1.Contrast Auto*
Light
Dark
Changes the lightness or
darkness of faxes you
send.
31
2.
Fax Resolution
Standard*
Fine
S.Fine
Photo
Sets the default resolution
for outgoing faxes.
31
3.Real Time TX Next Fax Only
On
Off*
Sends a fax without using
the memory.
32
4.Overseas Mode On
Off*
If you are having problems
sending faxes overseas,
set this to on.
33
0.
Glass ScanSize
A4*
Letter
Adjusts the scan area of
the scanner glass to the
size of the document.
29
Main Menu Submenu Menu Selections Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
Menu and Features
121
C
2.Fax
(Continued)
3.Report
Setting
1.XMIT Report On
On+Image
Off*
Off+Image
Sets initial setup for
Transmission Verification
Report and Fax Journal.
48
2.
Journal Period
Off
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
49
4.Remaining
Jobs
— — Checks which jobs are in
the memory and lets you
cancel chosen jobs.
30
0.
Miscellaneous
1.TX Lock — Stops unauthorized users
from changing the
machine’s current
settings.
25
2.BT Call Sign
(U.K. Only)
On
Off*
Uses with BT Call Sign. 39
3.Caller ID On*
Off
Display ID
Print Report
View or print a list of the
last 30 Caller IDs stored in
the memory.
40
3.Copy 1.Quality — Fast
Normal*
Best
Chooses the Copy
resolution for your type of
document.
54
2.Brightness — -nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Adjusts the brightness for
copies.
57
3.Contrast — -nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Adjusts the contrast for
copies.
57
Main Menu Submenu Menu Selections Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
122
4.
PhotoCapture
1.Print
Quality
— Normal
Photo*
Choose the print quality. 66
2.Paper Type — Plain Paper
Inkjet Paper
Brother BP71
Other Glossy*
Choose the paper and
paper type.
66
3.Paper Size — 10x15cm*
13x18cm
Letter
A4
Choose the paper size. 66
4.Print Size — 8 x 10cm
9 x 13cm
10x15cm
13x18cm
15x20cm
Max. Size*
Choose the print size.
(Appears when A4 or
Letter is chosen in the
Paper Size menu.)
67
5.Brightness — -nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Adjusts the brightness. 67
6.Contrast — -nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
Adjusts the contrast. 67
7.Cropping — On*
Off
Crops the image around
the margin to fit the paper
size or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted
cropping.
67
8.Borderless — On*
Off
Expands the printable
area to fit the edges of the
paper.
67
9.Date Print — On
Off
*
Prints the date on your
photo.
68
Main Menu Submenu Menu Selections Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
Menu and Features
123
C
4.
PhotoCapture
(Continued)
0.Scan to
Media
1.Quality
B/W 200x100 dpi
B/W 200 dpi
Color 150 dpi*
Color 300 dpi
Color 600 dpi
Selects the Scan
resolution for your type of
document.
69
2.B/W File Type TIFF*
PDF
Selects the default file
format for black and white
scanning.
69
3.
ColorFile Type
PDF*
JPEG
Selects the default file
format for colour
scanning.
69
Main Menu Submenu Menu Selections Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
124
Network menu
(MFC-253CW, MFC-255CW and MFC-257CW)
C
Level1 Level2 Level3 Level4 Options Descriptions
5.Network 1.TCP/IP 1.
BOOT Method
— Auto*
Static
RARP
BOOTP
DHCP
Chooses the
BOOT method
that best suits
your needs.
2.IP Address — [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
3.
Subnet Mask
— [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
4.Gateway — [000-255].
[000-255].
[000-255].
[000-255]
Enter the
Gateway
address.
5.Node Name —
BRWXXXXXXXXXXXX
Enter the Node
name.
6.
WINS Config
— Auto*
Static
Chooses the
WINS
configuration
mode.
7.
WINS Server
— (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary
server.
8.DNS Server — (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary
server.
9.APIPA — On*
Off
Automatically
allocates the IP
address from the
link-local address
range.
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
Menu and Features
125
C
5.Network
(Continued)
2.
Setup Wizard
—— — You can
configure your
print server.
3.
SES/WPS/AOSS
— — — You can easily
configure your
wireless network
settings using the
one-button push
method.
4.WPS w/PIN
Code
— — — You can easily
configure your
wireless network
settings using
WPS with a PIN
code.
5.WLAN Status 1.Status — — You can see the
current wireless
network status.
2.Signal — — You can see the
current wireless
network signal
strength.
