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Brother HL-3170CDW Handleiding

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User’s Guide
Brother Color Printer
HL-3140CW
HL-3150CDW
HL-3170CDW
For visually-impaired users
You can read this manual with Screen Reader ‘text-to-speech’ software.
You must set up the hardware and install the driver before you can use the machine.
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
Please read this User’s Guide thoroughly before you use the machine.
Please visit us at http://solutions.brother.com/
where you can get product support, the latest driver updates and utilities,
and answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
Version 0
UK/IRE
i
User's Guides and where do I find them?
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Read the Safety Instructions
before you set up your machine. See this Guide for
trademarks and legal limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your machine
and installing the drivers and software for the
operating system and connection type you are using.
Printed / In the box
User’s Guide Learn the print operations, how to replace
consumables, and performing routine maintenance.
See troubleshooting tips.
PDF file / CD-ROM / In the box
Network User's Guide This Guide provides useful information about wired
and wireless network settings and security settings
using the Brother machine. You can also find
supported protocol information for your machine and
detailed troubleshooting tips.
PDF file / CD-ROM / In the box
Wi-Fi Direct™ Guide This Guide provides information about how to
configure and use your Brother machine for wireless
printing directly from a mobile device supporting the
Wi-Fi Direct™ standard.
PDF file / Brother Solutions Center
at http://solutions.brother.com/
Google Cloud Print
Guide
This Guide provides information about how to
configure your Brother machine to a Google account
and use Google Cloud Print services for printing over
the Internet.
PDF file / Brother Solutions Center
at http://solutions.brother.com/
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information about printing
from your mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
PDF file / Brother Solutions Center
at http://solutions.brother.com/
AirPrint Guide This Guide provides information for using AirPrint to
print from OS X v10.7.x, 10.8.x, your iPhone, iPod
touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.
PDF file / Brother Solutions Center
at http://solutions.brother.com/
ii
Using the documentation
Thank you for buying a Brother machine! Reading the documentation will help you make the most of your
machine.
Symbols and conventions used in the documentation
The following symbols and conventions are used throughout the documentation.
NOTE
If you are using a tablet running Windows
®
8, you can make your selections either by tapping the screen
or by clicking with your mouse.
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided,
may result in damage to property or loss of product functionality.
NOTE
Notes tell you how you should respond to a situation that may arise or give tips
about how the operation works with other features.
Electrical Hazard icons alert you to possible electrical shocks.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch machine parts that are hot.
Prohibition icons indicate actions that must not be performed.
Bold Bold style identifies keys on the machine control panel or computer screen.
Italics Italicized style emphasizes an important point or refers you to a related topic.
Courier New Courier New font identifies the messages shown on the LCD of the machine.
iii
1 Printing Methods 1
About this Machine ....................................................................................................................................1
Front view and Back view....................................................................................................................1
Acceptable paper and other print media....................................................................................................2
Recommended paper and print media ................................................................................................2
Type and size of paper........................................................................................................................2
Handling and using special paper .......................................................................................................4
Unprintable area when printing from a computer ................................................................................7
Loading paper............................................................................................................................................8
Loading paper and print media............................................................................................................8
Loading paper in the standard paper tray............................................................................................8
Loading paper in the Manual feed slot ..............................................................................................12
2-sided printing........................................................................................................................................20
Guidelines for printing on both sides of the paper .............................................................................20
Automatic 2-sided printing (HL-3150CDW and HL-3170CDW).........................................................21
Manual 2-sided printing .....................................................................................................................23
2 Driver and Software 24
Printer driver ............................................................................................................................................24
Printing a document...........................................................................................................................25
Printer driver settings.........................................................................................................................26
Windows
®
................................................................................................................................................27
Accessing the printer driver settings..................................................................................................27
Features in the Windows
®
printer driver............................................................................................28
Basic tab............................................................................................................................................28
Advanced tab.....................................................................................................................................36
Print Profiles tab ................................................................................................................................45
Device Settings tab............................................................................................................................47
Support ..............................................................................................................................................48
Features in the BR-Script3 printer driver (PostScript
®
3™ language emulation) .............................50
Uninstalling the printer driver.............................................................................................................58
Status Monitor ...................................................................................................................................59
Macintosh ................................................................................................................................................61
Features in the printer driver (Macintosh)..........................................................................................61
Choosing page setup options ............................................................................................................61
Features in the BR-Script3 printer driver (PostScript
®
3™ language emulation) ............................72
Removing the printer driver ...............................................................................................................77
Status Monitor ...................................................................................................................................78
Software ..................................................................................................................................................80
Software for networks .......................................................................................................................80
Table of Contents
iv
3 General Information 81