3.SSID — — You can see the
current SSID.
4.Comm. Mode — — You can see the
current
Communication
Mode.
6.MAC Address — — — You can see your
machine’s MAC
address from the
control panel.
7.WLAN Enable —— On
Off*
Lets you use the
wireless network
connection.
0.
Network Reset
— — — Restores all
network settings
to the factory
default.
Level1 Level2 Level3 Level4 Options Descriptions
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
126
(MFC-295CN)
Level1 Level2 Level3 Level4 Options Descriptions
5.Network 1.TCP/IP 1.
BOOT Method
— Auto*
Static
RARP
BOOTP
DHCP
Chooses the
BOOT method
that best suits
your needs.
2.IP Address — [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
3.
Subnet Mask
— [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
4.Gateway — [000-255].
[000-255].
[000-255].
[000-255]
Enter the
Gateway
address.
5.Node Name —
BRNXXXXXXXXXXXX
Enter the Node
name.
6.
WINS Config
— Auto*
Static
Chooses the
WINS
configuration
mode.
7.
WINS Server
— (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary
server.
8.DNS Server — (Primary)
000.000.000.000
(Secondary)
000.000.000.000
Specifies the IP
address of the
primary or
secondary
server.
9.APIPA — On*
Off
Automatically
allocates the IP
address from the
link-local address
range.
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
Menu and Features
127
C
5.Network
(Continued)
2.Ethernet —— Auto*
100B-FD
100B-HD
10B-FD
10B-HD
Chooses the
Ethernet link
mode.
3.MAC Address — — — You can see your
machine’s MAC
address from the
control panel.
0.
Network Reset
— — — Restores all
network settings
to the factory
default.
Main Menu Submenu Menu Selections Options Descriptions Page
6.Print
Reports
1.
XMIT Verify
— — Prints a Transmission
Verification Report for
your last transmission.
49
2.Help List — — Prints the Help List so you
can see at-a-glance how
to quickly program your
machine.
49
3.Quick Dial — — Lists name and numbers
stored in the Speed Dial
memory, in numerical
order.
49
4.
Fax Journal
— — Lists information about the
last incoming and
outgoing faxes.
(TX means Transmit.)
(RX means Receive.)
49
5.
User Settings
— — Lists your settings. 49
6.Network
Config
— — Lists your Network
settings.
49
7.Machine
Info.
1.Serial No. — — Lets you check the serial
number of your machine.
113
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
Level1 Level2 Level3 Level4 Options Descriptions
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
128
8.Ink
Management
1.Test Print — Print Quality
Alignment
Lets you check the print
quality or alignment.
111
2.Cleaning — Black
Color
All
Lets you clean the print
head.
110
3.Ink Volume — — Lets you check the
available ink volume.
112
0.Initial
Setup
1.Receive
Mode
— Fax Only*
Fax/Tel
External TAD
Manual
Choose the Receive
mode that best suits your
needs.
34
2.Date&Time — — Puts the date and time on
the LCD and in headings
of faxes you send.
See
Quick
Setup
Guide.
3.Station ID — Fax:
Name:
Set your name and fax
number to appear on each
page you fax.
4.Tone/Pulse — Tone*
Pulse
Choose the dialling mode.
5.Dial Tone — Detection
No Detection*
Turns Dial Tone Detection
on or off.
96
6.
Phone Line
Set
— Normal*
PBX
ISDN
Choose the telephone line
type.
38
7.
Compatibility
— Normal*
Basic(for VoIP)
Adjusts the equalization
for transmission
problems.
96
8.Reset 1.Network — Resets the print server
back to its factory default
settings, such as the
password and IP address
information.
113
2.
Speed Dial&Fax
— Deletes all stored
Speed Dial numbers and
restores the Station ID,
Quick Dial List,
Transmission Verification
Report and Fax Journal
back to the factory default
settings.
113
3.All Settings — Resets all the machine’s
settings back to the
settings that were set at
the factory.
113
Main Menu Submenu Menu Selections Options Descriptions Page
See Network User's Guide on the CD-ROM.
The factory settings are shown in Bold with an asterisk.
Menu and Features
129
C
Entering Text C
When you are setting certain menu selections, such as the Station ID, you may need to enter text
into the machine. Most number keys have three or four letters printed on keys. The keys for 0, #
and l do not have printed letters because they are used for special characters.
Press the appropriate dial pad key the number of times shown in this reference table to access
the character you want.
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
Making corrections
If you entered an incorrect letter and want to change it, press d to move the cursor under the
incorrect character. Then press Clear/Back. Re-enter the correct character. You can also back
up and insert letters.
Repeating letters
If you need to enter a letter that is on the same key as the letter before, press c to move the cursor
to the right before you press the key again.
Special characters and symbols
Press l, # or 0, and then press d or c to move the cursor under the special character or symbol
you want. Then press OK to choose it.
Press
Key
one
time
two
times
three
times
four
times
five
times
2 ABC2A
3 DEF3D
4 GH I 4G
5 JKL5J
6 MNO6M
7 PQRS7
8 TUV8T
9 WX Y Z 9
Press l for (space) ! ” # $ % & ’ ( ) + , - . / m
Press # for : ; < = > ? @ [ ] ^ _
Press 0 for Ä Ë Ö Ü À Ç È É 0
130
D
General D
Specifications D
Printer Type Inkjet
Print Method Mono:
Colour:
Piezo with 94 × 1 nozzle
Piezo with 94 × 3 nozzles
Memory Capacity 32 MB
LCD (liquid crystal display) 16 characters × 1 line
Power Source AC 220 to 240V 50/60 Hz
Power Consumption (MFC-253CW/255CW/257CW)
Off: Average 0.75 W
Sleep Mode: Average 3 W
Standby: Average 4.5 W
Operating: Average 22 W
(MFC-295CN)
Off: Average 0.85 W
Sleep Mode: Average 3.5 W
Standby: Average 6 W
Operating: Average 26 W
Dimensions
(MFC-253CW/255CW/257CW)
(MFC-295CN)
390 mm
150 mm
365 mm
450 mm
360 mm
180 mm
375 mm
460 mm
370 mm390 mm
410 mm
Specifications
131
D
1
This depends on printing conditions.
Weight 7.3 kg (MFC-253CW/255CW/257CW)
7.9 kg (MFC-295CN)
Noise Operating:
L
PAm =50 dB or less
1
Noise per ISO 9296 Operating: (MFC-253CW/255CW/257CW)
L
WAd = 63.6 dB (A) (Mono)
L
WAd = 55.8 dB (A) (Colour)
(MFC-295CN)
L
WAd = 63.6 dB (A) (Mono)
L
WAd = 55.4 dB (A) (Colour)
Office equipment with L
WAd > 63.0 dB (A) is not suitable for use in
rooms where people do primarily intellectual work. Such equipment
should be placed in separate rooms because of the noise emission.
Temperature Operating:
Best Print Quality:
10 to 35 °C
20 to 33 °C
Humidity Operating:
Best Print Quality:
20 to 80% (without condensation)
20 to 80% (without condensation)
ADF (automatic
document feeder)
Up to 15 pages (MFC-295CN only)
Recommended Environment for Best Results:
Temperature: 20 to 30 °C
Humidity: 50 to 70%
Paper: 80 g/m
2
132
Print media D
1
For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately
after they exit the machine to avoid smudging.
2
Use only transparencies recommended for inkjet printing.
3
See Paper type and size for each operation on page 16.
Paper Input Paper Tray
Paper type:
Plain Paper, Inkjet Paper (coated paper),
Glossy Paper
1
, Transparencies
12
and Envelopes
Paper size:
Letter, Legal, Executive, A4, A5, A6, JIS B5,
Envelopes (commercial No.10, DL, C5, Monarch, JE4),
Photo 10 × 15 cm, Photo 2L 13 × 18 cm, Index Card
and Postcard
3
Width: 98 to 215.9 mm
Length: 148 to 355.6 mm
For more details, see Paper weight, thickness and
capacity on page 17.