Control panel ...........................................................................................................................................81
Control panel overview ......................................................................................................................81
LED indications..................................................................................................................................83
Machine status messages.................................................................................................................83
Menu table.........................................................................................................................................84
Reprinting documents..............................................................................................................................97
Reprinting the last job........................................................................................................................97
How to reprint the last job..................................................................................................................97
Printing Secure data ................................................................................................................................98
Secure data .......................................................................................................................................98
How to print Secure data...................................................................................................................98
Security features......................................................................................................................................99
Secure Function Lock 2.0..................................................................................................................99
Setting Lock.......................................................................................................................................99
Ecology features....................................................................................................................................101
Toner Save......................................................................................................................................101
Sleep Time ......................................................................................................................................101
Deep Sleep mode............................................................................................................................101
Auto Power Off ................................................................................................................................102
Colour Correction...................................................................................................................................103
Frequency........................................................................................................................................103
Colour Calibration............................................................................................................................103
Auto Registration .............................................................................................................................104
4 Routine Maintenance 105
Replacing consumable items.................................................................................................................105
Replacing the toner cartridges.........................................................................................................109
Replacing the drum units.................................................................................................................118
Replacing the belt unit.....................................................................................................................127
Replacing the waste toner box ........................................................................................................132
Cleaning and Checking the machine .....................................................................................................139
Cleaning the outside of the machine ...............................................................................................139
Cleaning the LED head ...................................................................................................................141
Cleaning the corona wires...............................................................................................................142
Cleaning the drum unit ....................................................................................................................146
Cleaning the paper pick-up roller.....................................................................................................152
Packing and shipping the machine........................................................................................................153
5 Troubleshooting 156
Identifying your problem ........................................................................................................................156
Error and maintenance messages.........................................................................................................157
Paper jams ......................................................................................................................................162
If you are having difficulty with your machine ........................................................................................172
Improving the print quality......................................................................................................................176
Machine Information ..............................................................................................................................184
Checking the Serial Number............................................................................................................184
Default settings................................................................................................................................184
v
AAppendix 186
Machine specifications...........................................................................................................................186
General............................................................................................................................................186
Print media ......................................................................................................................................188
Printer..............................................................................................................................................189
Interface...........................................................................................................................................190
Network (LAN) .................................................................................................................................191
Computer requirements...................................................................................................................192
Important information for choosing your paper................................................................................193
Consumable Items...........................................................................................................................194
Brother numbers....................................................................................................................................195
BIndex 196
1
1
1
About this Machine 1
Front view and Back view 1
1 Face-down output tray support flap (support flap)
2 Control panel with a Liquid Crystal Display (LCD)
3 Manual feed slot cover
4 Paper tray
5 Face-down output tray
6 Manual Feed Slot
7 Top cover
8 Back cover (Face-up output tray when open)
9 AC power connector
10 10BASE-T / 100BASE-TX (HL-3150CDW and HL-3170CDW)
11 USB port
NOTE
Most of the illustrations in this User’s Guide show the HL-3170CDW.
Printing Methods 1
1
2
3
4
5
6
9
8
10
11
7
Printing Methods
2
1
Acceptable paper and other print media 1
Print quality may vary according to the type of paper you are using.
You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper,
recycled paper, labels, envelopes or Glossy paper (see Print media on page 188).
For best results, follow the instructions below:
DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams
or misfeeds.
For correct printing, you must choose the same paper size from your software application as the paper in
the tray.
Avoid touching the printed surface of the paper immediately after printing.
Before you buy a lot of paper, test a small quantity to make sure that the paper is appropriate for the
machine.
Recommended paper and print media 1
Type and size of paper 1
The machine feeds paper from the installed standard paper tray or the manual feed slot.