Maximum paper tray capacity:
Approx. 100 sheets of 80 g/m
2
(20 lb) plain paper
Paper Output Up to 50 sheets of A4 plain paper
(face up print delivery to the output paper tray)
1
Specifications
133
D
Fax D
Compatibility ITU-T Group 3
Coding System MH/MR/MMR/JPEG
Modem Speed Automatic Fallback
14,400 bps
Document Size ADF Width: (MFC-295CN)
148 to 215.9 mm
ADF Length: (MFC-295CN)
148 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Scanning Width 208 mm
Printing Width 208 mm
Greyscale 256 levels
Contrast Control Automatic/Light/Dark
(manual setting)
Resolution Horizontal 8 dot/mm
Vertical
Standard
3.85 line/mm (Mono)
7.7 line/mm (Colour)
Fine
7.7 line/mm (Mono/Colour)
Photo
7.7 line/mm (Mono)
Superfine
15.4 line/mm (Mono)
Speed Dial 40 stations
Groups Up to 6
134
1
Monochrome only
2
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
3
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
Broadcasting
1
90 stations
Automatic Redial 3 times at 5 minute intervals
Ring Delay 0, 1, 2, 3, 4, 5, 6, 7 or 8 rings
Communication Source Public switched telephone network
Memory Transmission
Up to 200
2
/170
3
pages
Out of Paper Reception
Up to 200
2
/170
3
pages
Specifications
135
D
Copy D
Colour/Monochrome Yes/Yes
Document Size ADF Width: (MFC-295CN)
148 to 215.9 mm
ADF Length: (MFC-295CN)
148 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Multiple Copies Stacks up to 99 pages
Sorts up to 99 pages (Monochrome only) (MFC-295CN only)
Enlarge/Reduce 25 to 400% (in increments of 1%)
Resolution (Monochrome)
Scans up to 1200 × 1200 dpi
Prints up to 1200 × 1200 dpi
(Colour)
Scans up to 600 × 1200 dpi
Prints up to 600 × 1200 dpi
136
PhotoCapture Center™ D
Note
The MFC-253CW, MFC-255CW and MFC-257CW only support memory cards.
1
Memory cards, Adapters and USB Flash memory drive are not included.
2
16 MB to 2 GB
3
4 GB to 16 GB
4
xD-Picture Card™ Conventional Card from 16 MB to 512 MB
xD-Picture Card™ Type M from 256 MB to 2 GB
xD-Picture Card™ Type M
+
1 GB and 2 GB
xD-Picture Card™ Type H from 256 MB to 2 GB
5
USB 2.0 standard
USB Mass Storage Class from 16 MB to 32 GB
Support format: FAT12/FAT16/FAT32
6
Progressive JPEG format is not supported.
7
See Paper type and size for each operation on page 16.
Available Media
1
Memory Stick™ (16 MB - 128 MB)
Memory Stick PRO™ (256 MB - 16 GB)
Memory Stick Duo™ with adapter (16 MB - 128 MB)
Memory Stick Micro™ (M2™) with adapter
SD
2
SDHC
3
miniSD with adapter
microSD with adapter
xD-Picture Card™
4
USB Flash memory drive
5
(MFC-295CN)
Resolution Up to 1200 × 2400 dpi
File Extension
(Media Format) DPOF (ver 1.0, ver 1.1), Exif DCF (Up to ver 2.1)
(Image Format) Photo Print: JPEG
6
Scan to Media: JPEG, PDF (Colour)
TIFF, PDF (Mono)
Number of Files Up to 999 files
(The folder inside a memory card or USB Flash memory drive
is also counted.)
Folder File must be in the 4th folder level of the memory card
or USB Flash memory drive.
Borderless Letter, A4, Photo 10 × 15 cm, Photo 2L 13 × 18 cm
7
Specifications
137
D
PictBridge (MFC-295CN only) D
Compatibility Supports the Camera & Imaging Products Association
PictBridge standard CIPA DC-001
Visit http://www.cipa.jp/pictbridge
for more information
Interface PictBridge (USB) Port
138
Scanner D
1
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com.
2
Windows
®
XP in this User’s Guide includes Windows
®
XP Home Edition, Windows
®
XP Professional, and Windows
®
XP Professional x64 Edition.
3
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows
®
XP and Windows Vista
®
(resolution up
to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)
Colour/Monochrome Yes/Yes
TWAIN Compliant
Yes (Windows
®
2000 Professional/Windows
®
XP/
Windows
®
XP Professional x64 Edition/Windows Vista
®
)
Mac OS X 10.3.9 - 10.4.x - 10.5.x
1
WIA Compliant
Yes (Windows
®
XP
2
/Windows Vista
®
)
Colour Depth 36 bit colour Processing (Input)
24 bit colour Processing (Output)
(Actual Input: 30 bit colour/Actual Output: 24 bit colour)
Resolution
Up to 19200 × 19200 dpi (interpolated)
3
Up to 1200 × 2400 dpi (optical)
Scanning Speed Mono: Up to 3.44 sec.
Colour: Up to 4.83 sec.
(A4 size in 100 × 100 dpi)
Document Size ADF Width (MFC-295CN): 148 to 215.9 mm
ADF Length (MFC-295CN): 148 to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Scanning Width Up to 210 mm
Greyscale 256 levels
Specifications
139
D
Printer D
1
Print only via network.
2
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com.
3
Based on Brother standard pattern.
A4 size in draft mode.
4
When you set the Borderless feature to On.
5
See Paper type and size for each operation on page 16.
Printer Driver
Windows
®
2000 Professional/Windows
®
XP/
Windows
®
XP Professional x64 Edition/
Windows Vista
®
/Windows Server
®
2003
1
/
Windows Server
®
2003 x64 Edition
1
/
Windows Server
®
2008
1
driver supporting Brother Native
Compression mode
Mac OS X 10.3.9 - 10.4.x - 10.5.x
2
: Brother Ink Driver
Resolution Up to 1200 × 6000 dpi
1200 × 2400 dpi
1200 × 1200 dpi
600 × 1200 dpi
600 × 600 dpi
600 × 300 dpi
600 × 150 dpi (Colour)
450 × 150 dpi (Mono)
Print Speed (MFC-253CW/255CW/257CW)
Mono: Up to 30 pages/minute
3
Colour: Up to 25 pages/minute
3
(MFC-295CN)
Mono: Up to 33 pages/minute
3
Colour: Up to 27 pages/minute
3
Printing Width
204 mm (210 mm)
4
(A4 size)
Borderless Letter, A4, A6, Photo 10 × 15cm, Photo2L13× 18 cm,
Index Card, Postcard 1
5
140
Interfaces D
1
Your machine has a full-speed USB 2.0 interface. This interface is compatible with Hi-Speed USB 2.0; however, the
maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1
interface.
2
Third party USB ports are not supported for Macintosh.
3
See Network (LAN) on page 143 and the Network User's Guide for detailed network specifications.
USB
1
2
A USB 2.0 interface cable that is no longer than 2 m.
LAN cable
3
(MFC-295CN)
Ethernet UTP cable category 5 or greater.
Wireless LAN
(MFC-253CW/255CW/
257CW)
Your machine supports IEEE 802.11b/g wireless communication with
your wireless LAN using Infrastructure mode or a wireless
Peer-to-Peer connection in Ad-hoc Mode.
Specifications
141
D
Computer requirements D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Computer Platform &
Operating System
Version
Supported
PC Software
Functions
PC
Interface
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Hard Disk Space to install
For
Drivers
For
Applications
Windows
®
Operating
System
1
Windows
®
2000
Professional
5
Printing,
PC Fax
Send
4
,
Scanning,
Removable
Disk
USB,
10/100
Base-TX
(Ethernet)
(MFC-295CN),
Wireless
802.11b/g
(MFC-253CW/
255CW/257CW)
Intel
®
Pentium
®
II
or equivalent
64 MB
256 MB 110 MB 340 MB
Windows
®
XP Home
25
Windows
®
XP
Professional
25
128 MB 110 MB 340 MB
Windows
®
XP
Professional x64
Edition
2
64-bit (Intel
®
64 or
AMD64) supported
CPU
256 MB 512 MB 110 MB 340 MB
Windows
Vista
®2
Intel
®
Pentium
®
4
or equivalent
64-bit (Intel
®
64 or
AMD64) supported CPU
512 MB
1GB
600 MB 530 MB
Windows Server
®
2003 (print only via
network)
Printing
10/100
Base-TX
(Ethernet)
(MFC-295CN),
Wireless
802.11b/g
(MFC-253CW/
255CW/257CW)
Intel
®
Pentium
®
III
or equivalent
256 MB 512 MB
50 MB N/A
Windows Server
®
2003 x64 Edition
(print only via network)
64-bit (Intel
®
64 or
AMD64) supported CPU
Windows Server
®
2008 (print only via
network)
Intel
®
Pentium
®
4 or
equivalent 64-bit
(Intel
®
64 or AMD64)
supported CPU
512 MB
2GB
Macintosh
Operating
System
Mac OS X
10.3.9 - 10.4.3
Printing,
PC Fax
Send
4
,
Scanning,
Removable
Disk
6
USB
3
,
10/100
Base-TX
(Ethernet)
(MFC-295CN),
Wireless
802.11b/g
(MFC-253CW/
255CW/257CW)
PowerPC G4/G5
PowerPC G3
350MHz
128 MB 256 MB
80 MB
400 MB
Mac OS X
10.4.4 - 10.5.x
PowerPC G4/G5
Intel
®
Core
™
Processor
512 MB
1GB
Conditions:
1
Microsoft
®
Internet Explorer
®
5.5 or greater.