The names for the paper trays in the printer driver and this Guide are as follows:
Paper Type Item
Plain paper
Xerox Premier TCF 80 g/m
2
Xerox Business 80 g/m
2
Recycled paper
Xerox Recycled Supreme 80 g/m
2
Labels Avery laser label L7163
Envelopes Antalis River series (DL)
Glossy paper
Xerox Colotech+ Gloss Coated 120g/m
2
Tray Name
Paper tray Tray 1
Manual feed slot Manual
Printing Methods
3
1
Paper capacity of the paper trays 1
1
Folio size is 215.9 mm x 330.2 mm.
Recommended paper specifications 1
The following paper specifications are appropriate for this machine.
Use plain paper that is suitable for laser/LED machines to make copies.
Use paper that is 75 to 90 g/m
2
.
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
(Before you put paper in this machine, see Important information for choosing your paper on page 193.)
Paper size Paper types No. of sheets
Paper Tray
(Tray 1)
A4, Letter, Legal, B5 (JIS),
Executive, A5,
A5 (Long Edge), A6, Folio
1
Plain paper, Thin paper and
Recycled paper
up to 250 sheets
(80 g/m
2
)
Manual feed slot Width:
76.2 to 216 mm
Length:
116 to 355.6 mm
Plain paper, Thin paper,
Thick paper, Thicker paper,
Bond paper, Recycled paper,
Envelopes, Labels and
Glossy Paper
1 sheet
1 Envelope
Basis weight
75-90 g/m
2
Thickness 80-110 μm
Roughness Higher than 20 sec.
Stiffness
90-150 cm
3
/100
Grain direction Long grain
Volume resistivity
10e
9
-10e
11
ohm
Surface resistivity
10e
9
-10e
12
ohm-cm
Filler
CaCO
3
(Neutral)
Ash content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%
Printing Methods
4
1
Handling and using special paper 1
The machine is designed to work well with most types of xerographic and bond paper. However, some paper
variables may have an effect on print quality or handling reliability. Always test samples of paper before
purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep
the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
DO NOT use inkjet paper because it may cause a paper jam or damage your machine.
Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process 200 °C.
If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may
exhibit degraded performance.
Types of paper to avoid 1
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 2 mm or greater may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not
covered under any Brother warranty or service agreement.
1
1
Printing Methods
5
1
Envelopes 1
Most envelopes can be used with your machine. However, some envelopes may have feed and print-quality
problems because of the way they have been made. Envelopes should have edges with straight,
well-creased folds. Envelopes should lie flat and not be of baggy or flimsy construction. Use only quality
envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
We recommend that you print a test envelope to make sure the print results are what you want.
Types of envelopes to avoid 1
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing on them)
• that were previously printed by a laser/LED printer
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
• with windows, holes, cut-outs or perforations
• with glue on surface as shown in figure below
• with double flaps as shown in figure below
• with sealing flaps that are not folded down when purchased
Printing Methods
6
1
• with each side folded as shown in figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage may
not be covered under any Brother warranty or service agreement.
Labels 1
Most labels can be used with your machine. Labels should have an adhesive that is acrylic-based since this
material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with
any part of the machine, because the label stock may stick to the drum units or rollers and cause jams and
print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so
that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling
off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 200 °C for a period of 0.1 seconds.
Types of labels to avoid 1
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
IMPORTANT
• DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.
• DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet.
• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels
exceeding this specification may not feed or print correctly and may cause damage to your machine.
Printing Methods
7
1
Unprintable area when printing from a computer 1
The figures below show maximum unprintable areas. The unprintable areas may vary depending on the
paper size or settings in the application you are using.
Usage Document
Size
Top (1)
Bottom (3)
Left (2)
Right (4)
Print Letter 4.23 mm 4.23 mm
A4 4.23 mm 4.23 mm
Legal 4.23 mm 4.23 mm
1
3
24
Printing Methods
8
1
Loading paper 1
Loading paper and print media 1
The machine can feed paper from the standard paper tray or the manual feed slot.
When you put paper into the paper tray, note the following:
If your application software supports paper size selection on the print menu, you can select it through the
software. If your application software does not support it, you can set the paper size in the printer driver or
by using the control panel keys.
Loading paper in the standard paper tray 1
Load up to 250 sheets of paper in the standard paper tray (Tray 1). Paper can be loaded up to the maximum
paper mark ( ) which is identified on the right side of the paper tray. (For the recommended paper to use,
see Acceptable paper and other print media on page 2.)
Printing on plain paper, thin paper or recycled paper from Tray 1 1
a Pull the paper tray completely out of the machine.
… 14 …

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