2
For WIA, 1200
×
1200 resolution. Brother Scanner
Utility enables to enhance up to 19200
×
19200 dpi.
3
Third party USB ports are not supported.
4
PC Fax supports monochrome only.
5
PaperPort
™
11SE supports Microsoft
®
SP4 or higher
for Windows
®
2000 and SP2 or higher for XP.
6
Removable disk is a function of PhotoCapture Center
™
.
For the latest driver updates, visit us at
http://solutions.brother.com/
.
All trademarks, brand and product names are the
property of their respective companies.
142
Consumable items D
Ink The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
The first time you install a set of ink cartridges the machine will use
an amount of ink to fill the ink delivery tubes for high quality print
outs. This process will only happen once. After this process is
complete the cartridges provided with your machine will have a
lower yield than standard cartridges (65%). With all following ink
cartridges you can print the specified number of pages.
Replacement
Consumables
<Black> LC980BK, <Cyan> LC980C, <Magenta> LC980M,
<Yellow> LC980Y
Black - Approximately 300 pages
1
Yellow, Cyan and Magenta - Approximately 260 pages
1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.
For more information about the replacement consumables, visit us
at http://www.brother.com/pageyield
.
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
Specifications
143
D
Network (LAN) D
1
See the Computer Requirements chart on page 141.
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com
.
3
Print only via network.
4
For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com.
LAN You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax Send and access photos from
PhotoCapture Center™
1
. Also included is Brother BRAdmin Light
2
Network Management software.
Support for
Windows
®
2000 Professional/Windows
®
XP/
Windows
®
XP Professional x64 Edition/Windows Vista
®
/
Windows Server
®
2003
3
/Windows Server
®
2003 x64 Edition
3
/
Windows Server
®
2008
3
Mac OS X 10.3.9 - 10.4.x - 10.5.x
4
(MFC-295CN)
Ethernet 10/100 Base-TX Auto Negotiation (Wired LAN)
(MFC-253CW/255CW/257CW)
IEEE 802.11 b/g (Wireless LAN)
Protocols TCP/IP for IPv4: ARP, RARP, BOOTP, DHCP,
APIPA (Auto IP), NetBIOS/WINS, LPR/LPD,
Custom Raw Port/Port9100, DNS Resolver,
mDNS, LLMNR responder, FTP Server,
TELNET, SNMPv1, TFTP, Scanner Port,
LLTD responder, Web Services (Printing)
Network Security
(MFC-253CW/255CW/
257CW)
SSID/ESSID, 128 (104) / 64 (40) bit WEP,
WPA2-PSK (AES), WPA-PSK (TKIP/AES)
Setup Support Utility
(MFC-253CW/255CW/
257CW)
SecureEasySetup™ Yes (simple setup with your
SecureEasySetup™-capable access
point/router)
AOSS™ Yes (simple setup with your AOSS™-capable
access point/router)
WPS Yes (simple setup with your Wi-Fi Protected
Setup-capable access point/router)
144
Wireless one-push configuration (MFC-253CW/255CW/257CW) D
If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC
1
)
or AOSS™, you can configure the machine easily without a computer. By pushing a button on the
wireless LAN router/access point and the machine, you can set up the wireless network and
security settings. See the user’s guide for your wireless LAN router/access point for instructions
on how to access one-push mode.
1
Push Button Configuration
Note
Routers or access points that support SecureEasySetup™, Wi-Fi Protected Setup or AOSS™
have the symbols shown below.
Index
145
E
E
A
ADF (automatic document feeder) .... 18, 28
Answering machine (TAD)
.......................41
connecting
............................................41
Apple Macintosh
See Software User's Guide on the
CD-ROM.
Automatic
fax receive
............................................34
Fax Detect
.........................................37
B
Broadcasting ............................................29
setting up Groups for
............................47
C
Caller ID ...................................................40
print list
.................................................40
view list
.................................................40
Cancelling
jobs awaiting redial
...............................33
Cleaning
paper pick-up rollers
...........................110
print head
............................................110
printer platen
.......................................109
scanner
...............................................109
Connecting
external TAD
.........................................41
external telephone
................................42
Consumable items
.................................142
Control panel overview
..............................6
ControlCenter
See Software User's Guide on the
CD-ROM.
Copy
Enlarge/Reduce
....................................54
enter Copy mode
..................................52
key
........................................................53
multiple
.................................................52
paper
.....................................................58
single
....................................................52
sort
........................................................57
temporary settings
................................53
using ADF
.............................................18
using scanner glass
..............................19
Copy Options key (copying)
brightness
............................................. 57
enlarge/reduce
..................................... 54
page layout
........................................... 55
paper size
............................................. 58
paper type
............................................ 58
quality
................................................... 54
Cordless telephone
................................. 44
Custom telephone features on a single
line
........................................................... 93
D
Dialling
a pause
................................................ 46
access codes and credit card
numbers
......................................... 46, 47
Groups
................................................. 29
manual
................................................. 45
Direct printing
from a non-PictBridge camera
............. 73
from a PictBridge camera
..................... 71
Dual Access
............................................ 32
E
Envelopes ............................. 10, 11, 16, 17
Error messages on LCD
.......................... 97
B&W Print Only
.................................... 97
Cannot Detect
...................................... 98
Cannot Print
................................... 97, 98
Comm. Error
......................................... 98
Ink Low
................................................. 99
No Cartridge
......................................... 99
No Paper Fed
..................................... 100
Not Registered
............................. 45, 100
Out of Memory
............................. 33, 100
Unable to Clean
................................... 98
Unable to Init.
....................................... 99
Unable to Print
................................... 100
Unable to Scan
................................... 100
Extension telephone, using
............... 43, 44
External telephone, connecting
............... 42
146
F
Fax codes
changing
...............................................44
Remote Activation Code
................ 37, 42
Remote Deactivation Code
............ 42, 44
Fax Detect
................................................37
Fax, from PC
See Software User's Guide on the
CD-ROM.
Fax, stand-alone
receiving
................................................34
at end of conversation
........................35
difficulties
.................................... 89, 91
F/T Ring Time, setting
........................36
from extension telephone
............ 42, 44
Receive Mode, choosing
....................34
reducing to fit on paper
......................37
Ring Delay, setting
.............................36
telephone line interference
.................96
sending
.................................................28
Broadcasting
......................................29
Cancelling from memory
....................33
colour fax
...........................................29
contrast
..............................................31
enter Fax mode
..................................28
from ADF (MFC-295CN only)
............28
from memory (Dual Access)
..............32
from scanner glass
.............................28
manual
...............................................33
overseas
............................................33
Real Time Transmission
....................32
Resolution
..........................................31
telephone line interference
.................96
Fax/Tel mode
answering at extension
telephones
..................................... 42, 44
Remote Activation Code
................ 42, 44
Remote Deactivation Code
............ 42, 44
Ring Delay
............................................36
G
Greyscale ...................................... 133, 138
Groups for Broadcasting
..........................47
H
Help
LCD messages
................................... 116
using menu keys
............................. 116
Menu Table
................................116, 118
I
Ink cartridges
checking ink volume
........................... 112
ink dot counter
.................................... 106
replacing
............................................. 106
Innobella™
............................................ 142
J
Jams
document
............................................ 102
paper
.................................................. 103
L
LCD (liquid crystal display) .................... 116
Contrast
................................................ 24
M
Macintosh
See Software User's Guide on the
CD-ROM.
Maintenance, routine
............................. 106
replacing ink cartridges
...................... 106
Manual
dialling
.................................................. 45
receive
.................................................. 34
transmission
......................................... 33
Memory Storage
.................................... 116
Menu Table
........................................... 116
Mode, entering
Copy
..................................................... 52
Fax
....................................................... 28
PhotoCapture
......................................... 6
Scan
....................................................... 6
Multi-line connections (PBX)
................... 42
147
E
N
Network
Printing
See Network User's Guide on the
CD-ROM.
Scanning
See Software User's Guide on the
CD-ROM.
O
Out of Memory message ................. 33, 100
P
Packing the machine ..............................114
Paper
.............................................. 14, 132
capacity
.................................................17
document size
.......................................28
loading
....................................................8
size
................................................ 16, 22
size of document
...................................18
type
................................................ 16, 22
PaperPort™ 11SE with OCR
See Software User's Guide on the
CD-ROM and Help in the PaperPort™
11SE application to access How-to-Guides.
PhotoCapture Center™
Date Print
..............................................68
DPOF printing
.......................................65
from PC
See Software User's Guide on the
CD-ROM.
Memory Stick PRO™
............................60
Memory Stick™
....................................60
Print settings
Borderless
..........................................67
Brightness
..........................................67
Contrast
.............................................67
Cropping
............................................67
Paper type & size
...............................66
Print Date
...........................................68
Print quality
........................................66
Scan to Media
.......................................68
SecureDigital
........................................60
specifications
......................................136
xD-Picture Card™
.................................60
PictBridge
DPOF Printing ...................................... 72
Power failure
......................................... 116
Print
area
...................................................... 13
difficulties
....................................... 89, 91
drivers
................................................ 139
improving quality
........................ 110, 111
paper jams
......................................... 103
photos
.................................................. 64
reports
.................................................. 49
resolution
............................................ 139
specifications
...................................... 139
Printing
on small paper
...................................... 12
photos
.................................................. 64
See Software User’s Guide on the
CD-ROM.
Programming your machine
.................. 116
Q
Quick Dial
access codes and credit card
numbers
............................................... 47
Broadcasting
........................................ 29
using Groups
..................................... 29
Group dial
changing
............................................ 46
setting up Groups for Broadcasting
... 47
Search
.................................................. 45
Speed Dial
changing
............................................ 46
setting up
........................................... 46
using
.................................................. 45
R
Receive Mode ......................................... 34
External TAD
........................................ 34
Fax Only
............................................... 34
Fax/Tel
................................................. 34
Manual
................................................. 34
Redial/Pause
........................................... 45
Reducing
copies
................................................... 54
incoming faxes
..................................... 37
148
Reports ....................................................48
Caller ID List
.........................................40
Fax Journal
...........................................49
Journal Period
....................................49
Help List
................................................49
how to print
...........................................49
Network Configuration
..........................49
Quick Dial List
.......................................49
Transmission Verification
............... 48, 49
User Settings
........................................49
Resolution
copy
....................................................135
fax
.......................................................133
print
.....................................................139
scan
....................................................138
setting for next fax
.................................31
Ring Delay, setting
...................................36
S
Safety Instructions ...................................84
Scanner glass
cleaning
...............................................109
using
.....................................................19
Scanning
See Software User's Guide on the
CD-ROM.
Serial Number
how to find...............See inside front cover
Shipping the machine
............................114
Sleep Mode
..............................................24
Sockets
TAD (answering machine)
....................41
Speed Dial
changing
...............................................46
setting up
..............................................46
T
TAD (telephone answering device),
external
............................................. 34, 41
connecting
.............................................41
receive mode
........................................34
recording OGM
.....................................41
Tel/R key, using
.........................................6
Telephone line
connections
...........................................41
difficulties
..............................................91
interference
...........................................96
multi-line (PBX)
.....................................42
Temporary copy settings
......................... 53
Text, entering
........................................ 129
special characters
.............................. 129
Transparencies
................... 14, 15, 17, 132
Troubleshooting
....................................... 89
checking ink volume
........................... 112
document jam
..................................... 102
error messages on LCD
....................... 97
if you are having difficulty
copying
.............................................. 93
incoming calls
.................................... 93
Network
............................................. 95
PhotoCapture Center™
..................... 94
printing
.............................................. 89
printing received faxes
...................... 91
receiving faxes
.................................. 92
scanning
............................................ 94
sending faxes
.................................... 92
software
............................................. 94
telephone line or connections
........... 91
paper jam
........................................... 103
print quality
.................................110, 111
TX Lock
turning on/off
........................................ 26
V
Volume, setting
beeper
.................................................. 22
ring
....................................................... 22
speaker
................................................. 23
W
Windows
®
See Software User's Guide on the
CD-ROM.
Wireless Network
See Quick Setup Guide and Network
User's Guide on the CD-ROM.
Visit us on the World Wide Web
http://www.brother.com
This machine is approved for use in the country of purchase only. Local Brother companies or their
dealers will only support machines purchased in their own countries.
… 156 …

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Brother-MFC-295CN

  • ik kan niet printen, steeds loopt het papier vast, ik moet dan de achterklep openen en het papier eruit halen . Dat doe ik dus er is geen snippertje te zien, maar bij iedere nieuwe opdracht gebeurt hetzelfde, hij print 3 zinnen en dan zit het vast Gesteld op 17-10-2011 om 15:57

    Reageer op deze vraag Misbruik melden

    • ik heb ook zo een Brother, en ik moet zeggen: het is grote brol!!! Steeds panne, voortdurend lege cartridges , zelfs zonder te printen. En als een of andere inktpatroon leeg is, dan kan je niet meer inscannen ... enzovoort! Geantwoord op 29-1-2012 om 20:39

      Waardeer dit antwoord (2) Misbruik melden

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